Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-014
Recall Date: Nov 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2014-2021 Model S vehicles. The front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-11-003
Recall Date: Dec 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-21-001
Recall Date: Jan 29, 2021
Consumer Complaints
637 ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
My Tesla suddenly brakes, without any input or action by me, on the highway without warning causing me to take corrective action to avoid being rear ended. My wife refuses to drive with me. She feels unsafe in the car. I have submitted complaints to Tesla multiple times. The frequency of sudden braking has decreased but it still exists
Corrective Action:
My Tesla suddenly brakes, without any input or action by me, on the highway without warning causing me to take corrective action to avoid being rear ended. My wife refuses to drive with me. She feels unsafe in the car. I have submitted complaints to Tesla multiple times. The frequency of sudden braking has decreased but it still exists
Additional Notes:
My Tesla suddenly brakes, without any input or action by me, on the highway without warning causing me to take corrective action to avoid being rear ended. My wife refuses to drive with me. She feels unsafe in the car. I have submitted complaints to Tesla multiple times. The frequency of sudden braking has decreased but it still exists
Mfg Campaign: 11450410
Recall Date: Feb 4, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
My Tesla suddenly brakes, without any input or action by me, on the highway without warning causing me to take corrective action to avoid being rear ended. My wife refuses to drive with me. She feels unsafe in the car. I have submitted complaints to Tesla multiple times. The frequency of sudden braking has decreased but it still exists
Corrective Action:
My Tesla suddenly brakes, without any input or action by me, on the highway without warning causing me to take corrective action to avoid being rear ended. My wife refuses to drive with me. She feels unsafe in the car. I have submitted complaints to Tesla multiple times. The frequency of sudden braking has decreased but it still exists
Additional Notes:
My Tesla suddenly brakes, without any input or action by me, on the highway without warning causing me to take corrective action to avoid being rear ended. My wife refuses to drive with me. She feels unsafe in the car. I have submitted complaints to Tesla multiple times. The frequency of sudden braking has decreased but it still exists
Mfg Campaign: 11450410
Recall Date: Feb 4, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There is an unresolved eMMC memory chip recall, but all my appointments to have it corrected were canceled, reasoning lock of parts. Tesla claims to have delivered software solution, however my center screen restarts frequently, and during that process several functions do not work. Among them A/C, defroster, heat... The reboot process is initiated automatically and takes anywhere from 3 to 12 minutes. After my recent appointment was canceled i was informed not to make further appointments for this recall.
Corrective Action:
There is an unresolved eMMC memory chip recall, but all my appointments to have it corrected were canceled, reasoning lock of parts. Tesla claims to have delivered software solution, however my center screen restarts frequently, and during that process several functions do not work. Among them A/C, defroster, heat... The reboot process is initiated automatically and takes anywhere from 3 to 12 minutes. After my recent appointment was canceled i was informed not to make further appointments for this recall.
Additional Notes:
There is an unresolved eMMC memory chip recall, but all my appointments to have it corrected were canceled, reasoning lock of parts. Tesla claims to have delivered software solution, however my center screen restarts frequently, and during that process several functions do not work. Among them A/C, defroster, heat... The reboot process is initiated automatically and takes anywhere from 3 to 12 minutes. After my recent appointment was canceled i was informed not to make further appointments for this recall.
Mfg Campaign: 11450439
Recall Date: Feb 4, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My Tesla Model S has emergency braked several times on a divided highway when I was driving at about 65 mph. This has happened multiple times over the last 4 years. Sometimes it happens when I drive under a bridge overpass. Sometimes it happens if the camera sees roadwork equipment on the side of the road - no where near I'm driving. When this happens I'm always afraid someone is going to rear end me. I no longer use any of the self-driving features on my Tesla and do not enable the emergency braking option. I don't trust it.
Corrective Action:
My Tesla Model S has emergency braked several times on a divided highway when I was driving at about 65 mph. This has happened multiple times over the last 4 years. Sometimes it happens when I drive under a bridge overpass. Sometimes it happens if the camera sees roadwork equipment on the side of the road - no where near I'm driving. When this happens I'm always afraid someone is going to rear end me. I no longer use any of the self-driving features on my Tesla and do not enable the emergency braking option. I don't trust it.
Additional Notes:
My Tesla Model S has emergency braked several times on a divided highway when I was driving at about 65 mph. This has happened multiple times over the last 4 years. Sometimes it happens when I drive under a bridge overpass. Sometimes it happens if the camera sees roadwork equipment on the side of the road - no where near I'm driving. When this happens I'm always afraid someone is going to rear end me. I no longer use any of the self-driving features on my Tesla and do not enable the emergency braking option. I don't trust it.
Mfg Campaign: 11450506
Recall Date: Feb 4, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While driving on the highway at 65mph on autopilot, the car brakes very aggressively without any obstacles obstructing my path. Clear road ahead and I got from 65 to 50 very quickly and for no reason. I won't accelerate back to 65, but again the car was aggressively braking me back down to 50mph. It begins to look like in brake checking the driver behind me and they become upset and drive aggressively around me. This has happened so many times, I've lost count. I'll fill out a single incident report, but this has been happening for the past couple of years. I know you guys are getting a lot of complaints about this issue so I wanted to let you know about another vehicle having the same problem.
Corrective Action:
While driving on the highway at 65mph on autopilot, the car brakes very aggressively without any obstacles obstructing my path. Clear road ahead and I got from 65 to 50 very quickly and for no reason. I won't accelerate back to 65, but again the car was aggressively braking me back down to 50mph. It begins to look like in brake checking the driver behind me and they become upset and drive aggressively around me. This has happened so many times, I've lost count. I'll fill out a single incident report, but this has been happening for the past couple of years. I know you guys are getting a lot of complaints about this issue so I wanted to let you know about another vehicle having the same problem.
Additional Notes:
While driving on the highway at 65mph on autopilot, the car brakes very aggressively without any obstacles obstructing my path. Clear road ahead and I got from 65 to 50 very quickly and for no reason. I won't accelerate back to 65, but again the car was aggressively braking me back down to 50mph. It begins to look like in brake checking the driver behind me and they become upset and drive aggressively around me. This has happened so many times, I've lost count. I'll fill out a single incident report, but this has been happening for the past couple of years. I know you guys are getting a lot of complaints about this issue so I wanted to let you know about another vehicle having the same problem.
Mfg Campaign: 11450139
Recall Date: Feb 3, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving on the highway at 65mph on autopilot, the car brakes very aggressively without any obstacles obstructing my path. Clear road ahead and I got from 65 to 50 very quickly and for no reason. I won't accelerate back to 65, but again the car was aggressively braking me back down to 50mph. It begins to look like in brake checking the driver behind me and they become upset and drive aggressively around me. This has happened so many times, I've lost count. I'll fill out a single incident report, but this has been happening for the past couple of years. I know you guys are getting a lot of complaints about this issue so I wanted to let you know about another vehicle having the same problem.
Corrective Action:
While driving on the highway at 65mph on autopilot, the car brakes very aggressively without any obstacles obstructing my path. Clear road ahead and I got from 65 to 50 very quickly and for no reason. I won't accelerate back to 65, but again the car was aggressively braking me back down to 50mph. It begins to look like in brake checking the driver behind me and they become upset and drive aggressively around me. This has happened so many times, I've lost count. I'll fill out a single incident report, but this has been happening for the past couple of years. I know you guys are getting a lot of complaints about this issue so I wanted to let you know about another vehicle having the same problem.
Additional Notes:
While driving on the highway at 65mph on autopilot, the car brakes very aggressively without any obstacles obstructing my path. Clear road ahead and I got from 65 to 50 very quickly and for no reason. I won't accelerate back to 65, but again the car was aggressively braking me back down to 50mph. It begins to look like in brake checking the driver behind me and they become upset and drive aggressively around me. This has happened so many times, I've lost count. I'll fill out a single incident report, but this has been happening for the past couple of years. I know you guys are getting a lot of complaints about this issue so I wanted to let you know about another vehicle having the same problem.
Mfg Campaign: 11450139
Recall Date: Feb 3, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While on I65N, traveling at full speed on cruise control but not auto drive, the vehicle automatically applied the brakes. There was no apparent reason to brake. There were no cars in front or to either side and nothing on the road. We slowed quickly and abruptly, throwing everyone in the car forward. The slowing was so fast and so extreme that we were almost rear ended by the semi behind us. If he had not been able to move partially into the right lane and us into the left, he would have hit us at 70 mph. This is not the first “phantom braking incident ” that we have had but it definitely is the most dangerous one.
Corrective Action:
While on I65N, traveling at full speed on cruise control but not auto drive, the vehicle automatically applied the brakes. There was no apparent reason to brake. There were no cars in front or to either side and nothing on the road. We slowed quickly and abruptly, throwing everyone in the car forward. The slowing was so fast and so extreme that we were almost rear ended by the semi behind us. If he had not been able to move partially into the right lane and us into the left, he would have hit us at 70 mph. This is not the first “phantom braking incident ” that we have had but it definitely is the most dangerous one.
Additional Notes:
While on I65N, traveling at full speed on cruise control but not auto drive, the vehicle automatically applied the brakes. There was no apparent reason to brake. There were no cars in front or to either side and nothing on the road. We slowed quickly and abruptly, throwing everyone in the car forward. The slowing was so fast and so extreme that we were almost rear ended by the semi behind us. If he had not been able to move partially into the right lane and us into the left, he would have hit us at 70 mph. This is not the first “phantom braking incident ” that we have had but it definitely is the most dangerous one.
Mfg Campaign: 11450168
Recall Date: Feb 3, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My 2017 Tesla modes S has had a phantom braking for nearly five years. It usually occurs when the car is in cruise control and falsely identifies a vehicle (usually on the front right side) that isn't there. The sudden and rapid braking is disconcerting at best and dangerous at worst. Fortunately, I have not had an accident due to this sudden and inappropriate behavior. I have supplied this information to Tesla several times including dozens of "bug report" which is sent directly to Tesla when the incident occurs. Tesla has never fixed the problem.
Corrective Action:
My 2017 Tesla modes S has had a phantom braking for nearly five years. It usually occurs when the car is in cruise control and falsely identifies a vehicle (usually on the front right side) that isn't there. The sudden and rapid braking is disconcerting at best and dangerous at worst. Fortunately, I have not had an accident due to this sudden and inappropriate behavior. I have supplied this information to Tesla several times including dozens of "bug report" which is sent directly to Tesla when the incident occurs. Tesla has never fixed the problem.
Additional Notes:
My 2017 Tesla modes S has had a phantom braking for nearly five years. It usually occurs when the car is in cruise control and falsely identifies a vehicle (usually on the front right side) that isn't there. The sudden and rapid braking is disconcerting at best and dangerous at worst. Fortunately, I have not had an accident due to this sudden and inappropriate behavior. I have supplied this information to Tesla several times including dozens of "bug report" which is sent directly to Tesla when the incident occurs. Tesla has never fixed the problem.
Mfg Campaign: 11450213
Recall Date: Feb 3, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My 2017 Tesla modes S has had a phantom braking for nearly five years. It usually occurs when the car is in cruise control and falsely identifies a vehicle (usually on the front right side) that isn't there. The sudden and rapid braking is disconcerting at best and dangerous at worst. Fortunately, I have not had an accident due to this sudden and inappropriate behavior. I have supplied this information to Tesla several times including dozens of "bug report" which is sent directly to Tesla when the incident occurs. Tesla has never fixed the problem.
Corrective Action:
My 2017 Tesla modes S has had a phantom braking for nearly five years. It usually occurs when the car is in cruise control and falsely identifies a vehicle (usually on the front right side) that isn't there. The sudden and rapid braking is disconcerting at best and dangerous at worst. Fortunately, I have not had an accident due to this sudden and inappropriate behavior. I have supplied this information to Tesla several times including dozens of "bug report" which is sent directly to Tesla when the incident occurs. Tesla has never fixed the problem.
Additional Notes:
My 2017 Tesla modes S has had a phantom braking for nearly five years. It usually occurs when the car is in cruise control and falsely identifies a vehicle (usually on the front right side) that isn't there. The sudden and rapid braking is disconcerting at best and dangerous at worst. Fortunately, I have not had an accident due to this sudden and inappropriate behavior. I have supplied this information to Tesla several times including dozens of "bug report" which is sent directly to Tesla when the incident occurs. Tesla has never fixed the problem.
Mfg Campaign: 11450213
Recall Date: Feb 3, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
My 2017 Tesla modes S has had a phantom braking for nearly five years. It usually occurs when the car is in cruise control and falsely identifies a vehicle (usually on the front right side) that isn't there. The sudden and rapid braking is disconcerting at best and dangerous at worst. Fortunately, I have not had an accident due to this sudden and inappropriate behavior. I have supplied this information to Tesla several times including dozens of "bug report" which is sent directly to Tesla when the incident occurs. Tesla has never fixed the problem.
Corrective Action:
My 2017 Tesla modes S has had a phantom braking for nearly five years. It usually occurs when the car is in cruise control and falsely identifies a vehicle (usually on the front right side) that isn't there. The sudden and rapid braking is disconcerting at best and dangerous at worst. Fortunately, I have not had an accident due to this sudden and inappropriate behavior. I have supplied this information to Tesla several times including dozens of "bug report" which is sent directly to Tesla when the incident occurs. Tesla has never fixed the problem.
Additional Notes:
My 2017 Tesla modes S has had a phantom braking for nearly five years. It usually occurs when the car is in cruise control and falsely identifies a vehicle (usually on the front right side) that isn't there. The sudden and rapid braking is disconcerting at best and dangerous at worst. Fortunately, I have not had an accident due to this sudden and inappropriate behavior. I have supplied this information to Tesla several times including dozens of "bug report" which is sent directly to Tesla when the incident occurs. Tesla has never fixed the problem.
Mfg Campaign: 11450213
Recall Date: Feb 3, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
In the last couple of months the incidences of random braking have increased. Usually this has been on the freeway when using adaptive cruise control and often when there are no other vehicles around. However last week I was driving manually (no cruise control or “self driving”) on a two lane road. My foot was on the accelerator pedal, and had been since the last stop light about a half mile before, when the car suddenly and vigorously applied emergency braking. I immediately pushed the accelerator to the floor to avoid being rear ended, but the car continued braking almost to a standstill before I had control again. There were no vehicles in front of me, however there were vehicles in the oncoming lane. They were not near the center line. I turned off the automatic emergency braking at that time because I felt it was dangerous to leave it active. I would additionally state that Tesla has a habit of rearranging the touch screen so that you no longer know where to find certain controls and is dangerous because it’s then necessary to take your eyes off the road to figure out how it works now. Finally, I’ve been driving Tesla vehicles since 2016 and I love them. I paid for the “full self driving” option years ago and a “beta” version became available a few months ago. This is not ready for prime time. If I wanted thrills I would go to an amusement park. Even more basic things like auto lane change often don’t work because the cameras are constantly getting blinded when the sun is low in the sky. Here in the north that is a good part of the day during the winter. I don’t see how their system can ever be made to work with the existing hardware. I wish there was a way to go back to a firmware version that worked better instead of them always tinkering with it. I feel like a guinea pig
Corrective Action:
In the last couple of months the incidences of random braking have increased. Usually this has been on the freeway when using adaptive cruise control and often when there are no other vehicles around. However last week I was driving manually (no cruise control or “self driving”) on a two lane road. My foot was on the accelerator pedal, and had been since the last stop light about a half mile before, when the car suddenly and vigorously applied emergency braking. I immediately pushed the accelerator to the floor to avoid being rear ended, but the car continued braking almost to a standstill before I had control again. There were no vehicles in front of me, however there were vehicles in the oncoming lane. They were not near the center line. I turned off the automatic emergency braking at that time because I felt it was dangerous to leave it active. I would additionally state that Tesla has a habit of rearranging the touch screen so that you no longer know where to find certain controls and is dangerous because it’s then necessary to take your eyes off the road to figure out how it works now. Finally, I’ve been driving Tesla vehicles since 2016 and I love them. I paid for the “full self driving” option years ago and a “beta” version became available a few months ago. This is not ready for prime time. If I wanted thrills I would go to an amusement park. Even more basic things like auto lane change often don’t work because the cameras are constantly getting blinded when the sun is low in the sky. Here in the north that is a good part of the day during the winter. I don’t see how their system can ever be made to work with the existing hardware. I wish there was a way to go back to a firmware version that worked better instead of them always tinkering with it. I feel like a guinea pig
Additional Notes:
In the last couple of months the incidences of random braking have increased. Usually this has been on the freeway when using adaptive cruise control and often when there are no other vehicles around. However last week I was driving manually (no cruise control or “self driving”) on a two lane road. My foot was on the accelerator pedal, and had been since the last stop light about a half mile before, when the car suddenly and vigorously applied emergency braking. I immediately pushed the accelerator to the floor to avoid being rear ended, but the car continued braking almost to a standstill before I had control again. There were no vehicles in front of me, however there were vehicles in the oncoming lane. They were not near the center line. I turned off the automatic emergency braking at that time because I felt it was dangerous to leave it active. I would additionally state that Tesla has a habit of rearranging the touch screen so that you no longer know where to find certain controls and is dangerous because it’s then necessary to take your eyes off the road to figure out how it works now. Finally, I’ve been driving Tesla vehicles since 2016 and I love them. I paid for the “full self driving” option years ago and a “beta” version became available a few months ago. This is not ready for prime time. If I wanted thrills I would go to an amusement park. Even more basic things like auto lane change often don’t work because the cameras are constantly getting blinded when the sun is low in the sky. Here in the north that is a good part of the day during the winter. I don’t see how their system can ever be made to work with the existing hardware. I wish there was a way to go back to a firmware version that worked better instead of them always tinkering with it. I feel like a guinea pig
Mfg Campaign: 11449956
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The LED daytime running lights are failing for the second time on my vehicle. By failing, I mean they are burning out and no longer effective. This is a well-known issue with Tesla vehicles, however Tesla is doing nothing to resolve the problem. The only solution offered is to pay for an entire set of new headlights which costs nearly $2,600. The replacement headlights eventually fail within 24 months. Not having daytime running lights could be a safety issue. Tesla is aware of the component failure however no recalls for this defective part has been issued. I believe most Tesla owners of the "refreshed" Model S experience a degradation of the LED portion of the headlights, which are the daytime running lights. Today I was quoted $2,582 to replace both headlights. My lights were previously replaced in 2019 under the original vehicle warranty. Is there anything that can be done to have the lights replaced under a recall or have Tesla cover the cost of the repair?
Corrective Action:
The LED daytime running lights are failing for the second time on my vehicle. By failing, I mean they are burning out and no longer effective. This is a well-known issue with Tesla vehicles, however Tesla is doing nothing to resolve the problem. The only solution offered is to pay for an entire set of new headlights which costs nearly $2,600. The replacement headlights eventually fail within 24 months. Not having daytime running lights could be a safety issue. Tesla is aware of the component failure however no recalls for this defective part has been issued. I believe most Tesla owners of the "refreshed" Model S experience a degradation of the LED portion of the headlights, which are the daytime running lights. Today I was quoted $2,582 to replace both headlights. My lights were previously replaced in 2019 under the original vehicle warranty. Is there anything that can be done to have the lights replaced under a recall or have Tesla cover the cost of the repair?
Additional Notes:
The LED daytime running lights are failing for the second time on my vehicle. By failing, I mean they are burning out and no longer effective. This is a well-known issue with Tesla vehicles, however Tesla is doing nothing to resolve the problem. The only solution offered is to pay for an entire set of new headlights which costs nearly $2,600. The replacement headlights eventually fail within 24 months. Not having daytime running lights could be a safety issue. Tesla is aware of the component failure however no recalls for this defective part has been issued. I believe most Tesla owners of the "refreshed" Model S experience a degradation of the LED portion of the headlights, which are the daytime running lights. Today I was quoted $2,582 to replace both headlights. My lights were previously replaced in 2019 under the original vehicle warranty. Is there anything that can be done to have the lights replaced under a recall or have Tesla cover the cost of the repair?
Mfg Campaign: 11449983
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
I backed out of my driveway and heard something loose from the front part of the car. It wasn’t concerning enough to stop, thought it might be something moving around in the frunk. I drove to an appointment 3 miles away, parked, took out the tow bar from the frunk. After the appointment, I backed out, once the wheel was turned fully, I heard a snap. I got out and looked at passenger front tire. It was in contact with the rear wheel well. I straightened the steering wheel to pull the car back into the spot, but the tire was still rubbing on the wheel well. It had to be towed to tesla service center. It was diagnosed as a broken suspension forelink. I believe this could have been very unsafe if I had been driving at higher speeds. I also wonder about my drivers side forelink as well, since that wasn’t replaced.
Corrective Action:
I backed out of my driveway and heard something loose from the front part of the car. It wasn’t concerning enough to stop, thought it might be something moving around in the frunk. I drove to an appointment 3 miles away, parked, took out the tow bar from the frunk. After the appointment, I backed out, once the wheel was turned fully, I heard a snap. I got out and looked at passenger front tire. It was in contact with the rear wheel well. I straightened the steering wheel to pull the car back into the spot, but the tire was still rubbing on the wheel well. It had to be towed to tesla service center. It was diagnosed as a broken suspension forelink. I believe this could have been very unsafe if I had been driving at higher speeds. I also wonder about my drivers side forelink as well, since that wasn’t replaced.
Additional Notes:
I backed out of my driveway and heard something loose from the front part of the car. It wasn’t concerning enough to stop, thought it might be something moving around in the frunk. I drove to an appointment 3 miles away, parked, took out the tow bar from the frunk. After the appointment, I backed out, once the wheel was turned fully, I heard a snap. I got out and looked at passenger front tire. It was in contact with the rear wheel well. I straightened the steering wheel to pull the car back into the spot, but the tire was still rubbing on the wheel well. It had to be towed to tesla service center. It was diagnosed as a broken suspension forelink. I believe this could have been very unsafe if I had been driving at higher speeds. I also wonder about my drivers side forelink as well, since that wasn’t replaced.
Mfg Campaign: 11449501
Recall Date: Jan 31, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My vehicle is the subject of Recall No. 21V-035 (SB2121001). At the time that I received notice of this recall, about 1 year ago, I had already complained to Tesla about the board malfunctioning for approximately 4-5 months. Each time I contact the Mfr, Tesla, about this issue, they continue to claim unavailability of parts for multimedia display board. They do, however, have an upgraded board that they would put in for a $1500 charge (https://www.tesla.com/support/infotainment). If they have no plans to offer replacement parts for my defection board, should they not be forced to put in the compatible part at no charge even though it is being sold as an "upgrade" (which they hope will get them around having to foot the bill for Recall replacements). After all, it's only an upgrade if the original board functions as designed...which it does not. The car was sold with a set of listed features - but maps don't update, voice recognition is nearly non-functional, and now video recording from the car's cameras have lost color and are two-tone. I even offered, as a compromise to get me a working board, to pay Tesla $1000 for the upgraded board and they declined. I'm requesting help forcing the Mfr to either fix my board with a replacement daughter board or replace the whole thing with a working upgraded infotainment board - all under the aegis of the existing recall.
Corrective Action:
My vehicle is the subject of Recall No. 21V-035 (SB2121001). At the time that I received notice of this recall, about 1 year ago, I had already complained to Tesla about the board malfunctioning for approximately 4-5 months. Each time I contact the Mfr, Tesla, about this issue, they continue to claim unavailability of parts for multimedia display board. They do, however, have an upgraded board that they would put in for a $1500 charge (https://www.tesla.com/support/infotainment). If they have no plans to offer replacement parts for my defection board, should they not be forced to put in the compatible part at no charge even though it is being sold as an "upgrade" (which they hope will get them around having to foot the bill for Recall replacements). After all, it's only an upgrade if the original board functions as designed...which it does not. The car was sold with a set of listed features - but maps don't update, voice recognition is nearly non-functional, and now video recording from the car's cameras have lost color and are two-tone. I even offered, as a compromise to get me a working board, to pay Tesla $1000 for the upgraded board and they declined. I'm requesting help forcing the Mfr to either fix my board with a replacement daughter board or replace the whole thing with a working upgraded infotainment board - all under the aegis of the existing recall.
Additional Notes:
My vehicle is the subject of Recall No. 21V-035 (SB2121001). At the time that I received notice of this recall, about 1 year ago, I had already complained to Tesla about the board malfunctioning for approximately 4-5 months. Each time I contact the Mfr, Tesla, about this issue, they continue to claim unavailability of parts for multimedia display board. They do, however, have an upgraded board that they would put in for a $1500 charge (https://www.tesla.com/support/infotainment). If they have no plans to offer replacement parts for my defection board, should they not be forced to put in the compatible part at no charge even though it is being sold as an "upgrade" (which they hope will get them around having to foot the bill for Recall replacements). After all, it's only an upgrade if the original board functions as designed...which it does not. The car was sold with a set of listed features - but maps don't update, voice recognition is nearly non-functional, and now video recording from the car's cameras have lost color and are two-tone. I even offered, as a compromise to get me a working board, to pay Tesla $1000 for the upgraded board and they declined. I'm requesting help forcing the Mfr to either fix my board with a replacement daughter board or replace the whole thing with a working upgraded infotainment board - all under the aegis of the existing recall.
Mfg Campaign: 11448863
Recall Date: Jan 25, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The scroll wheel on the steering wheel failed which prevents the vehicle display from showing critical information. This scroll wheels are also used to reboot the computer when the system fails so it is a safety concern that needs to be addressed. Many Tesla owners have had a similar failure of the scroll wheels and a disassembly of the component clearly shows a defect in the manufacture of the part in that it has a thin extension that breaks due to normal use and as a result, failure of the scroll wheel is highly probable.
Corrective Action:
The scroll wheel on the steering wheel failed which prevents the vehicle display from showing critical information. This scroll wheels are also used to reboot the computer when the system fails so it is a safety concern that needs to be addressed. Many Tesla owners have had a similar failure of the scroll wheels and a disassembly of the component clearly shows a defect in the manufacture of the part in that it has a thin extension that breaks due to normal use and as a result, failure of the scroll wheel is highly probable.
Additional Notes:
The scroll wheel on the steering wheel failed which prevents the vehicle display from showing critical information. This scroll wheels are also used to reboot the computer when the system fails so it is a safety concern that needs to be addressed. Many Tesla owners have had a similar failure of the scroll wheels and a disassembly of the component clearly shows a defect in the manufacture of the part in that it has a thin extension that breaks due to normal use and as a result, failure of the scroll wheel is highly probable.
Mfg Campaign: 11447888
Recall Date: Jan 18, 2022
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Wiper motor failing
Corrective Action:
Wiper motor failing
Additional Notes:
Wiper motor failing
Mfg Campaign: 11445587
Recall Date: Dec 30, 2021
Tesla, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Headlight premature failure
Corrective Action:
Headlight premature failure
Additional Notes:
Headlight premature failure
Mfg Campaign: 11445589
Recall Date: Dec 30, 2021
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On autopilot, if I approach a 60-mile speed limit section with speed more than 60mph and on my right is there a big container truck, my car suddenly slows down drastically. This makes people behind me mad because they think I brake-checked them. If I pressed on the speed pedal, it will accelerate but it will brake again if I release the speed pedal too soon. It almost consistently behaves like that.
Corrective Action:
On autopilot, if I approach a 60-mile speed limit section with speed more than 60mph and on my right is there a big container truck, my car suddenly slows down drastically. This makes people behind me mad because they think I brake-checked them. If I pressed on the speed pedal, it will accelerate but it will brake again if I release the speed pedal too soon. It almost consistently behaves like that.
Additional Notes:
On autopilot, if I approach a 60-mile speed limit section with speed more than 60mph and on my right is there a big container truck, my car suddenly slows down drastically. This makes people behind me mad because they think I brake-checked them. If I pressed on the speed pedal, it will accelerate but it will brake again if I release the speed pedal too soon. It almost consistently behaves like that.
Mfg Campaign: 11445670
Recall Date: Dec 30, 2021
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
The contact owns a 2017 Tesla Model S 75. The contact stated that while driving at approximately 70 mph, the brakes were seized while on autopilot. In addition, there was a warning error the contact was unable to remember. The contact mentioned the emergency brake engaged independently and the contact was unable to control the vehicle which caused the vehicle to crash into the guardrail. A police report was not filed. The air bags failed to deploy. The vehicle was towed to a service center where a diagnostic was not attempted but the vehicle was repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA campaign number: 21v846000 ( forward collision avoidance). The approximate failure mileage was 54,504. Vehicle was not listed on the recall.
Corrective Action:
The contact owns a 2017 Tesla Model S 75. The contact stated that while driving at approximately 70 mph, the brakes were seized while on autopilot. In addition, there was a warning error the contact was unable to remember. The contact mentioned the emergency brake engaged independently and the contact was unable to control the vehicle which caused the vehicle to crash into the guardrail. A police report was not filed. The air bags failed to deploy. The vehicle was towed to a service center where a diagnostic was not attempted but the vehicle was repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA campaign number: 21v846000 ( forward collision avoidance). The approximate failure mileage was 54,504. Vehicle was not listed on the recall.
Additional Notes:
The contact owns a 2017 Tesla Model S 75. The contact stated that while driving at approximately 70 mph, the brakes were seized while on autopilot. In addition, there was a warning error the contact was unable to remember. The contact mentioned the emergency brake engaged independently and the contact was unable to control the vehicle which caused the vehicle to crash into the guardrail. A police report was not filed. The air bags failed to deploy. The vehicle was towed to a service center where a diagnostic was not attempted but the vehicle was repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA campaign number: 21v846000 ( forward collision avoidance). The approximate failure mileage was 54,504. Vehicle was not listed on the recall.
Mfg Campaign: 11444599
Recall Date: Dec 21, 2021
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2017 Tesla Model S 75. The contact stated that while driving at approximately 70 mph, the brakes were seized while on autopilot. In addition, there was a warning error the contact was unable to remember. The contact mentioned the emergency brake engaged independently and the contact was unable to control the vehicle which caused the vehicle to crash into the guardrail. A police report was not filed. The air bags failed to deploy. The vehicle was towed to a service center where a diagnostic was not attempted but the vehicle was repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA campaign number: 21v846000 ( forward collision avoidance). The approximate failure mileage was 54,504. Vehicle was not listed on the recall.
Corrective Action:
The contact owns a 2017 Tesla Model S 75. The contact stated that while driving at approximately 70 mph, the brakes were seized while on autopilot. In addition, there was a warning error the contact was unable to remember. The contact mentioned the emergency brake engaged independently and the contact was unable to control the vehicle which caused the vehicle to crash into the guardrail. A police report was not filed. The air bags failed to deploy. The vehicle was towed to a service center where a diagnostic was not attempted but the vehicle was repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA campaign number: 21v846000 ( forward collision avoidance). The approximate failure mileage was 54,504. Vehicle was not listed on the recall.
Additional Notes:
The contact owns a 2017 Tesla Model S 75. The contact stated that while driving at approximately 70 mph, the brakes were seized while on autopilot. In addition, there was a warning error the contact was unable to remember. The contact mentioned the emergency brake engaged independently and the contact was unable to control the vehicle which caused the vehicle to crash into the guardrail. A police report was not filed. The air bags failed to deploy. The vehicle was towed to a service center where a diagnostic was not attempted but the vehicle was repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA campaign number: 21v846000 ( forward collision avoidance). The approximate failure mileage was 54,504. Vehicle was not listed on the recall.
Mfg Campaign: 11444599
Recall Date: Dec 21, 2021
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Focus: Lemon Law, Personal Injury
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