TESLA MODEL S 2017

Complete listing of complaints and recalls for this vehicle

637
Complaints
16
Recalls

Complaints & Recalls

637 Complaints 16 Recalls

Official Safety Recalls - Important!

16 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Tesla, Inc.
NHTSA Campaign: 24V376000 SAFETY RECALL
125.2K Vehicles Affected
Recall Date: May 28, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
FREE Recall Solution:
Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-008
Notice Date: Jul 26, 2024
Recall Date: May 28, 2024
Tesla, Inc.
NHTSA Campaign: 24V051000 SAFETY RECALL
2.2M Vehicles Affected
Recall Date: Jan 30, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Potential Risk:
Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
FREE Recall Solution:
Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-003
Notice Date: Feb 21, 2024
Recall Date: Jan 30, 2024
Tesla, Inc.
NHTSA Campaign: 23V838000 SAFETY RECALL
2M Vehicles Affected
Recall Date: Dec 12, 2023
Safety Issue:

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

Potential Risk:
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
FREE Recall Solution:
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-23-00-008
Notice Date: Feb 10, 2024
Recall Date: Dec 12, 2023
Tesla, Inc.
NHTSA Campaign: 23V085000 SAFETY RECALL
362.8K Vehicles Affected
Recall Date: Feb 15, 2023
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

Potential Risk:
FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
FREE Recall Solution:
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-23-00-001
Notice Date: Apr 15, 2023
Recall Date: Feb 15, 2023
Tesla, Inc.
NHTSA Campaign: 22V818000 SAFETY RECALL
40.2K Vehicles Affected
Recall Date: Nov 1, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.

Potential Risk:
A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
FREE Recall Solution:
Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-014.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-014
Notice Date: Dec 31, 2022
Recall Date: Nov 1, 2022
Tesla, Inc.
NHTSA Campaign: 22V037000 SAFETY RECALL
53.8K Vehicles Affected
Recall Date: Jan 27, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

Potential Risk:
Failing to stop at a stop sign can increase the risk of a crash.
FREE Recall Solution:
Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-001
Notice Date: Mar 28, 2022
Recall Date: Jan 27, 2022
Tesla, Inc.
NHTSA Campaign: 21V00B000 SAFETY RECALL
130.4K Vehicles Affected
Recall Date: Dec 21, 2021
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2014-2021 Model S vehicles. The front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."

Potential Risk:
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could open unexpectedly, obstructing the driver's view and increasing the risk of a crash.
FREE Recall Solution:
Tesla Service will inspect and reposition the latch assembly as necessary, free of charge. Owner notification letters were mailed February 18, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-11-003.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-21-11-003
Notice Date: Feb 18, 2022
Recall Date: Dec 21, 2021
Tesla, Inc.
NHTSA Campaign: 21V846000 SAFETY RECALL
11.7K Vehicles Affected
Recall Date: Oct 29, 2021
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

Potential Risk:
Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
FREE Recall Solution:
Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-21-00-004
Notice Date: Oct 25, 2021
Recall Date: Oct 29, 2021
Tesla, Inc.
NHTSA Campaign: 21V035000 SAFETY RECALL
135K Vehicles Affected
Recall Date: Jan 29, 2021
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.

Potential Risk:
The eMMC controller wear-out condition can cause the loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting, reducing visibility and increasing the risk of a crash.
FREE Recall Solution:
Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the eMMC is approaching lifetime wear. Tesla will notify owners, and will replace the VCM daughterboard with one containing an enhanced eMMC controller, free of charge. The recall began March 29, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-21-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-21-21-001
Notice Date: Mar 29, 2021
Recall Date: Jan 29, 2021

Consumer Complaints

637 Complaints
Tesla, Inc.
Campaign: 11452686 Other
Feb 18, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2017 Tesla Model S. The contact stated that on three separate occasions while driving at highway speeds with cruise control engaged, the vehicle would suddenly brake on its own. The contact was uncertain if any warning lights would appear on the instrument panel prior to the failure. The service center nor the manufacturer had yet to be notified of the failure. The contact stated that he was able to document the exact time that the latest failure occurred on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 48,000.

Corrective Action:

The contact owns a 2017 Tesla Model S. The contact stated that on three separate occasions while driving at highway speeds with cruise control engaged, the vehicle would suddenly brake on its own. The contact was uncertain if any warning lights would appear on the instrument panel prior to the failure. The service center nor the manufacturer had yet to be notified of the failure. The contact stated that he was able to document the exact time that the latest failure occurred on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 48,000.

Additional Notes:

The contact owns a 2017 Tesla Model S. The contact stated that on three separate occasions while driving at highway speeds with cruise control engaged, the vehicle would suddenly brake on its own. The contact was uncertain if any warning lights would appear on the instrument panel prior to the failure. The service center nor the manufacturer had yet to be notified of the failure. The contact stated that he was able to document the exact time that the latest failure occurred on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 48,000.

Manufacturer: TESLA
Mfg Campaign: 11452686
Notice Date: Feb 18, 2022
Recall Date: Feb 18, 2022
Tesla, Inc.
Campaign: 11452686 Other
Feb 18, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

The contact owns a 2017 Tesla Model S. The contact stated that on three separate occasions while driving at highway speeds with cruise control engaged, the vehicle would suddenly brake on its own. The contact was uncertain if any warning lights would appear on the instrument panel prior to the failure. The service center nor the manufacturer had yet to be notified of the failure. The contact stated that he was able to document the exact time that the latest failure occurred on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 48,000.

Corrective Action:

The contact owns a 2017 Tesla Model S. The contact stated that on three separate occasions while driving at highway speeds with cruise control engaged, the vehicle would suddenly brake on its own. The contact was uncertain if any warning lights would appear on the instrument panel prior to the failure. The service center nor the manufacturer had yet to be notified of the failure. The contact stated that he was able to document the exact time that the latest failure occurred on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 48,000.

Additional Notes:

The contact owns a 2017 Tesla Model S. The contact stated that on three separate occasions while driving at highway speeds with cruise control engaged, the vehicle would suddenly brake on its own. The contact was uncertain if any warning lights would appear on the instrument panel prior to the failure. The service center nor the manufacturer had yet to be notified of the failure. The contact stated that he was able to document the exact time that the latest failure occurred on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 48,000.

Manufacturer: TESLA
Mfg Campaign: 11452686
Notice Date: Feb 18, 2022
Recall Date: Feb 18, 2022
Tesla, Inc.
Campaign: 11452895 Other
Feb 18, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

Ever since I purchased this car I have suffered from Phantom Braking when using Cruise Control. As a result, I am unable to use any of the advanced Autopilot features. I spent $10,000 for something that has never even begun to work. Phantom Braking occurs seemingly at random, with no vehicles in front, nothing on the road and no overpasses or shadows. I try every few months to see if anything has improved, most recently in January on 101 north of Petaluma. The car suddenly braked, freaking out my passenger. I only try it when no other vehicles are around, so that I am not rear-ended when it happens, after some very scary near-rear-ending events early on. I have reported this problem to Tesla on MANY occasions but after being told "it is a known problem" I have given up reporting it. Is it repeatable? Yes, just drive on cruise control. Safety risk is being rear-ended. Has the problem reproduced by service? No, has it been confirmed, Yes. Has it been inspected by Tesla? Yes Warnings prior to the failure? No

Corrective Action:

Ever since I purchased this car I have suffered from Phantom Braking when using Cruise Control. As a result, I am unable to use any of the advanced Autopilot features. I spent $10,000 for something that has never even begun to work. Phantom Braking occurs seemingly at random, with no vehicles in front, nothing on the road and no overpasses or shadows. I try every few months to see if anything has improved, most recently in January on 101 north of Petaluma. The car suddenly braked, freaking out my passenger. I only try it when no other vehicles are around, so that I am not rear-ended when it happens, after some very scary near-rear-ending events early on. I have reported this problem to Tesla on MANY occasions but after being told "it is a known problem" I have given up reporting it. Is it repeatable? Yes, just drive on cruise control. Safety risk is being rear-ended. Has the problem reproduced by service? No, has it been confirmed, Yes. Has it been inspected by Tesla? Yes Warnings prior to the failure? No

Additional Notes:

Ever since I purchased this car I have suffered from Phantom Braking when using Cruise Control. As a result, I am unable to use any of the advanced Autopilot features. I spent $10,000 for something that has never even begun to work. Phantom Braking occurs seemingly at random, with no vehicles in front, nothing on the road and no overpasses or shadows. I try every few months to see if anything has improved, most recently in January on 101 north of Petaluma. The car suddenly braked, freaking out my passenger. I only try it when no other vehicles are around, so that I am not rear-ended when it happens, after some very scary near-rear-ending events early on. I have reported this problem to Tesla on MANY occasions but after being told "it is a known problem" I have given up reporting it. Is it repeatable? Yes, just drive on cruise control. Safety risk is being rear-ended. Has the problem reproduced by service? No, has it been confirmed, Yes. Has it been inspected by Tesla? Yes Warnings prior to the failure? No

Manufacturer: TESLA
Mfg Campaign: 11452895
Notice Date: Feb 18, 2022
Recall Date: Feb 18, 2022
Tesla, Inc.
Campaign: 11452895 Other
Feb 18, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

Ever since I purchased this car I have suffered from Phantom Braking when using Cruise Control. As a result, I am unable to use any of the advanced Autopilot features. I spent $10,000 for something that has never even begun to work. Phantom Braking occurs seemingly at random, with no vehicles in front, nothing on the road and no overpasses or shadows. I try every few months to see if anything has improved, most recently in January on 101 north of Petaluma. The car suddenly braked, freaking out my passenger. I only try it when no other vehicles are around, so that I am not rear-ended when it happens, after some very scary near-rear-ending events early on. I have reported this problem to Tesla on MANY occasions but after being told "it is a known problem" I have given up reporting it. Is it repeatable? Yes, just drive on cruise control. Safety risk is being rear-ended. Has the problem reproduced by service? No, has it been confirmed, Yes. Has it been inspected by Tesla? Yes Warnings prior to the failure? No

Corrective Action:

Ever since I purchased this car I have suffered from Phantom Braking when using Cruise Control. As a result, I am unable to use any of the advanced Autopilot features. I spent $10,000 for something that has never even begun to work. Phantom Braking occurs seemingly at random, with no vehicles in front, nothing on the road and no overpasses or shadows. I try every few months to see if anything has improved, most recently in January on 101 north of Petaluma. The car suddenly braked, freaking out my passenger. I only try it when no other vehicles are around, so that I am not rear-ended when it happens, after some very scary near-rear-ending events early on. I have reported this problem to Tesla on MANY occasions but after being told "it is a known problem" I have given up reporting it. Is it repeatable? Yes, just drive on cruise control. Safety risk is being rear-ended. Has the problem reproduced by service? No, has it been confirmed, Yes. Has it been inspected by Tesla? Yes Warnings prior to the failure? No

Additional Notes:

Ever since I purchased this car I have suffered from Phantom Braking when using Cruise Control. As a result, I am unable to use any of the advanced Autopilot features. I spent $10,000 for something that has never even begun to work. Phantom Braking occurs seemingly at random, with no vehicles in front, nothing on the road and no overpasses or shadows. I try every few months to see if anything has improved, most recently in January on 101 north of Petaluma. The car suddenly braked, freaking out my passenger. I only try it when no other vehicles are around, so that I am not rear-ended when it happens, after some very scary near-rear-ending events early on. I have reported this problem to Tesla on MANY occasions but after being told "it is a known problem" I have given up reporting it. Is it repeatable? Yes, just drive on cruise control. Safety risk is being rear-ended. Has the problem reproduced by service? No, has it been confirmed, Yes. Has it been inspected by Tesla? Yes Warnings prior to the failure? No

Manufacturer: TESLA
Mfg Campaign: 11452895
Notice Date: Feb 18, 2022
Recall Date: Feb 18, 2022
Tesla, Inc.
Campaign: 11452476 Other
Feb 17, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

The brakes have engaged while driving at high speeds (perhaps on about a half dozen occasions) when using either the adaptive cruise control or auto pilot, at a time when there were no road hazards or other cars in the forward or side vicinities. The braking that occurred was severe - a hard braking if you will. On two occasions, this same kind of braking occurred at the same point on a certain freeway that I was traveling on. This braking also occurred once while driving on a city street at low speeds with auto pilot engaged. The dates in which these incidents occurred were all in 2021. The only specific time frame I remember was in July 2021

Corrective Action:

The brakes have engaged while driving at high speeds (perhaps on about a half dozen occasions) when using either the adaptive cruise control or auto pilot, at a time when there were no road hazards or other cars in the forward or side vicinities. The braking that occurred was severe - a hard braking if you will. On two occasions, this same kind of braking occurred at the same point on a certain freeway that I was traveling on. This braking also occurred once while driving on a city street at low speeds with auto pilot engaged. The dates in which these incidents occurred were all in 2021. The only specific time frame I remember was in July 2021

Additional Notes:

The brakes have engaged while driving at high speeds (perhaps on about a half dozen occasions) when using either the adaptive cruise control or auto pilot, at a time when there were no road hazards or other cars in the forward or side vicinities. The braking that occurred was severe - a hard braking if you will. On two occasions, this same kind of braking occurred at the same point on a certain freeway that I was traveling on. This braking also occurred once while driving on a city street at low speeds with auto pilot engaged. The dates in which these incidents occurred were all in 2021. The only specific time frame I remember was in July 2021

Manufacturer: TESLA
Mfg Campaign: 11452476
Notice Date: Feb 17, 2022
Recall Date: Feb 17, 2022
Tesla, Inc.
Campaign: 11452476 Other
Feb 17, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

The brakes have engaged while driving at high speeds (perhaps on about a half dozen occasions) when using either the adaptive cruise control or auto pilot, at a time when there were no road hazards or other cars in the forward or side vicinities. The braking that occurred was severe - a hard braking if you will. On two occasions, this same kind of braking occurred at the same point on a certain freeway that I was traveling on. This braking also occurred once while driving on a city street at low speeds with auto pilot engaged. The dates in which these incidents occurred were all in 2021. The only specific time frame I remember was in July 2021

Corrective Action:

The brakes have engaged while driving at high speeds (perhaps on about a half dozen occasions) when using either the adaptive cruise control or auto pilot, at a time when there were no road hazards or other cars in the forward or side vicinities. The braking that occurred was severe - a hard braking if you will. On two occasions, this same kind of braking occurred at the same point on a certain freeway that I was traveling on. This braking also occurred once while driving on a city street at low speeds with auto pilot engaged. The dates in which these incidents occurred were all in 2021. The only specific time frame I remember was in July 2021

Additional Notes:

The brakes have engaged while driving at high speeds (perhaps on about a half dozen occasions) when using either the adaptive cruise control or auto pilot, at a time when there were no road hazards or other cars in the forward or side vicinities. The braking that occurred was severe - a hard braking if you will. On two occasions, this same kind of braking occurred at the same point on a certain freeway that I was traveling on. This braking also occurred once while driving on a city street at low speeds with auto pilot engaged. The dates in which these incidents occurred were all in 2021. The only specific time frame I remember was in July 2021

Manufacturer: TESLA
Mfg Campaign: 11452476
Notice Date: Feb 17, 2022
Recall Date: Feb 17, 2022
Tesla, Inc.
Campaign: 11452203 Other
Feb 16, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

On at least three (3) separate occasions, my Tesla has automatically slammed on the brakes. Once it happened while driving on Hwy 101 in high speed traffic flow. I was passing a right side on-ramp and I believe the Tesla got confused when it saw a car approaching the highway from the merge lane on my right. One time it happened on Hwy 101 in a construction zone marked 55mph. Perhaps the auto drive cameras got confused by the poorly marked road and lack of lane markings as traffic merged. One of the times it happened in Santa Barbara on State St, in a 35 mph zone. In each of the above cases, *I was not in autodrive*. I was subscribed to Beta software updates, but after these scary incidents, I discontinued Beta and went back to Standard updates.

Corrective Action:

On at least three (3) separate occasions, my Tesla has automatically slammed on the brakes. Once it happened while driving on Hwy 101 in high speed traffic flow. I was passing a right side on-ramp and I believe the Tesla got confused when it saw a car approaching the highway from the merge lane on my right. One time it happened on Hwy 101 in a construction zone marked 55mph. Perhaps the auto drive cameras got confused by the poorly marked road and lack of lane markings as traffic merged. One of the times it happened in Santa Barbara on State St, in a 35 mph zone. In each of the above cases, *I was not in autodrive*. I was subscribed to Beta software updates, but after these scary incidents, I discontinued Beta and went back to Standard updates.

Additional Notes:

On at least three (3) separate occasions, my Tesla has automatically slammed on the brakes. Once it happened while driving on Hwy 101 in high speed traffic flow. I was passing a right side on-ramp and I believe the Tesla got confused when it saw a car approaching the highway from the merge lane on my right. One time it happened on Hwy 101 in a construction zone marked 55mph. Perhaps the auto drive cameras got confused by the poorly marked road and lack of lane markings as traffic merged. One of the times it happened in Santa Barbara on State St, in a 35 mph zone. In each of the above cases, *I was not in autodrive*. I was subscribed to Beta software updates, but after these scary incidents, I discontinued Beta and went back to Standard updates.

Manufacturer: TESLA
Mfg Campaign: 11452203
Notice Date: Feb 16, 2022
Recall Date: Feb 16, 2022
Tesla, Inc.
Campaign: 11452203 Other
Feb 16, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

On at least three (3) separate occasions, my Tesla has automatically slammed on the brakes. Once it happened while driving on Hwy 101 in high speed traffic flow. I was passing a right side on-ramp and I believe the Tesla got confused when it saw a car approaching the highway from the merge lane on my right. One time it happened on Hwy 101 in a construction zone marked 55mph. Perhaps the auto drive cameras got confused by the poorly marked road and lack of lane markings as traffic merged. One of the times it happened in Santa Barbara on State St, in a 35 mph zone. In each of the above cases, *I was not in autodrive*. I was subscribed to Beta software updates, but after these scary incidents, I discontinued Beta and went back to Standard updates.

Corrective Action:

On at least three (3) separate occasions, my Tesla has automatically slammed on the brakes. Once it happened while driving on Hwy 101 in high speed traffic flow. I was passing a right side on-ramp and I believe the Tesla got confused when it saw a car approaching the highway from the merge lane on my right. One time it happened on Hwy 101 in a construction zone marked 55mph. Perhaps the auto drive cameras got confused by the poorly marked road and lack of lane markings as traffic merged. One of the times it happened in Santa Barbara on State St, in a 35 mph zone. In each of the above cases, *I was not in autodrive*. I was subscribed to Beta software updates, but after these scary incidents, I discontinued Beta and went back to Standard updates.

Additional Notes:

On at least three (3) separate occasions, my Tesla has automatically slammed on the brakes. Once it happened while driving on Hwy 101 in high speed traffic flow. I was passing a right side on-ramp and I believe the Tesla got confused when it saw a car approaching the highway from the merge lane on my right. One time it happened on Hwy 101 in a construction zone marked 55mph. Perhaps the auto drive cameras got confused by the poorly marked road and lack of lane markings as traffic merged. One of the times it happened in Santa Barbara on State St, in a 35 mph zone. In each of the above cases, *I was not in autodrive*. I was subscribed to Beta software updates, but after these scary incidents, I discontinued Beta and went back to Standard updates.

Manufacturer: TESLA
Mfg Campaign: 11452203
Notice Date: Feb 16, 2022
Recall Date: Feb 16, 2022
Tesla, Inc.
Campaign: 11452203 Other
Feb 16, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

On at least three (3) separate occasions, my Tesla has automatically slammed on the brakes. Once it happened while driving on Hwy 101 in high speed traffic flow. I was passing a right side on-ramp and I believe the Tesla got confused when it saw a car approaching the highway from the merge lane on my right. One time it happened on Hwy 101 in a construction zone marked 55mph. Perhaps the auto drive cameras got confused by the poorly marked road and lack of lane markings as traffic merged. One of the times it happened in Santa Barbara on State St, in a 35 mph zone. In each of the above cases, *I was not in autodrive*. I was subscribed to Beta software updates, but after these scary incidents, I discontinued Beta and went back to Standard updates.

Corrective Action:

On at least three (3) separate occasions, my Tesla has automatically slammed on the brakes. Once it happened while driving on Hwy 101 in high speed traffic flow. I was passing a right side on-ramp and I believe the Tesla got confused when it saw a car approaching the highway from the merge lane on my right. One time it happened on Hwy 101 in a construction zone marked 55mph. Perhaps the auto drive cameras got confused by the poorly marked road and lack of lane markings as traffic merged. One of the times it happened in Santa Barbara on State St, in a 35 mph zone. In each of the above cases, *I was not in autodrive*. I was subscribed to Beta software updates, but after these scary incidents, I discontinued Beta and went back to Standard updates.

Additional Notes:

On at least three (3) separate occasions, my Tesla has automatically slammed on the brakes. Once it happened while driving on Hwy 101 in high speed traffic flow. I was passing a right side on-ramp and I believe the Tesla got confused when it saw a car approaching the highway from the merge lane on my right. One time it happened on Hwy 101 in a construction zone marked 55mph. Perhaps the auto drive cameras got confused by the poorly marked road and lack of lane markings as traffic merged. One of the times it happened in Santa Barbara on State St, in a 35 mph zone. In each of the above cases, *I was not in autodrive*. I was subscribed to Beta software updates, but after these scary incidents, I discontinued Beta and went back to Standard updates.

Manufacturer: TESLA
Mfg Campaign: 11452203
Notice Date: Feb 16, 2022
Recall Date: Feb 16, 2022
Tesla, Inc.
Campaign: 11451116 Other
Feb 9, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Since Tesla has disabled the radar, and went to vision only, my car is a nightmare to drive on autopilot or FSD on two lane roads at night. Phantom braking, numerous times it has went onto the shoulder thinking an oncoming car a 1/4 away was in our lane, twice it even went into the oncoming traffic lane. Never did this when radar was enabled. My car has radar but they turned it off in software update

Corrective Action:

Since Tesla has disabled the radar, and went to vision only, my car is a nightmare to drive on autopilot or FSD on two lane roads at night. Phantom braking, numerous times it has went onto the shoulder thinking an oncoming car a 1/4 away was in our lane, twice it even went into the oncoming traffic lane. Never did this when radar was enabled. My car has radar but they turned it off in software update

Additional Notes:

Since Tesla has disabled the radar, and went to vision only, my car is a nightmare to drive on autopilot or FSD on two lane roads at night. Phantom braking, numerous times it has went onto the shoulder thinking an oncoming car a 1/4 away was in our lane, twice it even went into the oncoming traffic lane. Never did this when radar was enabled. My car has radar but they turned it off in software update

Manufacturer: TESLA
Mfg Campaign: 11451116
Notice Date: Feb 9, 2022
Recall Date: Feb 9, 2022
Tesla, Inc.
Campaign: 11451116 Other
Feb 9, 2022
Defect Description:

LANE DEPARTURE: ASSIST

Potential Consequences:

Since Tesla has disabled the radar, and went to vision only, my car is a nightmare to drive on autopilot or FSD on two lane roads at night. Phantom braking, numerous times it has went onto the shoulder thinking an oncoming car a 1/4 away was in our lane, twice it even went into the oncoming traffic lane. Never did this when radar was enabled. My car has radar but they turned it off in software update

Corrective Action:

Since Tesla has disabled the radar, and went to vision only, my car is a nightmare to drive on autopilot or FSD on two lane roads at night. Phantom braking, numerous times it has went onto the shoulder thinking an oncoming car a 1/4 away was in our lane, twice it even went into the oncoming traffic lane. Never did this when radar was enabled. My car has radar but they turned it off in software update

Additional Notes:

Since Tesla has disabled the radar, and went to vision only, my car is a nightmare to drive on autopilot or FSD on two lane roads at night. Phantom braking, numerous times it has went onto the shoulder thinking an oncoming car a 1/4 away was in our lane, twice it even went into the oncoming traffic lane. Never did this when radar was enabled. My car has radar but they turned it off in software update

Manufacturer: TESLA
Mfg Campaign: 11451116
Notice Date: Feb 9, 2022
Recall Date: Feb 9, 2022
Tesla, Inc.
Campaign: 11451116 Other
Feb 9, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Since Tesla has disabled the radar, and went to vision only, my car is a nightmare to drive on autopilot or FSD on two lane roads at night. Phantom braking, numerous times it has went onto the shoulder thinking an oncoming car a 1/4 away was in our lane, twice it even went into the oncoming traffic lane. Never did this when radar was enabled. My car has radar but they turned it off in software update

Corrective Action:

Since Tesla has disabled the radar, and went to vision only, my car is a nightmare to drive on autopilot or FSD on two lane roads at night. Phantom braking, numerous times it has went onto the shoulder thinking an oncoming car a 1/4 away was in our lane, twice it even went into the oncoming traffic lane. Never did this when radar was enabled. My car has radar but they turned it off in software update

Additional Notes:

Since Tesla has disabled the radar, and went to vision only, my car is a nightmare to drive on autopilot or FSD on two lane roads at night. Phantom braking, numerous times it has went onto the shoulder thinking an oncoming car a 1/4 away was in our lane, twice it even went into the oncoming traffic lane. Never did this when radar was enabled. My car has radar but they turned it off in software update

Manufacturer: TESLA
Mfg Campaign: 11451116
Notice Date: Feb 9, 2022
Recall Date: Feb 9, 2022
Tesla, Inc.
Campaign: 11451174 Other
Feb 9, 2022
Defect Description:

LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH:EMERGENCY MECHANICAL RELEASE

Potential Consequences:

The contact owns a 2017 Tesla Model S. The contact received NHTSA Campaign Number: 21V00B000 (Latches/Locks/Linkages). While at the dealer the contact noted that the rear safety trunk latch does not release due to it being connected to the trunk release actuator. The "Trunk Open" warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the trunk actuator needed to be replaced but the manual interior trunk release does not function. The vehicle was not repaired. The contact purchased the trunk actuator however the replacement part failed to fix the vehicle. The manufacturer had been informed of the failure via email. The failure mileage was approximately 24,000.

Corrective Action:

The contact owns a 2017 Tesla Model S. The contact received NHTSA Campaign Number: 21V00B000 (Latches/Locks/Linkages). While at the dealer the contact noted that the rear safety trunk latch does not release due to it being connected to the trunk release actuator. The "Trunk Open" warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the trunk actuator needed to be replaced but the manual interior trunk release does not function. The vehicle was not repaired. The contact purchased the trunk actuator however the replacement part failed to fix the vehicle. The manufacturer had been informed of the failure via email. The failure mileage was approximately 24,000.

Additional Notes:

The contact owns a 2017 Tesla Model S. The contact received NHTSA Campaign Number: 21V00B000 (Latches/Locks/Linkages). While at the dealer the contact noted that the rear safety trunk latch does not release due to it being connected to the trunk release actuator. The "Trunk Open" warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the trunk actuator needed to be replaced but the manual interior trunk release does not function. The vehicle was not repaired. The contact purchased the trunk actuator however the replacement part failed to fix the vehicle. The manufacturer had been informed of the failure via email. The failure mileage was approximately 24,000.

Manufacturer: TESLA
Mfg Campaign: 11451174
Notice Date: Feb 9, 2022
Recall Date: Feb 9, 2022
Tesla, Inc.
Campaign: 11450885 Other
Feb 7, 2022
Defect Description:

SUSPENSION

Potential Consequences:

The fore link on the front left wheel (driver side) seems to have snapped. It got disconnected from the wheel when parking the car. Steering became impossible with the wheel wobbling and causing strong grinding noises. I had heard strange noises and weird snaps before when turning the wheel to get out of my garage a couple of times over the past few months but the car seemed to drive fine so I didn't get worried further. When I went for brunch on Sunday (02/06/22) and pulled into the parking lot of the restaurant I heard strong noises and received shocks through the steering column and I knew something was _very_ wrong. I took a couple of photos (see attached) and noticed what seemed to be the problem (wheel control arm - fore link). I called a tow truck and was glad I didn't run into the issue while on the highway... Tesla is now has the car and is asking for $1,500 for 2 Fore Link assemblies... The car only has 36,000 miles and has been exclusively driven in Northern California (no rust or corrosion from the dry climate)

Corrective Action:

The fore link on the front left wheel (driver side) seems to have snapped. It got disconnected from the wheel when parking the car. Steering became impossible with the wheel wobbling and causing strong grinding noises. I had heard strange noises and weird snaps before when turning the wheel to get out of my garage a couple of times over the past few months but the car seemed to drive fine so I didn't get worried further. When I went for brunch on Sunday (02/06/22) and pulled into the parking lot of the restaurant I heard strong noises and received shocks through the steering column and I knew something was _very_ wrong. I took a couple of photos (see attached) and noticed what seemed to be the problem (wheel control arm - fore link). I called a tow truck and was glad I didn't run into the issue while on the highway... Tesla is now has the car and is asking for $1,500 for 2 Fore Link assemblies... The car only has 36,000 miles and has been exclusively driven in Northern California (no rust or corrosion from the dry climate)

Additional Notes:

The fore link on the front left wheel (driver side) seems to have snapped. It got disconnected from the wheel when parking the car. Steering became impossible with the wheel wobbling and causing strong grinding noises. I had heard strange noises and weird snaps before when turning the wheel to get out of my garage a couple of times over the past few months but the car seemed to drive fine so I didn't get worried further. When I went for brunch on Sunday (02/06/22) and pulled into the parking lot of the restaurant I heard strong noises and received shocks through the steering column and I knew something was _very_ wrong. I took a couple of photos (see attached) and noticed what seemed to be the problem (wheel control arm - fore link). I called a tow truck and was glad I didn't run into the issue while on the highway... Tesla is now has the car and is asking for $1,500 for 2 Fore Link assemblies... The car only has 36,000 miles and has been exclusively driven in Northern California (no rust or corrosion from the dry climate)

Manufacturer: TESLA
Mfg Campaign: 11450885
Notice Date: Feb 7, 2022
Recall Date: Feb 7, 2022
Tesla, Inc.
Campaign: 11450521 Other
Feb 5, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

Multiple times during our drive experienced random braking and alert sounds going off. Had wife and dog in the car which were also jolted forward due to the sudden braking in the middle of the freeway. Clear weather (post-rain) in night conditions.

Corrective Action:

Multiple times during our drive experienced random braking and alert sounds going off. Had wife and dog in the car which were also jolted forward due to the sudden braking in the middle of the freeway. Clear weather (post-rain) in night conditions.

Additional Notes:

Multiple times during our drive experienced random braking and alert sounds going off. Had wife and dog in the car which were also jolted forward due to the sudden braking in the middle of the freeway. Clear weather (post-rain) in night conditions.

Manufacturer: TESLA
Mfg Campaign: 11450521
Notice Date: Feb 5, 2022
Recall Date: Feb 5, 2022
Tesla, Inc.
Campaign: 11450521 Other
Feb 5, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

Multiple times during our drive experienced random braking and alert sounds going off. Had wife and dog in the car which were also jolted forward due to the sudden braking in the middle of the freeway. Clear weather (post-rain) in night conditions.

Corrective Action:

Multiple times during our drive experienced random braking and alert sounds going off. Had wife and dog in the car which were also jolted forward due to the sudden braking in the middle of the freeway. Clear weather (post-rain) in night conditions.

Additional Notes:

Multiple times during our drive experienced random braking and alert sounds going off. Had wife and dog in the car which were also jolted forward due to the sudden braking in the middle of the freeway. Clear weather (post-rain) in night conditions.

Manufacturer: TESLA
Mfg Campaign: 11450521
Notice Date: Feb 5, 2022
Recall Date: Feb 5, 2022
Tesla, Inc.
Campaign: 11450521 Other
Feb 5, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Multiple times during our drive experienced random braking and alert sounds going off. Had wife and dog in the car which were also jolted forward due to the sudden braking in the middle of the freeway. Clear weather (post-rain) in night conditions.

Corrective Action:

Multiple times during our drive experienced random braking and alert sounds going off. Had wife and dog in the car which were also jolted forward due to the sudden braking in the middle of the freeway. Clear weather (post-rain) in night conditions.

Additional Notes:

Multiple times during our drive experienced random braking and alert sounds going off. Had wife and dog in the car which were also jolted forward due to the sudden braking in the middle of the freeway. Clear weather (post-rain) in night conditions.

Manufacturer: TESLA
Mfg Campaign: 11450521
Notice Date: Feb 5, 2022
Recall Date: Feb 5, 2022
Tesla, Inc.
Campaign: 11450357 Other
Feb 4, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

When in Full Self Driving mode, on the highway going on an overpass.... the vehicle suddenly applies the brakes. Imagine going from 70 mph to 40 for no reason. I discussed with Tesla, they said the vehicle is reading the speed limit from the road below the overpass. Very unsafe.

Corrective Action:

When in Full Self Driving mode, on the highway going on an overpass.... the vehicle suddenly applies the brakes. Imagine going from 70 mph to 40 for no reason. I discussed with Tesla, they said the vehicle is reading the speed limit from the road below the overpass. Very unsafe.

Additional Notes:

When in Full Self Driving mode, on the highway going on an overpass.... the vehicle suddenly applies the brakes. Imagine going from 70 mph to 40 for no reason. I discussed with Tesla, they said the vehicle is reading the speed limit from the road below the overpass. Very unsafe.

Manufacturer: TESLA
Mfg Campaign: 11450357
Notice Date: Feb 4, 2022
Recall Date: Feb 4, 2022
Tesla, Inc.
Campaign: 11450357 Other
Feb 4, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

When in Full Self Driving mode, on the highway going on an overpass.... the vehicle suddenly applies the brakes. Imagine going from 70 mph to 40 for no reason. I discussed with Tesla, they said the vehicle is reading the speed limit from the road below the overpass. Very unsafe.

Corrective Action:

When in Full Self Driving mode, on the highway going on an overpass.... the vehicle suddenly applies the brakes. Imagine going from 70 mph to 40 for no reason. I discussed with Tesla, they said the vehicle is reading the speed limit from the road below the overpass. Very unsafe.

Additional Notes:

When in Full Self Driving mode, on the highway going on an overpass.... the vehicle suddenly applies the brakes. Imagine going from 70 mph to 40 for no reason. I discussed with Tesla, they said the vehicle is reading the speed limit from the road below the overpass. Very unsafe.

Manufacturer: TESLA
Mfg Campaign: 11450357
Notice Date: Feb 4, 2022
Recall Date: Feb 4, 2022
Tesla, Inc.
Campaign: 11450410 Other
Feb 4, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

My Tesla suddenly brakes, without any input or action by me, on the highway without warning causing me to take corrective action to avoid being rear ended. My wife refuses to drive with me. She feels unsafe in the car. I have submitted complaints to Tesla multiple times. The frequency of sudden braking has decreased but it still exists

Corrective Action:

My Tesla suddenly brakes, without any input or action by me, on the highway without warning causing me to take corrective action to avoid being rear ended. My wife refuses to drive with me. She feels unsafe in the car. I have submitted complaints to Tesla multiple times. The frequency of sudden braking has decreased but it still exists

Additional Notes:

My Tesla suddenly brakes, without any input or action by me, on the highway without warning causing me to take corrective action to avoid being rear ended. My wife refuses to drive with me. She feels unsafe in the car. I have submitted complaints to Tesla multiple times. The frequency of sudden braking has decreased but it still exists

Manufacturer: TESLA
Mfg Campaign: 11450410
Notice Date: Feb 4, 2022
Recall Date: Feb 4, 2022

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