Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-014
Recall Date: Nov 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2014-2021 Model S vehicles. The front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-11-003
Recall Date: Dec 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-21-001
Recall Date: Jan 29, 2021
Consumer Complaints
637 ComplaintsTesla, Inc.
Defect Description:
STEERING
Potential Consequences:
Reversing from my driveway it appears links or bolts on the steering and wheel suspension system failed. The wheels came into contact with the wheel cavity liner causing the steering to lock, the frame to protrude through the wheel cavity casing and the car to shut off or lock. The car is no longer safe to drive. The car is in my driveway, is available for inspection before I bring it back into Tesla for repair. Having just completed a highway drive, I dread to think what could have happened had this failure occurred on that journey at higher speeds. My car only has 40,000 miles and this issue or critical part failure appears to be premature. I have taken Video of the wheel moving independently to the car chassis structure. There was no warning in advance of the failure. I welcome an NHTSA or secondary inspection prior to repair by Tesla. I intend to deliver the car back to Tesla on 1/5/22.
Corrective Action:
Reversing from my driveway it appears links or bolts on the steering and wheel suspension system failed. The wheels came into contact with the wheel cavity liner causing the steering to lock, the frame to protrude through the wheel cavity casing and the car to shut off or lock. The car is no longer safe to drive. The car is in my driveway, is available for inspection before I bring it back into Tesla for repair. Having just completed a highway drive, I dread to think what could have happened had this failure occurred on that journey at higher speeds. My car only has 40,000 miles and this issue or critical part failure appears to be premature. I have taken Video of the wheel moving independently to the car chassis structure. There was no warning in advance of the failure. I welcome an NHTSA or secondary inspection prior to repair by Tesla. I intend to deliver the car back to Tesla on 1/5/22.
Additional Notes:
Reversing from my driveway it appears links or bolts on the steering and wheel suspension system failed. The wheels came into contact with the wheel cavity liner causing the steering to lock, the frame to protrude through the wheel cavity casing and the car to shut off or lock. The car is no longer safe to drive. The car is in my driveway, is available for inspection before I bring it back into Tesla for repair. Having just completed a highway drive, I dread to think what could have happened had this failure occurred on that journey at higher speeds. My car only has 40,000 miles and this issue or critical part failure appears to be premature. I have taken Video of the wheel moving independently to the car chassis structure. There was no warning in advance of the failure. I welcome an NHTSA or secondary inspection prior to repair by Tesla. I intend to deliver the car back to Tesla on 1/5/22.
Mfg Campaign: 11444491
Recall Date: Dec 20, 2021
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Reversing from my driveway it appears links or bolts on the steering and wheel suspension system failed. The wheels came into contact with the wheel cavity liner causing the steering to lock, the frame to protrude through the wheel cavity casing and the car to shut off or lock. The car is no longer safe to drive. The car is in my driveway, is available for inspection before I bring it back into Tesla for repair. Having just completed a highway drive, I dread to think what could have happened had this failure occurred on that journey at higher speeds. My car only has 40,000 miles and this issue or critical part failure appears to be premature. I have taken Video of the wheel moving independently to the car chassis structure. There was no warning in advance of the failure. I welcome an NHTSA or secondary inspection prior to repair by Tesla. I intend to deliver the car back to Tesla on 1/5/22.
Corrective Action:
Reversing from my driveway it appears links or bolts on the steering and wheel suspension system failed. The wheels came into contact with the wheel cavity liner causing the steering to lock, the frame to protrude through the wheel cavity casing and the car to shut off or lock. The car is no longer safe to drive. The car is in my driveway, is available for inspection before I bring it back into Tesla for repair. Having just completed a highway drive, I dread to think what could have happened had this failure occurred on that journey at higher speeds. My car only has 40,000 miles and this issue or critical part failure appears to be premature. I have taken Video of the wheel moving independently to the car chassis structure. There was no warning in advance of the failure. I welcome an NHTSA or secondary inspection prior to repair by Tesla. I intend to deliver the car back to Tesla on 1/5/22.
Additional Notes:
Reversing from my driveway it appears links or bolts on the steering and wheel suspension system failed. The wheels came into contact with the wheel cavity liner causing the steering to lock, the frame to protrude through the wheel cavity casing and the car to shut off or lock. The car is no longer safe to drive. The car is in my driveway, is available for inspection before I bring it back into Tesla for repair. Having just completed a highway drive, I dread to think what could have happened had this failure occurred on that journey at higher speeds. My car only has 40,000 miles and this issue or critical part failure appears to be premature. I have taken Video of the wheel moving independently to the car chassis structure. There was no warning in advance of the failure. I welcome an NHTSA or secondary inspection prior to repair by Tesla. I intend to deliver the car back to Tesla on 1/5/22.
Mfg Campaign: 11444491
Recall Date: Dec 20, 2021
Tesla, Inc.
Defect Description:
WHEELS
Potential Consequences:
Reversing from my driveway it appears links or bolts on the steering and wheel suspension system failed. The wheels came into contact with the wheel cavity liner causing the steering to lock, the frame to protrude through the wheel cavity casing and the car to shut off or lock. The car is no longer safe to drive. The car is in my driveway, is available for inspection before I bring it back into Tesla for repair. Having just completed a highway drive, I dread to think what could have happened had this failure occurred on that journey at higher speeds. My car only has 40,000 miles and this issue or critical part failure appears to be premature. I have taken Video of the wheel moving independently to the car chassis structure. There was no warning in advance of the failure. I welcome an NHTSA or secondary inspection prior to repair by Tesla. I intend to deliver the car back to Tesla on 1/5/22.
Corrective Action:
Reversing from my driveway it appears links or bolts on the steering and wheel suspension system failed. The wheels came into contact with the wheel cavity liner causing the steering to lock, the frame to protrude through the wheel cavity casing and the car to shut off or lock. The car is no longer safe to drive. The car is in my driveway, is available for inspection before I bring it back into Tesla for repair. Having just completed a highway drive, I dread to think what could have happened had this failure occurred on that journey at higher speeds. My car only has 40,000 miles and this issue or critical part failure appears to be premature. I have taken Video of the wheel moving independently to the car chassis structure. There was no warning in advance of the failure. I welcome an NHTSA or secondary inspection prior to repair by Tesla. I intend to deliver the car back to Tesla on 1/5/22.
Additional Notes:
Reversing from my driveway it appears links or bolts on the steering and wheel suspension system failed. The wheels came into contact with the wheel cavity liner causing the steering to lock, the frame to protrude through the wheel cavity casing and the car to shut off or lock. The car is no longer safe to drive. The car is in my driveway, is available for inspection before I bring it back into Tesla for repair. Having just completed a highway drive, I dread to think what could have happened had this failure occurred on that journey at higher speeds. My car only has 40,000 miles and this issue or critical part failure appears to be premature. I have taken Video of the wheel moving independently to the car chassis structure. There was no warning in advance of the failure. I welcome an NHTSA or secondary inspection prior to repair by Tesla. I intend to deliver the car back to Tesla on 1/5/22.
Mfg Campaign: 11444491
Recall Date: Dec 20, 2021
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
While backing out of a parking space turning the steering I felt the car lurch and then heard a grinding noise from the left front tire area. Car was un-driveable and the front wheel moved forward and backward in the wheel well causing the tire to rub.
Corrective Action:
While backing out of a parking space turning the steering I felt the car lurch and then heard a grinding noise from the left front tire area. Car was un-driveable and the front wheel moved forward and backward in the wheel well causing the tire to rub.
Additional Notes:
While backing out of a parking space turning the steering I felt the car lurch and then heard a grinding noise from the left front tire area. Car was un-driveable and the front wheel moved forward and backward in the wheel well causing the tire to rub.
Mfg Campaign: 11443799
Recall Date: Dec 14, 2021
Tesla, Inc.
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2017 Tesla Model S. The contact stated that while driving at various speeds, the center display would inadvertently turn blank and the dashboard lights would turn off. The manufacturer was notified of the failure and advised the contact to turn off the center display and turn it back on. The contact stated that the center display software was reset but failure reoccurred several times while driving. The contact received a recall notification for NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 55,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Tesla Model S. The contact stated that while driving at various speeds, the center display would inadvertently turn blank and the dashboard lights would turn off. The manufacturer was notified of the failure and advised the contact to turn off the center display and turn it back on. The contact stated that the center display software was reset but failure reoccurred several times while driving. The contact received a recall notification for NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 55,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Tesla Model S. The contact stated that while driving at various speeds, the center display would inadvertently turn blank and the dashboard lights would turn off. The manufacturer was notified of the failure and advised the contact to turn off the center display and turn it back on. The contact stated that the center display software was reset but failure reoccurred several times while driving. The contact received a recall notification for NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 55,000. Parts distribution disconnect.
Mfg Campaign: 11443358
Recall Date: Dec 10, 2021
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The contact owns a 2017 Tesla Model S. The contact stated that while driving at various speeds, the center display would inadvertently turn blank and the dashboard lights would turn off. The manufacturer was notified of the failure and advised the contact to turn off the center display and turn it back on. The contact stated that the center display software was reset but failure reoccurred several times while driving. The contact received a recall notification for NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 55,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Tesla Model S. The contact stated that while driving at various speeds, the center display would inadvertently turn blank and the dashboard lights would turn off. The manufacturer was notified of the failure and advised the contact to turn off the center display and turn it back on. The contact stated that the center display software was reset but failure reoccurred several times while driving. The contact received a recall notification for NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 55,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Tesla Model S. The contact stated that while driving at various speeds, the center display would inadvertently turn blank and the dashboard lights would turn off. The manufacturer was notified of the failure and advised the contact to turn off the center display and turn it back on. The contact stated that the center display software was reset but failure reoccurred several times while driving. The contact received a recall notification for NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 55,000. Parts distribution disconnect.
Mfg Campaign: 11443358
Recall Date: Dec 10, 2021
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2017 Tesla Model S. The contact state that while driving at slow speeds over minor bumps in the road, an abnormal clunking noise would emit from the vehicle. He also stated that as the failure was intermittent and that no warning light would appear on the instrument panel during the failure. The contact had taken the vehicle to a service center where a service manager requested to ride along with the contact to evaluate the failure. The service manager was able to diagnose the failure and the service center replaced the fore link assembly on the driver’s side as well as other parts on the suspension. The contact questioned why the passenger’s side fore link assembly was not repaired. The contact was informed that the passenger’s side had no visible damage. The manufacturer was notified of the failure. The vehicle had been repaired. The failure mileage was 13,224.
Corrective Action:
The contact owns a 2017 Tesla Model S. The contact state that while driving at slow speeds over minor bumps in the road, an abnormal clunking noise would emit from the vehicle. He also stated that as the failure was intermittent and that no warning light would appear on the instrument panel during the failure. The contact had taken the vehicle to a service center where a service manager requested to ride along with the contact to evaluate the failure. The service manager was able to diagnose the failure and the service center replaced the fore link assembly on the driver’s side as well as other parts on the suspension. The contact questioned why the passenger’s side fore link assembly was not repaired. The contact was informed that the passenger’s side had no visible damage. The manufacturer was notified of the failure. The vehicle had been repaired. The failure mileage was 13,224.
Additional Notes:
The contact owns a 2017 Tesla Model S. The contact state that while driving at slow speeds over minor bumps in the road, an abnormal clunking noise would emit from the vehicle. He also stated that as the failure was intermittent and that no warning light would appear on the instrument panel during the failure. The contact had taken the vehicle to a service center where a service manager requested to ride along with the contact to evaluate the failure. The service manager was able to diagnose the failure and the service center replaced the fore link assembly on the driver’s side as well as other parts on the suspension. The contact questioned why the passenger’s side fore link assembly was not repaired. The contact was informed that the passenger’s side had no visible damage. The manufacturer was notified of the failure. The vehicle had been repaired. The failure mileage was 13,224.
Mfg Campaign: 11443039
Recall Date: Dec 8, 2021
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On numerous occasions the car, while on cruise control will suddenly, and for no reason brake. Sometimes very hard. The latest was today at 1336 MST.
Corrective Action:
On numerous occasions the car, while on cruise control will suddenly, and for no reason brake. Sometimes very hard. The latest was today at 1336 MST.
Additional Notes:
On numerous occasions the car, while on cruise control will suddenly, and for no reason brake. Sometimes very hard. The latest was today at 1336 MST.
Mfg Campaign: 11442159
Recall Date: Nov 30, 2021
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On numerous occasions the car, while on cruise control will suddenly, and for no reason brake. Sometimes very hard. The latest was today at 1336 MST.
Corrective Action:
On numerous occasions the car, while on cruise control will suddenly, and for no reason brake. Sometimes very hard. The latest was today at 1336 MST.
Additional Notes:
On numerous occasions the car, while on cruise control will suddenly, and for no reason brake. Sometimes very hard. The latest was today at 1336 MST.
Mfg Campaign: 11442159
Recall Date: Nov 30, 2021
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Front suspension failed while driving on highway at about 60MPH. How was your safety or the safety of others put at risk? Car was hard to steer on highway when the the front suspension failed. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Tesla service confirmed that front suspension failed and did the replacement. See the attached receipts for details. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Front suspension failed while driving on highway at about 60MPH. How was your safety or the safety of others put at risk? Car was hard to steer on highway when the the front suspension failed. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Tesla service confirmed that front suspension failed and did the replacement. See the attached receipts for details. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Front suspension failed while driving on highway at about 60MPH. How was your safety or the safety of others put at risk? Car was hard to steer on highway when the the front suspension failed. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Tesla service confirmed that front suspension failed and did the replacement. See the attached receipts for details. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Mfg Campaign: 11440225
Recall Date: Nov 12, 2021
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
I was parallel parking and as I was turning the steering wheel I heard a loud think. Without thinking too much about it, I continued to try to park and get my car out of the way. There began to feel pressure on the front tire so I got out to evaluate the issue. I saw that the tire was attached to the arch liner of the vehicle. I quickly ran back into the car to straighten out the wheel. I then noticed the car was able to drive but when applying the break, the tire would touch/move onto the arch liner. I called roadside assistance and when they arrived, we evaluated that the force link in the suspension snapped. He asked if I hit anything but there was absolutely no impact, contact, potholes associated with this break. It seems to be faulty mechanics. Thankfully I was parking and not driving on a highway.
Corrective Action:
I was parallel parking and as I was turning the steering wheel I heard a loud think. Without thinking too much about it, I continued to try to park and get my car out of the way. There began to feel pressure on the front tire so I got out to evaluate the issue. I saw that the tire was attached to the arch liner of the vehicle. I quickly ran back into the car to straighten out the wheel. I then noticed the car was able to drive but when applying the break, the tire would touch/move onto the arch liner. I called roadside assistance and when they arrived, we evaluated that the force link in the suspension snapped. He asked if I hit anything but there was absolutely no impact, contact, potholes associated with this break. It seems to be faulty mechanics. Thankfully I was parking and not driving on a highway.
Additional Notes:
I was parallel parking and as I was turning the steering wheel I heard a loud think. Without thinking too much about it, I continued to try to park and get my car out of the way. There began to feel pressure on the front tire so I got out to evaluate the issue. I saw that the tire was attached to the arch liner of the vehicle. I quickly ran back into the car to straighten out the wheel. I then noticed the car was able to drive but when applying the break, the tire would touch/move onto the arch liner. I called roadside assistance and when they arrived, we evaluated that the force link in the suspension snapped. He asked if I hit anything but there was absolutely no impact, contact, potholes associated with this break. It seems to be faulty mechanics. Thankfully I was parking and not driving on a highway.
Mfg Campaign: 11437878
Recall Date: Oct 23, 2021
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
- What component or system failed or malfunctioned - Front suspension Fore Link - Fore Link Assy - How was your safety or the safety of others put at risk? - Yes - Has the problem been reproduced or confirmed by a dealer? - Yes - Has the vehicle or component been inspected by the manufacturer? - Yes - Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - No There is a TSB for this issue. However my car was just outside the recall window.
Corrective Action:
- What component or system failed or malfunctioned - Front suspension Fore Link - Fore Link Assy - How was your safety or the safety of others put at risk? - Yes - Has the problem been reproduced or confirmed by a dealer? - Yes - Has the vehicle or component been inspected by the manufacturer? - Yes - Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - No There is a TSB for this issue. However my car was just outside the recall window.
Additional Notes:
- What component or system failed or malfunctioned - Front suspension Fore Link - Fore Link Assy - How was your safety or the safety of others put at risk? - Yes - Has the problem been reproduced or confirmed by a dealer? - Yes - Has the vehicle or component been inspected by the manufacturer? - Yes - Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - No There is a TSB for this issue. However my car was just outside the recall window.
Mfg Campaign: 11437820
Recall Date: Oct 22, 2021
Tesla, Inc.
Defect Description:
WHEELS
Potential Consequences:
While driving in heavy traffic on highway 92, the left hand fore link assembly (Tesla part no 1041570-00-B) finally cracked. A loud crunch and a dark smoke plume was let out as the front left tire made contact with the wheel well. I stopped to check for a blown tire, but found none. The vehicle was still operable and maneuverable, though for any braking or more than mild turning, the tire again made contact with the wheel well and gave off loud crunching sounds. No warning lamps or messages prior to the failure, but some weeks prior, the left fore wheel's tire thread depth had started wearing down significantly – down to 1mm, vs the others being 4, 6, and 4 – this part had probably been slowly degrading until it finally cracked and failed permanently on the road. This problem is apparently widely experienced, reported, and published (see https://teslamotorsclub.com/tmc/threads/cracked-forelink.95637 for others experiencing it at least back through 2017). I towed the vehicle to my nearest Tesla service center, and though it apparently is common and seems like a production defect, I had to pay for the whole repair of both fore link assemblies myself.
Corrective Action:
While driving in heavy traffic on highway 92, the left hand fore link assembly (Tesla part no 1041570-00-B) finally cracked. A loud crunch and a dark smoke plume was let out as the front left tire made contact with the wheel well. I stopped to check for a blown tire, but found none. The vehicle was still operable and maneuverable, though for any braking or more than mild turning, the tire again made contact with the wheel well and gave off loud crunching sounds. No warning lamps or messages prior to the failure, but some weeks prior, the left fore wheel's tire thread depth had started wearing down significantly – down to 1mm, vs the others being 4, 6, and 4 – this part had probably been slowly degrading until it finally cracked and failed permanently on the road. This problem is apparently widely experienced, reported, and published (see https://teslamotorsclub.com/tmc/threads/cracked-forelink.95637 for others experiencing it at least back through 2017). I towed the vehicle to my nearest Tesla service center, and though it apparently is common and seems like a production defect, I had to pay for the whole repair of both fore link assemblies myself.
Additional Notes:
While driving in heavy traffic on highway 92, the left hand fore link assembly (Tesla part no 1041570-00-B) finally cracked. A loud crunch and a dark smoke plume was let out as the front left tire made contact with the wheel well. I stopped to check for a blown tire, but found none. The vehicle was still operable and maneuverable, though for any braking or more than mild turning, the tire again made contact with the wheel well and gave off loud crunching sounds. No warning lamps or messages prior to the failure, but some weeks prior, the left fore wheel's tire thread depth had started wearing down significantly – down to 1mm, vs the others being 4, 6, and 4 – this part had probably been slowly degrading until it finally cracked and failed permanently on the road. This problem is apparently widely experienced, reported, and published (see https://teslamotorsclub.com/tmc/threads/cracked-forelink.95637 for others experiencing it at least back through 2017). I towed the vehicle to my nearest Tesla service center, and though it apparently is common and seems like a production defect, I had to pay for the whole repair of both fore link assemblies myself.
Mfg Campaign: 11437430
Recall Date: Oct 20, 2021
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
While driving in heavy traffic on highway 92, the left hand fore link assembly (Tesla part no 1041570-00-B) finally cracked. A loud crunch and a dark smoke plume was let out as the front left tire made contact with the wheel well. I stopped to check for a blown tire, but found none. The vehicle was still operable and maneuverable, though for any braking or more than mild turning, the tire again made contact with the wheel well and gave off loud crunching sounds. No warning lamps or messages prior to the failure, but some weeks prior, the left fore wheel's tire thread depth had started wearing down significantly – down to 1mm, vs the others being 4, 6, and 4 – this part had probably been slowly degrading until it finally cracked and failed permanently on the road. This problem is apparently widely experienced, reported, and published (see https://teslamotorsclub.com/tmc/threads/cracked-forelink.95637 for others experiencing it at least back through 2017). I towed the vehicle to my nearest Tesla service center, and though it apparently is common and seems like a production defect, I had to pay for the whole repair of both fore link assemblies myself.
Corrective Action:
While driving in heavy traffic on highway 92, the left hand fore link assembly (Tesla part no 1041570-00-B) finally cracked. A loud crunch and a dark smoke plume was let out as the front left tire made contact with the wheel well. I stopped to check for a blown tire, but found none. The vehicle was still operable and maneuverable, though for any braking or more than mild turning, the tire again made contact with the wheel well and gave off loud crunching sounds. No warning lamps or messages prior to the failure, but some weeks prior, the left fore wheel's tire thread depth had started wearing down significantly – down to 1mm, vs the others being 4, 6, and 4 – this part had probably been slowly degrading until it finally cracked and failed permanently on the road. This problem is apparently widely experienced, reported, and published (see https://teslamotorsclub.com/tmc/threads/cracked-forelink.95637 for others experiencing it at least back through 2017). I towed the vehicle to my nearest Tesla service center, and though it apparently is common and seems like a production defect, I had to pay for the whole repair of both fore link assemblies myself.
Additional Notes:
While driving in heavy traffic on highway 92, the left hand fore link assembly (Tesla part no 1041570-00-B) finally cracked. A loud crunch and a dark smoke plume was let out as the front left tire made contact with the wheel well. I stopped to check for a blown tire, but found none. The vehicle was still operable and maneuverable, though for any braking or more than mild turning, the tire again made contact with the wheel well and gave off loud crunching sounds. No warning lamps or messages prior to the failure, but some weeks prior, the left fore wheel's tire thread depth had started wearing down significantly – down to 1mm, vs the others being 4, 6, and 4 – this part had probably been slowly degrading until it finally cracked and failed permanently on the road. This problem is apparently widely experienced, reported, and published (see https://teslamotorsclub.com/tmc/threads/cracked-forelink.95637 for others experiencing it at least back through 2017). I towed the vehicle to my nearest Tesla service center, and though it apparently is common and seems like a production defect, I had to pay for the whole repair of both fore link assemblies myself.
Mfg Campaign: 11437430
Recall Date: Oct 20, 2021
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving in heavy traffic on highway 92, the left hand fore link assembly (Tesla part no 1041570-00-B) finally cracked. A loud crunch and a dark smoke plume was let out as the front left tire made contact with the wheel well. I stopped to check for a blown tire, but found none. The vehicle was still operable and maneuverable, though for any braking or more than mild turning, the tire again made contact with the wheel well and gave off loud crunching sounds. No warning lamps or messages prior to the failure, but some weeks prior, the left fore wheel's tire thread depth had started wearing down significantly – down to 1mm, vs the others being 4, 6, and 4 – this part had probably been slowly degrading until it finally cracked and failed permanently on the road. This problem is apparently widely experienced, reported, and published (see https://teslamotorsclub.com/tmc/threads/cracked-forelink.95637 for others experiencing it at least back through 2017). I towed the vehicle to my nearest Tesla service center, and though it apparently is common and seems like a production defect, I had to pay for the whole repair of both fore link assemblies myself.
Corrective Action:
While driving in heavy traffic on highway 92, the left hand fore link assembly (Tesla part no 1041570-00-B) finally cracked. A loud crunch and a dark smoke plume was let out as the front left tire made contact with the wheel well. I stopped to check for a blown tire, but found none. The vehicle was still operable and maneuverable, though for any braking or more than mild turning, the tire again made contact with the wheel well and gave off loud crunching sounds. No warning lamps or messages prior to the failure, but some weeks prior, the left fore wheel's tire thread depth had started wearing down significantly – down to 1mm, vs the others being 4, 6, and 4 – this part had probably been slowly degrading until it finally cracked and failed permanently on the road. This problem is apparently widely experienced, reported, and published (see https://teslamotorsclub.com/tmc/threads/cracked-forelink.95637 for others experiencing it at least back through 2017). I towed the vehicle to my nearest Tesla service center, and though it apparently is common and seems like a production defect, I had to pay for the whole repair of both fore link assemblies myself.
Additional Notes:
While driving in heavy traffic on highway 92, the left hand fore link assembly (Tesla part no 1041570-00-B) finally cracked. A loud crunch and a dark smoke plume was let out as the front left tire made contact with the wheel well. I stopped to check for a blown tire, but found none. The vehicle was still operable and maneuverable, though for any braking or more than mild turning, the tire again made contact with the wheel well and gave off loud crunching sounds. No warning lamps or messages prior to the failure, but some weeks prior, the left fore wheel's tire thread depth had started wearing down significantly – down to 1mm, vs the others being 4, 6, and 4 – this part had probably been slowly degrading until it finally cracked and failed permanently on the road. This problem is apparently widely experienced, reported, and published (see https://teslamotorsclub.com/tmc/threads/cracked-forelink.95637 for others experiencing it at least back through 2017). I towed the vehicle to my nearest Tesla service center, and though it apparently is common and seems like a production defect, I had to pay for the whole repair of both fore link assemblies myself.
Mfg Campaign: 11437430
Recall Date: Oct 20, 2021
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I am asking [XXX] a mgr. at Centinela Tesla for a refund of the money I spent on an upgrade for the model S which after being installed began shutting down intermittently. Tesla's system records all shutdowns of the cars screens, so If Tesla does not have records of the cars screens shutting down prior to the upgrade, this would indicate it did begin with the upgrade. The NHTSA made a recall for an issue with the back up cameras which was when TESLA offered me a 1500.00 dollar upgrade instead of the free NHTSA recall fix, saying it was better. A [XXX] at Torrance Tesla said he saw 2 shutdowns recorded in the week prior and did not have time to look up beyond that week.. [XXX] gave me a free accessory saying sorry for your problems but this is all I can do. The receipt for the free accessory states it was given at no charge for the troubles with the screens. Tesla's mechanic explained once the upgrade was completed to make the dash cams functional the system must shutdown & restart to rid it self of data accumulation. The cars screens did not shut down prior to having the upgrade because the dash cams only became active as a result of the upgrade hence creating the data which must be expelled by shutting down. Once this issue becomes evident to the customer Tesla simply tells you we don't have a workaround for this issue and sends you on your way. Befoe agreeing to the upgrade I asked [XXX] a manager at Centinela Tesla that preformed the installation if this upgrade would make the on board camera system function as dashcams, which she said yes. We communicated through text so there is a record of our conversation. After four months with the issue I sold the car. [XXX] please make my refund, so I don't need to take this issue to small claims court. [XXX] date is 09-13-2021 Thank you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
I am asking [XXX] a mgr. at Centinela Tesla for a refund of the money I spent on an upgrade for the model S which after being installed began shutting down intermittently. Tesla's system records all shutdowns of the cars screens, so If Tesla does not have records of the cars screens shutting down prior to the upgrade, this would indicate it did begin with the upgrade. The NHTSA made a recall for an issue with the back up cameras which was when TESLA offered me a 1500.00 dollar upgrade instead of the free NHTSA recall fix, saying it was better. A [XXX] at Torrance Tesla said he saw 2 shutdowns recorded in the week prior and did not have time to look up beyond that week.. [XXX] gave me a free accessory saying sorry for your problems but this is all I can do. The receipt for the free accessory states it was given at no charge for the troubles with the screens. Tesla's mechanic explained once the upgrade was completed to make the dash cams functional the system must shutdown & restart to rid it self of data accumulation. The cars screens did not shut down prior to having the upgrade because the dash cams only became active as a result of the upgrade hence creating the data which must be expelled by shutting down. Once this issue becomes evident to the customer Tesla simply tells you we don't have a workaround for this issue and sends you on your way. Befoe agreeing to the upgrade I asked [XXX] a manager at Centinela Tesla that preformed the installation if this upgrade would make the on board camera system function as dashcams, which she said yes. We communicated through text so there is a record of our conversation. After four months with the issue I sold the car. [XXX] please make my refund, so I don't need to take this issue to small claims court. [XXX] date is 09-13-2021 Thank you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
I am asking [XXX] a mgr. at Centinela Tesla for a refund of the money I spent on an upgrade for the model S which after being installed began shutting down intermittently. Tesla's system records all shutdowns of the cars screens, so If Tesla does not have records of the cars screens shutting down prior to the upgrade, this would indicate it did begin with the upgrade. The NHTSA made a recall for an issue with the back up cameras which was when TESLA offered me a 1500.00 dollar upgrade instead of the free NHTSA recall fix, saying it was better. A [XXX] at Torrance Tesla said he saw 2 shutdowns recorded in the week prior and did not have time to look up beyond that week.. [XXX] gave me a free accessory saying sorry for your problems but this is all I can do. The receipt for the free accessory states it was given at no charge for the troubles with the screens. Tesla's mechanic explained once the upgrade was completed to make the dash cams functional the system must shutdown & restart to rid it self of data accumulation. The cars screens did not shut down prior to having the upgrade because the dash cams only became active as a result of the upgrade hence creating the data which must be expelled by shutting down. Once this issue becomes evident to the customer Tesla simply tells you we don't have a workaround for this issue and sends you on your way. Befoe agreeing to the upgrade I asked [XXX] a manager at Centinela Tesla that preformed the installation if this upgrade would make the on board camera system function as dashcams, which she said yes. We communicated through text so there is a record of our conversation. After four months with the issue I sold the car. [XXX] please make my refund, so I don't need to take this issue to small claims court. [XXX] date is 09-13-2021 Thank you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11437038
Recall Date: Oct 17, 2021
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I am asking [XXX] a mgr. at Centinela Tesla for a refund of the money I spent on an upgrade for the model S which after being installed began shutting down intermittently. Tesla's system records all shutdowns of the cars screens, so If Tesla does not have records of the cars screens shutting down prior to the upgrade, this would indicate it did begin with the upgrade. The NHTSA made a recall for an issue with the back up cameras which was when TESLA offered me a 1500.00 dollar upgrade instead of the free NHTSA recall fix, saying it was better. A [XXX] at Torrance Tesla said he saw 2 shutdowns recorded in the week prior and did not have time to look up beyond that week.. [XXX] gave me a free accessory saying sorry for your problems but this is all I can do. The receipt for the free accessory states it was given at no charge for the troubles with the screens. Tesla's mechanic explained once the upgrade was completed to make the dash cams functional the system must shutdown & restart to rid it self of data accumulation. The cars screens did not shut down prior to having the upgrade because the dash cams only became active as a result of the upgrade hence creating the data which must be expelled by shutting down. Once this issue becomes evident to the customer Tesla simply tells you we don't have a workaround for this issue and sends you on your way. Befoe agreeing to the upgrade I asked [XXX] a manager at Centinela Tesla that preformed the installation if this upgrade would make the on board camera system function as dashcams, which she said yes. We communicated through text so there is a record of our conversation. After four months with the issue I sold the car. [XXX] please make my refund, so I don't need to take this issue to small claims court. [XXX] date is 09-13-2021 Thank you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
I am asking [XXX] a mgr. at Centinela Tesla for a refund of the money I spent on an upgrade for the model S which after being installed began shutting down intermittently. Tesla's system records all shutdowns of the cars screens, so If Tesla does not have records of the cars screens shutting down prior to the upgrade, this would indicate it did begin with the upgrade. The NHTSA made a recall for an issue with the back up cameras which was when TESLA offered me a 1500.00 dollar upgrade instead of the free NHTSA recall fix, saying it was better. A [XXX] at Torrance Tesla said he saw 2 shutdowns recorded in the week prior and did not have time to look up beyond that week.. [XXX] gave me a free accessory saying sorry for your problems but this is all I can do. The receipt for the free accessory states it was given at no charge for the troubles with the screens. Tesla's mechanic explained once the upgrade was completed to make the dash cams functional the system must shutdown & restart to rid it self of data accumulation. The cars screens did not shut down prior to having the upgrade because the dash cams only became active as a result of the upgrade hence creating the data which must be expelled by shutting down. Once this issue becomes evident to the customer Tesla simply tells you we don't have a workaround for this issue and sends you on your way. Befoe agreeing to the upgrade I asked [XXX] a manager at Centinela Tesla that preformed the installation if this upgrade would make the on board camera system function as dashcams, which she said yes. We communicated through text so there is a record of our conversation. After four months with the issue I sold the car. [XXX] please make my refund, so I don't need to take this issue to small claims court. [XXX] date is 09-13-2021 Thank you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
I am asking [XXX] a mgr. at Centinela Tesla for a refund of the money I spent on an upgrade for the model S which after being installed began shutting down intermittently. Tesla's system records all shutdowns of the cars screens, so If Tesla does not have records of the cars screens shutting down prior to the upgrade, this would indicate it did begin with the upgrade. The NHTSA made a recall for an issue with the back up cameras which was when TESLA offered me a 1500.00 dollar upgrade instead of the free NHTSA recall fix, saying it was better. A [XXX] at Torrance Tesla said he saw 2 shutdowns recorded in the week prior and did not have time to look up beyond that week.. [XXX] gave me a free accessory saying sorry for your problems but this is all I can do. The receipt for the free accessory states it was given at no charge for the troubles with the screens. Tesla's mechanic explained once the upgrade was completed to make the dash cams functional the system must shutdown & restart to rid it self of data accumulation. The cars screens did not shut down prior to having the upgrade because the dash cams only became active as a result of the upgrade hence creating the data which must be expelled by shutting down. Once this issue becomes evident to the customer Tesla simply tells you we don't have a workaround for this issue and sends you on your way. Befoe agreeing to the upgrade I asked [XXX] a manager at Centinela Tesla that preformed the installation if this upgrade would make the on board camera system function as dashcams, which she said yes. We communicated through text so there is a record of our conversation. After four months with the issue I sold the car. [XXX] please make my refund, so I don't need to take this issue to small claims court. [XXX] date is 09-13-2021 Thank you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11437038
Recall Date: Oct 17, 2021
Tesla, Inc.
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2017 Tesla Model S. The contact became aware of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, an unknown dealer informed the contact that the parts for the recall repair were not yet available. The contact stated while driving 55-65 MPH, the navigation screen inadvertently turned blank. There were no warning lights illuminated. The contact was able to continue to drive the vehicle. The contact also stated that the rearview camera would turn on with delay while reversing. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were notified of the failure and informed the contact that the parts for the recall repair were not yet available. The vehicle was not repaired. The approximate failure mileage was 58,000. Parts distribution disconnect
Corrective Action:
The contact owns a 2017 Tesla Model S. The contact became aware of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, an unknown dealer informed the contact that the parts for the recall repair were not yet available. The contact stated while driving 55-65 MPH, the navigation screen inadvertently turned blank. There were no warning lights illuminated. The contact was able to continue to drive the vehicle. The contact also stated that the rearview camera would turn on with delay while reversing. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were notified of the failure and informed the contact that the parts for the recall repair were not yet available. The vehicle was not repaired. The approximate failure mileage was 58,000. Parts distribution disconnect
Additional Notes:
The contact owns a 2017 Tesla Model S. The contact became aware of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, an unknown dealer informed the contact that the parts for the recall repair were not yet available. The contact stated while driving 55-65 MPH, the navigation screen inadvertently turned blank. There were no warning lights illuminated. The contact was able to continue to drive the vehicle. The contact also stated that the rearview camera would turn on with delay while reversing. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were notified of the failure and informed the contact that the parts for the recall repair were not yet available. The vehicle was not repaired. The approximate failure mileage was 58,000. Parts distribution disconnect
Mfg Campaign: 11436612
Recall Date: Oct 13, 2021
Tesla, Inc.
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2017 Tesla Model S. The contact became aware of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, an unknown dealer informed the contact that the parts for the recall repair were not yet available. The contact stated while driving 55-65 MPH, the navigation screen inadvertently turned blank. There were no warning lights illuminated. The contact was able to continue to drive the vehicle. The contact also stated that the rearview camera would turn on with delay while reversing. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were notified of the failure and informed the contact that the parts for the recall repair were not yet available. The vehicle was not repaired. The approximate failure mileage was 58,000. Parts distribution disconnect
Corrective Action:
The contact owns a 2017 Tesla Model S. The contact became aware of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, an unknown dealer informed the contact that the parts for the recall repair were not yet available. The contact stated while driving 55-65 MPH, the navigation screen inadvertently turned blank. There were no warning lights illuminated. The contact was able to continue to drive the vehicle. The contact also stated that the rearview camera would turn on with delay while reversing. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were notified of the failure and informed the contact that the parts for the recall repair were not yet available. The vehicle was not repaired. The approximate failure mileage was 58,000. Parts distribution disconnect
Additional Notes:
The contact owns a 2017 Tesla Model S. The contact became aware of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, an unknown dealer informed the contact that the parts for the recall repair were not yet available. The contact stated while driving 55-65 MPH, the navigation screen inadvertently turned blank. There were no warning lights illuminated. The contact was able to continue to drive the vehicle. The contact also stated that the rearview camera would turn on with delay while reversing. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were notified of the failure and informed the contact that the parts for the recall repair were not yet available. The vehicle was not repaired. The approximate failure mileage was 58,000. Parts distribution disconnect
Mfg Campaign: 11436612
Recall Date: Oct 13, 2021
Tesla, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2017 Tesla Model S. The contact became aware of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, an unknown dealer informed the contact that the parts for the recall repair were not yet available. The contact stated while driving 55-65 MPH, the navigation screen inadvertently turned blank. There were no warning lights illuminated. The contact was able to continue to drive the vehicle. The contact also stated that the rearview camera would turn on with delay while reversing. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were notified of the failure and informed the contact that the parts for the recall repair were not yet available. The vehicle was not repaired. The approximate failure mileage was 58,000. Parts distribution disconnect
Corrective Action:
The contact owns a 2017 Tesla Model S. The contact became aware of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, an unknown dealer informed the contact that the parts for the recall repair were not yet available. The contact stated while driving 55-65 MPH, the navigation screen inadvertently turned blank. There were no warning lights illuminated. The contact was able to continue to drive the vehicle. The contact also stated that the rearview camera would turn on with delay while reversing. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were notified of the failure and informed the contact that the parts for the recall repair were not yet available. The vehicle was not repaired. The approximate failure mileage was 58,000. Parts distribution disconnect
Additional Notes:
The contact owns a 2017 Tesla Model S. The contact became aware of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, an unknown dealer informed the contact that the parts for the recall repair were not yet available. The contact stated while driving 55-65 MPH, the navigation screen inadvertently turned blank. There were no warning lights illuminated. The contact was able to continue to drive the vehicle. The contact also stated that the rearview camera would turn on with delay while reversing. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were notified of the failure and informed the contact that the parts for the recall repair were not yet available. The vehicle was not repaired. The approximate failure mileage was 58,000. Parts distribution disconnect
Mfg Campaign: 11436612
Recall Date: Oct 13, 2021
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