Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-014
Recall Date: Nov 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2014-2021 Model S vehicles. The front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-11-003
Recall Date: Dec 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-21-001
Recall Date: Jan 29, 2021
Consumer Complaints
637 ComplaintsTesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I have a 2017 Tesla Model S whose warranty just expired. The Model S is known for door handle defects and my car is no exception. The door handles on the Model S extend and retract and the defective design causes wire failure. This is well documented on the teslamotorsclub.com forums. I paid Tesla to replace the front passenger handle which would present but not open the door when pulled. Since this was an inconvenience and a safety issue I paid to have it replaced even though Tesla should cover the defect repair. I just checked my remaining door handles and they do not extend to open the door when the car is unlocked. The only one that functions is the new one I paid to replace. This means that if I were unconscious in the drivers seat anyone responding to aid me wouldn’t be able to open my door from the outside. In fact unless they started breaking in only one door would work. My chances don’t sound that great! I contacted Tesla with my concerns and they have provided me with a quote for replacement. I think they should cover the repair and recall all Model S to replace known defective handles. My car has version 2.5 of the defective design. The replacement I paid for is the 3.0 design which allegedly finally fixes the defect. I’m a Tesla shareholder and I know it would be expensive but everyone should have working door handles.
Corrective Action:
I have a 2017 Tesla Model S whose warranty just expired. The Model S is known for door handle defects and my car is no exception. The door handles on the Model S extend and retract and the defective design causes wire failure. This is well documented on the teslamotorsclub.com forums. I paid Tesla to replace the front passenger handle which would present but not open the door when pulled. Since this was an inconvenience and a safety issue I paid to have it replaced even though Tesla should cover the defect repair. I just checked my remaining door handles and they do not extend to open the door when the car is unlocked. The only one that functions is the new one I paid to replace. This means that if I were unconscious in the drivers seat anyone responding to aid me wouldn’t be able to open my door from the outside. In fact unless they started breaking in only one door would work. My chances don’t sound that great! I contacted Tesla with my concerns and they have provided me with a quote for replacement. I think they should cover the repair and recall all Model S to replace known defective handles. My car has version 2.5 of the defective design. The replacement I paid for is the 3.0 design which allegedly finally fixes the defect. I’m a Tesla shareholder and I know it would be expensive but everyone should have working door handles.
Additional Notes:
I have a 2017 Tesla Model S whose warranty just expired. The Model S is known for door handle defects and my car is no exception. The door handles on the Model S extend and retract and the defective design causes wire failure. This is well documented on the teslamotorsclub.com forums. I paid Tesla to replace the front passenger handle which would present but not open the door when pulled. Since this was an inconvenience and a safety issue I paid to have it replaced even though Tesla should cover the defect repair. I just checked my remaining door handles and they do not extend to open the door when the car is unlocked. The only one that functions is the new one I paid to replace. This means that if I were unconscious in the drivers seat anyone responding to aid me wouldn’t be able to open my door from the outside. In fact unless they started breaking in only one door would work. My chances don’t sound that great! I contacted Tesla with my concerns and they have provided me with a quote for replacement. I think they should cover the repair and recall all Model S to replace known defective handles. My car has version 2.5 of the defective design. The replacement I paid for is the 3.0 design which allegedly finally fixes the defect. I’m a Tesla shareholder and I know it would be expensive but everyone should have working door handles.
Mfg Campaign: 11435992
Recall Date: Oct 8, 2021
Tesla, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
I have a 2017 Tesla Model S whose warranty just expired. The Model S is known for door handle defects and my car is no exception. The door handles on the Model S extend and retract and the defective design causes wire failure. This is well documented on the teslamotorsclub.com forums. I paid Tesla to replace the front passenger handle which would present but not open the door when pulled. Since this was an inconvenience and a safety issue I paid to have it replaced even though Tesla should cover the defect repair. I just checked my remaining door handles and they do not extend to open the door when the car is unlocked. The only one that functions is the new one I paid to replace. This means that if I were unconscious in the drivers seat anyone responding to aid me wouldn’t be able to open my door from the outside. In fact unless they started breaking in only one door would work. My chances don’t sound that great! I contacted Tesla with my concerns and they have provided me with a quote for replacement. I think they should cover the repair and recall all Model S to replace known defective handles. My car has version 2.5 of the defective design. The replacement I paid for is the 3.0 design which allegedly finally fixes the defect. I’m a Tesla shareholder and I know it would be expensive but everyone should have working door handles.
Corrective Action:
I have a 2017 Tesla Model S whose warranty just expired. The Model S is known for door handle defects and my car is no exception. The door handles on the Model S extend and retract and the defective design causes wire failure. This is well documented on the teslamotorsclub.com forums. I paid Tesla to replace the front passenger handle which would present but not open the door when pulled. Since this was an inconvenience and a safety issue I paid to have it replaced even though Tesla should cover the defect repair. I just checked my remaining door handles and they do not extend to open the door when the car is unlocked. The only one that functions is the new one I paid to replace. This means that if I were unconscious in the drivers seat anyone responding to aid me wouldn’t be able to open my door from the outside. In fact unless they started breaking in only one door would work. My chances don’t sound that great! I contacted Tesla with my concerns and they have provided me with a quote for replacement. I think they should cover the repair and recall all Model S to replace known defective handles. My car has version 2.5 of the defective design. The replacement I paid for is the 3.0 design which allegedly finally fixes the defect. I’m a Tesla shareholder and I know it would be expensive but everyone should have working door handles.
Additional Notes:
I have a 2017 Tesla Model S whose warranty just expired. The Model S is known for door handle defects and my car is no exception. The door handles on the Model S extend and retract and the defective design causes wire failure. This is well documented on the teslamotorsclub.com forums. I paid Tesla to replace the front passenger handle which would present but not open the door when pulled. Since this was an inconvenience and a safety issue I paid to have it replaced even though Tesla should cover the defect repair. I just checked my remaining door handles and they do not extend to open the door when the car is unlocked. The only one that functions is the new one I paid to replace. This means that if I were unconscious in the drivers seat anyone responding to aid me wouldn’t be able to open my door from the outside. In fact unless they started breaking in only one door would work. My chances don’t sound that great! I contacted Tesla with my concerns and they have provided me with a quote for replacement. I think they should cover the repair and recall all Model S to replace known defective handles. My car has version 2.5 of the defective design. The replacement I paid for is the 3.0 design which allegedly finally fixes the defect. I’m a Tesla shareholder and I know it would be expensive but everyone should have working door handles.
Mfg Campaign: 11435992
Recall Date: Oct 8, 2021
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Backing up into a parking space I heard a loud pop, soon after driving back home I noticed something felt loose on the LH side , come to find out my left fore link had snapped , my vehicle has low miles not even 25k and it snapped ! What if this would have happens at higher speeds! Supper scary! There needs to be a remedy to this!! RECALL!!
Corrective Action:
Backing up into a parking space I heard a loud pop, soon after driving back home I noticed something felt loose on the LH side , come to find out my left fore link had snapped , my vehicle has low miles not even 25k and it snapped ! What if this would have happens at higher speeds! Supper scary! There needs to be a remedy to this!! RECALL!!
Additional Notes:
Backing up into a parking space I heard a loud pop, soon after driving back home I noticed something felt loose on the LH side , come to find out my left fore link had snapped , my vehicle has low miles not even 25k and it snapped ! What if this would have happens at higher speeds! Supper scary! There needs to be a remedy to this!! RECALL!!
Mfg Campaign: 11435483
Recall Date: Oct 5, 2021
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
Backing up into a parking space I heard a loud pop, soon after driving back home I noticed something felt loose on the LH side , come to find out my left fore link had snapped , my vehicle has low miles not even 25k and it snapped ! What if this would have happens at higher speeds! Supper scary! There needs to be a remedy to this!! RECALL!!
Corrective Action:
Backing up into a parking space I heard a loud pop, soon after driving back home I noticed something felt loose on the LH side , come to find out my left fore link had snapped , my vehicle has low miles not even 25k and it snapped ! What if this would have happens at higher speeds! Supper scary! There needs to be a remedy to this!! RECALL!!
Additional Notes:
Backing up into a parking space I heard a loud pop, soon after driving back home I noticed something felt loose on the LH side , come to find out my left fore link had snapped , my vehicle has low miles not even 25k and it snapped ! What if this would have happens at higher speeds! Supper scary! There needs to be a remedy to this!! RECALL!!
Mfg Campaign: 11435483
Recall Date: Oct 5, 2021
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The main screen will go blank, turn off and not reboot up. The rear camera will not turn on, or turn off during backing up. Car will not boot up for several minutes.
Corrective Action:
The main screen will go blank, turn off and not reboot up. The rear camera will not turn on, or turn off during backing up. Car will not boot up for several minutes.
Additional Notes:
The main screen will go blank, turn off and not reboot up. The rear camera will not turn on, or turn off during backing up. Car will not boot up for several minutes.
Mfg Campaign: 11435596
Recall Date: Oct 5, 2021
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Front passenger fore link broke while driving. Normal daily driving. Miles 29,426. Tesla is charging me for the repair even though it’s a known defect. Have photos to prove it.
Corrective Action:
Front passenger fore link broke while driving. Normal daily driving. Miles 29,426. Tesla is charging me for the repair even though it’s a known defect. Have photos to prove it.
Additional Notes:
Front passenger fore link broke while driving. Normal daily driving. Miles 29,426. Tesla is charging me for the repair even though it’s a known defect. Have photos to prove it.
Mfg Campaign: 11434796
Recall Date: Sep 28, 2021
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
I was pulling out of my garage when I had trouble turning the wheel and there was this cracking sound from the front of the car. I looked at the left front tire and there was a liner inside the wheel well that crumpled against the tire and the steering was not responding the way it should. I pulled the car back into the garage as the car could not be safely driven. My wife and I were about to take a 3 hour road trip. Thankfully this happened when we just started on the road and not when we were driving 60 mph on the highway. I made an appointment with Tesla. The service technician came to the house a week later (the car remained in the garage) and told me I had to have the car towed to the Tesla service center; which I did today. He told me that the front control arm had snapped off. Tesla Service center currently has the car. I do have a piece that broke off from the car that I recovered inside my garage. There were no warning messages or other symptoms that I am aware off to the best of my recollection.
Corrective Action:
I was pulling out of my garage when I had trouble turning the wheel and there was this cracking sound from the front of the car. I looked at the left front tire and there was a liner inside the wheel well that crumpled against the tire and the steering was not responding the way it should. I pulled the car back into the garage as the car could not be safely driven. My wife and I were about to take a 3 hour road trip. Thankfully this happened when we just started on the road and not when we were driving 60 mph on the highway. I made an appointment with Tesla. The service technician came to the house a week later (the car remained in the garage) and told me I had to have the car towed to the Tesla service center; which I did today. He told me that the front control arm had snapped off. Tesla Service center currently has the car. I do have a piece that broke off from the car that I recovered inside my garage. There were no warning messages or other symptoms that I am aware off to the best of my recollection.
Additional Notes:
I was pulling out of my garage when I had trouble turning the wheel and there was this cracking sound from the front of the car. I looked at the left front tire and there was a liner inside the wheel well that crumpled against the tire and the steering was not responding the way it should. I pulled the car back into the garage as the car could not be safely driven. My wife and I were about to take a 3 hour road trip. Thankfully this happened when we just started on the road and not when we were driving 60 mph on the highway. I made an appointment with Tesla. The service technician came to the house a week later (the car remained in the garage) and told me I had to have the car towed to the Tesla service center; which I did today. He told me that the front control arm had snapped off. Tesla Service center currently has the car. I do have a piece that broke off from the car that I recovered inside my garage. There were no warning messages or other symptoms that I am aware off to the best of my recollection.
Mfg Campaign: 11429671
Recall Date: Aug 18, 2021
Tesla, Inc.
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2017 Tesla Model S. The contact received notification of NHTSA campaign number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact stated that the center console and display screen would go completely black. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Tesla Model S. The contact received notification of NHTSA campaign number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact stated that the center console and display screen would go completely black. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Tesla Model S. The contact received notification of NHTSA campaign number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact stated that the center console and display screen would go completely black. Parts distribution disconnect.
Mfg Campaign: 11428960
Recall Date: Aug 13, 2021
Tesla, Inc.
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2017 Tesla Model S. The contact received notification of NHTSA campaign number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact stated that the center console and display screen would go completely black. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Tesla Model S. The contact received notification of NHTSA campaign number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact stated that the center console and display screen would go completely black. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Tesla Model S. The contact received notification of NHTSA campaign number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact stated that the center console and display screen would go completely black. Parts distribution disconnect.
Mfg Campaign: 11428960
Recall Date: Aug 13, 2021
Tesla, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2017 Tesla Model S. The contact received notification of NHTSA campaign number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact stated that the center console and display screen would go completely black. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Tesla Model S. The contact received notification of NHTSA campaign number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact stated that the center console and display screen would go completely black. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Tesla Model S. The contact received notification of NHTSA campaign number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact stated that the center console and display screen would go completely black. Parts distribution disconnect.
Mfg Campaign: 11428960
Recall Date: Aug 13, 2021
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Compter screen goes black. I loose all functions . Its the same issue that is noted in the CR recall summary. However, they want to charge me 2000 to fix the firmware problems. Furthermore, the car has an extended warranty that apparently they won't honor.
Corrective Action:
Compter screen goes black. I loose all functions . Its the same issue that is noted in the CR recall summary. However, they want to charge me 2000 to fix the firmware problems. Furthermore, the car has an extended warranty that apparently they won't honor.
Additional Notes:
Compter screen goes black. I loose all functions . Its the same issue that is noted in the CR recall summary. However, they want to charge me 2000 to fix the firmware problems. Furthermore, the car has an extended warranty that apparently they won't honor.
Mfg Campaign: 11427228
Recall Date: Jul 30, 2021
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Reversing out of my driveway and front driver side suspension control arm broke. Wheel smashed into wheel well crumpling in some sections and damaging other car paneling. Car was unable to drive and partially blocked street until towed. No warning lights or errors were present before or after the incident. Vehicle has not been inspected by anyone yet. Safety was not greatly compromised aside, but had failure had occurred on busier street or higher speeds could have been catastrophic.
Corrective Action:
Reversing out of my driveway and front driver side suspension control arm broke. Wheel smashed into wheel well crumpling in some sections and damaging other car paneling. Car was unable to drive and partially blocked street until towed. No warning lights or errors were present before or after the incident. Vehicle has not been inspected by anyone yet. Safety was not greatly compromised aside, but had failure had occurred on busier street or higher speeds could have been catastrophic.
Additional Notes:
Reversing out of my driveway and front driver side suspension control arm broke. Wheel smashed into wheel well crumpling in some sections and damaging other car paneling. Car was unable to drive and partially blocked street until towed. No warning lights or errors were present before or after the incident. Vehicle has not been inspected by anyone yet. Safety was not greatly compromised aside, but had failure had occurred on busier street or higher speeds could have been catastrophic.
Mfg Campaign: 11427093
Recall Date: Jul 29, 2021
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2017 Tesla S 75D has been having issues with the eMMC/daughterboard main computer/screen/control panel blanking out, where basically the screen that has the majority of controls goes black for a few hours. On one occasion the steering wheel was affected--it locked up. To temporarily remedy the issue, I have to reboot the software/car, but I have to be parked and stopped for 30 minutes to an hour, to go through this procedure. This is a reoccurring problem that started in 2020 and it seems other issues, have stemmed from this. For example, the system has a delay of 1-2 minutes to start up--at every start up; other sporadic issues such as no sound (as in there are no sounds, music, alarms or otherwise, working, at all); the key FOB is delayed in being detected (even after replacing the battery).
Corrective Action:
My 2017 Tesla S 75D has been having issues with the eMMC/daughterboard main computer/screen/control panel blanking out, where basically the screen that has the majority of controls goes black for a few hours. On one occasion the steering wheel was affected--it locked up. To temporarily remedy the issue, I have to reboot the software/car, but I have to be parked and stopped for 30 minutes to an hour, to go through this procedure. This is a reoccurring problem that started in 2020 and it seems other issues, have stemmed from this. For example, the system has a delay of 1-2 minutes to start up--at every start up; other sporadic issues such as no sound (as in there are no sounds, music, alarms or otherwise, working, at all); the key FOB is delayed in being detected (even after replacing the battery).
Additional Notes:
My 2017 Tesla S 75D has been having issues with the eMMC/daughterboard main computer/screen/control panel blanking out, where basically the screen that has the majority of controls goes black for a few hours. On one occasion the steering wheel was affected--it locked up. To temporarily remedy the issue, I have to reboot the software/car, but I have to be parked and stopped for 30 minutes to an hour, to go through this procedure. This is a reoccurring problem that started in 2020 and it seems other issues, have stemmed from this. For example, the system has a delay of 1-2 minutes to start up--at every start up; other sporadic issues such as no sound (as in there are no sounds, music, alarms or otherwise, working, at all); the key FOB is delayed in being detected (even after replacing the battery).
Mfg Campaign: 11424762
Recall Date: Jul 14, 2021
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My 2017 Tesla S 75D has been having issues with the eMMC/daughterboard main computer/screen/control panel blanking out, where basically the screen that has the majority of controls goes black for a few hours. On one occasion the steering wheel was affected--it locked up. To temporarily remedy the issue, I have to reboot the software/car, but I have to be parked and stopped for 30 minutes to an hour, to go through this procedure. This is a reoccurring problem that started in 2020 and it seems other issues, have stemmed from this. For example, the system has a delay of 1-2 minutes to start up--at every start up; other sporadic issues such as no sound (as in there are no sounds, music, alarms or otherwise, working, at all); the key FOB is delayed in being detected (even after replacing the battery).
Corrective Action:
My 2017 Tesla S 75D has been having issues with the eMMC/daughterboard main computer/screen/control panel blanking out, where basically the screen that has the majority of controls goes black for a few hours. On one occasion the steering wheel was affected--it locked up. To temporarily remedy the issue, I have to reboot the software/car, but I have to be parked and stopped for 30 minutes to an hour, to go through this procedure. This is a reoccurring problem that started in 2020 and it seems other issues, have stemmed from this. For example, the system has a delay of 1-2 minutes to start up--at every start up; other sporadic issues such as no sound (as in there are no sounds, music, alarms or otherwise, working, at all); the key FOB is delayed in being detected (even after replacing the battery).
Additional Notes:
My 2017 Tesla S 75D has been having issues with the eMMC/daughterboard main computer/screen/control panel blanking out, where basically the screen that has the majority of controls goes black for a few hours. On one occasion the steering wheel was affected--it locked up. To temporarily remedy the issue, I have to reboot the software/car, but I have to be parked and stopped for 30 minutes to an hour, to go through this procedure. This is a reoccurring problem that started in 2020 and it seems other issues, have stemmed from this. For example, the system has a delay of 1-2 minutes to start up--at every start up; other sporadic issues such as no sound (as in there are no sounds, music, alarms or otherwise, working, at all); the key FOB is delayed in being detected (even after replacing the battery).
Mfg Campaign: 11424762
Recall Date: Jul 14, 2021
Tesla, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
My 2017 Tesla S 75D has been having issues with the eMMC/daughterboard main computer/screen/control panel blanking out, where basically the screen that has the majority of controls goes black for a few hours. On one occasion the steering wheel was affected--it locked up. To temporarily remedy the issue, I have to reboot the software/car, but I have to be parked and stopped for 30 minutes to an hour, to go through this procedure. This is a reoccurring problem that started in 2020 and it seems other issues, have stemmed from this. For example, the system has a delay of 1-2 minutes to start up--at every start up; other sporadic issues such as no sound (as in there are no sounds, music, alarms or otherwise, working, at all); the key FOB is delayed in being detected (even after replacing the battery).
Corrective Action:
My 2017 Tesla S 75D has been having issues with the eMMC/daughterboard main computer/screen/control panel blanking out, where basically the screen that has the majority of controls goes black for a few hours. On one occasion the steering wheel was affected--it locked up. To temporarily remedy the issue, I have to reboot the software/car, but I have to be parked and stopped for 30 minutes to an hour, to go through this procedure. This is a reoccurring problem that started in 2020 and it seems other issues, have stemmed from this. For example, the system has a delay of 1-2 minutes to start up--at every start up; other sporadic issues such as no sound (as in there are no sounds, music, alarms or otherwise, working, at all); the key FOB is delayed in being detected (even after replacing the battery).
Additional Notes:
My 2017 Tesla S 75D has been having issues with the eMMC/daughterboard main computer/screen/control panel blanking out, where basically the screen that has the majority of controls goes black for a few hours. On one occasion the steering wheel was affected--it locked up. To temporarily remedy the issue, I have to reboot the software/car, but I have to be parked and stopped for 30 minutes to an hour, to go through this procedure. This is a reoccurring problem that started in 2020 and it seems other issues, have stemmed from this. For example, the system has a delay of 1-2 minutes to start up--at every start up; other sporadic issues such as no sound (as in there are no sounds, music, alarms or otherwise, working, at all); the key FOB is delayed in being detected (even after replacing the battery).
Mfg Campaign: 11424762
Recall Date: Jul 14, 2021
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Front RH side lower control arm unexpectedly snapped without any outside collision or driving error. Moving at low speed. Avoided catastrophic incident being on a local road and not the highway.
Corrective Action:
Front RH side lower control arm unexpectedly snapped without any outside collision or driving error. Moving at low speed. Avoided catastrophic incident being on a local road and not the highway.
Additional Notes:
Front RH side lower control arm unexpectedly snapped without any outside collision or driving error. Moving at low speed. Avoided catastrophic incident being on a local road and not the highway.
Mfg Campaign: 11422788
Recall Date: Jun 29, 2021
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
2017 Model S 75D, Suspension Defect. Pulling out of my garage, I heard a snap when I turned the steering wheel. I drove about 1 mile and could hear clicking. Did not receive an error message from the car, but I came back home and made an appointment with Tesla Repair. I tried to drive it to the appointment, but the entire front end of the car dropped and scraped as I pulled it out of my garage. I called Tesla Roadside assistance and had it towed to the Tesla repair shop. I never received any warning or messages from the car system.
Corrective Action:
2017 Model S 75D, Suspension Defect. Pulling out of my garage, I heard a snap when I turned the steering wheel. I drove about 1 mile and could hear clicking. Did not receive an error message from the car, but I came back home and made an appointment with Tesla Repair. I tried to drive it to the appointment, but the entire front end of the car dropped and scraped as I pulled it out of my garage. I called Tesla Roadside assistance and had it towed to the Tesla repair shop. I never received any warning or messages from the car system.
Additional Notes:
2017 Model S 75D, Suspension Defect. Pulling out of my garage, I heard a snap when I turned the steering wheel. I drove about 1 mile and could hear clicking. Did not receive an error message from the car, but I came back home and made an appointment with Tesla Repair. I tried to drive it to the appointment, but the entire front end of the car dropped and scraped as I pulled it out of my garage. I called Tesla Roadside assistance and had it towed to the Tesla repair shop. I never received any warning or messages from the car system.
Mfg Campaign: 11422366
Recall Date: Jun 25, 2021
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The upper control arm was replaced by Tesla outside of warranty because, as mentioned by technician, "the upper control arm ball joint was rubbing metal on metal and will fail eventually". I initially noticed this when the wheels were squeaking loudly while turning the wheel. According to the technician, this has been a common issue on the car. I realize Tesla did a recall in China but not in US so I'm submitting this info in case the data is helpful for any potential recall in the future. Please contact me for videos.
Corrective Action:
The upper control arm was replaced by Tesla outside of warranty because, as mentioned by technician, "the upper control arm ball joint was rubbing metal on metal and will fail eventually". I initially noticed this when the wheels were squeaking loudly while turning the wheel. According to the technician, this has been a common issue on the car. I realize Tesla did a recall in China but not in US so I'm submitting this info in case the data is helpful for any potential recall in the future. Please contact me for videos.
Additional Notes:
The upper control arm was replaced by Tesla outside of warranty because, as mentioned by technician, "the upper control arm ball joint was rubbing metal on metal and will fail eventually". I initially noticed this when the wheels were squeaking loudly while turning the wheel. According to the technician, this has been a common issue on the car. I realize Tesla did a recall in China but not in US so I'm submitting this info in case the data is helpful for any potential recall in the future. Please contact me for videos.
Mfg Campaign: 11422032
Recall Date: Jun 23, 2021
Tesla, Inc.
Defect Description:
WHEELS
Potential Consequences:
The upper control arm was replaced by Tesla outside of warranty because, as mentioned by technician, "the upper control arm ball joint was rubbing metal on metal and will fail eventually". I initially noticed this when the wheels were squeaking loudly while turning the wheel. According to the technician, this has been a common issue on the car. I realize Tesla did a recall in China but not in US so I'm submitting this info in case the data is helpful for any potential recall in the future. Please contact me for videos.
Corrective Action:
The upper control arm was replaced by Tesla outside of warranty because, as mentioned by technician, "the upper control arm ball joint was rubbing metal on metal and will fail eventually". I initially noticed this when the wheels were squeaking loudly while turning the wheel. According to the technician, this has been a common issue on the car. I realize Tesla did a recall in China but not in US so I'm submitting this info in case the data is helpful for any potential recall in the future. Please contact me for videos.
Additional Notes:
The upper control arm was replaced by Tesla outside of warranty because, as mentioned by technician, "the upper control arm ball joint was rubbing metal on metal and will fail eventually". I initially noticed this when the wheels were squeaking loudly while turning the wheel. According to the technician, this has been a common issue on the car. I realize Tesla did a recall in China but not in US so I'm submitting this info in case the data is helpful for any potential recall in the future. Please contact me for videos.
Mfg Campaign: 11422032
Recall Date: Jun 23, 2021
Tesla, Inc.
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2017 Tesla Model S. The contact received notification of NHTSA campaign number 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced an unstated the failure. The failure mileage was 18,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Tesla Model S. The contact received notification of NHTSA campaign number 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced an unstated the failure. The failure mileage was 18,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Tesla Model S. The contact received notification of NHTSA campaign number 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced an unstated the failure. The failure mileage was 18,000. Parts distribution disconnect.
Mfg Campaign: 11420419
Recall Date: Jun 10, 2021
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Focus: Lemon Law, Personal Injury
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