Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2016-2017 Outback vehicles. A replacement air bag control module may have been installed that is not compatible with the passenger air bag module, possibly affecting air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUX-09
Recall Date: Dec 19, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTD-65
Recall Date: May 11, 2016
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2016 Legacy vehicles manufactured October 24, 2015, to November 16, 2015, and Outback vehicles manufactured October 24, 2015, to November 17, 2015. Due to the improper tightening of the securing nuts, the drive shaft may separate from the rear differential.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WQV-57
Recall Date: Nov 24, 2015
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2015 and 2016 model year Subaru Legacy 4-Door and Outback vehicles manufactured July 3, 2015, to July 27, 2015. Transmission oil may leak from a deformed seal cap on the propeller shaft yoke.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WQU-56
Recall Date: Aug 10, 2015
Consumer Complaints
741 ComplaintsSubaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM:IGNITION
Potential Consequences:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED TO ALLOW THE REMOVAL OF THE KEY WHILE THE GEAR SHIFTER WAS IN THE PARK POSITION. THE CONTACT WAS ABLE TO REMOVE THE KEY FROM THE IGNITION WITH THE GEAR SHIFTER IN THE DRIVE POSITION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED TO ALLOW THE REMOVAL OF THE KEY WHILE THE GEAR SHIFTER WAS IN THE PARK POSITION. THE CONTACT WAS ABLE TO REMOVE THE KEY FROM THE IGNITION WITH THE GEAR SHIFTER IN THE DRIVE POSITION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED TO ALLOW THE REMOVAL OF THE KEY WHILE THE GEAR SHIFTER WAS IN THE PARK POSITION. THE CONTACT WAS ABLE TO REMOVE THE KEY FROM THE IGNITION WITH THE GEAR SHIFTER IN THE DRIVE POSITION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.
Mfg Campaign: 11339375
Recall Date: Jul 14, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WE WERE DRIVING ON I5 NORTH THROUGH WASHINGTON ON A ROADTRIP (GOING ~65MPH), ABOUT TO ENTER A THUNDERSTORM, AND OUR MOONROOF UNEXPECTEDLY SHATTERED, MAKING AN EXPLOSION SOUND. THANKFULLY NO ONE WAS HURT AND WE WERE ABLE TO GO TO A NEARBY FORD DEALERSHIP TO HELP US PATCH THE CAR SO WE COULD MAKE OUR 2+ HOUR DRIVE HOME, BUT IT WAS ABSOLUTELY TERRIFYING. AFTER FURTHER RESEARCH, WE THINK IT'S IN RELATION TO THE PRESSURE DIFFERENCE INSIDE AND OUTSIDE OF THE CAR. THERE WAS LITTLE GLASS IN THE CAR, MAKING IT SEEM AS IF THE EXPLOSION WAS COMING FROM INSIDE. NO ROCK OR DEBRIS HITTING THE CAR WAS NOTICED. HERE'S MORE INFORMATION ABOUT THE ISSUE FROM AN ARTICLE LAST YEAR THAT REFERENCED NHTSA: HTTPS://WWW.KGW.COM/ARTICLE/NEWS/LOCAL/MY-SUNROOF-EXPLODED-GOVERNMENT-INVESTIGATING-EXPLODING-SUNROOFS/283-C529D7E5-F2C4-488E-AE34-96F781AD5466.
Corrective Action:
WE WERE DRIVING ON I5 NORTH THROUGH WASHINGTON ON A ROADTRIP (GOING ~65MPH), ABOUT TO ENTER A THUNDERSTORM, AND OUR MOONROOF UNEXPECTEDLY SHATTERED, MAKING AN EXPLOSION SOUND. THANKFULLY NO ONE WAS HURT AND WE WERE ABLE TO GO TO A NEARBY FORD DEALERSHIP TO HELP US PATCH THE CAR SO WE COULD MAKE OUR 2+ HOUR DRIVE HOME, BUT IT WAS ABSOLUTELY TERRIFYING. AFTER FURTHER RESEARCH, WE THINK IT'S IN RELATION TO THE PRESSURE DIFFERENCE INSIDE AND OUTSIDE OF THE CAR. THERE WAS LITTLE GLASS IN THE CAR, MAKING IT SEEM AS IF THE EXPLOSION WAS COMING FROM INSIDE. NO ROCK OR DEBRIS HITTING THE CAR WAS NOTICED. HERE'S MORE INFORMATION ABOUT THE ISSUE FROM AN ARTICLE LAST YEAR THAT REFERENCED NHTSA: HTTPS://WWW.KGW.COM/ARTICLE/NEWS/LOCAL/MY-SUNROOF-EXPLODED-GOVERNMENT-INVESTIGATING-EXPLODING-SUNROOFS/283-C529D7E5-F2C4-488E-AE34-96F781AD5466.
Additional Notes:
WE WERE DRIVING ON I5 NORTH THROUGH WASHINGTON ON A ROADTRIP (GOING ~65MPH), ABOUT TO ENTER A THUNDERSTORM, AND OUR MOONROOF UNEXPECTEDLY SHATTERED, MAKING AN EXPLOSION SOUND. THANKFULLY NO ONE WAS HURT AND WE WERE ABLE TO GO TO A NEARBY FORD DEALERSHIP TO HELP US PATCH THE CAR SO WE COULD MAKE OUR 2+ HOUR DRIVE HOME, BUT IT WAS ABSOLUTELY TERRIFYING. AFTER FURTHER RESEARCH, WE THINK IT'S IN RELATION TO THE PRESSURE DIFFERENCE INSIDE AND OUTSIDE OF THE CAR. THERE WAS LITTLE GLASS IN THE CAR, MAKING IT SEEM AS IF THE EXPLOSION WAS COMING FROM INSIDE. NO ROCK OR DEBRIS HITTING THE CAR WAS NOTICED. HERE'S MORE INFORMATION ABOUT THE ISSUE FROM AN ARTICLE LAST YEAR THAT REFERENCED NHTSA: HTTPS://WWW.KGW.COM/ARTICLE/NEWS/LOCAL/MY-SUNROOF-EXPLODED-GOVERNMENT-INVESTIGATING-EXPLODING-SUNROOFS/283-C529D7E5-F2C4-488E-AE34-96F781AD5466.
Mfg Campaign: 11339419
Recall Date: Jul 14, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY 2016 OUTBACK ABOUT 3 MONTHS AGO HAD A DEAD BATTERY WHILE OUT ON A FAMILY TRIP TO ARKANSAS. JUST TOOK A BATTERY BUMP FROM ANOTHER VEHICLE AND WORKED FINE. THEN THIS FRIDAY IT RAN FINE FOR FIVE HOURS AWAY FROM HOME. SATURDAY MORNING RAN SEVERAL ERRANDS WITH IN A 60 MILE RADIUS SUNDAY MORNING STARTED THE CAR, MOVED IT TO A DIFFERENT LOCATION TO MAKE LOADING LUGGAGE EASIER THEN GOT IN TO GO AND THE BATTERY WAS DEAD. WAS SUPPLIED WITH A 2AMP HOUR CHARGER AND WAS TOLD THAT IT MIGHT TAKE AN HOURS FOR IT TO BUILD UP ENOUGH JUICE TO START. SAT FOR THIRTY MINUTES, HIT THE KEY AND IT FIRED OFF JUST FINE. DROVE BACK FOR FIVE HOURS STOPPING AND STARTING WITH NO ISSUES, RAN THE CAR BY OREILLY AUTO PARTS AND THEY TEST BATTERY AND SAID IT LOOKED FINE AND THAT IT WAS CHARGING GOOD. BACKED CAR IN GARAGE AND UNLOADED IT AND MONDAY MORNING, IT WAS DEAD, WHILE HOOKING MY CHARGER UP TO IT I NOTICED THAT THE BATTERY WAS WARM. STARTED UP JUST FINE WITH CHARGER ON BUST, NO ISSUES COMING TO WORK, KEEPING MY FINGERS CROSSED WHEN I GO OUT TO LUNCH.
Corrective Action:
MY 2016 OUTBACK ABOUT 3 MONTHS AGO HAD A DEAD BATTERY WHILE OUT ON A FAMILY TRIP TO ARKANSAS. JUST TOOK A BATTERY BUMP FROM ANOTHER VEHICLE AND WORKED FINE. THEN THIS FRIDAY IT RAN FINE FOR FIVE HOURS AWAY FROM HOME. SATURDAY MORNING RAN SEVERAL ERRANDS WITH IN A 60 MILE RADIUS SUNDAY MORNING STARTED THE CAR, MOVED IT TO A DIFFERENT LOCATION TO MAKE LOADING LUGGAGE EASIER THEN GOT IN TO GO AND THE BATTERY WAS DEAD. WAS SUPPLIED WITH A 2AMP HOUR CHARGER AND WAS TOLD THAT IT MIGHT TAKE AN HOURS FOR IT TO BUILD UP ENOUGH JUICE TO START. SAT FOR THIRTY MINUTES, HIT THE KEY AND IT FIRED OFF JUST FINE. DROVE BACK FOR FIVE HOURS STOPPING AND STARTING WITH NO ISSUES, RAN THE CAR BY OREILLY AUTO PARTS AND THEY TEST BATTERY AND SAID IT LOOKED FINE AND THAT IT WAS CHARGING GOOD. BACKED CAR IN GARAGE AND UNLOADED IT AND MONDAY MORNING, IT WAS DEAD, WHILE HOOKING MY CHARGER UP TO IT I NOTICED THAT THE BATTERY WAS WARM. STARTED UP JUST FINE WITH CHARGER ON BUST, NO ISSUES COMING TO WORK, KEEPING MY FINGERS CROSSED WHEN I GO OUT TO LUNCH.
Additional Notes:
MY 2016 OUTBACK ABOUT 3 MONTHS AGO HAD A DEAD BATTERY WHILE OUT ON A FAMILY TRIP TO ARKANSAS. JUST TOOK A BATTERY BUMP FROM ANOTHER VEHICLE AND WORKED FINE. THEN THIS FRIDAY IT RAN FINE FOR FIVE HOURS AWAY FROM HOME. SATURDAY MORNING RAN SEVERAL ERRANDS WITH IN A 60 MILE RADIUS SUNDAY MORNING STARTED THE CAR, MOVED IT TO A DIFFERENT LOCATION TO MAKE LOADING LUGGAGE EASIER THEN GOT IN TO GO AND THE BATTERY WAS DEAD. WAS SUPPLIED WITH A 2AMP HOUR CHARGER AND WAS TOLD THAT IT MIGHT TAKE AN HOURS FOR IT TO BUILD UP ENOUGH JUICE TO START. SAT FOR THIRTY MINUTES, HIT THE KEY AND IT FIRED OFF JUST FINE. DROVE BACK FOR FIVE HOURS STOPPING AND STARTING WITH NO ISSUES, RAN THE CAR BY OREILLY AUTO PARTS AND THEY TEST BATTERY AND SAID IT LOOKED FINE AND THAT IT WAS CHARGING GOOD. BACKED CAR IN GARAGE AND UNLOADED IT AND MONDAY MORNING, IT WAS DEAD, WHILE HOOKING MY CHARGER UP TO IT I NOTICED THAT THE BATTERY WAS WARM. STARTED UP JUST FINE WITH CHARGER ON BUST, NO ISSUES COMING TO WORK, KEEPING MY FINGERS CROSSED WHEN I GO OUT TO LUNCH.
Mfg Campaign: 11338988
Recall Date: Jul 13, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY 2016 OUTBACK'S HORN STOPPED WORKING. OVER A YEAR AGO, IT STARTED WORKING ONLY WHEN I WAS TURNING THE WHEEL, THEN EVENTUALLY IN JULY 2019, IT STOPPED WORKING ALL TOGETHER. IT IS MOSTLY AN ANNOYANCE, BUT I CAN'T USE IT TO WARN OTHERS. I CALLED AN TOLD MY DEALER'S SERVICE DEPT, BUT THEY NEVER GOT BACK TO ME. LATER ON, I TALKED TO THEM, BUT WAS TOLD THEY WOULD NOT DO ANYTHING BECAUSE MY CAR IS OUT OF WARRANTY. THEY DO KNOW THE PART ON IT THAT "GOES". I THOUGHT THAT IF I GOT AN EXPENSIVE MILEAGE CHECK UP SERVICE THAT THEY WOULD FEEL BADLY THAT THEY KNOW THEY HAVE A "PART THAT GOES" AND FIX IT, BUT THEY DIDN'T OFFER TO DO ANYTHING. IT IS OBVIOUS THAT SINCE THEY KNOW EXACTLY WHAT PART "WENT" WITHOUT EVEN LOOKING AT THE CAR, THEY HAD A BADLY MADE PART. I HAVE A HISTORY OF DRIVING CARS UNTIL THEY ARE OVER 20 YEARS OLD AND CAN HIT 200 MILES ON A CAR AND I NEVER HAD A HARD JUST STOP WORKING AND DON'T THINK THIS SHOULD HAPPEN. I DO NOT WANT TO PAY SUBARU TO FIX THIS SINCE THEY KNOW THEIR PART GOES WRONG AND IS A SAFETY ISSUE. I AM NOT CONFIDENT THAT A NON-SUBARU MECHANIC WILL KNOW EXACTLY WHAT TO DO, THOUGH SINCE OUTSIDE MECHANICS WON'T BE FAMILIAR WITH THIS ISSUE.
Corrective Action:
MY 2016 OUTBACK'S HORN STOPPED WORKING. OVER A YEAR AGO, IT STARTED WORKING ONLY WHEN I WAS TURNING THE WHEEL, THEN EVENTUALLY IN JULY 2019, IT STOPPED WORKING ALL TOGETHER. IT IS MOSTLY AN ANNOYANCE, BUT I CAN'T USE IT TO WARN OTHERS. I CALLED AN TOLD MY DEALER'S SERVICE DEPT, BUT THEY NEVER GOT BACK TO ME. LATER ON, I TALKED TO THEM, BUT WAS TOLD THEY WOULD NOT DO ANYTHING BECAUSE MY CAR IS OUT OF WARRANTY. THEY DO KNOW THE PART ON IT THAT "GOES". I THOUGHT THAT IF I GOT AN EXPENSIVE MILEAGE CHECK UP SERVICE THAT THEY WOULD FEEL BADLY THAT THEY KNOW THEY HAVE A "PART THAT GOES" AND FIX IT, BUT THEY DIDN'T OFFER TO DO ANYTHING. IT IS OBVIOUS THAT SINCE THEY KNOW EXACTLY WHAT PART "WENT" WITHOUT EVEN LOOKING AT THE CAR, THEY HAD A BADLY MADE PART. I HAVE A HISTORY OF DRIVING CARS UNTIL THEY ARE OVER 20 YEARS OLD AND CAN HIT 200 MILES ON A CAR AND I NEVER HAD A HARD JUST STOP WORKING AND DON'T THINK THIS SHOULD HAPPEN. I DO NOT WANT TO PAY SUBARU TO FIX THIS SINCE THEY KNOW THEIR PART GOES WRONG AND IS A SAFETY ISSUE. I AM NOT CONFIDENT THAT A NON-SUBARU MECHANIC WILL KNOW EXACTLY WHAT TO DO, THOUGH SINCE OUTSIDE MECHANICS WON'T BE FAMILIAR WITH THIS ISSUE.
Additional Notes:
MY 2016 OUTBACK'S HORN STOPPED WORKING. OVER A YEAR AGO, IT STARTED WORKING ONLY WHEN I WAS TURNING THE WHEEL, THEN EVENTUALLY IN JULY 2019, IT STOPPED WORKING ALL TOGETHER. IT IS MOSTLY AN ANNOYANCE, BUT I CAN'T USE IT TO WARN OTHERS. I CALLED AN TOLD MY DEALER'S SERVICE DEPT, BUT THEY NEVER GOT BACK TO ME. LATER ON, I TALKED TO THEM, BUT WAS TOLD THEY WOULD NOT DO ANYTHING BECAUSE MY CAR IS OUT OF WARRANTY. THEY DO KNOW THE PART ON IT THAT "GOES". I THOUGHT THAT IF I GOT AN EXPENSIVE MILEAGE CHECK UP SERVICE THAT THEY WOULD FEEL BADLY THAT THEY KNOW THEY HAVE A "PART THAT GOES" AND FIX IT, BUT THEY DIDN'T OFFER TO DO ANYTHING. IT IS OBVIOUS THAT SINCE THEY KNOW EXACTLY WHAT PART "WENT" WITHOUT EVEN LOOKING AT THE CAR, THEY HAD A BADLY MADE PART. I HAVE A HISTORY OF DRIVING CARS UNTIL THEY ARE OVER 20 YEARS OLD AND CAN HIT 200 MILES ON A CAR AND I NEVER HAD A HARD JUST STOP WORKING AND DON'T THINK THIS SHOULD HAPPEN. I DO NOT WANT TO PAY SUBARU TO FIX THIS SINCE THEY KNOW THEIR PART GOES WRONG AND IS A SAFETY ISSUE. I AM NOT CONFIDENT THAT A NON-SUBARU MECHANIC WILL KNOW EXACTLY WHAT TO DO, THOUGH SINCE OUTSIDE MECHANICS WON'T BE FAMILIAR WITH THIS ISSUE.
Mfg Campaign: 11338820
Recall Date: Jul 11, 2020
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
IN 6 MONTHS, I GOT MORE THAN 10 TIMES OF LOW LEVEL ENGINE OIL LIGHT ON. FIRST TIME, IT WAS ON JAN. 2020, IT WAS 3,000 MILES FROM THE LAST OIL CHANGE. SO I CHANGED THE ENGINE OIL WITH NEW OIL. AFTER 2 MONTHS, I GOT LIGHT ON AGAIN. I REFILLED SOME OIL THEN GOT LIGHT ON AFTER ONE MONTH. I REFILLED SEVERAL TIMES BUT THE LIGHT IS ON LATER. THERE IS DROPPED OIL ON THE FLOOR AT ALL. I COULDN'T FIND WHERE THE OIL IS GONE.
Corrective Action:
IN 6 MONTHS, I GOT MORE THAN 10 TIMES OF LOW LEVEL ENGINE OIL LIGHT ON. FIRST TIME, IT WAS ON JAN. 2020, IT WAS 3,000 MILES FROM THE LAST OIL CHANGE. SO I CHANGED THE ENGINE OIL WITH NEW OIL. AFTER 2 MONTHS, I GOT LIGHT ON AGAIN. I REFILLED SOME OIL THEN GOT LIGHT ON AFTER ONE MONTH. I REFILLED SEVERAL TIMES BUT THE LIGHT IS ON LATER. THERE IS DROPPED OIL ON THE FLOOR AT ALL. I COULDN'T FIND WHERE THE OIL IS GONE.
Additional Notes:
IN 6 MONTHS, I GOT MORE THAN 10 TIMES OF LOW LEVEL ENGINE OIL LIGHT ON. FIRST TIME, IT WAS ON JAN. 2020, IT WAS 3,000 MILES FROM THE LAST OIL CHANGE. SO I CHANGED THE ENGINE OIL WITH NEW OIL. AFTER 2 MONTHS, I GOT LIGHT ON AGAIN. I REFILLED SOME OIL THEN GOT LIGHT ON AFTER ONE MONTH. I REFILLED SEVERAL TIMES BUT THE LIGHT IS ON LATER. THERE IS DROPPED OIL ON THE FLOOR AT ALL. I COULDN'T FIND WHERE THE OIL IS GONE.
Mfg Campaign: 11338099
Recall Date: Jul 8, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. AAA WAS CONTACTED AND THE VEHICLE WAS JUMP STARTED. THE CONTACT STATED THAT THE FAILURE RECURRED 4 TIMES. THE VEHICLE WAS TAKEN TO COMPETITION SUBARU OF SMITHTOWN LOCATED AT 601 MIDDLE COUNTRY RD, ST JAMES, NY 11780 WHERE THE BATTERY WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE BATTERY WAS REPLACED. THE FAILURE RECURRED AND THE CONTACT WAS INFORMED OF AN UNKNOWN VOLUNTARY MANUFACTURER RECALL TO REPLACE THE EXHAUST AND CATALYTIC CONVERTER HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE CONTACT WAS INFORMED A WEEK LATER TO RETURN THE LOANER AND RETRIEVE HIS VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 13,270.
Corrective Action:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. AAA WAS CONTACTED AND THE VEHICLE WAS JUMP STARTED. THE CONTACT STATED THAT THE FAILURE RECURRED 4 TIMES. THE VEHICLE WAS TAKEN TO COMPETITION SUBARU OF SMITHTOWN LOCATED AT 601 MIDDLE COUNTRY RD, ST JAMES, NY 11780 WHERE THE BATTERY WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE BATTERY WAS REPLACED. THE FAILURE RECURRED AND THE CONTACT WAS INFORMED OF AN UNKNOWN VOLUNTARY MANUFACTURER RECALL TO REPLACE THE EXHAUST AND CATALYTIC CONVERTER HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE CONTACT WAS INFORMED A WEEK LATER TO RETURN THE LOANER AND RETRIEVE HIS VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 13,270.
Additional Notes:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. AAA WAS CONTACTED AND THE VEHICLE WAS JUMP STARTED. THE CONTACT STATED THAT THE FAILURE RECURRED 4 TIMES. THE VEHICLE WAS TAKEN TO COMPETITION SUBARU OF SMITHTOWN LOCATED AT 601 MIDDLE COUNTRY RD, ST JAMES, NY 11780 WHERE THE BATTERY WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE BATTERY WAS REPLACED. THE FAILURE RECURRED AND THE CONTACT WAS INFORMED OF AN UNKNOWN VOLUNTARY MANUFACTURER RECALL TO REPLACE THE EXHAUST AND CATALYTIC CONVERTER HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE CONTACT WAS INFORMED A WEEK LATER TO RETURN THE LOANER AND RETRIEVE HIS VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 13,270.
Mfg Campaign: 11330044
Recall Date: Jun 22, 2020
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. AAA WAS CONTACTED AND THE VEHICLE WAS JUMP STARTED. THE CONTACT STATED THAT THE FAILURE RECURRED 4 TIMES. THE VEHICLE WAS TAKEN TO COMPETITION SUBARU OF SMITHTOWN LOCATED AT 601 MIDDLE COUNTRY RD, ST JAMES, NY 11780 WHERE THE BATTERY WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE BATTERY WAS REPLACED. THE FAILURE RECURRED AND THE CONTACT WAS INFORMED OF AN UNKNOWN VOLUNTARY MANUFACTURER RECALL TO REPLACE THE EXHAUST AND CATALYTIC CONVERTER HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE CONTACT WAS INFORMED A WEEK LATER TO RETURN THE LOANER AND RETRIEVE HIS VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 13,270.
Corrective Action:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. AAA WAS CONTACTED AND THE VEHICLE WAS JUMP STARTED. THE CONTACT STATED THAT THE FAILURE RECURRED 4 TIMES. THE VEHICLE WAS TAKEN TO COMPETITION SUBARU OF SMITHTOWN LOCATED AT 601 MIDDLE COUNTRY RD, ST JAMES, NY 11780 WHERE THE BATTERY WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE BATTERY WAS REPLACED. THE FAILURE RECURRED AND THE CONTACT WAS INFORMED OF AN UNKNOWN VOLUNTARY MANUFACTURER RECALL TO REPLACE THE EXHAUST AND CATALYTIC CONVERTER HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE CONTACT WAS INFORMED A WEEK LATER TO RETURN THE LOANER AND RETRIEVE HIS VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 13,270.
Additional Notes:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. AAA WAS CONTACTED AND THE VEHICLE WAS JUMP STARTED. THE CONTACT STATED THAT THE FAILURE RECURRED 4 TIMES. THE VEHICLE WAS TAKEN TO COMPETITION SUBARU OF SMITHTOWN LOCATED AT 601 MIDDLE COUNTRY RD, ST JAMES, NY 11780 WHERE THE BATTERY WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE BATTERY WAS REPLACED. THE FAILURE RECURRED AND THE CONTACT WAS INFORMED OF AN UNKNOWN VOLUNTARY MANUFACTURER RECALL TO REPLACE THE EXHAUST AND CATALYTIC CONVERTER HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE CONTACT WAS INFORMED A WEEK LATER TO RETURN THE LOANER AND RETRIEVE HIS VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 13,270.
Mfg Campaign: 11330044
Recall Date: Jun 22, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CAR DIES FREQUENTLY, KEEP REPLACING WITH NEW BATTERIES . MANY REPORTED LAWSUITS ONLINE FOR ELECTRICAL ISSUES IN SUBARU OUTBACK 2016. *TR
Corrective Action:
CAR DIES FREQUENTLY, KEEP REPLACING WITH NEW BATTERIES . MANY REPORTED LAWSUITS ONLINE FOR ELECTRICAL ISSUES IN SUBARU OUTBACK 2016. *TR
Additional Notes:
CAR DIES FREQUENTLY, KEEP REPLACING WITH NEW BATTERIES . MANY REPORTED LAWSUITS ONLINE FOR ELECTRICAL ISSUES IN SUBARU OUTBACK 2016. *TR
Mfg Campaign: 11330109
Recall Date: Jun 22, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BATTERY RUNS OUT FOR NO APPARENT REASON, ESPECIALLY WHEN NOT DRIVEN FAR OR FREQUENTLY. FIRST BATTERY REPLACED BY DEALERSHIP BEFORE 2 YEARS, AFTER 3 INCIDENTS. SECOND BATTERY JUST BEGAN THE SAME PROBLEMS, IT IS ONLY 2 YEARS OLD. POSSIBLE THAT PROBLEMS HAVE BEEN MINIMAL BECAUSE PRE-COVID THE CAR WAS MOSTLY DRIVEN ON HIGHWAY, ALLOWING ALTERNATOR TO RE-CHARGE THE BATTERY NEARLY DAILY. BUT IF THE CAR SITS FOR 4 DAYS IT CAN RUN OUT OF BATTERY. THIS CAUSED A MISSED SURGERY APPOINTMENT. *TR
Corrective Action:
BATTERY RUNS OUT FOR NO APPARENT REASON, ESPECIALLY WHEN NOT DRIVEN FAR OR FREQUENTLY. FIRST BATTERY REPLACED BY DEALERSHIP BEFORE 2 YEARS, AFTER 3 INCIDENTS. SECOND BATTERY JUST BEGAN THE SAME PROBLEMS, IT IS ONLY 2 YEARS OLD. POSSIBLE THAT PROBLEMS HAVE BEEN MINIMAL BECAUSE PRE-COVID THE CAR WAS MOSTLY DRIVEN ON HIGHWAY, ALLOWING ALTERNATOR TO RE-CHARGE THE BATTERY NEARLY DAILY. BUT IF THE CAR SITS FOR 4 DAYS IT CAN RUN OUT OF BATTERY. THIS CAUSED A MISSED SURGERY APPOINTMENT. *TR
Additional Notes:
BATTERY RUNS OUT FOR NO APPARENT REASON, ESPECIALLY WHEN NOT DRIVEN FAR OR FREQUENTLY. FIRST BATTERY REPLACED BY DEALERSHIP BEFORE 2 YEARS, AFTER 3 INCIDENTS. SECOND BATTERY JUST BEGAN THE SAME PROBLEMS, IT IS ONLY 2 YEARS OLD. POSSIBLE THAT PROBLEMS HAVE BEEN MINIMAL BECAUSE PRE-COVID THE CAR WAS MOSTLY DRIVEN ON HIGHWAY, ALLOWING ALTERNATOR TO RE-CHARGE THE BATTERY NEARLY DAILY. BUT IF THE CAR SITS FOR 4 DAYS IT CAN RUN OUT OF BATTERY. THIS CAUSED A MISSED SURGERY APPOINTMENT. *TR
Mfg Campaign: 11329748
Recall Date: Jun 19, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
SPONTANEOUS CRACK DEVELOPED DOWN THE PASSENGER SIDE OF THE WINDSHIELD IN MY 2016 SUBARU OUTBACK WHILE DRIVING. NO OBVIOUS REASON SUCH AS IMPACT WITH STONE OR ROCK WAS INVOLVED- LARGE CRACK JUST SUDDENLY APPEARED. HAVE READ MANY REPORTS OF OTHERS HAVING SAME ISSUE, AND SUBARU HAS HAD AT LEAST 3 CLASS ACTION LAWSUITS FILED AGAINST THEM FOR THIS EXACT ISSUE. *TR
Corrective Action:
SPONTANEOUS CRACK DEVELOPED DOWN THE PASSENGER SIDE OF THE WINDSHIELD IN MY 2016 SUBARU OUTBACK WHILE DRIVING. NO OBVIOUS REASON SUCH AS IMPACT WITH STONE OR ROCK WAS INVOLVED- LARGE CRACK JUST SUDDENLY APPEARED. HAVE READ MANY REPORTS OF OTHERS HAVING SAME ISSUE, AND SUBARU HAS HAD AT LEAST 3 CLASS ACTION LAWSUITS FILED AGAINST THEM FOR THIS EXACT ISSUE. *TR
Additional Notes:
SPONTANEOUS CRACK DEVELOPED DOWN THE PASSENGER SIDE OF THE WINDSHIELD IN MY 2016 SUBARU OUTBACK WHILE DRIVING. NO OBVIOUS REASON SUCH AS IMPACT WITH STONE OR ROCK WAS INVOLVED- LARGE CRACK JUST SUDDENLY APPEARED. HAVE READ MANY REPORTS OF OTHERS HAVING SAME ISSUE, AND SUBARU HAS HAD AT LEAST 3 CLASS ACTION LAWSUITS FILED AGAINST THEM FOR THIS EXACT ISSUE. *TR
Mfg Campaign: 11329333
Recall Date: Jun 17, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AFTER APPROX. TWO WEEKS OF INACTIVITY, BATTERY WAS COMPLETELY DEAD. REQUIRED A JUMP START. TOOK TO AUTO SHOP; BATTERY AND ALTERNATOR BOTH TESTED AS "GOOD". CAR STARTED NORMALLY DURING DAILY USE FOR SEVERAL DAYS. THEN, AFTER 7 DAYS OF INACTIVITY, BATTERY WAS COMPLETELY DEAD AGAIN. CAR STORED ON STREET PARKING. WEATHER TYPICAL FOR SPRING MONTHS IN WASHINGTON STATE (I.E. INTERMITTENT RAIN; TEMPS OF 40-60 DEGREES). ONLINE SEARCH REVEALS SEVERAL SITES WHERE NUMEROUS CUSTOMERS REPORT EXPERIENCING THE SAME FAULTY ELECTRICAL ISSUES. EXAMPLE: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T58701_DS833514 OR HTTPS://WWW.TORQUENEWS.COM/1084/SUBARU-HIT-NEW-LAWSUIT-OVER-OUTBACK-WAGON-DEAD-BATTERY-ISSUE. *TR
Corrective Action:
AFTER APPROX. TWO WEEKS OF INACTIVITY, BATTERY WAS COMPLETELY DEAD. REQUIRED A JUMP START. TOOK TO AUTO SHOP; BATTERY AND ALTERNATOR BOTH TESTED AS "GOOD". CAR STARTED NORMALLY DURING DAILY USE FOR SEVERAL DAYS. THEN, AFTER 7 DAYS OF INACTIVITY, BATTERY WAS COMPLETELY DEAD AGAIN. CAR STORED ON STREET PARKING. WEATHER TYPICAL FOR SPRING MONTHS IN WASHINGTON STATE (I.E. INTERMITTENT RAIN; TEMPS OF 40-60 DEGREES). ONLINE SEARCH REVEALS SEVERAL SITES WHERE NUMEROUS CUSTOMERS REPORT EXPERIENCING THE SAME FAULTY ELECTRICAL ISSUES. EXAMPLE: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T58701_DS833514 OR HTTPS://WWW.TORQUENEWS.COM/1084/SUBARU-HIT-NEW-LAWSUIT-OVER-OUTBACK-WAGON-DEAD-BATTERY-ISSUE. *TR
Additional Notes:
AFTER APPROX. TWO WEEKS OF INACTIVITY, BATTERY WAS COMPLETELY DEAD. REQUIRED A JUMP START. TOOK TO AUTO SHOP; BATTERY AND ALTERNATOR BOTH TESTED AS "GOOD". CAR STARTED NORMALLY DURING DAILY USE FOR SEVERAL DAYS. THEN, AFTER 7 DAYS OF INACTIVITY, BATTERY WAS COMPLETELY DEAD AGAIN. CAR STORED ON STREET PARKING. WEATHER TYPICAL FOR SPRING MONTHS IN WASHINGTON STATE (I.E. INTERMITTENT RAIN; TEMPS OF 40-60 DEGREES). ONLINE SEARCH REVEALS SEVERAL SITES WHERE NUMEROUS CUSTOMERS REPORT EXPERIENCING THE SAME FAULTY ELECTRICAL ISSUES. EXAMPLE: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T58701_DS833514 OR HTTPS://WWW.TORQUENEWS.COM/1084/SUBARU-HIT-NEW-LAWSUIT-OVER-OUTBACK-WAGON-DEAD-BATTERY-ISSUE. *TR
Mfg Campaign: 11327762
Recall Date: Jun 8, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
KEY STICKS IN IGNITION WHEN PARKED AND TURNING OFF THE VEHICLE. KEY TURNS, BUT NOT TO THE POINT WHERE IT REACHES THE POSITION OF REMOVAL. IT OFTEN TAKES SEVERAL STARTS AND TURN OFF'S TO ACHIEVE REMOVAL OF THE KEY. OFTEN REQUIRES VERY FIRM FORCES OF THE SHIFT LEVER IN THE PARK POSITION TO ACHIEVE RELEASE OF THE KEY. *TR
Corrective Action:
KEY STICKS IN IGNITION WHEN PARKED AND TURNING OFF THE VEHICLE. KEY TURNS, BUT NOT TO THE POINT WHERE IT REACHES THE POSITION OF REMOVAL. IT OFTEN TAKES SEVERAL STARTS AND TURN OFF'S TO ACHIEVE REMOVAL OF THE KEY. OFTEN REQUIRES VERY FIRM FORCES OF THE SHIFT LEVER IN THE PARK POSITION TO ACHIEVE RELEASE OF THE KEY. *TR
Additional Notes:
KEY STICKS IN IGNITION WHEN PARKED AND TURNING OFF THE VEHICLE. KEY TURNS, BUT NOT TO THE POINT WHERE IT REACHES THE POSITION OF REMOVAL. IT OFTEN TAKES SEVERAL STARTS AND TURN OFF'S TO ACHIEVE REMOVAL OF THE KEY. OFTEN REQUIRES VERY FIRM FORCES OF THE SHIFT LEVER IN THE PARK POSITION TO ACHIEVE RELEASE OF THE KEY. *TR
Mfg Campaign: 11326924
Recall Date: Jun 2, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
KEY STICKS IN IGNITION WHEN PARKED AND TURNING OFF THE VEHICLE. KEY TURNS, BUT NOT TO THE POINT WHERE IT REACHES THE POSITION OF REMOVAL. IT OFTEN TAKES SEVERAL STARTS AND TURN OFF'S TO ACHIEVE REMOVAL OF THE KEY. OFTEN REQUIRES VERY FIRM FORCES OF THE SHIFT LEVER IN THE PARK POSITION TO ACHIEVE RELEASE OF THE KEY. *TR
Corrective Action:
KEY STICKS IN IGNITION WHEN PARKED AND TURNING OFF THE VEHICLE. KEY TURNS, BUT NOT TO THE POINT WHERE IT REACHES THE POSITION OF REMOVAL. IT OFTEN TAKES SEVERAL STARTS AND TURN OFF'S TO ACHIEVE REMOVAL OF THE KEY. OFTEN REQUIRES VERY FIRM FORCES OF THE SHIFT LEVER IN THE PARK POSITION TO ACHIEVE RELEASE OF THE KEY. *TR
Additional Notes:
KEY STICKS IN IGNITION WHEN PARKED AND TURNING OFF THE VEHICLE. KEY TURNS, BUT NOT TO THE POINT WHERE IT REACHES THE POSITION OF REMOVAL. IT OFTEN TAKES SEVERAL STARTS AND TURN OFF'S TO ACHIEVE REMOVAL OF THE KEY. OFTEN REQUIRES VERY FIRM FORCES OF THE SHIFT LEVER IN THE PARK POSITION TO ACHIEVE RELEASE OF THE KEY. *TR
Mfg Campaign: 11326924
Recall Date: Jun 2, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THIS IS THE 2ND WINDOW THAT HAS HAD TO BE REPLACED IN 2 1/2 YEARS. IT APPEARED TO CRACK SPONTANEOUSLY. *TR
Corrective Action:
THIS IS THE 2ND WINDOW THAT HAS HAD TO BE REPLACED IN 2 1/2 YEARS. IT APPEARED TO CRACK SPONTANEOUSLY. *TR
Additional Notes:
THIS IS THE 2ND WINDOW THAT HAS HAD TO BE REPLACED IN 2 1/2 YEARS. IT APPEARED TO CRACK SPONTANEOUSLY. *TR
Mfg Campaign: 11326479
Recall Date: May 29, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
HAPPENS WHEN STATIONARY. WHEN YOU PULL INTO A PARKING SPOT AND PUT THE CAR IN PARK, THE KEY WILL NOT TURN ALL THE WAY OFF AND CANNOT BE REMOVED. SUBARU DEALER DIAGNOSED IT AS 'FAULTY SHIFTER ASSEMBLY'. THIS WOULD BE FROM THE MANUFACTURER AS NO WORK HAS BEEN DONE IN THOSE AREAS OF THE CAR SINCE PURCHASED BRAND NEW FROM SUBARU DEALERSHIP IN 2016. CAUSES THE KEY TO BECOME STUCK IN THE IGNITION AND UNABLE TO REMOVE WHEN PUT IN PARK. *TR
Corrective Action:
HAPPENS WHEN STATIONARY. WHEN YOU PULL INTO A PARKING SPOT AND PUT THE CAR IN PARK, THE KEY WILL NOT TURN ALL THE WAY OFF AND CANNOT BE REMOVED. SUBARU DEALER DIAGNOSED IT AS 'FAULTY SHIFTER ASSEMBLY'. THIS WOULD BE FROM THE MANUFACTURER AS NO WORK HAS BEEN DONE IN THOSE AREAS OF THE CAR SINCE PURCHASED BRAND NEW FROM SUBARU DEALERSHIP IN 2016. CAUSES THE KEY TO BECOME STUCK IN THE IGNITION AND UNABLE TO REMOVE WHEN PUT IN PARK. *TR
Additional Notes:
HAPPENS WHEN STATIONARY. WHEN YOU PULL INTO A PARKING SPOT AND PUT THE CAR IN PARK, THE KEY WILL NOT TURN ALL THE WAY OFF AND CANNOT BE REMOVED. SUBARU DEALER DIAGNOSED IT AS 'FAULTY SHIFTER ASSEMBLY'. THIS WOULD BE FROM THE MANUFACTURER AS NO WORK HAS BEEN DONE IN THOSE AREAS OF THE CAR SINCE PURCHASED BRAND NEW FROM SUBARU DEALERSHIP IN 2016. CAUSES THE KEY TO BECOME STUCK IN THE IGNITION AND UNABLE TO REMOVE WHEN PUT IN PARK. *TR
Mfg Campaign: 11326402
Recall Date: May 28, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE BATTERY OF THE VEHICLE(SUBARU OUTBACK 2016 3.6 R) FAILED SEVERAL TIMES. THE BATTERY DRAINS VERY QUICKLY. ESPECIALLY WHEN THE CAR RAN FOR SEVERAL SHORT TRIPS, THE BATTERY WAS SUDDENLY DEAD. THE BATTERY HAS BEEN DEAD 10 TIMES FROM 2016 TO 2020. *TR
Corrective Action:
THE BATTERY OF THE VEHICLE(SUBARU OUTBACK 2016 3.6 R) FAILED SEVERAL TIMES. THE BATTERY DRAINS VERY QUICKLY. ESPECIALLY WHEN THE CAR RAN FOR SEVERAL SHORT TRIPS, THE BATTERY WAS SUDDENLY DEAD. THE BATTERY HAS BEEN DEAD 10 TIMES FROM 2016 TO 2020. *TR
Additional Notes:
THE BATTERY OF THE VEHICLE(SUBARU OUTBACK 2016 3.6 R) FAILED SEVERAL TIMES. THE BATTERY DRAINS VERY QUICKLY. ESPECIALLY WHEN THE CAR RAN FOR SEVERAL SHORT TRIPS, THE BATTERY WAS SUDDENLY DEAD. THE BATTERY HAS BEEN DEAD 10 TIMES FROM 2016 TO 2020. *TR
Mfg Campaign: 11325752
Recall Date: May 24, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
KEY IS CONSTANTLY STUCK IN THE IGNITION DUE TO A FAULTY SENSOR NOT RECOGNIZING THE VEHICLE IS IN PARK. *TR
Corrective Action:
KEY IS CONSTANTLY STUCK IN THE IGNITION DUE TO A FAULTY SENSOR NOT RECOGNIZING THE VEHICLE IS IN PARK. *TR
Additional Notes:
KEY IS CONSTANTLY STUCK IN THE IGNITION DUE TO A FAULTY SENSOR NOT RECOGNIZING THE VEHICLE IS IN PARK. *TR
Mfg Campaign: 11325471
Recall Date: May 21, 2020
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING 70-75 MPH IN THE RAIN, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE CONTACT WAS UNABLE TO REMEMBER WHAT WAS DONE TO SLOW AND STOP THE VEHICLE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING 70-75 MPH IN THE RAIN, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE CONTACT WAS UNABLE TO REMEMBER WHAT WAS DONE TO SLOW AND STOP THE VEHICLE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING 70-75 MPH IN THE RAIN, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE CONTACT WAS UNABLE TO REMEMBER WHAT WAS DONE TO SLOW AND STOP THE VEHICLE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
Mfg Campaign: 11325312
Recall Date: May 20, 2020
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHILE SITTING STILL AT A RED LIGHT WITH MY FOOT ON THE BRAKE AND THE GEAR IN DRIVE, THE CAR WILL SUDDENLY LURCH FORWARD SEVERAL FEET. IT HAPPENS WITH SUCH FORCE THAT IT FEELS LIKE I WAS REAR-ENDED. THIS HAS HAPPENED OCCASIONALLY SINCE I PURCHASED THE CAR IN JANUARY 2016. ALWAYS WHEN AT A FULL STOP ON FLAT AND SLOPED SURFACES. AT FIRST I THOUGHT IT ONLY HAPPENED WHEN THE AC WAS ON, BUT IT HAS HAPPENED WITH THE AC OFF. *TR
Corrective Action:
WHILE SITTING STILL AT A RED LIGHT WITH MY FOOT ON THE BRAKE AND THE GEAR IN DRIVE, THE CAR WILL SUDDENLY LURCH FORWARD SEVERAL FEET. IT HAPPENS WITH SUCH FORCE THAT IT FEELS LIKE I WAS REAR-ENDED. THIS HAS HAPPENED OCCASIONALLY SINCE I PURCHASED THE CAR IN JANUARY 2016. ALWAYS WHEN AT A FULL STOP ON FLAT AND SLOPED SURFACES. AT FIRST I THOUGHT IT ONLY HAPPENED WHEN THE AC WAS ON, BUT IT HAS HAPPENED WITH THE AC OFF. *TR
Additional Notes:
WHILE SITTING STILL AT A RED LIGHT WITH MY FOOT ON THE BRAKE AND THE GEAR IN DRIVE, THE CAR WILL SUDDENLY LURCH FORWARD SEVERAL FEET. IT HAPPENS WITH SUCH FORCE THAT IT FEELS LIKE I WAS REAR-ENDED. THIS HAS HAPPENED OCCASIONALLY SINCE I PURCHASED THE CAR IN JANUARY 2016. ALWAYS WHEN AT A FULL STOP ON FLAT AND SLOPED SURFACES. AT FIRST I THOUGHT IT ONLY HAPPENED WHEN THE AC WAS ON, BUT IT HAS HAPPENED WITH THE AC OFF. *TR
Mfg Campaign: 11324748
Recall Date: May 16, 2020
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHILE SITTING STILL AT A RED LIGHT WITH MY FOOT ON THE BRAKE AND THE GEAR IN DRIVE, THE CAR WILL SUDDENLY LURCH FORWARD SEVERAL FEET. IT HAPPENS WITH SUCH FORCE THAT IT FEELS LIKE I WAS REAR-ENDED. THIS HAS HAPPENED OCCASIONALLY SINCE I PURCHASED THE CAR IN JANUARY 2016. ALWAYS WHEN AT A FULL STOP ON FLAT AND SLOPED SURFACES. AT FIRST I THOUGHT IT ONLY HAPPENED WHEN THE AC WAS ON, BUT IT HAS HAPPENED WITH THE AC OFF. *TR
Corrective Action:
WHILE SITTING STILL AT A RED LIGHT WITH MY FOOT ON THE BRAKE AND THE GEAR IN DRIVE, THE CAR WILL SUDDENLY LURCH FORWARD SEVERAL FEET. IT HAPPENS WITH SUCH FORCE THAT IT FEELS LIKE I WAS REAR-ENDED. THIS HAS HAPPENED OCCASIONALLY SINCE I PURCHASED THE CAR IN JANUARY 2016. ALWAYS WHEN AT A FULL STOP ON FLAT AND SLOPED SURFACES. AT FIRST I THOUGHT IT ONLY HAPPENED WHEN THE AC WAS ON, BUT IT HAS HAPPENED WITH THE AC OFF. *TR
Additional Notes:
WHILE SITTING STILL AT A RED LIGHT WITH MY FOOT ON THE BRAKE AND THE GEAR IN DRIVE, THE CAR WILL SUDDENLY LURCH FORWARD SEVERAL FEET. IT HAPPENS WITH SUCH FORCE THAT IT FEELS LIKE I WAS REAR-ENDED. THIS HAS HAPPENED OCCASIONALLY SINCE I PURCHASED THE CAR IN JANUARY 2016. ALWAYS WHEN AT A FULL STOP ON FLAT AND SLOPED SURFACES. AT FIRST I THOUGHT IT ONLY HAPPENED WHEN THE AC WAS ON, BUT IT HAS HAPPENED WITH THE AC OFF. *TR
Mfg Campaign: 11324748
Recall Date: May 16, 2020
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