Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2016-2017 Outback vehicles. A replacement air bag control module may have been installed that is not compatible with the passenger air bag module, possibly affecting air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUX-09
Recall Date: Dec 19, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTD-65
Recall Date: May 11, 2016
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2016 Legacy vehicles manufactured October 24, 2015, to November 16, 2015, and Outback vehicles manufactured October 24, 2015, to November 17, 2015. Due to the improper tightening of the securing nuts, the drive shaft may separate from the rear differential.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WQV-57
Recall Date: Nov 24, 2015
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2015 and 2016 model year Subaru Legacy 4-Door and Outback vehicles manufactured July 3, 2015, to July 27, 2015. Transmission oil may leak from a deformed seal cap on the propeller shaft yoke.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WQU-56
Recall Date: Aug 10, 2015
Consumer Complaints
741 ComplaintsSubaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I HAD PURCHASED MY CAR IN FEB 2016. WE HAD TO HAVE WINDSHIELD REPLACED 90 DAYS LATER. AND THEY TOLD ME " THE GLASS IS THINNER DUE TO EYE SIGHT. I'VE HAD WIND SHIELD REPLACED 2 OTHER TIMES SINCE THEN. WE WERE DRIVING DOWN THE HIGHWAY,AND IT WAS STRUCK BY ROCKS. I WENT TO SUBARU AND THEY STATED THERE WAS NOTHING WRONG WITH THEIR GLASS. AND EACH TIME IT WAS REPLACED. 1 AT THEIR COST AND 2 AT MIND. ALL OF THE PAPERS WORK I CAN GET FROM INS. COMPANY
Corrective Action:
I HAD PURCHASED MY CAR IN FEB 2016. WE HAD TO HAVE WINDSHIELD REPLACED 90 DAYS LATER. AND THEY TOLD ME " THE GLASS IS THINNER DUE TO EYE SIGHT. I'VE HAD WIND SHIELD REPLACED 2 OTHER TIMES SINCE THEN. WE WERE DRIVING DOWN THE HIGHWAY,AND IT WAS STRUCK BY ROCKS. I WENT TO SUBARU AND THEY STATED THERE WAS NOTHING WRONG WITH THEIR GLASS. AND EACH TIME IT WAS REPLACED. 1 AT THEIR COST AND 2 AT MIND. ALL OF THE PAPERS WORK I CAN GET FROM INS. COMPANY
Additional Notes:
I HAD PURCHASED MY CAR IN FEB 2016. WE HAD TO HAVE WINDSHIELD REPLACED 90 DAYS LATER. AND THEY TOLD ME " THE GLASS IS THINNER DUE TO EYE SIGHT. I'VE HAD WIND SHIELD REPLACED 2 OTHER TIMES SINCE THEN. WE WERE DRIVING DOWN THE HIGHWAY,AND IT WAS STRUCK BY ROCKS. I WENT TO SUBARU AND THEY STATED THERE WAS NOTHING WRONG WITH THEIR GLASS. AND EACH TIME IT WAS REPLACED. 1 AT THEIR COST AND 2 AT MIND. ALL OF THE PAPERS WORK I CAN GET FROM INS. COMPANY
Mfg Campaign: 11310840
Recall Date: Feb 23, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED IN L SHAPE . ON DAY AFTER SNOW FALL. WHEN CLEARED THERE WAS THE CRACK
Corrective Action:
WINDSHIELD CRACKED IN L SHAPE . ON DAY AFTER SNOW FALL. WHEN CLEARED THERE WAS THE CRACK
Additional Notes:
WINDSHIELD CRACKED IN L SHAPE . ON DAY AFTER SNOW FALL. WHEN CLEARED THERE WAS THE CRACK
Mfg Campaign: 11310868
Recall Date: Feb 23, 2020
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
HOOD UNLATCHES UNEXPECTEDLY. THIS HAS PROBABLY OCCURED A HALF DOZED TIMES OR SO IN THE LAST YEAR. JUST YESTERDAY DRIVING ON THE INTERSTATE IT UNLATCHED. FORTUNATELY THE SAFETY LATCH DIDN'T RELEASE, BUT THAT COULD CERTAINLY HAPPEN ESPECIALLY WITH THE WIND PRESSURE FROM DRIVING AT INTERSTATE SPEEDS.
Corrective Action:
HOOD UNLATCHES UNEXPECTEDLY. THIS HAS PROBABLY OCCURED A HALF DOZED TIMES OR SO IN THE LAST YEAR. JUST YESTERDAY DRIVING ON THE INTERSTATE IT UNLATCHED. FORTUNATELY THE SAFETY LATCH DIDN'T RELEASE, BUT THAT COULD CERTAINLY HAPPEN ESPECIALLY WITH THE WIND PRESSURE FROM DRIVING AT INTERSTATE SPEEDS.
Additional Notes:
HOOD UNLATCHES UNEXPECTEDLY. THIS HAS PROBABLY OCCURED A HALF DOZED TIMES OR SO IN THE LAST YEAR. JUST YESTERDAY DRIVING ON THE INTERSTATE IT UNLATCHED. FORTUNATELY THE SAFETY LATCH DIDN'T RELEASE, BUT THAT COULD CERTAINLY HAPPEN ESPECIALLY WITH THE WIND PRESSURE FROM DRIVING AT INTERSTATE SPEEDS.
Mfg Campaign: 11310059
Recall Date: Feb 19, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DIFFICULTY TURNING THE CARS IGNITION INTO THE OFF POSITION TO REMOVE KEY. KEY STOCKS IN IGNITION AND CAR STAYS TURNED ON IN ACCESSORY MODE. OFTEN TAKES UP TO 6 TIMES RESTARTING AND STOPPING TO GET KEY TO RELEASE. DEALER CLAIMS IT IS THE COMPUTER RELAY THAT ISN'T RECOGNIZING THAT THE CAR HAS BEEN PUT INTO PARK. THIS IS WHEN THE CAR IS STOPPED.... THIS HAS BEEN GOING ON SINCE APPROXIMATELY MAY OF 2019 TO CURRENT. AT FIRST IT WAS ONLY OCCASIONALLY BUT REACHED THE POINT WHERE IT HAPPENED 9 TIMES OUT OF 10.
Corrective Action:
DIFFICULTY TURNING THE CARS IGNITION INTO THE OFF POSITION TO REMOVE KEY. KEY STOCKS IN IGNITION AND CAR STAYS TURNED ON IN ACCESSORY MODE. OFTEN TAKES UP TO 6 TIMES RESTARTING AND STOPPING TO GET KEY TO RELEASE. DEALER CLAIMS IT IS THE COMPUTER RELAY THAT ISN'T RECOGNIZING THAT THE CAR HAS BEEN PUT INTO PARK. THIS IS WHEN THE CAR IS STOPPED.... THIS HAS BEEN GOING ON SINCE APPROXIMATELY MAY OF 2019 TO CURRENT. AT FIRST IT WAS ONLY OCCASIONALLY BUT REACHED THE POINT WHERE IT HAPPENED 9 TIMES OUT OF 10.
Additional Notes:
DIFFICULTY TURNING THE CARS IGNITION INTO THE OFF POSITION TO REMOVE KEY. KEY STOCKS IN IGNITION AND CAR STAYS TURNED ON IN ACCESSORY MODE. OFTEN TAKES UP TO 6 TIMES RESTARTING AND STOPPING TO GET KEY TO RELEASE. DEALER CLAIMS IT IS THE COMPUTER RELAY THAT ISN'T RECOGNIZING THAT THE CAR HAS BEEN PUT INTO PARK. THIS IS WHEN THE CAR IS STOPPED.... THIS HAS BEEN GOING ON SINCE APPROXIMATELY MAY OF 2019 TO CURRENT. AT FIRST IT WAS ONLY OCCASIONALLY BUT REACHED THE POINT WHERE IT HAPPENED 9 TIMES OUT OF 10.
Mfg Campaign: 11308513
Recall Date: Feb 11, 2020
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
DIFFICULTY TURNING THE CARS IGNITION INTO THE OFF POSITION TO REMOVE KEY. KEY STOCKS IN IGNITION AND CAR STAYS TURNED ON IN ACCESSORY MODE. OFTEN TAKES UP TO 6 TIMES RESTARTING AND STOPPING TO GET KEY TO RELEASE. DEALER CLAIMS IT IS THE COMPUTER RELAY THAT ISN'T RECOGNIZING THAT THE CAR HAS BEEN PUT INTO PARK. THIS IS WHEN THE CAR IS STOPPED.... THIS HAS BEEN GOING ON SINCE APPROXIMATELY MAY OF 2019 TO CURRENT. AT FIRST IT WAS ONLY OCCASIONALLY BUT REACHED THE POINT WHERE IT HAPPENED 9 TIMES OUT OF 10.
Corrective Action:
DIFFICULTY TURNING THE CARS IGNITION INTO THE OFF POSITION TO REMOVE KEY. KEY STOCKS IN IGNITION AND CAR STAYS TURNED ON IN ACCESSORY MODE. OFTEN TAKES UP TO 6 TIMES RESTARTING AND STOPPING TO GET KEY TO RELEASE. DEALER CLAIMS IT IS THE COMPUTER RELAY THAT ISN'T RECOGNIZING THAT THE CAR HAS BEEN PUT INTO PARK. THIS IS WHEN THE CAR IS STOPPED.... THIS HAS BEEN GOING ON SINCE APPROXIMATELY MAY OF 2019 TO CURRENT. AT FIRST IT WAS ONLY OCCASIONALLY BUT REACHED THE POINT WHERE IT HAPPENED 9 TIMES OUT OF 10.
Additional Notes:
DIFFICULTY TURNING THE CARS IGNITION INTO THE OFF POSITION TO REMOVE KEY. KEY STOCKS IN IGNITION AND CAR STAYS TURNED ON IN ACCESSORY MODE. OFTEN TAKES UP TO 6 TIMES RESTARTING AND STOPPING TO GET KEY TO RELEASE. DEALER CLAIMS IT IS THE COMPUTER RELAY THAT ISN'T RECOGNIZING THAT THE CAR HAS BEEN PUT INTO PARK. THIS IS WHEN THE CAR IS STOPPED.... THIS HAS BEEN GOING ON SINCE APPROXIMATELY MAY OF 2019 TO CURRENT. AT FIRST IT WAS ONLY OCCASIONALLY BUT REACHED THE POINT WHERE IT HAPPENED 9 TIMES OUT OF 10.
Mfg Campaign: 11308513
Recall Date: Feb 11, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I HAVE A 2016 SUBARU OUTBACK, WHICH I'VE OWNED SINCE NEW (09/15/2015). I'VE HAD TO REPLACE 8 WINDSHIELD SO FAR, SOMETIMES WITHIN 3 MONTHS, OR EVEN 2 DAYS APART. I DRIVE AROUND SAN FRANCISCO BAY AREA (NOT STATISTICALLY HIGHER RISK FOR WINDSHIELD DAMAGE) THIS CONSTANT ISSUE WITH THE WINDSHIELD AFFECTS THE SAFETY OF THE CAR IN CASE OF FOREIGN OBJECT IMPACT OR SPONTANEOUS CRACKING, BECAUSE OF REDUCED VISIBILITY AND COMPROMISED STRUCTURAL/IMPACT PROTECTION
Corrective Action:
I HAVE A 2016 SUBARU OUTBACK, WHICH I'VE OWNED SINCE NEW (09/15/2015). I'VE HAD TO REPLACE 8 WINDSHIELD SO FAR, SOMETIMES WITHIN 3 MONTHS, OR EVEN 2 DAYS APART. I DRIVE AROUND SAN FRANCISCO BAY AREA (NOT STATISTICALLY HIGHER RISK FOR WINDSHIELD DAMAGE) THIS CONSTANT ISSUE WITH THE WINDSHIELD AFFECTS THE SAFETY OF THE CAR IN CASE OF FOREIGN OBJECT IMPACT OR SPONTANEOUS CRACKING, BECAUSE OF REDUCED VISIBILITY AND COMPROMISED STRUCTURAL/IMPACT PROTECTION
Additional Notes:
I HAVE A 2016 SUBARU OUTBACK, WHICH I'VE OWNED SINCE NEW (09/15/2015). I'VE HAD TO REPLACE 8 WINDSHIELD SO FAR, SOMETIMES WITHIN 3 MONTHS, OR EVEN 2 DAYS APART. I DRIVE AROUND SAN FRANCISCO BAY AREA (NOT STATISTICALLY HIGHER RISK FOR WINDSHIELD DAMAGE) THIS CONSTANT ISSUE WITH THE WINDSHIELD AFFECTS THE SAFETY OF THE CAR IN CASE OF FOREIGN OBJECT IMPACT OR SPONTANEOUS CRACKING, BECAUSE OF REDUCED VISIBILITY AND COMPROMISED STRUCTURAL/IMPACT PROTECTION
Mfg Campaign: 11307398
Recall Date: Feb 6, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ONCE PARKING THE VEHICLE AND PLACING IT IN PARK, THE KEY STAYS LOCKED IN THE IGNITION. THIS ISN'T RELATED TO THE STEERING WHEEL BEING LOCKED IN PLACE, THE KEY IS STUCK. SHIFTING IN/OUT OF PARK NEEDS TO HAPPEN MULTIPLE TIMES. LOOKING INTO THIS ONLINE, THERE ARE MULTIPLE REPORTS OF THIS HAPPENING. THIS IS A SAFETY ISSUE BECAUSE WE ARE UNABLE TO GET OUT OF THE CAR WITH OUR KIDS BECAUSE THE KEY IS STUCK IN THE IGNITION.
Corrective Action:
ONCE PARKING THE VEHICLE AND PLACING IT IN PARK, THE KEY STAYS LOCKED IN THE IGNITION. THIS ISN'T RELATED TO THE STEERING WHEEL BEING LOCKED IN PLACE, THE KEY IS STUCK. SHIFTING IN/OUT OF PARK NEEDS TO HAPPEN MULTIPLE TIMES. LOOKING INTO THIS ONLINE, THERE ARE MULTIPLE REPORTS OF THIS HAPPENING. THIS IS A SAFETY ISSUE BECAUSE WE ARE UNABLE TO GET OUT OF THE CAR WITH OUR KIDS BECAUSE THE KEY IS STUCK IN THE IGNITION.
Additional Notes:
ONCE PARKING THE VEHICLE AND PLACING IT IN PARK, THE KEY STAYS LOCKED IN THE IGNITION. THIS ISN'T RELATED TO THE STEERING WHEEL BEING LOCKED IN PLACE, THE KEY IS STUCK. SHIFTING IN/OUT OF PARK NEEDS TO HAPPEN MULTIPLE TIMES. LOOKING INTO THIS ONLINE, THERE ARE MULTIPLE REPORTS OF THIS HAPPENING. THIS IS A SAFETY ISSUE BECAUSE WE ARE UNABLE TO GET OUT OF THE CAR WITH OUR KIDS BECAUSE THE KEY IS STUCK IN THE IGNITION.
Mfg Campaign: 11299428
Recall Date: Jan 14, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT STATED THAT A FRACTURE WAS EVIDENT ON THE WINDSHIELD BY THE REAR VIEW MIRROR IN THE MIDDLE. THE CONTACT STATED THAT THE FRACTURE WAS HORIZONTAL OF WHERE THE REARVIEW MIRROR WAS ATTACHED. MICHAEL'S SUBARU OF BELLEVUE (15150 SE EASTGATE WAY, BELLEVUE, WA 98007 (425) 641-2002) OFFERED FOR THE CONTACT TO HAVE THE VEHICLE TAKEN TO DEALER FOR A DIAGNOSIS AND INSPECTION. THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE CONTACT STATED THAT THE INSURANCE COMPANY WOULD BE MADE AWARE OF THE ISSUE IF THE MANUFACTURER FAILED TO ASSIST IN HAVING THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT STATED THAT A FRACTURE WAS EVIDENT ON THE WINDSHIELD BY THE REAR VIEW MIRROR IN THE MIDDLE. THE CONTACT STATED THAT THE FRACTURE WAS HORIZONTAL OF WHERE THE REARVIEW MIRROR WAS ATTACHED. MICHAEL'S SUBARU OF BELLEVUE (15150 SE EASTGATE WAY, BELLEVUE, WA 98007 (425) 641-2002) OFFERED FOR THE CONTACT TO HAVE THE VEHICLE TAKEN TO DEALER FOR A DIAGNOSIS AND INSPECTION. THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE CONTACT STATED THAT THE INSURANCE COMPANY WOULD BE MADE AWARE OF THE ISSUE IF THE MANUFACTURER FAILED TO ASSIST IN HAVING THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT STATED THAT A FRACTURE WAS EVIDENT ON THE WINDSHIELD BY THE REAR VIEW MIRROR IN THE MIDDLE. THE CONTACT STATED THAT THE FRACTURE WAS HORIZONTAL OF WHERE THE REARVIEW MIRROR WAS ATTACHED. MICHAEL'S SUBARU OF BELLEVUE (15150 SE EASTGATE WAY, BELLEVUE, WA 98007 (425) 641-2002) OFFERED FOR THE CONTACT TO HAVE THE VEHICLE TAKEN TO DEALER FOR A DIAGNOSIS AND INSPECTION. THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE CONTACT STATED THAT THE INSURANCE COMPANY WOULD BE MADE AWARE OF THE ISSUE IF THE MANUFACTURER FAILED TO ASSIST IN HAVING THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11297697
Recall Date: Jan 7, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
CRACK IN WINDSHIELD DIRECTLY BEHIND THE REARVIEW MIRROR HORIZONTALLY AND VERTICALLY WITH NO VISIBLE SIGNS OF IMPACT, FOUND ONE GETTING INTO THE CAR WHICH WAS IN OUR GARAGE
Corrective Action:
CRACK IN WINDSHIELD DIRECTLY BEHIND THE REARVIEW MIRROR HORIZONTALLY AND VERTICALLY WITH NO VISIBLE SIGNS OF IMPACT, FOUND ONE GETTING INTO THE CAR WHICH WAS IN OUR GARAGE
Additional Notes:
CRACK IN WINDSHIELD DIRECTLY BEHIND THE REARVIEW MIRROR HORIZONTALLY AND VERTICALLY WITH NO VISIBLE SIGNS OF IMPACT, FOUND ONE GETTING INTO THE CAR WHICH WAS IN OUR GARAGE
Mfg Campaign: 11297777
Recall Date: Jan 7, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY OUTBACK HAS AROUND 42,000 MILES ON IT. I AM HAVING TROUBLE GETTING THE KEY TO COME OUT OF THE IGNITION AFTER PUTTING IT IN PARK. SO FAR ABOUT HALF THE TIME I TURN THE CAR OFF I NEED TO SHIFT IT INTO REVERSE AND THEN JAM IT BACK INTO PARK IN ORDER FOR IT TO UNLOCK THE KEY FROM THE IGNITION.
Corrective Action:
MY OUTBACK HAS AROUND 42,000 MILES ON IT. I AM HAVING TROUBLE GETTING THE KEY TO COME OUT OF THE IGNITION AFTER PUTTING IT IN PARK. SO FAR ABOUT HALF THE TIME I TURN THE CAR OFF I NEED TO SHIFT IT INTO REVERSE AND THEN JAM IT BACK INTO PARK IN ORDER FOR IT TO UNLOCK THE KEY FROM THE IGNITION.
Additional Notes:
MY OUTBACK HAS AROUND 42,000 MILES ON IT. I AM HAVING TROUBLE GETTING THE KEY TO COME OUT OF THE IGNITION AFTER PUTTING IT IN PARK. SO FAR ABOUT HALF THE TIME I TURN THE CAR OFF I NEED TO SHIFT IT INTO REVERSE AND THEN JAM IT BACK INTO PARK IN ORDER FOR IT TO UNLOCK THE KEY FROM THE IGNITION.
Mfg Campaign: 11296707
Recall Date: Jan 2, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CAN NOT REMOVE KEY WHEN IN PARK!! LEAVES ME STRANDED..HAVE TO KEEP TRYING VARIOUS METHODS TO TURN CAR OFF AND REMOVE KEY!! THIS SHOULD BE A RECALL.. HAVE SEEN MANY COMPLAINTS AS WELL ON LINE.
Corrective Action:
CAN NOT REMOVE KEY WHEN IN PARK!! LEAVES ME STRANDED..HAVE TO KEEP TRYING VARIOUS METHODS TO TURN CAR OFF AND REMOVE KEY!! THIS SHOULD BE A RECALL.. HAVE SEEN MANY COMPLAINTS AS WELL ON LINE.
Additional Notes:
CAN NOT REMOVE KEY WHEN IN PARK!! LEAVES ME STRANDED..HAVE TO KEEP TRYING VARIOUS METHODS TO TURN CAR OFF AND REMOVE KEY!! THIS SHOULD BE A RECALL.. HAVE SEEN MANY COMPLAINTS AS WELL ON LINE.
Mfg Campaign: 11291650
Recall Date: Dec 27, 2019
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THE CVT TRANSMISSION FAILED AT 79K MILES AT HIGHWAY SPEEDS CAUSING THE CAR TO VIOLENTLY STALL. WE BARELY AVOIDED HITTING THE CARS AROUND US TRYING TO PULL OVER. LUCKILY THERE WAS NO CAR TO REAR END US. WE WERE VERY LUCKY THE TRAFFIC WAS LIGHT. THESE TRANSMISSIONS ARE DEFECTIVE AND WHEN THEY FAIL, THEY FAIL IN A SPECTACULAR MANNER CAUSING THE VEHICLE TO VIOLENTLY JERK AND STALL, A TRAUMATIC EVENT EQUIVALENT TO JUMPING ON THE BREAKS AT HIGHWAY SPEEDS. IT IS EXTREMELY DANGEROUS AND WILL CAUSE PEOPLE TO DIE IN CRASHES. SUBARU NEEDS TO RECALL EVERY SINGLE CVT AND STOP PUTTING THEM IN NEW CARS. EXTENDING THE WARRANTY IS INSUFFICIENT.
Corrective Action:
THE CVT TRANSMISSION FAILED AT 79K MILES AT HIGHWAY SPEEDS CAUSING THE CAR TO VIOLENTLY STALL. WE BARELY AVOIDED HITTING THE CARS AROUND US TRYING TO PULL OVER. LUCKILY THERE WAS NO CAR TO REAR END US. WE WERE VERY LUCKY THE TRAFFIC WAS LIGHT. THESE TRANSMISSIONS ARE DEFECTIVE AND WHEN THEY FAIL, THEY FAIL IN A SPECTACULAR MANNER CAUSING THE VEHICLE TO VIOLENTLY JERK AND STALL, A TRAUMATIC EVENT EQUIVALENT TO JUMPING ON THE BREAKS AT HIGHWAY SPEEDS. IT IS EXTREMELY DANGEROUS AND WILL CAUSE PEOPLE TO DIE IN CRASHES. SUBARU NEEDS TO RECALL EVERY SINGLE CVT AND STOP PUTTING THEM IN NEW CARS. EXTENDING THE WARRANTY IS INSUFFICIENT.
Additional Notes:
THE CVT TRANSMISSION FAILED AT 79K MILES AT HIGHWAY SPEEDS CAUSING THE CAR TO VIOLENTLY STALL. WE BARELY AVOIDED HITTING THE CARS AROUND US TRYING TO PULL OVER. LUCKILY THERE WAS NO CAR TO REAR END US. WE WERE VERY LUCKY THE TRAFFIC WAS LIGHT. THESE TRANSMISSIONS ARE DEFECTIVE AND WHEN THEY FAIL, THEY FAIL IN A SPECTACULAR MANNER CAUSING THE VEHICLE TO VIOLENTLY JERK AND STALL, A TRAUMATIC EVENT EQUIVALENT TO JUMPING ON THE BREAKS AT HIGHWAY SPEEDS. IT IS EXTREMELY DANGEROUS AND WILL CAUSE PEOPLE TO DIE IN CRASHES. SUBARU NEEDS TO RECALL EVERY SINGLE CVT AND STOP PUTTING THEM IN NEW CARS. EXTENDING THE WARRANTY IS INSUFFICIENT.
Mfg Campaign: 11291078
Recall Date: Dec 24, 2019
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CRACKED WINDSHIELD. STARTING @ BOTTOM CENTER UP 8" THEN 6" TO RIGHT.
Corrective Action:
CRACKED WINDSHIELD. STARTING @ BOTTOM CENTER UP 8" THEN 6" TO RIGHT.
Additional Notes:
CRACKED WINDSHIELD. STARTING @ BOTTOM CENTER UP 8" THEN 6" TO RIGHT.
Mfg Campaign: 11290983
Recall Date: Dec 23, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
NUMEROUS WINDSHIELD CRACKS, SEEMS TO OCCUR SPONTANEOUSLY.
Corrective Action:
NUMEROUS WINDSHIELD CRACKS, SEEMS TO OCCUR SPONTANEOUSLY.
Additional Notes:
NUMEROUS WINDSHIELD CRACKS, SEEMS TO OCCUR SPONTANEOUSLY.
Mfg Campaign: 11290996
Recall Date: Dec 23, 2019
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
IGNITION KEY GETS STUCK EVERYTIME AND I HAVE TO JAM IT INTO PARK TO GE IT OUT
Corrective Action:
IGNITION KEY GETS STUCK EVERYTIME AND I HAVE TO JAM IT INTO PARK TO GE IT OUT
Additional Notes:
IGNITION KEY GETS STUCK EVERYTIME AND I HAVE TO JAM IT INTO PARK TO GE IT OUT
Mfg Campaign: 11289230
Recall Date: Dec 16, 2019
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
IGNITION KEY GETS STUCK EVERYTIME AND I HAVE TO JAM IT INTO PARK TO GE IT OUT
Corrective Action:
IGNITION KEY GETS STUCK EVERYTIME AND I HAVE TO JAM IT INTO PARK TO GE IT OUT
Additional Notes:
IGNITION KEY GETS STUCK EVERYTIME AND I HAVE TO JAM IT INTO PARK TO GE IT OUT
Mfg Campaign: 11289230
Recall Date: Dec 16, 2019
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN PUTTING AUTO INTO PARK, KEY WILL NOT TURN FAR ENOUGH TO ALLOW KEY TO COME OUT. HAVE TO RESTART CAR , SHIFT INTO OTHER GEARS AND RETURN TO PARK UNTIL THE KEY WILL COME OUT. I HAVE ANOTHER EXACT YEAR AND MODEL VEHICLE WHICH HAD THE SAME ISSUE AND IT WAS REPAIRED ABOUT 1 1/2 YEARS AGO. VEHICLE STATIONARY.
Corrective Action:
WHEN PUTTING AUTO INTO PARK, KEY WILL NOT TURN FAR ENOUGH TO ALLOW KEY TO COME OUT. HAVE TO RESTART CAR , SHIFT INTO OTHER GEARS AND RETURN TO PARK UNTIL THE KEY WILL COME OUT. I HAVE ANOTHER EXACT YEAR AND MODEL VEHICLE WHICH HAD THE SAME ISSUE AND IT WAS REPAIRED ABOUT 1 1/2 YEARS AGO. VEHICLE STATIONARY.
Additional Notes:
WHEN PUTTING AUTO INTO PARK, KEY WILL NOT TURN FAR ENOUGH TO ALLOW KEY TO COME OUT. HAVE TO RESTART CAR , SHIFT INTO OTHER GEARS AND RETURN TO PARK UNTIL THE KEY WILL COME OUT. I HAVE ANOTHER EXACT YEAR AND MODEL VEHICLE WHICH HAD THE SAME ISSUE AND IT WAS REPAIRED ABOUT 1 1/2 YEARS AGO. VEHICLE STATIONARY.
Mfg Campaign: 11287603
Recall Date: Dec 7, 2019
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY 2016 OUTBACK WILL HAVE A "GHOST SLIDE" WHEN ON ICE. IT SEEMS TO BE WORSE WHEN THE ROADS ARE ONLY PARTIALLY ICY. THE BACK END FEELS LIKE IT WILL SLIP OUT AND THE CAR WILL FEEL LIKE IT IS LOSING CONTROL. THIS IS MY 3RD SUBARU AND THE ONLY ONE WE HAVE HAD ISSUES WITH. I HAVE HAD IT INTO A SHOP (NOT A SUBARU DEALER) AND THEY CANNOT FIND ANYTHING WRONG WITH IT. I CALLED SUBARU AND THEY TOLD ME I HAVE ICE BUILD UP! THAT IS NOT IT! I CALLED THEM AGAIN THIS WEEK AND THEY SAID THEY DON'T HAVE A RECALL NOTICE FOR MY ISSUE. THIS CAR IS GREAT FOR SAFETY AND DRIVING 95% OF THE TIME SO IT IS DANGEROUS TO HIT A PATCH OF ICE AND HAVE IT SLIDE. IT IS REALLY BAD WHEN THEY ROADS HAVE STARTED TO MELT AND YOU HAVE PARTIAL PAVEMENT AND PARTIAL ICE. I PUT THE DATE DOWN OF THE LAST OCCURRENCE BUT IT HAS BEEN HAPPENING FOR 4 WINTERS.
Corrective Action:
MY 2016 OUTBACK WILL HAVE A "GHOST SLIDE" WHEN ON ICE. IT SEEMS TO BE WORSE WHEN THE ROADS ARE ONLY PARTIALLY ICY. THE BACK END FEELS LIKE IT WILL SLIP OUT AND THE CAR WILL FEEL LIKE IT IS LOSING CONTROL. THIS IS MY 3RD SUBARU AND THE ONLY ONE WE HAVE HAD ISSUES WITH. I HAVE HAD IT INTO A SHOP (NOT A SUBARU DEALER) AND THEY CANNOT FIND ANYTHING WRONG WITH IT. I CALLED SUBARU AND THEY TOLD ME I HAVE ICE BUILD UP! THAT IS NOT IT! I CALLED THEM AGAIN THIS WEEK AND THEY SAID THEY DON'T HAVE A RECALL NOTICE FOR MY ISSUE. THIS CAR IS GREAT FOR SAFETY AND DRIVING 95% OF THE TIME SO IT IS DANGEROUS TO HIT A PATCH OF ICE AND HAVE IT SLIDE. IT IS REALLY BAD WHEN THEY ROADS HAVE STARTED TO MELT AND YOU HAVE PARTIAL PAVEMENT AND PARTIAL ICE. I PUT THE DATE DOWN OF THE LAST OCCURRENCE BUT IT HAS BEEN HAPPENING FOR 4 WINTERS.
Additional Notes:
MY 2016 OUTBACK WILL HAVE A "GHOST SLIDE" WHEN ON ICE. IT SEEMS TO BE WORSE WHEN THE ROADS ARE ONLY PARTIALLY ICY. THE BACK END FEELS LIKE IT WILL SLIP OUT AND THE CAR WILL FEEL LIKE IT IS LOSING CONTROL. THIS IS MY 3RD SUBARU AND THE ONLY ONE WE HAVE HAD ISSUES WITH. I HAVE HAD IT INTO A SHOP (NOT A SUBARU DEALER) AND THEY CANNOT FIND ANYTHING WRONG WITH IT. I CALLED SUBARU AND THEY TOLD ME I HAVE ICE BUILD UP! THAT IS NOT IT! I CALLED THEM AGAIN THIS WEEK AND THEY SAID THEY DON'T HAVE A RECALL NOTICE FOR MY ISSUE. THIS CAR IS GREAT FOR SAFETY AND DRIVING 95% OF THE TIME SO IT IS DANGEROUS TO HIT A PATCH OF ICE AND HAVE IT SLIDE. IT IS REALLY BAD WHEN THEY ROADS HAVE STARTED TO MELT AND YOU HAVE PARTIAL PAVEMENT AND PARTIAL ICE. I PUT THE DATE DOWN OF THE LAST OCCURRENCE BUT IT HAS BEEN HAPPENING FOR 4 WINTERS.
Mfg Campaign: 11287140
Recall Date: Dec 5, 2019
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY CAR HAS 55,000 MILES. RECENTLY, I AM NOT ABLE TO REMOVE MY KEY FROM THE IGNITION. I AM ABLE TO STOP THE ENGINE BUT I AM NOT ABLE TO TURN OFF ALL THE ELECTRONICS. I HAVE TO STOP AND START, BACK UP OR PULL FORWARD (WHICH I AM NOT ALWAYS ABLE TO DO) THE CAR A NUMBER OF TIMES TO GET THE KEY TO COME OUT. MY DAUGHTER ALSO HAS A 2016 SUBARU OUTBACK. SHE HAD THE SAME PROBLEM AT ABOUT THE SAME MILEAGE, HAD THE IGNITION SWITCH REPLACED FOR $600.00 AND IS NOW HAVING THE SAME PROBLEM AGAIN 1 YEAR LATER. THIS PROBLEM IS COMMON ENOUGH THAT SUBARU PUT A TECHNICAL REPAIR BULLETIN OUT ON IT TSB #16-12-18R BUT HAS NOT DONE A RECALL.
Corrective Action:
MY CAR HAS 55,000 MILES. RECENTLY, I AM NOT ABLE TO REMOVE MY KEY FROM THE IGNITION. I AM ABLE TO STOP THE ENGINE BUT I AM NOT ABLE TO TURN OFF ALL THE ELECTRONICS. I HAVE TO STOP AND START, BACK UP OR PULL FORWARD (WHICH I AM NOT ALWAYS ABLE TO DO) THE CAR A NUMBER OF TIMES TO GET THE KEY TO COME OUT. MY DAUGHTER ALSO HAS A 2016 SUBARU OUTBACK. SHE HAD THE SAME PROBLEM AT ABOUT THE SAME MILEAGE, HAD THE IGNITION SWITCH REPLACED FOR $600.00 AND IS NOW HAVING THE SAME PROBLEM AGAIN 1 YEAR LATER. THIS PROBLEM IS COMMON ENOUGH THAT SUBARU PUT A TECHNICAL REPAIR BULLETIN OUT ON IT TSB #16-12-18R BUT HAS NOT DONE A RECALL.
Additional Notes:
MY CAR HAS 55,000 MILES. RECENTLY, I AM NOT ABLE TO REMOVE MY KEY FROM THE IGNITION. I AM ABLE TO STOP THE ENGINE BUT I AM NOT ABLE TO TURN OFF ALL THE ELECTRONICS. I HAVE TO STOP AND START, BACK UP OR PULL FORWARD (WHICH I AM NOT ALWAYS ABLE TO DO) THE CAR A NUMBER OF TIMES TO GET THE KEY TO COME OUT. MY DAUGHTER ALSO HAS A 2016 SUBARU OUTBACK. SHE HAD THE SAME PROBLEM AT ABOUT THE SAME MILEAGE, HAD THE IGNITION SWITCH REPLACED FOR $600.00 AND IS NOW HAVING THE SAME PROBLEM AGAIN 1 YEAR LATER. THIS PROBLEM IS COMMON ENOUGH THAT SUBARU PUT A TECHNICAL REPAIR BULLETIN OUT ON IT TSB #16-12-18R BUT HAS NOT DONE A RECALL.
Mfg Campaign: 11282039
Recall Date: Nov 24, 2019
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I CANNOT TURN THE KEY IN THE IGNITION TO RELEASE THE KEY AFTER I'VE PUT THE CAR IN PARK THE FIRST TIME. IT CAN TAKE UP TO SEVERAL MINUTES OF ATTEMPTS TO TURN THE KEY TO VARIOUS POINT (LIGHTS ON/ACCESSORIES ON/ENGINE ON), DIFFERENT BRAKE POSITIONS, SHIFTING TO OTHER GEARS AND BACK TO PARK. THIS SEEMS TO HAPPEN MORE FREQUENTLY IN THE WINTER. THIS HAS BEEN GOING ON FOR SEVERAL MONTHS AT A TIME SINCE I BOUGHT THE CAR NEW IN 2016.
Corrective Action:
I CANNOT TURN THE KEY IN THE IGNITION TO RELEASE THE KEY AFTER I'VE PUT THE CAR IN PARK THE FIRST TIME. IT CAN TAKE UP TO SEVERAL MINUTES OF ATTEMPTS TO TURN THE KEY TO VARIOUS POINT (LIGHTS ON/ACCESSORIES ON/ENGINE ON), DIFFERENT BRAKE POSITIONS, SHIFTING TO OTHER GEARS AND BACK TO PARK. THIS SEEMS TO HAPPEN MORE FREQUENTLY IN THE WINTER. THIS HAS BEEN GOING ON FOR SEVERAL MONTHS AT A TIME SINCE I BOUGHT THE CAR NEW IN 2016.
Additional Notes:
I CANNOT TURN THE KEY IN THE IGNITION TO RELEASE THE KEY AFTER I'VE PUT THE CAR IN PARK THE FIRST TIME. IT CAN TAKE UP TO SEVERAL MINUTES OF ATTEMPTS TO TURN THE KEY TO VARIOUS POINT (LIGHTS ON/ACCESSORIES ON/ENGINE ON), DIFFERENT BRAKE POSITIONS, SHIFTING TO OTHER GEARS AND BACK TO PARK. THIS SEEMS TO HAPPEN MORE FREQUENTLY IN THE WINTER. THIS HAS BEEN GOING ON FOR SEVERAL MONTHS AT A TIME SINCE I BOUGHT THE CAR NEW IN 2016.
Mfg Campaign: 11280989
Recall Date: Nov 19, 2019
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