Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2016-2017 Outback vehicles. A replacement air bag control module may have been installed that is not compatible with the passenger air bag module, possibly affecting air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUX-09
Recall Date: Dec 19, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTD-65
Recall Date: May 11, 2016
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2016 Legacy vehicles manufactured October 24, 2015, to November 16, 2015, and Outback vehicles manufactured October 24, 2015, to November 17, 2015. Due to the improper tightening of the securing nuts, the drive shaft may separate from the rear differential.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WQV-57
Recall Date: Nov 24, 2015
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2015 and 2016 model year Subaru Legacy 4-Door and Outback vehicles manufactured July 3, 2015, to July 27, 2015. Transmission oil may leak from a deformed seal cap on the propeller shaft yoke.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WQU-56
Recall Date: Aug 10, 2015
Consumer Complaints
741 ComplaintsSubaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BATTERY DIES WHEN PARKED IN GARAGE, SOMETIMES ONLY AFTER SITTING OVERNIGHT. CAREFUL TO BE SURE NO LIGHTS ARE LEFT ON OR DOORS AJAR. I'M NOW ON MY THIRD BATTERY IN 4 YEARS. REPLACED OEM BATTERY WITH UP SIZED GROUP 34 TO INCREASE CCA AND RESERVE CAPACITY. ALSO PURCHASED A LITHIUM ION JUMP STARTER TO CARRY AROUND IN CASE OF DEAD BATTERY. THE UPSIZED BATTERY BEGAN FAILING AGAIN AFTER 2 YEARS. REPLACED WITH UPSIZED AGM BATTERY. CAN'T TRUST THE CAR TO SAFELY TRANSPORT MY WIFE AND GRANDCHILDREN ANYMORE.
Corrective Action:
BATTERY DIES WHEN PARKED IN GARAGE, SOMETIMES ONLY AFTER SITTING OVERNIGHT. CAREFUL TO BE SURE NO LIGHTS ARE LEFT ON OR DOORS AJAR. I'M NOW ON MY THIRD BATTERY IN 4 YEARS. REPLACED OEM BATTERY WITH UP SIZED GROUP 34 TO INCREASE CCA AND RESERVE CAPACITY. ALSO PURCHASED A LITHIUM ION JUMP STARTER TO CARRY AROUND IN CASE OF DEAD BATTERY. THE UPSIZED BATTERY BEGAN FAILING AGAIN AFTER 2 YEARS. REPLACED WITH UPSIZED AGM BATTERY. CAN'T TRUST THE CAR TO SAFELY TRANSPORT MY WIFE AND GRANDCHILDREN ANYMORE.
Additional Notes:
BATTERY DIES WHEN PARKED IN GARAGE, SOMETIMES ONLY AFTER SITTING OVERNIGHT. CAREFUL TO BE SURE NO LIGHTS ARE LEFT ON OR DOORS AJAR. I'M NOW ON MY THIRD BATTERY IN 4 YEARS. REPLACED OEM BATTERY WITH UP SIZED GROUP 34 TO INCREASE CCA AND RESERVE CAPACITY. ALSO PURCHASED A LITHIUM ION JUMP STARTER TO CARRY AROUND IN CASE OF DEAD BATTERY. THE UPSIZED BATTERY BEGAN FAILING AGAIN AFTER 2 YEARS. REPLACED WITH UPSIZED AGM BATTERY. CAN'T TRUST THE CAR TO SAFELY TRANSPORT MY WIFE AND GRANDCHILDREN ANYMORE.
Mfg Campaign: 11363607
Recall Date: Oct 9, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I AM NOT ABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH WHEN THE VEHICLE IS IN PARK. THE VEHICLE IS STATIONARY YET WHEN TRAVELING I NEED TO LEAVE THE KEY IN THE IGNITION, RESTART THE CAR STRESSING MY IGNITION SYSTEM, OR MOVE SLIGHTLY IN REVERSE AND BACK TO PARK TO REMOVE THE KEY. EACH TIME IS DIFFERENT, SOMETIMES I CAN REMOVE THE KEY, SOMETIMES I CANNOT.
Corrective Action:
I AM NOT ABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH WHEN THE VEHICLE IS IN PARK. THE VEHICLE IS STATIONARY YET WHEN TRAVELING I NEED TO LEAVE THE KEY IN THE IGNITION, RESTART THE CAR STRESSING MY IGNITION SYSTEM, OR MOVE SLIGHTLY IN REVERSE AND BACK TO PARK TO REMOVE THE KEY. EACH TIME IS DIFFERENT, SOMETIMES I CAN REMOVE THE KEY, SOMETIMES I CANNOT.
Additional Notes:
I AM NOT ABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH WHEN THE VEHICLE IS IN PARK. THE VEHICLE IS STATIONARY YET WHEN TRAVELING I NEED TO LEAVE THE KEY IN THE IGNITION, RESTART THE CAR STRESSING MY IGNITION SYSTEM, OR MOVE SLIGHTLY IN REVERSE AND BACK TO PARK TO REMOVE THE KEY. EACH TIME IS DIFFERENT, SOMETIMES I CAN REMOVE THE KEY, SOMETIMES I CANNOT.
Mfg Campaign: 11363437
Recall Date: Oct 8, 2020
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHEN THE CAR IS STARTED UP ON A COLD MORNING IT IDLES TOO FAST AND LURCHES DANGEROUSLY WHEN PUT INTO DRIVE. I HAVE TO HOLD THE CAR BACK WITH FIRM BRAKING. I HAVE HAD NUMEROUS CLOSE CALLS OVER THE LAST FOUR YEARS THAT I HAVE OWNED THE CAR. THE CAR IS A 2016 OUTBACK 3.6 R WITH A 6 CYLINDER ENGINE.
Corrective Action:
WHEN THE CAR IS STARTED UP ON A COLD MORNING IT IDLES TOO FAST AND LURCHES DANGEROUSLY WHEN PUT INTO DRIVE. I HAVE TO HOLD THE CAR BACK WITH FIRM BRAKING. I HAVE HAD NUMEROUS CLOSE CALLS OVER THE LAST FOUR YEARS THAT I HAVE OWNED THE CAR. THE CAR IS A 2016 OUTBACK 3.6 R WITH A 6 CYLINDER ENGINE.
Additional Notes:
WHEN THE CAR IS STARTED UP ON A COLD MORNING IT IDLES TOO FAST AND LURCHES DANGEROUSLY WHEN PUT INTO DRIVE. I HAVE TO HOLD THE CAR BACK WITH FIRM BRAKING. I HAVE HAD NUMEROUS CLOSE CALLS OVER THE LAST FOUR YEARS THAT I HAVE OWNED THE CAR. THE CAR IS A 2016 OUTBACK 3.6 R WITH A 6 CYLINDER ENGINE.
Mfg Campaign: 11363155
Recall Date: Oct 7, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY KEYS KEPT GETTING STUCK IN THE IGNITION BECAUSE OF AN ELECTRICAL MALFUNCTION THAT CAUSED THE STEERING COLUMN TO BE UNABLE TO DETECT WHEN THE CAR WAS PUT INTO PARK. I HAD THE ENTIRE GEAR SHIFTER REPLACED. THIS SEEMS TO BE A FAR TOO COMMON PROBLEM ON THIS MODEL OF SUBARU OUTBACKS. THIS IS THE NUMBER 1 CAR COMPLAINT AND THOUSANDS OF FOLKS ON FORUMS REPORT THE SAME ISSUE.
Corrective Action:
MY KEYS KEPT GETTING STUCK IN THE IGNITION BECAUSE OF AN ELECTRICAL MALFUNCTION THAT CAUSED THE STEERING COLUMN TO BE UNABLE TO DETECT WHEN THE CAR WAS PUT INTO PARK. I HAD THE ENTIRE GEAR SHIFTER REPLACED. THIS SEEMS TO BE A FAR TOO COMMON PROBLEM ON THIS MODEL OF SUBARU OUTBACKS. THIS IS THE NUMBER 1 CAR COMPLAINT AND THOUSANDS OF FOLKS ON FORUMS REPORT THE SAME ISSUE.
Additional Notes:
MY KEYS KEPT GETTING STUCK IN THE IGNITION BECAUSE OF AN ELECTRICAL MALFUNCTION THAT CAUSED THE STEERING COLUMN TO BE UNABLE TO DETECT WHEN THE CAR WAS PUT INTO PARK. I HAD THE ENTIRE GEAR SHIFTER REPLACED. THIS SEEMS TO BE A FAR TOO COMMON PROBLEM ON THIS MODEL OF SUBARU OUTBACKS. THIS IS THE NUMBER 1 CAR COMPLAINT AND THOUSANDS OF FOLKS ON FORUMS REPORT THE SAME ISSUE.
Mfg Campaign: 11363197
Recall Date: Oct 7, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE HER VEHICLE WAS IN THE DRIVEWAY OF HER RESIDENCE, THE VEHICLE FAILED TO START WITHOUT WARNING. THE CONTACT ASKED A NEIGHBOR FOR ASSISTANCE WITH THE VEHICLE. THE BATTERY WAS TAKEN OUT OF THE VEHICLE AND TAKEN TO AN INDEPENDENT MECHANIC WHERE A NEW BATTERY WAS PURCHASED. (BATTERY TYPE INTERSTATE 25-550 FITMENT 6). THE BATTERY WAS REPLACED BY THE TECHNICIAN. NO DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, INFORMED THE CONTACT THAT NO KNOWLEDGE OF THE FAILURE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.*DT CONSUMER STATED BATTERY DIED A YEAR LATER AFTER REPLACEMENT.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE HER VEHICLE WAS IN THE DRIVEWAY OF HER RESIDENCE, THE VEHICLE FAILED TO START WITHOUT WARNING. THE CONTACT ASKED A NEIGHBOR FOR ASSISTANCE WITH THE VEHICLE. THE BATTERY WAS TAKEN OUT OF THE VEHICLE AND TAKEN TO AN INDEPENDENT MECHANIC WHERE A NEW BATTERY WAS PURCHASED. (BATTERY TYPE INTERSTATE 25-550 FITMENT 6). THE BATTERY WAS REPLACED BY THE TECHNICIAN. NO DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, INFORMED THE CONTACT THAT NO KNOWLEDGE OF THE FAILURE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.*DT CONSUMER STATED BATTERY DIED A YEAR LATER AFTER REPLACEMENT.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE HER VEHICLE WAS IN THE DRIVEWAY OF HER RESIDENCE, THE VEHICLE FAILED TO START WITHOUT WARNING. THE CONTACT ASKED A NEIGHBOR FOR ASSISTANCE WITH THE VEHICLE. THE BATTERY WAS TAKEN OUT OF THE VEHICLE AND TAKEN TO AN INDEPENDENT MECHANIC WHERE A NEW BATTERY WAS PURCHASED. (BATTERY TYPE INTERSTATE 25-550 FITMENT 6). THE BATTERY WAS REPLACED BY THE TECHNICIAN. NO DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, INFORMED THE CONTACT THAT NO KNOWLEDGE OF THE FAILURE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.*DT CONSUMER STATED BATTERY DIED A YEAR LATER AFTER REPLACEMENT.*JB
Mfg Campaign: 11363058
Recall Date: Oct 6, 2020
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
A VALVE SPRING FAILED, CAUSING THE VALVE TO BREAK AND BECOME EMBEDDED IN THE PISTON.THIS CAUSED THE VEHICLE TO BE INOPERABLE.
Corrective Action:
A VALVE SPRING FAILED, CAUSING THE VALVE TO BREAK AND BECOME EMBEDDED IN THE PISTON.THIS CAUSED THE VEHICLE TO BE INOPERABLE.
Additional Notes:
A VALVE SPRING FAILED, CAUSING THE VALVE TO BREAK AND BECOME EMBEDDED IN THE PISTON.THIS CAUSED THE VEHICLE TO BE INOPERABLE.
Mfg Campaign: 11363116
Recall Date: Oct 6, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WITH 39000+ MILES ON WE ARE ON 3RD BATTERY. WAITING FOR RELATIVE TO HELP..HUSBAND DISABLED AND HAD TO CANCEL DR APPT TODAY AS IT WOULD NOT START...SCARED TO GO ANYWHERE FOR FEAR IT WILL NOT START. NOT GOOD.FORTUNATELY MOST TIMES IT HAS BEEN IN THE GARAGE. ALWAYS GARAGED.
Corrective Action:
WITH 39000+ MILES ON WE ARE ON 3RD BATTERY. WAITING FOR RELATIVE TO HELP..HUSBAND DISABLED AND HAD TO CANCEL DR APPT TODAY AS IT WOULD NOT START...SCARED TO GO ANYWHERE FOR FEAR IT WILL NOT START. NOT GOOD.FORTUNATELY MOST TIMES IT HAS BEEN IN THE GARAGE. ALWAYS GARAGED.
Additional Notes:
WITH 39000+ MILES ON WE ARE ON 3RD BATTERY. WAITING FOR RELATIVE TO HELP..HUSBAND DISABLED AND HAD TO CANCEL DR APPT TODAY AS IT WOULD NOT START...SCARED TO GO ANYWHERE FOR FEAR IT WILL NOT START. NOT GOOD.FORTUNATELY MOST TIMES IT HAS BEEN IN THE GARAGE. ALWAYS GARAGED.
Mfg Campaign: 11362924
Recall Date: Oct 5, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
II WAS DRIVING ON AN OPEN HIGHWAY WITH NO CARS IN CLOSE VICINITY WHEN WINDSHIELD CRACKED FOR NO APPARENT REASON. CRACK WAS ON DRIVER SIDE NEAR EDGE ABOUT 12 INCHES LONG. ON INVESTIGATION, THERE WERE NO NICKS OR PITS IN THE WINDSHIELD, JUST THE CRACK. WHEN THE WINDSHIELD WAS BEING REPLACED, THE TECHNICIAN STATED THAT IT WAS WIERD THAT A SIMILAR CRACK DEVELOPED ON THE PASSENGER SIDE OF THE WINDSHIELD AS HE WAS REMOVING THE SHIELD FROM THE CAR.
Corrective Action:
II WAS DRIVING ON AN OPEN HIGHWAY WITH NO CARS IN CLOSE VICINITY WHEN WINDSHIELD CRACKED FOR NO APPARENT REASON. CRACK WAS ON DRIVER SIDE NEAR EDGE ABOUT 12 INCHES LONG. ON INVESTIGATION, THERE WERE NO NICKS OR PITS IN THE WINDSHIELD, JUST THE CRACK. WHEN THE WINDSHIELD WAS BEING REPLACED, THE TECHNICIAN STATED THAT IT WAS WIERD THAT A SIMILAR CRACK DEVELOPED ON THE PASSENGER SIDE OF THE WINDSHIELD AS HE WAS REMOVING THE SHIELD FROM THE CAR.
Additional Notes:
II WAS DRIVING ON AN OPEN HIGHWAY WITH NO CARS IN CLOSE VICINITY WHEN WINDSHIELD CRACKED FOR NO APPARENT REASON. CRACK WAS ON DRIVER SIDE NEAR EDGE ABOUT 12 INCHES LONG. ON INVESTIGATION, THERE WERE NO NICKS OR PITS IN THE WINDSHIELD, JUST THE CRACK. WHEN THE WINDSHIELD WAS BEING REPLACED, THE TECHNICIAN STATED THAT IT WAS WIERD THAT A SIMILAR CRACK DEVELOPED ON THE PASSENGER SIDE OF THE WINDSHIELD AS HE WAS REMOVING THE SHIELD FROM THE CAR.
Mfg Campaign: 11361475
Recall Date: Sep 28, 2020
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
CURRENTLY AT LEAST A COUPLE TIMES A WEEK, MY KEY GETS STUCK IN THE IGNITION WHILE SHUTTING OFF VEHICLE TO PARK. YOU CAN TURN THE VEHICLE OFF, BUT YOU CAN'T REMOVE THE KEY. IF I FIDDLE WITH THE SHIFTER AND ROTATE THE STEERING WHEEL, RESTART THE VEHICLE, AND SHIFT IT INTO DRIVE, AND THEN SLAM IT BACK INTO PARK, THEN I CAN TURN THE VEHICLE OFF AND THE KEY WILL COME OUT. . BUT SOMETIMES I HAVE TO REPEAT THE PROCEDURE A FEW TIMES. THIS STARTED WHEN VEHICLE WAS APPROX A YEAR OLD AND I THOUGHT THAT MAYBE I HAD THE STEERING WHEEL NOT IN THE CORRECT LOCATION FOR THE KEY TO BE REMOVED AS TIME PASSED THE PROBLEM GRADUALLY GOT WORSE. I THEN DID SOME RESEARCH AND FOUND THAT A LOT OF OTHERS HAVE EXPERIENCED THIS SAME ISSUE.
Corrective Action:
CURRENTLY AT LEAST A COUPLE TIMES A WEEK, MY KEY GETS STUCK IN THE IGNITION WHILE SHUTTING OFF VEHICLE TO PARK. YOU CAN TURN THE VEHICLE OFF, BUT YOU CAN'T REMOVE THE KEY. IF I FIDDLE WITH THE SHIFTER AND ROTATE THE STEERING WHEEL, RESTART THE VEHICLE, AND SHIFT IT INTO DRIVE, AND THEN SLAM IT BACK INTO PARK, THEN I CAN TURN THE VEHICLE OFF AND THE KEY WILL COME OUT. . BUT SOMETIMES I HAVE TO REPEAT THE PROCEDURE A FEW TIMES. THIS STARTED WHEN VEHICLE WAS APPROX A YEAR OLD AND I THOUGHT THAT MAYBE I HAD THE STEERING WHEEL NOT IN THE CORRECT LOCATION FOR THE KEY TO BE REMOVED AS TIME PASSED THE PROBLEM GRADUALLY GOT WORSE. I THEN DID SOME RESEARCH AND FOUND THAT A LOT OF OTHERS HAVE EXPERIENCED THIS SAME ISSUE.
Additional Notes:
CURRENTLY AT LEAST A COUPLE TIMES A WEEK, MY KEY GETS STUCK IN THE IGNITION WHILE SHUTTING OFF VEHICLE TO PARK. YOU CAN TURN THE VEHICLE OFF, BUT YOU CAN'T REMOVE THE KEY. IF I FIDDLE WITH THE SHIFTER AND ROTATE THE STEERING WHEEL, RESTART THE VEHICLE, AND SHIFT IT INTO DRIVE, AND THEN SLAM IT BACK INTO PARK, THEN I CAN TURN THE VEHICLE OFF AND THE KEY WILL COME OUT. . BUT SOMETIMES I HAVE TO REPEAT THE PROCEDURE A FEW TIMES. THIS STARTED WHEN VEHICLE WAS APPROX A YEAR OLD AND I THOUGHT THAT MAYBE I HAD THE STEERING WHEEL NOT IN THE CORRECT LOCATION FOR THE KEY TO BE REMOVED AS TIME PASSED THE PROBLEM GRADUALLY GOT WORSE. I THEN DID SOME RESEARCH AND FOUND THAT A LOT OF OTHERS HAVE EXPERIENCED THIS SAME ISSUE.
Mfg Campaign: 11360433
Recall Date: Sep 22, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SUBARU SERVICE DEPARTMENT BERTERA SUBARU OF HARTFORD STATING IGNITION SWITCH PLATE NEEDS REPLACEMENT $650 JOB MULTIPLE OCCURRENCES WITH OTHER VEHICLES OF SAME MODEL YEAR
Corrective Action:
SUBARU SERVICE DEPARTMENT BERTERA SUBARU OF HARTFORD STATING IGNITION SWITCH PLATE NEEDS REPLACEMENT $650 JOB MULTIPLE OCCURRENCES WITH OTHER VEHICLES OF SAME MODEL YEAR
Additional Notes:
SUBARU SERVICE DEPARTMENT BERTERA SUBARU OF HARTFORD STATING IGNITION SWITCH PLATE NEEDS REPLACEMENT $650 JOB MULTIPLE OCCURRENCES WITH OTHER VEHICLES OF SAME MODEL YEAR
Mfg Campaign: 11360281
Recall Date: Sep 21, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
FRONT WINDSHIELD CRACKED, ORIGINATING FROM THE EDGE OF THE WINDOW, ABOUT 2 YEARS AGO WHILE PARKED WITHOUT ANY OVERHANGING HAZARDS OR ADVERSE WEATHER. THERE IS NO ASSOCIATED GLASS 'DING' FROM AN IMPACT. I BELIEVE THIS IS THE SAME PROBLEM THAT LED TO A LAWSUIT AGAINST SUBARU INVOLVING 2015-2016 OUTBACK'S.
Corrective Action:
FRONT WINDSHIELD CRACKED, ORIGINATING FROM THE EDGE OF THE WINDOW, ABOUT 2 YEARS AGO WHILE PARKED WITHOUT ANY OVERHANGING HAZARDS OR ADVERSE WEATHER. THERE IS NO ASSOCIATED GLASS 'DING' FROM AN IMPACT. I BELIEVE THIS IS THE SAME PROBLEM THAT LED TO A LAWSUIT AGAINST SUBARU INVOLVING 2015-2016 OUTBACK'S.
Additional Notes:
FRONT WINDSHIELD CRACKED, ORIGINATING FROM THE EDGE OF THE WINDOW, ABOUT 2 YEARS AGO WHILE PARKED WITHOUT ANY OVERHANGING HAZARDS OR ADVERSE WEATHER. THERE IS NO ASSOCIATED GLASS 'DING' FROM AN IMPACT. I BELIEVE THIS IS THE SAME PROBLEM THAT LED TO A LAWSUIT AGAINST SUBARU INVOLVING 2015-2016 OUTBACK'S.
Mfg Campaign: 11360352
Recall Date: Sep 21, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAVE HAD 3 BATTERIES REPLACED IN THE PAST FOUR YEARS. PERIODICALLY THE BATTERY JUST DRAINS UNEXPECTEDLY AND I AM STUCK WHEREVER THE VEHICLE HAPPENS TO BE PARKED. THIS IS NOT A RESULT OF LIGHTS BEING LEFT ON, DOORS OPEN, RADIO ON, ETC. SUBARU REPLACES THE BATTERIES UNDER WARRANTY, BUT WILL NOT ACKNOWLEDGE THAT THERE IS AN ELECTRICAL PROBLEM AND I NEVER KNOW WHEN THE CAR WILL GET STUCK BECAUSE OF A DRAINED BATTERY.
Corrective Action:
I HAVE HAD 3 BATTERIES REPLACED IN THE PAST FOUR YEARS. PERIODICALLY THE BATTERY JUST DRAINS UNEXPECTEDLY AND I AM STUCK WHEREVER THE VEHICLE HAPPENS TO BE PARKED. THIS IS NOT A RESULT OF LIGHTS BEING LEFT ON, DOORS OPEN, RADIO ON, ETC. SUBARU REPLACES THE BATTERIES UNDER WARRANTY, BUT WILL NOT ACKNOWLEDGE THAT THERE IS AN ELECTRICAL PROBLEM AND I NEVER KNOW WHEN THE CAR WILL GET STUCK BECAUSE OF A DRAINED BATTERY.
Additional Notes:
I HAVE HAD 3 BATTERIES REPLACED IN THE PAST FOUR YEARS. PERIODICALLY THE BATTERY JUST DRAINS UNEXPECTEDLY AND I AM STUCK WHEREVER THE VEHICLE HAPPENS TO BE PARKED. THIS IS NOT A RESULT OF LIGHTS BEING LEFT ON, DOORS OPEN, RADIO ON, ETC. SUBARU REPLACES THE BATTERIES UNDER WARRANTY, BUT WILL NOT ACKNOWLEDGE THAT THERE IS AN ELECTRICAL PROBLEM AND I NEVER KNOW WHEN THE CAR WILL GET STUCK BECAUSE OF A DRAINED BATTERY.
Mfg Campaign: 11355190
Recall Date: Sep 15, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WE PURCHASED A CAR BRAND NEW IN SAVANNAH, GA AND SINCE HAVE REPLACED WINDSHIELD THREE TIMES. IT HAS A SMALL CRACK AGAIN. ALL OUR REPLACEMENTS OCCURRED AGAINST OUR INSURANCE. OUR COVERAGE HAS INCREASE IN PREMIUMS. PREVIOUSLY, I NEVER HAD AN ISSUE WITH WINDSHIELD CRACKED ON REGULAR OCCURRENCE. ANOTHER ISSUE - WHEN IT RAINS THE VISIBILITY IS EXTREMELY POOR. DESPITE I BUY THE EXPENSIVE WIPERS TO REPLACE THEM AT LEAST ONCE IN 12 MONTHS UNABLE TO ADJUST/INCREASE THE WIPER SPEED FOR THE HEAVY RAIN MAKES THE DRIVING EXTREMELY DANGEROUS. OPTIONAL EYESIGHT WHICH WAS ADDED AS AN OPTION IS SHUTS ITSELF DUE TO THE HEAVY RAIN AND IS NO HELP. EYESIGHT IS ALSO UNDERPERFORM WHAT WAS PROMISED BY MANUFACTURER. ALL ABOVE APPLIES FOR VEHICLE IN MOTION.
Corrective Action:
WE PURCHASED A CAR BRAND NEW IN SAVANNAH, GA AND SINCE HAVE REPLACED WINDSHIELD THREE TIMES. IT HAS A SMALL CRACK AGAIN. ALL OUR REPLACEMENTS OCCURRED AGAINST OUR INSURANCE. OUR COVERAGE HAS INCREASE IN PREMIUMS. PREVIOUSLY, I NEVER HAD AN ISSUE WITH WINDSHIELD CRACKED ON REGULAR OCCURRENCE. ANOTHER ISSUE - WHEN IT RAINS THE VISIBILITY IS EXTREMELY POOR. DESPITE I BUY THE EXPENSIVE WIPERS TO REPLACE THEM AT LEAST ONCE IN 12 MONTHS UNABLE TO ADJUST/INCREASE THE WIPER SPEED FOR THE HEAVY RAIN MAKES THE DRIVING EXTREMELY DANGEROUS. OPTIONAL EYESIGHT WHICH WAS ADDED AS AN OPTION IS SHUTS ITSELF DUE TO THE HEAVY RAIN AND IS NO HELP. EYESIGHT IS ALSO UNDERPERFORM WHAT WAS PROMISED BY MANUFACTURER. ALL ABOVE APPLIES FOR VEHICLE IN MOTION.
Additional Notes:
WE PURCHASED A CAR BRAND NEW IN SAVANNAH, GA AND SINCE HAVE REPLACED WINDSHIELD THREE TIMES. IT HAS A SMALL CRACK AGAIN. ALL OUR REPLACEMENTS OCCURRED AGAINST OUR INSURANCE. OUR COVERAGE HAS INCREASE IN PREMIUMS. PREVIOUSLY, I NEVER HAD AN ISSUE WITH WINDSHIELD CRACKED ON REGULAR OCCURRENCE. ANOTHER ISSUE - WHEN IT RAINS THE VISIBILITY IS EXTREMELY POOR. DESPITE I BUY THE EXPENSIVE WIPERS TO REPLACE THEM AT LEAST ONCE IN 12 MONTHS UNABLE TO ADJUST/INCREASE THE WIPER SPEED FOR THE HEAVY RAIN MAKES THE DRIVING EXTREMELY DANGEROUS. OPTIONAL EYESIGHT WHICH WAS ADDED AS AN OPTION IS SHUTS ITSELF DUE TO THE HEAVY RAIN AND IS NO HELP. EYESIGHT IS ALSO UNDERPERFORM WHAT WAS PROMISED BY MANUFACTURER. ALL ABOVE APPLIES FOR VEHICLE IN MOTION.
Mfg Campaign: 11354644
Recall Date: Sep 13, 2020
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING ON THE HIGHWAY, THE TRANSMISSION IN MY 2016 SUBARU OUTBACK STARTED MAKING A LOUD GRINDING SOUND AND VIOLENTLY HALTED THE CAR TO A STOP. I WAS LUCKY ENOUGH THAT IT WASN'T DURING A BUSY TIME AND AN ACCIDENT WAS NARROWLY AVOIDED. THIS TRANSMISSION ONLY HAD 67,000 MILES ON IT AND IS ACTUALLY THE SECOND TRANSMISSION THAT CAR HAS HAD. IN 2018 THE TRANSMISSION HAD TO BE REPLACED AFTER 68,000 MILES. LUCKILY IT WAS FULLY COVERED UNDER AN EXTENDED WARRANTY I PURCHASED WHEN I BOUGHT IT. LATER THE TRANSMISSIONS WERE GIVEN A WARRANTY EXTENSION WHICH EXTENDED THE WARRANTY TO 100,000. THE NEWEST TRANSMISSION (THE ONE THAT JUST VIOLENTLY GRINDED TO A HALT ON THE HIGHWAY) CURRENTLY HAS 67,000 MILES ON THAT NEW TRANSMISSION, BUT SUBARU WILL NOT HONOR THE 100,000 WARRANTY EXTENSION BECAUSE THE REMAINDER OF THE VEHICLE HAS 135,000 MILES ON IT. I DO COUNT MYSELF LUCKY THAT THIS DIDN'T CAUSE AN ACCIDENT BECAUSE I HAD MY FAMILY IN THE VEHICLE WITH ME AND WE COULD'VE BEEN SERIOUSLY HURT.
Corrective Action:
WHILE DRIVING ON THE HIGHWAY, THE TRANSMISSION IN MY 2016 SUBARU OUTBACK STARTED MAKING A LOUD GRINDING SOUND AND VIOLENTLY HALTED THE CAR TO A STOP. I WAS LUCKY ENOUGH THAT IT WASN'T DURING A BUSY TIME AND AN ACCIDENT WAS NARROWLY AVOIDED. THIS TRANSMISSION ONLY HAD 67,000 MILES ON IT AND IS ACTUALLY THE SECOND TRANSMISSION THAT CAR HAS HAD. IN 2018 THE TRANSMISSION HAD TO BE REPLACED AFTER 68,000 MILES. LUCKILY IT WAS FULLY COVERED UNDER AN EXTENDED WARRANTY I PURCHASED WHEN I BOUGHT IT. LATER THE TRANSMISSIONS WERE GIVEN A WARRANTY EXTENSION WHICH EXTENDED THE WARRANTY TO 100,000. THE NEWEST TRANSMISSION (THE ONE THAT JUST VIOLENTLY GRINDED TO A HALT ON THE HIGHWAY) CURRENTLY HAS 67,000 MILES ON THAT NEW TRANSMISSION, BUT SUBARU WILL NOT HONOR THE 100,000 WARRANTY EXTENSION BECAUSE THE REMAINDER OF THE VEHICLE HAS 135,000 MILES ON IT. I DO COUNT MYSELF LUCKY THAT THIS DIDN'T CAUSE AN ACCIDENT BECAUSE I HAD MY FAMILY IN THE VEHICLE WITH ME AND WE COULD'VE BEEN SERIOUSLY HURT.
Additional Notes:
WHILE DRIVING ON THE HIGHWAY, THE TRANSMISSION IN MY 2016 SUBARU OUTBACK STARTED MAKING A LOUD GRINDING SOUND AND VIOLENTLY HALTED THE CAR TO A STOP. I WAS LUCKY ENOUGH THAT IT WASN'T DURING A BUSY TIME AND AN ACCIDENT WAS NARROWLY AVOIDED. THIS TRANSMISSION ONLY HAD 67,000 MILES ON IT AND IS ACTUALLY THE SECOND TRANSMISSION THAT CAR HAS HAD. IN 2018 THE TRANSMISSION HAD TO BE REPLACED AFTER 68,000 MILES. LUCKILY IT WAS FULLY COVERED UNDER AN EXTENDED WARRANTY I PURCHASED WHEN I BOUGHT IT. LATER THE TRANSMISSIONS WERE GIVEN A WARRANTY EXTENSION WHICH EXTENDED THE WARRANTY TO 100,000. THE NEWEST TRANSMISSION (THE ONE THAT JUST VIOLENTLY GRINDED TO A HALT ON THE HIGHWAY) CURRENTLY HAS 67,000 MILES ON THAT NEW TRANSMISSION, BUT SUBARU WILL NOT HONOR THE 100,000 WARRANTY EXTENSION BECAUSE THE REMAINDER OF THE VEHICLE HAS 135,000 MILES ON IT. I DO COUNT MYSELF LUCKY THAT THIS DIDN'T CAUSE AN ACCIDENT BECAUSE I HAD MY FAMILY IN THE VEHICLE WITH ME AND WE COULD'VE BEEN SERIOUSLY HURT.
Mfg Campaign: 11354486
Recall Date: Sep 11, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WITHOUT WARNING THE SUNROOF GLASS SPONTANEOUSLY EXPLODED WHILE DRIVING 40 MILES PER HOUR
Corrective Action:
WITHOUT WARNING THE SUNROOF GLASS SPONTANEOUSLY EXPLODED WHILE DRIVING 40 MILES PER HOUR
Additional Notes:
WITHOUT WARNING THE SUNROOF GLASS SPONTANEOUSLY EXPLODED WHILE DRIVING 40 MILES PER HOUR
Mfg Campaign: 11352392
Recall Date: Aug 31, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WE HAVE HAD 2 MAJOR ISSUES WITH THIS CAR: 1- MULTIPLE EPISODES OF BATTERY FAILURE REQUIRING A JUMP START OVER THE LAST YEAR. THIS HAS HAPPENED WHEN THE CAR WAS NOT USED FOR A WEEK, BUT ALSO RANDOMLY AFTER A DRIVE. JUST HAPPENED 4 DAYS AGO AFTER A 30 MINUTE HIGHWAY DRIVE- WHEN WE CAME BACK OUT TO THE CAR AFTER 15 MINUTES, IT WOULDN'T START. WE JUMP STARTED IT, AND IT WAS FINE FOR A FEW DAYS, BUT NOW DEAD AGAIN IN MY DRIVEWAY. THE CAR OFTEN HAS A SHUDDERING AND OCCASIONAL STALL WHEN STARTING IT. MOST WORRISOME, I WAS RECENTLY DRIVING WITH MY DAUGHTER AND AFTER WE EXITED THE HIGHWAY, AND SLOWED DOWN FOR A TOLL, THE CAR LOST IT'S ACCELERATION, DESPITE RPMS REVVING. WE PULLED TO THE SIDE OF THE ROAD, TURNED THE CAR OFF AND RE-STARTED, AND IT RAN REGULARLY HOME, BUT THIS WAS FRIGHTENING.
Corrective Action:
WE HAVE HAD 2 MAJOR ISSUES WITH THIS CAR: 1- MULTIPLE EPISODES OF BATTERY FAILURE REQUIRING A JUMP START OVER THE LAST YEAR. THIS HAS HAPPENED WHEN THE CAR WAS NOT USED FOR A WEEK, BUT ALSO RANDOMLY AFTER A DRIVE. JUST HAPPENED 4 DAYS AGO AFTER A 30 MINUTE HIGHWAY DRIVE- WHEN WE CAME BACK OUT TO THE CAR AFTER 15 MINUTES, IT WOULDN'T START. WE JUMP STARTED IT, AND IT WAS FINE FOR A FEW DAYS, BUT NOW DEAD AGAIN IN MY DRIVEWAY. THE CAR OFTEN HAS A SHUDDERING AND OCCASIONAL STALL WHEN STARTING IT. MOST WORRISOME, I WAS RECENTLY DRIVING WITH MY DAUGHTER AND AFTER WE EXITED THE HIGHWAY, AND SLOWED DOWN FOR A TOLL, THE CAR LOST IT'S ACCELERATION, DESPITE RPMS REVVING. WE PULLED TO THE SIDE OF THE ROAD, TURNED THE CAR OFF AND RE-STARTED, AND IT RAN REGULARLY HOME, BUT THIS WAS FRIGHTENING.
Additional Notes:
WE HAVE HAD 2 MAJOR ISSUES WITH THIS CAR: 1- MULTIPLE EPISODES OF BATTERY FAILURE REQUIRING A JUMP START OVER THE LAST YEAR. THIS HAS HAPPENED WHEN THE CAR WAS NOT USED FOR A WEEK, BUT ALSO RANDOMLY AFTER A DRIVE. JUST HAPPENED 4 DAYS AGO AFTER A 30 MINUTE HIGHWAY DRIVE- WHEN WE CAME BACK OUT TO THE CAR AFTER 15 MINUTES, IT WOULDN'T START. WE JUMP STARTED IT, AND IT WAS FINE FOR A FEW DAYS, BUT NOW DEAD AGAIN IN MY DRIVEWAY. THE CAR OFTEN HAS A SHUDDERING AND OCCASIONAL STALL WHEN STARTING IT. MOST WORRISOME, I WAS RECENTLY DRIVING WITH MY DAUGHTER AND AFTER WE EXITED THE HIGHWAY, AND SLOWED DOWN FOR A TOLL, THE CAR LOST IT'S ACCELERATION, DESPITE RPMS REVVING. WE PULLED TO THE SIDE OF THE ROAD, TURNED THE CAR OFF AND RE-STARTED, AND IT RAN REGULARLY HOME, BUT THIS WAS FRIGHTENING.
Mfg Campaign: 11352160
Recall Date: Aug 30, 2020
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WE HAVE HAD 2 MAJOR ISSUES WITH THIS CAR: 1- MULTIPLE EPISODES OF BATTERY FAILURE REQUIRING A JUMP START OVER THE LAST YEAR. THIS HAS HAPPENED WHEN THE CAR WAS NOT USED FOR A WEEK, BUT ALSO RANDOMLY AFTER A DRIVE. JUST HAPPENED 4 DAYS AGO AFTER A 30 MINUTE HIGHWAY DRIVE- WHEN WE CAME BACK OUT TO THE CAR AFTER 15 MINUTES, IT WOULDN'T START. WE JUMP STARTED IT, AND IT WAS FINE FOR A FEW DAYS, BUT NOW DEAD AGAIN IN MY DRIVEWAY. THE CAR OFTEN HAS A SHUDDERING AND OCCASIONAL STALL WHEN STARTING IT. MOST WORRISOME, I WAS RECENTLY DRIVING WITH MY DAUGHTER AND AFTER WE EXITED THE HIGHWAY, AND SLOWED DOWN FOR A TOLL, THE CAR LOST IT'S ACCELERATION, DESPITE RPMS REVVING. WE PULLED TO THE SIDE OF THE ROAD, TURNED THE CAR OFF AND RE-STARTED, AND IT RAN REGULARLY HOME, BUT THIS WAS FRIGHTENING.
Corrective Action:
WE HAVE HAD 2 MAJOR ISSUES WITH THIS CAR: 1- MULTIPLE EPISODES OF BATTERY FAILURE REQUIRING A JUMP START OVER THE LAST YEAR. THIS HAS HAPPENED WHEN THE CAR WAS NOT USED FOR A WEEK, BUT ALSO RANDOMLY AFTER A DRIVE. JUST HAPPENED 4 DAYS AGO AFTER A 30 MINUTE HIGHWAY DRIVE- WHEN WE CAME BACK OUT TO THE CAR AFTER 15 MINUTES, IT WOULDN'T START. WE JUMP STARTED IT, AND IT WAS FINE FOR A FEW DAYS, BUT NOW DEAD AGAIN IN MY DRIVEWAY. THE CAR OFTEN HAS A SHUDDERING AND OCCASIONAL STALL WHEN STARTING IT. MOST WORRISOME, I WAS RECENTLY DRIVING WITH MY DAUGHTER AND AFTER WE EXITED THE HIGHWAY, AND SLOWED DOWN FOR A TOLL, THE CAR LOST IT'S ACCELERATION, DESPITE RPMS REVVING. WE PULLED TO THE SIDE OF THE ROAD, TURNED THE CAR OFF AND RE-STARTED, AND IT RAN REGULARLY HOME, BUT THIS WAS FRIGHTENING.
Additional Notes:
WE HAVE HAD 2 MAJOR ISSUES WITH THIS CAR: 1- MULTIPLE EPISODES OF BATTERY FAILURE REQUIRING A JUMP START OVER THE LAST YEAR. THIS HAS HAPPENED WHEN THE CAR WAS NOT USED FOR A WEEK, BUT ALSO RANDOMLY AFTER A DRIVE. JUST HAPPENED 4 DAYS AGO AFTER A 30 MINUTE HIGHWAY DRIVE- WHEN WE CAME BACK OUT TO THE CAR AFTER 15 MINUTES, IT WOULDN'T START. WE JUMP STARTED IT, AND IT WAS FINE FOR A FEW DAYS, BUT NOW DEAD AGAIN IN MY DRIVEWAY. THE CAR OFTEN HAS A SHUDDERING AND OCCASIONAL STALL WHEN STARTING IT. MOST WORRISOME, I WAS RECENTLY DRIVING WITH MY DAUGHTER AND AFTER WE EXITED THE HIGHWAY, AND SLOWED DOWN FOR A TOLL, THE CAR LOST IT'S ACCELERATION, DESPITE RPMS REVVING. WE PULLED TO THE SIDE OF THE ROAD, TURNED THE CAR OFF AND RE-STARTED, AND IT RAN REGULARLY HOME, BUT THIS WAS FRIGHTENING.
Mfg Campaign: 11352160
Recall Date: Aug 30, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN THE LIFTGATE IS CLOSING A "CLICKING" NOISE IS MADE DUE TO STRESS ON THE LIFTGATE MOTOR. THIS IS CAUSED BECAUSE OF THE SIGNIFICANT AMOUNT OF STRAIN ON THE MOTOR TO OPEN THE LIFTGATE. THIS IS A SIGNIFICANT SAFETY ISSUE BECAUSE THE MOTOR WAS DESIGNED TO BE UNDER SIGNIFICANT STRESS AND WHEN IT FAILS, WILL CAUSE THE LIFTGATE TO FALL POTENTIALLY INJURING MY CHILDREN UNLOADING THE TRUNK. THE SUBARU DEALERSHIP AGREED THIS IS AN ISSUE THAT NEEDS TO BE RESOLVED BUT DOES NOT COVER THE COST OF REPAIRING THIS SAFETY ISSUE.
Corrective Action:
WHEN THE LIFTGATE IS CLOSING A "CLICKING" NOISE IS MADE DUE TO STRESS ON THE LIFTGATE MOTOR. THIS IS CAUSED BECAUSE OF THE SIGNIFICANT AMOUNT OF STRAIN ON THE MOTOR TO OPEN THE LIFTGATE. THIS IS A SIGNIFICANT SAFETY ISSUE BECAUSE THE MOTOR WAS DESIGNED TO BE UNDER SIGNIFICANT STRESS AND WHEN IT FAILS, WILL CAUSE THE LIFTGATE TO FALL POTENTIALLY INJURING MY CHILDREN UNLOADING THE TRUNK. THE SUBARU DEALERSHIP AGREED THIS IS AN ISSUE THAT NEEDS TO BE RESOLVED BUT DOES NOT COVER THE COST OF REPAIRING THIS SAFETY ISSUE.
Additional Notes:
WHEN THE LIFTGATE IS CLOSING A "CLICKING" NOISE IS MADE DUE TO STRESS ON THE LIFTGATE MOTOR. THIS IS CAUSED BECAUSE OF THE SIGNIFICANT AMOUNT OF STRAIN ON THE MOTOR TO OPEN THE LIFTGATE. THIS IS A SIGNIFICANT SAFETY ISSUE BECAUSE THE MOTOR WAS DESIGNED TO BE UNDER SIGNIFICANT STRESS AND WHEN IT FAILS, WILL CAUSE THE LIFTGATE TO FALL POTENTIALLY INJURING MY CHILDREN UNLOADING THE TRUNK. THE SUBARU DEALERSHIP AGREED THIS IS AN ISSUE THAT NEEDS TO BE RESOLVED BUT DOES NOT COVER THE COST OF REPAIRING THIS SAFETY ISSUE.
Mfg Campaign: 11349964
Recall Date: Aug 17, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
UNABLE TO REMOVE KEY FROM IGNITION WHEN TURNED OFF. INTERMITTENT ISSUE, APPEARS MANY PEOPLE HAVE THE PROBLEM. APPEARS THAT DEALERS WANT TO CHARGE BIG $$ TO FIX, SUBARU NEEDS TO STEP UP, THERE IS A TSP ON THIS ISSUE
Corrective Action:
UNABLE TO REMOVE KEY FROM IGNITION WHEN TURNED OFF. INTERMITTENT ISSUE, APPEARS MANY PEOPLE HAVE THE PROBLEM. APPEARS THAT DEALERS WANT TO CHARGE BIG $$ TO FIX, SUBARU NEEDS TO STEP UP, THERE IS A TSP ON THIS ISSUE
Additional Notes:
UNABLE TO REMOVE KEY FROM IGNITION WHEN TURNED OFF. INTERMITTENT ISSUE, APPEARS MANY PEOPLE HAVE THE PROBLEM. APPEARS THAT DEALERS WANT TO CHARGE BIG $$ TO FIX, SUBARU NEEDS TO STEP UP, THERE IS A TSP ON THIS ISSUE
Mfg Campaign: 11348708
Recall Date: Aug 11, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN YOU SHUT THE VEHICLE OFF THEY KEY GETS STUCK IN ACCESSORY MODE AND YOU ARE UNABLE TO REMOVE THE KEY. PROBLEM OCCURS INTERMITTENTLY.
Corrective Action:
WHEN YOU SHUT THE VEHICLE OFF THEY KEY GETS STUCK IN ACCESSORY MODE AND YOU ARE UNABLE TO REMOVE THE KEY. PROBLEM OCCURS INTERMITTENTLY.
Additional Notes:
WHEN YOU SHUT THE VEHICLE OFF THEY KEY GETS STUCK IN ACCESSORY MODE AND YOU ARE UNABLE TO REMOVE THE KEY. PROBLEM OCCURS INTERMITTENTLY.
Mfg Campaign: 11343872
Recall Date: Aug 7, 2020
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