Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y26, Y36
Recall Date: May 27, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
962 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ram 3500. The contact stated that on several occasions while driving at high speeds, the vehicle drove over a bump in the roadway and the ABS warning light, electronic stability control warning light, and the check engine warning light intermittently illuminated but remained illuminated. The contact stated that prior to driving over the bump, the cruise control operated as designed; however, after driving over the bump, the cruise control failed to operate as needed. The vehicle was taken to Auto Zone for diagnostic testing. The contact stated that several unknown codes were retrieved. The vehicle was not repaired. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 112,000.
Corrective Action:
The contact owns a 2018 Ram 3500. The contact stated that on several occasions while driving at high speeds, the vehicle drove over a bump in the roadway and the ABS warning light, electronic stability control warning light, and the check engine warning light intermittently illuminated but remained illuminated. The contact stated that prior to driving over the bump, the cruise control operated as designed; however, after driving over the bump, the cruise control failed to operate as needed. The vehicle was taken to Auto Zone for diagnostic testing. The contact stated that several unknown codes were retrieved. The vehicle was not repaired. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 112,000.
Additional Notes:
The contact owns a 2018 Ram 3500. The contact stated that on several occasions while driving at high speeds, the vehicle drove over a bump in the roadway and the ABS warning light, electronic stability control warning light, and the check engine warning light intermittently illuminated but remained illuminated. The contact stated that prior to driving over the bump, the cruise control operated as designed; however, after driving over the bump, the cruise control failed to operate as needed. The vehicle was taken to Auto Zone for diagnostic testing. The contact stated that several unknown codes were retrieved. The vehicle was not repaired. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 112,000.
Mfg Campaign: 11526636
Recall Date: Jun 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
In July 2022 our 2018 RAM 3500 Diesel 4 by 4 truck started having an intermittent alert. Service electronic brake system, ABS, traction control. Cruise control is disabled during this alert. May 2023 the vehicle was taken to local dealer for a diagnostic. They revealed no codes were revealed answer was to replace the ITBM at a cost of 921.00. And the diagnostic charge was 233.00. I tried to contact the dealer for further questions with no cooperation. I started investigating and purchased a code reader at my own cost. The code that showed was C0020-01 ABS Pump Motor Control-Electrical Failure. Much different than the ITBM I was told. Fiat Chrysler Automobiles put out a Case Number: S2005000004 Release Date 04/28/2020 Symptom/Vehicle Issue: C0020-01-ABS PUMP MOTOR CONTROL- GENERAL ELECTRICAL FAILURE Discussion: Basically says to replace HCU first and then ECU if code still active. So, the dealer is aware of the issue and outright lied to me. There is also an active Class Action Lawsuit for this very issue In California Plantiff James Neu. The fact that my vehicle is not in a safe working condition with this faulty part. The fact that the Dealer is lying about which part is defective and would have installed a different part than what they said the problem is. It is very disturbing that an automotive company is treating the safety of their customers so carelessly. The Fact that this is a common and widespread issue and nothing is being done to rectify, appalling. Thousands of vehicles on the road, no parts available. Action needs to be taken. Lives will be lost, severe injury, it can happen to innocent people. Please do something
Corrective Action:
In July 2022 our 2018 RAM 3500 Diesel 4 by 4 truck started having an intermittent alert. Service electronic brake system, ABS, traction control. Cruise control is disabled during this alert. May 2023 the vehicle was taken to local dealer for a diagnostic. They revealed no codes were revealed answer was to replace the ITBM at a cost of 921.00. And the diagnostic charge was 233.00. I tried to contact the dealer for further questions with no cooperation. I started investigating and purchased a code reader at my own cost. The code that showed was C0020-01 ABS Pump Motor Control-Electrical Failure. Much different than the ITBM I was told. Fiat Chrysler Automobiles put out a Case Number: S2005000004 Release Date 04/28/2020 Symptom/Vehicle Issue: C0020-01-ABS PUMP MOTOR CONTROL- GENERAL ELECTRICAL FAILURE Discussion: Basically says to replace HCU first and then ECU if code still active. So, the dealer is aware of the issue and outright lied to me. There is also an active Class Action Lawsuit for this very issue In California Plantiff James Neu. The fact that my vehicle is not in a safe working condition with this faulty part. The fact that the Dealer is lying about which part is defective and would have installed a different part than what they said the problem is. It is very disturbing that an automotive company is treating the safety of their customers so carelessly. The Fact that this is a common and widespread issue and nothing is being done to rectify, appalling. Thousands of vehicles on the road, no parts available. Action needs to be taken. Lives will be lost, severe injury, it can happen to innocent people. Please do something
Additional Notes:
In July 2022 our 2018 RAM 3500 Diesel 4 by 4 truck started having an intermittent alert. Service electronic brake system, ABS, traction control. Cruise control is disabled during this alert. May 2023 the vehicle was taken to local dealer for a diagnostic. They revealed no codes were revealed answer was to replace the ITBM at a cost of 921.00. And the diagnostic charge was 233.00. I tried to contact the dealer for further questions with no cooperation. I started investigating and purchased a code reader at my own cost. The code that showed was C0020-01 ABS Pump Motor Control-Electrical Failure. Much different than the ITBM I was told. Fiat Chrysler Automobiles put out a Case Number: S2005000004 Release Date 04/28/2020 Symptom/Vehicle Issue: C0020-01-ABS PUMP MOTOR CONTROL- GENERAL ELECTRICAL FAILURE Discussion: Basically says to replace HCU first and then ECU if code still active. So, the dealer is aware of the issue and outright lied to me. There is also an active Class Action Lawsuit for this very issue In California Plantiff James Neu. The fact that my vehicle is not in a safe working condition with this faulty part. The fact that the Dealer is lying about which part is defective and would have installed a different part than what they said the problem is. It is very disturbing that an automotive company is treating the safety of their customers so carelessly. The Fact that this is a common and widespread issue and nothing is being done to rectify, appalling. Thousands of vehicles on the road, no parts available. Action needs to be taken. Lives will be lost, severe injury, it can happen to innocent people. Please do something
Mfg Campaign: 11526404
Recall Date: Jun 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
In July 2022 our 2018 RAM 3500 Diesel 4 by 4 truck started having an intermittent alert. Service electronic brake system, ABS, traction control. Cruise control is disabled during this alert. May 2023 the vehicle was taken to local dealer for a diagnostic. They revealed no codes were revealed answer was to replace the ITBM at a cost of 921.00. And the diagnostic charge was 233.00. I tried to contact the dealer for further questions with no cooperation. I started investigating and purchased a code reader at my own cost. The code that showed was C0020-01 ABS Pump Motor Control-Electrical Failure. Much different than the ITBM I was told. Fiat Chrysler Automobiles put out a Case Number: S2005000004 Release Date 04/28/2020 Symptom/Vehicle Issue: C0020-01-ABS PUMP MOTOR CONTROL- GENERAL ELECTRICAL FAILURE Discussion: Basically says to replace HCU first and then ECU if code still active. So, the dealer is aware of the issue and outright lied to me. There is also an active Class Action Lawsuit for this very issue In California Plantiff James Neu. The fact that my vehicle is not in a safe working condition with this faulty part. The fact that the Dealer is lying about which part is defective and would have installed a different part than what they said the problem is. It is very disturbing that an automotive company is treating the safety of their customers so carelessly. The Fact that this is a common and widespread issue and nothing is being done to rectify, appalling. Thousands of vehicles on the road, no parts available. Action needs to be taken. Lives will be lost, severe injury, it can happen to innocent people. Please do something
Corrective Action:
In July 2022 our 2018 RAM 3500 Diesel 4 by 4 truck started having an intermittent alert. Service electronic brake system, ABS, traction control. Cruise control is disabled during this alert. May 2023 the vehicle was taken to local dealer for a diagnostic. They revealed no codes were revealed answer was to replace the ITBM at a cost of 921.00. And the diagnostic charge was 233.00. I tried to contact the dealer for further questions with no cooperation. I started investigating and purchased a code reader at my own cost. The code that showed was C0020-01 ABS Pump Motor Control-Electrical Failure. Much different than the ITBM I was told. Fiat Chrysler Automobiles put out a Case Number: S2005000004 Release Date 04/28/2020 Symptom/Vehicle Issue: C0020-01-ABS PUMP MOTOR CONTROL- GENERAL ELECTRICAL FAILURE Discussion: Basically says to replace HCU first and then ECU if code still active. So, the dealer is aware of the issue and outright lied to me. There is also an active Class Action Lawsuit for this very issue In California Plantiff James Neu. The fact that my vehicle is not in a safe working condition with this faulty part. The fact that the Dealer is lying about which part is defective and would have installed a different part than what they said the problem is. It is very disturbing that an automotive company is treating the safety of their customers so carelessly. The Fact that this is a common and widespread issue and nothing is being done to rectify, appalling. Thousands of vehicles on the road, no parts available. Action needs to be taken. Lives will be lost, severe injury, it can happen to innocent people. Please do something
Additional Notes:
In July 2022 our 2018 RAM 3500 Diesel 4 by 4 truck started having an intermittent alert. Service electronic brake system, ABS, traction control. Cruise control is disabled during this alert. May 2023 the vehicle was taken to local dealer for a diagnostic. They revealed no codes were revealed answer was to replace the ITBM at a cost of 921.00. And the diagnostic charge was 233.00. I tried to contact the dealer for further questions with no cooperation. I started investigating and purchased a code reader at my own cost. The code that showed was C0020-01 ABS Pump Motor Control-Electrical Failure. Much different than the ITBM I was told. Fiat Chrysler Automobiles put out a Case Number: S2005000004 Release Date 04/28/2020 Symptom/Vehicle Issue: C0020-01-ABS PUMP MOTOR CONTROL- GENERAL ELECTRICAL FAILURE Discussion: Basically says to replace HCU first and then ECU if code still active. So, the dealer is aware of the issue and outright lied to me. There is also an active Class Action Lawsuit for this very issue In California Plantiff James Neu. The fact that my vehicle is not in a safe working condition with this faulty part. The fact that the Dealer is lying about which part is defective and would have installed a different part than what they said the problem is. It is very disturbing that an automotive company is treating the safety of their customers so carelessly. The Fact that this is a common and widespread issue and nothing is being done to rectify, appalling. Thousands of vehicles on the road, no parts available. Action needs to be taken. Lives will be lost, severe injury, it can happen to innocent people. Please do something
Mfg Campaign: 11526404
Recall Date: Jun 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
In July 2022 our 2018 RAM 3500 Diesel 4 by 4 truck started having an intermittent alert. Service electronic brake system, ABS, traction control. Cruise control is disabled during this alert. May 2023 the vehicle was taken to local dealer for a diagnostic. They revealed no codes were revealed answer was to replace the ITBM at a cost of 921.00. And the diagnostic charge was 233.00. I tried to contact the dealer for further questions with no cooperation. I started investigating and purchased a code reader at my own cost. The code that showed was C0020-01 ABS Pump Motor Control-Electrical Failure. Much different than the ITBM I was told. Fiat Chrysler Automobiles put out a Case Number: S2005000004 Release Date 04/28/2020 Symptom/Vehicle Issue: C0020-01-ABS PUMP MOTOR CONTROL- GENERAL ELECTRICAL FAILURE Discussion: Basically says to replace HCU first and then ECU if code still active. So, the dealer is aware of the issue and outright lied to me. There is also an active Class Action Lawsuit for this very issue In California Plantiff James Neu. The fact that my vehicle is not in a safe working condition with this faulty part. The fact that the Dealer is lying about which part is defective and would have installed a different part than what they said the problem is. It is very disturbing that an automotive company is treating the safety of their customers so carelessly. The Fact that this is a common and widespread issue and nothing is being done to rectify, appalling. Thousands of vehicles on the road, no parts available. Action needs to be taken. Lives will be lost, severe injury, it can happen to innocent people. Please do something
Corrective Action:
In July 2022 our 2018 RAM 3500 Diesel 4 by 4 truck started having an intermittent alert. Service electronic brake system, ABS, traction control. Cruise control is disabled during this alert. May 2023 the vehicle was taken to local dealer for a diagnostic. They revealed no codes were revealed answer was to replace the ITBM at a cost of 921.00. And the diagnostic charge was 233.00. I tried to contact the dealer for further questions with no cooperation. I started investigating and purchased a code reader at my own cost. The code that showed was C0020-01 ABS Pump Motor Control-Electrical Failure. Much different than the ITBM I was told. Fiat Chrysler Automobiles put out a Case Number: S2005000004 Release Date 04/28/2020 Symptom/Vehicle Issue: C0020-01-ABS PUMP MOTOR CONTROL- GENERAL ELECTRICAL FAILURE Discussion: Basically says to replace HCU first and then ECU if code still active. So, the dealer is aware of the issue and outright lied to me. There is also an active Class Action Lawsuit for this very issue In California Plantiff James Neu. The fact that my vehicle is not in a safe working condition with this faulty part. The fact that the Dealer is lying about which part is defective and would have installed a different part than what they said the problem is. It is very disturbing that an automotive company is treating the safety of their customers so carelessly. The Fact that this is a common and widespread issue and nothing is being done to rectify, appalling. Thousands of vehicles on the road, no parts available. Action needs to be taken. Lives will be lost, severe injury, it can happen to innocent people. Please do something
Additional Notes:
In July 2022 our 2018 RAM 3500 Diesel 4 by 4 truck started having an intermittent alert. Service electronic brake system, ABS, traction control. Cruise control is disabled during this alert. May 2023 the vehicle was taken to local dealer for a diagnostic. They revealed no codes were revealed answer was to replace the ITBM at a cost of 921.00. And the diagnostic charge was 233.00. I tried to contact the dealer for further questions with no cooperation. I started investigating and purchased a code reader at my own cost. The code that showed was C0020-01 ABS Pump Motor Control-Electrical Failure. Much different than the ITBM I was told. Fiat Chrysler Automobiles put out a Case Number: S2005000004 Release Date 04/28/2020 Symptom/Vehicle Issue: C0020-01-ABS PUMP MOTOR CONTROL- GENERAL ELECTRICAL FAILURE Discussion: Basically says to replace HCU first and then ECU if code still active. So, the dealer is aware of the issue and outright lied to me. There is also an active Class Action Lawsuit for this very issue In California Plantiff James Neu. The fact that my vehicle is not in a safe working condition with this faulty part. The fact that the Dealer is lying about which part is defective and would have installed a different part than what they said the problem is. It is very disturbing that an automotive company is treating the safety of their customers so carelessly. The Fact that this is a common and widespread issue and nothing is being done to rectify, appalling. Thousands of vehicles on the road, no parts available. Action needs to be taken. Lives will be lost, severe injury, it can happen to innocent people. Please do something
Mfg Campaign: 11526404
Recall Date: Jun 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
2018 Dodge 3500 ABS light came on and disabled cruise control functions. Took to dealer and another 3rd party, both said replacement of ABS module was only solution to fix. Fairly expensive fix. It first happened around 60,000 miles sometime in 2021 and now at 80,000 miles it no longer functions. No recall appears to exist but it is a problem.
Corrective Action:
2018 Dodge 3500 ABS light came on and disabled cruise control functions. Took to dealer and another 3rd party, both said replacement of ABS module was only solution to fix. Fairly expensive fix. It first happened around 60,000 miles sometime in 2021 and now at 80,000 miles it no longer functions. No recall appears to exist but it is a problem.
Additional Notes:
2018 Dodge 3500 ABS light came on and disabled cruise control functions. Took to dealer and another 3rd party, both said replacement of ABS module was only solution to fix. Fairly expensive fix. It first happened around 60,000 miles sometime in 2021 and now at 80,000 miles it no longer functions. No recall appears to exist but it is a problem.
Mfg Campaign: 11525989
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Intermittent warning lights for ABS and traction control. Message to "Service Electeonic Brake System". Data scan indicated ABS pump failure. Research shows this is a known issue. Dealer can't get parts to repair.
Corrective Action:
Intermittent warning lights for ABS and traction control. Message to "Service Electeonic Brake System". Data scan indicated ABS pump failure. Research shows this is a known issue. Dealer can't get parts to repair.
Additional Notes:
Intermittent warning lights for ABS and traction control. Message to "Service Electeonic Brake System". Data scan indicated ABS pump failure. Research shows this is a known issue. Dealer can't get parts to repair.
Mfg Campaign: 11526098
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 3500. The contact stated the anti-lock braking system (ABS) and traction control warning lights were illuminated intermittently. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 26,000.
Corrective Action:
The contact owns a 2018 Ram 3500. The contact stated the anti-lock braking system (ABS) and traction control warning lights were illuminated intermittently. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 26,000.
Additional Notes:
The contact owns a 2018 Ram 3500. The contact stated the anti-lock braking system (ABS) and traction control warning lights were illuminated intermittently. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 26,000.
Mfg Campaign: 11525820
Recall Date: Jun 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS pump set a code c0020-01 general electric failure. Upon Inspection by a Mopar technician it was found that the pump needs to replaced. Was advised not to drive the vehicle for it was not safe because of the pump failure the abs feature of the brake system might fail. There is only 15000 miles on the vehicle.
Corrective Action:
The ABS pump set a code c0020-01 general electric failure. Upon Inspection by a Mopar technician it was found that the pump needs to replaced. Was advised not to drive the vehicle for it was not safe because of the pump failure the abs feature of the brake system might fail. There is only 15000 miles on the vehicle.
Additional Notes:
The ABS pump set a code c0020-01 general electric failure. Upon Inspection by a Mopar technician it was found that the pump needs to replaced. Was advised not to drive the vehicle for it was not safe because of the pump failure the abs feature of the brake system might fail. There is only 15000 miles on the vehicle.
Mfg Campaign: 11525693
Recall Date: Jun 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS Brake System Failure Loss of ABS Brake System FunctionCheck Electronic Brake System Display On Confirmed at Dealer (No Repair Parts Available ON Backorder) Service ABS System Display On ABS Warning Light On Traction Control Light On This has occurred for the second time with this truck. Replace Hydraulic Control Unit at 17732 miles under factory warranty 09/28/2020 Problem has reoccured at 49600 mileage 06/03/2023
Corrective Action:
ABS Brake System Failure Loss of ABS Brake System FunctionCheck Electronic Brake System Display On Confirmed at Dealer (No Repair Parts Available ON Backorder) Service ABS System Display On ABS Warning Light On Traction Control Light On This has occurred for the second time with this truck. Replace Hydraulic Control Unit at 17732 miles under factory warranty 09/28/2020 Problem has reoccured at 49600 mileage 06/03/2023
Additional Notes:
ABS Brake System Failure Loss of ABS Brake System FunctionCheck Electronic Brake System Display On Confirmed at Dealer (No Repair Parts Available ON Backorder) Service ABS System Display On ABS Warning Light On Traction Control Light On This has occurred for the second time with this truck. Replace Hydraulic Control Unit at 17732 miles under factory warranty 09/28/2020 Problem has reoccured at 49600 mileage 06/03/2023
Mfg Campaign: 11525401
Recall Date: Jun 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS and traction control warning lights come on sporadically.
Corrective Action:
ABS and traction control warning lights come on sporadically.
Additional Notes:
ABS and traction control warning lights come on sporadically.
Mfg Campaign: 11525237
Recall Date: Jun 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS faulty. No solution from dealer to correct so chime continuously, lights on dash and ABS not functioning. Part on back order with no foreseeable stock date and new parts are not correcting problem anyway, according to dealer. Here are additional notes from web: 2018 Ram 2500 ABS/HCU problem. Code C0020-01. 10/2022 Class action law suit filed in Texas for 2017-2018 Ram 2500/3500. 12/2022 NHTSA open investigation into the 2017-2018 Ram 2500/3500 trucks. 4/28/2020 FCA issues “Diagnostics for this DTC are currently under review. When working on a vehicle with an active C0020-01 and testing leads to replacement of both the HCU and ABS Module, order and replace the HCU first. Do not order or replace the ECU. Follow Service Information to replace and bleed the HCU. Then perform a test drive. If the DTC C0020-01 did not reset- repair is complete. If the C0020-01 did return active, replace the ECU and return the parts to FCA.” However nobody at my dealer has heard of break issues on the 2018 Ram 2500. Common enough of a problem FCA sent out communication with the dealers on how to fix this issue.
Corrective Action:
ABS faulty. No solution from dealer to correct so chime continuously, lights on dash and ABS not functioning. Part on back order with no foreseeable stock date and new parts are not correcting problem anyway, according to dealer. Here are additional notes from web: 2018 Ram 2500 ABS/HCU problem. Code C0020-01. 10/2022 Class action law suit filed in Texas for 2017-2018 Ram 2500/3500. 12/2022 NHTSA open investigation into the 2017-2018 Ram 2500/3500 trucks. 4/28/2020 FCA issues “Diagnostics for this DTC are currently under review. When working on a vehicle with an active C0020-01 and testing leads to replacement of both the HCU and ABS Module, order and replace the HCU first. Do not order or replace the ECU. Follow Service Information to replace and bleed the HCU. Then perform a test drive. If the DTC C0020-01 did not reset- repair is complete. If the C0020-01 did return active, replace the ECU and return the parts to FCA.” However nobody at my dealer has heard of break issues on the 2018 Ram 2500. Common enough of a problem FCA sent out communication with the dealers on how to fix this issue.
Additional Notes:
ABS faulty. No solution from dealer to correct so chime continuously, lights on dash and ABS not functioning. Part on back order with no foreseeable stock date and new parts are not correcting problem anyway, according to dealer. Here are additional notes from web: 2018 Ram 2500 ABS/HCU problem. Code C0020-01. 10/2022 Class action law suit filed in Texas for 2017-2018 Ram 2500/3500. 12/2022 NHTSA open investigation into the 2017-2018 Ram 2500/3500 trucks. 4/28/2020 FCA issues “Diagnostics for this DTC are currently under review. When working on a vehicle with an active C0020-01 and testing leads to replacement of both the HCU and ABS Module, order and replace the HCU first. Do not order or replace the ECU. Follow Service Information to replace and bleed the HCU. Then perform a test drive. If the DTC C0020-01 did not reset- repair is complete. If the C0020-01 did return active, replace the ECU and return the parts to FCA.” However nobody at my dealer has heard of break issues on the 2018 Ram 2500. Common enough of a problem FCA sent out communication with the dealers on how to fix this issue.
Mfg Campaign: 11525063
Recall Date: Jun 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
"Service ABS"; ABS & Traction Control lights & chimes come on. This is random, sometimes for hours at a time and sometimes for days without. I've researched and have found this is very common with 2016-2018 Ram trucks.
Corrective Action:
"Service ABS"; ABS & Traction Control lights & chimes come on. This is random, sometimes for hours at a time and sometimes for days without. I've researched and have found this is very common with 2016-2018 Ram trucks.
Additional Notes:
"Service ABS"; ABS & Traction Control lights & chimes come on. This is random, sometimes for hours at a time and sometimes for days without. I've researched and have found this is very common with 2016-2018 Ram trucks.
Mfg Campaign: 11524937
Recall Date: Jun 1, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Hydraulic Control Unit and ABS Module need to be replaced for the 2nd time.
Corrective Action:
Hydraulic Control Unit and ABS Module need to be replaced for the 2nd time.
Additional Notes:
Hydraulic Control Unit and ABS Module need to be replaced for the 2nd time.
Mfg Campaign: 11524684
Recall Date: May 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The ABS and Traction lights intermittently come on and blink non stop. Also, a "Service Antilock Brake System" and a "Service Electronic Braking System " message scrolls through the dashboard screen with an audible alarm. The truck was inspected on September 2nd of 2020 and parts 05400701- Control unit, Brake anti-lock hydraulic and part 68143491AA- Control Antilock Braking System were replaced under the manufactures warranty at 20,457 miles by Arrigo Dodge Chrysler Jeep Ram ID 45724. On May 27th of 2022, once again the same parts failed and dealer ID 58821- Massey- Yardley Dodge Chrysler replaced the failed parts for a second time. The milage on the truck was 60,540 at the time of this repair. The paperwork from the dealer shows an ABS Control Unit Internal Failure. Less than a year later, on May 5, 2023 the parts failed once again (3rd time). I took the truck to dealer ID 58821- Massey- Yardley- Dodge Chrysler for inspection and repair service but I was informed that repairs were not available and that this issue was put on an engineering hold for further review since the parts continue to fail. There is no available timeline for repairs. This lack of response from the manufacturer and the flaw in design creates a safety hazard not only for my family and I but for other drivers around me since the truck breaking response is delayed at times.The truck does not break promptly and the cruise control is cancelled automatically. In addition, the trucks slows down when the message comes on in the dashboard. The problem has been addressed twice by two separate RAM dealers but the issue is not the dealer but manufacturer design. At this time (the third time) there is no solution available to address this ongoing and repetitive defect. The problem has not been resolved. I have attached a copy of all the paperwork and comments from the dealers in case they are needed.
Corrective Action:
The ABS and Traction lights intermittently come on and blink non stop. Also, a "Service Antilock Brake System" and a "Service Electronic Braking System " message scrolls through the dashboard screen with an audible alarm. The truck was inspected on September 2nd of 2020 and parts 05400701- Control unit, Brake anti-lock hydraulic and part 68143491AA- Control Antilock Braking System were replaced under the manufactures warranty at 20,457 miles by Arrigo Dodge Chrysler Jeep Ram ID 45724. On May 27th of 2022, once again the same parts failed and dealer ID 58821- Massey- Yardley Dodge Chrysler replaced the failed parts for a second time. The milage on the truck was 60,540 at the time of this repair. The paperwork from the dealer shows an ABS Control Unit Internal Failure. Less than a year later, on May 5, 2023 the parts failed once again (3rd time). I took the truck to dealer ID 58821- Massey- Yardley- Dodge Chrysler for inspection and repair service but I was informed that repairs were not available and that this issue was put on an engineering hold for further review since the parts continue to fail. There is no available timeline for repairs. This lack of response from the manufacturer and the flaw in design creates a safety hazard not only for my family and I but for other drivers around me since the truck breaking response is delayed at times.The truck does not break promptly and the cruise control is cancelled automatically. In addition, the trucks slows down when the message comes on in the dashboard. The problem has been addressed twice by two separate RAM dealers but the issue is not the dealer but manufacturer design. At this time (the third time) there is no solution available to address this ongoing and repetitive defect. The problem has not been resolved. I have attached a copy of all the paperwork and comments from the dealers in case they are needed.
Additional Notes:
The ABS and Traction lights intermittently come on and blink non stop. Also, a "Service Antilock Brake System" and a "Service Electronic Braking System " message scrolls through the dashboard screen with an audible alarm. The truck was inspected on September 2nd of 2020 and parts 05400701- Control unit, Brake anti-lock hydraulic and part 68143491AA- Control Antilock Braking System were replaced under the manufactures warranty at 20,457 miles by Arrigo Dodge Chrysler Jeep Ram ID 45724. On May 27th of 2022, once again the same parts failed and dealer ID 58821- Massey- Yardley Dodge Chrysler replaced the failed parts for a second time. The milage on the truck was 60,540 at the time of this repair. The paperwork from the dealer shows an ABS Control Unit Internal Failure. Less than a year later, on May 5, 2023 the parts failed once again (3rd time). I took the truck to dealer ID 58821- Massey- Yardley- Dodge Chrysler for inspection and repair service but I was informed that repairs were not available and that this issue was put on an engineering hold for further review since the parts continue to fail. There is no available timeline for repairs. This lack of response from the manufacturer and the flaw in design creates a safety hazard not only for my family and I but for other drivers around me since the truck breaking response is delayed at times.The truck does not break promptly and the cruise control is cancelled automatically. In addition, the trucks slows down when the message comes on in the dashboard. The problem has been addressed twice by two separate RAM dealers but the issue is not the dealer but manufacturer design. At this time (the third time) there is no solution available to address this ongoing and repetitive defect. The problem has not been resolved. I have attached a copy of all the paperwork and comments from the dealers in case they are needed.
Mfg Campaign: 11523713
Recall Date: May 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS braking keeps flashing and brakes are intermittent. The module was replaced by Ford dealer a while back. Truck only has 118k miles on it but continues to be a problems. I have not contacted dealer yet due to the time they take to do anything.
Corrective Action:
ABS braking keeps flashing and brakes are intermittent. The module was replaced by Ford dealer a while back. Truck only has 118k miles on it but continues to be a problems. I have not contacted dealer yet due to the time they take to do anything.
Additional Notes:
ABS braking keeps flashing and brakes are intermittent. The module was replaced by Ford dealer a while back. Truck only has 118k miles on it but continues to be a problems. I have not contacted dealer yet due to the time they take to do anything.
Mfg Campaign: 11523147
Recall Date: May 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Service ABS, traction control, ESP, ABS lights come on. Vehicle constantly beeps. RAM dealer says it needs a new HCU/ABS module (on national backorder) and/or ABS pump. Second time this has happened. Vehicle now at 77k miles and it happened all over again. If this is happening regularly then something must be defective with the parts they are putting on the truck.
Corrective Action:
Service ABS, traction control, ESP, ABS lights come on. Vehicle constantly beeps. RAM dealer says it needs a new HCU/ABS module (on national backorder) and/or ABS pump. Second time this has happened. Vehicle now at 77k miles and it happened all over again. If this is happening regularly then something must be defective with the parts they are putting on the truck.
Additional Notes:
Service ABS, traction control, ESP, ABS lights come on. Vehicle constantly beeps. RAM dealer says it needs a new HCU/ABS module (on national backorder) and/or ABS pump. Second time this has happened. Vehicle now at 77k miles and it happened all over again. If this is happening regularly then something must be defective with the parts they are putting on the truck.
Mfg Campaign: 11523338
Recall Date: May 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Service ABS, traction control, ESP, ABS lights come on. Vehicle constantly beeps. RAM dealer says it needs a new HCU/ABS module (on national backorder) and/or ABS pump. Second time this has happened. Vehicle now at 77k miles and it happened all over again. If this is happening regularly then something must be defective with the parts they are putting on the truck.
Corrective Action:
Service ABS, traction control, ESP, ABS lights come on. Vehicle constantly beeps. RAM dealer says it needs a new HCU/ABS module (on national backorder) and/or ABS pump. Second time this has happened. Vehicle now at 77k miles and it happened all over again. If this is happening regularly then something must be defective with the parts they are putting on the truck.
Additional Notes:
Service ABS, traction control, ESP, ABS lights come on. Vehicle constantly beeps. RAM dealer says it needs a new HCU/ABS module (on national backorder) and/or ABS pump. Second time this has happened. Vehicle now at 77k miles and it happened all over again. If this is happening regularly then something must be defective with the parts they are putting on the truck.
Mfg Campaign: 11523338
Recall Date: May 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Loss of brake performance NHTSA action no. PE22012. Intermittent random dash warning “service electronic braking system and ABS”. Loss of cruise control and 4x4 functionality when lit as well as trailer brake control. Started Nov 2022 and currently continues. Will go weeks without problems and then problem will restart. Many issues listed on Internet forums regarding same. This should be a recall before someone towing a large trailer (as these trucks were designed) loses brake functionality due to a known problem and causes severe injury and/or death. Vehicle currently has approx. 45,000 miles. Multiple forum responses on internet have had parts replaced multiple times in similar mileage
Corrective Action:
Loss of brake performance NHTSA action no. PE22012. Intermittent random dash warning “service electronic braking system and ABS”. Loss of cruise control and 4x4 functionality when lit as well as trailer brake control. Started Nov 2022 and currently continues. Will go weeks without problems and then problem will restart. Many issues listed on Internet forums regarding same. This should be a recall before someone towing a large trailer (as these trucks were designed) loses brake functionality due to a known problem and causes severe injury and/or death. Vehicle currently has approx. 45,000 miles. Multiple forum responses on internet have had parts replaced multiple times in similar mileage
Additional Notes:
Loss of brake performance NHTSA action no. PE22012. Intermittent random dash warning “service electronic braking system and ABS”. Loss of cruise control and 4x4 functionality when lit as well as trailer brake control. Started Nov 2022 and currently continues. Will go weeks without problems and then problem will restart. Many issues listed on Internet forums regarding same. This should be a recall before someone towing a large trailer (as these trucks were designed) loses brake functionality due to a known problem and causes severe injury and/or death. Vehicle currently has approx. 45,000 miles. Multiple forum responses on internet have had parts replaced multiple times in similar mileage
Mfg Campaign: 11523066
Recall Date: May 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS Control Module bad needs recall Hydraulic Control Module bad need’s recall Dashboard ABS / Traction Control lights and buzzers going off.
Corrective Action:
ABS Control Module bad needs recall Hydraulic Control Module bad need’s recall Dashboard ABS / Traction Control lights and buzzers going off.
Additional Notes:
ABS Control Module bad needs recall Hydraulic Control Module bad need’s recall Dashboard ABS / Traction Control lights and buzzers going off.
Mfg Campaign: 11522374
Recall Date: May 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 3500. The contact stated that on four separate occasions while driving at various speeds, the ABS system locked up the rear wheels, causing the vehicle to skid and the trailer that was being hauled to thrust around out of control. Additionally, the contact stated that the ABS, Electronic Brake System, and Stability Control Warning lights were illuminated. The contact stated that the cruise control operated as intended for a short while but then inadvertently deactivated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the ABS module needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 63,000.
Corrective Action:
The contact owns a 2018 Ram 3500. The contact stated that on four separate occasions while driving at various speeds, the ABS system locked up the rear wheels, causing the vehicle to skid and the trailer that was being hauled to thrust around out of control. Additionally, the contact stated that the ABS, Electronic Brake System, and Stability Control Warning lights were illuminated. The contact stated that the cruise control operated as intended for a short while but then inadvertently deactivated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the ABS module needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 63,000.
Additional Notes:
The contact owns a 2018 Ram 3500. The contact stated that on four separate occasions while driving at various speeds, the ABS system locked up the rear wheels, causing the vehicle to skid and the trailer that was being hauled to thrust around out of control. Additionally, the contact stated that the ABS, Electronic Brake System, and Stability Control Warning lights were illuminated. The contact stated that the cruise control operated as intended for a short while but then inadvertently deactivated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the ABS module needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 63,000.
Mfg Campaign: 11522100
Recall Date: May 15, 2023
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