Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y26, Y36
Recall Date: May 27, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
962 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
C0020-01 ABS Pump Motor Control - General Electrical Failure Under Warranty by FCA Extended Warranty Unable to order part until after 2/21/24 Unsafe to drive with issue and cruise control is inoperable Dash continues to beep while driving which is also very distracting
Corrective Action:
C0020-01 ABS Pump Motor Control - General Electrical Failure Under Warranty by FCA Extended Warranty Unable to order part until after 2/21/24 Unsafe to drive with issue and cruise control is inoperable Dash continues to beep while driving which is also very distracting
Additional Notes:
C0020-01 ABS Pump Motor Control - General Electrical Failure Under Warranty by FCA Extended Warranty Unable to order part until after 2/21/24 Unsafe to drive with issue and cruise control is inoperable Dash continues to beep while driving which is also very distracting
Mfg Campaign: 11534131
Recall Date: Jul 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
C0020-01 ABS Pump Motor Control - General Electrical Failure Under Warranty by FCA Extended Warranty Unable to order part until after 2/21/24 Unsafe to drive with issue and cruise control is inoperable Dash continues to beep while driving which is also very distracting
Corrective Action:
C0020-01 ABS Pump Motor Control - General Electrical Failure Under Warranty by FCA Extended Warranty Unable to order part until after 2/21/24 Unsafe to drive with issue and cruise control is inoperable Dash continues to beep while driving which is also very distracting
Additional Notes:
C0020-01 ABS Pump Motor Control - General Electrical Failure Under Warranty by FCA Extended Warranty Unable to order part until after 2/21/24 Unsafe to drive with issue and cruise control is inoperable Dash continues to beep while driving which is also very distracting
Mfg Campaign: 11534131
Recall Date: Jul 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving in heavy rain a car in front of me slammed on their brakes, in response I applied mine. Instead of the ABS engaging, the rear wheels locked up and started to slide, which caused the truck to start to slide sideways on the rain slick road. Fortunately, I had maintained sufficent distance between myself and the car in front of me and there was no accident. Also fortunate was the fact no other cars were around me when the vehicle started to skid. Once I got stopped I noticed the ABS and Traction Control lights were now illuminated on the dashboard. Later that day I had the codes downloaded and received a C0020 code. Which indicated an issue with the HCU and ABS. After reviewing this issue online, I discovered that this is a know issue to FCA and the NHTSA and that many complaints have been reported concerning this issues, including a document from FCA (Star Online Publication: Case #: S2005000004) which is also on the NHTSA own website. There is no system on a vehicle more important than the braking system! Knowing the number of occurrences of this issue and possible severity of injury or even death that could result from this issue, why has the NHTSA not issued a recall for the vehicles? The NHTSA knows of this issue as evidenced by the STAR publications (now at revision C) posted on your website! Please do what your agency was chartered to do, hold the manufacturer of these vehicles accountable for fixing an obvious safety issue! I was lucky, I was not injured, neither was anyone else, but other people may not be as fortunate. Thank you,
Corrective Action:
While driving in heavy rain a car in front of me slammed on their brakes, in response I applied mine. Instead of the ABS engaging, the rear wheels locked up and started to slide, which caused the truck to start to slide sideways on the rain slick road. Fortunately, I had maintained sufficent distance between myself and the car in front of me and there was no accident. Also fortunate was the fact no other cars were around me when the vehicle started to skid. Once I got stopped I noticed the ABS and Traction Control lights were now illuminated on the dashboard. Later that day I had the codes downloaded and received a C0020 code. Which indicated an issue with the HCU and ABS. After reviewing this issue online, I discovered that this is a know issue to FCA and the NHTSA and that many complaints have been reported concerning this issues, including a document from FCA (Star Online Publication: Case #: S2005000004) which is also on the NHTSA own website. There is no system on a vehicle more important than the braking system! Knowing the number of occurrences of this issue and possible severity of injury or even death that could result from this issue, why has the NHTSA not issued a recall for the vehicles? The NHTSA knows of this issue as evidenced by the STAR publications (now at revision C) posted on your website! Please do what your agency was chartered to do, hold the manufacturer of these vehicles accountable for fixing an obvious safety issue! I was lucky, I was not injured, neither was anyone else, but other people may not be as fortunate. Thank you,
Additional Notes:
While driving in heavy rain a car in front of me slammed on their brakes, in response I applied mine. Instead of the ABS engaging, the rear wheels locked up and started to slide, which caused the truck to start to slide sideways on the rain slick road. Fortunately, I had maintained sufficent distance between myself and the car in front of me and there was no accident. Also fortunate was the fact no other cars were around me when the vehicle started to skid. Once I got stopped I noticed the ABS and Traction Control lights were now illuminated on the dashboard. Later that day I had the codes downloaded and received a C0020 code. Which indicated an issue with the HCU and ABS. After reviewing this issue online, I discovered that this is a know issue to FCA and the NHTSA and that many complaints have been reported concerning this issues, including a document from FCA (Star Online Publication: Case #: S2005000004) which is also on the NHTSA own website. There is no system on a vehicle more important than the braking system! Knowing the number of occurrences of this issue and possible severity of injury or even death that could result from this issue, why has the NHTSA not issued a recall for the vehicles? The NHTSA knows of this issue as evidenced by the STAR publications (now at revision C) posted on your website! Please do what your agency was chartered to do, hold the manufacturer of these vehicles accountable for fixing an obvious safety issue! I was lucky, I was not injured, neither was anyone else, but other people may not be as fortunate. Thank you,
Mfg Campaign: 11533813
Recall Date: Jul 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ABS and Traction control lights on/off intermitantly. ABS Code C0020-01 ABS pump motor general electrical failure. See you recently posted some information regarding 2017-18 Ram 2500 -3500 trucks. Lots of complaints on Ram Truck forums. Lots of problems with HCU and ABS Contollers. SHOULD BE A RECALL. No braking problems...(yet)
Corrective Action:
ABS and Traction control lights on/off intermitantly. ABS Code C0020-01 ABS pump motor general electrical failure. See you recently posted some information regarding 2017-18 Ram 2500 -3500 trucks. Lots of complaints on Ram Truck forums. Lots of problems with HCU and ABS Contollers. SHOULD BE A RECALL. No braking problems...(yet)
Additional Notes:
ABS and Traction control lights on/off intermitantly. ABS Code C0020-01 ABS pump motor general electrical failure. See you recently posted some information regarding 2017-18 Ram 2500 -3500 trucks. Lots of complaints on Ram Truck forums. Lots of problems with HCU and ABS Contollers. SHOULD BE A RECALL. No braking problems...(yet)
Mfg Campaign: 11533814
Recall Date: Jul 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS and Traction control lights on/off intermitantly. ABS Code C0020-01 ABS pump motor general electrical failure. See you recently posted some information regarding 2017-18 Ram 2500 -3500 trucks. Lots of complaints on Ram Truck forums. Lots of problems with HCU and ABS Contollers. SHOULD BE A RECALL. No braking problems...(yet)
Corrective Action:
ABS and Traction control lights on/off intermitantly. ABS Code C0020-01 ABS pump motor general electrical failure. See you recently posted some information regarding 2017-18 Ram 2500 -3500 trucks. Lots of complaints on Ram Truck forums. Lots of problems with HCU and ABS Contollers. SHOULD BE A RECALL. No braking problems...(yet)
Additional Notes:
ABS and Traction control lights on/off intermitantly. ABS Code C0020-01 ABS pump motor general electrical failure. See you recently posted some information regarding 2017-18 Ram 2500 -3500 trucks. Lots of complaints on Ram Truck forums. Lots of problems with HCU and ABS Contollers. SHOULD BE A RECALL. No braking problems...(yet)
Mfg Campaign: 11533814
Recall Date: Jul 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS System flashes on and off that it needs to be serviced, also cruis control doesn’t work. Took it to dealer to get it diagnosed. Dealer says the HCU needs to be replaced and the ABS pump needs to be replaced and also that cause the brakes and rotors to wear out and they need to be replaced too.
Corrective Action:
ABS System flashes on and off that it needs to be serviced, also cruis control doesn’t work. Took it to dealer to get it diagnosed. Dealer says the HCU needs to be replaced and the ABS pump needs to be replaced and also that cause the brakes and rotors to wear out and they need to be replaced too.
Additional Notes:
ABS System flashes on and off that it needs to be serviced, also cruis control doesn’t work. Took it to dealer to get it diagnosed. Dealer says the HCU needs to be replaced and the ABS pump needs to be replaced and also that cause the brakes and rotors to wear out and they need to be replaced too.
Mfg Campaign: 11533301
Recall Date: Jul 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ABS System flashes on and off that it needs to be serviced, also cruis control doesn’t work. Took it to dealer to get it diagnosed. Dealer says the HCU needs to be replaced and the ABS pump needs to be replaced and also that cause the brakes and rotors to wear out and they need to be replaced too.
Corrective Action:
ABS System flashes on and off that it needs to be serviced, also cruis control doesn’t work. Took it to dealer to get it diagnosed. Dealer says the HCU needs to be replaced and the ABS pump needs to be replaced and also that cause the brakes and rotors to wear out and they need to be replaced too.
Additional Notes:
ABS System flashes on and off that it needs to be serviced, also cruis control doesn’t work. Took it to dealer to get it diagnosed. Dealer says the HCU needs to be replaced and the ABS pump needs to be replaced and also that cause the brakes and rotors to wear out and they need to be replaced too.
Mfg Campaign: 11533301
Recall Date: Jul 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
ABS System flashes on and off that it needs to be serviced, also cruis control doesn’t work. Took it to dealer to get it diagnosed. Dealer says the HCU needs to be replaced and the ABS pump needs to be replaced and also that cause the brakes and rotors to wear out and they need to be replaced too.
Corrective Action:
ABS System flashes on and off that it needs to be serviced, also cruis control doesn’t work. Took it to dealer to get it diagnosed. Dealer says the HCU needs to be replaced and the ABS pump needs to be replaced and also that cause the brakes and rotors to wear out and they need to be replaced too.
Additional Notes:
ABS System flashes on and off that it needs to be serviced, also cruis control doesn’t work. Took it to dealer to get it diagnosed. Dealer says the HCU needs to be replaced and the ABS pump needs to be replaced and also that cause the brakes and rotors to wear out and they need to be replaced too.
Mfg Campaign: 11533301
Recall Date: Jul 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
I was driving on the interstate highway. While driving at 60 mph towing a fifth wheel RV the front end shuddered for several seconds. Then the drivers side front wheel assembly broke off at the wheel studs. I was able to safely get to the breakdown lane. The drivers side front wheel assembly struck another vehicle traveling the oncoming lane. I was told that the vehicle that was struck was totaled. The police on scene documented the incident. The insurance representative has been notified and approved the repair. The collision repair facility documented. I also have pictures indicating broken front wheel studs.
Corrective Action:
I was driving on the interstate highway. While driving at 60 mph towing a fifth wheel RV the front end shuddered for several seconds. Then the drivers side front wheel assembly broke off at the wheel studs. I was able to safely get to the breakdown lane. The drivers side front wheel assembly struck another vehicle traveling the oncoming lane. I was told that the vehicle that was struck was totaled. The police on scene documented the incident. The insurance representative has been notified and approved the repair. The collision repair facility documented. I also have pictures indicating broken front wheel studs.
Additional Notes:
I was driving on the interstate highway. While driving at 60 mph towing a fifth wheel RV the front end shuddered for several seconds. Then the drivers side front wheel assembly broke off at the wheel studs. I was able to safely get to the breakdown lane. The drivers side front wheel assembly struck another vehicle traveling the oncoming lane. I was told that the vehicle that was struck was totaled. The police on scene documented the incident. The insurance representative has been notified and approved the repair. The collision repair facility documented. I also have pictures indicating broken front wheel studs.
Mfg Campaign: 11532925
Recall Date: Jul 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I was driving on the interstate highway. While driving at 60 mph towing a fifth wheel RV the front end shuddered for several seconds. Then the drivers side front wheel assembly broke off at the wheel studs. I was able to safely get to the breakdown lane. The drivers side front wheel assembly struck another vehicle traveling the oncoming lane. I was told that the vehicle that was struck was totaled. The police on scene documented the incident. The insurance representative has been notified and approved the repair. The collision repair facility documented. I also have pictures indicating broken front wheel studs.
Corrective Action:
I was driving on the interstate highway. While driving at 60 mph towing a fifth wheel RV the front end shuddered for several seconds. Then the drivers side front wheel assembly broke off at the wheel studs. I was able to safely get to the breakdown lane. The drivers side front wheel assembly struck another vehicle traveling the oncoming lane. I was told that the vehicle that was struck was totaled. The police on scene documented the incident. The insurance representative has been notified and approved the repair. The collision repair facility documented. I also have pictures indicating broken front wheel studs.
Additional Notes:
I was driving on the interstate highway. While driving at 60 mph towing a fifth wheel RV the front end shuddered for several seconds. Then the drivers side front wheel assembly broke off at the wheel studs. I was able to safely get to the breakdown lane. The drivers side front wheel assembly struck another vehicle traveling the oncoming lane. I was told that the vehicle that was struck was totaled. The police on scene documented the incident. The insurance representative has been notified and approved the repair. The collision repair facility documented. I also have pictures indicating broken front wheel studs.
Mfg Campaign: 11532925
Recall Date: Jul 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS/Electrical Break Control fault code C002001, a known issue with the 2018 Ram 3500, occurred at 26,000 miles rendering cruise control, traction control, and trailer brake controller inoperable. Repair parts are unavailable currently and is not covered under warranty due to age of vehicle.
Corrective Action:
ABS/Electrical Break Control fault code C002001, a known issue with the 2018 Ram 3500, occurred at 26,000 miles rendering cruise control, traction control, and trailer brake controller inoperable. Repair parts are unavailable currently and is not covered under warranty due to age of vehicle.
Additional Notes:
ABS/Electrical Break Control fault code C002001, a known issue with the 2018 Ram 3500, occurred at 26,000 miles rendering cruise control, traction control, and trailer brake controller inoperable. Repair parts are unavailable currently and is not covered under warranty due to age of vehicle.
Mfg Campaign: 11532936
Recall Date: Jul 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Ram 3500 Larime Crew Cab Deisel with 47,800 miles. We were driving home from our seasonal campsite, (about a 2 hour trip on highway) and it began to rain (about 15 minutes into the trip) it continued to rain very hard at times the whole trip home. Around 30 minutes into our trip the ABS warning light, Check Engine light, & Traction Control light came on. I pulled to the shoulder of the road and waited for a lull in the rain. I then opened the hood and inspected to see if something was shorting out electrically. I couldn't see or smell anything, so we decided to continue on our way. We exited the highway and took non-highway route home. I did not notice any issues while braking or driving that concerned me enough to have it towed. I pulled the truck into the garage (under our house) and unloaded our belongings from the weekend. I went down to the garage about 2 hours later (the key fob was upstairs) when I walked behind the truck, the cargo light and interior lights came on. This didn't make sense to me because the key fob was not anywhere near the truck. It was still raining so I decided to disconnect the batteries (2 batteries on the Cummins) rather than put the truck outside in the rain. Didn't want to take the chance of burning my house down. This was the first time this has happened (7-16-2023) I research to see if anyone else had similar issues and found a considerable number of owners with this similar complaint. The vehicle has not been taken to the dealer as of this writing. Having to pull to the side of the highway during heavy rain, put my family and others at risk. Given the number of complaints that I was able to read, I would say these issues should warrant a recall.
Corrective Action:
Ram 3500 Larime Crew Cab Deisel with 47,800 miles. We were driving home from our seasonal campsite, (about a 2 hour trip on highway) and it began to rain (about 15 minutes into the trip) it continued to rain very hard at times the whole trip home. Around 30 minutes into our trip the ABS warning light, Check Engine light, & Traction Control light came on. I pulled to the shoulder of the road and waited for a lull in the rain. I then opened the hood and inspected to see if something was shorting out electrically. I couldn't see or smell anything, so we decided to continue on our way. We exited the highway and took non-highway route home. I did not notice any issues while braking or driving that concerned me enough to have it towed. I pulled the truck into the garage (under our house) and unloaded our belongings from the weekend. I went down to the garage about 2 hours later (the key fob was upstairs) when I walked behind the truck, the cargo light and interior lights came on. This didn't make sense to me because the key fob was not anywhere near the truck. It was still raining so I decided to disconnect the batteries (2 batteries on the Cummins) rather than put the truck outside in the rain. Didn't want to take the chance of burning my house down. This was the first time this has happened (7-16-2023) I research to see if anyone else had similar issues and found a considerable number of owners with this similar complaint. The vehicle has not been taken to the dealer as of this writing. Having to pull to the side of the highway during heavy rain, put my family and others at risk. Given the number of complaints that I was able to read, I would say these issues should warrant a recall.
Additional Notes:
Ram 3500 Larime Crew Cab Deisel with 47,800 miles. We were driving home from our seasonal campsite, (about a 2 hour trip on highway) and it began to rain (about 15 minutes into the trip) it continued to rain very hard at times the whole trip home. Around 30 minutes into our trip the ABS warning light, Check Engine light, & Traction Control light came on. I pulled to the shoulder of the road and waited for a lull in the rain. I then opened the hood and inspected to see if something was shorting out electrically. I couldn't see or smell anything, so we decided to continue on our way. We exited the highway and took non-highway route home. I did not notice any issues while braking or driving that concerned me enough to have it towed. I pulled the truck into the garage (under our house) and unloaded our belongings from the weekend. I went down to the garage about 2 hours later (the key fob was upstairs) when I walked behind the truck, the cargo light and interior lights came on. This didn't make sense to me because the key fob was not anywhere near the truck. It was still raining so I decided to disconnect the batteries (2 batteries on the Cummins) rather than put the truck outside in the rain. Didn't want to take the chance of burning my house down. This was the first time this has happened (7-16-2023) I research to see if anyone else had similar issues and found a considerable number of owners with this similar complaint. The vehicle has not been taken to the dealer as of this writing. Having to pull to the side of the highway during heavy rain, put my family and others at risk. Given the number of complaints that I was able to read, I would say these issues should warrant a recall.
Mfg Campaign: 11532632
Recall Date: Jul 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Ram 3500 Larime Crew Cab Deisel with 47,800 miles. We were driving home from our seasonal campsite, (about a 2 hour trip on highway) and it began to rain (about 15 minutes into the trip) it continued to rain very hard at times the whole trip home. Around 30 minutes into our trip the ABS warning light, Check Engine light, & Traction Control light came on. I pulled to the shoulder of the road and waited for a lull in the rain. I then opened the hood and inspected to see if something was shorting out electrically. I couldn't see or smell anything, so we decided to continue on our way. We exited the highway and took non-highway route home. I did not notice any issues while braking or driving that concerned me enough to have it towed. I pulled the truck into the garage (under our house) and unloaded our belongings from the weekend. I went down to the garage about 2 hours later (the key fob was upstairs) when I walked behind the truck, the cargo light and interior lights came on. This didn't make sense to me because the key fob was not anywhere near the truck. It was still raining so I decided to disconnect the batteries (2 batteries on the Cummins) rather than put the truck outside in the rain. Didn't want to take the chance of burning my house down. This was the first time this has happened (7-16-2023) I research to see if anyone else had similar issues and found a considerable number of owners with this similar complaint. The vehicle has not been taken to the dealer as of this writing. Having to pull to the side of the highway during heavy rain, put my family and others at risk. Given the number of complaints that I was able to read, I would say these issues should warrant a recall.
Corrective Action:
Ram 3500 Larime Crew Cab Deisel with 47,800 miles. We were driving home from our seasonal campsite, (about a 2 hour trip on highway) and it began to rain (about 15 minutes into the trip) it continued to rain very hard at times the whole trip home. Around 30 minutes into our trip the ABS warning light, Check Engine light, & Traction Control light came on. I pulled to the shoulder of the road and waited for a lull in the rain. I then opened the hood and inspected to see if something was shorting out electrically. I couldn't see or smell anything, so we decided to continue on our way. We exited the highway and took non-highway route home. I did not notice any issues while braking or driving that concerned me enough to have it towed. I pulled the truck into the garage (under our house) and unloaded our belongings from the weekend. I went down to the garage about 2 hours later (the key fob was upstairs) when I walked behind the truck, the cargo light and interior lights came on. This didn't make sense to me because the key fob was not anywhere near the truck. It was still raining so I decided to disconnect the batteries (2 batteries on the Cummins) rather than put the truck outside in the rain. Didn't want to take the chance of burning my house down. This was the first time this has happened (7-16-2023) I research to see if anyone else had similar issues and found a considerable number of owners with this similar complaint. The vehicle has not been taken to the dealer as of this writing. Having to pull to the side of the highway during heavy rain, put my family and others at risk. Given the number of complaints that I was able to read, I would say these issues should warrant a recall.
Additional Notes:
Ram 3500 Larime Crew Cab Deisel with 47,800 miles. We were driving home from our seasonal campsite, (about a 2 hour trip on highway) and it began to rain (about 15 minutes into the trip) it continued to rain very hard at times the whole trip home. Around 30 minutes into our trip the ABS warning light, Check Engine light, & Traction Control light came on. I pulled to the shoulder of the road and waited for a lull in the rain. I then opened the hood and inspected to see if something was shorting out electrically. I couldn't see or smell anything, so we decided to continue on our way. We exited the highway and took non-highway route home. I did not notice any issues while braking or driving that concerned me enough to have it towed. I pulled the truck into the garage (under our house) and unloaded our belongings from the weekend. I went down to the garage about 2 hours later (the key fob was upstairs) when I walked behind the truck, the cargo light and interior lights came on. This didn't make sense to me because the key fob was not anywhere near the truck. It was still raining so I decided to disconnect the batteries (2 batteries on the Cummins) rather than put the truck outside in the rain. Didn't want to take the chance of burning my house down. This was the first time this has happened (7-16-2023) I research to see if anyone else had similar issues and found a considerable number of owners with this similar complaint. The vehicle has not been taken to the dealer as of this writing. Having to pull to the side of the highway during heavy rain, put my family and others at risk. Given the number of complaints that I was able to read, I would say these issues should warrant a recall.
Mfg Campaign: 11532632
Recall Date: Jul 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Ram 3500 Larime Crew Cab Deisel with 47,800 miles. We were driving home from our seasonal campsite, (about a 2 hour trip on highway) and it began to rain (about 15 minutes into the trip) it continued to rain very hard at times the whole trip home. Around 30 minutes into our trip the ABS warning light, Check Engine light, & Traction Control light came on. I pulled to the shoulder of the road and waited for a lull in the rain. I then opened the hood and inspected to see if something was shorting out electrically. I couldn't see or smell anything, so we decided to continue on our way. We exited the highway and took non-highway route home. I did not notice any issues while braking or driving that concerned me enough to have it towed. I pulled the truck into the garage (under our house) and unloaded our belongings from the weekend. I went down to the garage about 2 hours later (the key fob was upstairs) when I walked behind the truck, the cargo light and interior lights came on. This didn't make sense to me because the key fob was not anywhere near the truck. It was still raining so I decided to disconnect the batteries (2 batteries on the Cummins) rather than put the truck outside in the rain. Didn't want to take the chance of burning my house down. This was the first time this has happened (7-16-2023) I research to see if anyone else had similar issues and found a considerable number of owners with this similar complaint. The vehicle has not been taken to the dealer as of this writing. Having to pull to the side of the highway during heavy rain, put my family and others at risk. Given the number of complaints that I was able to read, I would say these issues should warrant a recall.
Corrective Action:
Ram 3500 Larime Crew Cab Deisel with 47,800 miles. We were driving home from our seasonal campsite, (about a 2 hour trip on highway) and it began to rain (about 15 minutes into the trip) it continued to rain very hard at times the whole trip home. Around 30 minutes into our trip the ABS warning light, Check Engine light, & Traction Control light came on. I pulled to the shoulder of the road and waited for a lull in the rain. I then opened the hood and inspected to see if something was shorting out electrically. I couldn't see or smell anything, so we decided to continue on our way. We exited the highway and took non-highway route home. I did not notice any issues while braking or driving that concerned me enough to have it towed. I pulled the truck into the garage (under our house) and unloaded our belongings from the weekend. I went down to the garage about 2 hours later (the key fob was upstairs) when I walked behind the truck, the cargo light and interior lights came on. This didn't make sense to me because the key fob was not anywhere near the truck. It was still raining so I decided to disconnect the batteries (2 batteries on the Cummins) rather than put the truck outside in the rain. Didn't want to take the chance of burning my house down. This was the first time this has happened (7-16-2023) I research to see if anyone else had similar issues and found a considerable number of owners with this similar complaint. The vehicle has not been taken to the dealer as of this writing. Having to pull to the side of the highway during heavy rain, put my family and others at risk. Given the number of complaints that I was able to read, I would say these issues should warrant a recall.
Additional Notes:
Ram 3500 Larime Crew Cab Deisel with 47,800 miles. We were driving home from our seasonal campsite, (about a 2 hour trip on highway) and it began to rain (about 15 minutes into the trip) it continued to rain very hard at times the whole trip home. Around 30 minutes into our trip the ABS warning light, Check Engine light, & Traction Control light came on. I pulled to the shoulder of the road and waited for a lull in the rain. I then opened the hood and inspected to see if something was shorting out electrically. I couldn't see or smell anything, so we decided to continue on our way. We exited the highway and took non-highway route home. I did not notice any issues while braking or driving that concerned me enough to have it towed. I pulled the truck into the garage (under our house) and unloaded our belongings from the weekend. I went down to the garage about 2 hours later (the key fob was upstairs) when I walked behind the truck, the cargo light and interior lights came on. This didn't make sense to me because the key fob was not anywhere near the truck. It was still raining so I decided to disconnect the batteries (2 batteries on the Cummins) rather than put the truck outside in the rain. Didn't want to take the chance of burning my house down. This was the first time this has happened (7-16-2023) I research to see if anyone else had similar issues and found a considerable number of owners with this similar complaint. The vehicle has not been taken to the dealer as of this writing. Having to pull to the side of the highway during heavy rain, put my family and others at risk. Given the number of complaints that I was able to read, I would say these issues should warrant a recall.
Mfg Campaign: 11532632
Recall Date: Jul 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS and traction control become inoperable. Intermittent warning on dashboard with alarm.
Corrective Action:
ABS and traction control become inoperable. Intermittent warning on dashboard with alarm.
Additional Notes:
ABS and traction control become inoperable. Intermittent warning on dashboard with alarm.
Mfg Campaign: 11532645
Recall Date: Jul 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The contact owns a 2018 Ram 3500. The contact stated while driving 65 MPH with the Forward Collision Avoidance: Adaptive Cruise Control activated, the traction control and ABS warning lights illuminated intermittently. Additionally, the cruise control then deactivated independently. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 161,000.
Corrective Action:
The contact owns a 2018 Ram 3500. The contact stated while driving 65 MPH with the Forward Collision Avoidance: Adaptive Cruise Control activated, the traction control and ABS warning lights illuminated intermittently. Additionally, the cruise control then deactivated independently. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 161,000.
Additional Notes:
The contact owns a 2018 Ram 3500. The contact stated while driving 65 MPH with the Forward Collision Avoidance: Adaptive Cruise Control activated, the traction control and ABS warning lights illuminated intermittently. Additionally, the cruise control then deactivated independently. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 161,000.
Mfg Campaign: 11532678
Recall Date: Jul 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Ram 3500. The contact stated while driving 65 MPH with the Forward Collision Avoidance: Adaptive Cruise Control activated, the traction control and ABS warning lights illuminated intermittently. Additionally, the cruise control then deactivated independently. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 161,000.
Corrective Action:
The contact owns a 2018 Ram 3500. The contact stated while driving 65 MPH with the Forward Collision Avoidance: Adaptive Cruise Control activated, the traction control and ABS warning lights illuminated intermittently. Additionally, the cruise control then deactivated independently. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 161,000.
Additional Notes:
The contact owns a 2018 Ram 3500. The contact stated while driving 65 MPH with the Forward Collision Avoidance: Adaptive Cruise Control activated, the traction control and ABS warning lights illuminated intermittently. Additionally, the cruise control then deactivated independently. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 161,000.
Mfg Campaign: 11532678
Recall Date: Jul 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2018 RAM Display screen delaminates and behaves erratically. Car phones 911 and the call cannot be stopped. Switches driver controls erratically. All electronic systems are erratic because the screen thinks it is being touched when it is not. This failure is present on this 2018 RAM 3500 and Ive seen the same failure on multiple Ram 1500/2500/3500 vehicles from 2018.
Corrective Action:
2018 RAM Display screen delaminates and behaves erratically. Car phones 911 and the call cannot be stopped. Switches driver controls erratically. All electronic systems are erratic because the screen thinks it is being touched when it is not. This failure is present on this 2018 RAM 3500 and Ive seen the same failure on multiple Ram 1500/2500/3500 vehicles from 2018.
Additional Notes:
2018 RAM Display screen delaminates and behaves erratically. Car phones 911 and the call cannot be stopped. Switches driver controls erratically. All electronic systems are erratic because the screen thinks it is being touched when it is not. This failure is present on this 2018 RAM 3500 and Ive seen the same failure on multiple Ram 1500/2500/3500 vehicles from 2018.
Mfg Campaign: 11532878
Recall Date: Jul 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS and traction control warning lights were illuminated. The OBD reader says ABS pump motor control failure General electrical failure Code: C0020-01. The vehicle has not been repaired. . The approximate failure mileage was 45,000.
Corrective Action:
ABS and traction control warning lights were illuminated. The OBD reader says ABS pump motor control failure General electrical failure Code: C0020-01. The vehicle has not been repaired. . The approximate failure mileage was 45,000.
Additional Notes:
ABS and traction control warning lights were illuminated. The OBD reader says ABS pump motor control failure General electrical failure Code: C0020-01. The vehicle has not been repaired. . The approximate failure mileage was 45,000.
Mfg Campaign: 11532112
Recall Date: Jul 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Truck has only 65, 000 miles on it, I’m the second buyer, has never haul anything or hitch a trailer, I’m having this electrical brake system failure ABS, this vehicle is to expensive and new to have early issues on it. ABS Motor Control- General Electric failure. I seem other similar problems reported with same year and same problems.
Corrective Action:
Truck has only 65, 000 miles on it, I’m the second buyer, has never haul anything or hitch a trailer, I’m having this electrical brake system failure ABS, this vehicle is to expensive and new to have early issues on it. ABS Motor Control- General Electric failure. I seem other similar problems reported with same year and same problems.
Additional Notes:
Truck has only 65, 000 miles on it, I’m the second buyer, has never haul anything or hitch a trailer, I’m having this electrical brake system failure ABS, this vehicle is to expensive and new to have early issues on it. ABS Motor Control- General Electric failure. I seem other similar problems reported with same year and same problems.
Mfg Campaign: 11531877
Recall Date: Jul 12, 2023
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