Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y26, Y36
Recall Date: May 27, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
962 ComplaintsChrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Truck has only 65, 000 miles on it, I’m the second buyer, has never haul anything or hitch a trailer, I’m having this electrical brake system failure ABS, this vehicle is to expensive and new to have early issues on it. ABS Motor Control- General Electric failure. I seem other similar problems reported with same year and same problems.
Corrective Action:
Truck has only 65, 000 miles on it, I’m the second buyer, has never haul anything or hitch a trailer, I’m having this electrical brake system failure ABS, this vehicle is to expensive and new to have early issues on it. ABS Motor Control- General Electric failure. I seem other similar problems reported with same year and same problems.
Additional Notes:
Truck has only 65, 000 miles on it, I’m the second buyer, has never haul anything or hitch a trailer, I’m having this electrical brake system failure ABS, this vehicle is to expensive and new to have early issues on it. ABS Motor Control- General Electric failure. I seem other similar problems reported with same year and same problems.
Mfg Campaign: 11531877
Recall Date: Jul 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Repeated failure of the ABS system. Warning lights multiple times per drive. Dealer states replace HCU. Parts unavailable for over 8 months now. Dealer states known problem. Cost estimate over $1100, not covered even though known problem.
Corrective Action:
Repeated failure of the ABS system. Warning lights multiple times per drive. Dealer states replace HCU. Parts unavailable for over 8 months now. Dealer states known problem. Cost estimate over $1100, not covered even though known problem.
Additional Notes:
Repeated failure of the ABS system. Warning lights multiple times per drive. Dealer states replace HCU. Parts unavailable for over 8 months now. Dealer states known problem. Cost estimate over $1100, not covered even though known problem.
Mfg Campaign: 11531571
Recall Date: Jul 11, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Abs/hcu faulty, brake warning light, message, and alarm will sound on and off while driving. I have tried to buy the parts and they are not available through dodge with no estimated availability. This has been going on for a year.
Corrective Action:
Abs/hcu faulty, brake warning light, message, and alarm will sound on and off while driving. I have tried to buy the parts and they are not available through dodge with no estimated availability. This has been going on for a year.
Additional Notes:
Abs/hcu faulty, brake warning light, message, and alarm will sound on and off while driving. I have tried to buy the parts and they are not available through dodge with no estimated availability. This has been going on for a year.
Mfg Campaign: 11531134
Recall Date: Jul 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Abs/hcu faulty, brake warning light, message, and alarm will sound on and off while driving. I have tried to buy the parts and they are not available through dodge with no estimated availability. This has been going on for a year.
Corrective Action:
Abs/hcu faulty, brake warning light, message, and alarm will sound on and off while driving. I have tried to buy the parts and they are not available through dodge with no estimated availability. This has been going on for a year.
Additional Notes:
Abs/hcu faulty, brake warning light, message, and alarm will sound on and off while driving. I have tried to buy the parts and they are not available through dodge with no estimated availability. This has been going on for a year.
Mfg Campaign: 11531134
Recall Date: Jul 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS pump and module has failed for the 4th time. It had been repaired at the following intervals: 12 Sep 2019 - 5,374 miles; 11 Mar 2021 - 13,136 miles; 19 Aug 2022 - 20,607 miles and now 6 July 2023 at 28,944 miles, the longest it's ever made it. What's going on? It is, change the oil and replace the modules while you're at it? I never had any brake issues on any vehicle I've owned until this one. What's being done to fix this? It is unsafe, as when this failure occurs, besides having no ABS and no cruise control, I lose the trailer brakes. Having a heavy load and losing the trailer brakes should be a concern for everyone on the road. Please help.
Corrective Action:
The ABS pump and module has failed for the 4th time. It had been repaired at the following intervals: 12 Sep 2019 - 5,374 miles; 11 Mar 2021 - 13,136 miles; 19 Aug 2022 - 20,607 miles and now 6 July 2023 at 28,944 miles, the longest it's ever made it. What's going on? It is, change the oil and replace the modules while you're at it? I never had any brake issues on any vehicle I've owned until this one. What's being done to fix this? It is unsafe, as when this failure occurs, besides having no ABS and no cruise control, I lose the trailer brakes. Having a heavy load and losing the trailer brakes should be a concern for everyone on the road. Please help.
Additional Notes:
The ABS pump and module has failed for the 4th time. It had been repaired at the following intervals: 12 Sep 2019 - 5,374 miles; 11 Mar 2021 - 13,136 miles; 19 Aug 2022 - 20,607 miles and now 6 July 2023 at 28,944 miles, the longest it's ever made it. What's going on? It is, change the oil and replace the modules while you're at it? I never had any brake issues on any vehicle I've owned until this one. What's being done to fix this? It is unsafe, as when this failure occurs, besides having no ABS and no cruise control, I lose the trailer brakes. Having a heavy load and losing the trailer brakes should be a concern for everyone on the road. Please help.
Mfg Campaign: 11530766
Recall Date: Jul 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Main Frame is cracking between the cab and bed of the truck. I took it to my local Ram Dealer in Chico Ca. Chuck Pattersons Ram they inspected it and told me not to drive it because it is unsafe to drive. The service manger said the frame did not crack from anything I did. It looked to him like it was a factory defect. They are welding across the top of the frame when mounting a bracket which is weaking the frame. This is where my crack developed from.They told me to contact Ram customer care arbitration as they should be able to authorize a replacement of the faulty frame. Without any explanation Ram arbitration denied the claim. I asked them to send me something in writing saying why they denied the claim and the person on the phone hung up on me. This is why I am contacting you.
Corrective Action:
Main Frame is cracking between the cab and bed of the truck. I took it to my local Ram Dealer in Chico Ca. Chuck Pattersons Ram they inspected it and told me not to drive it because it is unsafe to drive. The service manger said the frame did not crack from anything I did. It looked to him like it was a factory defect. They are welding across the top of the frame when mounting a bracket which is weaking the frame. This is where my crack developed from.They told me to contact Ram customer care arbitration as they should be able to authorize a replacement of the faulty frame. Without any explanation Ram arbitration denied the claim. I asked them to send me something in writing saying why they denied the claim and the person on the phone hung up on me. This is why I am contacting you.
Additional Notes:
Main Frame is cracking between the cab and bed of the truck. I took it to my local Ram Dealer in Chico Ca. Chuck Pattersons Ram they inspected it and told me not to drive it because it is unsafe to drive. The service manger said the frame did not crack from anything I did. It looked to him like it was a factory defect. They are welding across the top of the frame when mounting a bracket which is weaking the frame. This is where my crack developed from.They told me to contact Ram customer care arbitration as they should be able to authorize a replacement of the faulty frame. Without any explanation Ram arbitration denied the claim. I asked them to send me something in writing saying why they denied the claim and the person on the phone hung up on me. This is why I am contacting you.
Mfg Campaign: 11530458
Recall Date: Jul 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle is presently throw an error for ABS HCU failures. There is not presently a recall but it is effecting all 2017-2018 RAM 2500-3500s. My has occurred and dealer confirmed but parts are not available for fixing. Vehicle is not safe to perform daily functions it was purchased for such as towing.
Corrective Action:
Vehicle is presently throw an error for ABS HCU failures. There is not presently a recall but it is effecting all 2017-2018 RAM 2500-3500s. My has occurred and dealer confirmed but parts are not available for fixing. Vehicle is not safe to perform daily functions it was purchased for such as towing.
Additional Notes:
Vehicle is presently throw an error for ABS HCU failures. There is not presently a recall but it is effecting all 2017-2018 RAM 2500-3500s. My has occurred and dealer confirmed but parts are not available for fixing. Vehicle is not safe to perform daily functions it was purchased for such as towing.
Mfg Campaign: 11530238
Recall Date: Jul 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Vehicle is presently throw an error for ABS HCU failures. There is not presently a recall but it is effecting all 2017-2018 RAM 2500-3500s. My has occurred and dealer confirmed but parts are not available for fixing. Vehicle is not safe to perform daily functions it was purchased for such as towing.
Corrective Action:
Vehicle is presently throw an error for ABS HCU failures. There is not presently a recall but it is effecting all 2017-2018 RAM 2500-3500s. My has occurred and dealer confirmed but parts are not available for fixing. Vehicle is not safe to perform daily functions it was purchased for such as towing.
Additional Notes:
Vehicle is presently throw an error for ABS HCU failures. There is not presently a recall but it is effecting all 2017-2018 RAM 2500-3500s. My has occurred and dealer confirmed but parts are not available for fixing. Vehicle is not safe to perform daily functions it was purchased for such as towing.
Mfg Campaign: 11530238
Recall Date: Jul 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I recently purchased this 2018 Ram Dually for work on our farm. After 1 trip all the ABS/traction control/4wd and cruise control wont work. It seems that this a safety issue that ram will not address. I would like to file a complaint that if I had known about these issues, I would not have purchased this truck. It is unsafe driving and with no ABS and cruise control or traction control. I depend on the 4wd in our farming business and not having this has caused me lost income because I simply could not get the job done and had to give the job away to others.
Corrective Action:
I recently purchased this 2018 Ram Dually for work on our farm. After 1 trip all the ABS/traction control/4wd and cruise control wont work. It seems that this a safety issue that ram will not address. I would like to file a complaint that if I had known about these issues, I would not have purchased this truck. It is unsafe driving and with no ABS and cruise control or traction control. I depend on the 4wd in our farming business and not having this has caused me lost income because I simply could not get the job done and had to give the job away to others.
Additional Notes:
I recently purchased this 2018 Ram Dually for work on our farm. After 1 trip all the ABS/traction control/4wd and cruise control wont work. It seems that this a safety issue that ram will not address. I would like to file a complaint that if I had known about these issues, I would not have purchased this truck. It is unsafe driving and with no ABS and cruise control or traction control. I depend on the 4wd in our farming business and not having this has caused me lost income because I simply could not get the job done and had to give the job away to others.
Mfg Campaign: 11528647
Recall Date: Jun 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I recently purchased this 2018 Ram Dually for work on our farm. After 1 trip all the ABS/traction control/4wd and cruise control wont work. It seems that this a safety issue that ram will not address. I would like to file a complaint that if I had known about these issues, I would not have purchased this truck. It is unsafe driving and with no ABS and cruise control or traction control. I depend on the 4wd in our farming business and not having this has caused me lost income because I simply could not get the job done and had to give the job away to others.
Corrective Action:
I recently purchased this 2018 Ram Dually for work on our farm. After 1 trip all the ABS/traction control/4wd and cruise control wont work. It seems that this a safety issue that ram will not address. I would like to file a complaint that if I had known about these issues, I would not have purchased this truck. It is unsafe driving and with no ABS and cruise control or traction control. I depend on the 4wd in our farming business and not having this has caused me lost income because I simply could not get the job done and had to give the job away to others.
Additional Notes:
I recently purchased this 2018 Ram Dually for work on our farm. After 1 trip all the ABS/traction control/4wd and cruise control wont work. It seems that this a safety issue that ram will not address. I would like to file a complaint that if I had known about these issues, I would not have purchased this truck. It is unsafe driving and with no ABS and cruise control or traction control. I depend on the 4wd in our farming business and not having this has caused me lost income because I simply could not get the job done and had to give the job away to others.
Mfg Campaign: 11528647
Recall Date: Jun 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I had a new Hydraulic Control Unit (HCU) replaced with the new style that Ram expedited for me. This new unit gave me the ABS / TC Lights on my dash. Took it back to "2" different garages, they both confirmed that the pump was not being activated. Which means the 2nd HCU was a bad part! Ram / Fiat is fully aware of this problem! This needs to turn into a Class Action lawsuit! They are still putting out new RAM Truck for dealers, and they are not supporting their older Trucks! Very frustrating!!!!
Corrective Action:
I had a new Hydraulic Control Unit (HCU) replaced with the new style that Ram expedited for me. This new unit gave me the ABS / TC Lights on my dash. Took it back to "2" different garages, they both confirmed that the pump was not being activated. Which means the 2nd HCU was a bad part! Ram / Fiat is fully aware of this problem! This needs to turn into a Class Action lawsuit! They are still putting out new RAM Truck for dealers, and they are not supporting their older Trucks! Very frustrating!!!!
Additional Notes:
I had a new Hydraulic Control Unit (HCU) replaced with the new style that Ram expedited for me. This new unit gave me the ABS / TC Lights on my dash. Took it back to "2" different garages, they both confirmed that the pump was not being activated. Which means the 2nd HCU was a bad part! Ram / Fiat is fully aware of this problem! This needs to turn into a Class Action lawsuit! They are still putting out new RAM Truck for dealers, and they are not supporting their older Trucks! Very frustrating!!!!
Mfg Campaign: 11528664
Recall Date: Jun 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS light is on and while driving a message appears on dash which indicates "service electronic brake system." It comes on and stays a few seconds and goes off and then comes back on. Mechanic has diagnosed and found code C0020-01 which indicates ABS pump motor control general electrical failure. This truck only has 16,000 miles on it.
Corrective Action:
ABS light is on and while driving a message appears on dash which indicates "service electronic brake system." It comes on and stays a few seconds and goes off and then comes back on. Mechanic has diagnosed and found code C0020-01 which indicates ABS pump motor control general electrical failure. This truck only has 16,000 miles on it.
Additional Notes:
ABS light is on and while driving a message appears on dash which indicates "service electronic brake system." It comes on and stays a few seconds and goes off and then comes back on. Mechanic has diagnosed and found code C0020-01 which indicates ABS pump motor control general electrical failure. This truck only has 16,000 miles on it.
Mfg Campaign: 11528561
Recall Date: Jun 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 3500. The contact stated that the ABS and traction control warning lights were intermittently illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the ABS control module needed to be replaced. An unknown dealer was notified of the failure and confirmed that parts were not available for repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 180,000.
Corrective Action:
The contact owns a 2018 Ram 3500. The contact stated that the ABS and traction control warning lights were intermittently illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the ABS control module needed to be replaced. An unknown dealer was notified of the failure and confirmed that parts were not available for repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 180,000.
Additional Notes:
The contact owns a 2018 Ram 3500. The contact stated that the ABS and traction control warning lights were intermittently illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the ABS control module needed to be replaced. An unknown dealer was notified of the failure and confirmed that parts were not available for repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 180,000.
Mfg Campaign: 11527859
Recall Date: Jun 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Failure of the ABS Control Module. Warnings displayed on Dash "Service Electronic Braking System" "Service Traction Control." and ABS/Traction Control warning lights light intermittently While Driving. This happened the First time around 35,000 miles on a cross country highway trip, and has come back again for the last two weeks. around 76,000mi. Slight Research Has shown me this is a very common problem on 2017-2018 RAM 2500,- 5500 trucks.
Corrective Action:
Failure of the ABS Control Module. Warnings displayed on Dash "Service Electronic Braking System" "Service Traction Control." and ABS/Traction Control warning lights light intermittently While Driving. This happened the First time around 35,000 miles on a cross country highway trip, and has come back again for the last two weeks. around 76,000mi. Slight Research Has shown me this is a very common problem on 2017-2018 RAM 2500,- 5500 trucks.
Additional Notes:
Failure of the ABS Control Module. Warnings displayed on Dash "Service Electronic Braking System" "Service Traction Control." and ABS/Traction Control warning lights light intermittently While Driving. This happened the First time around 35,000 miles on a cross country highway trip, and has come back again for the last two weeks. around 76,000mi. Slight Research Has shown me this is a very common problem on 2017-2018 RAM 2500,- 5500 trucks.
Mfg Campaign: 11527805
Recall Date: Jun 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
On my 2018 RAM 3500 beginning on Memorial Day 2023, the instrument cluster began flashing with a loud door type chime. The cluster began cycling through messages including Service Electronic Braking System, ABS Failure, and illuminating alarms. Upon testing with a code reader I was presented with the following codes: C0020-01 ABS Pump Motor Control - General Electrical Failure and U0402-00 Implausible Data Received from TCM. Upon internet investigation, I discovered this is not an uncommon problem with several hundred reports available on ramforumz.com and other sites. According to several complainants, the repair for this will cost in excess of $2000 with one complainant stating this has had to be repaired twice as the replacement components are also faulty. This needs to be investigated and frankly needs to be a national recall on these vehicles, it is a lot more dangerous than a tailgate lock issue. I am concerned with the cost, but more concerned that replacing the noted components may not solve the issue in the long term resulting in additional costly repairs.
Corrective Action:
On my 2018 RAM 3500 beginning on Memorial Day 2023, the instrument cluster began flashing with a loud door type chime. The cluster began cycling through messages including Service Electronic Braking System, ABS Failure, and illuminating alarms. Upon testing with a code reader I was presented with the following codes: C0020-01 ABS Pump Motor Control - General Electrical Failure and U0402-00 Implausible Data Received from TCM. Upon internet investigation, I discovered this is not an uncommon problem with several hundred reports available on ramforumz.com and other sites. According to several complainants, the repair for this will cost in excess of $2000 with one complainant stating this has had to be repaired twice as the replacement components are also faulty. This needs to be investigated and frankly needs to be a national recall on these vehicles, it is a lot more dangerous than a tailgate lock issue. I am concerned with the cost, but more concerned that replacing the noted components may not solve the issue in the long term resulting in additional costly repairs.
Additional Notes:
On my 2018 RAM 3500 beginning on Memorial Day 2023, the instrument cluster began flashing with a loud door type chime. The cluster began cycling through messages including Service Electronic Braking System, ABS Failure, and illuminating alarms. Upon testing with a code reader I was presented with the following codes: C0020-01 ABS Pump Motor Control - General Electrical Failure and U0402-00 Implausible Data Received from TCM. Upon internet investigation, I discovered this is not an uncommon problem with several hundred reports available on ramforumz.com and other sites. According to several complainants, the repair for this will cost in excess of $2000 with one complainant stating this has had to be repaired twice as the replacement components are also faulty. This needs to be investigated and frankly needs to be a national recall on these vehicles, it is a lot more dangerous than a tailgate lock issue. I am concerned with the cost, but more concerned that replacing the noted components may not solve the issue in the long term resulting in additional costly repairs.
Mfg Campaign: 11527437
Recall Date: Jun 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On my 2018 RAM 3500 beginning on Memorial Day 2023, the instrument cluster began flashing with a loud door type chime. The cluster began cycling through messages including Service Electronic Braking System, ABS Failure, and illuminating alarms. Upon testing with a code reader I was presented with the following codes: C0020-01 ABS Pump Motor Control - General Electrical Failure and U0402-00 Implausible Data Received from TCM. Upon internet investigation, I discovered this is not an uncommon problem with several hundred reports available on ramforumz.com and other sites. According to several complainants, the repair for this will cost in excess of $2000 with one complainant stating this has had to be repaired twice as the replacement components are also faulty. This needs to be investigated and frankly needs to be a national recall on these vehicles, it is a lot more dangerous than a tailgate lock issue. I am concerned with the cost, but more concerned that replacing the noted components may not solve the issue in the long term resulting in additional costly repairs.
Corrective Action:
On my 2018 RAM 3500 beginning on Memorial Day 2023, the instrument cluster began flashing with a loud door type chime. The cluster began cycling through messages including Service Electronic Braking System, ABS Failure, and illuminating alarms. Upon testing with a code reader I was presented with the following codes: C0020-01 ABS Pump Motor Control - General Electrical Failure and U0402-00 Implausible Data Received from TCM. Upon internet investigation, I discovered this is not an uncommon problem with several hundred reports available on ramforumz.com and other sites. According to several complainants, the repair for this will cost in excess of $2000 with one complainant stating this has had to be repaired twice as the replacement components are also faulty. This needs to be investigated and frankly needs to be a national recall on these vehicles, it is a lot more dangerous than a tailgate lock issue. I am concerned with the cost, but more concerned that replacing the noted components may not solve the issue in the long term resulting in additional costly repairs.
Additional Notes:
On my 2018 RAM 3500 beginning on Memorial Day 2023, the instrument cluster began flashing with a loud door type chime. The cluster began cycling through messages including Service Electronic Braking System, ABS Failure, and illuminating alarms. Upon testing with a code reader I was presented with the following codes: C0020-01 ABS Pump Motor Control - General Electrical Failure and U0402-00 Implausible Data Received from TCM. Upon internet investigation, I discovered this is not an uncommon problem with several hundred reports available on ramforumz.com and other sites. According to several complainants, the repair for this will cost in excess of $2000 with one complainant stating this has had to be repaired twice as the replacement components are also faulty. This needs to be investigated and frankly needs to be a national recall on these vehicles, it is a lot more dangerous than a tailgate lock issue. I am concerned with the cost, but more concerned that replacing the noted components may not solve the issue in the long term resulting in additional costly repairs.
Mfg Campaign: 11527437
Recall Date: Jun 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On my 2018 RAM 3500 beginning on Memorial Day 2023, the instrument cluster began flashing with a loud door type chime. The cluster began cycling through messages including Service Electronic Braking System, ABS Failure, and illuminating alarms. Upon testing with a code reader I was presented with the following codes: C0020-01 ABS Pump Motor Control - General Electrical Failure and U0402-00 Implausible Data Received from TCM. Upon internet investigation, I discovered this is not an uncommon problem with several hundred reports available on ramforumz.com and other sites. According to several complainants, the repair for this will cost in excess of $2000 with one complainant stating this has had to be repaired twice as the replacement components are also faulty. This needs to be investigated and frankly needs to be a national recall on these vehicles, it is a lot more dangerous than a tailgate lock issue. I am concerned with the cost, but more concerned that replacing the noted components may not solve the issue in the long term resulting in additional costly repairs.
Corrective Action:
On my 2018 RAM 3500 beginning on Memorial Day 2023, the instrument cluster began flashing with a loud door type chime. The cluster began cycling through messages including Service Electronic Braking System, ABS Failure, and illuminating alarms. Upon testing with a code reader I was presented with the following codes: C0020-01 ABS Pump Motor Control - General Electrical Failure and U0402-00 Implausible Data Received from TCM. Upon internet investigation, I discovered this is not an uncommon problem with several hundred reports available on ramforumz.com and other sites. According to several complainants, the repair for this will cost in excess of $2000 with one complainant stating this has had to be repaired twice as the replacement components are also faulty. This needs to be investigated and frankly needs to be a national recall on these vehicles, it is a lot more dangerous than a tailgate lock issue. I am concerned with the cost, but more concerned that replacing the noted components may not solve the issue in the long term resulting in additional costly repairs.
Additional Notes:
On my 2018 RAM 3500 beginning on Memorial Day 2023, the instrument cluster began flashing with a loud door type chime. The cluster began cycling through messages including Service Electronic Braking System, ABS Failure, and illuminating alarms. Upon testing with a code reader I was presented with the following codes: C0020-01 ABS Pump Motor Control - General Electrical Failure and U0402-00 Implausible Data Received from TCM. Upon internet investigation, I discovered this is not an uncommon problem with several hundred reports available on ramforumz.com and other sites. According to several complainants, the repair for this will cost in excess of $2000 with one complainant stating this has had to be repaired twice as the replacement components are also faulty. This needs to be investigated and frankly needs to be a national recall on these vehicles, it is a lot more dangerous than a tailgate lock issue. I am concerned with the cost, but more concerned that replacing the noted components may not solve the issue in the long term resulting in additional costly repairs.
Mfg Campaign: 11527437
Recall Date: Jun 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I purchased this vehicle new off the lot with only 11 miles. At approximately 10,000 miles the ABS system started to malfunction intermittently. System checks via OBDII scan tool indicated a hydraulic control unit failure. This part is impossible to obtain as all dealerships contacted in a 100 mi radius report a backorder with prices for repair inflated due to demand. Limited research has yielded mass complaints about this problem but no action on the part of RAM. This is my only vehicle and just like many others I cannot just park it or sell a defective vehicle without a substantial financial loss that I cannot afford. The HCU failure has caused my brakes to lock up when braking for an emergency stop. Without intervention from the NHTSA and other government agencies, I fear there will be several unnecessary injuries or deaths due to this known and documented common failure.
Corrective Action:
I purchased this vehicle new off the lot with only 11 miles. At approximately 10,000 miles the ABS system started to malfunction intermittently. System checks via OBDII scan tool indicated a hydraulic control unit failure. This part is impossible to obtain as all dealerships contacted in a 100 mi radius report a backorder with prices for repair inflated due to demand. Limited research has yielded mass complaints about this problem but no action on the part of RAM. This is my only vehicle and just like many others I cannot just park it or sell a defective vehicle without a substantial financial loss that I cannot afford. The HCU failure has caused my brakes to lock up when braking for an emergency stop. Without intervention from the NHTSA and other government agencies, I fear there will be several unnecessary injuries or deaths due to this known and documented common failure.
Additional Notes:
I purchased this vehicle new off the lot with only 11 miles. At approximately 10,000 miles the ABS system started to malfunction intermittently. System checks via OBDII scan tool indicated a hydraulic control unit failure. This part is impossible to obtain as all dealerships contacted in a 100 mi radius report a backorder with prices for repair inflated due to demand. Limited research has yielded mass complaints about this problem but no action on the part of RAM. This is my only vehicle and just like many others I cannot just park it or sell a defective vehicle without a substantial financial loss that I cannot afford. The HCU failure has caused my brakes to lock up when braking for an emergency stop. Without intervention from the NHTSA and other government agencies, I fear there will be several unnecessary injuries or deaths due to this known and documented common failure.
Mfg Campaign: 11527102
Recall Date: Jun 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 3500. The contact stated that on several occasions while driving at high speeds, the vehicle drove over a bump in the roadway and the ABS warning light, electronic stability control warning light, and the check engine warning light intermittently illuminated but remained illuminated. The contact stated that prior to driving over the bump, the cruise control operated as designed; however, after driving over the bump, the cruise control failed to operate as needed. The vehicle was taken to Auto Zone for diagnostic testing. The contact stated that several unknown codes were retrieved. The vehicle was not repaired. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 112,000.
Corrective Action:
The contact owns a 2018 Ram 3500. The contact stated that on several occasions while driving at high speeds, the vehicle drove over a bump in the roadway and the ABS warning light, electronic stability control warning light, and the check engine warning light intermittently illuminated but remained illuminated. The contact stated that prior to driving over the bump, the cruise control operated as designed; however, after driving over the bump, the cruise control failed to operate as needed. The vehicle was taken to Auto Zone for diagnostic testing. The contact stated that several unknown codes were retrieved. The vehicle was not repaired. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 112,000.
Additional Notes:
The contact owns a 2018 Ram 3500. The contact stated that on several occasions while driving at high speeds, the vehicle drove over a bump in the roadway and the ABS warning light, electronic stability control warning light, and the check engine warning light intermittently illuminated but remained illuminated. The contact stated that prior to driving over the bump, the cruise control operated as designed; however, after driving over the bump, the cruise control failed to operate as needed. The vehicle was taken to Auto Zone for diagnostic testing. The contact stated that several unknown codes were retrieved. The vehicle was not repaired. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 112,000.
Mfg Campaign: 11526636
Recall Date: Jun 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2018 Ram 3500. The contact stated that on several occasions while driving at high speeds, the vehicle drove over a bump in the roadway and the ABS warning light, electronic stability control warning light, and the check engine warning light intermittently illuminated but remained illuminated. The contact stated that prior to driving over the bump, the cruise control operated as designed; however, after driving over the bump, the cruise control failed to operate as needed. The vehicle was taken to Auto Zone for diagnostic testing. The contact stated that several unknown codes were retrieved. The vehicle was not repaired. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 112,000.
Corrective Action:
The contact owns a 2018 Ram 3500. The contact stated that on several occasions while driving at high speeds, the vehicle drove over a bump in the roadway and the ABS warning light, electronic stability control warning light, and the check engine warning light intermittently illuminated but remained illuminated. The contact stated that prior to driving over the bump, the cruise control operated as designed; however, after driving over the bump, the cruise control failed to operate as needed. The vehicle was taken to Auto Zone for diagnostic testing. The contact stated that several unknown codes were retrieved. The vehicle was not repaired. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 112,000.
Additional Notes:
The contact owns a 2018 Ram 3500. The contact stated that on several occasions while driving at high speeds, the vehicle drove over a bump in the roadway and the ABS warning light, electronic stability control warning light, and the check engine warning light intermittently illuminated but remained illuminated. The contact stated that prior to driving over the bump, the cruise control operated as designed; however, after driving over the bump, the cruise control failed to operate as needed. The vehicle was taken to Auto Zone for diagnostic testing. The contact stated that several unknown codes were retrieved. The vehicle was not repaired. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 112,000.
Mfg Campaign: 11526636
Recall Date: Jun 12, 2023
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