Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y26, Y36
Recall Date: May 27, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
962 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
abs trac control going crazy dealer repaired under warranty about 15k drove approx 2k and same issue no longer under warranty tried to buy parts none available. truck doesn't start correctly when the lights are on and when driving there is a dinging as lights flash on and off.
Corrective Action:
abs trac control going crazy dealer repaired under warranty about 15k drove approx 2k and same issue no longer under warranty tried to buy parts none available. truck doesn't start correctly when the lights are on and when driving there is a dinging as lights flash on and off.
Additional Notes:
abs trac control going crazy dealer repaired under warranty about 15k drove approx 2k and same issue no longer under warranty tried to buy parts none available. truck doesn't start correctly when the lights are on and when driving there is a dinging as lights flash on and off.
Mfg Campaign: 11517569
Recall Date: Apr 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Related to investigation PE 22-012, abs hyd control module failed truck only has 18,000 miles.
Corrective Action:
Related to investigation PE 22-012, abs hyd control module failed truck only has 18,000 miles.
Additional Notes:
Related to investigation PE 22-012, abs hyd control module failed truck only has 18,000 miles.
Mfg Campaign: 11517425
Recall Date: Apr 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS pump motor was replaced on 10/22/20 at 28,095 covered by warranty. The ABS/ ANTI SKID warning lights came back on at around 58,000 miles. The vehicle was taken to Firkins CDJR in Bradenton, FL for diagnoses confirmation and repair on 04/11/23. I was advised the ABS hydrolic control unit, part # 68143491-AA, needed to be replaced but was unavailable anywhere and it was not going to be available in the foreseeable future. Advised to call customer care who advised me to try a different dealership. I discovered that a replacement control unit, part # 68143491AB, is apparently available at Mopar parts for approximately $350. At this time I don't understand why a CDJR dealership says a part is unavailable that appears to be available on the internet. I pull a 5th wheel and at this time I apparently can't get the ABS system repaired in my 2018 RAM drw diesel with 59,000 miles on it. There was no incident or accident due to ABS system failure. Although the vehicle runs normal I consider this to be a potential safety risk.
Corrective Action:
The ABS pump motor was replaced on 10/22/20 at 28,095 covered by warranty. The ABS/ ANTI SKID warning lights came back on at around 58,000 miles. The vehicle was taken to Firkins CDJR in Bradenton, FL for diagnoses confirmation and repair on 04/11/23. I was advised the ABS hydrolic control unit, part # 68143491-AA, needed to be replaced but was unavailable anywhere and it was not going to be available in the foreseeable future. Advised to call customer care who advised me to try a different dealership. I discovered that a replacement control unit, part # 68143491AB, is apparently available at Mopar parts for approximately $350. At this time I don't understand why a CDJR dealership says a part is unavailable that appears to be available on the internet. I pull a 5th wheel and at this time I apparently can't get the ABS system repaired in my 2018 RAM drw diesel with 59,000 miles on it. There was no incident or accident due to ABS system failure. Although the vehicle runs normal I consider this to be a potential safety risk.
Additional Notes:
The ABS pump motor was replaced on 10/22/20 at 28,095 covered by warranty. The ABS/ ANTI SKID warning lights came back on at around 58,000 miles. The vehicle was taken to Firkins CDJR in Bradenton, FL for diagnoses confirmation and repair on 04/11/23. I was advised the ABS hydrolic control unit, part # 68143491-AA, needed to be replaced but was unavailable anywhere and it was not going to be available in the foreseeable future. Advised to call customer care who advised me to try a different dealership. I discovered that a replacement control unit, part # 68143491AB, is apparently available at Mopar parts for approximately $350. At this time I don't understand why a CDJR dealership says a part is unavailable that appears to be available on the internet. I pull a 5th wheel and at this time I apparently can't get the ABS system repaired in my 2018 RAM drw diesel with 59,000 miles on it. There was no incident or accident due to ABS system failure. Although the vehicle runs normal I consider this to be a potential safety risk.
Mfg Campaign: 11516794
Recall Date: Apr 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The EVIC display showed Service Antilock Braking System and alternated to Service Electronic Brake System. It would constantly bing and display the ABS light and the Traction Control light. Unit failure of antilock braking system and traction control while driving. Problem is intermittent. Ram is aware of issue, but will not honor as warranty. Parts are BQ for months. Problem apprears to be wide spread.
Corrective Action:
The EVIC display showed Service Antilock Braking System and alternated to Service Electronic Brake System. It would constantly bing and display the ABS light and the Traction Control light. Unit failure of antilock braking system and traction control while driving. Problem is intermittent. Ram is aware of issue, but will not honor as warranty. Parts are BQ for months. Problem apprears to be wide spread.
Additional Notes:
The EVIC display showed Service Antilock Braking System and alternated to Service Electronic Brake System. It would constantly bing and display the ABS light and the Traction Control light. Unit failure of antilock braking system and traction control while driving. Problem is intermittent. Ram is aware of issue, but will not honor as warranty. Parts are BQ for months. Problem apprears to be wide spread.
Mfg Campaign: 11516570
Recall Date: Apr 11, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have two warning messages appearing on my dash. Service Electronic Braking System and Service ABS System. Took it to my dealership Michiana Chrysler Dodge Jeep Ram FIAT in Mishawaka Indiana. I was informed that it needed an HCU (hydraulic control unit) and that the part was unavailable because of engineering review until at least August 2023. The work order was closed and i was sent on my way and told to check back at a later date for availability. After a little reading i found that this issue is under investigation and i wanted add my truck to your list of reports.
Corrective Action:
I have two warning messages appearing on my dash. Service Electronic Braking System and Service ABS System. Took it to my dealership Michiana Chrysler Dodge Jeep Ram FIAT in Mishawaka Indiana. I was informed that it needed an HCU (hydraulic control unit) and that the part was unavailable because of engineering review until at least August 2023. The work order was closed and i was sent on my way and told to check back at a later date for availability. After a little reading i found that this issue is under investigation and i wanted add my truck to your list of reports.
Additional Notes:
I have two warning messages appearing on my dash. Service Electronic Braking System and Service ABS System. Took it to my dealership Michiana Chrysler Dodge Jeep Ram FIAT in Mishawaka Indiana. I was informed that it needed an HCU (hydraulic control unit) and that the part was unavailable because of engineering review until at least August 2023. The work order was closed and i was sent on my way and told to check back at a later date for availability. After a little reading i found that this issue is under investigation and i wanted add my truck to your list of reports.
Mfg Campaign: 11516169
Recall Date: Apr 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have two warning messages appearing on my dash. Service Electronic Braking System and Service ABS System. Took it to my dealership Michiana Chrysler Dodge Jeep Ram FIAT in Mishawaka Indiana. I was informed that it needed an HCU (hydraulic control unit) and that the part was unavailable because of engineering review until at least August 2023. The work order was closed and i was sent on my way and told to check back at a later date for availability. After a little reading i found that this issue is under investigation and i wanted add my truck to your list of reports.
Corrective Action:
I have two warning messages appearing on my dash. Service Electronic Braking System and Service ABS System. Took it to my dealership Michiana Chrysler Dodge Jeep Ram FIAT in Mishawaka Indiana. I was informed that it needed an HCU (hydraulic control unit) and that the part was unavailable because of engineering review until at least August 2023. The work order was closed and i was sent on my way and told to check back at a later date for availability. After a little reading i found that this issue is under investigation and i wanted add my truck to your list of reports.
Additional Notes:
I have two warning messages appearing on my dash. Service Electronic Braking System and Service ABS System. Took it to my dealership Michiana Chrysler Dodge Jeep Ram FIAT in Mishawaka Indiana. I was informed that it needed an HCU (hydraulic control unit) and that the part was unavailable because of engineering review until at least August 2023. The work order was closed and i was sent on my way and told to check back at a later date for availability. After a little reading i found that this issue is under investigation and i wanted add my truck to your list of reports.
Mfg Campaign: 11516169
Recall Date: Apr 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I have two warning messages appearing on my dash. Service Electronic Braking System and Service ABS System. Took it to my dealership Michiana Chrysler Dodge Jeep Ram FIAT in Mishawaka Indiana. I was informed that it needed an HCU (hydraulic control unit) and that the part was unavailable because of engineering review until at least August 2023. The work order was closed and i was sent on my way and told to check back at a later date for availability. After a little reading i found that this issue is under investigation and i wanted add my truck to your list of reports.
Corrective Action:
I have two warning messages appearing on my dash. Service Electronic Braking System and Service ABS System. Took it to my dealership Michiana Chrysler Dodge Jeep Ram FIAT in Mishawaka Indiana. I was informed that it needed an HCU (hydraulic control unit) and that the part was unavailable because of engineering review until at least August 2023. The work order was closed and i was sent on my way and told to check back at a later date for availability. After a little reading i found that this issue is under investigation and i wanted add my truck to your list of reports.
Additional Notes:
I have two warning messages appearing on my dash. Service Electronic Braking System and Service ABS System. Took it to my dealership Michiana Chrysler Dodge Jeep Ram FIAT in Mishawaka Indiana. I was informed that it needed an HCU (hydraulic control unit) and that the part was unavailable because of engineering review until at least August 2023. The work order was closed and i was sent on my way and told to check back at a later date for availability. After a little reading i found that this issue is under investigation and i wanted add my truck to your list of reports.
Mfg Campaign: 11516169
Recall Date: Apr 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Service electronic braking system ABS light. No parts readily available from dealerships 6-8 months for parts and still no contact on parts or a fix.
Corrective Action:
Service electronic braking system ABS light. No parts readily available from dealerships 6-8 months for parts and still no contact on parts or a fix.
Additional Notes:
Service electronic braking system ABS light. No parts readily available from dealerships 6-8 months for parts and still no contact on parts or a fix.
Mfg Campaign: 11516055
Recall Date: Apr 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 3500. The contact stated while towing a trailer full of horses, the traction control and the ABS warning lights illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the turbo and the ECU to be replaced. The vehicle was not repaired due to the parts not being available. The contact took the vehicle to another local dealer: Jacksonville Chrysler Dodge Jeep Ram Arlington (9600 Atlantic Blvd, Jacksonville, FL 32225: (877) 677-5782), where it was diagnosed with needing the turbo and the ECU to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer had not been informed of the failure. The failure mileage was approximately 61,000.
Corrective Action:
The contact owns a 2018 Ram 3500. The contact stated while towing a trailer full of horses, the traction control and the ABS warning lights illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the turbo and the ECU to be replaced. The vehicle was not repaired due to the parts not being available. The contact took the vehicle to another local dealer: Jacksonville Chrysler Dodge Jeep Ram Arlington (9600 Atlantic Blvd, Jacksonville, FL 32225: (877) 677-5782), where it was diagnosed with needing the turbo and the ECU to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer had not been informed of the failure. The failure mileage was approximately 61,000.
Additional Notes:
The contact owns a 2018 Ram 3500. The contact stated while towing a trailer full of horses, the traction control and the ABS warning lights illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the turbo and the ECU to be replaced. The vehicle was not repaired due to the parts not being available. The contact took the vehicle to another local dealer: Jacksonville Chrysler Dodge Jeep Ram Arlington (9600 Atlantic Blvd, Jacksonville, FL 32225: (877) 677-5782), where it was diagnosed with needing the turbo and the ECU to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer had not been informed of the failure. The failure mileage was approximately 61,000.
Mfg Campaign: 11515536
Recall Date: Apr 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
Potential Consequences:
The contact owns a 2018 Ram 3500. The contact stated while towing a trailer full of horses, the traction control and the ABS warning lights illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the turbo and the ECU to be replaced. The vehicle was not repaired due to the parts not being available. The contact took the vehicle to another local dealer: Jacksonville Chrysler Dodge Jeep Ram Arlington (9600 Atlantic Blvd, Jacksonville, FL 32225: (877) 677-5782), where it was diagnosed with needing the turbo and the ECU to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer had not been informed of the failure. The failure mileage was approximately 61,000.
Corrective Action:
The contact owns a 2018 Ram 3500. The contact stated while towing a trailer full of horses, the traction control and the ABS warning lights illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the turbo and the ECU to be replaced. The vehicle was not repaired due to the parts not being available. The contact took the vehicle to another local dealer: Jacksonville Chrysler Dodge Jeep Ram Arlington (9600 Atlantic Blvd, Jacksonville, FL 32225: (877) 677-5782), where it was diagnosed with needing the turbo and the ECU to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer had not been informed of the failure. The failure mileage was approximately 61,000.
Additional Notes:
The contact owns a 2018 Ram 3500. The contact stated while towing a trailer full of horses, the traction control and the ABS warning lights illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the turbo and the ECU to be replaced. The vehicle was not repaired due to the parts not being available. The contact took the vehicle to another local dealer: Jacksonville Chrysler Dodge Jeep Ram Arlington (9600 Atlantic Blvd, Jacksonville, FL 32225: (877) 677-5782), where it was diagnosed with needing the turbo and the ECU to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer had not been informed of the failure. The failure mileage was approximately 61,000.
Mfg Campaign: 11515536
Recall Date: Apr 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Abs brake module problem over 8 months ago, replaced and same problem occurred soon after waiting on parts for several months, parts on back order. Dealer is well aware and also frustrated having several trucks with same issue. Since truck is used for towing heavy loads, Its a dangerous situation still having to use truck for towing, speed control and trailer brakes will not work when abs failure is flashing chimes all the time. Putting extended wear on truck brakes. I'm sure it against DOT rules and will fail my upcoming DOT inspection and not legally able to drive legally. Unfortunately I have another 2018 truck with same issues and this is the most frustrated I have ever been as a ram owner sine 1998.
Corrective Action:
Abs brake module problem over 8 months ago, replaced and same problem occurred soon after waiting on parts for several months, parts on back order. Dealer is well aware and also frustrated having several trucks with same issue. Since truck is used for towing heavy loads, Its a dangerous situation still having to use truck for towing, speed control and trailer brakes will not work when abs failure is flashing chimes all the time. Putting extended wear on truck brakes. I'm sure it against DOT rules and will fail my upcoming DOT inspection and not legally able to drive legally. Unfortunately I have another 2018 truck with same issues and this is the most frustrated I have ever been as a ram owner sine 1998.
Additional Notes:
Abs brake module problem over 8 months ago, replaced and same problem occurred soon after waiting on parts for several months, parts on back order. Dealer is well aware and also frustrated having several trucks with same issue. Since truck is used for towing heavy loads, Its a dangerous situation still having to use truck for towing, speed control and trailer brakes will not work when abs failure is flashing chimes all the time. Putting extended wear on truck brakes. I'm sure it against DOT rules and will fail my upcoming DOT inspection and not legally able to drive legally. Unfortunately I have another 2018 truck with same issues and this is the most frustrated I have ever been as a ram owner sine 1998.
Mfg Campaign: 11515493
Recall Date: Apr 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Abs brake module problem over 8 months ago, replaced and same problem occurred soon after waiting on parts for several months, parts on back order. Dealer is well aware and also frustrated having several trucks with same issue. Since truck is used for towing heavy loads, Its a dangerous situation still having to use truck for towing, speed control and trailer brakes will not work when abs failure is flashing chimes all the time. Putting extended wear on truck brakes. I'm sure it against DOT rules and will fail my upcoming DOT inspection and not legally able to drive legally. Unfortunately I have another 2018 truck with same issues and this is the most frustrated I have ever been as a ram owner sine 1998.
Corrective Action:
Abs brake module problem over 8 months ago, replaced and same problem occurred soon after waiting on parts for several months, parts on back order. Dealer is well aware and also frustrated having several trucks with same issue. Since truck is used for towing heavy loads, Its a dangerous situation still having to use truck for towing, speed control and trailer brakes will not work when abs failure is flashing chimes all the time. Putting extended wear on truck brakes. I'm sure it against DOT rules and will fail my upcoming DOT inspection and not legally able to drive legally. Unfortunately I have another 2018 truck with same issues and this is the most frustrated I have ever been as a ram owner sine 1998.
Additional Notes:
Abs brake module problem over 8 months ago, replaced and same problem occurred soon after waiting on parts for several months, parts on back order. Dealer is well aware and also frustrated having several trucks with same issue. Since truck is used for towing heavy loads, Its a dangerous situation still having to use truck for towing, speed control and trailer brakes will not work when abs failure is flashing chimes all the time. Putting extended wear on truck brakes. I'm sure it against DOT rules and will fail my upcoming DOT inspection and not legally able to drive legally. Unfortunately I have another 2018 truck with same issues and this is the most frustrated I have ever been as a ram owner sine 1998.
Mfg Campaign: 11515494
Recall Date: Apr 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My vehicle has under 18,000 miles. Driving down the road, the Service Antilock Brake System error light came on and also the Service Electronic Brake System light - they both started coming on and the bell to the light rang. It did this for the next 6 hours of driving (we were on a long trip) - I did research, and it appears to me, this is an ongoing issue with the 2018 RAM 3500 and people have been replacing parts and it does not go away. The next time I drove it, I had nothing going off. The next time I drove it, a few miles in, it started again. I took it to a RAM dealer, they had nothing on the code reader. Based on all the research I have done on line, it appears that this should be a recall item. I wanted to make you aware. We aren't what the exact fix is (without just randomly replacing parts) and we are not sure if the vehicle is safe to drive.
Corrective Action:
My vehicle has under 18,000 miles. Driving down the road, the Service Antilock Brake System error light came on and also the Service Electronic Brake System light - they both started coming on and the bell to the light rang. It did this for the next 6 hours of driving (we were on a long trip) - I did research, and it appears to me, this is an ongoing issue with the 2018 RAM 3500 and people have been replacing parts and it does not go away. The next time I drove it, I had nothing going off. The next time I drove it, a few miles in, it started again. I took it to a RAM dealer, they had nothing on the code reader. Based on all the research I have done on line, it appears that this should be a recall item. I wanted to make you aware. We aren't what the exact fix is (without just randomly replacing parts) and we are not sure if the vehicle is safe to drive.
Additional Notes:
My vehicle has under 18,000 miles. Driving down the road, the Service Antilock Brake System error light came on and also the Service Electronic Brake System light - they both started coming on and the bell to the light rang. It did this for the next 6 hours of driving (we were on a long trip) - I did research, and it appears to me, this is an ongoing issue with the 2018 RAM 3500 and people have been replacing parts and it does not go away. The next time I drove it, I had nothing going off. The next time I drove it, a few miles in, it started again. I took it to a RAM dealer, they had nothing on the code reader. Based on all the research I have done on line, it appears that this should be a recall item. I wanted to make you aware. We aren't what the exact fix is (without just randomly replacing parts) and we are not sure if the vehicle is safe to drive.
Mfg Campaign: 11515137
Recall Date: Apr 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS and traction control lights came on. The code reader reads C0020-01 Hydraulic contrl unit/ ABS Called several Ram dealers, they said this has been a problem with the Hydraulic control unit and should be a factory recall. I'm looking into having it repaired and it looks like the dealers are the only one that can clear the codeonce repaired and are the only ones who can bleed the brakes after the repair.
Corrective Action:
The ABS and traction control lights came on. The code reader reads C0020-01 Hydraulic contrl unit/ ABS Called several Ram dealers, they said this has been a problem with the Hydraulic control unit and should be a factory recall. I'm looking into having it repaired and it looks like the dealers are the only one that can clear the codeonce repaired and are the only ones who can bleed the brakes after the repair.
Additional Notes:
The ABS and traction control lights came on. The code reader reads C0020-01 Hydraulic contrl unit/ ABS Called several Ram dealers, they said this has been a problem with the Hydraulic control unit and should be a factory recall. I'm looking into having it repaired and it looks like the dealers are the only one that can clear the codeonce repaired and are the only ones who can bleed the brakes after the repair.
Mfg Campaign: 11513887
Recall Date: Mar 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS and traction control lights flash and ding on and off. Trouble shot it at dealership and wires were repaired hoping that would take care of it…. Nope, lights and dinging are back on. I tow a large gooseneck horse trailer up and down steep hills with sharp curves, across many state lines. We have the truck full of young children ready to show their horses - hence we have the crew cab. I’ll be towing within the month. I figure it must not be a safety issue - Parts are on back order until August??? We only have 40,000 miles on the truck. I can do without cruise control, but would like a safe braking vehicle - glad my husband got a stick shift to help control speed.
Corrective Action:
ABS and traction control lights flash and ding on and off. Trouble shot it at dealership and wires were repaired hoping that would take care of it…. Nope, lights and dinging are back on. I tow a large gooseneck horse trailer up and down steep hills with sharp curves, across many state lines. We have the truck full of young children ready to show their horses - hence we have the crew cab. I’ll be towing within the month. I figure it must not be a safety issue - Parts are on back order until August??? We only have 40,000 miles on the truck. I can do without cruise control, but would like a safe braking vehicle - glad my husband got a stick shift to help control speed.
Additional Notes:
ABS and traction control lights flash and ding on and off. Trouble shot it at dealership and wires were repaired hoping that would take care of it…. Nope, lights and dinging are back on. I tow a large gooseneck horse trailer up and down steep hills with sharp curves, across many state lines. We have the truck full of young children ready to show their horses - hence we have the crew cab. I’ll be towing within the month. I figure it must not be a safety issue - Parts are on back order until August??? We only have 40,000 miles on the truck. I can do without cruise control, but would like a safe braking vehicle - glad my husband got a stick shift to help control speed.
Mfg Campaign: 11513601
Recall Date: Mar 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
ABS and traction control lights flash and ding on and off. Trouble shot it at dealership and wires were repaired hoping that would take care of it…. Nope, lights and dinging are back on. I tow a large gooseneck horse trailer up and down steep hills with sharp curves, across many state lines. We have the truck full of young children ready to show their horses - hence we have the crew cab. I’ll be towing within the month. I figure it must not be a safety issue - Parts are on back order until August??? We only have 40,000 miles on the truck. I can do without cruise control, but would like a safe braking vehicle - glad my husband got a stick shift to help control speed.
Corrective Action:
ABS and traction control lights flash and ding on and off. Trouble shot it at dealership and wires were repaired hoping that would take care of it…. Nope, lights and dinging are back on. I tow a large gooseneck horse trailer up and down steep hills with sharp curves, across many state lines. We have the truck full of young children ready to show their horses - hence we have the crew cab. I’ll be towing within the month. I figure it must not be a safety issue - Parts are on back order until August??? We only have 40,000 miles on the truck. I can do without cruise control, but would like a safe braking vehicle - glad my husband got a stick shift to help control speed.
Additional Notes:
ABS and traction control lights flash and ding on and off. Trouble shot it at dealership and wires were repaired hoping that would take care of it…. Nope, lights and dinging are back on. I tow a large gooseneck horse trailer up and down steep hills with sharp curves, across many state lines. We have the truck full of young children ready to show their horses - hence we have the crew cab. I’ll be towing within the month. I figure it must not be a safety issue - Parts are on back order until August??? We only have 40,000 miles on the truck. I can do without cruise control, but would like a safe braking vehicle - glad my husband got a stick shift to help control speed.
Mfg Campaign: 11513601
Recall Date: Mar 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Rapid intermittent ABS warning light due to a diagnosed faulty ABS module. Module has been replace previously and now experienced second failure. Ram has no replacement parts available and now I am forced to drive with inoperable anti-lock brake system and a continuous warning chime.
Corrective Action:
Rapid intermittent ABS warning light due to a diagnosed faulty ABS module. Module has been replace previously and now experienced second failure. Ram has no replacement parts available and now I am forced to drive with inoperable anti-lock brake system and a continuous warning chime.
Additional Notes:
Rapid intermittent ABS warning light due to a diagnosed faulty ABS module. Module has been replace previously and now experienced second failure. Ram has no replacement parts available and now I am forced to drive with inoperable anti-lock brake system and a continuous warning chime.
Mfg Campaign: 11513628
Recall Date: Mar 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
FOR THE LAST 10000 MILES OF THE TOTAL 53K ON THE TRUCK, THE ABS AND ELECTRONIC STABILITY CONTROL LIGHTS TURN ON INTERMITTENTLY AND THE WARNING CHIME SOUNDS. THIS SOMETIMES CONTINUES FOR 1 MILE, SOMETIMES FOR 20 MILES. SOMETIMES IT WILL NOT HAPPEN FOR 50 MILES. IT APPEARS TO HAPPEN MOSTLY ON ROUGH HIGHWAYS OR CITY ROADS. HAPPENS AT 3 MPH AND AT 75 MPH. WITH ABS AND ESC DISCONNECTED IT IS EXTREMELY HAZARDOUS TOWING MY NORMAL 16000 LB TRAILER, ESPECIALLY ON WET OR SNOWY ROADS. I HAVE NO OTHER VEHICLE. IF ABS IS REQUIRED ON US HIGHWAY VEHICLES FOR SAFETY REASONS, HOW CAN THIS NOT BE A SAFETY ISSUE? IF 2019-2022 RAM 3500 TRUCKS ARE UNDER A RECALL FOR THIS SAME ISSUE, WHY IS 2018 NOT? RAWLEY CDJR IN SIERRA VISTA AZ HAS VERIFIED THE ISSUE AND RECOMMENDED REPLACING THE HCU AND ABS MODULE, BUT IS NOT ABLE TO GET THE PARTS. THEY SAY POSSIBLY IN AUGUST. THEY HAVE OFFERED TO REFUND MY PAYMENT FOR THE PARTS THEY ORDERED AND TO DISABLE THE TRULY MADDENING CONSTANT WARNING CHIME TO SAVE MY SANITY. THEN MY TRUCK WILL NOT HAVE ABS OR ESC OR CRUISE CONTROL AT ANY TIME. IS THAT SAFE? THIS SAME ISSUE IS WELL DOCUMENTED AT NHTSA BY MANY OWNERS. IT APPEARS TO BE TIME TO START COMPLAINING TO OUR CONGRESSIONAL REPS.
Corrective Action:
FOR THE LAST 10000 MILES OF THE TOTAL 53K ON THE TRUCK, THE ABS AND ELECTRONIC STABILITY CONTROL LIGHTS TURN ON INTERMITTENTLY AND THE WARNING CHIME SOUNDS. THIS SOMETIMES CONTINUES FOR 1 MILE, SOMETIMES FOR 20 MILES. SOMETIMES IT WILL NOT HAPPEN FOR 50 MILES. IT APPEARS TO HAPPEN MOSTLY ON ROUGH HIGHWAYS OR CITY ROADS. HAPPENS AT 3 MPH AND AT 75 MPH. WITH ABS AND ESC DISCONNECTED IT IS EXTREMELY HAZARDOUS TOWING MY NORMAL 16000 LB TRAILER, ESPECIALLY ON WET OR SNOWY ROADS. I HAVE NO OTHER VEHICLE. IF ABS IS REQUIRED ON US HIGHWAY VEHICLES FOR SAFETY REASONS, HOW CAN THIS NOT BE A SAFETY ISSUE? IF 2019-2022 RAM 3500 TRUCKS ARE UNDER A RECALL FOR THIS SAME ISSUE, WHY IS 2018 NOT? RAWLEY CDJR IN SIERRA VISTA AZ HAS VERIFIED THE ISSUE AND RECOMMENDED REPLACING THE HCU AND ABS MODULE, BUT IS NOT ABLE TO GET THE PARTS. THEY SAY POSSIBLY IN AUGUST. THEY HAVE OFFERED TO REFUND MY PAYMENT FOR THE PARTS THEY ORDERED AND TO DISABLE THE TRULY MADDENING CONSTANT WARNING CHIME TO SAVE MY SANITY. THEN MY TRUCK WILL NOT HAVE ABS OR ESC OR CRUISE CONTROL AT ANY TIME. IS THAT SAFE? THIS SAME ISSUE IS WELL DOCUMENTED AT NHTSA BY MANY OWNERS. IT APPEARS TO BE TIME TO START COMPLAINING TO OUR CONGRESSIONAL REPS.
Additional Notes:
FOR THE LAST 10000 MILES OF THE TOTAL 53K ON THE TRUCK, THE ABS AND ELECTRONIC STABILITY CONTROL LIGHTS TURN ON INTERMITTENTLY AND THE WARNING CHIME SOUNDS. THIS SOMETIMES CONTINUES FOR 1 MILE, SOMETIMES FOR 20 MILES. SOMETIMES IT WILL NOT HAPPEN FOR 50 MILES. IT APPEARS TO HAPPEN MOSTLY ON ROUGH HIGHWAYS OR CITY ROADS. HAPPENS AT 3 MPH AND AT 75 MPH. WITH ABS AND ESC DISCONNECTED IT IS EXTREMELY HAZARDOUS TOWING MY NORMAL 16000 LB TRAILER, ESPECIALLY ON WET OR SNOWY ROADS. I HAVE NO OTHER VEHICLE. IF ABS IS REQUIRED ON US HIGHWAY VEHICLES FOR SAFETY REASONS, HOW CAN THIS NOT BE A SAFETY ISSUE? IF 2019-2022 RAM 3500 TRUCKS ARE UNDER A RECALL FOR THIS SAME ISSUE, WHY IS 2018 NOT? RAWLEY CDJR IN SIERRA VISTA AZ HAS VERIFIED THE ISSUE AND RECOMMENDED REPLACING THE HCU AND ABS MODULE, BUT IS NOT ABLE TO GET THE PARTS. THEY SAY POSSIBLY IN AUGUST. THEY HAVE OFFERED TO REFUND MY PAYMENT FOR THE PARTS THEY ORDERED AND TO DISABLE THE TRULY MADDENING CONSTANT WARNING CHIME TO SAVE MY SANITY. THEN MY TRUCK WILL NOT HAVE ABS OR ESC OR CRUISE CONTROL AT ANY TIME. IS THAT SAFE? THIS SAME ISSUE IS WELL DOCUMENTED AT NHTSA BY MANY OWNERS. IT APPEARS TO BE TIME TO START COMPLAINING TO OUR CONGRESSIONAL REPS.
Mfg Campaign: 11513213
Recall Date: Mar 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
FOR THE LAST 10000 MILES OF THE TOTAL 53K ON THE TRUCK, THE ABS AND ELECTRONIC STABILITY CONTROL LIGHTS TURN ON INTERMITTENTLY AND THE WARNING CHIME SOUNDS. THIS SOMETIMES CONTINUES FOR 1 MILE, SOMETIMES FOR 20 MILES. SOMETIMES IT WILL NOT HAPPEN FOR 50 MILES. IT APPEARS TO HAPPEN MOSTLY ON ROUGH HIGHWAYS OR CITY ROADS. HAPPENS AT 3 MPH AND AT 75 MPH. WITH ABS AND ESC DISCONNECTED IT IS EXTREMELY HAZARDOUS TOWING MY NORMAL 16000 LB TRAILER, ESPECIALLY ON WET OR SNOWY ROADS. I HAVE NO OTHER VEHICLE. IF ABS IS REQUIRED ON US HIGHWAY VEHICLES FOR SAFETY REASONS, HOW CAN THIS NOT BE A SAFETY ISSUE? IF 2019-2022 RAM 3500 TRUCKS ARE UNDER A RECALL FOR THIS SAME ISSUE, WHY IS 2018 NOT? RAWLEY CDJR IN SIERRA VISTA AZ HAS VERIFIED THE ISSUE AND RECOMMENDED REPLACING THE HCU AND ABS MODULE, BUT IS NOT ABLE TO GET THE PARTS. THEY SAY POSSIBLY IN AUGUST. THEY HAVE OFFERED TO REFUND MY PAYMENT FOR THE PARTS THEY ORDERED AND TO DISABLE THE TRULY MADDENING CONSTANT WARNING CHIME TO SAVE MY SANITY. THEN MY TRUCK WILL NOT HAVE ABS OR ESC OR CRUISE CONTROL AT ANY TIME. IS THAT SAFE? THIS SAME ISSUE IS WELL DOCUMENTED AT NHTSA BY MANY OWNERS. IT APPEARS TO BE TIME TO START COMPLAINING TO OUR CONGRESSIONAL REPS.
Corrective Action:
FOR THE LAST 10000 MILES OF THE TOTAL 53K ON THE TRUCK, THE ABS AND ELECTRONIC STABILITY CONTROL LIGHTS TURN ON INTERMITTENTLY AND THE WARNING CHIME SOUNDS. THIS SOMETIMES CONTINUES FOR 1 MILE, SOMETIMES FOR 20 MILES. SOMETIMES IT WILL NOT HAPPEN FOR 50 MILES. IT APPEARS TO HAPPEN MOSTLY ON ROUGH HIGHWAYS OR CITY ROADS. HAPPENS AT 3 MPH AND AT 75 MPH. WITH ABS AND ESC DISCONNECTED IT IS EXTREMELY HAZARDOUS TOWING MY NORMAL 16000 LB TRAILER, ESPECIALLY ON WET OR SNOWY ROADS. I HAVE NO OTHER VEHICLE. IF ABS IS REQUIRED ON US HIGHWAY VEHICLES FOR SAFETY REASONS, HOW CAN THIS NOT BE A SAFETY ISSUE? IF 2019-2022 RAM 3500 TRUCKS ARE UNDER A RECALL FOR THIS SAME ISSUE, WHY IS 2018 NOT? RAWLEY CDJR IN SIERRA VISTA AZ HAS VERIFIED THE ISSUE AND RECOMMENDED REPLACING THE HCU AND ABS MODULE, BUT IS NOT ABLE TO GET THE PARTS. THEY SAY POSSIBLY IN AUGUST. THEY HAVE OFFERED TO REFUND MY PAYMENT FOR THE PARTS THEY ORDERED AND TO DISABLE THE TRULY MADDENING CONSTANT WARNING CHIME TO SAVE MY SANITY. THEN MY TRUCK WILL NOT HAVE ABS OR ESC OR CRUISE CONTROL AT ANY TIME. IS THAT SAFE? THIS SAME ISSUE IS WELL DOCUMENTED AT NHTSA BY MANY OWNERS. IT APPEARS TO BE TIME TO START COMPLAINING TO OUR CONGRESSIONAL REPS.
Additional Notes:
FOR THE LAST 10000 MILES OF THE TOTAL 53K ON THE TRUCK, THE ABS AND ELECTRONIC STABILITY CONTROL LIGHTS TURN ON INTERMITTENTLY AND THE WARNING CHIME SOUNDS. THIS SOMETIMES CONTINUES FOR 1 MILE, SOMETIMES FOR 20 MILES. SOMETIMES IT WILL NOT HAPPEN FOR 50 MILES. IT APPEARS TO HAPPEN MOSTLY ON ROUGH HIGHWAYS OR CITY ROADS. HAPPENS AT 3 MPH AND AT 75 MPH. WITH ABS AND ESC DISCONNECTED IT IS EXTREMELY HAZARDOUS TOWING MY NORMAL 16000 LB TRAILER, ESPECIALLY ON WET OR SNOWY ROADS. I HAVE NO OTHER VEHICLE. IF ABS IS REQUIRED ON US HIGHWAY VEHICLES FOR SAFETY REASONS, HOW CAN THIS NOT BE A SAFETY ISSUE? IF 2019-2022 RAM 3500 TRUCKS ARE UNDER A RECALL FOR THIS SAME ISSUE, WHY IS 2018 NOT? RAWLEY CDJR IN SIERRA VISTA AZ HAS VERIFIED THE ISSUE AND RECOMMENDED REPLACING THE HCU AND ABS MODULE, BUT IS NOT ABLE TO GET THE PARTS. THEY SAY POSSIBLY IN AUGUST. THEY HAVE OFFERED TO REFUND MY PAYMENT FOR THE PARTS THEY ORDERED AND TO DISABLE THE TRULY MADDENING CONSTANT WARNING CHIME TO SAVE MY SANITY. THEN MY TRUCK WILL NOT HAVE ABS OR ESC OR CRUISE CONTROL AT ANY TIME. IS THAT SAFE? THIS SAME ISSUE IS WELL DOCUMENTED AT NHTSA BY MANY OWNERS. IT APPEARS TO BE TIME TO START COMPLAINING TO OUR CONGRESSIONAL REPS.
Mfg Campaign: 11513213
Recall Date: Mar 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS system activates intermittently, causing random braking or unable to break. Took to the RAM dealership to be told the ABS hydraulic control unit 68143491AB needs to be replaced but it is on back order until August.
Corrective Action:
The ABS system activates intermittently, causing random braking or unable to break. Took to the RAM dealership to be told the ABS hydraulic control unit 68143491AB needs to be replaced but it is on back order until August.
Additional Notes:
The ABS system activates intermittently, causing random braking or unable to break. Took to the RAM dealership to be told the ABS hydraulic control unit 68143491AB needs to be replaced but it is on back order until August.
Mfg Campaign: 11513011
Recall Date: Mar 21, 2023
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