Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y26, Y36
Recall Date: May 27, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
962 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS lights come on with the traction control light. It also beeps each time you hit the brakes when lit. It has affected my cruise control as well. Sometimes the brake will skip when you hit a bump while braking. I have had the ABS Pump and Module replaced by a dealer on September 20, 2021. It is now doing the same thing and I had an independent repair shop inspect the truck and they found the ABS pump and module defective again. It has only been a little over a year and a half and only about 15000 miles. Dealers and the independent shop both say there are no replacement parts available at this time and it has been a big problem for Ram. I don't feel safe pulling my 41 foot fifth wheel let alone the truck itself if it malfunctions while braking. I am available for questions or inspection if needed.
Corrective Action:
ABS lights come on with the traction control light. It also beeps each time you hit the brakes when lit. It has affected my cruise control as well. Sometimes the brake will skip when you hit a bump while braking. I have had the ABS Pump and Module replaced by a dealer on September 20, 2021. It is now doing the same thing and I had an independent repair shop inspect the truck and they found the ABS pump and module defective again. It has only been a little over a year and a half and only about 15000 miles. Dealers and the independent shop both say there are no replacement parts available at this time and it has been a big problem for Ram. I don't feel safe pulling my 41 foot fifth wheel let alone the truck itself if it malfunctions while braking. I am available for questions or inspection if needed.
Additional Notes:
ABS lights come on with the traction control light. It also beeps each time you hit the brakes when lit. It has affected my cruise control as well. Sometimes the brake will skip when you hit a bump while braking. I have had the ABS Pump and Module replaced by a dealer on September 20, 2021. It is now doing the same thing and I had an independent repair shop inspect the truck and they found the ABS pump and module defective again. It has only been a little over a year and a half and only about 15000 miles. Dealers and the independent shop both say there are no replacement parts available at this time and it has been a big problem for Ram. I don't feel safe pulling my 41 foot fifth wheel let alone the truck itself if it malfunctions while braking. I am available for questions or inspection if needed.
Mfg Campaign: 11521194
Recall Date: May 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Both my ABS module and HCU are out. The parts cannot even be ordered till late August 2023, my truck only as 17K miles on it. This is very much a safety issue, both of the units control the ABS system and the traction control.
Corrective Action:
Both my ABS module and HCU are out. The parts cannot even be ordered till late August 2023, my truck only as 17K miles on it. This is very much a safety issue, both of the units control the ABS system and the traction control.
Additional Notes:
Both my ABS module and HCU are out. The parts cannot even be ordered till late August 2023, my truck only as 17K miles on it. This is very much a safety issue, both of the units control the ABS system and the traction control.
Mfg Campaign: 11520985
Recall Date: May 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
TIRES
Potential Consequences:
With 13,253 miles, this LT235-80 R17 tire tread started separating making it unusable and unsafe, especially since it was a front tire.
Corrective Action:
With 13,253 miles, this LT235-80 R17 tire tread started separating making it unusable and unsafe, especially since it was a front tire.
Additional Notes:
With 13,253 miles, this LT235-80 R17 tire tread started separating making it unusable and unsafe, especially since it was a front tire.
Mfg Campaign: 11520809
Recall Date: May 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Ram truck was taken to dealer December of 2022 with 7,000 miles due to ABS lights on dash. The dealer Larson Dodge ordered a new part and said they would not be able to complete it until March and to "drive it as it is". The vehicle doesn't have functioning anti lock brakes etc. Now they have told me it will likely be August due to Chrysler being the problem. This is obvious far too long and now I'm out of options.
Corrective Action:
Ram truck was taken to dealer December of 2022 with 7,000 miles due to ABS lights on dash. The dealer Larson Dodge ordered a new part and said they would not be able to complete it until March and to "drive it as it is". The vehicle doesn't have functioning anti lock brakes etc. Now they have told me it will likely be August due to Chrysler being the problem. This is obvious far too long and now I'm out of options.
Additional Notes:
Ram truck was taken to dealer December of 2022 with 7,000 miles due to ABS lights on dash. The dealer Larson Dodge ordered a new part and said they would not be able to complete it until March and to "drive it as it is". The vehicle doesn't have functioning anti lock brakes etc. Now they have told me it will likely be August due to Chrysler being the problem. This is obvious far too long and now I'm out of options.
Mfg Campaign: 11520281
Recall Date: May 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Ram truck was taken to dealer December of 2022 with 7,000 miles due to ABS lights on dash. The dealer Larson Dodge ordered a new part and said they would not be able to complete it until March and to "drive it as it is". The vehicle doesn't have functioning anti lock brakes etc. Now they have told me it will likely be August due to Chrysler being the problem. This is obvious far too long and now I'm out of options.
Corrective Action:
Ram truck was taken to dealer December of 2022 with 7,000 miles due to ABS lights on dash. The dealer Larson Dodge ordered a new part and said they would not be able to complete it until March and to "drive it as it is". The vehicle doesn't have functioning anti lock brakes etc. Now they have told me it will likely be August due to Chrysler being the problem. This is obvious far too long and now I'm out of options.
Additional Notes:
Ram truck was taken to dealer December of 2022 with 7,000 miles due to ABS lights on dash. The dealer Larson Dodge ordered a new part and said they would not be able to complete it until March and to "drive it as it is". The vehicle doesn't have functioning anti lock brakes etc. Now they have told me it will likely be August due to Chrysler being the problem. This is obvious far too long and now I'm out of options.
Mfg Campaign: 11520281
Recall Date: May 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
This is the second time my ABS electronic braking module has failed in this truck. I hope I'm not one of the only owners to complain. I've read hundreds of complaints. This is May first and it's on backorder til August. It's not safe towing anything with the ABS inop.
Corrective Action:
This is the second time my ABS electronic braking module has failed in this truck. I hope I'm not one of the only owners to complain. I've read hundreds of complaints. This is May first and it's on backorder til August. It's not safe towing anything with the ABS inop.
Additional Notes:
This is the second time my ABS electronic braking module has failed in this truck. I hope I'm not one of the only owners to complain. I've read hundreds of complaints. This is May first and it's on backorder til August. It's not safe towing anything with the ABS inop.
Mfg Campaign: 11519842
Recall Date: May 1, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving at any speed the abs and traction control lights start flashing and a chime goes constantly. also when this happens it causes the cruise control to disengage without any warning. Also leaving you without abs brakes. I am on my 3rd abs module and 2nd hydraulic control unit and needing a 3rd hydraulic control unit for this vehicle with less than 62,000 miles the first one went out around 16,000 miles and the second at 37,000 miles. This is also my second truck from this manufacturer to do the exact same thing that happened at 30,000 miles and had another one in the family that did it at 7,000 miles. As i research online I find that this a common occurrence and nothing has been done to resolve the issue other than just replacing the parts with new and wait for it to happen again. I am in need of a new hydraulic control unit and am being told that they are on some kind of hold until the earliest date of August and just to drive the truck with non-working safety equipment.
Corrective Action:
While driving at any speed the abs and traction control lights start flashing and a chime goes constantly. also when this happens it causes the cruise control to disengage without any warning. Also leaving you without abs brakes. I am on my 3rd abs module and 2nd hydraulic control unit and needing a 3rd hydraulic control unit for this vehicle with less than 62,000 miles the first one went out around 16,000 miles and the second at 37,000 miles. This is also my second truck from this manufacturer to do the exact same thing that happened at 30,000 miles and had another one in the family that did it at 7,000 miles. As i research online I find that this a common occurrence and nothing has been done to resolve the issue other than just replacing the parts with new and wait for it to happen again. I am in need of a new hydraulic control unit and am being told that they are on some kind of hold until the earliest date of August and just to drive the truck with non-working safety equipment.
Additional Notes:
While driving at any speed the abs and traction control lights start flashing and a chime goes constantly. also when this happens it causes the cruise control to disengage without any warning. Also leaving you without abs brakes. I am on my 3rd abs module and 2nd hydraulic control unit and needing a 3rd hydraulic control unit for this vehicle with less than 62,000 miles the first one went out around 16,000 miles and the second at 37,000 miles. This is also my second truck from this manufacturer to do the exact same thing that happened at 30,000 miles and had another one in the family that did it at 7,000 miles. As i research online I find that this a common occurrence and nothing has been done to resolve the issue other than just replacing the parts with new and wait for it to happen again. I am in need of a new hydraulic control unit and am being told that they are on some kind of hold until the earliest date of August and just to drive the truck with non-working safety equipment.
Mfg Campaign: 11519597
Recall Date: Apr 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving at any speed the abs and traction control lights start flashing and a chime goes constantly. also when this happens it causes the cruise control to disengage without any warning. Also leaving you without abs brakes. I am on my 3rd abs module and 2nd hydraulic control unit and needing a 3rd hydraulic control unit for this vehicle with less than 62,000 miles the first one went out around 16,000 miles and the second at 37,000 miles. This is also my second truck from this manufacturer to do the exact same thing that happened at 30,000 miles and had another one in the family that did it at 7,000 miles. As i research online I find that this a common occurrence and nothing has been done to resolve the issue other than just replacing the parts with new and wait for it to happen again. I am in need of a new hydraulic control unit and am being told that they are on some kind of hold until the earliest date of August and just to drive the truck with non-working safety equipment.
Corrective Action:
While driving at any speed the abs and traction control lights start flashing and a chime goes constantly. also when this happens it causes the cruise control to disengage without any warning. Also leaving you without abs brakes. I am on my 3rd abs module and 2nd hydraulic control unit and needing a 3rd hydraulic control unit for this vehicle with less than 62,000 miles the first one went out around 16,000 miles and the second at 37,000 miles. This is also my second truck from this manufacturer to do the exact same thing that happened at 30,000 miles and had another one in the family that did it at 7,000 miles. As i research online I find that this a common occurrence and nothing has been done to resolve the issue other than just replacing the parts with new and wait for it to happen again. I am in need of a new hydraulic control unit and am being told that they are on some kind of hold until the earliest date of August and just to drive the truck with non-working safety equipment.
Additional Notes:
While driving at any speed the abs and traction control lights start flashing and a chime goes constantly. also when this happens it causes the cruise control to disengage without any warning. Also leaving you without abs brakes. I am on my 3rd abs module and 2nd hydraulic control unit and needing a 3rd hydraulic control unit for this vehicle with less than 62,000 miles the first one went out around 16,000 miles and the second at 37,000 miles. This is also my second truck from this manufacturer to do the exact same thing that happened at 30,000 miles and had another one in the family that did it at 7,000 miles. As i research online I find that this a common occurrence and nothing has been done to resolve the issue other than just replacing the parts with new and wait for it to happen again. I am in need of a new hydraulic control unit and am being told that they are on some kind of hold until the earliest date of August and just to drive the truck with non-working safety equipment.
Mfg Campaign: 11519597
Recall Date: Apr 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving at any speed the abs and traction control lights start flashing and a chime goes constantly. also when this happens it causes the cruise control to disengage without any warning. Also leaving you without abs brakes. I am on my 3rd abs module and 2nd hydraulic control unit and needing a 3rd hydraulic control unit for this vehicle with less than 62,000 miles the first one went out around 16,000 miles and the second at 37,000 miles. This is also my second truck from this manufacturer to do the exact same thing that happened at 30,000 miles and had another one in the family that did it at 7,000 miles. As i research online I find that this a common occurrence and nothing has been done to resolve the issue other than just replacing the parts with new and wait for it to happen again. I am in need of a new hydraulic control unit and am being told that they are on some kind of hold until the earliest date of August and just to drive the truck with non-working safety equipment.
Corrective Action:
While driving at any speed the abs and traction control lights start flashing and a chime goes constantly. also when this happens it causes the cruise control to disengage without any warning. Also leaving you without abs brakes. I am on my 3rd abs module and 2nd hydraulic control unit and needing a 3rd hydraulic control unit for this vehicle with less than 62,000 miles the first one went out around 16,000 miles and the second at 37,000 miles. This is also my second truck from this manufacturer to do the exact same thing that happened at 30,000 miles and had another one in the family that did it at 7,000 miles. As i research online I find that this a common occurrence and nothing has been done to resolve the issue other than just replacing the parts with new and wait for it to happen again. I am in need of a new hydraulic control unit and am being told that they are on some kind of hold until the earliest date of August and just to drive the truck with non-working safety equipment.
Additional Notes:
While driving at any speed the abs and traction control lights start flashing and a chime goes constantly. also when this happens it causes the cruise control to disengage without any warning. Also leaving you without abs brakes. I am on my 3rd abs module and 2nd hydraulic control unit and needing a 3rd hydraulic control unit for this vehicle with less than 62,000 miles the first one went out around 16,000 miles and the second at 37,000 miles. This is also my second truck from this manufacturer to do the exact same thing that happened at 30,000 miles and had another one in the family that did it at 7,000 miles. As i research online I find that this a common occurrence and nothing has been done to resolve the issue other than just replacing the parts with new and wait for it to happen again. I am in need of a new hydraulic control unit and am being told that they are on some kind of hold until the earliest date of August and just to drive the truck with non-working safety equipment.
Mfg Campaign: 11519597
Recall Date: Apr 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS and Traction control lights have been on/off for 60,000kms approximately, have had it to the dealer approx 8 times for this issue, still unresolved. Traction control acts extremely odd at times and break pedal feels "soft" at times. Lights on dash come and go intermittently and so does the "soft" break pedal feeling. Warranty is now up and dealer continues to want to replace random parts @ my expense.
Corrective Action:
ABS and Traction control lights have been on/off for 60,000kms approximately, have had it to the dealer approx 8 times for this issue, still unresolved. Traction control acts extremely odd at times and break pedal feels "soft" at times. Lights on dash come and go intermittently and so does the "soft" break pedal feeling. Warranty is now up and dealer continues to want to replace random parts @ my expense.
Additional Notes:
ABS and Traction control lights have been on/off for 60,000kms approximately, have had it to the dealer approx 8 times for this issue, still unresolved. Traction control acts extremely odd at times and break pedal feels "soft" at times. Lights on dash come and go intermittently and so does the "soft" break pedal feeling. Warranty is now up and dealer continues to want to replace random parts @ my expense.
Mfg Campaign: 11519492
Recall Date: Apr 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The ABS/HCU module failed. I had to replace on 05/14/2021. At the time of replacement, I was unaware the NHTSA launched an investigation October of 2022. At this present moment, I am faced with replacing the ABS/HCU module again. The cruise control does not work and the traction and ABS lights are on again.
Corrective Action:
The ABS/HCU module failed. I had to replace on 05/14/2021. At the time of replacement, I was unaware the NHTSA launched an investigation October of 2022. At this present moment, I am faced with replacing the ABS/HCU module again. The cruise control does not work and the traction and ABS lights are on again.
Additional Notes:
The ABS/HCU module failed. I had to replace on 05/14/2021. At the time of replacement, I was unaware the NHTSA launched an investigation October of 2022. At this present moment, I am faced with replacing the ABS/HCU module again. The cruise control does not work and the traction and ABS lights are on again.
Mfg Campaign: 11519493
Recall Date: Apr 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The ABS/HCU module failed. I had to replace on 05/14/2021. At the time of replacement, I was unaware the NHTSA launched an investigation October of 2022. At this present moment, I am faced with replacing the ABS/HCU module again. The cruise control does not work and the traction and ABS lights are on again.
Corrective Action:
The ABS/HCU module failed. I had to replace on 05/14/2021. At the time of replacement, I was unaware the NHTSA launched an investigation October of 2022. At this present moment, I am faced with replacing the ABS/HCU module again. The cruise control does not work and the traction and ABS lights are on again.
Additional Notes:
The ABS/HCU module failed. I had to replace on 05/14/2021. At the time of replacement, I was unaware the NHTSA launched an investigation October of 2022. At this present moment, I am faced with replacing the ABS/HCU module again. The cruise control does not work and the traction and ABS lights are on again.
Mfg Campaign: 11519493
Recall Date: Apr 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The HCU and ABS module for 2018 and 2017 model years of the ram 3500 and 2500 are a known issue that should be recalled. There's some type of issue where the ABS and the traction control lights will turn on affecting the safety of the vehicle. Many people have the issue if you do a quick search on any RAM forum. From my understanding there was a design change on the replacement part. The easiest and probably most common fix is to remove the fuse for the ABS.
Corrective Action:
The HCU and ABS module for 2018 and 2017 model years of the ram 3500 and 2500 are a known issue that should be recalled. There's some type of issue where the ABS and the traction control lights will turn on affecting the safety of the vehicle. Many people have the issue if you do a quick search on any RAM forum. From my understanding there was a design change on the replacement part. The easiest and probably most common fix is to remove the fuse for the ABS.
Additional Notes:
The HCU and ABS module for 2018 and 2017 model years of the ram 3500 and 2500 are a known issue that should be recalled. There's some type of issue where the ABS and the traction control lights will turn on affecting the safety of the vehicle. Many people have the issue if you do a quick search on any RAM forum. From my understanding there was a design change on the replacement part. The easiest and probably most common fix is to remove the fuse for the ABS.
Mfg Campaign: 11519525
Recall Date: Apr 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
September-October 2022 --The Anti-Braking System module has quit working. (ABS). Requested replacement part from Dealership in October 2022. Dealership advises Mopar cancelled parts request to them. I have no anti braking working on vehicle. Dealership advises me to contact Mopar directly for help. I advised them that wasn't my job it was theirs' .
Corrective Action:
September-October 2022 --The Anti-Braking System module has quit working. (ABS). Requested replacement part from Dealership in October 2022. Dealership advises Mopar cancelled parts request to them. I have no anti braking working on vehicle. Dealership advises me to contact Mopar directly for help. I advised them that wasn't my job it was theirs' .
Additional Notes:
September-October 2022 --The Anti-Braking System module has quit working. (ABS). Requested replacement part from Dealership in October 2022. Dealership advises Mopar cancelled parts request to them. I have no anti braking working on vehicle. Dealership advises me to contact Mopar directly for help. I advised them that wasn't my job it was theirs' .
Mfg Campaign: 11519199
Recall Date: Apr 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
September-October 2022 --The Anti-Braking System module has quit working. (ABS). Requested replacement part from Dealership in October 2022. Dealership advises Mopar cancelled parts request to them. I have no anti braking working on vehicle. Dealership advises me to contact Mopar directly for help. I advised them that wasn't my job it was theirs' .
Corrective Action:
September-October 2022 --The Anti-Braking System module has quit working. (ABS). Requested replacement part from Dealership in October 2022. Dealership advises Mopar cancelled parts request to them. I have no anti braking working on vehicle. Dealership advises me to contact Mopar directly for help. I advised them that wasn't my job it was theirs' .
Additional Notes:
September-October 2022 --The Anti-Braking System module has quit working. (ABS). Requested replacement part from Dealership in October 2022. Dealership advises Mopar cancelled parts request to them. I have no anti braking working on vehicle. Dealership advises me to contact Mopar directly for help. I advised them that wasn't my job it was theirs' .
Mfg Campaign: 11519199
Recall Date: Apr 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
frequently when shifting from D to R or any combination, all selections light up followed a loud bang from rearend. sometimes it correctes itself, other times engine must be shut down. dealer has diagnosed problem. Its a short in transmision wiring harness as they performed a rigorous, multipoint "wiggle test". its been in shop 4+ times to no avail.
Corrective Action:
frequently when shifting from D to R or any combination, all selections light up followed a loud bang from rearend. sometimes it correctes itself, other times engine must be shut down. dealer has diagnosed problem. Its a short in transmision wiring harness as they performed a rigorous, multipoint "wiggle test". its been in shop 4+ times to no avail.
Additional Notes:
frequently when shifting from D to R or any combination, all selections light up followed a loud bang from rearend. sometimes it correctes itself, other times engine must be shut down. dealer has diagnosed problem. Its a short in transmision wiring harness as they performed a rigorous, multipoint "wiggle test". its been in shop 4+ times to no avail.
Mfg Campaign: 11519071
Recall Date: Apr 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The service electronic brake light freq comes on. Dealer said it brake "module" needed changing and did. they also charged me $800 for it. Vehicle is still making the claim that the elctronic braking system still needs servicing almost imediately after repair.
Corrective Action:
The service electronic brake light freq comes on. Dealer said it brake "module" needed changing and did. they also charged me $800 for it. Vehicle is still making the claim that the elctronic braking system still needs servicing almost imediately after repair.
Additional Notes:
The service electronic brake light freq comes on. Dealer said it brake "module" needed changing and did. they also charged me $800 for it. Vehicle is still making the claim that the elctronic braking system still needs servicing almost imediately after repair.
Mfg Campaign: 11519072
Recall Date: Apr 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS and HCU Warning lights come on and off. Looking around the internet this is a huge Problem. Took it to a local Ram dealer today and was told its a $1600.00 out of pocket cost seeing the truck is just out of warranty (of course) with 37,000 miles on it. Driving with the cruise control on it throws the warning lights on and off and cruise stops working. It seems the brakes are weak too. The dealer also informed us today they could not even get the parts to fix the problem until at least August! We also had to pile another $1500.00 in it a few months ago because the 4wd did not work either.
Corrective Action:
ABS and HCU Warning lights come on and off. Looking around the internet this is a huge Problem. Took it to a local Ram dealer today and was told its a $1600.00 out of pocket cost seeing the truck is just out of warranty (of course) with 37,000 miles on it. Driving with the cruise control on it throws the warning lights on and off and cruise stops working. It seems the brakes are weak too. The dealer also informed us today they could not even get the parts to fix the problem until at least August! We also had to pile another $1500.00 in it a few months ago because the 4wd did not work either.
Additional Notes:
ABS and HCU Warning lights come on and off. Looking around the internet this is a huge Problem. Took it to a local Ram dealer today and was told its a $1600.00 out of pocket cost seeing the truck is just out of warranty (of course) with 37,000 miles on it. Driving with the cruise control on it throws the warning lights on and off and cruise stops working. It seems the brakes are weak too. The dealer also informed us today they could not even get the parts to fix the problem until at least August! We also had to pile another $1500.00 in it a few months ago because the 4wd did not work either.
Mfg Campaign: 11518719
Recall Date: Apr 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
Frontal collision at 45 mph, totaled truck but airbags did not deploy. The insurance company sent the truck to the auction. My safety was at risk. Not that I am aware of, the insurance company has photos. Inspected by police and insurance adjuster. No symptoms of anything wrong with the vehicle.
Corrective Action:
Frontal collision at 45 mph, totaled truck but airbags did not deploy. The insurance company sent the truck to the auction. My safety was at risk. Not that I am aware of, the insurance company has photos. Inspected by police and insurance adjuster. No symptoms of anything wrong with the vehicle.
Additional Notes:
Frontal collision at 45 mph, totaled truck but airbags did not deploy. The insurance company sent the truck to the auction. My safety was at risk. Not that I am aware of, the insurance company has photos. Inspected by police and insurance adjuster. No symptoms of anything wrong with the vehicle.
Mfg Campaign: 11518489
Recall Date: Apr 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Ram 3500. The contact stated while driving approximately 25 MPH, the "Check Brake System" and ABS warning lights were illuminated. The contact stated that the failure reoccurred intermittently while driving at various speeds. The vehicle was taken to a local dealer, where it was diagnosed that the Hydraulic Control Unit (HCU) needed to be replaced; however, the parts were on back order. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 57,000.
Corrective Action:
The contact owns a 2018 Ram 3500. The contact stated while driving approximately 25 MPH, the "Check Brake System" and ABS warning lights were illuminated. The contact stated that the failure reoccurred intermittently while driving at various speeds. The vehicle was taken to a local dealer, where it was diagnosed that the Hydraulic Control Unit (HCU) needed to be replaced; however, the parts were on back order. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 57,000.
Additional Notes:
The contact owns a 2018 Ram 3500. The contact stated while driving approximately 25 MPH, the "Check Brake System" and ABS warning lights were illuminated. The contact stated that the failure reoccurred intermittently while driving at various speeds. The vehicle was taken to a local dealer, where it was diagnosed that the Hydraulic Control Unit (HCU) needed to be replaced; however, the parts were on back order. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 57,000.
Mfg Campaign: 11518052
Recall Date: Apr 20, 2023
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