Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y26, Y36
Recall Date: May 27, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
962 ComplaintsChrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I have a 2018 Dodge 3500 with 9800 miles on it.. The ABS light has come on reflecting a braking and control problem. This also shuts down the safety system within the brakes, shuts down the 4 wheel drive and cruise controls also. It is my understanding from the dealership, there is a problem with the parts within this system, and they can not get any parts released to them for repair. They also don't want to use the same parts, knowing they will only fail again. Which would fall back on them, as a repair faciality. Why hasn't the NHTSA ordered a recall on these vehicles. There are Law Suites also addressing the ABS failure and many complain on this safety failure. I see there is a recall regarding tailgates issue on some of the dodge products. Clearly the braking systems must a higher priority. We should not be required to pay for these repairs. I paid $ 70,000.00 plus for my truck!!! Now they cost in the mid $ 80 K I want feed back from the NHTSA regarding there actions, on the Dodge ABS failure. You ask a question below regarding "WAS THERE A CRASH" in this case it was a near crash. Yes I alive, due to my agility to control the vehicle only. I'm 65 and drive vehicles prior to ABS, so this played into my abilities to control the vehicle. It is now a Federal Law that all vehicles be equipped with a ABS system.. ONE THAT WORKS CORRECTLY. My truck is due a annual safety inspection by the end of this month. Its unsafe to operate my truck, and it must remained park in the garage intil someone stops draging there feet and issue the recall. Yes I am very upset, as with many others
Corrective Action:
I have a 2018 Dodge 3500 with 9800 miles on it.. The ABS light has come on reflecting a braking and control problem. This also shuts down the safety system within the brakes, shuts down the 4 wheel drive and cruise controls also. It is my understanding from the dealership, there is a problem with the parts within this system, and they can not get any parts released to them for repair. They also don't want to use the same parts, knowing they will only fail again. Which would fall back on them, as a repair faciality. Why hasn't the NHTSA ordered a recall on these vehicles. There are Law Suites also addressing the ABS failure and many complain on this safety failure. I see there is a recall regarding tailgates issue on some of the dodge products. Clearly the braking systems must a higher priority. We should not be required to pay for these repairs. I paid $ 70,000.00 plus for my truck!!! Now they cost in the mid $ 80 K I want feed back from the NHTSA regarding there actions, on the Dodge ABS failure. You ask a question below regarding "WAS THERE A CRASH" in this case it was a near crash. Yes I alive, due to my agility to control the vehicle only. I'm 65 and drive vehicles prior to ABS, so this played into my abilities to control the vehicle. It is now a Federal Law that all vehicles be equipped with a ABS system.. ONE THAT WORKS CORRECTLY. My truck is due a annual safety inspection by the end of this month. Its unsafe to operate my truck, and it must remained park in the garage intil someone stops draging there feet and issue the recall. Yes I am very upset, as with many others
Additional Notes:
I have a 2018 Dodge 3500 with 9800 miles on it.. The ABS light has come on reflecting a braking and control problem. This also shuts down the safety system within the brakes, shuts down the 4 wheel drive and cruise controls also. It is my understanding from the dealership, there is a problem with the parts within this system, and they can not get any parts released to them for repair. They also don't want to use the same parts, knowing they will only fail again. Which would fall back on them, as a repair faciality. Why hasn't the NHTSA ordered a recall on these vehicles. There are Law Suites also addressing the ABS failure and many complain on this safety failure. I see there is a recall regarding tailgates issue on some of the dodge products. Clearly the braking systems must a higher priority. We should not be required to pay for these repairs. I paid $ 70,000.00 plus for my truck!!! Now they cost in the mid $ 80 K I want feed back from the NHTSA regarding there actions, on the Dodge ABS failure. You ask a question below regarding "WAS THERE A CRASH" in this case it was a near crash. Yes I alive, due to my agility to control the vehicle only. I'm 65 and drive vehicles prior to ABS, so this played into my abilities to control the vehicle. It is now a Federal Law that all vehicles be equipped with a ABS system.. ONE THAT WORKS CORRECTLY. My truck is due a annual safety inspection by the end of this month. Its unsafe to operate my truck, and it must remained park in the garage intil someone stops draging there feet and issue the recall. Yes I am very upset, as with many others
Mfg Campaign: 11537178
Recall Date: Aug 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I have a 2018 Dodge 3500 with 9800 miles on it.. The ABS light has come on reflecting a braking and control problem. This also shuts down the safety system within the brakes, shuts down the 4 wheel drive and cruise controls also. It is my understanding from the dealership, there is a problem with the parts within this system, and they can not get any parts released to them for repair. They also don't want to use the same parts, knowing they will only fail again. Which would fall back on them, as a repair faciality. Why hasn't the NHTSA ordered a recall on these vehicles. There are Law Suites also addressing the ABS failure and many complain on this safety failure. I see there is a recall regarding tailgates issue on some of the dodge products. Clearly the braking systems must a higher priority. We should not be required to pay for these repairs. I paid $ 70,000.00 plus for my truck!!! Now they cost in the mid $ 80 K I want feed back from the NHTSA regarding there actions, on the Dodge ABS failure. You ask a question below regarding "WAS THERE A CRASH" in this case it was a near crash. Yes I alive, due to my agility to control the vehicle only. I'm 65 and drive vehicles prior to ABS, so this played into my abilities to control the vehicle. It is now a Federal Law that all vehicles be equipped with a ABS system.. ONE THAT WORKS CORRECTLY. My truck is due a annual safety inspection by the end of this month. Its unsafe to operate my truck, and it must remained park in the garage intil someone stops draging there feet and issue the recall. Yes I am very upset, as with many others
Corrective Action:
I have a 2018 Dodge 3500 with 9800 miles on it.. The ABS light has come on reflecting a braking and control problem. This also shuts down the safety system within the brakes, shuts down the 4 wheel drive and cruise controls also. It is my understanding from the dealership, there is a problem with the parts within this system, and they can not get any parts released to them for repair. They also don't want to use the same parts, knowing they will only fail again. Which would fall back on them, as a repair faciality. Why hasn't the NHTSA ordered a recall on these vehicles. There are Law Suites also addressing the ABS failure and many complain on this safety failure. I see there is a recall regarding tailgates issue on some of the dodge products. Clearly the braking systems must a higher priority. We should not be required to pay for these repairs. I paid $ 70,000.00 plus for my truck!!! Now they cost in the mid $ 80 K I want feed back from the NHTSA regarding there actions, on the Dodge ABS failure. You ask a question below regarding "WAS THERE A CRASH" in this case it was a near crash. Yes I alive, due to my agility to control the vehicle only. I'm 65 and drive vehicles prior to ABS, so this played into my abilities to control the vehicle. It is now a Federal Law that all vehicles be equipped with a ABS system.. ONE THAT WORKS CORRECTLY. My truck is due a annual safety inspection by the end of this month. Its unsafe to operate my truck, and it must remained park in the garage intil someone stops draging there feet and issue the recall. Yes I am very upset, as with many others
Additional Notes:
I have a 2018 Dodge 3500 with 9800 miles on it.. The ABS light has come on reflecting a braking and control problem. This also shuts down the safety system within the brakes, shuts down the 4 wheel drive and cruise controls also. It is my understanding from the dealership, there is a problem with the parts within this system, and they can not get any parts released to them for repair. They also don't want to use the same parts, knowing they will only fail again. Which would fall back on them, as a repair faciality. Why hasn't the NHTSA ordered a recall on these vehicles. There are Law Suites also addressing the ABS failure and many complain on this safety failure. I see there is a recall regarding tailgates issue on some of the dodge products. Clearly the braking systems must a higher priority. We should not be required to pay for these repairs. I paid $ 70,000.00 plus for my truck!!! Now they cost in the mid $ 80 K I want feed back from the NHTSA regarding there actions, on the Dodge ABS failure. You ask a question below regarding "WAS THERE A CRASH" in this case it was a near crash. Yes I alive, due to my agility to control the vehicle only. I'm 65 and drive vehicles prior to ABS, so this played into my abilities to control the vehicle. It is now a Federal Law that all vehicles be equipped with a ABS system.. ONE THAT WORKS CORRECTLY. My truck is due a annual safety inspection by the end of this month. Its unsafe to operate my truck, and it must remained park in the garage intil someone stops draging there feet and issue the recall. Yes I am very upset, as with many others
Mfg Campaign: 11537178
Recall Date: Aug 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Ram 3500. The contact stated that while driving 65 MPH, a vehicle abruptly merged in front of him causing him to crash into the rear of that vehicle. The ABS warning light was illuminated. The contact pulled over to the side of the roadway and became aware that the brake pedal was difficult to depress. The vehicle was not taken to a dealer to be diagnosed or repaired; however, the dealer was contacted by phone. The manufacturer was made aware of the failure and informed the contact that there was a freeze on the repair due to parts not being available. The failure mileage was 9,800.
Corrective Action:
The contact owns a 2018 Ram 3500. The contact stated that while driving 65 MPH, a vehicle abruptly merged in front of him causing him to crash into the rear of that vehicle. The ABS warning light was illuminated. The contact pulled over to the side of the roadway and became aware that the brake pedal was difficult to depress. The vehicle was not taken to a dealer to be diagnosed or repaired; however, the dealer was contacted by phone. The manufacturer was made aware of the failure and informed the contact that there was a freeze on the repair due to parts not being available. The failure mileage was 9,800.
Additional Notes:
The contact owns a 2018 Ram 3500. The contact stated that while driving 65 MPH, a vehicle abruptly merged in front of him causing him to crash into the rear of that vehicle. The ABS warning light was illuminated. The contact pulled over to the side of the roadway and became aware that the brake pedal was difficult to depress. The vehicle was not taken to a dealer to be diagnosed or repaired; however, the dealer was contacted by phone. The manufacturer was made aware of the failure and informed the contact that there was a freeze on the repair due to parts not being available. The failure mileage was 9,800.
Mfg Campaign: 11537193
Recall Date: Aug 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS and hydraulic module going bad. While driving down the road truck with say service ABS System and hydraulic brakes. Took truck to repair shop to have wheel speed sensors checked by a scanning machine and informed me that the ABS and hydraulic module is going bad.
Corrective Action:
ABS and hydraulic module going bad. While driving down the road truck with say service ABS System and hydraulic brakes. Took truck to repair shop to have wheel speed sensors checked by a scanning machine and informed me that the ABS and hydraulic module is going bad.
Additional Notes:
ABS and hydraulic module going bad. While driving down the road truck with say service ABS System and hydraulic brakes. Took truck to repair shop to have wheel speed sensors checked by a scanning machine and informed me that the ABS and hydraulic module is going bad.
Mfg Campaign: 11537270
Recall Date: Aug 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS module failed
Corrective Action:
ABS module failed
Additional Notes:
ABS module failed
Mfg Campaign: 11536984
Recall Date: Aug 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS warning light came on, this also shuts down the cruise control system. ABS traction control is inoperable, my understanding the problem is the ABS/HCU pump/Module.. I only have 9087 miles on this truck. It’s a Dodge 3500 Dully. I garage keep and baby this truck, as I paid a lot of money for it. It is my understanding, based on all the internet feedback, that this is a major safety issue and NHTSA is dragging there feet, on ordering a recall.
Corrective Action:
ABS warning light came on, this also shuts down the cruise control system. ABS traction control is inoperable, my understanding the problem is the ABS/HCU pump/Module.. I only have 9087 miles on this truck. It’s a Dodge 3500 Dully. I garage keep and baby this truck, as I paid a lot of money for it. It is my understanding, based on all the internet feedback, that this is a major safety issue and NHTSA is dragging there feet, on ordering a recall.
Additional Notes:
ABS warning light came on, this also shuts down the cruise control system. ABS traction control is inoperable, my understanding the problem is the ABS/HCU pump/Module.. I only have 9087 miles on this truck. It’s a Dodge 3500 Dully. I garage keep and baby this truck, as I paid a lot of money for it. It is my understanding, based on all the internet feedback, that this is a major safety issue and NHTSA is dragging there feet, on ordering a recall.
Mfg Campaign: 11536726
Recall Date: Aug 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ABS warning light came on, this also shuts down the cruise control system. ABS traction control is inoperable, my understanding the problem is the ABS/HCU pump/Module.. I only have 9087 miles on this truck. It’s a Dodge 3500 Dully. I garage keep and baby this truck, as I paid a lot of money for it. It is my understanding, based on all the internet feedback, that this is a major safety issue and NHTSA is dragging there feet, on ordering a recall.
Corrective Action:
ABS warning light came on, this also shuts down the cruise control system. ABS traction control is inoperable, my understanding the problem is the ABS/HCU pump/Module.. I only have 9087 miles on this truck. It’s a Dodge 3500 Dully. I garage keep and baby this truck, as I paid a lot of money for it. It is my understanding, based on all the internet feedback, that this is a major safety issue and NHTSA is dragging there feet, on ordering a recall.
Additional Notes:
ABS warning light came on, this also shuts down the cruise control system. ABS traction control is inoperable, my understanding the problem is the ABS/HCU pump/Module.. I only have 9087 miles on this truck. It’s a Dodge 3500 Dully. I garage keep and baby this truck, as I paid a lot of money for it. It is my understanding, based on all the internet feedback, that this is a major safety issue and NHTSA is dragging there feet, on ordering a recall.
Mfg Campaign: 11536726
Recall Date: Aug 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
ABS warning light came on, this also shuts down the cruise control system. ABS traction control is inoperable, my understanding the problem is the ABS/HCU pump/Module.. I only have 9087 miles on this truck. It’s a Dodge 3500 Dully. I garage keep and baby this truck, as I paid a lot of money for it. It is my understanding, based on all the internet feedback, that this is a major safety issue and NHTSA is dragging there feet, on ordering a recall.
Corrective Action:
ABS warning light came on, this also shuts down the cruise control system. ABS traction control is inoperable, my understanding the problem is the ABS/HCU pump/Module.. I only have 9087 miles on this truck. It’s a Dodge 3500 Dully. I garage keep and baby this truck, as I paid a lot of money for it. It is my understanding, based on all the internet feedback, that this is a major safety issue and NHTSA is dragging there feet, on ordering a recall.
Additional Notes:
ABS warning light came on, this also shuts down the cruise control system. ABS traction control is inoperable, my understanding the problem is the ABS/HCU pump/Module.. I only have 9087 miles on this truck. It’s a Dodge 3500 Dully. I garage keep and baby this truck, as I paid a lot of money for it. It is my understanding, based on all the internet feedback, that this is a major safety issue and NHTSA is dragging there feet, on ordering a recall.
Mfg Campaign: 11536726
Recall Date: Aug 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Have intermittent ABS warning and service electronic braking system. This has happened numerous times in the past 10k miles. Scanning the system shows electronic brake failure. This involves replacing the HCU. I have read of others having this problem I can fix this myself but the parts are discontinued or not available. This seems unusual considering it is only 5 years old. My concern is I pull multiple heavy trailers as part of our business operations and having the ABS Warning light on eliminates the trailer brake function of the truck which could cause an accident in event of the need of heavy braking without functional trailer brakes. This problem has been off and on since truck was purchased in March 2023.
Corrective Action:
Have intermittent ABS warning and service electronic braking system. This has happened numerous times in the past 10k miles. Scanning the system shows electronic brake failure. This involves replacing the HCU. I have read of others having this problem I can fix this myself but the parts are discontinued or not available. This seems unusual considering it is only 5 years old. My concern is I pull multiple heavy trailers as part of our business operations and having the ABS Warning light on eliminates the trailer brake function of the truck which could cause an accident in event of the need of heavy braking without functional trailer brakes. This problem has been off and on since truck was purchased in March 2023.
Additional Notes:
Have intermittent ABS warning and service electronic braking system. This has happened numerous times in the past 10k miles. Scanning the system shows electronic brake failure. This involves replacing the HCU. I have read of others having this problem I can fix this myself but the parts are discontinued or not available. This seems unusual considering it is only 5 years old. My concern is I pull multiple heavy trailers as part of our business operations and having the ABS Warning light on eliminates the trailer brake function of the truck which could cause an accident in event of the need of heavy braking without functional trailer brakes. This problem has been off and on since truck was purchased in March 2023.
Mfg Campaign: 11536806
Recall Date: Aug 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
INTERMITTENT "service electronic brake system" light combined with traction control loss light. When this happens the cruise control is disabled. Local dealerships have no parts available to repair situation.
Corrective Action:
INTERMITTENT "service electronic brake system" light combined with traction control loss light. When this happens the cruise control is disabled. Local dealerships have no parts available to repair situation.
Additional Notes:
INTERMITTENT "service electronic brake system" light combined with traction control loss light. When this happens the cruise control is disabled. Local dealerships have no parts available to repair situation.
Mfg Campaign: 11536455
Recall Date: Aug 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Have intermittent ABS warning and service electronic brake control. This has happened numerous times in the past year. Scanning the system shows electronic brake failure. This involves replacing the HCU. The truck has just over 15k miles but is out of warranty due too the year. I have read of others having this problem I can fix this myself but the parts are discontinued or not available. This seems unusual considering it is only 4 years old. My concern is I pull a 14k lb fifth wheel and having the ABS Warning light on eliminates the trailer brake function of the truck. My main concern is why Stellantis has not addressed this issue.
Corrective Action:
Have intermittent ABS warning and service electronic brake control. This has happened numerous times in the past year. Scanning the system shows electronic brake failure. This involves replacing the HCU. The truck has just over 15k miles but is out of warranty due too the year. I have read of others having this problem I can fix this myself but the parts are discontinued or not available. This seems unusual considering it is only 4 years old. My concern is I pull a 14k lb fifth wheel and having the ABS Warning light on eliminates the trailer brake function of the truck. My main concern is why Stellantis has not addressed this issue.
Additional Notes:
Have intermittent ABS warning and service electronic brake control. This has happened numerous times in the past year. Scanning the system shows electronic brake failure. This involves replacing the HCU. The truck has just over 15k miles but is out of warranty due too the year. I have read of others having this problem I can fix this myself but the parts are discontinued or not available. This seems unusual considering it is only 4 years old. My concern is I pull a 14k lb fifth wheel and having the ABS Warning light on eliminates the trailer brake function of the truck. My main concern is why Stellantis has not addressed this issue.
Mfg Campaign: 11535840
Recall Date: Aug 1, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The Automatic Braking System (ABS) and Traction Control lights come on intermittently. They flash and and sound at random. A RAM dealer stated the lights must be on for them to get a proper code to determine the problem. This is an extreme safety problem that could occur at anytime ABS and traction control may be needed.
Corrective Action:
The Automatic Braking System (ABS) and Traction Control lights come on intermittently. They flash and and sound at random. A RAM dealer stated the lights must be on for them to get a proper code to determine the problem. This is an extreme safety problem that could occur at anytime ABS and traction control may be needed.
Additional Notes:
The Automatic Braking System (ABS) and Traction Control lights come on intermittently. They flash and and sound at random. A RAM dealer stated the lights must be on for them to get a proper code to determine the problem. This is an extreme safety problem that could occur at anytime ABS and traction control may be needed.
Mfg Campaign: 11535517
Recall Date: Jul 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My Hydraulic Control Unit for my ABS has failed this is the second time in 24 months it has failed and needing service. The part is on backorder and it seems to be a major known issue by the manufacturer with repairs costing near 2k dollars to the consumer because Ram does not want to cover it under warranty.
Corrective Action:
My Hydraulic Control Unit for my ABS has failed this is the second time in 24 months it has failed and needing service. The part is on backorder and it seems to be a major known issue by the manufacturer with repairs costing near 2k dollars to the consumer because Ram does not want to cover it under warranty.
Additional Notes:
My Hydraulic Control Unit for my ABS has failed this is the second time in 24 months it has failed and needing service. The part is on backorder and it seems to be a major known issue by the manufacturer with repairs costing near 2k dollars to the consumer because Ram does not want to cover it under warranty.
Mfg Campaign: 11535380
Recall Date: Jul 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS Pump motor control - General electrical failure that causes the warning lights on the dash to illuminate and an audible chime. Occurring sometimes several times in a row, which distracts operator from safe operation of the vehicle with flashing dash warning lights and audible chimes, affecting in the operation of ABS SYSTEM if required for safe emergency stopping in an emergency situation. Yes the problem has been diagnosed by a dealer ECU: ABS, CODE: C0020-01, DESC: ABS Pump Motor Control- General Electrical Failure The Manufacturer has and is aware of the batch of failed components as per various website forums. And dealer says the components for repair are unavailable for sometime. Uncertain exactly when warning lights started to flash generally, October 2022
Corrective Action:
ABS Pump motor control - General electrical failure that causes the warning lights on the dash to illuminate and an audible chime. Occurring sometimes several times in a row, which distracts operator from safe operation of the vehicle with flashing dash warning lights and audible chimes, affecting in the operation of ABS SYSTEM if required for safe emergency stopping in an emergency situation. Yes the problem has been diagnosed by a dealer ECU: ABS, CODE: C0020-01, DESC: ABS Pump Motor Control- General Electrical Failure The Manufacturer has and is aware of the batch of failed components as per various website forums. And dealer says the components for repair are unavailable for sometime. Uncertain exactly when warning lights started to flash generally, October 2022
Additional Notes:
ABS Pump motor control - General electrical failure that causes the warning lights on the dash to illuminate and an audible chime. Occurring sometimes several times in a row, which distracts operator from safe operation of the vehicle with flashing dash warning lights and audible chimes, affecting in the operation of ABS SYSTEM if required for safe emergency stopping in an emergency situation. Yes the problem has been diagnosed by a dealer ECU: ABS, CODE: C0020-01, DESC: ABS Pump Motor Control- General Electrical Failure The Manufacturer has and is aware of the batch of failed components as per various website forums. And dealer says the components for repair are unavailable for sometime. Uncertain exactly when warning lights started to flash generally, October 2022
Mfg Campaign: 11535183
Recall Date: Jul 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
ABS Pump motor control - General electrical failure that causes the warning lights on the dash to illuminate and an audible chime. Occurring sometimes several times in a row, which distracts operator from safe operation of the vehicle with flashing dash warning lights and audible chimes, affecting in the operation of ABS SYSTEM if required for safe emergency stopping in an emergency situation. Yes the problem has been diagnosed by a dealer ECU: ABS, CODE: C0020-01, DESC: ABS Pump Motor Control- General Electrical Failure The Manufacturer has and is aware of the batch of failed components as per various website forums. And dealer says the components for repair are unavailable for sometime. Uncertain exactly when warning lights started to flash generally, October 2022
Corrective Action:
ABS Pump motor control - General electrical failure that causes the warning lights on the dash to illuminate and an audible chime. Occurring sometimes several times in a row, which distracts operator from safe operation of the vehicle with flashing dash warning lights and audible chimes, affecting in the operation of ABS SYSTEM if required for safe emergency stopping in an emergency situation. Yes the problem has been diagnosed by a dealer ECU: ABS, CODE: C0020-01, DESC: ABS Pump Motor Control- General Electrical Failure The Manufacturer has and is aware of the batch of failed components as per various website forums. And dealer says the components for repair are unavailable for sometime. Uncertain exactly when warning lights started to flash generally, October 2022
Additional Notes:
ABS Pump motor control - General electrical failure that causes the warning lights on the dash to illuminate and an audible chime. Occurring sometimes several times in a row, which distracts operator from safe operation of the vehicle with flashing dash warning lights and audible chimes, affecting in the operation of ABS SYSTEM if required for safe emergency stopping in an emergency situation. Yes the problem has been diagnosed by a dealer ECU: ABS, CODE: C0020-01, DESC: ABS Pump Motor Control- General Electrical Failure The Manufacturer has and is aware of the batch of failed components as per various website forums. And dealer says the components for repair are unavailable for sometime. Uncertain exactly when warning lights started to flash generally, October 2022
Mfg Campaign: 11535183
Recall Date: Jul 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS and Traction control lights on. ABS Code C0020-01 ABS pump motor general electrical failure. See you recently posted some information regarding 2017-18 Ram 2500 -3500 trucks. Lots of complaints on Ram Truck forums. Lots of problems with HCU and ABS Contollers. SHOULD BE A RECALL. No braking problems...(yet)
Corrective Action:
ABS and Traction control lights on. ABS Code C0020-01 ABS pump motor general electrical failure. See you recently posted some information regarding 2017-18 Ram 2500 -3500 trucks. Lots of complaints on Ram Truck forums. Lots of problems with HCU and ABS Contollers. SHOULD BE A RECALL. No braking problems...(yet)
Additional Notes:
ABS and Traction control lights on. ABS Code C0020-01 ABS pump motor general electrical failure. See you recently posted some information regarding 2017-18 Ram 2500 -3500 trucks. Lots of complaints on Ram Truck forums. Lots of problems with HCU and ABS Contollers. SHOULD BE A RECALL. No braking problems...(yet)
Mfg Campaign: 11534936
Recall Date: Jul 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
ABS and Traction control lights on. ABS Code C0020-01 ABS pump motor general electrical failure. See you recently posted some information regarding 2017-18 Ram 2500 -3500 trucks. Lots of complaints on Ram Truck forums. Lots of problems with HCU and ABS Contollers. SHOULD BE A RECALL. No braking problems...(yet)
Corrective Action:
ABS and Traction control lights on. ABS Code C0020-01 ABS pump motor general electrical failure. See you recently posted some information regarding 2017-18 Ram 2500 -3500 trucks. Lots of complaints on Ram Truck forums. Lots of problems with HCU and ABS Contollers. SHOULD BE A RECALL. No braking problems...(yet)
Additional Notes:
ABS and Traction control lights on. ABS Code C0020-01 ABS pump motor general electrical failure. See you recently posted some information regarding 2017-18 Ram 2500 -3500 trucks. Lots of complaints on Ram Truck forums. Lots of problems with HCU and ABS Contollers. SHOULD BE A RECALL. No braking problems...(yet)
Mfg Campaign: 11534936
Recall Date: Jul 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Eight months ago I got a "Service Electronic Braking System" warning in the Instrument Cluster. After a brief Google search it was evident that this was a common issue on these RAM trucks. After some diagnostics I determined the ABS Module and/or the HCU to be faulty. After 3 months of calling Ram dealerships in nearly every state I was finally able to locate a new ABS Module, but the HCU has been on backorder country wide for over a year now. I was recently advised by a RAM dealer that the sale of new HCU has been halted until Feb 2024 while RAM performs an internal investigation into the cause of the faulty units. The ABS, Cruise Control and Traction Control features are disabled while this fault remains. While the main vehicle brakes still function properly, the lack of ABS and Traction Control can pose a risk while driving in lower friction environments (i.e. snow, ice, rain, etc), or while hauling a trailer. RAM is not covering these parts under warranty nor is there has any type of safety recall been issued by RAM. The consumers are having to come out of pocket for these repairs (when the parts are available).
Corrective Action:
Eight months ago I got a "Service Electronic Braking System" warning in the Instrument Cluster. After a brief Google search it was evident that this was a common issue on these RAM trucks. After some diagnostics I determined the ABS Module and/or the HCU to be faulty. After 3 months of calling Ram dealerships in nearly every state I was finally able to locate a new ABS Module, but the HCU has been on backorder country wide for over a year now. I was recently advised by a RAM dealer that the sale of new HCU has been halted until Feb 2024 while RAM performs an internal investigation into the cause of the faulty units. The ABS, Cruise Control and Traction Control features are disabled while this fault remains. While the main vehicle brakes still function properly, the lack of ABS and Traction Control can pose a risk while driving in lower friction environments (i.e. snow, ice, rain, etc), or while hauling a trailer. RAM is not covering these parts under warranty nor is there has any type of safety recall been issued by RAM. The consumers are having to come out of pocket for these repairs (when the parts are available).
Additional Notes:
Eight months ago I got a "Service Electronic Braking System" warning in the Instrument Cluster. After a brief Google search it was evident that this was a common issue on these RAM trucks. After some diagnostics I determined the ABS Module and/or the HCU to be faulty. After 3 months of calling Ram dealerships in nearly every state I was finally able to locate a new ABS Module, but the HCU has been on backorder country wide for over a year now. I was recently advised by a RAM dealer that the sale of new HCU has been halted until Feb 2024 while RAM performs an internal investigation into the cause of the faulty units. The ABS, Cruise Control and Traction Control features are disabled while this fault remains. While the main vehicle brakes still function properly, the lack of ABS and Traction Control can pose a risk while driving in lower friction environments (i.e. snow, ice, rain, etc), or while hauling a trailer. RAM is not covering these parts under warranty nor is there has any type of safety recall been issued by RAM. The consumers are having to come out of pocket for these repairs (when the parts are available).
Mfg Campaign: 11534647
Recall Date: Jul 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
HCU module failed. ABS module failed.
Corrective Action:
HCU module failed. ABS module failed.
Additional Notes:
HCU module failed. ABS module failed.
Mfg Campaign: 11534356
Recall Date: Jul 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
HCU module failed. ABS module failed.
Corrective Action:
HCU module failed. ABS module failed.
Additional Notes:
HCU module failed. ABS module failed.
Mfg Campaign: 11534356
Recall Date: Jul 25, 2023
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