Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T51
Recall Date: Sep 12, 2017
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 10, 2017
Consumer Complaints
873 ComplaintsChrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
ABS Hydraulic unit and ABS Module failed at 72465 Causing cruise control and 4x4 to not work. Warning lights flash on off intermitting. ABS module is on back order for at least 90 days. Not a guarantee fix. .
Corrective Action:
ABS Hydraulic unit and ABS Module failed at 72465 Causing cruise control and 4x4 to not work. Warning lights flash on off intermitting. ABS module is on back order for at least 90 days. Not a guarantee fix. .
Additional Notes:
ABS Hydraulic unit and ABS Module failed at 72465 Causing cruise control and 4x4 to not work. Warning lights flash on off intermitting. ABS module is on back order for at least 90 days. Not a guarantee fix. .
Mfg Campaign: 11462321
Recall Date: Apr 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Mopar issued a safety recall for a problem with the jamb nuts on the drag-link becoming loose. I had the recall completed with the expectation that "welding" the adjustable components in place would be a temporary repair until the corrected components were available and then the parts would be replaced. I have made many attempts to contact Mopar to discuss this issue but I haven't been successful. I think welding an adjustable suspension / steering component in place, preventing a re-alignment is ridiculous.
Corrective Action:
Mopar issued a safety recall for a problem with the jamb nuts on the drag-link becoming loose. I had the recall completed with the expectation that "welding" the adjustable components in place would be a temporary repair until the corrected components were available and then the parts would be replaced. I have made many attempts to contact Mopar to discuss this issue but I haven't been successful. I think welding an adjustable suspension / steering component in place, preventing a re-alignment is ridiculous.
Additional Notes:
Mopar issued a safety recall for a problem with the jamb nuts on the drag-link becoming loose. I had the recall completed with the expectation that "welding" the adjustable components in place would be a temporary repair until the corrected components were available and then the parts would be replaced. I have made many attempts to contact Mopar to discuss this issue but I haven't been successful. I think welding an adjustable suspension / steering component in place, preventing a re-alignment is ridiculous.
Mfg Campaign: 11453701
Recall Date: Feb 23, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The truck went into “limp mode” while driving about 60mph which jerked really hard and almost made me lose control of the truck. I took it to the dealer which cost me $2,000 for a transmission solenoid.
Corrective Action:
The truck went into “limp mode” while driving about 60mph which jerked really hard and almost made me lose control of the truck. I took it to the dealer which cost me $2,000 for a transmission solenoid.
Additional Notes:
The truck went into “limp mode” while driving about 60mph which jerked really hard and almost made me lose control of the truck. I took it to the dealer which cost me $2,000 for a transmission solenoid.
Mfg Campaign: 11448138
Recall Date: Jan 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The truck went into “limp mode” while driving about 60mph which jerked really hard and almost made me lose control of the truck. I took it to the dealer which cost me $2,000 for a transmission solenoid.
Corrective Action:
The truck went into “limp mode” while driving about 60mph which jerked really hard and almost made me lose control of the truck. I took it to the dealer which cost me $2,000 for a transmission solenoid.
Additional Notes:
The truck went into “limp mode” while driving about 60mph which jerked really hard and almost made me lose control of the truck. I took it to the dealer which cost me $2,000 for a transmission solenoid.
Mfg Campaign: 11448138
Recall Date: Jan 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
It seems that there is a failure problem with a ABS component on these trucks. I have already replace the hydraulic control unit once on my truck at about 27,000 miles and now I am experiencing the same problem again at about 45,500 miles. The ABS and traction control warning lights have come on again indicating a problem. It will flash service anti-lock braking system and service electronic braking system but never really stays on all the time, these lights also will cause the cruise control to shut off. Usually only comes on while driving on bumpy roads, but will come on and go off a very excessive amount while driving. This seems to be a problem with a lot of people with this truck as I have seen from my research into the problem and I think the Ram needs to address the issue with a recall and not make people pay $600-$800 to have the vehicle serviced to fix the issue that I'm having for the second time!
Corrective Action:
It seems that there is a failure problem with a ABS component on these trucks. I have already replace the hydraulic control unit once on my truck at about 27,000 miles and now I am experiencing the same problem again at about 45,500 miles. The ABS and traction control warning lights have come on again indicating a problem. It will flash service anti-lock braking system and service electronic braking system but never really stays on all the time, these lights also will cause the cruise control to shut off. Usually only comes on while driving on bumpy roads, but will come on and go off a very excessive amount while driving. This seems to be a problem with a lot of people with this truck as I have seen from my research into the problem and I think the Ram needs to address the issue with a recall and not make people pay $600-$800 to have the vehicle serviced to fix the issue that I'm having for the second time!
Additional Notes:
It seems that there is a failure problem with a ABS component on these trucks. I have already replace the hydraulic control unit once on my truck at about 27,000 miles and now I am experiencing the same problem again at about 45,500 miles. The ABS and traction control warning lights have come on again indicating a problem. It will flash service anti-lock braking system and service electronic braking system but never really stays on all the time, these lights also will cause the cruise control to shut off. Usually only comes on while driving on bumpy roads, but will come on and go off a very excessive amount while driving. This seems to be a problem with a lot of people with this truck as I have seen from my research into the problem and I think the Ram needs to address the issue with a recall and not make people pay $600-$800 to have the vehicle serviced to fix the issue that I'm having for the second time!
Mfg Campaign: 11444665
Recall Date: Dec 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I HAVE COMPLAINED OF THIS TRUCKS STEERING BEFORE. Complaint#11253556. The recall on the DRAG LINK, which effects steering, has NOT been corrected even tho the recall "weld fix" was done. The truck STILL PULLS TO THE RIGHT. I have had 4 wheel alignments. There is NO room for any alignment to be effective. I complained about this problem BEFORE the recall and it NEEDS TO BE FIXED. The dealer has done nothing to help.
Corrective Action:
I HAVE COMPLAINED OF THIS TRUCKS STEERING BEFORE. Complaint#11253556. The recall on the DRAG LINK, which effects steering, has NOT been corrected even tho the recall "weld fix" was done. The truck STILL PULLS TO THE RIGHT. I have had 4 wheel alignments. There is NO room for any alignment to be effective. I complained about this problem BEFORE the recall and it NEEDS TO BE FIXED. The dealer has done nothing to help.
Additional Notes:
I HAVE COMPLAINED OF THIS TRUCKS STEERING BEFORE. Complaint#11253556. The recall on the DRAG LINK, which effects steering, has NOT been corrected even tho the recall "weld fix" was done. The truck STILL PULLS TO THE RIGHT. I have had 4 wheel alignments. There is NO room for any alignment to be effective. I complained about this problem BEFORE the recall and it NEEDS TO BE FIXED. The dealer has done nothing to help.
Mfg Campaign: 11443429
Recall Date: Dec 11, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My 2017 Ram 2500 diesel pickup truck has a failure code of C0020-01 - ABS Pump Motor Control General Electrical Failure. This is for the antilock brakes. I had an outside repair shop check the code with a scan tool along with a Ram dealership. The warning light & alarm goes on and off non stop when driving or even sitting still (very annoying) which also means my antilock brakes are not working. In Michigan, that is a very helpful safety feature when driving on snow and ice. I have contacted the factory Ram customer service number 4 times now and all I'm told is it is out of warranty. I could see that if the truck had, say 100,000 miles on it, but it only has 22,000 miles on it and the antilock brakes need to be worked on already? I'm not asking for new brake pads here. This is a safety issue and Ram Trucks should be forced into a recall about it. I am not the only one. Google it and you will find many, and I mean many trucks having the same issue and many comment, why isn't there a recall on such a safety item as antilock brakes. When talking to the service rep, he said they don't have the parts in stock and they do not have an ETA when any will be available. Makes me wonder if so many others are buying them, they cannot get enough to keep up with demand. We all want safer roads. So I ask, why do we have auto manufacturers install antilock brake systems on new vehicles and then not stand behind them? I realize my truck is out of warranty, but 22,000 miles on my truck and I need serious brake work already? Unexcusable Ram!
Corrective Action:
My 2017 Ram 2500 diesel pickup truck has a failure code of C0020-01 - ABS Pump Motor Control General Electrical Failure. This is for the antilock brakes. I had an outside repair shop check the code with a scan tool along with a Ram dealership. The warning light & alarm goes on and off non stop when driving or even sitting still (very annoying) which also means my antilock brakes are not working. In Michigan, that is a very helpful safety feature when driving on snow and ice. I have contacted the factory Ram customer service number 4 times now and all I'm told is it is out of warranty. I could see that if the truck had, say 100,000 miles on it, but it only has 22,000 miles on it and the antilock brakes need to be worked on already? I'm not asking for new brake pads here. This is a safety issue and Ram Trucks should be forced into a recall about it. I am not the only one. Google it and you will find many, and I mean many trucks having the same issue and many comment, why isn't there a recall on such a safety item as antilock brakes. When talking to the service rep, he said they don't have the parts in stock and they do not have an ETA when any will be available. Makes me wonder if so many others are buying them, they cannot get enough to keep up with demand. We all want safer roads. So I ask, why do we have auto manufacturers install antilock brake systems on new vehicles and then not stand behind them? I realize my truck is out of warranty, but 22,000 miles on my truck and I need serious brake work already? Unexcusable Ram!
Additional Notes:
My 2017 Ram 2500 diesel pickup truck has a failure code of C0020-01 - ABS Pump Motor Control General Electrical Failure. This is for the antilock brakes. I had an outside repair shop check the code with a scan tool along with a Ram dealership. The warning light & alarm goes on and off non stop when driving or even sitting still (very annoying) which also means my antilock brakes are not working. In Michigan, that is a very helpful safety feature when driving on snow and ice. I have contacted the factory Ram customer service number 4 times now and all I'm told is it is out of warranty. I could see that if the truck had, say 100,000 miles on it, but it only has 22,000 miles on it and the antilock brakes need to be worked on already? I'm not asking for new brake pads here. This is a safety issue and Ram Trucks should be forced into a recall about it. I am not the only one. Google it and you will find many, and I mean many trucks having the same issue and many comment, why isn't there a recall on such a safety item as antilock brakes. When talking to the service rep, he said they don't have the parts in stock and they do not have an ETA when any will be available. Makes me wonder if so many others are buying them, they cannot get enough to keep up with demand. We all want safer roads. So I ask, why do we have auto manufacturers install antilock brake systems on new vehicles and then not stand behind them? I realize my truck is out of warranty, but 22,000 miles on my truck and I need serious brake work already? Unexcusable Ram!
Mfg Campaign: 11443163
Recall Date: Dec 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I noticed my shifter being very loose and getting harder to put in park. I have always move it very gently so when it started get very loose to the point it feels like it will fall off at any moment I took of the piece of the steering wheel interior to inspect it and have found the shifter bracket is broken which can be very dangerous. I have went out and bought a new one to replace it with for mine and my children's safety.
Corrective Action:
I noticed my shifter being very loose and getting harder to put in park. I have always move it very gently so when it started get very loose to the point it feels like it will fall off at any moment I took of the piece of the steering wheel interior to inspect it and have found the shifter bracket is broken which can be very dangerous. I have went out and bought a new one to replace it with for mine and my children's safety.
Additional Notes:
I noticed my shifter being very loose and getting harder to put in park. I have always move it very gently so when it started get very loose to the point it feels like it will fall off at any moment I took of the piece of the steering wheel interior to inspect it and have found the shifter bracket is broken which can be very dangerous. I have went out and bought a new one to replace it with for mine and my children's safety.
Mfg Campaign: 11442521
Recall Date: Dec 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have a C0020-01(ABS pump motor control general electrical failure) code on my 2017 Ram 2500 truck with only 43,xxx miles. This code and mechanical issue was identified/confirmed by a Ram dealership. The ABS/traction control warning light started intermittently turning on, and then off about 1,000 miles ago and has continued until now. With this issue, the ABS/traction controls do not work on the vehicle. This alone puts myself, my family’s, and other people’s lives at risk. This is a very well documented and well known safety issue on these Ram trucks. Any simple internet search will show that this is true. Even the Ram Service Representative said that these trucks should be recalled because of this safety issue. There should absolutely be a recall because it is a direct safety issue that involves so many of these Ram trucks. With an extremely common faulty ABS/traction control issue such as this, people’s lives are at risk. I believe that I shouldn’t have to pay Ram over 1,000 dollars to have this safety issue fixed, but I will because it will be to keep my family safe by having a functioning ABS and traction control system on my truck.
Corrective Action:
I have a C0020-01(ABS pump motor control general electrical failure) code on my 2017 Ram 2500 truck with only 43,xxx miles. This code and mechanical issue was identified/confirmed by a Ram dealership. The ABS/traction control warning light started intermittently turning on, and then off about 1,000 miles ago and has continued until now. With this issue, the ABS/traction controls do not work on the vehicle. This alone puts myself, my family’s, and other people’s lives at risk. This is a very well documented and well known safety issue on these Ram trucks. Any simple internet search will show that this is true. Even the Ram Service Representative said that these trucks should be recalled because of this safety issue. There should absolutely be a recall because it is a direct safety issue that involves so many of these Ram trucks. With an extremely common faulty ABS/traction control issue such as this, people’s lives are at risk. I believe that I shouldn’t have to pay Ram over 1,000 dollars to have this safety issue fixed, but I will because it will be to keep my family safe by having a functioning ABS and traction control system on my truck.
Additional Notes:
I have a C0020-01(ABS pump motor control general electrical failure) code on my 2017 Ram 2500 truck with only 43,xxx miles. This code and mechanical issue was identified/confirmed by a Ram dealership. The ABS/traction control warning light started intermittently turning on, and then off about 1,000 miles ago and has continued until now. With this issue, the ABS/traction controls do not work on the vehicle. This alone puts myself, my family’s, and other people’s lives at risk. This is a very well documented and well known safety issue on these Ram trucks. Any simple internet search will show that this is true. Even the Ram Service Representative said that these trucks should be recalled because of this safety issue. There should absolutely be a recall because it is a direct safety issue that involves so many of these Ram trucks. With an extremely common faulty ABS/traction control issue such as this, people’s lives are at risk. I believe that I shouldn’t have to pay Ram over 1,000 dollars to have this safety issue fixed, but I will because it will be to keep my family safe by having a functioning ABS and traction control system on my truck.
Mfg Campaign: 11442271
Recall Date: Dec 1, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have a C0020-01(ABS pump motor control general electrical failure) code on my 2017 Ram 2500 truck with only 43,xxx miles. This code and mechanical issue was identified/confirmed by a Ram dealership. The ABS/traction control warning light started intermittently turning on, and then off about 1,000 miles ago and has continued until now. With this issue, the ABS/traction controls do not work on the vehicle. This alone puts myself, my family’s, and other people’s lives at risk. This is a very well documented and well known safety issue on these Ram trucks. Any simple internet search will show that this is true. Even the Ram Service Representative said that these trucks should be recalled because of this safety issue. There should absolutely be a recall because it is a direct safety issue that involves so many of these Ram trucks. With an extremely common faulty ABS/traction control issue such as this, people’s lives are at risk. I believe that I shouldn’t have to pay Ram over 1,000 dollars to have this safety issue fixed, but I will because it will be to keep my family safe by having a functioning ABS and traction control system on my truck.
Corrective Action:
I have a C0020-01(ABS pump motor control general electrical failure) code on my 2017 Ram 2500 truck with only 43,xxx miles. This code and mechanical issue was identified/confirmed by a Ram dealership. The ABS/traction control warning light started intermittently turning on, and then off about 1,000 miles ago and has continued until now. With this issue, the ABS/traction controls do not work on the vehicle. This alone puts myself, my family’s, and other people’s lives at risk. This is a very well documented and well known safety issue on these Ram trucks. Any simple internet search will show that this is true. Even the Ram Service Representative said that these trucks should be recalled because of this safety issue. There should absolutely be a recall because it is a direct safety issue that involves so many of these Ram trucks. With an extremely common faulty ABS/traction control issue such as this, people’s lives are at risk. I believe that I shouldn’t have to pay Ram over 1,000 dollars to have this safety issue fixed, but I will because it will be to keep my family safe by having a functioning ABS and traction control system on my truck.
Additional Notes:
I have a C0020-01(ABS pump motor control general electrical failure) code on my 2017 Ram 2500 truck with only 43,xxx miles. This code and mechanical issue was identified/confirmed by a Ram dealership. The ABS/traction control warning light started intermittently turning on, and then off about 1,000 miles ago and has continued until now. With this issue, the ABS/traction controls do not work on the vehicle. This alone puts myself, my family’s, and other people’s lives at risk. This is a very well documented and well known safety issue on these Ram trucks. Any simple internet search will show that this is true. Even the Ram Service Representative said that these trucks should be recalled because of this safety issue. There should absolutely be a recall because it is a direct safety issue that involves so many of these Ram trucks. With an extremely common faulty ABS/traction control issue such as this, people’s lives are at risk. I believe that I shouldn’t have to pay Ram over 1,000 dollars to have this safety issue fixed, but I will because it will be to keep my family safe by having a functioning ABS and traction control system on my truck.
Mfg Campaign: 11442271
Recall Date: Dec 1, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ram 2500. The contact stated that while operating the vehicle, the transmission malfunctioned, and the vehicle would not move. The message "transmission overheated" was displayed. Additionally, the transmission had experienced slipping and shifting issues. The vehicle was taken to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 70,000. Consumer stated, note that the 70,000 miles was when heater core issues was discovered, casting sand in the engine block that plugged it up. The transmission issues started at about 98,500 miles. The second repair of the transmission and didn’t even get 10 miles down the road until it stopped working and they had to be towed away.
Corrective Action:
The contact owns a 2017 Ram 2500. The contact stated that while operating the vehicle, the transmission malfunctioned, and the vehicle would not move. The message "transmission overheated" was displayed. Additionally, the transmission had experienced slipping and shifting issues. The vehicle was taken to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 70,000. Consumer stated, note that the 70,000 miles was when heater core issues was discovered, casting sand in the engine block that plugged it up. The transmission issues started at about 98,500 miles. The second repair of the transmission and didn’t even get 10 miles down the road until it stopped working and they had to be towed away.
Additional Notes:
The contact owns a 2017 Ram 2500. The contact stated that while operating the vehicle, the transmission malfunctioned, and the vehicle would not move. The message "transmission overheated" was displayed. Additionally, the transmission had experienced slipping and shifting issues. The vehicle was taken to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 70,000. Consumer stated, note that the 70,000 miles was when heater core issues was discovered, casting sand in the engine block that plugged it up. The transmission issues started at about 98,500 miles. The second repair of the transmission and didn’t even get 10 miles down the road until it stopped working and they had to be towed away.
Mfg Campaign: 11442135
Recall Date: Nov 30, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I am inquiring as to when FCA will provide the consumer with a permanent fix for the current bandaid VO6 Drag Link recall. The idea of welded jam nuts being a “forever fix” seems ridiculous. I understand getting an alignment isn’t something that the average individual is doing on a regular basis however in the event one might modify his/her Ram it must be taken to a Ram dealer in order for the welds to be cut. I feel that this VO6 recall has been in play for long enough that FCA would have by now provided replacement parts that properly/safely fit the effected models so an alignment, and adjustments can be made without the need of breaking welds, and re-welding each time.
Corrective Action:
I am inquiring as to when FCA will provide the consumer with a permanent fix for the current bandaid VO6 Drag Link recall. The idea of welded jam nuts being a “forever fix” seems ridiculous. I understand getting an alignment isn’t something that the average individual is doing on a regular basis however in the event one might modify his/her Ram it must be taken to a Ram dealer in order for the welds to be cut. I feel that this VO6 recall has been in play for long enough that FCA would have by now provided replacement parts that properly/safely fit the effected models so an alignment, and adjustments can be made without the need of breaking welds, and re-welding each time.
Additional Notes:
I am inquiring as to when FCA will provide the consumer with a permanent fix for the current bandaid VO6 Drag Link recall. The idea of welded jam nuts being a “forever fix” seems ridiculous. I understand getting an alignment isn’t something that the average individual is doing on a regular basis however in the event one might modify his/her Ram it must be taken to a Ram dealer in order for the welds to be cut. I feel that this VO6 recall has been in play for long enough that FCA would have by now provided replacement parts that properly/safely fit the effected models so an alignment, and adjustments can be made without the need of breaking welds, and re-welding each time.
Mfg Campaign: 11441136
Recall Date: Nov 20, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Service Electronic Brake and ABS lights flash on with dash chime indicating failure while operating the vehicle. No code stored. Intermittent issue - after reading other complaints it appears that this is a serious issue across all Ram owners. Dealer indicated that numerous truck owners are having the same issues and that currently parts are not available. Service tech advised me that the vehicles ABS may fail while operating.
Corrective Action:
Service Electronic Brake and ABS lights flash on with dash chime indicating failure while operating the vehicle. No code stored. Intermittent issue - after reading other complaints it appears that this is a serious issue across all Ram owners. Dealer indicated that numerous truck owners are having the same issues and that currently parts are not available. Service tech advised me that the vehicles ABS may fail while operating.
Additional Notes:
Service Electronic Brake and ABS lights flash on with dash chime indicating failure while operating the vehicle. No code stored. Intermittent issue - after reading other complaints it appears that this is a serious issue across all Ram owners. Dealer indicated that numerous truck owners are having the same issues and that currently parts are not available. Service tech advised me that the vehicles ABS may fail while operating.
Mfg Campaign: 11440095
Recall Date: Nov 11, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Service Electronic Brake and ABS lights flash on with dash chime indicating failure while operating the vehicle. No code stored. Intermittent issue - after reading other complaints it appears that this is a serious issue across all Ram owners. Dealer indicated that numerous truck owners are having the same issues and that currently parts are not available. Service tech advised me that the vehicles ABS may fail while operating.
Corrective Action:
Service Electronic Brake and ABS lights flash on with dash chime indicating failure while operating the vehicle. No code stored. Intermittent issue - after reading other complaints it appears that this is a serious issue across all Ram owners. Dealer indicated that numerous truck owners are having the same issues and that currently parts are not available. Service tech advised me that the vehicles ABS may fail while operating.
Additional Notes:
Service Electronic Brake and ABS lights flash on with dash chime indicating failure while operating the vehicle. No code stored. Intermittent issue - after reading other complaints it appears that this is a serious issue across all Ram owners. Dealer indicated that numerous truck owners are having the same issues and that currently parts are not available. Service tech advised me that the vehicles ABS may fail while operating.
Mfg Campaign: 11440095
Recall Date: Nov 11, 2021
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Service Electronic Brake and ABS lights flash on with dash chime indicating failure while operating the vehicle. No code stored. Intermittent issue - after reading other complaints it appears that this is a serious issue across all Ram owners. Dealer indicated that numerous truck owners are having the same issues and that currently parts are not available. Service tech advised me that the vehicles ABS may fail while operating.
Corrective Action:
Service Electronic Brake and ABS lights flash on with dash chime indicating failure while operating the vehicle. No code stored. Intermittent issue - after reading other complaints it appears that this is a serious issue across all Ram owners. Dealer indicated that numerous truck owners are having the same issues and that currently parts are not available. Service tech advised me that the vehicles ABS may fail while operating.
Additional Notes:
Service Electronic Brake and ABS lights flash on with dash chime indicating failure while operating the vehicle. No code stored. Intermittent issue - after reading other complaints it appears that this is a serious issue across all Ram owners. Dealer indicated that numerous truck owners are having the same issues and that currently parts are not available. Service tech advised me that the vehicles ABS may fail while operating.
Mfg Campaign: 11440095
Recall Date: Nov 11, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Ram 2500. The contact stated while driving at various speeds, the ABS, traction control, and "Service anti-lock braking system" warning lights and messages were illuminated. The four-wheel drive and cruise control were also inoperable. The vehicle was taken to the dealer and the dealer diagnosed with a code reader that the anti-lock brake control module and hydraulic control unit was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact there was no recall associated with the VIN. The failure mileage was approximately 45,000.
Corrective Action:
The contact owns a 2017 Ram 2500. The contact stated while driving at various speeds, the ABS, traction control, and "Service anti-lock braking system" warning lights and messages were illuminated. The four-wheel drive and cruise control were also inoperable. The vehicle was taken to the dealer and the dealer diagnosed with a code reader that the anti-lock brake control module and hydraulic control unit was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact there was no recall associated with the VIN. The failure mileage was approximately 45,000.
Additional Notes:
The contact owns a 2017 Ram 2500. The contact stated while driving at various speeds, the ABS, traction control, and "Service anti-lock braking system" warning lights and messages were illuminated. The four-wheel drive and cruise control were also inoperable. The vehicle was taken to the dealer and the dealer diagnosed with a code reader that the anti-lock brake control module and hydraulic control unit was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact there was no recall associated with the VIN. The failure mileage was approximately 45,000.
Mfg Campaign: 11438212
Recall Date: Oct 26, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS malfunction indicator lamp, service ABS system and service electronic braking system message intermittently coming on. Sometimes for a short period of time and sometimes stay on for entire trip. Causes cruise control and traction control to be immobilized. My safety is at risk due to the ABS and traction control not being functional. I have not had it diagnosed by a dealer yet, however there are hundreds if not thousands of people on Ram forums complaining of the same issues without Ram taking care of the fix and the costs are on the vehicle owners. Its not something like a radio is having issues, its the braking system, which I would think that RAM or FCA and the NHTSA would think is a pretty serious problem with these vehicles.
Corrective Action:
ABS malfunction indicator lamp, service ABS system and service electronic braking system message intermittently coming on. Sometimes for a short period of time and sometimes stay on for entire trip. Causes cruise control and traction control to be immobilized. My safety is at risk due to the ABS and traction control not being functional. I have not had it diagnosed by a dealer yet, however there are hundreds if not thousands of people on Ram forums complaining of the same issues without Ram taking care of the fix and the costs are on the vehicle owners. Its not something like a radio is having issues, its the braking system, which I would think that RAM or FCA and the NHTSA would think is a pretty serious problem with these vehicles.
Additional Notes:
ABS malfunction indicator lamp, service ABS system and service electronic braking system message intermittently coming on. Sometimes for a short period of time and sometimes stay on for entire trip. Causes cruise control and traction control to be immobilized. My safety is at risk due to the ABS and traction control not being functional. I have not had it diagnosed by a dealer yet, however there are hundreds if not thousands of people on Ram forums complaining of the same issues without Ram taking care of the fix and the costs are on the vehicle owners. Its not something like a radio is having issues, its the braking system, which I would think that RAM or FCA and the NHTSA would think is a pretty serious problem with these vehicles.
Mfg Campaign: 11436114
Recall Date: Oct 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ABS malfunction indicator lamp, service ABS system and service electronic braking system message intermittently coming on. Sometimes for a short period of time and sometimes stay on for entire trip. Causes cruise control and traction control to be immobilized. My safety is at risk due to the ABS and traction control not being functional. I have not had it diagnosed by a dealer yet, however there are hundreds if not thousands of people on Ram forums complaining of the same issues without Ram taking care of the fix and the costs are on the vehicle owners. Its not something like a radio is having issues, its the braking system, which I would think that RAM or FCA and the NHTSA would think is a pretty serious problem with these vehicles.
Corrective Action:
ABS malfunction indicator lamp, service ABS system and service electronic braking system message intermittently coming on. Sometimes for a short period of time and sometimes stay on for entire trip. Causes cruise control and traction control to be immobilized. My safety is at risk due to the ABS and traction control not being functional. I have not had it diagnosed by a dealer yet, however there are hundreds if not thousands of people on Ram forums complaining of the same issues without Ram taking care of the fix and the costs are on the vehicle owners. Its not something like a radio is having issues, its the braking system, which I would think that RAM or FCA and the NHTSA would think is a pretty serious problem with these vehicles.
Additional Notes:
ABS malfunction indicator lamp, service ABS system and service electronic braking system message intermittently coming on. Sometimes for a short period of time and sometimes stay on for entire trip. Causes cruise control and traction control to be immobilized. My safety is at risk due to the ABS and traction control not being functional. I have not had it diagnosed by a dealer yet, however there are hundreds if not thousands of people on Ram forums complaining of the same issues without Ram taking care of the fix and the costs are on the vehicle owners. Its not something like a radio is having issues, its the braking system, which I would think that RAM or FCA and the NHTSA would think is a pretty serious problem with these vehicles.
Mfg Campaign: 11436114
Recall Date: Oct 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ABS malfunction indicator lamp, service ABS system and service electronic braking system message intermittently coming on. Sometimes for a short period of time and sometimes stay on for entire trip. Causes cruise control and traction control to be immobilized. My safety is at risk due to the ABS and traction control not being functional. I have not had it diagnosed by a dealer yet, however there are hundreds if not thousands of people on Ram forums complaining of the same issues without Ram taking care of the fix and the costs are on the vehicle owners. Its not something like a radio is having issues, its the braking system, which I would think that RAM or FCA and the NHTSA would think is a pretty serious problem with these vehicles.
Corrective Action:
ABS malfunction indicator lamp, service ABS system and service electronic braking system message intermittently coming on. Sometimes for a short period of time and sometimes stay on for entire trip. Causes cruise control and traction control to be immobilized. My safety is at risk due to the ABS and traction control not being functional. I have not had it diagnosed by a dealer yet, however there are hundreds if not thousands of people on Ram forums complaining of the same issues without Ram taking care of the fix and the costs are on the vehicle owners. Its not something like a radio is having issues, its the braking system, which I would think that RAM or FCA and the NHTSA would think is a pretty serious problem with these vehicles.
Additional Notes:
ABS malfunction indicator lamp, service ABS system and service electronic braking system message intermittently coming on. Sometimes for a short period of time and sometimes stay on for entire trip. Causes cruise control and traction control to be immobilized. My safety is at risk due to the ABS and traction control not being functional. I have not had it diagnosed by a dealer yet, however there are hundreds if not thousands of people on Ram forums complaining of the same issues without Ram taking care of the fix and the costs are on the vehicle owners. Its not something like a radio is having issues, its the braking system, which I would think that RAM or FCA and the NHTSA would think is a pretty serious problem with these vehicles.
Mfg Campaign: 11436114
Recall Date: Oct 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
We were told by a car dealer the head gasket might be bad. So, we had it towed to a mechanic, where it was repaired.
Corrective Action:
We were told by a car dealer the head gasket might be bad. So, we had it towed to a mechanic, where it was repaired.
Additional Notes:
We were told by a car dealer the head gasket might be bad. So, we had it towed to a mechanic, where it was repaired.
Mfg Campaign: 11435200
Recall Date: Oct 2, 2021
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