Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T51
Recall Date: Sep 12, 2017
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 10, 2017
Consumer Complaints
873 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
AFTER APPROXIMATELY 8K MILES MY 2017 RAM 2500 INTERMITTENTLY HAD THE TRACTION CONTROL LIGHT AND ABS LIGHT ILLUMINATE. AT FIRST IT WOULD ONLY TEMPORARILY FLICKER AND CHIME, BVENTUALLY THE CODE/LIGHTS REMAINED IN THE SYSTEM. WHEN THIS OCCURS CRUISE CONTROL IS NOT AVAILABLE. I'M NOT SURE IF THE ABS OR TRACTION CONTROL SYSTEMS OPERATE. AFTER MULTIPLE VISITS TO THE DEALERSHIP THE ISSUE WAS LOCATED AND THE ABS MODULE AND HYDRAULIC MOTOR CONTROL WERE REPLACED. EVERYTHING HAS OPERATED PROPERLY UNTIL THE LAST COUPLE WEEKS, WHICH IS 2 YEARS AND 3 MONTHS LATER, WITH 19.8K MILES. AFTER STARTING THE TRUCK AND LETTING OFF THE BRAKE THE ABS/TRACTION CONTROL LIGHTS FLASHED AND THEN IT DIDN'T REOCCUR FOR SEVERAL DAYS. THEN AS TIME WENT ON AND BUMPIER ROADS WERE ENCOUNTERED IT WOULD HAPPEN MORE FREQUENTLY, SOMETIMES SEVERAL TIMES PER MINUTE. THIS FELT EXACTLY LIKE WHAT I HAD EXPERIENCED PREVIOUSLY. THEN IT WAS BACK TO THE DEALER WHERE THE CODE WAS TRACED TO C0020 - ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE. SO AGAIN, THE ABS MODULE AND HYDRAULIC MOTOR CONTROL NEEDED REPLACEMENT. AFTER A HANDFUL OF MILES THINGS ARE BACK TO NORMAL.
Corrective Action:
AFTER APPROXIMATELY 8K MILES MY 2017 RAM 2500 INTERMITTENTLY HAD THE TRACTION CONTROL LIGHT AND ABS LIGHT ILLUMINATE. AT FIRST IT WOULD ONLY TEMPORARILY FLICKER AND CHIME, BVENTUALLY THE CODE/LIGHTS REMAINED IN THE SYSTEM. WHEN THIS OCCURS CRUISE CONTROL IS NOT AVAILABLE. I'M NOT SURE IF THE ABS OR TRACTION CONTROL SYSTEMS OPERATE. AFTER MULTIPLE VISITS TO THE DEALERSHIP THE ISSUE WAS LOCATED AND THE ABS MODULE AND HYDRAULIC MOTOR CONTROL WERE REPLACED. EVERYTHING HAS OPERATED PROPERLY UNTIL THE LAST COUPLE WEEKS, WHICH IS 2 YEARS AND 3 MONTHS LATER, WITH 19.8K MILES. AFTER STARTING THE TRUCK AND LETTING OFF THE BRAKE THE ABS/TRACTION CONTROL LIGHTS FLASHED AND THEN IT DIDN'T REOCCUR FOR SEVERAL DAYS. THEN AS TIME WENT ON AND BUMPIER ROADS WERE ENCOUNTERED IT WOULD HAPPEN MORE FREQUENTLY, SOMETIMES SEVERAL TIMES PER MINUTE. THIS FELT EXACTLY LIKE WHAT I HAD EXPERIENCED PREVIOUSLY. THEN IT WAS BACK TO THE DEALER WHERE THE CODE WAS TRACED TO C0020 - ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE. SO AGAIN, THE ABS MODULE AND HYDRAULIC MOTOR CONTROL NEEDED REPLACEMENT. AFTER A HANDFUL OF MILES THINGS ARE BACK TO NORMAL.
Additional Notes:
AFTER APPROXIMATELY 8K MILES MY 2017 RAM 2500 INTERMITTENTLY HAD THE TRACTION CONTROL LIGHT AND ABS LIGHT ILLUMINATE. AT FIRST IT WOULD ONLY TEMPORARILY FLICKER AND CHIME, BVENTUALLY THE CODE/LIGHTS REMAINED IN THE SYSTEM. WHEN THIS OCCURS CRUISE CONTROL IS NOT AVAILABLE. I'M NOT SURE IF THE ABS OR TRACTION CONTROL SYSTEMS OPERATE. AFTER MULTIPLE VISITS TO THE DEALERSHIP THE ISSUE WAS LOCATED AND THE ABS MODULE AND HYDRAULIC MOTOR CONTROL WERE REPLACED. EVERYTHING HAS OPERATED PROPERLY UNTIL THE LAST COUPLE WEEKS, WHICH IS 2 YEARS AND 3 MONTHS LATER, WITH 19.8K MILES. AFTER STARTING THE TRUCK AND LETTING OFF THE BRAKE THE ABS/TRACTION CONTROL LIGHTS FLASHED AND THEN IT DIDN'T REOCCUR FOR SEVERAL DAYS. THEN AS TIME WENT ON AND BUMPIER ROADS WERE ENCOUNTERED IT WOULD HAPPEN MORE FREQUENTLY, SOMETIMES SEVERAL TIMES PER MINUTE. THIS FELT EXACTLY LIKE WHAT I HAD EXPERIENCED PREVIOUSLY. THEN IT WAS BACK TO THE DEALER WHERE THE CODE WAS TRACED TO C0020 - ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE. SO AGAIN, THE ABS MODULE AND HYDRAULIC MOTOR CONTROL NEEDED REPLACEMENT. AFTER A HANDFUL OF MILES THINGS ARE BACK TO NORMAL.
Mfg Campaign: 11397817
Recall Date: Feb 24, 2021
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
AFTER APPROXIMATELY 8K MILES MY 2017 RAM 2500 INTERMITTENTLY HAD THE TRACTION CONTROL LIGHT AND ABS LIGHT ILLUMINATE. AT FIRST IT WOULD ONLY TEMPORARILY FLICKER AND CHIME, BVENTUALLY THE CODE/LIGHTS REMAINED IN THE SYSTEM. WHEN THIS OCCURS CRUISE CONTROL IS NOT AVAILABLE. I'M NOT SURE IF THE ABS OR TRACTION CONTROL SYSTEMS OPERATE. AFTER MULTIPLE VISITS TO THE DEALERSHIP THE ISSUE WAS LOCATED AND THE ABS MODULE AND HYDRAULIC MOTOR CONTROL WERE REPLACED. EVERYTHING HAS OPERATED PROPERLY UNTIL THE LAST COUPLE WEEKS, WHICH IS 2 YEARS AND 3 MONTHS LATER, WITH 19.8K MILES. AFTER STARTING THE TRUCK AND LETTING OFF THE BRAKE THE ABS/TRACTION CONTROL LIGHTS FLASHED AND THEN IT DIDN'T REOCCUR FOR SEVERAL DAYS. THEN AS TIME WENT ON AND BUMPIER ROADS WERE ENCOUNTERED IT WOULD HAPPEN MORE FREQUENTLY, SOMETIMES SEVERAL TIMES PER MINUTE. THIS FELT EXACTLY LIKE WHAT I HAD EXPERIENCED PREVIOUSLY. THEN IT WAS BACK TO THE DEALER WHERE THE CODE WAS TRACED TO C0020 - ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE. SO AGAIN, THE ABS MODULE AND HYDRAULIC MOTOR CONTROL NEEDED REPLACEMENT. AFTER A HANDFUL OF MILES THINGS ARE BACK TO NORMAL.
Corrective Action:
AFTER APPROXIMATELY 8K MILES MY 2017 RAM 2500 INTERMITTENTLY HAD THE TRACTION CONTROL LIGHT AND ABS LIGHT ILLUMINATE. AT FIRST IT WOULD ONLY TEMPORARILY FLICKER AND CHIME, BVENTUALLY THE CODE/LIGHTS REMAINED IN THE SYSTEM. WHEN THIS OCCURS CRUISE CONTROL IS NOT AVAILABLE. I'M NOT SURE IF THE ABS OR TRACTION CONTROL SYSTEMS OPERATE. AFTER MULTIPLE VISITS TO THE DEALERSHIP THE ISSUE WAS LOCATED AND THE ABS MODULE AND HYDRAULIC MOTOR CONTROL WERE REPLACED. EVERYTHING HAS OPERATED PROPERLY UNTIL THE LAST COUPLE WEEKS, WHICH IS 2 YEARS AND 3 MONTHS LATER, WITH 19.8K MILES. AFTER STARTING THE TRUCK AND LETTING OFF THE BRAKE THE ABS/TRACTION CONTROL LIGHTS FLASHED AND THEN IT DIDN'T REOCCUR FOR SEVERAL DAYS. THEN AS TIME WENT ON AND BUMPIER ROADS WERE ENCOUNTERED IT WOULD HAPPEN MORE FREQUENTLY, SOMETIMES SEVERAL TIMES PER MINUTE. THIS FELT EXACTLY LIKE WHAT I HAD EXPERIENCED PREVIOUSLY. THEN IT WAS BACK TO THE DEALER WHERE THE CODE WAS TRACED TO C0020 - ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE. SO AGAIN, THE ABS MODULE AND HYDRAULIC MOTOR CONTROL NEEDED REPLACEMENT. AFTER A HANDFUL OF MILES THINGS ARE BACK TO NORMAL.
Additional Notes:
AFTER APPROXIMATELY 8K MILES MY 2017 RAM 2500 INTERMITTENTLY HAD THE TRACTION CONTROL LIGHT AND ABS LIGHT ILLUMINATE. AT FIRST IT WOULD ONLY TEMPORARILY FLICKER AND CHIME, BVENTUALLY THE CODE/LIGHTS REMAINED IN THE SYSTEM. WHEN THIS OCCURS CRUISE CONTROL IS NOT AVAILABLE. I'M NOT SURE IF THE ABS OR TRACTION CONTROL SYSTEMS OPERATE. AFTER MULTIPLE VISITS TO THE DEALERSHIP THE ISSUE WAS LOCATED AND THE ABS MODULE AND HYDRAULIC MOTOR CONTROL WERE REPLACED. EVERYTHING HAS OPERATED PROPERLY UNTIL THE LAST COUPLE WEEKS, WHICH IS 2 YEARS AND 3 MONTHS LATER, WITH 19.8K MILES. AFTER STARTING THE TRUCK AND LETTING OFF THE BRAKE THE ABS/TRACTION CONTROL LIGHTS FLASHED AND THEN IT DIDN'T REOCCUR FOR SEVERAL DAYS. THEN AS TIME WENT ON AND BUMPIER ROADS WERE ENCOUNTERED IT WOULD HAPPEN MORE FREQUENTLY, SOMETIMES SEVERAL TIMES PER MINUTE. THIS FELT EXACTLY LIKE WHAT I HAD EXPERIENCED PREVIOUSLY. THEN IT WAS BACK TO THE DEALER WHERE THE CODE WAS TRACED TO C0020 - ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE. SO AGAIN, THE ABS MODULE AND HYDRAULIC MOTOR CONTROL NEEDED REPLACEMENT. AFTER A HANDFUL OF MILES THINGS ARE BACK TO NORMAL.
Mfg Campaign: 11397817
Recall Date: Feb 24, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THERE IS A KNOWN DEFECT IN THE CUMMINGS DIESEL ENGINE REGARDING THE INTAKE AIR GRID RISER, THAT IF NOT REPLACED WILL CAUSE COMPLETE ENGINE FAILURE. THE BOLT INSIDE THE GRID FAILS DUE TO EROSION FROM HEAT OR ELECTRICAL CURRENT EXPOSURE AND DROPS INTO THE ENGINE DESTROYING THE PISTON
Corrective Action:
THERE IS A KNOWN DEFECT IN THE CUMMINGS DIESEL ENGINE REGARDING THE INTAKE AIR GRID RISER, THAT IF NOT REPLACED WILL CAUSE COMPLETE ENGINE FAILURE. THE BOLT INSIDE THE GRID FAILS DUE TO EROSION FROM HEAT OR ELECTRICAL CURRENT EXPOSURE AND DROPS INTO THE ENGINE DESTROYING THE PISTON
Additional Notes:
THERE IS A KNOWN DEFECT IN THE CUMMINGS DIESEL ENGINE REGARDING THE INTAKE AIR GRID RISER, THAT IF NOT REPLACED WILL CAUSE COMPLETE ENGINE FAILURE. THE BOLT INSIDE THE GRID FAILS DUE TO EROSION FROM HEAT OR ELECTRICAL CURRENT EXPOSURE AND DROPS INTO THE ENGINE DESTROYING THE PISTON
Mfg Campaign: 11395975
Recall Date: Feb 12, 2021
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
THE TIRE PRESSURE MONITORING SYSTEM REQUIRES I HAVE 60 PSI IN THE FRONT TIRES AND 80 PSI IN THE REAR TIRES. UNLESS I HAVE A CONSIDERABLE AMOUNT OF WEIGHT LOADED IN THE PICKUP BOX, THE REAR TIRES ARE OVER-INFLATED AT 80 PSI. THIS OVER-INFLATED CONDITION CAUSES A RAPID WEARING OF THE REAR TIRES. MY REAL CONCERN THOUGH, IS THAT THE OVER-INFLATED CONDITION CAUSE THE TIRES TO LOSE TRACTION UNEXPECTEDLY DURING WET OR ICY CONDITIONS. ON SEVERAL OCCASIONS MY VEHICLE HAS BECOME 'SQUIRRELLY' WHILE I WAS JUST DRIVING DOWN THE HIGHWAY. MY DEALERSHIP HAS TOLD ME THE PRESSURE IS SET AT THE FACTORY AND CAN NOT BE CHANGED BY THE DEALERSHIP AND THAT REMOVING THE PRESSURE SENSORS WOULD CAUSE MY DASH GAUGES TO INDICATE I HAD NO PRESSURE IN THE TIRES. THIS OVER-INFLATED TIRE PRESSURE SITUATION IS CAUSING A VERY HAZARDOUS CONDITION, NOT ONLY TO MYSELF BUT TO OTHERS AS WELL. THIS PROBLEM NEEDS TO BE FIXED. THIS IS A ONGOING SITUATION BUT IS ESPECIALLY HAZARDOUS DURING WINTER MONTHS.
Corrective Action:
THE TIRE PRESSURE MONITORING SYSTEM REQUIRES I HAVE 60 PSI IN THE FRONT TIRES AND 80 PSI IN THE REAR TIRES. UNLESS I HAVE A CONSIDERABLE AMOUNT OF WEIGHT LOADED IN THE PICKUP BOX, THE REAR TIRES ARE OVER-INFLATED AT 80 PSI. THIS OVER-INFLATED CONDITION CAUSES A RAPID WEARING OF THE REAR TIRES. MY REAL CONCERN THOUGH, IS THAT THE OVER-INFLATED CONDITION CAUSE THE TIRES TO LOSE TRACTION UNEXPECTEDLY DURING WET OR ICY CONDITIONS. ON SEVERAL OCCASIONS MY VEHICLE HAS BECOME 'SQUIRRELLY' WHILE I WAS JUST DRIVING DOWN THE HIGHWAY. MY DEALERSHIP HAS TOLD ME THE PRESSURE IS SET AT THE FACTORY AND CAN NOT BE CHANGED BY THE DEALERSHIP AND THAT REMOVING THE PRESSURE SENSORS WOULD CAUSE MY DASH GAUGES TO INDICATE I HAD NO PRESSURE IN THE TIRES. THIS OVER-INFLATED TIRE PRESSURE SITUATION IS CAUSING A VERY HAZARDOUS CONDITION, NOT ONLY TO MYSELF BUT TO OTHERS AS WELL. THIS PROBLEM NEEDS TO BE FIXED. THIS IS A ONGOING SITUATION BUT IS ESPECIALLY HAZARDOUS DURING WINTER MONTHS.
Additional Notes:
THE TIRE PRESSURE MONITORING SYSTEM REQUIRES I HAVE 60 PSI IN THE FRONT TIRES AND 80 PSI IN THE REAR TIRES. UNLESS I HAVE A CONSIDERABLE AMOUNT OF WEIGHT LOADED IN THE PICKUP BOX, THE REAR TIRES ARE OVER-INFLATED AT 80 PSI. THIS OVER-INFLATED CONDITION CAUSES A RAPID WEARING OF THE REAR TIRES. MY REAL CONCERN THOUGH, IS THAT THE OVER-INFLATED CONDITION CAUSE THE TIRES TO LOSE TRACTION UNEXPECTEDLY DURING WET OR ICY CONDITIONS. ON SEVERAL OCCASIONS MY VEHICLE HAS BECOME 'SQUIRRELLY' WHILE I WAS JUST DRIVING DOWN THE HIGHWAY. MY DEALERSHIP HAS TOLD ME THE PRESSURE IS SET AT THE FACTORY AND CAN NOT BE CHANGED BY THE DEALERSHIP AND THAT REMOVING THE PRESSURE SENSORS WOULD CAUSE MY DASH GAUGES TO INDICATE I HAD NO PRESSURE IN THE TIRES. THIS OVER-INFLATED TIRE PRESSURE SITUATION IS CAUSING A VERY HAZARDOUS CONDITION, NOT ONLY TO MYSELF BUT TO OTHERS AS WELL. THIS PROBLEM NEEDS TO BE FIXED. THIS IS A ONGOING SITUATION BUT IS ESPECIALLY HAZARDOUS DURING WINTER MONTHS.
Mfg Campaign: 11389329
Recall Date: Jan 21, 2021
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED WHILE DRIVING 30 MPH, AFTER TURNING OFF THE FRONT DRIVER HEATED SEAT OFF BUT STATED IT WAS AFTER 15 MINUTES AND THE HEATED SEAT WAS STILL ON. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS CONSERVED IT MAY CAUSE A FIRE. THE VEHICLE WAS TAKEN MULTIPLE TIMES TO LOCAL DEALER BOSAK MOTORS (3111 W LINCOLN HWY, MERRILLVILLE, IN 46410: (219) 682-0497) AND WERE UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED HE CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. *DT CONSUMER HAS TAKEN THE VEHICLE FOR REPAIRS 5 TIMES AND TOLD BY THE DEALER TO NO RESOLUTIONS COULD BE PROVIDED AT THIS TIME.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED WHILE DRIVING 30 MPH, AFTER TURNING OFF THE FRONT DRIVER HEATED SEAT OFF BUT STATED IT WAS AFTER 15 MINUTES AND THE HEATED SEAT WAS STILL ON. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS CONSERVED IT MAY CAUSE A FIRE. THE VEHICLE WAS TAKEN MULTIPLE TIMES TO LOCAL DEALER BOSAK MOTORS (3111 W LINCOLN HWY, MERRILLVILLE, IN 46410: (219) 682-0497) AND WERE UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED HE CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. *DT CONSUMER HAS TAKEN THE VEHICLE FOR REPAIRS 5 TIMES AND TOLD BY THE DEALER TO NO RESOLUTIONS COULD BE PROVIDED AT THIS TIME.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED WHILE DRIVING 30 MPH, AFTER TURNING OFF THE FRONT DRIVER HEATED SEAT OFF BUT STATED IT WAS AFTER 15 MINUTES AND THE HEATED SEAT WAS STILL ON. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS CONSERVED IT MAY CAUSE A FIRE. THE VEHICLE WAS TAKEN MULTIPLE TIMES TO LOCAL DEALER BOSAK MOTORS (3111 W LINCOLN HWY, MERRILLVILLE, IN 46410: (219) 682-0497) AND WERE UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED HE CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. *DT CONSUMER HAS TAKEN THE VEHICLE FOR REPAIRS 5 TIMES AND TOLD BY THE DEALER TO NO RESOLUTIONS COULD BE PROVIDED AT THIS TIME.
Mfg Campaign: 11388983
Recall Date: Jan 20, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
FRONT PASSENGER SIDE UNDERBODY FRAME BOLT & NUT CAME OUT CAUSING LOAD NOISE AND FRAME ENGINE SUPPORT SHIFTED DOWN 25MILS AND FORWARD. OCCURRED IN PARKING LOT 5 MPH GOING OVER SPEED BUMP. REQUESTED DEALERSHIP TO CHECK ALL OTHER UNDERBODY TORQUE SETTING.
Corrective Action:
FRONT PASSENGER SIDE UNDERBODY FRAME BOLT & NUT CAME OUT CAUSING LOAD NOISE AND FRAME ENGINE SUPPORT SHIFTED DOWN 25MILS AND FORWARD. OCCURRED IN PARKING LOT 5 MPH GOING OVER SPEED BUMP. REQUESTED DEALERSHIP TO CHECK ALL OTHER UNDERBODY TORQUE SETTING.
Additional Notes:
FRONT PASSENGER SIDE UNDERBODY FRAME BOLT & NUT CAME OUT CAUSING LOAD NOISE AND FRAME ENGINE SUPPORT SHIFTED DOWN 25MILS AND FORWARD. OCCURRED IN PARKING LOT 5 MPH GOING OVER SPEED BUMP. REQUESTED DEALERSHIP TO CHECK ALL OTHER UNDERBODY TORQUE SETTING.
Mfg Campaign: 11388885
Recall Date: Jan 19, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
FRONT PASSENGER SIDE UNDERBODY FRAME BOLT & NUT CAME OUT CAUSING LOAD NOISE AND FRAME ENGINE SUPPORT SHIFTED DOWN 25MILS AND FORWARD. OCCURRED IN PARKING LOT 5 MPH GOING OVER SPEED BUMP. REQUESTED DEALERSHIP TO CHECK ALL OTHER UNDERBODY TORQUE SETTING.
Corrective Action:
FRONT PASSENGER SIDE UNDERBODY FRAME BOLT & NUT CAME OUT CAUSING LOAD NOISE AND FRAME ENGINE SUPPORT SHIFTED DOWN 25MILS AND FORWARD. OCCURRED IN PARKING LOT 5 MPH GOING OVER SPEED BUMP. REQUESTED DEALERSHIP TO CHECK ALL OTHER UNDERBODY TORQUE SETTING.
Additional Notes:
FRONT PASSENGER SIDE UNDERBODY FRAME BOLT & NUT CAME OUT CAUSING LOAD NOISE AND FRAME ENGINE SUPPORT SHIFTED DOWN 25MILS AND FORWARD. OCCURRED IN PARKING LOT 5 MPH GOING OVER SPEED BUMP. REQUESTED DEALERSHIP TO CHECK ALL OTHER UNDERBODY TORQUE SETTING.
Mfg Campaign: 11388885
Recall Date: Jan 19, 2021
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
FRONT PASSENGER SIDE UNDERBODY FRAME BOLT & NUT CAME OUT CAUSING LOAD NOISE AND FRAME ENGINE SUPPORT SHIFTED DOWN 25MILS AND FORWARD. OCCURRED IN PARKING LOT 5 MPH GOING OVER SPEED BUMP. REQUESTED DEALERSHIP TO CHECK ALL OTHER UNDERBODY TORQUE SETTING.
Corrective Action:
FRONT PASSENGER SIDE UNDERBODY FRAME BOLT & NUT CAME OUT CAUSING LOAD NOISE AND FRAME ENGINE SUPPORT SHIFTED DOWN 25MILS AND FORWARD. OCCURRED IN PARKING LOT 5 MPH GOING OVER SPEED BUMP. REQUESTED DEALERSHIP TO CHECK ALL OTHER UNDERBODY TORQUE SETTING.
Additional Notes:
FRONT PASSENGER SIDE UNDERBODY FRAME BOLT & NUT CAME OUT CAUSING LOAD NOISE AND FRAME ENGINE SUPPORT SHIFTED DOWN 25MILS AND FORWARD. OCCURRED IN PARKING LOT 5 MPH GOING OVER SPEED BUMP. REQUESTED DEALERSHIP TO CHECK ALL OTHER UNDERBODY TORQUE SETTING.
Mfg Campaign: 11388885
Recall Date: Jan 19, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY 2017 RAM 2500 HAD 55K MILES WHEN I GOT A DASHBOARD WARNING INDICATING THAT SERVICE OF MY ELECTRONIC BRAKING SYSTEM WAS NEEDED. I ALSO GOT WARNING INDICATORS FOR ABS AND TRACTION CONTROL. I HAD POOR BRAKING, NO TRACTION CONTROL AND NO CRUISE CONTROL WHEN THESE WARNING LIGHTS WERE LIT. THE DEALER DIAGNOSED AND REPLACED THE ABS HYDRAULIC CONTROL UNIT (HCU), COSTING ME $750. MY RESEARCH REVEALS THAT THIS IS A COMMON PROBLEM WITH THIS TRUCK AT VARIOUS LEVELS OF MILEAGE, AND RAM/FCA HAS RESTRICTED THE DISTRIBUTION OF THE HCUS IN RECOGNITION OF THIS PROBLEM. RAM REFUSES TO ACKNOWLEDGE THAT THIS IS A PRODUCT DEFECT. I'VE OWNED MANY OTHER BRANDS OF VEHICLES (BMW, TOYOTA, HONDA), WITH VARYING LEVELS OF MILEAGE, AND NONE OF THEM HAVE EVERY EXPERIENCED A FAILURE IN ABS COMPONENTS. RAM/FCA SHOULD ACKNOWLEDGE THAT THESE COMPONENTS HAVE A MANUFACTURER'S DEFECT AND REIMBURSE CLIENTS WHO PAID TO HAVE THE PARTS REPLACED.
Corrective Action:
MY 2017 RAM 2500 HAD 55K MILES WHEN I GOT A DASHBOARD WARNING INDICATING THAT SERVICE OF MY ELECTRONIC BRAKING SYSTEM WAS NEEDED. I ALSO GOT WARNING INDICATORS FOR ABS AND TRACTION CONTROL. I HAD POOR BRAKING, NO TRACTION CONTROL AND NO CRUISE CONTROL WHEN THESE WARNING LIGHTS WERE LIT. THE DEALER DIAGNOSED AND REPLACED THE ABS HYDRAULIC CONTROL UNIT (HCU), COSTING ME $750. MY RESEARCH REVEALS THAT THIS IS A COMMON PROBLEM WITH THIS TRUCK AT VARIOUS LEVELS OF MILEAGE, AND RAM/FCA HAS RESTRICTED THE DISTRIBUTION OF THE HCUS IN RECOGNITION OF THIS PROBLEM. RAM REFUSES TO ACKNOWLEDGE THAT THIS IS A PRODUCT DEFECT. I'VE OWNED MANY OTHER BRANDS OF VEHICLES (BMW, TOYOTA, HONDA), WITH VARYING LEVELS OF MILEAGE, AND NONE OF THEM HAVE EVERY EXPERIENCED A FAILURE IN ABS COMPONENTS. RAM/FCA SHOULD ACKNOWLEDGE THAT THESE COMPONENTS HAVE A MANUFACTURER'S DEFECT AND REIMBURSE CLIENTS WHO PAID TO HAVE THE PARTS REPLACED.
Additional Notes:
MY 2017 RAM 2500 HAD 55K MILES WHEN I GOT A DASHBOARD WARNING INDICATING THAT SERVICE OF MY ELECTRONIC BRAKING SYSTEM WAS NEEDED. I ALSO GOT WARNING INDICATORS FOR ABS AND TRACTION CONTROL. I HAD POOR BRAKING, NO TRACTION CONTROL AND NO CRUISE CONTROL WHEN THESE WARNING LIGHTS WERE LIT. THE DEALER DIAGNOSED AND REPLACED THE ABS HYDRAULIC CONTROL UNIT (HCU), COSTING ME $750. MY RESEARCH REVEALS THAT THIS IS A COMMON PROBLEM WITH THIS TRUCK AT VARIOUS LEVELS OF MILEAGE, AND RAM/FCA HAS RESTRICTED THE DISTRIBUTION OF THE HCUS IN RECOGNITION OF THIS PROBLEM. RAM REFUSES TO ACKNOWLEDGE THAT THIS IS A PRODUCT DEFECT. I'VE OWNED MANY OTHER BRANDS OF VEHICLES (BMW, TOYOTA, HONDA), WITH VARYING LEVELS OF MILEAGE, AND NONE OF THEM HAVE EVERY EXPERIENCED A FAILURE IN ABS COMPONENTS. RAM/FCA SHOULD ACKNOWLEDGE THAT THESE COMPONENTS HAVE A MANUFACTURER'S DEFECT AND REIMBURSE CLIENTS WHO PAID TO HAVE THE PARTS REPLACED.
Mfg Campaign: 11374563
Recall Date: Nov 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY 2017 RAM 2500 HAD 55K MILES WHEN I GOT A DASHBOARD WARNING INDICATING THAT SERVICE OF MY ELECTRONIC BRAKING SYSTEM WAS NEEDED. I ALSO GOT WARNING INDICATORS FOR ABS AND TRACTION CONTROL. I HAD POOR BRAKING, NO TRACTION CONTROL AND NO CRUISE CONTROL WHEN THESE WARNING LIGHTS WERE LIT. THE DEALER DIAGNOSED AND REPLACED THE ABS HYDRAULIC CONTROL UNIT (HCU), COSTING ME $750. MY RESEARCH REVEALS THAT THIS IS A COMMON PROBLEM WITH THIS TRUCK AT VARIOUS LEVELS OF MILEAGE, AND RAM/FCA HAS RESTRICTED THE DISTRIBUTION OF THE HCUS IN RECOGNITION OF THIS PROBLEM. RAM REFUSES TO ACKNOWLEDGE THAT THIS IS A PRODUCT DEFECT. I'VE OWNED MANY OTHER BRANDS OF VEHICLES (BMW, TOYOTA, HONDA), WITH VARYING LEVELS OF MILEAGE, AND NONE OF THEM HAVE EVERY EXPERIENCED A FAILURE IN ABS COMPONENTS. RAM/FCA SHOULD ACKNOWLEDGE THAT THESE COMPONENTS HAVE A MANUFACTURER'S DEFECT AND REIMBURSE CLIENTS WHO PAID TO HAVE THE PARTS REPLACED.
Corrective Action:
MY 2017 RAM 2500 HAD 55K MILES WHEN I GOT A DASHBOARD WARNING INDICATING THAT SERVICE OF MY ELECTRONIC BRAKING SYSTEM WAS NEEDED. I ALSO GOT WARNING INDICATORS FOR ABS AND TRACTION CONTROL. I HAD POOR BRAKING, NO TRACTION CONTROL AND NO CRUISE CONTROL WHEN THESE WARNING LIGHTS WERE LIT. THE DEALER DIAGNOSED AND REPLACED THE ABS HYDRAULIC CONTROL UNIT (HCU), COSTING ME $750. MY RESEARCH REVEALS THAT THIS IS A COMMON PROBLEM WITH THIS TRUCK AT VARIOUS LEVELS OF MILEAGE, AND RAM/FCA HAS RESTRICTED THE DISTRIBUTION OF THE HCUS IN RECOGNITION OF THIS PROBLEM. RAM REFUSES TO ACKNOWLEDGE THAT THIS IS A PRODUCT DEFECT. I'VE OWNED MANY OTHER BRANDS OF VEHICLES (BMW, TOYOTA, HONDA), WITH VARYING LEVELS OF MILEAGE, AND NONE OF THEM HAVE EVERY EXPERIENCED A FAILURE IN ABS COMPONENTS. RAM/FCA SHOULD ACKNOWLEDGE THAT THESE COMPONENTS HAVE A MANUFACTURER'S DEFECT AND REIMBURSE CLIENTS WHO PAID TO HAVE THE PARTS REPLACED.
Additional Notes:
MY 2017 RAM 2500 HAD 55K MILES WHEN I GOT A DASHBOARD WARNING INDICATING THAT SERVICE OF MY ELECTRONIC BRAKING SYSTEM WAS NEEDED. I ALSO GOT WARNING INDICATORS FOR ABS AND TRACTION CONTROL. I HAD POOR BRAKING, NO TRACTION CONTROL AND NO CRUISE CONTROL WHEN THESE WARNING LIGHTS WERE LIT. THE DEALER DIAGNOSED AND REPLACED THE ABS HYDRAULIC CONTROL UNIT (HCU), COSTING ME $750. MY RESEARCH REVEALS THAT THIS IS A COMMON PROBLEM WITH THIS TRUCK AT VARIOUS LEVELS OF MILEAGE, AND RAM/FCA HAS RESTRICTED THE DISTRIBUTION OF THE HCUS IN RECOGNITION OF THIS PROBLEM. RAM REFUSES TO ACKNOWLEDGE THAT THIS IS A PRODUCT DEFECT. I'VE OWNED MANY OTHER BRANDS OF VEHICLES (BMW, TOYOTA, HONDA), WITH VARYING LEVELS OF MILEAGE, AND NONE OF THEM HAVE EVERY EXPERIENCED A FAILURE IN ABS COMPONENTS. RAM/FCA SHOULD ACKNOWLEDGE THAT THESE COMPONENTS HAVE A MANUFACTURER'S DEFECT AND REIMBURSE CLIENTS WHO PAID TO HAVE THE PARTS REPLACED.
Mfg Campaign: 11374563
Recall Date: Nov 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
MY 2017 RAM 2500 HAD 55K MILES WHEN I GOT A DASHBOARD WARNING INDICATING THAT SERVICE OF MY ELECTRONIC BRAKING SYSTEM WAS NEEDED. I ALSO GOT WARNING INDICATORS FOR ABS AND TRACTION CONTROL. I HAD POOR BRAKING, NO TRACTION CONTROL AND NO CRUISE CONTROL WHEN THESE WARNING LIGHTS WERE LIT. THE DEALER DIAGNOSED AND REPLACED THE ABS HYDRAULIC CONTROL UNIT (HCU), COSTING ME $750. MY RESEARCH REVEALS THAT THIS IS A COMMON PROBLEM WITH THIS TRUCK AT VARIOUS LEVELS OF MILEAGE, AND RAM/FCA HAS RESTRICTED THE DISTRIBUTION OF THE HCUS IN RECOGNITION OF THIS PROBLEM. RAM REFUSES TO ACKNOWLEDGE THAT THIS IS A PRODUCT DEFECT. I'VE OWNED MANY OTHER BRANDS OF VEHICLES (BMW, TOYOTA, HONDA), WITH VARYING LEVELS OF MILEAGE, AND NONE OF THEM HAVE EVERY EXPERIENCED A FAILURE IN ABS COMPONENTS. RAM/FCA SHOULD ACKNOWLEDGE THAT THESE COMPONENTS HAVE A MANUFACTURER'S DEFECT AND REIMBURSE CLIENTS WHO PAID TO HAVE THE PARTS REPLACED.
Corrective Action:
MY 2017 RAM 2500 HAD 55K MILES WHEN I GOT A DASHBOARD WARNING INDICATING THAT SERVICE OF MY ELECTRONIC BRAKING SYSTEM WAS NEEDED. I ALSO GOT WARNING INDICATORS FOR ABS AND TRACTION CONTROL. I HAD POOR BRAKING, NO TRACTION CONTROL AND NO CRUISE CONTROL WHEN THESE WARNING LIGHTS WERE LIT. THE DEALER DIAGNOSED AND REPLACED THE ABS HYDRAULIC CONTROL UNIT (HCU), COSTING ME $750. MY RESEARCH REVEALS THAT THIS IS A COMMON PROBLEM WITH THIS TRUCK AT VARIOUS LEVELS OF MILEAGE, AND RAM/FCA HAS RESTRICTED THE DISTRIBUTION OF THE HCUS IN RECOGNITION OF THIS PROBLEM. RAM REFUSES TO ACKNOWLEDGE THAT THIS IS A PRODUCT DEFECT. I'VE OWNED MANY OTHER BRANDS OF VEHICLES (BMW, TOYOTA, HONDA), WITH VARYING LEVELS OF MILEAGE, AND NONE OF THEM HAVE EVERY EXPERIENCED A FAILURE IN ABS COMPONENTS. RAM/FCA SHOULD ACKNOWLEDGE THAT THESE COMPONENTS HAVE A MANUFACTURER'S DEFECT AND REIMBURSE CLIENTS WHO PAID TO HAVE THE PARTS REPLACED.
Additional Notes:
MY 2017 RAM 2500 HAD 55K MILES WHEN I GOT A DASHBOARD WARNING INDICATING THAT SERVICE OF MY ELECTRONIC BRAKING SYSTEM WAS NEEDED. I ALSO GOT WARNING INDICATORS FOR ABS AND TRACTION CONTROL. I HAD POOR BRAKING, NO TRACTION CONTROL AND NO CRUISE CONTROL WHEN THESE WARNING LIGHTS WERE LIT. THE DEALER DIAGNOSED AND REPLACED THE ABS HYDRAULIC CONTROL UNIT (HCU), COSTING ME $750. MY RESEARCH REVEALS THAT THIS IS A COMMON PROBLEM WITH THIS TRUCK AT VARIOUS LEVELS OF MILEAGE, AND RAM/FCA HAS RESTRICTED THE DISTRIBUTION OF THE HCUS IN RECOGNITION OF THIS PROBLEM. RAM REFUSES TO ACKNOWLEDGE THAT THIS IS A PRODUCT DEFECT. I'VE OWNED MANY OTHER BRANDS OF VEHICLES (BMW, TOYOTA, HONDA), WITH VARYING LEVELS OF MILEAGE, AND NONE OF THEM HAVE EVERY EXPERIENCED A FAILURE IN ABS COMPONENTS. RAM/FCA SHOULD ACKNOWLEDGE THAT THESE COMPONENTS HAVE A MANUFACTURER'S DEFECT AND REIMBURSE CLIENTS WHO PAID TO HAVE THE PARTS REPLACED.
Mfg Campaign: 11374563
Recall Date: Nov 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
HI...RAM IS FAILING TO INVESTIGATE MY COMPLAINT. I HAD VERBATIM THE EXACT SAME THING HAPPEN TO ME AS IN MY DOCUMENTATION. I ALSO HAVE DASH CAM FOOTAGE THAT THEY WON'T REVIEW SHOWING THERE WAS NO ROAD DEBRIS. I WAS DRIVING UP A STEEP GRADE, TOWING A TRAILER, THE RADIATOR WENT INTO OVERDRIVE, AND THEN MY SHROUD GOT SUCKED IN. FURTHER PROOF OF THE FAILED INSTALLATION ARE THE DUST RINGS ON MY SHROUD. MY TWO CONCERNS ARE THE ISSUE ITSELF AS WELL AS RAMS FAILURE TO EXAMINE MY CONCERNS INCLUDING EVIDENCE OF FAILED INSTALLATION AS WELL AS DASH CAM FOOTAGE PROVING THAT WHAT THEY CLAIM IS FALSE.
Corrective Action:
HI...RAM IS FAILING TO INVESTIGATE MY COMPLAINT. I HAD VERBATIM THE EXACT SAME THING HAPPEN TO ME AS IN MY DOCUMENTATION. I ALSO HAVE DASH CAM FOOTAGE THAT THEY WON'T REVIEW SHOWING THERE WAS NO ROAD DEBRIS. I WAS DRIVING UP A STEEP GRADE, TOWING A TRAILER, THE RADIATOR WENT INTO OVERDRIVE, AND THEN MY SHROUD GOT SUCKED IN. FURTHER PROOF OF THE FAILED INSTALLATION ARE THE DUST RINGS ON MY SHROUD. MY TWO CONCERNS ARE THE ISSUE ITSELF AS WELL AS RAMS FAILURE TO EXAMINE MY CONCERNS INCLUDING EVIDENCE OF FAILED INSTALLATION AS WELL AS DASH CAM FOOTAGE PROVING THAT WHAT THEY CLAIM IS FALSE.
Additional Notes:
HI...RAM IS FAILING TO INVESTIGATE MY COMPLAINT. I HAD VERBATIM THE EXACT SAME THING HAPPEN TO ME AS IN MY DOCUMENTATION. I ALSO HAVE DASH CAM FOOTAGE THAT THEY WON'T REVIEW SHOWING THERE WAS NO ROAD DEBRIS. I WAS DRIVING UP A STEEP GRADE, TOWING A TRAILER, THE RADIATOR WENT INTO OVERDRIVE, AND THEN MY SHROUD GOT SUCKED IN. FURTHER PROOF OF THE FAILED INSTALLATION ARE THE DUST RINGS ON MY SHROUD. MY TWO CONCERNS ARE THE ISSUE ITSELF AS WELL AS RAMS FAILURE TO EXAMINE MY CONCERNS INCLUDING EVIDENCE OF FAILED INSTALLATION AS WELL AS DASH CAM FOOTAGE PROVING THAT WHAT THEY CLAIM IS FALSE.
Mfg Campaign: 11373418
Recall Date: Nov 6, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
HI...RAM IS FAILING TO INVESTIGATE MY COMPLAINT. I HAD VERBATIM THE EXACT SAME THING HAPPEN TO ME AS IN MY DOCUMENTATION. I ALSO HAVE DASH CAM FOOTAGE THAT THEY WON'T REVIEW SHOWING THERE WAS NO ROAD DEBRIS. I WAS DRIVING UP A STEEP GRADE, TOWING A TRAILER, THE RADIATOR WENT INTO OVERDRIVE, AND THEN MY SHROUD GOT SUCKED IN. FURTHER PROOF OF THE FAILED INSTALLATION ARE THE DUST RINGS ON MY SHROUD. MY TWO CONCERNS ARE THE ISSUE ITSELF AS WELL AS RAMS FAILURE TO EXAMINE MY CONCERNS INCLUDING EVIDENCE OF FAILED INSTALLATION AS WELL AS DASH CAM FOOTAGE PROVING THAT WHAT THEY CLAIM IS FALSE.
Corrective Action:
HI...RAM IS FAILING TO INVESTIGATE MY COMPLAINT. I HAD VERBATIM THE EXACT SAME THING HAPPEN TO ME AS IN MY DOCUMENTATION. I ALSO HAVE DASH CAM FOOTAGE THAT THEY WON'T REVIEW SHOWING THERE WAS NO ROAD DEBRIS. I WAS DRIVING UP A STEEP GRADE, TOWING A TRAILER, THE RADIATOR WENT INTO OVERDRIVE, AND THEN MY SHROUD GOT SUCKED IN. FURTHER PROOF OF THE FAILED INSTALLATION ARE THE DUST RINGS ON MY SHROUD. MY TWO CONCERNS ARE THE ISSUE ITSELF AS WELL AS RAMS FAILURE TO EXAMINE MY CONCERNS INCLUDING EVIDENCE OF FAILED INSTALLATION AS WELL AS DASH CAM FOOTAGE PROVING THAT WHAT THEY CLAIM IS FALSE.
Additional Notes:
HI...RAM IS FAILING TO INVESTIGATE MY COMPLAINT. I HAD VERBATIM THE EXACT SAME THING HAPPEN TO ME AS IN MY DOCUMENTATION. I ALSO HAVE DASH CAM FOOTAGE THAT THEY WON'T REVIEW SHOWING THERE WAS NO ROAD DEBRIS. I WAS DRIVING UP A STEEP GRADE, TOWING A TRAILER, THE RADIATOR WENT INTO OVERDRIVE, AND THEN MY SHROUD GOT SUCKED IN. FURTHER PROOF OF THE FAILED INSTALLATION ARE THE DUST RINGS ON MY SHROUD. MY TWO CONCERNS ARE THE ISSUE ITSELF AS WELL AS RAMS FAILURE TO EXAMINE MY CONCERNS INCLUDING EVIDENCE OF FAILED INSTALLATION AS WELL AS DASH CAM FOOTAGE PROVING THAT WHAT THEY CLAIM IS FALSE.
Mfg Campaign: 11373418
Recall Date: Nov 6, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING DOWN THE HIGHWAY, ON A RIGHT HAND CORNER I TURNED AND COULD HEAR AND FEEL A 'POP'. THEN HAD SLOP IN THE STEERING, NEARLY CAUSING ME TO CATASTROPHICALLY CRASH . I CONTROLLED IT ENOUGH OFF THE ROADWAY INTO A FIELD AND STOPPED, IF THERE WAS A GUARDRAIL OR DROP OFF, I WOULD HAVE MAJORLY CRASHED. I COULD TURN LEFT, GO STRAIGHT. BUT GOING RIGHT I'D TURN THE WHEEL 1 FULL TURN BEFORE IT 'ENGAGED' STEERING. AFTER INSPECTING THE TRUCK, I NOTICED THE TRACK BAR WOULD MOVE 4-6 INCHES BEFORE THE WHEELS WOULD EVER MOVE. WHEN SHAKING THE WHEEL WHILE PARKED, THE WHEELS WOULD NOT MOVE BUT THE ENTIRE BODY OF THE TRUCK WAS MOVING LIKE CRAZY AS IF IT WERE DANCING. AFTER PULLING THE TRACK BAR OFF THE TRUCK, THE ENTIRE 'HEAD' AROUND THE BEARING ATTACHED TO FRONT PASSENGER SIDE WAS COMPLETELY SHEARED SHEARED ON 1 POINT CAUSING THE BEARING TO HAVE FREE PLAY. THIS TRUCK IS 3 YEARS OLD WITH 57,000 PAVEMENT MILES. CATASTROPHIC FAILURE OF THE STEERING MECHANISM SHOULD NOT HAPPEN AND COULD POTENTIALLY KILL SOMEONE.
Corrective Action:
WHILE DRIVING DOWN THE HIGHWAY, ON A RIGHT HAND CORNER I TURNED AND COULD HEAR AND FEEL A 'POP'. THEN HAD SLOP IN THE STEERING, NEARLY CAUSING ME TO CATASTROPHICALLY CRASH . I CONTROLLED IT ENOUGH OFF THE ROADWAY INTO A FIELD AND STOPPED, IF THERE WAS A GUARDRAIL OR DROP OFF, I WOULD HAVE MAJORLY CRASHED. I COULD TURN LEFT, GO STRAIGHT. BUT GOING RIGHT I'D TURN THE WHEEL 1 FULL TURN BEFORE IT 'ENGAGED' STEERING. AFTER INSPECTING THE TRUCK, I NOTICED THE TRACK BAR WOULD MOVE 4-6 INCHES BEFORE THE WHEELS WOULD EVER MOVE. WHEN SHAKING THE WHEEL WHILE PARKED, THE WHEELS WOULD NOT MOVE BUT THE ENTIRE BODY OF THE TRUCK WAS MOVING LIKE CRAZY AS IF IT WERE DANCING. AFTER PULLING THE TRACK BAR OFF THE TRUCK, THE ENTIRE 'HEAD' AROUND THE BEARING ATTACHED TO FRONT PASSENGER SIDE WAS COMPLETELY SHEARED SHEARED ON 1 POINT CAUSING THE BEARING TO HAVE FREE PLAY. THIS TRUCK IS 3 YEARS OLD WITH 57,000 PAVEMENT MILES. CATASTROPHIC FAILURE OF THE STEERING MECHANISM SHOULD NOT HAPPEN AND COULD POTENTIALLY KILL SOMEONE.
Additional Notes:
WHILE DRIVING DOWN THE HIGHWAY, ON A RIGHT HAND CORNER I TURNED AND COULD HEAR AND FEEL A 'POP'. THEN HAD SLOP IN THE STEERING, NEARLY CAUSING ME TO CATASTROPHICALLY CRASH . I CONTROLLED IT ENOUGH OFF THE ROADWAY INTO A FIELD AND STOPPED, IF THERE WAS A GUARDRAIL OR DROP OFF, I WOULD HAVE MAJORLY CRASHED. I COULD TURN LEFT, GO STRAIGHT. BUT GOING RIGHT I'D TURN THE WHEEL 1 FULL TURN BEFORE IT 'ENGAGED' STEERING. AFTER INSPECTING THE TRUCK, I NOTICED THE TRACK BAR WOULD MOVE 4-6 INCHES BEFORE THE WHEELS WOULD EVER MOVE. WHEN SHAKING THE WHEEL WHILE PARKED, THE WHEELS WOULD NOT MOVE BUT THE ENTIRE BODY OF THE TRUCK WAS MOVING LIKE CRAZY AS IF IT WERE DANCING. AFTER PULLING THE TRACK BAR OFF THE TRUCK, THE ENTIRE 'HEAD' AROUND THE BEARING ATTACHED TO FRONT PASSENGER SIDE WAS COMPLETELY SHEARED SHEARED ON 1 POINT CAUSING THE BEARING TO HAVE FREE PLAY. THIS TRUCK IS 3 YEARS OLD WITH 57,000 PAVEMENT MILES. CATASTROPHIC FAILURE OF THE STEERING MECHANISM SHOULD NOT HAPPEN AND COULD POTENTIALLY KILL SOMEONE.
Mfg Campaign: 11373215
Recall Date: Nov 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING AS THE VEHICLE SWERVED TO THE RIGHT. THE CONTACT MANAGED TO GAIN CONTROL OF THE STEERING WHEEL, VEER TO THE SHOULDER OF THE ROAD, SHUT OFF AND RESTART THE VEHICLE BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO CARSON DODGE CHRYSLER JEEP RAM (3059 S CARSON ST, CARSON CITY, NV 89701) WHERE IT WAS DIAGNOSED THAT THE DRIVE LINK WAS WELDED AND THE TECHNICIAN CAN NOT ADJUST THE STEERING WHEEL TO THE CONTACTS DESIRE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS SEEN AT THE SAME DEALER 2 ADDITIONAL TIMES. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE RECALL WAS ALREADY COMPLETED AND TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING AS THE VEHICLE SWERVED TO THE RIGHT. THE CONTACT MANAGED TO GAIN CONTROL OF THE STEERING WHEEL, VEER TO THE SHOULDER OF THE ROAD, SHUT OFF AND RESTART THE VEHICLE BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO CARSON DODGE CHRYSLER JEEP RAM (3059 S CARSON ST, CARSON CITY, NV 89701) WHERE IT WAS DIAGNOSED THAT THE DRIVE LINK WAS WELDED AND THE TECHNICIAN CAN NOT ADJUST THE STEERING WHEEL TO THE CONTACTS DESIRE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS SEEN AT THE SAME DEALER 2 ADDITIONAL TIMES. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE RECALL WAS ALREADY COMPLETED AND TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING AS THE VEHICLE SWERVED TO THE RIGHT. THE CONTACT MANAGED TO GAIN CONTROL OF THE STEERING WHEEL, VEER TO THE SHOULDER OF THE ROAD, SHUT OFF AND RESTART THE VEHICLE BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO CARSON DODGE CHRYSLER JEEP RAM (3059 S CARSON ST, CARSON CITY, NV 89701) WHERE IT WAS DIAGNOSED THAT THE DRIVE LINK WAS WELDED AND THE TECHNICIAN CAN NOT ADJUST THE STEERING WHEEL TO THE CONTACTS DESIRE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS SEEN AT THE SAME DEALER 2 ADDITIONAL TIMES. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE RECALL WAS ALREADY COMPLETED AND TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.
Mfg Campaign: 11367092
Recall Date: Oct 29, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE DRIVING MY VEHICLE AT APPROXIMATELY 35 MILES PER HOUR A VEHICLE TURN IN FRONT OF MY VEHICLE AND I DEPRESSED THE BRAKES. THE VEHICLE SHUTDOWN AND WAS ABANDONED IN THE ROADWAY DUE TO LOSS OF POWER. VEHICLES BEHIND ME CONDUCTED EVASIVE MANEUVERS NARROWLY MISSING MY VEHICLE DUE TO THE DEFECTIVE PRODUCT. I WAS ABLE TO DETERMINE THE VEHICLE WAS EQUIPPED WITH A FAULTY FUEL PUMP AND IT HAD BROKEN INTO SEVERAL PIECES INSIDE THE FUEL TANK. THIS ISSUE HAS BEEN DOCUMENTED WITH CHRYSLER; HOWEVER, THEY DO NOT SEE IT AS A SAFETY ISSUE. CLEARLY LOSS OF POWER WHILE OPERATING A VEHICLE ON A BUSY ROADWAY IS A DEFINITE SAFETY ISSUE. THIS ISSUE NEEDS TO BE RECTIFIED BEFORE PEOPLE ARE KILLED OR INJURED. I LOST POWER IN BRAKES AND STEERING.
Corrective Action:
WHILE DRIVING MY VEHICLE AT APPROXIMATELY 35 MILES PER HOUR A VEHICLE TURN IN FRONT OF MY VEHICLE AND I DEPRESSED THE BRAKES. THE VEHICLE SHUTDOWN AND WAS ABANDONED IN THE ROADWAY DUE TO LOSS OF POWER. VEHICLES BEHIND ME CONDUCTED EVASIVE MANEUVERS NARROWLY MISSING MY VEHICLE DUE TO THE DEFECTIVE PRODUCT. I WAS ABLE TO DETERMINE THE VEHICLE WAS EQUIPPED WITH A FAULTY FUEL PUMP AND IT HAD BROKEN INTO SEVERAL PIECES INSIDE THE FUEL TANK. THIS ISSUE HAS BEEN DOCUMENTED WITH CHRYSLER; HOWEVER, THEY DO NOT SEE IT AS A SAFETY ISSUE. CLEARLY LOSS OF POWER WHILE OPERATING A VEHICLE ON A BUSY ROADWAY IS A DEFINITE SAFETY ISSUE. THIS ISSUE NEEDS TO BE RECTIFIED BEFORE PEOPLE ARE KILLED OR INJURED. I LOST POWER IN BRAKES AND STEERING.
Additional Notes:
WHILE DRIVING MY VEHICLE AT APPROXIMATELY 35 MILES PER HOUR A VEHICLE TURN IN FRONT OF MY VEHICLE AND I DEPRESSED THE BRAKES. THE VEHICLE SHUTDOWN AND WAS ABANDONED IN THE ROADWAY DUE TO LOSS OF POWER. VEHICLES BEHIND ME CONDUCTED EVASIVE MANEUVERS NARROWLY MISSING MY VEHICLE DUE TO THE DEFECTIVE PRODUCT. I WAS ABLE TO DETERMINE THE VEHICLE WAS EQUIPPED WITH A FAULTY FUEL PUMP AND IT HAD BROKEN INTO SEVERAL PIECES INSIDE THE FUEL TANK. THIS ISSUE HAS BEEN DOCUMENTED WITH CHRYSLER; HOWEVER, THEY DO NOT SEE IT AS A SAFETY ISSUE. CLEARLY LOSS OF POWER WHILE OPERATING A VEHICLE ON A BUSY ROADWAY IS A DEFINITE SAFETY ISSUE. THIS ISSUE NEEDS TO BE RECTIFIED BEFORE PEOPLE ARE KILLED OR INJURED. I LOST POWER IN BRAKES AND STEERING.
Mfg Campaign: 11366175
Recall Date: Oct 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHILE DRIVING MY VEHICLE AT APPROXIMATELY 35 MILES PER HOUR A VEHICLE TURN IN FRONT OF MY VEHICLE AND I DEPRESSED THE BRAKES. THE VEHICLE SHUTDOWN AND WAS ABANDONED IN THE ROADWAY DUE TO LOSS OF POWER. VEHICLES BEHIND ME CONDUCTED EVASIVE MANEUVERS NARROWLY MISSING MY VEHICLE DUE TO THE DEFECTIVE PRODUCT. I WAS ABLE TO DETERMINE THE VEHICLE WAS EQUIPPED WITH A FAULTY FUEL PUMP AND IT HAD BROKEN INTO SEVERAL PIECES INSIDE THE FUEL TANK. THIS ISSUE HAS BEEN DOCUMENTED WITH CHRYSLER; HOWEVER, THEY DO NOT SEE IT AS A SAFETY ISSUE. CLEARLY LOSS OF POWER WHILE OPERATING A VEHICLE ON A BUSY ROADWAY IS A DEFINITE SAFETY ISSUE. THIS ISSUE NEEDS TO BE RECTIFIED BEFORE PEOPLE ARE KILLED OR INJURED. I LOST POWER IN BRAKES AND STEERING.
Corrective Action:
WHILE DRIVING MY VEHICLE AT APPROXIMATELY 35 MILES PER HOUR A VEHICLE TURN IN FRONT OF MY VEHICLE AND I DEPRESSED THE BRAKES. THE VEHICLE SHUTDOWN AND WAS ABANDONED IN THE ROADWAY DUE TO LOSS OF POWER. VEHICLES BEHIND ME CONDUCTED EVASIVE MANEUVERS NARROWLY MISSING MY VEHICLE DUE TO THE DEFECTIVE PRODUCT. I WAS ABLE TO DETERMINE THE VEHICLE WAS EQUIPPED WITH A FAULTY FUEL PUMP AND IT HAD BROKEN INTO SEVERAL PIECES INSIDE THE FUEL TANK. THIS ISSUE HAS BEEN DOCUMENTED WITH CHRYSLER; HOWEVER, THEY DO NOT SEE IT AS A SAFETY ISSUE. CLEARLY LOSS OF POWER WHILE OPERATING A VEHICLE ON A BUSY ROADWAY IS A DEFINITE SAFETY ISSUE. THIS ISSUE NEEDS TO BE RECTIFIED BEFORE PEOPLE ARE KILLED OR INJURED. I LOST POWER IN BRAKES AND STEERING.
Additional Notes:
WHILE DRIVING MY VEHICLE AT APPROXIMATELY 35 MILES PER HOUR A VEHICLE TURN IN FRONT OF MY VEHICLE AND I DEPRESSED THE BRAKES. THE VEHICLE SHUTDOWN AND WAS ABANDONED IN THE ROADWAY DUE TO LOSS OF POWER. VEHICLES BEHIND ME CONDUCTED EVASIVE MANEUVERS NARROWLY MISSING MY VEHICLE DUE TO THE DEFECTIVE PRODUCT. I WAS ABLE TO DETERMINE THE VEHICLE WAS EQUIPPED WITH A FAULTY FUEL PUMP AND IT HAD BROKEN INTO SEVERAL PIECES INSIDE THE FUEL TANK. THIS ISSUE HAS BEEN DOCUMENTED WITH CHRYSLER; HOWEVER, THEY DO NOT SEE IT AS A SAFETY ISSUE. CLEARLY LOSS OF POWER WHILE OPERATING A VEHICLE ON A BUSY ROADWAY IS A DEFINITE SAFETY ISSUE. THIS ISSUE NEEDS TO BE RECTIFIED BEFORE PEOPLE ARE KILLED OR INJURED. I LOST POWER IN BRAKES AND STEERING.
Mfg Campaign: 11366175
Recall Date: Oct 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING MY VEHICLE AT APPROXIMATELY 35 MILES PER HOUR A VEHICLE TURN IN FRONT OF MY VEHICLE AND I DEPRESSED THE BRAKES. THE VEHICLE SHUTDOWN AND WAS ABANDONED IN THE ROADWAY DUE TO LOSS OF POWER. VEHICLES BEHIND ME CONDUCTED EVASIVE MANEUVERS NARROWLY MISSING MY VEHICLE DUE TO THE DEFECTIVE PRODUCT. I WAS ABLE TO DETERMINE THE VEHICLE WAS EQUIPPED WITH A FAULTY FUEL PUMP AND IT HAD BROKEN INTO SEVERAL PIECES INSIDE THE FUEL TANK. THIS ISSUE HAS BEEN DOCUMENTED WITH CHRYSLER; HOWEVER, THEY DO NOT SEE IT AS A SAFETY ISSUE. CLEARLY LOSS OF POWER WHILE OPERATING A VEHICLE ON A BUSY ROADWAY IS A DEFINITE SAFETY ISSUE. THIS ISSUE NEEDS TO BE RECTIFIED BEFORE PEOPLE ARE KILLED OR INJURED. I LOST POWER IN BRAKES AND STEERING.
Corrective Action:
WHILE DRIVING MY VEHICLE AT APPROXIMATELY 35 MILES PER HOUR A VEHICLE TURN IN FRONT OF MY VEHICLE AND I DEPRESSED THE BRAKES. THE VEHICLE SHUTDOWN AND WAS ABANDONED IN THE ROADWAY DUE TO LOSS OF POWER. VEHICLES BEHIND ME CONDUCTED EVASIVE MANEUVERS NARROWLY MISSING MY VEHICLE DUE TO THE DEFECTIVE PRODUCT. I WAS ABLE TO DETERMINE THE VEHICLE WAS EQUIPPED WITH A FAULTY FUEL PUMP AND IT HAD BROKEN INTO SEVERAL PIECES INSIDE THE FUEL TANK. THIS ISSUE HAS BEEN DOCUMENTED WITH CHRYSLER; HOWEVER, THEY DO NOT SEE IT AS A SAFETY ISSUE. CLEARLY LOSS OF POWER WHILE OPERATING A VEHICLE ON A BUSY ROADWAY IS A DEFINITE SAFETY ISSUE. THIS ISSUE NEEDS TO BE RECTIFIED BEFORE PEOPLE ARE KILLED OR INJURED. I LOST POWER IN BRAKES AND STEERING.
Additional Notes:
WHILE DRIVING MY VEHICLE AT APPROXIMATELY 35 MILES PER HOUR A VEHICLE TURN IN FRONT OF MY VEHICLE AND I DEPRESSED THE BRAKES. THE VEHICLE SHUTDOWN AND WAS ABANDONED IN THE ROADWAY DUE TO LOSS OF POWER. VEHICLES BEHIND ME CONDUCTED EVASIVE MANEUVERS NARROWLY MISSING MY VEHICLE DUE TO THE DEFECTIVE PRODUCT. I WAS ABLE TO DETERMINE THE VEHICLE WAS EQUIPPED WITH A FAULTY FUEL PUMP AND IT HAD BROKEN INTO SEVERAL PIECES INSIDE THE FUEL TANK. THIS ISSUE HAS BEEN DOCUMENTED WITH CHRYSLER; HOWEVER, THEY DO NOT SEE IT AS A SAFETY ISSUE. CLEARLY LOSS OF POWER WHILE OPERATING A VEHICLE ON A BUSY ROADWAY IS A DEFINITE SAFETY ISSUE. THIS ISSUE NEEDS TO BE RECTIFIED BEFORE PEOPLE ARE KILLED OR INJURED. I LOST POWER IN BRAKES AND STEERING.
Mfg Campaign: 11366175
Recall Date: Oct 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE HYDRAULIC CONTROL UNIT WHICH OPERATES THE BRAKING SYSTEM ,SPEED CONTROL, CRUISE CONTROL.
Corrective Action:
THE HYDRAULIC CONTROL UNIT WHICH OPERATES THE BRAKING SYSTEM ,SPEED CONTROL, CRUISE CONTROL.
Additional Notes:
THE HYDRAULIC CONTROL UNIT WHICH OPERATES THE BRAKING SYSTEM ,SPEED CONTROL, CRUISE CONTROL.
Mfg Campaign: 11364575
Recall Date: Oct 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THE HYDRAULIC CONTROL UNIT WHICH OPERATES THE BRAKING SYSTEM ,SPEED CONTROL, CRUISE CONTROL.
Corrective Action:
THE HYDRAULIC CONTROL UNIT WHICH OPERATES THE BRAKING SYSTEM ,SPEED CONTROL, CRUISE CONTROL.
Additional Notes:
THE HYDRAULIC CONTROL UNIT WHICH OPERATES THE BRAKING SYSTEM ,SPEED CONTROL, CRUISE CONTROL.
Mfg Campaign: 11364575
Recall Date: Oct 15, 2020
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