Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T51
Recall Date: Sep 12, 2017
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 10, 2017
Consumer Complaints
873 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ABS pump electrical failure, repaired OCT.17/2020 by dealer. 11/20/2022 same problem. ABS light, traction control, and no Trailor brakes, or cruse. not sure what other problems exist.
Corrective Action:
ABS pump electrical failure, repaired OCT.17/2020 by dealer. 11/20/2022 same problem. ABS light, traction control, and no Trailor brakes, or cruse. not sure what other problems exist.
Additional Notes:
ABS pump electrical failure, repaired OCT.17/2020 by dealer. 11/20/2022 same problem. ABS light, traction control, and no Trailor brakes, or cruse. not sure what other problems exist.
Mfg Campaign: 11494915
Recall Date: Nov 25, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Service Electronic Brake System and service Antilock Brake system light come on and off intermittently at random times. Some time on and off a few times faster then it can display the message. The Hydraulic Control Unit was replace one already. Reading online there are several 2017 and 2018 rams having this issue.
Corrective Action:
Service Electronic Brake System and service Antilock Brake system light come on and off intermittently at random times. Some time on and off a few times faster then it can display the message. The Hydraulic Control Unit was replace one already. Reading online there are several 2017 and 2018 rams having this issue.
Additional Notes:
Service Electronic Brake System and service Antilock Brake system light come on and off intermittently at random times. Some time on and off a few times faster then it can display the message. The Hydraulic Control Unit was replace one already. Reading online there are several 2017 and 2018 rams having this issue.
Mfg Campaign: 11491400
Recall Date: Oct 29, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Service Electronic Brake System and service Antilock Brake system light come on and off intermittently at random times. Some time on and off a few times faster then it can display the message. The Hydraulic Control Unit was replace one already. Reading online there are several 2017 and 2018 rams having this issue.
Corrective Action:
Service Electronic Brake System and service Antilock Brake system light come on and off intermittently at random times. Some time on and off a few times faster then it can display the message. The Hydraulic Control Unit was replace one already. Reading online there are several 2017 and 2018 rams having this issue.
Additional Notes:
Service Electronic Brake System and service Antilock Brake system light come on and off intermittently at random times. Some time on and off a few times faster then it can display the message. The Hydraulic Control Unit was replace one already. Reading online there are several 2017 and 2018 rams having this issue.
Mfg Campaign: 11491400
Recall Date: Oct 29, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS control module and the HCU has Failed twice on this truck resulting in loss of traction control, ABS and cruise control. The unit was replaced around 42,000 miles and then failed again at roughly 60,000 miles. Ram will not replace under warranty. the failure causes the abs and traction control light on the dash to come on and off constantly. it also shuts down cruise control. I believe it also causes excessive ware on the rear tires due to the traction control system not working properly. This is a major problem and judging by online repair forums there are many other people experiencing the same issues
Corrective Action:
The ABS control module and the HCU has Failed twice on this truck resulting in loss of traction control, ABS and cruise control. The unit was replaced around 42,000 miles and then failed again at roughly 60,000 miles. Ram will not replace under warranty. the failure causes the abs and traction control light on the dash to come on and off constantly. it also shuts down cruise control. I believe it also causes excessive ware on the rear tires due to the traction control system not working properly. This is a major problem and judging by online repair forums there are many other people experiencing the same issues
Additional Notes:
The ABS control module and the HCU has Failed twice on this truck resulting in loss of traction control, ABS and cruise control. The unit was replaced around 42,000 miles and then failed again at roughly 60,000 miles. Ram will not replace under warranty. the failure causes the abs and traction control light on the dash to come on and off constantly. it also shuts down cruise control. I believe it also causes excessive ware on the rear tires due to the traction control system not working properly. This is a major problem and judging by online repair forums there are many other people experiencing the same issues
Mfg Campaign: 11490830
Recall Date: Oct 25, 2022
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The ABS control module and the HCU has Failed twice on this truck resulting in loss of traction control, ABS and cruise control. The unit was replaced around 42,000 miles and then failed again at roughly 60,000 miles. Ram will not replace under warranty. the failure causes the abs and traction control light on the dash to come on and off constantly. it also shuts down cruise control. I believe it also causes excessive ware on the rear tires due to the traction control system not working properly. This is a major problem and judging by online repair forums there are many other people experiencing the same issues
Corrective Action:
The ABS control module and the HCU has Failed twice on this truck resulting in loss of traction control, ABS and cruise control. The unit was replaced around 42,000 miles and then failed again at roughly 60,000 miles. Ram will not replace under warranty. the failure causes the abs and traction control light on the dash to come on and off constantly. it also shuts down cruise control. I believe it also causes excessive ware on the rear tires due to the traction control system not working properly. This is a major problem and judging by online repair forums there are many other people experiencing the same issues
Additional Notes:
The ABS control module and the HCU has Failed twice on this truck resulting in loss of traction control, ABS and cruise control. The unit was replaced around 42,000 miles and then failed again at roughly 60,000 miles. Ram will not replace under warranty. the failure causes the abs and traction control light on the dash to come on and off constantly. it also shuts down cruise control. I believe it also causes excessive ware on the rear tires due to the traction control system not working properly. This is a major problem and judging by online repair forums there are many other people experiencing the same issues
Mfg Campaign: 11490830
Recall Date: Oct 25, 2022
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The automatic high beam does not go from high to low automaticly.
Corrective Action:
The automatic high beam does not go from high to low automaticly.
Additional Notes:
The automatic high beam does not go from high to low automaticly.
Mfg Campaign: 11490872
Recall Date: Oct 25, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact's husband owned a 2017 Ram 2500. The contact stated that prior to the failure, the dealer replaced the crankcase filter and performed other unknown maintenance services. The contact stated that after her husband remotely started the vehicle, there was smoke coming from underneath the hood and smoke entered the cabin of the vehicle. The contact's husband opened the hood and noticed there were flames coming from the engine compartment. The contact's husband extinguished the fire with a hose. No injuries were sustained, and no medical attention was received. No police or fire department reports were filed. The contact related the failure to a faulty solid-state intake heater grid relay located in the engine compartment; however, the vehicle was not diagnosed nor repaired. The vehicle remained in the driveway and was not yet deemed totaled by the insurance company. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 94,000.
Corrective Action:
The contact's husband owned a 2017 Ram 2500. The contact stated that prior to the failure, the dealer replaced the crankcase filter and performed other unknown maintenance services. The contact stated that after her husband remotely started the vehicle, there was smoke coming from underneath the hood and smoke entered the cabin of the vehicle. The contact's husband opened the hood and noticed there were flames coming from the engine compartment. The contact's husband extinguished the fire with a hose. No injuries were sustained, and no medical attention was received. No police or fire department reports were filed. The contact related the failure to a faulty solid-state intake heater grid relay located in the engine compartment; however, the vehicle was not diagnosed nor repaired. The vehicle remained in the driveway and was not yet deemed totaled by the insurance company. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 94,000.
Additional Notes:
The contact's husband owned a 2017 Ram 2500. The contact stated that prior to the failure, the dealer replaced the crankcase filter and performed other unknown maintenance services. The contact stated that after her husband remotely started the vehicle, there was smoke coming from underneath the hood and smoke entered the cabin of the vehicle. The contact's husband opened the hood and noticed there were flames coming from the engine compartment. The contact's husband extinguished the fire with a hose. No injuries were sustained, and no medical attention was received. No police or fire department reports were filed. The contact related the failure to a faulty solid-state intake heater grid relay located in the engine compartment; however, the vehicle was not diagnosed nor repaired. The vehicle remained in the driveway and was not yet deemed totaled by the insurance company. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 94,000.
Mfg Campaign: 11490672
Recall Date: Oct 24, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact’s son-In-Law owns a 2017 Ram 2500. The contact stated while her daughter was putting her grandchildren in the vehicle, her 2-year-old grandson, who was briefly left in an unknown front seat with the doors closed, pushed the gear shifter into drive (D) and the vehicle accelerated without applying the brakes. The vehicle crashed into a trailer filled with tools located 20-30 ft. away. The vehicle then crashed into the corner of a storage building and stopped. There were no injuries sustained. The air bags did not deploy. There was no police report filed. The vehicle was taken to the dealer where it was diagnosed that the Brake Transmission Shift Interlock (BTSI) had failed and needed to be replaced. The dealer associated the failure with NHTSA Campaign Number: 18V100000 (Power Train). The contact stated that the vehicle was repaired under the recall in 2018; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 123,000.
Corrective Action:
The contact’s son-In-Law owns a 2017 Ram 2500. The contact stated while her daughter was putting her grandchildren in the vehicle, her 2-year-old grandson, who was briefly left in an unknown front seat with the doors closed, pushed the gear shifter into drive (D) and the vehicle accelerated without applying the brakes. The vehicle crashed into a trailer filled with tools located 20-30 ft. away. The vehicle then crashed into the corner of a storage building and stopped. There were no injuries sustained. The air bags did not deploy. There was no police report filed. The vehicle was taken to the dealer where it was diagnosed that the Brake Transmission Shift Interlock (BTSI) had failed and needed to be replaced. The dealer associated the failure with NHTSA Campaign Number: 18V100000 (Power Train). The contact stated that the vehicle was repaired under the recall in 2018; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 123,000.
Additional Notes:
The contact’s son-In-Law owns a 2017 Ram 2500. The contact stated while her daughter was putting her grandchildren in the vehicle, her 2-year-old grandson, who was briefly left in an unknown front seat with the doors closed, pushed the gear shifter into drive (D) and the vehicle accelerated without applying the brakes. The vehicle crashed into a trailer filled with tools located 20-30 ft. away. The vehicle then crashed into the corner of a storage building and stopped. There were no injuries sustained. The air bags did not deploy. There was no police report filed. The vehicle was taken to the dealer where it was diagnosed that the Brake Transmission Shift Interlock (BTSI) had failed and needed to be replaced. The dealer associated the failure with NHTSA Campaign Number: 18V100000 (Power Train). The contact stated that the vehicle was repaired under the recall in 2018; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 123,000.
Mfg Campaign: 11488399
Recall Date: Oct 7, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
This issue was repaired by the dealer one year ago and it has happened again, they tried to charge me by pretending they didnt know about the previous repair. the internet is full with the exact same complaint and how is this not a recall to hold them accountable?? the service electronic brake system and ABS lights come on and off each time making annoying noises. when the lights are on the 4x4, cruise control and other items will not engage. the dealer agreed to repair it but told me to call in 5 months to see IFFFF any parts are available this not only shows its a wide spread problem but their incompetency to fix it. how do I know the second module they replace wont malfunction as well???
Corrective Action:
This issue was repaired by the dealer one year ago and it has happened again, they tried to charge me by pretending they didnt know about the previous repair. the internet is full with the exact same complaint and how is this not a recall to hold them accountable?? the service electronic brake system and ABS lights come on and off each time making annoying noises. when the lights are on the 4x4, cruise control and other items will not engage. the dealer agreed to repair it but told me to call in 5 months to see IFFFF any parts are available this not only shows its a wide spread problem but their incompetency to fix it. how do I know the second module they replace wont malfunction as well???
Additional Notes:
This issue was repaired by the dealer one year ago and it has happened again, they tried to charge me by pretending they didnt know about the previous repair. the internet is full with the exact same complaint and how is this not a recall to hold them accountable?? the service electronic brake system and ABS lights come on and off each time making annoying noises. when the lights are on the 4x4, cruise control and other items will not engage. the dealer agreed to repair it but told me to call in 5 months to see IFFFF any parts are available this not only shows its a wide spread problem but their incompetency to fix it. how do I know the second module they replace wont malfunction as well???
Mfg Campaign: 11487738
Recall Date: Oct 3, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This issue was repaired by the dealer one year ago and it has happened again, they tried to charge me by pretending they didnt know about the previous repair. the internet is full with the exact same complaint and how is this not a recall to hold them accountable?? the service electronic brake system and ABS lights come on and off each time making annoying noises. when the lights are on the 4x4, cruise control and other items will not engage. the dealer agreed to repair it but told me to call in 5 months to see IFFFF any parts are available this not only shows its a wide spread problem but their incompetency to fix it. how do I know the second module they replace wont malfunction as well???
Corrective Action:
This issue was repaired by the dealer one year ago and it has happened again, they tried to charge me by pretending they didnt know about the previous repair. the internet is full with the exact same complaint and how is this not a recall to hold them accountable?? the service electronic brake system and ABS lights come on and off each time making annoying noises. when the lights are on the 4x4, cruise control and other items will not engage. the dealer agreed to repair it but told me to call in 5 months to see IFFFF any parts are available this not only shows its a wide spread problem but their incompetency to fix it. how do I know the second module they replace wont malfunction as well???
Additional Notes:
This issue was repaired by the dealer one year ago and it has happened again, they tried to charge me by pretending they didnt know about the previous repair. the internet is full with the exact same complaint and how is this not a recall to hold them accountable?? the service electronic brake system and ABS lights come on and off each time making annoying noises. when the lights are on the 4x4, cruise control and other items will not engage. the dealer agreed to repair it but told me to call in 5 months to see IFFFF any parts are available this not only shows its a wide spread problem but their incompetency to fix it. how do I know the second module they replace wont malfunction as well???
Mfg Campaign: 11487738
Recall Date: Oct 3, 2022
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
This issue was repaired by the dealer one year ago and it has happened again, they tried to charge me by pretending they didnt know about the previous repair. the internet is full with the exact same complaint and how is this not a recall to hold them accountable?? the service electronic brake system and ABS lights come on and off each time making annoying noises. when the lights are on the 4x4, cruise control and other items will not engage. the dealer agreed to repair it but told me to call in 5 months to see IFFFF any parts are available this not only shows its a wide spread problem but their incompetency to fix it. how do I know the second module they replace wont malfunction as well???
Corrective Action:
This issue was repaired by the dealer one year ago and it has happened again, they tried to charge me by pretending they didnt know about the previous repair. the internet is full with the exact same complaint and how is this not a recall to hold them accountable?? the service electronic brake system and ABS lights come on and off each time making annoying noises. when the lights are on the 4x4, cruise control and other items will not engage. the dealer agreed to repair it but told me to call in 5 months to see IFFFF any parts are available this not only shows its a wide spread problem but their incompetency to fix it. how do I know the second module they replace wont malfunction as well???
Additional Notes:
This issue was repaired by the dealer one year ago and it has happened again, they tried to charge me by pretending they didnt know about the previous repair. the internet is full with the exact same complaint and how is this not a recall to hold them accountable?? the service electronic brake system and ABS lights come on and off each time making annoying noises. when the lights are on the 4x4, cruise control and other items will not engage. the dealer agreed to repair it but told me to call in 5 months to see IFFFF any parts are available this not only shows its a wide spread problem but their incompetency to fix it. how do I know the second module they replace wont malfunction as well???
Mfg Campaign: 11487738
Recall Date: Oct 3, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Under normal driving conditions I got the “SERVICE ANTILOCK BRAKE SYSTEM” message along with an ABS light, traction control light, loss of traction control, loss of cruise control functions and loss of 4x4 functions. This is a well known safety issue that needs to be addressed by the manufacturer. With ABS being a SAFETY feature required on all vehicles, it is only appropriate that this become a safety recall.
Corrective Action:
Under normal driving conditions I got the “SERVICE ANTILOCK BRAKE SYSTEM” message along with an ABS light, traction control light, loss of traction control, loss of cruise control functions and loss of 4x4 functions. This is a well known safety issue that needs to be addressed by the manufacturer. With ABS being a SAFETY feature required on all vehicles, it is only appropriate that this become a safety recall.
Additional Notes:
Under normal driving conditions I got the “SERVICE ANTILOCK BRAKE SYSTEM” message along with an ABS light, traction control light, loss of traction control, loss of cruise control functions and loss of 4x4 functions. This is a well known safety issue that needs to be addressed by the manufacturer. With ABS being a SAFETY feature required on all vehicles, it is only appropriate that this become a safety recall.
Mfg Campaign: 11486608
Recall Date: Sep 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Under normal driving conditions I got the “SERVICE ANTILOCK BRAKE SYSTEM” message along with an ABS light, traction control light, loss of traction control, loss of cruise control functions and loss of 4x4 functions. This is a well known safety issue that needs to be addressed by the manufacturer. With ABS being a SAFETY feature required on all vehicles, it is only appropriate that this become a safety recall.
Corrective Action:
Under normal driving conditions I got the “SERVICE ANTILOCK BRAKE SYSTEM” message along with an ABS light, traction control light, loss of traction control, loss of cruise control functions and loss of 4x4 functions. This is a well known safety issue that needs to be addressed by the manufacturer. With ABS being a SAFETY feature required on all vehicles, it is only appropriate that this become a safety recall.
Additional Notes:
Under normal driving conditions I got the “SERVICE ANTILOCK BRAKE SYSTEM” message along with an ABS light, traction control light, loss of traction control, loss of cruise control functions and loss of 4x4 functions. This is a well known safety issue that needs to be addressed by the manufacturer. With ABS being a SAFETY feature required on all vehicles, it is only appropriate that this become a safety recall.
Mfg Campaign: 11486608
Recall Date: Sep 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2017 Ram 2500. The contact stated that on several occasions while driving at various speeds, the ABS warning light illuminated on the instrument panel. The vehicle was taken to a local dealer where it was diagnosed that the ABS control module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 20,000
Corrective Action:
The contact owns a 2017 Ram 2500. The contact stated that on several occasions while driving at various speeds, the ABS warning light illuminated on the instrument panel. The vehicle was taken to a local dealer where it was diagnosed that the ABS control module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 20,000
Additional Notes:
The contact owns a 2017 Ram 2500. The contact stated that on several occasions while driving at various speeds, the ABS warning light illuminated on the instrument panel. The vehicle was taken to a local dealer where it was diagnosed that the ABS control module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 20,000
Mfg Campaign: 11486726
Recall Date: Sep 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 19V021000 (Steering). The vehicle was taken to the dealer where the recall was performed. The contact stated that he was informed that the mechanic temporarily welded the nut to the adjuster sleeve and later assembled the drag link welds; however, the contact stated that while driving at various speeds, the vehicle was pulling to the right. The vehicle was taken to several independent mechanics where the contact was informed that an alignment was needed; however, due to the welding, the alignment could not be performed. Additionally, the contact stated that due to the alignment not being performed he had to replace the tires several times. The vehicle was taken back to the dealer where the contact was provided a cost for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that there would be a charge for any repair on the vehicle. The failure mileage was approximately 98,000.
Corrective Action:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 19V021000 (Steering). The vehicle was taken to the dealer where the recall was performed. The contact stated that he was informed that the mechanic temporarily welded the nut to the adjuster sleeve and later assembled the drag link welds; however, the contact stated that while driving at various speeds, the vehicle was pulling to the right. The vehicle was taken to several independent mechanics where the contact was informed that an alignment was needed; however, due to the welding, the alignment could not be performed. Additionally, the contact stated that due to the alignment not being performed he had to replace the tires several times. The vehicle was taken back to the dealer where the contact was provided a cost for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that there would be a charge for any repair on the vehicle. The failure mileage was approximately 98,000.
Additional Notes:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 19V021000 (Steering). The vehicle was taken to the dealer where the recall was performed. The contact stated that he was informed that the mechanic temporarily welded the nut to the adjuster sleeve and later assembled the drag link welds; however, the contact stated that while driving at various speeds, the vehicle was pulling to the right. The vehicle was taken to several independent mechanics where the contact was informed that an alignment was needed; however, due to the welding, the alignment could not be performed. Additionally, the contact stated that due to the alignment not being performed he had to replace the tires several times. The vehicle was taken back to the dealer where the contact was provided a cost for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that there would be a charge for any repair on the vehicle. The failure mileage was approximately 98,000.
Mfg Campaign: 11486003
Recall Date: Sep 23, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle randomly goes into 4WD without the user turning the knob to request 4WD. If this happens at high speed it will cause severe damage to the vehicle drive train. Makes steering extreemly difficult on pavement. 1. Service 4WD lamp illuminates. 2. Reduced speed and exited highway. 3. Steered vehicle to off ramp. Upon steering left vehicle entered 4WD without user request making steering very difficult. Vehicle would not return to 2WD unless user shut down vehicle, turn knob to 4WD then back to 2WD. Investigated by certified RAM technician at a dealership on 5/11/2]22 who could not find the issue. The dealership cleared the truck for ordinary use. Currently the vehicle status is service 4WD light is on and it will not shift to 4WD or 2WD. 2 incidents one in 1 June 2021 2 September 2022
Corrective Action:
The vehicle randomly goes into 4WD without the user turning the knob to request 4WD. If this happens at high speed it will cause severe damage to the vehicle drive train. Makes steering extreemly difficult on pavement. 1. Service 4WD lamp illuminates. 2. Reduced speed and exited highway. 3. Steered vehicle to off ramp. Upon steering left vehicle entered 4WD without user request making steering very difficult. Vehicle would not return to 2WD unless user shut down vehicle, turn knob to 4WD then back to 2WD. Investigated by certified RAM technician at a dealership on 5/11/2]22 who could not find the issue. The dealership cleared the truck for ordinary use. Currently the vehicle status is service 4WD light is on and it will not shift to 4WD or 2WD. 2 incidents one in 1 June 2021 2 September 2022
Additional Notes:
The vehicle randomly goes into 4WD without the user turning the knob to request 4WD. If this happens at high speed it will cause severe damage to the vehicle drive train. Makes steering extreemly difficult on pavement. 1. Service 4WD lamp illuminates. 2. Reduced speed and exited highway. 3. Steered vehicle to off ramp. Upon steering left vehicle entered 4WD without user request making steering very difficult. Vehicle would not return to 2WD unless user shut down vehicle, turn knob to 4WD then back to 2WD. Investigated by certified RAM technician at a dealership on 5/11/2]22 who could not find the issue. The dealership cleared the truck for ordinary use. Currently the vehicle status is service 4WD light is on and it will not shift to 4WD or 2WD. 2 incidents one in 1 June 2021 2 September 2022
Mfg Campaign: 11484787
Recall Date: Sep 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle randomly goes into 4WD without the user turning the knob to request 4WD. If this happens at high speed it will cause severe damage to the vehicle drive train. Makes steering extreemly difficult on pavement. 1. Service 4WD lamp illuminates. 2. Reduced speed and exited highway. 3. Steered vehicle to off ramp. Upon steering left vehicle entered 4WD without user request making steering very difficult. Vehicle would not return to 2WD unless user shut down vehicle, turn knob to 4WD then back to 2WD. Investigated by certified RAM technician at a dealership on 5/11/2]22 who could not find the issue. The dealership cleared the truck for ordinary use. Currently the vehicle status is service 4WD light is on and it will not shift to 4WD or 2WD. 2 incidents one in 1 June 2021 2 September 2022
Corrective Action:
The vehicle randomly goes into 4WD without the user turning the knob to request 4WD. If this happens at high speed it will cause severe damage to the vehicle drive train. Makes steering extreemly difficult on pavement. 1. Service 4WD lamp illuminates. 2. Reduced speed and exited highway. 3. Steered vehicle to off ramp. Upon steering left vehicle entered 4WD without user request making steering very difficult. Vehicle would not return to 2WD unless user shut down vehicle, turn knob to 4WD then back to 2WD. Investigated by certified RAM technician at a dealership on 5/11/2]22 who could not find the issue. The dealership cleared the truck for ordinary use. Currently the vehicle status is service 4WD light is on and it will not shift to 4WD or 2WD. 2 incidents one in 1 June 2021 2 September 2022
Additional Notes:
The vehicle randomly goes into 4WD without the user turning the knob to request 4WD. If this happens at high speed it will cause severe damage to the vehicle drive train. Makes steering extreemly difficult on pavement. 1. Service 4WD lamp illuminates. 2. Reduced speed and exited highway. 3. Steered vehicle to off ramp. Upon steering left vehicle entered 4WD without user request making steering very difficult. Vehicle would not return to 2WD unless user shut down vehicle, turn knob to 4WD then back to 2WD. Investigated by certified RAM technician at a dealership on 5/11/2]22 who could not find the issue. The dealership cleared the truck for ordinary use. Currently the vehicle status is service 4WD light is on and it will not shift to 4WD or 2WD. 2 incidents one in 1 June 2021 2 September 2022
Mfg Campaign: 11484787
Recall Date: Sep 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicle randomly goes into 4WD without the user turning the knob to request 4WD. If this happens at high speed it will cause severe damage to the vehicle drive train. Makes steering extreemly difficult on pavement. 1. Service 4WD lamp illuminates. 2. Reduced speed and exited highway. 3. Steered vehicle to off ramp. Upon steering left vehicle entered 4WD without user request making steering very difficult. Vehicle would not return to 2WD unless user shut down vehicle, turn knob to 4WD then back to 2WD. Investigated by certified RAM technician at a dealership on 5/11/2]22 who could not find the issue. The dealership cleared the truck for ordinary use. Currently the vehicle status is service 4WD light is on and it will not shift to 4WD or 2WD. 2 incidents one in 1 June 2021 2 September 2022
Corrective Action:
The vehicle randomly goes into 4WD without the user turning the knob to request 4WD. If this happens at high speed it will cause severe damage to the vehicle drive train. Makes steering extreemly difficult on pavement. 1. Service 4WD lamp illuminates. 2. Reduced speed and exited highway. 3. Steered vehicle to off ramp. Upon steering left vehicle entered 4WD without user request making steering very difficult. Vehicle would not return to 2WD unless user shut down vehicle, turn knob to 4WD then back to 2WD. Investigated by certified RAM technician at a dealership on 5/11/2]22 who could not find the issue. The dealership cleared the truck for ordinary use. Currently the vehicle status is service 4WD light is on and it will not shift to 4WD or 2WD. 2 incidents one in 1 June 2021 2 September 2022
Additional Notes:
The vehicle randomly goes into 4WD without the user turning the knob to request 4WD. If this happens at high speed it will cause severe damage to the vehicle drive train. Makes steering extreemly difficult on pavement. 1. Service 4WD lamp illuminates. 2. Reduced speed and exited highway. 3. Steered vehicle to off ramp. Upon steering left vehicle entered 4WD without user request making steering very difficult. Vehicle would not return to 2WD unless user shut down vehicle, turn knob to 4WD then back to 2WD. Investigated by certified RAM technician at a dealership on 5/11/2]22 who could not find the issue. The dealership cleared the truck for ordinary use. Currently the vehicle status is service 4WD light is on and it will not shift to 4WD or 2WD. 2 incidents one in 1 June 2021 2 September 2022
Mfg Campaign: 11484787
Recall Date: Sep 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Service ABS system and service electronic braking system waring lights keep coming on. Throwing code C0020-0. Brake hydraulic control unit is bad. This is a common problem and should be recalled.
Corrective Action:
Service ABS system and service electronic braking system waring lights keep coming on. Throwing code C0020-0. Brake hydraulic control unit is bad. This is a common problem and should be recalled.
Additional Notes:
Service ABS system and service electronic braking system waring lights keep coming on. Throwing code C0020-0. Brake hydraulic control unit is bad. This is a common problem and should be recalled.
Mfg Campaign: 11484707
Recall Date: Sep 15, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My 2017 Ram with less than 14000 miles has no a steady “service ABS system “light on:checking on internet this seems be to happening to ALL Ram models.
Corrective Action:
My 2017 Ram with less than 14000 miles has no a steady “service ABS system “light on:checking on internet this seems be to happening to ALL Ram models.
Additional Notes:
My 2017 Ram with less than 14000 miles has no a steady “service ABS system “light on:checking on internet this seems be to happening to ALL Ram models.
Mfg Campaign: 11481979
Recall Date: Aug 30, 2022
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