Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T51
Recall Date: Sep 12, 2017
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 10, 2017
Consumer Complaints
873 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
SERVICE ELECTRONIC BRAKE SYSTEM AND ABS WARNINGS, BOTH VISIBLE AND AUDIBLE. THE EFFECT OF THE MODULE FAILURE ON BRAKES AND SAFETY IS UNKNOWN. THE WARNINGS CAN HAPPEN AT ANY TIME, WHEN STARTING VEHICLE, OR WHEN DRIVING. SOMETIMES THE WARNINGS SUBSIDE BUT SEEM TO BE TRIGGERED EASILY BY HITTING A SMALL BUMP ON THE ROAD WHILE MOVING. Currently Dealer can not fix as the part is backordered. (Sept 2021)
Corrective Action:
SERVICE ELECTRONIC BRAKE SYSTEM AND ABS WARNINGS, BOTH VISIBLE AND AUDIBLE. THE EFFECT OF THE MODULE FAILURE ON BRAKES AND SAFETY IS UNKNOWN. THE WARNINGS CAN HAPPEN AT ANY TIME, WHEN STARTING VEHICLE, OR WHEN DRIVING. SOMETIMES THE WARNINGS SUBSIDE BUT SEEM TO BE TRIGGERED EASILY BY HITTING A SMALL BUMP ON THE ROAD WHILE MOVING. Currently Dealer can not fix as the part is backordered. (Sept 2021)
Additional Notes:
SERVICE ELECTRONIC BRAKE SYSTEM AND ABS WARNINGS, BOTH VISIBLE AND AUDIBLE. THE EFFECT OF THE MODULE FAILURE ON BRAKES AND SAFETY IS UNKNOWN. THE WARNINGS CAN HAPPEN AT ANY TIME, WHEN STARTING VEHICLE, OR WHEN DRIVING. SOMETIMES THE WARNINGS SUBSIDE BUT SEEM TO BE TRIGGERED EASILY BY HITTING A SMALL BUMP ON THE ROAD WHILE MOVING. Currently Dealer can not fix as the part is backordered. (Sept 2021)
Mfg Campaign: 11435001
Recall Date: Sep 30, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The Hydraulic Control Unit and the Anti-lock brake module on my 2017 Ram 2500 Diesel truck is going out. It has 84,000 miles on this truck. This is very costly to repair and Ram knows it is a problem! It is also very dangerous for the brakes to be an issue on any vehicle, but especially on one that has a heavy front end as diesel trucks do. The braking system must be reliable to stop the truck itself. This truck was built and designed to pull trailers and as a work truck. It is very dangerous to consider that these 2 components are not working when pulling a loaded trailer which depends on the braking system as well to stop the vehicle. I am also enclosing several websites to show you that Ram knows there is a problem but hasn't issued a recall on the problem. One of these sites is a Ram forum that shows many people are dealing with this issue. https://www.ramforumz.com/threads/abs-hcu-replacement.276340/ https://www.dieseltruckresource.com/forums/3rd-generation-ram-non-drivetrain-all-years-101/abs-cab-hcu-replacement-218820/ Thank you for your time! Scott McKenzie, Arkansas
Corrective Action:
The Hydraulic Control Unit and the Anti-lock brake module on my 2017 Ram 2500 Diesel truck is going out. It has 84,000 miles on this truck. This is very costly to repair and Ram knows it is a problem! It is also very dangerous for the brakes to be an issue on any vehicle, but especially on one that has a heavy front end as diesel trucks do. The braking system must be reliable to stop the truck itself. This truck was built and designed to pull trailers and as a work truck. It is very dangerous to consider that these 2 components are not working when pulling a loaded trailer which depends on the braking system as well to stop the vehicle. I am also enclosing several websites to show you that Ram knows there is a problem but hasn't issued a recall on the problem. One of these sites is a Ram forum that shows many people are dealing with this issue. https://www.ramforumz.com/threads/abs-hcu-replacement.276340/ https://www.dieseltruckresource.com/forums/3rd-generation-ram-non-drivetrain-all-years-101/abs-cab-hcu-replacement-218820/ Thank you for your time! Scott McKenzie, Arkansas
Additional Notes:
The Hydraulic Control Unit and the Anti-lock brake module on my 2017 Ram 2500 Diesel truck is going out. It has 84,000 miles on this truck. This is very costly to repair and Ram knows it is a problem! It is also very dangerous for the brakes to be an issue on any vehicle, but especially on one that has a heavy front end as diesel trucks do. The braking system must be reliable to stop the truck itself. This truck was built and designed to pull trailers and as a work truck. It is very dangerous to consider that these 2 components are not working when pulling a loaded trailer which depends on the braking system as well to stop the vehicle. I am also enclosing several websites to show you that Ram knows there is a problem but hasn't issued a recall on the problem. One of these sites is a Ram forum that shows many people are dealing with this issue. https://www.ramforumz.com/threads/abs-hcu-replacement.276340/ https://www.dieseltruckresource.com/forums/3rd-generation-ram-non-drivetrain-all-years-101/abs-cab-hcu-replacement-218820/ Thank you for your time! Scott McKenzie, Arkansas
Mfg Campaign: 11432564
Recall Date: Sep 11, 2021
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
The Hydraulic Control Unit and the Anti-lock brake module on my 2017 Ram 2500 Diesel truck is going out. It has 84,000 miles on this truck. This is very costly to repair and Ram knows it is a problem! It is also very dangerous for the brakes to be an issue on any vehicle, but especially on one that has a heavy front end as diesel trucks do. The braking system must be reliable to stop the truck itself. This truck was built and designed to pull trailers and as a work truck. It is very dangerous to consider that these 2 components are not working when pulling a loaded trailer which depends on the braking system as well to stop the vehicle. I am also enclosing several websites to show you that Ram knows there is a problem but hasn't issued a recall on the problem. One of these sites is a Ram forum that shows many people are dealing with this issue. https://www.ramforumz.com/threads/abs-hcu-replacement.276340/ https://www.dieseltruckresource.com/forums/3rd-generation-ram-non-drivetrain-all-years-101/abs-cab-hcu-replacement-218820/ Thank you for your time! Scott McKenzie, Arkansas
Corrective Action:
The Hydraulic Control Unit and the Anti-lock brake module on my 2017 Ram 2500 Diesel truck is going out. It has 84,000 miles on this truck. This is very costly to repair and Ram knows it is a problem! It is also very dangerous for the brakes to be an issue on any vehicle, but especially on one that has a heavy front end as diesel trucks do. The braking system must be reliable to stop the truck itself. This truck was built and designed to pull trailers and as a work truck. It is very dangerous to consider that these 2 components are not working when pulling a loaded trailer which depends on the braking system as well to stop the vehicle. I am also enclosing several websites to show you that Ram knows there is a problem but hasn't issued a recall on the problem. One of these sites is a Ram forum that shows many people are dealing with this issue. https://www.ramforumz.com/threads/abs-hcu-replacement.276340/ https://www.dieseltruckresource.com/forums/3rd-generation-ram-non-drivetrain-all-years-101/abs-cab-hcu-replacement-218820/ Thank you for your time! Scott McKenzie, Arkansas
Additional Notes:
The Hydraulic Control Unit and the Anti-lock brake module on my 2017 Ram 2500 Diesel truck is going out. It has 84,000 miles on this truck. This is very costly to repair and Ram knows it is a problem! It is also very dangerous for the brakes to be an issue on any vehicle, but especially on one that has a heavy front end as diesel trucks do. The braking system must be reliable to stop the truck itself. This truck was built and designed to pull trailers and as a work truck. It is very dangerous to consider that these 2 components are not working when pulling a loaded trailer which depends on the braking system as well to stop the vehicle. I am also enclosing several websites to show you that Ram knows there is a problem but hasn't issued a recall on the problem. One of these sites is a Ram forum that shows many people are dealing with this issue. https://www.ramforumz.com/threads/abs-hcu-replacement.276340/ https://www.dieseltruckresource.com/forums/3rd-generation-ram-non-drivetrain-all-years-101/abs-cab-hcu-replacement-218820/ Thank you for your time! Scott McKenzie, Arkansas
Mfg Campaign: 11432564
Recall Date: Sep 11, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact's son owns a 2017 Ram 2500. The contact stated that while her son was driving at an undisclosed speed, the vehicle loss motive power without warning. The vehicle was taken to the dealer, but the dealer could not replicate the failure after test driving the vehicle for 75 miles. The failure recurred after the contact's son received the vehicle back from the dealer. The vehicle was not repaired and was waiting for an unknown part to arrive in December for the dealer to replace. The manufacturer was made aware of the failure and a case was opened and the manufacturer provided a rental vehicle for the contact's son. The failure mileage was approximately 35,000.
Corrective Action:
The contact's son owns a 2017 Ram 2500. The contact stated that while her son was driving at an undisclosed speed, the vehicle loss motive power without warning. The vehicle was taken to the dealer, but the dealer could not replicate the failure after test driving the vehicle for 75 miles. The failure recurred after the contact's son received the vehicle back from the dealer. The vehicle was not repaired and was waiting for an unknown part to arrive in December for the dealer to replace. The manufacturer was made aware of the failure and a case was opened and the manufacturer provided a rental vehicle for the contact's son. The failure mileage was approximately 35,000.
Additional Notes:
The contact's son owns a 2017 Ram 2500. The contact stated that while her son was driving at an undisclosed speed, the vehicle loss motive power without warning. The vehicle was taken to the dealer, but the dealer could not replicate the failure after test driving the vehicle for 75 miles. The failure recurred after the contact's son received the vehicle back from the dealer. The vehicle was not repaired and was waiting for an unknown part to arrive in December for the dealer to replace. The manufacturer was made aware of the failure and a case was opened and the manufacturer provided a rental vehicle for the contact's son. The failure mileage was approximately 35,000.
Mfg Campaign: 11432120
Recall Date: Sep 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Had certified preowned truck aligned after purchase and shop could not adjust front end to stop pull to the right. Took it back to the dealer and they replaced a drag link (but tech said it had nothing to do with the pull) and the second time they rotated front tires left to right. Still pulls to right. Googled problem and I find that it is a common problem with Ram trucks but requires an after market install of ball joints to be able to adjust for the pull. Overheard a service writer who stated “ you can’t align a Ram”.
Corrective Action:
Had certified preowned truck aligned after purchase and shop could not adjust front end to stop pull to the right. Took it back to the dealer and they replaced a drag link (but tech said it had nothing to do with the pull) and the second time they rotated front tires left to right. Still pulls to right. Googled problem and I find that it is a common problem with Ram trucks but requires an after market install of ball joints to be able to adjust for the pull. Overheard a service writer who stated “ you can’t align a Ram”.
Additional Notes:
Had certified preowned truck aligned after purchase and shop could not adjust front end to stop pull to the right. Took it back to the dealer and they replaced a drag link (but tech said it had nothing to do with the pull) and the second time they rotated front tires left to right. Still pulls to right. Googled problem and I find that it is a common problem with Ram trucks but requires an after market install of ball joints to be able to adjust for the pull. Overheard a service writer who stated “ you can’t align a Ram”.
Mfg Campaign: 11432147
Recall Date: Sep 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Had certified preowned truck aligned after purchase and shop could not adjust front end to stop pull to the right. Took it back to the dealer and they replaced a drag link (but tech said it had nothing to do with the pull) and the second time they rotated front tires left to right. Still pulls to right. Googled problem and I find that it is a common problem with Ram trucks but requires an after market install of ball joints to be able to adjust for the pull. Overheard a service writer who stated “ you can’t align a Ram”.
Corrective Action:
Had certified preowned truck aligned after purchase and shop could not adjust front end to stop pull to the right. Took it back to the dealer and they replaced a drag link (but tech said it had nothing to do with the pull) and the second time they rotated front tires left to right. Still pulls to right. Googled problem and I find that it is a common problem with Ram trucks but requires an after market install of ball joints to be able to adjust for the pull. Overheard a service writer who stated “ you can’t align a Ram”.
Additional Notes:
Had certified preowned truck aligned after purchase and shop could not adjust front end to stop pull to the right. Took it back to the dealer and they replaced a drag link (but tech said it had nothing to do with the pull) and the second time they rotated front tires left to right. Still pulls to right. Googled problem and I find that it is a common problem with Ram trucks but requires an after market install of ball joints to be able to adjust for the pull. Overheard a service writer who stated “ you can’t align a Ram”.
Mfg Campaign: 11432147
Recall Date: Sep 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
Had certified preowned truck aligned after purchase and shop could not adjust front end to stop pull to the right. Took it back to the dealer and they replaced a drag link (but tech said it had nothing to do with the pull) and the second time they rotated front tires left to right. Still pulls to right. Googled problem and I find that it is a common problem with Ram trucks but requires an after market install of ball joints to be able to adjust for the pull. Overheard a service writer who stated “ you can’t align a Ram”.
Corrective Action:
Had certified preowned truck aligned after purchase and shop could not adjust front end to stop pull to the right. Took it back to the dealer and they replaced a drag link (but tech said it had nothing to do with the pull) and the second time they rotated front tires left to right. Still pulls to right. Googled problem and I find that it is a common problem with Ram trucks but requires an after market install of ball joints to be able to adjust for the pull. Overheard a service writer who stated “ you can’t align a Ram”.
Additional Notes:
Had certified preowned truck aligned after purchase and shop could not adjust front end to stop pull to the right. Took it back to the dealer and they replaced a drag link (but tech said it had nothing to do with the pull) and the second time they rotated front tires left to right. Still pulls to right. Googled problem and I find that it is a common problem with Ram trucks but requires an after market install of ball joints to be able to adjust for the pull. Overheard a service writer who stated “ you can’t align a Ram”.
Mfg Campaign: 11432147
Recall Date: Sep 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ram 2500. The contact stated while driving at an undisclosed speed, the contact had reached a stop sign and when depressing on the accelerator pedal to accelerate when the vehicle loss motive power and stalled. The contact had to restart the vehicle for the vehicle continue to drive, however the failure persist several times intermittently. No warning lights illuminated on the vehicle. The contact took the vehicle to a local dealer to have inspected the vehicle but could not duplicate the failure on the vehicle and could not diagnosed the failure on the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximate 15,000.
Corrective Action:
The contact owns a 2017 Ram 2500. The contact stated while driving at an undisclosed speed, the contact had reached a stop sign and when depressing on the accelerator pedal to accelerate when the vehicle loss motive power and stalled. The contact had to restart the vehicle for the vehicle continue to drive, however the failure persist several times intermittently. No warning lights illuminated on the vehicle. The contact took the vehicle to a local dealer to have inspected the vehicle but could not duplicate the failure on the vehicle and could not diagnosed the failure on the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximate 15,000.
Additional Notes:
The contact owns a 2017 Ram 2500. The contact stated while driving at an undisclosed speed, the contact had reached a stop sign and when depressing on the accelerator pedal to accelerate when the vehicle loss motive power and stalled. The contact had to restart the vehicle for the vehicle continue to drive, however the failure persist several times intermittently. No warning lights illuminated on the vehicle. The contact took the vehicle to a local dealer to have inspected the vehicle but could not duplicate the failure on the vehicle and could not diagnosed the failure on the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximate 15,000.
Mfg Campaign: 11430346
Recall Date: Aug 24, 2021
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The warning light on dash says check airbag system and the red warning light goes on
Corrective Action:
The warning light on dash says check airbag system and the red warning light goes on
Additional Notes:
The warning light on dash says check airbag system and the red warning light goes on
Mfg Campaign: 11422603
Recall Date: Jun 28, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Reference recall 19V-021. Due to fixing the problem the steering linkage was welded, because it is welded I am unable to get a front end alignment done. So my truck now pulls to the right and there is no way to fix it.
Corrective Action:
Reference recall 19V-021. Due to fixing the problem the steering linkage was welded, because it is welded I am unable to get a front end alignment done. So my truck now pulls to the right and there is no way to fix it.
Additional Notes:
Reference recall 19V-021. Due to fixing the problem the steering linkage was welded, because it is welded I am unable to get a front end alignment done. So my truck now pulls to the right and there is no way to fix it.
Mfg Campaign: 11420960
Recall Date: Jun 15, 2021
Chrysler (fca Us, Llc)
Defect Description:
TIRES
Potential Consequences:
CRACKING IN SIDEWALL OF 2 TIRES. ONE WAS NOTICED WITH 12000 MILES, CONTACTED MANUFACTURER AND WAS PRORATED TO 50% AND REPLACED. NOW TIRE NUMBER 2 HAS A CRACK WITH 16400 MILES
Corrective Action:
CRACKING IN SIDEWALL OF 2 TIRES. ONE WAS NOTICED WITH 12000 MILES, CONTACTED MANUFACTURER AND WAS PRORATED TO 50% AND REPLACED. NOW TIRE NUMBER 2 HAS A CRACK WITH 16400 MILES
Additional Notes:
CRACKING IN SIDEWALL OF 2 TIRES. ONE WAS NOTICED WITH 12000 MILES, CONTACTED MANUFACTURER AND WAS PRORATED TO 50% AND REPLACED. NOW TIRE NUMBER 2 HAS A CRACK WITH 16400 MILES
Mfg Campaign: 11416395
Recall Date: May 13, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS MODULE AND HYDRAULIC PUMP FAILED AFTER ONLY 35000 MILES
Corrective Action:
ABS MODULE AND HYDRAULIC PUMP FAILED AFTER ONLY 35000 MILES
Additional Notes:
ABS MODULE AND HYDRAULIC PUMP FAILED AFTER ONLY 35000 MILES
Mfg Campaign: 11415782
Recall Date: May 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
GENERAL ELECTRICAL FAILURE OF ABS AND CRUISE CONTROL AT 22, 275 MILES. HAD TO REPLACE BOTH THE HYDRAULIC CONTROL UNIT (PUMP) AND THE ELECTRONIC CONTROL UNIT. INTERMITTENT WARNING LIGHTS WHILE VEHICLE IN MOTION AND NO ABS OR CURISE CONTROL AVAILABLE.
Corrective Action:
GENERAL ELECTRICAL FAILURE OF ABS AND CRUISE CONTROL AT 22, 275 MILES. HAD TO REPLACE BOTH THE HYDRAULIC CONTROL UNIT (PUMP) AND THE ELECTRONIC CONTROL UNIT. INTERMITTENT WARNING LIGHTS WHILE VEHICLE IN MOTION AND NO ABS OR CURISE CONTROL AVAILABLE.
Additional Notes:
GENERAL ELECTRICAL FAILURE OF ABS AND CRUISE CONTROL AT 22, 275 MILES. HAD TO REPLACE BOTH THE HYDRAULIC CONTROL UNIT (PUMP) AND THE ELECTRONIC CONTROL UNIT. INTERMITTENT WARNING LIGHTS WHILE VEHICLE IN MOTION AND NO ABS OR CURISE CONTROL AVAILABLE.
Mfg Campaign: 11413739
Recall Date: Apr 25, 2021
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
GENERAL ELECTRICAL FAILURE OF ABS AND CRUISE CONTROL AT 22, 275 MILES. HAD TO REPLACE BOTH THE HYDRAULIC CONTROL UNIT (PUMP) AND THE ELECTRONIC CONTROL UNIT. INTERMITTENT WARNING LIGHTS WHILE VEHICLE IN MOTION AND NO ABS OR CURISE CONTROL AVAILABLE.
Corrective Action:
GENERAL ELECTRICAL FAILURE OF ABS AND CRUISE CONTROL AT 22, 275 MILES. HAD TO REPLACE BOTH THE HYDRAULIC CONTROL UNIT (PUMP) AND THE ELECTRONIC CONTROL UNIT. INTERMITTENT WARNING LIGHTS WHILE VEHICLE IN MOTION AND NO ABS OR CURISE CONTROL AVAILABLE.
Additional Notes:
GENERAL ELECTRICAL FAILURE OF ABS AND CRUISE CONTROL AT 22, 275 MILES. HAD TO REPLACE BOTH THE HYDRAULIC CONTROL UNIT (PUMP) AND THE ELECTRONIC CONTROL UNIT. INTERMITTENT WARNING LIGHTS WHILE VEHICLE IN MOTION AND NO ABS OR CURISE CONTROL AVAILABLE.
Mfg Campaign: 11413739
Recall Date: Apr 25, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE DEF PUMP GAUGE REGISTERED A ZERO (0). THE PUMP WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO REPLACED THE DEF PUMP HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE DEF PUMP GAUGE REGISTERED A ZERO (0). THE PUMP WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO REPLACED THE DEF PUMP HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE DEF PUMP GAUGE REGISTERED A ZERO (0). THE PUMP WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO REPLACED THE DEF PUMP HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Mfg Campaign: 11408365
Recall Date: Apr 16, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE DEF PUMP GAUGE REGISTERED A ZERO (0). THE PUMP WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO REPLACED THE DEF PUMP HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE DEF PUMP GAUGE REGISTERED A ZERO (0). THE PUMP WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO REPLACED THE DEF PUMP HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE DEF PUMP GAUGE REGISTERED A ZERO (0). THE PUMP WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO REPLACED THE DEF PUMP HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Mfg Campaign: 11408365
Recall Date: Apr 16, 2021
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
DRIVING DOWN HIGHWAY AND BOTH SIDE IMPACT AIRBAGS DEPLOYED FROM SEATS AND THE CEILING COVERING ALL SIDE WINDOWS FOR NO APPARENT REASON AT ALL.
Corrective Action:
DRIVING DOWN HIGHWAY AND BOTH SIDE IMPACT AIRBAGS DEPLOYED FROM SEATS AND THE CEILING COVERING ALL SIDE WINDOWS FOR NO APPARENT REASON AT ALL.
Additional Notes:
DRIVING DOWN HIGHWAY AND BOTH SIDE IMPACT AIRBAGS DEPLOYED FROM SEATS AND THE CEILING COVERING ALL SIDE WINDOWS FOR NO APPARENT REASON AT ALL.
Mfg Campaign: 11407815
Recall Date: Apr 12, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
SERVICE ELECTRONIC BRAKE SYSTEM AND ABS WARNINGS, BOTH VISIBLE AND AUDIBLE. DEALER REPLACED ABS MODULE UNDER WARRANTY FOR FIRST OCCURRENCE AT APPROX 23000 MILES. OCCURRED AGAIN AT APPROX 40000 MILES AND DIAGNOSED AS SAME ISSUE AGIN AT INDEPENDENT SHOP. THIS RESULTED IN A $900 REPLACEMENT OF THE SAME MODULE. THE EFFECT OF THE THE MODULE FAILURE ON BRAKES AND SAFETY IS UNKNOWN TO ME. THE WARNINGS CAN HAPPEN AT ANY TIME, WHEN STARTING VEHICLE, OR WHEN DRIVING. SOMETIMES THE WARNINGS SUBSIDE BUT SEEM TO BE TRIGGERED EASILY BY HITTING A SMALL BUMP ON THE ROAD WHILE MOVING.
Corrective Action:
SERVICE ELECTRONIC BRAKE SYSTEM AND ABS WARNINGS, BOTH VISIBLE AND AUDIBLE. DEALER REPLACED ABS MODULE UNDER WARRANTY FOR FIRST OCCURRENCE AT APPROX 23000 MILES. OCCURRED AGAIN AT APPROX 40000 MILES AND DIAGNOSED AS SAME ISSUE AGIN AT INDEPENDENT SHOP. THIS RESULTED IN A $900 REPLACEMENT OF THE SAME MODULE. THE EFFECT OF THE THE MODULE FAILURE ON BRAKES AND SAFETY IS UNKNOWN TO ME. THE WARNINGS CAN HAPPEN AT ANY TIME, WHEN STARTING VEHICLE, OR WHEN DRIVING. SOMETIMES THE WARNINGS SUBSIDE BUT SEEM TO BE TRIGGERED EASILY BY HITTING A SMALL BUMP ON THE ROAD WHILE MOVING.
Additional Notes:
SERVICE ELECTRONIC BRAKE SYSTEM AND ABS WARNINGS, BOTH VISIBLE AND AUDIBLE. DEALER REPLACED ABS MODULE UNDER WARRANTY FOR FIRST OCCURRENCE AT APPROX 23000 MILES. OCCURRED AGAIN AT APPROX 40000 MILES AND DIAGNOSED AS SAME ISSUE AGIN AT INDEPENDENT SHOP. THIS RESULTED IN A $900 REPLACEMENT OF THE SAME MODULE. THE EFFECT OF THE THE MODULE FAILURE ON BRAKES AND SAFETY IS UNKNOWN TO ME. THE WARNINGS CAN HAPPEN AT ANY TIME, WHEN STARTING VEHICLE, OR WHEN DRIVING. SOMETIMES THE WARNINGS SUBSIDE BUT SEEM TO BE TRIGGERED EASILY BY HITTING A SMALL BUMP ON THE ROAD WHILE MOVING.
Mfg Campaign: 11406173
Recall Date: Apr 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING:HEADLIGHTS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED THAT THE LOW-BEAM HEADLAMPS HAD BEEN REPLACED EVERY 3 MONTHS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FISHER CHEVROLET BUICK GMC (775 E 32ND ST, YUMA, AZ 85365, (928) 257-3580) WHERE IT WAS DIAGNOSED WITH NEEDING THE HEADLAMPS TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED THAT THE LOW-BEAM HEADLAMPS HAD BEEN REPLACED EVERY 3 MONTHS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FISHER CHEVROLET BUICK GMC (775 E 32ND ST, YUMA, AZ 85365, (928) 257-3580) WHERE IT WAS DIAGNOSED WITH NEEDING THE HEADLAMPS TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED THAT THE LOW-BEAM HEADLAMPS HAD BEEN REPLACED EVERY 3 MONTHS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FISHER CHEVROLET BUICK GMC (775 E 32ND ST, YUMA, AZ 85365, (928) 257-3580) WHERE IT WAS DIAGNOSED WITH NEEDING THE HEADLAMPS TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Mfg Campaign: 11400183
Recall Date: Mar 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHEN PULLING OUT ONTO A BUSY INTERSECTION YOU PUSH THE PEDAL DOWN AND THE VEHICLE STUMBLES OR COMPLETELY DOESN'T REACT. IT HAS CAUSED ME TO ALMOST BE INVOLVED IN A SIDE COLLISION BECAUSE I COULDN'T GET POWER TO CROSS A LANE OF TRAFFIC. I CALLED DEALER AND THEY SAY ITS A COMMON THING THAT HAPPENS AND THERE IS CURRENTLY NO FIX. THEY ARE CALLING IT ""DEAD PEDAL"" RAM HAS TO HAVE A FIX FOR THIS. AFTER RESEARCHING ONLINE I HAVE HEARD A EGR DELETE AND TUNE WILL FIX THE ISSUE. EGR DELETE IS ILLEGAL IN MY STATE AND I DO NOT WANT TO MODIFY MY VEHICLE FROM FACTORY SPECS. THIS IS A VERY UNSAFE CONDITION AND RAM NEEDS TO MAKE A FIX FOR THE ISSUE.
Corrective Action:
WHEN PULLING OUT ONTO A BUSY INTERSECTION YOU PUSH THE PEDAL DOWN AND THE VEHICLE STUMBLES OR COMPLETELY DOESN'T REACT. IT HAS CAUSED ME TO ALMOST BE INVOLVED IN A SIDE COLLISION BECAUSE I COULDN'T GET POWER TO CROSS A LANE OF TRAFFIC. I CALLED DEALER AND THEY SAY ITS A COMMON THING THAT HAPPENS AND THERE IS CURRENTLY NO FIX. THEY ARE CALLING IT ""DEAD PEDAL"" RAM HAS TO HAVE A FIX FOR THIS. AFTER RESEARCHING ONLINE I HAVE HEARD A EGR DELETE AND TUNE WILL FIX THE ISSUE. EGR DELETE IS ILLEGAL IN MY STATE AND I DO NOT WANT TO MODIFY MY VEHICLE FROM FACTORY SPECS. THIS IS A VERY UNSAFE CONDITION AND RAM NEEDS TO MAKE A FIX FOR THE ISSUE.
Additional Notes:
WHEN PULLING OUT ONTO A BUSY INTERSECTION YOU PUSH THE PEDAL DOWN AND THE VEHICLE STUMBLES OR COMPLETELY DOESN'T REACT. IT HAS CAUSED ME TO ALMOST BE INVOLVED IN A SIDE COLLISION BECAUSE I COULDN'T GET POWER TO CROSS A LANE OF TRAFFIC. I CALLED DEALER AND THEY SAY ITS A COMMON THING THAT HAPPENS AND THERE IS CURRENTLY NO FIX. THEY ARE CALLING IT ""DEAD PEDAL"" RAM HAS TO HAVE A FIX FOR THIS. AFTER RESEARCHING ONLINE I HAVE HEARD A EGR DELETE AND TUNE WILL FIX THE ISSUE. EGR DELETE IS ILLEGAL IN MY STATE AND I DO NOT WANT TO MODIFY MY VEHICLE FROM FACTORY SPECS. THIS IS A VERY UNSAFE CONDITION AND RAM NEEDS TO MAKE A FIX FOR THE ISSUE.
Mfg Campaign: 11397683
Recall Date: Feb 24, 2021
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