Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2025 Ram 1500 vehicles. A software error may cause an incorrect tire inflation pressure message to display on the instrument panel.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 30C
Recall Date: Apr 10, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2025 Ram 1500 pickup trucks. Incorrect headlight module software may cause the headlights to become inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: D4B
Recall Date: Dec 19, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2025 Ram 1500 vehicles. The front wheel hub encoder rings may be damaged, which can disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 97B
Recall Date: Oct 24, 2024
Consumer Complaints
170 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle is currently at the dealer along with all paperwork of service dates and repairs. My truck is a 2025 dodge ram 1500 4wd. Current mileage is 3,441. Dealer has been in possession of the vehicle since 02/19/25. This is the third time my vehicle has been to Bayshore dodge of Baytown TX. Issue with the vehicle is in the brake system. When you apply your foot to the brake pedal it makes a chirping noise. Dealer has replaced the brake booster assembly and has lubricated the brake pedal and the pads and noise is still present. I received a txt today from the service advisor and she stated there waiting on Chrysler dodge engineers to further them with instructions on what to do next. Also the loaner that was given to me with 400 miles on it same vehicle 2025 Ram 1500 has same issue with the same noise coming from the brakes. I did report this to the dealer.
Corrective Action:
Vehicle is currently at the dealer along with all paperwork of service dates and repairs. My truck is a 2025 dodge ram 1500 4wd. Current mileage is 3,441. Dealer has been in possession of the vehicle since 02/19/25. This is the third time my vehicle has been to Bayshore dodge of Baytown TX. Issue with the vehicle is in the brake system. When you apply your foot to the brake pedal it makes a chirping noise. Dealer has replaced the brake booster assembly and has lubricated the brake pedal and the pads and noise is still present. I received a txt today from the service advisor and she stated there waiting on Chrysler dodge engineers to further them with instructions on what to do next. Also the loaner that was given to me with 400 miles on it same vehicle 2025 Ram 1500 has same issue with the same noise coming from the brakes. I did report this to the dealer.
Additional Notes:
Vehicle is currently at the dealer along with all paperwork of service dates and repairs. My truck is a 2025 dodge ram 1500 4wd. Current mileage is 3,441. Dealer has been in possession of the vehicle since 02/19/25. This is the third time my vehicle has been to Bayshore dodge of Baytown TX. Issue with the vehicle is in the brake system. When you apply your foot to the brake pedal it makes a chirping noise. Dealer has replaced the brake booster assembly and has lubricated the brake pedal and the pads and noise is still present. I received a txt today from the service advisor and she stated there waiting on Chrysler dodge engineers to further them with instructions on what to do next. Also the loaner that was given to me with 400 miles on it same vehicle 2025 Ram 1500 has same issue with the same noise coming from the brakes. I did report this to the dealer.
Mfg Campaign: 11646607
Recall Date: Mar 5, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My rear park sense turned off, there are trailer light and blind spot warnings happening every few seconds. Just to clarify the truck is not hooked up to anything , also there is a bell ringing every few seconds.
Corrective Action:
My rear park sense turned off, there are trailer light and blind spot warnings happening every few seconds. Just to clarify the truck is not hooked up to anything , also there is a bell ringing every few seconds.
Additional Notes:
My rear park sense turned off, there are trailer light and blind spot warnings happening every few seconds. Just to clarify the truck is not hooked up to anything , also there is a bell ringing every few seconds.
Mfg Campaign: 11645442
Recall Date: Feb 27, 2025
Chrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
My rear park sense turned off, there are trailer light and blind spot warnings happening every few seconds. Just to clarify the truck is not hooked up to anything , also there is a bell ringing every few seconds.
Corrective Action:
My rear park sense turned off, there are trailer light and blind spot warnings happening every few seconds. Just to clarify the truck is not hooked up to anything , also there is a bell ringing every few seconds.
Additional Notes:
My rear park sense turned off, there are trailer light and blind spot warnings happening every few seconds. Just to clarify the truck is not hooked up to anything , also there is a bell ringing every few seconds.
Mfg Campaign: 11645442
Recall Date: Feb 27, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My rear park sense turned off, there are trailer light and blind spot warnings happening every few seconds. Just to clarify the truck is not hooked up to anything , also there is a bell ringing every few seconds.
Corrective Action:
My rear park sense turned off, there are trailer light and blind spot warnings happening every few seconds. Just to clarify the truck is not hooked up to anything , also there is a bell ringing every few seconds.
Additional Notes:
My rear park sense turned off, there are trailer light and blind spot warnings happening every few seconds. Just to clarify the truck is not hooked up to anything , also there is a bell ringing every few seconds.
Mfg Campaign: 11645442
Recall Date: Feb 27, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
At only 1600 miles on the odometer, I took the car in for oil service and ABS recall. Dealer inspected, said I was OK. They then Flashed the EBS module with new firmware. 4 day's later (less then 6 miles since dealer visit and arriving home after a brief 45mph, 6mile trip, the check engine light came on. As I was 2 blocks from my house, proceeded home. Engine was in limp mode. Suddenly the warning chime sounded, all warning lights came on. Stopped, tried to change gear selector to "R", car would not change gear. Could not select any gear, forward, reverse, neutral or park. Warning messages would not stop. Chime occurred about every 2 seconds, messages from "no forward breaking", No ABS, call dealer, no side blind spot, do not shift transmission. Car was on a hill, and would not go into park. Unsure about break's, so had to chalk wheels using rocks. Could not shutdown engine. Tried to press "stop" button many times, including holding the stop button in for 5 seconds then for 30 seconds. Engine still would not shut down. Finally after several minutes, and many presses, engine finally stopped. Car would not restart, and could not be moved out of the street. Finally a tow truck arrived and he pulled the emergency manual neutral strap, located by removing a panel by the left drivers side knee. Dealer has had the car for over a week, no loaner or rental car, and are very bad at keeping me up to date and returning phone calls. Last I heard was "waiting on approval and ordering parts". As I said, this is a brand new (2025) truck, with only 1600 miles on it.
Corrective Action:
At only 1600 miles on the odometer, I took the car in for oil service and ABS recall. Dealer inspected, said I was OK. They then Flashed the EBS module with new firmware. 4 day's later (less then 6 miles since dealer visit and arriving home after a brief 45mph, 6mile trip, the check engine light came on. As I was 2 blocks from my house, proceeded home. Engine was in limp mode. Suddenly the warning chime sounded, all warning lights came on. Stopped, tried to change gear selector to "R", car would not change gear. Could not select any gear, forward, reverse, neutral or park. Warning messages would not stop. Chime occurred about every 2 seconds, messages from "no forward breaking", No ABS, call dealer, no side blind spot, do not shift transmission. Car was on a hill, and would not go into park. Unsure about break's, so had to chalk wheels using rocks. Could not shutdown engine. Tried to press "stop" button many times, including holding the stop button in for 5 seconds then for 30 seconds. Engine still would not shut down. Finally after several minutes, and many presses, engine finally stopped. Car would not restart, and could not be moved out of the street. Finally a tow truck arrived and he pulled the emergency manual neutral strap, located by removing a panel by the left drivers side knee. Dealer has had the car for over a week, no loaner or rental car, and are very bad at keeping me up to date and returning phone calls. Last I heard was "waiting on approval and ordering parts". As I said, this is a brand new (2025) truck, with only 1600 miles on it.
Additional Notes:
At only 1600 miles on the odometer, I took the car in for oil service and ABS recall. Dealer inspected, said I was OK. They then Flashed the EBS module with new firmware. 4 day's later (less then 6 miles since dealer visit and arriving home after a brief 45mph, 6mile trip, the check engine light came on. As I was 2 blocks from my house, proceeded home. Engine was in limp mode. Suddenly the warning chime sounded, all warning lights came on. Stopped, tried to change gear selector to "R", car would not change gear. Could not select any gear, forward, reverse, neutral or park. Warning messages would not stop. Chime occurred about every 2 seconds, messages from "no forward breaking", No ABS, call dealer, no side blind spot, do not shift transmission. Car was on a hill, and would not go into park. Unsure about break's, so had to chalk wheels using rocks. Could not shutdown engine. Tried to press "stop" button many times, including holding the stop button in for 5 seconds then for 30 seconds. Engine still would not shut down. Finally after several minutes, and many presses, engine finally stopped. Car would not restart, and could not be moved out of the street. Finally a tow truck arrived and he pulled the emergency manual neutral strap, located by removing a panel by the left drivers side knee. Dealer has had the car for over a week, no loaner or rental car, and are very bad at keeping me up to date and returning phone calls. Last I heard was "waiting on approval and ordering parts". As I said, this is a brand new (2025) truck, with only 1600 miles on it.
Mfg Campaign: 11645123
Recall Date: Feb 26, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
At only 1600 miles on the odometer, I took the car in for oil service and ABS recall. Dealer inspected, said I was OK. They then Flashed the EBS module with new firmware. 4 day's later (less then 6 miles since dealer visit and arriving home after a brief 45mph, 6mile trip, the check engine light came on. As I was 2 blocks from my house, proceeded home. Engine was in limp mode. Suddenly the warning chime sounded, all warning lights came on. Stopped, tried to change gear selector to "R", car would not change gear. Could not select any gear, forward, reverse, neutral or park. Warning messages would not stop. Chime occurred about every 2 seconds, messages from "no forward breaking", No ABS, call dealer, no side blind spot, do not shift transmission. Car was on a hill, and would not go into park. Unsure about break's, so had to chalk wheels using rocks. Could not shutdown engine. Tried to press "stop" button many times, including holding the stop button in for 5 seconds then for 30 seconds. Engine still would not shut down. Finally after several minutes, and many presses, engine finally stopped. Car would not restart, and could not be moved out of the street. Finally a tow truck arrived and he pulled the emergency manual neutral strap, located by removing a panel by the left drivers side knee. Dealer has had the car for over a week, no loaner or rental car, and are very bad at keeping me up to date and returning phone calls. Last I heard was "waiting on approval and ordering parts". As I said, this is a brand new (2025) truck, with only 1600 miles on it.
Corrective Action:
At only 1600 miles on the odometer, I took the car in for oil service and ABS recall. Dealer inspected, said I was OK. They then Flashed the EBS module with new firmware. 4 day's later (less then 6 miles since dealer visit and arriving home after a brief 45mph, 6mile trip, the check engine light came on. As I was 2 blocks from my house, proceeded home. Engine was in limp mode. Suddenly the warning chime sounded, all warning lights came on. Stopped, tried to change gear selector to "R", car would not change gear. Could not select any gear, forward, reverse, neutral or park. Warning messages would not stop. Chime occurred about every 2 seconds, messages from "no forward breaking", No ABS, call dealer, no side blind spot, do not shift transmission. Car was on a hill, and would not go into park. Unsure about break's, so had to chalk wheels using rocks. Could not shutdown engine. Tried to press "stop" button many times, including holding the stop button in for 5 seconds then for 30 seconds. Engine still would not shut down. Finally after several minutes, and many presses, engine finally stopped. Car would not restart, and could not be moved out of the street. Finally a tow truck arrived and he pulled the emergency manual neutral strap, located by removing a panel by the left drivers side knee. Dealer has had the car for over a week, no loaner or rental car, and are very bad at keeping me up to date and returning phone calls. Last I heard was "waiting on approval and ordering parts". As I said, this is a brand new (2025) truck, with only 1600 miles on it.
Additional Notes:
At only 1600 miles on the odometer, I took the car in for oil service and ABS recall. Dealer inspected, said I was OK. They then Flashed the EBS module with new firmware. 4 day's later (less then 6 miles since dealer visit and arriving home after a brief 45mph, 6mile trip, the check engine light came on. As I was 2 blocks from my house, proceeded home. Engine was in limp mode. Suddenly the warning chime sounded, all warning lights came on. Stopped, tried to change gear selector to "R", car would not change gear. Could not select any gear, forward, reverse, neutral or park. Warning messages would not stop. Chime occurred about every 2 seconds, messages from "no forward breaking", No ABS, call dealer, no side blind spot, do not shift transmission. Car was on a hill, and would not go into park. Unsure about break's, so had to chalk wheels using rocks. Could not shutdown engine. Tried to press "stop" button many times, including holding the stop button in for 5 seconds then for 30 seconds. Engine still would not shut down. Finally after several minutes, and many presses, engine finally stopped. Car would not restart, and could not be moved out of the street. Finally a tow truck arrived and he pulled the emergency manual neutral strap, located by removing a panel by the left drivers side knee. Dealer has had the car for over a week, no loaner or rental car, and are very bad at keeping me up to date and returning phone calls. Last I heard was "waiting on approval and ordering parts". As I said, this is a brand new (2025) truck, with only 1600 miles on it.
Mfg Campaign: 11645123
Recall Date: Feb 26, 2025
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
At only 1600 miles on the odometer, I took the car in for oil service and ABS recall. Dealer inspected, said I was OK. They then Flashed the EBS module with new firmware. 4 day's later (less then 6 miles since dealer visit and arriving home after a brief 45mph, 6mile trip, the check engine light came on. As I was 2 blocks from my house, proceeded home. Engine was in limp mode. Suddenly the warning chime sounded, all warning lights came on. Stopped, tried to change gear selector to "R", car would not change gear. Could not select any gear, forward, reverse, neutral or park. Warning messages would not stop. Chime occurred about every 2 seconds, messages from "no forward breaking", No ABS, call dealer, no side blind spot, do not shift transmission. Car was on a hill, and would not go into park. Unsure about break's, so had to chalk wheels using rocks. Could not shutdown engine. Tried to press "stop" button many times, including holding the stop button in for 5 seconds then for 30 seconds. Engine still would not shut down. Finally after several minutes, and many presses, engine finally stopped. Car would not restart, and could not be moved out of the street. Finally a tow truck arrived and he pulled the emergency manual neutral strap, located by removing a panel by the left drivers side knee. Dealer has had the car for over a week, no loaner or rental car, and are very bad at keeping me up to date and returning phone calls. Last I heard was "waiting on approval and ordering parts". As I said, this is a brand new (2025) truck, with only 1600 miles on it.
Corrective Action:
At only 1600 miles on the odometer, I took the car in for oil service and ABS recall. Dealer inspected, said I was OK. They then Flashed the EBS module with new firmware. 4 day's later (less then 6 miles since dealer visit and arriving home after a brief 45mph, 6mile trip, the check engine light came on. As I was 2 blocks from my house, proceeded home. Engine was in limp mode. Suddenly the warning chime sounded, all warning lights came on. Stopped, tried to change gear selector to "R", car would not change gear. Could not select any gear, forward, reverse, neutral or park. Warning messages would not stop. Chime occurred about every 2 seconds, messages from "no forward breaking", No ABS, call dealer, no side blind spot, do not shift transmission. Car was on a hill, and would not go into park. Unsure about break's, so had to chalk wheels using rocks. Could not shutdown engine. Tried to press "stop" button many times, including holding the stop button in for 5 seconds then for 30 seconds. Engine still would not shut down. Finally after several minutes, and many presses, engine finally stopped. Car would not restart, and could not be moved out of the street. Finally a tow truck arrived and he pulled the emergency manual neutral strap, located by removing a panel by the left drivers side knee. Dealer has had the car for over a week, no loaner or rental car, and are very bad at keeping me up to date and returning phone calls. Last I heard was "waiting on approval and ordering parts". As I said, this is a brand new (2025) truck, with only 1600 miles on it.
Additional Notes:
At only 1600 miles on the odometer, I took the car in for oil service and ABS recall. Dealer inspected, said I was OK. They then Flashed the EBS module with new firmware. 4 day's later (less then 6 miles since dealer visit and arriving home after a brief 45mph, 6mile trip, the check engine light came on. As I was 2 blocks from my house, proceeded home. Engine was in limp mode. Suddenly the warning chime sounded, all warning lights came on. Stopped, tried to change gear selector to "R", car would not change gear. Could not select any gear, forward, reverse, neutral or park. Warning messages would not stop. Chime occurred about every 2 seconds, messages from "no forward breaking", No ABS, call dealer, no side blind spot, do not shift transmission. Car was on a hill, and would not go into park. Unsure about break's, so had to chalk wheels using rocks. Could not shutdown engine. Tried to press "stop" button many times, including holding the stop button in for 5 seconds then for 30 seconds. Engine still would not shut down. Finally after several minutes, and many presses, engine finally stopped. Car would not restart, and could not be moved out of the street. Finally a tow truck arrived and he pulled the emergency manual neutral strap, located by removing a panel by the left drivers side knee. Dealer has had the car for over a week, no loaner or rental car, and are very bad at keeping me up to date and returning phone calls. Last I heard was "waiting on approval and ordering parts". As I said, this is a brand new (2025) truck, with only 1600 miles on it.
Mfg Campaign: 11645123
Recall Date: Feb 26, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
When I first bought my truck, the engine had a surging problem at low idle when it was cold. Once it heated up, the problem went away, so I didn’t pay too much attention to it. Then at about 4,000 miles, my truck began running very erratically. Then soon after, my check engine light came on. I took it to a dealership for warranty repair. Their code scanner revealed several misfire codes along with other related codes. This issue seems to be very common for the 2025 RAM with the new twin turbo 6-cylinder engine as noted by many people in online vehicle groups for this truck that have same experience. RAM has acknowledged the issue but doesn’t have a fix in almost 6 months later. My truck has been in service at the dealership for over 40 days and I have made several calls to check the status. Each time they say they cannot resolve. They say they have been in contact with the manufacturers “tech line” and have followed all their recommendations, but nothing has worked and there are no other resolutions available. There is nothing they can do. Due to the misfire code and the check engine light is on, the truck cannot be used safely on the road due to erratic performance. Sometimes on the highway, maximum speed will drop to 40 mph. Misfire codes also present a problem with potential engine damage. Also, I am obviously worried about my state SAFETY inspection that is due in another 6 months that would certainly fail leaving me unable to legally operate the vehicle. Since this seems to be a mysterious issue that Stellantis/RAM is unable to understand, much less repair, I am worried about potential long-term issues with this truck. Stellantis will not publicly state how many occurrences there are for this situation, but if online groups are any indication, it is a large number.
Corrective Action:
When I first bought my truck, the engine had a surging problem at low idle when it was cold. Once it heated up, the problem went away, so I didn’t pay too much attention to it. Then at about 4,000 miles, my truck began running very erratically. Then soon after, my check engine light came on. I took it to a dealership for warranty repair. Their code scanner revealed several misfire codes along with other related codes. This issue seems to be very common for the 2025 RAM with the new twin turbo 6-cylinder engine as noted by many people in online vehicle groups for this truck that have same experience. RAM has acknowledged the issue but doesn’t have a fix in almost 6 months later. My truck has been in service at the dealership for over 40 days and I have made several calls to check the status. Each time they say they cannot resolve. They say they have been in contact with the manufacturers “tech line” and have followed all their recommendations, but nothing has worked and there are no other resolutions available. There is nothing they can do. Due to the misfire code and the check engine light is on, the truck cannot be used safely on the road due to erratic performance. Sometimes on the highway, maximum speed will drop to 40 mph. Misfire codes also present a problem with potential engine damage. Also, I am obviously worried about my state SAFETY inspection that is due in another 6 months that would certainly fail leaving me unable to legally operate the vehicle. Since this seems to be a mysterious issue that Stellantis/RAM is unable to understand, much less repair, I am worried about potential long-term issues with this truck. Stellantis will not publicly state how many occurrences there are for this situation, but if online groups are any indication, it is a large number.
Additional Notes:
When I first bought my truck, the engine had a surging problem at low idle when it was cold. Once it heated up, the problem went away, so I didn’t pay too much attention to it. Then at about 4,000 miles, my truck began running very erratically. Then soon after, my check engine light came on. I took it to a dealership for warranty repair. Their code scanner revealed several misfire codes along with other related codes. This issue seems to be very common for the 2025 RAM with the new twin turbo 6-cylinder engine as noted by many people in online vehicle groups for this truck that have same experience. RAM has acknowledged the issue but doesn’t have a fix in almost 6 months later. My truck has been in service at the dealership for over 40 days and I have made several calls to check the status. Each time they say they cannot resolve. They say they have been in contact with the manufacturers “tech line” and have followed all their recommendations, but nothing has worked and there are no other resolutions available. There is nothing they can do. Due to the misfire code and the check engine light is on, the truck cannot be used safely on the road due to erratic performance. Sometimes on the highway, maximum speed will drop to 40 mph. Misfire codes also present a problem with potential engine damage. Also, I am obviously worried about my state SAFETY inspection that is due in another 6 months that would certainly fail leaving me unable to legally operate the vehicle. Since this seems to be a mysterious issue that Stellantis/RAM is unable to understand, much less repair, I am worried about potential long-term issues with this truck. Stellantis will not publicly state how many occurrences there are for this situation, but if online groups are any indication, it is a large number.
Mfg Campaign: 11644435
Recall Date: Feb 23, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When I first bought my truck, the engine had a surging problem at low idle when it was cold. Once it heated up, the problem went away, so I didn’t pay too much attention to it. Then at about 4,000 miles, my truck began running very erratically. Then soon after, my check engine light came on. I took it to a dealership for warranty repair. Their code scanner revealed several misfire codes along with other related codes. This issue seems to be very common for the 2025 RAM with the new twin turbo 6-cylinder engine as noted by many people in online vehicle groups for this truck that have same experience. RAM has acknowledged the issue but doesn’t have a fix in almost 6 months later. My truck has been in service at the dealership for over 40 days and I have made several calls to check the status. Each time they say they cannot resolve. They say they have been in contact with the manufacturers “tech line” and have followed all their recommendations, but nothing has worked and there are no other resolutions available. There is nothing they can do. Due to the misfire code and the check engine light is on, the truck cannot be used safely on the road due to erratic performance. Sometimes on the highway, maximum speed will drop to 40 mph. Misfire codes also present a problem with potential engine damage. Also, I am obviously worried about my state SAFETY inspection that is due in another 6 months that would certainly fail leaving me unable to legally operate the vehicle. Since this seems to be a mysterious issue that Stellantis/RAM is unable to understand, much less repair, I am worried about potential long-term issues with this truck. Stellantis will not publicly state how many occurrences there are for this situation, but if online groups are any indication, it is a large number.
Corrective Action:
When I first bought my truck, the engine had a surging problem at low idle when it was cold. Once it heated up, the problem went away, so I didn’t pay too much attention to it. Then at about 4,000 miles, my truck began running very erratically. Then soon after, my check engine light came on. I took it to a dealership for warranty repair. Their code scanner revealed several misfire codes along with other related codes. This issue seems to be very common for the 2025 RAM with the new twin turbo 6-cylinder engine as noted by many people in online vehicle groups for this truck that have same experience. RAM has acknowledged the issue but doesn’t have a fix in almost 6 months later. My truck has been in service at the dealership for over 40 days and I have made several calls to check the status. Each time they say they cannot resolve. They say they have been in contact with the manufacturers “tech line” and have followed all their recommendations, but nothing has worked and there are no other resolutions available. There is nothing they can do. Due to the misfire code and the check engine light is on, the truck cannot be used safely on the road due to erratic performance. Sometimes on the highway, maximum speed will drop to 40 mph. Misfire codes also present a problem with potential engine damage. Also, I am obviously worried about my state SAFETY inspection that is due in another 6 months that would certainly fail leaving me unable to legally operate the vehicle. Since this seems to be a mysterious issue that Stellantis/RAM is unable to understand, much less repair, I am worried about potential long-term issues with this truck. Stellantis will not publicly state how many occurrences there are for this situation, but if online groups are any indication, it is a large number.
Additional Notes:
When I first bought my truck, the engine had a surging problem at low idle when it was cold. Once it heated up, the problem went away, so I didn’t pay too much attention to it. Then at about 4,000 miles, my truck began running very erratically. Then soon after, my check engine light came on. I took it to a dealership for warranty repair. Their code scanner revealed several misfire codes along with other related codes. This issue seems to be very common for the 2025 RAM with the new twin turbo 6-cylinder engine as noted by many people in online vehicle groups for this truck that have same experience. RAM has acknowledged the issue but doesn’t have a fix in almost 6 months later. My truck has been in service at the dealership for over 40 days and I have made several calls to check the status. Each time they say they cannot resolve. They say they have been in contact with the manufacturers “tech line” and have followed all their recommendations, but nothing has worked and there are no other resolutions available. There is nothing they can do. Due to the misfire code and the check engine light is on, the truck cannot be used safely on the road due to erratic performance. Sometimes on the highway, maximum speed will drop to 40 mph. Misfire codes also present a problem with potential engine damage. Also, I am obviously worried about my state SAFETY inspection that is due in another 6 months that would certainly fail leaving me unable to legally operate the vehicle. Since this seems to be a mysterious issue that Stellantis/RAM is unable to understand, much less repair, I am worried about potential long-term issues with this truck. Stellantis will not publicly state how many occurrences there are for this situation, but if online groups are any indication, it is a large number.
Mfg Campaign: 11644435
Recall Date: Feb 23, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Engine auto stop/start (ESS) fails to start causing unsafe conditions. Restarting procedure sometimes requires multiple attempts to get the vehicle moving again in traffic.
Corrective Action:
Engine auto stop/start (ESS) fails to start causing unsafe conditions. Restarting procedure sometimes requires multiple attempts to get the vehicle moving again in traffic.
Additional Notes:
Engine auto stop/start (ESS) fails to start causing unsafe conditions. Restarting procedure sometimes requires multiple attempts to get the vehicle moving again in traffic.
Mfg Campaign: 11644244
Recall Date: Feb 22, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The engine light goes on and off every other week. I've had the truck in multiple times and I've been told a number of reasons why it's happening, but it's not fixed. Now I am not receiving any paperwork for supposed services done I was told the paperwork will be mailed to me. I'm uncertain if Duluth Dodge is unable or unwilling to solve the problem. At this point, I'm getting lip service, and not getting the issue fixed. I have been in at least 6 times with my new 2025 Dodge Ram.
Corrective Action:
The engine light goes on and off every other week. I've had the truck in multiple times and I've been told a number of reasons why it's happening, but it's not fixed. Now I am not receiving any paperwork for supposed services done I was told the paperwork will be mailed to me. I'm uncertain if Duluth Dodge is unable or unwilling to solve the problem. At this point, I'm getting lip service, and not getting the issue fixed. I have been in at least 6 times with my new 2025 Dodge Ram.
Additional Notes:
The engine light goes on and off every other week. I've had the truck in multiple times and I've been told a number of reasons why it's happening, but it's not fixed. Now I am not receiving any paperwork for supposed services done I was told the paperwork will be mailed to me. I'm uncertain if Duluth Dodge is unable or unwilling to solve the problem. At this point, I'm getting lip service, and not getting the issue fixed. I have been in at least 6 times with my new 2025 Dodge Ram.
Mfg Campaign: 11643168
Recall Date: Feb 17, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The engine light goes on and off every other week. I've had the truck in multiple times and I've been told a number of reasons why it's happening, but it's not fixed. Now I am not receiving any paperwork for supposed services done I was told the paperwork will be mailed to me. I'm uncertain if Duluth Dodge is unable or unwilling to solve the problem. At this point, I'm getting lip service, and not getting the issue fixed. I have been in at least 6 times with my new 2025 Dodge Ram.
Corrective Action:
The engine light goes on and off every other week. I've had the truck in multiple times and I've been told a number of reasons why it's happening, but it's not fixed. Now I am not receiving any paperwork for supposed services done I was told the paperwork will be mailed to me. I'm uncertain if Duluth Dodge is unable or unwilling to solve the problem. At this point, I'm getting lip service, and not getting the issue fixed. I have been in at least 6 times with my new 2025 Dodge Ram.
Additional Notes:
The engine light goes on and off every other week. I've had the truck in multiple times and I've been told a number of reasons why it's happening, but it's not fixed. Now I am not receiving any paperwork for supposed services done I was told the paperwork will be mailed to me. I'm uncertain if Duluth Dodge is unable or unwilling to solve the problem. At this point, I'm getting lip service, and not getting the issue fixed. I have been in at least 6 times with my new 2025 Dodge Ram.
Mfg Campaign: 11643168
Recall Date: Feb 17, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The engine light goes on and off every other week. I've had the truck in multiple times and I've been told a number of reasons why it's happening, but it's not fixed. Now I am not receiving any paperwork for supposed services done I was told the paperwork will be mailed to me. I'm uncertain if Duluth Dodge is unable or unwilling to solve the problem. At this point, I'm getting lip service, and not getting the issue fixed. I have been in at least 6 times with my new 2025 Dodge Ram.
Corrective Action:
The engine light goes on and off every other week. I've had the truck in multiple times and I've been told a number of reasons why it's happening, but it's not fixed. Now I am not receiving any paperwork for supposed services done I was told the paperwork will be mailed to me. I'm uncertain if Duluth Dodge is unable or unwilling to solve the problem. At this point, I'm getting lip service, and not getting the issue fixed. I have been in at least 6 times with my new 2025 Dodge Ram.
Additional Notes:
The engine light goes on and off every other week. I've had the truck in multiple times and I've been told a number of reasons why it's happening, but it's not fixed. Now I am not receiving any paperwork for supposed services done I was told the paperwork will be mailed to me. I'm uncertain if Duluth Dodge is unable or unwilling to solve the problem. At this point, I'm getting lip service, and not getting the issue fixed. I have been in at least 6 times with my new 2025 Dodge Ram.
Mfg Campaign: 11643168
Recall Date: Feb 17, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Purchased this Ram new on [XXX] On the drive home the BRAKE light came on. I just figured it was some new tech that I needed to read up on to understand why this light came on. I made it home and when I went out for a drive with my family it was off. I drove the vehicle on a short trip then home. The following day the light came on and while at a stop light the pedal pushed to the floor. I shut off the truck restarted it and the pedal restored and worked. This happened again the following day and I called the dealer I purchased it from and did not receive a call back. I scheduled and appointment for 2/5/2025 with a Ram dealer closer to my house. They kept the vehicle overnight and next day said the brake fluid was off and I should be all good. I drove off the lot for approx. 5 miles and the brakes failed again. I returned the truck to the dealer on [XXX] closer to home and have not had it returned back to me. A week and still no confirmation on a definite diagnosis. I have requested to have the truck exchanged and have not heard back from Stellantis case manager. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Purchased this Ram new on [XXX] On the drive home the BRAKE light came on. I just figured it was some new tech that I needed to read up on to understand why this light came on. I made it home and when I went out for a drive with my family it was off. I drove the vehicle on a short trip then home. The following day the light came on and while at a stop light the pedal pushed to the floor. I shut off the truck restarted it and the pedal restored and worked. This happened again the following day and I called the dealer I purchased it from and did not receive a call back. I scheduled and appointment for 2/5/2025 with a Ram dealer closer to my house. They kept the vehicle overnight and next day said the brake fluid was off and I should be all good. I drove off the lot for approx. 5 miles and the brakes failed again. I returned the truck to the dealer on [XXX] closer to home and have not had it returned back to me. A week and still no confirmation on a definite diagnosis. I have requested to have the truck exchanged and have not heard back from Stellantis case manager. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Purchased this Ram new on [XXX] On the drive home the BRAKE light came on. I just figured it was some new tech that I needed to read up on to understand why this light came on. I made it home and when I went out for a drive with my family it was off. I drove the vehicle on a short trip then home. The following day the light came on and while at a stop light the pedal pushed to the floor. I shut off the truck restarted it and the pedal restored and worked. This happened again the following day and I called the dealer I purchased it from and did not receive a call back. I scheduled and appointment for 2/5/2025 with a Ram dealer closer to my house. They kept the vehicle overnight and next day said the brake fluid was off and I should be all good. I drove off the lot for approx. 5 miles and the brakes failed again. I returned the truck to the dealer on [XXX] closer to home and have not had it returned back to me. A week and still no confirmation on a definite diagnosis. I have requested to have the truck exchanged and have not heard back from Stellantis case manager. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11642510
Recall Date: Feb 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2025 Ram 1500. The contact stated while driving 55 MPH, there was an abnormal sound coming from the engine compartment. The contact became aware that the RPM had exceeded 5,000 RPM, and the contact pulled over to the shoulder of the roadway and turned the vehicle off. The contact stated that after restarting the vehicle, the vehicle returned to normal functionality. The drowsiness alert warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 1,000.
Corrective Action:
The contact owns a 2025 Ram 1500. The contact stated while driving 55 MPH, there was an abnormal sound coming from the engine compartment. The contact became aware that the RPM had exceeded 5,000 RPM, and the contact pulled over to the shoulder of the roadway and turned the vehicle off. The contact stated that after restarting the vehicle, the vehicle returned to normal functionality. The drowsiness alert warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 1,000.
Additional Notes:
The contact owns a 2025 Ram 1500. The contact stated while driving 55 MPH, there was an abnormal sound coming from the engine compartment. The contact became aware that the RPM had exceeded 5,000 RPM, and the contact pulled over to the shoulder of the roadway and turned the vehicle off. The contact stated that after restarting the vehicle, the vehicle returned to normal functionality. The drowsiness alert warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 1,000.
Mfg Campaign: 11642540
Recall Date: Feb 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Brand new 2025 ram 1500 is out of alignment at 800 miles. It pulls to the right. On highway, it almost turns itself to the other lane. Major disaster maker.
Corrective Action:
Brand new 2025 ram 1500 is out of alignment at 800 miles. It pulls to the right. On highway, it almost turns itself to the other lane. Major disaster maker.
Additional Notes:
Brand new 2025 ram 1500 is out of alignment at 800 miles. It pulls to the right. On highway, it almost turns itself to the other lane. Major disaster maker.
Mfg Campaign: 11641291
Recall Date: Feb 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Brand new 2025 ram 1500 is out of alignment at 800 miles. It pulls to the right. On highway, it almost turns itself to the other lane. Major disaster maker.
Corrective Action:
Brand new 2025 ram 1500 is out of alignment at 800 miles. It pulls to the right. On highway, it almost turns itself to the other lane. Major disaster maker.
Additional Notes:
Brand new 2025 ram 1500 is out of alignment at 800 miles. It pulls to the right. On highway, it almost turns itself to the other lane. Major disaster maker.
Mfg Campaign: 11641291
Recall Date: Feb 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The truck brake pedal got hard and went all the way to the bottom. Dash lighted up like a Christmas tree. Luckily I was entering a parking lot so I was going slow and was able to park the truck. Truck only has 453 miles and is only 2 weeks since purchase. If there's a recall for this issue I believe it wasn't taken care of before selling it to me.
Corrective Action:
The truck brake pedal got hard and went all the way to the bottom. Dash lighted up like a Christmas tree. Luckily I was entering a parking lot so I was going slow and was able to park the truck. Truck only has 453 miles and is only 2 weeks since purchase. If there's a recall for this issue I believe it wasn't taken care of before selling it to me.
Additional Notes:
The truck brake pedal got hard and went all the way to the bottom. Dash lighted up like a Christmas tree. Luckily I was entering a parking lot so I was going slow and was able to park the truck. Truck only has 453 miles and is only 2 weeks since purchase. If there's a recall for this issue I believe it wasn't taken care of before selling it to me.
Mfg Campaign: 11640540
Recall Date: Feb 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The truck brake pedal got hard and went all the way to the bottom. Dash lighted up like a Christmas tree. Luckily I was entering a parking lot so I was going slow and was able to park the truck. Truck only has 453 miles and is only 2 weeks since purchase. If there's a recall for this issue I believe it wasn't taken care of before selling it to me.
Corrective Action:
The truck brake pedal got hard and went all the way to the bottom. Dash lighted up like a Christmas tree. Luckily I was entering a parking lot so I was going slow and was able to park the truck. Truck only has 453 miles and is only 2 weeks since purchase. If there's a recall for this issue I believe it wasn't taken care of before selling it to me.
Additional Notes:
The truck brake pedal got hard and went all the way to the bottom. Dash lighted up like a Christmas tree. Luckily I was entering a parking lot so I was going slow and was able to park the truck. Truck only has 453 miles and is only 2 weeks since purchase. If there's a recall for this issue I believe it wasn't taken care of before selling it to me.
Mfg Campaign: 11640540
Recall Date: Feb 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
The truck brake pedal got hard and went all the way to the bottom. Dash lighted up like a Christmas tree. Luckily I was entering a parking lot so I was going slow and was able to park the truck. Truck only has 453 miles and is only 2 weeks since purchase. If there's a recall for this issue I believe it wasn't taken care of before selling it to me.
Corrective Action:
The truck brake pedal got hard and went all the way to the bottom. Dash lighted up like a Christmas tree. Luckily I was entering a parking lot so I was going slow and was able to park the truck. Truck only has 453 miles and is only 2 weeks since purchase. If there's a recall for this issue I believe it wasn't taken care of before selling it to me.
Additional Notes:
The truck brake pedal got hard and went all the way to the bottom. Dash lighted up like a Christmas tree. Luckily I was entering a parking lot so I was going slow and was able to park the truck. Truck only has 453 miles and is only 2 weeks since purchase. If there's a recall for this issue I believe it wasn't taken care of before selling it to me.
Mfg Campaign: 11640540
Recall Date: Feb 4, 2025
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Valencia, CA • 36 yrs
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