Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2025 Ram 1500 vehicles. A software error may cause an incorrect tire inflation pressure message to display on the instrument panel.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 30C
Recall Date: Apr 10, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2025 Ram 1500 pickup trucks. Incorrect headlight module software may cause the headlights to become inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: D4B
Recall Date: Dec 19, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2025 Ram 1500 vehicles. The front wheel hub encoder rings may be damaged, which can disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 97B
Recall Date: Oct 24, 2024
Consumer Complaints
170 ComplaintsChrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On Thursday [XXX] I was driving my new 1500 Big horn ram truck. I only had it for 6 days at that point. I started noticing a noise coming from inside the dashboard and the check engine light came on. I kept driving as usual because i figured the light would go off. All of a sudden a big metal ring the size of my palm fell on my shoe and all the warning lights came on the dash ( the brake failure light, adaptive cruise control unavailable light, parking sensor failure light, check engine light, traction control malfunction light, brake system light, abs failure light). When i tried to brake, the brakes went all the way down and felt very spongy. I had to pump the brakes just so it would stop. So I pulled over into a parking spot turned off the truck and started it back up. The truck started up, but all the lights were still on. I tried to shift into drive but it wouldn't go in gear. I think is because the brake weren't going far enough to push whatever sensor allows the shifter to shift. I tried pumping the brakes and shifting and it worked. So i drove the truck home very carefully and parked it in my driveway. The next morning I called my sales man and left him a msg. He called me later that evening and asked me to bring it in on Monday morning. I did not use the truck during the weekend because it felt very unsafe to drive. On Monday morning i drove it to the dealership and left it there. They did give me a loaner vehicle. 2 days later I got a call from Dave the service manager and he let me know that the ring that fell on my foot holds a brake pedal in place and that they were going to replace the entire brake pedal assembly, the abs module, the brake booster and some ecm (i didn't understand which one). This truck has been unusable now for 7 days and I've only owned it for 13 days. It's been in the shop for 5 days now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On Thursday [XXX] I was driving my new 1500 Big horn ram truck. I only had it for 6 days at that point. I started noticing a noise coming from inside the dashboard and the check engine light came on. I kept driving as usual because i figured the light would go off. All of a sudden a big metal ring the size of my palm fell on my shoe and all the warning lights came on the dash ( the brake failure light, adaptive cruise control unavailable light, parking sensor failure light, check engine light, traction control malfunction light, brake system light, abs failure light). When i tried to brake, the brakes went all the way down and felt very spongy. I had to pump the brakes just so it would stop. So I pulled over into a parking spot turned off the truck and started it back up. The truck started up, but all the lights were still on. I tried to shift into drive but it wouldn't go in gear. I think is because the brake weren't going far enough to push whatever sensor allows the shifter to shift. I tried pumping the brakes and shifting and it worked. So i drove the truck home very carefully and parked it in my driveway. The next morning I called my sales man and left him a msg. He called me later that evening and asked me to bring it in on Monday morning. I did not use the truck during the weekend because it felt very unsafe to drive. On Monday morning i drove it to the dealership and left it there. They did give me a loaner vehicle. 2 days later I got a call from Dave the service manager and he let me know that the ring that fell on my foot holds a brake pedal in place and that they were going to replace the entire brake pedal assembly, the abs module, the brake booster and some ecm (i didn't understand which one). This truck has been unusable now for 7 days and I've only owned it for 13 days. It's been in the shop for 5 days now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On Thursday [XXX] I was driving my new 1500 Big horn ram truck. I only had it for 6 days at that point. I started noticing a noise coming from inside the dashboard and the check engine light came on. I kept driving as usual because i figured the light would go off. All of a sudden a big metal ring the size of my palm fell on my shoe and all the warning lights came on the dash ( the brake failure light, adaptive cruise control unavailable light, parking sensor failure light, check engine light, traction control malfunction light, brake system light, abs failure light). When i tried to brake, the brakes went all the way down and felt very spongy. I had to pump the brakes just so it would stop. So I pulled over into a parking spot turned off the truck and started it back up. The truck started up, but all the lights were still on. I tried to shift into drive but it wouldn't go in gear. I think is because the brake weren't going far enough to push whatever sensor allows the shifter to shift. I tried pumping the brakes and shifting and it worked. So i drove the truck home very carefully and parked it in my driveway. The next morning I called my sales man and left him a msg. He called me later that evening and asked me to bring it in on Monday morning. I did not use the truck during the weekend because it felt very unsafe to drive. On Monday morning i drove it to the dealership and left it there. They did give me a loaner vehicle. 2 days later I got a call from Dave the service manager and he let me know that the ring that fell on my foot holds a brake pedal in place and that they were going to replace the entire brake pedal assembly, the abs module, the brake booster and some ecm (i didn't understand which one). This truck has been unusable now for 7 days and I've only owned it for 13 days. It's been in the shop for 5 days now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11635328
Recall Date: Jan 10, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving on a clear road my Automatic Emergency Braking System applied my brakes and attempted to stop my vehicle. The brakes released and allowed me to continue. The road surface was clear. There were no other vehicle in sight in front of me or behind me. No animals were in the area. There was nothing to trigger this activation. I'm returning the vehicle today for the repair.
Corrective Action:
While driving on a clear road my Automatic Emergency Braking System applied my brakes and attempted to stop my vehicle. The brakes released and allowed me to continue. The road surface was clear. There were no other vehicle in sight in front of me or behind me. No animals were in the area. There was nothing to trigger this activation. I'm returning the vehicle today for the repair.
Additional Notes:
While driving on a clear road my Automatic Emergency Braking System applied my brakes and attempted to stop my vehicle. The brakes released and allowed me to continue. The road surface was clear. There were no other vehicle in sight in front of me or behind me. No animals were in the area. There was nothing to trigger this activation. I'm returning the vehicle today for the repair.
Mfg Campaign: 11634883
Recall Date: Jan 8, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving on a clear road my Automatic Emergency Braking System applied my brakes and attempted to stop my vehicle. The brakes released and allowed me to continue. The road surface was clear. There were no other vehicle in sight in front of me or behind me. No animals were in the area. There was nothing to trigger this activation. I'm returning the vehicle today for the repair.
Corrective Action:
While driving on a clear road my Automatic Emergency Braking System applied my brakes and attempted to stop my vehicle. The brakes released and allowed me to continue. The road surface was clear. There were no other vehicle in sight in front of me or behind me. No animals were in the area. There was nothing to trigger this activation. I'm returning the vehicle today for the repair.
Additional Notes:
While driving on a clear road my Automatic Emergency Braking System applied my brakes and attempted to stop my vehicle. The brakes released and allowed me to continue. The road surface was clear. There were no other vehicle in sight in front of me or behind me. No animals were in the area. There was nothing to trigger this activation. I'm returning the vehicle today for the repair.
Mfg Campaign: 11634883
Recall Date: Jan 8, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Truck would not stop when brakes were stepped on
Corrective Action:
Truck would not stop when brakes were stepped on
Additional Notes:
Truck would not stop when brakes were stepped on
Mfg Campaign: 11630010
Recall Date: Dec 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Truck would not stop when brakes were stepped on
Corrective Action:
Truck would not stop when brakes were stepped on
Additional Notes:
Truck would not stop when brakes were stepped on
Mfg Campaign: 11630010
Recall Date: Dec 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
when the vehicle is put in reverse when it is dark outside the screen goes to full bright blinding the driver no matter what the brightness settings are. This makes it almost impossible to see when backing up. This more than negates any saferty gains made by having the backup camera in the first place. I have contacted ram concerning this issue with no response. There are multiple threads on the internet going back years complaining about this issue with no fix in sight.
Corrective Action:
when the vehicle is put in reverse when it is dark outside the screen goes to full bright blinding the driver no matter what the brightness settings are. This makes it almost impossible to see when backing up. This more than negates any saferty gains made by having the backup camera in the first place. I have contacted ram concerning this issue with no response. There are multiple threads on the internet going back years complaining about this issue with no fix in sight.
Additional Notes:
when the vehicle is put in reverse when it is dark outside the screen goes to full bright blinding the driver no matter what the brightness settings are. This makes it almost impossible to see when backing up. This more than negates any saferty gains made by having the backup camera in the first place. I have contacted ram concerning this issue with no response. There are multiple threads on the internet going back years complaining about this issue with no fix in sight.
Mfg Campaign: 11627919
Recall Date: Nov 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2025 RAM 1500. The contact stated that the auto door lock feature was no longer available on the infotainment system screen display, which rendered the ability to lock the vehicle doors from the inside. Additionally, the contact stated that the vehicle failed to lock automatically as designed while driving 15 MPH. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 224,000.
Corrective Action:
The contact owns a 2025 RAM 1500. The contact stated that the auto door lock feature was no longer available on the infotainment system screen display, which rendered the ability to lock the vehicle doors from the inside. Additionally, the contact stated that the vehicle failed to lock automatically as designed while driving 15 MPH. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 224,000.
Additional Notes:
The contact owns a 2025 RAM 1500. The contact stated that the auto door lock feature was no longer available on the infotainment system screen display, which rendered the ability to lock the vehicle doors from the inside. Additionally, the contact stated that the vehicle failed to lock automatically as designed while driving 15 MPH. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 224,000.
Mfg Campaign: 11627475
Recall Date: Nov 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2025 RAM 1500. The contact stated that the auto door lock feature was no longer available on the infotainment system screen display, which rendered the ability to lock the vehicle doors from the inside. Additionally, the contact stated that the vehicle failed to lock automatically as designed while driving 15 MPH. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 224,000.
Corrective Action:
The contact owns a 2025 RAM 1500. The contact stated that the auto door lock feature was no longer available on the infotainment system screen display, which rendered the ability to lock the vehicle doors from the inside. Additionally, the contact stated that the vehicle failed to lock automatically as designed while driving 15 MPH. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 224,000.
Additional Notes:
The contact owns a 2025 RAM 1500. The contact stated that the auto door lock feature was no longer available on the infotainment system screen display, which rendered the ability to lock the vehicle doors from the inside. Additionally, the contact stated that the vehicle failed to lock automatically as designed while driving 15 MPH. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 224,000.
Mfg Campaign: 11627475
Recall Date: Nov 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Blind spot monitoring wont turn off, causes false information that there is a vehicle on your side, as a result it also sends an alarm to the dashboard saying there is a problem with the anti collision system
Corrective Action:
Blind spot monitoring wont turn off, causes false information that there is a vehicle on your side, as a result it also sends an alarm to the dashboard saying there is a problem with the anti collision system
Additional Notes:
Blind spot monitoring wont turn off, causes false information that there is a vehicle on your side, as a result it also sends an alarm to the dashboard saying there is a problem with the anti collision system
Mfg Campaign: 11627480
Recall Date: Nov 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My check engine light came on after 200 miles of owning my vehicle, this started in July of 2024. Code scanner revealed it is several misfire codes. This issue seems to be very common for the 2025 ram with the new twin turbo V6 engine where many people in vehicle groups for this truck all know about it. Ram has acknowledged the issue but doesn’t have a fix almost 6 months later. I call the dealer monthly and they always say there is no fix. There is nothing they can do. Due to the misfire code and the check engine light is on I cannot use things like my remote vehicle starter or utilize my app that I paid for. Misfire codes also present a problem with the engine, they can cause engine damage along with a reduction in power. Since the issue started so early in owning the vehicle it is hard to tell if any power reduction issues are present. I am obviously worried about my state inspection that is due in another 6 months and if this a potential fail I am also worried about potential long term issues with no fix from Ram. This problem has been happening since the release of this resigned model which now around 7-8 months with no fix.
Corrective Action:
My check engine light came on after 200 miles of owning my vehicle, this started in July of 2024. Code scanner revealed it is several misfire codes. This issue seems to be very common for the 2025 ram with the new twin turbo V6 engine where many people in vehicle groups for this truck all know about it. Ram has acknowledged the issue but doesn’t have a fix almost 6 months later. I call the dealer monthly and they always say there is no fix. There is nothing they can do. Due to the misfire code and the check engine light is on I cannot use things like my remote vehicle starter or utilize my app that I paid for. Misfire codes also present a problem with the engine, they can cause engine damage along with a reduction in power. Since the issue started so early in owning the vehicle it is hard to tell if any power reduction issues are present. I am obviously worried about my state inspection that is due in another 6 months and if this a potential fail I am also worried about potential long term issues with no fix from Ram. This problem has been happening since the release of this resigned model which now around 7-8 months with no fix.
Additional Notes:
My check engine light came on after 200 miles of owning my vehicle, this started in July of 2024. Code scanner revealed it is several misfire codes. This issue seems to be very common for the 2025 ram with the new twin turbo V6 engine where many people in vehicle groups for this truck all know about it. Ram has acknowledged the issue but doesn’t have a fix almost 6 months later. I call the dealer monthly and they always say there is no fix. There is nothing they can do. Due to the misfire code and the check engine light is on I cannot use things like my remote vehicle starter or utilize my app that I paid for. Misfire codes also present a problem with the engine, they can cause engine damage along with a reduction in power. Since the issue started so early in owning the vehicle it is hard to tell if any power reduction issues are present. I am obviously worried about my state inspection that is due in another 6 months and if this a potential fail I am also worried about potential long term issues with no fix from Ram. This problem has been happening since the release of this resigned model which now around 7-8 months with no fix.
Mfg Campaign: 11626729
Recall Date: Nov 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On [XXX] I turned on a [XXX] in Amelia Co Va when I pressed the gas to get up to speed, all of the sudden the headlights, dashboard lights, interior lights go dark. Warning lights on the dashboard were flashing. I put on my hazards and pulled safely into a convenience store parking lot and shut my truck off. I waited a few minutes and turned it back on and everything came on along with the check engine light. I got back to Richmond safely and checked to see the code was for the check engine light which was a P0336. On [XXX] I went back to check the code and it was stored and the check engine light was off. On my way back home I was on [XXX] just north of Lexington VA and went to pass a slower car and the same thing happen. I was able to pull off to the right side shoulder and I turned the truck off and waited a few and turned it back on. Check engine light was on. I drove it to Roanoke and stop to get gas and check the code for the check engine light which U1401. After filling up the check engine light went off. I took it to Shelor Motor Mile on Monday 11-04-2024. They put their diagnostic tool on it and it spit out 24 different codes. They had a backlog of appointments and could not even start to address the issue for 2 weeks. I took it to the dealership that I bought it from on Monday 11-11-2024. Nobody can tell me why or what happen. One time I understand it might have been a glitch a second time it happens I consider it a safety issue that needs to be addressed. I cannot get the factory engineers to help find out whats going on with the truck. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX] I turned on a [XXX] in Amelia Co Va when I pressed the gas to get up to speed, all of the sudden the headlights, dashboard lights, interior lights go dark. Warning lights on the dashboard were flashing. I put on my hazards and pulled safely into a convenience store parking lot and shut my truck off. I waited a few minutes and turned it back on and everything came on along with the check engine light. I got back to Richmond safely and checked to see the code was for the check engine light which was a P0336. On [XXX] I went back to check the code and it was stored and the check engine light was off. On my way back home I was on [XXX] just north of Lexington VA and went to pass a slower car and the same thing happen. I was able to pull off to the right side shoulder and I turned the truck off and waited a few and turned it back on. Check engine light was on. I drove it to Roanoke and stop to get gas and check the code for the check engine light which U1401. After filling up the check engine light went off. I took it to Shelor Motor Mile on Monday 11-04-2024. They put their diagnostic tool on it and it spit out 24 different codes. They had a backlog of appointments and could not even start to address the issue for 2 weeks. I took it to the dealership that I bought it from on Monday 11-11-2024. Nobody can tell me why or what happen. One time I understand it might have been a glitch a second time it happens I consider it a safety issue that needs to be addressed. I cannot get the factory engineers to help find out whats going on with the truck. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX] I turned on a [XXX] in Amelia Co Va when I pressed the gas to get up to speed, all of the sudden the headlights, dashboard lights, interior lights go dark. Warning lights on the dashboard were flashing. I put on my hazards and pulled safely into a convenience store parking lot and shut my truck off. I waited a few minutes and turned it back on and everything came on along with the check engine light. I got back to Richmond safely and checked to see the code was for the check engine light which was a P0336. On [XXX] I went back to check the code and it was stored and the check engine light was off. On my way back home I was on [XXX] just north of Lexington VA and went to pass a slower car and the same thing happen. I was able to pull off to the right side shoulder and I turned the truck off and waited a few and turned it back on. Check engine light was on. I drove it to Roanoke and stop to get gas and check the code for the check engine light which U1401. After filling up the check engine light went off. I took it to Shelor Motor Mile on Monday 11-04-2024. They put their diagnostic tool on it and it spit out 24 different codes. They had a backlog of appointments and could not even start to address the issue for 2 weeks. I took it to the dealership that I bought it from on Monday 11-11-2024. Nobody can tell me why or what happen. One time I understand it might have been a glitch a second time it happens I consider it a safety issue that needs to be addressed. I cannot get the factory engineers to help find out whats going on with the truck. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11625613
Recall Date: Nov 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
On [XXX] I turned on a [XXX] in Amelia Co Va when I pressed the gas to get up to speed, all of the sudden the headlights, dashboard lights, interior lights go dark. Warning lights on the dashboard were flashing. I put on my hazards and pulled safely into a convenience store parking lot and shut my truck off. I waited a few minutes and turned it back on and everything came on along with the check engine light. I got back to Richmond safely and checked to see the code was for the check engine light which was a P0336. On [XXX] I went back to check the code and it was stored and the check engine light was off. On my way back home I was on [XXX] just north of Lexington VA and went to pass a slower car and the same thing happen. I was able to pull off to the right side shoulder and I turned the truck off and waited a few and turned it back on. Check engine light was on. I drove it to Roanoke and stop to get gas and check the code for the check engine light which U1401. After filling up the check engine light went off. I took it to Shelor Motor Mile on Monday 11-04-2024. They put their diagnostic tool on it and it spit out 24 different codes. They had a backlog of appointments and could not even start to address the issue for 2 weeks. I took it to the dealership that I bought it from on Monday 11-11-2024. Nobody can tell me why or what happen. One time I understand it might have been a glitch a second time it happens I consider it a safety issue that needs to be addressed. I cannot get the factory engineers to help find out whats going on with the truck. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX] I turned on a [XXX] in Amelia Co Va when I pressed the gas to get up to speed, all of the sudden the headlights, dashboard lights, interior lights go dark. Warning lights on the dashboard were flashing. I put on my hazards and pulled safely into a convenience store parking lot and shut my truck off. I waited a few minutes and turned it back on and everything came on along with the check engine light. I got back to Richmond safely and checked to see the code was for the check engine light which was a P0336. On [XXX] I went back to check the code and it was stored and the check engine light was off. On my way back home I was on [XXX] just north of Lexington VA and went to pass a slower car and the same thing happen. I was able to pull off to the right side shoulder and I turned the truck off and waited a few and turned it back on. Check engine light was on. I drove it to Roanoke and stop to get gas and check the code for the check engine light which U1401. After filling up the check engine light went off. I took it to Shelor Motor Mile on Monday 11-04-2024. They put their diagnostic tool on it and it spit out 24 different codes. They had a backlog of appointments and could not even start to address the issue for 2 weeks. I took it to the dealership that I bought it from on Monday 11-11-2024. Nobody can tell me why or what happen. One time I understand it might have been a glitch a second time it happens I consider it a safety issue that needs to be addressed. I cannot get the factory engineers to help find out whats going on with the truck. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX] I turned on a [XXX] in Amelia Co Va when I pressed the gas to get up to speed, all of the sudden the headlights, dashboard lights, interior lights go dark. Warning lights on the dashboard were flashing. I put on my hazards and pulled safely into a convenience store parking lot and shut my truck off. I waited a few minutes and turned it back on and everything came on along with the check engine light. I got back to Richmond safely and checked to see the code was for the check engine light which was a P0336. On [XXX] I went back to check the code and it was stored and the check engine light was off. On my way back home I was on [XXX] just north of Lexington VA and went to pass a slower car and the same thing happen. I was able to pull off to the right side shoulder and I turned the truck off and waited a few and turned it back on. Check engine light was on. I drove it to Roanoke and stop to get gas and check the code for the check engine light which U1401. After filling up the check engine light went off. I took it to Shelor Motor Mile on Monday 11-04-2024. They put their diagnostic tool on it and it spit out 24 different codes. They had a backlog of appointments and could not even start to address the issue for 2 weeks. I took it to the dealership that I bought it from on Monday 11-11-2024. Nobody can tell me why or what happen. One time I understand it might have been a glitch a second time it happens I consider it a safety issue that needs to be addressed. I cannot get the factory engineers to help find out whats going on with the truck. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11625613
Recall Date: Nov 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On [XXX] I turned on a [XXX] in Amelia Co Va when I pressed the gas to get up to speed, all of the sudden the headlights, dashboard lights, interior lights go dark. Warning lights on the dashboard were flashing. I put on my hazards and pulled safely into a convenience store parking lot and shut my truck off. I waited a few minutes and turned it back on and everything came on along with the check engine light. I got back to Richmond safely and checked to see the code was for the check engine light which was a P0336. On [XXX] I went back to check the code and it was stored and the check engine light was off. On my way back home I was on [XXX] just north of Lexington VA and went to pass a slower car and the same thing happen. I was able to pull off to the right side shoulder and I turned the truck off and waited a few and turned it back on. Check engine light was on. I drove it to Roanoke and stop to get gas and check the code for the check engine light which U1401. After filling up the check engine light went off. I took it to Shelor Motor Mile on Monday 11-04-2024. They put their diagnostic tool on it and it spit out 24 different codes. They had a backlog of appointments and could not even start to address the issue for 2 weeks. I took it to the dealership that I bought it from on Monday 11-11-2024. Nobody can tell me why or what happen. One time I understand it might have been a glitch a second time it happens I consider it a safety issue that needs to be addressed. I cannot get the factory engineers to help find out whats going on with the truck. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX] I turned on a [XXX] in Amelia Co Va when I pressed the gas to get up to speed, all of the sudden the headlights, dashboard lights, interior lights go dark. Warning lights on the dashboard were flashing. I put on my hazards and pulled safely into a convenience store parking lot and shut my truck off. I waited a few minutes and turned it back on and everything came on along with the check engine light. I got back to Richmond safely and checked to see the code was for the check engine light which was a P0336. On [XXX] I went back to check the code and it was stored and the check engine light was off. On my way back home I was on [XXX] just north of Lexington VA and went to pass a slower car and the same thing happen. I was able to pull off to the right side shoulder and I turned the truck off and waited a few and turned it back on. Check engine light was on. I drove it to Roanoke and stop to get gas and check the code for the check engine light which U1401. After filling up the check engine light went off. I took it to Shelor Motor Mile on Monday 11-04-2024. They put their diagnostic tool on it and it spit out 24 different codes. They had a backlog of appointments and could not even start to address the issue for 2 weeks. I took it to the dealership that I bought it from on Monday 11-11-2024. Nobody can tell me why or what happen. One time I understand it might have been a glitch a second time it happens I consider it a safety issue that needs to be addressed. I cannot get the factory engineers to help find out whats going on with the truck. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX] I turned on a [XXX] in Amelia Co Va when I pressed the gas to get up to speed, all of the sudden the headlights, dashboard lights, interior lights go dark. Warning lights on the dashboard were flashing. I put on my hazards and pulled safely into a convenience store parking lot and shut my truck off. I waited a few minutes and turned it back on and everything came on along with the check engine light. I got back to Richmond safely and checked to see the code was for the check engine light which was a P0336. On [XXX] I went back to check the code and it was stored and the check engine light was off. On my way back home I was on [XXX] just north of Lexington VA and went to pass a slower car and the same thing happen. I was able to pull off to the right side shoulder and I turned the truck off and waited a few and turned it back on. Check engine light was on. I drove it to Roanoke and stop to get gas and check the code for the check engine light which U1401. After filling up the check engine light went off. I took it to Shelor Motor Mile on Monday 11-04-2024. They put their diagnostic tool on it and it spit out 24 different codes. They had a backlog of appointments and could not even start to address the issue for 2 weeks. I took it to the dealership that I bought it from on Monday 11-11-2024. Nobody can tell me why or what happen. One time I understand it might have been a glitch a second time it happens I consider it a safety issue that needs to be addressed. I cannot get the factory engineers to help find out whats going on with the truck. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11625613
Recall Date: Nov 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Same recall on 2024 grand cherokee. When auto lights are on brights will not turn on with the wheel lever.
Corrective Action:
Same recall on 2024 grand cherokee. When auto lights are on brights will not turn on with the wheel lever.
Additional Notes:
Same recall on 2024 grand cherokee. When auto lights are on brights will not turn on with the wheel lever.
Mfg Campaign: 11623098
Recall Date: Nov 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Started the vehicle at 280 miles and the check engine light started flashing and engine running rough, sounding rough and stalling out. After restart check engine light was solid and I drove to nearest dealership. I was told it's Multiple Cylinder Misfire codes and that it's a known issue with these engines/models, that it will continue to happen intermittently on cold starts and that that Ram is working on it and was sent home. There is no known cause and no solution. The selling dealership, the nearest servicing dealership and Ram Customer Care have no idea how to help and winter is coming so all of my vehicle starts will be cold. The vehicle is brand new and the engine has major malfunctions and is unsafe to drive reliably.
Corrective Action:
Started the vehicle at 280 miles and the check engine light started flashing and engine running rough, sounding rough and stalling out. After restart check engine light was solid and I drove to nearest dealership. I was told it's Multiple Cylinder Misfire codes and that it's a known issue with these engines/models, that it will continue to happen intermittently on cold starts and that that Ram is working on it and was sent home. There is no known cause and no solution. The selling dealership, the nearest servicing dealership and Ram Customer Care have no idea how to help and winter is coming so all of my vehicle starts will be cold. The vehicle is brand new and the engine has major malfunctions and is unsafe to drive reliably.
Additional Notes:
Started the vehicle at 280 miles and the check engine light started flashing and engine running rough, sounding rough and stalling out. After restart check engine light was solid and I drove to nearest dealership. I was told it's Multiple Cylinder Misfire codes and that it's a known issue with these engines/models, that it will continue to happen intermittently on cold starts and that that Ram is working on it and was sent home. There is no known cause and no solution. The selling dealership, the nearest servicing dealership and Ram Customer Care have no idea how to help and winter is coming so all of my vehicle starts will be cold. The vehicle is brand new and the engine has major malfunctions and is unsafe to drive reliably.
Mfg Campaign: 11621276
Recall Date: Oct 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Check engine has come on twice at 235 miles and 250 miles on the vehicle. Codes are reading for a misfire. Dealership reached out to Chrysler about the issue, as they were not able to correct it, and were told it's a software update that has not been created yet. My vehicle will have a random check engine light (either solid or flashing), lose power, stall and even completely cut off or not turn back on. This happens whether I'm driving or in park.
Corrective Action:
Check engine has come on twice at 235 miles and 250 miles on the vehicle. Codes are reading for a misfire. Dealership reached out to Chrysler about the issue, as they were not able to correct it, and were told it's a software update that has not been created yet. My vehicle will have a random check engine light (either solid or flashing), lose power, stall and even completely cut off or not turn back on. This happens whether I'm driving or in park.
Additional Notes:
Check engine has come on twice at 235 miles and 250 miles on the vehicle. Codes are reading for a misfire. Dealership reached out to Chrysler about the issue, as they were not able to correct it, and were told it's a software update that has not been created yet. My vehicle will have a random check engine light (either solid or flashing), lose power, stall and even completely cut off or not turn back on. This happens whether I'm driving or in park.
Mfg Campaign: 11620489
Recall Date: Oct 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Fui a encender la camioneta luego de hechar gasolina y no quiso arrancar.Que inmóvil.Hoy a la fecha está aún en el concercionario.
Corrective Action:
Fui a encender la camioneta luego de hechar gasolina y no quiso arrancar.Que inmóvil.Hoy a la fecha está aún en el concercionario.
Additional Notes:
Fui a encender la camioneta luego de hechar gasolina y no quiso arrancar.Que inmóvil.Hoy a la fecha está aún en el concercionario.
Mfg Campaign: 11616744
Recall Date: Sep 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Fui a encender la camioneta luego de hechar gasolina y no quiso arrancar.Que inmóvil.Hoy a la fecha está aún en el concercionario.
Corrective Action:
Fui a encender la camioneta luego de hechar gasolina y no quiso arrancar.Que inmóvil.Hoy a la fecha está aún en el concercionario.
Additional Notes:
Fui a encender la camioneta luego de hechar gasolina y no quiso arrancar.Que inmóvil.Hoy a la fecha está aún en el concercionario.
Mfg Campaign: 11616744
Recall Date: Sep 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
August 6, 2024 42 miles CHECK ENG light comes on August 11, 2024 299 miles CHECK ENG light comes on during start Truck shakes violently, RPM rapidly cycles from 400 – 800 RPM, all console lights flashing ON/OFF during start. Tried to back out of space, no response, then without further push on accelerator truck slowly rolled backwards. Tried to leave parking lot and pull into traffic lanes. Still violent shaking, flashing lights, and cycling RPM, suddenly RPM went to nearly 4500 RPM without any driver input and truck lurched forward generating a whiplash for the passengers and driver. Now in lane tried to get off of the roadway to nearest exit. Again, no response to slight pressure on accelerator, then without further input went through a rapid series of three times engine without further input increased RPM to nearly 4500 and truck lurched forward again with whiplash to occupants. RPM decreased to cycling at 400 - 800 RPM and truck accelerated to 30 to 35 MPH. We were able to exit the roadway and shutdown the engine. Waited 30 – 45 minutes and truck started and idled normally with CHECK ENG light on. August 24, 2024 669 miles CHECK ENG light comes on August 31, 2024 858 miles CHECK ENG light comes on
Corrective Action:
August 6, 2024 42 miles CHECK ENG light comes on August 11, 2024 299 miles CHECK ENG light comes on during start Truck shakes violently, RPM rapidly cycles from 400 – 800 RPM, all console lights flashing ON/OFF during start. Tried to back out of space, no response, then without further push on accelerator truck slowly rolled backwards. Tried to leave parking lot and pull into traffic lanes. Still violent shaking, flashing lights, and cycling RPM, suddenly RPM went to nearly 4500 RPM without any driver input and truck lurched forward generating a whiplash for the passengers and driver. Now in lane tried to get off of the roadway to nearest exit. Again, no response to slight pressure on accelerator, then without further input went through a rapid series of three times engine without further input increased RPM to nearly 4500 and truck lurched forward again with whiplash to occupants. RPM decreased to cycling at 400 - 800 RPM and truck accelerated to 30 to 35 MPH. We were able to exit the roadway and shutdown the engine. Waited 30 – 45 minutes and truck started and idled normally with CHECK ENG light on. August 24, 2024 669 miles CHECK ENG light comes on August 31, 2024 858 miles CHECK ENG light comes on
Additional Notes:
August 6, 2024 42 miles CHECK ENG light comes on August 11, 2024 299 miles CHECK ENG light comes on during start Truck shakes violently, RPM rapidly cycles from 400 – 800 RPM, all console lights flashing ON/OFF during start. Tried to back out of space, no response, then without further push on accelerator truck slowly rolled backwards. Tried to leave parking lot and pull into traffic lanes. Still violent shaking, flashing lights, and cycling RPM, suddenly RPM went to nearly 4500 RPM without any driver input and truck lurched forward generating a whiplash for the passengers and driver. Now in lane tried to get off of the roadway to nearest exit. Again, no response to slight pressure on accelerator, then without further input went through a rapid series of three times engine without further input increased RPM to nearly 4500 and truck lurched forward again with whiplash to occupants. RPM decreased to cycling at 400 - 800 RPM and truck accelerated to 30 to 35 MPH. We were able to exit the roadway and shutdown the engine. Waited 30 – 45 minutes and truck started and idled normally with CHECK ENG light on. August 24, 2024 669 miles CHECK ENG light comes on August 31, 2024 858 miles CHECK ENG light comes on
Mfg Campaign: 11614885
Recall Date: Sep 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
August 6, 2024 42 miles CHECK ENG light comes on August 11, 2024 299 miles CHECK ENG light comes on during start Truck shakes violently, RPM rapidly cycles from 400 – 800 RPM, all console lights flashing ON/OFF during start. Tried to back out of space, no response, then without further push on accelerator truck slowly rolled backwards. Tried to leave parking lot and pull into traffic lanes. Still violent shaking, flashing lights, and cycling RPM, suddenly RPM went to nearly 4500 RPM without any driver input and truck lurched forward generating a whiplash for the passengers and driver. Now in lane tried to get off of the roadway to nearest exit. Again, no response to slight pressure on accelerator, then without further input went through a rapid series of three times engine without further input increased RPM to nearly 4500 and truck lurched forward again with whiplash to occupants. RPM decreased to cycling at 400 - 800 RPM and truck accelerated to 30 to 35 MPH. We were able to exit the roadway and shutdown the engine. Waited 30 – 45 minutes and truck started and idled normally with CHECK ENG light on. August 24, 2024 669 miles CHECK ENG light comes on August 31, 2024 858 miles CHECK ENG light comes on
Corrective Action:
August 6, 2024 42 miles CHECK ENG light comes on August 11, 2024 299 miles CHECK ENG light comes on during start Truck shakes violently, RPM rapidly cycles from 400 – 800 RPM, all console lights flashing ON/OFF during start. Tried to back out of space, no response, then without further push on accelerator truck slowly rolled backwards. Tried to leave parking lot and pull into traffic lanes. Still violent shaking, flashing lights, and cycling RPM, suddenly RPM went to nearly 4500 RPM without any driver input and truck lurched forward generating a whiplash for the passengers and driver. Now in lane tried to get off of the roadway to nearest exit. Again, no response to slight pressure on accelerator, then without further input went through a rapid series of three times engine without further input increased RPM to nearly 4500 and truck lurched forward again with whiplash to occupants. RPM decreased to cycling at 400 - 800 RPM and truck accelerated to 30 to 35 MPH. We were able to exit the roadway and shutdown the engine. Waited 30 – 45 minutes and truck started and idled normally with CHECK ENG light on. August 24, 2024 669 miles CHECK ENG light comes on August 31, 2024 858 miles CHECK ENG light comes on
Additional Notes:
August 6, 2024 42 miles CHECK ENG light comes on August 11, 2024 299 miles CHECK ENG light comes on during start Truck shakes violently, RPM rapidly cycles from 400 – 800 RPM, all console lights flashing ON/OFF during start. Tried to back out of space, no response, then without further push on accelerator truck slowly rolled backwards. Tried to leave parking lot and pull into traffic lanes. Still violent shaking, flashing lights, and cycling RPM, suddenly RPM went to nearly 4500 RPM without any driver input and truck lurched forward generating a whiplash for the passengers and driver. Now in lane tried to get off of the roadway to nearest exit. Again, no response to slight pressure on accelerator, then without further input went through a rapid series of three times engine without further input increased RPM to nearly 4500 and truck lurched forward again with whiplash to occupants. RPM decreased to cycling at 400 - 800 RPM and truck accelerated to 30 to 35 MPH. We were able to exit the roadway and shutdown the engine. Waited 30 – 45 minutes and truck started and idled normally with CHECK ENG light on. August 24, 2024 669 miles CHECK ENG light comes on August 31, 2024 858 miles CHECK ENG light comes on
Mfg Campaign: 11614885
Recall Date: Sep 16, 2024
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