Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2025 Ram 1500 vehicles. A software error may cause an incorrect tire inflation pressure message to display on the instrument panel.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 30C
Recall Date: Apr 10, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2025 Ram 1500 pickup trucks. Incorrect headlight module software may cause the headlights to become inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: D4B
Recall Date: Dec 19, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2025 Ram 1500 vehicles. The front wheel hub encoder rings may be damaged, which can disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 97B
Recall Date: Oct 24, 2024
Consumer Complaints
170 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2025 Ram 1500. The contact stated that immediately after purchasing the vehicle, the vehicle experienced various electrical failures that included the vehicle not starting, and the message "Key Fob not in vehicle" was displayed. Additionally, the check engine warning light activated along with the message engine overheating. While driving at an undisclosed speed, the headlight flashed off and on, and the parking brake erroneously activated, causing the vehicle to shut off in traffic. The vehicle was taken on several occasions to be serviced; however, the failure recurred. No further information was available. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 10.
Corrective Action:
The contact owns a 2025 Ram 1500. The contact stated that immediately after purchasing the vehicle, the vehicle experienced various electrical failures that included the vehicle not starting, and the message "Key Fob not in vehicle" was displayed. Additionally, the check engine warning light activated along with the message engine overheating. While driving at an undisclosed speed, the headlight flashed off and on, and the parking brake erroneously activated, causing the vehicle to shut off in traffic. The vehicle was taken on several occasions to be serviced; however, the failure recurred. No further information was available. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 10.
Additional Notes:
The contact owns a 2025 Ram 1500. The contact stated that immediately after purchasing the vehicle, the vehicle experienced various electrical failures that included the vehicle not starting, and the message "Key Fob not in vehicle" was displayed. Additionally, the check engine warning light activated along with the message engine overheating. While driving at an undisclosed speed, the headlight flashed off and on, and the parking brake erroneously activated, causing the vehicle to shut off in traffic. The vehicle was taken on several occasions to be serviced; however, the failure recurred. No further information was available. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 10.
Mfg Campaign: 11649654
Recall Date: Mar 21, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2025 Ram 1500. The contact stated that immediately after purchasing the vehicle, the vehicle experienced various electrical failures that included the vehicle not starting, and the message "Key Fob not in vehicle" was displayed. Additionally, the check engine warning light activated along with the message engine overheating. While driving at an undisclosed speed, the headlight flashed off and on, and the parking brake erroneously activated, causing the vehicle to shut off in traffic. The vehicle was taken on several occasions to be serviced; however, the failure recurred. No further information was available. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 10.
Corrective Action:
The contact owns a 2025 Ram 1500. The contact stated that immediately after purchasing the vehicle, the vehicle experienced various electrical failures that included the vehicle not starting, and the message "Key Fob not in vehicle" was displayed. Additionally, the check engine warning light activated along with the message engine overheating. While driving at an undisclosed speed, the headlight flashed off and on, and the parking brake erroneously activated, causing the vehicle to shut off in traffic. The vehicle was taken on several occasions to be serviced; however, the failure recurred. No further information was available. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 10.
Additional Notes:
The contact owns a 2025 Ram 1500. The contact stated that immediately after purchasing the vehicle, the vehicle experienced various electrical failures that included the vehicle not starting, and the message "Key Fob not in vehicle" was displayed. Additionally, the check engine warning light activated along with the message engine overheating. While driving at an undisclosed speed, the headlight flashed off and on, and the parking brake erroneously activated, causing the vehicle to shut off in traffic. The vehicle was taken on several occasions to be serviced; however, the failure recurred. No further information was available. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 10.
Mfg Campaign: 11649654
Recall Date: Mar 21, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2025 Ram 1500. The contact stated that immediately after purchasing the vehicle, the vehicle experienced various electrical failures that included the vehicle not starting, and the message "Key Fob not in vehicle" was displayed. Additionally, the check engine warning light activated along with the message engine overheating. While driving at an undisclosed speed, the headlight flashed off and on, and the parking brake erroneously activated, causing the vehicle to shut off in traffic. The vehicle was taken on several occasions to be serviced; however, the failure recurred. No further information was available. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 10.
Corrective Action:
The contact owns a 2025 Ram 1500. The contact stated that immediately after purchasing the vehicle, the vehicle experienced various electrical failures that included the vehicle not starting, and the message "Key Fob not in vehicle" was displayed. Additionally, the check engine warning light activated along with the message engine overheating. While driving at an undisclosed speed, the headlight flashed off and on, and the parking brake erroneously activated, causing the vehicle to shut off in traffic. The vehicle was taken on several occasions to be serviced; however, the failure recurred. No further information was available. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 10.
Additional Notes:
The contact owns a 2025 Ram 1500. The contact stated that immediately after purchasing the vehicle, the vehicle experienced various electrical failures that included the vehicle not starting, and the message "Key Fob not in vehicle" was displayed. Additionally, the check engine warning light activated along with the message engine overheating. While driving at an undisclosed speed, the headlight flashed off and on, and the parking brake erroneously activated, causing the vehicle to shut off in traffic. The vehicle was taken on several occasions to be serviced; however, the failure recurred. No further information was available. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 10.
Mfg Campaign: 11649654
Recall Date: Mar 21, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
150 amp fuse blew. Caused auxillary battery to die and the truck didnt start. Caused the check engine light to turn on and many features such as lane keep assist, adaptive cruise control, remote start, and auto start/stop didn't work. The manufacturer and dealer states that it's not a warrantied item. Thr 150 amp fuse connects both batteries
Corrective Action:
150 amp fuse blew. Caused auxillary battery to die and the truck didnt start. Caused the check engine light to turn on and many features such as lane keep assist, adaptive cruise control, remote start, and auto start/stop didn't work. The manufacturer and dealer states that it's not a warrantied item. Thr 150 amp fuse connects both batteries
Additional Notes:
150 amp fuse blew. Caused auxillary battery to die and the truck didnt start. Caused the check engine light to turn on and many features such as lane keep assist, adaptive cruise control, remote start, and auto start/stop didn't work. The manufacturer and dealer states that it's not a warrantied item. Thr 150 amp fuse connects both batteries
Mfg Campaign: 11649790
Recall Date: Mar 21, 2025
Chrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
150 amp fuse blew. Caused auxillary battery to die and the truck didnt start. Caused the check engine light to turn on and many features such as lane keep assist, adaptive cruise control, remote start, and auto start/stop didn't work. The manufacturer and dealer states that it's not a warrantied item. Thr 150 amp fuse connects both batteries
Corrective Action:
150 amp fuse blew. Caused auxillary battery to die and the truck didnt start. Caused the check engine light to turn on and many features such as lane keep assist, adaptive cruise control, remote start, and auto start/stop didn't work. The manufacturer and dealer states that it's not a warrantied item. Thr 150 amp fuse connects both batteries
Additional Notes:
150 amp fuse blew. Caused auxillary battery to die and the truck didnt start. Caused the check engine light to turn on and many features such as lane keep assist, adaptive cruise control, remote start, and auto start/stop didn't work. The manufacturer and dealer states that it's not a warrantied item. Thr 150 amp fuse connects both batteries
Mfg Campaign: 11649790
Recall Date: Mar 21, 2025
Chrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
150 amp fuse blew. Caused auxillary battery to die and the truck didnt start. Caused the check engine light to turn on and many features such as lane keep assist, adaptive cruise control, remote start, and auto start/stop didn't work. The manufacturer and dealer states that it's not a warrantied item. Thr 150 amp fuse connects both batteries
Corrective Action:
150 amp fuse blew. Caused auxillary battery to die and the truck didnt start. Caused the check engine light to turn on and many features such as lane keep assist, adaptive cruise control, remote start, and auto start/stop didn't work. The manufacturer and dealer states that it's not a warrantied item. Thr 150 amp fuse connects both batteries
Additional Notes:
150 amp fuse blew. Caused auxillary battery to die and the truck didnt start. Caused the check engine light to turn on and many features such as lane keep assist, adaptive cruise control, remote start, and auto start/stop didn't work. The manufacturer and dealer states that it's not a warrantied item. Thr 150 amp fuse connects both batteries
Mfg Campaign: 11649790
Recall Date: Mar 21, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Vehicle constantly pulls to the right. I thought it was an alignment issue so i took it to the dealer for an alignment, they adjusted one parameter then gave me the alignment report showing that it's all fine. When i complained it still pulls to the right they took it in for a second service. That service the "reprogrammed the steering module" which is different from the prior model year. This made zero difference and the car still pulls to the right. It is annoying below 60 MPH where it essentially nudges you to the right and dangerous above 70MPH. I am in Texas and we have a local toll road with an 80MPH speed limit so the speeds i described are an everyday travel situation here, not speeding or being reckless. If i drive holding the wheel straight with one hand for example on a perfectly straight piece of road and let go of the wheel for less than a second to reposition my hand the car veers to the right. If i let go for 2 seconds at 65mph it leaves the lane I was curious how long it would take my other car to leave the lane, i did that experiment on the same road. It took 10 seconds before it even got close to the line. Same stretch of road, similar weather. This is not weather related. This behavior occurs at all times, various temperatures. In total i have about 1100 miles on the new car. I think this car needs an urgent mandatory recall and a stop sale. This car should not have been sold to us in this condition this is unacceptable and unsafe. I found some threads online detailing this issue very similarly. Seems all the issues have different tolerances, but all about the same experience. [XXX] another thread. [XXX] Dealer says there is nothing else they can do until RAM issues a fix. Customer service at corporate was not helpful and told me there is nothing they can do. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Vehicle constantly pulls to the right. I thought it was an alignment issue so i took it to the dealer for an alignment, they adjusted one parameter then gave me the alignment report showing that it's all fine. When i complained it still pulls to the right they took it in for a second service. That service the "reprogrammed the steering module" which is different from the prior model year. This made zero difference and the car still pulls to the right. It is annoying below 60 MPH where it essentially nudges you to the right and dangerous above 70MPH. I am in Texas and we have a local toll road with an 80MPH speed limit so the speeds i described are an everyday travel situation here, not speeding or being reckless. If i drive holding the wheel straight with one hand for example on a perfectly straight piece of road and let go of the wheel for less than a second to reposition my hand the car veers to the right. If i let go for 2 seconds at 65mph it leaves the lane I was curious how long it would take my other car to leave the lane, i did that experiment on the same road. It took 10 seconds before it even got close to the line. Same stretch of road, similar weather. This is not weather related. This behavior occurs at all times, various temperatures. In total i have about 1100 miles on the new car. I think this car needs an urgent mandatory recall and a stop sale. This car should not have been sold to us in this condition this is unacceptable and unsafe. I found some threads online detailing this issue very similarly. Seems all the issues have different tolerances, but all about the same experience. [XXX] another thread. [XXX] Dealer says there is nothing else they can do until RAM issues a fix. Customer service at corporate was not helpful and told me there is nothing they can do. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Vehicle constantly pulls to the right. I thought it was an alignment issue so i took it to the dealer for an alignment, they adjusted one parameter then gave me the alignment report showing that it's all fine. When i complained it still pulls to the right they took it in for a second service. That service the "reprogrammed the steering module" which is different from the prior model year. This made zero difference and the car still pulls to the right. It is annoying below 60 MPH where it essentially nudges you to the right and dangerous above 70MPH. I am in Texas and we have a local toll road with an 80MPH speed limit so the speeds i described are an everyday travel situation here, not speeding or being reckless. If i drive holding the wheel straight with one hand for example on a perfectly straight piece of road and let go of the wheel for less than a second to reposition my hand the car veers to the right. If i let go for 2 seconds at 65mph it leaves the lane I was curious how long it would take my other car to leave the lane, i did that experiment on the same road. It took 10 seconds before it even got close to the line. Same stretch of road, similar weather. This is not weather related. This behavior occurs at all times, various temperatures. In total i have about 1100 miles on the new car. I think this car needs an urgent mandatory recall and a stop sale. This car should not have been sold to us in this condition this is unacceptable and unsafe. I found some threads online detailing this issue very similarly. Seems all the issues have different tolerances, but all about the same experience. [XXX] another thread. [XXX] Dealer says there is nothing else they can do until RAM issues a fix. Customer service at corporate was not helpful and told me there is nothing they can do. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11649317
Recall Date: Mar 19, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I've owned the 2025 Ram 1500 with the 3.6L 24VVT eTorque engine since [XXX]. Shortly after purchasing the truck the check engine light came on and after checking it with my OBD 2 scanner, a P0300 code Random/multiple cylinder misfire was detected. This problem has been going on for over 4 months with my truck and an internet search tells me others have been dealing with it since August of 2024. With the weather warming up, the engine is sputtering/hesitating on starting my truck and is dangerous to drive at times(pulling into traffic it hesitates) Stellantis knows about the problem and has done nothing to fix it! There should be a National Recall on this by now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I've owned the 2025 Ram 1500 with the 3.6L 24VVT eTorque engine since [XXX]. Shortly after purchasing the truck the check engine light came on and after checking it with my OBD 2 scanner, a P0300 code Random/multiple cylinder misfire was detected. This problem has been going on for over 4 months with my truck and an internet search tells me others have been dealing with it since August of 2024. With the weather warming up, the engine is sputtering/hesitating on starting my truck and is dangerous to drive at times(pulling into traffic it hesitates) Stellantis knows about the problem and has done nothing to fix it! There should be a National Recall on this by now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I've owned the 2025 Ram 1500 with the 3.6L 24VVT eTorque engine since [XXX]. Shortly after purchasing the truck the check engine light came on and after checking it with my OBD 2 scanner, a P0300 code Random/multiple cylinder misfire was detected. This problem has been going on for over 4 months with my truck and an internet search tells me others have been dealing with it since August of 2024. With the weather warming up, the engine is sputtering/hesitating on starting my truck and is dangerous to drive at times(pulling into traffic it hesitates) Stellantis knows about the problem and has done nothing to fix it! There should be a National Recall on this by now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11648728
Recall Date: Mar 17, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The electronic shifter knob was flashing lights and the vehicle did not start. Occurred two days in a row. Display stated “Service Shifter”
Corrective Action:
The electronic shifter knob was flashing lights and the vehicle did not start. Occurred two days in a row. Display stated “Service Shifter”
Additional Notes:
The electronic shifter knob was flashing lights and the vehicle did not start. Occurred two days in a row. Display stated “Service Shifter”
Mfg Campaign: 11648383
Recall Date: Mar 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The electronic shifter knob was flashing lights and the vehicle did not start. Occurred two days in a row. Display stated “Service Shifter”
Corrective Action:
The electronic shifter knob was flashing lights and the vehicle did not start. Occurred two days in a row. Display stated “Service Shifter”
Additional Notes:
The electronic shifter knob was flashing lights and the vehicle did not start. Occurred two days in a row. Display stated “Service Shifter”
Mfg Campaign: 11648383
Recall Date: Mar 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The electronic shifter knob was flashing lights and the vehicle did not start. Occurred two days in a row. Display stated “Service Shifter”
Corrective Action:
The electronic shifter knob was flashing lights and the vehicle did not start. Occurred two days in a row. Display stated “Service Shifter”
Additional Notes:
The electronic shifter knob was flashing lights and the vehicle did not start. Occurred two days in a row. Display stated “Service Shifter”
Mfg Campaign: 11648383
Recall Date: Mar 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I purchased a brand new truck, and within a week it died while I was driving. Check engine light came on, follow by battery power saving mode light, automatic stop/stop service disabled, touch screen for radio became unresponsive. I quickly turned settings to look at battery voltage while I was trying to pull over off the road. Saw it drop from 11 volts down to 9 volts while I was driving. As I was turning into a parking lot to get somewhere safe the power to the truck turned off, and I lost power steering. Truck came to a stop in a parking but I was blocking traffic. Tow truck driver was able to jump the battery to get it onto a tow truck. I had the vehicle towed back to the dealer. They scanned the truck, and there were alot of codes thrown. They have been talking to Stellantis Engineers to figure out the problem. I was told by dealer that for certain it is a broken wire causing the batteries not to charge. That wasn't it. I am now being told it is the battery control module, and they have ordered parts. I have checked ram forums, and there are a lot of people reporting similar issues of brand new trucks dying within a few hundred miles of purchasing. replacing the batteries, and alternators. However, the truck dies again shortly after.
Corrective Action:
I purchased a brand new truck, and within a week it died while I was driving. Check engine light came on, follow by battery power saving mode light, automatic stop/stop service disabled, touch screen for radio became unresponsive. I quickly turned settings to look at battery voltage while I was trying to pull over off the road. Saw it drop from 11 volts down to 9 volts while I was driving. As I was turning into a parking lot to get somewhere safe the power to the truck turned off, and I lost power steering. Truck came to a stop in a parking but I was blocking traffic. Tow truck driver was able to jump the battery to get it onto a tow truck. I had the vehicle towed back to the dealer. They scanned the truck, and there were alot of codes thrown. They have been talking to Stellantis Engineers to figure out the problem. I was told by dealer that for certain it is a broken wire causing the batteries not to charge. That wasn't it. I am now being told it is the battery control module, and they have ordered parts. I have checked ram forums, and there are a lot of people reporting similar issues of brand new trucks dying within a few hundred miles of purchasing. replacing the batteries, and alternators. However, the truck dies again shortly after.
Additional Notes:
I purchased a brand new truck, and within a week it died while I was driving. Check engine light came on, follow by battery power saving mode light, automatic stop/stop service disabled, touch screen for radio became unresponsive. I quickly turned settings to look at battery voltage while I was trying to pull over off the road. Saw it drop from 11 volts down to 9 volts while I was driving. As I was turning into a parking lot to get somewhere safe the power to the truck turned off, and I lost power steering. Truck came to a stop in a parking but I was blocking traffic. Tow truck driver was able to jump the battery to get it onto a tow truck. I had the vehicle towed back to the dealer. They scanned the truck, and there were alot of codes thrown. They have been talking to Stellantis Engineers to figure out the problem. I was told by dealer that for certain it is a broken wire causing the batteries not to charge. That wasn't it. I am now being told it is the battery control module, and they have ordered parts. I have checked ram forums, and there are a lot of people reporting similar issues of brand new trucks dying within a few hundred miles of purchasing. replacing the batteries, and alternators. However, the truck dies again shortly after.
Mfg Campaign: 11648153
Recall Date: Mar 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I purchased a brand new truck, and within a week it died while I was driving. Check engine light came on, follow by battery power saving mode light, automatic stop/stop service disabled, touch screen for radio became unresponsive. I quickly turned settings to look at battery voltage while I was trying to pull over off the road. Saw it drop from 11 volts down to 9 volts while I was driving. As I was turning into a parking lot to get somewhere safe the power to the truck turned off, and I lost power steering. Truck came to a stop in a parking but I was blocking traffic. Tow truck driver was able to jump the battery to get it onto a tow truck. I had the vehicle towed back to the dealer. They scanned the truck, and there were alot of codes thrown. They have been talking to Stellantis Engineers to figure out the problem. I was told by dealer that for certain it is a broken wire causing the batteries not to charge. That wasn't it. I am now being told it is the battery control module, and they have ordered parts. I have checked ram forums, and there are a lot of people reporting similar issues of brand new trucks dying within a few hundred miles of purchasing. replacing the batteries, and alternators. However, the truck dies again shortly after.
Corrective Action:
I purchased a brand new truck, and within a week it died while I was driving. Check engine light came on, follow by battery power saving mode light, automatic stop/stop service disabled, touch screen for radio became unresponsive. I quickly turned settings to look at battery voltage while I was trying to pull over off the road. Saw it drop from 11 volts down to 9 volts while I was driving. As I was turning into a parking lot to get somewhere safe the power to the truck turned off, and I lost power steering. Truck came to a stop in a parking but I was blocking traffic. Tow truck driver was able to jump the battery to get it onto a tow truck. I had the vehicle towed back to the dealer. They scanned the truck, and there were alot of codes thrown. They have been talking to Stellantis Engineers to figure out the problem. I was told by dealer that for certain it is a broken wire causing the batteries not to charge. That wasn't it. I am now being told it is the battery control module, and they have ordered parts. I have checked ram forums, and there are a lot of people reporting similar issues of brand new trucks dying within a few hundred miles of purchasing. replacing the batteries, and alternators. However, the truck dies again shortly after.
Additional Notes:
I purchased a brand new truck, and within a week it died while I was driving. Check engine light came on, follow by battery power saving mode light, automatic stop/stop service disabled, touch screen for radio became unresponsive. I quickly turned settings to look at battery voltage while I was trying to pull over off the road. Saw it drop from 11 volts down to 9 volts while I was driving. As I was turning into a parking lot to get somewhere safe the power to the truck turned off, and I lost power steering. Truck came to a stop in a parking but I was blocking traffic. Tow truck driver was able to jump the battery to get it onto a tow truck. I had the vehicle towed back to the dealer. They scanned the truck, and there were alot of codes thrown. They have been talking to Stellantis Engineers to figure out the problem. I was told by dealer that for certain it is a broken wire causing the batteries not to charge. That wasn't it. I am now being told it is the battery control module, and they have ordered parts. I have checked ram forums, and there are a lot of people reporting similar issues of brand new trucks dying within a few hundred miles of purchasing. replacing the batteries, and alternators. However, the truck dies again shortly after.
Mfg Campaign: 11648153
Recall Date: Mar 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I purchased a brand new truck, and within a week it died while I was driving. Check engine light came on, follow by battery power saving mode light, automatic stop/stop service disabled, touch screen for radio became unresponsive. I quickly turned settings to look at battery voltage while I was trying to pull over off the road. Saw it drop from 11 volts down to 9 volts while I was driving. As I was turning into a parking lot to get somewhere safe the power to the truck turned off, and I lost power steering. Truck came to a stop in a parking but I was blocking traffic. Tow truck driver was able to jump the battery to get it onto a tow truck. I had the vehicle towed back to the dealer. They scanned the truck, and there were alot of codes thrown. They have been talking to Stellantis Engineers to figure out the problem. I was told by dealer that for certain it is a broken wire causing the batteries not to charge. That wasn't it. I am now being told it is the battery control module, and they have ordered parts. I have checked ram forums, and there are a lot of people reporting similar issues of brand new trucks dying within a few hundred miles of purchasing. replacing the batteries, and alternators. However, the truck dies again shortly after.
Corrective Action:
I purchased a brand new truck, and within a week it died while I was driving. Check engine light came on, follow by battery power saving mode light, automatic stop/stop service disabled, touch screen for radio became unresponsive. I quickly turned settings to look at battery voltage while I was trying to pull over off the road. Saw it drop from 11 volts down to 9 volts while I was driving. As I was turning into a parking lot to get somewhere safe the power to the truck turned off, and I lost power steering. Truck came to a stop in a parking but I was blocking traffic. Tow truck driver was able to jump the battery to get it onto a tow truck. I had the vehicle towed back to the dealer. They scanned the truck, and there were alot of codes thrown. They have been talking to Stellantis Engineers to figure out the problem. I was told by dealer that for certain it is a broken wire causing the batteries not to charge. That wasn't it. I am now being told it is the battery control module, and they have ordered parts. I have checked ram forums, and there are a lot of people reporting similar issues of brand new trucks dying within a few hundred miles of purchasing. replacing the batteries, and alternators. However, the truck dies again shortly after.
Additional Notes:
I purchased a brand new truck, and within a week it died while I was driving. Check engine light came on, follow by battery power saving mode light, automatic stop/stop service disabled, touch screen for radio became unresponsive. I quickly turned settings to look at battery voltage while I was trying to pull over off the road. Saw it drop from 11 volts down to 9 volts while I was driving. As I was turning into a parking lot to get somewhere safe the power to the truck turned off, and I lost power steering. Truck came to a stop in a parking but I was blocking traffic. Tow truck driver was able to jump the battery to get it onto a tow truck. I had the vehicle towed back to the dealer. They scanned the truck, and there were alot of codes thrown. They have been talking to Stellantis Engineers to figure out the problem. I was told by dealer that for certain it is a broken wire causing the batteries not to charge. That wasn't it. I am now being told it is the battery control module, and they have ordered parts. I have checked ram forums, and there are a lot of people reporting similar issues of brand new trucks dying within a few hundred miles of purchasing. replacing the batteries, and alternators. However, the truck dies again shortly after.
Mfg Campaign: 11648153
Recall Date: Mar 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I was backing up in traffic and when I turned the truck to drive it would not shift into drive. The truck reved up like it was in neutral or park and wouldn’t move forward. I had to put the truck in reverse again and then back in drive a second time to get it to shift into drive. This incident almost caused a wreck, because the truck would not shift into drive and move. The traffic coming from behind had to stop to keep from hitting me because the truck wouldn’t shift into drive and move forward.
Corrective Action:
I was backing up in traffic and when I turned the truck to drive it would not shift into drive. The truck reved up like it was in neutral or park and wouldn’t move forward. I had to put the truck in reverse again and then back in drive a second time to get it to shift into drive. This incident almost caused a wreck, because the truck would not shift into drive and move. The traffic coming from behind had to stop to keep from hitting me because the truck wouldn’t shift into drive and move forward.
Additional Notes:
I was backing up in traffic and when I turned the truck to drive it would not shift into drive. The truck reved up like it was in neutral or park and wouldn’t move forward. I had to put the truck in reverse again and then back in drive a second time to get it to shift into drive. This incident almost caused a wreck, because the truck would not shift into drive and move. The traffic coming from behind had to stop to keep from hitting me because the truck wouldn’t shift into drive and move forward.
Mfg Campaign: 11647880
Recall Date: Mar 12, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was backing up in traffic and when I turned the truck to drive it would not shift into drive. The truck reved up like it was in neutral or park and wouldn’t move forward. I had to put the truck in reverse again and then back in drive a second time to get it to shift into drive. This incident almost caused a wreck, because the truck would not shift into drive and move. The traffic coming from behind had to stop to keep from hitting me because the truck wouldn’t shift into drive and move forward.
Corrective Action:
I was backing up in traffic and when I turned the truck to drive it would not shift into drive. The truck reved up like it was in neutral or park and wouldn’t move forward. I had to put the truck in reverse again and then back in drive a second time to get it to shift into drive. This incident almost caused a wreck, because the truck would not shift into drive and move. The traffic coming from behind had to stop to keep from hitting me because the truck wouldn’t shift into drive and move forward.
Additional Notes:
I was backing up in traffic and when I turned the truck to drive it would not shift into drive. The truck reved up like it was in neutral or park and wouldn’t move forward. I had to put the truck in reverse again and then back in drive a second time to get it to shift into drive. This incident almost caused a wreck, because the truck would not shift into drive and move. The traffic coming from behind had to stop to keep from hitting me because the truck wouldn’t shift into drive and move forward.
Mfg Campaign: 11647880
Recall Date: Mar 12, 2025
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
I was backing up in traffic and when I turned the truck to drive it would not shift into drive. The truck reved up like it was in neutral or park and wouldn’t move forward. I had to put the truck in reverse again and then back in drive a second time to get it to shift into drive. This incident almost caused a wreck, because the truck would not shift into drive and move. The traffic coming from behind had to stop to keep from hitting me because the truck wouldn’t shift into drive and move forward.
Corrective Action:
I was backing up in traffic and when I turned the truck to drive it would not shift into drive. The truck reved up like it was in neutral or park and wouldn’t move forward. I had to put the truck in reverse again and then back in drive a second time to get it to shift into drive. This incident almost caused a wreck, because the truck would not shift into drive and move. The traffic coming from behind had to stop to keep from hitting me because the truck wouldn’t shift into drive and move forward.
Additional Notes:
I was backing up in traffic and when I turned the truck to drive it would not shift into drive. The truck reved up like it was in neutral or park and wouldn’t move forward. I had to put the truck in reverse again and then back in drive a second time to get it to shift into drive. This incident almost caused a wreck, because the truck would not shift into drive and move. The traffic coming from behind had to stop to keep from hitting me because the truck wouldn’t shift into drive and move forward.
Mfg Campaign: 11647880
Recall Date: Mar 12, 2025
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield of my 2025 Ram 1500 Big Horn was damaged by road debris and requires replacement. However, the manufacturer (FCA US LLC/Stellantis) has failed to supply the replacement windshield, rendering my vehicle undrivable for an extended period due to their inadequate parts supply chain. This delay creates a major safety risk because the vehicle cannot be driven legally or safely without a windshield. In emergency situations, the vehicle would be unusable, and I have incurred significant financial harm due to its inoperability. A new vehicle should not have months-long delays for critical safety components. The OEM supplier (Carlex) has confirmed that the windshield is in stock and available to ship, meaning the issue is due entirely to FCA's failure to place the order or manage their supply chain. This demonstrates negligence in FCA/Stellantis' parts supply chain, impacting customers who require essential repairs. This issue is not an isolated incident but rather a symptom of FCA's failure to ensure part availability for new vehicles. A consumer should not have to wait months to obtain a necessary safety component for a brand-new vehicle. I request that NHTSA investigate FCA/Stellantis' failure to supply essential replacement parts in a reasonable timeframe as this represents a potentially systemic issue affecting vehicle owners.
Corrective Action:
The windshield of my 2025 Ram 1500 Big Horn was damaged by road debris and requires replacement. However, the manufacturer (FCA US LLC/Stellantis) has failed to supply the replacement windshield, rendering my vehicle undrivable for an extended period due to their inadequate parts supply chain. This delay creates a major safety risk because the vehicle cannot be driven legally or safely without a windshield. In emergency situations, the vehicle would be unusable, and I have incurred significant financial harm due to its inoperability. A new vehicle should not have months-long delays for critical safety components. The OEM supplier (Carlex) has confirmed that the windshield is in stock and available to ship, meaning the issue is due entirely to FCA's failure to place the order or manage their supply chain. This demonstrates negligence in FCA/Stellantis' parts supply chain, impacting customers who require essential repairs. This issue is not an isolated incident but rather a symptom of FCA's failure to ensure part availability for new vehicles. A consumer should not have to wait months to obtain a necessary safety component for a brand-new vehicle. I request that NHTSA investigate FCA/Stellantis' failure to supply essential replacement parts in a reasonable timeframe as this represents a potentially systemic issue affecting vehicle owners.
Additional Notes:
The windshield of my 2025 Ram 1500 Big Horn was damaged by road debris and requires replacement. However, the manufacturer (FCA US LLC/Stellantis) has failed to supply the replacement windshield, rendering my vehicle undrivable for an extended period due to their inadequate parts supply chain. This delay creates a major safety risk because the vehicle cannot be driven legally or safely without a windshield. In emergency situations, the vehicle would be unusable, and I have incurred significant financial harm due to its inoperability. A new vehicle should not have months-long delays for critical safety components. The OEM supplier (Carlex) has confirmed that the windshield is in stock and available to ship, meaning the issue is due entirely to FCA's failure to place the order or manage their supply chain. This demonstrates negligence in FCA/Stellantis' parts supply chain, impacting customers who require essential repairs. This issue is not an isolated incident but rather a symptom of FCA's failure to ensure part availability for new vehicles. A consumer should not have to wait months to obtain a necessary safety component for a brand-new vehicle. I request that NHTSA investigate FCA/Stellantis' failure to supply essential replacement parts in a reasonable timeframe as this represents a potentially systemic issue affecting vehicle owners.
Mfg Campaign: 11647652
Recall Date: Mar 11, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The windshield of my 2025 Ram 1500 Big Horn was damaged by road debris and requires replacement. However, the manufacturer (FCA US LLC/Stellantis) has failed to supply the replacement windshield, rendering my vehicle undrivable for an extended period due to their inadequate parts supply chain. This delay creates a major safety risk because the vehicle cannot be driven legally or safely without a windshield. In emergency situations, the vehicle would be unusable, and I have incurred significant financial harm due to its inoperability. A new vehicle should not have months-long delays for critical safety components. The OEM supplier (Carlex) has confirmed that the windshield is in stock and available to ship, meaning the issue is due entirely to FCA's failure to place the order or manage their supply chain. This demonstrates negligence in FCA/Stellantis' parts supply chain, impacting customers who require essential repairs. This issue is not an isolated incident but rather a symptom of FCA's failure to ensure part availability for new vehicles. A consumer should not have to wait months to obtain a necessary safety component for a brand-new vehicle. I request that NHTSA investigate FCA/Stellantis' failure to supply essential replacement parts in a reasonable timeframe as this represents a potentially systemic issue affecting vehicle owners.
Corrective Action:
The windshield of my 2025 Ram 1500 Big Horn was damaged by road debris and requires replacement. However, the manufacturer (FCA US LLC/Stellantis) has failed to supply the replacement windshield, rendering my vehicle undrivable for an extended period due to their inadequate parts supply chain. This delay creates a major safety risk because the vehicle cannot be driven legally or safely without a windshield. In emergency situations, the vehicle would be unusable, and I have incurred significant financial harm due to its inoperability. A new vehicle should not have months-long delays for critical safety components. The OEM supplier (Carlex) has confirmed that the windshield is in stock and available to ship, meaning the issue is due entirely to FCA's failure to place the order or manage their supply chain. This demonstrates negligence in FCA/Stellantis' parts supply chain, impacting customers who require essential repairs. This issue is not an isolated incident but rather a symptom of FCA's failure to ensure part availability for new vehicles. A consumer should not have to wait months to obtain a necessary safety component for a brand-new vehicle. I request that NHTSA investigate FCA/Stellantis' failure to supply essential replacement parts in a reasonable timeframe as this represents a potentially systemic issue affecting vehicle owners.
Additional Notes:
The windshield of my 2025 Ram 1500 Big Horn was damaged by road debris and requires replacement. However, the manufacturer (FCA US LLC/Stellantis) has failed to supply the replacement windshield, rendering my vehicle undrivable for an extended period due to their inadequate parts supply chain. This delay creates a major safety risk because the vehicle cannot be driven legally or safely without a windshield. In emergency situations, the vehicle would be unusable, and I have incurred significant financial harm due to its inoperability. A new vehicle should not have months-long delays for critical safety components. The OEM supplier (Carlex) has confirmed that the windshield is in stock and available to ship, meaning the issue is due entirely to FCA's failure to place the order or manage their supply chain. This demonstrates negligence in FCA/Stellantis' parts supply chain, impacting customers who require essential repairs. This issue is not an isolated incident but rather a symptom of FCA's failure to ensure part availability for new vehicles. A consumer should not have to wait months to obtain a necessary safety component for a brand-new vehicle. I request that NHTSA investigate FCA/Stellantis' failure to supply essential replacement parts in a reasonable timeframe as this represents a potentially systemic issue affecting vehicle owners.
Mfg Campaign: 11647652
Recall Date: Mar 11, 2025
Chrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
The windshield of my 2025 Ram 1500 Big Horn was damaged by road debris and requires replacement. However, the manufacturer (FCA US LLC/Stellantis) has failed to supply the replacement windshield, rendering my vehicle undrivable for an extended period due to their inadequate parts supply chain. This delay creates a major safety risk because the vehicle cannot be driven legally or safely without a windshield. In emergency situations, the vehicle would be unusable, and I have incurred significant financial harm due to its inoperability. A new vehicle should not have months-long delays for critical safety components. The OEM supplier (Carlex) has confirmed that the windshield is in stock and available to ship, meaning the issue is due entirely to FCA's failure to place the order or manage their supply chain. This demonstrates negligence in FCA/Stellantis' parts supply chain, impacting customers who require essential repairs. This issue is not an isolated incident but rather a symptom of FCA's failure to ensure part availability for new vehicles. A consumer should not have to wait months to obtain a necessary safety component for a brand-new vehicle. I request that NHTSA investigate FCA/Stellantis' failure to supply essential replacement parts in a reasonable timeframe as this represents a potentially systemic issue affecting vehicle owners.
Corrective Action:
The windshield of my 2025 Ram 1500 Big Horn was damaged by road debris and requires replacement. However, the manufacturer (FCA US LLC/Stellantis) has failed to supply the replacement windshield, rendering my vehicle undrivable for an extended period due to their inadequate parts supply chain. This delay creates a major safety risk because the vehicle cannot be driven legally or safely without a windshield. In emergency situations, the vehicle would be unusable, and I have incurred significant financial harm due to its inoperability. A new vehicle should not have months-long delays for critical safety components. The OEM supplier (Carlex) has confirmed that the windshield is in stock and available to ship, meaning the issue is due entirely to FCA's failure to place the order or manage their supply chain. This demonstrates negligence in FCA/Stellantis' parts supply chain, impacting customers who require essential repairs. This issue is not an isolated incident but rather a symptom of FCA's failure to ensure part availability for new vehicles. A consumer should not have to wait months to obtain a necessary safety component for a brand-new vehicle. I request that NHTSA investigate FCA/Stellantis' failure to supply essential replacement parts in a reasonable timeframe as this represents a potentially systemic issue affecting vehicle owners.
Additional Notes:
The windshield of my 2025 Ram 1500 Big Horn was damaged by road debris and requires replacement. However, the manufacturer (FCA US LLC/Stellantis) has failed to supply the replacement windshield, rendering my vehicle undrivable for an extended period due to their inadequate parts supply chain. This delay creates a major safety risk because the vehicle cannot be driven legally or safely without a windshield. In emergency situations, the vehicle would be unusable, and I have incurred significant financial harm due to its inoperability. A new vehicle should not have months-long delays for critical safety components. The OEM supplier (Carlex) has confirmed that the windshield is in stock and available to ship, meaning the issue is due entirely to FCA's failure to place the order or manage their supply chain. This demonstrates negligence in FCA/Stellantis' parts supply chain, impacting customers who require essential repairs. This issue is not an isolated incident but rather a symptom of FCA's failure to ensure part availability for new vehicles. A consumer should not have to wait months to obtain a necessary safety component for a brand-new vehicle. I request that NHTSA investigate FCA/Stellantis' failure to supply essential replacement parts in a reasonable timeframe as this represents a potentially systemic issue affecting vehicle owners.
Mfg Campaign: 11647652
Recall Date: Mar 11, 2025
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury