Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Ram 1500 trucks. The fuel tanks in the affected vehicles may have a broken fuel tank control valve which might leak fuel if the vehicle were to become inverted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T45
Recall Date: Jul 7, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Consumer Complaints
995 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
Unknown
Corrective Action:
Unknown
Additional Notes:
Unknown
Mfg Campaign: 11629626
Recall Date: Dec 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Unknown
Corrective Action:
Unknown
Additional Notes:
Unknown
Mfg Campaign: 11629626
Recall Date: Dec 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Unknown
Corrective Action:
Unknown
Additional Notes:
Unknown
Mfg Campaign: 11629626
Recall Date: Dec 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Lights are on for the abs system and stabilizer. Took car to mechanic and they indicated that the module needs to be replaced as described by the information posted.from other cars similar issues. No recall has been posted for my module and it costs over $1,200 TO FIX. My 2017 ram 1500 laramie needs to be on recall list to fix the same issues. This issue presented it self when I was make a left turn. Abs and stable control Lights went on.
Corrective Action:
Lights are on for the abs system and stabilizer. Took car to mechanic and they indicated that the module needs to be replaced as described by the information posted.from other cars similar issues. No recall has been posted for my module and it costs over $1,200 TO FIX. My 2017 ram 1500 laramie needs to be on recall list to fix the same issues. This issue presented it self when I was make a left turn. Abs and stable control Lights went on.
Additional Notes:
Lights are on for the abs system and stabilizer. Took car to mechanic and they indicated that the module needs to be replaced as described by the information posted.from other cars similar issues. No recall has been posted for my module and it costs over $1,200 TO FIX. My 2017 ram 1500 laramie needs to be on recall list to fix the same issues. This issue presented it self when I was make a left turn. Abs and stable control Lights went on.
Mfg Campaign: 11629444
Recall Date: Dec 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Lights are on for the abs system and stabilizer. Took car to mechanic and they indicated that the module needs to be replaced as described by the information posted.from other cars similar issues. No recall has been posted for my module and it costs over $1,200 TO FIX. My 2017 ram 1500 laramie needs to be on recall list to fix the same issues. This issue presented it self when I was make a left turn. Abs and stable control Lights went on.
Corrective Action:
Lights are on for the abs system and stabilizer. Took car to mechanic and they indicated that the module needs to be replaced as described by the information posted.from other cars similar issues. No recall has been posted for my module and it costs over $1,200 TO FIX. My 2017 ram 1500 laramie needs to be on recall list to fix the same issues. This issue presented it self when I was make a left turn. Abs and stable control Lights went on.
Additional Notes:
Lights are on for the abs system and stabilizer. Took car to mechanic and they indicated that the module needs to be replaced as described by the information posted.from other cars similar issues. No recall has been posted for my module and it costs over $1,200 TO FIX. My 2017 ram 1500 laramie needs to be on recall list to fix the same issues. This issue presented it self when I was make a left turn. Abs and stable control Lights went on.
Mfg Campaign: 11629444
Recall Date: Dec 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I was driving my truck one day and it went into limp mode. Took it to the dealership and they diagnosed the engine and came to the conclusion it's the egr. But I had the egr recall done in 21, but now this egr has malfunction and has totalled my engine. Now my powertrain warranty won't cover this issue and I believe the solution was never fixed but a band aide in the matter. Is there anything yall can do.
Corrective Action:
I was driving my truck one day and it went into limp mode. Took it to the dealership and they diagnosed the engine and came to the conclusion it's the egr. But I had the egr recall done in 21, but now this egr has malfunction and has totalled my engine. Now my powertrain warranty won't cover this issue and I believe the solution was never fixed but a band aide in the matter. Is there anything yall can do.
Additional Notes:
I was driving my truck one day and it went into limp mode. Took it to the dealership and they diagnosed the engine and came to the conclusion it's the egr. But I had the egr recall done in 21, but now this egr has malfunction and has totalled my engine. Now my powertrain warranty won't cover this issue and I believe the solution was never fixed but a band aide in the matter. Is there anything yall can do.
Mfg Campaign: 11629352
Recall Date: Dec 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel sensor issues. 100's of complaints on Fuel Sensors and many reported to NHTSA. The gas gauge will not work and check engine light on, when checking code it is P0463,that is fuel sensor issue. It is dangerous not to know how much fuel is in tank. Again very common issue on Rams with 40K miles and less. Ram know about all these cases. It is a common problem that is ignored by Ram.
Corrective Action:
Fuel sensor issues. 100's of complaints on Fuel Sensors and many reported to NHTSA. The gas gauge will not work and check engine light on, when checking code it is P0463,that is fuel sensor issue. It is dangerous not to know how much fuel is in tank. Again very common issue on Rams with 40K miles and less. Ram know about all these cases. It is a common problem that is ignored by Ram.
Additional Notes:
Fuel sensor issues. 100's of complaints on Fuel Sensors and many reported to NHTSA. The gas gauge will not work and check engine light on, when checking code it is P0463,that is fuel sensor issue. It is dangerous not to know how much fuel is in tank. Again very common issue on Rams with 40K miles and less. Ram know about all these cases. It is a common problem that is ignored by Ram.
Mfg Campaign: 11628497
Recall Date: Dec 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I drove from NC to Philadelphia in early October 2024. I parked at Delta Hotel near Philadelphia airport and stayed the night for a 6am appointment with my physician. At approx. 5:30 am, I exited the hotel to drive to my physician appointment. When I started the truck, a dashlight flashed (service power steering) and I had no power steering. The weather was about 40 degrees and winds about 20 mph. Without power steering, I drove approx. 10 miles to my physician appointment. I parked in a parking garage. At approximately 10 am, I had completed my physician appointment. I went to the truck and started it up. Service light was now off, and I drove back to NC without incident. For the past 1.5 months, I assessed the problem. Basically, if the temperature is less than 50 degrees, I have no power steering. if it is over 50 degrees, steering operation is normal, and the (service power steering) is not illuminated. Currently the truck is in the garage attached to the house. Typically the garage temperature is 58 degrees. In the garage, the steering operation is normal and no warning messages are displayed. When the vehicle exits garage and encounters cooler than 50 degree air, the problem resurfaces.
Corrective Action:
I drove from NC to Philadelphia in early October 2024. I parked at Delta Hotel near Philadelphia airport and stayed the night for a 6am appointment with my physician. At approx. 5:30 am, I exited the hotel to drive to my physician appointment. When I started the truck, a dashlight flashed (service power steering) and I had no power steering. The weather was about 40 degrees and winds about 20 mph. Without power steering, I drove approx. 10 miles to my physician appointment. I parked in a parking garage. At approximately 10 am, I had completed my physician appointment. I went to the truck and started it up. Service light was now off, and I drove back to NC without incident. For the past 1.5 months, I assessed the problem. Basically, if the temperature is less than 50 degrees, I have no power steering. if it is over 50 degrees, steering operation is normal, and the (service power steering) is not illuminated. Currently the truck is in the garage attached to the house. Typically the garage temperature is 58 degrees. In the garage, the steering operation is normal and no warning messages are displayed. When the vehicle exits garage and encounters cooler than 50 degree air, the problem resurfaces.
Additional Notes:
I drove from NC to Philadelphia in early October 2024. I parked at Delta Hotel near Philadelphia airport and stayed the night for a 6am appointment with my physician. At approx. 5:30 am, I exited the hotel to drive to my physician appointment. When I started the truck, a dashlight flashed (service power steering) and I had no power steering. The weather was about 40 degrees and winds about 20 mph. Without power steering, I drove approx. 10 miles to my physician appointment. I parked in a parking garage. At approximately 10 am, I had completed my physician appointment. I went to the truck and started it up. Service light was now off, and I drove back to NC without incident. For the past 1.5 months, I assessed the problem. Basically, if the temperature is less than 50 degrees, I have no power steering. if it is over 50 degrees, steering operation is normal, and the (service power steering) is not illuminated. Currently the truck is in the garage attached to the house. Typically the garage temperature is 58 degrees. In the garage, the steering operation is normal and no warning messages are displayed. When the vehicle exits garage and encounters cooler than 50 degree air, the problem resurfaces.
Mfg Campaign: 11628052
Recall Date: Nov 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Loss of steering in cold weather. Electronic Power Steering warning light comes on saying service power steering. This is the same issue that Ram 2013-2016 models were already recalled for. Safety issue when power steering goes out while driving in cold weather, extremely hard to turn the steering wheel to get the truck off the road to a safe place. Parts are not readily available, long back orders, and $3k repair quote. Problem is reproducible by the dealer.
Corrective Action:
Loss of steering in cold weather. Electronic Power Steering warning light comes on saying service power steering. This is the same issue that Ram 2013-2016 models were already recalled for. Safety issue when power steering goes out while driving in cold weather, extremely hard to turn the steering wheel to get the truck off the road to a safe place. Parts are not readily available, long back orders, and $3k repair quote. Problem is reproducible by the dealer.
Additional Notes:
Loss of steering in cold weather. Electronic Power Steering warning light comes on saying service power steering. This is the same issue that Ram 2013-2016 models were already recalled for. Safety issue when power steering goes out while driving in cold weather, extremely hard to turn the steering wheel to get the truck off the road to a safe place. Parts are not readily available, long back orders, and $3k repair quote. Problem is reproducible by the dealer.
Mfg Campaign: 11626974
Recall Date: Nov 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Rear Sliding window stuck open and unable to get window to close. Checked online and found that this is an issue that multiple people are reporting. Contacted Dodge and they inform since vehicle is out of warranty that they cant assist. This vehicle is garage kept and is very well taken care of. Non-working windows are a safety issue. There could be multiple reasons that the window is non-functional. This should be a recall for Ram.
Corrective Action:
Rear Sliding window stuck open and unable to get window to close. Checked online and found that this is an issue that multiple people are reporting. Contacted Dodge and they inform since vehicle is out of warranty that they cant assist. This vehicle is garage kept and is very well taken care of. Non-working windows are a safety issue. There could be multiple reasons that the window is non-functional. This should be a recall for Ram.
Additional Notes:
Rear Sliding window stuck open and unable to get window to close. Checked online and found that this is an issue that multiple people are reporting. Contacted Dodge and they inform since vehicle is out of warranty that they cant assist. This vehicle is garage kept and is very well taken care of. Non-working windows are a safety issue. There could be multiple reasons that the window is non-functional. This should be a recall for Ram.
Mfg Campaign: 11626340
Recall Date: Nov 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The NTSB requires that the manufacturer install ABS and SRS systems on the vehicle. The manufacturer, Ram is having issues supplying repair parts, the Anti Lock Break Control module is on national backorder with no idea of when it will be available. This is a serious safety issue and someone needs to review and determine if this can be corrected. I as well as many other vehicles are on the road without this important safety feature.
Corrective Action:
The NTSB requires that the manufacturer install ABS and SRS systems on the vehicle. The manufacturer, Ram is having issues supplying repair parts, the Anti Lock Break Control module is on national backorder with no idea of when it will be available. This is a serious safety issue and someone needs to review and determine if this can be corrected. I as well as many other vehicles are on the road without this important safety feature.
Additional Notes:
The NTSB requires that the manufacturer install ABS and SRS systems on the vehicle. The manufacturer, Ram is having issues supplying repair parts, the Anti Lock Break Control module is on national backorder with no idea of when it will be available. This is a serious safety issue and someone needs to review and determine if this can be corrected. I as well as many other vehicles are on the road without this important safety feature.
Mfg Campaign: 11625749
Recall Date: Nov 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The NTSB requires that the manufacturer install ABS and SRS systems on the vehicle. The manufacturer, Ram is having issues supplying repair parts, the Anti Lock Break Control module is on national backorder with no idea of when it will be available. This is a serious safety issue and someone needs to review and determine if this can be corrected. I as well as many other vehicles are on the road without this important safety feature.
Corrective Action:
The NTSB requires that the manufacturer install ABS and SRS systems on the vehicle. The manufacturer, Ram is having issues supplying repair parts, the Anti Lock Break Control module is on national backorder with no idea of when it will be available. This is a serious safety issue and someone needs to review and determine if this can be corrected. I as well as many other vehicles are on the road without this important safety feature.
Additional Notes:
The NTSB requires that the manufacturer install ABS and SRS systems on the vehicle. The manufacturer, Ram is having issues supplying repair parts, the Anti Lock Break Control module is on national backorder with no idea of when it will be available. This is a serious safety issue and someone needs to review and determine if this can be corrected. I as well as many other vehicles are on the road without this important safety feature.
Mfg Campaign: 11625749
Recall Date: Nov 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
There is an extended warranty on the defective gas tank strap bracket, “X75”. When this part broke it caused damage to my driveshaft and to my fuel tank. The dealer says only the strap bracket is covered. This should be a recall, not an extended warranty. Damaged fuel tanks are a safety concern, and all damage caused by the failed bracket should be covered.
Corrective Action:
There is an extended warranty on the defective gas tank strap bracket, “X75”. When this part broke it caused damage to my driveshaft and to my fuel tank. The dealer says only the strap bracket is covered. This should be a recall, not an extended warranty. Damaged fuel tanks are a safety concern, and all damage caused by the failed bracket should be covered.
Additional Notes:
There is an extended warranty on the defective gas tank strap bracket, “X75”. When this part broke it caused damage to my driveshaft and to my fuel tank. The dealer says only the strap bracket is covered. This should be a recall, not an extended warranty. Damaged fuel tanks are a safety concern, and all damage caused by the failed bracket should be covered.
Mfg Campaign: 11623546
Recall Date: Nov 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2017 Ram 1500. The contact stated the gear shift/rotary dial had seized in place. The vehicle failed to shift into park, and the key failed to release from the ignition switch. While driving, the vehicle jumped from park to reverse and then drive. The drive, reverse, park, and neutral warning lights were illuminated. While at a stop, the vehicle locked. While depressing the accelerator pedal, there was an abnormal revving sound detected. The vehicle was hesitating and was slow to accelerate. The vehicle was taken to the local dealer, where it was diagnosed as an electrical failure. The dealer informed the contact that the control module was not communicating with the TCM. The dealer scheduled an appointment. The vehicle was not repaired. The contact also called Marion Chrysler Dodge Jeep Ram 44 Worley Rd., Marion, NC 28752, Auto Star Chrysler Dodge Jeep Ram Fiat of Waynesville (280 Hyatt Creek Rd., Waynesville, NC 28786), and Crossroads Chrysler Dodge Jeep Ram of Henderson (120 US-158, Henderson, NC 27536). The manufacturer was not contacted. The failure mileage was approximately 140,829.
Corrective Action:
The contact owns a 2017 Ram 1500. The contact stated the gear shift/rotary dial had seized in place. The vehicle failed to shift into park, and the key failed to release from the ignition switch. While driving, the vehicle jumped from park to reverse and then drive. The drive, reverse, park, and neutral warning lights were illuminated. While at a stop, the vehicle locked. While depressing the accelerator pedal, there was an abnormal revving sound detected. The vehicle was hesitating and was slow to accelerate. The vehicle was taken to the local dealer, where it was diagnosed as an electrical failure. The dealer informed the contact that the control module was not communicating with the TCM. The dealer scheduled an appointment. The vehicle was not repaired. The contact also called Marion Chrysler Dodge Jeep Ram 44 Worley Rd., Marion, NC 28752, Auto Star Chrysler Dodge Jeep Ram Fiat of Waynesville (280 Hyatt Creek Rd., Waynesville, NC 28786), and Crossroads Chrysler Dodge Jeep Ram of Henderson (120 US-158, Henderson, NC 27536). The manufacturer was not contacted. The failure mileage was approximately 140,829.
Additional Notes:
The contact owns a 2017 Ram 1500. The contact stated the gear shift/rotary dial had seized in place. The vehicle failed to shift into park, and the key failed to release from the ignition switch. While driving, the vehicle jumped from park to reverse and then drive. The drive, reverse, park, and neutral warning lights were illuminated. While at a stop, the vehicle locked. While depressing the accelerator pedal, there was an abnormal revving sound detected. The vehicle was hesitating and was slow to accelerate. The vehicle was taken to the local dealer, where it was diagnosed as an electrical failure. The dealer informed the contact that the control module was not communicating with the TCM. The dealer scheduled an appointment. The vehicle was not repaired. The contact also called Marion Chrysler Dodge Jeep Ram 44 Worley Rd., Marion, NC 28752, Auto Star Chrysler Dodge Jeep Ram Fiat of Waynesville (280 Hyatt Creek Rd., Waynesville, NC 28786), and Crossroads Chrysler Dodge Jeep Ram of Henderson (120 US-158, Henderson, NC 27536). The manufacturer was not contacted. The failure mileage was approximately 140,829.
Mfg Campaign: 11623050
Recall Date: Nov 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Ram 1500. The contact stated the gear shift/rotary dial had seized in place. The vehicle failed to shift into park, and the key failed to release from the ignition switch. While driving, the vehicle jumped from park to reverse and then drive. The drive, reverse, park, and neutral warning lights were illuminated. While at a stop, the vehicle locked. While depressing the accelerator pedal, there was an abnormal revving sound detected. The vehicle was hesitating and was slow to accelerate. The vehicle was taken to the local dealer, where it was diagnosed as an electrical failure. The dealer informed the contact that the control module was not communicating with the TCM. The dealer scheduled an appointment. The vehicle was not repaired. The contact also called Marion Chrysler Dodge Jeep Ram 44 Worley Rd., Marion, NC 28752, Auto Star Chrysler Dodge Jeep Ram Fiat of Waynesville (280 Hyatt Creek Rd., Waynesville, NC 28786), and Crossroads Chrysler Dodge Jeep Ram of Henderson (120 US-158, Henderson, NC 27536). The manufacturer was not contacted. The failure mileage was approximately 140,829.
Corrective Action:
The contact owns a 2017 Ram 1500. The contact stated the gear shift/rotary dial had seized in place. The vehicle failed to shift into park, and the key failed to release from the ignition switch. While driving, the vehicle jumped from park to reverse and then drive. The drive, reverse, park, and neutral warning lights were illuminated. While at a stop, the vehicle locked. While depressing the accelerator pedal, there was an abnormal revving sound detected. The vehicle was hesitating and was slow to accelerate. The vehicle was taken to the local dealer, where it was diagnosed as an electrical failure. The dealer informed the contact that the control module was not communicating with the TCM. The dealer scheduled an appointment. The vehicle was not repaired. The contact also called Marion Chrysler Dodge Jeep Ram 44 Worley Rd., Marion, NC 28752, Auto Star Chrysler Dodge Jeep Ram Fiat of Waynesville (280 Hyatt Creek Rd., Waynesville, NC 28786), and Crossroads Chrysler Dodge Jeep Ram of Henderson (120 US-158, Henderson, NC 27536). The manufacturer was not contacted. The failure mileage was approximately 140,829.
Additional Notes:
The contact owns a 2017 Ram 1500. The contact stated the gear shift/rotary dial had seized in place. The vehicle failed to shift into park, and the key failed to release from the ignition switch. While driving, the vehicle jumped from park to reverse and then drive. The drive, reverse, park, and neutral warning lights were illuminated. While at a stop, the vehicle locked. While depressing the accelerator pedal, there was an abnormal revving sound detected. The vehicle was hesitating and was slow to accelerate. The vehicle was taken to the local dealer, where it was diagnosed as an electrical failure. The dealer informed the contact that the control module was not communicating with the TCM. The dealer scheduled an appointment. The vehicle was not repaired. The contact also called Marion Chrysler Dodge Jeep Ram 44 Worley Rd., Marion, NC 28752, Auto Star Chrysler Dodge Jeep Ram Fiat of Waynesville (280 Hyatt Creek Rd., Waynesville, NC 28786), and Crossroads Chrysler Dodge Jeep Ram of Henderson (120 US-158, Henderson, NC 27536). The manufacturer was not contacted. The failure mileage was approximately 140,829.
Mfg Campaign: 11623050
Recall Date: Nov 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Potential Consequences:
The contact owns a 2017 Ram 1500. The contact stated the gear shift/rotary dial had seized in place. The vehicle failed to shift into park, and the key failed to release from the ignition switch. While driving, the vehicle jumped from park to reverse and then drive. The drive, reverse, park, and neutral warning lights were illuminated. While at a stop, the vehicle locked. While depressing the accelerator pedal, there was an abnormal revving sound detected. The vehicle was hesitating and was slow to accelerate. The vehicle was taken to the local dealer, where it was diagnosed as an electrical failure. The dealer informed the contact that the control module was not communicating with the TCM. The dealer scheduled an appointment. The vehicle was not repaired. The contact also called Marion Chrysler Dodge Jeep Ram 44 Worley Rd., Marion, NC 28752, Auto Star Chrysler Dodge Jeep Ram Fiat of Waynesville (280 Hyatt Creek Rd., Waynesville, NC 28786), and Crossroads Chrysler Dodge Jeep Ram of Henderson (120 US-158, Henderson, NC 27536). The manufacturer was not contacted. The failure mileage was approximately 140,829.
Corrective Action:
The contact owns a 2017 Ram 1500. The contact stated the gear shift/rotary dial had seized in place. The vehicle failed to shift into park, and the key failed to release from the ignition switch. While driving, the vehicle jumped from park to reverse and then drive. The drive, reverse, park, and neutral warning lights were illuminated. While at a stop, the vehicle locked. While depressing the accelerator pedal, there was an abnormal revving sound detected. The vehicle was hesitating and was slow to accelerate. The vehicle was taken to the local dealer, where it was diagnosed as an electrical failure. The dealer informed the contact that the control module was not communicating with the TCM. The dealer scheduled an appointment. The vehicle was not repaired. The contact also called Marion Chrysler Dodge Jeep Ram 44 Worley Rd., Marion, NC 28752, Auto Star Chrysler Dodge Jeep Ram Fiat of Waynesville (280 Hyatt Creek Rd., Waynesville, NC 28786), and Crossroads Chrysler Dodge Jeep Ram of Henderson (120 US-158, Henderson, NC 27536). The manufacturer was not contacted. The failure mileage was approximately 140,829.
Additional Notes:
The contact owns a 2017 Ram 1500. The contact stated the gear shift/rotary dial had seized in place. The vehicle failed to shift into park, and the key failed to release from the ignition switch. While driving, the vehicle jumped from park to reverse and then drive. The drive, reverse, park, and neutral warning lights were illuminated. While at a stop, the vehicle locked. While depressing the accelerator pedal, there was an abnormal revving sound detected. The vehicle was hesitating and was slow to accelerate. The vehicle was taken to the local dealer, where it was diagnosed as an electrical failure. The dealer informed the contact that the control module was not communicating with the TCM. The dealer scheduled an appointment. The vehicle was not repaired. The contact also called Marion Chrysler Dodge Jeep Ram 44 Worley Rd., Marion, NC 28752, Auto Star Chrysler Dodge Jeep Ram Fiat of Waynesville (280 Hyatt Creek Rd., Waynesville, NC 28786), and Crossroads Chrysler Dodge Jeep Ram of Henderson (120 US-158, Henderson, NC 27536). The manufacturer was not contacted. The failure mileage was approximately 140,829.
Mfg Campaign: 11623050
Recall Date: Nov 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I keep getting the service electronic stability control along with abs, no traction control,no remote start and no power whatsoever when I drive it happens mainly when it's cold outside but we have had this issue before and it was in and out of the dealerships garage for 8 months and the problem eventually went away after it got warm outside again. It is getting cold and now we can no longer drive our vehicle safely. I have heard of the recal of the 2019 and 2021-2025 models but I'm very confused as to why the other models aren't also recalled as there are thousands of complaints about the same or similar problems with my specific year of truck and others. Please fix this I am at a loss with my 40,000 truck that has 6 years left until it's paid off and I can't even drive it again.
Corrective Action:
I keep getting the service electronic stability control along with abs, no traction control,no remote start and no power whatsoever when I drive it happens mainly when it's cold outside but we have had this issue before and it was in and out of the dealerships garage for 8 months and the problem eventually went away after it got warm outside again. It is getting cold and now we can no longer drive our vehicle safely. I have heard of the recal of the 2019 and 2021-2025 models but I'm very confused as to why the other models aren't also recalled as there are thousands of complaints about the same or similar problems with my specific year of truck and others. Please fix this I am at a loss with my 40,000 truck that has 6 years left until it's paid off and I can't even drive it again.
Additional Notes:
I keep getting the service electronic stability control along with abs, no traction control,no remote start and no power whatsoever when I drive it happens mainly when it's cold outside but we have had this issue before and it was in and out of the dealerships garage for 8 months and the problem eventually went away after it got warm outside again. It is getting cold and now we can no longer drive our vehicle safely. I have heard of the recal of the 2019 and 2021-2025 models but I'm very confused as to why the other models aren't also recalled as there are thousands of complaints about the same or similar problems with my specific year of truck and others. Please fix this I am at a loss with my 40,000 truck that has 6 years left until it's paid off and I can't even drive it again.
Mfg Campaign: 11623028
Recall Date: Oct 31, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I keep getting the service electronic stability control along with abs, no traction control,no remote start and no power whatsoever when I drive it happens mainly when it's cold outside but we have had this issue before and it was in and out of the dealerships garage for 8 months and the problem eventually went away after it got warm outside again. It is getting cold and now we can no longer drive our vehicle safely. I have heard of the recal of the 2019 and 2021-2025 models but I'm very confused as to why the other models aren't also recalled as there are thousands of complaints about the same or similar problems with my specific year of truck and others. Please fix this I am at a loss with my 40,000 truck that has 6 years left until it's paid off and I can't even drive it again.
Corrective Action:
I keep getting the service electronic stability control along with abs, no traction control,no remote start and no power whatsoever when I drive it happens mainly when it's cold outside but we have had this issue before and it was in and out of the dealerships garage for 8 months and the problem eventually went away after it got warm outside again. It is getting cold and now we can no longer drive our vehicle safely. I have heard of the recal of the 2019 and 2021-2025 models but I'm very confused as to why the other models aren't also recalled as there are thousands of complaints about the same or similar problems with my specific year of truck and others. Please fix this I am at a loss with my 40,000 truck that has 6 years left until it's paid off and I can't even drive it again.
Additional Notes:
I keep getting the service electronic stability control along with abs, no traction control,no remote start and no power whatsoever when I drive it happens mainly when it's cold outside but we have had this issue before and it was in and out of the dealerships garage for 8 months and the problem eventually went away after it got warm outside again. It is getting cold and now we can no longer drive our vehicle safely. I have heard of the recal of the 2019 and 2021-2025 models but I'm very confused as to why the other models aren't also recalled as there are thousands of complaints about the same or similar problems with my specific year of truck and others. Please fix this I am at a loss with my 40,000 truck that has 6 years left until it's paid off and I can't even drive it again.
Mfg Campaign: 11623028
Recall Date: Oct 31, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I keep getting the service electronic stability control along with abs, no traction control,no remote start and no power whatsoever when I drive it happens mainly when it's cold outside but we have had this issue before and it was in and out of the dealerships garage for 8 months and the problem eventually went away after it got warm outside again. It is getting cold and now we can no longer drive our vehicle safely. I have heard of the recal of the 2019 and 2021-2025 models but I'm very confused as to why the other models aren't also recalled as there are thousands of complaints about the same or similar problems with my specific year of truck and others. Please fix this I am at a loss with my 40,000 truck that has 6 years left until it's paid off and I can't even drive it again.
Corrective Action:
I keep getting the service electronic stability control along with abs, no traction control,no remote start and no power whatsoever when I drive it happens mainly when it's cold outside but we have had this issue before and it was in and out of the dealerships garage for 8 months and the problem eventually went away after it got warm outside again. It is getting cold and now we can no longer drive our vehicle safely. I have heard of the recal of the 2019 and 2021-2025 models but I'm very confused as to why the other models aren't also recalled as there are thousands of complaints about the same or similar problems with my specific year of truck and others. Please fix this I am at a loss with my 40,000 truck that has 6 years left until it's paid off and I can't even drive it again.
Additional Notes:
I keep getting the service electronic stability control along with abs, no traction control,no remote start and no power whatsoever when I drive it happens mainly when it's cold outside but we have had this issue before and it was in and out of the dealerships garage for 8 months and the problem eventually went away after it got warm outside again. It is getting cold and now we can no longer drive our vehicle safely. I have heard of the recal of the 2019 and 2021-2025 models but I'm very confused as to why the other models aren't also recalled as there are thousands of complaints about the same or similar problems with my specific year of truck and others. Please fix this I am at a loss with my 40,000 truck that has 6 years left until it's paid off and I can't even drive it again.
Mfg Campaign: 11623028
Recall Date: Oct 31, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS control unit failure. Part number is 68295368AA. Dealer cannot fix problem due to no part being available. I've researched this issue online and found that they've issued 2 additional part numbers to replace the unit with, both are on backorder with the manufacturer. I managed to search online for all 3 part numbers and was able to locate one of them, the latest version actually and have ordered it. Here's the main issue. This is a well known and wide spread problem with the 2017-2018 Ram 1500 trucks, also why parts are not available at the dealer. When the ABS control unit fails, the ABS, traction control, trailer brake assist, and cruise control are INOP. This is a major safety issue while driving the vehicle and problematic when you can't easily get the problem repaired. I am out of warranty coverage as are most who have the same problem. I feel FCA should step up and do a Recall of these trucks and fix with a quality part before someone gets killed.
Corrective Action:
ABS control unit failure. Part number is 68295368AA. Dealer cannot fix problem due to no part being available. I've researched this issue online and found that they've issued 2 additional part numbers to replace the unit with, both are on backorder with the manufacturer. I managed to search online for all 3 part numbers and was able to locate one of them, the latest version actually and have ordered it. Here's the main issue. This is a well known and wide spread problem with the 2017-2018 Ram 1500 trucks, also why parts are not available at the dealer. When the ABS control unit fails, the ABS, traction control, trailer brake assist, and cruise control are INOP. This is a major safety issue while driving the vehicle and problematic when you can't easily get the problem repaired. I am out of warranty coverage as are most who have the same problem. I feel FCA should step up and do a Recall of these trucks and fix with a quality part before someone gets killed.
Additional Notes:
ABS control unit failure. Part number is 68295368AA. Dealer cannot fix problem due to no part being available. I've researched this issue online and found that they've issued 2 additional part numbers to replace the unit with, both are on backorder with the manufacturer. I managed to search online for all 3 part numbers and was able to locate one of them, the latest version actually and have ordered it. Here's the main issue. This is a well known and wide spread problem with the 2017-2018 Ram 1500 trucks, also why parts are not available at the dealer. When the ABS control unit fails, the ABS, traction control, trailer brake assist, and cruise control are INOP. This is a major safety issue while driving the vehicle and problematic when you can't easily get the problem repaired. I am out of warranty coverage as are most who have the same problem. I feel FCA should step up and do a Recall of these trucks and fix with a quality part before someone gets killed.
Mfg Campaign: 11621868
Recall Date: Oct 25, 2024
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