Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Ram 1500 trucks. The fuel tanks in the affected vehicles may have a broken fuel tank control valve which might leak fuel if the vehicle were to become inverted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T45
Recall Date: Jul 7, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Consumer Complaints
995 ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Front gas tank strap pulled through frame while driving down highway, after checking the spot in the frame was severely corroded/rusted. Gas tank was hanging off bottom of truck, with strap hitting against driveshaft. Vehicle was purchased about 3 months ago from dealership with no notation of this issue. No warnings or signs prior to event happening.
Corrective Action:
Front gas tank strap pulled through frame while driving down highway, after checking the spot in the frame was severely corroded/rusted. Gas tank was hanging off bottom of truck, with strap hitting against driveshaft. Vehicle was purchased about 3 months ago from dealership with no notation of this issue. No warnings or signs prior to event happening.
Additional Notes:
Front gas tank strap pulled through frame while driving down highway, after checking the spot in the frame was severely corroded/rusted. Gas tank was hanging off bottom of truck, with strap hitting against driveshaft. Vehicle was purchased about 3 months ago from dealership with no notation of this issue. No warnings or signs prior to event happening.
Mfg Campaign: 11620940
Recall Date: Oct 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
There is a recall 66-A for this vehicle that was repaired Nov.21,2023. This recall for this Vin truck is a system update on the electric throttle control. There is another part of this recall that some vehicles have then had the crankshaft position to be off due to the tonewheel magnetic strip to break. This happened after the initial system update was done last year. This vin should also be covered under the recall for the tonewheel breaking. I am requesting it to be covered under the recall and reimbursement for the 1837.82 cost.
Corrective Action:
There is a recall 66-A for this vehicle that was repaired Nov.21,2023. This recall for this Vin truck is a system update on the electric throttle control. There is another part of this recall that some vehicles have then had the crankshaft position to be off due to the tonewheel magnetic strip to break. This happened after the initial system update was done last year. This vin should also be covered under the recall for the tonewheel breaking. I am requesting it to be covered under the recall and reimbursement for the 1837.82 cost.
Additional Notes:
There is a recall 66-A for this vehicle that was repaired Nov.21,2023. This recall for this Vin truck is a system update on the electric throttle control. There is another part of this recall that some vehicles have then had the crankshaft position to be off due to the tonewheel magnetic strip to break. This happened after the initial system update was done last year. This vin should also be covered under the recall for the tonewheel breaking. I am requesting it to be covered under the recall and reimbursement for the 1837.82 cost.
Mfg Campaign: 11620570
Recall Date: Oct 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Loss of dash display engine shuts down and no control of anything including steering very dangerous
Corrective Action:
Loss of dash display engine shuts down and no control of anything including steering very dangerous
Additional Notes:
Loss of dash display engine shuts down and no control of anything including steering very dangerous
Mfg Campaign: 11619284
Recall Date: Oct 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Loss of dash display engine shuts down and no control of anything including steering very dangerous
Corrective Action:
Loss of dash display engine shuts down and no control of anything including steering very dangerous
Additional Notes:
Loss of dash display engine shuts down and no control of anything including steering very dangerous
Mfg Campaign: 11619284
Recall Date: Oct 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Loss of dash display engine shuts down and no control of anything including steering very dangerous
Corrective Action:
Loss of dash display engine shuts down and no control of anything including steering very dangerous
Additional Notes:
Loss of dash display engine shuts down and no control of anything including steering very dangerous
Mfg Campaign: 11619284
Recall Date: Oct 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The cruse control comes one when it wants to this is an intermittent problem and gives no warnings it has happened several times since we bought the truck
Corrective Action:
The cruse control comes one when it wants to this is an intermittent problem and gives no warnings it has happened several times since we bought the truck
Additional Notes:
The cruse control comes one when it wants to this is an intermittent problem and gives no warnings it has happened several times since we bought the truck
Mfg Campaign: 11617212
Recall Date: Sep 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The cruse control comes one when it wants to this is an intermittent problem and gives no warnings it has happened several times since we bought the truck
Corrective Action:
The cruse control comes one when it wants to this is an intermittent problem and gives no warnings it has happened several times since we bought the truck
Additional Notes:
The cruse control comes one when it wants to this is an intermittent problem and gives no warnings it has happened several times since we bought the truck
Mfg Campaign: 11617212
Recall Date: Sep 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The car has hit the brakes multiple times by itself on the highway. The car also does not have traction control anymore and I almost lost control with both of my kids in the car when I went to speed up and pass someone. Since the car is rear wheel drive, I almost spun out but I let go of the gas and kept my wheel straight and it aligned itself back to normal. I’ve been in contact with the dealership about the abs problems and they said it’s a computer that is on back order for someone reason. This is very dangerous and I’ve read many reports online of how it’s happened to many folks. I constantly have an abs, brake, and traction light on. In addition, the problem Can’t even Be fixed since they don’t have the computer at the dealership. Dodge needs to fix this dangerous problem. It happened today, the spinning out, which is why I am sending this now. But I’ve had multiple issues driving in the highway with the car braking by itself due to the abs computer having an issue that dodge knows about.
Corrective Action:
The car has hit the brakes multiple times by itself on the highway. The car also does not have traction control anymore and I almost lost control with both of my kids in the car when I went to speed up and pass someone. Since the car is rear wheel drive, I almost spun out but I let go of the gas and kept my wheel straight and it aligned itself back to normal. I’ve been in contact with the dealership about the abs problems and they said it’s a computer that is on back order for someone reason. This is very dangerous and I’ve read many reports online of how it’s happened to many folks. I constantly have an abs, brake, and traction light on. In addition, the problem Can’t even Be fixed since they don’t have the computer at the dealership. Dodge needs to fix this dangerous problem. It happened today, the spinning out, which is why I am sending this now. But I’ve had multiple issues driving in the highway with the car braking by itself due to the abs computer having an issue that dodge knows about.
Additional Notes:
The car has hit the brakes multiple times by itself on the highway. The car also does not have traction control anymore and I almost lost control with both of my kids in the car when I went to speed up and pass someone. Since the car is rear wheel drive, I almost spun out but I let go of the gas and kept my wheel straight and it aligned itself back to normal. I’ve been in contact with the dealership about the abs problems and they said it’s a computer that is on back order for someone reason. This is very dangerous and I’ve read many reports online of how it’s happened to many folks. I constantly have an abs, brake, and traction light on. In addition, the problem Can’t even Be fixed since they don’t have the computer at the dealership. Dodge needs to fix this dangerous problem. It happened today, the spinning out, which is why I am sending this now. But I’ve had multiple issues driving in the highway with the car braking by itself due to the abs computer having an issue that dodge knows about.
Mfg Campaign: 11616765
Recall Date: Sep 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car has hit the brakes multiple times by itself on the highway. The car also does not have traction control anymore and I almost lost control with both of my kids in the car when I went to speed up and pass someone. Since the car is rear wheel drive, I almost spun out but I let go of the gas and kept my wheel straight and it aligned itself back to normal. I’ve been in contact with the dealership about the abs problems and they said it’s a computer that is on back order for someone reason. This is very dangerous and I’ve read many reports online of how it’s happened to many folks. I constantly have an abs, brake, and traction light on. In addition, the problem Can’t even Be fixed since they don’t have the computer at the dealership. Dodge needs to fix this dangerous problem. It happened today, the spinning out, which is why I am sending this now. But I’ve had multiple issues driving in the highway with the car braking by itself due to the abs computer having an issue that dodge knows about.
Corrective Action:
The car has hit the brakes multiple times by itself on the highway. The car also does not have traction control anymore and I almost lost control with both of my kids in the car when I went to speed up and pass someone. Since the car is rear wheel drive, I almost spun out but I let go of the gas and kept my wheel straight and it aligned itself back to normal. I’ve been in contact with the dealership about the abs problems and they said it’s a computer that is on back order for someone reason. This is very dangerous and I’ve read many reports online of how it’s happened to many folks. I constantly have an abs, brake, and traction light on. In addition, the problem Can’t even Be fixed since they don’t have the computer at the dealership. Dodge needs to fix this dangerous problem. It happened today, the spinning out, which is why I am sending this now. But I’ve had multiple issues driving in the highway with the car braking by itself due to the abs computer having an issue that dodge knows about.
Additional Notes:
The car has hit the brakes multiple times by itself on the highway. The car also does not have traction control anymore and I almost lost control with both of my kids in the car when I went to speed up and pass someone. Since the car is rear wheel drive, I almost spun out but I let go of the gas and kept my wheel straight and it aligned itself back to normal. I’ve been in contact with the dealership about the abs problems and they said it’s a computer that is on back order for someone reason. This is very dangerous and I’ve read many reports online of how it’s happened to many folks. I constantly have an abs, brake, and traction light on. In addition, the problem Can’t even Be fixed since they don’t have the computer at the dealership. Dodge needs to fix this dangerous problem. It happened today, the spinning out, which is why I am sending this now. But I’ve had multiple issues driving in the highway with the car braking by itself due to the abs computer having an issue that dodge knows about.
Mfg Campaign: 11616765
Recall Date: Sep 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Ram 1500. The contact stated while driving 15 MPH out of the driveway, the ABS warning light illuminated. The vehicle was taken to an independent mechanic who determined that the ABS module needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 98,000.
Corrective Action:
The contact owns a 2017 Ram 1500. The contact stated while driving 15 MPH out of the driveway, the ABS warning light illuminated. The vehicle was taken to an independent mechanic who determined that the ABS module needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 98,000.
Additional Notes:
The contact owns a 2017 Ram 1500. The contact stated while driving 15 MPH out of the driveway, the ABS warning light illuminated. The vehicle was taken to an independent mechanic who determined that the ABS module needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 98,000.
Mfg Campaign: 11616224
Recall Date: Sep 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
1) Exhaust Manifold and exhaust bolts. Cause exhaust leak and puts me at risk of exhaust coming into passenger area. Ticking on cold start up til warms up. It's been reproduced and diagnosed at dealership. Exhaust manifold and exhaust manifold bolts are a well known issue that's has been reported multiple times and seems to be ignored. 2) Ignition Lock Cylinder on start up intermittently it sounds as if gets stuck turning over and will power up for 1-2 secs and shut off. Been reproduced at dealership. 3)Evap system code.
Corrective Action:
1) Exhaust Manifold and exhaust bolts. Cause exhaust leak and puts me at risk of exhaust coming into passenger area. Ticking on cold start up til warms up. It's been reproduced and diagnosed at dealership. Exhaust manifold and exhaust manifold bolts are a well known issue that's has been reported multiple times and seems to be ignored. 2) Ignition Lock Cylinder on start up intermittently it sounds as if gets stuck turning over and will power up for 1-2 secs and shut off. Been reproduced at dealership. 3)Evap system code.
Additional Notes:
1) Exhaust Manifold and exhaust bolts. Cause exhaust leak and puts me at risk of exhaust coming into passenger area. Ticking on cold start up til warms up. It's been reproduced and diagnosed at dealership. Exhaust manifold and exhaust manifold bolts are a well known issue that's has been reported multiple times and seems to be ignored. 2) Ignition Lock Cylinder on start up intermittently it sounds as if gets stuck turning over and will power up for 1-2 secs and shut off. Been reproduced at dealership. 3)Evap system code.
Mfg Campaign: 11615742
Recall Date: Sep 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
1) Exhaust Manifold and exhaust bolts. Cause exhaust leak and puts me at risk of exhaust coming into passenger area. Ticking on cold start up til warms up. It's been reproduced and diagnosed at dealership. Exhaust manifold and exhaust manifold bolts are a well known issue that's has been reported multiple times and seems to be ignored. 2) Ignition Lock Cylinder on start up intermittently it sounds as if gets stuck turning over and will power up for 1-2 secs and shut off. Been reproduced at dealership. 3)Evap system code.
Corrective Action:
1) Exhaust Manifold and exhaust bolts. Cause exhaust leak and puts me at risk of exhaust coming into passenger area. Ticking on cold start up til warms up. It's been reproduced and diagnosed at dealership. Exhaust manifold and exhaust manifold bolts are a well known issue that's has been reported multiple times and seems to be ignored. 2) Ignition Lock Cylinder on start up intermittently it sounds as if gets stuck turning over and will power up for 1-2 secs and shut off. Been reproduced at dealership. 3)Evap system code.
Additional Notes:
1) Exhaust Manifold and exhaust bolts. Cause exhaust leak and puts me at risk of exhaust coming into passenger area. Ticking on cold start up til warms up. It's been reproduced and diagnosed at dealership. Exhaust manifold and exhaust manifold bolts are a well known issue that's has been reported multiple times and seems to be ignored. 2) Ignition Lock Cylinder on start up intermittently it sounds as if gets stuck turning over and will power up for 1-2 secs and shut off. Been reproduced at dealership. 3)Evap system code.
Mfg Campaign: 11615742
Recall Date: Sep 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1) Exhaust Manifold and exhaust bolts. Cause exhaust leak and puts me at risk of exhaust coming into passenger area. Ticking on cold start up til warms up. It's been reproduced and diagnosed at dealership. Exhaust manifold and exhaust manifold bolts are a well known issue that's has been reported multiple times and seems to be ignored. 2) Ignition Lock Cylinder on start up intermittently it sounds as if gets stuck turning over and will power up for 1-2 secs and shut off. Been reproduced at dealership. 3)Evap system code.
Corrective Action:
1) Exhaust Manifold and exhaust bolts. Cause exhaust leak and puts me at risk of exhaust coming into passenger area. Ticking on cold start up til warms up. It's been reproduced and diagnosed at dealership. Exhaust manifold and exhaust manifold bolts are a well known issue that's has been reported multiple times and seems to be ignored. 2) Ignition Lock Cylinder on start up intermittently it sounds as if gets stuck turning over and will power up for 1-2 secs and shut off. Been reproduced at dealership. 3)Evap system code.
Additional Notes:
1) Exhaust Manifold and exhaust bolts. Cause exhaust leak and puts me at risk of exhaust coming into passenger area. Ticking on cold start up til warms up. It's been reproduced and diagnosed at dealership. Exhaust manifold and exhaust manifold bolts are a well known issue that's has been reported multiple times and seems to be ignored. 2) Ignition Lock Cylinder on start up intermittently it sounds as if gets stuck turning over and will power up for 1-2 secs and shut off. Been reproduced at dealership. 3)Evap system code.
Mfg Campaign: 11615742
Recall Date: Sep 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Potential Consequences:
The contact owns a 2017 Ram 1500. The contact stated that while driving at 45 MPH, the ABS, traction control, and brake warning lights were illuminated. The vehicle was taken to the local dealer, who informed the contact that the module was not available. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 49,000.
Corrective Action:
The contact owns a 2017 Ram 1500. The contact stated that while driving at 45 MPH, the ABS, traction control, and brake warning lights were illuminated. The vehicle was taken to the local dealer, who informed the contact that the module was not available. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 49,000.
Additional Notes:
The contact owns a 2017 Ram 1500. The contact stated that while driving at 45 MPH, the ABS, traction control, and brake warning lights were illuminated. The vehicle was taken to the local dealer, who informed the contact that the module was not available. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 49,000.
Mfg Campaign: 11614180
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Power steering control not working. It's getting power but not engaging the motor.
Corrective Action:
Power steering control not working. It's getting power but not engaging the motor.
Additional Notes:
Power steering control not working. It's getting power but not engaging the motor.
Mfg Campaign: 11613843
Recall Date: Sep 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Was driving down highway and steering wheel locked up and service power steering alarm came on, almost hit an oncoming car in opposite flow of traffic. Shut truck off and re started it and was able to limp the truck home on back roads with the steering still intermittently giving out. Got it home and called service to get it scheduled and had to have it towed as steering went fully out and the shop said the whole electronic power steering rack and pinion went out and needs replaced, now I have to cough up over $4300 to fix it on a new truck, let alone im scared to death to drive it as the shop said this is an ongoing problem with a lot of Ram pickups due to water getting into the EPS board and shorting it out. Ram needs to recall this!! I had my girlfriend and baby in the truck with me and we could have all gotten hurt when the steering went out down the highway.
Corrective Action:
Was driving down highway and steering wheel locked up and service power steering alarm came on, almost hit an oncoming car in opposite flow of traffic. Shut truck off and re started it and was able to limp the truck home on back roads with the steering still intermittently giving out. Got it home and called service to get it scheduled and had to have it towed as steering went fully out and the shop said the whole electronic power steering rack and pinion went out and needs replaced, now I have to cough up over $4300 to fix it on a new truck, let alone im scared to death to drive it as the shop said this is an ongoing problem with a lot of Ram pickups due to water getting into the EPS board and shorting it out. Ram needs to recall this!! I had my girlfriend and baby in the truck with me and we could have all gotten hurt when the steering went out down the highway.
Additional Notes:
Was driving down highway and steering wheel locked up and service power steering alarm came on, almost hit an oncoming car in opposite flow of traffic. Shut truck off and re started it and was able to limp the truck home on back roads with the steering still intermittently giving out. Got it home and called service to get it scheduled and had to have it towed as steering went fully out and the shop said the whole electronic power steering rack and pinion went out and needs replaced, now I have to cough up over $4300 to fix it on a new truck, let alone im scared to death to drive it as the shop said this is an ongoing problem with a lot of Ram pickups due to water getting into the EPS board and shorting it out. Ram needs to recall this!! I had my girlfriend and baby in the truck with me and we could have all gotten hurt when the steering went out down the highway.
Mfg Campaign: 11612192
Recall Date: Sep 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ram 1500. The contact stated while driving 35 MPH, the vehicle stalled. There was no warning light illuminated. The contact pulled over to the side of the road where the vehicle failed to restart. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed and determined that the tone wheel and the crankshaft position sensor had failed and needed to be replaced. The dealer charged a repair fee and informed the contact that the repair could not be covered under NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) because the recall only covered the PCM software update. The vehicle was being repaired. The contact related the parts replacement to Chrysler Campaign Number: D-21-10. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under the campaign. The failure mileage was approximately 142,000.
Corrective Action:
The contact owns a 2017 Ram 1500. The contact stated while driving 35 MPH, the vehicle stalled. There was no warning light illuminated. The contact pulled over to the side of the road where the vehicle failed to restart. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed and determined that the tone wheel and the crankshaft position sensor had failed and needed to be replaced. The dealer charged a repair fee and informed the contact that the repair could not be covered under NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) because the recall only covered the PCM software update. The vehicle was being repaired. The contact related the parts replacement to Chrysler Campaign Number: D-21-10. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under the campaign. The failure mileage was approximately 142,000.
Additional Notes:
The contact owns a 2017 Ram 1500. The contact stated while driving 35 MPH, the vehicle stalled. There was no warning light illuminated. The contact pulled over to the side of the road where the vehicle failed to restart. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed and determined that the tone wheel and the crankshaft position sensor had failed and needed to be replaced. The dealer charged a repair fee and informed the contact that the repair could not be covered under NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) because the recall only covered the PCM software update. The vehicle was being repaired. The contact related the parts replacement to Chrysler Campaign Number: D-21-10. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under the campaign. The failure mileage was approximately 142,000.
Mfg Campaign: 11611251
Recall Date: Aug 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
1.The components that failed were the entire rear dif. It will be available for inspection and I will make certain that my mechanic takes photos. 2. My brakes completely locked up on me TWICE and the vehicle stalled. I was left in the middle of the road on a downward slope and on a curve, a blind spot. I was extremely fortunate that this didn't take place on the interstate and that there wasn't a tractor trailer following behind me!! 3. My mechanic verified that it was in fact the rear differential that was destroyed. The inside of the casing was "chewed up" by the gears. He called around and was able to locate a slightly used one to attempt to save me money and it was easier for him to complete the task of replacing it. 4. There are no police reports or insurance claims. 5. There were no warning lamps to alert me that anything was wrong. The only thing that took place was the truck lost power TWICE while traveling on the interstate where I was forced to stop in the break down lane. Both situations could have ended MUCH WORSE for me.
Corrective Action:
1.The components that failed were the entire rear dif. It will be available for inspection and I will make certain that my mechanic takes photos. 2. My brakes completely locked up on me TWICE and the vehicle stalled. I was left in the middle of the road on a downward slope and on a curve, a blind spot. I was extremely fortunate that this didn't take place on the interstate and that there wasn't a tractor trailer following behind me!! 3. My mechanic verified that it was in fact the rear differential that was destroyed. The inside of the casing was "chewed up" by the gears. He called around and was able to locate a slightly used one to attempt to save me money and it was easier for him to complete the task of replacing it. 4. There are no police reports or insurance claims. 5. There were no warning lamps to alert me that anything was wrong. The only thing that took place was the truck lost power TWICE while traveling on the interstate where I was forced to stop in the break down lane. Both situations could have ended MUCH WORSE for me.
Additional Notes:
1.The components that failed were the entire rear dif. It will be available for inspection and I will make certain that my mechanic takes photos. 2. My brakes completely locked up on me TWICE and the vehicle stalled. I was left in the middle of the road on a downward slope and on a curve, a blind spot. I was extremely fortunate that this didn't take place on the interstate and that there wasn't a tractor trailer following behind me!! 3. My mechanic verified that it was in fact the rear differential that was destroyed. The inside of the casing was "chewed up" by the gears. He called around and was able to locate a slightly used one to attempt to save me money and it was easier for him to complete the task of replacing it. 4. There are no police reports or insurance claims. 5. There were no warning lamps to alert me that anything was wrong. The only thing that took place was the truck lost power TWICE while traveling on the interstate where I was forced to stop in the break down lane. Both situations could have ended MUCH WORSE for me.
Mfg Campaign: 11610782
Recall Date: Aug 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
1.The components that failed were the entire rear dif. It will be available for inspection and I will make certain that my mechanic takes photos. 2. My brakes completely locked up on me TWICE and the vehicle stalled. I was left in the middle of the road on a downward slope and on a curve, a blind spot. I was extremely fortunate that this didn't take place on the interstate and that there wasn't a tractor trailer following behind me!! 3. My mechanic verified that it was in fact the rear differential that was destroyed. The inside of the casing was "chewed up" by the gears. He called around and was able to locate a slightly used one to attempt to save me money and it was easier for him to complete the task of replacing it. 4. There are no police reports or insurance claims. 5. There were no warning lamps to alert me that anything was wrong. The only thing that took place was the truck lost power TWICE while traveling on the interstate where I was forced to stop in the break down lane. Both situations could have ended MUCH WORSE for me.
Corrective Action:
1.The components that failed were the entire rear dif. It will be available for inspection and I will make certain that my mechanic takes photos. 2. My brakes completely locked up on me TWICE and the vehicle stalled. I was left in the middle of the road on a downward slope and on a curve, a blind spot. I was extremely fortunate that this didn't take place on the interstate and that there wasn't a tractor trailer following behind me!! 3. My mechanic verified that it was in fact the rear differential that was destroyed. The inside of the casing was "chewed up" by the gears. He called around and was able to locate a slightly used one to attempt to save me money and it was easier for him to complete the task of replacing it. 4. There are no police reports or insurance claims. 5. There were no warning lamps to alert me that anything was wrong. The only thing that took place was the truck lost power TWICE while traveling on the interstate where I was forced to stop in the break down lane. Both situations could have ended MUCH WORSE for me.
Additional Notes:
1.The components that failed were the entire rear dif. It will be available for inspection and I will make certain that my mechanic takes photos. 2. My brakes completely locked up on me TWICE and the vehicle stalled. I was left in the middle of the road on a downward slope and on a curve, a blind spot. I was extremely fortunate that this didn't take place on the interstate and that there wasn't a tractor trailer following behind me!! 3. My mechanic verified that it was in fact the rear differential that was destroyed. The inside of the casing was "chewed up" by the gears. He called around and was able to locate a slightly used one to attempt to save me money and it was easier for him to complete the task of replacing it. 4. There are no police reports or insurance claims. 5. There were no warning lamps to alert me that anything was wrong. The only thing that took place was the truck lost power TWICE while traveling on the interstate where I was forced to stop in the break down lane. Both situations could have ended MUCH WORSE for me.
Mfg Campaign: 11610782
Recall Date: Aug 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
1.The components that failed were the entire rear dif. It will be available for inspection and I will make certain that my mechanic takes photos. 2. My brakes completely locked up on me TWICE and the vehicle stalled. I was left in the middle of the road on a downward slope and on a curve, a blind spot. I was extremely fortunate that this didn't take place on the interstate and that there wasn't a tractor trailer following behind me!! 3. My mechanic verified that it was in fact the rear differential that was destroyed. The inside of the casing was "chewed up" by the gears. He called around and was able to locate a slightly used one to attempt to save me money and it was easier for him to complete the task of replacing it. 4. There are no police reports or insurance claims. 5. There were no warning lamps to alert me that anything was wrong. The only thing that took place was the truck lost power TWICE while traveling on the interstate where I was forced to stop in the break down lane. Both situations could have ended MUCH WORSE for me.
Corrective Action:
1.The components that failed were the entire rear dif. It will be available for inspection and I will make certain that my mechanic takes photos. 2. My brakes completely locked up on me TWICE and the vehicle stalled. I was left in the middle of the road on a downward slope and on a curve, a blind spot. I was extremely fortunate that this didn't take place on the interstate and that there wasn't a tractor trailer following behind me!! 3. My mechanic verified that it was in fact the rear differential that was destroyed. The inside of the casing was "chewed up" by the gears. He called around and was able to locate a slightly used one to attempt to save me money and it was easier for him to complete the task of replacing it. 4. There are no police reports or insurance claims. 5. There were no warning lamps to alert me that anything was wrong. The only thing that took place was the truck lost power TWICE while traveling on the interstate where I was forced to stop in the break down lane. Both situations could have ended MUCH WORSE for me.
Additional Notes:
1.The components that failed were the entire rear dif. It will be available for inspection and I will make certain that my mechanic takes photos. 2. My brakes completely locked up on me TWICE and the vehicle stalled. I was left in the middle of the road on a downward slope and on a curve, a blind spot. I was extremely fortunate that this didn't take place on the interstate and that there wasn't a tractor trailer following behind me!! 3. My mechanic verified that it was in fact the rear differential that was destroyed. The inside of the casing was "chewed up" by the gears. He called around and was able to locate a slightly used one to attempt to save me money and it was easier for him to complete the task of replacing it. 4. There are no police reports or insurance claims. 5. There were no warning lamps to alert me that anything was wrong. The only thing that took place was the truck lost power TWICE while traveling on the interstate where I was forced to stop in the break down lane. Both situations could have ended MUCH WORSE for me.
Mfg Campaign: 11610782
Recall Date: Aug 26, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury