Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Ram 1500 trucks. The fuel tanks in the affected vehicles may have a broken fuel tank control valve which might leak fuel if the vehicle were to become inverted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T45
Recall Date: Jul 7, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Consumer Complaints
995 ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Engine light came on with code. Was for 3 way coolant heater valve. Purchased part and replaced a few weeks ago. Engine light is back on . I see online chrysler had a recall for the same issue on the 2017 Dodge ram. I called NTSB to check on recall they said could be internal recall at chrysler. I tried to call Chrysler and I am put on hold. I would like Chrysler to authorize this to be fixed further at a local Chrysler/Dodge dealer in my area. Attached is the prior recall for the same issue that I am having now. There obviously is an issue that company is aware of and had a recall. Now it is happening to newer models an there should be a recall to be fixed free of charge. NTSB shows NO safety recall for this. There are MANY reports in forums on the internet of this exact problem. It is code P2681. "A 2017 Dodge Ram 1500 may have been subject to a recall regarding the "3-way coolant heater control valve" due to a potential issue with the valve's internal circuit board, which could cause it to stick in a position that prevents proper coolant flow to the heater core, impacting windshield defrosting capabilities; this recall is identified as NHTSA Campaign Number 13V-177."
Corrective Action:
Engine light came on with code. Was for 3 way coolant heater valve. Purchased part and replaced a few weeks ago. Engine light is back on . I see online chrysler had a recall for the same issue on the 2017 Dodge ram. I called NTSB to check on recall they said could be internal recall at chrysler. I tried to call Chrysler and I am put on hold. I would like Chrysler to authorize this to be fixed further at a local Chrysler/Dodge dealer in my area. Attached is the prior recall for the same issue that I am having now. There obviously is an issue that company is aware of and had a recall. Now it is happening to newer models an there should be a recall to be fixed free of charge. NTSB shows NO safety recall for this. There are MANY reports in forums on the internet of this exact problem. It is code P2681. "A 2017 Dodge Ram 1500 may have been subject to a recall regarding the "3-way coolant heater control valve" due to a potential issue with the valve's internal circuit board, which could cause it to stick in a position that prevents proper coolant flow to the heater core, impacting windshield defrosting capabilities; this recall is identified as NHTSA Campaign Number 13V-177."
Additional Notes:
Engine light came on with code. Was for 3 way coolant heater valve. Purchased part and replaced a few weeks ago. Engine light is back on . I see online chrysler had a recall for the same issue on the 2017 Dodge ram. I called NTSB to check on recall they said could be internal recall at chrysler. I tried to call Chrysler and I am put on hold. I would like Chrysler to authorize this to be fixed further at a local Chrysler/Dodge dealer in my area. Attached is the prior recall for the same issue that I am having now. There obviously is an issue that company is aware of and had a recall. Now it is happening to newer models an there should be a recall to be fixed free of charge. NTSB shows NO safety recall for this. There are MANY reports in forums on the internet of this exact problem. It is code P2681. "A 2017 Dodge Ram 1500 may have been subject to a recall regarding the "3-way coolant heater control valve" due to a potential issue with the valve's internal circuit board, which could cause it to stick in a position that prevents proper coolant flow to the heater core, impacting windshield defrosting capabilities; this recall is identified as NHTSA Campaign Number 13V-177."
Mfg Campaign: 11635688
Recall Date: Jan 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
It is having the same issues like the recall for the 2500 and up for the abs hydraulic control unit. Warning lights are on and does not have cruise control, traction control, nor 4 wheel drive
Corrective Action:
It is having the same issues like the recall for the 2500 and up for the abs hydraulic control unit. Warning lights are on and does not have cruise control, traction control, nor 4 wheel drive
Additional Notes:
It is having the same issues like the recall for the 2500 and up for the abs hydraulic control unit. Warning lights are on and does not have cruise control, traction control, nor 4 wheel drive
Mfg Campaign: 11635131
Recall Date: Jan 9, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
It is having the same issues like the recall for the 2500 and up for the abs hydraulic control unit. Warning lights are on and does not have cruise control, traction control, nor 4 wheel drive
Corrective Action:
It is having the same issues like the recall for the 2500 and up for the abs hydraulic control unit. Warning lights are on and does not have cruise control, traction control, nor 4 wheel drive
Additional Notes:
It is having the same issues like the recall for the 2500 and up for the abs hydraulic control unit. Warning lights are on and does not have cruise control, traction control, nor 4 wheel drive
Mfg Campaign: 11635131
Recall Date: Jan 9, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Ram 1500. The contact stated that while driving at an undisclosed speed, the "Service Trailer System Brakes" and "4WD Disabled" messages were displayed. Additionally, the cruise control was inoperable. The vehicle was taken to an independent mechanic, who replaced the front hub sensor, but the failure persisted. The vehicle was then taken to the dealer, who determined that the ABS control module needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 180,000.
Corrective Action:
The contact owns a 2017 Ram 1500. The contact stated that while driving at an undisclosed speed, the "Service Trailer System Brakes" and "4WD Disabled" messages were displayed. Additionally, the cruise control was inoperable. The vehicle was taken to an independent mechanic, who replaced the front hub sensor, but the failure persisted. The vehicle was then taken to the dealer, who determined that the ABS control module needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 180,000.
Additional Notes:
The contact owns a 2017 Ram 1500. The contact stated that while driving at an undisclosed speed, the "Service Trailer System Brakes" and "4WD Disabled" messages were displayed. Additionally, the cruise control was inoperable. The vehicle was taken to an independent mechanic, who replaced the front hub sensor, but the failure persisted. The vehicle was then taken to the dealer, who determined that the ABS control module needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 180,000.
Mfg Campaign: 11634789
Recall Date: Jan 8, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2017 Ram 1500. The contact stated that while driving at an undisclosed speed, the "Service Trailer System Brakes" and "4WD Disabled" messages were displayed. Additionally, the cruise control was inoperable. The vehicle was taken to an independent mechanic, who replaced the front hub sensor, but the failure persisted. The vehicle was then taken to the dealer, who determined that the ABS control module needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 180,000.
Corrective Action:
The contact owns a 2017 Ram 1500. The contact stated that while driving at an undisclosed speed, the "Service Trailer System Brakes" and "4WD Disabled" messages were displayed. Additionally, the cruise control was inoperable. The vehicle was taken to an independent mechanic, who replaced the front hub sensor, but the failure persisted. The vehicle was then taken to the dealer, who determined that the ABS control module needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 180,000.
Additional Notes:
The contact owns a 2017 Ram 1500. The contact stated that while driving at an undisclosed speed, the "Service Trailer System Brakes" and "4WD Disabled" messages were displayed. Additionally, the cruise control was inoperable. The vehicle was taken to an independent mechanic, who replaced the front hub sensor, but the failure persisted. The vehicle was then taken to the dealer, who determined that the ABS control module needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 180,000.
Mfg Campaign: 11634789
Recall Date: Jan 8, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Lost eps while pulling my Travel Trailer. Was able to get stopped without incident. Restarted vehicle and had eps. On another occasions ,started vehicle and no eps. This has become a problem any time the outside temperature is below 65 degrees. Can usually get eps after letting engine warm up.
Corrective Action:
Lost eps while pulling my Travel Trailer. Was able to get stopped without incident. Restarted vehicle and had eps. On another occasions ,started vehicle and no eps. This has become a problem any time the outside temperature is below 65 degrees. Can usually get eps after letting engine warm up.
Additional Notes:
Lost eps while pulling my Travel Trailer. Was able to get stopped without incident. Restarted vehicle and had eps. On another occasions ,started vehicle and no eps. This has become a problem any time the outside temperature is below 65 degrees. Can usually get eps after letting engine warm up.
Mfg Campaign: 11634228
Recall Date: Jan 5, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS system went down on my truck, brakes still work but no ABS system! Received no recall papers even though the truck is a 2017 Dodge Ram and 2017 trucks are under recalls.
Corrective Action:
ABS system went down on my truck, brakes still work but no ABS system! Received no recall papers even though the truck is a 2017 Dodge Ram and 2017 trucks are under recalls.
Additional Notes:
ABS system went down on my truck, brakes still work but no ABS system! Received no recall papers even though the truck is a 2017 Dodge Ram and 2017 trucks are under recalls.
Mfg Campaign: 11633096
Recall Date: Dec 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
In my 2017 dodge ram 1500 big horn, the rack and pinioning computer system failed while driving it. Dealer ship stated it was a pretty common failure and the parts are normally in high demand. After doing research it appears that the years around 2017 have had recalls on the same part but the 2017 does not. If the system failed while someone unfamiliar with driving a car with no power steering it could cause wrecks and serious health problems.
Corrective Action:
In my 2017 dodge ram 1500 big horn, the rack and pinioning computer system failed while driving it. Dealer ship stated it was a pretty common failure and the parts are normally in high demand. After doing research it appears that the years around 2017 have had recalls on the same part but the 2017 does not. If the system failed while someone unfamiliar with driving a car with no power steering it could cause wrecks and serious health problems.
Additional Notes:
In my 2017 dodge ram 1500 big horn, the rack and pinioning computer system failed while driving it. Dealer ship stated it was a pretty common failure and the parts are normally in high demand. After doing research it appears that the years around 2017 have had recalls on the same part but the 2017 does not. If the system failed while someone unfamiliar with driving a car with no power steering it could cause wrecks and serious health problems.
Mfg Campaign: 11632671
Recall Date: Dec 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Power steering failed while driving. Replace the power steering rack (dealership replaced it). It still failing due to the torque sensor or the steering wheel, a steering wheel angle sensor being faulty,. Very dangerous if the vehicles power steering randomly stops doing its job while in motion.
Corrective Action:
Power steering failed while driving. Replace the power steering rack (dealership replaced it). It still failing due to the torque sensor or the steering wheel, a steering wheel angle sensor being faulty,. Very dangerous if the vehicles power steering randomly stops doing its job while in motion.
Additional Notes:
Power steering failed while driving. Replace the power steering rack (dealership replaced it). It still failing due to the torque sensor or the steering wheel, a steering wheel angle sensor being faulty,. Very dangerous if the vehicles power steering randomly stops doing its job while in motion.
Mfg Campaign: 11632060
Recall Date: Dec 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Power steering failed while driving. Replace the power steering rack (dealership replaced it). It still failing due to the torque sensor or the steering wheel, a steering wheel angle sensor being faulty,. Very dangerous if the vehicles power steering randomly stops doing its job while in motion.
Corrective Action:
Power steering failed while driving. Replace the power steering rack (dealership replaced it). It still failing due to the torque sensor or the steering wheel, a steering wheel angle sensor being faulty,. Very dangerous if the vehicles power steering randomly stops doing its job while in motion.
Additional Notes:
Power steering failed while driving. Replace the power steering rack (dealership replaced it). It still failing due to the torque sensor or the steering wheel, a steering wheel angle sensor being faulty,. Very dangerous if the vehicles power steering randomly stops doing its job while in motion.
Mfg Campaign: 11632060
Recall Date: Dec 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2017 RAM 1500. The contact stated while driving 50 MPH, the "Immediate Air Suspension Service Repair Required" warning message Illuminated. The contact pulled over to the side of the road and restarted the vehicle and the warning message functionality returned. The vehicle was taken independent mechanic where there was an unknown diagnosis. The vehicle was not repaired. The contact was relating the failure to a lawsuit article he read online. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000.
Corrective Action:
The contact owns a 2017 RAM 1500. The contact stated while driving 50 MPH, the "Immediate Air Suspension Service Repair Required" warning message Illuminated. The contact pulled over to the side of the road and restarted the vehicle and the warning message functionality returned. The vehicle was taken independent mechanic where there was an unknown diagnosis. The vehicle was not repaired. The contact was relating the failure to a lawsuit article he read online. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000.
Additional Notes:
The contact owns a 2017 RAM 1500. The contact stated while driving 50 MPH, the "Immediate Air Suspension Service Repair Required" warning message Illuminated. The contact pulled over to the side of the road and restarted the vehicle and the warning message functionality returned. The vehicle was taken independent mechanic where there was an unknown diagnosis. The vehicle was not repaired. The contact was relating the failure to a lawsuit article he read online. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000.
Mfg Campaign: 11632183
Recall Date: Dec 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Truck was lowered to the entry/exit position using the adjustment buttons for the factory air suspension while in park when picking up my daughter from school. When attempting to raise the truck back to the normal ride height setting, the rear of the truck raised but the front did not and will not. Also the rear will not lower back down to match the front now either.
Corrective Action:
Truck was lowered to the entry/exit position using the adjustment buttons for the factory air suspension while in park when picking up my daughter from school. When attempting to raise the truck back to the normal ride height setting, the rear of the truck raised but the front did not and will not. Also the rear will not lower back down to match the front now either.
Additional Notes:
Truck was lowered to the entry/exit position using the adjustment buttons for the factory air suspension while in park when picking up my daughter from school. When attempting to raise the truck back to the normal ride height setting, the rear of the truck raised but the front did not and will not. Also the rear will not lower back down to match the front now either.
Mfg Campaign: 11631972
Recall Date: Dec 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ram 1500. The contact stated while driving at approximately 35 MPH, the vehicle stalled. Several unknown warning lights were illuminated. The contact was unable to pull to the side of the road. The contact stated that upon shifting to park(P) to restart the vehicle, the vehicle failed to restart, and the gear shifter remained stuck in park(P). The vehicle was dragged to the side of the road. The vehicle was then towed to Mike Creech Automotive, where it was diagnosed with the crank position sensor tone wheel failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was then towed to the dealer, where it was diagnosed that the crank position sensor tone wheel had delaminated and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 160,000.
Corrective Action:
The contact owns a 2017 Ram 1500. The contact stated while driving at approximately 35 MPH, the vehicle stalled. Several unknown warning lights were illuminated. The contact was unable to pull to the side of the road. The contact stated that upon shifting to park(P) to restart the vehicle, the vehicle failed to restart, and the gear shifter remained stuck in park(P). The vehicle was dragged to the side of the road. The vehicle was then towed to Mike Creech Automotive, where it was diagnosed with the crank position sensor tone wheel failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was then towed to the dealer, where it was diagnosed that the crank position sensor tone wheel had delaminated and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 160,000.
Additional Notes:
The contact owns a 2017 Ram 1500. The contact stated while driving at approximately 35 MPH, the vehicle stalled. Several unknown warning lights were illuminated. The contact was unable to pull to the side of the road. The contact stated that upon shifting to park(P) to restart the vehicle, the vehicle failed to restart, and the gear shifter remained stuck in park(P). The vehicle was dragged to the side of the road. The vehicle was then towed to Mike Creech Automotive, where it was diagnosed with the crank position sensor tone wheel failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was then towed to the dealer, where it was diagnosed that the crank position sensor tone wheel had delaminated and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 160,000.
Mfg Campaign: 11631399
Recall Date: Dec 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
experiencing total power steering loss, and intermittent loss of power steering
Corrective Action:
experiencing total power steering loss, and intermittent loss of power steering
Additional Notes:
experiencing total power steering loss, and intermittent loss of power steering
Mfg Campaign: 11631175
Recall Date: Dec 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
experiencing total power steering loss, and intermittent loss of power steering
Corrective Action:
experiencing total power steering loss, and intermittent loss of power steering
Additional Notes:
experiencing total power steering loss, and intermittent loss of power steering
Mfg Campaign: 11631175
Recall Date: Dec 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Experiencing intermittent loss of power steering making it difficult to turn or maneuver the vehicle, which is more prevalent during colder temperatures. A safety issue is created by the inability to react quickly or control the vehicle in certain situations, such as icy or snowy road conditions where loss of traction occurs. A diagnostic scan has been performed and a code was recorded for a short circuit, or low voltage, to the power steering. Code for power steering was first noticed in July, 2024. Intermittent loss of power steering was first noticed in October, 2024. Code was cleared and has not returned. However, the most recent diagnostic run is now showing a code for, “Battery Voltage - circuit voltage below threshold” (C2129-16). Other codes are present for open/short circuit for the passenger door module as well. Between July and October other electrical related issues were experienced. This includes incorrect reading of heading/direction displayed on dash (showing N when driving S) and complete loss of function of radio controls in center stack. Both issues occurred at seemingly randomly instances and were often corrected by turning the vehicle off and back on, have not occurred since October, 2024.
Corrective Action:
Experiencing intermittent loss of power steering making it difficult to turn or maneuver the vehicle, which is more prevalent during colder temperatures. A safety issue is created by the inability to react quickly or control the vehicle in certain situations, such as icy or snowy road conditions where loss of traction occurs. A diagnostic scan has been performed and a code was recorded for a short circuit, or low voltage, to the power steering. Code for power steering was first noticed in July, 2024. Intermittent loss of power steering was first noticed in October, 2024. Code was cleared and has not returned. However, the most recent diagnostic run is now showing a code for, “Battery Voltage - circuit voltage below threshold” (C2129-16). Other codes are present for open/short circuit for the passenger door module as well. Between July and October other electrical related issues were experienced. This includes incorrect reading of heading/direction displayed on dash (showing N when driving S) and complete loss of function of radio controls in center stack. Both issues occurred at seemingly randomly instances and were often corrected by turning the vehicle off and back on, have not occurred since October, 2024.
Additional Notes:
Experiencing intermittent loss of power steering making it difficult to turn or maneuver the vehicle, which is more prevalent during colder temperatures. A safety issue is created by the inability to react quickly or control the vehicle in certain situations, such as icy or snowy road conditions where loss of traction occurs. A diagnostic scan has been performed and a code was recorded for a short circuit, or low voltage, to the power steering. Code for power steering was first noticed in July, 2024. Intermittent loss of power steering was first noticed in October, 2024. Code was cleared and has not returned. However, the most recent diagnostic run is now showing a code for, “Battery Voltage - circuit voltage below threshold” (C2129-16). Other codes are present for open/short circuit for the passenger door module as well. Between July and October other electrical related issues were experienced. This includes incorrect reading of heading/direction displayed on dash (showing N when driving S) and complete loss of function of radio controls in center stack. Both issues occurred at seemingly randomly instances and were often corrected by turning the vehicle off and back on, have not occurred since October, 2024.
Mfg Campaign: 11631274
Recall Date: Dec 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Experiencing intermittent loss of power steering making it difficult to turn or maneuver the vehicle, which is more prevalent during colder temperatures. A safety issue is created by the inability to react quickly or control the vehicle in certain situations, such as icy or snowy road conditions where loss of traction occurs. A diagnostic scan has been performed and a code was recorded for a short circuit, or low voltage, to the power steering. Code for power steering was first noticed in July, 2024. Intermittent loss of power steering was first noticed in October, 2024. Code was cleared and has not returned. However, the most recent diagnostic run is now showing a code for, “Battery Voltage - circuit voltage below threshold” (C2129-16). Other codes are present for open/short circuit for the passenger door module as well. Between July and October other electrical related issues were experienced. This includes incorrect reading of heading/direction displayed on dash (showing N when driving S) and complete loss of function of radio controls in center stack. Both issues occurred at seemingly randomly instances and were often corrected by turning the vehicle off and back on, have not occurred since October, 2024.
Corrective Action:
Experiencing intermittent loss of power steering making it difficult to turn or maneuver the vehicle, which is more prevalent during colder temperatures. A safety issue is created by the inability to react quickly or control the vehicle in certain situations, such as icy or snowy road conditions where loss of traction occurs. A diagnostic scan has been performed and a code was recorded for a short circuit, or low voltage, to the power steering. Code for power steering was first noticed in July, 2024. Intermittent loss of power steering was first noticed in October, 2024. Code was cleared and has not returned. However, the most recent diagnostic run is now showing a code for, “Battery Voltage - circuit voltage below threshold” (C2129-16). Other codes are present for open/short circuit for the passenger door module as well. Between July and October other electrical related issues were experienced. This includes incorrect reading of heading/direction displayed on dash (showing N when driving S) and complete loss of function of radio controls in center stack. Both issues occurred at seemingly randomly instances and were often corrected by turning the vehicle off and back on, have not occurred since October, 2024.
Additional Notes:
Experiencing intermittent loss of power steering making it difficult to turn or maneuver the vehicle, which is more prevalent during colder temperatures. A safety issue is created by the inability to react quickly or control the vehicle in certain situations, such as icy or snowy road conditions where loss of traction occurs. A diagnostic scan has been performed and a code was recorded for a short circuit, or low voltage, to the power steering. Code for power steering was first noticed in July, 2024. Intermittent loss of power steering was first noticed in October, 2024. Code was cleared and has not returned. However, the most recent diagnostic run is now showing a code for, “Battery Voltage - circuit voltage below threshold” (C2129-16). Other codes are present for open/short circuit for the passenger door module as well. Between July and October other electrical related issues were experienced. This includes incorrect reading of heading/direction displayed on dash (showing N when driving S) and complete loss of function of radio controls in center stack. Both issues occurred at seemingly randomly instances and were often corrected by turning the vehicle off and back on, have not occurred since October, 2024.
Mfg Campaign: 11631274
Recall Date: Dec 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Electric power steering failed suddenly while making a left turn, on a two lane highway, left me in the oncoming lane with risk for near head on collision. My [XXX] old old drives this truck, she would not have had the strength to turn the wheel enough to avoid collision or hit a tree. No signs of this problem before incident, took me by surprise. The service power steering light came on after and continues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Electric power steering failed suddenly while making a left turn, on a two lane highway, left me in the oncoming lane with risk for near head on collision. My [XXX] old old drives this truck, she would not have had the strength to turn the wheel enough to avoid collision or hit a tree. No signs of this problem before incident, took me by surprise. The service power steering light came on after and continues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Electric power steering failed suddenly while making a left turn, on a two lane highway, left me in the oncoming lane with risk for near head on collision. My [XXX] old old drives this truck, she would not have had the strength to turn the wheel enough to avoid collision or hit a tree. No signs of this problem before incident, took me by surprise. The service power steering light came on after and continues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11630397
Recall Date: Dec 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vehicle has 55k miles on it. Started leaking oil out of the blue over 6 oz per day. Looked around to try and identify where the leak was coming from and it was on the upper end of the engine. Thought it may have been the oil filter gasket, but my mechanic said the oil cooler was cracked. and he claimed that it is a very common failure for this make/model due to the part being made mostly of plastic components. Plastic parts in constant contact with 240 degree oil seems to be no bueno.
Corrective Action:
Vehicle has 55k miles on it. Started leaking oil out of the blue over 6 oz per day. Looked around to try and identify where the leak was coming from and it was on the upper end of the engine. Thought it may have been the oil filter gasket, but my mechanic said the oil cooler was cracked. and he claimed that it is a very common failure for this make/model due to the part being made mostly of plastic components. Plastic parts in constant contact with 240 degree oil seems to be no bueno.
Additional Notes:
Vehicle has 55k miles on it. Started leaking oil out of the blue over 6 oz per day. Looked around to try and identify where the leak was coming from and it was on the upper end of the engine. Thought it may have been the oil filter gasket, but my mechanic said the oil cooler was cracked. and he claimed that it is a very common failure for this make/model due to the part being made mostly of plastic components. Plastic parts in constant contact with 240 degree oil seems to be no bueno.
Mfg Campaign: 11630152
Recall Date: Dec 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2017 Ram 1500. The contact stated while driving at undisclosed speeds in a parking lot, the power steering function was inoperable. There was loss in communication with the rack and pinion. The power steering service message was displayed. The contact stated that the failure was related to NHTSA Campaign Number: 16V167000 (Steering). The vehicle was taken to the local dealer, where it was diagnosed that a power steering rack replacement was needed. The vehicle was not repaired. The manufacturer was contacted and confirmed there was no recall on the VIN for the failure. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 86,851.
Corrective Action:
The contact owns a 2017 Ram 1500. The contact stated while driving at undisclosed speeds in a parking lot, the power steering function was inoperable. There was loss in communication with the rack and pinion. The power steering service message was displayed. The contact stated that the failure was related to NHTSA Campaign Number: 16V167000 (Steering). The vehicle was taken to the local dealer, where it was diagnosed that a power steering rack replacement was needed. The vehicle was not repaired. The manufacturer was contacted and confirmed there was no recall on the VIN for the failure. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 86,851.
Additional Notes:
The contact owns a 2017 Ram 1500. The contact stated while driving at undisclosed speeds in a parking lot, the power steering function was inoperable. There was loss in communication with the rack and pinion. The power steering service message was displayed. The contact stated that the failure was related to NHTSA Campaign Number: 16V167000 (Steering). The vehicle was taken to the local dealer, where it was diagnosed that a power steering rack replacement was needed. The vehicle was not repaired. The manufacturer was contacted and confirmed there was no recall on the VIN for the failure. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 86,851.
Mfg Campaign: 11629817
Recall Date: Dec 10, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury