Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Ram 1500 trucks. The fuel tanks in the affected vehicles may have a broken fuel tank control valve which might leak fuel if the vehicle were to become inverted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T45
Recall Date: Jul 7, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Consumer Complaints
995 ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Driving on highway power steering suddenly stopped could not turn around curve. Loss control ran another oncoming car off road. Stopped vehicle on side of ditch. Steering wheel would not turn easily. Shut truck off. Restarted and steering wheel resumed normal operation.
Corrective Action:
Driving on highway power steering suddenly stopped could not turn around curve. Loss control ran another oncoming car off road. Stopped vehicle on side of ditch. Steering wheel would not turn easily. Shut truck off. Restarted and steering wheel resumed normal operation.
Additional Notes:
Driving on highway power steering suddenly stopped could not turn around curve. Loss control ran another oncoming car off road. Stopped vehicle on side of ditch. Steering wheel would not turn easily. Shut truck off. Restarted and steering wheel resumed normal operation.
Mfg Campaign: 11643253
Recall Date: Feb 17, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS , traction control, and brake light came on in the dash. Had the vehicle checked and the code came up C2200-49, which indicates the ABS module. Found out that the 2019 models and newer have a recall on the same part. Went to and spoke to 2 different dealerships to try and get fixed or even to buy the part, but was told that this module has been an issue and back ordered for over 3 years. One of the dealerships told me that they aren't even entertaining the option of making an appointment. This is very frustrating and confusing, since my stopping ability could be compromised, especially since I tow a boat quite frequently.
Corrective Action:
The ABS , traction control, and brake light came on in the dash. Had the vehicle checked and the code came up C2200-49, which indicates the ABS module. Found out that the 2019 models and newer have a recall on the same part. Went to and spoke to 2 different dealerships to try and get fixed or even to buy the part, but was told that this module has been an issue and back ordered for over 3 years. One of the dealerships told me that they aren't even entertaining the option of making an appointment. This is very frustrating and confusing, since my stopping ability could be compromised, especially since I tow a boat quite frequently.
Additional Notes:
The ABS , traction control, and brake light came on in the dash. Had the vehicle checked and the code came up C2200-49, which indicates the ABS module. Found out that the 2019 models and newer have a recall on the same part. Went to and spoke to 2 different dealerships to try and get fixed or even to buy the part, but was told that this module has been an issue and back ordered for over 3 years. One of the dealerships told me that they aren't even entertaining the option of making an appointment. This is very frustrating and confusing, since my stopping ability could be compromised, especially since I tow a boat quite frequently.
Mfg Campaign: 11642779
Recall Date: Feb 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Electronic power steering is working intermittently or not working, making it extremely difficult to steer. It’s doing the same thing as previous years that was recalled.
Corrective Action:
Electronic power steering is working intermittently or not working, making it extremely difficult to steer. It’s doing the same thing as previous years that was recalled.
Additional Notes:
Electronic power steering is working intermittently or not working, making it extremely difficult to steer. It’s doing the same thing as previous years that was recalled.
Mfg Campaign: 11641498
Recall Date: Feb 8, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ram 1500. The contact stated that while driving on a neighborhood street at 28 MPH and approaching a stop sign, the vehicle experienced a loss of automotive power, with the check engine warning light illuminated. The vehicle coasted and came to a stop while the contact was pumping the brake pedal. The contact restarted the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 54,035.
Corrective Action:
The contact owns a 2017 Ram 1500. The contact stated that while driving on a neighborhood street at 28 MPH and approaching a stop sign, the vehicle experienced a loss of automotive power, with the check engine warning light illuminated. The vehicle coasted and came to a stop while the contact was pumping the brake pedal. The contact restarted the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 54,035.
Additional Notes:
The contact owns a 2017 Ram 1500. The contact stated that while driving on a neighborhood street at 28 MPH and approaching a stop sign, the vehicle experienced a loss of automotive power, with the check engine warning light illuminated. The vehicle coasted and came to a stop while the contact was pumping the brake pedal. The contact restarted the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 54,035.
Mfg Campaign: 11640895
Recall Date: Feb 5, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
While driving this truck at approximately 45 mph to 50mph the steering locked up and could not turn wheel either way with both hands . It then broke loose causing to truck to take a herd right turn . It does same thing if you are pulling to left when it frees up causing a quick left hand turn . This is very dangerous as total loss of steering occurred . Luckily there was room to stop . The steering then started working again then after consort distance it happened again . At this point I had a roll back haul it home . This could cause serious injury to me and or my family or someone coming in other lane . This is a totally bad design a vehicle should never be unable to be steered .
Corrective Action:
While driving this truck at approximately 45 mph to 50mph the steering locked up and could not turn wheel either way with both hands . It then broke loose causing to truck to take a herd right turn . It does same thing if you are pulling to left when it frees up causing a quick left hand turn . This is very dangerous as total loss of steering occurred . Luckily there was room to stop . The steering then started working again then after consort distance it happened again . At this point I had a roll back haul it home . This could cause serious injury to me and or my family or someone coming in other lane . This is a totally bad design a vehicle should never be unable to be steered .
Additional Notes:
While driving this truck at approximately 45 mph to 50mph the steering locked up and could not turn wheel either way with both hands . It then broke loose causing to truck to take a herd right turn . It does same thing if you are pulling to left when it frees up causing a quick left hand turn . This is very dangerous as total loss of steering occurred . Luckily there was room to stop . The steering then started working again then after consort distance it happened again . At this point I had a roll back haul it home . This could cause serious injury to me and or my family or someone coming in other lane . This is a totally bad design a vehicle should never be unable to be steered .
Mfg Campaign: 11640422
Recall Date: Feb 3, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I will lose steering ability at random times and it will jerk the truck while driving or turning. I have checked to see if there are any open recalls currently and there are none
Corrective Action:
I will lose steering ability at random times and it will jerk the truck while driving or turning. I have checked to see if there are any open recalls currently and there are none
Additional Notes:
I will lose steering ability at random times and it will jerk the truck while driving or turning. I have checked to see if there are any open recalls currently and there are none
Mfg Campaign: 11639973
Recall Date: Jan 31, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The brakes on my 2017 4WD Lonestar Ram 1500 have been malfunctioning intermittently over the past few months. When depressing the brake petal, three things happen at once; the brake petal pulsates up and down, the ABS and "Service Electronic Braking System" lights illuminate on the dash, and I can hear a loud, gurgling sound. While researching the issue online, I noticed that a recall for the Hydraulic Control Unit (HCU) responsible for failure of the braking system has been initiated for the 2017 Ram 2500 and 3500 models, but I believe that an inspection will reveal that the HCU in my 1500 is also faulty. This issue greatly impacts the vehicles ability to slow down or come to a sudden stop, as the brakes often lock when they are applied, and has almost resulted in several collisions.
Corrective Action:
The brakes on my 2017 4WD Lonestar Ram 1500 have been malfunctioning intermittently over the past few months. When depressing the brake petal, three things happen at once; the brake petal pulsates up and down, the ABS and "Service Electronic Braking System" lights illuminate on the dash, and I can hear a loud, gurgling sound. While researching the issue online, I noticed that a recall for the Hydraulic Control Unit (HCU) responsible for failure of the braking system has been initiated for the 2017 Ram 2500 and 3500 models, but I believe that an inspection will reveal that the HCU in my 1500 is also faulty. This issue greatly impacts the vehicles ability to slow down or come to a sudden stop, as the brakes often lock when they are applied, and has almost resulted in several collisions.
Additional Notes:
The brakes on my 2017 4WD Lonestar Ram 1500 have been malfunctioning intermittently over the past few months. When depressing the brake petal, three things happen at once; the brake petal pulsates up and down, the ABS and "Service Electronic Braking System" lights illuminate on the dash, and I can hear a loud, gurgling sound. While researching the issue online, I noticed that a recall for the Hydraulic Control Unit (HCU) responsible for failure of the braking system has been initiated for the 2017 Ram 2500 and 3500 models, but I believe that an inspection will reveal that the HCU in my 1500 is also faulty. This issue greatly impacts the vehicles ability to slow down or come to a sudden stop, as the brakes often lock when they are applied, and has almost resulted in several collisions.
Mfg Campaign: 11639541
Recall Date: Jan 30, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My ABS system is not working Anti-traction control and cruise control. Dealer says parts not available for last 2 years. No reasons for manufacturer delays. dealer says part cannot be ordered.
Corrective Action:
My ABS system is not working Anti-traction control and cruise control. Dealer says parts not available for last 2 years. No reasons for manufacturer delays. dealer says part cannot be ordered.
Additional Notes:
My ABS system is not working Anti-traction control and cruise control. Dealer says parts not available for last 2 years. No reasons for manufacturer delays. dealer says part cannot be ordered.
Mfg Campaign: 11637786
Recall Date: Jan 22, 2025
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My ABS system is not working Anti-traction control and cruise control. Dealer says parts not available for last 2 years. No reasons for manufacturer delays. dealer says part cannot be ordered.
Corrective Action:
My ABS system is not working Anti-traction control and cruise control. Dealer says parts not available for last 2 years. No reasons for manufacturer delays. dealer says part cannot be ordered.
Additional Notes:
My ABS system is not working Anti-traction control and cruise control. Dealer says parts not available for last 2 years. No reasons for manufacturer delays. dealer says part cannot be ordered.
Mfg Campaign: 11637786
Recall Date: Jan 22, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
My ABS system is not working Anti-traction control and cruise control. Dealer says parts not available for last 2 years. No reasons for manufacturer delays. dealer says part cannot be ordered.
Corrective Action:
My ABS system is not working Anti-traction control and cruise control. Dealer says parts not available for last 2 years. No reasons for manufacturer delays. dealer says part cannot be ordered.
Additional Notes:
My ABS system is not working Anti-traction control and cruise control. Dealer says parts not available for last 2 years. No reasons for manufacturer delays. dealer says part cannot be ordered.
Mfg Campaign: 11637786
Recall Date: Jan 22, 2025
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The air ride system automatically inflates and deflates while driving, the truck tilts to one side because it only raises one side. It effects driving and the vehicle pulls to one side
Corrective Action:
The air ride system automatically inflates and deflates while driving, the truck tilts to one side because it only raises one side. It effects driving and the vehicle pulls to one side
Additional Notes:
The air ride system automatically inflates and deflates while driving, the truck tilts to one side because it only raises one side. It effects driving and the vehicle pulls to one side
Mfg Campaign: 11637281
Recall Date: Jan 21, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
My power steering randomly cuts out, I get a service power steering message and then eventually the power steering comes back. I took it to a local dealer it did not fail during the time they had it. There were no codes. I bought an obd reader and when the power steering failed, no codes. There are no indicators or obvious scenarios that can replicate the symptoms. It’s totally random. It does seem to happen more in cooler weather.
Corrective Action:
My power steering randomly cuts out, I get a service power steering message and then eventually the power steering comes back. I took it to a local dealer it did not fail during the time they had it. There were no codes. I bought an obd reader and when the power steering failed, no codes. There are no indicators or obvious scenarios that can replicate the symptoms. It’s totally random. It does seem to happen more in cooler weather.
Additional Notes:
My power steering randomly cuts out, I get a service power steering message and then eventually the power steering comes back. I took it to a local dealer it did not fail during the time they had it. There were no codes. I bought an obd reader and when the power steering failed, no codes. There are no indicators or obvious scenarios that can replicate the symptoms. It’s totally random. It does seem to happen more in cooler weather.
Mfg Campaign: 11636843
Recall Date: Jan 18, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Front Drive-Shaft Broke in half. It was rusted on the outside.
Corrective Action:
Front Drive-Shaft Broke in half. It was rusted on the outside.
Additional Notes:
Front Drive-Shaft Broke in half. It was rusted on the outside.
Mfg Campaign: 11636308
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ABS and traction control lights consistently light shortly after starting the truck. ABS, traction control and 4 wheel drive are disabled when this happens. This issue has been ongoing for many months with several attemps to repair that have not worked.
Corrective Action:
ABS and traction control lights consistently light shortly after starting the truck. ABS, traction control and 4 wheel drive are disabled when this happens. This issue has been ongoing for many months with several attemps to repair that have not worked.
Additional Notes:
ABS and traction control lights consistently light shortly after starting the truck. ABS, traction control and 4 wheel drive are disabled when this happens. This issue has been ongoing for many months with several attemps to repair that have not worked.
Mfg Campaign: 11636358
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS and traction control lights consistently light shortly after starting the truck. ABS, traction control and 4 wheel drive are disabled when this happens. This issue has been ongoing for many months with several attemps to repair that have not worked.
Corrective Action:
ABS and traction control lights consistently light shortly after starting the truck. ABS, traction control and 4 wheel drive are disabled when this happens. This issue has been ongoing for many months with several attemps to repair that have not worked.
Additional Notes:
ABS and traction control lights consistently light shortly after starting the truck. ABS, traction control and 4 wheel drive are disabled when this happens. This issue has been ongoing for many months with several attemps to repair that have not worked.
Mfg Campaign: 11636358
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS module part no. 68295368AC has failed. Cannot replace due to Chrysler has engineers taking product off line. This has been a known defect for years and has not been recalled. My wife now drives a malfunctioning vehicle. Cost of repairs will be over $1000.00 There is no info of when this part will be available. Have contacted Chrysler customer care and they have confirmed this defect and no answers. Complaint ref.#[XXX] Customer phone 8003349200. Please look into this matter that Chrysler has been ignoring. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
ABS module part no. 68295368AC has failed. Cannot replace due to Chrysler has engineers taking product off line. This has been a known defect for years and has not been recalled. My wife now drives a malfunctioning vehicle. Cost of repairs will be over $1000.00 There is no info of when this part will be available. Have contacted Chrysler customer care and they have confirmed this defect and no answers. Complaint ref.#[XXX] Customer phone 8003349200. Please look into this matter that Chrysler has been ignoring. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
ABS module part no. 68295368AC has failed. Cannot replace due to Chrysler has engineers taking product off line. This has been a known defect for years and has not been recalled. My wife now drives a malfunctioning vehicle. Cost of repairs will be over $1000.00 There is no info of when this part will be available. Have contacted Chrysler customer care and they have confirmed this defect and no answers. Complaint ref.#[XXX] Customer phone 8003349200. Please look into this matter that Chrysler has been ignoring. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11636372
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The power steering stopped working while driving. Almost drove off the road because it is so hard to steer.
Corrective Action:
The power steering stopped working while driving. Almost drove off the road because it is so hard to steer.
Additional Notes:
The power steering stopped working while driving. Almost drove off the road because it is so hard to steer.
Mfg Campaign: 11636019
Recall Date: Jan 15, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
While driving several times since purchasing it the vehicles steering had completely locked and I've had to slam on brakes in middle of traffic before i crash several times, very close to causing serious injuriesto myself or others and possibly death. This has happened numerous times since i bought it. I took it to the dealership where I purchased it, they said they fix it in 2021 it has happend several times since then also, im scared to drive it. Or it will get super lose like a joy stick, but won't turn at all. Ive taken it to several other dealerships for diagnosis with similar results. Now when i brought it to the dealership where i purchased they're saying they have to charge to diagnosis it again when I have several other diagnosis stating same problem plus i brought it here in 2021 same problem. so there own diagnosis which should be in system, ive went to another dodge dealership for diagnosis and auto separate auto repair shop who confirmed the same electrical power steering issues. They even printed papers stating the 2015-2016 ram had same problem and recalls on same steering wheel issues.
Corrective Action:
While driving several times since purchasing it the vehicles steering had completely locked and I've had to slam on brakes in middle of traffic before i crash several times, very close to causing serious injuriesto myself or others and possibly death. This has happened numerous times since i bought it. I took it to the dealership where I purchased it, they said they fix it in 2021 it has happend several times since then also, im scared to drive it. Or it will get super lose like a joy stick, but won't turn at all. Ive taken it to several other dealerships for diagnosis with similar results. Now when i brought it to the dealership where i purchased they're saying they have to charge to diagnosis it again when I have several other diagnosis stating same problem plus i brought it here in 2021 same problem. so there own diagnosis which should be in system, ive went to another dodge dealership for diagnosis and auto separate auto repair shop who confirmed the same electrical power steering issues. They even printed papers stating the 2015-2016 ram had same problem and recalls on same steering wheel issues.
Additional Notes:
While driving several times since purchasing it the vehicles steering had completely locked and I've had to slam on brakes in middle of traffic before i crash several times, very close to causing serious injuriesto myself or others and possibly death. This has happened numerous times since i bought it. I took it to the dealership where I purchased it, they said they fix it in 2021 it has happend several times since then also, im scared to drive it. Or it will get super lose like a joy stick, but won't turn at all. Ive taken it to several other dealerships for diagnosis with similar results. Now when i brought it to the dealership where i purchased they're saying they have to charge to diagnosis it again when I have several other diagnosis stating same problem plus i brought it here in 2021 same problem. so there own diagnosis which should be in system, ive went to another dodge dealership for diagnosis and auto separate auto repair shop who confirmed the same electrical power steering issues. They even printed papers stating the 2015-2016 ram had same problem and recalls on same steering wheel issues.
Mfg Campaign: 11635807
Recall Date: Jan 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving several times since purchasing it the vehicles steering had completely locked and I've had to slam on brakes in middle of traffic before i crash several times, very close to causing serious injuriesto myself or others and possibly death. This has happened numerous times since i bought it. I took it to the dealership where I purchased it, they said they fix it in 2021 it has happend several times since then also, im scared to drive it. Or it will get super lose like a joy stick, but won't turn at all. Ive taken it to several other dealerships for diagnosis with similar results. Now when i brought it to the dealership where i purchased they're saying they have to charge to diagnosis it again when I have several other diagnosis stating same problem plus i brought it here in 2021 same problem. so there own diagnosis which should be in system, ive went to another dodge dealership for diagnosis and auto separate auto repair shop who confirmed the same electrical power steering issues. They even printed papers stating the 2015-2016 ram had same problem and recalls on same steering wheel issues.
Corrective Action:
While driving several times since purchasing it the vehicles steering had completely locked and I've had to slam on brakes in middle of traffic before i crash several times, very close to causing serious injuriesto myself or others and possibly death. This has happened numerous times since i bought it. I took it to the dealership where I purchased it, they said they fix it in 2021 it has happend several times since then also, im scared to drive it. Or it will get super lose like a joy stick, but won't turn at all. Ive taken it to several other dealerships for diagnosis with similar results. Now when i brought it to the dealership where i purchased they're saying they have to charge to diagnosis it again when I have several other diagnosis stating same problem plus i brought it here in 2021 same problem. so there own diagnosis which should be in system, ive went to another dodge dealership for diagnosis and auto separate auto repair shop who confirmed the same electrical power steering issues. They even printed papers stating the 2015-2016 ram had same problem and recalls on same steering wheel issues.
Additional Notes:
While driving several times since purchasing it the vehicles steering had completely locked and I've had to slam on brakes in middle of traffic before i crash several times, very close to causing serious injuriesto myself or others and possibly death. This has happened numerous times since i bought it. I took it to the dealership where I purchased it, they said they fix it in 2021 it has happend several times since then also, im scared to drive it. Or it will get super lose like a joy stick, but won't turn at all. Ive taken it to several other dealerships for diagnosis with similar results. Now when i brought it to the dealership where i purchased they're saying they have to charge to diagnosis it again when I have several other diagnosis stating same problem plus i brought it here in 2021 same problem. so there own diagnosis which should be in system, ive went to another dodge dealership for diagnosis and auto separate auto repair shop who confirmed the same electrical power steering issues. They even printed papers stating the 2015-2016 ram had same problem and recalls on same steering wheel issues.
Mfg Campaign: 11635807
Recall Date: Jan 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving several times since purchasing it the vehicles steering had completely locked and I've had to slam on brakes in middle of traffic before i crash several times, very close to causing serious injuriesto myself or others and possibly death. This has happened numerous times since i bought it. I took it to the dealership where I purchased it, they said they fix it in 2021 it has happend several times since then also, im scared to drive it. Or it will get super lose like a joy stick, but won't turn at all. Ive taken it to several other dealerships for diagnosis with similar results. Now when i brought it to the dealership where i purchased they're saying they have to charge to diagnosis it again when I have several other diagnosis stating same problem plus i brought it here in 2021 same problem. so there own diagnosis which should be in system, ive went to another dodge dealership for diagnosis and auto separate auto repair shop who confirmed the same electrical power steering issues. They even printed papers stating the 2015-2016 ram had same problem and recalls on same steering wheel issues.
Corrective Action:
While driving several times since purchasing it the vehicles steering had completely locked and I've had to slam on brakes in middle of traffic before i crash several times, very close to causing serious injuriesto myself or others and possibly death. This has happened numerous times since i bought it. I took it to the dealership where I purchased it, they said they fix it in 2021 it has happend several times since then also, im scared to drive it. Or it will get super lose like a joy stick, but won't turn at all. Ive taken it to several other dealerships for diagnosis with similar results. Now when i brought it to the dealership where i purchased they're saying they have to charge to diagnosis it again when I have several other diagnosis stating same problem plus i brought it here in 2021 same problem. so there own diagnosis which should be in system, ive went to another dodge dealership for diagnosis and auto separate auto repair shop who confirmed the same electrical power steering issues. They even printed papers stating the 2015-2016 ram had same problem and recalls on same steering wheel issues.
Additional Notes:
While driving several times since purchasing it the vehicles steering had completely locked and I've had to slam on brakes in middle of traffic before i crash several times, very close to causing serious injuriesto myself or others and possibly death. This has happened numerous times since i bought it. I took it to the dealership where I purchased it, they said they fix it in 2021 it has happend several times since then also, im scared to drive it. Or it will get super lose like a joy stick, but won't turn at all. Ive taken it to several other dealerships for diagnosis with similar results. Now when i brought it to the dealership where i purchased they're saying they have to charge to diagnosis it again when I have several other diagnosis stating same problem plus i brought it here in 2021 same problem. so there own diagnosis which should be in system, ive went to another dodge dealership for diagnosis and auto separate auto repair shop who confirmed the same electrical power steering issues. They even printed papers stating the 2015-2016 ram had same problem and recalls on same steering wheel issues.
Mfg Campaign: 11635807
Recall Date: Jan 14, 2025
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Valencia, CA • 36 yrs
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