Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Ram 1500 trucks. The fuel tanks in the affected vehicles may have a broken fuel tank control valve which might leak fuel if the vehicle were to become inverted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T45
Recall Date: Jul 7, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Consumer Complaints
995 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Check ABS System, Check Electric Brake System, Check Trailer Tow, icy/skid light, and emergency BRAKE dash lights are all on. Trailer brakes module will not engage electric trailer brakes when towing heavy equipment, cruise control will not function, and anti-skid brakes (Plusing brakes, instead of brakes lock-up) do not function. The latter lock-up of brakes is a huge safety issue. Dealer says Hydraulic Control unit and electric brake unit need to be replaced. The electric brake unit is not available. The Ram series 2500 and heavier have a recall on these failing parts. The Ram 1500 was not included in the recall, but has the same components that regulate the braking system. The recall needs to include all failing components regardless of the vehicle in which they are installed.
Corrective Action:
Check ABS System, Check Electric Brake System, Check Trailer Tow, icy/skid light, and emergency BRAKE dash lights are all on. Trailer brakes module will not engage electric trailer brakes when towing heavy equipment, cruise control will not function, and anti-skid brakes (Plusing brakes, instead of brakes lock-up) do not function. The latter lock-up of brakes is a huge safety issue. Dealer says Hydraulic Control unit and electric brake unit need to be replaced. The electric brake unit is not available. The Ram series 2500 and heavier have a recall on these failing parts. The Ram 1500 was not included in the recall, but has the same components that regulate the braking system. The recall needs to include all failing components regardless of the vehicle in which they are installed.
Additional Notes:
Check ABS System, Check Electric Brake System, Check Trailer Tow, icy/skid light, and emergency BRAKE dash lights are all on. Trailer brakes module will not engage electric trailer brakes when towing heavy equipment, cruise control will not function, and anti-skid brakes (Plusing brakes, instead of brakes lock-up) do not function. The latter lock-up of brakes is a huge safety issue. Dealer says Hydraulic Control unit and electric brake unit need to be replaced. The electric brake unit is not available. The Ram series 2500 and heavier have a recall on these failing parts. The Ram 1500 was not included in the recall, but has the same components that regulate the braking system. The recall needs to include all failing components regardless of the vehicle in which they are installed.
Mfg Campaign: 11647992
Recall Date: Mar 12, 2025
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Check ABS System, Check Electric Brake System, Check Trailer Tow, icy/skid light, and emergency BRAKE dash lights are all on. Trailer brakes module will not engage electric trailer brakes when towing heavy equipment, cruise control will not function, and anti-skid brakes (Plusing brakes, instead of brakes lock-up) do not function. The latter lock-up of brakes is a huge safety issue. Dealer says Hydraulic Control unit and electric brake unit need to be replaced. The electric brake unit is not available. The Ram series 2500 and heavier have a recall on these failing parts. The Ram 1500 was not included in the recall, but has the same components that regulate the braking system. The recall needs to include all failing components regardless of the vehicle in which they are installed.
Corrective Action:
Check ABS System, Check Electric Brake System, Check Trailer Tow, icy/skid light, and emergency BRAKE dash lights are all on. Trailer brakes module will not engage electric trailer brakes when towing heavy equipment, cruise control will not function, and anti-skid brakes (Plusing brakes, instead of brakes lock-up) do not function. The latter lock-up of brakes is a huge safety issue. Dealer says Hydraulic Control unit and electric brake unit need to be replaced. The electric brake unit is not available. The Ram series 2500 and heavier have a recall on these failing parts. The Ram 1500 was not included in the recall, but has the same components that regulate the braking system. The recall needs to include all failing components regardless of the vehicle in which they are installed.
Additional Notes:
Check ABS System, Check Electric Brake System, Check Trailer Tow, icy/skid light, and emergency BRAKE dash lights are all on. Trailer brakes module will not engage electric trailer brakes when towing heavy equipment, cruise control will not function, and anti-skid brakes (Plusing brakes, instead of brakes lock-up) do not function. The latter lock-up of brakes is a huge safety issue. Dealer says Hydraulic Control unit and electric brake unit need to be replaced. The electric brake unit is not available. The Ram series 2500 and heavier have a recall on these failing parts. The Ram 1500 was not included in the recall, but has the same components that regulate the braking system. The recall needs to include all failing components regardless of the vehicle in which they are installed.
Mfg Campaign: 11647992
Recall Date: Mar 12, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2017 Ram 1500. The contact stated that while driving at slow speeds in a parking area, the contact became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The service power steering warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering gear. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19E077000 (Steering), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 130,000.
Corrective Action:
The contact owns a 2017 Ram 1500. The contact stated that while driving at slow speeds in a parking area, the contact became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The service power steering warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering gear. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19E077000 (Steering), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 130,000.
Additional Notes:
The contact owns a 2017 Ram 1500. The contact stated that while driving at slow speeds in a parking area, the contact became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The service power steering warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering gear. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19E077000 (Steering), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 130,000.
Mfg Campaign: 11647661
Recall Date: Mar 11, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Was driving my truck and everything was working fine then the power streering just shut off making it very difficult to control the vehicle then proceeded to go off and intermittently at different times after that now it has been completely gone and not came back. The rack and pinion would have to be replaced.
Corrective Action:
Was driving my truck and everything was working fine then the power streering just shut off making it very difficult to control the vehicle then proceeded to go off and intermittently at different times after that now it has been completely gone and not came back. The rack and pinion would have to be replaced.
Additional Notes:
Was driving my truck and everything was working fine then the power streering just shut off making it very difficult to control the vehicle then proceeded to go off and intermittently at different times after that now it has been completely gone and not came back. The rack and pinion would have to be replaced.
Mfg Campaign: 11647100
Recall Date: Mar 8, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Tone wheel failed at 68,300 miles, my vehicle shut off mid driving at 50mph and lost all power to accelerate and power steering and lastly ability to start. Luckily it was later in the day and traffic was light and I was able to coast onto a shoulder. safety recall 66a was only a flash fix which was all that was available on my truck while the known issue of 73a on my truck engine (tone wheel) is what failed and put mine and my sons lives at risk unnecessarily. FCA should be responsible to fix this known issue at their cost as it is an extremely dangerous situation that occurred. I am currently fighting with dealer and FCA to cover this so I only have the scan code and dealer fix for documentation at this point.
Corrective Action:
Tone wheel failed at 68,300 miles, my vehicle shut off mid driving at 50mph and lost all power to accelerate and power steering and lastly ability to start. Luckily it was later in the day and traffic was light and I was able to coast onto a shoulder. safety recall 66a was only a flash fix which was all that was available on my truck while the known issue of 73a on my truck engine (tone wheel) is what failed and put mine and my sons lives at risk unnecessarily. FCA should be responsible to fix this known issue at their cost as it is an extremely dangerous situation that occurred. I am currently fighting with dealer and FCA to cover this so I only have the scan code and dealer fix for documentation at this point.
Additional Notes:
Tone wheel failed at 68,300 miles, my vehicle shut off mid driving at 50mph and lost all power to accelerate and power steering and lastly ability to start. Luckily it was later in the day and traffic was light and I was able to coast onto a shoulder. safety recall 66a was only a flash fix which was all that was available on my truck while the known issue of 73a on my truck engine (tone wheel) is what failed and put mine and my sons lives at risk unnecessarily. FCA should be responsible to fix this known issue at their cost as it is an extremely dangerous situation that occurred. I am currently fighting with dealer and FCA to cover this so I only have the scan code and dealer fix for documentation at this point.
Mfg Campaign: 11647059
Recall Date: Mar 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Tone wheel failed at 68,300 miles, my vehicle shut off mid driving at 50mph and lost all power to accelerate and power steering and lastly ability to start. Luckily it was later in the day and traffic was light and I was able to coast onto a shoulder. safety recall 66a was only a flash fix which was all that was available on my truck while the known issue of 73a on my truck engine (tone wheel) is what failed and put mine and my sons lives at risk unnecessarily. FCA should be responsible to fix this known issue at their cost as it is an extremely dangerous situation that occurred. I am currently fighting with dealer and FCA to cover this so I only have the scan code and dealer fix for documentation at this point.
Corrective Action:
Tone wheel failed at 68,300 miles, my vehicle shut off mid driving at 50mph and lost all power to accelerate and power steering and lastly ability to start. Luckily it was later in the day and traffic was light and I was able to coast onto a shoulder. safety recall 66a was only a flash fix which was all that was available on my truck while the known issue of 73a on my truck engine (tone wheel) is what failed and put mine and my sons lives at risk unnecessarily. FCA should be responsible to fix this known issue at their cost as it is an extremely dangerous situation that occurred. I am currently fighting with dealer and FCA to cover this so I only have the scan code and dealer fix for documentation at this point.
Additional Notes:
Tone wheel failed at 68,300 miles, my vehicle shut off mid driving at 50mph and lost all power to accelerate and power steering and lastly ability to start. Luckily it was later in the day and traffic was light and I was able to coast onto a shoulder. safety recall 66a was only a flash fix which was all that was available on my truck while the known issue of 73a on my truck engine (tone wheel) is what failed and put mine and my sons lives at risk unnecessarily. FCA should be responsible to fix this known issue at their cost as it is an extremely dangerous situation that occurred. I am currently fighting with dealer and FCA to cover this so I only have the scan code and dealer fix for documentation at this point.
Mfg Campaign: 11647059
Recall Date: Mar 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
the failed component is the ABS control module. this is very common with these trucks. parts have been on back order for years. The result of this failed component is no ABS and no traction control which is a huge safety issue. the Engine fault code is C2200.
Corrective Action:
the failed component is the ABS control module. this is very common with these trucks. parts have been on back order for years. The result of this failed component is no ABS and no traction control which is a huge safety issue. the Engine fault code is C2200.
Additional Notes:
the failed component is the ABS control module. this is very common with these trucks. parts have been on back order for years. The result of this failed component is no ABS and no traction control which is a huge safety issue. the Engine fault code is C2200.
Mfg Campaign: 11646691
Recall Date: Mar 6, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Something going on with my electrical in my steering 1 minute I'll have great steering the next minute extremely hard to turn everything is functioning properly boo when you turn it doesn't feedback like it's supposed to you actually have to turn it back so when you turn a curve or corn actually have to pull back or turn the wheel back to get it to go back straight doesn't just kind of follow back like it's supposed to there's definitely an issue looking online there's been numerous people that have had the same issue with the same year off truck it's definitely a safe concern of mine especially when my family rides in it and other people on the road I do believe it should be recalled because there's definitely an issue going on
Corrective Action:
Something going on with my electrical in my steering 1 minute I'll have great steering the next minute extremely hard to turn everything is functioning properly boo when you turn it doesn't feedback like it's supposed to you actually have to turn it back so when you turn a curve or corn actually have to pull back or turn the wheel back to get it to go back straight doesn't just kind of follow back like it's supposed to there's definitely an issue looking online there's been numerous people that have had the same issue with the same year off truck it's definitely a safe concern of mine especially when my family rides in it and other people on the road I do believe it should be recalled because there's definitely an issue going on
Additional Notes:
Something going on with my electrical in my steering 1 minute I'll have great steering the next minute extremely hard to turn everything is functioning properly boo when you turn it doesn't feedback like it's supposed to you actually have to turn it back so when you turn a curve or corn actually have to pull back or turn the wheel back to get it to go back straight doesn't just kind of follow back like it's supposed to there's definitely an issue looking online there's been numerous people that have had the same issue with the same year off truck it's definitely a safe concern of mine especially when my family rides in it and other people on the road I do believe it should be recalled because there's definitely an issue going on
Mfg Campaign: 11646036
Recall Date: Mar 3, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
While driving slowly, the EPS will turn violently on its own. Service steering warning light comes on.
Corrective Action:
While driving slowly, the EPS will turn violently on its own. Service steering warning light comes on.
Additional Notes:
While driving slowly, the EPS will turn violently on its own. Service steering warning light comes on.
Mfg Campaign: 11645818
Recall Date: Mar 2, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have not had any accidents but the vehicle is indicating a fault in the ABS and ESC system
Corrective Action:
I have not had any accidents but the vehicle is indicating a fault in the ABS and ESC system
Additional Notes:
I have not had any accidents but the vehicle is indicating a fault in the ABS and ESC system
Mfg Campaign: 11645463
Recall Date: Feb 28, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2017 Ram 1500. The contact stated while driving 40 MPH, the contact became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The contact was able to pull to the shoulder of the roadway, where the failure persisted. The service power steering warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the electronic power steering control module. The contact was informed that entire steering system needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V167000 (Steering); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 145,000.
Corrective Action:
The contact owns a 2017 Ram 1500. The contact stated while driving 40 MPH, the contact became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The contact was able to pull to the shoulder of the roadway, where the failure persisted. The service power steering warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the electronic power steering control module. The contact was informed that entire steering system needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V167000 (Steering); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 145,000.
Additional Notes:
The contact owns a 2017 Ram 1500. The contact stated while driving 40 MPH, the contact became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The contact was able to pull to the shoulder of the roadway, where the failure persisted. The service power steering warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the electronic power steering control module. The contact was informed that entire steering system needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V167000 (Steering); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 145,000.
Mfg Campaign: 11645102
Recall Date: Feb 26, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Driving truck down the road heard a loud pop, engine stalled. Found oil leaking under truck. Dealer said it’s a known issue with the engine and would not cover replacement cost. Truck only has 90k miles. Engine failure while driving could have resulted in a major accident.
Corrective Action:
Driving truck down the road heard a loud pop, engine stalled. Found oil leaking under truck. Dealer said it’s a known issue with the engine and would not cover replacement cost. Truck only has 90k miles. Engine failure while driving could have resulted in a major accident.
Additional Notes:
Driving truck down the road heard a loud pop, engine stalled. Found oil leaking under truck. Dealer said it’s a known issue with the engine and would not cover replacement cost. Truck only has 90k miles. Engine failure while driving could have resulted in a major accident.
Mfg Campaign: 11644891
Recall Date: Feb 25, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving down highway, the ABS light and traction lights came on and cruise control was disabled and brakes was catching as if applying the brakes. After stopping, tried to place the truck in 4WD to no avail. Reset the light by disconnecting the battery, but the warning light for traction came back on and then went off several times when there was no obvious reason.
Corrective Action:
While driving down highway, the ABS light and traction lights came on and cruise control was disabled and brakes was catching as if applying the brakes. After stopping, tried to place the truck in 4WD to no avail. Reset the light by disconnecting the battery, but the warning light for traction came back on and then went off several times when there was no obvious reason.
Additional Notes:
While driving down highway, the ABS light and traction lights came on and cruise control was disabled and brakes was catching as if applying the brakes. After stopping, tried to place the truck in 4WD to no avail. Reset the light by disconnecting the battery, but the warning light for traction came back on and then went off several times when there was no obvious reason.
Mfg Campaign: 11644934
Recall Date: Feb 25, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ram 1500. The contact stated while driving 45 MPH, the vehicle shuddered and stalled in the middle of the road. The contact stated that several unknown warning lights were illuminated. The contact attempted to pull over to the side of the road, but the gear shifter failed to shift to neutral. The tow truck operator disassembled the dashboard to shift the vehicle into neutral. The contact then towed the vehicle to the residence. The vehicle was then taken to a dealer where it was diagnosed with tone crankshaft failure. Additionally, there were 2 sensors that were damaged due to pressure sensor and battery failure. The vehicle was waiting to be repaired and the parts were ordered. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.
Corrective Action:
The contact owns a 2017 Ram 1500. The contact stated while driving 45 MPH, the vehicle shuddered and stalled in the middle of the road. The contact stated that several unknown warning lights were illuminated. The contact attempted to pull over to the side of the road, but the gear shifter failed to shift to neutral. The tow truck operator disassembled the dashboard to shift the vehicle into neutral. The contact then towed the vehicle to the residence. The vehicle was then taken to a dealer where it was diagnosed with tone crankshaft failure. Additionally, there were 2 sensors that were damaged due to pressure sensor and battery failure. The vehicle was waiting to be repaired and the parts were ordered. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.
Additional Notes:
The contact owns a 2017 Ram 1500. The contact stated while driving 45 MPH, the vehicle shuddered and stalled in the middle of the road. The contact stated that several unknown warning lights were illuminated. The contact attempted to pull over to the side of the road, but the gear shifter failed to shift to neutral. The tow truck operator disassembled the dashboard to shift the vehicle into neutral. The contact then towed the vehicle to the residence. The vehicle was then taken to a dealer where it was diagnosed with tone crankshaft failure. Additionally, there were 2 sensors that were damaged due to pressure sensor and battery failure. The vehicle was waiting to be repaired and the parts were ordered. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.
Mfg Campaign: 11644527
Recall Date: Feb 24, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ram 1500. The contact stated while driving 45 MPH, the vehicle shuddered and stalled in the middle of the road. The contact stated that several unknown warning lights were illuminated. The contact attempted to pull over to the side of the road, but the gear shifter failed to shift to neutral. The tow truck operator disassembled the dashboard to shift the vehicle into neutral. The contact then towed the vehicle to the residence. The vehicle was then taken to a dealer where it was diagnosed with tone crankshaft failure. Additionally, there were 2 sensors that were damaged due to pressure sensor and battery failure. The vehicle was waiting to be repaired and the parts were ordered. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.
Corrective Action:
The contact owns a 2017 Ram 1500. The contact stated while driving 45 MPH, the vehicle shuddered and stalled in the middle of the road. The contact stated that several unknown warning lights were illuminated. The contact attempted to pull over to the side of the road, but the gear shifter failed to shift to neutral. The tow truck operator disassembled the dashboard to shift the vehicle into neutral. The contact then towed the vehicle to the residence. The vehicle was then taken to a dealer where it was diagnosed with tone crankshaft failure. Additionally, there were 2 sensors that were damaged due to pressure sensor and battery failure. The vehicle was waiting to be repaired and the parts were ordered. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.
Additional Notes:
The contact owns a 2017 Ram 1500. The contact stated while driving 45 MPH, the vehicle shuddered and stalled in the middle of the road. The contact stated that several unknown warning lights were illuminated. The contact attempted to pull over to the side of the road, but the gear shifter failed to shift to neutral. The tow truck operator disassembled the dashboard to shift the vehicle into neutral. The contact then towed the vehicle to the residence. The vehicle was then taken to a dealer where it was diagnosed with tone crankshaft failure. Additionally, there were 2 sensors that were damaged due to pressure sensor and battery failure. The vehicle was waiting to be repaired and the parts were ordered. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.
Mfg Campaign: 11644527
Recall Date: Feb 24, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Power Steering intermittently stops working upon starting the vehicle, trying to park the vehicle and twice during driving on the road. This condition makes it almost impossible to turn the steering wheel. If on a curved road it could cause the vehicle to leave the road. Problem was replicated by Dodge / Ram dealership with a dash warning to "Service the Power Steering Unit" but code and message disappeared after restarting the vehicle by the technician.
Corrective Action:
Power Steering intermittently stops working upon starting the vehicle, trying to park the vehicle and twice during driving on the road. This condition makes it almost impossible to turn the steering wheel. If on a curved road it could cause the vehicle to leave the road. Problem was replicated by Dodge / Ram dealership with a dash warning to "Service the Power Steering Unit" but code and message disappeared after restarting the vehicle by the technician.
Additional Notes:
Power Steering intermittently stops working upon starting the vehicle, trying to park the vehicle and twice during driving on the road. This condition makes it almost impossible to turn the steering wheel. If on a curved road it could cause the vehicle to leave the road. Problem was replicated by Dodge / Ram dealership with a dash warning to "Service the Power Steering Unit" but code and message disappeared after restarting the vehicle by the technician.
Mfg Campaign: 11644350
Recall Date: Feb 23, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2017 Ram 1500. The contact stated while driving at approximately 65 MPH, the vehicle lost power steering assist functionality, and the steering wheel was difficult to turn. The contact stated there was no warning light illuminated. The contact almost lost control of the vehicle but was able to regain control of the vehicle and stop the vehicle. The contact turned off and restarted the vehicle and the vehicle regained power steering functionality. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 16V167000 (Steering); however, the local dealer was contacted, and the contact was informed that the VIN was not included in the recall. The failure mileage was approximately 156,000.
Corrective Action:
The contact owns a 2017 Ram 1500. The contact stated while driving at approximately 65 MPH, the vehicle lost power steering assist functionality, and the steering wheel was difficult to turn. The contact stated there was no warning light illuminated. The contact almost lost control of the vehicle but was able to regain control of the vehicle and stop the vehicle. The contact turned off and restarted the vehicle and the vehicle regained power steering functionality. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 16V167000 (Steering); however, the local dealer was contacted, and the contact was informed that the VIN was not included in the recall. The failure mileage was approximately 156,000.
Additional Notes:
The contact owns a 2017 Ram 1500. The contact stated while driving at approximately 65 MPH, the vehicle lost power steering assist functionality, and the steering wheel was difficult to turn. The contact stated there was no warning light illuminated. The contact almost lost control of the vehicle but was able to regain control of the vehicle and stop the vehicle. The contact turned off and restarted the vehicle and the vehicle regained power steering functionality. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 16V167000 (Steering); however, the local dealer was contacted, and the contact was informed that the VIN was not included in the recall. The failure mileage was approximately 156,000.
Mfg Campaign: 11643972
Recall Date: Feb 20, 2025
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
WAS DRIVING MY TRUCK AND THE AIR SUSPENSION STOPPED WORKING. MY TRUCK IS ROUGHLY 2-3 INCHES FROM THE GROUND. BOTH OF MY FRONT TIRES ARE POINTING INWARD WHEN YOU LOOK AT IT FROM THE FRONT FROM THE WEIGHT OF THE MOTOR ON THE DEFLATED SUSPENSION. HITS SMALL BUMPS LIKE EXPLOSIONS. VERY UNSAFE TO DRIVE. IF I KEEP DRIVING IT THE WAY IT IS THE FRONT BALL JOINT OR WHEEL BEARINGS ARE GOING TO COME OFF. THE MANUFACTURER KNOWS THERE IS A PROBLEM WITH THIS AND HAS NOT MADE ANY REASONABLE FIXES FOR IT. TOOK IT TO MY DEALER AND SO FAR I AM IN $2000.00 WITHOUT BEING FIXED. THIS NEEDS TO BE RECALLED BEFORE SOMEONE GETS KILLED. IF YOU READ SOME OF THESE MESSAGE BOARDS ONLINE THERE ARE HUNDREDS IF NOT THOUSANDS OF THESE VEHICLES DOING THIS. I CAN NOT DRIVE ABOVE 45MPH WITHOUT THE FRONT END BOUNCING UP AND DOWN VIOLENTLY.
Corrective Action:
WAS DRIVING MY TRUCK AND THE AIR SUSPENSION STOPPED WORKING. MY TRUCK IS ROUGHLY 2-3 INCHES FROM THE GROUND. BOTH OF MY FRONT TIRES ARE POINTING INWARD WHEN YOU LOOK AT IT FROM THE FRONT FROM THE WEIGHT OF THE MOTOR ON THE DEFLATED SUSPENSION. HITS SMALL BUMPS LIKE EXPLOSIONS. VERY UNSAFE TO DRIVE. IF I KEEP DRIVING IT THE WAY IT IS THE FRONT BALL JOINT OR WHEEL BEARINGS ARE GOING TO COME OFF. THE MANUFACTURER KNOWS THERE IS A PROBLEM WITH THIS AND HAS NOT MADE ANY REASONABLE FIXES FOR IT. TOOK IT TO MY DEALER AND SO FAR I AM IN $2000.00 WITHOUT BEING FIXED. THIS NEEDS TO BE RECALLED BEFORE SOMEONE GETS KILLED. IF YOU READ SOME OF THESE MESSAGE BOARDS ONLINE THERE ARE HUNDREDS IF NOT THOUSANDS OF THESE VEHICLES DOING THIS. I CAN NOT DRIVE ABOVE 45MPH WITHOUT THE FRONT END BOUNCING UP AND DOWN VIOLENTLY.
Additional Notes:
WAS DRIVING MY TRUCK AND THE AIR SUSPENSION STOPPED WORKING. MY TRUCK IS ROUGHLY 2-3 INCHES FROM THE GROUND. BOTH OF MY FRONT TIRES ARE POINTING INWARD WHEN YOU LOOK AT IT FROM THE FRONT FROM THE WEIGHT OF THE MOTOR ON THE DEFLATED SUSPENSION. HITS SMALL BUMPS LIKE EXPLOSIONS. VERY UNSAFE TO DRIVE. IF I KEEP DRIVING IT THE WAY IT IS THE FRONT BALL JOINT OR WHEEL BEARINGS ARE GOING TO COME OFF. THE MANUFACTURER KNOWS THERE IS A PROBLEM WITH THIS AND HAS NOT MADE ANY REASONABLE FIXES FOR IT. TOOK IT TO MY DEALER AND SO FAR I AM IN $2000.00 WITHOUT BEING FIXED. THIS NEEDS TO BE RECALLED BEFORE SOMEONE GETS KILLED. IF YOU READ SOME OF THESE MESSAGE BOARDS ONLINE THERE ARE HUNDREDS IF NOT THOUSANDS OF THESE VEHICLES DOING THIS. I CAN NOT DRIVE ABOVE 45MPH WITHOUT THE FRONT END BOUNCING UP AND DOWN VIOLENTLY.
Mfg Campaign: 11643199
Recall Date: Feb 17, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Electronic power steering just shut off randomly a year after my extended warranty was up costing 3-4000 $ in repair bills this is absurd that this has not been recalled yet
Corrective Action:
Electronic power steering just shut off randomly a year after my extended warranty was up costing 3-4000 $ in repair bills this is absurd that this has not been recalled yet
Additional Notes:
Electronic power steering just shut off randomly a year after my extended warranty was up costing 3-4000 $ in repair bills this is absurd that this has not been recalled yet
Mfg Campaign: 11643230
Recall Date: Feb 17, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Electronic power steering just shut off randomly a year after my extended warranty was up costing 3-4000 $ in repair bills this is absurd that this has not been recalled yet
Corrective Action:
Electronic power steering just shut off randomly a year after my extended warranty was up costing 3-4000 $ in repair bills this is absurd that this has not been recalled yet
Additional Notes:
Electronic power steering just shut off randomly a year after my extended warranty was up costing 3-4000 $ in repair bills this is absurd that this has not been recalled yet
Mfg Campaign: 11643230
Recall Date: Feb 17, 2025
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury