Complaints & Recalls
Official Safety Recalls - Important!
25 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T25
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S32
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S30
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S19
Recall Date: Mar 23, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R58
Recall Date: Oct 16, 2015
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R59
Recall Date: Oct 15, 2015
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE SYNC 3/AUDIO/NAV SYSTEM, ONCE AGAIN QUIT FUNCTIONING. I BELIEVE THIS IS A SAFETY ISSUE. FROM MY PERSPECTIVE IF I OR ESPECIALLY MY WIFE IS DRIVING THIS VEHICLE IN AN AREA WE ARE NOT FAMILIAR WITH, OR LATE AT NIGHT OR COME UP ON AN ACCIDENT OR OTHER UNSAFE SITUATION AND ARE UNABLE TO CALL 911 OR FOR OTHER ASSISTANCE OR UNABLE TO NAVIGATE THROUGH THE AREA WE ARE UNFAMILIAR WITH, OUR LIVES AS WELL AS OTHERS WOULD BE AT RISK. THIS HAS OCCURRED APPROXIMATELY TEN TIMES SINCE PURCHASING THIS VEHICLE IN NOVEMBER 2016. AS OF TODAY 19 JULY 2017 THIS VEHICLE IS AT SALLISAW FORD, LOCATED IN SALLISAW, OK WHERE IT WAS PURCHASED - FOR THE THIRD TIME, FOR THIS PROBLEM. THE PROBLEM OCCURS SPORADICALLY, CAN OCCUR WHILE IN USE OR AFTER TURNING SYNC SYSTEM ON OR OFF.
Corrective Action:
THE SYNC 3/AUDIO/NAV SYSTEM, ONCE AGAIN QUIT FUNCTIONING. I BELIEVE THIS IS A SAFETY ISSUE. FROM MY PERSPECTIVE IF I OR ESPECIALLY MY WIFE IS DRIVING THIS VEHICLE IN AN AREA WE ARE NOT FAMILIAR WITH, OR LATE AT NIGHT OR COME UP ON AN ACCIDENT OR OTHER UNSAFE SITUATION AND ARE UNABLE TO CALL 911 OR FOR OTHER ASSISTANCE OR UNABLE TO NAVIGATE THROUGH THE AREA WE ARE UNFAMILIAR WITH, OUR LIVES AS WELL AS OTHERS WOULD BE AT RISK. THIS HAS OCCURRED APPROXIMATELY TEN TIMES SINCE PURCHASING THIS VEHICLE IN NOVEMBER 2016. AS OF TODAY 19 JULY 2017 THIS VEHICLE IS AT SALLISAW FORD, LOCATED IN SALLISAW, OK WHERE IT WAS PURCHASED - FOR THE THIRD TIME, FOR THIS PROBLEM. THE PROBLEM OCCURS SPORADICALLY, CAN OCCUR WHILE IN USE OR AFTER TURNING SYNC SYSTEM ON OR OFF.
Additional Notes:
THE SYNC 3/AUDIO/NAV SYSTEM, ONCE AGAIN QUIT FUNCTIONING. I BELIEVE THIS IS A SAFETY ISSUE. FROM MY PERSPECTIVE IF I OR ESPECIALLY MY WIFE IS DRIVING THIS VEHICLE IN AN AREA WE ARE NOT FAMILIAR WITH, OR LATE AT NIGHT OR COME UP ON AN ACCIDENT OR OTHER UNSAFE SITUATION AND ARE UNABLE TO CALL 911 OR FOR OTHER ASSISTANCE OR UNABLE TO NAVIGATE THROUGH THE AREA WE ARE UNFAMILIAR WITH, OUR LIVES AS WELL AS OTHERS WOULD BE AT RISK. THIS HAS OCCURRED APPROXIMATELY TEN TIMES SINCE PURCHASING THIS VEHICLE IN NOVEMBER 2016. AS OF TODAY 19 JULY 2017 THIS VEHICLE IS AT SALLISAW FORD, LOCATED IN SALLISAW, OK WHERE IT WAS PURCHASED - FOR THE THIRD TIME, FOR THIS PROBLEM. THE PROBLEM OCCURS SPORADICALLY, CAN OCCUR WHILE IN USE OR AFTER TURNING SYNC SYSTEM ON OR OFF.
Mfg Campaign: 11006374
Recall Date: Jul 19, 2017
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE TAILGATE FALLS DOWN WHILE DRIVING. THIS COULD POSSIBLE DAYS PAYLOAD TO SPILL ONTO THE ROADWAY CAUSING AN ACCIDENT OR EVEN DEATH. THIS HAS ALSO HAPPENED WHILE SITTING AND WHILE PARKED.
Corrective Action:
THE TAILGATE FALLS DOWN WHILE DRIVING. THIS COULD POSSIBLE DAYS PAYLOAD TO SPILL ONTO THE ROADWAY CAUSING AN ACCIDENT OR EVEN DEATH. THIS HAS ALSO HAPPENED WHILE SITTING AND WHILE PARKED.
Additional Notes:
THE TAILGATE FALLS DOWN WHILE DRIVING. THIS COULD POSSIBLE DAYS PAYLOAD TO SPILL ONTO THE ROADWAY CAUSING AN ACCIDENT OR EVEN DEATH. THIS HAS ALSO HAPPENED WHILE SITTING AND WHILE PARKED.
Mfg Campaign: 11005454
Recall Date: Jul 15, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ECM WIREING HARNESS
Corrective Action:
ECM WIREING HARNESS
Additional Notes:
ECM WIREING HARNESS
Mfg Campaign: 11005227
Recall Date: Jul 14, 2017
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ECM WIREING HARNESS
Corrective Action:
ECM WIREING HARNESS
Additional Notes:
ECM WIREING HARNESS
Mfg Campaign: 11005227
Recall Date: Jul 14, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN I GET BELOW 1/4 OF A TANK I HAVE A FUEL SENSOR FAILURE EVERY TIME THAT TROWS A CHECK ENGINE LIGHT
Corrective Action:
WHEN I GET BELOW 1/4 OF A TANK I HAVE A FUEL SENSOR FAILURE EVERY TIME THAT TROWS A CHECK ENGINE LIGHT
Additional Notes:
WHEN I GET BELOW 1/4 OF A TANK I HAVE A FUEL SENSOR FAILURE EVERY TIME THAT TROWS A CHECK ENGINE LIGHT
Mfg Campaign: 11002882
Recall Date: Jul 3, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHEN I GET BELOW 1/4 OF A TANK I HAVE A FUEL SENSOR FAILURE EVERY TIME THAT TROWS A CHECK ENGINE LIGHT
Corrective Action:
WHEN I GET BELOW 1/4 OF A TANK I HAVE A FUEL SENSOR FAILURE EVERY TIME THAT TROWS A CHECK ENGINE LIGHT
Additional Notes:
WHEN I GET BELOW 1/4 OF A TANK I HAVE A FUEL SENSOR FAILURE EVERY TIME THAT TROWS A CHECK ENGINE LIGHT
Mfg Campaign: 11002882
Recall Date: Jul 3, 2017
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
A CAR CROSSED A DOUBLE YELLOW LINE ON A 2 LANE ROAD AND HIT MY TRUCK HEAD ON. THE CAR WAS TRAVELLING ABOUT 40 MPH AND I WAS GOING ABOUT 32 MPH. ALL AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO LOCK ALLOWING ME TO HIT THE STEERING WHEEL WITH MY CHEST AND RIGHT ARM. I SUSTAINED SEVERS BRUISING AND WHIPLASH. I AM STILL BEING TREATED FOR MY INJURIES. ..UPDATED 07/13/17 *BF ...UPDATED 08/02/17 *BF *JS
Corrective Action:
A CAR CROSSED A DOUBLE YELLOW LINE ON A 2 LANE ROAD AND HIT MY TRUCK HEAD ON. THE CAR WAS TRAVELLING ABOUT 40 MPH AND I WAS GOING ABOUT 32 MPH. ALL AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO LOCK ALLOWING ME TO HIT THE STEERING WHEEL WITH MY CHEST AND RIGHT ARM. I SUSTAINED SEVERS BRUISING AND WHIPLASH. I AM STILL BEING TREATED FOR MY INJURIES. ..UPDATED 07/13/17 *BF ...UPDATED 08/02/17 *BF *JS
Additional Notes:
A CAR CROSSED A DOUBLE YELLOW LINE ON A 2 LANE ROAD AND HIT MY TRUCK HEAD ON. THE CAR WAS TRAVELLING ABOUT 40 MPH AND I WAS GOING ABOUT 32 MPH. ALL AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO LOCK ALLOWING ME TO HIT THE STEERING WHEEL WITH MY CHEST AND RIGHT ARM. I SUSTAINED SEVERS BRUISING AND WHIPLASH. I AM STILL BEING TREATED FOR MY INJURIES. ..UPDATED 07/13/17 *BF ...UPDATED 08/02/17 *BF *JS
Mfg Campaign: 11002633
Recall Date: Jul 1, 2017
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
A CAR CROSSED A DOUBLE YELLOW LINE ON A 2 LANE ROAD AND HIT MY TRUCK HEAD ON. THE CAR WAS TRAVELLING ABOUT 40 MPH AND I WAS GOING ABOUT 32 MPH. ALL AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO LOCK ALLOWING ME TO HIT THE STEERING WHEEL WITH MY CHEST AND RIGHT ARM. I SUSTAINED SEVERS BRUISING AND WHIPLASH. I AM STILL BEING TREATED FOR MY INJURIES. ..UPDATED 07/13/17 *BF ...UPDATED 08/02/17 *BF *JS
Corrective Action:
A CAR CROSSED A DOUBLE YELLOW LINE ON A 2 LANE ROAD AND HIT MY TRUCK HEAD ON. THE CAR WAS TRAVELLING ABOUT 40 MPH AND I WAS GOING ABOUT 32 MPH. ALL AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO LOCK ALLOWING ME TO HIT THE STEERING WHEEL WITH MY CHEST AND RIGHT ARM. I SUSTAINED SEVERS BRUISING AND WHIPLASH. I AM STILL BEING TREATED FOR MY INJURIES. ..UPDATED 07/13/17 *BF ...UPDATED 08/02/17 *BF *JS
Additional Notes:
A CAR CROSSED A DOUBLE YELLOW LINE ON A 2 LANE ROAD AND HIT MY TRUCK HEAD ON. THE CAR WAS TRAVELLING ABOUT 40 MPH AND I WAS GOING ABOUT 32 MPH. ALL AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO LOCK ALLOWING ME TO HIT THE STEERING WHEEL WITH MY CHEST AND RIGHT ARM. I SUSTAINED SEVERS BRUISING AND WHIPLASH. I AM STILL BEING TREATED FOR MY INJURIES. ..UPDATED 07/13/17 *BF ...UPDATED 08/02/17 *BF *JS
Mfg Campaign: 11002633
Recall Date: Jul 1, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. AFTER THE CONTACT'S WIFE PARKED THE VEHICLE, IT ROLLED OUT OF THE DRIVEWAY AND CRASHED INTO ANOTHER VEHICLE PARKED INSIDE THE NEIGHBOR'S GARAGE. PRIOR TO THE FAILURE, THE VEHICLE WAS IN PARK AND THE KEY WAS IN THE IGNITION WHILE THE ENGINE WAS RUNNING. THE CONTACT'S SPOUSE INJURED HER RIGHT WRIST AND LEFT KNEE WHILE ATTEMPTING TO STOP THE VEHICLE. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO DEMONTROND CHRYSLER DODGE JEEP RAM (888 INTERSTATE 45 S, CONROE, TX 77304 (281) 528-1700) AND WAS AWAITING A DIAGNOSIS. THE MANUFACTURER STATED THAT THEY WOULD SEND INVESTIGATORS TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,837.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. AFTER THE CONTACT'S WIFE PARKED THE VEHICLE, IT ROLLED OUT OF THE DRIVEWAY AND CRASHED INTO ANOTHER VEHICLE PARKED INSIDE THE NEIGHBOR'S GARAGE. PRIOR TO THE FAILURE, THE VEHICLE WAS IN PARK AND THE KEY WAS IN THE IGNITION WHILE THE ENGINE WAS RUNNING. THE CONTACT'S SPOUSE INJURED HER RIGHT WRIST AND LEFT KNEE WHILE ATTEMPTING TO STOP THE VEHICLE. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO DEMONTROND CHRYSLER DODGE JEEP RAM (888 INTERSTATE 45 S, CONROE, TX 77304 (281) 528-1700) AND WAS AWAITING A DIAGNOSIS. THE MANUFACTURER STATED THAT THEY WOULD SEND INVESTIGATORS TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,837.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. AFTER THE CONTACT'S WIFE PARKED THE VEHICLE, IT ROLLED OUT OF THE DRIVEWAY AND CRASHED INTO ANOTHER VEHICLE PARKED INSIDE THE NEIGHBOR'S GARAGE. PRIOR TO THE FAILURE, THE VEHICLE WAS IN PARK AND THE KEY WAS IN THE IGNITION WHILE THE ENGINE WAS RUNNING. THE CONTACT'S SPOUSE INJURED HER RIGHT WRIST AND LEFT KNEE WHILE ATTEMPTING TO STOP THE VEHICLE. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO DEMONTROND CHRYSLER DODGE JEEP RAM (888 INTERSTATE 45 S, CONROE, TX 77304 (281) 528-1700) AND WAS AWAITING A DIAGNOSIS. THE MANUFACTURER STATED THAT THEY WOULD SEND INVESTIGATORS TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,837.
Mfg Campaign: 11002506
Recall Date: Jun 30, 2017
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TAILGATE IS UNLATCHING AND FALLING OPEN. TAILGATE WHEN CLOSED IS SECURELY CLOSED DOES NOT MOVE. WHILE LOCKING AND UNLOCKING THE DOORS AND TAILGATE SEVERAL TIMES, TAILGATE BECOMES LOOSE. TAILGATE NOW BECOMES MOVABLE WITH ONE HAND. IF GOING OVER AN IRREGULAR SURFACE, ANGLE, WHILE DRIVING TAILGATE COMES FULLY UNLATCHED AND WILL FALL OPEN. THIS HAS BECOME A DAILY OCCURRENCE, AND MUST CONTINUALLY CHECK TAILGATE TO ENSURE THAT TAILGATE IS FULLY LATCHED. THIS TAILGATE PROBLEM STARTED AT 20674 MILES. TRUCK CURRENTLY HAS 21887 MILES. THIS HAS OCCURRED BACKING DOWN MY DRIVEWAY OR UP MY DRIVEWAY AS THE TRANSITION FROM LEVEL ROAD SURFACE TURNING INTO AND UP MY DRIVEWAY, OR BACKING OUT OF DRIVE WAY TRANSITIONING FROM SLIGHT GRADE TO ZERO GRADE OF ROAD SURFACE. SAME THING DRIVING INTO OR DRIVING OUT OF PARKING LOTS, ALSO ON HIGHWAY FROM ROAD SURFACE TO BRIDGE SURFACE TO ROAD SURFACE. NO WARNING. ONLY THE TAILGATE CABLES ARE SUPPORTING TAILGATE. SEEMS TO HAPPEN WHEN ANY KIND FLEXING OF BED AND FRAME. THIS IS MY SIXTH PERSONAL PICK UP TRUCK, LET ALONE THE DOZEN OR SO I HAVE USED THROUGH MY EMPLOYMENT. I AM VERY FAMILIAR WITH PICKUP TRUCKS, AND KNOW WHEN A TAIL GATE IS SECURED AND COMPLETELY AND FULLY LATCHED. * THIS STARTED 06/22/2017 AND HAS PROGRESSIVELY CONTINUED TO BECOME A DAILY OCCURRENCE, SOMETIMES SEVERAL TIMES, DEPENDING ON SURFACE TRUCK IS DRIVING ON. THIS TRUCK IS NOT OFF ROAD AT ANY TIME. TRUCK IS ONLY USED ON PAVED SURFACES.
Corrective Action:
TAILGATE IS UNLATCHING AND FALLING OPEN. TAILGATE WHEN CLOSED IS SECURELY CLOSED DOES NOT MOVE. WHILE LOCKING AND UNLOCKING THE DOORS AND TAILGATE SEVERAL TIMES, TAILGATE BECOMES LOOSE. TAILGATE NOW BECOMES MOVABLE WITH ONE HAND. IF GOING OVER AN IRREGULAR SURFACE, ANGLE, WHILE DRIVING TAILGATE COMES FULLY UNLATCHED AND WILL FALL OPEN. THIS HAS BECOME A DAILY OCCURRENCE, AND MUST CONTINUALLY CHECK TAILGATE TO ENSURE THAT TAILGATE IS FULLY LATCHED. THIS TAILGATE PROBLEM STARTED AT 20674 MILES. TRUCK CURRENTLY HAS 21887 MILES. THIS HAS OCCURRED BACKING DOWN MY DRIVEWAY OR UP MY DRIVEWAY AS THE TRANSITION FROM LEVEL ROAD SURFACE TURNING INTO AND UP MY DRIVEWAY, OR BACKING OUT OF DRIVE WAY TRANSITIONING FROM SLIGHT GRADE TO ZERO GRADE OF ROAD SURFACE. SAME THING DRIVING INTO OR DRIVING OUT OF PARKING LOTS, ALSO ON HIGHWAY FROM ROAD SURFACE TO BRIDGE SURFACE TO ROAD SURFACE. NO WARNING. ONLY THE TAILGATE CABLES ARE SUPPORTING TAILGATE. SEEMS TO HAPPEN WHEN ANY KIND FLEXING OF BED AND FRAME. THIS IS MY SIXTH PERSONAL PICK UP TRUCK, LET ALONE THE DOZEN OR SO I HAVE USED THROUGH MY EMPLOYMENT. I AM VERY FAMILIAR WITH PICKUP TRUCKS, AND KNOW WHEN A TAIL GATE IS SECURED AND COMPLETELY AND FULLY LATCHED. * THIS STARTED 06/22/2017 AND HAS PROGRESSIVELY CONTINUED TO BECOME A DAILY OCCURRENCE, SOMETIMES SEVERAL TIMES, DEPENDING ON SURFACE TRUCK IS DRIVING ON. THIS TRUCK IS NOT OFF ROAD AT ANY TIME. TRUCK IS ONLY USED ON PAVED SURFACES.
Additional Notes:
TAILGATE IS UNLATCHING AND FALLING OPEN. TAILGATE WHEN CLOSED IS SECURELY CLOSED DOES NOT MOVE. WHILE LOCKING AND UNLOCKING THE DOORS AND TAILGATE SEVERAL TIMES, TAILGATE BECOMES LOOSE. TAILGATE NOW BECOMES MOVABLE WITH ONE HAND. IF GOING OVER AN IRREGULAR SURFACE, ANGLE, WHILE DRIVING TAILGATE COMES FULLY UNLATCHED AND WILL FALL OPEN. THIS HAS BECOME A DAILY OCCURRENCE, AND MUST CONTINUALLY CHECK TAILGATE TO ENSURE THAT TAILGATE IS FULLY LATCHED. THIS TAILGATE PROBLEM STARTED AT 20674 MILES. TRUCK CURRENTLY HAS 21887 MILES. THIS HAS OCCURRED BACKING DOWN MY DRIVEWAY OR UP MY DRIVEWAY AS THE TRANSITION FROM LEVEL ROAD SURFACE TURNING INTO AND UP MY DRIVEWAY, OR BACKING OUT OF DRIVE WAY TRANSITIONING FROM SLIGHT GRADE TO ZERO GRADE OF ROAD SURFACE. SAME THING DRIVING INTO OR DRIVING OUT OF PARKING LOTS, ALSO ON HIGHWAY FROM ROAD SURFACE TO BRIDGE SURFACE TO ROAD SURFACE. NO WARNING. ONLY THE TAILGATE CABLES ARE SUPPORTING TAILGATE. SEEMS TO HAPPEN WHEN ANY KIND FLEXING OF BED AND FRAME. THIS IS MY SIXTH PERSONAL PICK UP TRUCK, LET ALONE THE DOZEN OR SO I HAVE USED THROUGH MY EMPLOYMENT. I AM VERY FAMILIAR WITH PICKUP TRUCKS, AND KNOW WHEN A TAIL GATE IS SECURED AND COMPLETELY AND FULLY LATCHED. * THIS STARTED 06/22/2017 AND HAS PROGRESSIVELY CONTINUED TO BECOME A DAILY OCCURRENCE, SOMETIMES SEVERAL TIMES, DEPENDING ON SURFACE TRUCK IS DRIVING ON. THIS TRUCK IS NOT OFF ROAD AT ANY TIME. TRUCK IS ONLY USED ON PAVED SURFACES.
Mfg Campaign: 11002592
Recall Date: Jun 30, 2017
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE TRUCK DOWN SPEEDS TO 40 MPH WITHOUT NOTICE OR WARNING. THE FUEL FILTER APPEARS TO BE CLOGGING AND THE FUEL INJECTORS AND LINES ARE ALSO CLOGGED. DODGE REFUSES TO FIX THE ISSUE OPTING TO REPLACE PARTS AND INFORMING ME THAT I MUST MONITOR THE TRUCK BRING IT IN EVERY 12,000 MILES FOR REPAIR.
Corrective Action:
THE TRUCK DOWN SPEEDS TO 40 MPH WITHOUT NOTICE OR WARNING. THE FUEL FILTER APPEARS TO BE CLOGGING AND THE FUEL INJECTORS AND LINES ARE ALSO CLOGGED. DODGE REFUSES TO FIX THE ISSUE OPTING TO REPLACE PARTS AND INFORMING ME THAT I MUST MONITOR THE TRUCK BRING IT IN EVERY 12,000 MILES FOR REPAIR.
Additional Notes:
THE TRUCK DOWN SPEEDS TO 40 MPH WITHOUT NOTICE OR WARNING. THE FUEL FILTER APPEARS TO BE CLOGGING AND THE FUEL INJECTORS AND LINES ARE ALSO CLOGGED. DODGE REFUSES TO FIX THE ISSUE OPTING TO REPLACE PARTS AND INFORMING ME THAT I MUST MONITOR THE TRUCK BRING IT IN EVERY 12,000 MILES FOR REPAIR.
Mfg Campaign: 11000950
Recall Date: Jun 24, 2017
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
RAM 1500 WAS PARKED STATIONARY ON THE HILL IN FRONT YARD WHILE UNLOADING SIX BAGS OF MULCH. THE TRUCK WAS IN PARK,KEYS IN POCKET, ENGAGED IN FOUR WHEEL DRIVE, AND PARKING BRAKE APPLIED. AFTER ABOUT 10 MINUTES OF UNLOADING, THE TRUCK SKIDDED DOWN THE HILL AND ENDED UP IN A DITCH. WHEN TRYING TO REMOVE THE TRUCK FROM THE THE DITCH, UPON IGNITION THE RAM WARNED ME TO DISENGAGE THE PARKING BRAKE BEFORE MOVING THE VEHICLE. SOMETHING LET LOOSE TO CAUSE THIS RAM TO "RUN AWAY." I HAVE CONTACTED MY LOCAL INSURANCE AGENT AND FILED A CLAIM WITH THEM AND RAM THE CLAIM NUMBER FROM RAM'S SPECIAL INVESTIGATION TEAM IS 31851709. MY TRUCK WAS DAMAGED AND CURRENTLY RESIDING AT A COLLISION CENTER FOR REPAIRS. I WILL NOT GET BACK INTO THIS UNSAFE TRUCK UNTIL AN ANSWER IS FOUND OF WHY OF IT LET LOOSE ON A GRADE. MY NINE YEAR OLD SON WAS WITH ME IN THE FRONT YARD. THIS IS CAUSING ME NOT TO PUT MY FAMILY BACK INTO THIS TRUCK, UNTIL A FIX IS FOUND.
Corrective Action:
RAM 1500 WAS PARKED STATIONARY ON THE HILL IN FRONT YARD WHILE UNLOADING SIX BAGS OF MULCH. THE TRUCK WAS IN PARK,KEYS IN POCKET, ENGAGED IN FOUR WHEEL DRIVE, AND PARKING BRAKE APPLIED. AFTER ABOUT 10 MINUTES OF UNLOADING, THE TRUCK SKIDDED DOWN THE HILL AND ENDED UP IN A DITCH. WHEN TRYING TO REMOVE THE TRUCK FROM THE THE DITCH, UPON IGNITION THE RAM WARNED ME TO DISENGAGE THE PARKING BRAKE BEFORE MOVING THE VEHICLE. SOMETHING LET LOOSE TO CAUSE THIS RAM TO "RUN AWAY." I HAVE CONTACTED MY LOCAL INSURANCE AGENT AND FILED A CLAIM WITH THEM AND RAM THE CLAIM NUMBER FROM RAM'S SPECIAL INVESTIGATION TEAM IS 31851709. MY TRUCK WAS DAMAGED AND CURRENTLY RESIDING AT A COLLISION CENTER FOR REPAIRS. I WILL NOT GET BACK INTO THIS UNSAFE TRUCK UNTIL AN ANSWER IS FOUND OF WHY OF IT LET LOOSE ON A GRADE. MY NINE YEAR OLD SON WAS WITH ME IN THE FRONT YARD. THIS IS CAUSING ME NOT TO PUT MY FAMILY BACK INTO THIS TRUCK, UNTIL A FIX IS FOUND.
Additional Notes:
RAM 1500 WAS PARKED STATIONARY ON THE HILL IN FRONT YARD WHILE UNLOADING SIX BAGS OF MULCH. THE TRUCK WAS IN PARK,KEYS IN POCKET, ENGAGED IN FOUR WHEEL DRIVE, AND PARKING BRAKE APPLIED. AFTER ABOUT 10 MINUTES OF UNLOADING, THE TRUCK SKIDDED DOWN THE HILL AND ENDED UP IN A DITCH. WHEN TRYING TO REMOVE THE TRUCK FROM THE THE DITCH, UPON IGNITION THE RAM WARNED ME TO DISENGAGE THE PARKING BRAKE BEFORE MOVING THE VEHICLE. SOMETHING LET LOOSE TO CAUSE THIS RAM TO "RUN AWAY." I HAVE CONTACTED MY LOCAL INSURANCE AGENT AND FILED A CLAIM WITH THEM AND RAM THE CLAIM NUMBER FROM RAM'S SPECIAL INVESTIGATION TEAM IS 31851709. MY TRUCK WAS DAMAGED AND CURRENTLY RESIDING AT A COLLISION CENTER FOR REPAIRS. I WILL NOT GET BACK INTO THIS UNSAFE TRUCK UNTIL AN ANSWER IS FOUND OF WHY OF IT LET LOOSE ON A GRADE. MY NINE YEAR OLD SON WAS WITH ME IN THE FRONT YARD. THIS IS CAUSING ME NOT TO PUT MY FAMILY BACK INTO THIS TRUCK, UNTIL A FIX IS FOUND.
Mfg Campaign: 11000681
Recall Date: Jun 22, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE VEHICLE WAS IN THE PARK POSITION, WITHOUT THE PARKING BRAKE ENGAGED, THE CONTACT EXITED THE VEHICLE WITH THE ENGINE RUNNING. THE CONTACT INSPECTED THE VEHICLE WHILE TOWING A BOAT OUT OF THE WATER AND NOTICED THAT THE VEHICLE WAS ROLLING DOWN THE BOAT RAMP INTO THE WATER. THE CONTACT RE-ENTERED THE VEHICLE AND SHIFTED THE VEHICLE OUT OF PARK INTO DRIVE, BUT THE VEHICLE CONTINUED TO ROLL BACKWARDS. THE CONTACT MENTIONED THAT HIS CHILDREN WERE IN THE CAB OF THE VEHICLE, BUT THEY WERE ABLE TO EXIT THE VEHICLE WITHOUT INJURIES. THE VEHICLE WAS TOWED OUT OF THE WATER AND THEN TOWED TO A LOT WHERE IT WAS AWAITING INSPECTION BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT INQUIRED ABOUT THE STATUS OF NHTSA INVESTIGATION: PE-16-014 AND WAS INFORMED THAT IT WAS STILL AN OPEN INVESTIGATION. THE FAILURE MILEAGE WAS 17,800.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE VEHICLE WAS IN THE PARK POSITION, WITHOUT THE PARKING BRAKE ENGAGED, THE CONTACT EXITED THE VEHICLE WITH THE ENGINE RUNNING. THE CONTACT INSPECTED THE VEHICLE WHILE TOWING A BOAT OUT OF THE WATER AND NOTICED THAT THE VEHICLE WAS ROLLING DOWN THE BOAT RAMP INTO THE WATER. THE CONTACT RE-ENTERED THE VEHICLE AND SHIFTED THE VEHICLE OUT OF PARK INTO DRIVE, BUT THE VEHICLE CONTINUED TO ROLL BACKWARDS. THE CONTACT MENTIONED THAT HIS CHILDREN WERE IN THE CAB OF THE VEHICLE, BUT THEY WERE ABLE TO EXIT THE VEHICLE WITHOUT INJURIES. THE VEHICLE WAS TOWED OUT OF THE WATER AND THEN TOWED TO A LOT WHERE IT WAS AWAITING INSPECTION BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT INQUIRED ABOUT THE STATUS OF NHTSA INVESTIGATION: PE-16-014 AND WAS INFORMED THAT IT WAS STILL AN OPEN INVESTIGATION. THE FAILURE MILEAGE WAS 17,800.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE VEHICLE WAS IN THE PARK POSITION, WITHOUT THE PARKING BRAKE ENGAGED, THE CONTACT EXITED THE VEHICLE WITH THE ENGINE RUNNING. THE CONTACT INSPECTED THE VEHICLE WHILE TOWING A BOAT OUT OF THE WATER AND NOTICED THAT THE VEHICLE WAS ROLLING DOWN THE BOAT RAMP INTO THE WATER. THE CONTACT RE-ENTERED THE VEHICLE AND SHIFTED THE VEHICLE OUT OF PARK INTO DRIVE, BUT THE VEHICLE CONTINUED TO ROLL BACKWARDS. THE CONTACT MENTIONED THAT HIS CHILDREN WERE IN THE CAB OF THE VEHICLE, BUT THEY WERE ABLE TO EXIT THE VEHICLE WITHOUT INJURIES. THE VEHICLE WAS TOWED OUT OF THE WATER AND THEN TOWED TO A LOT WHERE IT WAS AWAITING INSPECTION BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT INQUIRED ABOUT THE STATUS OF NHTSA INVESTIGATION: PE-16-014 AND WAS INFORMED THAT IT WAS STILL AN OPEN INVESTIGATION. THE FAILURE MILEAGE WAS 17,800.
Mfg Campaign: 10994917
Recall Date: Jun 13, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TWO TIMES IN THE LAST MONTH WHEN WE ENTERED THE NOTED VEHICLE THE DASH LIGHTS CAME ON AS EXPECTED BUT WHEN THE IGNITION BUTTON WAS PUSHED TO START THE VEHICLE DASH BECAME TOTALLY BLACK AN THE VEHICLE WOULD NOT START LIKE THERE WAS NO ELECTRIC POWER , AFTER ABOUT A MINUTE ALL DASH LIGHTS CAME ON AGAIN AND THE VEHICLE WAS ABLE TO BE STARTED. IMMEDIATELY AFTER THE FIRST TIME I TOOK IT TO A DEALER AND WAS INFORMED THEY COULD NOT FIND THE REAL PROBLEM,I AM TAKING IT TO A DIFFERENT DEALER TOMORROW FOR THE SAME SITUATION.
Corrective Action:
TWO TIMES IN THE LAST MONTH WHEN WE ENTERED THE NOTED VEHICLE THE DASH LIGHTS CAME ON AS EXPECTED BUT WHEN THE IGNITION BUTTON WAS PUSHED TO START THE VEHICLE DASH BECAME TOTALLY BLACK AN THE VEHICLE WOULD NOT START LIKE THERE WAS NO ELECTRIC POWER , AFTER ABOUT A MINUTE ALL DASH LIGHTS CAME ON AGAIN AND THE VEHICLE WAS ABLE TO BE STARTED. IMMEDIATELY AFTER THE FIRST TIME I TOOK IT TO A DEALER AND WAS INFORMED THEY COULD NOT FIND THE REAL PROBLEM,I AM TAKING IT TO A DIFFERENT DEALER TOMORROW FOR THE SAME SITUATION.
Additional Notes:
TWO TIMES IN THE LAST MONTH WHEN WE ENTERED THE NOTED VEHICLE THE DASH LIGHTS CAME ON AS EXPECTED BUT WHEN THE IGNITION BUTTON WAS PUSHED TO START THE VEHICLE DASH BECAME TOTALLY BLACK AN THE VEHICLE WOULD NOT START LIKE THERE WAS NO ELECTRIC POWER , AFTER ABOUT A MINUTE ALL DASH LIGHTS CAME ON AGAIN AND THE VEHICLE WAS ABLE TO BE STARTED. IMMEDIATELY AFTER THE FIRST TIME I TOOK IT TO A DEALER AND WAS INFORMED THEY COULD NOT FIND THE REAL PROBLEM,I AM TAKING IT TO A DIFFERENT DEALER TOMORROW FOR THE SAME SITUATION.
Mfg Campaign: 10994989
Recall Date: Jun 13, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I AM PRINTING THIS CORRECTION IN REGARDS TO PREVIOUS INFORMATION I REPORTED CLAIM #10994989.I REPORTED WHEN IGNITION BUTTON WAS PUSHED WAS INCORRECT ,SHOULD HAVE READ , WHEN IGNITION KEY WAS TURNED.
Corrective Action:
I AM PRINTING THIS CORRECTION IN REGARDS TO PREVIOUS INFORMATION I REPORTED CLAIM #10994989.I REPORTED WHEN IGNITION BUTTON WAS PUSHED WAS INCORRECT ,SHOULD HAVE READ , WHEN IGNITION KEY WAS TURNED.
Additional Notes:
I AM PRINTING THIS CORRECTION IN REGARDS TO PREVIOUS INFORMATION I REPORTED CLAIM #10994989.I REPORTED WHEN IGNITION BUTTON WAS PUSHED WAS INCORRECT ,SHOULD HAVE READ , WHEN IGNITION KEY WAS TURNED.
Mfg Campaign: 10994999
Recall Date: Jun 13, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
COMING HOME FROM WORK ON JANUARY 5, 2017, I PULLED MY 2016 RAM 1500 PICKUP PART WAY INTO MY GARAGE, TURNED THE ROTARY SHIFTER TO PARK AND EXITED THE VEHICLE TO MAKE SURE THAT I HAD A CLEAR PATH OF TRAVEL TO FULLY PULL THE VEHICLE IN THE GARAGE. MY DRIVEWAY IS AN UPSLOPE AND A PORTION OF THE TRUCK WAS STILL IN THE DRIVEWAY. AFTER I EXITED THE VEHICLE IT BEGAN TO MOVE BACKWARD. THE VEHICLE'S DOOR THREW ME TO THE GROUND AND SWEPT MY LEGS UNDER THE TRUCK.THE FRONT LEFT TIRE RAN OVER BOTH OF MY LEGS. THE TRUCK CONTINUED DOWN OUR DRIVEWAY, ACROSS THE STREET, THROUGH OUR NEIGHBOR'S FENCE AND ONLY STOPPED WHEN IT HIT A TREE IN THEIR FRONT YARD. MY FAMILY RUSHED ME TO OUR LOCAL HOSPITAL EMERGENCY ROOM AND WAS I WAS ADMITTED INTO THAT HOSPITAL THE FOLLOWING MORNING.
Corrective Action:
COMING HOME FROM WORK ON JANUARY 5, 2017, I PULLED MY 2016 RAM 1500 PICKUP PART WAY INTO MY GARAGE, TURNED THE ROTARY SHIFTER TO PARK AND EXITED THE VEHICLE TO MAKE SURE THAT I HAD A CLEAR PATH OF TRAVEL TO FULLY PULL THE VEHICLE IN THE GARAGE. MY DRIVEWAY IS AN UPSLOPE AND A PORTION OF THE TRUCK WAS STILL IN THE DRIVEWAY. AFTER I EXITED THE VEHICLE IT BEGAN TO MOVE BACKWARD. THE VEHICLE'S DOOR THREW ME TO THE GROUND AND SWEPT MY LEGS UNDER THE TRUCK.THE FRONT LEFT TIRE RAN OVER BOTH OF MY LEGS. THE TRUCK CONTINUED DOWN OUR DRIVEWAY, ACROSS THE STREET, THROUGH OUR NEIGHBOR'S FENCE AND ONLY STOPPED WHEN IT HIT A TREE IN THEIR FRONT YARD. MY FAMILY RUSHED ME TO OUR LOCAL HOSPITAL EMERGENCY ROOM AND WAS I WAS ADMITTED INTO THAT HOSPITAL THE FOLLOWING MORNING.
Additional Notes:
COMING HOME FROM WORK ON JANUARY 5, 2017, I PULLED MY 2016 RAM 1500 PICKUP PART WAY INTO MY GARAGE, TURNED THE ROTARY SHIFTER TO PARK AND EXITED THE VEHICLE TO MAKE SURE THAT I HAD A CLEAR PATH OF TRAVEL TO FULLY PULL THE VEHICLE IN THE GARAGE. MY DRIVEWAY IS AN UPSLOPE AND A PORTION OF THE TRUCK WAS STILL IN THE DRIVEWAY. AFTER I EXITED THE VEHICLE IT BEGAN TO MOVE BACKWARD. THE VEHICLE'S DOOR THREW ME TO THE GROUND AND SWEPT MY LEGS UNDER THE TRUCK.THE FRONT LEFT TIRE RAN OVER BOTH OF MY LEGS. THE TRUCK CONTINUED DOWN OUR DRIVEWAY, ACROSS THE STREET, THROUGH OUR NEIGHBOR'S FENCE AND ONLY STOPPED WHEN IT HIT A TREE IN THEIR FRONT YARD. MY FAMILY RUSHED ME TO OUR LOCAL HOSPITAL EMERGENCY ROOM AND WAS I WAS ADMITTED INTO THAT HOSPITAL THE FOLLOWING MORNING.
Mfg Campaign: 10994036
Recall Date: Jun 8, 2017
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
COMING HOME FROM WORK ON JANUARY 5, 2017, I PULLED MY 2016 RAM 1500 PICKUP PART WAY INTO MY GARAGE, TURNED THE ROTARY SHIFTER TO PARK AND EXITED THE VEHICLE TO MAKE SURE THAT I HAD A CLEAR PATH OF TRAVEL TO FULLY PULL THE VEHICLE IN THE GARAGE. MY DRIVEWAY IS AN UPSLOPE AND A PORTION OF THE TRUCK WAS STILL IN THE DRIVEWAY. AFTER I EXITED THE VEHICLE IT BEGAN TO MOVE BACKWARD. THE VEHICLE'S DOOR THREW ME TO THE GROUND AND SWEPT MY LEGS UNDER THE TRUCK.THE FRONT LEFT TIRE RAN OVER BOTH OF MY LEGS. THE TRUCK CONTINUED DOWN OUR DRIVEWAY, ACROSS THE STREET, THROUGH OUR NEIGHBOR'S FENCE AND ONLY STOPPED WHEN IT HIT A TREE IN THEIR FRONT YARD. MY FAMILY RUSHED ME TO OUR LOCAL HOSPITAL EMERGENCY ROOM AND WAS I WAS ADMITTED INTO THAT HOSPITAL THE FOLLOWING MORNING.
Corrective Action:
COMING HOME FROM WORK ON JANUARY 5, 2017, I PULLED MY 2016 RAM 1500 PICKUP PART WAY INTO MY GARAGE, TURNED THE ROTARY SHIFTER TO PARK AND EXITED THE VEHICLE TO MAKE SURE THAT I HAD A CLEAR PATH OF TRAVEL TO FULLY PULL THE VEHICLE IN THE GARAGE. MY DRIVEWAY IS AN UPSLOPE AND A PORTION OF THE TRUCK WAS STILL IN THE DRIVEWAY. AFTER I EXITED THE VEHICLE IT BEGAN TO MOVE BACKWARD. THE VEHICLE'S DOOR THREW ME TO THE GROUND AND SWEPT MY LEGS UNDER THE TRUCK.THE FRONT LEFT TIRE RAN OVER BOTH OF MY LEGS. THE TRUCK CONTINUED DOWN OUR DRIVEWAY, ACROSS THE STREET, THROUGH OUR NEIGHBOR'S FENCE AND ONLY STOPPED WHEN IT HIT A TREE IN THEIR FRONT YARD. MY FAMILY RUSHED ME TO OUR LOCAL HOSPITAL EMERGENCY ROOM AND WAS I WAS ADMITTED INTO THAT HOSPITAL THE FOLLOWING MORNING.
Additional Notes:
COMING HOME FROM WORK ON JANUARY 5, 2017, I PULLED MY 2016 RAM 1500 PICKUP PART WAY INTO MY GARAGE, TURNED THE ROTARY SHIFTER TO PARK AND EXITED THE VEHICLE TO MAKE SURE THAT I HAD A CLEAR PATH OF TRAVEL TO FULLY PULL THE VEHICLE IN THE GARAGE. MY DRIVEWAY IS AN UPSLOPE AND A PORTION OF THE TRUCK WAS STILL IN THE DRIVEWAY. AFTER I EXITED THE VEHICLE IT BEGAN TO MOVE BACKWARD. THE VEHICLE'S DOOR THREW ME TO THE GROUND AND SWEPT MY LEGS UNDER THE TRUCK.THE FRONT LEFT TIRE RAN OVER BOTH OF MY LEGS. THE TRUCK CONTINUED DOWN OUR DRIVEWAY, ACROSS THE STREET, THROUGH OUR NEIGHBOR'S FENCE AND ONLY STOPPED WHEN IT HIT A TREE IN THEIR FRONT YARD. MY FAMILY RUSHED ME TO OUR LOCAL HOSPITAL EMERGENCY ROOM AND WAS I WAS ADMITTED INTO THAT HOSPITAL THE FOLLOWING MORNING.
Mfg Campaign: 10994036
Recall Date: Jun 8, 2017
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TAKATA INFLATORS. MY NAME IS [XXX]I WAS A PASSENGER OF A VEHICLE DRIVEN BY [XXX] ON JULY 9TH 2016. THERE WAS MYSELF AND 3 OTHER OCCUPANTS IN THE VEHICLE 2 PASSED AWAY AS A RESULT OF THE ACCIDENT AND MYSELF AND ANOTHER OCCUPANT WERE SEVERELY INJURED. NOT ONE AIR BAG WENT OFF. I SUFFER FROM TRAUMATIC BRAIN INJURY, SPINAL INJURIES AND MANY MORE. I AM NO LONGER ABLE TO WALK AND I REQUIRE 24/7 ASSISTANCE. THIS WAS A ROLLOVER CRASH. I SUFFERED MANY MAJOR INJURIES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR ...UPDATED 08/29/17 *BF *CN *TR
Corrective Action:
TAKATA INFLATORS. MY NAME IS [XXX]I WAS A PASSENGER OF A VEHICLE DRIVEN BY [XXX] ON JULY 9TH 2016. THERE WAS MYSELF AND 3 OTHER OCCUPANTS IN THE VEHICLE 2 PASSED AWAY AS A RESULT OF THE ACCIDENT AND MYSELF AND ANOTHER OCCUPANT WERE SEVERELY INJURED. NOT ONE AIR BAG WENT OFF. I SUFFER FROM TRAUMATIC BRAIN INJURY, SPINAL INJURIES AND MANY MORE. I AM NO LONGER ABLE TO WALK AND I REQUIRE 24/7 ASSISTANCE. THIS WAS A ROLLOVER CRASH. I SUFFERED MANY MAJOR INJURIES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR ...UPDATED 08/29/17 *BF *CN *TR
Additional Notes:
TAKATA INFLATORS. MY NAME IS [XXX]I WAS A PASSENGER OF A VEHICLE DRIVEN BY [XXX] ON JULY 9TH 2016. THERE WAS MYSELF AND 3 OTHER OCCUPANTS IN THE VEHICLE 2 PASSED AWAY AS A RESULT OF THE ACCIDENT AND MYSELF AND ANOTHER OCCUPANT WERE SEVERELY INJURED. NOT ONE AIR BAG WENT OFF. I SUFFER FROM TRAUMATIC BRAIN INJURY, SPINAL INJURIES AND MANY MORE. I AM NO LONGER ABLE TO WALK AND I REQUIRE 24/7 ASSISTANCE. THIS WAS A ROLLOVER CRASH. I SUFFERED MANY MAJOR INJURIES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR ...UPDATED 08/29/17 *BF *CN *TR
Mfg Campaign: 10993735
Recall Date: Jun 7, 2017
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
WHEN I WAS DRIVING ON A 400 MILE TRIP MY HEAD LIGHTS WERE SURGING OR FICKERING.DOSEN'T DO IT WHEN SITTING IN PARK.STARTED DOING THIS AT 200 MILES ON 2016 RAM 1500.TOOK IT TO DEALER THEY HAD IT HAPPEN TO THEM A FEW TIMES.THEY HAVE NO IDEA WHATS CAUSING IT.THEY CONTACTED CHRYSLER,THEY TOLD DEALER TO TELL ME TO DRIVE IT WONT HURT ANYTHING.I'M AFFRAID THAT ONE OF THESE TIMES MY LIGHTS ARE GOING TO GO OUT WHEN I DONT WANT THEM TO.I THINK ITS A BUNCH OF CRAP.SO I PAY 40G'S FOR NEW TRUCK WITH A PROBLEM THAT IM TOLD CANT BE FIXED.THIS PROBLEM IS ONGOING AND I HAVE 10000 MILES NOW.WHAT DO I DO?
Corrective Action:
WHEN I WAS DRIVING ON A 400 MILE TRIP MY HEAD LIGHTS WERE SURGING OR FICKERING.DOSEN'T DO IT WHEN SITTING IN PARK.STARTED DOING THIS AT 200 MILES ON 2016 RAM 1500.TOOK IT TO DEALER THEY HAD IT HAPPEN TO THEM A FEW TIMES.THEY HAVE NO IDEA WHATS CAUSING IT.THEY CONTACTED CHRYSLER,THEY TOLD DEALER TO TELL ME TO DRIVE IT WONT HURT ANYTHING.I'M AFFRAID THAT ONE OF THESE TIMES MY LIGHTS ARE GOING TO GO OUT WHEN I DONT WANT THEM TO.I THINK ITS A BUNCH OF CRAP.SO I PAY 40G'S FOR NEW TRUCK WITH A PROBLEM THAT IM TOLD CANT BE FIXED.THIS PROBLEM IS ONGOING AND I HAVE 10000 MILES NOW.WHAT DO I DO?
Additional Notes:
WHEN I WAS DRIVING ON A 400 MILE TRIP MY HEAD LIGHTS WERE SURGING OR FICKERING.DOSEN'T DO IT WHEN SITTING IN PARK.STARTED DOING THIS AT 200 MILES ON 2016 RAM 1500.TOOK IT TO DEALER THEY HAD IT HAPPEN TO THEM A FEW TIMES.THEY HAVE NO IDEA WHATS CAUSING IT.THEY CONTACTED CHRYSLER,THEY TOLD DEALER TO TELL ME TO DRIVE IT WONT HURT ANYTHING.I'M AFFRAID THAT ONE OF THESE TIMES MY LIGHTS ARE GOING TO GO OUT WHEN I DONT WANT THEM TO.I THINK ITS A BUNCH OF CRAP.SO I PAY 40G'S FOR NEW TRUCK WITH A PROBLEM THAT IM TOLD CANT BE FIXED.THIS PROBLEM IS ONGOING AND I HAVE 10000 MILES NOW.WHAT DO I DO?
Mfg Campaign: 10993099
Recall Date: Jun 4, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I HAVE A 2016 RAM 1500 ECO DIESEL. TRUCK NOW HAS 16K ON IT AND HAVE HAD IT SINCE NEW 08/05/16. TRUCK WENT TO THE DEALER AT ITS FIRST SERVICE 7,138 AND FLUID LEAK. TRANSMISSION WAS REPAIRED FOR A LEAK AT THE TRANSFER TUBES BETWEEN HEAT EXCHANGER AND TRANSMISSION CASE 09/25/2016. TRUCK WENT IN FOR SERVICE 14,381 AND AGAIN TRANSMISSION LEAK NEEDED TO BE FIXED. TRANSMISSION PAN GASKET DRAIN PLUG AND FLUID REPLACED 02/01/17. TRUCK IN NOW AT 16,235 05/31/2017 AND IS GOING IN AGAIN FOR A TRANSMISSION LEAK.
Corrective Action:
I HAVE A 2016 RAM 1500 ECO DIESEL. TRUCK NOW HAS 16K ON IT AND HAVE HAD IT SINCE NEW 08/05/16. TRUCK WENT TO THE DEALER AT ITS FIRST SERVICE 7,138 AND FLUID LEAK. TRANSMISSION WAS REPAIRED FOR A LEAK AT THE TRANSFER TUBES BETWEEN HEAT EXCHANGER AND TRANSMISSION CASE 09/25/2016. TRUCK WENT IN FOR SERVICE 14,381 AND AGAIN TRANSMISSION LEAK NEEDED TO BE FIXED. TRANSMISSION PAN GASKET DRAIN PLUG AND FLUID REPLACED 02/01/17. TRUCK IN NOW AT 16,235 05/31/2017 AND IS GOING IN AGAIN FOR A TRANSMISSION LEAK.
Additional Notes:
I HAVE A 2016 RAM 1500 ECO DIESEL. TRUCK NOW HAS 16K ON IT AND HAVE HAD IT SINCE NEW 08/05/16. TRUCK WENT TO THE DEALER AT ITS FIRST SERVICE 7,138 AND FLUID LEAK. TRANSMISSION WAS REPAIRED FOR A LEAK AT THE TRANSFER TUBES BETWEEN HEAT EXCHANGER AND TRANSMISSION CASE 09/25/2016. TRUCK WENT IN FOR SERVICE 14,381 AND AGAIN TRANSMISSION LEAK NEEDED TO BE FIXED. TRANSMISSION PAN GASKET DRAIN PLUG AND FLUID REPLACED 02/01/17. TRUCK IN NOW AT 16,235 05/31/2017 AND IS GOING IN AGAIN FOR A TRANSMISSION LEAK.
Mfg Campaign: 10992598
Recall Date: Jun 1, 2017
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