RAM 1500 2016 Complaints - Lemon Law Database

Complaints & Recalls

1.8K Complaints 25 Recalls

Official Safety Recalls - Important!

25 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)

NHTSA Campaign: 25V010000 SAFETY RECALL

6.1K Vehicles Affected

Recall Date: Jan 16, 2025

Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:

An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.

FREE Recall Solution:

Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.

Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C

Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025

Chrysler (fca Us, Llc)

NHTSA Campaign: 23V411000 SAFETY RECALL

80.6K Vehicles Affected

Recall Date: Jun 8, 2023

Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Potential Risk:

An engine stall can increase the risk of a crash.

FREE Recall Solution:

Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.

Manufacturer: RAM
Mfg Campaign: 66A

Notice Date: Oct 31, 2023
Recall Date: Jun 8, 2023

Chrysler (fca Us, Llc)

NHTSA Campaign: 22V406000 SAFETY RECALL

138.6K Vehicles Affected

Recall Date: Jun 9, 2022

Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Potential Risk:

Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

FREE Recall Solution:

Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.

Manufacturer: RAM
Mfg Campaign: Z46

Notice Date: Jan 11, 2024
Recall Date: Jun 9, 2022

Chrysler (fca Us, Llc)

NHTSA Campaign: 21V632000 SAFETY RECALL

212.4K Vehicles Affected

Recall Date: Aug 12, 2021

Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

Potential Risk:

A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.

FREE Recall Solution:

Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.

Manufacturer: RAM
Mfg Campaign: Y55

Notice Date: May 26, 2022
Recall Date: Aug 12, 2021

Chrysler (fca Us Llc)

NHTSA Campaign: 20V475000 SAFETY RECALL

58K Vehicles Affected

Recall Date: Aug 13, 2020

Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Potential Risk:

An engine stall can increase the risk of a crash.

FREE Recall Solution:

FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.

Manufacturer: RAM
Mfg Campaign: W58

Notice Date: Feb 18, 2021
Recall Date: Aug 13, 2020

Chrysler (fca Us Llc)

NHTSA Campaign: 19V757000 SAFETY RECALL

108K Vehicles Affected

Recall Date: Oct 24, 2019

Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

Potential Risk:

Combustion in the intake manifold can increase the risk of a fire.

FREE Recall Solution:

Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.

Manufacturer: RAM
Mfg Campaign: VB1

Notice Date: Apr 16, 2020
Recall Date: Oct 24, 2019

Chrysler (fca Us Llc)

NHTSA Campaign: 19V347000 SAFETY RECALL

1.1M Vehicles Affected

Recall Date: May 9, 2019

Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:

If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.

FREE Recall Solution:

Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.

Manufacturer: RAM
Mfg Campaign: V44

Notice Date: May 23, 2019
Recall Date: May 9, 2019

Chrysler (fca Us Llc)

NHTSA Campaign: 18V486000 SAFETY RECALL

1.1M Vehicles Affected

Recall Date: Jul 27, 2018

Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:

If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.

FREE Recall Solution:

Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.

Manufacturer: RAM
Mfg Campaign: U74

Notice Date: Sep 17, 2018
Recall Date: Jul 27, 2018

Chrysler (fca Us Llc)

NHTSA Campaign: 18V332000 SAFETY RECALL

4.8M Vehicles Affected

Recall Date: May 17, 2018

Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

FREE Recall Solution:

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.

Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73

Notice Date: Jun 4, 2018
Recall Date: May 17, 2018

Chrysler (fca Us Llc)

NHTSA Campaign: 17V821000 SAFETY RECALL

1.5M Vehicles Affected

Recall Date: Dec 20, 2017

Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:

Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

FREE Recall Solution:

Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.

Manufacturer: RAM
Mfg Campaign: T79

Notice Date: Feb 26, 2018
Recall Date: Dec 20, 2017

Chrysler (fca Us Llc)

NHTSA Campaign: 17V302000 SAFETY RECALL

1M Vehicles Affected

Recall Date: May 9, 2017

Safety Issue:

Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.

Potential Risk:

If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.

FREE Recall Solution:

Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.

Manufacturer: RAM
Mfg Campaign: T25

Notice Date: Jun 26, 2017
Recall Date: May 9, 2017

Chrysler (fca Us Llc)

NHTSA Campaign: 17V198000 SAFETY RECALL

30 Vehicles Affected

Recall Date: Mar 23, 2017

Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.

Potential Risk:

A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.

FREE Recall Solution:

Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.

Manufacturer: RAM
Mfg Campaign: T20

Notice Date: Apr 24, 2017
Recall Date: Mar 23, 2017

Chrysler (fca Us Llc)

NHTSA Campaign: 16V301000 SAFETY RECALL

64 Vehicles Affected

Recall Date: May 16, 2016

Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.

Potential Risk:

A fractured halfshaft may damage underbody components and create road debris, increasing the risk of a crash.

FREE Recall Solution:

Chrysler will notify owners, and dealers will replace both front halfshafts, free of charge. The recall began on July 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S32.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.

Manufacturer: RAM
Mfg Campaign: S32

Notice Date: Jul 5, 2016
Recall Date: May 16, 2016

Chrysler (fca Us Llc)

NHTSA Campaign: 16E041000 SAFETY RECALL

345 Vehicles Affected

Recall Date: May 16, 2016

Safety Issue:

Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.

Potential Risk:

If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.

FREE Recall Solution:

Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.

Manufacturer: RAM
Mfg Campaign: S30

Notice Date: Jul 1, 2016
Recall Date: May 16, 2016

Chrysler (fca Us Llc)

NHTSA Campaign: 16V167000 SAFETY RECALL

440 Vehicles Affected

Recall Date: Mar 23, 2016

Safety Issue:

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.

Potential Risk:

If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.

FREE Recall Solution:

Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.

Manufacturer: RAM
Mfg Campaign: S19

Notice Date: May 16, 2016
Recall Date: Mar 23, 2016

Chrysler (fca Us Llc)

NHTSA Campaign: 15V663000 SAFETY RECALL

253 Vehicles Affected

Recall Date: Oct 16, 2015

Safety Issue:

Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.

Potential Risk:

Without a heat shield, heat from the exhaust system may damage the spare tire. When used, the damaged tire may have a tread separation or side wall rupture, resulting in a loss of control and an increased risk of a crash.

FREE Recall Solution:

Chrysler will notify owners, and dealers will install a spare tire heat shield if the vehicle is missing one. Vehicles that have already been sold with an excess of 50 miles will also have their spare tires replaced. These repairs will be performed free of charge. The recall began on December 2, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R58.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.

Manufacturer: RAM
Mfg Campaign: R58

Notice Date: Dec 2, 2015
Recall Date: Oct 16, 2015

Chrysler (fca Us Llc)

NHTSA Campaign: 15V661000 SAFETY RECALL

61.9K Vehicles Affected

Recall Date: Oct 15, 2015

Safety Issue:

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.

Potential Risk:

If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.

FREE Recall Solution:

Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.

Manufacturer: RAM
Mfg Campaign: R59

Notice Date: Nov 23, 2015
Recall Date: Oct 15, 2015

Consumer Complaints

1.8K Complaints

Chrysler (fca Us, Llc)

Campaign: 11032778 Other

1 Vehicles Affected

Oct 10, 2017

Defect Description:

LATCHES/LOCKS/LINKAGES

Potential Consequences:

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE VEHICLE WAS IDLING AND THE GEAR SHIFTER WAS PLACED IN PARK, THE CONTACT WALKED AWAY FROM THE VEHICLE. SUDDENLY, THE VEHICLE INADVERTENTLY ROLLED BACK IN REVERSE. THE CONTACT PROCEEDED TO THE DRIVER'S SIDE TO STOP THE VEHICLE; HOWEVER, THE VEHICLE CRASHED INTO ANOTHER PARKED VEHICLE. THE CONTACT WAS SMASHED IN BETWEEN THE LAMP POST AND ANOTHER VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE LEGS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT STATED THAT PREVIOUSLY, THE VEHICLE EXPERIENCED ABNORMAL DYSFUNCTION. WHILE THE GEAR SHIFTER WAS PLACED IN REVERSE, THE BACK UP CAMERA WOULD REMAIN ON THE DRIVE SCREEN. THE CONTACT THEN STATED THAT ALL FOUR DOOR LOCKS WOULD LOCK THEN UNLOCK WITHOUT WARNING. ON SEVERAL OCCASIONS, THE VEHICLE MADE A BEEPING NOISE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. THE VIN WAS UNAVAILABLE.

Corrective Action:

Additional Notes:

Manufacturer: RAM
Mfg Campaign: 11032778

Notice Date: Oct 10, 2017
Recall Date: Oct 10, 2017

Chrysler (fca Us, Llc)

Campaign: 11031826 Other

Oct 5, 2017

Defect Description:

SERVICE BRAKES

Potential Consequences:

THE OEM TRAILER BRAKE CONTROLLER DOES NOT PROVIDE ENOUGH BRAKING POWER TO A TOWED TRAILER. THE TOWED SINGLE AXLE TRAVEL TRAILER WEIGHS JUST UNDER 4,000LBS FULLY LOADED. ALL GAIN AND TRAILER TYPE SETTINGS ON THE CONTROLLER PRODUCE THE SAME LEVEL OF BRAKING TO THE TRAILER AT ANY SPEED FROM IDLE TO 25-30MPH OR FASTER WHEN USING THE MANUAL BRAKE LEVER ON THE CONTROLLER. FACTORY OWNER'S MANUAL DESCRIBES THE PROCESS FOR SETTING THE GAIN IS TO MOVE THE MANUAL BRAKE LEVER TO FULL BRAKING SO THE WHEELS ON THE TOWED TRAILER LOCK UP AT 25MPH AND THEN REDUCE THE GAIN UNTIL JUST BEFORE TRAILER WHEELS LOCK UP. RAM DEALERSHIP SAYS THAT THE CONTROLLER WILL NOT LOCK UP THE TRAILER WHEELS WITH THE MANUAL BRAKE LEVER BECAUSE THE COMPUTER READS THE SPEED OF THE TRUCK, AND IF FULL BRAKING ISN'T NEEDED, IT WON'T APPLY IT. THIS IS IN DIRECT CONTRADICTION WITH THE INFORMATION IN THE OWNER'S MANUAL. THE OEM BRAKE CONTROLLER IS NOT WORKING PROPERLY, AND THIS IS A HUGE SAFETY ISSUE BECAUSE THE TRAILER BRAKES ARE NOT GETTING THE PROPER AMOUNT OF POWER TO SAFELY STOP THE VEHICLE WHILE TOWING. THE CONTROLLER WILL BARELY SEND ENOUGH BRAKING POWER TO SLOW AND STOP THE VEHICLE AT IDLE ROLLING SPEEDS OF 5-10MPH. AFTER SEARCHING ONLINE FORUMS, NUMEROUS PEOPLE ARE HAVING THE SAME ISSUES WITH THEIR RAMS MANUFACTURED IN MODEL YEAR RANGES FROM 2010 TO 2016.

Corrective Action:

Additional Notes:

Manufacturer: RAM
Mfg Campaign: 11031826

Notice Date: Oct 5, 2017
Recall Date: Oct 5, 2017

Chrysler (fca Us, Llc)

Campaign: 11031826 Other

Oct 5, 2017

Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Corrective Action:

Additional Notes:

Manufacturer: RAM
Mfg Campaign: 11031826

Notice Date: Oct 5, 2017
Recall Date: Oct 5, 2017

Chrysler (fca Us, Llc)

Campaign: 11031868 Other

Oct 5, 2017

Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

THE THREE WAY COOLANT VALVE FAILED. CAR HAS ABOUT 59000 MILES. I NOTE A REVIEW OF THE INTERNET REVEALS THAT THIS PROBLEM IS VERY COMMON AND CERTAINLY SHOULD NOT HAPPEN IN SUCH LOW MILES. THE VALVE PROBLEM APPEARS ONGOING. IN 2013 THERE WAS A RECALL FOR RAM TRUCKS FOR A SIMILAR ISSUE. CLEARLY IT HAS NOT BEEN CORRECTED. SYSTEMS CAN FAIL AND WINDSHIELD DEFROSTERS WILL NOT WORK CREATING AN EXTREME HAZARD DURING DRIVING.

Corrective Action:

Additional Notes:

Manufacturer: RAM
Mfg Campaign: 11031868

Notice Date: Oct 5, 2017
Recall Date: Oct 5, 2017

Chrysler (fca Us, Llc)

Campaign: 11030519 Other

Sep 29, 2017

Defect Description:

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

Potential Consequences:

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 55 MPH, THE TAILGATE DROPPED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO HAYES CHRYSLER DODGE JEEP RAM OF LAWRENCEVILLE 719 DULUTH HIGHWAY 120, LAWRENCEVILLE, GA 30046, BUT THE DEALER COULD NOT PROVIDE A DEFINITIVE DIAGNOSIS. THE DEALER STATED THAT THEY WOULD REPLACE THE LATCHES AND CONTINUE TO REPLACE PARTS UNTIL THE FAILURE WAS RESOLVED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE FOR THE CONTACT. THE APPROXIMATE FAILURE MILEAGE WAS 54,096.

Corrective Action:

Additional Notes:

Manufacturer: RAM
Mfg Campaign: 11030519

Notice Date: Sep 29, 2017
Recall Date: Sep 29, 2017

Chrysler (fca Us, Llc)

Campaign: 11030014 Other

Sep 26, 2017

Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE INDEPENDENTLY DECELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BOB MOORE CHRYSLER DODGE JEEP RAM OF TULSA (4627 S MEMORIAL DR, TULSA, OK 74145), BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000. UPDATED 12/13/2017 *LN CONSUMER STATED THE DEALER DID NOT KNOW TO FIX IT. THE PROBLEM IS THROTTLE COUNTER SENSOR. UPDATED 7/20/18*JB

Corrective Action:

Additional Notes:

Manufacturer: RAM
Mfg Campaign: 11030014

Notice Date: Sep 26, 2017
Recall Date: Sep 26, 2017

Chrysler (fca Us, Llc)

Campaign: 11024745 Other

Sep 20, 2017

Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

BLOWER MOTER STOP WORKING FOR THE 2 TIME FOR THE AC AND HEAT

Corrective Action:

BLOWER MOTER STOP WORKING FOR THE 2 TIME FOR THE AC AND HEAT

Additional Notes:

BLOWER MOTER STOP WORKING FOR THE 2 TIME FOR THE AC AND HEAT

Manufacturer: RAM
Mfg Campaign: 11024745

Notice Date: Sep 20, 2017
Recall Date: Sep 20, 2017

Chrysler (fca Us, Llc)

Campaign: 11021616 Other

Sep 5, 2017

Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I AM HAVING AN ISSUE WITH THE ELECTRONIC DIAL TRANSMISSION. I HAVE HAD IT COME OUT OF PARK AND TRY RUNNING ME OVER, AFTER THE FIRST TIME IT HAPPEN I HAVE GOTTEN EXTRA VIGALANT TO MAKE SURE THAT IT SHOWS P. I HAVE GOTTEN OUT OF TRUCK WITH IT IN P AND HAVE HAD PEOPLE COME INTO STORE AS I'M SHOPPING AND TELL ME YOUR TRUCK HAS JUST REVERSED INTO TRAFFIC. LUCKILLY I HAVE NOT HIT ANYONE OR ANYTHING OTHER THEN A HILL. I HAVE HAD IT ROLL BACKWARDS FOUR TIMES ON ME AS I AM EXITING THE TRUCK PINNING ME BETWEEN THE DOOR AND CAB ALMOST ROLLING ME UNDER THE TRUCK. I THEN STARTED LOOKING ONLINE AND HAVE NOTICED SEVERAL ARTICALS THAT STATE THAT YOU ARE INVESTIGATING THIS ISSUE.

Corrective Action:

Additional Notes:

Manufacturer: RAM
Mfg Campaign: 11021616

Notice Date: Sep 5, 2017
Recall Date: Sep 5, 2017

Chrysler (fca Us, Llc)

Campaign: 11021137 Other

Sep 1, 2017

Defect Description:

AIR BAGS

Potential Consequences:

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE DRIVER WAS MAKING A LEFT TURN INTO A PARKING LOT, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE DRIVER CRASHED INTO A PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. IN ADDITION, THE DRIVER HAD TO REMOVE THE KEY FROM THE IGNITION SWITCH IN ORDER FOR THE VEHICLE TO STOP. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO PARKWAY CHRYSLER (LOCATED AT 21560 HALL RD, CLINTON TOWNSHIP, MI 48038). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. ...UPDATED 11/15/17 *BF UPDATED 11/28/2017*JS *TT

Corrective Action:

Additional Notes:

Manufacturer: RAM
Mfg Campaign: 11021137

Notice Date: Sep 1, 2017
Recall Date: Sep 1, 2017

Chrysler (fca Us, Llc)

Campaign: 11021137 Other

Sep 1, 2017

Defect Description:

SERVICE BRAKES

Potential Consequences:

Corrective Action:

Additional Notes:

Manufacturer: RAM
Mfg Campaign: 11021137

Notice Date: Sep 1, 2017
Recall Date: Sep 1, 2017

Chrysler (fca Us, Llc)

Campaign: 11021137 Other

Sep 1, 2017

Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Corrective Action:

Additional Notes:

Manufacturer: RAM
Mfg Campaign: 11021137

Notice Date: Sep 1, 2017
Recall Date: Sep 1, 2017

Chrysler (fca Us, Llc)

Campaign: 11020964 Other

Aug 31, 2017

Defect Description:

POWER TRAIN

Potential Consequences:

TL* THE CONTACT RENTED A 2016 RAM 1500. WHILE THE VEHICLE WAS PARKED, THE GEAR SHIFTED OUT OF PARK AND INTO DRIVE INADVERTENTLY. AS A RESULT, THE CONTACT JUMPED IN THE VEHICLE AND DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNAVAILABLE.

Corrective Action:

Additional Notes:

Manufacturer: RAM
Mfg Campaign: 11020964

Notice Date: Aug 31, 2017
Recall Date: Aug 31, 2017

Chrysler (fca Us, Llc)

Campaign: 11019094 Other

Aug 23, 2017

Defect Description:

POWER TRAIN

Potential Consequences:

ON SUNDAY, AUGUST 20, 2017, MY 2016 DODGE RAM 1500 PICKUP TRUCK WAS PARKED WITH THE ENGINE RUNNING IN A BOAT RAMP WITH MY BOAT TRAILER ATTACHED AND BACKED INTO THE WATER NEXT TO THE DOCK. THE EMERGENCY BRAKE WAS NOT ON. I EXITED THE VEHICLE, WALKED DOWN THE BOAT DOCK, STEPPED TO THE BACK OF MY BOAT, WALKED TO THE FRONT OF THE BOAT, CLIMBED DOWN TO THE TONGUE OF THE TRAILER, PULLED OUT THE STRAP AND ATTACHED IT TO MY BOAT, BEGAN TO CRANK THE BOAT TO THE FRONT OF THE TRAILER, WHEN SUDDENLY THE TRUCK STARTED ROLLING BACKWARD INTO THE WATER. BY THE TIME I COULD JUMP FROM THE TONGUE OF THE TRAILER, CLIMB ON THE DOCK, DIVE INTO THE FRONT PASSENGER WINDOW, CRAWL ACROSS TO THE DRIVERS SEAT AND TRY TO STOP AND START THE TRUCK, IT WAS TOO LATE. THE TRUCK WOULD NOT START AND I COULD NOT STOP IT BECAUSE IT WAS BEGINNING TO FLOAT. THE VEHICLE ROLLED BACKWARDS INTO THE LAKE, DESPITE BEING IN PARK. THE ELECTRONIC TRANSMISSION MUST HAVE MOVED FROM PARK TO NEUTRAL OR REVERSE TO ALLOW THE VEHICLE TO ROLL BACKWARDS. THE ENTIRE VEHICLE NEARLY SUBMERGED. ALL OF THE WINDOWS WERE OPENED AND THE VEHICLE FILLED WITH WATER TO WITHIN APPROXIMATELY ONE FOOT FROM THE CEILING OF THE CAB. WHEN THE VEHICLE AND TRAILER WERE TOWED OUT OF THE WATER, THE VEHICLE WAS STUCK IN PARK AND COULD NOT BE PUT INTO NEUTRAL. IT WAS DRAGGED IN PARK FOR ABOUT 50 YARDS TO CLEAR IT FROM THE BUSY BOAT RAMP. THE MANISTEE COUNTY SHERIFF COMPLAINT # FOR THIS ACCIDENT IS: 151-1628-17. PICTURES ARE ATTACHED. AAA INSURANCE HAS DECLARED THE TRUCK A TOTAL LOSS.

Corrective Action:

Additional Notes:

Manufacturer: RAM
Mfg Campaign: 11019094

Notice Date: Aug 23, 2017
Recall Date: Aug 23, 2017

Chrysler (fca Us, Llc)

Campaign: 11014098 Other

Aug 10, 2017

Defect Description:

ENGINE

Potential Consequences:

I HAD A SUDDEN LOSS OF POWER AND AN ABRUPT DECELERATION WHILE DRIVING OUT OF MY DEVELOPMENT. THE SERVICE ELECTRONIC THROTTLE CONTROL AND CHECK ENGINE LIGHTS APPEARED ON THE DASH. THIS HAPPENED ON MAY 17, 2017 AND SOME OF THE VEHICLES ECODIESEL FUEL INJECTORS WERE REPLACED. 2000 MILES LATER ALMOST THE SAME EXACT THING HAPPENED ON JULY 14, 2017. CURRENTLY ADDITIONAL INJECTORS ARE BEING REPLACED. I AM THANKFUL NEITHER TIME WAS WHILE DRIVING AT HIGHWAY SPEEDS ON A BUSY ROAD.

Corrective Action:

Additional Notes:

Manufacturer: RAM
Mfg Campaign: 11014098

Notice Date: Aug 10, 2017
Recall Date: Aug 10, 2017

Chrysler (fca Us, Llc)

Campaign: 11014098 Other

Aug 10, 2017

Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Corrective Action:

Additional Notes:

Manufacturer: RAM
Mfg Campaign: 11014098

Notice Date: Aug 10, 2017
Recall Date: Aug 10, 2017

Chrysler (fca Us, Llc)

Campaign: 11014149 Other

4 Vehicles Affected

Aug 10, 2017

Defect Description:

AIR BAGS

Potential Consequences:

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE CRASH CAUSED THE CONTACT'S VEHICLE TO ROLL OVER A COUPLE OF TIMES, AS WELL AS GO OVER A GUARDRAIL BEFORE CRASHING DOWN. NONE OF THE AIR BAGS DEPLOYED AND THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT WAS AT THE SCENE, BUT THE CONTACT WAS UNSURE IF A FIRE REPORT WAS FILED. THE DRIVER AND THREE PASSENGERS SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE REAR DRIVER'S SIDE PASSENGER WAS FATALLY INJURED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW YARD. THE DEALER (FIELDS CHRYSLER DODGE JEEP IN SANFORD, FL) WAS CONTACTED, BUT DID NOT PROVIDE MUCH INFORMATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT INVESTIGATORS TO INSPECT THE VEHICLE. THE CONTACT DID NOT HEAR FROM THE MANUFACTURER AGAIN. THE FAILURE MILEAGE WAS 5,500. UPDATED 08/16/17 *BF *CN *TR *TT*DT*DT*JB*JB

Corrective Action:

Additional Notes:

Manufacturer: RAM
Mfg Campaign: 11014149

Notice Date: Aug 10, 2017
Recall Date: Aug 10, 2017

Chrysler (fca Us, Llc)

Campaign: 11013853 Other

Aug 9, 2017

Defect Description:

POWER TRAIN

Potential Consequences:

UNPREDICTABLE AND SOMETIME VIOLENT DOWNSHIFTING CAUSING MOMENTARY LOSS OF CONTROL OF THE VEHICLE WHEN DRIVING IN WET, SLIPPERY CONDITIONS. THIS HAS OCCURRED ON SEVERAL OCCASIONS WHILE DRIVING THROUGH RAIN STORMS. THE VEHICLE STARTED TO EXHIBIT ERRATIC SHIFTING BEHAVIOR AT ~5,000 MILES AND HAS GOTTEN PROGRESSIVELY WORSE TO A POINT THAT THE TRANSMISSION UNPREDICTABLE SHIFTING OCCURS IN ALL CONDITIONS. THE IMPACT OF THE SHIFTS IS SEVERE ENOUGH THAT IT IS BEING TRANSMITTED THROUGH THE DRIVER'S SEAT CREATING EXTREME DISCOMFORT AND PAIN TO THE LOWER BACK. A 'SERVICE SHIFTER' MESSAGE IS ALSO BEING DISPLAYED. THE VEHICLE WAS TAKEN IN TO THE DEALERSHIP. THE DEALERSHIP STATED THAT THEY DON'T KNOW WHY THE 'SERVICE SHIFTER' MESSAGE IS COMING ON BECAUSE NO TROUBLE CODES ARE SHOWING; THEY RE-FLASHED THE CPU TO SEE IF WOULD CORRECT THE ERRATIC AND UNPREDICTABLE SHIFTING, IT IS NOT WORKING, IN FACT IT HAS GOTTEN WORSE. THE DEALERSHIP ALSO STATED THAT THE VEHICLE MAY HAVE A DEFECTIVE DRIVESHAFT WHICH MAY BE CONTRIBUTING TO THE HARSH SHIFTING, THEY HAVE ONE ORDER.

Corrective Action:

Additional Notes:

Manufacturer: RAM
Mfg Campaign: 11013853

Notice Date: Aug 9, 2017
Recall Date: Aug 9, 2017

Chrysler (fca Us, Llc)

Campaign: 11013858 Other

Aug 9, 2017

Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

RECEIVING ERROR MESSAGE AND CHIME WARNING 'KEY IN IGNITION' WHEN IGNITION IS IN THE OFF POSITION IN THE KEY COMPLETE REMOVED. TOOK VEHICLE TO THE DEALERSHIP, SERVICE DEPARTMENT COULD NOT FIND ANY FAULT CODES NOR REPLICATE THE PROBLEM. THEY RE-FLASHED THE CPU TO CORRECT ANOTHER PROBLEM WITH THIS VEHICLE; HOWEVER IT DID NOT CORRECT THE PROBLEM. THE PROBLEM FIRST HAPPEN AT ~5,000 MILES. I CAPTURED PROBLEM VIA PHOTO TO TAKE TO THE DEALERSHIP. AS OF TODAY THE PROBLEM STILL OCCURS.

Corrective Action:

Additional Notes:

Manufacturer: RAM
Mfg Campaign: 11013858

Notice Date: Aug 9, 2017
Recall Date: Aug 9, 2017

Chrysler (fca Us, Llc)

Campaign: 11006347 Other

Jul 19, 2017

Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

WE HAVE THE KNOB SHIFTER AND WHEN HE STOPPED HE PUT IT IN PARK (LEFT ENGINE RUNNING) HE WALKED BEHIND TRUCK AND INTO STORE AND PICKED OUT WHAT HE NEEDED AND THEN WHILE HE WAS PAYING THE TELLER NOTICED HIS TRUCKED STARTED MOVING IN REVERSE SO MY SON RAN OUT TO GET IN TRUCK TO STOP IT BUT WAS TO LATE IT HIS A POLE WHICH AND SHATTERED THE WINDOW OF GAS STATION, I REPORTED IT TO FCA AND THEY INSPECTED IT AND SAID NO PROBLEM BUT I HAVE VIDEO AND WITNESS THAT STATES IT WAS A COUPLE MINUTES BEFORE IT STARTED MOVING. I HAVE CALLED MR. KON (FCA) 586-274-8162 BUT HE HAS NOT RETURNED ANY OF MY CALL WHICH LEADS ME TO BELIEVE THEY ARE HIDING SOMETHING. I DID DO SOME RESEARCH AND NOTICED THIS IS A PROBLEM

Corrective Action:

Additional Notes:

Manufacturer: RAM
Mfg Campaign: 11006347

Notice Date: Jul 19, 2017
Recall Date: Jul 19, 2017

Chrysler (fca Us, Llc)

Campaign: 11006347 Other

Jul 19, 2017

Defect Description:

POWER TRAIN

Potential Consequences:

Corrective Action:

Additional Notes:

Manufacturer: RAM
Mfg Campaign: 11006347

Notice Date: Jul 19, 2017
Recall Date: Jul 19, 2017

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