Complaints & Recalls
Official Safety Recalls - Important!
25 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T25
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S32
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S30
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S19
Recall Date: Mar 23, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R58
Recall Date: Oct 16, 2015
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R59
Recall Date: Oct 15, 2015
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TRUCK PROCEEDING AT ABOUT 30-35 MILES PER HR. ON A MAIN CITY STREET WHEN A CAR TRAVELED DIRECTLY IN FRONT OF IT DUE TO ITS FAILURE TO STOP AT A STOP SIGN ON A SIDE STREET. FRONT OF TRUCK CRASHED INTO CAR. EXTENSIVE DAMAGE TO FRONT OF TRUCK RESULTED. QUESTIONING WHY NO DEPLOYMENT OF AIR BAG IN THIS HEAD- ON CRASH. TRUCK'S DRIVER HIT STEERING WHEEL WITH FOREHEAD AND WAS KNOCKED UNCONSCIOUS FOR A BRIEF PERIOD OF TIME. NECK AND HIP INJURIES WERE LIKEWISE SUSTAINED. DRIVER OF TRUCK WAS AMBULANCED TO NEARBY HOSPITAL FOR TESTS AND OBSERVATION. DRIVER OF TRUCK WAS WEARING SEATBELT AT TIME OF COLLISION. POLICE REPORT NOT YET AVAILABLE. ACCIDENT OCCURRED 4/3/17 IN THE EVENING.
Corrective Action:
TRUCK PROCEEDING AT ABOUT 30-35 MILES PER HR. ON A MAIN CITY STREET WHEN A CAR TRAVELED DIRECTLY IN FRONT OF IT DUE TO ITS FAILURE TO STOP AT A STOP SIGN ON A SIDE STREET. FRONT OF TRUCK CRASHED INTO CAR. EXTENSIVE DAMAGE TO FRONT OF TRUCK RESULTED. QUESTIONING WHY NO DEPLOYMENT OF AIR BAG IN THIS HEAD- ON CRASH. TRUCK'S DRIVER HIT STEERING WHEEL WITH FOREHEAD AND WAS KNOCKED UNCONSCIOUS FOR A BRIEF PERIOD OF TIME. NECK AND HIP INJURIES WERE LIKEWISE SUSTAINED. DRIVER OF TRUCK WAS AMBULANCED TO NEARBY HOSPITAL FOR TESTS AND OBSERVATION. DRIVER OF TRUCK WAS WEARING SEATBELT AT TIME OF COLLISION. POLICE REPORT NOT YET AVAILABLE. ACCIDENT OCCURRED 4/3/17 IN THE EVENING.
Additional Notes:
TRUCK PROCEEDING AT ABOUT 30-35 MILES PER HR. ON A MAIN CITY STREET WHEN A CAR TRAVELED DIRECTLY IN FRONT OF IT DUE TO ITS FAILURE TO STOP AT A STOP SIGN ON A SIDE STREET. FRONT OF TRUCK CRASHED INTO CAR. EXTENSIVE DAMAGE TO FRONT OF TRUCK RESULTED. QUESTIONING WHY NO DEPLOYMENT OF AIR BAG IN THIS HEAD- ON CRASH. TRUCK'S DRIVER HIT STEERING WHEEL WITH FOREHEAD AND WAS KNOCKED UNCONSCIOUS FOR A BRIEF PERIOD OF TIME. NECK AND HIP INJURIES WERE LIKEWISE SUSTAINED. DRIVER OF TRUCK WAS AMBULANCED TO NEARBY HOSPITAL FOR TESTS AND OBSERVATION. DRIVER OF TRUCK WAS WEARING SEATBELT AT TIME OF COLLISION. POLICE REPORT NOT YET AVAILABLE. ACCIDENT OCCURRED 4/3/17 IN THE EVENING.
Mfg Campaign: 10978872
Recall Date: Apr 17, 2017
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TRUCK PROCEEDING AT ABOUT 30-35 MILES PER HR. ON A MAIN CITY STREET WHEN A CAR TRAVELED DIRECTLY IN FRONT OF IT DUE TO ITS FAILURE TO STOP AT A STOP SIGN ON A SIDE STREET. FRONT OF TRUCK CRASHED INTO CAR. EXTENSIVE DAMAGE TO FRONT OF TRUCK RESULTED. QUESTIONING WHY NO DEPLOYMENT OF AIR BAG IN THIS HEAD- ON CRASH. TRUCK'S DRIVER HIT STEERING WHEEL WITH FOREHEAD AND WAS KNOCKED UNCONSCIOUS FOR A BRIEF PERIOD OF TIME. NECK AND HIP INJURIES WERE LIKEWISE SUSTAINED. DRIVER OF TRUCK WAS AMBULANCED TO NEARBY HOSPITAL FOR TESTS AND OBSERVATION. DRIVER OF TRUCK WAS WEARING SEATBELT AT TIME OF COLLISION. POLICE REPORT NOT YET AVAILABLE. ACCIDENT OCCURRED 4/3/17 IN THE EVENING.
Corrective Action:
TRUCK PROCEEDING AT ABOUT 30-35 MILES PER HR. ON A MAIN CITY STREET WHEN A CAR TRAVELED DIRECTLY IN FRONT OF IT DUE TO ITS FAILURE TO STOP AT A STOP SIGN ON A SIDE STREET. FRONT OF TRUCK CRASHED INTO CAR. EXTENSIVE DAMAGE TO FRONT OF TRUCK RESULTED. QUESTIONING WHY NO DEPLOYMENT OF AIR BAG IN THIS HEAD- ON CRASH. TRUCK'S DRIVER HIT STEERING WHEEL WITH FOREHEAD AND WAS KNOCKED UNCONSCIOUS FOR A BRIEF PERIOD OF TIME. NECK AND HIP INJURIES WERE LIKEWISE SUSTAINED. DRIVER OF TRUCK WAS AMBULANCED TO NEARBY HOSPITAL FOR TESTS AND OBSERVATION. DRIVER OF TRUCK WAS WEARING SEATBELT AT TIME OF COLLISION. POLICE REPORT NOT YET AVAILABLE. ACCIDENT OCCURRED 4/3/17 IN THE EVENING.
Additional Notes:
TRUCK PROCEEDING AT ABOUT 30-35 MILES PER HR. ON A MAIN CITY STREET WHEN A CAR TRAVELED DIRECTLY IN FRONT OF IT DUE TO ITS FAILURE TO STOP AT A STOP SIGN ON A SIDE STREET. FRONT OF TRUCK CRASHED INTO CAR. EXTENSIVE DAMAGE TO FRONT OF TRUCK RESULTED. QUESTIONING WHY NO DEPLOYMENT OF AIR BAG IN THIS HEAD- ON CRASH. TRUCK'S DRIVER HIT STEERING WHEEL WITH FOREHEAD AND WAS KNOCKED UNCONSCIOUS FOR A BRIEF PERIOD OF TIME. NECK AND HIP INJURIES WERE LIKEWISE SUSTAINED. DRIVER OF TRUCK WAS AMBULANCED TO NEARBY HOSPITAL FOR TESTS AND OBSERVATION. DRIVER OF TRUCK WAS WEARING SEATBELT AT TIME OF COLLISION. POLICE REPORT NOT YET AVAILABLE. ACCIDENT OCCURRED 4/3/17 IN THE EVENING.
Mfg Campaign: 10978872
Recall Date: Apr 17, 2017
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY:TAILGATE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE VEHICLE WAS OPERATED AT VARIOUS SPEEDS, THE TAILGATE FAILED AND INDEPENDENTLY DROPPED. THE FAILURE OCCURRED WITHOUT WARNING ON APPROXIMATELY SIX OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE VEHICLE WAS OPERATED AT VARIOUS SPEEDS, THE TAILGATE FAILED AND INDEPENDENTLY DROPPED. THE FAILURE OCCURRED WITHOUT WARNING ON APPROXIMATELY SIX OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE VEHICLE WAS OPERATED AT VARIOUS SPEEDS, THE TAILGATE FAILED AND INDEPENDENTLY DROPPED. THE FAILURE OCCURRED WITHOUT WARNING ON APPROXIMATELY SIX OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Mfg Campaign: 10972222
Recall Date: Apr 13, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I PARKED TRUCK ON AN INCLINED AREA; REAR APPROXIMATELY 10" HIGHER THAN FRONT; I EXITED VEHICLE & BEGAN TO UNLOAD CARGO FROM REAR OF VEHICLE; THE TRUCK SUDDENLY ROLLED FORWARD ABOUT 10-12". I OPENED DRIVERS DOOR AND VERIFIED THAT TRANSMISSION CONTROL WAS INDEED IN "PARK"; IT WAS. I ALSO NOTED THAT AS IT ROLLED FORWARD IT DID SO IN RYTHMIC MANNER; TWO BEATS; AS THOUGH THE ENGINE HAD TURNED OVER/ ROLLED OVER. IT HAS NOT REPEATED THIS MALFUNCTION BUT THEN AGAIN, I HAVEN'T PARKED ON AN INCLINE LIKE THAT SINCE THE OCCURANCE (MARCH 2017; 10,500 MILES ON ODOMETER; 5.7 V8)
Corrective Action:
I PARKED TRUCK ON AN INCLINED AREA; REAR APPROXIMATELY 10" HIGHER THAN FRONT; I EXITED VEHICLE & BEGAN TO UNLOAD CARGO FROM REAR OF VEHICLE; THE TRUCK SUDDENLY ROLLED FORWARD ABOUT 10-12". I OPENED DRIVERS DOOR AND VERIFIED THAT TRANSMISSION CONTROL WAS INDEED IN "PARK"; IT WAS. I ALSO NOTED THAT AS IT ROLLED FORWARD IT DID SO IN RYTHMIC MANNER; TWO BEATS; AS THOUGH THE ENGINE HAD TURNED OVER/ ROLLED OVER. IT HAS NOT REPEATED THIS MALFUNCTION BUT THEN AGAIN, I HAVEN'T PARKED ON AN INCLINE LIKE THAT SINCE THE OCCURANCE (MARCH 2017; 10,500 MILES ON ODOMETER; 5.7 V8)
Additional Notes:
I PARKED TRUCK ON AN INCLINED AREA; REAR APPROXIMATELY 10" HIGHER THAN FRONT; I EXITED VEHICLE & BEGAN TO UNLOAD CARGO FROM REAR OF VEHICLE; THE TRUCK SUDDENLY ROLLED FORWARD ABOUT 10-12". I OPENED DRIVERS DOOR AND VERIFIED THAT TRANSMISSION CONTROL WAS INDEED IN "PARK"; IT WAS. I ALSO NOTED THAT AS IT ROLLED FORWARD IT DID SO IN RYTHMIC MANNER; TWO BEATS; AS THOUGH THE ENGINE HAD TURNED OVER/ ROLLED OVER. IT HAS NOT REPEATED THIS MALFUNCTION BUT THEN AGAIN, I HAVEN'T PARKED ON AN INCLINE LIKE THAT SINCE THE OCCURANCE (MARCH 2017; 10,500 MILES ON ODOMETER; 5.7 V8)
Mfg Campaign: 10970860
Recall Date: Apr 6, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I EXPERIENCED A 'ROLL AWAY' EVENT AFTER PUTTING THE VEHICLE IN PARK VIA THE GEAR KNOB SELECTOR WHILE THE ENGINE WAS RUNNING. AFTER ENGAGING THE VEHICLE IN PARK, OPENING THE DRIVER'S DOOR AND STEPPING OUTSIDE THE VEHICLE, IT ROLLED FORWARD CRASHING INTO ANOTHER VEHICLE SOME 30 FEET AHEAD. THE INITIAL POSITION OF THE VEHICLE WAS OUTSIDE A LARGE COMMERCIAL GARAGE. WHEN THE VEHICLE BECAME DISENGAGED FROM PARK, IT ROLLED FORWARD THROUGH THE GARAGE DOORS AND INTO THE GARAGE SPACE UNTIL CRASHING INTO ANOTHER VEHICLE (PARKED). AFTER REALIZING THE VEHICLE HAD DROPPED OUT OF PARK AND WAS MOVING FORWARD, I TRIED TO JUMP BACK INTO THE CAB TO APPLY THE BRAKES. I WAS UNABLE TO FULLY CATCH UP TO THE TRUCK, SLIPPED ON THE RUNNING BOARD/RAIL AND SLID UNDERNEATH THE MOVING VEHICLE -- INJURING MY ANKLE AND SHIN. FORTUNATELY, THE RAM WAS STOPPED JUST BEFORE RUNNING OVER MY LEGS BY THE PARKED VEHICLE AHEAD. I HAVE SECURITY SURVEILLANCE VIDEO OF THE INCIDENT. I HAVE SUBSTANTIAL DAMAGE TO THE VEHICLE'S FRONT CHROME BUMPER FROM THE CRASH AND NOW HAVE LITTLE CONFIDENCE THAT THE TRUCK IS SAFE TO OPERATE. IT SITS VIRTUALLY UNUSED SINCE THE INCIDENT. I WAS HOPING TO GET CLARITY, ASSURANCE, ALONG WITH A SAFETY FIX AND BODY REPAIR FROM THE MANUFACTURER SO THAT I COULD FEEL CONFIDENT IN DRIVING IT AGAIN. I HAVE CONTACTED FCA AND OPENING A FORMAL CASE ON THIS INCIDENT. THEIR WRITTEN RESPONSE WAS TO QUOTE THE OWNER'S MANUAL AND INDICATE THE PARK IS ONLY A SUPPLEMENT TO THE PARKING BREAK. THIS RESPONSE IS UNSAFE, IMPRACTICAL AND UNACCEPTABLE.
Corrective Action:
I EXPERIENCED A 'ROLL AWAY' EVENT AFTER PUTTING THE VEHICLE IN PARK VIA THE GEAR KNOB SELECTOR WHILE THE ENGINE WAS RUNNING. AFTER ENGAGING THE VEHICLE IN PARK, OPENING THE DRIVER'S DOOR AND STEPPING OUTSIDE THE VEHICLE, IT ROLLED FORWARD CRASHING INTO ANOTHER VEHICLE SOME 30 FEET AHEAD. THE INITIAL POSITION OF THE VEHICLE WAS OUTSIDE A LARGE COMMERCIAL GARAGE. WHEN THE VEHICLE BECAME DISENGAGED FROM PARK, IT ROLLED FORWARD THROUGH THE GARAGE DOORS AND INTO THE GARAGE SPACE UNTIL CRASHING INTO ANOTHER VEHICLE (PARKED). AFTER REALIZING THE VEHICLE HAD DROPPED OUT OF PARK AND WAS MOVING FORWARD, I TRIED TO JUMP BACK INTO THE CAB TO APPLY THE BRAKES. I WAS UNABLE TO FULLY CATCH UP TO THE TRUCK, SLIPPED ON THE RUNNING BOARD/RAIL AND SLID UNDERNEATH THE MOVING VEHICLE -- INJURING MY ANKLE AND SHIN. FORTUNATELY, THE RAM WAS STOPPED JUST BEFORE RUNNING OVER MY LEGS BY THE PARKED VEHICLE AHEAD. I HAVE SECURITY SURVEILLANCE VIDEO OF THE INCIDENT. I HAVE SUBSTANTIAL DAMAGE TO THE VEHICLE'S FRONT CHROME BUMPER FROM THE CRASH AND NOW HAVE LITTLE CONFIDENCE THAT THE TRUCK IS SAFE TO OPERATE. IT SITS VIRTUALLY UNUSED SINCE THE INCIDENT. I WAS HOPING TO GET CLARITY, ASSURANCE, ALONG WITH A SAFETY FIX AND BODY REPAIR FROM THE MANUFACTURER SO THAT I COULD FEEL CONFIDENT IN DRIVING IT AGAIN. I HAVE CONTACTED FCA AND OPENING A FORMAL CASE ON THIS INCIDENT. THEIR WRITTEN RESPONSE WAS TO QUOTE THE OWNER'S MANUAL AND INDICATE THE PARK IS ONLY A SUPPLEMENT TO THE PARKING BREAK. THIS RESPONSE IS UNSAFE, IMPRACTICAL AND UNACCEPTABLE.
Additional Notes:
I EXPERIENCED A 'ROLL AWAY' EVENT AFTER PUTTING THE VEHICLE IN PARK VIA THE GEAR KNOB SELECTOR WHILE THE ENGINE WAS RUNNING. AFTER ENGAGING THE VEHICLE IN PARK, OPENING THE DRIVER'S DOOR AND STEPPING OUTSIDE THE VEHICLE, IT ROLLED FORWARD CRASHING INTO ANOTHER VEHICLE SOME 30 FEET AHEAD. THE INITIAL POSITION OF THE VEHICLE WAS OUTSIDE A LARGE COMMERCIAL GARAGE. WHEN THE VEHICLE BECAME DISENGAGED FROM PARK, IT ROLLED FORWARD THROUGH THE GARAGE DOORS AND INTO THE GARAGE SPACE UNTIL CRASHING INTO ANOTHER VEHICLE (PARKED). AFTER REALIZING THE VEHICLE HAD DROPPED OUT OF PARK AND WAS MOVING FORWARD, I TRIED TO JUMP BACK INTO THE CAB TO APPLY THE BRAKES. I WAS UNABLE TO FULLY CATCH UP TO THE TRUCK, SLIPPED ON THE RUNNING BOARD/RAIL AND SLID UNDERNEATH THE MOVING VEHICLE -- INJURING MY ANKLE AND SHIN. FORTUNATELY, THE RAM WAS STOPPED JUST BEFORE RUNNING OVER MY LEGS BY THE PARKED VEHICLE AHEAD. I HAVE SECURITY SURVEILLANCE VIDEO OF THE INCIDENT. I HAVE SUBSTANTIAL DAMAGE TO THE VEHICLE'S FRONT CHROME BUMPER FROM THE CRASH AND NOW HAVE LITTLE CONFIDENCE THAT THE TRUCK IS SAFE TO OPERATE. IT SITS VIRTUALLY UNUSED SINCE THE INCIDENT. I WAS HOPING TO GET CLARITY, ASSURANCE, ALONG WITH A SAFETY FIX AND BODY REPAIR FROM THE MANUFACTURER SO THAT I COULD FEEL CONFIDENT IN DRIVING IT AGAIN. I HAVE CONTACTED FCA AND OPENING A FORMAL CASE ON THIS INCIDENT. THEIR WRITTEN RESPONSE WAS TO QUOTE THE OWNER'S MANUAL AND INDICATE THE PARK IS ONLY A SUPPLEMENT TO THE PARKING BREAK. THIS RESPONSE IS UNSAFE, IMPRACTICAL AND UNACCEPTABLE.
Mfg Campaign: 10970936
Recall Date: Apr 6, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WITH ENGINE RUNNING IN MY DRIVEWAY. I PUT IT HE TRUCK IN PARK GOT OUT OF THE VEHICLE AND THE VEHICLE STARTED MOVING FORWARD, RUNNING INTO MY GARAGE DOOR I TOOK IT TO THE DEALER. THE DEALER SAID THEY SAW A PROBLEM AND WOULD NOT RELEASE THE TRUCK UNTIL CHRYSLER INVESTIGATE IT. THEY HAD THE TRUCK FOR A MONTH WHILE THEY INVESTIGATE IT. I WAS TOLD BY CHRYSLER THEY COULD NOT FIND ANYTHING WRONG. HOWEVER THEY DID DO A SOFTWARE UPDATE FOR THE TRANSMISSION. THIS WAS ALL WITHIN THE FIRST MONTH THAT I HAD THE VEHICLE (BRAND-NEW ).
Corrective Action:
WITH ENGINE RUNNING IN MY DRIVEWAY. I PUT IT HE TRUCK IN PARK GOT OUT OF THE VEHICLE AND THE VEHICLE STARTED MOVING FORWARD, RUNNING INTO MY GARAGE DOOR I TOOK IT TO THE DEALER. THE DEALER SAID THEY SAW A PROBLEM AND WOULD NOT RELEASE THE TRUCK UNTIL CHRYSLER INVESTIGATE IT. THEY HAD THE TRUCK FOR A MONTH WHILE THEY INVESTIGATE IT. I WAS TOLD BY CHRYSLER THEY COULD NOT FIND ANYTHING WRONG. HOWEVER THEY DID DO A SOFTWARE UPDATE FOR THE TRANSMISSION. THIS WAS ALL WITHIN THE FIRST MONTH THAT I HAD THE VEHICLE (BRAND-NEW ).
Additional Notes:
WITH ENGINE RUNNING IN MY DRIVEWAY. I PUT IT HE TRUCK IN PARK GOT OUT OF THE VEHICLE AND THE VEHICLE STARTED MOVING FORWARD, RUNNING INTO MY GARAGE DOOR I TOOK IT TO THE DEALER. THE DEALER SAID THEY SAW A PROBLEM AND WOULD NOT RELEASE THE TRUCK UNTIL CHRYSLER INVESTIGATE IT. THEY HAD THE TRUCK FOR A MONTH WHILE THEY INVESTIGATE IT. I WAS TOLD BY CHRYSLER THEY COULD NOT FIND ANYTHING WRONG. HOWEVER THEY DID DO A SOFTWARE UPDATE FOR THE TRANSMISSION. THIS WAS ALL WITHIN THE FIRST MONTH THAT I HAD THE VEHICLE (BRAND-NEW ).
Mfg Campaign: 10970425
Recall Date: Apr 4, 2017
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE ACCELERATING, THE DRIVER SEAT ROCKED AND MOVED BACKWARDS WITHOUT WARNING. WHEN THE CONTACT DECELERATED, THE DRIVER SEAT SLID FORWARD. THE DEALER DIAGNOSED THAT THE ISSUE WAS DUE TO A MANUFACTURER DESIGN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE ACCELERATING, THE DRIVER SEAT ROCKED AND MOVED BACKWARDS WITHOUT WARNING. WHEN THE CONTACT DECELERATED, THE DRIVER SEAT SLID FORWARD. THE DEALER DIAGNOSED THAT THE ISSUE WAS DUE TO A MANUFACTURER DESIGN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE ACCELERATING, THE DRIVER SEAT ROCKED AND MOVED BACKWARDS WITHOUT WARNING. WHEN THE CONTACT DECELERATED, THE DRIVER SEAT SLID FORWARD. THE DEALER DIAGNOSED THAT THE ISSUE WAS DUE TO A MANUFACTURER DESIGN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.
Mfg Campaign: 10967795
Recall Date: Mar 22, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
AT APPROXIMATELY 4700 MILES THE VEHICLE BEGAN TO HARSHLY SHIFT FROM 2ND GEAR TO 1ST GEAR WHEN SLOWING TO A STOP, IN SLOW MOVING TRAFFIC OR PULLING IN TO A PARKING SPACE. THE VEHICLE WILL LUNGE FORWARD WHEN THIS OCCURS FEELING AS THE VEHICLE WAS TAPPED FROM BEHIND. THE VEHICLE WAS RETURNED FOR SERVICE AT THE ORIGINAL SELLING DEALER WHO ACKNOWLEDGED THE PROBLEM AND PROCEEDED TO PERFORM A "QUICK LEARN" PROCEDURE WHICH RE-CALIBRATES THE TRANSMISSION SHIFT PATTERNS. UPON DRIVING THE VEHICLE AFTER THIS SERVICE NOTICED IT DID NOT RESOLVE THE ISSUE. SCHEDULED ANOTHER APPOINTMENT WHERE THE DEALER REPLACED THE TRANSMISSION VALVE BODY AND CONTROLLER. AFTER DRIVING THE VEHICLE FOR 3 WEEKS THE ISSUE RETURNED. THE RAM FACTORY REPRESENTATIVE COORDINATED FOR THE TRUCK TO BE DROPPED OFF AT THE DEALERSHIP SO HE COULD SEE THE PROBLEM. I PROVIDED DETAILED INFORMATION OF EXACTLY WHEN THE PROBLEM OCCURRED AND SPECIFICALLY THAT THE TRANSMISSION NEEDED TO BE ABOVE 170 DEGREES. THIS INFORMATION WAS IGNORED AND THE REP DIDN'T SEE THE PROBLEM. AFTER 6 MONTHS OF DEALING WITH THE ISSUE CONTACTED RAM CORPORATE AND WAS INFORMED THAT THE DEALER NEVER FOLLOWED UP WITH REQUEST FROM THE ENGINEERS IF THEIR SERVICE REPAIRED THE PROBLEM. WAS INSTRUCTED TO TAKE THE VEHICLE TO ANOTHER DEALER UNDER AN ESCALATED CASE. TO SUMMARIZE THE REST THE VEHICLE HAS BEEN TO THE DEALER SEVERAL MORE TIMES, HAD FIRMWARE FLASHES AND SAID THEY HAVE NO OTHER REPAIR OPTIONS, THE LATEST IS RAM HAD ANOTHER REPRESENTATIVE DRIVE THE VEHICLE ONCE AGAIN IGNORING THE CIRCUMSTANCES OF WHEN THE ISSUES OCCURS AND SAYS THAT HARSH SHIFTING IS INERRANT ONCE THE VEHICLE BREAKS IN AT 5 - 6 THOUSAND MILES EVEN THOUGH THEY COULDN'T GIVE ME AN EXPLANATION OF HOW THEY WERE DESCRIBING "HARSH SHIFTING". RAM CLOSED THE CASE SAYING THEY HAD NO FURTHER REPAIRS FOR THE VEHICLE BECAUSE THE FACTORY REPRESENTATIVE SAYS IT IS ACCEPTABLE.
Corrective Action:
AT APPROXIMATELY 4700 MILES THE VEHICLE BEGAN TO HARSHLY SHIFT FROM 2ND GEAR TO 1ST GEAR WHEN SLOWING TO A STOP, IN SLOW MOVING TRAFFIC OR PULLING IN TO A PARKING SPACE. THE VEHICLE WILL LUNGE FORWARD WHEN THIS OCCURS FEELING AS THE VEHICLE WAS TAPPED FROM BEHIND. THE VEHICLE WAS RETURNED FOR SERVICE AT THE ORIGINAL SELLING DEALER WHO ACKNOWLEDGED THE PROBLEM AND PROCEEDED TO PERFORM A "QUICK LEARN" PROCEDURE WHICH RE-CALIBRATES THE TRANSMISSION SHIFT PATTERNS. UPON DRIVING THE VEHICLE AFTER THIS SERVICE NOTICED IT DID NOT RESOLVE THE ISSUE. SCHEDULED ANOTHER APPOINTMENT WHERE THE DEALER REPLACED THE TRANSMISSION VALVE BODY AND CONTROLLER. AFTER DRIVING THE VEHICLE FOR 3 WEEKS THE ISSUE RETURNED. THE RAM FACTORY REPRESENTATIVE COORDINATED FOR THE TRUCK TO BE DROPPED OFF AT THE DEALERSHIP SO HE COULD SEE THE PROBLEM. I PROVIDED DETAILED INFORMATION OF EXACTLY WHEN THE PROBLEM OCCURRED AND SPECIFICALLY THAT THE TRANSMISSION NEEDED TO BE ABOVE 170 DEGREES. THIS INFORMATION WAS IGNORED AND THE REP DIDN'T SEE THE PROBLEM. AFTER 6 MONTHS OF DEALING WITH THE ISSUE CONTACTED RAM CORPORATE AND WAS INFORMED THAT THE DEALER NEVER FOLLOWED UP WITH REQUEST FROM THE ENGINEERS IF THEIR SERVICE REPAIRED THE PROBLEM. WAS INSTRUCTED TO TAKE THE VEHICLE TO ANOTHER DEALER UNDER AN ESCALATED CASE. TO SUMMARIZE THE REST THE VEHICLE HAS BEEN TO THE DEALER SEVERAL MORE TIMES, HAD FIRMWARE FLASHES AND SAID THEY HAVE NO OTHER REPAIR OPTIONS, THE LATEST IS RAM HAD ANOTHER REPRESENTATIVE DRIVE THE VEHICLE ONCE AGAIN IGNORING THE CIRCUMSTANCES OF WHEN THE ISSUES OCCURS AND SAYS THAT HARSH SHIFTING IS INERRANT ONCE THE VEHICLE BREAKS IN AT 5 - 6 THOUSAND MILES EVEN THOUGH THEY COULDN'T GIVE ME AN EXPLANATION OF HOW THEY WERE DESCRIBING "HARSH SHIFTING". RAM CLOSED THE CASE SAYING THEY HAD NO FURTHER REPAIRS FOR THE VEHICLE BECAUSE THE FACTORY REPRESENTATIVE SAYS IT IS ACCEPTABLE.
Additional Notes:
AT APPROXIMATELY 4700 MILES THE VEHICLE BEGAN TO HARSHLY SHIFT FROM 2ND GEAR TO 1ST GEAR WHEN SLOWING TO A STOP, IN SLOW MOVING TRAFFIC OR PULLING IN TO A PARKING SPACE. THE VEHICLE WILL LUNGE FORWARD WHEN THIS OCCURS FEELING AS THE VEHICLE WAS TAPPED FROM BEHIND. THE VEHICLE WAS RETURNED FOR SERVICE AT THE ORIGINAL SELLING DEALER WHO ACKNOWLEDGED THE PROBLEM AND PROCEEDED TO PERFORM A "QUICK LEARN" PROCEDURE WHICH RE-CALIBRATES THE TRANSMISSION SHIFT PATTERNS. UPON DRIVING THE VEHICLE AFTER THIS SERVICE NOTICED IT DID NOT RESOLVE THE ISSUE. SCHEDULED ANOTHER APPOINTMENT WHERE THE DEALER REPLACED THE TRANSMISSION VALVE BODY AND CONTROLLER. AFTER DRIVING THE VEHICLE FOR 3 WEEKS THE ISSUE RETURNED. THE RAM FACTORY REPRESENTATIVE COORDINATED FOR THE TRUCK TO BE DROPPED OFF AT THE DEALERSHIP SO HE COULD SEE THE PROBLEM. I PROVIDED DETAILED INFORMATION OF EXACTLY WHEN THE PROBLEM OCCURRED AND SPECIFICALLY THAT THE TRANSMISSION NEEDED TO BE ABOVE 170 DEGREES. THIS INFORMATION WAS IGNORED AND THE REP DIDN'T SEE THE PROBLEM. AFTER 6 MONTHS OF DEALING WITH THE ISSUE CONTACTED RAM CORPORATE AND WAS INFORMED THAT THE DEALER NEVER FOLLOWED UP WITH REQUEST FROM THE ENGINEERS IF THEIR SERVICE REPAIRED THE PROBLEM. WAS INSTRUCTED TO TAKE THE VEHICLE TO ANOTHER DEALER UNDER AN ESCALATED CASE. TO SUMMARIZE THE REST THE VEHICLE HAS BEEN TO THE DEALER SEVERAL MORE TIMES, HAD FIRMWARE FLASHES AND SAID THEY HAVE NO OTHER REPAIR OPTIONS, THE LATEST IS RAM HAD ANOTHER REPRESENTATIVE DRIVE THE VEHICLE ONCE AGAIN IGNORING THE CIRCUMSTANCES OF WHEN THE ISSUES OCCURS AND SAYS THAT HARSH SHIFTING IS INERRANT ONCE THE VEHICLE BREAKS IN AT 5 - 6 THOUSAND MILES EVEN THOUGH THEY COULDN'T GIVE ME AN EXPLANATION OF HOW THEY WERE DESCRIBING "HARSH SHIFTING". RAM CLOSED THE CASE SAYING THEY HAD NO FURTHER REPAIRS FOR THE VEHICLE BECAUSE THE FACTORY REPRESENTATIVE SAYS IT IS ACCEPTABLE.
Mfg Campaign: 10959922
Recall Date: Mar 10, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
2016 DODGE RAM 1500. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO VEHICLE FIRE AFTER SERVICE CENTER WORKED ON THE ENGINE NOISES. DEALERSHIP REFUSES TO COVER ADDITIONAL REPAIRS. CONSUMER SEEKS REIMBURSEMENT FOR OUT-OF-POCKET EXPENSES. *SMD ALSO, THE TIRE PRESSURE LIGHT WAS ON. *JB
Corrective Action:
2016 DODGE RAM 1500. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO VEHICLE FIRE AFTER SERVICE CENTER WORKED ON THE ENGINE NOISES. DEALERSHIP REFUSES TO COVER ADDITIONAL REPAIRS. CONSUMER SEEKS REIMBURSEMENT FOR OUT-OF-POCKET EXPENSES. *SMD ALSO, THE TIRE PRESSURE LIGHT WAS ON. *JB
Additional Notes:
2016 DODGE RAM 1500. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO VEHICLE FIRE AFTER SERVICE CENTER WORKED ON THE ENGINE NOISES. DEALERSHIP REFUSES TO COVER ADDITIONAL REPAIRS. CONSUMER SEEKS REIMBURSEMENT FOR OUT-OF-POCKET EXPENSES. *SMD ALSO, THE TIRE PRESSURE LIGHT WAS ON. *JB
Mfg Campaign: 10933568
Recall Date: Mar 9, 2017
Chrysler (fca Us, Llc)
Defect Description:
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Potential Consequences:
2016 DODGE RAM 1500. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO VEHICLE FIRE AFTER SERVICE CENTER WORKED ON THE ENGINE NOISES. DEALERSHIP REFUSES TO COVER ADDITIONAL REPAIRS. CONSUMER SEEKS REIMBURSEMENT FOR OUT-OF-POCKET EXPENSES. *SMD ALSO, THE TIRE PRESSURE LIGHT WAS ON. *JB
Corrective Action:
2016 DODGE RAM 1500. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO VEHICLE FIRE AFTER SERVICE CENTER WORKED ON THE ENGINE NOISES. DEALERSHIP REFUSES TO COVER ADDITIONAL REPAIRS. CONSUMER SEEKS REIMBURSEMENT FOR OUT-OF-POCKET EXPENSES. *SMD ALSO, THE TIRE PRESSURE LIGHT WAS ON. *JB
Additional Notes:
2016 DODGE RAM 1500. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO VEHICLE FIRE AFTER SERVICE CENTER WORKED ON THE ENGINE NOISES. DEALERSHIP REFUSES TO COVER ADDITIONAL REPAIRS. CONSUMER SEEKS REIMBURSEMENT FOR OUT-OF-POCKET EXPENSES. *SMD ALSO, THE TIRE PRESSURE LIGHT WAS ON. *JB
Mfg Campaign: 10933568
Recall Date: Mar 9, 2017
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
POWER STEERING WENT OUT WHILE DRIVING ON MY STREET. TRUCK DID NOT QUIT RUNNING . ALMOST LOST CONTROL BUT WAS MOVING SLOW, THANKFULLY. COULD NOT TURN STEERING WHEEL MANUALLY. HAD TRUCK TOWED TO DEALER, STILL UNDER WARRANTY WITH 6,800 MILES. POWER STEERING WAS WORKING WHEN ARRIVED AT DEALERSHIP. THEY COULD NOT DUPLICATE PROBLEM.
Corrective Action:
POWER STEERING WENT OUT WHILE DRIVING ON MY STREET. TRUCK DID NOT QUIT RUNNING . ALMOST LOST CONTROL BUT WAS MOVING SLOW, THANKFULLY. COULD NOT TURN STEERING WHEEL MANUALLY. HAD TRUCK TOWED TO DEALER, STILL UNDER WARRANTY WITH 6,800 MILES. POWER STEERING WAS WORKING WHEN ARRIVED AT DEALERSHIP. THEY COULD NOT DUPLICATE PROBLEM.
Additional Notes:
POWER STEERING WENT OUT WHILE DRIVING ON MY STREET. TRUCK DID NOT QUIT RUNNING . ALMOST LOST CONTROL BUT WAS MOVING SLOW, THANKFULLY. COULD NOT TURN STEERING WHEEL MANUALLY. HAD TRUCK TOWED TO DEALER, STILL UNDER WARRANTY WITH 6,800 MILES. POWER STEERING WAS WORKING WHEN ARRIVED AT DEALERSHIP. THEY COULD NOT DUPLICATE PROBLEM.
Mfg Campaign: 10959110
Recall Date: Mar 7, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY SON WAS DRIVING SOUTH ON I-15 TOWARDS SAN DIEGO AT 65MPH IN THE TRAVEL LANE (2ND LEFT MOST LANE) WHEN HIS NEW TRUCK SUDDENLY AND WITHOUT WARNING COMPLETELY SHUT ITSELF OFF. THE MAIN SCREEN ON THE DASH PROMPTED TO SHIFT INTO PARK (THE TRUCK WAS TRAVELING AT 65 MPH AT THE TIME) TO RESTART THE TRUCK. HE WAS UNABLE TO PULL OVER TO THE LEFT DUE TO THE HOV LANE BEING VERY BUSY - HE TRAVERSED THREE LANES OF TRAFFIC TO THE RIGHT IN A VEHICLE WITHOUT POWER, OR STEERING ASSIST, AND AN INOPERABLE ELECTRICAL SYSTEM. THE BLINKER COLUMN SWITCH DID NOT ACTIVATE THE INDICATOR LIGHTS. HE WAS ABLE TO ACTIVATE THE EMERGENCY HAZARD FLASHER LIGHTS TO SHOW HIS EMERGENT NEED TO STOP ON THE RIGHT SHOULDER. HE STOPPED THE TRUCK NEAR EXIT 31 ON I-15 SOUTH. HE WAS ABLE TO SHIFT THE TRUCK INTO PARK AND RESTART THE TRUCK. HE WAS FORCED TO CONTINUE DRIVING THE TRUCK TO NAS NORTH ISLAND SAN DIEGO BECAUSE HE WAS ON THE FLIGHT SCHEDULE FOR A ANNUAL FLIGHT EVALUATION PRE- DEPLOYMENT. THE VEHICLE FAILURE COULD EASILY HAVE RESULTED IN A FATALITY IF ANOTHER DRIVER, LESS ABLE TO HANDLE UNFORESEEN DANGEROUS MECHANICAL FAILURES, COULD HAVE PANICKED IN CROWDED CALIFORNIA TRAFFIC. MY SON STATES THAT HE HAS LOST CONFIDENCE IN THE VEHICLE, MOREOVER THAT IT IS DANGEROUS TO THE VEHICLE OCCUPANTS AND INDIVIDUALS WHO MIGHT BE INVOLVED IN A CRASHED CAUSED BY THE SUDDEN FAILURE OF THE VEHICLE SYSTEMS.
Corrective Action:
MY SON WAS DRIVING SOUTH ON I-15 TOWARDS SAN DIEGO AT 65MPH IN THE TRAVEL LANE (2ND LEFT MOST LANE) WHEN HIS NEW TRUCK SUDDENLY AND WITHOUT WARNING COMPLETELY SHUT ITSELF OFF. THE MAIN SCREEN ON THE DASH PROMPTED TO SHIFT INTO PARK (THE TRUCK WAS TRAVELING AT 65 MPH AT THE TIME) TO RESTART THE TRUCK. HE WAS UNABLE TO PULL OVER TO THE LEFT DUE TO THE HOV LANE BEING VERY BUSY - HE TRAVERSED THREE LANES OF TRAFFIC TO THE RIGHT IN A VEHICLE WITHOUT POWER, OR STEERING ASSIST, AND AN INOPERABLE ELECTRICAL SYSTEM. THE BLINKER COLUMN SWITCH DID NOT ACTIVATE THE INDICATOR LIGHTS. HE WAS ABLE TO ACTIVATE THE EMERGENCY HAZARD FLASHER LIGHTS TO SHOW HIS EMERGENT NEED TO STOP ON THE RIGHT SHOULDER. HE STOPPED THE TRUCK NEAR EXIT 31 ON I-15 SOUTH. HE WAS ABLE TO SHIFT THE TRUCK INTO PARK AND RESTART THE TRUCK. HE WAS FORCED TO CONTINUE DRIVING THE TRUCK TO NAS NORTH ISLAND SAN DIEGO BECAUSE HE WAS ON THE FLIGHT SCHEDULE FOR A ANNUAL FLIGHT EVALUATION PRE- DEPLOYMENT. THE VEHICLE FAILURE COULD EASILY HAVE RESULTED IN A FATALITY IF ANOTHER DRIVER, LESS ABLE TO HANDLE UNFORESEEN DANGEROUS MECHANICAL FAILURES, COULD HAVE PANICKED IN CROWDED CALIFORNIA TRAFFIC. MY SON STATES THAT HE HAS LOST CONFIDENCE IN THE VEHICLE, MOREOVER THAT IT IS DANGEROUS TO THE VEHICLE OCCUPANTS AND INDIVIDUALS WHO MIGHT BE INVOLVED IN A CRASHED CAUSED BY THE SUDDEN FAILURE OF THE VEHICLE SYSTEMS.
Additional Notes:
MY SON WAS DRIVING SOUTH ON I-15 TOWARDS SAN DIEGO AT 65MPH IN THE TRAVEL LANE (2ND LEFT MOST LANE) WHEN HIS NEW TRUCK SUDDENLY AND WITHOUT WARNING COMPLETELY SHUT ITSELF OFF. THE MAIN SCREEN ON THE DASH PROMPTED TO SHIFT INTO PARK (THE TRUCK WAS TRAVELING AT 65 MPH AT THE TIME) TO RESTART THE TRUCK. HE WAS UNABLE TO PULL OVER TO THE LEFT DUE TO THE HOV LANE BEING VERY BUSY - HE TRAVERSED THREE LANES OF TRAFFIC TO THE RIGHT IN A VEHICLE WITHOUT POWER, OR STEERING ASSIST, AND AN INOPERABLE ELECTRICAL SYSTEM. THE BLINKER COLUMN SWITCH DID NOT ACTIVATE THE INDICATOR LIGHTS. HE WAS ABLE TO ACTIVATE THE EMERGENCY HAZARD FLASHER LIGHTS TO SHOW HIS EMERGENT NEED TO STOP ON THE RIGHT SHOULDER. HE STOPPED THE TRUCK NEAR EXIT 31 ON I-15 SOUTH. HE WAS ABLE TO SHIFT THE TRUCK INTO PARK AND RESTART THE TRUCK. HE WAS FORCED TO CONTINUE DRIVING THE TRUCK TO NAS NORTH ISLAND SAN DIEGO BECAUSE HE WAS ON THE FLIGHT SCHEDULE FOR A ANNUAL FLIGHT EVALUATION PRE- DEPLOYMENT. THE VEHICLE FAILURE COULD EASILY HAVE RESULTED IN A FATALITY IF ANOTHER DRIVER, LESS ABLE TO HANDLE UNFORESEEN DANGEROUS MECHANICAL FAILURES, COULD HAVE PANICKED IN CROWDED CALIFORNIA TRAFFIC. MY SON STATES THAT HE HAS LOST CONFIDENCE IN THE VEHICLE, MOREOVER THAT IT IS DANGEROUS TO THE VEHICLE OCCUPANTS AND INDIVIDUALS WHO MIGHT BE INVOLVED IN A CRASHED CAUSED BY THE SUDDEN FAILURE OF THE VEHICLE SYSTEMS.
Mfg Campaign: 10959156
Recall Date: Mar 7, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY SON WAS DRIVING SOUTH ON I-15 TOWARDS SAN DIEGO AT 65MPH IN THE TRAVEL LANE (2ND LEFT MOST LANE) WHEN HIS NEW TRUCK SUDDENLY AND WITHOUT WARNING COMPLETELY SHUT ITSELF OFF. THE MAIN SCREEN ON THE DASH PROMPTED TO SHIFT INTO PARK (THE TRUCK WAS TRAVELING AT 65 MPH AT THE TIME) TO RESTART THE TRUCK. HE WAS UNABLE TO PULL OVER TO THE LEFT DUE TO THE HOV LANE BEING VERY BUSY - HE TRAVERSED THREE LANES OF TRAFFIC TO THE RIGHT IN A VEHICLE WITHOUT POWER, OR STEERING ASSIST, AND AN INOPERABLE ELECTRICAL SYSTEM. THE BLINKER COLUMN SWITCH DID NOT ACTIVATE THE INDICATOR LIGHTS. HE WAS ABLE TO ACTIVATE THE EMERGENCY HAZARD FLASHER LIGHTS TO SHOW HIS EMERGENT NEED TO STOP ON THE RIGHT SHOULDER. HE STOPPED THE TRUCK NEAR EXIT 31 ON I-15 SOUTH. HE WAS ABLE TO SHIFT THE TRUCK INTO PARK AND RESTART THE TRUCK. HE WAS FORCED TO CONTINUE DRIVING THE TRUCK TO NAS NORTH ISLAND SAN DIEGO BECAUSE HE WAS ON THE FLIGHT SCHEDULE FOR A ANNUAL FLIGHT EVALUATION PRE- DEPLOYMENT. THE VEHICLE FAILURE COULD EASILY HAVE RESULTED IN A FATALITY IF ANOTHER DRIVER, LESS ABLE TO HANDLE UNFORESEEN DANGEROUS MECHANICAL FAILURES, COULD HAVE PANICKED IN CROWDED CALIFORNIA TRAFFIC. MY SON STATES THAT HE HAS LOST CONFIDENCE IN THE VEHICLE, MOREOVER THAT IT IS DANGEROUS TO THE VEHICLE OCCUPANTS AND INDIVIDUALS WHO MIGHT BE INVOLVED IN A CRASHED CAUSED BY THE SUDDEN FAILURE OF THE VEHICLE SYSTEMS.
Corrective Action:
MY SON WAS DRIVING SOUTH ON I-15 TOWARDS SAN DIEGO AT 65MPH IN THE TRAVEL LANE (2ND LEFT MOST LANE) WHEN HIS NEW TRUCK SUDDENLY AND WITHOUT WARNING COMPLETELY SHUT ITSELF OFF. THE MAIN SCREEN ON THE DASH PROMPTED TO SHIFT INTO PARK (THE TRUCK WAS TRAVELING AT 65 MPH AT THE TIME) TO RESTART THE TRUCK. HE WAS UNABLE TO PULL OVER TO THE LEFT DUE TO THE HOV LANE BEING VERY BUSY - HE TRAVERSED THREE LANES OF TRAFFIC TO THE RIGHT IN A VEHICLE WITHOUT POWER, OR STEERING ASSIST, AND AN INOPERABLE ELECTRICAL SYSTEM. THE BLINKER COLUMN SWITCH DID NOT ACTIVATE THE INDICATOR LIGHTS. HE WAS ABLE TO ACTIVATE THE EMERGENCY HAZARD FLASHER LIGHTS TO SHOW HIS EMERGENT NEED TO STOP ON THE RIGHT SHOULDER. HE STOPPED THE TRUCK NEAR EXIT 31 ON I-15 SOUTH. HE WAS ABLE TO SHIFT THE TRUCK INTO PARK AND RESTART THE TRUCK. HE WAS FORCED TO CONTINUE DRIVING THE TRUCK TO NAS NORTH ISLAND SAN DIEGO BECAUSE HE WAS ON THE FLIGHT SCHEDULE FOR A ANNUAL FLIGHT EVALUATION PRE- DEPLOYMENT. THE VEHICLE FAILURE COULD EASILY HAVE RESULTED IN A FATALITY IF ANOTHER DRIVER, LESS ABLE TO HANDLE UNFORESEEN DANGEROUS MECHANICAL FAILURES, COULD HAVE PANICKED IN CROWDED CALIFORNIA TRAFFIC. MY SON STATES THAT HE HAS LOST CONFIDENCE IN THE VEHICLE, MOREOVER THAT IT IS DANGEROUS TO THE VEHICLE OCCUPANTS AND INDIVIDUALS WHO MIGHT BE INVOLVED IN A CRASHED CAUSED BY THE SUDDEN FAILURE OF THE VEHICLE SYSTEMS.
Additional Notes:
MY SON WAS DRIVING SOUTH ON I-15 TOWARDS SAN DIEGO AT 65MPH IN THE TRAVEL LANE (2ND LEFT MOST LANE) WHEN HIS NEW TRUCK SUDDENLY AND WITHOUT WARNING COMPLETELY SHUT ITSELF OFF. THE MAIN SCREEN ON THE DASH PROMPTED TO SHIFT INTO PARK (THE TRUCK WAS TRAVELING AT 65 MPH AT THE TIME) TO RESTART THE TRUCK. HE WAS UNABLE TO PULL OVER TO THE LEFT DUE TO THE HOV LANE BEING VERY BUSY - HE TRAVERSED THREE LANES OF TRAFFIC TO THE RIGHT IN A VEHICLE WITHOUT POWER, OR STEERING ASSIST, AND AN INOPERABLE ELECTRICAL SYSTEM. THE BLINKER COLUMN SWITCH DID NOT ACTIVATE THE INDICATOR LIGHTS. HE WAS ABLE TO ACTIVATE THE EMERGENCY HAZARD FLASHER LIGHTS TO SHOW HIS EMERGENT NEED TO STOP ON THE RIGHT SHOULDER. HE STOPPED THE TRUCK NEAR EXIT 31 ON I-15 SOUTH. HE WAS ABLE TO SHIFT THE TRUCK INTO PARK AND RESTART THE TRUCK. HE WAS FORCED TO CONTINUE DRIVING THE TRUCK TO NAS NORTH ISLAND SAN DIEGO BECAUSE HE WAS ON THE FLIGHT SCHEDULE FOR A ANNUAL FLIGHT EVALUATION PRE- DEPLOYMENT. THE VEHICLE FAILURE COULD EASILY HAVE RESULTED IN A FATALITY IF ANOTHER DRIVER, LESS ABLE TO HANDLE UNFORESEEN DANGEROUS MECHANICAL FAILURES, COULD HAVE PANICKED IN CROWDED CALIFORNIA TRAFFIC. MY SON STATES THAT HE HAS LOST CONFIDENCE IN THE VEHICLE, MOREOVER THAT IT IS DANGEROUS TO THE VEHICLE OCCUPANTS AND INDIVIDUALS WHO MIGHT BE INVOLVED IN A CRASHED CAUSED BY THE SUDDEN FAILURE OF THE VEHICLE SYSTEMS.
Mfg Campaign: 10959156
Recall Date: Mar 7, 2017
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE FUEL GAUGE DISPLAYED INACCURATE INFORMATION. THE DRIVER WAS UNAWARE OF THE AMOUNT OF FUEL IN THE FUEL TANK. WHILE OPERATING THE VEHICLE, THE FUEL LIGHT ILLUMINATED WITH MORE THAN TEN GALLONS OF FUEL IN THE TANK. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 500. UPDATED 06/23/2017*JS
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE FUEL GAUGE DISPLAYED INACCURATE INFORMATION. THE DRIVER WAS UNAWARE OF THE AMOUNT OF FUEL IN THE FUEL TANK. WHILE OPERATING THE VEHICLE, THE FUEL LIGHT ILLUMINATED WITH MORE THAN TEN GALLONS OF FUEL IN THE TANK. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 500. UPDATED 06/23/2017*JS
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE FUEL GAUGE DISPLAYED INACCURATE INFORMATION. THE DRIVER WAS UNAWARE OF THE AMOUNT OF FUEL IN THE FUEL TANK. WHILE OPERATING THE VEHICLE, THE FUEL LIGHT ILLUMINATED WITH MORE THAN TEN GALLONS OF FUEL IN THE TANK. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 500. UPDATED 06/23/2017*JS
Mfg Campaign: 10958221
Recall Date: Mar 2, 2017
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
I HAVE HAD 2 TIRES SPONTANEOUSLY FAIL IN LAST TWO WEEKS. THE FIRST WAS ON THE HIGHWAY AND CAUSED 2200 DOLLARS IN DAMAGE TO THE VEHICLE AND ALMOST CAUSING A WRECK. THE SECOND BLEW OUT WHILE I WAS IN MY DRIVEWAY TRAVELING AT LESS THAN 5MPH. BOTH TIRES APPEARED TO FAIL IN THE SAME WAY, PERPENDICULAR TO THE SIDEWALK ACROSS THE TREAD.
Corrective Action:
I HAVE HAD 2 TIRES SPONTANEOUSLY FAIL IN LAST TWO WEEKS. THE FIRST WAS ON THE HIGHWAY AND CAUSED 2200 DOLLARS IN DAMAGE TO THE VEHICLE AND ALMOST CAUSING A WRECK. THE SECOND BLEW OUT WHILE I WAS IN MY DRIVEWAY TRAVELING AT LESS THAN 5MPH. BOTH TIRES APPEARED TO FAIL IN THE SAME WAY, PERPENDICULAR TO THE SIDEWALK ACROSS THE TREAD.
Additional Notes:
I HAVE HAD 2 TIRES SPONTANEOUSLY FAIL IN LAST TWO WEEKS. THE FIRST WAS ON THE HIGHWAY AND CAUSED 2200 DOLLARS IN DAMAGE TO THE VEHICLE AND ALMOST CAUSING A WRECK. THE SECOND BLEW OUT WHILE I WAS IN MY DRIVEWAY TRAVELING AT LESS THAN 5MPH. BOTH TIRES APPEARED TO FAIL IN THE SAME WAY, PERPENDICULAR TO THE SIDEWALK ACROSS THE TREAD.
Mfg Campaign: 10957855
Recall Date: Mar 1, 2017
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ROTARY KNOB DOES NOT INDICATE THAT VEHICLE IS NOT IN PARK. CAUSED EXTENSIVE DAMAGE TO VEHICLE AND GARAGE AS IT TOOK OFF AFTER EXITING TRUCK. CANNOT CONFIRM IF THE KNOB WAS ACTUALLY TURNED TO PARK. MAIN CONCERN IS WHAT COULD HAVE HAPPENED IF FAMILY MEMBERS, KIDS, WERE IN THE GARAGE. I MYSELF NARROWLY ESCAPED BEING PINNED AGAINST SECOND CAR IN GARAGE THAT ALSO GOT HIT.
Corrective Action:
ROTARY KNOB DOES NOT INDICATE THAT VEHICLE IS NOT IN PARK. CAUSED EXTENSIVE DAMAGE TO VEHICLE AND GARAGE AS IT TOOK OFF AFTER EXITING TRUCK. CANNOT CONFIRM IF THE KNOB WAS ACTUALLY TURNED TO PARK. MAIN CONCERN IS WHAT COULD HAVE HAPPENED IF FAMILY MEMBERS, KIDS, WERE IN THE GARAGE. I MYSELF NARROWLY ESCAPED BEING PINNED AGAINST SECOND CAR IN GARAGE THAT ALSO GOT HIT.
Additional Notes:
ROTARY KNOB DOES NOT INDICATE THAT VEHICLE IS NOT IN PARK. CAUSED EXTENSIVE DAMAGE TO VEHICLE AND GARAGE AS IT TOOK OFF AFTER EXITING TRUCK. CANNOT CONFIRM IF THE KNOB WAS ACTUALLY TURNED TO PARK. MAIN CONCERN IS WHAT COULD HAVE HAPPENED IF FAMILY MEMBERS, KIDS, WERE IN THE GARAGE. I MYSELF NARROWLY ESCAPED BEING PINNED AGAINST SECOND CAR IN GARAGE THAT ALSO GOT HIT.
Mfg Campaign: 10955721
Recall Date: Feb 21, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
LOCATION - FAIRBANKS, ALASKA. TIME - 5PM ON 11/25/2016 THE VEHICLE WAS DRIVEN 50 FT AROUND THE CORNER OF THE BUILDING INTO A PARKING LOT ON FLAT GROUND, BROUGHT TO A COMPLETE STOP POINTED IN THE DIRECTION OF A SLIGHT INCLINE, THE DIAL SHIFTER WAS THEN TURNED TO THE LEFT TO SELECT PARK AT WHICH TIME THE DRIVER EXITED THE VEHICLE. IMMEDIATELY AFTER STEPPING OUT OF THE VEHICLE AND BEFORE THE DRIVER COULD EVEN CLOSE THE DOOR THE VEHICLE STARTED TO CREEP FORWARD. DUE TO THE SLICK CONDITIONS IN THE PARKING LOT THE DRIVER WAS UNABLE TO CATCH UP WITH THE VEHICLE RIGHT AWAY. AS A RESULT THE VEHICLE TRAVELED APPROXIMATELY 10 FT BEFORE MAKING CONTACT WITH ANOTHER VEHICLE IN THE PARKING LOT AS THE DRIVER REENTERED THE VEHICLE AND BROUGHT IT TO A STOP AGAIN. NO ONE WAS HURT AND ONLY MINOR COSMETIC DAMAGE WAS CAUSED TO THE TWO VEHICLES. FURTHER INSPECTION OF THE RAM 1500 BY THE DEALER SHOWED ICE BUILDUP AROUND THE PARK RELEASE PREVENTING IT FROM WORKING PROPERLY.
Corrective Action:
LOCATION - FAIRBANKS, ALASKA. TIME - 5PM ON 11/25/2016 THE VEHICLE WAS DRIVEN 50 FT AROUND THE CORNER OF THE BUILDING INTO A PARKING LOT ON FLAT GROUND, BROUGHT TO A COMPLETE STOP POINTED IN THE DIRECTION OF A SLIGHT INCLINE, THE DIAL SHIFTER WAS THEN TURNED TO THE LEFT TO SELECT PARK AT WHICH TIME THE DRIVER EXITED THE VEHICLE. IMMEDIATELY AFTER STEPPING OUT OF THE VEHICLE AND BEFORE THE DRIVER COULD EVEN CLOSE THE DOOR THE VEHICLE STARTED TO CREEP FORWARD. DUE TO THE SLICK CONDITIONS IN THE PARKING LOT THE DRIVER WAS UNABLE TO CATCH UP WITH THE VEHICLE RIGHT AWAY. AS A RESULT THE VEHICLE TRAVELED APPROXIMATELY 10 FT BEFORE MAKING CONTACT WITH ANOTHER VEHICLE IN THE PARKING LOT AS THE DRIVER REENTERED THE VEHICLE AND BROUGHT IT TO A STOP AGAIN. NO ONE WAS HURT AND ONLY MINOR COSMETIC DAMAGE WAS CAUSED TO THE TWO VEHICLES. FURTHER INSPECTION OF THE RAM 1500 BY THE DEALER SHOWED ICE BUILDUP AROUND THE PARK RELEASE PREVENTING IT FROM WORKING PROPERLY.
Additional Notes:
LOCATION - FAIRBANKS, ALASKA. TIME - 5PM ON 11/25/2016 THE VEHICLE WAS DRIVEN 50 FT AROUND THE CORNER OF THE BUILDING INTO A PARKING LOT ON FLAT GROUND, BROUGHT TO A COMPLETE STOP POINTED IN THE DIRECTION OF A SLIGHT INCLINE, THE DIAL SHIFTER WAS THEN TURNED TO THE LEFT TO SELECT PARK AT WHICH TIME THE DRIVER EXITED THE VEHICLE. IMMEDIATELY AFTER STEPPING OUT OF THE VEHICLE AND BEFORE THE DRIVER COULD EVEN CLOSE THE DOOR THE VEHICLE STARTED TO CREEP FORWARD. DUE TO THE SLICK CONDITIONS IN THE PARKING LOT THE DRIVER WAS UNABLE TO CATCH UP WITH THE VEHICLE RIGHT AWAY. AS A RESULT THE VEHICLE TRAVELED APPROXIMATELY 10 FT BEFORE MAKING CONTACT WITH ANOTHER VEHICLE IN THE PARKING LOT AS THE DRIVER REENTERED THE VEHICLE AND BROUGHT IT TO A STOP AGAIN. NO ONE WAS HURT AND ONLY MINOR COSMETIC DAMAGE WAS CAUSED TO THE TWO VEHICLES. FURTHER INSPECTION OF THE RAM 1500 BY THE DEALER SHOWED ICE BUILDUP AROUND THE PARK RELEASE PREVENTING IT FROM WORKING PROPERLY.
Mfg Campaign: 10955417
Recall Date: Feb 18, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE VEHICLE WAS IDLING IN PARK IT BEGAN TO ROLL BACKWARDS DOWN MY DRIVEWAY WITH MY WIFE IN PASSENGER SEAT. I HAD TO RUN AFTER IT AND AS SOON AS I OPENED DRIVER DOOR IT CAME TO A FULL STOP. VEHICLE WAS IN 4 WHEEL DRIVE MODE AT THE TIME. AGAIN VEHICLE WAS IN PARK!
Corrective Action:
WHILE VEHICLE WAS IDLING IN PARK IT BEGAN TO ROLL BACKWARDS DOWN MY DRIVEWAY WITH MY WIFE IN PASSENGER SEAT. I HAD TO RUN AFTER IT AND AS SOON AS I OPENED DRIVER DOOR IT CAME TO A FULL STOP. VEHICLE WAS IN 4 WHEEL DRIVE MODE AT THE TIME. AGAIN VEHICLE WAS IN PARK!
Additional Notes:
WHILE VEHICLE WAS IDLING IN PARK IT BEGAN TO ROLL BACKWARDS DOWN MY DRIVEWAY WITH MY WIFE IN PASSENGER SEAT. I HAD TO RUN AFTER IT AND AS SOON AS I OPENED DRIVER DOOR IT CAME TO A FULL STOP. VEHICLE WAS IN 4 WHEEL DRIVE MODE AT THE TIME. AGAIN VEHICLE WAS IN PARK!
Mfg Campaign: 10954606
Recall Date: Feb 14, 2017
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY TRUCK ROLLED BACK ABOUT 6 FT IN MY DRIVE WAY WHILE IT WAS PARKED ABOUT 20 MINUTES AFTER GETTING OUT THE TRUCK. I MOVED THE TRUCK BACK AND ABOUT 20 MINUTES LATER IT ROLLED BACK 4 FT. I THEN MOVED IT AGAIN AND PUT THE PARKING BREAK ON WITH NO MOVEMENT MY DRIVEWAY HAS A SMALL INCLINE AROUND 3-4%.
Corrective Action:
MY TRUCK ROLLED BACK ABOUT 6 FT IN MY DRIVE WAY WHILE IT WAS PARKED ABOUT 20 MINUTES AFTER GETTING OUT THE TRUCK. I MOVED THE TRUCK BACK AND ABOUT 20 MINUTES LATER IT ROLLED BACK 4 FT. I THEN MOVED IT AGAIN AND PUT THE PARKING BREAK ON WITH NO MOVEMENT MY DRIVEWAY HAS A SMALL INCLINE AROUND 3-4%.
Additional Notes:
MY TRUCK ROLLED BACK ABOUT 6 FT IN MY DRIVE WAY WHILE IT WAS PARKED ABOUT 20 MINUTES AFTER GETTING OUT THE TRUCK. I MOVED THE TRUCK BACK AND ABOUT 20 MINUTES LATER IT ROLLED BACK 4 FT. I THEN MOVED IT AGAIN AND PUT THE PARKING BREAK ON WITH NO MOVEMENT MY DRIVEWAY HAS A SMALL INCLINE AROUND 3-4%.
Mfg Campaign: 10949677
Recall Date: Feb 5, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY TRUCK ROLLED BACK ABOUT 6 FT IN MY DRIVE WAY WHILE IT WAS PARKED ABOUT 20 MINUTES AFTER GETTING OUT THE TRUCK. I MOVED THE TRUCK BACK AND ABOUT 20 MINUTES LATER IT ROLLED BACK 4 FT. I THEN MOVED IT AGAIN AND PUT THE PARKING BREAK ON WITH NO MOVEMENT MY DRIVEWAY HAS A SMALL INCLINE AROUND 3-4%.
Corrective Action:
MY TRUCK ROLLED BACK ABOUT 6 FT IN MY DRIVE WAY WHILE IT WAS PARKED ABOUT 20 MINUTES AFTER GETTING OUT THE TRUCK. I MOVED THE TRUCK BACK AND ABOUT 20 MINUTES LATER IT ROLLED BACK 4 FT. I THEN MOVED IT AGAIN AND PUT THE PARKING BREAK ON WITH NO MOVEMENT MY DRIVEWAY HAS A SMALL INCLINE AROUND 3-4%.
Additional Notes:
MY TRUCK ROLLED BACK ABOUT 6 FT IN MY DRIVE WAY WHILE IT WAS PARKED ABOUT 20 MINUTES AFTER GETTING OUT THE TRUCK. I MOVED THE TRUCK BACK AND ABOUT 20 MINUTES LATER IT ROLLED BACK 4 FT. I THEN MOVED IT AGAIN AND PUT THE PARKING BREAK ON WITH NO MOVEMENT MY DRIVEWAY HAS A SMALL INCLINE AROUND 3-4%.
Mfg Campaign: 10949677
Recall Date: Feb 5, 2017
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Barry Edzant
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Valencia, CA • 36 yrs
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