Complaints & Recalls
Official Safety Recalls - Important!
25 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T25
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S32
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S30
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S19
Recall Date: Mar 23, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R58
Recall Date: Oct 16, 2015
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R59
Recall Date: Oct 15, 2015
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
ON 12/23/2017 WHILE TRAVELING DOWN A STATE ROUTE AT 55 MPH I TRIED TO ROLL THE DRIVERS SIDE WINDOW DOWN, WINDOW DETACHED FROM THE CLIPS AND FELL ALL THE WAY DOWN CAUSING ME TO TO TAKE MY FOCUS, AND EYES OFF THE ROAD AND SWERVE TOWARDS THE CENTER LINE. VEHICLE WAS TAKEN TO THE LOCAL DODGE DEALER TO HAVE THE WINDOW PUT BACK IN THE CLIPS. ON 12/30/2017 THE VEHICLE DID THE SAME EXACT THING. AGAIN TOOK BACK TO THE DEALER AND HAD TO HAVE WINDOW PUT BACK IN THE CLIPS.
Corrective Action:
ON 12/23/2017 WHILE TRAVELING DOWN A STATE ROUTE AT 55 MPH I TRIED TO ROLL THE DRIVERS SIDE WINDOW DOWN, WINDOW DETACHED FROM THE CLIPS AND FELL ALL THE WAY DOWN CAUSING ME TO TO TAKE MY FOCUS, AND EYES OFF THE ROAD AND SWERVE TOWARDS THE CENTER LINE. VEHICLE WAS TAKEN TO THE LOCAL DODGE DEALER TO HAVE THE WINDOW PUT BACK IN THE CLIPS. ON 12/30/2017 THE VEHICLE DID THE SAME EXACT THING. AGAIN TOOK BACK TO THE DEALER AND HAD TO HAVE WINDOW PUT BACK IN THE CLIPS.
Additional Notes:
ON 12/23/2017 WHILE TRAVELING DOWN A STATE ROUTE AT 55 MPH I TRIED TO ROLL THE DRIVERS SIDE WINDOW DOWN, WINDOW DETACHED FROM THE CLIPS AND FELL ALL THE WAY DOWN CAUSING ME TO TO TAKE MY FOCUS, AND EYES OFF THE ROAD AND SWERVE TOWARDS THE CENTER LINE. VEHICLE WAS TAKEN TO THE LOCAL DODGE DEALER TO HAVE THE WINDOW PUT BACK IN THE CLIPS. ON 12/30/2017 THE VEHICLE DID THE SAME EXACT THING. AGAIN TOOK BACK TO THE DEALER AND HAD TO HAVE WINDOW PUT BACK IN THE CLIPS.
Mfg Campaign: 11060672
Recall Date: Jan 5, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING THE TRUCK AT NIGHT THE LIGHTS FLICKER ALMOST LIKE AS IF YOU WERE FLASHING YOUR LIGHTS AT SOMEONE IN FRONT OF YOU, THIS TRUCK HAS BEEN TO DEALERSHIP A TOTAL OF 16 TIMES FOR THIS REASON. FIRST THEY TOLD ME IT WAS THE WAY DODGE BUILT MY TRUCK AND THAT IT WAS NORMAL, THEN NEXT TIME WE TOOK IT IN THEY TOLD ME THAT IT WAS MY TOLL TAG, I QUESTIONED OK WHICH IS IT DODGE MADE MY TRUCK THIS WAY OR MY TOLL TAG, WE GOT NO RESPONSE. NOW THEY JUST PUT MY SHOP IN THE BAY AND LEAVE IT AND DO NOTHING TO IT FOR A COUPLE OF DAYS THEN CALL ME AND TELL ME IT'S READY, YEA BEEN CAUGHT ON CAMERA BUDDIES, SEE HOW WARRANTY LIKES THOSE VIDEOS ,Y'ALL CHARGING WARRANTY FOR THE WORK BUT YOUR CAUGHT ON CAMERA DOING ABSOLUTELY NOTHING TO MY TRUCK . GOOD LUCK
Corrective Action:
WHILE DRIVING THE TRUCK AT NIGHT THE LIGHTS FLICKER ALMOST LIKE AS IF YOU WERE FLASHING YOUR LIGHTS AT SOMEONE IN FRONT OF YOU, THIS TRUCK HAS BEEN TO DEALERSHIP A TOTAL OF 16 TIMES FOR THIS REASON. FIRST THEY TOLD ME IT WAS THE WAY DODGE BUILT MY TRUCK AND THAT IT WAS NORMAL, THEN NEXT TIME WE TOOK IT IN THEY TOLD ME THAT IT WAS MY TOLL TAG, I QUESTIONED OK WHICH IS IT DODGE MADE MY TRUCK THIS WAY OR MY TOLL TAG, WE GOT NO RESPONSE. NOW THEY JUST PUT MY SHOP IN THE BAY AND LEAVE IT AND DO NOTHING TO IT FOR A COUPLE OF DAYS THEN CALL ME AND TELL ME IT'S READY, YEA BEEN CAUGHT ON CAMERA BUDDIES, SEE HOW WARRANTY LIKES THOSE VIDEOS ,Y'ALL CHARGING WARRANTY FOR THE WORK BUT YOUR CAUGHT ON CAMERA DOING ABSOLUTELY NOTHING TO MY TRUCK . GOOD LUCK
Additional Notes:
WHILE DRIVING THE TRUCK AT NIGHT THE LIGHTS FLICKER ALMOST LIKE AS IF YOU WERE FLASHING YOUR LIGHTS AT SOMEONE IN FRONT OF YOU, THIS TRUCK HAS BEEN TO DEALERSHIP A TOTAL OF 16 TIMES FOR THIS REASON. FIRST THEY TOLD ME IT WAS THE WAY DODGE BUILT MY TRUCK AND THAT IT WAS NORMAL, THEN NEXT TIME WE TOOK IT IN THEY TOLD ME THAT IT WAS MY TOLL TAG, I QUESTIONED OK WHICH IS IT DODGE MADE MY TRUCK THIS WAY OR MY TOLL TAG, WE GOT NO RESPONSE. NOW THEY JUST PUT MY SHOP IN THE BAY AND LEAVE IT AND DO NOTHING TO IT FOR A COUPLE OF DAYS THEN CALL ME AND TELL ME IT'S READY, YEA BEEN CAUGHT ON CAMERA BUDDIES, SEE HOW WARRANTY LIKES THOSE VIDEOS ,Y'ALL CHARGING WARRANTY FOR THE WORK BUT YOUR CAUGHT ON CAMERA DOING ABSOLUTELY NOTHING TO MY TRUCK . GOOD LUCK
Mfg Campaign: 11058421
Recall Date: Jan 4, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING THE TRUCK AT NIGHT THE LIGHTS FLICKER ALMOST LIKE AS IF YOU WERE FLASHING YOUR LIGHTS AT SOMEONE IN FRONT OF YOU, THIS TRUCK HAS BEEN TO DEALERSHIP A TOTAL OF 16 TIMES FOR THIS REASON. FIRST THEY TOLD ME IT WAS THE WAY DODGE BUILT MY TRUCK AND THAT IT WAS NORMAL, THEN NEXT TIME WE TOOK IT IN THEY TOLD ME THAT IT WAS MY TOLL TAG, I QUESTIONED OK WHICH IS IT DODGE MADE MY TRUCK THIS WAY OR MY TOLL TAG, WE GOT NO RESPONSE. NOW THEY JUST PUT MY SHOP IN THE BAY AND LEAVE IT AND DO NOTHING TO IT FOR A COUPLE OF DAYS THEN CALL ME AND TELL ME IT'S READY, YEA BEEN CAUGHT ON CAMERA BUDDIES, SEE HOW WARRANTY LIKES THOSE VIDEOS ,Y'ALL CHARGING WARRANTY FOR THE WORK BUT YOUR CAUGHT ON CAMERA DOING ABSOLUTELY NOTHING TO MY TRUCK . GOOD LUCK
Corrective Action:
WHILE DRIVING THE TRUCK AT NIGHT THE LIGHTS FLICKER ALMOST LIKE AS IF YOU WERE FLASHING YOUR LIGHTS AT SOMEONE IN FRONT OF YOU, THIS TRUCK HAS BEEN TO DEALERSHIP A TOTAL OF 16 TIMES FOR THIS REASON. FIRST THEY TOLD ME IT WAS THE WAY DODGE BUILT MY TRUCK AND THAT IT WAS NORMAL, THEN NEXT TIME WE TOOK IT IN THEY TOLD ME THAT IT WAS MY TOLL TAG, I QUESTIONED OK WHICH IS IT DODGE MADE MY TRUCK THIS WAY OR MY TOLL TAG, WE GOT NO RESPONSE. NOW THEY JUST PUT MY SHOP IN THE BAY AND LEAVE IT AND DO NOTHING TO IT FOR A COUPLE OF DAYS THEN CALL ME AND TELL ME IT'S READY, YEA BEEN CAUGHT ON CAMERA BUDDIES, SEE HOW WARRANTY LIKES THOSE VIDEOS ,Y'ALL CHARGING WARRANTY FOR THE WORK BUT YOUR CAUGHT ON CAMERA DOING ABSOLUTELY NOTHING TO MY TRUCK . GOOD LUCK
Additional Notes:
WHILE DRIVING THE TRUCK AT NIGHT THE LIGHTS FLICKER ALMOST LIKE AS IF YOU WERE FLASHING YOUR LIGHTS AT SOMEONE IN FRONT OF YOU, THIS TRUCK HAS BEEN TO DEALERSHIP A TOTAL OF 16 TIMES FOR THIS REASON. FIRST THEY TOLD ME IT WAS THE WAY DODGE BUILT MY TRUCK AND THAT IT WAS NORMAL, THEN NEXT TIME WE TOOK IT IN THEY TOLD ME THAT IT WAS MY TOLL TAG, I QUESTIONED OK WHICH IS IT DODGE MADE MY TRUCK THIS WAY OR MY TOLL TAG, WE GOT NO RESPONSE. NOW THEY JUST PUT MY SHOP IN THE BAY AND LEAVE IT AND DO NOTHING TO IT FOR A COUPLE OF DAYS THEN CALL ME AND TELL ME IT'S READY, YEA BEEN CAUGHT ON CAMERA BUDDIES, SEE HOW WARRANTY LIKES THOSE VIDEOS ,Y'ALL CHARGING WARRANTY FOR THE WORK BUT YOUR CAUGHT ON CAMERA DOING ABSOLUTELY NOTHING TO MY TRUCK . GOOD LUCK
Mfg Campaign: 11058421
Recall Date: Jan 4, 2018
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
WHILE DRIVING THE TRUCK AT NIGHT THE LIGHTS FLICKER ALMOST LIKE AS IF YOU WERE FLASHING YOUR LIGHTS AT SOMEONE IN FRONT OF YOU, THIS TRUCK HAS BEEN TO DEALERSHIP A TOTAL OF 16 TIMES FOR THIS REASON. FIRST THEY TOLD ME IT WAS THE WAY DODGE BUILT MY TRUCK AND THAT IT WAS NORMAL, THEN NEXT TIME WE TOOK IT IN THEY TOLD ME THAT IT WAS MY TOLL TAG, I QUESTIONED OK WHICH IS IT DODGE MADE MY TRUCK THIS WAY OR MY TOLL TAG, WE GOT NO RESPONSE. NOW THEY JUST PUT MY SHOP IN THE BAY AND LEAVE IT AND DO NOTHING TO IT FOR A COUPLE OF DAYS THEN CALL ME AND TELL ME IT'S READY, YEA BEEN CAUGHT ON CAMERA BUDDIES, SEE HOW WARRANTY LIKES THOSE VIDEOS ,Y'ALL CHARGING WARRANTY FOR THE WORK BUT YOUR CAUGHT ON CAMERA DOING ABSOLUTELY NOTHING TO MY TRUCK . GOOD LUCK
Corrective Action:
WHILE DRIVING THE TRUCK AT NIGHT THE LIGHTS FLICKER ALMOST LIKE AS IF YOU WERE FLASHING YOUR LIGHTS AT SOMEONE IN FRONT OF YOU, THIS TRUCK HAS BEEN TO DEALERSHIP A TOTAL OF 16 TIMES FOR THIS REASON. FIRST THEY TOLD ME IT WAS THE WAY DODGE BUILT MY TRUCK AND THAT IT WAS NORMAL, THEN NEXT TIME WE TOOK IT IN THEY TOLD ME THAT IT WAS MY TOLL TAG, I QUESTIONED OK WHICH IS IT DODGE MADE MY TRUCK THIS WAY OR MY TOLL TAG, WE GOT NO RESPONSE. NOW THEY JUST PUT MY SHOP IN THE BAY AND LEAVE IT AND DO NOTHING TO IT FOR A COUPLE OF DAYS THEN CALL ME AND TELL ME IT'S READY, YEA BEEN CAUGHT ON CAMERA BUDDIES, SEE HOW WARRANTY LIKES THOSE VIDEOS ,Y'ALL CHARGING WARRANTY FOR THE WORK BUT YOUR CAUGHT ON CAMERA DOING ABSOLUTELY NOTHING TO MY TRUCK . GOOD LUCK
Additional Notes:
WHILE DRIVING THE TRUCK AT NIGHT THE LIGHTS FLICKER ALMOST LIKE AS IF YOU WERE FLASHING YOUR LIGHTS AT SOMEONE IN FRONT OF YOU, THIS TRUCK HAS BEEN TO DEALERSHIP A TOTAL OF 16 TIMES FOR THIS REASON. FIRST THEY TOLD ME IT WAS THE WAY DODGE BUILT MY TRUCK AND THAT IT WAS NORMAL, THEN NEXT TIME WE TOOK IT IN THEY TOLD ME THAT IT WAS MY TOLL TAG, I QUESTIONED OK WHICH IS IT DODGE MADE MY TRUCK THIS WAY OR MY TOLL TAG, WE GOT NO RESPONSE. NOW THEY JUST PUT MY SHOP IN THE BAY AND LEAVE IT AND DO NOTHING TO IT FOR A COUPLE OF DAYS THEN CALL ME AND TELL ME IT'S READY, YEA BEEN CAUGHT ON CAMERA BUDDIES, SEE HOW WARRANTY LIKES THOSE VIDEOS ,Y'ALL CHARGING WARRANTY FOR THE WORK BUT YOUR CAUGHT ON CAMERA DOING ABSOLUTELY NOTHING TO MY TRUCK . GOOD LUCK
Mfg Campaign: 11058421
Recall Date: Jan 4, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
HAD MY TRANSMISSION REPLACED AT 16000 MILES BECAUSE EVERY TIME YOU STOPPED OR TOOK OFF FROM A RED LIGHT IT FELT LIKE YOU WERE GETTING REAR ENDED, AND HERE WE ARE 5000 MILES LATER AND IT'S DOING IT AGAIN AND NOW WE HAVE TO BATTLE RAM AGAIN TO GET THIS ONE REPLACED . I HATE THIS TRUCK AND THIS COMPANY WHAT'S SAD IS DODGE AND RAM IS ALL WE HAVE EVER OWNED AND NEVER HAD THIS PROBLEM AT ALL .
Corrective Action:
HAD MY TRANSMISSION REPLACED AT 16000 MILES BECAUSE EVERY TIME YOU STOPPED OR TOOK OFF FROM A RED LIGHT IT FELT LIKE YOU WERE GETTING REAR ENDED, AND HERE WE ARE 5000 MILES LATER AND IT'S DOING IT AGAIN AND NOW WE HAVE TO BATTLE RAM AGAIN TO GET THIS ONE REPLACED . I HATE THIS TRUCK AND THIS COMPANY WHAT'S SAD IS DODGE AND RAM IS ALL WE HAVE EVER OWNED AND NEVER HAD THIS PROBLEM AT ALL .
Additional Notes:
HAD MY TRANSMISSION REPLACED AT 16000 MILES BECAUSE EVERY TIME YOU STOPPED OR TOOK OFF FROM A RED LIGHT IT FELT LIKE YOU WERE GETTING REAR ENDED, AND HERE WE ARE 5000 MILES LATER AND IT'S DOING IT AGAIN AND NOW WE HAVE TO BATTLE RAM AGAIN TO GET THIS ONE REPLACED . I HATE THIS TRUCK AND THIS COMPANY WHAT'S SAD IS DODGE AND RAM IS ALL WE HAVE EVER OWNED AND NEVER HAD THIS PROBLEM AT ALL .
Mfg Campaign: 11058423
Recall Date: Jan 4, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
HAS SHIFTED TO SOON SINCE I BOUGHT IT NEW WITH 7 MILES ON IT . I HAVE TO SHIFT IT TO 8 TH GEAR UNLESS I'M ON THE HIGH WAY.
Corrective Action:
HAS SHIFTED TO SOON SINCE I BOUGHT IT NEW WITH 7 MILES ON IT . I HAVE TO SHIFT IT TO 8 TH GEAR UNLESS I'M ON THE HIGH WAY.
Additional Notes:
HAS SHIFTED TO SOON SINCE I BOUGHT IT NEW WITH 7 MILES ON IT . I HAVE TO SHIFT IT TO 8 TH GEAR UNLESS I'M ON THE HIGH WAY.
Mfg Campaign: 11057897
Recall Date: Jan 1, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MULTIPLE TIMES NOW MY VEHICLE HAS BEEN UNABLE TO START. AFTER JUMPING THE VEHICLE, IT WILL STAY RUNNING. I HAVE TAKEN IT TO THE DEALERSHIP AND LEFT IT THERE FOR 3 DAYS. (PALMEN MOTORS KENOSHA, WI) THERE WERE UNABLE TO DIAGNOSE THE PROBLEM. IN THE PROCESS, THEY CHARGED THE BATTERY. WITHIN A FEW WEEKS, THE BATTERY WAS BACK DEAD AND THE VEHICLE NEEDS TO BE JUMPED TO START. THE DEALERSHIP IS UNABLE TO IDENTIFY THE PROBLEM AND I HAVE AN INOPERABLE VEHICLE. IT IS STILL UNDER WARRANTY. (30,000 MILES)
Corrective Action:
MULTIPLE TIMES NOW MY VEHICLE HAS BEEN UNABLE TO START. AFTER JUMPING THE VEHICLE, IT WILL STAY RUNNING. I HAVE TAKEN IT TO THE DEALERSHIP AND LEFT IT THERE FOR 3 DAYS. (PALMEN MOTORS KENOSHA, WI) THERE WERE UNABLE TO DIAGNOSE THE PROBLEM. IN THE PROCESS, THEY CHARGED THE BATTERY. WITHIN A FEW WEEKS, THE BATTERY WAS BACK DEAD AND THE VEHICLE NEEDS TO BE JUMPED TO START. THE DEALERSHIP IS UNABLE TO IDENTIFY THE PROBLEM AND I HAVE AN INOPERABLE VEHICLE. IT IS STILL UNDER WARRANTY. (30,000 MILES)
Additional Notes:
MULTIPLE TIMES NOW MY VEHICLE HAS BEEN UNABLE TO START. AFTER JUMPING THE VEHICLE, IT WILL STAY RUNNING. I HAVE TAKEN IT TO THE DEALERSHIP AND LEFT IT THERE FOR 3 DAYS. (PALMEN MOTORS KENOSHA, WI) THERE WERE UNABLE TO DIAGNOSE THE PROBLEM. IN THE PROCESS, THEY CHARGED THE BATTERY. WITHIN A FEW WEEKS, THE BATTERY WAS BACK DEAD AND THE VEHICLE NEEDS TO BE JUMPED TO START. THE DEALERSHIP IS UNABLE TO IDENTIFY THE PROBLEM AND I HAVE AN INOPERABLE VEHICLE. IT IS STILL UNDER WARRANTY. (30,000 MILES)
Mfg Campaign: 11057636
Recall Date: Dec 30, 2017
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE VEHICLE HAS AN UPGRADED 32 GALLON FUEL TANK, HOWEVER ON E WITH THE FUEL LIGHT ON THE VEHICLE ONLY TAKES 24 GALLONS MAXIMUM. THE DEALERSHIP CLAIMS THIS IS A SOFTWARE ISSUE WHICH HAS NO FIX AT THE MOMENT. THE DEALER CLAIMS THE SOFTWARE STILL READS THE 26 GALLON STANDARD FUEL TANK.
Corrective Action:
THE VEHICLE HAS AN UPGRADED 32 GALLON FUEL TANK, HOWEVER ON E WITH THE FUEL LIGHT ON THE VEHICLE ONLY TAKES 24 GALLONS MAXIMUM. THE DEALERSHIP CLAIMS THIS IS A SOFTWARE ISSUE WHICH HAS NO FIX AT THE MOMENT. THE DEALER CLAIMS THE SOFTWARE STILL READS THE 26 GALLON STANDARD FUEL TANK.
Additional Notes:
THE VEHICLE HAS AN UPGRADED 32 GALLON FUEL TANK, HOWEVER ON E WITH THE FUEL LIGHT ON THE VEHICLE ONLY TAKES 24 GALLONS MAXIMUM. THE DEALERSHIP CLAIMS THIS IS A SOFTWARE ISSUE WHICH HAS NO FIX AT THE MOMENT. THE DEALER CLAIMS THE SOFTWARE STILL READS THE 26 GALLON STANDARD FUEL TANK.
Mfg Campaign: 11057415
Recall Date: Dec 29, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHEN THE CONTACT STARTED THE VEHICLE, THE FUEL GAUGE WENT TO EMPTY AND THE FUEL SENSOR AND ENGINE WARNING INDICATORS FLASHED. THE DEALER (DON JACKSON CHRYSLER DODGE JEEP RAM, 3950 JONESBORO RD, UNION CITY, GA 30291, (770) 969-7229) WAS NOTIFIED. THE CONTACT MADE SEVERAL CALLS, BUT WAS UNABLE TO SCHEDULE A DIAGNOSTIC APPOINTMENT WITH THE DEALER. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,550.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHEN THE CONTACT STARTED THE VEHICLE, THE FUEL GAUGE WENT TO EMPTY AND THE FUEL SENSOR AND ENGINE WARNING INDICATORS FLASHED. THE DEALER (DON JACKSON CHRYSLER DODGE JEEP RAM, 3950 JONESBORO RD, UNION CITY, GA 30291, (770) 969-7229) WAS NOTIFIED. THE CONTACT MADE SEVERAL CALLS, BUT WAS UNABLE TO SCHEDULE A DIAGNOSTIC APPOINTMENT WITH THE DEALER. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,550.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHEN THE CONTACT STARTED THE VEHICLE, THE FUEL GAUGE WENT TO EMPTY AND THE FUEL SENSOR AND ENGINE WARNING INDICATORS FLASHED. THE DEALER (DON JACKSON CHRYSLER DODGE JEEP RAM, 3950 JONESBORO RD, UNION CITY, GA 30291, (770) 969-7229) WAS NOTIFIED. THE CONTACT MADE SEVERAL CALLS, BUT WAS UNABLE TO SCHEDULE A DIAGNOSTIC APPOINTMENT WITH THE DEALER. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,550.
Mfg Campaign: 11054927
Recall Date: Dec 15, 2017
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHEN THE CONTACT STARTED THE VEHICLE, THE FUEL GAUGE WENT TO EMPTY AND THE FUEL SENSOR AND ENGINE WARNING INDICATORS FLASHED. THE DEALER (DON JACKSON CHRYSLER DODGE JEEP RAM, 3950 JONESBORO RD, UNION CITY, GA 30291, (770) 969-7229) WAS NOTIFIED. THE CONTACT MADE SEVERAL CALLS, BUT WAS UNABLE TO SCHEDULE A DIAGNOSTIC APPOINTMENT WITH THE DEALER. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,550.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHEN THE CONTACT STARTED THE VEHICLE, THE FUEL GAUGE WENT TO EMPTY AND THE FUEL SENSOR AND ENGINE WARNING INDICATORS FLASHED. THE DEALER (DON JACKSON CHRYSLER DODGE JEEP RAM, 3950 JONESBORO RD, UNION CITY, GA 30291, (770) 969-7229) WAS NOTIFIED. THE CONTACT MADE SEVERAL CALLS, BUT WAS UNABLE TO SCHEDULE A DIAGNOSTIC APPOINTMENT WITH THE DEALER. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,550.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHEN THE CONTACT STARTED THE VEHICLE, THE FUEL GAUGE WENT TO EMPTY AND THE FUEL SENSOR AND ENGINE WARNING INDICATORS FLASHED. THE DEALER (DON JACKSON CHRYSLER DODGE JEEP RAM, 3950 JONESBORO RD, UNION CITY, GA 30291, (770) 969-7229) WAS NOTIFIED. THE CONTACT MADE SEVERAL CALLS, BUT WAS UNABLE TO SCHEDULE A DIAGNOSTIC APPOINTMENT WITH THE DEALER. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,550.
Mfg Campaign: 11054927
Recall Date: Dec 15, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNED A 2016 RAM 1500. WHILE THE VEHICLE WAS PARKED, IT BEGAN TO ROLL AWAY AND CRASHED INTO A TREE. THE CONTACT STATED THAT THE KNOB SHIFTER WAS IN THE PARK POSITION. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE FAILURE WAS NOT DETERMINED. TURNERSVILLE JEEP CHRYSLER DODGE RAM (3100 NJ-42, SICKLERVILLE, NJ 08081) STATED THAT AN INVESTIGATOR WOULD BE ASSIGNED TO THE CASE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.
Corrective Action:
TL* THE CONTACT OWNED A 2016 RAM 1500. WHILE THE VEHICLE WAS PARKED, IT BEGAN TO ROLL AWAY AND CRASHED INTO A TREE. THE CONTACT STATED THAT THE KNOB SHIFTER WAS IN THE PARK POSITION. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE FAILURE WAS NOT DETERMINED. TURNERSVILLE JEEP CHRYSLER DODGE RAM (3100 NJ-42, SICKLERVILLE, NJ 08081) STATED THAT AN INVESTIGATOR WOULD BE ASSIGNED TO THE CASE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.
Additional Notes:
TL* THE CONTACT OWNED A 2016 RAM 1500. WHILE THE VEHICLE WAS PARKED, IT BEGAN TO ROLL AWAY AND CRASHED INTO A TREE. THE CONTACT STATED THAT THE KNOB SHIFTER WAS IN THE PARK POSITION. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE FAILURE WAS NOT DETERMINED. TURNERSVILLE JEEP CHRYSLER DODGE RAM (3100 NJ-42, SICKLERVILLE, NJ 08081) STATED THAT AN INVESTIGATOR WOULD BE ASSIGNED TO THE CASE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.
Mfg Campaign: 11054672
Recall Date: Dec 14, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PLACED VEHICLE IN PARK AS IT SAT IN PARKING SPACE BESIDE THE GARAGE, WITH DRIVERS SIDE DOOR CLOSE TO EXTERIOR WALL. VEHICLE WAS RUNNING AT THE TIME. I WAS EXITING VEHICAL WHEN IT BEGAN TO MOVE FORWARD. RESULTING IN MY RIGHT LEG BEING TRAPPED WITHIN THE DOOR AS THE TRUCK DOOR HIT THE WALL OF THE GARAGE. I WAS THEN DRAGGED AND CRUSHED BETWEEN THE VEHICLE AND EXTERIOR WALL OF GARAGE, UNTIL MY BODY CLEARED THE END OF THE GARAGE AND I WAS RELEASED. UPON INSPECTING THE VEHICLE I FOUND THE TRANSMISSION WAS IN DRIVE INSTEAD OF PARK WHERE I HAD LEFT IT.
Corrective Action:
PLACED VEHICLE IN PARK AS IT SAT IN PARKING SPACE BESIDE THE GARAGE, WITH DRIVERS SIDE DOOR CLOSE TO EXTERIOR WALL. VEHICLE WAS RUNNING AT THE TIME. I WAS EXITING VEHICAL WHEN IT BEGAN TO MOVE FORWARD. RESULTING IN MY RIGHT LEG BEING TRAPPED WITHIN THE DOOR AS THE TRUCK DOOR HIT THE WALL OF THE GARAGE. I WAS THEN DRAGGED AND CRUSHED BETWEEN THE VEHICLE AND EXTERIOR WALL OF GARAGE, UNTIL MY BODY CLEARED THE END OF THE GARAGE AND I WAS RELEASED. UPON INSPECTING THE VEHICLE I FOUND THE TRANSMISSION WAS IN DRIVE INSTEAD OF PARK WHERE I HAD LEFT IT.
Additional Notes:
PLACED VEHICLE IN PARK AS IT SAT IN PARKING SPACE BESIDE THE GARAGE, WITH DRIVERS SIDE DOOR CLOSE TO EXTERIOR WALL. VEHICLE WAS RUNNING AT THE TIME. I WAS EXITING VEHICAL WHEN IT BEGAN TO MOVE FORWARD. RESULTING IN MY RIGHT LEG BEING TRAPPED WITHIN THE DOOR AS THE TRUCK DOOR HIT THE WALL OF THE GARAGE. I WAS THEN DRAGGED AND CRUSHED BETWEEN THE VEHICLE AND EXTERIOR WALL OF GARAGE, UNTIL MY BODY CLEARED THE END OF THE GARAGE AND I WAS RELEASED. UPON INSPECTING THE VEHICLE I FOUND THE TRANSMISSION WAS IN DRIVE INSTEAD OF PARK WHERE I HAD LEFT IT.
Mfg Campaign: 11052175
Recall Date: Dec 4, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
PLACED VEHICLE IN PARK AS IT SAT IN PARKING SPACE BESIDE THE GARAGE, WITH DRIVERS SIDE DOOR CLOSE TO EXTERIOR WALL. VEHICLE WAS RUNNING AT THE TIME. I WAS EXITING VEHICAL WHEN IT BEGAN TO MOVE FORWARD. RESULTING IN MY RIGHT LEG BEING TRAPPED WITHIN THE DOOR AS THE TRUCK DOOR HIT THE WALL OF THE GARAGE. I WAS THEN DRAGGED AND CRUSHED BETWEEN THE VEHICLE AND EXTERIOR WALL OF GARAGE, UNTIL MY BODY CLEARED THE END OF THE GARAGE AND I WAS RELEASED. UPON INSPECTING THE VEHICLE I FOUND THE TRANSMISSION WAS IN DRIVE INSTEAD OF PARK WHERE I HAD LEFT IT.
Corrective Action:
PLACED VEHICLE IN PARK AS IT SAT IN PARKING SPACE BESIDE THE GARAGE, WITH DRIVERS SIDE DOOR CLOSE TO EXTERIOR WALL. VEHICLE WAS RUNNING AT THE TIME. I WAS EXITING VEHICAL WHEN IT BEGAN TO MOVE FORWARD. RESULTING IN MY RIGHT LEG BEING TRAPPED WITHIN THE DOOR AS THE TRUCK DOOR HIT THE WALL OF THE GARAGE. I WAS THEN DRAGGED AND CRUSHED BETWEEN THE VEHICLE AND EXTERIOR WALL OF GARAGE, UNTIL MY BODY CLEARED THE END OF THE GARAGE AND I WAS RELEASED. UPON INSPECTING THE VEHICLE I FOUND THE TRANSMISSION WAS IN DRIVE INSTEAD OF PARK WHERE I HAD LEFT IT.
Additional Notes:
PLACED VEHICLE IN PARK AS IT SAT IN PARKING SPACE BESIDE THE GARAGE, WITH DRIVERS SIDE DOOR CLOSE TO EXTERIOR WALL. VEHICLE WAS RUNNING AT THE TIME. I WAS EXITING VEHICAL WHEN IT BEGAN TO MOVE FORWARD. RESULTING IN MY RIGHT LEG BEING TRAPPED WITHIN THE DOOR AS THE TRUCK DOOR HIT THE WALL OF THE GARAGE. I WAS THEN DRAGGED AND CRUSHED BETWEEN THE VEHICLE AND EXTERIOR WALL OF GARAGE, UNTIL MY BODY CLEARED THE END OF THE GARAGE AND I WAS RELEASED. UPON INSPECTING THE VEHICLE I FOUND THE TRANSMISSION WAS IN DRIVE INSTEAD OF PARK WHERE I HAD LEFT IT.
Mfg Campaign: 11052175
Recall Date: Dec 4, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE SERVICING A CUSTOMERS 2016 RAM 1500 PICK UP PULLED TRUCK UP TO DOOR,PLACED KNOB SHIFTER IN TO PARK, GOT OUT AND WALKED UP BESIDE TRUCK AS I GOT TO L/F WHEEL TRUCK STARTED TO MOVE FORWARD TURNED AROUND TO GET BACK IN TRUCK SHOWED TO BE IN DRIVE. TRUCK PROCEDED TO ROLL THROUGH DOOR AND CAME TO A STOP. NO WAN WAS INJURED DAMAGE WAS LIMATED TO TRUCK AND DOOR.
Corrective Action:
WHILE SERVICING A CUSTOMERS 2016 RAM 1500 PICK UP PULLED TRUCK UP TO DOOR,PLACED KNOB SHIFTER IN TO PARK, GOT OUT AND WALKED UP BESIDE TRUCK AS I GOT TO L/F WHEEL TRUCK STARTED TO MOVE FORWARD TURNED AROUND TO GET BACK IN TRUCK SHOWED TO BE IN DRIVE. TRUCK PROCEDED TO ROLL THROUGH DOOR AND CAME TO A STOP. NO WAN WAS INJURED DAMAGE WAS LIMATED TO TRUCK AND DOOR.
Additional Notes:
WHILE SERVICING A CUSTOMERS 2016 RAM 1500 PICK UP PULLED TRUCK UP TO DOOR,PLACED KNOB SHIFTER IN TO PARK, GOT OUT AND WALKED UP BESIDE TRUCK AS I GOT TO L/F WHEEL TRUCK STARTED TO MOVE FORWARD TURNED AROUND TO GET BACK IN TRUCK SHOWED TO BE IN DRIVE. TRUCK PROCEDED TO ROLL THROUGH DOOR AND CAME TO A STOP. NO WAN WAS INJURED DAMAGE WAS LIMATED TO TRUCK AND DOOR.
Mfg Campaign: 11051694
Recall Date: Dec 1, 2017
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TRUCK SHUTDOWN WHILE DRIVING DOWN HIGHWAY @ 65 MPH WITHOUT ANY OTHER SYMPTOMS. HAD TO COAST TO SIDE OF BUSY ROAD. SERVICE ELECTRONIC THROTTLE CONTROL FLASHED AS WELL AS THE CHECK ENGINE LIGHT. THE TRUCK NEVER STUTTERED OR LOST ANY POWER PRIOR TO THIS. DEALERSHIP STATES THAT IT IS BAD DIESEL FUEL. REPLACED HPFP BUT TRUCK WILL STILL NOT START. CHRYSLER HAS INSTRUCTED DEALER TO REPLACE ENTIRE FUEL SYSTEM. THIS HAS NOT BEEN DONE YET BECAUSE CHRYSLER WILL NOT WARRANTY EVEN THOUGH THE TRUCK IS STILL UNDER WARRANTY.
Corrective Action:
TRUCK SHUTDOWN WHILE DRIVING DOWN HIGHWAY @ 65 MPH WITHOUT ANY OTHER SYMPTOMS. HAD TO COAST TO SIDE OF BUSY ROAD. SERVICE ELECTRONIC THROTTLE CONTROL FLASHED AS WELL AS THE CHECK ENGINE LIGHT. THE TRUCK NEVER STUTTERED OR LOST ANY POWER PRIOR TO THIS. DEALERSHIP STATES THAT IT IS BAD DIESEL FUEL. REPLACED HPFP BUT TRUCK WILL STILL NOT START. CHRYSLER HAS INSTRUCTED DEALER TO REPLACE ENTIRE FUEL SYSTEM. THIS HAS NOT BEEN DONE YET BECAUSE CHRYSLER WILL NOT WARRANTY EVEN THOUGH THE TRUCK IS STILL UNDER WARRANTY.
Additional Notes:
TRUCK SHUTDOWN WHILE DRIVING DOWN HIGHWAY @ 65 MPH WITHOUT ANY OTHER SYMPTOMS. HAD TO COAST TO SIDE OF BUSY ROAD. SERVICE ELECTRONIC THROTTLE CONTROL FLASHED AS WELL AS THE CHECK ENGINE LIGHT. THE TRUCK NEVER STUTTERED OR LOST ANY POWER PRIOR TO THIS. DEALERSHIP STATES THAT IT IS BAD DIESEL FUEL. REPLACED HPFP BUT TRUCK WILL STILL NOT START. CHRYSLER HAS INSTRUCTED DEALER TO REPLACE ENTIRE FUEL SYSTEM. THIS HAS NOT BEEN DONE YET BECAUSE CHRYSLER WILL NOT WARRANTY EVEN THOUGH THE TRUCK IS STILL UNDER WARRANTY.
Mfg Campaign: 11051571
Recall Date: Nov 30, 2017
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
GOODYEAR WRANGLER SR-A TIRES THAT CAME ON THE TRUCK FROM NEW WERE NOT HOLDING PRESSURE. ONE IN PARTICULAR AD TO BE AIRED UP EVERY FEW DAYS. DEALER COULD NOT FIND A PROBLEM, LOCAL TIRE SHOP ALSO COULD NOT FIND A HOLE. THE TIRE BECAME A FLAT WHILST WE WERE IN AN AREA WITH NO CELL SERVICE (NO WAY TO CONTACT ROADSIDE ASSISTANCE) THEREFORE THE SPARE WAS PUT ON. THE ENTIRE SPARE (A DIFFERENT SIZE FROM THE REST OF THE TIRES/WHEELS) FELL OFF THE NEXT DAY. A STUD ON THE HUB WAS COMPLETELY SHEARED. I WAS DRIVING LESS THAN 10 MPH. CHRYSLER SAID THAT BECAUSE WE PUT THE SPARE ON, IT WAS NOT COVERED UNDER WARRANTY. SEVERAL ISSUES HERE; -ORIGINAL TIRES SHOULD NEVER HAVE FAILED -SPARE WHEEL HAD A DIFFERENT ROLLING RADIUS -WHY PUT A JACK/SPARE IN THE TRUCK IF ITS NOT COVERED BY WARRANTY WHEN YOU USE IT?
Corrective Action:
GOODYEAR WRANGLER SR-A TIRES THAT CAME ON THE TRUCK FROM NEW WERE NOT HOLDING PRESSURE. ONE IN PARTICULAR AD TO BE AIRED UP EVERY FEW DAYS. DEALER COULD NOT FIND A PROBLEM, LOCAL TIRE SHOP ALSO COULD NOT FIND A HOLE. THE TIRE BECAME A FLAT WHILST WE WERE IN AN AREA WITH NO CELL SERVICE (NO WAY TO CONTACT ROADSIDE ASSISTANCE) THEREFORE THE SPARE WAS PUT ON. THE ENTIRE SPARE (A DIFFERENT SIZE FROM THE REST OF THE TIRES/WHEELS) FELL OFF THE NEXT DAY. A STUD ON THE HUB WAS COMPLETELY SHEARED. I WAS DRIVING LESS THAN 10 MPH. CHRYSLER SAID THAT BECAUSE WE PUT THE SPARE ON, IT WAS NOT COVERED UNDER WARRANTY. SEVERAL ISSUES HERE; -ORIGINAL TIRES SHOULD NEVER HAVE FAILED -SPARE WHEEL HAD A DIFFERENT ROLLING RADIUS -WHY PUT A JACK/SPARE IN THE TRUCK IF ITS NOT COVERED BY WARRANTY WHEN YOU USE IT?
Additional Notes:
GOODYEAR WRANGLER SR-A TIRES THAT CAME ON THE TRUCK FROM NEW WERE NOT HOLDING PRESSURE. ONE IN PARTICULAR AD TO BE AIRED UP EVERY FEW DAYS. DEALER COULD NOT FIND A PROBLEM, LOCAL TIRE SHOP ALSO COULD NOT FIND A HOLE. THE TIRE BECAME A FLAT WHILST WE WERE IN AN AREA WITH NO CELL SERVICE (NO WAY TO CONTACT ROADSIDE ASSISTANCE) THEREFORE THE SPARE WAS PUT ON. THE ENTIRE SPARE (A DIFFERENT SIZE FROM THE REST OF THE TIRES/WHEELS) FELL OFF THE NEXT DAY. A STUD ON THE HUB WAS COMPLETELY SHEARED. I WAS DRIVING LESS THAN 10 MPH. CHRYSLER SAID THAT BECAUSE WE PUT THE SPARE ON, IT WAS NOT COVERED UNDER WARRANTY. SEVERAL ISSUES HERE; -ORIGINAL TIRES SHOULD NEVER HAVE FAILED -SPARE WHEEL HAD A DIFFERENT ROLLING RADIUS -WHY PUT A JACK/SPARE IN THE TRUCK IF ITS NOT COVERED BY WARRANTY WHEN YOU USE IT?
Mfg Campaign: 11044634
Recall Date: Nov 8, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE TRUCK WAS PUT INTO PARK WITH THE KEY IN THE IGNITION AND THE ENGINE RUNNING. IT WAS PARKED IN A RESTAURANT PARKING LOT. THEN AROUND FIVE MINUTES LATER, IT WENT INTO REVERSE AND BEGAN ROLLING BACKWARDS. IT SEEMED TO ACCELERATE. I HAD TO JUMP IN AND SLAM ON THE BRAKE TO STOP IT. I DO NOT KNOW HOW THIS COULD OCCUR, BUT HAVE RECENTLY LEARNED OF RECALLS FOR SIMILAR SITUATION WITH THE TRUCK IN THE PARKED POSITION, BUT GOING INTO GEAR. OUR VIN WAS NOT RECALLED. THERE WERE WITNESSES TO THIS EVENT.
Corrective Action:
THE TRUCK WAS PUT INTO PARK WITH THE KEY IN THE IGNITION AND THE ENGINE RUNNING. IT WAS PARKED IN A RESTAURANT PARKING LOT. THEN AROUND FIVE MINUTES LATER, IT WENT INTO REVERSE AND BEGAN ROLLING BACKWARDS. IT SEEMED TO ACCELERATE. I HAD TO JUMP IN AND SLAM ON THE BRAKE TO STOP IT. I DO NOT KNOW HOW THIS COULD OCCUR, BUT HAVE RECENTLY LEARNED OF RECALLS FOR SIMILAR SITUATION WITH THE TRUCK IN THE PARKED POSITION, BUT GOING INTO GEAR. OUR VIN WAS NOT RECALLED. THERE WERE WITNESSES TO THIS EVENT.
Additional Notes:
THE TRUCK WAS PUT INTO PARK WITH THE KEY IN THE IGNITION AND THE ENGINE RUNNING. IT WAS PARKED IN A RESTAURANT PARKING LOT. THEN AROUND FIVE MINUTES LATER, IT WENT INTO REVERSE AND BEGAN ROLLING BACKWARDS. IT SEEMED TO ACCELERATE. I HAD TO JUMP IN AND SLAM ON THE BRAKE TO STOP IT. I DO NOT KNOW HOW THIS COULD OCCUR, BUT HAVE RECENTLY LEARNED OF RECALLS FOR SIMILAR SITUATION WITH THE TRUCK IN THE PARKED POSITION, BUT GOING INTO GEAR. OUR VIN WAS NOT RECALLED. THERE WERE WITNESSES TO THIS EVENT.
Mfg Campaign: 11033964
Recall Date: Oct 17, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE TRUCK WAS PUT INTO PARK WITH THE KEY IN THE IGNITION AND THE ENGINE RUNNING. IT WAS PARKED IN A RESTAURANT PARKING LOT. THEN AROUND FIVE MINUTES LATER, IT WENT INTO REVERSE AND BEGAN ROLLING BACKWARDS. IT SEEMED TO ACCELERATE. I HAD TO JUMP IN AND SLAM ON THE BRAKE TO STOP IT. I DO NOT KNOW HOW THIS COULD OCCUR, BUT HAVE RECENTLY LEARNED OF RECALLS FOR SIMILAR SITUATION WITH THE TRUCK IN THE PARKED POSITION, BUT GOING INTO GEAR. OUR VIN WAS NOT RECALLED. THERE WERE WITNESSES TO THIS EVENT.
Corrective Action:
THE TRUCK WAS PUT INTO PARK WITH THE KEY IN THE IGNITION AND THE ENGINE RUNNING. IT WAS PARKED IN A RESTAURANT PARKING LOT. THEN AROUND FIVE MINUTES LATER, IT WENT INTO REVERSE AND BEGAN ROLLING BACKWARDS. IT SEEMED TO ACCELERATE. I HAD TO JUMP IN AND SLAM ON THE BRAKE TO STOP IT. I DO NOT KNOW HOW THIS COULD OCCUR, BUT HAVE RECENTLY LEARNED OF RECALLS FOR SIMILAR SITUATION WITH THE TRUCK IN THE PARKED POSITION, BUT GOING INTO GEAR. OUR VIN WAS NOT RECALLED. THERE WERE WITNESSES TO THIS EVENT.
Additional Notes:
THE TRUCK WAS PUT INTO PARK WITH THE KEY IN THE IGNITION AND THE ENGINE RUNNING. IT WAS PARKED IN A RESTAURANT PARKING LOT. THEN AROUND FIVE MINUTES LATER, IT WENT INTO REVERSE AND BEGAN ROLLING BACKWARDS. IT SEEMED TO ACCELERATE. I HAD TO JUMP IN AND SLAM ON THE BRAKE TO STOP IT. I DO NOT KNOW HOW THIS COULD OCCUR, BUT HAVE RECENTLY LEARNED OF RECALLS FOR SIMILAR SITUATION WITH THE TRUCK IN THE PARKED POSITION, BUT GOING INTO GEAR. OUR VIN WAS NOT RECALLED. THERE WERE WITNESSES TO THIS EVENT.
Mfg Campaign: 11033964
Recall Date: Oct 17, 2017
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE TRUCK WAS PUT INTO PARK WITH THE KEY IN THE IGNITION AND THE ENGINE RUNNING. IT WAS PARKED IN A RESTAURANT PARKING LOT. THEN AROUND FIVE MINUTES LATER, IT WENT INTO REVERSE AND BEGAN ROLLING BACKWARDS. IT SEEMED TO ACCELERATE. I HAD TO JUMP IN AND SLAM ON THE BRAKE TO STOP IT. I DO NOT KNOW HOW THIS COULD OCCUR, BUT HAVE RECENTLY LEARNED OF RECALLS FOR SIMILAR SITUATION WITH THE TRUCK IN THE PARKED POSITION, BUT GOING INTO GEAR. OUR VIN WAS NOT RECALLED. THERE WERE WITNESSES TO THIS EVENT.
Corrective Action:
THE TRUCK WAS PUT INTO PARK WITH THE KEY IN THE IGNITION AND THE ENGINE RUNNING. IT WAS PARKED IN A RESTAURANT PARKING LOT. THEN AROUND FIVE MINUTES LATER, IT WENT INTO REVERSE AND BEGAN ROLLING BACKWARDS. IT SEEMED TO ACCELERATE. I HAD TO JUMP IN AND SLAM ON THE BRAKE TO STOP IT. I DO NOT KNOW HOW THIS COULD OCCUR, BUT HAVE RECENTLY LEARNED OF RECALLS FOR SIMILAR SITUATION WITH THE TRUCK IN THE PARKED POSITION, BUT GOING INTO GEAR. OUR VIN WAS NOT RECALLED. THERE WERE WITNESSES TO THIS EVENT.
Additional Notes:
THE TRUCK WAS PUT INTO PARK WITH THE KEY IN THE IGNITION AND THE ENGINE RUNNING. IT WAS PARKED IN A RESTAURANT PARKING LOT. THEN AROUND FIVE MINUTES LATER, IT WENT INTO REVERSE AND BEGAN ROLLING BACKWARDS. IT SEEMED TO ACCELERATE. I HAD TO JUMP IN AND SLAM ON THE BRAKE TO STOP IT. I DO NOT KNOW HOW THIS COULD OCCUR, BUT HAVE RECENTLY LEARNED OF RECALLS FOR SIMILAR SITUATION WITH THE TRUCK IN THE PARKED POSITION, BUT GOING INTO GEAR. OUR VIN WAS NOT RECALLED. THERE WERE WITNESSES TO THIS EVENT.
Mfg Campaign: 11033964
Recall Date: Oct 17, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE VEHICLE WAS IDLING AND THE GEAR SHIFTER WAS PLACED IN PARK, THE CONTACT WALKED AWAY FROM THE VEHICLE. SUDDENLY, THE VEHICLE INADVERTENTLY ROLLED BACK IN REVERSE. THE CONTACT PROCEEDED TO THE DRIVER'S SIDE TO STOP THE VEHICLE; HOWEVER, THE VEHICLE CRASHED INTO ANOTHER PARKED VEHICLE. THE CONTACT WAS SMASHED IN BETWEEN THE LAMP POST AND ANOTHER VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE LEGS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT STATED THAT PREVIOUSLY, THE VEHICLE EXPERIENCED ABNORMAL DYSFUNCTION. WHILE THE GEAR SHIFTER WAS PLACED IN REVERSE, THE BACK UP CAMERA WOULD REMAIN ON THE DRIVE SCREEN. THE CONTACT THEN STATED THAT ALL FOUR DOOR LOCKS WOULD LOCK THEN UNLOCK WITHOUT WARNING. ON SEVERAL OCCASIONS, THE VEHICLE MADE A BEEPING NOISE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. THE VIN WAS UNAVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE VEHICLE WAS IDLING AND THE GEAR SHIFTER WAS PLACED IN PARK, THE CONTACT WALKED AWAY FROM THE VEHICLE. SUDDENLY, THE VEHICLE INADVERTENTLY ROLLED BACK IN REVERSE. THE CONTACT PROCEEDED TO THE DRIVER'S SIDE TO STOP THE VEHICLE; HOWEVER, THE VEHICLE CRASHED INTO ANOTHER PARKED VEHICLE. THE CONTACT WAS SMASHED IN BETWEEN THE LAMP POST AND ANOTHER VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE LEGS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT STATED THAT PREVIOUSLY, THE VEHICLE EXPERIENCED ABNORMAL DYSFUNCTION. WHILE THE GEAR SHIFTER WAS PLACED IN REVERSE, THE BACK UP CAMERA WOULD REMAIN ON THE DRIVE SCREEN. THE CONTACT THEN STATED THAT ALL FOUR DOOR LOCKS WOULD LOCK THEN UNLOCK WITHOUT WARNING. ON SEVERAL OCCASIONS, THE VEHICLE MADE A BEEPING NOISE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. THE VIN WAS UNAVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE VEHICLE WAS IDLING AND THE GEAR SHIFTER WAS PLACED IN PARK, THE CONTACT WALKED AWAY FROM THE VEHICLE. SUDDENLY, THE VEHICLE INADVERTENTLY ROLLED BACK IN REVERSE. THE CONTACT PROCEEDED TO THE DRIVER'S SIDE TO STOP THE VEHICLE; HOWEVER, THE VEHICLE CRASHED INTO ANOTHER PARKED VEHICLE. THE CONTACT WAS SMASHED IN BETWEEN THE LAMP POST AND ANOTHER VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE LEGS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT STATED THAT PREVIOUSLY, THE VEHICLE EXPERIENCED ABNORMAL DYSFUNCTION. WHILE THE GEAR SHIFTER WAS PLACED IN REVERSE, THE BACK UP CAMERA WOULD REMAIN ON THE DRIVE SCREEN. THE CONTACT THEN STATED THAT ALL FOUR DOOR LOCKS WOULD LOCK THEN UNLOCK WITHOUT WARNING. ON SEVERAL OCCASIONS, THE VEHICLE MADE A BEEPING NOISE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. THE VIN WAS UNAVAILABLE.
Mfg Campaign: 11032778
Recall Date: Oct 10, 2017
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