Complaints & Recalls
Official Safety Recalls - Important!
25 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T25
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S32
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S30
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S19
Recall Date: Mar 23, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R58
Recall Date: Oct 16, 2015
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R59
Recall Date: Oct 15, 2015
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED WITH THE ENGINE RUNNING, THE CONTACT HEARD A NOISE AND NOTICED THAT THE VEHICLE ROLLED AWAY AND CRASHED INTO A TELEPHONE POLE. NO INJURIES WERE SUSTAINED. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THE VEHICLE WAS DRIVABLE. THE CONTACT CALLED MIKE SMITH CHRYSLER JEEP DODGE AT (409) 840-3560 (LOCATED AT 1945 I-10 SOUTH, BEAUMONT, TX 77701) WHERE AN APPOINTMENT WAS SCHEDULED TO DIAGNOSE THE VEHICLE THE FOLLOWING WEEK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. *TR
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED WITH THE ENGINE RUNNING, THE CONTACT HEARD A NOISE AND NOTICED THAT THE VEHICLE ROLLED AWAY AND CRASHED INTO A TELEPHONE POLE. NO INJURIES WERE SUSTAINED. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THE VEHICLE WAS DRIVABLE. THE CONTACT CALLED MIKE SMITH CHRYSLER JEEP DODGE AT (409) 840-3560 (LOCATED AT 1945 I-10 SOUTH, BEAUMONT, TX 77701) WHERE AN APPOINTMENT WAS SCHEDULED TO DIAGNOSE THE VEHICLE THE FOLLOWING WEEK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. *TR
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED WITH THE ENGINE RUNNING, THE CONTACT HEARD A NOISE AND NOTICED THAT THE VEHICLE ROLLED AWAY AND CRASHED INTO A TELEPHONE POLE. NO INJURIES WERE SUSTAINED. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THE VEHICLE WAS DRIVABLE. THE CONTACT CALLED MIKE SMITH CHRYSLER JEEP DODGE AT (409) 840-3560 (LOCATED AT 1945 I-10 SOUTH, BEAUMONT, TX 77701) WHERE AN APPOINTMENT WAS SCHEDULED TO DIAGNOSE THE VEHICLE THE FOLLOWING WEEK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. *TR
Mfg Campaign: 11072303
Recall Date: Feb 12, 2018
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I HAVE BEEN HAVING ELECTRICAL ISSUES WITH THIS VEHICLE FROM THE BEGINNING. IT HAS BEEN BACK TO THE DEALERSHIP 6 TIMES FOR MORE THEN A DAY EACH TIME. THEY CONTINUE TO TELL ME ITS FIXED, CHANGE SENSORS, MIRRORS, SEATS ETC. THIS LAST TIME WAS DANGEROUS, THE VEHICLE ACCELERATED TO 40MPH WITH MY FOOT OFF THE GAS AND WHILE IN PARK IT REDLINED, REVVING THE ENGINE UNTIL I SHUT IT OFF. THIS IS THE 7TH TIME NOW ITS AT THE DEALERSHIP. IT HAS BEEN THERE FOR 3 DAYS NOW AND THEY CAN NOT TELL ME ANYTHING. I FEEL AS THOUGH I AM GETTING NO HELP WITH THIS SITUATION.
Corrective Action:
I HAVE BEEN HAVING ELECTRICAL ISSUES WITH THIS VEHICLE FROM THE BEGINNING. IT HAS BEEN BACK TO THE DEALERSHIP 6 TIMES FOR MORE THEN A DAY EACH TIME. THEY CONTINUE TO TELL ME ITS FIXED, CHANGE SENSORS, MIRRORS, SEATS ETC. THIS LAST TIME WAS DANGEROUS, THE VEHICLE ACCELERATED TO 40MPH WITH MY FOOT OFF THE GAS AND WHILE IN PARK IT REDLINED, REVVING THE ENGINE UNTIL I SHUT IT OFF. THIS IS THE 7TH TIME NOW ITS AT THE DEALERSHIP. IT HAS BEEN THERE FOR 3 DAYS NOW AND THEY CAN NOT TELL ME ANYTHING. I FEEL AS THOUGH I AM GETTING NO HELP WITH THIS SITUATION.
Additional Notes:
I HAVE BEEN HAVING ELECTRICAL ISSUES WITH THIS VEHICLE FROM THE BEGINNING. IT HAS BEEN BACK TO THE DEALERSHIP 6 TIMES FOR MORE THEN A DAY EACH TIME. THEY CONTINUE TO TELL ME ITS FIXED, CHANGE SENSORS, MIRRORS, SEATS ETC. THIS LAST TIME WAS DANGEROUS, THE VEHICLE ACCELERATED TO 40MPH WITH MY FOOT OFF THE GAS AND WHILE IN PARK IT REDLINED, REVVING THE ENGINE UNTIL I SHUT IT OFF. THIS IS THE 7TH TIME NOW ITS AT THE DEALERSHIP. IT HAS BEEN THERE FOR 3 DAYS NOW AND THEY CAN NOT TELL ME ANYTHING. I FEEL AS THOUGH I AM GETTING NO HELP WITH THIS SITUATION.
Mfg Campaign: 11072343
Recall Date: Feb 12, 2018
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
KNUCKLE BROKE AT TIE ROD WHEN ENTERING A TURN ON THE HIGHWAY AT APPROXIMATELY 55 MPH CAUSING SPIN OUT AND ACCIDENT BETWEEN VEHICLE AND SEMI. WHEN ENTERING TURN HIT SOME SLUSH FELT SOMETHING FUNNY THEN VEHICLE LOST CONTROL. THERE IS NO DAMAGE ON THE WHEEL OR TIRE ALL CONTACT FROM CRASH AT FRONT OF VEHICLE IS AT SIDE VIEW MIRROR TO THE TOP OF THE HEADLIGHT. THE ROADS ARE SMOOTH WITH NO POT HOLES, CRACKS OR DAMAGE OF ANY KIND. THE SURFACE WAS WET. THE VEHICLE DID NOT LEAVE THE ROAD SURFACE.
Corrective Action:
KNUCKLE BROKE AT TIE ROD WHEN ENTERING A TURN ON THE HIGHWAY AT APPROXIMATELY 55 MPH CAUSING SPIN OUT AND ACCIDENT BETWEEN VEHICLE AND SEMI. WHEN ENTERING TURN HIT SOME SLUSH FELT SOMETHING FUNNY THEN VEHICLE LOST CONTROL. THERE IS NO DAMAGE ON THE WHEEL OR TIRE ALL CONTACT FROM CRASH AT FRONT OF VEHICLE IS AT SIDE VIEW MIRROR TO THE TOP OF THE HEADLIGHT. THE ROADS ARE SMOOTH WITH NO POT HOLES, CRACKS OR DAMAGE OF ANY KIND. THE SURFACE WAS WET. THE VEHICLE DID NOT LEAVE THE ROAD SURFACE.
Additional Notes:
KNUCKLE BROKE AT TIE ROD WHEN ENTERING A TURN ON THE HIGHWAY AT APPROXIMATELY 55 MPH CAUSING SPIN OUT AND ACCIDENT BETWEEN VEHICLE AND SEMI. WHEN ENTERING TURN HIT SOME SLUSH FELT SOMETHING FUNNY THEN VEHICLE LOST CONTROL. THERE IS NO DAMAGE ON THE WHEEL OR TIRE ALL CONTACT FROM CRASH AT FRONT OF VEHICLE IS AT SIDE VIEW MIRROR TO THE TOP OF THE HEADLIGHT. THE ROADS ARE SMOOTH WITH NO POT HOLES, CRACKS OR DAMAGE OF ANY KIND. THE SURFACE WAS WET. THE VEHICLE DID NOT LEAVE THE ROAD SURFACE.
Mfg Campaign: 11072385
Recall Date: Feb 12, 2018
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 30 MPH, THE CONTACT NOTICED THAT THE SERVICE ANTI LOCK BRAKE SYSTEM INDICATOR ILLUMINATED. THE VEHICLE AUTOMATICALLY SLOWED DOWN, CAME TO A COMPLETE STOP, AND SHIFTED INTO PARK. THE CONTACT ATTEMPTED TO SHIFT THE GEAR BACK INTO DRIVE, BUT WAS UNABLE TO DO SO. THE VEHICLE WAS STILL RUNNING WHEN IT CAME TO A COMPLETE STOP. THE CONTACT HAD TO HAVE THE VEHICLE TOWED. IN ORDER TO PLACE THE VEHICLE ON THE TOW TRUCK, THE VEHICLE HAD TO HAVE A SWITCH UNDERNEATH THE BOTTOM FLIPPED FOR THE VEHICLE TO BE ATTACHED TO THE TOW TRUCK. THE VEHICLE WAS THEN TOWED TO THE DEALER (TELEGRAPH CHRYSLER DODGE JEEP, 12000 TELEGRAPH ROAD, TAYLOR, MI 48180) WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE HAD TO BE KEPT THERE IN ORDER TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS KEPT AT THE DEALER FOR FOUR DAYS UNTIL THE CONTACT WAS ABLE TO REGAIN ACCESS. THE DEALER STATED THAT THE FAILURE CODES CONFIRMED THE FAILURE, BUT THE CAUSE COULD NOT BE DETERMINED. IN ORDER TO GET THE VEHICLE TO SWITCH GEARS, THE TECHNICIAN DISCONNECTED AND THEN RECONNECTED THE BATTERY. AFTERWARDS, THE VEHICLE DROVE NORMALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THE MANUFACTURER STATED THAT THE REPAIR COULD NOT BE REPEATED A SECOND TIME AND COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE COMPLAINT WOULD NOT BE ESCALATED AND WAS OFFERED A FREE TIRE ROTATION. THE VIN SEARCH REVEALED THERE WERE NO RECALLS ASSOCIATED WITH THE VEHICLE. THE FAILURE MILEAGE WAS 26,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 30 MPH, THE CONTACT NOTICED THAT THE SERVICE ANTI LOCK BRAKE SYSTEM INDICATOR ILLUMINATED. THE VEHICLE AUTOMATICALLY SLOWED DOWN, CAME TO A COMPLETE STOP, AND SHIFTED INTO PARK. THE CONTACT ATTEMPTED TO SHIFT THE GEAR BACK INTO DRIVE, BUT WAS UNABLE TO DO SO. THE VEHICLE WAS STILL RUNNING WHEN IT CAME TO A COMPLETE STOP. THE CONTACT HAD TO HAVE THE VEHICLE TOWED. IN ORDER TO PLACE THE VEHICLE ON THE TOW TRUCK, THE VEHICLE HAD TO HAVE A SWITCH UNDERNEATH THE BOTTOM FLIPPED FOR THE VEHICLE TO BE ATTACHED TO THE TOW TRUCK. THE VEHICLE WAS THEN TOWED TO THE DEALER (TELEGRAPH CHRYSLER DODGE JEEP, 12000 TELEGRAPH ROAD, TAYLOR, MI 48180) WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE HAD TO BE KEPT THERE IN ORDER TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS KEPT AT THE DEALER FOR FOUR DAYS UNTIL THE CONTACT WAS ABLE TO REGAIN ACCESS. THE DEALER STATED THAT THE FAILURE CODES CONFIRMED THE FAILURE, BUT THE CAUSE COULD NOT BE DETERMINED. IN ORDER TO GET THE VEHICLE TO SWITCH GEARS, THE TECHNICIAN DISCONNECTED AND THEN RECONNECTED THE BATTERY. AFTERWARDS, THE VEHICLE DROVE NORMALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THE MANUFACTURER STATED THAT THE REPAIR COULD NOT BE REPEATED A SECOND TIME AND COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE COMPLAINT WOULD NOT BE ESCALATED AND WAS OFFERED A FREE TIRE ROTATION. THE VIN SEARCH REVEALED THERE WERE NO RECALLS ASSOCIATED WITH THE VEHICLE. THE FAILURE MILEAGE WAS 26,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 30 MPH, THE CONTACT NOTICED THAT THE SERVICE ANTI LOCK BRAKE SYSTEM INDICATOR ILLUMINATED. THE VEHICLE AUTOMATICALLY SLOWED DOWN, CAME TO A COMPLETE STOP, AND SHIFTED INTO PARK. THE CONTACT ATTEMPTED TO SHIFT THE GEAR BACK INTO DRIVE, BUT WAS UNABLE TO DO SO. THE VEHICLE WAS STILL RUNNING WHEN IT CAME TO A COMPLETE STOP. THE CONTACT HAD TO HAVE THE VEHICLE TOWED. IN ORDER TO PLACE THE VEHICLE ON THE TOW TRUCK, THE VEHICLE HAD TO HAVE A SWITCH UNDERNEATH THE BOTTOM FLIPPED FOR THE VEHICLE TO BE ATTACHED TO THE TOW TRUCK. THE VEHICLE WAS THEN TOWED TO THE DEALER (TELEGRAPH CHRYSLER DODGE JEEP, 12000 TELEGRAPH ROAD, TAYLOR, MI 48180) WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE HAD TO BE KEPT THERE IN ORDER TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS KEPT AT THE DEALER FOR FOUR DAYS UNTIL THE CONTACT WAS ABLE TO REGAIN ACCESS. THE DEALER STATED THAT THE FAILURE CODES CONFIRMED THE FAILURE, BUT THE CAUSE COULD NOT BE DETERMINED. IN ORDER TO GET THE VEHICLE TO SWITCH GEARS, THE TECHNICIAN DISCONNECTED AND THEN RECONNECTED THE BATTERY. AFTERWARDS, THE VEHICLE DROVE NORMALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THE MANUFACTURER STATED THAT THE REPAIR COULD NOT BE REPEATED A SECOND TIME AND COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE COMPLAINT WOULD NOT BE ESCALATED AND WAS OFFERED A FREE TIRE ROTATION. THE VIN SEARCH REVEALED THERE WERE NO RECALLS ASSOCIATED WITH THE VEHICLE. THE FAILURE MILEAGE WAS 26,000.
Mfg Campaign: 11066987
Recall Date: Feb 5, 2018
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 30 MPH, THE CONTACT NOTICED THAT THE SERVICE ANTI LOCK BRAKE SYSTEM INDICATOR ILLUMINATED. THE VEHICLE AUTOMATICALLY SLOWED DOWN, CAME TO A COMPLETE STOP, AND SHIFTED INTO PARK. THE CONTACT ATTEMPTED TO SHIFT THE GEAR BACK INTO DRIVE, BUT WAS UNABLE TO DO SO. THE VEHICLE WAS STILL RUNNING WHEN IT CAME TO A COMPLETE STOP. THE CONTACT HAD TO HAVE THE VEHICLE TOWED. IN ORDER TO PLACE THE VEHICLE ON THE TOW TRUCK, THE VEHICLE HAD TO HAVE A SWITCH UNDERNEATH THE BOTTOM FLIPPED FOR THE VEHICLE TO BE ATTACHED TO THE TOW TRUCK. THE VEHICLE WAS THEN TOWED TO THE DEALER (TELEGRAPH CHRYSLER DODGE JEEP, 12000 TELEGRAPH ROAD, TAYLOR, MI 48180) WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE HAD TO BE KEPT THERE IN ORDER TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS KEPT AT THE DEALER FOR FOUR DAYS UNTIL THE CONTACT WAS ABLE TO REGAIN ACCESS. THE DEALER STATED THAT THE FAILURE CODES CONFIRMED THE FAILURE, BUT THE CAUSE COULD NOT BE DETERMINED. IN ORDER TO GET THE VEHICLE TO SWITCH GEARS, THE TECHNICIAN DISCONNECTED AND THEN RECONNECTED THE BATTERY. AFTERWARDS, THE VEHICLE DROVE NORMALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THE MANUFACTURER STATED THAT THE REPAIR COULD NOT BE REPEATED A SECOND TIME AND COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE COMPLAINT WOULD NOT BE ESCALATED AND WAS OFFERED A FREE TIRE ROTATION. THE VIN SEARCH REVEALED THERE WERE NO RECALLS ASSOCIATED WITH THE VEHICLE. THE FAILURE MILEAGE WAS 26,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 30 MPH, THE CONTACT NOTICED THAT THE SERVICE ANTI LOCK BRAKE SYSTEM INDICATOR ILLUMINATED. THE VEHICLE AUTOMATICALLY SLOWED DOWN, CAME TO A COMPLETE STOP, AND SHIFTED INTO PARK. THE CONTACT ATTEMPTED TO SHIFT THE GEAR BACK INTO DRIVE, BUT WAS UNABLE TO DO SO. THE VEHICLE WAS STILL RUNNING WHEN IT CAME TO A COMPLETE STOP. THE CONTACT HAD TO HAVE THE VEHICLE TOWED. IN ORDER TO PLACE THE VEHICLE ON THE TOW TRUCK, THE VEHICLE HAD TO HAVE A SWITCH UNDERNEATH THE BOTTOM FLIPPED FOR THE VEHICLE TO BE ATTACHED TO THE TOW TRUCK. THE VEHICLE WAS THEN TOWED TO THE DEALER (TELEGRAPH CHRYSLER DODGE JEEP, 12000 TELEGRAPH ROAD, TAYLOR, MI 48180) WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE HAD TO BE KEPT THERE IN ORDER TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS KEPT AT THE DEALER FOR FOUR DAYS UNTIL THE CONTACT WAS ABLE TO REGAIN ACCESS. THE DEALER STATED THAT THE FAILURE CODES CONFIRMED THE FAILURE, BUT THE CAUSE COULD NOT BE DETERMINED. IN ORDER TO GET THE VEHICLE TO SWITCH GEARS, THE TECHNICIAN DISCONNECTED AND THEN RECONNECTED THE BATTERY. AFTERWARDS, THE VEHICLE DROVE NORMALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THE MANUFACTURER STATED THAT THE REPAIR COULD NOT BE REPEATED A SECOND TIME AND COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE COMPLAINT WOULD NOT BE ESCALATED AND WAS OFFERED A FREE TIRE ROTATION. THE VIN SEARCH REVEALED THERE WERE NO RECALLS ASSOCIATED WITH THE VEHICLE. THE FAILURE MILEAGE WAS 26,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 30 MPH, THE CONTACT NOTICED THAT THE SERVICE ANTI LOCK BRAKE SYSTEM INDICATOR ILLUMINATED. THE VEHICLE AUTOMATICALLY SLOWED DOWN, CAME TO A COMPLETE STOP, AND SHIFTED INTO PARK. THE CONTACT ATTEMPTED TO SHIFT THE GEAR BACK INTO DRIVE, BUT WAS UNABLE TO DO SO. THE VEHICLE WAS STILL RUNNING WHEN IT CAME TO A COMPLETE STOP. THE CONTACT HAD TO HAVE THE VEHICLE TOWED. IN ORDER TO PLACE THE VEHICLE ON THE TOW TRUCK, THE VEHICLE HAD TO HAVE A SWITCH UNDERNEATH THE BOTTOM FLIPPED FOR THE VEHICLE TO BE ATTACHED TO THE TOW TRUCK. THE VEHICLE WAS THEN TOWED TO THE DEALER (TELEGRAPH CHRYSLER DODGE JEEP, 12000 TELEGRAPH ROAD, TAYLOR, MI 48180) WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE HAD TO BE KEPT THERE IN ORDER TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS KEPT AT THE DEALER FOR FOUR DAYS UNTIL THE CONTACT WAS ABLE TO REGAIN ACCESS. THE DEALER STATED THAT THE FAILURE CODES CONFIRMED THE FAILURE, BUT THE CAUSE COULD NOT BE DETERMINED. IN ORDER TO GET THE VEHICLE TO SWITCH GEARS, THE TECHNICIAN DISCONNECTED AND THEN RECONNECTED THE BATTERY. AFTERWARDS, THE VEHICLE DROVE NORMALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THE MANUFACTURER STATED THAT THE REPAIR COULD NOT BE REPEATED A SECOND TIME AND COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE COMPLAINT WOULD NOT BE ESCALATED AND WAS OFFERED A FREE TIRE ROTATION. THE VIN SEARCH REVEALED THERE WERE NO RECALLS ASSOCIATED WITH THE VEHICLE. THE FAILURE MILEAGE WAS 26,000.
Mfg Campaign: 11066987
Recall Date: Feb 5, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 30 MPH, THE CONTACT NOTICED THAT THE SERVICE ANTI LOCK BRAKE SYSTEM INDICATOR ILLUMINATED. THE VEHICLE AUTOMATICALLY SLOWED DOWN, CAME TO A COMPLETE STOP, AND SHIFTED INTO PARK. THE CONTACT ATTEMPTED TO SHIFT THE GEAR BACK INTO DRIVE, BUT WAS UNABLE TO DO SO. THE VEHICLE WAS STILL RUNNING WHEN IT CAME TO A COMPLETE STOP. THE CONTACT HAD TO HAVE THE VEHICLE TOWED. IN ORDER TO PLACE THE VEHICLE ON THE TOW TRUCK, THE VEHICLE HAD TO HAVE A SWITCH UNDERNEATH THE BOTTOM FLIPPED FOR THE VEHICLE TO BE ATTACHED TO THE TOW TRUCK. THE VEHICLE WAS THEN TOWED TO THE DEALER (TELEGRAPH CHRYSLER DODGE JEEP, 12000 TELEGRAPH ROAD, TAYLOR, MI 48180) WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE HAD TO BE KEPT THERE IN ORDER TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS KEPT AT THE DEALER FOR FOUR DAYS UNTIL THE CONTACT WAS ABLE TO REGAIN ACCESS. THE DEALER STATED THAT THE FAILURE CODES CONFIRMED THE FAILURE, BUT THE CAUSE COULD NOT BE DETERMINED. IN ORDER TO GET THE VEHICLE TO SWITCH GEARS, THE TECHNICIAN DISCONNECTED AND THEN RECONNECTED THE BATTERY. AFTERWARDS, THE VEHICLE DROVE NORMALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THE MANUFACTURER STATED THAT THE REPAIR COULD NOT BE REPEATED A SECOND TIME AND COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE COMPLAINT WOULD NOT BE ESCALATED AND WAS OFFERED A FREE TIRE ROTATION. THE VIN SEARCH REVEALED THERE WERE NO RECALLS ASSOCIATED WITH THE VEHICLE. THE FAILURE MILEAGE WAS 26,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 30 MPH, THE CONTACT NOTICED THAT THE SERVICE ANTI LOCK BRAKE SYSTEM INDICATOR ILLUMINATED. THE VEHICLE AUTOMATICALLY SLOWED DOWN, CAME TO A COMPLETE STOP, AND SHIFTED INTO PARK. THE CONTACT ATTEMPTED TO SHIFT THE GEAR BACK INTO DRIVE, BUT WAS UNABLE TO DO SO. THE VEHICLE WAS STILL RUNNING WHEN IT CAME TO A COMPLETE STOP. THE CONTACT HAD TO HAVE THE VEHICLE TOWED. IN ORDER TO PLACE THE VEHICLE ON THE TOW TRUCK, THE VEHICLE HAD TO HAVE A SWITCH UNDERNEATH THE BOTTOM FLIPPED FOR THE VEHICLE TO BE ATTACHED TO THE TOW TRUCK. THE VEHICLE WAS THEN TOWED TO THE DEALER (TELEGRAPH CHRYSLER DODGE JEEP, 12000 TELEGRAPH ROAD, TAYLOR, MI 48180) WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE HAD TO BE KEPT THERE IN ORDER TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS KEPT AT THE DEALER FOR FOUR DAYS UNTIL THE CONTACT WAS ABLE TO REGAIN ACCESS. THE DEALER STATED THAT THE FAILURE CODES CONFIRMED THE FAILURE, BUT THE CAUSE COULD NOT BE DETERMINED. IN ORDER TO GET THE VEHICLE TO SWITCH GEARS, THE TECHNICIAN DISCONNECTED AND THEN RECONNECTED THE BATTERY. AFTERWARDS, THE VEHICLE DROVE NORMALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THE MANUFACTURER STATED THAT THE REPAIR COULD NOT BE REPEATED A SECOND TIME AND COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE COMPLAINT WOULD NOT BE ESCALATED AND WAS OFFERED A FREE TIRE ROTATION. THE VIN SEARCH REVEALED THERE WERE NO RECALLS ASSOCIATED WITH THE VEHICLE. THE FAILURE MILEAGE WAS 26,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 30 MPH, THE CONTACT NOTICED THAT THE SERVICE ANTI LOCK BRAKE SYSTEM INDICATOR ILLUMINATED. THE VEHICLE AUTOMATICALLY SLOWED DOWN, CAME TO A COMPLETE STOP, AND SHIFTED INTO PARK. THE CONTACT ATTEMPTED TO SHIFT THE GEAR BACK INTO DRIVE, BUT WAS UNABLE TO DO SO. THE VEHICLE WAS STILL RUNNING WHEN IT CAME TO A COMPLETE STOP. THE CONTACT HAD TO HAVE THE VEHICLE TOWED. IN ORDER TO PLACE THE VEHICLE ON THE TOW TRUCK, THE VEHICLE HAD TO HAVE A SWITCH UNDERNEATH THE BOTTOM FLIPPED FOR THE VEHICLE TO BE ATTACHED TO THE TOW TRUCK. THE VEHICLE WAS THEN TOWED TO THE DEALER (TELEGRAPH CHRYSLER DODGE JEEP, 12000 TELEGRAPH ROAD, TAYLOR, MI 48180) WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE HAD TO BE KEPT THERE IN ORDER TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS KEPT AT THE DEALER FOR FOUR DAYS UNTIL THE CONTACT WAS ABLE TO REGAIN ACCESS. THE DEALER STATED THAT THE FAILURE CODES CONFIRMED THE FAILURE, BUT THE CAUSE COULD NOT BE DETERMINED. IN ORDER TO GET THE VEHICLE TO SWITCH GEARS, THE TECHNICIAN DISCONNECTED AND THEN RECONNECTED THE BATTERY. AFTERWARDS, THE VEHICLE DROVE NORMALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THE MANUFACTURER STATED THAT THE REPAIR COULD NOT BE REPEATED A SECOND TIME AND COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE COMPLAINT WOULD NOT BE ESCALATED AND WAS OFFERED A FREE TIRE ROTATION. THE VIN SEARCH REVEALED THERE WERE NO RECALLS ASSOCIATED WITH THE VEHICLE. THE FAILURE MILEAGE WAS 26,000.
Mfg Campaign: 11066987
Recall Date: Feb 5, 2018
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
AIR RIDE SUSPENSION QUIT FUNCTIONING ALL TOGETHER DEALERS BACKED WITH SAME ISSUE ON LARGE # OF VEHICLES. WAS INFORMED PARTS TO FIX ARE BACKORDERED AND CAN'T BE TOLD IF IT'S SAFE TO DRIVE IN THIS CONDITION OR NOT. WAS TOLD WE ARE VERY AWARE OF PROBLEM. BUT NOT A REASONABLE TIME OR FIX THAT WILL PREVENT ISSUE FROM REACCURING. NOTICED PROBLEM WHEN DRIVING ON A HIGHWAYS 70MPH.
Corrective Action:
AIR RIDE SUSPENSION QUIT FUNCTIONING ALL TOGETHER DEALERS BACKED WITH SAME ISSUE ON LARGE # OF VEHICLES. WAS INFORMED PARTS TO FIX ARE BACKORDERED AND CAN'T BE TOLD IF IT'S SAFE TO DRIVE IN THIS CONDITION OR NOT. WAS TOLD WE ARE VERY AWARE OF PROBLEM. BUT NOT A REASONABLE TIME OR FIX THAT WILL PREVENT ISSUE FROM REACCURING. NOTICED PROBLEM WHEN DRIVING ON A HIGHWAYS 70MPH.
Additional Notes:
AIR RIDE SUSPENSION QUIT FUNCTIONING ALL TOGETHER DEALERS BACKED WITH SAME ISSUE ON LARGE # OF VEHICLES. WAS INFORMED PARTS TO FIX ARE BACKORDERED AND CAN'T BE TOLD IF IT'S SAFE TO DRIVE IN THIS CONDITION OR NOT. WAS TOLD WE ARE VERY AWARE OF PROBLEM. BUT NOT A REASONABLE TIME OR FIX THAT WILL PREVENT ISSUE FROM REACCURING. NOTICED PROBLEM WHEN DRIVING ON A HIGHWAYS 70MPH.
Mfg Campaign: 11067009
Recall Date: Feb 5, 2018
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
Potential Consequences:
AIR RIDE SUSPENSION QUIT FUNCTIONING ALL TOGETHER DEALERS BACKED WITH SAME ISSUE ON LARGE # OF VEHICLES. WAS INFORMED PARTS TO FIX ARE BACKORDERED AND CAN'T BE TOLD IF IT'S SAFE TO DRIVE IN THIS CONDITION OR NOT. WAS TOLD WE ARE VERY AWARE OF PROBLEM. BUT NOT A REASONABLE TIME OR FIX THAT WILL PREVENT ISSUE FROM REACCURING. NOTICED PROBLEM WHEN DRIVING ON A HIGHWAYS 70MPH.
Corrective Action:
AIR RIDE SUSPENSION QUIT FUNCTIONING ALL TOGETHER DEALERS BACKED WITH SAME ISSUE ON LARGE # OF VEHICLES. WAS INFORMED PARTS TO FIX ARE BACKORDERED AND CAN'T BE TOLD IF IT'S SAFE TO DRIVE IN THIS CONDITION OR NOT. WAS TOLD WE ARE VERY AWARE OF PROBLEM. BUT NOT A REASONABLE TIME OR FIX THAT WILL PREVENT ISSUE FROM REACCURING. NOTICED PROBLEM WHEN DRIVING ON A HIGHWAYS 70MPH.
Additional Notes:
AIR RIDE SUSPENSION QUIT FUNCTIONING ALL TOGETHER DEALERS BACKED WITH SAME ISSUE ON LARGE # OF VEHICLES. WAS INFORMED PARTS TO FIX ARE BACKORDERED AND CAN'T BE TOLD IF IT'S SAFE TO DRIVE IN THIS CONDITION OR NOT. WAS TOLD WE ARE VERY AWARE OF PROBLEM. BUT NOT A REASONABLE TIME OR FIX THAT WILL PREVENT ISSUE FROM REACCURING. NOTICED PROBLEM WHEN DRIVING ON A HIGHWAYS 70MPH.
Mfg Campaign: 11067009
Recall Date: Feb 5, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE TRANSMISSION KNOB SHIFTED FROM PARK (P) TO DRIVE (D) WHILE THE ENGINE WAS RUNNING AND NOBODY WAS IN THE TRUCK. THE TRUCK MOVED FORWARD INCLUDING TOWING A RV TRAILER AND DROVE ACROSS THE ROAD SMASHING INTO A TENT TRAILER. THE TRUCK HAD DRIVEN 500 MILES NON STOP THAT DAY.
Corrective Action:
THE TRANSMISSION KNOB SHIFTED FROM PARK (P) TO DRIVE (D) WHILE THE ENGINE WAS RUNNING AND NOBODY WAS IN THE TRUCK. THE TRUCK MOVED FORWARD INCLUDING TOWING A RV TRAILER AND DROVE ACROSS THE ROAD SMASHING INTO A TENT TRAILER. THE TRUCK HAD DRIVEN 500 MILES NON STOP THAT DAY.
Additional Notes:
THE TRANSMISSION KNOB SHIFTED FROM PARK (P) TO DRIVE (D) WHILE THE ENGINE WAS RUNNING AND NOBODY WAS IN THE TRUCK. THE TRUCK MOVED FORWARD INCLUDING TOWING A RV TRAILER AND DROVE ACROSS THE ROAD SMASHING INTO A TENT TRAILER. THE TRUCK HAD DRIVEN 500 MILES NON STOP THAT DAY.
Mfg Campaign: 11066783
Recall Date: Feb 3, 2018
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
PUT TRUCK IN PARK. LEFT THE MOTOR RUNNING. GOT OUT WENT INTO SHOP CAME BACK OUT A COUPLE OF MINUTES LATER AND TRUCK HAD ROLLED BACKWARDS AND STRUCK A TELEPHONE POLE. WHEN I OPENED THE DRIVERS DOOR THE GEAR SELECTOR SAID IT WAS IN REVERSE.
Corrective Action:
PUT TRUCK IN PARK. LEFT THE MOTOR RUNNING. GOT OUT WENT INTO SHOP CAME BACK OUT A COUPLE OF MINUTES LATER AND TRUCK HAD ROLLED BACKWARDS AND STRUCK A TELEPHONE POLE. WHEN I OPENED THE DRIVERS DOOR THE GEAR SELECTOR SAID IT WAS IN REVERSE.
Additional Notes:
PUT TRUCK IN PARK. LEFT THE MOTOR RUNNING. GOT OUT WENT INTO SHOP CAME BACK OUT A COUPLE OF MINUTES LATER AND TRUCK HAD ROLLED BACKWARDS AND STRUCK A TELEPHONE POLE. WHEN I OPENED THE DRIVERS DOOR THE GEAR SELECTOR SAID IT WAS IN REVERSE.
Mfg Campaign: 11066200
Recall Date: Feb 1, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
PUT TRUCK IN PARK. LEFT THE MOTOR RUNNING. GOT OUT WENT INTO SHOP CAME BACK OUT A COUPLE OF MINUTES LATER AND TRUCK HAD ROLLED BACKWARDS AND STRUCK A TELEPHONE POLE. WHEN I OPENED THE DRIVERS DOOR THE GEAR SELECTOR SAID IT WAS IN REVERSE.
Corrective Action:
PUT TRUCK IN PARK. LEFT THE MOTOR RUNNING. GOT OUT WENT INTO SHOP CAME BACK OUT A COUPLE OF MINUTES LATER AND TRUCK HAD ROLLED BACKWARDS AND STRUCK A TELEPHONE POLE. WHEN I OPENED THE DRIVERS DOOR THE GEAR SELECTOR SAID IT WAS IN REVERSE.
Additional Notes:
PUT TRUCK IN PARK. LEFT THE MOTOR RUNNING. GOT OUT WENT INTO SHOP CAME BACK OUT A COUPLE OF MINUTES LATER AND TRUCK HAD ROLLED BACKWARDS AND STRUCK A TELEPHONE POLE. WHEN I OPENED THE DRIVERS DOOR THE GEAR SELECTOR SAID IT WAS IN REVERSE.
Mfg Campaign: 11066200
Recall Date: Feb 1, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRIVERS SIDE WIDOWS CLIPS BREAK WHEN WINDOW IS COLD IN WINTER. WINDOW DOES NOT GO UP OR DOWN. DEALER INDICATED THEY HAVE SEEN THIS QUITE A BIT ON OTHER 2016 RAM 1500. I ASKED IF THEY ARE GOING ISSUE A RECALL TO FIX THE PROBLEM. THEY SAID PROBABLY NOT SINCE IT'S ONLY IN THE WINTER AND ONLY IMPACTS COLD WEATHER VEHICLES. WHEN ASKED WHAT TO DO TO FIX IT THEY SAID DON'T USE THE WINDOW WHEN IT'S COLD. POOR DESIGN ON 2016 WINDOW MOTOR AND WON'T ISSUE A FIX. SHOTTY ENGINEERING AND PRODUCT UPLIFT.
Corrective Action:
DRIVERS SIDE WIDOWS CLIPS BREAK WHEN WINDOW IS COLD IN WINTER. WINDOW DOES NOT GO UP OR DOWN. DEALER INDICATED THEY HAVE SEEN THIS QUITE A BIT ON OTHER 2016 RAM 1500. I ASKED IF THEY ARE GOING ISSUE A RECALL TO FIX THE PROBLEM. THEY SAID PROBABLY NOT SINCE IT'S ONLY IN THE WINTER AND ONLY IMPACTS COLD WEATHER VEHICLES. WHEN ASKED WHAT TO DO TO FIX IT THEY SAID DON'T USE THE WINDOW WHEN IT'S COLD. POOR DESIGN ON 2016 WINDOW MOTOR AND WON'T ISSUE A FIX. SHOTTY ENGINEERING AND PRODUCT UPLIFT.
Additional Notes:
DRIVERS SIDE WIDOWS CLIPS BREAK WHEN WINDOW IS COLD IN WINTER. WINDOW DOES NOT GO UP OR DOWN. DEALER INDICATED THEY HAVE SEEN THIS QUITE A BIT ON OTHER 2016 RAM 1500. I ASKED IF THEY ARE GOING ISSUE A RECALL TO FIX THE PROBLEM. THEY SAID PROBABLY NOT SINCE IT'S ONLY IN THE WINTER AND ONLY IMPACTS COLD WEATHER VEHICLES. WHEN ASKED WHAT TO DO TO FIX IT THEY SAID DON'T USE THE WINDOW WHEN IT'S COLD. POOR DESIGN ON 2016 WINDOW MOTOR AND WON'T ISSUE A FIX. SHOTTY ENGINEERING AND PRODUCT UPLIFT.
Mfg Campaign: 11065496
Recall Date: Jan 28, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
IN SLOWING DOWN TO APPROXIMATELY 2-3MPH THE TRANSMISSION "JUMPS" BEFORE COMING TO A STOP. IT MATTERS NOT IF THE ENGINE IS COLD OR WARM. FEELS LIKE THE WHOLE TRANSMISSION IS GOING TO FALL OUT OF THE TRUCK. ALSO, MIMICS THE REAR END OF THE TRUCK COMING FORWARD TO THE FRONT OF THE TRUCK. ALSO, WHEN CHANGING GEARS FROM A HIGHER SPEED TO LOW OR LOW TO HIGH, THE TRANSMISSION SEEMS TO GET "DUMB" AND NOT KNOW WHICH GEAR IT NEEDS TO BE IN. AFTER THE FEW SECONDS OF "CONFUSION" IT SEEMS TO CORRECT ITSELF AND GO TO THE GEAR IT NEEDS TO BE IN. THIS HAS BEEN GOING ON SINCE I BOUGHT THE TRUCK IN MAY OF 2016. I HAVE TAKEN IT TO THE DEALERSHIP AND OF COURSE THEY COULDN'T FIND ANYTHING. IT HAPPENS EVERY TIME I DRIVE IT.
Corrective Action:
IN SLOWING DOWN TO APPROXIMATELY 2-3MPH THE TRANSMISSION "JUMPS" BEFORE COMING TO A STOP. IT MATTERS NOT IF THE ENGINE IS COLD OR WARM. FEELS LIKE THE WHOLE TRANSMISSION IS GOING TO FALL OUT OF THE TRUCK. ALSO, MIMICS THE REAR END OF THE TRUCK COMING FORWARD TO THE FRONT OF THE TRUCK. ALSO, WHEN CHANGING GEARS FROM A HIGHER SPEED TO LOW OR LOW TO HIGH, THE TRANSMISSION SEEMS TO GET "DUMB" AND NOT KNOW WHICH GEAR IT NEEDS TO BE IN. AFTER THE FEW SECONDS OF "CONFUSION" IT SEEMS TO CORRECT ITSELF AND GO TO THE GEAR IT NEEDS TO BE IN. THIS HAS BEEN GOING ON SINCE I BOUGHT THE TRUCK IN MAY OF 2016. I HAVE TAKEN IT TO THE DEALERSHIP AND OF COURSE THEY COULDN'T FIND ANYTHING. IT HAPPENS EVERY TIME I DRIVE IT.
Additional Notes:
IN SLOWING DOWN TO APPROXIMATELY 2-3MPH THE TRANSMISSION "JUMPS" BEFORE COMING TO A STOP. IT MATTERS NOT IF THE ENGINE IS COLD OR WARM. FEELS LIKE THE WHOLE TRANSMISSION IS GOING TO FALL OUT OF THE TRUCK. ALSO, MIMICS THE REAR END OF THE TRUCK COMING FORWARD TO THE FRONT OF THE TRUCK. ALSO, WHEN CHANGING GEARS FROM A HIGHER SPEED TO LOW OR LOW TO HIGH, THE TRANSMISSION SEEMS TO GET "DUMB" AND NOT KNOW WHICH GEAR IT NEEDS TO BE IN. AFTER THE FEW SECONDS OF "CONFUSION" IT SEEMS TO CORRECT ITSELF AND GO TO THE GEAR IT NEEDS TO BE IN. THIS HAS BEEN GOING ON SINCE I BOUGHT THE TRUCK IN MAY OF 2016. I HAVE TAKEN IT TO THE DEALERSHIP AND OF COURSE THEY COULDN'T FIND ANYTHING. IT HAPPENS EVERY TIME I DRIVE IT.
Mfg Campaign: 11065035
Recall Date: Jan 26, 2018
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
IN COLD WEATHER THE ELECTRIC DRIVER SIDE WINDOW REPEATEDLY DISCONNECTED FROM THE TRACK. THIS CAUSES THE WINDOW TO FREE FALL INTO THE DOOR WHILE DRIVING AT HIGHWAY SPEED. FCA CLAIMS THIS IS A SAFETY FEATURE AND WILL NOT COVER REPEATED REPAIR UNDER WARRANTY. DEALER SUGGESTION TO PREVENT PROBLEM IS TO NOT USE WINDOW IN WEATHER BELOW 32 DEGREES. PERSONALLY HAD MY WINDOW COME OFF TRACK TWICE IN 1 WEEK, ONCE WITHOUT EVEN TRYING TO OPERATE THE WINDOW.
Corrective Action:
IN COLD WEATHER THE ELECTRIC DRIVER SIDE WINDOW REPEATEDLY DISCONNECTED FROM THE TRACK. THIS CAUSES THE WINDOW TO FREE FALL INTO THE DOOR WHILE DRIVING AT HIGHWAY SPEED. FCA CLAIMS THIS IS A SAFETY FEATURE AND WILL NOT COVER REPEATED REPAIR UNDER WARRANTY. DEALER SUGGESTION TO PREVENT PROBLEM IS TO NOT USE WINDOW IN WEATHER BELOW 32 DEGREES. PERSONALLY HAD MY WINDOW COME OFF TRACK TWICE IN 1 WEEK, ONCE WITHOUT EVEN TRYING TO OPERATE THE WINDOW.
Additional Notes:
IN COLD WEATHER THE ELECTRIC DRIVER SIDE WINDOW REPEATEDLY DISCONNECTED FROM THE TRACK. THIS CAUSES THE WINDOW TO FREE FALL INTO THE DOOR WHILE DRIVING AT HIGHWAY SPEED. FCA CLAIMS THIS IS A SAFETY FEATURE AND WILL NOT COVER REPEATED REPAIR UNDER WARRANTY. DEALER SUGGESTION TO PREVENT PROBLEM IS TO NOT USE WINDOW IN WEATHER BELOW 32 DEGREES. PERSONALLY HAD MY WINDOW COME OFF TRACK TWICE IN 1 WEEK, ONCE WITHOUT EVEN TRYING TO OPERATE THE WINDOW.
Mfg Campaign: 11064810
Recall Date: Jan 25, 2018
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
AIR BAGS DID NOT DEPLOY AFTER ACCIDENT ON DEC17 2017 WAS HIT IN LEFT FRONT AND LEFT SIDE OF TRUCK. MY WIFE WERE BOTH INJURE DUE TO AIR BAGS DID NOT DEPLOY. CONTACT DODGE CORP. OFFICE HAVE NOT HEARD NOTHING FROM THEM AS OF DATE WAS HIT IN TRAFFIC. *DSY. *BF *TR *TR
Corrective Action:
AIR BAGS DID NOT DEPLOY AFTER ACCIDENT ON DEC17 2017 WAS HIT IN LEFT FRONT AND LEFT SIDE OF TRUCK. MY WIFE WERE BOTH INJURE DUE TO AIR BAGS DID NOT DEPLOY. CONTACT DODGE CORP. OFFICE HAVE NOT HEARD NOTHING FROM THEM AS OF DATE WAS HIT IN TRAFFIC. *DSY. *BF *TR *TR
Additional Notes:
AIR BAGS DID NOT DEPLOY AFTER ACCIDENT ON DEC17 2017 WAS HIT IN LEFT FRONT AND LEFT SIDE OF TRUCK. MY WIFE WERE BOTH INJURE DUE TO AIR BAGS DID NOT DEPLOY. CONTACT DODGE CORP. OFFICE HAVE NOT HEARD NOTHING FROM THEM AS OF DATE WAS HIT IN TRAFFIC. *DSY. *BF *TR *TR
Mfg Campaign: 11063937
Recall Date: Jan 21, 2018
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
MY TRUCK HAS UNDER 20,000 MILES, AND I HAVE HAD AN ELECTRICAL FIRE UNDERNEATH MY DRIVERS SEAT, THAT CAUSED THE WHOLE TRUCK TO FILL WITH SMOKE. LESS THAN 2 WEEKS LATER, MY PASSENGER SIDE FRONT WINDOW FELL OFF THE TRACK AND INTO THE DOOR, DURING A HEAVY SNOWSTORM, THROWING SLUSH, AND SNOW INTO MY PASSENGER'S FACE.*BF * *TR
Corrective Action:
MY TRUCK HAS UNDER 20,000 MILES, AND I HAVE HAD AN ELECTRICAL FIRE UNDERNEATH MY DRIVERS SEAT, THAT CAUSED THE WHOLE TRUCK TO FILL WITH SMOKE. LESS THAN 2 WEEKS LATER, MY PASSENGER SIDE FRONT WINDOW FELL OFF THE TRACK AND INTO THE DOOR, DURING A HEAVY SNOWSTORM, THROWING SLUSH, AND SNOW INTO MY PASSENGER'S FACE.*BF * *TR
Additional Notes:
MY TRUCK HAS UNDER 20,000 MILES, AND I HAVE HAD AN ELECTRICAL FIRE UNDERNEATH MY DRIVERS SEAT, THAT CAUSED THE WHOLE TRUCK TO FILL WITH SMOKE. LESS THAN 2 WEEKS LATER, MY PASSENGER SIDE FRONT WINDOW FELL OFF THE TRACK AND INTO THE DOOR, DURING A HEAVY SNOWSTORM, THROWING SLUSH, AND SNOW INTO MY PASSENGER'S FACE.*BF * *TR
Mfg Campaign: 11063531
Recall Date: Jan 18, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY TRUCK HAS UNDER 20,000 MILES, AND I HAVE HAD AN ELECTRICAL FIRE UNDERNEATH MY DRIVERS SEAT, THAT CAUSED THE WHOLE TRUCK TO FILL WITH SMOKE. LESS THAN 2 WEEKS LATER, MY PASSENGER SIDE FRONT WINDOW FELL OFF THE TRACK AND INTO THE DOOR, DURING A HEAVY SNOWSTORM, THROWING SLUSH, AND SNOW INTO MY PASSENGER'S FACE.*BF * *TR
Corrective Action:
MY TRUCK HAS UNDER 20,000 MILES, AND I HAVE HAD AN ELECTRICAL FIRE UNDERNEATH MY DRIVERS SEAT, THAT CAUSED THE WHOLE TRUCK TO FILL WITH SMOKE. LESS THAN 2 WEEKS LATER, MY PASSENGER SIDE FRONT WINDOW FELL OFF THE TRACK AND INTO THE DOOR, DURING A HEAVY SNOWSTORM, THROWING SLUSH, AND SNOW INTO MY PASSENGER'S FACE.*BF * *TR
Additional Notes:
MY TRUCK HAS UNDER 20,000 MILES, AND I HAVE HAD AN ELECTRICAL FIRE UNDERNEATH MY DRIVERS SEAT, THAT CAUSED THE WHOLE TRUCK TO FILL WITH SMOKE. LESS THAN 2 WEEKS LATER, MY PASSENGER SIDE FRONT WINDOW FELL OFF THE TRACK AND INTO THE DOOR, DURING A HEAVY SNOWSTORM, THROWING SLUSH, AND SNOW INTO MY PASSENGER'S FACE.*BF * *TR
Mfg Campaign: 11063531
Recall Date: Jan 18, 2018
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
MY TRUCK HAS UNDER 20,000 MILES, AND I HAVE HAD AN ELECTRICAL FIRE UNDERNEATH MY DRIVERS SEAT, THAT CAUSED THE WHOLE TRUCK TO FILL WITH SMOKE. LESS THAN 2 WEEKS LATER, MY PASSENGER SIDE FRONT WINDOW FELL OFF THE TRACK AND INTO THE DOOR, DURING A HEAVY SNOWSTORM, THROWING SLUSH, AND SNOW INTO MY PASSENGER'S FACE.*BF * *TR
Corrective Action:
MY TRUCK HAS UNDER 20,000 MILES, AND I HAVE HAD AN ELECTRICAL FIRE UNDERNEATH MY DRIVERS SEAT, THAT CAUSED THE WHOLE TRUCK TO FILL WITH SMOKE. LESS THAN 2 WEEKS LATER, MY PASSENGER SIDE FRONT WINDOW FELL OFF THE TRACK AND INTO THE DOOR, DURING A HEAVY SNOWSTORM, THROWING SLUSH, AND SNOW INTO MY PASSENGER'S FACE.*BF * *TR
Additional Notes:
MY TRUCK HAS UNDER 20,000 MILES, AND I HAVE HAD AN ELECTRICAL FIRE UNDERNEATH MY DRIVERS SEAT, THAT CAUSED THE WHOLE TRUCK TO FILL WITH SMOKE. LESS THAN 2 WEEKS LATER, MY PASSENGER SIDE FRONT WINDOW FELL OFF THE TRACK AND INTO THE DOOR, DURING A HEAVY SNOWSTORM, THROWING SLUSH, AND SNOW INTO MY PASSENGER'S FACE.*BF * *TR
Mfg Campaign: 11063531
Recall Date: Jan 18, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500 ECO DIESEL. WHILE THE VEHICLE WAS STATIONARY WITH THE ENGINE RUNNING, THE CONTACT EXITED WHILE IN PARK AND THE VEHICLE BEGAN TO ROLL AWAY. THE VEHICLE DIDN'T GO INTO REVERSE UNTIL THE CONTACT WAS 20 FEET FROM THE VEHICLE. THE CONTACT'S VEHICLE STRUCK ANOTHER PARKED VEHICLE WHICH CAUSED DAMAGE TO THE DRIVER'S SIDE FRONT FENDER AND THE DRIVER'S DOOR. THE VEHICLE WAS TAKEN TO SPITZER CHRYSLER DODGE JEEP RAM OF HOMESTEAD (30101 S DIXIE HWY, HOMESTEAD, FL 33032, (305) 363-1645) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE AND THAT THE FAILURE WOULD HAVE TO BE REPLICATED IN ORDER TO KNOW WHAT CAUSED THE FAILURE. ADDITIONALLY, THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION AFTER STOPPING THE VEHICLE AND PLACING THE SHIFTER IN THE PARK POSITION. AFTER THREE ATTEMPTS, THE CONTACT WAS ABLE TO REMOVE THE KEY FROM THE IGNITION. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. *TT
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500 ECO DIESEL. WHILE THE VEHICLE WAS STATIONARY WITH THE ENGINE RUNNING, THE CONTACT EXITED WHILE IN PARK AND THE VEHICLE BEGAN TO ROLL AWAY. THE VEHICLE DIDN'T GO INTO REVERSE UNTIL THE CONTACT WAS 20 FEET FROM THE VEHICLE. THE CONTACT'S VEHICLE STRUCK ANOTHER PARKED VEHICLE WHICH CAUSED DAMAGE TO THE DRIVER'S SIDE FRONT FENDER AND THE DRIVER'S DOOR. THE VEHICLE WAS TAKEN TO SPITZER CHRYSLER DODGE JEEP RAM OF HOMESTEAD (30101 S DIXIE HWY, HOMESTEAD, FL 33032, (305) 363-1645) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE AND THAT THE FAILURE WOULD HAVE TO BE REPLICATED IN ORDER TO KNOW WHAT CAUSED THE FAILURE. ADDITIONALLY, THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION AFTER STOPPING THE VEHICLE AND PLACING THE SHIFTER IN THE PARK POSITION. AFTER THREE ATTEMPTS, THE CONTACT WAS ABLE TO REMOVE THE KEY FROM THE IGNITION. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. *TT
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500 ECO DIESEL. WHILE THE VEHICLE WAS STATIONARY WITH THE ENGINE RUNNING, THE CONTACT EXITED WHILE IN PARK AND THE VEHICLE BEGAN TO ROLL AWAY. THE VEHICLE DIDN'T GO INTO REVERSE UNTIL THE CONTACT WAS 20 FEET FROM THE VEHICLE. THE CONTACT'S VEHICLE STRUCK ANOTHER PARKED VEHICLE WHICH CAUSED DAMAGE TO THE DRIVER'S SIDE FRONT FENDER AND THE DRIVER'S DOOR. THE VEHICLE WAS TAKEN TO SPITZER CHRYSLER DODGE JEEP RAM OF HOMESTEAD (30101 S DIXIE HWY, HOMESTEAD, FL 33032, (305) 363-1645) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE AND THAT THE FAILURE WOULD HAVE TO BE REPLICATED IN ORDER TO KNOW WHAT CAUSED THE FAILURE. ADDITIONALLY, THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION AFTER STOPPING THE VEHICLE AND PLACING THE SHIFTER IN THE PARK POSITION. AFTER THREE ATTEMPTS, THE CONTACT WAS ABLE TO REMOVE THE KEY FROM THE IGNITION. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. *TT
Mfg Campaign: 11061581
Recall Date: Jan 10, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500 ECO DIESEL. WHILE THE VEHICLE WAS STATIONARY WITH THE ENGINE RUNNING, THE CONTACT EXITED WHILE IN PARK AND THE VEHICLE BEGAN TO ROLL AWAY. THE VEHICLE DIDN'T GO INTO REVERSE UNTIL THE CONTACT WAS 20 FEET FROM THE VEHICLE. THE CONTACT'S VEHICLE STRUCK ANOTHER PARKED VEHICLE WHICH CAUSED DAMAGE TO THE DRIVER'S SIDE FRONT FENDER AND THE DRIVER'S DOOR. THE VEHICLE WAS TAKEN TO SPITZER CHRYSLER DODGE JEEP RAM OF HOMESTEAD (30101 S DIXIE HWY, HOMESTEAD, FL 33032, (305) 363-1645) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE AND THAT THE FAILURE WOULD HAVE TO BE REPLICATED IN ORDER TO KNOW WHAT CAUSED THE FAILURE. ADDITIONALLY, THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION AFTER STOPPING THE VEHICLE AND PLACING THE SHIFTER IN THE PARK POSITION. AFTER THREE ATTEMPTS, THE CONTACT WAS ABLE TO REMOVE THE KEY FROM THE IGNITION. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. *TT
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500 ECO DIESEL. WHILE THE VEHICLE WAS STATIONARY WITH THE ENGINE RUNNING, THE CONTACT EXITED WHILE IN PARK AND THE VEHICLE BEGAN TO ROLL AWAY. THE VEHICLE DIDN'T GO INTO REVERSE UNTIL THE CONTACT WAS 20 FEET FROM THE VEHICLE. THE CONTACT'S VEHICLE STRUCK ANOTHER PARKED VEHICLE WHICH CAUSED DAMAGE TO THE DRIVER'S SIDE FRONT FENDER AND THE DRIVER'S DOOR. THE VEHICLE WAS TAKEN TO SPITZER CHRYSLER DODGE JEEP RAM OF HOMESTEAD (30101 S DIXIE HWY, HOMESTEAD, FL 33032, (305) 363-1645) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE AND THAT THE FAILURE WOULD HAVE TO BE REPLICATED IN ORDER TO KNOW WHAT CAUSED THE FAILURE. ADDITIONALLY, THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION AFTER STOPPING THE VEHICLE AND PLACING THE SHIFTER IN THE PARK POSITION. AFTER THREE ATTEMPTS, THE CONTACT WAS ABLE TO REMOVE THE KEY FROM THE IGNITION. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. *TT
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500 ECO DIESEL. WHILE THE VEHICLE WAS STATIONARY WITH THE ENGINE RUNNING, THE CONTACT EXITED WHILE IN PARK AND THE VEHICLE BEGAN TO ROLL AWAY. THE VEHICLE DIDN'T GO INTO REVERSE UNTIL THE CONTACT WAS 20 FEET FROM THE VEHICLE. THE CONTACT'S VEHICLE STRUCK ANOTHER PARKED VEHICLE WHICH CAUSED DAMAGE TO THE DRIVER'S SIDE FRONT FENDER AND THE DRIVER'S DOOR. THE VEHICLE WAS TAKEN TO SPITZER CHRYSLER DODGE JEEP RAM OF HOMESTEAD (30101 S DIXIE HWY, HOMESTEAD, FL 33032, (305) 363-1645) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE AND THAT THE FAILURE WOULD HAVE TO BE REPLICATED IN ORDER TO KNOW WHAT CAUSED THE FAILURE. ADDITIONALLY, THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION AFTER STOPPING THE VEHICLE AND PLACING THE SHIFTER IN THE PARK POSITION. AFTER THREE ATTEMPTS, THE CONTACT WAS ABLE TO REMOVE THE KEY FROM THE IGNITION. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. *TT
Mfg Campaign: 11061581
Recall Date: Jan 10, 2018
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