Complaints & Recalls
Official Safety Recalls - Important!
25 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T25
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S32
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S30
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S19
Recall Date: Mar 23, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R58
Recall Date: Oct 16, 2015
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R59
Recall Date: Oct 15, 2015
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO YOUNG CHRYSLER DODGE JEEP RAM (1195 S STATE RD, IONIA, MI 48846, (616)841-5443) WHERE THE CONTACT WAS INFORMED THAT THE ANTI-FREEZE NEEDED TO BE TOPPED OFF DUE TO AN EXCESSIVE ANTI FREEZE LEAK. THE LOCATION OF THE LEAK WAS NOT DETERMINED. THE CONTACT WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. PARTS DISTRIBUTION DISCONNECT. *BF*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO YOUNG CHRYSLER DODGE JEEP RAM (1195 S STATE RD, IONIA, MI 48846, (616)841-5443) WHERE THE CONTACT WAS INFORMED THAT THE ANTI-FREEZE NEEDED TO BE TOPPED OFF DUE TO AN EXCESSIVE ANTI FREEZE LEAK. THE LOCATION OF THE LEAK WAS NOT DETERMINED. THE CONTACT WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. PARTS DISTRIBUTION DISCONNECT. *BF*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO YOUNG CHRYSLER DODGE JEEP RAM (1195 S STATE RD, IONIA, MI 48846, (616)841-5443) WHERE THE CONTACT WAS INFORMED THAT THE ANTI-FREEZE NEEDED TO BE TOPPED OFF DUE TO AN EXCESSIVE ANTI FREEZE LEAK. THE LOCATION OF THE LEAK WAS NOT DETERMINED. THE CONTACT WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. PARTS DISTRIBUTION DISCONNECT. *BF*JB
Mfg Campaign: 11320491
Recall Date: Apr 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHEN TURNING TRUCK AT LOW SPEEDS WHEEL BECOMES VERY HARD TO TURN, IF TRUCK IS PARKED A COUPLE DAYS WHEN I TRY TO DRIVE STEERING IS VERY VERY STIFF. ALSO WHEN TURNING AT LOW SPEEDS STEERING WHEEL PULLS IN OPPOSITE DIRECTION ALITTLE
Corrective Action:
WHEN TURNING TRUCK AT LOW SPEEDS WHEEL BECOMES VERY HARD TO TURN, IF TRUCK IS PARKED A COUPLE DAYS WHEN I TRY TO DRIVE STEERING IS VERY VERY STIFF. ALSO WHEN TURNING AT LOW SPEEDS STEERING WHEEL PULLS IN OPPOSITE DIRECTION ALITTLE
Additional Notes:
WHEN TURNING TRUCK AT LOW SPEEDS WHEEL BECOMES VERY HARD TO TURN, IF TRUCK IS PARKED A COUPLE DAYS WHEN I TRY TO DRIVE STEERING IS VERY VERY STIFF. ALSO WHEN TURNING AT LOW SPEEDS STEERING WHEEL PULLS IN OPPOSITE DIRECTION ALITTLE
Mfg Campaign: 11320383
Recall Date: Apr 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY 2016 RAM 1500 WILL RANDOMLY LOOSE POWER STEERING. I'LL BE TURNING AND IT GETS REAL HARD TO TURN. I'M THINKING IT HAS SOMETHING TO DO WITH THE POWER STEERING. IT DOESN'T MATTER IF I'M GOING FAST OR SLOW. IT DOES IT QUITE OFTEN. DOESN'T MATTER IF I'M ON THE ROAD OR OFF THE ROAD. IT DOESN'T WHILE I'M IN MOTION OR AT A STOP
Corrective Action:
MY 2016 RAM 1500 WILL RANDOMLY LOOSE POWER STEERING. I'LL BE TURNING AND IT GETS REAL HARD TO TURN. I'M THINKING IT HAS SOMETHING TO DO WITH THE POWER STEERING. IT DOESN'T MATTER IF I'M GOING FAST OR SLOW. IT DOES IT QUITE OFTEN. DOESN'T MATTER IF I'M ON THE ROAD OR OFF THE ROAD. IT DOESN'T WHILE I'M IN MOTION OR AT A STOP
Additional Notes:
MY 2016 RAM 1500 WILL RANDOMLY LOOSE POWER STEERING. I'LL BE TURNING AND IT GETS REAL HARD TO TURN. I'M THINKING IT HAS SOMETHING TO DO WITH THE POWER STEERING. IT DOESN'T MATTER IF I'M GOING FAST OR SLOW. IT DOES IT QUITE OFTEN. DOESN'T MATTER IF I'M ON THE ROAD OR OFF THE ROAD. IT DOESN'T WHILE I'M IN MOTION OR AT A STOP
Mfg Campaign: 11320244
Recall Date: Apr 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WITHIN 1000 MILES OF RECALL WHERE ENGINE CONTROL COMPUTER WAS REPROGRAMMED, I EXPERIENCED A SUDDEN LOSS OF POWER AT FREEWAY SPEED,, CUTTING ME BACK TO MAXIMUM 40 MPH.FROM POSTED 80 MPH SPEED LIMIT WHICH CAUSED SEVERAL NEAR REAR-END COLLISIONS. ELECTRONIC THROTTLE CONTROL ERROR CODE DISPLAYED ON DASH INFO PANEL. DIAGNOSED AS EGR VALVE FAILURE. WITHIN 250 MILES AFTER REPAIRS, THE EGR VALVE FAILED AGAIN,
Corrective Action:
WITHIN 1000 MILES OF RECALL WHERE ENGINE CONTROL COMPUTER WAS REPROGRAMMED, I EXPERIENCED A SUDDEN LOSS OF POWER AT FREEWAY SPEED,, CUTTING ME BACK TO MAXIMUM 40 MPH.FROM POSTED 80 MPH SPEED LIMIT WHICH CAUSED SEVERAL NEAR REAR-END COLLISIONS. ELECTRONIC THROTTLE CONTROL ERROR CODE DISPLAYED ON DASH INFO PANEL. DIAGNOSED AS EGR VALVE FAILURE. WITHIN 250 MILES AFTER REPAIRS, THE EGR VALVE FAILED AGAIN,
Additional Notes:
WITHIN 1000 MILES OF RECALL WHERE ENGINE CONTROL COMPUTER WAS REPROGRAMMED, I EXPERIENCED A SUDDEN LOSS OF POWER AT FREEWAY SPEED,, CUTTING ME BACK TO MAXIMUM 40 MPH.FROM POSTED 80 MPH SPEED LIMIT WHICH CAUSED SEVERAL NEAR REAR-END COLLISIONS. ELECTRONIC THROTTLE CONTROL ERROR CODE DISPLAYED ON DASH INFO PANEL. DIAGNOSED AS EGR VALVE FAILURE. WITHIN 250 MILES AFTER REPAIRS, THE EGR VALVE FAILED AGAIN,
Mfg Campaign: 11319914
Recall Date: Apr 1, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
AIR SUSPENSION COMPRESSOR FAILED WITH TRUCK IN MOTION AND THE VEHICLE SWERVED. VEHICLE NOW SITS AND DRIVES LOPSIDED. TRUCK HAD 59,573 MILES WHEN THIS HAPPENED. THE INTERNET IS FULL OF RAM TRUCKS AIR SUSPENSION FAILING IN COLD WEATHER REGIONS OVER AND OVER AND OVER AGAIN. THE AIR SUSPENSION IS NOT COVERED UNDER THE POWER TRAIN WARRANTY. IT DOESN'T DO ANY GOOD TO REPLACE THE FAILED OEM COMPONENTS BECAUSE THEY JUST FAIL IN A YEAR OR TWO AGAIN. THE SAFEST FIX IS TO REMOVE THE AIR SUSPENSION SYSTEM AND REPLACE IT WITH SHOCKS AND SPRINGS.
Corrective Action:
AIR SUSPENSION COMPRESSOR FAILED WITH TRUCK IN MOTION AND THE VEHICLE SWERVED. VEHICLE NOW SITS AND DRIVES LOPSIDED. TRUCK HAD 59,573 MILES WHEN THIS HAPPENED. THE INTERNET IS FULL OF RAM TRUCKS AIR SUSPENSION FAILING IN COLD WEATHER REGIONS OVER AND OVER AND OVER AGAIN. THE AIR SUSPENSION IS NOT COVERED UNDER THE POWER TRAIN WARRANTY. IT DOESN'T DO ANY GOOD TO REPLACE THE FAILED OEM COMPONENTS BECAUSE THEY JUST FAIL IN A YEAR OR TWO AGAIN. THE SAFEST FIX IS TO REMOVE THE AIR SUSPENSION SYSTEM AND REPLACE IT WITH SHOCKS AND SPRINGS.
Additional Notes:
AIR SUSPENSION COMPRESSOR FAILED WITH TRUCK IN MOTION AND THE VEHICLE SWERVED. VEHICLE NOW SITS AND DRIVES LOPSIDED. TRUCK HAD 59,573 MILES WHEN THIS HAPPENED. THE INTERNET IS FULL OF RAM TRUCKS AIR SUSPENSION FAILING IN COLD WEATHER REGIONS OVER AND OVER AND OVER AGAIN. THE AIR SUSPENSION IS NOT COVERED UNDER THE POWER TRAIN WARRANTY. IT DOESN'T DO ANY GOOD TO REPLACE THE FAILED OEM COMPONENTS BECAUSE THEY JUST FAIL IN A YEAR OR TWO AGAIN. THE SAFEST FIX IS TO REMOVE THE AIR SUSPENSION SYSTEM AND REPLACE IT WITH SHOCKS AND SPRINGS.
Mfg Campaign: 11319968
Recall Date: Apr 1, 2020
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
AIR SUSPENSION COMPRESSOR FAILED WITH TRUCK IN MOTION AND THE VEHICLE SWERVED. VEHICLE NOW SITS AND DRIVES LOPSIDED. TRUCK HAD 59,573 MILES WHEN THIS HAPPENED. THE INTERNET IS FULL OF RAM TRUCKS AIR SUSPENSION FAILING IN COLD WEATHER REGIONS OVER AND OVER AND OVER AGAIN. THE AIR SUSPENSION IS NOT COVERED UNDER THE POWER TRAIN WARRANTY. IT DOESN'T DO ANY GOOD TO REPLACE THE FAILED OEM COMPONENTS BECAUSE THEY JUST FAIL IN A YEAR OR TWO AGAIN. THE SAFEST FIX IS TO REMOVE THE AIR SUSPENSION SYSTEM AND REPLACE IT WITH SHOCKS AND SPRINGS.
Corrective Action:
AIR SUSPENSION COMPRESSOR FAILED WITH TRUCK IN MOTION AND THE VEHICLE SWERVED. VEHICLE NOW SITS AND DRIVES LOPSIDED. TRUCK HAD 59,573 MILES WHEN THIS HAPPENED. THE INTERNET IS FULL OF RAM TRUCKS AIR SUSPENSION FAILING IN COLD WEATHER REGIONS OVER AND OVER AND OVER AGAIN. THE AIR SUSPENSION IS NOT COVERED UNDER THE POWER TRAIN WARRANTY. IT DOESN'T DO ANY GOOD TO REPLACE THE FAILED OEM COMPONENTS BECAUSE THEY JUST FAIL IN A YEAR OR TWO AGAIN. THE SAFEST FIX IS TO REMOVE THE AIR SUSPENSION SYSTEM AND REPLACE IT WITH SHOCKS AND SPRINGS.
Additional Notes:
AIR SUSPENSION COMPRESSOR FAILED WITH TRUCK IN MOTION AND THE VEHICLE SWERVED. VEHICLE NOW SITS AND DRIVES LOPSIDED. TRUCK HAD 59,573 MILES WHEN THIS HAPPENED. THE INTERNET IS FULL OF RAM TRUCKS AIR SUSPENSION FAILING IN COLD WEATHER REGIONS OVER AND OVER AND OVER AGAIN. THE AIR SUSPENSION IS NOT COVERED UNDER THE POWER TRAIN WARRANTY. IT DOESN'T DO ANY GOOD TO REPLACE THE FAILED OEM COMPONENTS BECAUSE THEY JUST FAIL IN A YEAR OR TWO AGAIN. THE SAFEST FIX IS TO REMOVE THE AIR SUSPENSION SYSTEM AND REPLACE IT WITH SHOCKS AND SPRINGS.
Mfg Campaign: 11319968
Recall Date: Apr 1, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE EGR COOLER HAS A STRESS CRACK ALLOWING COOLANT TO GO INTO CYLINDERS, PER THE DEALERSHIP WHERE I LEFT IT. IN DUNDEE, MICHIGAN.
Corrective Action:
THE EGR COOLER HAS A STRESS CRACK ALLOWING COOLANT TO GO INTO CYLINDERS, PER THE DEALERSHIP WHERE I LEFT IT. IN DUNDEE, MICHIGAN.
Additional Notes:
THE EGR COOLER HAS A STRESS CRACK ALLOWING COOLANT TO GO INTO CYLINDERS, PER THE DEALERSHIP WHERE I LEFT IT. IN DUNDEE, MICHIGAN.
Mfg Campaign: 11319582
Recall Date: Mar 28, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
RECALL ON THE EGR. COOLER THE PART FOR THIS IS NOT AVAILABLE. THE VEHICLE IS AT A DEALERSHIP IN DUNDEE MI.
Corrective Action:
RECALL ON THE EGR. COOLER THE PART FOR THIS IS NOT AVAILABLE. THE VEHICLE IS AT A DEALERSHIP IN DUNDEE MI.
Additional Notes:
RECALL ON THE EGR. COOLER THE PART FOR THIS IS NOT AVAILABLE. THE VEHICLE IS AT A DEALERSHIP IN DUNDEE MI.
Mfg Campaign: 11318877
Recall Date: Mar 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE FUEL LEVEL SENSOR CIRCUIT HAS HIGH OUTPUT. IT CAN'T PASS EMISSIONS. THE VEHICLE WAS STATIONARY.
Corrective Action:
THE FUEL LEVEL SENSOR CIRCUIT HAS HIGH OUTPUT. IT CAN'T PASS EMISSIONS. THE VEHICLE WAS STATIONARY.
Additional Notes:
THE FUEL LEVEL SENSOR CIRCUIT HAS HIGH OUTPUT. IT CAN'T PASS EMISSIONS. THE VEHICLE WAS STATIONARY.
Mfg Campaign: 11318239
Recall Date: Mar 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11317687
Recall Date: Mar 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11317687
Recall Date: Mar 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER :19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. LAKE ELSINORE CHRYSLER DODGE JEEP RAM 31400 AUTO CENTER DR, LAKE ELSINORE, CA 92530 WAS CONTACTED AND CONFIRMED THAT THE PART WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER :19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. LAKE ELSINORE CHRYSLER DODGE JEEP RAM 31400 AUTO CENTER DR, LAKE ELSINORE, CA 92530 WAS CONTACTED AND CONFIRMED THAT THE PART WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER :19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. LAKE ELSINORE CHRYSLER DODGE JEEP RAM 31400 AUTO CENTER DR, LAKE ELSINORE, CA 92530 WAS CONTACTED AND CONFIRMED THAT THE PART WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11317613
Recall Date: Mar 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY TRUCK'S ELECTRIC POWER STEERING SUDDENLY STOPPED WORKING WHILE I WAS DRIVING AT LOW SPEEDS ON SNOW/SALT COVERED ROADS. THIS OCCURRED A FEW DAYS AFTER GOING THROUGH A CAR WASH. VEHICLE ONLY HAS 41,000 MILES. AFTER SOME RESEARCH I FOUND A CHRYSLER RECALL S19 (NHTSA RECALL 16V-167) WAS ISSUED FOR THIS PROBLEM. WHEN I CONTACTED CHRYSLER THEY TOLD ME MY VEHICLE FITS THE BUILD DATES FOR THIS RECALL BUT THE RECALL WAS NOT LISTED UNDER MY VIN AND THEY DID NOT KNOW WHY. I CANNOT SAFELY DRIVER MY VEHICLE AND CHRYSLER DOES NOT WANT TO EXECUTE THIS RECALL. PLEASE HELP ME FIGURE OUT WHY THE SCOPE OF THIS RECALL DOES NOT INCLUDE ALL EFFECTED VEHICLES. THANK YOU.
Corrective Action:
MY TRUCK'S ELECTRIC POWER STEERING SUDDENLY STOPPED WORKING WHILE I WAS DRIVING AT LOW SPEEDS ON SNOW/SALT COVERED ROADS. THIS OCCURRED A FEW DAYS AFTER GOING THROUGH A CAR WASH. VEHICLE ONLY HAS 41,000 MILES. AFTER SOME RESEARCH I FOUND A CHRYSLER RECALL S19 (NHTSA RECALL 16V-167) WAS ISSUED FOR THIS PROBLEM. WHEN I CONTACTED CHRYSLER THEY TOLD ME MY VEHICLE FITS THE BUILD DATES FOR THIS RECALL BUT THE RECALL WAS NOT LISTED UNDER MY VIN AND THEY DID NOT KNOW WHY. I CANNOT SAFELY DRIVER MY VEHICLE AND CHRYSLER DOES NOT WANT TO EXECUTE THIS RECALL. PLEASE HELP ME FIGURE OUT WHY THE SCOPE OF THIS RECALL DOES NOT INCLUDE ALL EFFECTED VEHICLES. THANK YOU.
Additional Notes:
MY TRUCK'S ELECTRIC POWER STEERING SUDDENLY STOPPED WORKING WHILE I WAS DRIVING AT LOW SPEEDS ON SNOW/SALT COVERED ROADS. THIS OCCURRED A FEW DAYS AFTER GOING THROUGH A CAR WASH. VEHICLE ONLY HAS 41,000 MILES. AFTER SOME RESEARCH I FOUND A CHRYSLER RECALL S19 (NHTSA RECALL 16V-167) WAS ISSUED FOR THIS PROBLEM. WHEN I CONTACTED CHRYSLER THEY TOLD ME MY VEHICLE FITS THE BUILD DATES FOR THIS RECALL BUT THE RECALL WAS NOT LISTED UNDER MY VIN AND THEY DID NOT KNOW WHY. I CANNOT SAFELY DRIVER MY VEHICLE AND CHRYSLER DOES NOT WANT TO EXECUTE THIS RECALL. PLEASE HELP ME FIGURE OUT WHY THE SCOPE OF THIS RECALL DOES NOT INCLUDE ALL EFFECTED VEHICLES. THANK YOU.
Mfg Campaign: 11312126
Recall Date: Feb 28, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I RECENTLY PURCHASED THIS VEHICLE FROM A USED CAR DEALER. THIS HAS HAPPENED 3 TIMES SO FAR. SOMETIMES WHEN PUTTING VEHICLE IN DRIVE OR REVERSE, IT WILL LOCK TRANSMISSION IN PARK. A WARNING FLASHES THAT VEHICLE IS NOT IN PARK. NO KIDDING, I'M TRYING TO DRIVE AWAY, BUT CAN'T. I MADE A 3 POINT TURN ON A BUSY STREET AND ENDED UP BLOCKING TRAFFIC. AFTER 10 MINUTES OF TRYING SEVERAL THINGS IF FINALLY STARTED WORKING AGAIN. ONCE, I PUT IT IN REVERSE, STARTED BACKING UP OUT OF MY DRIVEWAY, PUSHED THE BRAKE A FEW TIMES, THEN SUDDENLY IT LOCKED UP IN THE STREET. AFTER 10 TO 15 MINUTES OF RESTARTING TRUCK, IT EVENTUALLY STARTED WORKING AGAIN. IF SOMEONE DRIVING DOWN THE ROAD WASN'T PAYING ATTENTION, THEY WOULD HAVE PLOWED INTO ME BOTH TIMES. ONE OTHER TIME I WENT TO START THE VEHICLE IN A PARKING SPACE AND COULDN'T DRIVE ANYWHERE FOR 15 MINUTES UNTIL IT STARTED WORKING. I HAVEN'T SPOKEN TO ANYONE AT THE DEALER YET, BUT I WILL SOON. FROM RESEARCH I HAVE DONE SO FAR IT SEEMS TO BE THE SHIFT INTERLOCK SOLENOID. SO FAR, EACH TIME THIS HAS HAPPENED, THE VEHICLE WAS STOPPED TO SHIFT GEARS. THE BIG PROBLEM IS WHERE IT STOPS IS A SAFETY CONCERN. UNTIL I CAN GET THIS LOOKED AT, I WILL NEED TO PLAN WHERE I PARK OR TURN AROUND, SO I DON'T BLOCK TRAFFIC.
Corrective Action:
I RECENTLY PURCHASED THIS VEHICLE FROM A USED CAR DEALER. THIS HAS HAPPENED 3 TIMES SO FAR. SOMETIMES WHEN PUTTING VEHICLE IN DRIVE OR REVERSE, IT WILL LOCK TRANSMISSION IN PARK. A WARNING FLASHES THAT VEHICLE IS NOT IN PARK. NO KIDDING, I'M TRYING TO DRIVE AWAY, BUT CAN'T. I MADE A 3 POINT TURN ON A BUSY STREET AND ENDED UP BLOCKING TRAFFIC. AFTER 10 MINUTES OF TRYING SEVERAL THINGS IF FINALLY STARTED WORKING AGAIN. ONCE, I PUT IT IN REVERSE, STARTED BACKING UP OUT OF MY DRIVEWAY, PUSHED THE BRAKE A FEW TIMES, THEN SUDDENLY IT LOCKED UP IN THE STREET. AFTER 10 TO 15 MINUTES OF RESTARTING TRUCK, IT EVENTUALLY STARTED WORKING AGAIN. IF SOMEONE DRIVING DOWN THE ROAD WASN'T PAYING ATTENTION, THEY WOULD HAVE PLOWED INTO ME BOTH TIMES. ONE OTHER TIME I WENT TO START THE VEHICLE IN A PARKING SPACE AND COULDN'T DRIVE ANYWHERE FOR 15 MINUTES UNTIL IT STARTED WORKING. I HAVEN'T SPOKEN TO ANYONE AT THE DEALER YET, BUT I WILL SOON. FROM RESEARCH I HAVE DONE SO FAR IT SEEMS TO BE THE SHIFT INTERLOCK SOLENOID. SO FAR, EACH TIME THIS HAS HAPPENED, THE VEHICLE WAS STOPPED TO SHIFT GEARS. THE BIG PROBLEM IS WHERE IT STOPS IS A SAFETY CONCERN. UNTIL I CAN GET THIS LOOKED AT, I WILL NEED TO PLAN WHERE I PARK OR TURN AROUND, SO I DON'T BLOCK TRAFFIC.
Additional Notes:
I RECENTLY PURCHASED THIS VEHICLE FROM A USED CAR DEALER. THIS HAS HAPPENED 3 TIMES SO FAR. SOMETIMES WHEN PUTTING VEHICLE IN DRIVE OR REVERSE, IT WILL LOCK TRANSMISSION IN PARK. A WARNING FLASHES THAT VEHICLE IS NOT IN PARK. NO KIDDING, I'M TRYING TO DRIVE AWAY, BUT CAN'T. I MADE A 3 POINT TURN ON A BUSY STREET AND ENDED UP BLOCKING TRAFFIC. AFTER 10 MINUTES OF TRYING SEVERAL THINGS IF FINALLY STARTED WORKING AGAIN. ONCE, I PUT IT IN REVERSE, STARTED BACKING UP OUT OF MY DRIVEWAY, PUSHED THE BRAKE A FEW TIMES, THEN SUDDENLY IT LOCKED UP IN THE STREET. AFTER 10 TO 15 MINUTES OF RESTARTING TRUCK, IT EVENTUALLY STARTED WORKING AGAIN. IF SOMEONE DRIVING DOWN THE ROAD WASN'T PAYING ATTENTION, THEY WOULD HAVE PLOWED INTO ME BOTH TIMES. ONE OTHER TIME I WENT TO START THE VEHICLE IN A PARKING SPACE AND COULDN'T DRIVE ANYWHERE FOR 15 MINUTES UNTIL IT STARTED WORKING. I HAVEN'T SPOKEN TO ANYONE AT THE DEALER YET, BUT I WILL SOON. FROM RESEARCH I HAVE DONE SO FAR IT SEEMS TO BE THE SHIFT INTERLOCK SOLENOID. SO FAR, EACH TIME THIS HAS HAPPENED, THE VEHICLE WAS STOPPED TO SHIFT GEARS. THE BIG PROBLEM IS WHERE IT STOPS IS A SAFETY CONCERN. UNTIL I CAN GET THIS LOOKED AT, I WILL NEED TO PLAN WHERE I PARK OR TURN AROUND, SO I DON'T BLOCK TRAFFIC.
Mfg Campaign: 11309768
Recall Date: Feb 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE POWER STEERING IS WORKING INTERMITTENTLY. DANGEROUS WHILE TRAVELING
Corrective Action:
THE POWER STEERING IS WORKING INTERMITTENTLY. DANGEROUS WHILE TRAVELING
Additional Notes:
THE POWER STEERING IS WORKING INTERMITTENTLY. DANGEROUS WHILE TRAVELING
Mfg Campaign: 11309790
Recall Date: Feb 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I TOOK MY TRUCK INTO A DEALER BECAUSE THE EXHAUST SYSTEM WOULDN'T CLEAN ITSELF. I FOUND OUT THERE WERE RECALLS PERTAINING TO THIS AND THEY WERE HANDLED AS FAR AS I KNEW. HOWEVER, JUST A FEW WEEKS LATER AS I WAS PULLING INTO MY DRIVEWAY AT HOME I NOTICED SMOKE BARRELING OUT FROM UNDER THE HOOD. I IMEDIATELY TRIED TO SHUT IT OFF AND WHEN I DID IT WOULD REV UP HIGHER INSTEAD OF SHUTTING OFF. I GOT IT TO SHUT OFF FINALLY AND LEFT IT SITTING THERE OVERNIGHT UNTIL I COULD GET A TOW TRUCK TO TAKE IT BACK TO THE DEALERSHIP, WHERE I WAS INFORMED THAT THIS PROBLEM IS NOW SO COMMON THAT THE PART IS ON BACK ORDER AND NO IDEA OF WHEN THEY WILL BE ABLE TO GET IT. NOW ITS 3 WEEKS LATER AND I STILL HAVEN'T GOTTEN MY TRUCK BACK.
Corrective Action:
I TOOK MY TRUCK INTO A DEALER BECAUSE THE EXHAUST SYSTEM WOULDN'T CLEAN ITSELF. I FOUND OUT THERE WERE RECALLS PERTAINING TO THIS AND THEY WERE HANDLED AS FAR AS I KNEW. HOWEVER, JUST A FEW WEEKS LATER AS I WAS PULLING INTO MY DRIVEWAY AT HOME I NOTICED SMOKE BARRELING OUT FROM UNDER THE HOOD. I IMEDIATELY TRIED TO SHUT IT OFF AND WHEN I DID IT WOULD REV UP HIGHER INSTEAD OF SHUTTING OFF. I GOT IT TO SHUT OFF FINALLY AND LEFT IT SITTING THERE OVERNIGHT UNTIL I COULD GET A TOW TRUCK TO TAKE IT BACK TO THE DEALERSHIP, WHERE I WAS INFORMED THAT THIS PROBLEM IS NOW SO COMMON THAT THE PART IS ON BACK ORDER AND NO IDEA OF WHEN THEY WILL BE ABLE TO GET IT. NOW ITS 3 WEEKS LATER AND I STILL HAVEN'T GOTTEN MY TRUCK BACK.
Additional Notes:
I TOOK MY TRUCK INTO A DEALER BECAUSE THE EXHAUST SYSTEM WOULDN'T CLEAN ITSELF. I FOUND OUT THERE WERE RECALLS PERTAINING TO THIS AND THEY WERE HANDLED AS FAR AS I KNEW. HOWEVER, JUST A FEW WEEKS LATER AS I WAS PULLING INTO MY DRIVEWAY AT HOME I NOTICED SMOKE BARRELING OUT FROM UNDER THE HOOD. I IMEDIATELY TRIED TO SHUT IT OFF AND WHEN I DID IT WOULD REV UP HIGHER INSTEAD OF SHUTTING OFF. I GOT IT TO SHUT OFF FINALLY AND LEFT IT SITTING THERE OVERNIGHT UNTIL I COULD GET A TOW TRUCK TO TAKE IT BACK TO THE DEALERSHIP, WHERE I WAS INFORMED THAT THIS PROBLEM IS NOW SO COMMON THAT THE PART IS ON BACK ORDER AND NO IDEA OF WHEN THEY WILL BE ABLE TO GET IT. NOW ITS 3 WEEKS LATER AND I STILL HAVEN'T GOTTEN MY TRUCK BACK.
Mfg Campaign: 11309654
Recall Date: Feb 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I TOOK MY TRUCK INTO A DEALER BECAUSE THE EXHAUST SYSTEM WOULDN'T CLEAN ITSELF. I FOUND OUT THERE WERE RECALLS PERTAINING TO THIS AND THEY WERE HANDLED AS FAR AS I KNEW. HOWEVER, JUST A FEW WEEKS LATER AS I WAS PULLING INTO MY DRIVEWAY AT HOME I NOTICED SMOKE BARRELING OUT FROM UNDER THE HOOD. I IMEDIATELY TRIED TO SHUT IT OFF AND WHEN I DID IT WOULD REV UP HIGHER INSTEAD OF SHUTTING OFF. I GOT IT TO SHUT OFF FINALLY AND LEFT IT SITTING THERE OVERNIGHT UNTIL I COULD GET A TOW TRUCK TO TAKE IT BACK TO THE DEALERSHIP, WHERE I WAS INFORMED THAT THIS PROBLEM IS NOW SO COMMON THAT THE PART IS ON BACK ORDER AND NO IDEA OF WHEN THEY WILL BE ABLE TO GET IT. NOW ITS 3 WEEKS LATER AND I STILL HAVEN'T GOTTEN MY TRUCK BACK.
Corrective Action:
I TOOK MY TRUCK INTO A DEALER BECAUSE THE EXHAUST SYSTEM WOULDN'T CLEAN ITSELF. I FOUND OUT THERE WERE RECALLS PERTAINING TO THIS AND THEY WERE HANDLED AS FAR AS I KNEW. HOWEVER, JUST A FEW WEEKS LATER AS I WAS PULLING INTO MY DRIVEWAY AT HOME I NOTICED SMOKE BARRELING OUT FROM UNDER THE HOOD. I IMEDIATELY TRIED TO SHUT IT OFF AND WHEN I DID IT WOULD REV UP HIGHER INSTEAD OF SHUTTING OFF. I GOT IT TO SHUT OFF FINALLY AND LEFT IT SITTING THERE OVERNIGHT UNTIL I COULD GET A TOW TRUCK TO TAKE IT BACK TO THE DEALERSHIP, WHERE I WAS INFORMED THAT THIS PROBLEM IS NOW SO COMMON THAT THE PART IS ON BACK ORDER AND NO IDEA OF WHEN THEY WILL BE ABLE TO GET IT. NOW ITS 3 WEEKS LATER AND I STILL HAVEN'T GOTTEN MY TRUCK BACK.
Additional Notes:
I TOOK MY TRUCK INTO A DEALER BECAUSE THE EXHAUST SYSTEM WOULDN'T CLEAN ITSELF. I FOUND OUT THERE WERE RECALLS PERTAINING TO THIS AND THEY WERE HANDLED AS FAR AS I KNEW. HOWEVER, JUST A FEW WEEKS LATER AS I WAS PULLING INTO MY DRIVEWAY AT HOME I NOTICED SMOKE BARRELING OUT FROM UNDER THE HOOD. I IMEDIATELY TRIED TO SHUT IT OFF AND WHEN I DID IT WOULD REV UP HIGHER INSTEAD OF SHUTTING OFF. I GOT IT TO SHUT OFF FINALLY AND LEFT IT SITTING THERE OVERNIGHT UNTIL I COULD GET A TOW TRUCK TO TAKE IT BACK TO THE DEALERSHIP, WHERE I WAS INFORMED THAT THIS PROBLEM IS NOW SO COMMON THAT THE PART IS ON BACK ORDER AND NO IDEA OF WHEN THEY WILL BE ABLE TO GET IT. NOW ITS 3 WEEKS LATER AND I STILL HAVEN'T GOTTEN MY TRUCK BACK.
Mfg Campaign: 11309654
Recall Date: Feb 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I TOOK MY TRUCK INTO A DEALER BECAUSE THE EXHAUST SYSTEM WOULDN'T CLEAN ITSELF. I FOUND OUT THERE WERE RECALLS PERTAINING TO THIS AND THEY WERE HANDLED AS FAR AS I KNEW. HOWEVER, JUST A FEW WEEKS LATER AS I WAS PULLING INTO MY DRIVEWAY AT HOME I NOTICED SMOKE BARRELING OUT FROM UNDER THE HOOD. I IMEDIATELY TRIED TO SHUT IT OFF AND WHEN I DID IT WOULD REV UP HIGHER INSTEAD OF SHUTTING OFF. I GOT IT TO SHUT OFF FINALLY AND LEFT IT SITTING THERE OVERNIGHT UNTIL I COULD GET A TOW TRUCK TO TAKE IT BACK TO THE DEALERSHIP, WHERE I WAS INFORMED THAT THIS PROBLEM IS NOW SO COMMON THAT THE PART IS ON BACK ORDER AND NO IDEA OF WHEN THEY WILL BE ABLE TO GET IT. NOW ITS 3 WEEKS LATER AND I STILL HAVEN'T GOTTEN MY TRUCK BACK.
Corrective Action:
I TOOK MY TRUCK INTO A DEALER BECAUSE THE EXHAUST SYSTEM WOULDN'T CLEAN ITSELF. I FOUND OUT THERE WERE RECALLS PERTAINING TO THIS AND THEY WERE HANDLED AS FAR AS I KNEW. HOWEVER, JUST A FEW WEEKS LATER AS I WAS PULLING INTO MY DRIVEWAY AT HOME I NOTICED SMOKE BARRELING OUT FROM UNDER THE HOOD. I IMEDIATELY TRIED TO SHUT IT OFF AND WHEN I DID IT WOULD REV UP HIGHER INSTEAD OF SHUTTING OFF. I GOT IT TO SHUT OFF FINALLY AND LEFT IT SITTING THERE OVERNIGHT UNTIL I COULD GET A TOW TRUCK TO TAKE IT BACK TO THE DEALERSHIP, WHERE I WAS INFORMED THAT THIS PROBLEM IS NOW SO COMMON THAT THE PART IS ON BACK ORDER AND NO IDEA OF WHEN THEY WILL BE ABLE TO GET IT. NOW ITS 3 WEEKS LATER AND I STILL HAVEN'T GOTTEN MY TRUCK BACK.
Additional Notes:
I TOOK MY TRUCK INTO A DEALER BECAUSE THE EXHAUST SYSTEM WOULDN'T CLEAN ITSELF. I FOUND OUT THERE WERE RECALLS PERTAINING TO THIS AND THEY WERE HANDLED AS FAR AS I KNEW. HOWEVER, JUST A FEW WEEKS LATER AS I WAS PULLING INTO MY DRIVEWAY AT HOME I NOTICED SMOKE BARRELING OUT FROM UNDER THE HOOD. I IMEDIATELY TRIED TO SHUT IT OFF AND WHEN I DID IT WOULD REV UP HIGHER INSTEAD OF SHUTTING OFF. I GOT IT TO SHUT OFF FINALLY AND LEFT IT SITTING THERE OVERNIGHT UNTIL I COULD GET A TOW TRUCK TO TAKE IT BACK TO THE DEALERSHIP, WHERE I WAS INFORMED THAT THIS PROBLEM IS NOW SO COMMON THAT THE PART IS ON BACK ORDER AND NO IDEA OF WHEN THEY WILL BE ABLE TO GET IT. NOW ITS 3 WEEKS LATER AND I STILL HAVEN'T GOTTEN MY TRUCK BACK.
Mfg Campaign: 11309654
Recall Date: Feb 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
AIR SUSPENSION HAS FOUR LEVELS. IT IS STUCK ON THE LOWEST LEVEL AND RIDES VERY BOUNCY AND JUMPS VIOLENTLY ON ALL BUT THE SMOOTHEST ROAD SURFACE. THE DEALERSHIP ESTIMATES THE REPAIR AT $4000. YOUTUBE HAS MANY PAGES OF PEOPLE WITH SAME PROBLEM.
Corrective Action:
AIR SUSPENSION HAS FOUR LEVELS. IT IS STUCK ON THE LOWEST LEVEL AND RIDES VERY BOUNCY AND JUMPS VIOLENTLY ON ALL BUT THE SMOOTHEST ROAD SURFACE. THE DEALERSHIP ESTIMATES THE REPAIR AT $4000. YOUTUBE HAS MANY PAGES OF PEOPLE WITH SAME PROBLEM.
Additional Notes:
AIR SUSPENSION HAS FOUR LEVELS. IT IS STUCK ON THE LOWEST LEVEL AND RIDES VERY BOUNCY AND JUMPS VIOLENTLY ON ALL BUT THE SMOOTHEST ROAD SURFACE. THE DEALERSHIP ESTIMATES THE REPAIR AT $4000. YOUTUBE HAS MANY PAGES OF PEOPLE WITH SAME PROBLEM.
Mfg Campaign: 11309308
Recall Date: Feb 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
CLICKING/TAPPING NOISE COMING FROM ENGINE AT COLD STARTS. NOISE GOES AWAY WHEN ENGINE WARMS UP. TOOK TRUCK TO DEALER AND PROBLEM WAS DIAGNOSED AS BROKEN EXHAUST MANIFOLD BOLTS. SERVICE MANAGE SAID THIS WAS ON GOING PROBLEM WITH 5.7 HEMI ENGINES SINCE 2009. I HAD TO PAY FOR REPAIR EVEN THOUGH THIS WAS OBVIOUSLY A MANUFACTURER ERROR IN DESIGN. COST WAS $684 TO REPLACE BOLTS.
Corrective Action:
CLICKING/TAPPING NOISE COMING FROM ENGINE AT COLD STARTS. NOISE GOES AWAY WHEN ENGINE WARMS UP. TOOK TRUCK TO DEALER AND PROBLEM WAS DIAGNOSED AS BROKEN EXHAUST MANIFOLD BOLTS. SERVICE MANAGE SAID THIS WAS ON GOING PROBLEM WITH 5.7 HEMI ENGINES SINCE 2009. I HAD TO PAY FOR REPAIR EVEN THOUGH THIS WAS OBVIOUSLY A MANUFACTURER ERROR IN DESIGN. COST WAS $684 TO REPLACE BOLTS.
Additional Notes:
CLICKING/TAPPING NOISE COMING FROM ENGINE AT COLD STARTS. NOISE GOES AWAY WHEN ENGINE WARMS UP. TOOK TRUCK TO DEALER AND PROBLEM WAS DIAGNOSED AS BROKEN EXHAUST MANIFOLD BOLTS. SERVICE MANAGE SAID THIS WAS ON GOING PROBLEM WITH 5.7 HEMI ENGINES SINCE 2009. I HAD TO PAY FOR REPAIR EVEN THOUGH THIS WAS OBVIOUSLY A MANUFACTURER ERROR IN DESIGN. COST WAS $684 TO REPLACE BOLTS.
Mfg Campaign: 11309320
Recall Date: Feb 15, 2020
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