Complaints & Recalls
Official Safety Recalls - Important!
25 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T25
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S32
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S30
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S19
Recall Date: Mar 23, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R58
Recall Date: Oct 16, 2015
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R59
Recall Date: Oct 15, 2015
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE THE ENGINE IS RUNNING THE CHECK ENGINE LIGHT LEADS TO A MISFIRING OF CYLINDER 5 FURTHER DIAGNOSING AND CONSULTATION WITH DEALER IDENTIFIES A RECURRING PROBLEM ON THIS 5.7 HEMI ENGINE OF THE LIFTER BEARING FAILING AND LOCKING UP. THE LOCK-UP WEARS OUT THE CAMSHAFT CAUSING THE MISFIRE. THE DEALER SAID THEY KNOW THE PROBLEM AND DO LOT'S OF THESE REPAIRS. *TR
Corrective Action:
WHILE THE ENGINE IS RUNNING THE CHECK ENGINE LIGHT LEADS TO A MISFIRING OF CYLINDER 5 FURTHER DIAGNOSING AND CONSULTATION WITH DEALER IDENTIFIES A RECURRING PROBLEM ON THIS 5.7 HEMI ENGINE OF THE LIFTER BEARING FAILING AND LOCKING UP. THE LOCK-UP WEARS OUT THE CAMSHAFT CAUSING THE MISFIRE. THE DEALER SAID THEY KNOW THE PROBLEM AND DO LOT'S OF THESE REPAIRS. *TR
Additional Notes:
WHILE THE ENGINE IS RUNNING THE CHECK ENGINE LIGHT LEADS TO A MISFIRING OF CYLINDER 5 FURTHER DIAGNOSING AND CONSULTATION WITH DEALER IDENTIFIES A RECURRING PROBLEM ON THIS 5.7 HEMI ENGINE OF THE LIFTER BEARING FAILING AND LOCKING UP. THE LOCK-UP WEARS OUT THE CAMSHAFT CAUSING THE MISFIRE. THE DEALER SAID THEY KNOW THE PROBLEM AND DO LOT'S OF THESE REPAIRS. *TR
Mfg Campaign: 11326413
Recall Date: May 28, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
HEMI TICK, GOOGLE IT. SEEMS TO BE A REAL THING. I FIRST NOTICED ABOUT A YEAR AND A HALF AGO A LIGHT TAPPING SOUND THAT WAS NOT INTRUSIVE AND DIDN'T THINK MUCH OF IT. IT'S GOTTEN NOTABLY LOUDER NOW AND I'VE NOTICED THAT THE IDLE SEEMS TO BE A BIT ON THE ROUGHER SIDE THE LAST COUPLE MONTHS WITH THE RPM STARTING TO FLUCTUATE HOWEVER NO ENGINE CODES YET. IM GOING TO TRY TO GET TO THE DEALER FLOOR A WARRANTY INSPECTION WHEN I CAN HOWEVER MY WORK SCHEDULE IS NOT THE BEST. MY TRAVEL HAS BEEN PRIMARILY HIGHWAY FOR ABOUT 85% OF MY 42K MILES. I HAVE ROUTINE OIL CHANGES USING PRODUCTS MEETING CHRYSLER SPECIFICATIONS AND DON'T TYPICALLY HAUL ANYTHING AND NEVER TOW. THE SOUND SO FAR IS NOTABLE ONLY WHEN IDLING. STILL RUNS FINE OTHERWISE BUT THE GROWING SYMPTOMS MATCH WHAT I'VE BEEN READING ABOUT. *TR
Corrective Action:
HEMI TICK, GOOGLE IT. SEEMS TO BE A REAL THING. I FIRST NOTICED ABOUT A YEAR AND A HALF AGO A LIGHT TAPPING SOUND THAT WAS NOT INTRUSIVE AND DIDN'T THINK MUCH OF IT. IT'S GOTTEN NOTABLY LOUDER NOW AND I'VE NOTICED THAT THE IDLE SEEMS TO BE A BIT ON THE ROUGHER SIDE THE LAST COUPLE MONTHS WITH THE RPM STARTING TO FLUCTUATE HOWEVER NO ENGINE CODES YET. IM GOING TO TRY TO GET TO THE DEALER FLOOR A WARRANTY INSPECTION WHEN I CAN HOWEVER MY WORK SCHEDULE IS NOT THE BEST. MY TRAVEL HAS BEEN PRIMARILY HIGHWAY FOR ABOUT 85% OF MY 42K MILES. I HAVE ROUTINE OIL CHANGES USING PRODUCTS MEETING CHRYSLER SPECIFICATIONS AND DON'T TYPICALLY HAUL ANYTHING AND NEVER TOW. THE SOUND SO FAR IS NOTABLE ONLY WHEN IDLING. STILL RUNS FINE OTHERWISE BUT THE GROWING SYMPTOMS MATCH WHAT I'VE BEEN READING ABOUT. *TR
Additional Notes:
HEMI TICK, GOOGLE IT. SEEMS TO BE A REAL THING. I FIRST NOTICED ABOUT A YEAR AND A HALF AGO A LIGHT TAPPING SOUND THAT WAS NOT INTRUSIVE AND DIDN'T THINK MUCH OF IT. IT'S GOTTEN NOTABLY LOUDER NOW AND I'VE NOTICED THAT THE IDLE SEEMS TO BE A BIT ON THE ROUGHER SIDE THE LAST COUPLE MONTHS WITH THE RPM STARTING TO FLUCTUATE HOWEVER NO ENGINE CODES YET. IM GOING TO TRY TO GET TO THE DEALER FLOOR A WARRANTY INSPECTION WHEN I CAN HOWEVER MY WORK SCHEDULE IS NOT THE BEST. MY TRAVEL HAS BEEN PRIMARILY HIGHWAY FOR ABOUT 85% OF MY 42K MILES. I HAVE ROUTINE OIL CHANGES USING PRODUCTS MEETING CHRYSLER SPECIFICATIONS AND DON'T TYPICALLY HAUL ANYTHING AND NEVER TOW. THE SOUND SO FAR IS NOTABLE ONLY WHEN IDLING. STILL RUNS FINE OTHERWISE BUT THE GROWING SYMPTOMS MATCH WHAT I'VE BEEN READING ABOUT. *TR
Mfg Campaign: 11326112
Recall Date: May 27, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHILE DRIVING THE TRUCK BACK FIRE POURING SMOKE PULLED OVER OPEN HOOD SAW FLAMES MOVE TO SAFETY FILED COMPLAINT WITH FCA THEY SENT AN ARM CHAIR INVESTIGATOR WHO SAID INVESTIGATING HE FOUND NOTHING THAT SHOWS NO RESPONSIBILITY FOR FCA THEY STATED EVEN THOUGH THERE IS RECALL THAT WARNS OF FIRE HAZARD DOES NOT MEAN IT IS THERE FAULT. SO FAR THEY DO NOT HAVE REPAIR PARTS TO FIX AND FOR ME IT IS TO LATE TRUCK WAS DESTROYED BY THE FIRE FIRE FCA NEEDS TO BE HELD ACCOUNTABLE. *TR
Corrective Action:
WHILE DRIVING THE TRUCK BACK FIRE POURING SMOKE PULLED OVER OPEN HOOD SAW FLAMES MOVE TO SAFETY FILED COMPLAINT WITH FCA THEY SENT AN ARM CHAIR INVESTIGATOR WHO SAID INVESTIGATING HE FOUND NOTHING THAT SHOWS NO RESPONSIBILITY FOR FCA THEY STATED EVEN THOUGH THERE IS RECALL THAT WARNS OF FIRE HAZARD DOES NOT MEAN IT IS THERE FAULT. SO FAR THEY DO NOT HAVE REPAIR PARTS TO FIX AND FOR ME IT IS TO LATE TRUCK WAS DESTROYED BY THE FIRE FIRE FCA NEEDS TO BE HELD ACCOUNTABLE. *TR
Additional Notes:
WHILE DRIVING THE TRUCK BACK FIRE POURING SMOKE PULLED OVER OPEN HOOD SAW FLAMES MOVE TO SAFETY FILED COMPLAINT WITH FCA THEY SENT AN ARM CHAIR INVESTIGATOR WHO SAID INVESTIGATING HE FOUND NOTHING THAT SHOWS NO RESPONSIBILITY FOR FCA THEY STATED EVEN THOUGH THERE IS RECALL THAT WARNS OF FIRE HAZARD DOES NOT MEAN IT IS THERE FAULT. SO FAR THEY DO NOT HAVE REPAIR PARTS TO FIX AND FOR ME IT IS TO LATE TRUCK WAS DESTROYED BY THE FIRE FIRE FCA NEEDS TO BE HELD ACCOUNTABLE. *TR
Mfg Campaign: 11326069
Recall Date: May 26, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING THE TRUCK BACK FIRE POURING SMOKE PULLED OVER OPEN HOOD SAW FLAMES MOVE TO SAFETY FILED COMPLAINT WITH FCA THEY SENT AN ARM CHAIR INVESTIGATOR WHO SAID INVESTIGATING HE FOUND NOTHING THAT SHOWS NO RESPONSIBILITY FOR FCA THEY STATED EVEN THOUGH THERE IS RECALL THAT WARNS OF FIRE HAZARD DOES NOT MEAN IT IS THERE FAULT. SO FAR THEY DO NOT HAVE REPAIR PARTS TO FIX AND FOR ME IT IS TO LATE TRUCK WAS DESTROYED BY THE FIRE FIRE FCA NEEDS TO BE HELD ACCOUNTABLE. *TR
Corrective Action:
WHILE DRIVING THE TRUCK BACK FIRE POURING SMOKE PULLED OVER OPEN HOOD SAW FLAMES MOVE TO SAFETY FILED COMPLAINT WITH FCA THEY SENT AN ARM CHAIR INVESTIGATOR WHO SAID INVESTIGATING HE FOUND NOTHING THAT SHOWS NO RESPONSIBILITY FOR FCA THEY STATED EVEN THOUGH THERE IS RECALL THAT WARNS OF FIRE HAZARD DOES NOT MEAN IT IS THERE FAULT. SO FAR THEY DO NOT HAVE REPAIR PARTS TO FIX AND FOR ME IT IS TO LATE TRUCK WAS DESTROYED BY THE FIRE FIRE FCA NEEDS TO BE HELD ACCOUNTABLE. *TR
Additional Notes:
WHILE DRIVING THE TRUCK BACK FIRE POURING SMOKE PULLED OVER OPEN HOOD SAW FLAMES MOVE TO SAFETY FILED COMPLAINT WITH FCA THEY SENT AN ARM CHAIR INVESTIGATOR WHO SAID INVESTIGATING HE FOUND NOTHING THAT SHOWS NO RESPONSIBILITY FOR FCA THEY STATED EVEN THOUGH THERE IS RECALL THAT WARNS OF FIRE HAZARD DOES NOT MEAN IT IS THERE FAULT. SO FAR THEY DO NOT HAVE REPAIR PARTS TO FIX AND FOR ME IT IS TO LATE TRUCK WAS DESTROYED BY THE FIRE FIRE FCA NEEDS TO BE HELD ACCOUNTABLE. *TR
Mfg Campaign: 11326069
Recall Date: May 26, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING THE TRUCK BACK FIRE POURING SMOKE PULLED OVER OPEN HOOD SAW FLAMES MOVE TO SAFETY FILED COMPLAINT WITH FCA THEY SENT AN ARM CHAIR INVESTIGATOR WHO SAID INVESTIGATING HE FOUND NOTHING THAT SHOWS NO RESPONSIBILITY FOR FCA THEY STATED EVEN THOUGH THERE IS RECALL THAT WARNS OF FIRE HAZARD DOES NOT MEAN IT IS THERE FAULT. SO FAR THEY DO NOT HAVE REPAIR PARTS TO FIX AND FOR ME IT IS TO LATE TRUCK WAS DESTROYED BY THE FIRE FIRE FCA NEEDS TO BE HELD ACCOUNTABLE. *TR
Corrective Action:
WHILE DRIVING THE TRUCK BACK FIRE POURING SMOKE PULLED OVER OPEN HOOD SAW FLAMES MOVE TO SAFETY FILED COMPLAINT WITH FCA THEY SENT AN ARM CHAIR INVESTIGATOR WHO SAID INVESTIGATING HE FOUND NOTHING THAT SHOWS NO RESPONSIBILITY FOR FCA THEY STATED EVEN THOUGH THERE IS RECALL THAT WARNS OF FIRE HAZARD DOES NOT MEAN IT IS THERE FAULT. SO FAR THEY DO NOT HAVE REPAIR PARTS TO FIX AND FOR ME IT IS TO LATE TRUCK WAS DESTROYED BY THE FIRE FIRE FCA NEEDS TO BE HELD ACCOUNTABLE. *TR
Additional Notes:
WHILE DRIVING THE TRUCK BACK FIRE POURING SMOKE PULLED OVER OPEN HOOD SAW FLAMES MOVE TO SAFETY FILED COMPLAINT WITH FCA THEY SENT AN ARM CHAIR INVESTIGATOR WHO SAID INVESTIGATING HE FOUND NOTHING THAT SHOWS NO RESPONSIBILITY FOR FCA THEY STATED EVEN THOUGH THERE IS RECALL THAT WARNS OF FIRE HAZARD DOES NOT MEAN IT IS THERE FAULT. SO FAR THEY DO NOT HAVE REPAIR PARTS TO FIX AND FOR ME IT IS TO LATE TRUCK WAS DESTROYED BY THE FIRE FIRE FCA NEEDS TO BE HELD ACCOUNTABLE. *TR
Mfg Campaign: 11326069
Recall Date: May 26, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THIS TRUCK IS MANUFACTURED 9/15 AND HAS AN ELECTRONIC POWER STEERING. THERE IS A RECALL 16V167000. POWER STEERING ALL OF A SUDDEN STOPPED WORKING LAST WEEK. WHY WOULD MY TRUCK NOT FIT THE BILL AS EVERYTHING MATCHES THE BELOW? RECALL NUMBER 16V167000 RECALL DATE 03/23/2016 COMPONENT STEERING:ELECTRIC POWER ASSIST SYSTEM SUMMARY CHRYSLER (FCA US LLC) IS RECALLING CERTAIN MODEL YEAR 2015-2016 RAM 1500 TRUCKS MANUFACTURED JANUARY 22, 2015, TO SEPTEMBER 13, 2015. CONTAMINATION ON THE ELECTRIC POWER STEERING (EPS) CONTROL CIRCUIT BOARD MAY CAUSE A SHORT AND RESULT IN THE LOSS OF POWER STEERING ASSIST. CONSEQUENCE IF THE VEHICLE EXPERIENCES A LOSS OF POWER STEERING ASSIST, EXTRA STEERING EFFORT WILL BE REQUIRED, ESPECIALLY AT LOWER SPEEDS, INCREASING THE RISK OF A VEHICLE CRASH. *TR
Corrective Action:
THIS TRUCK IS MANUFACTURED 9/15 AND HAS AN ELECTRONIC POWER STEERING. THERE IS A RECALL 16V167000. POWER STEERING ALL OF A SUDDEN STOPPED WORKING LAST WEEK. WHY WOULD MY TRUCK NOT FIT THE BILL AS EVERYTHING MATCHES THE BELOW? RECALL NUMBER 16V167000 RECALL DATE 03/23/2016 COMPONENT STEERING:ELECTRIC POWER ASSIST SYSTEM SUMMARY CHRYSLER (FCA US LLC) IS RECALLING CERTAIN MODEL YEAR 2015-2016 RAM 1500 TRUCKS MANUFACTURED JANUARY 22, 2015, TO SEPTEMBER 13, 2015. CONTAMINATION ON THE ELECTRIC POWER STEERING (EPS) CONTROL CIRCUIT BOARD MAY CAUSE A SHORT AND RESULT IN THE LOSS OF POWER STEERING ASSIST. CONSEQUENCE IF THE VEHICLE EXPERIENCES A LOSS OF POWER STEERING ASSIST, EXTRA STEERING EFFORT WILL BE REQUIRED, ESPECIALLY AT LOWER SPEEDS, INCREASING THE RISK OF A VEHICLE CRASH. *TR
Additional Notes:
THIS TRUCK IS MANUFACTURED 9/15 AND HAS AN ELECTRONIC POWER STEERING. THERE IS A RECALL 16V167000. POWER STEERING ALL OF A SUDDEN STOPPED WORKING LAST WEEK. WHY WOULD MY TRUCK NOT FIT THE BILL AS EVERYTHING MATCHES THE BELOW? RECALL NUMBER 16V167000 RECALL DATE 03/23/2016 COMPONENT STEERING:ELECTRIC POWER ASSIST SYSTEM SUMMARY CHRYSLER (FCA US LLC) IS RECALLING CERTAIN MODEL YEAR 2015-2016 RAM 1500 TRUCKS MANUFACTURED JANUARY 22, 2015, TO SEPTEMBER 13, 2015. CONTAMINATION ON THE ELECTRIC POWER STEERING (EPS) CONTROL CIRCUIT BOARD MAY CAUSE A SHORT AND RESULT IN THE LOSS OF POWER STEERING ASSIST. CONSEQUENCE IF THE VEHICLE EXPERIENCES A LOSS OF POWER STEERING ASSIST, EXTRA STEERING EFFORT WILL BE REQUIRED, ESPECIALLY AT LOWER SPEEDS, INCREASING THE RISK OF A VEHICLE CRASH. *TR
Mfg Campaign: 11325374
Recall Date: May 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ENGINE CHECK LIGHT , NO GAS GAUGE READING , LOW FUEL LIGHT SIGN WHILE DRIVING VEHICLE THAT HAS A FULL TANK OF GAS . FUEL PUMP SENSOR CAME ON AT 35,000 MILES 2016 DODGE RAM 1500. 5.7 MOTOR. WENT ON LINE AND PEOPLE OUR SHOWING THAT DODGE BETWEEN 2014--2018. ARE HAVING THIS PROBLEM AND WARRANTY WON'T COVER IT, AND THEY KNOW IT IS A PROBLEM. BUT REFUSE TO DO ANYTHING ABOUT IT. THERE SHOULD BE A RECALL ON THIS. LUCKY FOR ME I HAD A EXTENDED WARRANTY SO I ONLY PAID A 100.00 DEDUCTIBLE ON A 700.00 DOLLAR SERVICE BILL. THIS IS NOT RIGHT AND NEEDS TO BE RECALLED. *TR
Corrective Action:
ENGINE CHECK LIGHT , NO GAS GAUGE READING , LOW FUEL LIGHT SIGN WHILE DRIVING VEHICLE THAT HAS A FULL TANK OF GAS . FUEL PUMP SENSOR CAME ON AT 35,000 MILES 2016 DODGE RAM 1500. 5.7 MOTOR. WENT ON LINE AND PEOPLE OUR SHOWING THAT DODGE BETWEEN 2014--2018. ARE HAVING THIS PROBLEM AND WARRANTY WON'T COVER IT, AND THEY KNOW IT IS A PROBLEM. BUT REFUSE TO DO ANYTHING ABOUT IT. THERE SHOULD BE A RECALL ON THIS. LUCKY FOR ME I HAD A EXTENDED WARRANTY SO I ONLY PAID A 100.00 DEDUCTIBLE ON A 700.00 DOLLAR SERVICE BILL. THIS IS NOT RIGHT AND NEEDS TO BE RECALLED. *TR
Additional Notes:
ENGINE CHECK LIGHT , NO GAS GAUGE READING , LOW FUEL LIGHT SIGN WHILE DRIVING VEHICLE THAT HAS A FULL TANK OF GAS . FUEL PUMP SENSOR CAME ON AT 35,000 MILES 2016 DODGE RAM 1500. 5.7 MOTOR. WENT ON LINE AND PEOPLE OUR SHOWING THAT DODGE BETWEEN 2014--2018. ARE HAVING THIS PROBLEM AND WARRANTY WON'T COVER IT, AND THEY KNOW IT IS A PROBLEM. BUT REFUSE TO DO ANYTHING ABOUT IT. THERE SHOULD BE A RECALL ON THIS. LUCKY FOR ME I HAD A EXTENDED WARRANTY SO I ONLY PAID A 100.00 DEDUCTIBLE ON A 700.00 DOLLAR SERVICE BILL. THIS IS NOT RIGHT AND NEEDS TO BE RECALLED. *TR
Mfg Campaign: 11325162
Recall Date: May 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THERE WAS AN ABNORMAL CLICKING SOUND COMING FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO PATTERSON CHRYSLER DODGE JEEP RAM- TYLER (3120 S SW LOOP 323, TYLER, TX 75701, (903) 561-2404) TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE BOLTS HOLDING THE EXHAUST MANIFOLD IN PLACE WERE BEGINNING TO FRACTURE. THE CONTACT WAS INFORMED THAT THE BOLTS WERE NOT COVERED UNDER WARRANTY. THE CONTACT WAS INFORMED THAT THE BOLTS NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 60,075.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THERE WAS AN ABNORMAL CLICKING SOUND COMING FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO PATTERSON CHRYSLER DODGE JEEP RAM- TYLER (3120 S SW LOOP 323, TYLER, TX 75701, (903) 561-2404) TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE BOLTS HOLDING THE EXHAUST MANIFOLD IN PLACE WERE BEGINNING TO FRACTURE. THE CONTACT WAS INFORMED THAT THE BOLTS WERE NOT COVERED UNDER WARRANTY. THE CONTACT WAS INFORMED THAT THE BOLTS NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 60,075.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THERE WAS AN ABNORMAL CLICKING SOUND COMING FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO PATTERSON CHRYSLER DODGE JEEP RAM- TYLER (3120 S SW LOOP 323, TYLER, TX 75701, (903) 561-2404) TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE BOLTS HOLDING THE EXHAUST MANIFOLD IN PLACE WERE BEGINNING TO FRACTURE. THE CONTACT WAS INFORMED THAT THE BOLTS WERE NOT COVERED UNDER WARRANTY. THE CONTACT WAS INFORMED THAT THE BOLTS NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 60,075.
Mfg Campaign: 11325163
Recall Date: May 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
THE AIR BAG SUSPENSION MALFUNCTIONS AND DOESN'T INFLATE WHEN IT'S COLD OUT OR WHEN WE HAVE WEIGHT IN THE BED. WE HAVE REPLACED IT EVERY WINTER SINCE BUYING IT IN 2016. *TR
Corrective Action:
THE AIR BAG SUSPENSION MALFUNCTIONS AND DOESN'T INFLATE WHEN IT'S COLD OUT OR WHEN WE HAVE WEIGHT IN THE BED. WE HAVE REPLACED IT EVERY WINTER SINCE BUYING IT IN 2016. *TR
Additional Notes:
THE AIR BAG SUSPENSION MALFUNCTIONS AND DOESN'T INFLATE WHEN IT'S COLD OUT OR WHEN WE HAVE WEIGHT IN THE BED. WE HAVE REPLACED IT EVERY WINTER SINCE BUYING IT IN 2016. *TR
Mfg Campaign: 11324484
Recall Date: May 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE IN TRAFFIC, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO BRANHAVEN JEEP CHRYSLER DODGE RAM (348 WEST MAIN STREET, BRADFORD, CT 06405, (203) 488-6351) AND AN UNKNOWN SOFTWARE UPDATE WAS PERFORMED. THE CONTACT STATED THAT AFTER THE SOFTWARE UPDATE WAS PERFORMED, THE FAILURE RECURRED WITH A DECREASED FUEL ECONOMY. ADDITIONALLY, THE CONTACT STATED THAT WHILE DRIVING UPHILL, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER REPLACED THE FUEL FILTER HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE IN TRAFFIC, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO BRANHAVEN JEEP CHRYSLER DODGE RAM (348 WEST MAIN STREET, BRADFORD, CT 06405, (203) 488-6351) AND AN UNKNOWN SOFTWARE UPDATE WAS PERFORMED. THE CONTACT STATED THAT AFTER THE SOFTWARE UPDATE WAS PERFORMED, THE FAILURE RECURRED WITH A DECREASED FUEL ECONOMY. ADDITIONALLY, THE CONTACT STATED THAT WHILE DRIVING UPHILL, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER REPLACED THE FUEL FILTER HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE IN TRAFFIC, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO BRANHAVEN JEEP CHRYSLER DODGE RAM (348 WEST MAIN STREET, BRADFORD, CT 06405, (203) 488-6351) AND AN UNKNOWN SOFTWARE UPDATE WAS PERFORMED. THE CONTACT STATED THAT AFTER THE SOFTWARE UPDATE WAS PERFORMED, THE FAILURE RECURRED WITH A DECREASED FUEL ECONOMY. ADDITIONALLY, THE CONTACT STATED THAT WHILE DRIVING UPHILL, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER REPLACED THE FUEL FILTER HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Mfg Campaign: 11323845
Recall Date: May 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE IN TRAFFIC, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO BRANHAVEN JEEP CHRYSLER DODGE RAM (348 WEST MAIN STREET, BRADFORD, CT 06405, (203) 488-6351) AND AN UNKNOWN SOFTWARE UPDATE WAS PERFORMED. THE CONTACT STATED THAT AFTER THE SOFTWARE UPDATE WAS PERFORMED, THE FAILURE RECURRED WITH A DECREASED FUEL ECONOMY. ADDITIONALLY, THE CONTACT STATED THAT WHILE DRIVING UPHILL, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER REPLACED THE FUEL FILTER HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE IN TRAFFIC, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO BRANHAVEN JEEP CHRYSLER DODGE RAM (348 WEST MAIN STREET, BRADFORD, CT 06405, (203) 488-6351) AND AN UNKNOWN SOFTWARE UPDATE WAS PERFORMED. THE CONTACT STATED THAT AFTER THE SOFTWARE UPDATE WAS PERFORMED, THE FAILURE RECURRED WITH A DECREASED FUEL ECONOMY. ADDITIONALLY, THE CONTACT STATED THAT WHILE DRIVING UPHILL, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER REPLACED THE FUEL FILTER HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE IN TRAFFIC, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO BRANHAVEN JEEP CHRYSLER DODGE RAM (348 WEST MAIN STREET, BRADFORD, CT 06405, (203) 488-6351) AND AN UNKNOWN SOFTWARE UPDATE WAS PERFORMED. THE CONTACT STATED THAT AFTER THE SOFTWARE UPDATE WAS PERFORMED, THE FAILURE RECURRED WITH A DECREASED FUEL ECONOMY. ADDITIONALLY, THE CONTACT STATED THAT WHILE DRIVING UPHILL, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER REPLACED THE FUEL FILTER HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Mfg Campaign: 11323845
Recall Date: May 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT LOW SPEEDS AND MAKING A RIGHT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS PROVIDED A LOANER VEHICLE FOR THE TWO MONTHS. THE VEHICLE WAS THEN TAKEN TO MAC HAIK CHRYSLER DODGE JEEP RAM (12111 KATY FWY, HOUSTON, TX 77079, (713) 538-2700) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THE FAILURE WAS DUE TO THROTTLE DELAY FAILED TO RESPOND. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) AT NYLE MAXWELL CHRYSLER DODGE JEEP RAM OF AUSTIN (13401 HIGHWAY, RANCH RD 620 N, AUSTIN, TX 78717 (512) 518-1097). THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 38,000.*DT CONSUMER STATED V08 WAS DONE IN JANUARY AND COULD NOT QUALIFY TO INSTALL VA7 UPDATE THAT RESTORED THE ENGINE PERFORMANCE.*JB*DT*JB THE CONSUMER STATED HIS TRUCK WAS PART OF A SETTLEMENT RAM ECODIESEL CLASS-ACTION AND WAS AWARDED $3000 UNDER THE V08 RECALL WHEREAS HE CHOSE NOT TO HAVE IT DONE UNTIL PARTS ARE AVAILABLE UNDER NTHSA VB1. THE CONSUMER WANTED VA7 UPDATE RESTORING THE ENGINE BUT FCA IS STATING THE CONSUMER DOESN'T QUALIFY BECAUSE OF THE FACT V08 DONE AFTER JANUARY. *TR
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT LOW SPEEDS AND MAKING A RIGHT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS PROVIDED A LOANER VEHICLE FOR THE TWO MONTHS. THE VEHICLE WAS THEN TAKEN TO MAC HAIK CHRYSLER DODGE JEEP RAM (12111 KATY FWY, HOUSTON, TX 77079, (713) 538-2700) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THE FAILURE WAS DUE TO THROTTLE DELAY FAILED TO RESPOND. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) AT NYLE MAXWELL CHRYSLER DODGE JEEP RAM OF AUSTIN (13401 HIGHWAY, RANCH RD 620 N, AUSTIN, TX 78717 (512) 518-1097). THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 38,000.*DT CONSUMER STATED V08 WAS DONE IN JANUARY AND COULD NOT QUALIFY TO INSTALL VA7 UPDATE THAT RESTORED THE ENGINE PERFORMANCE.*JB*DT*JB THE CONSUMER STATED HIS TRUCK WAS PART OF A SETTLEMENT RAM ECODIESEL CLASS-ACTION AND WAS AWARDED $3000 UNDER THE V08 RECALL WHEREAS HE CHOSE NOT TO HAVE IT DONE UNTIL PARTS ARE AVAILABLE UNDER NTHSA VB1. THE CONSUMER WANTED VA7 UPDATE RESTORING THE ENGINE BUT FCA IS STATING THE CONSUMER DOESN'T QUALIFY BECAUSE OF THE FACT V08 DONE AFTER JANUARY. *TR
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT LOW SPEEDS AND MAKING A RIGHT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS PROVIDED A LOANER VEHICLE FOR THE TWO MONTHS. THE VEHICLE WAS THEN TAKEN TO MAC HAIK CHRYSLER DODGE JEEP RAM (12111 KATY FWY, HOUSTON, TX 77079, (713) 538-2700) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THE FAILURE WAS DUE TO THROTTLE DELAY FAILED TO RESPOND. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) AT NYLE MAXWELL CHRYSLER DODGE JEEP RAM OF AUSTIN (13401 HIGHWAY, RANCH RD 620 N, AUSTIN, TX 78717 (512) 518-1097). THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 38,000.*DT CONSUMER STATED V08 WAS DONE IN JANUARY AND COULD NOT QUALIFY TO INSTALL VA7 UPDATE THAT RESTORED THE ENGINE PERFORMANCE.*JB*DT*JB THE CONSUMER STATED HIS TRUCK WAS PART OF A SETTLEMENT RAM ECODIESEL CLASS-ACTION AND WAS AWARDED $3000 UNDER THE V08 RECALL WHEREAS HE CHOSE NOT TO HAVE IT DONE UNTIL PARTS ARE AVAILABLE UNDER NTHSA VB1. THE CONSUMER WANTED VA7 UPDATE RESTORING THE ENGINE BUT FCA IS STATING THE CONSUMER DOESN'T QUALIFY BECAUSE OF THE FACT V08 DONE AFTER JANUARY. *TR
Mfg Campaign: 11323870
Recall Date: May 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WITH ONLY 45,000 MILES I HAVE HAD TWO DIFFERENT ISSUES WITH THE FUEL SYSTEM. THE LATEST ISSUE IS SHOWING A FUEL LEVEL SENSOR FAIL. THE TANK SHOWS FULL AFTER FILLING, BUT AFTER 50 MILES IT DOES NOT REGISTER ANY FUEL. FROM ONLINE RESEARCH, IT APPEARS TO BE THE FUEL SENDING UNIT. *TR
Corrective Action:
WITH ONLY 45,000 MILES I HAVE HAD TWO DIFFERENT ISSUES WITH THE FUEL SYSTEM. THE LATEST ISSUE IS SHOWING A FUEL LEVEL SENSOR FAIL. THE TANK SHOWS FULL AFTER FILLING, BUT AFTER 50 MILES IT DOES NOT REGISTER ANY FUEL. FROM ONLINE RESEARCH, IT APPEARS TO BE THE FUEL SENDING UNIT. *TR
Additional Notes:
WITH ONLY 45,000 MILES I HAVE HAD TWO DIFFERENT ISSUES WITH THE FUEL SYSTEM. THE LATEST ISSUE IS SHOWING A FUEL LEVEL SENSOR FAIL. THE TANK SHOWS FULL AFTER FILLING, BUT AFTER 50 MILES IT DOES NOT REGISTER ANY FUEL. FROM ONLINE RESEARCH, IT APPEARS TO BE THE FUEL SENDING UNIT. *TR
Mfg Campaign: 11323388
Recall Date: May 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT BECAME AWARE OF FLUID LEAKING UNDER THE HOOD WHILE INSPECTING THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO M&L CHRYSLER DODGE JEEP RAM & COLLISION CENTER BODY SHOP LOCATED AT (406 PIEDMONT DR, LEXINGTON, NC 27295, (336) 295-1329) WHERE THE CONTACT WAS INFORMED THAT THE FLUID NEEDED TO BE TOPPED OFF. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT BECAME AWARE OF FLUID LEAKING UNDER THE HOOD WHILE INSPECTING THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO M&L CHRYSLER DODGE JEEP RAM & COLLISION CENTER BODY SHOP LOCATED AT (406 PIEDMONT DR, LEXINGTON, NC 27295, (336) 295-1329) WHERE THE CONTACT WAS INFORMED THAT THE FLUID NEEDED TO BE TOPPED OFF. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT BECAME AWARE OF FLUID LEAKING UNDER THE HOOD WHILE INSPECTING THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO M&L CHRYSLER DODGE JEEP RAM & COLLISION CENTER BODY SHOP LOCATED AT (406 PIEDMONT DR, LEXINGTON, NC 27295, (336) 295-1329) WHERE THE CONTACT WAS INFORMED THAT THE FLUID NEEDED TO BE TOPPED OFF. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11322001
Recall Date: Apr 23, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE CAUGHT ON FIRE WHILE DRIVING ON A HIGHWAY DUE TO THE EGR DIFFUSER THE INTAKE WAS AFFECTED. DODGE HAS CURRENTLY HAD MY VEHICLE FOR ALMOST 3 MONTHS AND RECALLED PARTS HAVE NOT BEEN REPLACED AND CANNOT BE ORDERED AT THE MOMENT
Corrective Action:
VEHICLE CAUGHT ON FIRE WHILE DRIVING ON A HIGHWAY DUE TO THE EGR DIFFUSER THE INTAKE WAS AFFECTED. DODGE HAS CURRENTLY HAD MY VEHICLE FOR ALMOST 3 MONTHS AND RECALLED PARTS HAVE NOT BEEN REPLACED AND CANNOT BE ORDERED AT THE MOMENT
Additional Notes:
VEHICLE CAUGHT ON FIRE WHILE DRIVING ON A HIGHWAY DUE TO THE EGR DIFFUSER THE INTAKE WAS AFFECTED. DODGE HAS CURRENTLY HAD MY VEHICLE FOR ALMOST 3 MONTHS AND RECALLED PARTS HAVE NOT BEEN REPLACED AND CANNOT BE ORDERED AT THE MOMENT
Mfg Campaign: 11321825
Recall Date: Apr 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNED A 2016 RAM 1500. THE CONTACT STATED WHILE DRIVING ABOUT 50 MPH THE VEHICLE STALLED, FLAMES WERE SEEN COMING FROM UNDER THE HOOD AS THE CHECK ENGINE WARNING LIGHT ILLUMINATING. THE CONTACT STATED SHE WAS ABLE TO EXIT THE VEHICLE WITH NO INJURIES. THE FIRE DEPARTMENT WAS CONTACT AND EXTINGUISHED THE FIRE. A FIRE DEPARTMENT REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING LOT AND DEEMED A TOTAL LOSS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL MONTHS AGO, DUE TO A STALLING FAILURE. THE VEHICLE WAS REPAIRED UNDER SEVERAL RECALLS HOWEVER, ONE RECALL WAS NO COMPLETED DUE TO PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE DEALER STATED THAT THE PARTS WOULD BE AVAILABLE IN APRIL. THE CONTACT STATED THAT THE DEALER INFORMED HER TO ADD COOLANT TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT A FIELD INSPECTOR WOULD INSPECT THE VEHICLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 140,000.
Corrective Action:
TL* THE CONTACT OWNED A 2016 RAM 1500. THE CONTACT STATED WHILE DRIVING ABOUT 50 MPH THE VEHICLE STALLED, FLAMES WERE SEEN COMING FROM UNDER THE HOOD AS THE CHECK ENGINE WARNING LIGHT ILLUMINATING. THE CONTACT STATED SHE WAS ABLE TO EXIT THE VEHICLE WITH NO INJURIES. THE FIRE DEPARTMENT WAS CONTACT AND EXTINGUISHED THE FIRE. A FIRE DEPARTMENT REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING LOT AND DEEMED A TOTAL LOSS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL MONTHS AGO, DUE TO A STALLING FAILURE. THE VEHICLE WAS REPAIRED UNDER SEVERAL RECALLS HOWEVER, ONE RECALL WAS NO COMPLETED DUE TO PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE DEALER STATED THAT THE PARTS WOULD BE AVAILABLE IN APRIL. THE CONTACT STATED THAT THE DEALER INFORMED HER TO ADD COOLANT TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT A FIELD INSPECTOR WOULD INSPECT THE VEHICLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 140,000.
Additional Notes:
TL* THE CONTACT OWNED A 2016 RAM 1500. THE CONTACT STATED WHILE DRIVING ABOUT 50 MPH THE VEHICLE STALLED, FLAMES WERE SEEN COMING FROM UNDER THE HOOD AS THE CHECK ENGINE WARNING LIGHT ILLUMINATING. THE CONTACT STATED SHE WAS ABLE TO EXIT THE VEHICLE WITH NO INJURIES. THE FIRE DEPARTMENT WAS CONTACT AND EXTINGUISHED THE FIRE. A FIRE DEPARTMENT REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING LOT AND DEEMED A TOTAL LOSS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL MONTHS AGO, DUE TO A STALLING FAILURE. THE VEHICLE WAS REPAIRED UNDER SEVERAL RECALLS HOWEVER, ONE RECALL WAS NO COMPLETED DUE TO PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE DEALER STATED THAT THE PARTS WOULD BE AVAILABLE IN APRIL. THE CONTACT STATED THAT THE DEALER INFORMED HER TO ADD COOLANT TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT A FIELD INSPECTOR WOULD INSPECT THE VEHICLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 140,000.
Mfg Campaign: 11321418
Recall Date: Apr 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED UPON MAKING A TURN, THE POWER STEERING BECAME DIFFICULT TO OPERATE WITHOUT WARNING. THE CONTACT CONTINUED DRIVING THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED UPON MAKING A TURN, THE POWER STEERING BECAME DIFFICULT TO OPERATE WITHOUT WARNING. THE CONTACT CONTINUED DRIVING THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED UPON MAKING A TURN, THE POWER STEERING BECAME DIFFICULT TO OPERATE WITHOUT WARNING. THE CONTACT CONTINUED DRIVING THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Mfg Campaign: 11321292
Recall Date: Apr 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
SINCE I'VE HAD THE AEM UPDATED AS PART OF THE EPA SETTLEMENT I HAVE DELAY WHEN PRESSING THE GAS AND ACCELERATION, PARTICULARLY WHEN IT IS COLD. THERE HAS ALSO BEEN A SIGNIFICANT MPG DROP ALTHOUGH THAT ISN'T AN IMMEDIATE SAFETY CONCERN. THIS CAN BE A PARTICULAR ISSUE WHEN PULLING INTO INTERCHANGES OR ON TO THE HIGHWAY AS ACCELERATION IS UNPREDICTABLE.
Corrective Action:
SINCE I'VE HAD THE AEM UPDATED AS PART OF THE EPA SETTLEMENT I HAVE DELAY WHEN PRESSING THE GAS AND ACCELERATION, PARTICULARLY WHEN IT IS COLD. THERE HAS ALSO BEEN A SIGNIFICANT MPG DROP ALTHOUGH THAT ISN'T AN IMMEDIATE SAFETY CONCERN. THIS CAN BE A PARTICULAR ISSUE WHEN PULLING INTO INTERCHANGES OR ON TO THE HIGHWAY AS ACCELERATION IS UNPREDICTABLE.
Additional Notes:
SINCE I'VE HAD THE AEM UPDATED AS PART OF THE EPA SETTLEMENT I HAVE DELAY WHEN PRESSING THE GAS AND ACCELERATION, PARTICULARLY WHEN IT IS COLD. THERE HAS ALSO BEEN A SIGNIFICANT MPG DROP ALTHOUGH THAT ISN'T AN IMMEDIATE SAFETY CONCERN. THIS CAN BE A PARTICULAR ISSUE WHEN PULLING INTO INTERCHANGES OR ON TO THE HIGHWAY AS ACCELERATION IS UNPREDICTABLE.
Mfg Campaign: 11321304
Recall Date: Apr 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
SINCE I'VE HAD THE AEM UPDATED AS PART OF THE EPA SETTLEMENT I HAVE DELAY WHEN PRESSING THE GAS AND ACCELERATION, PARTICULARLY WHEN IT IS COLD. THERE HAS ALSO BEEN A SIGNIFICANT MPG DROP ALTHOUGH THAT ISN'T AN IMMEDIATE SAFETY CONCERN. THIS CAN BE A PARTICULAR ISSUE WHEN PULLING INTO INTERCHANGES OR ON TO THE HIGHWAY AS ACCELERATION IS UNPREDICTABLE.
Corrective Action:
SINCE I'VE HAD THE AEM UPDATED AS PART OF THE EPA SETTLEMENT I HAVE DELAY WHEN PRESSING THE GAS AND ACCELERATION, PARTICULARLY WHEN IT IS COLD. THERE HAS ALSO BEEN A SIGNIFICANT MPG DROP ALTHOUGH THAT ISN'T AN IMMEDIATE SAFETY CONCERN. THIS CAN BE A PARTICULAR ISSUE WHEN PULLING INTO INTERCHANGES OR ON TO THE HIGHWAY AS ACCELERATION IS UNPREDICTABLE.
Additional Notes:
SINCE I'VE HAD THE AEM UPDATED AS PART OF THE EPA SETTLEMENT I HAVE DELAY WHEN PRESSING THE GAS AND ACCELERATION, PARTICULARLY WHEN IT IS COLD. THERE HAS ALSO BEEN A SIGNIFICANT MPG DROP ALTHOUGH THAT ISN'T AN IMMEDIATE SAFETY CONCERN. THIS CAN BE A PARTICULAR ISSUE WHEN PULLING INTO INTERCHANGES OR ON TO THE HIGHWAY AS ACCELERATION IS UNPREDICTABLE.
Mfg Campaign: 11321304
Recall Date: Apr 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
SINCE I'VE HAD THE AEM UPDATED AS PART OF THE EPA SETTLEMENT I HAVE DELAY WHEN PRESSING THE GAS AND ACCELERATION, PARTICULARLY WHEN IT IS COLD. THERE HAS ALSO BEEN A SIGNIFICANT MPG DROP ALTHOUGH THAT ISN'T AN IMMEDIATE SAFETY CONCERN. THIS CAN BE A PARTICULAR ISSUE WHEN PULLING INTO INTERCHANGES OR ON TO THE HIGHWAY AS ACCELERATION IS UNPREDICTABLE.
Corrective Action:
SINCE I'VE HAD THE AEM UPDATED AS PART OF THE EPA SETTLEMENT I HAVE DELAY WHEN PRESSING THE GAS AND ACCELERATION, PARTICULARLY WHEN IT IS COLD. THERE HAS ALSO BEEN A SIGNIFICANT MPG DROP ALTHOUGH THAT ISN'T AN IMMEDIATE SAFETY CONCERN. THIS CAN BE A PARTICULAR ISSUE WHEN PULLING INTO INTERCHANGES OR ON TO THE HIGHWAY AS ACCELERATION IS UNPREDICTABLE.
Additional Notes:
SINCE I'VE HAD THE AEM UPDATED AS PART OF THE EPA SETTLEMENT I HAVE DELAY WHEN PRESSING THE GAS AND ACCELERATION, PARTICULARLY WHEN IT IS COLD. THERE HAS ALSO BEEN A SIGNIFICANT MPG DROP ALTHOUGH THAT ISN'T AN IMMEDIATE SAFETY CONCERN. THIS CAN BE A PARTICULAR ISSUE WHEN PULLING INTO INTERCHANGES OR ON TO THE HIGHWAY AS ACCELERATION IS UNPREDICTABLE.
Mfg Campaign: 11321304
Recall Date: Apr 16, 2020
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