RAM 1500 2016

Complete listing of complaints and recalls for this vehicle

1.8K
Complaints
25
Recalls

Complaints & Recalls

1.8K Complaints 25 Recalls

Official Safety Recalls - Important!

25 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 23V411000 SAFETY RECALL
80.6K Vehicles Affected
Recall Date: Jun 8, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Potential Risk:
An engine stall can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 66A
Notice Date: Oct 31, 2023
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V406000 SAFETY RECALL
138.6K Vehicles Affected
Recall Date: Jun 9, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Potential Risk:
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Z46
Notice Date: Jan 11, 2024
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V632000 SAFETY RECALL
212.4K Vehicles Affected
Recall Date: Aug 12, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

Potential Risk:
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
FREE Recall Solution:
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Y55
Notice Date: May 26, 2022
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
NHTSA Campaign: 20V475000 SAFETY RECALL
58K Vehicles Affected
Recall Date: Aug 13, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Potential Risk:
An engine stall can increase the risk of a crash.
FREE Recall Solution:
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W58
Notice Date: Feb 18, 2021
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 19V757000 SAFETY RECALL
108K Vehicles Affected
Recall Date: Oct 24, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

Potential Risk:
Combustion in the intake manifold can increase the risk of a fire.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: VB1
Notice Date: Apr 16, 2020
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 18V486000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: Jul 27, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U74
Notice Date: Sep 17, 2018
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V821000 SAFETY RECALL
1.5M Vehicles Affected
Recall Date: Dec 20, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T79
Notice Date: Feb 26, 2018
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 17V302000 SAFETY RECALL
1M Vehicles Affected
Recall Date: May 9, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.

Potential Risk:
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
FREE Recall Solution:
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T25
Notice Date: Jun 26, 2017
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 17V198000 SAFETY RECALL
30 Vehicles Affected
Recall Date: Mar 23, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.

Potential Risk:
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T20
Notice Date: Apr 24, 2017
Recall Date: Mar 23, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 16V301000 SAFETY RECALL
64 Vehicles Affected
Recall Date: May 16, 2016
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.

Potential Risk:
A fractured halfshaft may damage underbody components and create road debris, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace both front halfshafts, free of charge. The recall began on July 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S32.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: S32
Notice Date: Jul 5, 2016
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
NHTSA Campaign: 16E041000 SAFETY RECALL
345 Vehicles Affected
Recall Date: May 16, 2016
Safety Issue:

Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.

Potential Risk:
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
FREE Recall Solution:
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: S30
Notice Date: Jul 1, 2016
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
NHTSA Campaign: 16V167000 SAFETY RECALL
440 Vehicles Affected
Recall Date: Mar 23, 2016
Safety Issue:

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.

Potential Risk:
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: S19
Notice Date: May 16, 2016
Recall Date: Mar 23, 2016
Chrysler (fca Us Llc)
NHTSA Campaign: 15V663000 SAFETY RECALL
253 Vehicles Affected
Recall Date: Oct 16, 2015
Safety Issue:

Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.

Potential Risk:
Without a heat shield, heat from the exhaust system may damage the spare tire. When used, the damaged tire may have a tread separation or side wall rupture, resulting in a loss of control and an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will install a spare tire heat shield if the vehicle is missing one. Vehicles that have already been sold with an excess of 50 miles will also have their spare tires replaced. These repairs will be performed free of charge. The recall began on December 2, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R58.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: R58
Notice Date: Dec 2, 2015
Recall Date: Oct 16, 2015
Chrysler (fca Us Llc)
NHTSA Campaign: 15V661000 SAFETY RECALL
61.9K Vehicles Affected
Recall Date: Oct 15, 2015
Safety Issue:

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.

Potential Risk:
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: R59
Notice Date: Nov 23, 2015
Recall Date: Oct 15, 2015

Consumer Complaints

1.8K Complaints
Chrysler (fca Us, Llc)
Campaign: 11340369 Other
Jul 20, 2020
Defect Description:

STEERING

Potential Consequences:

TRUCK HAS ELECTRIC POWER STEERING. WAS IN A PARKING LOT AND STARTED THE TRUCK BUT THE STEERING WAS LOCKED. COULD NOT GET IT TO UNLOCK AND HAD TOWED TO NEAREST DODGE DEALER. THEY ARE SAYING IT IS THE RACK AND PINION THAT IS BAD AND NEEDS REPLACED. TRUCK ONLY HAS 23000 MILES ON IT AND IS CURRENTLY OWNED BY A SINGLE MOM WHO ONLY USES IT TO TAKE HER KIDS TO SCHOOL, GO TO WORK 3 DAYS A WEEK AND ERRANDS AROUND SMALL TOWN. USUALLY DRIVES MAXIMUM OF 50-75 MILES OR LESS PER WEEK.

Corrective Action:

TRUCK HAS ELECTRIC POWER STEERING. WAS IN A PARKING LOT AND STARTED THE TRUCK BUT THE STEERING WAS LOCKED. COULD NOT GET IT TO UNLOCK AND HAD TOWED TO NEAREST DODGE DEALER. THEY ARE SAYING IT IS THE RACK AND PINION THAT IS BAD AND NEEDS REPLACED. TRUCK ONLY HAS 23000 MILES ON IT AND IS CURRENTLY OWNED BY A SINGLE MOM WHO ONLY USES IT TO TAKE HER KIDS TO SCHOOL, GO TO WORK 3 DAYS A WEEK AND ERRANDS AROUND SMALL TOWN. USUALLY DRIVES MAXIMUM OF 50-75 MILES OR LESS PER WEEK.

Additional Notes:

TRUCK HAS ELECTRIC POWER STEERING. WAS IN A PARKING LOT AND STARTED THE TRUCK BUT THE STEERING WAS LOCKED. COULD NOT GET IT TO UNLOCK AND HAD TOWED TO NEAREST DODGE DEALER. THEY ARE SAYING IT IS THE RACK AND PINION THAT IS BAD AND NEEDS REPLACED. TRUCK ONLY HAS 23000 MILES ON IT AND IS CURRENTLY OWNED BY A SINGLE MOM WHO ONLY USES IT TO TAKE HER KIDS TO SCHOOL, GO TO WORK 3 DAYS A WEEK AND ERRANDS AROUND SMALL TOWN. USUALLY DRIVES MAXIMUM OF 50-75 MILES OR LESS PER WEEK.

Manufacturer: RAM
Mfg Campaign: 11340369
Notice Date: Jul 20, 2020
Recall Date: Jul 20, 2020
Chrysler (fca Us, Llc)
Campaign: 11340454 Other
Jul 20, 2020
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

THIS BEGAN INTERMITTENTLY, BUT IS NOW CONSTANT WHILE DRIVING AND WHILE STATIONARY. AFTER FULLY FILLING THE GAS TANK A WARNING LIGHT FLASHES AND HAS A PICTURE OF THE FUEL TANK, AND THE FUEL LEVEL INDICATES THAT THE FUEL LEVEL IS EMPTY; A FALSE FUEL TANK READING.

Corrective Action:

THIS BEGAN INTERMITTENTLY, BUT IS NOW CONSTANT WHILE DRIVING AND WHILE STATIONARY. AFTER FULLY FILLING THE GAS TANK A WARNING LIGHT FLASHES AND HAS A PICTURE OF THE FUEL TANK, AND THE FUEL LEVEL INDICATES THAT THE FUEL LEVEL IS EMPTY; A FALSE FUEL TANK READING.

Additional Notes:

THIS BEGAN INTERMITTENTLY, BUT IS NOW CONSTANT WHILE DRIVING AND WHILE STATIONARY. AFTER FULLY FILLING THE GAS TANK A WARNING LIGHT FLASHES AND HAS A PICTURE OF THE FUEL TANK, AND THE FUEL LEVEL INDICATES THAT THE FUEL LEVEL IS EMPTY; A FALSE FUEL TANK READING.

Manufacturer: RAM
Mfg Campaign: 11340454
Notice Date: Jul 20, 2020
Recall Date: Jul 20, 2020
Chrysler (fca Us, Llc)
Campaign: 11340185 Other
Jul 18, 2020
Defect Description:

STEERING

Potential Consequences:

I EXPERIENCED INTERMITTENT STEERING EFFORT TURNING A CORNER,ALMOST RAN INTO POLE WHEN I COULD NOT TURN ONTO MY STREET. MECHANIC SAID MY STEERING RACK FAILED. TRUCK HAS 44,000 MILES.

Corrective Action:

I EXPERIENCED INTERMITTENT STEERING EFFORT TURNING A CORNER,ALMOST RAN INTO POLE WHEN I COULD NOT TURN ONTO MY STREET. MECHANIC SAID MY STEERING RACK FAILED. TRUCK HAS 44,000 MILES.

Additional Notes:

I EXPERIENCED INTERMITTENT STEERING EFFORT TURNING A CORNER,ALMOST RAN INTO POLE WHEN I COULD NOT TURN ONTO MY STREET. MECHANIC SAID MY STEERING RACK FAILED. TRUCK HAS 44,000 MILES.

Manufacturer: RAM
Mfg Campaign: 11340185
Notice Date: Jul 18, 2020
Recall Date: Jul 18, 2020
Chrysler (fca Us, Llc)
Campaign: 11339682 Other
Jul 16, 2020
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

FAULTY FUEL SENSOR AND THERE'S ONLY 54700 MILES ON IT.HAPPENS ON AND OFF,I FILL THE TANK AND I GET A MSG SAYING LOW FUEL,GAUGE IS ON EMPTY AND THE ENGINE LIGHT POPS ON.LOOKED INTO IT AND IT SEEMS THIS IS HAPPENING EVERYWHERE WITH THE DODGE RAMS.

Corrective Action:

FAULTY FUEL SENSOR AND THERE'S ONLY 54700 MILES ON IT.HAPPENS ON AND OFF,I FILL THE TANK AND I GET A MSG SAYING LOW FUEL,GAUGE IS ON EMPTY AND THE ENGINE LIGHT POPS ON.LOOKED INTO IT AND IT SEEMS THIS IS HAPPENING EVERYWHERE WITH THE DODGE RAMS.

Additional Notes:

FAULTY FUEL SENSOR AND THERE'S ONLY 54700 MILES ON IT.HAPPENS ON AND OFF,I FILL THE TANK AND I GET A MSG SAYING LOW FUEL,GAUGE IS ON EMPTY AND THE ENGINE LIGHT POPS ON.LOOKED INTO IT AND IT SEEMS THIS IS HAPPENING EVERYWHERE WITH THE DODGE RAMS.

Manufacturer: RAM
Mfg Campaign: 11339682
Notice Date: Jul 16, 2020
Recall Date: Jul 16, 2020
Chrysler (fca Us, Llc)
Campaign: 11338596 Other
Jul 10, 2020
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

P0463 STATING THAT THE FUEL LEVEL CIRCUIT WAS FAILING GIVING OFF FALSE FUEL TANK LEVEL READINGS AND CHECK ENGINE LIGHT TURNING ON WHILE DRIVING. TRUCK HAS SLIGHTLY OVER 60K MILES FUEL NEEDLE FLUCTUATES FROM EMPTY TO QUARTER OF A TANK AT TIMES WHILE DRIVING

Corrective Action:

P0463 STATING THAT THE FUEL LEVEL CIRCUIT WAS FAILING GIVING OFF FALSE FUEL TANK LEVEL READINGS AND CHECK ENGINE LIGHT TURNING ON WHILE DRIVING. TRUCK HAS SLIGHTLY OVER 60K MILES FUEL NEEDLE FLUCTUATES FROM EMPTY TO QUARTER OF A TANK AT TIMES WHILE DRIVING

Additional Notes:

P0463 STATING THAT THE FUEL LEVEL CIRCUIT WAS FAILING GIVING OFF FALSE FUEL TANK LEVEL READINGS AND CHECK ENGINE LIGHT TURNING ON WHILE DRIVING. TRUCK HAS SLIGHTLY OVER 60K MILES FUEL NEEDLE FLUCTUATES FROM EMPTY TO QUARTER OF A TANK AT TIMES WHILE DRIVING

Manufacturer: RAM
Mfg Campaign: 11338596
Notice Date: Jul 10, 2020
Recall Date: Jul 10, 2020
Chrysler (fca Us, Llc)
Campaign: 11338240 Other
Jul 8, 2020
Defect Description:

ENGINE

Potential Consequences:

TL* THE CONTACT OWNED 2016 RAM 1500. THE CONTACT STATED WHILE DRIVING 60 MPH, ABNORMAL SOUNDS WERE COMING FROM THE ENGINE WHICH CAUSED THE VEHICLE TO STALL, THE CONTACT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND THE ENGINE COMPARTMENT WAS ON FIRE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT AND A FIRE DEPARTMENT REPORT WAS FILED. THE CONTACT STATED THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE CONTACT STATED A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000

Corrective Action:

TL* THE CONTACT OWNED 2016 RAM 1500. THE CONTACT STATED WHILE DRIVING 60 MPH, ABNORMAL SOUNDS WERE COMING FROM THE ENGINE WHICH CAUSED THE VEHICLE TO STALL, THE CONTACT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND THE ENGINE COMPARTMENT WAS ON FIRE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT AND A FIRE DEPARTMENT REPORT WAS FILED. THE CONTACT STATED THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE CONTACT STATED A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000

Additional Notes:

TL* THE CONTACT OWNED 2016 RAM 1500. THE CONTACT STATED WHILE DRIVING 60 MPH, ABNORMAL SOUNDS WERE COMING FROM THE ENGINE WHICH CAUSED THE VEHICLE TO STALL, THE CONTACT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND THE ENGINE COMPARTMENT WAS ON FIRE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT AND A FIRE DEPARTMENT REPORT WAS FILED. THE CONTACT STATED THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE CONTACT STATED A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000

Manufacturer: RAM
Mfg Campaign: 11338240
Notice Date: Jul 8, 2020
Recall Date: Jul 8, 2020
Chrysler (fca Us, Llc)
Campaign: 11331699 Other
Jun 30, 2020
Defect Description:

ENGINE

Potential Consequences:

I TOOK MY 2016 RAM TO THE DEALERSHIP WITH A TICKING NOISE. THEY TOLD ME IT WAS THE MANIFOLD BOLTS AND THAT RAM WERE NOTORIOUS FOR HAVING THIS ISSUE. I HAVE 64,500 MILES ON THE TRUCK AND THEY TOLD ME IT WAS OUT OF WARRANTY. I THEN EMAIL DODGE CARES AND WAS ASKED WHY WE TOOK IT SOMEWHERE ELSE OTHER THAN AN AUTHORIZED LOCATION WHEN IT STILL HAD AN ACTIVE WARRANTY? WE EXPLAINED THAT WE WERE TOLD IT DID NOT HAVE AN ACTIVE WARRANTY. THEY SAID THEY WOULD LOOK INTO IT. I GET AN EMAIL TODAY STATING THAT IT IS NOT COVERED. I DRIVE THIS 3 TIMES A WEEK TO DELIVER MEALS ON WHEELS. IT WAS VERY DANGEROUS FROM MY UNDERSTANDING AND THIS IS A KNOWN PROBLEM ON RAMS. THEY SHOULD INVESTIGATE WHY THIS IS HAPPENING WITH RAM MODELS 2009- CURRENT MODELS.

Corrective Action:

I TOOK MY 2016 RAM TO THE DEALERSHIP WITH A TICKING NOISE. THEY TOLD ME IT WAS THE MANIFOLD BOLTS AND THAT RAM WERE NOTORIOUS FOR HAVING THIS ISSUE. I HAVE 64,500 MILES ON THE TRUCK AND THEY TOLD ME IT WAS OUT OF WARRANTY. I THEN EMAIL DODGE CARES AND WAS ASKED WHY WE TOOK IT SOMEWHERE ELSE OTHER THAN AN AUTHORIZED LOCATION WHEN IT STILL HAD AN ACTIVE WARRANTY? WE EXPLAINED THAT WE WERE TOLD IT DID NOT HAVE AN ACTIVE WARRANTY. THEY SAID THEY WOULD LOOK INTO IT. I GET AN EMAIL TODAY STATING THAT IT IS NOT COVERED. I DRIVE THIS 3 TIMES A WEEK TO DELIVER MEALS ON WHEELS. IT WAS VERY DANGEROUS FROM MY UNDERSTANDING AND THIS IS A KNOWN PROBLEM ON RAMS. THEY SHOULD INVESTIGATE WHY THIS IS HAPPENING WITH RAM MODELS 2009- CURRENT MODELS.

Additional Notes:

I TOOK MY 2016 RAM TO THE DEALERSHIP WITH A TICKING NOISE. THEY TOLD ME IT WAS THE MANIFOLD BOLTS AND THAT RAM WERE NOTORIOUS FOR HAVING THIS ISSUE. I HAVE 64,500 MILES ON THE TRUCK AND THEY TOLD ME IT WAS OUT OF WARRANTY. I THEN EMAIL DODGE CARES AND WAS ASKED WHY WE TOOK IT SOMEWHERE ELSE OTHER THAN AN AUTHORIZED LOCATION WHEN IT STILL HAD AN ACTIVE WARRANTY? WE EXPLAINED THAT WE WERE TOLD IT DID NOT HAVE AN ACTIVE WARRANTY. THEY SAID THEY WOULD LOOK INTO IT. I GET AN EMAIL TODAY STATING THAT IT IS NOT COVERED. I DRIVE THIS 3 TIMES A WEEK TO DELIVER MEALS ON WHEELS. IT WAS VERY DANGEROUS FROM MY UNDERSTANDING AND THIS IS A KNOWN PROBLEM ON RAMS. THEY SHOULD INVESTIGATE WHY THIS IS HAPPENING WITH RAM MODELS 2009- CURRENT MODELS.

Manufacturer: RAM
Mfg Campaign: 11331699
Notice Date: Jun 30, 2020
Recall Date: Jun 30, 2020
Chrysler (fca Us, Llc)
Campaign: 11331819 Other
Jun 30, 2020
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BERT OGDEN CHRYSLER DODGE JEEP RAM (8421 W. EXPY 83, HARLINGEN, TX 78552, (956) 335-3018) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Corrective Action:

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BERT OGDEN CHRYSLER DODGE JEEP RAM (8421 W. EXPY 83, HARLINGEN, TX 78552, (956) 335-3018) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Additional Notes:

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BERT OGDEN CHRYSLER DODGE JEEP RAM (8421 W. EXPY 83, HARLINGEN, TX 78552, (956) 335-3018) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Manufacturer: RAM
Mfg Campaign: 11331819
Notice Date: Jun 30, 2020
Recall Date: Jun 30, 2020
Chrysler (fca Us, Llc)
Campaign: 11331147 Other
Jun 26, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

WHEN YOU STOP AND PUT IT IN PARK AND YOU PUT IT IN DRIVE(LIKE IN A RESTAURANT DRIVEWAY) A MESSAGE COMES ON THE DASH SAYING THE VEHICLE IS NOT IN PARK AND WILL NOT MOVE. I HAVE TO TURN IT OFF AND WAIT FOR ABOUT A MINUTE TO TRY AGAIN. *TR

Corrective Action:

WHEN YOU STOP AND PUT IT IN PARK AND YOU PUT IT IN DRIVE(LIKE IN A RESTAURANT DRIVEWAY) A MESSAGE COMES ON THE DASH SAYING THE VEHICLE IS NOT IN PARK AND WILL NOT MOVE. I HAVE TO TURN IT OFF AND WAIT FOR ABOUT A MINUTE TO TRY AGAIN. *TR

Additional Notes:

WHEN YOU STOP AND PUT IT IN PARK AND YOU PUT IT IN DRIVE(LIKE IN A RESTAURANT DRIVEWAY) A MESSAGE COMES ON THE DASH SAYING THE VEHICLE IS NOT IN PARK AND WILL NOT MOVE. I HAVE TO TURN IT OFF AND WAIT FOR ABOUT A MINUTE TO TRY AGAIN. *TR

Manufacturer: RAM
Mfg Campaign: 11331147
Notice Date: Jun 26, 2020
Recall Date: Jun 26, 2020
Chrysler (fca Us, Llc)
Campaign: 11330776 Other
Jun 25, 2020
Defect Description:

STRUCTURE:BODY

Potential Consequences:

THE DRIVER'S SIDE INTERIOR DOOR LATCH HAS FAILED EVEN THOUGH THE VEHICLE HAS LESS THAN 50K MILES. THIS OCCURRED WHEN THE VEHICLE WAS STATIONARY. I AM A SAFETY ENGINEER. THE INTERIOR LATCH FUNCTION IS A SAFETY CRITICAL MEANS OF EMERGENCY EGRESS AKIN TO CRASH BARS ON BUILDINGS; NO WAY SHOULD IT FAIL IN A VEHICLE THIS RECENTLY BUILT AND OF SUCH LOW MILEAGE. RAM INFORMED ME IT WAS A NON-WARRANTY ITEM WHICH IN ITSELF SURPRISING. THE REPAIR BILL IS $521, WHICH IN SOME CASES WILL BE EXPENSIVE ENOUGH THAT SOME WILL FORGO GETTING IT FIXED, IMPERILING THEMSELVES SHOULD THEY NEED TO QUICKLY EGRESS THE VEHICLE IN THE EVEN OF A FIRE OR SUBMERSION, FOR EXAMPLE. I ASKED THEM FOR INFORMATION ON HOW FREQUENTLY THIS PARTICULAR TYPE OF FAILURE PARTICULAR LATCH MECHANISM AND THEY WERE MOST DEFINITELY NOT FORTHCOMING. I ASKED THEM TO ELEVATE MY CASE TO SOMEONE MORE SENIOR, GIVEN CRITICAL THE NATURE OF THE FAILURE FROM A SAFETY STANDPOINT. THEY REFUSED. SO, I GUESS THE BALL IS IN NHTSA'S COURT. SOMEONE SHOULD DEFINITELY REACH OUT TO FCA AND INQUIRE ABOUT THE FAILURE RATE OF THIS PARTICULAR MECHANISM. *TR

Corrective Action:

THE DRIVER'S SIDE INTERIOR DOOR LATCH HAS FAILED EVEN THOUGH THE VEHICLE HAS LESS THAN 50K MILES. THIS OCCURRED WHEN THE VEHICLE WAS STATIONARY. I AM A SAFETY ENGINEER. THE INTERIOR LATCH FUNCTION IS A SAFETY CRITICAL MEANS OF EMERGENCY EGRESS AKIN TO CRASH BARS ON BUILDINGS; NO WAY SHOULD IT FAIL IN A VEHICLE THIS RECENTLY BUILT AND OF SUCH LOW MILEAGE. RAM INFORMED ME IT WAS A NON-WARRANTY ITEM WHICH IN ITSELF SURPRISING. THE REPAIR BILL IS $521, WHICH IN SOME CASES WILL BE EXPENSIVE ENOUGH THAT SOME WILL FORGO GETTING IT FIXED, IMPERILING THEMSELVES SHOULD THEY NEED TO QUICKLY EGRESS THE VEHICLE IN THE EVEN OF A FIRE OR SUBMERSION, FOR EXAMPLE. I ASKED THEM FOR INFORMATION ON HOW FREQUENTLY THIS PARTICULAR TYPE OF FAILURE PARTICULAR LATCH MECHANISM AND THEY WERE MOST DEFINITELY NOT FORTHCOMING. I ASKED THEM TO ELEVATE MY CASE TO SOMEONE MORE SENIOR, GIVEN CRITICAL THE NATURE OF THE FAILURE FROM A SAFETY STANDPOINT. THEY REFUSED. SO, I GUESS THE BALL IS IN NHTSA'S COURT. SOMEONE SHOULD DEFINITELY REACH OUT TO FCA AND INQUIRE ABOUT THE FAILURE RATE OF THIS PARTICULAR MECHANISM. *TR

Additional Notes:

THE DRIVER'S SIDE INTERIOR DOOR LATCH HAS FAILED EVEN THOUGH THE VEHICLE HAS LESS THAN 50K MILES. THIS OCCURRED WHEN THE VEHICLE WAS STATIONARY. I AM A SAFETY ENGINEER. THE INTERIOR LATCH FUNCTION IS A SAFETY CRITICAL MEANS OF EMERGENCY EGRESS AKIN TO CRASH BARS ON BUILDINGS; NO WAY SHOULD IT FAIL IN A VEHICLE THIS RECENTLY BUILT AND OF SUCH LOW MILEAGE. RAM INFORMED ME IT WAS A NON-WARRANTY ITEM WHICH IN ITSELF SURPRISING. THE REPAIR BILL IS $521, WHICH IN SOME CASES WILL BE EXPENSIVE ENOUGH THAT SOME WILL FORGO GETTING IT FIXED, IMPERILING THEMSELVES SHOULD THEY NEED TO QUICKLY EGRESS THE VEHICLE IN THE EVEN OF A FIRE OR SUBMERSION, FOR EXAMPLE. I ASKED THEM FOR INFORMATION ON HOW FREQUENTLY THIS PARTICULAR TYPE OF FAILURE PARTICULAR LATCH MECHANISM AND THEY WERE MOST DEFINITELY NOT FORTHCOMING. I ASKED THEM TO ELEVATE MY CASE TO SOMEONE MORE SENIOR, GIVEN CRITICAL THE NATURE OF THE FAILURE FROM A SAFETY STANDPOINT. THEY REFUSED. SO, I GUESS THE BALL IS IN NHTSA'S COURT. SOMEONE SHOULD DEFINITELY REACH OUT TO FCA AND INQUIRE ABOUT THE FAILURE RATE OF THIS PARTICULAR MECHANISM. *TR

Manufacturer: RAM
Mfg Campaign: 11330776
Notice Date: Jun 25, 2020
Recall Date: Jun 25, 2020
Chrysler (fca Us, Llc)
Campaign: 11329559 Other
Jun 18, 2020
Defect Description:

ENGINE

Potential Consequences:

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Corrective Action:

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Additional Notes:

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Manufacturer: RAM
Mfg Campaign: 11329559
Notice Date: Jun 18, 2020
Recall Date: Jun 18, 2020
Chrysler (fca Us, Llc)
Campaign: 11329574 Other
Jun 18, 2020
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO MCSWEENEY CHRYSLER DODGE JEEP RAM (2605 DR JOHN HAYNES DR, PELL CITY, AL 35125; (205) 813-7020) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF*JB

Corrective Action:

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO MCSWEENEY CHRYSLER DODGE JEEP RAM (2605 DR JOHN HAYNES DR, PELL CITY, AL 35125; (205) 813-7020) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF*JB

Additional Notes:

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO MCSWEENEY CHRYSLER DODGE JEEP RAM (2605 DR JOHN HAYNES DR, PELL CITY, AL 35125; (205) 813-7020) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF*JB

Manufacturer: RAM
Mfg Campaign: 11329574
Notice Date: Jun 18, 2020
Recall Date: Jun 18, 2020
Chrysler (fca Us, Llc)
Campaign: 11329036 Other
Jun 15, 2020
Defect Description:

ENGINE

Potential Consequences:

THE EXHAUST GAS RECIRCULATION (EGR) COOLER MAY CRACK AND ALLOW PRE-HEATED VAPORIZED COOLANT TO ENTER THE EGR SYSTEM. THIS MIXTURE MAY COMBUST INSIDE THE INTAKE MANIFOLD. THERE IS.A SAFETY RECALL, BUT THEY REFUSE TO FIX IT.. I HAVE TRIED SINCE NOVEMBER OF 2019 TO GET THIS ISSUE FIXED WITH NO SUCCESS. I M TOLD CHRYSLER WILL NOT FIX THIS EVEN THOUGH THERE IS. RISK OF FIRE. *TR

Corrective Action:

THE EXHAUST GAS RECIRCULATION (EGR) COOLER MAY CRACK AND ALLOW PRE-HEATED VAPORIZED COOLANT TO ENTER THE EGR SYSTEM. THIS MIXTURE MAY COMBUST INSIDE THE INTAKE MANIFOLD. THERE IS.A SAFETY RECALL, BUT THEY REFUSE TO FIX IT.. I HAVE TRIED SINCE NOVEMBER OF 2019 TO GET THIS ISSUE FIXED WITH NO SUCCESS. I M TOLD CHRYSLER WILL NOT FIX THIS EVEN THOUGH THERE IS. RISK OF FIRE. *TR

Additional Notes:

THE EXHAUST GAS RECIRCULATION (EGR) COOLER MAY CRACK AND ALLOW PRE-HEATED VAPORIZED COOLANT TO ENTER THE EGR SYSTEM. THIS MIXTURE MAY COMBUST INSIDE THE INTAKE MANIFOLD. THERE IS.A SAFETY RECALL, BUT THEY REFUSE TO FIX IT.. I HAVE TRIED SINCE NOVEMBER OF 2019 TO GET THIS ISSUE FIXED WITH NO SUCCESS. I M TOLD CHRYSLER WILL NOT FIX THIS EVEN THOUGH THERE IS. RISK OF FIRE. *TR

Manufacturer: RAM
Mfg Campaign: 11329036
Notice Date: Jun 15, 2020
Recall Date: Jun 15, 2020
Chrysler (fca Us, Llc)
Campaign: 11328744 Other
Jun 14, 2020
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

ELECTRONIC THROTTLE CONTROL LIGHT KEEPS COMING AND TRUCK WILL GO INTO LIMP MODE. HAS HAPPENED WHILE IN MOTION ON A HIGHWAY AND ALSO IN TOWN.

Corrective Action:

ELECTRONIC THROTTLE CONTROL LIGHT KEEPS COMING AND TRUCK WILL GO INTO LIMP MODE. HAS HAPPENED WHILE IN MOTION ON A HIGHWAY AND ALSO IN TOWN.

Additional Notes:

ELECTRONIC THROTTLE CONTROL LIGHT KEEPS COMING AND TRUCK WILL GO INTO LIMP MODE. HAS HAPPENED WHILE IN MOTION ON A HIGHWAY AND ALSO IN TOWN.

Manufacturer: RAM
Mfg Campaign: 11328744
Notice Date: Jun 14, 2020
Recall Date: Jun 14, 2020
Chrysler (fca Us, Llc)
Campaign: 11328698 Other
Jun 13, 2020
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

WHY IS THERE RECALL ON THE DODGE RAM 1500 FUEL SENSOR? DRIVING DOWN THE INTERSTATE AND ALL OF A SUDDEN MY GAS GAGE DROPS WITH ALARMS AND CHECK ENGINE LIGHT COMES ON. I COULD HAVE HAD AN ACCIDENT IN TRAFFIC AND HAVING TO LOOK DOWN AT THE DASHBOARD IN SUCH IN HASTE. TOO MANY ISSUES FROM OTHERS WITH THE SAME ISSUE NOTED ON FORUM. EITHER TAKE CARE OF THE FAULTY PROBLEMS OR LOSE CUSTOMERS BECAUSE WORD WILL GET AROUND. HAPPENED IN.NOV 2019 AND JUNE 2020. *TR

Corrective Action:

WHY IS THERE RECALL ON THE DODGE RAM 1500 FUEL SENSOR? DRIVING DOWN THE INTERSTATE AND ALL OF A SUDDEN MY GAS GAGE DROPS WITH ALARMS AND CHECK ENGINE LIGHT COMES ON. I COULD HAVE HAD AN ACCIDENT IN TRAFFIC AND HAVING TO LOOK DOWN AT THE DASHBOARD IN SUCH IN HASTE. TOO MANY ISSUES FROM OTHERS WITH THE SAME ISSUE NOTED ON FORUM. EITHER TAKE CARE OF THE FAULTY PROBLEMS OR LOSE CUSTOMERS BECAUSE WORD WILL GET AROUND. HAPPENED IN.NOV 2019 AND JUNE 2020. *TR

Additional Notes:

WHY IS THERE RECALL ON THE DODGE RAM 1500 FUEL SENSOR? DRIVING DOWN THE INTERSTATE AND ALL OF A SUDDEN MY GAS GAGE DROPS WITH ALARMS AND CHECK ENGINE LIGHT COMES ON. I COULD HAVE HAD AN ACCIDENT IN TRAFFIC AND HAVING TO LOOK DOWN AT THE DASHBOARD IN SUCH IN HASTE. TOO MANY ISSUES FROM OTHERS WITH THE SAME ISSUE NOTED ON FORUM. EITHER TAKE CARE OF THE FAULTY PROBLEMS OR LOSE CUSTOMERS BECAUSE WORD WILL GET AROUND. HAPPENED IN.NOV 2019 AND JUNE 2020. *TR

Manufacturer: RAM
Mfg Campaign: 11328698
Notice Date: Jun 13, 2020
Recall Date: Jun 13, 2020
Chrysler (fca Us, Llc)
Campaign: 11328426 Other
Jun 11, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

THERE HAS BEEN AN OPEN RECALL ON THIS VEHICLE SINCE NOVEMBER 2019. THE MOPAR SITE SAYS THE PARTS ARE AVAILABLE BUT I HAVE CONTACTED 3 DEALERS WHO ALL SAY THE PARTS ARE NOT AVAILABLE. THIS IS A SAFETY RECALL SO THIS IS UNACCEPTABLE. HOW CAN I PROCEED WITH GETTING THIS FIXED. *TR

Corrective Action:

THERE HAS BEEN AN OPEN RECALL ON THIS VEHICLE SINCE NOVEMBER 2019. THE MOPAR SITE SAYS THE PARTS ARE AVAILABLE BUT I HAVE CONTACTED 3 DEALERS WHO ALL SAY THE PARTS ARE NOT AVAILABLE. THIS IS A SAFETY RECALL SO THIS IS UNACCEPTABLE. HOW CAN I PROCEED WITH GETTING THIS FIXED. *TR

Additional Notes:

THERE HAS BEEN AN OPEN RECALL ON THIS VEHICLE SINCE NOVEMBER 2019. THE MOPAR SITE SAYS THE PARTS ARE AVAILABLE BUT I HAVE CONTACTED 3 DEALERS WHO ALL SAY THE PARTS ARE NOT AVAILABLE. THIS IS A SAFETY RECALL SO THIS IS UNACCEPTABLE. HOW CAN I PROCEED WITH GETTING THIS FIXED. *TR

Manufacturer: RAM
Mfg Campaign: 11328426
Notice Date: Jun 11, 2020
Recall Date: Jun 11, 2020
Chrysler (fca Us, Llc)
Campaign: 11327418 Other
Jun 5, 2020
Defect Description:

EQUIPMENT

Potential Consequences:

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. NEMER CHRYSLER JEEP DODGE RAM (728 QUAKER RD, QUEENSBURY, NY 12804) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

Corrective Action:

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. NEMER CHRYSLER JEEP DODGE RAM (728 QUAKER RD, QUEENSBURY, NY 12804) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

Additional Notes:

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. NEMER CHRYSLER JEEP DODGE RAM (728 QUAKER RD, QUEENSBURY, NY 12804) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

Manufacturer: RAM
Mfg Campaign: 11327418
Notice Date: Jun 5, 2020
Recall Date: Jun 5, 2020
Chrysler (fca Us, Llc)
Campaign: 11327418 Other
Jun 5, 2020
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. NEMER CHRYSLER JEEP DODGE RAM (728 QUAKER RD, QUEENSBURY, NY 12804) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

Corrective Action:

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. NEMER CHRYSLER JEEP DODGE RAM (728 QUAKER RD, QUEENSBURY, NY 12804) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

Additional Notes:

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. NEMER CHRYSLER JEEP DODGE RAM (728 QUAKER RD, QUEENSBURY, NY 12804) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

Manufacturer: RAM
Mfg Campaign: 11327418
Notice Date: Jun 5, 2020
Recall Date: Jun 5, 2020
Chrysler (fca Us, Llc)
Campaign: 11327418 Other
Jun 5, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. NEMER CHRYSLER JEEP DODGE RAM (728 QUAKER RD, QUEENSBURY, NY 12804) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

Corrective Action:

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. NEMER CHRYSLER JEEP DODGE RAM (728 QUAKER RD, QUEENSBURY, NY 12804) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

Additional Notes:

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. NEMER CHRYSLER JEEP DODGE RAM (728 QUAKER RD, QUEENSBURY, NY 12804) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

Manufacturer: RAM
Mfg Campaign: 11327418
Notice Date: Jun 5, 2020
Recall Date: Jun 5, 2020
Chrysler (fca Us, Llc)
Campaign: 11327293 Other
Jun 4, 2020
Defect Description:

ENGINE

Potential Consequences:

TL* THE CONTACT OWNED A 2016 RAM 1500. THE CONTACT STATED THAT WHILE MERGING INTO TRAFFIC AT 30 MPH, THERE WAS A STREAM OF SMOKE FROM THE FRONT DRIVER'S TIRE WELL. THE VEHICLE WAS PULLED OVER. ANOTHER VEHICLE OWNER WHO NOTICED THE FIRE PULLED OVER AND ATTEMPTED, IN VAIN, TO EXTINGUISH THE FIRE WITH HIS OWN FIRE EXTINGUISHER, THE FIRE WAS SO INTENSE THAT THE VEHICLE BURNT TO THE GROUND WITHIN MINUTES. THERE WAS NO WARNING. THE FIRE DEPARTMENT WAS CALLED BUT IT WAS TOO LATE TO STOP THE FIRE. A FIRE REPORT WAS FILED. THERE WAS NO INJURY REPORTED. THE CONTACT CALLED THE WESTGATE CHRYSLER JEEP DODGE RAM DEALER (2695 E MAIN ST, PLAINFIELD, IN 46168, (317) 839-6554) AND WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS TOTALED AND THE REMNANT WAS TOWED TO A TOW YARD. THE FAILURE MILEAGE WAS 60,000.

Corrective Action:

TL* THE CONTACT OWNED A 2016 RAM 1500. THE CONTACT STATED THAT WHILE MERGING INTO TRAFFIC AT 30 MPH, THERE WAS A STREAM OF SMOKE FROM THE FRONT DRIVER'S TIRE WELL. THE VEHICLE WAS PULLED OVER. ANOTHER VEHICLE OWNER WHO NOTICED THE FIRE PULLED OVER AND ATTEMPTED, IN VAIN, TO EXTINGUISH THE FIRE WITH HIS OWN FIRE EXTINGUISHER, THE FIRE WAS SO INTENSE THAT THE VEHICLE BURNT TO THE GROUND WITHIN MINUTES. THERE WAS NO WARNING. THE FIRE DEPARTMENT WAS CALLED BUT IT WAS TOO LATE TO STOP THE FIRE. A FIRE REPORT WAS FILED. THERE WAS NO INJURY REPORTED. THE CONTACT CALLED THE WESTGATE CHRYSLER JEEP DODGE RAM DEALER (2695 E MAIN ST, PLAINFIELD, IN 46168, (317) 839-6554) AND WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS TOTALED AND THE REMNANT WAS TOWED TO A TOW YARD. THE FAILURE MILEAGE WAS 60,000.

Additional Notes:

TL* THE CONTACT OWNED A 2016 RAM 1500. THE CONTACT STATED THAT WHILE MERGING INTO TRAFFIC AT 30 MPH, THERE WAS A STREAM OF SMOKE FROM THE FRONT DRIVER'S TIRE WELL. THE VEHICLE WAS PULLED OVER. ANOTHER VEHICLE OWNER WHO NOTICED THE FIRE PULLED OVER AND ATTEMPTED, IN VAIN, TO EXTINGUISH THE FIRE WITH HIS OWN FIRE EXTINGUISHER, THE FIRE WAS SO INTENSE THAT THE VEHICLE BURNT TO THE GROUND WITHIN MINUTES. THERE WAS NO WARNING. THE FIRE DEPARTMENT WAS CALLED BUT IT WAS TOO LATE TO STOP THE FIRE. A FIRE REPORT WAS FILED. THERE WAS NO INJURY REPORTED. THE CONTACT CALLED THE WESTGATE CHRYSLER JEEP DODGE RAM DEALER (2695 E MAIN ST, PLAINFIELD, IN 46168, (317) 839-6554) AND WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS TOTALED AND THE REMNANT WAS TOWED TO A TOW YARD. THE FAILURE MILEAGE WAS 60,000.

Manufacturer: RAM
Mfg Campaign: 11327293
Notice Date: Jun 4, 2020
Recall Date: Jun 4, 2020
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