Complaints & Recalls
Official Safety Recalls - Important!
25 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T25
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S32
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S30
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S19
Recall Date: Mar 23, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R58
Recall Date: Oct 16, 2015
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R59
Recall Date: Oct 15, 2015
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE CRUSE CONTROL OPERATED INTERMITTENTLY AT FIRST BUT BECAME INOPERABLE. THE CONTACT CALLED THE PAYNE AUTO GROUP DEALER, LOCATED AT 2401 E EXPRESSWAY 83, WESLACO, TX 78596, WHERE THE TECHNICIAN STATED THAT AN UNKNOWN RECALL WAS REPAIRED PREVIOUSLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE CRUSE CONTROL OPERATED INTERMITTENTLY AT FIRST BUT BECAME INOPERABLE. THE CONTACT CALLED THE PAYNE AUTO GROUP DEALER, LOCATED AT 2401 E EXPRESSWAY 83, WESLACO, TX 78596, WHERE THE TECHNICIAN STATED THAT AN UNKNOWN RECALL WAS REPAIRED PREVIOUSLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE CRUSE CONTROL OPERATED INTERMITTENTLY AT FIRST BUT BECAME INOPERABLE. THE CONTACT CALLED THE PAYNE AUTO GROUP DEALER, LOCATED AT 2401 E EXPRESSWAY 83, WESLACO, TX 78596, WHERE THE TECHNICIAN STATED THAT AN UNKNOWN RECALL WAS REPAIRED PREVIOUSLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000.
Mfg Campaign: 11309148
Recall Date: Feb 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE PRESSING THE BRAKE PEDAL THE VEHICLE WOULD LURCH FORWARD BEFORE STOPPING. THE BRAKING DISTANCE WAS EXTENDED. THE VEHICLE WAS UNSAFE TO DRIVE DUE TO THE BRAKING FAILURE. THE CONTACT STATED THAT WHILE PRESSING THE BRAKE PEDAL TO TO STOP THE VEHICLE WOULD LURCH FORWARD BEFORE COMING TO A COMPLETE STOP. DURING THE FAILURE THE BRAKING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER JACK PHELAN CHRYSLER/JEEP(5859 S. LAGRANGE RD., COUNTRYSIDE, IL) WHO DIAGNOSED THAT THEN TRANSMISSION VALVE BODY WAS FAULTY. THE TRANSMISSION VALVE BODY WAS REPLACED BUT THE FAILURE CONTINUED TO OCCUR. THE DEALER LATER REPLACED THE ENTIRE TRANSMISSION AND THE FAILURE WAS REMEDIED BUT THE FAILURE LATER REOCCURRED APPROXIMATELY 4,000 MILES LATER. THE VALVE BODY WAS REPLACED FOR THE 2ND TIME AND THE TRANSMISSION WAS REPROGRAMMED BUT THE FAILURES CONTINUED OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE PRESSING THE BRAKE PEDAL THE VEHICLE WOULD LURCH FORWARD BEFORE STOPPING. THE BRAKING DISTANCE WAS EXTENDED. THE VEHICLE WAS UNSAFE TO DRIVE DUE TO THE BRAKING FAILURE. THE CONTACT STATED THAT WHILE PRESSING THE BRAKE PEDAL TO TO STOP THE VEHICLE WOULD LURCH FORWARD BEFORE COMING TO A COMPLETE STOP. DURING THE FAILURE THE BRAKING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER JACK PHELAN CHRYSLER/JEEP(5859 S. LAGRANGE RD., COUNTRYSIDE, IL) WHO DIAGNOSED THAT THEN TRANSMISSION VALVE BODY WAS FAULTY. THE TRANSMISSION VALVE BODY WAS REPLACED BUT THE FAILURE CONTINUED TO OCCUR. THE DEALER LATER REPLACED THE ENTIRE TRANSMISSION AND THE FAILURE WAS REMEDIED BUT THE FAILURE LATER REOCCURRED APPROXIMATELY 4,000 MILES LATER. THE VALVE BODY WAS REPLACED FOR THE 2ND TIME AND THE TRANSMISSION WAS REPROGRAMMED BUT THE FAILURES CONTINUED OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE PRESSING THE BRAKE PEDAL THE VEHICLE WOULD LURCH FORWARD BEFORE STOPPING. THE BRAKING DISTANCE WAS EXTENDED. THE VEHICLE WAS UNSAFE TO DRIVE DUE TO THE BRAKING FAILURE. THE CONTACT STATED THAT WHILE PRESSING THE BRAKE PEDAL TO TO STOP THE VEHICLE WOULD LURCH FORWARD BEFORE COMING TO A COMPLETE STOP. DURING THE FAILURE THE BRAKING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER JACK PHELAN CHRYSLER/JEEP(5859 S. LAGRANGE RD., COUNTRYSIDE, IL) WHO DIAGNOSED THAT THEN TRANSMISSION VALVE BODY WAS FAULTY. THE TRANSMISSION VALVE BODY WAS REPLACED BUT THE FAILURE CONTINUED TO OCCUR. THE DEALER LATER REPLACED THE ENTIRE TRANSMISSION AND THE FAILURE WAS REMEDIED BUT THE FAILURE LATER REOCCURRED APPROXIMATELY 4,000 MILES LATER. THE VALVE BODY WAS REPLACED FOR THE 2ND TIME AND THE TRANSMISSION WAS REPROGRAMMED BUT THE FAILURES CONTINUED OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Mfg Campaign: 11308445
Recall Date: Feb 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE JUMPS WHEN COMING TO A STOP. ALMOST PUSHES THE CAR BEFORE IT IS STOPPED. NO TOWING, OR HIGH SPEED. JUST NORMAL DRIVING WHEN IT COMES TO SLOWING DOWN ALMOST TO A STOP AND IT JUMPS, BUCKS, OR PUSHES THE CAR BEFORE REALLY FIRMLY PUSHING THE BRAKES, AND HOPING THAT IT STOPS.
Corrective Action:
VEHICLE JUMPS WHEN COMING TO A STOP. ALMOST PUSHES THE CAR BEFORE IT IS STOPPED. NO TOWING, OR HIGH SPEED. JUST NORMAL DRIVING WHEN IT COMES TO SLOWING DOWN ALMOST TO A STOP AND IT JUMPS, BUCKS, OR PUSHES THE CAR BEFORE REALLY FIRMLY PUSHING THE BRAKES, AND HOPING THAT IT STOPS.
Additional Notes:
VEHICLE JUMPS WHEN COMING TO A STOP. ALMOST PUSHES THE CAR BEFORE IT IS STOPPED. NO TOWING, OR HIGH SPEED. JUST NORMAL DRIVING WHEN IT COMES TO SLOWING DOWN ALMOST TO A STOP AND IT JUMPS, BUCKS, OR PUSHES THE CAR BEFORE REALLY FIRMLY PUSHING THE BRAKES, AND HOPING THAT IT STOPS.
Mfg Campaign: 11308630
Recall Date: Feb 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TIPM CAUSING FUEL PUMP TO OPERATE AFTER IGNITION IS TURNED OFF, DRAINING BATTERY, LEAVING FAMILY STRANDED IN REMOTE LOCATION.
Corrective Action:
TIPM CAUSING FUEL PUMP TO OPERATE AFTER IGNITION IS TURNED OFF, DRAINING BATTERY, LEAVING FAMILY STRANDED IN REMOTE LOCATION.
Additional Notes:
TIPM CAUSING FUEL PUMP TO OPERATE AFTER IGNITION IS TURNED OFF, DRAINING BATTERY, LEAVING FAMILY STRANDED IN REMOTE LOCATION.
Mfg Campaign: 11307642
Recall Date: Feb 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING HOME, I NOTICED SOME NOISE THAT OUNDE LIKE A TURBO NOISE AND LOOS OF POWER. I PULLED OVER IMMEDIATELY SHUT OFF ENGINE AND POPED HOOD. LOOKE UP AND SMOKE FROM ENGINE. OPENED HOOD AND SAW SMALL FIRE ON REAR PASSENGER SIDE OF ENGINE BY TURBO HOUSING. SOON THE TRUCK WAS TOTALLY ENGULFED BY FLAMES.
Corrective Action:
WHILE DRIVING HOME, I NOTICED SOME NOISE THAT OUNDE LIKE A TURBO NOISE AND LOOS OF POWER. I PULLED OVER IMMEDIATELY SHUT OFF ENGINE AND POPED HOOD. LOOKE UP AND SMOKE FROM ENGINE. OPENED HOOD AND SAW SMALL FIRE ON REAR PASSENGER SIDE OF ENGINE BY TURBO HOUSING. SOON THE TRUCK WAS TOTALLY ENGULFED BY FLAMES.
Additional Notes:
WHILE DRIVING HOME, I NOTICED SOME NOISE THAT OUNDE LIKE A TURBO NOISE AND LOOS OF POWER. I PULLED OVER IMMEDIATELY SHUT OFF ENGINE AND POPED HOOD. LOOKE UP AND SMOKE FROM ENGINE. OPENED HOOD AND SAW SMALL FIRE ON REAR PASSENGER SIDE OF ENGINE BY TURBO HOUSING. SOON THE TRUCK WAS TOTALLY ENGULFED BY FLAMES.
Mfg Campaign: 11307203
Recall Date: Feb 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING HOME, I NOTICED SOME NOISE THAT OUNDE LIKE A TURBO NOISE AND LOOS OF POWER. I PULLED OVER IMMEDIATELY SHUT OFF ENGINE AND POPED HOOD. LOOKE UP AND SMOKE FROM ENGINE. OPENED HOOD AND SAW SMALL FIRE ON REAR PASSENGER SIDE OF ENGINE BY TURBO HOUSING. SOON THE TRUCK WAS TOTALLY ENGULFED BY FLAMES.
Corrective Action:
WHILE DRIVING HOME, I NOTICED SOME NOISE THAT OUNDE LIKE A TURBO NOISE AND LOOS OF POWER. I PULLED OVER IMMEDIATELY SHUT OFF ENGINE AND POPED HOOD. LOOKE UP AND SMOKE FROM ENGINE. OPENED HOOD AND SAW SMALL FIRE ON REAR PASSENGER SIDE OF ENGINE BY TURBO HOUSING. SOON THE TRUCK WAS TOTALLY ENGULFED BY FLAMES.
Additional Notes:
WHILE DRIVING HOME, I NOTICED SOME NOISE THAT OUNDE LIKE A TURBO NOISE AND LOOS OF POWER. I PULLED OVER IMMEDIATELY SHUT OFF ENGINE AND POPED HOOD. LOOKE UP AND SMOKE FROM ENGINE. OPENED HOOD AND SAW SMALL FIRE ON REAR PASSENGER SIDE OF ENGINE BY TURBO HOUSING. SOON THE TRUCK WAS TOTALLY ENGULFED BY FLAMES.
Mfg Campaign: 11307203
Recall Date: Feb 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING HOME, I NOTICED SOME NOISE THAT OUNDE LIKE A TURBO NOISE AND LOOS OF POWER. I PULLED OVER IMMEDIATELY SHUT OFF ENGINE AND POPED HOOD. LOOKE UP AND SMOKE FROM ENGINE. OPENED HOOD AND SAW SMALL FIRE ON REAR PASSENGER SIDE OF ENGINE BY TURBO HOUSING. SOON THE TRUCK WAS TOTALLY ENGULFED BY FLAMES.
Corrective Action:
WHILE DRIVING HOME, I NOTICED SOME NOISE THAT OUNDE LIKE A TURBO NOISE AND LOOS OF POWER. I PULLED OVER IMMEDIATELY SHUT OFF ENGINE AND POPED HOOD. LOOKE UP AND SMOKE FROM ENGINE. OPENED HOOD AND SAW SMALL FIRE ON REAR PASSENGER SIDE OF ENGINE BY TURBO HOUSING. SOON THE TRUCK WAS TOTALLY ENGULFED BY FLAMES.
Additional Notes:
WHILE DRIVING HOME, I NOTICED SOME NOISE THAT OUNDE LIKE A TURBO NOISE AND LOOS OF POWER. I PULLED OVER IMMEDIATELY SHUT OFF ENGINE AND POPED HOOD. LOOKE UP AND SMOKE FROM ENGINE. OPENED HOOD AND SAW SMALL FIRE ON REAR PASSENGER SIDE OF ENGINE BY TURBO HOUSING. SOON THE TRUCK WAS TOTALLY ENGULFED BY FLAMES.
Mfg Campaign: 11307203
Recall Date: Feb 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED WHILE DRIVING ABOUT 25 MPH THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE LOCAL DEALER LARRY H. MILLER CHRYSLER JEEP DODGE RAM WAS CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM BOISE 222 S AUTO DR, BOISE, ID 83709 BOISE, ID BUT WAS NOT REPAIRED. THE VEHICLE WAS ALSO TAKEN TO STEVENS CREEK DODGE RAM 4100 STEVENS CREEK BLVD, SAN JOSE, CA 95129, WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE 68,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED WHILE DRIVING ABOUT 25 MPH THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE LOCAL DEALER LARRY H. MILLER CHRYSLER JEEP DODGE RAM WAS CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM BOISE 222 S AUTO DR, BOISE, ID 83709 BOISE, ID BUT WAS NOT REPAIRED. THE VEHICLE WAS ALSO TAKEN TO STEVENS CREEK DODGE RAM 4100 STEVENS CREEK BLVD, SAN JOSE, CA 95129, WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE 68,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED WHILE DRIVING ABOUT 25 MPH THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE LOCAL DEALER LARRY H. MILLER CHRYSLER JEEP DODGE RAM WAS CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM BOISE 222 S AUTO DR, BOISE, ID 83709 BOISE, ID BUT WAS NOT REPAIRED. THE VEHICLE WAS ALSO TAKEN TO STEVENS CREEK DODGE RAM 4100 STEVENS CREEK BLVD, SAN JOSE, CA 95129, WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE 68,000.
Mfg Campaign: 11307247
Recall Date: Feb 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COLLING) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THERE WAS SMOKE EMITTING FROM THE EXHAUST TIP WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO (CROWN DODGE CHRYSLER JEEP & RAM LOCATED AT 6300 KING DR, VENTURA, CA 93003, 805)656-6669) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE EGR VALVE FRACTURED WHICH CAUSED COOLANT TO ENTER THE INNER PARTS OF THE ENGINE. THE CONTACT WAS INFORMED BY AN UNNAMED DEALER THAT THE REPAIR WOULD TAKE APPROXIMATELY 7 WEEKS TO BE COMPLETED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COLLING) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THERE WAS SMOKE EMITTING FROM THE EXHAUST TIP WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO (CROWN DODGE CHRYSLER JEEP & RAM LOCATED AT 6300 KING DR, VENTURA, CA 93003, 805)656-6669) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE EGR VALVE FRACTURED WHICH CAUSED COOLANT TO ENTER THE INNER PARTS OF THE ENGINE. THE CONTACT WAS INFORMED BY AN UNNAMED DEALER THAT THE REPAIR WOULD TAKE APPROXIMATELY 7 WEEKS TO BE COMPLETED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COLLING) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THERE WAS SMOKE EMITTING FROM THE EXHAUST TIP WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO (CROWN DODGE CHRYSLER JEEP & RAM LOCATED AT 6300 KING DR, VENTURA, CA 93003, 805)656-6669) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE EGR VALVE FRACTURED WHICH CAUSED COOLANT TO ENTER THE INNER PARTS OF THE ENGINE. THE CONTACT WAS INFORMED BY AN UNNAMED DEALER THAT THE REPAIR WOULD TAKE APPROXIMATELY 7 WEEKS TO BE COMPLETED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Mfg Campaign: 11302499
Recall Date: Jan 28, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
IT LOSSES POWER THE EXHAUST FILTER IS FULL EVEN WHEN IT WAS JUST CHANGED IT IS A 2016 ECO DIESEL DODGE RAM 1500
Corrective Action:
IT LOSSES POWER THE EXHAUST FILTER IS FULL EVEN WHEN IT WAS JUST CHANGED IT IS A 2016 ECO DIESEL DODGE RAM 1500
Additional Notes:
IT LOSSES POWER THE EXHAUST FILTER IS FULL EVEN WHEN IT WAS JUST CHANGED IT IS A 2016 ECO DIESEL DODGE RAM 1500
Mfg Campaign: 11302627
Recall Date: Jan 28, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
IT LOSSES POWER THE EXHAUST FILTER IS FULL EVEN WHEN IT WAS JUST CHANGED IT IS A 2016 ECO DIESEL DODGE RAM 1500
Corrective Action:
IT LOSSES POWER THE EXHAUST FILTER IS FULL EVEN WHEN IT WAS JUST CHANGED IT IS A 2016 ECO DIESEL DODGE RAM 1500
Additional Notes:
IT LOSSES POWER THE EXHAUST FILTER IS FULL EVEN WHEN IT WAS JUST CHANGED IT IS A 2016 ECO DIESEL DODGE RAM 1500
Mfg Campaign: 11302627
Recall Date: Jan 28, 2020
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
IT LOSSES POWER THE EXHAUST FILTER IS FULL EVEN WHEN IT WAS JUST CHANGED IT IS A 2016 ECO DIESEL DODGE RAM 1500
Corrective Action:
IT LOSSES POWER THE EXHAUST FILTER IS FULL EVEN WHEN IT WAS JUST CHANGED IT IS A 2016 ECO DIESEL DODGE RAM 1500
Additional Notes:
IT LOSSES POWER THE EXHAUST FILTER IS FULL EVEN WHEN IT WAS JUST CHANGED IT IS A 2016 ECO DIESEL DODGE RAM 1500
Mfg Campaign: 11302627
Recall Date: Jan 28, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
2016 RAM ECODIESEL 60,000 MILES I RECENTLY ACCEPTED THE OFFER FROM RAM FOR EMISSIONS RECALL ON MY ECODIESEL. I AGREED TO IT THINKING THAT WITH THE EXTENDED WARRANTY THAT THEY OFFERED THAT MY PROBLEMS WOULD BE TAKEN CARE OF. PART OF THE RECALL WAS TO HAVE THE AEM UPDATE DONE TO YOUR TRUCK. AFTER THE DEALER INSTALLED THIS WHICH I BELIEVE IT WAS JUST AN ECM REFLASH MY TRUCK GETS WORSE FUEL ECONOMY AND SOMETIMES WILL START AND THE RPMS WILL SLOWLY CREEP DOWN UNTIL THE TRUCK DIES. IF I KEEP RESTARTING THE ENGINE IT WILL EVENTUALLY STAY RUNNING AFTER 10 OR 15 MINUTES IDLING. NORMALLY DOES IT WHEN YOU ARE ON A TIME CRUNCH. MY ENGINE HAS ALWAYS CONSUMED A LOT OF ENGINE COOLANT. WAS ON A TRIP WITH MY FAMILY AND THE HEAT QUIT WORKING. I STOPPED AT A PARTS STORE AND PURCHASED A GALLON OF ANTIFREEZE AND IT TOOK THE WHOLE GALLON TO FILL IT BACK UP TO THE RESOVOIR. I HAVE HAD TO ADD COOLANT AT LEAST ONCE A MONTH. HAVE PROBABLY ADDED 4 GALLONS IN THE LAST YEAR.ACCELERATION IS VERY SLUGGISH AT TIMES. THIS IS VERY DANGEROUS BECAUSE YOU NEVER KNOW WHEN IT'S GOING TO DO IT. I RECENTLY TOOK MY TRUCK TO THE DEALER FOR THE STARTING PROBLEM AND THE COOLANT CONSUMPTION PROBLEM. I WAS FLOORED WHEN THE SERVICE WRITER CALLED AND SAID THAT RAM IS AWARE OF THESE PROBLEMS BUT THERE IS CURRENTLY NO FIX AND GAVE ME FREE ANTIFREEZE! I COULD UNDERSTAND THIS IF THE TRUCK WAS BRAND NEW BUT IT'S 4 YEARS OLD. THERE SHOULD BE A FIX BY NOW! I AM PAYING $500 A MONTH FOR A VEHICLE THAT MAY OR MAY NOT START. IT MAY OR MAY NOT MOVE WHEN I HIT THE ACCELERATOR PEDAL AND IT STILL USES ANTIFREEZE. I AM VERY DISSATISFIED WITH THIS TRUCK AND RAM NOT HOLDING UP TO THEIR END OF THE DEAL. IF I KNEW WHAT I KNOW NOW I WOULD'VE OPTED OUT OF THEIR OFFER. ALL OF THESE VEHICLES HAVE THE SAME ISSUES AND RAM NEEDS TO BE HELD ACCOUNTABLE FOR THEIR NEGLECT OF THESE PROBLEMS. MY TRUCK IS A DEATH TRAP!
Corrective Action:
2016 RAM ECODIESEL 60,000 MILES I RECENTLY ACCEPTED THE OFFER FROM RAM FOR EMISSIONS RECALL ON MY ECODIESEL. I AGREED TO IT THINKING THAT WITH THE EXTENDED WARRANTY THAT THEY OFFERED THAT MY PROBLEMS WOULD BE TAKEN CARE OF. PART OF THE RECALL WAS TO HAVE THE AEM UPDATE DONE TO YOUR TRUCK. AFTER THE DEALER INSTALLED THIS WHICH I BELIEVE IT WAS JUST AN ECM REFLASH MY TRUCK GETS WORSE FUEL ECONOMY AND SOMETIMES WILL START AND THE RPMS WILL SLOWLY CREEP DOWN UNTIL THE TRUCK DIES. IF I KEEP RESTARTING THE ENGINE IT WILL EVENTUALLY STAY RUNNING AFTER 10 OR 15 MINUTES IDLING. NORMALLY DOES IT WHEN YOU ARE ON A TIME CRUNCH. MY ENGINE HAS ALWAYS CONSUMED A LOT OF ENGINE COOLANT. WAS ON A TRIP WITH MY FAMILY AND THE HEAT QUIT WORKING. I STOPPED AT A PARTS STORE AND PURCHASED A GALLON OF ANTIFREEZE AND IT TOOK THE WHOLE GALLON TO FILL IT BACK UP TO THE RESOVOIR. I HAVE HAD TO ADD COOLANT AT LEAST ONCE A MONTH. HAVE PROBABLY ADDED 4 GALLONS IN THE LAST YEAR.ACCELERATION IS VERY SLUGGISH AT TIMES. THIS IS VERY DANGEROUS BECAUSE YOU NEVER KNOW WHEN IT'S GOING TO DO IT. I RECENTLY TOOK MY TRUCK TO THE DEALER FOR THE STARTING PROBLEM AND THE COOLANT CONSUMPTION PROBLEM. I WAS FLOORED WHEN THE SERVICE WRITER CALLED AND SAID THAT RAM IS AWARE OF THESE PROBLEMS BUT THERE IS CURRENTLY NO FIX AND GAVE ME FREE ANTIFREEZE! I COULD UNDERSTAND THIS IF THE TRUCK WAS BRAND NEW BUT IT'S 4 YEARS OLD. THERE SHOULD BE A FIX BY NOW! I AM PAYING $500 A MONTH FOR A VEHICLE THAT MAY OR MAY NOT START. IT MAY OR MAY NOT MOVE WHEN I HIT THE ACCELERATOR PEDAL AND IT STILL USES ANTIFREEZE. I AM VERY DISSATISFIED WITH THIS TRUCK AND RAM NOT HOLDING UP TO THEIR END OF THE DEAL. IF I KNEW WHAT I KNOW NOW I WOULD'VE OPTED OUT OF THEIR OFFER. ALL OF THESE VEHICLES HAVE THE SAME ISSUES AND RAM NEEDS TO BE HELD ACCOUNTABLE FOR THEIR NEGLECT OF THESE PROBLEMS. MY TRUCK IS A DEATH TRAP!
Additional Notes:
2016 RAM ECODIESEL 60,000 MILES I RECENTLY ACCEPTED THE OFFER FROM RAM FOR EMISSIONS RECALL ON MY ECODIESEL. I AGREED TO IT THINKING THAT WITH THE EXTENDED WARRANTY THAT THEY OFFERED THAT MY PROBLEMS WOULD BE TAKEN CARE OF. PART OF THE RECALL WAS TO HAVE THE AEM UPDATE DONE TO YOUR TRUCK. AFTER THE DEALER INSTALLED THIS WHICH I BELIEVE IT WAS JUST AN ECM REFLASH MY TRUCK GETS WORSE FUEL ECONOMY AND SOMETIMES WILL START AND THE RPMS WILL SLOWLY CREEP DOWN UNTIL THE TRUCK DIES. IF I KEEP RESTARTING THE ENGINE IT WILL EVENTUALLY STAY RUNNING AFTER 10 OR 15 MINUTES IDLING. NORMALLY DOES IT WHEN YOU ARE ON A TIME CRUNCH. MY ENGINE HAS ALWAYS CONSUMED A LOT OF ENGINE COOLANT. WAS ON A TRIP WITH MY FAMILY AND THE HEAT QUIT WORKING. I STOPPED AT A PARTS STORE AND PURCHASED A GALLON OF ANTIFREEZE AND IT TOOK THE WHOLE GALLON TO FILL IT BACK UP TO THE RESOVOIR. I HAVE HAD TO ADD COOLANT AT LEAST ONCE A MONTH. HAVE PROBABLY ADDED 4 GALLONS IN THE LAST YEAR.ACCELERATION IS VERY SLUGGISH AT TIMES. THIS IS VERY DANGEROUS BECAUSE YOU NEVER KNOW WHEN IT'S GOING TO DO IT. I RECENTLY TOOK MY TRUCK TO THE DEALER FOR THE STARTING PROBLEM AND THE COOLANT CONSUMPTION PROBLEM. I WAS FLOORED WHEN THE SERVICE WRITER CALLED AND SAID THAT RAM IS AWARE OF THESE PROBLEMS BUT THERE IS CURRENTLY NO FIX AND GAVE ME FREE ANTIFREEZE! I COULD UNDERSTAND THIS IF THE TRUCK WAS BRAND NEW BUT IT'S 4 YEARS OLD. THERE SHOULD BE A FIX BY NOW! I AM PAYING $500 A MONTH FOR A VEHICLE THAT MAY OR MAY NOT START. IT MAY OR MAY NOT MOVE WHEN I HIT THE ACCELERATOR PEDAL AND IT STILL USES ANTIFREEZE. I AM VERY DISSATISFIED WITH THIS TRUCK AND RAM NOT HOLDING UP TO THEIR END OF THE DEAL. IF I KNEW WHAT I KNOW NOW I WOULD'VE OPTED OUT OF THEIR OFFER. ALL OF THESE VEHICLES HAVE THE SAME ISSUES AND RAM NEEDS TO BE HELD ACCOUNTABLE FOR THEIR NEGLECT OF THESE PROBLEMS. MY TRUCK IS A DEATH TRAP!
Mfg Campaign: 11301488
Recall Date: Jan 23, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
2016 RAM ECODIESEL 60,000 MILES I RECENTLY ACCEPTED THE OFFER FROM RAM FOR EMISSIONS RECALL ON MY ECODIESEL. I AGREED TO IT THINKING THAT WITH THE EXTENDED WARRANTY THAT THEY OFFERED THAT MY PROBLEMS WOULD BE TAKEN CARE OF. PART OF THE RECALL WAS TO HAVE THE AEM UPDATE DONE TO YOUR TRUCK. AFTER THE DEALER INSTALLED THIS WHICH I BELIEVE IT WAS JUST AN ECM REFLASH MY TRUCK GETS WORSE FUEL ECONOMY AND SOMETIMES WILL START AND THE RPMS WILL SLOWLY CREEP DOWN UNTIL THE TRUCK DIES. IF I KEEP RESTARTING THE ENGINE IT WILL EVENTUALLY STAY RUNNING AFTER 10 OR 15 MINUTES IDLING. NORMALLY DOES IT WHEN YOU ARE ON A TIME CRUNCH. MY ENGINE HAS ALWAYS CONSUMED A LOT OF ENGINE COOLANT. WAS ON A TRIP WITH MY FAMILY AND THE HEAT QUIT WORKING. I STOPPED AT A PARTS STORE AND PURCHASED A GALLON OF ANTIFREEZE AND IT TOOK THE WHOLE GALLON TO FILL IT BACK UP TO THE RESOVOIR. I HAVE HAD TO ADD COOLANT AT LEAST ONCE A MONTH. HAVE PROBABLY ADDED 4 GALLONS IN THE LAST YEAR.ACCELERATION IS VERY SLUGGISH AT TIMES. THIS IS VERY DANGEROUS BECAUSE YOU NEVER KNOW WHEN IT'S GOING TO DO IT. I RECENTLY TOOK MY TRUCK TO THE DEALER FOR THE STARTING PROBLEM AND THE COOLANT CONSUMPTION PROBLEM. I WAS FLOORED WHEN THE SERVICE WRITER CALLED AND SAID THAT RAM IS AWARE OF THESE PROBLEMS BUT THERE IS CURRENTLY NO FIX AND GAVE ME FREE ANTIFREEZE! I COULD UNDERSTAND THIS IF THE TRUCK WAS BRAND NEW BUT IT'S 4 YEARS OLD. THERE SHOULD BE A FIX BY NOW! I AM PAYING $500 A MONTH FOR A VEHICLE THAT MAY OR MAY NOT START. IT MAY OR MAY NOT MOVE WHEN I HIT THE ACCELERATOR PEDAL AND IT STILL USES ANTIFREEZE. I AM VERY DISSATISFIED WITH THIS TRUCK AND RAM NOT HOLDING UP TO THEIR END OF THE DEAL. IF I KNEW WHAT I KNOW NOW I WOULD'VE OPTED OUT OF THEIR OFFER. ALL OF THESE VEHICLES HAVE THE SAME ISSUES AND RAM NEEDS TO BE HELD ACCOUNTABLE FOR THEIR NEGLECT OF THESE PROBLEMS. MY TRUCK IS A DEATH TRAP!
Corrective Action:
2016 RAM ECODIESEL 60,000 MILES I RECENTLY ACCEPTED THE OFFER FROM RAM FOR EMISSIONS RECALL ON MY ECODIESEL. I AGREED TO IT THINKING THAT WITH THE EXTENDED WARRANTY THAT THEY OFFERED THAT MY PROBLEMS WOULD BE TAKEN CARE OF. PART OF THE RECALL WAS TO HAVE THE AEM UPDATE DONE TO YOUR TRUCK. AFTER THE DEALER INSTALLED THIS WHICH I BELIEVE IT WAS JUST AN ECM REFLASH MY TRUCK GETS WORSE FUEL ECONOMY AND SOMETIMES WILL START AND THE RPMS WILL SLOWLY CREEP DOWN UNTIL THE TRUCK DIES. IF I KEEP RESTARTING THE ENGINE IT WILL EVENTUALLY STAY RUNNING AFTER 10 OR 15 MINUTES IDLING. NORMALLY DOES IT WHEN YOU ARE ON A TIME CRUNCH. MY ENGINE HAS ALWAYS CONSUMED A LOT OF ENGINE COOLANT. WAS ON A TRIP WITH MY FAMILY AND THE HEAT QUIT WORKING. I STOPPED AT A PARTS STORE AND PURCHASED A GALLON OF ANTIFREEZE AND IT TOOK THE WHOLE GALLON TO FILL IT BACK UP TO THE RESOVOIR. I HAVE HAD TO ADD COOLANT AT LEAST ONCE A MONTH. HAVE PROBABLY ADDED 4 GALLONS IN THE LAST YEAR.ACCELERATION IS VERY SLUGGISH AT TIMES. THIS IS VERY DANGEROUS BECAUSE YOU NEVER KNOW WHEN IT'S GOING TO DO IT. I RECENTLY TOOK MY TRUCK TO THE DEALER FOR THE STARTING PROBLEM AND THE COOLANT CONSUMPTION PROBLEM. I WAS FLOORED WHEN THE SERVICE WRITER CALLED AND SAID THAT RAM IS AWARE OF THESE PROBLEMS BUT THERE IS CURRENTLY NO FIX AND GAVE ME FREE ANTIFREEZE! I COULD UNDERSTAND THIS IF THE TRUCK WAS BRAND NEW BUT IT'S 4 YEARS OLD. THERE SHOULD BE A FIX BY NOW! I AM PAYING $500 A MONTH FOR A VEHICLE THAT MAY OR MAY NOT START. IT MAY OR MAY NOT MOVE WHEN I HIT THE ACCELERATOR PEDAL AND IT STILL USES ANTIFREEZE. I AM VERY DISSATISFIED WITH THIS TRUCK AND RAM NOT HOLDING UP TO THEIR END OF THE DEAL. IF I KNEW WHAT I KNOW NOW I WOULD'VE OPTED OUT OF THEIR OFFER. ALL OF THESE VEHICLES HAVE THE SAME ISSUES AND RAM NEEDS TO BE HELD ACCOUNTABLE FOR THEIR NEGLECT OF THESE PROBLEMS. MY TRUCK IS A DEATH TRAP!
Additional Notes:
2016 RAM ECODIESEL 60,000 MILES I RECENTLY ACCEPTED THE OFFER FROM RAM FOR EMISSIONS RECALL ON MY ECODIESEL. I AGREED TO IT THINKING THAT WITH THE EXTENDED WARRANTY THAT THEY OFFERED THAT MY PROBLEMS WOULD BE TAKEN CARE OF. PART OF THE RECALL WAS TO HAVE THE AEM UPDATE DONE TO YOUR TRUCK. AFTER THE DEALER INSTALLED THIS WHICH I BELIEVE IT WAS JUST AN ECM REFLASH MY TRUCK GETS WORSE FUEL ECONOMY AND SOMETIMES WILL START AND THE RPMS WILL SLOWLY CREEP DOWN UNTIL THE TRUCK DIES. IF I KEEP RESTARTING THE ENGINE IT WILL EVENTUALLY STAY RUNNING AFTER 10 OR 15 MINUTES IDLING. NORMALLY DOES IT WHEN YOU ARE ON A TIME CRUNCH. MY ENGINE HAS ALWAYS CONSUMED A LOT OF ENGINE COOLANT. WAS ON A TRIP WITH MY FAMILY AND THE HEAT QUIT WORKING. I STOPPED AT A PARTS STORE AND PURCHASED A GALLON OF ANTIFREEZE AND IT TOOK THE WHOLE GALLON TO FILL IT BACK UP TO THE RESOVOIR. I HAVE HAD TO ADD COOLANT AT LEAST ONCE A MONTH. HAVE PROBABLY ADDED 4 GALLONS IN THE LAST YEAR.ACCELERATION IS VERY SLUGGISH AT TIMES. THIS IS VERY DANGEROUS BECAUSE YOU NEVER KNOW WHEN IT'S GOING TO DO IT. I RECENTLY TOOK MY TRUCK TO THE DEALER FOR THE STARTING PROBLEM AND THE COOLANT CONSUMPTION PROBLEM. I WAS FLOORED WHEN THE SERVICE WRITER CALLED AND SAID THAT RAM IS AWARE OF THESE PROBLEMS BUT THERE IS CURRENTLY NO FIX AND GAVE ME FREE ANTIFREEZE! I COULD UNDERSTAND THIS IF THE TRUCK WAS BRAND NEW BUT IT'S 4 YEARS OLD. THERE SHOULD BE A FIX BY NOW! I AM PAYING $500 A MONTH FOR A VEHICLE THAT MAY OR MAY NOT START. IT MAY OR MAY NOT MOVE WHEN I HIT THE ACCELERATOR PEDAL AND IT STILL USES ANTIFREEZE. I AM VERY DISSATISFIED WITH THIS TRUCK AND RAM NOT HOLDING UP TO THEIR END OF THE DEAL. IF I KNEW WHAT I KNOW NOW I WOULD'VE OPTED OUT OF THEIR OFFER. ALL OF THESE VEHICLES HAVE THE SAME ISSUES AND RAM NEEDS TO BE HELD ACCOUNTABLE FOR THEIR NEGLECT OF THESE PROBLEMS. MY TRUCK IS A DEATH TRAP!
Mfg Campaign: 11301488
Recall Date: Jan 23, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THE FUEL SENSOR WAS READING INCORRECTLY GIVING FALSE READING AT HALF OF TANK AND WHEN THE GAUGE REACHED ZERO THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSIS OR A MECHANIC FOR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THE FUEL SENSOR WAS READING INCORRECTLY GIVING FALSE READING AT HALF OF TANK AND WHEN THE GAUGE REACHED ZERO THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSIS OR A MECHANIC FOR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THE FUEL SENSOR WAS READING INCORRECTLY GIVING FALSE READING AT HALF OF TANK AND WHEN THE GAUGE REACHED ZERO THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSIS OR A MECHANIC FOR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.
Mfg Campaign: 11301169
Recall Date: Jan 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHEN THE FUEL TANK WOULD REACH HALF A TANK, THE CHECK ENGINE LIGHT WOULD ILLUMINATE WHICH THEN WOULD TURN INTO A LOW FUEL LIGHT ILLUMINATING. THE CONTACT STATED THAT THE FUEL GAUGE WOULD THEN IMMEDIATELY READ AS EMPTY. THE CONTACT TOOK THE VEHICLE TO DOUGLAS JEEP CHRYSLER DODGE RAM (2382 S TAMIAMI TRAIL, VENICE, FL 34293) WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE FUEL SENSOR AND GAVE THE CONTACT AN ESTIMATE OF $800.00. THE MANUFACTURER WAS NOTIFIED AND OFFER HIM NO ASSISTANCE; THEY REFERRED HIM TO NHTSA. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 50,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHEN THE FUEL TANK WOULD REACH HALF A TANK, THE CHECK ENGINE LIGHT WOULD ILLUMINATE WHICH THEN WOULD TURN INTO A LOW FUEL LIGHT ILLUMINATING. THE CONTACT STATED THAT THE FUEL GAUGE WOULD THEN IMMEDIATELY READ AS EMPTY. THE CONTACT TOOK THE VEHICLE TO DOUGLAS JEEP CHRYSLER DODGE RAM (2382 S TAMIAMI TRAIL, VENICE, FL 34293) WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE FUEL SENSOR AND GAVE THE CONTACT AN ESTIMATE OF $800.00. THE MANUFACTURER WAS NOTIFIED AND OFFER HIM NO ASSISTANCE; THEY REFERRED HIM TO NHTSA. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 50,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHEN THE FUEL TANK WOULD REACH HALF A TANK, THE CHECK ENGINE LIGHT WOULD ILLUMINATE WHICH THEN WOULD TURN INTO A LOW FUEL LIGHT ILLUMINATING. THE CONTACT STATED THAT THE FUEL GAUGE WOULD THEN IMMEDIATELY READ AS EMPTY. THE CONTACT TOOK THE VEHICLE TO DOUGLAS JEEP CHRYSLER DODGE RAM (2382 S TAMIAMI TRAIL, VENICE, FL 34293) WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE FUEL SENSOR AND GAVE THE CONTACT AN ESTIMATE OF $800.00. THE MANUFACTURER WAS NOTIFIED AND OFFER HIM NO ASSISTANCE; THEY REFERRED HIM TO NHTSA. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 50,000.
Mfg Campaign: 11300735
Recall Date: Jan 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHEN THE FUEL TANK WOULD REACH HALF A TANK, THE CHECK ENGINE LIGHT WOULD ILLUMINATE WHICH THEN WOULD TURN INTO A LOW FUEL LIGHT ILLUMINATING. THE CONTACT STATED THAT THE FUEL GAUGE WOULD THEN IMMEDIATELY READ AS EMPTY. THE CONTACT TOOK THE VEHICLE TO DOUGLAS JEEP CHRYSLER DODGE RAM (2382 S TAMIAMI TRAIL, VENICE, FL 34293) WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE FUEL SENSOR AND GAVE THE CONTACT AN ESTIMATE OF $800.00. THE MANUFACTURER WAS NOTIFIED AND OFFER HIM NO ASSISTANCE; THEY REFERRED HIM TO NHTSA. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 50,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHEN THE FUEL TANK WOULD REACH HALF A TANK, THE CHECK ENGINE LIGHT WOULD ILLUMINATE WHICH THEN WOULD TURN INTO A LOW FUEL LIGHT ILLUMINATING. THE CONTACT STATED THAT THE FUEL GAUGE WOULD THEN IMMEDIATELY READ AS EMPTY. THE CONTACT TOOK THE VEHICLE TO DOUGLAS JEEP CHRYSLER DODGE RAM (2382 S TAMIAMI TRAIL, VENICE, FL 34293) WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE FUEL SENSOR AND GAVE THE CONTACT AN ESTIMATE OF $800.00. THE MANUFACTURER WAS NOTIFIED AND OFFER HIM NO ASSISTANCE; THEY REFERRED HIM TO NHTSA. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 50,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHEN THE FUEL TANK WOULD REACH HALF A TANK, THE CHECK ENGINE LIGHT WOULD ILLUMINATE WHICH THEN WOULD TURN INTO A LOW FUEL LIGHT ILLUMINATING. THE CONTACT STATED THAT THE FUEL GAUGE WOULD THEN IMMEDIATELY READ AS EMPTY. THE CONTACT TOOK THE VEHICLE TO DOUGLAS JEEP CHRYSLER DODGE RAM (2382 S TAMIAMI TRAIL, VENICE, FL 34293) WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE FUEL SENSOR AND GAVE THE CONTACT AN ESTIMATE OF $800.00. THE MANUFACTURER WAS NOTIFIED AND OFFER HIM NO ASSISTANCE; THEY REFERRED HIM TO NHTSA. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 50,000.
Mfg Campaign: 11300735
Recall Date: Jan 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I NEED HELP WITH A SAFETY ISSUE AFTER RECALL V08 EPA & CARB EMISSIONS MODIFICATION. SINCE THE PROGRAM WAS UPDATED, I HAVE EXPERIENCED SEVERE HESITATION UPON ACCELERATION. THIS HESITATION IS SO SEVERE THAT I CANNOT SAFELY PULL INTO TRAFFIC WITHOUT RISKING AN ACCIDENT. I HAVE TAKEN MY TRUCK TO THE DEALER TWICE SINCE SEPTEMBER 2019 AND HAVE MADE NUMEROUS PHONE CALLS TO THE DEALER AND FCA. I WAS TOLD FROM THE DEALER THAT THE HESITATION IS VERY APPARENT, THAT FCA IS AWARE OF THE PROBLEM AS IT IS WIDE SPREAD, AND FCA IS WORKING ON AN UPDATE TO THE PROGRAM. HOWEVER, THERE IS NOT A TIME FRAME FOR WHEN THERE WILL BE A FIX. AFTER NUMEROUS PHONE CALLS TO THE DEALER AND FCA WITH NO RESOLUTION, I SENT AN EMAIL TO REID BIGLAND, HEAD OF RAM BRAND, BUT HAVE HEARD NOTHING IN RESPONSE. CONSIDERING THE SIGNIFICANCE OF THE HESITATION, AND THE POTENTIAL SAFETY RISKS, I FIND THE LACK OF URGENCY TO CORRECT THIS SAFETY ISSUE AND NONCHALANT RESPONSES TO MY CONCERNS COMPLETELY UNACCEPTABLE. WILL YOU PLEASE HELP ME IN OBTAINING A RESOLUTION TO THIS SAFETY CONCERN? IF NEEDED, I CAN PROVIDE MY SERVICE RECORDS AND THE DETAILED LETTER THAT I SENT MR. BIGLAND
Corrective Action:
I NEED HELP WITH A SAFETY ISSUE AFTER RECALL V08 EPA & CARB EMISSIONS MODIFICATION. SINCE THE PROGRAM WAS UPDATED, I HAVE EXPERIENCED SEVERE HESITATION UPON ACCELERATION. THIS HESITATION IS SO SEVERE THAT I CANNOT SAFELY PULL INTO TRAFFIC WITHOUT RISKING AN ACCIDENT. I HAVE TAKEN MY TRUCK TO THE DEALER TWICE SINCE SEPTEMBER 2019 AND HAVE MADE NUMEROUS PHONE CALLS TO THE DEALER AND FCA. I WAS TOLD FROM THE DEALER THAT THE HESITATION IS VERY APPARENT, THAT FCA IS AWARE OF THE PROBLEM AS IT IS WIDE SPREAD, AND FCA IS WORKING ON AN UPDATE TO THE PROGRAM. HOWEVER, THERE IS NOT A TIME FRAME FOR WHEN THERE WILL BE A FIX. AFTER NUMEROUS PHONE CALLS TO THE DEALER AND FCA WITH NO RESOLUTION, I SENT AN EMAIL TO REID BIGLAND, HEAD OF RAM BRAND, BUT HAVE HEARD NOTHING IN RESPONSE. CONSIDERING THE SIGNIFICANCE OF THE HESITATION, AND THE POTENTIAL SAFETY RISKS, I FIND THE LACK OF URGENCY TO CORRECT THIS SAFETY ISSUE AND NONCHALANT RESPONSES TO MY CONCERNS COMPLETELY UNACCEPTABLE. WILL YOU PLEASE HELP ME IN OBTAINING A RESOLUTION TO THIS SAFETY CONCERN? IF NEEDED, I CAN PROVIDE MY SERVICE RECORDS AND THE DETAILED LETTER THAT I SENT MR. BIGLAND
Additional Notes:
I NEED HELP WITH A SAFETY ISSUE AFTER RECALL V08 EPA & CARB EMISSIONS MODIFICATION. SINCE THE PROGRAM WAS UPDATED, I HAVE EXPERIENCED SEVERE HESITATION UPON ACCELERATION. THIS HESITATION IS SO SEVERE THAT I CANNOT SAFELY PULL INTO TRAFFIC WITHOUT RISKING AN ACCIDENT. I HAVE TAKEN MY TRUCK TO THE DEALER TWICE SINCE SEPTEMBER 2019 AND HAVE MADE NUMEROUS PHONE CALLS TO THE DEALER AND FCA. I WAS TOLD FROM THE DEALER THAT THE HESITATION IS VERY APPARENT, THAT FCA IS AWARE OF THE PROBLEM AS IT IS WIDE SPREAD, AND FCA IS WORKING ON AN UPDATE TO THE PROGRAM. HOWEVER, THERE IS NOT A TIME FRAME FOR WHEN THERE WILL BE A FIX. AFTER NUMEROUS PHONE CALLS TO THE DEALER AND FCA WITH NO RESOLUTION, I SENT AN EMAIL TO REID BIGLAND, HEAD OF RAM BRAND, BUT HAVE HEARD NOTHING IN RESPONSE. CONSIDERING THE SIGNIFICANCE OF THE HESITATION, AND THE POTENTIAL SAFETY RISKS, I FIND THE LACK OF URGENCY TO CORRECT THIS SAFETY ISSUE AND NONCHALANT RESPONSES TO MY CONCERNS COMPLETELY UNACCEPTABLE. WILL YOU PLEASE HELP ME IN OBTAINING A RESOLUTION TO THIS SAFETY CONCERN? IF NEEDED, I CAN PROVIDE MY SERVICE RECORDS AND THE DETAILED LETTER THAT I SENT MR. BIGLAND
Mfg Campaign: 11300317
Recall Date: Jan 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I HAVE HAD MY 2016 RAM 1500 ALIGNED 4 TIMES IN THE LAST 2 MONTHS. EVERYTIME I BRING IT IN TO THE DEALERSHIP THEY SAY IT IS WAY OUT OF ALIGNMENT AND CORRECT IT. IN A FEW DAYS THE TRUCK WILL START PULLING AGAIN. ALL HIGHWAY DRIVING.
Corrective Action:
I HAVE HAD MY 2016 RAM 1500 ALIGNED 4 TIMES IN THE LAST 2 MONTHS. EVERYTIME I BRING IT IN TO THE DEALERSHIP THEY SAY IT IS WAY OUT OF ALIGNMENT AND CORRECT IT. IN A FEW DAYS THE TRUCK WILL START PULLING AGAIN. ALL HIGHWAY DRIVING.
Additional Notes:
I HAVE HAD MY 2016 RAM 1500 ALIGNED 4 TIMES IN THE LAST 2 MONTHS. EVERYTIME I BRING IT IN TO THE DEALERSHIP THEY SAY IT IS WAY OUT OF ALIGNMENT AND CORRECT IT. IN A FEW DAYS THE TRUCK WILL START PULLING AGAIN. ALL HIGHWAY DRIVING.
Mfg Campaign: 11299687
Recall Date: Jan 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE CAUGHT ON FIRE 2 DAYS AFTER WE RECEIVED RECALL NOTICE VB1. IT WAS TOWED TO THE DEALERSHIP. IT HAS BEEN THERE FOR ALMOST 2 MONTHS WITH NO TIME FRAME FOR WHEN PARTS WILL BECOME AVAILABLE. THE VEHICLE WAS IN MOTION ON A PUBLIC ROAD- ROUTE 16 IN PINKHAM NOTCH, NH
Corrective Action:
VEHICLE CAUGHT ON FIRE 2 DAYS AFTER WE RECEIVED RECALL NOTICE VB1. IT WAS TOWED TO THE DEALERSHIP. IT HAS BEEN THERE FOR ALMOST 2 MONTHS WITH NO TIME FRAME FOR WHEN PARTS WILL BECOME AVAILABLE. THE VEHICLE WAS IN MOTION ON A PUBLIC ROAD- ROUTE 16 IN PINKHAM NOTCH, NH
Additional Notes:
VEHICLE CAUGHT ON FIRE 2 DAYS AFTER WE RECEIVED RECALL NOTICE VB1. IT WAS TOWED TO THE DEALERSHIP. IT HAS BEEN THERE FOR ALMOST 2 MONTHS WITH NO TIME FRAME FOR WHEN PARTS WILL BECOME AVAILABLE. THE VEHICLE WAS IN MOTION ON A PUBLIC ROAD- ROUTE 16 IN PINKHAM NOTCH, NH
Mfg Campaign: 11299962
Recall Date: Jan 16, 2020
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