RAM 1500 2016

Complete listing of complaints and recalls for this vehicle

1.8K
Complaints
25
Recalls

Complaints & Recalls

1.8K Complaints 25 Recalls

Official Safety Recalls - Important!

25 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 23V411000 SAFETY RECALL
80.6K Vehicles Affected
Recall Date: Jun 8, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Potential Risk:
An engine stall can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 66A
Notice Date: Oct 31, 2023
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V406000 SAFETY RECALL
138.6K Vehicles Affected
Recall Date: Jun 9, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Potential Risk:
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Z46
Notice Date: Jan 11, 2024
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V632000 SAFETY RECALL
212.4K Vehicles Affected
Recall Date: Aug 12, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

Potential Risk:
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
FREE Recall Solution:
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Y55
Notice Date: May 26, 2022
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
NHTSA Campaign: 20V475000 SAFETY RECALL
58K Vehicles Affected
Recall Date: Aug 13, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Potential Risk:
An engine stall can increase the risk of a crash.
FREE Recall Solution:
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W58
Notice Date: Feb 18, 2021
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 19V757000 SAFETY RECALL
108K Vehicles Affected
Recall Date: Oct 24, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

Potential Risk:
Combustion in the intake manifold can increase the risk of a fire.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: VB1
Notice Date: Apr 16, 2020
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 18V486000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: Jul 27, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U74
Notice Date: Sep 17, 2018
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V821000 SAFETY RECALL
1.5M Vehicles Affected
Recall Date: Dec 20, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T79
Notice Date: Feb 26, 2018
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 17V302000 SAFETY RECALL
1M Vehicles Affected
Recall Date: May 9, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.

Potential Risk:
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
FREE Recall Solution:
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T25
Notice Date: Jun 26, 2017
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 17V198000 SAFETY RECALL
30 Vehicles Affected
Recall Date: Mar 23, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.

Potential Risk:
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T20
Notice Date: Apr 24, 2017
Recall Date: Mar 23, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 16V301000 SAFETY RECALL
64 Vehicles Affected
Recall Date: May 16, 2016
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.

Potential Risk:
A fractured halfshaft may damage underbody components and create road debris, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace both front halfshafts, free of charge. The recall began on July 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S32.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: S32
Notice Date: Jul 5, 2016
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
NHTSA Campaign: 16E041000 SAFETY RECALL
345 Vehicles Affected
Recall Date: May 16, 2016
Safety Issue:

Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.

Potential Risk:
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
FREE Recall Solution:
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: S30
Notice Date: Jul 1, 2016
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
NHTSA Campaign: 16V167000 SAFETY RECALL
440 Vehicles Affected
Recall Date: Mar 23, 2016
Safety Issue:

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.

Potential Risk:
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: S19
Notice Date: May 16, 2016
Recall Date: Mar 23, 2016
Chrysler (fca Us Llc)
NHTSA Campaign: 15V663000 SAFETY RECALL
253 Vehicles Affected
Recall Date: Oct 16, 2015
Safety Issue:

Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.

Potential Risk:
Without a heat shield, heat from the exhaust system may damage the spare tire. When used, the damaged tire may have a tread separation or side wall rupture, resulting in a loss of control and an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will install a spare tire heat shield if the vehicle is missing one. Vehicles that have already been sold with an excess of 50 miles will also have their spare tires replaced. These repairs will be performed free of charge. The recall began on December 2, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R58.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: R58
Notice Date: Dec 2, 2015
Recall Date: Oct 16, 2015
Chrysler (fca Us Llc)
NHTSA Campaign: 15V661000 SAFETY RECALL
61.9K Vehicles Affected
Recall Date: Oct 15, 2015
Safety Issue:

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.

Potential Risk:
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: R59
Notice Date: Nov 23, 2015
Recall Date: Oct 15, 2015

Consumer Complaints

1.8K Complaints
Chrysler (fca Us, Llc)
Campaign: 11299274 Other
Jan 14, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

PARKED TRUCK. TURNED KEYFOB TO OFF. REMOVED AND LOCKED VEHICLE. NOTICED VEHICLE ENGINE WAS STILL RUNNING. GOT BACK IN AND TRIED TURNING OFF AGAIN. DIDN'T WORK. HAD TO DRIVE FOR SHORT DISTANCE. TRIED AGAIN. WORKED.

Corrective Action:

PARKED TRUCK. TURNED KEYFOB TO OFF. REMOVED AND LOCKED VEHICLE. NOTICED VEHICLE ENGINE WAS STILL RUNNING. GOT BACK IN AND TRIED TURNING OFF AGAIN. DIDN'T WORK. HAD TO DRIVE FOR SHORT DISTANCE. TRIED AGAIN. WORKED.

Additional Notes:

PARKED TRUCK. TURNED KEYFOB TO OFF. REMOVED AND LOCKED VEHICLE. NOTICED VEHICLE ENGINE WAS STILL RUNNING. GOT BACK IN AND TRIED TURNING OFF AGAIN. DIDN'T WORK. HAD TO DRIVE FOR SHORT DISTANCE. TRIED AGAIN. WORKED.

Manufacturer: RAM
Mfg Campaign: 11299274
Notice Date: Jan 14, 2020
Recall Date: Jan 14, 2020
Chrysler (fca Us, Llc)
Campaign: 11299274 Other
Jan 14, 2020
Defect Description:

ENGINE

Potential Consequences:

PARKED TRUCK. TURNED KEYFOB TO OFF. REMOVED AND LOCKED VEHICLE. NOTICED VEHICLE ENGINE WAS STILL RUNNING. GOT BACK IN AND TRIED TURNING OFF AGAIN. DIDN'T WORK. HAD TO DRIVE FOR SHORT DISTANCE. TRIED AGAIN. WORKED.

Corrective Action:

PARKED TRUCK. TURNED KEYFOB TO OFF. REMOVED AND LOCKED VEHICLE. NOTICED VEHICLE ENGINE WAS STILL RUNNING. GOT BACK IN AND TRIED TURNING OFF AGAIN. DIDN'T WORK. HAD TO DRIVE FOR SHORT DISTANCE. TRIED AGAIN. WORKED.

Additional Notes:

PARKED TRUCK. TURNED KEYFOB TO OFF. REMOVED AND LOCKED VEHICLE. NOTICED VEHICLE ENGINE WAS STILL RUNNING. GOT BACK IN AND TRIED TURNING OFF AGAIN. DIDN'T WORK. HAD TO DRIVE FOR SHORT DISTANCE. TRIED AGAIN. WORKED.

Manufacturer: RAM
Mfg Campaign: 11299274
Notice Date: Jan 14, 2020
Recall Date: Jan 14, 2020
Chrysler (fca Us, Llc)
Campaign: 11299313 Other
Jan 14, 2020
Defect Description:

ENGINE

Potential Consequences:

THE EPA REQUIRED UPDATE TO MY 2016 RAM 1500 ECO DIESEL HAS CAUSED TWO ISSUES AND THE FIRST IS A BIG SAFETY ISSUE AFFECTING THOUSANDS OF ECO DIESEL OWNERS. AFTER THE UPDATE TO THE EGR THE TRUCK HAS A COLD LAG IN TAKE OFF OF UP TO 7 SECONDS WHICH COULD RESULT IN AN ACCIDENT. THE SECOND ISSUE IS THE LOSS OF 4 MPG FUEL ECONOMY. WE THE OWNERS ARE REQUESTING THAT CHRYSLER RETURN THE VEHICLES BACK TO THE OLD PROGRAMMING UNTIL A FIX CAN BE DEVELOPED. I AM AFRAID SOMEONE IS GOING TO GET KILLED BEFORE THE ISSUE IS ADDRESSES. CAN YOU HELP US IN THIS MATTER?

Corrective Action:

THE EPA REQUIRED UPDATE TO MY 2016 RAM 1500 ECO DIESEL HAS CAUSED TWO ISSUES AND THE FIRST IS A BIG SAFETY ISSUE AFFECTING THOUSANDS OF ECO DIESEL OWNERS. AFTER THE UPDATE TO THE EGR THE TRUCK HAS A COLD LAG IN TAKE OFF OF UP TO 7 SECONDS WHICH COULD RESULT IN AN ACCIDENT. THE SECOND ISSUE IS THE LOSS OF 4 MPG FUEL ECONOMY. WE THE OWNERS ARE REQUESTING THAT CHRYSLER RETURN THE VEHICLES BACK TO THE OLD PROGRAMMING UNTIL A FIX CAN BE DEVELOPED. I AM AFRAID SOMEONE IS GOING TO GET KILLED BEFORE THE ISSUE IS ADDRESSES. CAN YOU HELP US IN THIS MATTER?

Additional Notes:

THE EPA REQUIRED UPDATE TO MY 2016 RAM 1500 ECO DIESEL HAS CAUSED TWO ISSUES AND THE FIRST IS A BIG SAFETY ISSUE AFFECTING THOUSANDS OF ECO DIESEL OWNERS. AFTER THE UPDATE TO THE EGR THE TRUCK HAS A COLD LAG IN TAKE OFF OF UP TO 7 SECONDS WHICH COULD RESULT IN AN ACCIDENT. THE SECOND ISSUE IS THE LOSS OF 4 MPG FUEL ECONOMY. WE THE OWNERS ARE REQUESTING THAT CHRYSLER RETURN THE VEHICLES BACK TO THE OLD PROGRAMMING UNTIL A FIX CAN BE DEVELOPED. I AM AFRAID SOMEONE IS GOING TO GET KILLED BEFORE THE ISSUE IS ADDRESSES. CAN YOU HELP US IN THIS MATTER?

Manufacturer: RAM
Mfg Campaign: 11299313
Notice Date: Jan 14, 2020
Recall Date: Jan 14, 2020
Chrysler (fca Us, Llc)
Campaign: 11299313 Other
Jan 14, 2020
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

THE EPA REQUIRED UPDATE TO MY 2016 RAM 1500 ECO DIESEL HAS CAUSED TWO ISSUES AND THE FIRST IS A BIG SAFETY ISSUE AFFECTING THOUSANDS OF ECO DIESEL OWNERS. AFTER THE UPDATE TO THE EGR THE TRUCK HAS A COLD LAG IN TAKE OFF OF UP TO 7 SECONDS WHICH COULD RESULT IN AN ACCIDENT. THE SECOND ISSUE IS THE LOSS OF 4 MPG FUEL ECONOMY. WE THE OWNERS ARE REQUESTING THAT CHRYSLER RETURN THE VEHICLES BACK TO THE OLD PROGRAMMING UNTIL A FIX CAN BE DEVELOPED. I AM AFRAID SOMEONE IS GOING TO GET KILLED BEFORE THE ISSUE IS ADDRESSES. CAN YOU HELP US IN THIS MATTER?

Corrective Action:

THE EPA REQUIRED UPDATE TO MY 2016 RAM 1500 ECO DIESEL HAS CAUSED TWO ISSUES AND THE FIRST IS A BIG SAFETY ISSUE AFFECTING THOUSANDS OF ECO DIESEL OWNERS. AFTER THE UPDATE TO THE EGR THE TRUCK HAS A COLD LAG IN TAKE OFF OF UP TO 7 SECONDS WHICH COULD RESULT IN AN ACCIDENT. THE SECOND ISSUE IS THE LOSS OF 4 MPG FUEL ECONOMY. WE THE OWNERS ARE REQUESTING THAT CHRYSLER RETURN THE VEHICLES BACK TO THE OLD PROGRAMMING UNTIL A FIX CAN BE DEVELOPED. I AM AFRAID SOMEONE IS GOING TO GET KILLED BEFORE THE ISSUE IS ADDRESSES. CAN YOU HELP US IN THIS MATTER?

Additional Notes:

THE EPA REQUIRED UPDATE TO MY 2016 RAM 1500 ECO DIESEL HAS CAUSED TWO ISSUES AND THE FIRST IS A BIG SAFETY ISSUE AFFECTING THOUSANDS OF ECO DIESEL OWNERS. AFTER THE UPDATE TO THE EGR THE TRUCK HAS A COLD LAG IN TAKE OFF OF UP TO 7 SECONDS WHICH COULD RESULT IN AN ACCIDENT. THE SECOND ISSUE IS THE LOSS OF 4 MPG FUEL ECONOMY. WE THE OWNERS ARE REQUESTING THAT CHRYSLER RETURN THE VEHICLES BACK TO THE OLD PROGRAMMING UNTIL A FIX CAN BE DEVELOPED. I AM AFRAID SOMEONE IS GOING TO GET KILLED BEFORE THE ISSUE IS ADDRESSES. CAN YOU HELP US IN THIS MATTER?

Manufacturer: RAM
Mfg Campaign: 11299313
Notice Date: Jan 14, 2020
Recall Date: Jan 14, 2020
Chrysler (fca Us, Llc)
Campaign: 11298345 Other
Jan 10, 2020
Defect Description:

SERVICE BRAKES

Potential Consequences:

ON 01/06/2020 I WAS COMING TO A STOP AT AN INTERSECTION IN MY 2016 RAM 1500 EXPRESS ( 38,000 MILES ) AND AS I APPLIED THE BRAKE , THE PEDDLE WENT STRAIGHT TO THE FLOOR . AS I WAS NEARLY ABOUT TO COLLIDE WITH THE VEHICLES AT THE TRAFFIC LIGHT/INTERSECTION AND FRANTICALLY PUMPING THE BRAKE PEDDLE , I FINALLY GOT THE BRAKES TO ENGAGE. WHEN I FINALLY CAME TO A STOP , I WAS HAPPY TO NOT HAVE BEEN IN AN ACCIDENT AND KEPT DRIVING THINKING WHATEVER HAPPENED HAD FIXED IT'S SELF ( SUNNY DAY , AND DRY PAVEMENT ) . THE NEXT DAY ON MY WAY HOME FOR WORK I HEARD A GRINDING NOISE FROM THE PASSENGER REAR WHEEL , AND PULLED OVER TO CHECK IT OUT . I NOTICED THE ROTOR SCORED BADLY, AND THE OUTER PAD MISSING THE FRICTION MATERIAL , SO I PICKED UP A SET OF PADS AND WENT HOME TO PULL THE WHEEL OFF AND INSPECT . NOW , I HAVE BEEN A MECHANIC OVER 20 YEARS AND DONE WELL OVER A THOUSAND BRAKE JOBS/SERVICES ON HUNDREDS OF MAKES/MODELS OF VEHICLES , AND HAVE NEVER SEEN THE OUTER BRAKE PADS WARE OUT FIRST . THE TRUCK HAS ONLY 38,000 MILES ON IT AND THE FRONT BRAKES HAVE OVER 1/4" OF PAD LEFT , AND THE REARS HAVE ABOUT THE SAME , AND A BRAKE CHANGE IS A LONG WAYS AWAY , SO I WAS CURIOUS WHAT I'D FIND . I FOUND THE CALIPER TO BE IN GREAT CONDITION , GUIDE PINS / RACES TO ALL BE IN GREAT SMOOTH WORKING ORDER , AND WHEN I PRESSED THE PISTON BACK IN NOTICED GOOD SMOOTH OPERATION, ALL DUST BOOTS IN GOOD CONDITION , AND NO LEAKING BRAKE FLUID ANYWHERE . I DID HOWEVER FIND THE INNER PAD ABOUT 1/2 DELAMINATED ( FRICTION MATERIAL-TO-METAL BACK PLATE ) AND AN OUTER PAD WITH THE FRICTION MATERIAL COMPLETELY MISSING . I CLEANED UP ALL SURFACES , APPLIED PROPER GREASE , AND INSTALLED NEW PADS BECAUSE ROTOR WAS IN USEABLE CONDITION BECAUSE I CAUGHT THE PROBLEM QUICKLY . I AM CONCERNED THE OTHER PADS ON THE TRUCK MIGHT FAIL AS WELL CAUSING AN ACCIDENT , INJURY , OR FATALITY , AND WANTED TO REPORT

Corrective Action:

ON 01/06/2020 I WAS COMING TO A STOP AT AN INTERSECTION IN MY 2016 RAM 1500 EXPRESS ( 38,000 MILES ) AND AS I APPLIED THE BRAKE , THE PEDDLE WENT STRAIGHT TO THE FLOOR . AS I WAS NEARLY ABOUT TO COLLIDE WITH THE VEHICLES AT THE TRAFFIC LIGHT/INTERSECTION AND FRANTICALLY PUMPING THE BRAKE PEDDLE , I FINALLY GOT THE BRAKES TO ENGAGE. WHEN I FINALLY CAME TO A STOP , I WAS HAPPY TO NOT HAVE BEEN IN AN ACCIDENT AND KEPT DRIVING THINKING WHATEVER HAPPENED HAD FIXED IT'S SELF ( SUNNY DAY , AND DRY PAVEMENT ) . THE NEXT DAY ON MY WAY HOME FOR WORK I HEARD A GRINDING NOISE FROM THE PASSENGER REAR WHEEL , AND PULLED OVER TO CHECK IT OUT . I NOTICED THE ROTOR SCORED BADLY, AND THE OUTER PAD MISSING THE FRICTION MATERIAL , SO I PICKED UP A SET OF PADS AND WENT HOME TO PULL THE WHEEL OFF AND INSPECT . NOW , I HAVE BEEN A MECHANIC OVER 20 YEARS AND DONE WELL OVER A THOUSAND BRAKE JOBS/SERVICES ON HUNDREDS OF MAKES/MODELS OF VEHICLES , AND HAVE NEVER SEEN THE OUTER BRAKE PADS WARE OUT FIRST . THE TRUCK HAS ONLY 38,000 MILES ON IT AND THE FRONT BRAKES HAVE OVER 1/4" OF PAD LEFT , AND THE REARS HAVE ABOUT THE SAME , AND A BRAKE CHANGE IS A LONG WAYS AWAY , SO I WAS CURIOUS WHAT I'D FIND . I FOUND THE CALIPER TO BE IN GREAT CONDITION , GUIDE PINS / RACES TO ALL BE IN GREAT SMOOTH WORKING ORDER , AND WHEN I PRESSED THE PISTON BACK IN NOTICED GOOD SMOOTH OPERATION, ALL DUST BOOTS IN GOOD CONDITION , AND NO LEAKING BRAKE FLUID ANYWHERE . I DID HOWEVER FIND THE INNER PAD ABOUT 1/2 DELAMINATED ( FRICTION MATERIAL-TO-METAL BACK PLATE ) AND AN OUTER PAD WITH THE FRICTION MATERIAL COMPLETELY MISSING . I CLEANED UP ALL SURFACES , APPLIED PROPER GREASE , AND INSTALLED NEW PADS BECAUSE ROTOR WAS IN USEABLE CONDITION BECAUSE I CAUGHT THE PROBLEM QUICKLY . I AM CONCERNED THE OTHER PADS ON THE TRUCK MIGHT FAIL AS WELL CAUSING AN ACCIDENT , INJURY , OR FATALITY , AND WANTED TO REPORT

Additional Notes:

ON 01/06/2020 I WAS COMING TO A STOP AT AN INTERSECTION IN MY 2016 RAM 1500 EXPRESS ( 38,000 MILES ) AND AS I APPLIED THE BRAKE , THE PEDDLE WENT STRAIGHT TO THE FLOOR . AS I WAS NEARLY ABOUT TO COLLIDE WITH THE VEHICLES AT THE TRAFFIC LIGHT/INTERSECTION AND FRANTICALLY PUMPING THE BRAKE PEDDLE , I FINALLY GOT THE BRAKES TO ENGAGE. WHEN I FINALLY CAME TO A STOP , I WAS HAPPY TO NOT HAVE BEEN IN AN ACCIDENT AND KEPT DRIVING THINKING WHATEVER HAPPENED HAD FIXED IT'S SELF ( SUNNY DAY , AND DRY PAVEMENT ) . THE NEXT DAY ON MY WAY HOME FOR WORK I HEARD A GRINDING NOISE FROM THE PASSENGER REAR WHEEL , AND PULLED OVER TO CHECK IT OUT . I NOTICED THE ROTOR SCORED BADLY, AND THE OUTER PAD MISSING THE FRICTION MATERIAL , SO I PICKED UP A SET OF PADS AND WENT HOME TO PULL THE WHEEL OFF AND INSPECT . NOW , I HAVE BEEN A MECHANIC OVER 20 YEARS AND DONE WELL OVER A THOUSAND BRAKE JOBS/SERVICES ON HUNDREDS OF MAKES/MODELS OF VEHICLES , AND HAVE NEVER SEEN THE OUTER BRAKE PADS WARE OUT FIRST . THE TRUCK HAS ONLY 38,000 MILES ON IT AND THE FRONT BRAKES HAVE OVER 1/4" OF PAD LEFT , AND THE REARS HAVE ABOUT THE SAME , AND A BRAKE CHANGE IS A LONG WAYS AWAY , SO I WAS CURIOUS WHAT I'D FIND . I FOUND THE CALIPER TO BE IN GREAT CONDITION , GUIDE PINS / RACES TO ALL BE IN GREAT SMOOTH WORKING ORDER , AND WHEN I PRESSED THE PISTON BACK IN NOTICED GOOD SMOOTH OPERATION, ALL DUST BOOTS IN GOOD CONDITION , AND NO LEAKING BRAKE FLUID ANYWHERE . I DID HOWEVER FIND THE INNER PAD ABOUT 1/2 DELAMINATED ( FRICTION MATERIAL-TO-METAL BACK PLATE ) AND AN OUTER PAD WITH THE FRICTION MATERIAL COMPLETELY MISSING . I CLEANED UP ALL SURFACES , APPLIED PROPER GREASE , AND INSTALLED NEW PADS BECAUSE ROTOR WAS IN USEABLE CONDITION BECAUSE I CAUGHT THE PROBLEM QUICKLY . I AM CONCERNED THE OTHER PADS ON THE TRUCK MIGHT FAIL AS WELL CAUSING AN ACCIDENT , INJURY , OR FATALITY , AND WANTED TO REPORT

Manufacturer: RAM
Mfg Campaign: 11298345
Notice Date: Jan 10, 2020
Recall Date: Jan 10, 2020
Chrysler (fca Us, Llc)
Campaign: 11298206 Other
Jan 9, 2020
Defect Description:

ENGINE

Potential Consequences:

IN ORDER TO REGISTER MY VEHICLE IN CALIFORNIA I WAS FORCED TO ACCEPT THE V08 EMISSIONS RECALL. AFTER THIS RECALL, I HAVE NOTICED SUBSTANTIAL LAG BETWEEN DEPRESSING THE ACCELERATOR AND BETWEEN WHEN THE VEHICLE ACCELERATES. I WAS TOLD THERE WOULD BE NO CHANGE IN PERFORMANCE BY BOTH THE DEALER AND FCA. I HAVE ALMOST BEEN IN TWO ACCIDENTS NOW BECAUSE I ATTEMPTED TO EXECUTE A LEFT TURN AND EVEN THOUGH I WAS DEPRESSING THE ACCELERATOR, THE VEHICLE SLUGGISHLY ROLLED THROUGH THE INTERSECTION AND THEN 2-3 SECONDS LATER, ACCELERATED RAPIDLY MAKING IT DIFFICULT TO MAINTAIN LANE INTEGRITY WHILE NAVIGATING THE TURN. I GENERALLY DRIVE FAIRLY MODESTLY WHICH IS WHY THERE HAVE BEEN ONLY TWO LIFE-THREATENING INCIDENTS IN THE PAST 3 OR SO MONTHS THAT I HAVE HAD THE "UPDATE". REALISTICALLY THOUGH, THIS FORCED UPDATE HAS CHANGED THE NATURE OF THE TRUCK AND MADE IT ULTIMATELY MORE DANGEROUS TO DRIVE. ALL OF THIS BEHAVIOR BEGAN AFTER THE NOTED RECALL. I SPOKE WITH THE DEALERSHIP WHERE THE RECALL WAS PERFORMED, AND WAS TOLD THAT THEY HAVE RECEIVED THIS COMPLAINT FROM OTHER DRIVERS AS WELL, AND THAT WHILE RAM WAS AWARE OF THE PROBLEM, THEY HAD NO REMEDY AT THIS TIME. THE DATE MENTIONED IN THE REPORT IS SIMPLY OF THE MOST RECENT OF INCIDENTS THAT I MENTIONED.

Corrective Action:

IN ORDER TO REGISTER MY VEHICLE IN CALIFORNIA I WAS FORCED TO ACCEPT THE V08 EMISSIONS RECALL. AFTER THIS RECALL, I HAVE NOTICED SUBSTANTIAL LAG BETWEEN DEPRESSING THE ACCELERATOR AND BETWEEN WHEN THE VEHICLE ACCELERATES. I WAS TOLD THERE WOULD BE NO CHANGE IN PERFORMANCE BY BOTH THE DEALER AND FCA. I HAVE ALMOST BEEN IN TWO ACCIDENTS NOW BECAUSE I ATTEMPTED TO EXECUTE A LEFT TURN AND EVEN THOUGH I WAS DEPRESSING THE ACCELERATOR, THE VEHICLE SLUGGISHLY ROLLED THROUGH THE INTERSECTION AND THEN 2-3 SECONDS LATER, ACCELERATED RAPIDLY MAKING IT DIFFICULT TO MAINTAIN LANE INTEGRITY WHILE NAVIGATING THE TURN. I GENERALLY DRIVE FAIRLY MODESTLY WHICH IS WHY THERE HAVE BEEN ONLY TWO LIFE-THREATENING INCIDENTS IN THE PAST 3 OR SO MONTHS THAT I HAVE HAD THE "UPDATE". REALISTICALLY THOUGH, THIS FORCED UPDATE HAS CHANGED THE NATURE OF THE TRUCK AND MADE IT ULTIMATELY MORE DANGEROUS TO DRIVE. ALL OF THIS BEHAVIOR BEGAN AFTER THE NOTED RECALL. I SPOKE WITH THE DEALERSHIP WHERE THE RECALL WAS PERFORMED, AND WAS TOLD THAT THEY HAVE RECEIVED THIS COMPLAINT FROM OTHER DRIVERS AS WELL, AND THAT WHILE RAM WAS AWARE OF THE PROBLEM, THEY HAD NO REMEDY AT THIS TIME. THE DATE MENTIONED IN THE REPORT IS SIMPLY OF THE MOST RECENT OF INCIDENTS THAT I MENTIONED.

Additional Notes:

IN ORDER TO REGISTER MY VEHICLE IN CALIFORNIA I WAS FORCED TO ACCEPT THE V08 EMISSIONS RECALL. AFTER THIS RECALL, I HAVE NOTICED SUBSTANTIAL LAG BETWEEN DEPRESSING THE ACCELERATOR AND BETWEEN WHEN THE VEHICLE ACCELERATES. I WAS TOLD THERE WOULD BE NO CHANGE IN PERFORMANCE BY BOTH THE DEALER AND FCA. I HAVE ALMOST BEEN IN TWO ACCIDENTS NOW BECAUSE I ATTEMPTED TO EXECUTE A LEFT TURN AND EVEN THOUGH I WAS DEPRESSING THE ACCELERATOR, THE VEHICLE SLUGGISHLY ROLLED THROUGH THE INTERSECTION AND THEN 2-3 SECONDS LATER, ACCELERATED RAPIDLY MAKING IT DIFFICULT TO MAINTAIN LANE INTEGRITY WHILE NAVIGATING THE TURN. I GENERALLY DRIVE FAIRLY MODESTLY WHICH IS WHY THERE HAVE BEEN ONLY TWO LIFE-THREATENING INCIDENTS IN THE PAST 3 OR SO MONTHS THAT I HAVE HAD THE "UPDATE". REALISTICALLY THOUGH, THIS FORCED UPDATE HAS CHANGED THE NATURE OF THE TRUCK AND MADE IT ULTIMATELY MORE DANGEROUS TO DRIVE. ALL OF THIS BEHAVIOR BEGAN AFTER THE NOTED RECALL. I SPOKE WITH THE DEALERSHIP WHERE THE RECALL WAS PERFORMED, AND WAS TOLD THAT THEY HAVE RECEIVED THIS COMPLAINT FROM OTHER DRIVERS AS WELL, AND THAT WHILE RAM WAS AWARE OF THE PROBLEM, THEY HAD NO REMEDY AT THIS TIME. THE DATE MENTIONED IN THE REPORT IS SIMPLY OF THE MOST RECENT OF INCIDENTS THAT I MENTIONED.

Manufacturer: RAM
Mfg Campaign: 11298206
Notice Date: Jan 9, 2020
Recall Date: Jan 9, 2020
Chrysler (fca Us, Llc)
Campaign: 11298206 Other
Jan 9, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

IN ORDER TO REGISTER MY VEHICLE IN CALIFORNIA I WAS FORCED TO ACCEPT THE V08 EMISSIONS RECALL. AFTER THIS RECALL, I HAVE NOTICED SUBSTANTIAL LAG BETWEEN DEPRESSING THE ACCELERATOR AND BETWEEN WHEN THE VEHICLE ACCELERATES. I WAS TOLD THERE WOULD BE NO CHANGE IN PERFORMANCE BY BOTH THE DEALER AND FCA. I HAVE ALMOST BEEN IN TWO ACCIDENTS NOW BECAUSE I ATTEMPTED TO EXECUTE A LEFT TURN AND EVEN THOUGH I WAS DEPRESSING THE ACCELERATOR, THE VEHICLE SLUGGISHLY ROLLED THROUGH THE INTERSECTION AND THEN 2-3 SECONDS LATER, ACCELERATED RAPIDLY MAKING IT DIFFICULT TO MAINTAIN LANE INTEGRITY WHILE NAVIGATING THE TURN. I GENERALLY DRIVE FAIRLY MODESTLY WHICH IS WHY THERE HAVE BEEN ONLY TWO LIFE-THREATENING INCIDENTS IN THE PAST 3 OR SO MONTHS THAT I HAVE HAD THE "UPDATE". REALISTICALLY THOUGH, THIS FORCED UPDATE HAS CHANGED THE NATURE OF THE TRUCK AND MADE IT ULTIMATELY MORE DANGEROUS TO DRIVE. ALL OF THIS BEHAVIOR BEGAN AFTER THE NOTED RECALL. I SPOKE WITH THE DEALERSHIP WHERE THE RECALL WAS PERFORMED, AND WAS TOLD THAT THEY HAVE RECEIVED THIS COMPLAINT FROM OTHER DRIVERS AS WELL, AND THAT WHILE RAM WAS AWARE OF THE PROBLEM, THEY HAD NO REMEDY AT THIS TIME. THE DATE MENTIONED IN THE REPORT IS SIMPLY OF THE MOST RECENT OF INCIDENTS THAT I MENTIONED.

Corrective Action:

IN ORDER TO REGISTER MY VEHICLE IN CALIFORNIA I WAS FORCED TO ACCEPT THE V08 EMISSIONS RECALL. AFTER THIS RECALL, I HAVE NOTICED SUBSTANTIAL LAG BETWEEN DEPRESSING THE ACCELERATOR AND BETWEEN WHEN THE VEHICLE ACCELERATES. I WAS TOLD THERE WOULD BE NO CHANGE IN PERFORMANCE BY BOTH THE DEALER AND FCA. I HAVE ALMOST BEEN IN TWO ACCIDENTS NOW BECAUSE I ATTEMPTED TO EXECUTE A LEFT TURN AND EVEN THOUGH I WAS DEPRESSING THE ACCELERATOR, THE VEHICLE SLUGGISHLY ROLLED THROUGH THE INTERSECTION AND THEN 2-3 SECONDS LATER, ACCELERATED RAPIDLY MAKING IT DIFFICULT TO MAINTAIN LANE INTEGRITY WHILE NAVIGATING THE TURN. I GENERALLY DRIVE FAIRLY MODESTLY WHICH IS WHY THERE HAVE BEEN ONLY TWO LIFE-THREATENING INCIDENTS IN THE PAST 3 OR SO MONTHS THAT I HAVE HAD THE "UPDATE". REALISTICALLY THOUGH, THIS FORCED UPDATE HAS CHANGED THE NATURE OF THE TRUCK AND MADE IT ULTIMATELY MORE DANGEROUS TO DRIVE. ALL OF THIS BEHAVIOR BEGAN AFTER THE NOTED RECALL. I SPOKE WITH THE DEALERSHIP WHERE THE RECALL WAS PERFORMED, AND WAS TOLD THAT THEY HAVE RECEIVED THIS COMPLAINT FROM OTHER DRIVERS AS WELL, AND THAT WHILE RAM WAS AWARE OF THE PROBLEM, THEY HAD NO REMEDY AT THIS TIME. THE DATE MENTIONED IN THE REPORT IS SIMPLY OF THE MOST RECENT OF INCIDENTS THAT I MENTIONED.

Additional Notes:

IN ORDER TO REGISTER MY VEHICLE IN CALIFORNIA I WAS FORCED TO ACCEPT THE V08 EMISSIONS RECALL. AFTER THIS RECALL, I HAVE NOTICED SUBSTANTIAL LAG BETWEEN DEPRESSING THE ACCELERATOR AND BETWEEN WHEN THE VEHICLE ACCELERATES. I WAS TOLD THERE WOULD BE NO CHANGE IN PERFORMANCE BY BOTH THE DEALER AND FCA. I HAVE ALMOST BEEN IN TWO ACCIDENTS NOW BECAUSE I ATTEMPTED TO EXECUTE A LEFT TURN AND EVEN THOUGH I WAS DEPRESSING THE ACCELERATOR, THE VEHICLE SLUGGISHLY ROLLED THROUGH THE INTERSECTION AND THEN 2-3 SECONDS LATER, ACCELERATED RAPIDLY MAKING IT DIFFICULT TO MAINTAIN LANE INTEGRITY WHILE NAVIGATING THE TURN. I GENERALLY DRIVE FAIRLY MODESTLY WHICH IS WHY THERE HAVE BEEN ONLY TWO LIFE-THREATENING INCIDENTS IN THE PAST 3 OR SO MONTHS THAT I HAVE HAD THE "UPDATE". REALISTICALLY THOUGH, THIS FORCED UPDATE HAS CHANGED THE NATURE OF THE TRUCK AND MADE IT ULTIMATELY MORE DANGEROUS TO DRIVE. ALL OF THIS BEHAVIOR BEGAN AFTER THE NOTED RECALL. I SPOKE WITH THE DEALERSHIP WHERE THE RECALL WAS PERFORMED, AND WAS TOLD THAT THEY HAVE RECEIVED THIS COMPLAINT FROM OTHER DRIVERS AS WELL, AND THAT WHILE RAM WAS AWARE OF THE PROBLEM, THEY HAD NO REMEDY AT THIS TIME. THE DATE MENTIONED IN THE REPORT IS SIMPLY OF THE MOST RECENT OF INCIDENTS THAT I MENTIONED.

Manufacturer: RAM
Mfg Campaign: 11298206
Notice Date: Jan 9, 2020
Recall Date: Jan 9, 2020
Chrysler (fca Us, Llc)
Campaign: 11298206 Other
Jan 9, 2020
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

IN ORDER TO REGISTER MY VEHICLE IN CALIFORNIA I WAS FORCED TO ACCEPT THE V08 EMISSIONS RECALL. AFTER THIS RECALL, I HAVE NOTICED SUBSTANTIAL LAG BETWEEN DEPRESSING THE ACCELERATOR AND BETWEEN WHEN THE VEHICLE ACCELERATES. I WAS TOLD THERE WOULD BE NO CHANGE IN PERFORMANCE BY BOTH THE DEALER AND FCA. I HAVE ALMOST BEEN IN TWO ACCIDENTS NOW BECAUSE I ATTEMPTED TO EXECUTE A LEFT TURN AND EVEN THOUGH I WAS DEPRESSING THE ACCELERATOR, THE VEHICLE SLUGGISHLY ROLLED THROUGH THE INTERSECTION AND THEN 2-3 SECONDS LATER, ACCELERATED RAPIDLY MAKING IT DIFFICULT TO MAINTAIN LANE INTEGRITY WHILE NAVIGATING THE TURN. I GENERALLY DRIVE FAIRLY MODESTLY WHICH IS WHY THERE HAVE BEEN ONLY TWO LIFE-THREATENING INCIDENTS IN THE PAST 3 OR SO MONTHS THAT I HAVE HAD THE "UPDATE". REALISTICALLY THOUGH, THIS FORCED UPDATE HAS CHANGED THE NATURE OF THE TRUCK AND MADE IT ULTIMATELY MORE DANGEROUS TO DRIVE. ALL OF THIS BEHAVIOR BEGAN AFTER THE NOTED RECALL. I SPOKE WITH THE DEALERSHIP WHERE THE RECALL WAS PERFORMED, AND WAS TOLD THAT THEY HAVE RECEIVED THIS COMPLAINT FROM OTHER DRIVERS AS WELL, AND THAT WHILE RAM WAS AWARE OF THE PROBLEM, THEY HAD NO REMEDY AT THIS TIME. THE DATE MENTIONED IN THE REPORT IS SIMPLY OF THE MOST RECENT OF INCIDENTS THAT I MENTIONED.

Corrective Action:

IN ORDER TO REGISTER MY VEHICLE IN CALIFORNIA I WAS FORCED TO ACCEPT THE V08 EMISSIONS RECALL. AFTER THIS RECALL, I HAVE NOTICED SUBSTANTIAL LAG BETWEEN DEPRESSING THE ACCELERATOR AND BETWEEN WHEN THE VEHICLE ACCELERATES. I WAS TOLD THERE WOULD BE NO CHANGE IN PERFORMANCE BY BOTH THE DEALER AND FCA. I HAVE ALMOST BEEN IN TWO ACCIDENTS NOW BECAUSE I ATTEMPTED TO EXECUTE A LEFT TURN AND EVEN THOUGH I WAS DEPRESSING THE ACCELERATOR, THE VEHICLE SLUGGISHLY ROLLED THROUGH THE INTERSECTION AND THEN 2-3 SECONDS LATER, ACCELERATED RAPIDLY MAKING IT DIFFICULT TO MAINTAIN LANE INTEGRITY WHILE NAVIGATING THE TURN. I GENERALLY DRIVE FAIRLY MODESTLY WHICH IS WHY THERE HAVE BEEN ONLY TWO LIFE-THREATENING INCIDENTS IN THE PAST 3 OR SO MONTHS THAT I HAVE HAD THE "UPDATE". REALISTICALLY THOUGH, THIS FORCED UPDATE HAS CHANGED THE NATURE OF THE TRUCK AND MADE IT ULTIMATELY MORE DANGEROUS TO DRIVE. ALL OF THIS BEHAVIOR BEGAN AFTER THE NOTED RECALL. I SPOKE WITH THE DEALERSHIP WHERE THE RECALL WAS PERFORMED, AND WAS TOLD THAT THEY HAVE RECEIVED THIS COMPLAINT FROM OTHER DRIVERS AS WELL, AND THAT WHILE RAM WAS AWARE OF THE PROBLEM, THEY HAD NO REMEDY AT THIS TIME. THE DATE MENTIONED IN THE REPORT IS SIMPLY OF THE MOST RECENT OF INCIDENTS THAT I MENTIONED.

Additional Notes:

IN ORDER TO REGISTER MY VEHICLE IN CALIFORNIA I WAS FORCED TO ACCEPT THE V08 EMISSIONS RECALL. AFTER THIS RECALL, I HAVE NOTICED SUBSTANTIAL LAG BETWEEN DEPRESSING THE ACCELERATOR AND BETWEEN WHEN THE VEHICLE ACCELERATES. I WAS TOLD THERE WOULD BE NO CHANGE IN PERFORMANCE BY BOTH THE DEALER AND FCA. I HAVE ALMOST BEEN IN TWO ACCIDENTS NOW BECAUSE I ATTEMPTED TO EXECUTE A LEFT TURN AND EVEN THOUGH I WAS DEPRESSING THE ACCELERATOR, THE VEHICLE SLUGGISHLY ROLLED THROUGH THE INTERSECTION AND THEN 2-3 SECONDS LATER, ACCELERATED RAPIDLY MAKING IT DIFFICULT TO MAINTAIN LANE INTEGRITY WHILE NAVIGATING THE TURN. I GENERALLY DRIVE FAIRLY MODESTLY WHICH IS WHY THERE HAVE BEEN ONLY TWO LIFE-THREATENING INCIDENTS IN THE PAST 3 OR SO MONTHS THAT I HAVE HAD THE "UPDATE". REALISTICALLY THOUGH, THIS FORCED UPDATE HAS CHANGED THE NATURE OF THE TRUCK AND MADE IT ULTIMATELY MORE DANGEROUS TO DRIVE. ALL OF THIS BEHAVIOR BEGAN AFTER THE NOTED RECALL. I SPOKE WITH THE DEALERSHIP WHERE THE RECALL WAS PERFORMED, AND WAS TOLD THAT THEY HAVE RECEIVED THIS COMPLAINT FROM OTHER DRIVERS AS WELL, AND THAT WHILE RAM WAS AWARE OF THE PROBLEM, THEY HAD NO REMEDY AT THIS TIME. THE DATE MENTIONED IN THE REPORT IS SIMPLY OF THE MOST RECENT OF INCIDENTS THAT I MENTIONED.

Manufacturer: RAM
Mfg Campaign: 11298206
Notice Date: Jan 9, 2020
Recall Date: Jan 9, 2020
Chrysler (fca Us, Llc)
Campaign: 11298202 Other
Jan 9, 2020
Defect Description:

STRUCTURE:BODY

Potential Consequences:

LAST MONTH (DECEMBER 2019) ON A COLD DAY, I TRIED TO PUT DOWN THE DRIVER'S WINDOW IN 2016 RAM 1500. HOWEVER, THE WINDOW WAS FROZEN IN PLACE DUE TO AN OVERNIGHT SNOWSTORM. THE WINDOW DIDN'T MOVE AND I RELEASED THE BUTTON. THEN, WHILE PARKED IN A PUBLIC PARKING LOT, THE WINDOW WENT HALF WAY DOWN ON ITS OWN. I FOUND IT THIS WAY WHEN I RETURNED TO THE TRUCK. IT WENT UP WITH THE BUTTON AND I BEGAN MY TRIP HOME. DURING THIS TRIP HOME, WHILE I WAS DRIVING AND I HAD NOT TOUCHED THE BUTTON, THE WINDOW FELL COMPLETELY INTO DOOR. APPARENTLY THE WINDOW HAD COME APART FROM THE PLASTIC CLIPS HOLDING IT TO THE UP/DOWN MECHANISM. TODAY, JANUARY 9, 2020, ANOTHER COLD DAY, MY WIFE PRESSED THE BUTTON TO NUDGE THE PASSENGER WINDOW UP (IT WAS OPEN JUST A TAD) AND INSTEAD OF GOING UP, THE WINDOW DROPPED INTO THE HALF WAY POSITION. WE GOT IT UP WITH THE BUTTON AND IT'S NOW TAPED IN PLACE UNTIL THE GARAGE CAN GET TO IT. THIS WINDOW TOO APPEARS TO HAVE COME OFF THE LITTLE PLASTIC CLIPS HOLDING IT PLACE TODAY, I ALSO GOOGLE'D THIS PROBLEM AND HAVE DISCOVERED IT'S A KNOWN PROBLEM ON 2016 RAM TRUCKS WITH PAGES OF POSTS IN MULTIPLE FORUMS BEGINNING IN 2017 OF OWNERS EXPERIENCING THIS PROBLEM WHEN ITS COLD. THERE HAVE ALSO BEEN SEVERAL WEB ARTICLES DISCUSSING THE PROBLEM. SEVERAL OF THE POSTS INDICATE THAT FCA HAS HAD MULTIPLE COMPLAINTS ABOUT THIS ISSUE. THIS SEEMS TO BE A SAFETY ISSUE FOR SEVERAL REASONS. FIRST, ITS NOT PARTICULARLY SAFE FOR PEOPLE TO BE DRIVING AROUND IN STORMS AND FREEZING WEATHER WITH WINDOWS THAT JUST DROP INTO THE DOOR AND WON'T COME BACK UP. SECOND, ITS NOT PARTICULARLY SAFE TO HAVE THE WINDOW IN YOUR VEHICLE OPEN ON ITS OWN WHEN THE VEHICLE IS PARKED. THIRD, TAPING THE WINDOWS IN PLACE (EVEN TEMPORARILY) COULD HURT EGRESS FROM THE VEHICLE IN THE EVENT OF AN EMERGENCY.

Corrective Action:

LAST MONTH (DECEMBER 2019) ON A COLD DAY, I TRIED TO PUT DOWN THE DRIVER'S WINDOW IN 2016 RAM 1500. HOWEVER, THE WINDOW WAS FROZEN IN PLACE DUE TO AN OVERNIGHT SNOWSTORM. THE WINDOW DIDN'T MOVE AND I RELEASED THE BUTTON. THEN, WHILE PARKED IN A PUBLIC PARKING LOT, THE WINDOW WENT HALF WAY DOWN ON ITS OWN. I FOUND IT THIS WAY WHEN I RETURNED TO THE TRUCK. IT WENT UP WITH THE BUTTON AND I BEGAN MY TRIP HOME. DURING THIS TRIP HOME, WHILE I WAS DRIVING AND I HAD NOT TOUCHED THE BUTTON, THE WINDOW FELL COMPLETELY INTO DOOR. APPARENTLY THE WINDOW HAD COME APART FROM THE PLASTIC CLIPS HOLDING IT TO THE UP/DOWN MECHANISM. TODAY, JANUARY 9, 2020, ANOTHER COLD DAY, MY WIFE PRESSED THE BUTTON TO NUDGE THE PASSENGER WINDOW UP (IT WAS OPEN JUST A TAD) AND INSTEAD OF GOING UP, THE WINDOW DROPPED INTO THE HALF WAY POSITION. WE GOT IT UP WITH THE BUTTON AND IT'S NOW TAPED IN PLACE UNTIL THE GARAGE CAN GET TO IT. THIS WINDOW TOO APPEARS TO HAVE COME OFF THE LITTLE PLASTIC CLIPS HOLDING IT PLACE TODAY, I ALSO GOOGLE'D THIS PROBLEM AND HAVE DISCOVERED IT'S A KNOWN PROBLEM ON 2016 RAM TRUCKS WITH PAGES OF POSTS IN MULTIPLE FORUMS BEGINNING IN 2017 OF OWNERS EXPERIENCING THIS PROBLEM WHEN ITS COLD. THERE HAVE ALSO BEEN SEVERAL WEB ARTICLES DISCUSSING THE PROBLEM. SEVERAL OF THE POSTS INDICATE THAT FCA HAS HAD MULTIPLE COMPLAINTS ABOUT THIS ISSUE. THIS SEEMS TO BE A SAFETY ISSUE FOR SEVERAL REASONS. FIRST, ITS NOT PARTICULARLY SAFE FOR PEOPLE TO BE DRIVING AROUND IN STORMS AND FREEZING WEATHER WITH WINDOWS THAT JUST DROP INTO THE DOOR AND WON'T COME BACK UP. SECOND, ITS NOT PARTICULARLY SAFE TO HAVE THE WINDOW IN YOUR VEHICLE OPEN ON ITS OWN WHEN THE VEHICLE IS PARKED. THIRD, TAPING THE WINDOWS IN PLACE (EVEN TEMPORARILY) COULD HURT EGRESS FROM THE VEHICLE IN THE EVENT OF AN EMERGENCY.

Additional Notes:

LAST MONTH (DECEMBER 2019) ON A COLD DAY, I TRIED TO PUT DOWN THE DRIVER'S WINDOW IN 2016 RAM 1500. HOWEVER, THE WINDOW WAS FROZEN IN PLACE DUE TO AN OVERNIGHT SNOWSTORM. THE WINDOW DIDN'T MOVE AND I RELEASED THE BUTTON. THEN, WHILE PARKED IN A PUBLIC PARKING LOT, THE WINDOW WENT HALF WAY DOWN ON ITS OWN. I FOUND IT THIS WAY WHEN I RETURNED TO THE TRUCK. IT WENT UP WITH THE BUTTON AND I BEGAN MY TRIP HOME. DURING THIS TRIP HOME, WHILE I WAS DRIVING AND I HAD NOT TOUCHED THE BUTTON, THE WINDOW FELL COMPLETELY INTO DOOR. APPARENTLY THE WINDOW HAD COME APART FROM THE PLASTIC CLIPS HOLDING IT TO THE UP/DOWN MECHANISM. TODAY, JANUARY 9, 2020, ANOTHER COLD DAY, MY WIFE PRESSED THE BUTTON TO NUDGE THE PASSENGER WINDOW UP (IT WAS OPEN JUST A TAD) AND INSTEAD OF GOING UP, THE WINDOW DROPPED INTO THE HALF WAY POSITION. WE GOT IT UP WITH THE BUTTON AND IT'S NOW TAPED IN PLACE UNTIL THE GARAGE CAN GET TO IT. THIS WINDOW TOO APPEARS TO HAVE COME OFF THE LITTLE PLASTIC CLIPS HOLDING IT PLACE TODAY, I ALSO GOOGLE'D THIS PROBLEM AND HAVE DISCOVERED IT'S A KNOWN PROBLEM ON 2016 RAM TRUCKS WITH PAGES OF POSTS IN MULTIPLE FORUMS BEGINNING IN 2017 OF OWNERS EXPERIENCING THIS PROBLEM WHEN ITS COLD. THERE HAVE ALSO BEEN SEVERAL WEB ARTICLES DISCUSSING THE PROBLEM. SEVERAL OF THE POSTS INDICATE THAT FCA HAS HAD MULTIPLE COMPLAINTS ABOUT THIS ISSUE. THIS SEEMS TO BE A SAFETY ISSUE FOR SEVERAL REASONS. FIRST, ITS NOT PARTICULARLY SAFE FOR PEOPLE TO BE DRIVING AROUND IN STORMS AND FREEZING WEATHER WITH WINDOWS THAT JUST DROP INTO THE DOOR AND WON'T COME BACK UP. SECOND, ITS NOT PARTICULARLY SAFE TO HAVE THE WINDOW IN YOUR VEHICLE OPEN ON ITS OWN WHEN THE VEHICLE IS PARKED. THIRD, TAPING THE WINDOWS IN PLACE (EVEN TEMPORARILY) COULD HURT EGRESS FROM THE VEHICLE IN THE EVENT OF AN EMERGENCY.

Manufacturer: RAM
Mfg Campaign: 11298202
Notice Date: Jan 9, 2020
Recall Date: Jan 9, 2020
Chrysler (fca Us, Llc)
Campaign: 11297959 Other
Jan 8, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED WHILE THE TRANSMISSION WAS IN THE DRIVE AND REVERSE POSITIONS, THE VEHICLE WOULD ERRONEOUSLY DRIVE WHILE THE DOORS WERE OPEN. THE VEHICLE WAS SERVICED IN 2018 UNDER AN UNKNOWN NHTSA CAMPAIGN NUMBER TO PREVENT THE FAILURE FROM OCCURRING. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER MOUNTAIN VIEW DODGE (7154 NASHVILLE ST. RINGO GA) AND THE MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 41,000.

Corrective Action:

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED WHILE THE TRANSMISSION WAS IN THE DRIVE AND REVERSE POSITIONS, THE VEHICLE WOULD ERRONEOUSLY DRIVE WHILE THE DOORS WERE OPEN. THE VEHICLE WAS SERVICED IN 2018 UNDER AN UNKNOWN NHTSA CAMPAIGN NUMBER TO PREVENT THE FAILURE FROM OCCURRING. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER MOUNTAIN VIEW DODGE (7154 NASHVILLE ST. RINGO GA) AND THE MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 41,000.

Additional Notes:

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED WHILE THE TRANSMISSION WAS IN THE DRIVE AND REVERSE POSITIONS, THE VEHICLE WOULD ERRONEOUSLY DRIVE WHILE THE DOORS WERE OPEN. THE VEHICLE WAS SERVICED IN 2018 UNDER AN UNKNOWN NHTSA CAMPAIGN NUMBER TO PREVENT THE FAILURE FROM OCCURRING. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER MOUNTAIN VIEW DODGE (7154 NASHVILLE ST. RINGO GA) AND THE MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 41,000.

Manufacturer: RAM
Mfg Campaign: 11297959
Notice Date: Jan 8, 2020
Recall Date: Jan 8, 2020
Chrysler (fca Us, Llc)
Campaign: 11298001 Other
Jan 8, 2020
Defect Description:

ENGINE

Potential Consequences:

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CHECK ENGINE WARNING WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO MADDOX MOTOR COMPANY LOCATED AT 564 GLOVER RD, SIDNEY, NE 69162, (308)254-5577 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT ENGINE CONTROL MODULE SOFTWARE NEEDED TO BE UPDATED. THE SOFTWARE UPDATE WAS PERFORMED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

Corrective Action:

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CHECK ENGINE WARNING WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO MADDOX MOTOR COMPANY LOCATED AT 564 GLOVER RD, SIDNEY, NE 69162, (308)254-5577 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT ENGINE CONTROL MODULE SOFTWARE NEEDED TO BE UPDATED. THE SOFTWARE UPDATE WAS PERFORMED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

Additional Notes:

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CHECK ENGINE WARNING WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO MADDOX MOTOR COMPANY LOCATED AT 564 GLOVER RD, SIDNEY, NE 69162, (308)254-5577 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT ENGINE CONTROL MODULE SOFTWARE NEEDED TO BE UPDATED. THE SOFTWARE UPDATE WAS PERFORMED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

Manufacturer: RAM
Mfg Campaign: 11298001
Notice Date: Jan 8, 2020
Recall Date: Jan 8, 2020
Chrysler (fca Us, Llc)
Campaign: 11297400 Other
Jan 6, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

FAULTY KEY SWITCH. DOES NOT ALLOW KEY TO FULLY TURN OFF, AND HAS TO BE RETRIED, SOMETIMES 3 TIMES. SOMETHING LIKE BLACK PIECE INSIDE KEYHOLE STICKS. TRUCK IS 3 YRS,4 MONTHS OLD, AND HAS ONLY 18253 MILES ON IT. IT IS PAST BUMPER TO BUMPER, BUT THIS SURE SEEMS AWFUL PREMATURE TO FAIL. I AM GUESSING IT IS SAFE TO DRIVE WHEN THE KEY GOES IN, JUST MAKE SURE IT SHUTS OFF PROPERLY.

Corrective Action:

FAULTY KEY SWITCH. DOES NOT ALLOW KEY TO FULLY TURN OFF, AND HAS TO BE RETRIED, SOMETIMES 3 TIMES. SOMETHING LIKE BLACK PIECE INSIDE KEYHOLE STICKS. TRUCK IS 3 YRS,4 MONTHS OLD, AND HAS ONLY 18253 MILES ON IT. IT IS PAST BUMPER TO BUMPER, BUT THIS SURE SEEMS AWFUL PREMATURE TO FAIL. I AM GUESSING IT IS SAFE TO DRIVE WHEN THE KEY GOES IN, JUST MAKE SURE IT SHUTS OFF PROPERLY.

Additional Notes:

FAULTY KEY SWITCH. DOES NOT ALLOW KEY TO FULLY TURN OFF, AND HAS TO BE RETRIED, SOMETIMES 3 TIMES. SOMETHING LIKE BLACK PIECE INSIDE KEYHOLE STICKS. TRUCK IS 3 YRS,4 MONTHS OLD, AND HAS ONLY 18253 MILES ON IT. IT IS PAST BUMPER TO BUMPER, BUT THIS SURE SEEMS AWFUL PREMATURE TO FAIL. I AM GUESSING IT IS SAFE TO DRIVE WHEN THE KEY GOES IN, JUST MAKE SURE IT SHUTS OFF PROPERLY.

Manufacturer: RAM
Mfg Campaign: 11297400
Notice Date: Jan 6, 2020
Recall Date: Jan 6, 2020
Chrysler (fca Us, Llc)
Campaign: 11297048 Other
Jan 4, 2020
Defect Description:

ENGINE

Potential Consequences:

2 MAJOR ISSUES: A- SINCE VEHICLE GOT COMPUTER SYSTEM UPDATED FOR THE EMISSIONS LAWSUIT - VEHICLE HAS LOST 70% POWER AT TAKE OFF. MEANING, I CURRENTLY HAVE A VERY HIGH RISK OF GETTING T-BONED AT INTERSECTIONS BECAUSE THE VEHICLE DOESN'T TAKE OFF. I CURRENTLY HAVE A CLAIM OPEN WITH CHRYSLER BUT THEIR CASE MANAGER CLAIMS THAT PARTS TO FIX THE ISSUE IS CURRENTLY NOT AVAILABLE. THIS EMISSION UPDATE WAS DONE BACK IN JUNE 2019. B- VEHICLE STARTED TO OVERHEAT AND CREATE VERY HIGH COOLANT SMELL INSIDE THE CABIN. THIS HAPPENED WHEN THE VEHICLE WAS IN MOTION DRIVEN AT APPROXIMATELY 45MPH, IF THE VEHICLE SITS IDLING YOU CAN'T TELL THE PROBLEM, ONLY WHEN DRIVEN. I HAD VEHICLE TOWED TO DEALERSHIP AND ADMITTED ON 10/31/2019. AFTER 63 DAYS AT THE DEALER AND SO MUCH BACK AND FORTH WITH CHRYSLER CASE MANAGERS AND SUPERVISORS "THIS PEOPLE IS EXTREMELY USELESS AND SHOULD NOT BE ASSIGNED TO HANDLE CASES SENSITIVE LIKE THIS ONE!" ON 01/03/2020 "63 DAYS AFTER CHECK IN DATE" THE TRUCK WAS RELEASE FROM THE DEALER WITH ABSOLUTELY NO REPAIRS MADE. THE VEHICLE THAT IS CURRENTLY OVERHEATING WITH VERY HIGH RISK OF GETTING CAUGHT ON FIRE HAS BEEN RELEASED TO ME SO I CAN TAKE MY KIDS TO SCHOOLS AND AND MY LIFE AND OTHER AT DANGER. THIS IS TERRIFYING! MAKES ME THINK THAT CHRYSLER WANTS TO DEAL WITH MUCH MORE COSTLY ISSUES WHEN THE WORST HAPPENS!

Corrective Action:

2 MAJOR ISSUES: A- SINCE VEHICLE GOT COMPUTER SYSTEM UPDATED FOR THE EMISSIONS LAWSUIT - VEHICLE HAS LOST 70% POWER AT TAKE OFF. MEANING, I CURRENTLY HAVE A VERY HIGH RISK OF GETTING T-BONED AT INTERSECTIONS BECAUSE THE VEHICLE DOESN'T TAKE OFF. I CURRENTLY HAVE A CLAIM OPEN WITH CHRYSLER BUT THEIR CASE MANAGER CLAIMS THAT PARTS TO FIX THE ISSUE IS CURRENTLY NOT AVAILABLE. THIS EMISSION UPDATE WAS DONE BACK IN JUNE 2019. B- VEHICLE STARTED TO OVERHEAT AND CREATE VERY HIGH COOLANT SMELL INSIDE THE CABIN. THIS HAPPENED WHEN THE VEHICLE WAS IN MOTION DRIVEN AT APPROXIMATELY 45MPH, IF THE VEHICLE SITS IDLING YOU CAN'T TELL THE PROBLEM, ONLY WHEN DRIVEN. I HAD VEHICLE TOWED TO DEALERSHIP AND ADMITTED ON 10/31/2019. AFTER 63 DAYS AT THE DEALER AND SO MUCH BACK AND FORTH WITH CHRYSLER CASE MANAGERS AND SUPERVISORS "THIS PEOPLE IS EXTREMELY USELESS AND SHOULD NOT BE ASSIGNED TO HANDLE CASES SENSITIVE LIKE THIS ONE!" ON 01/03/2020 "63 DAYS AFTER CHECK IN DATE" THE TRUCK WAS RELEASE FROM THE DEALER WITH ABSOLUTELY NO REPAIRS MADE. THE VEHICLE THAT IS CURRENTLY OVERHEATING WITH VERY HIGH RISK OF GETTING CAUGHT ON FIRE HAS BEEN RELEASED TO ME SO I CAN TAKE MY KIDS TO SCHOOLS AND AND MY LIFE AND OTHER AT DANGER. THIS IS TERRIFYING! MAKES ME THINK THAT CHRYSLER WANTS TO DEAL WITH MUCH MORE COSTLY ISSUES WHEN THE WORST HAPPENS!

Additional Notes:

2 MAJOR ISSUES: A- SINCE VEHICLE GOT COMPUTER SYSTEM UPDATED FOR THE EMISSIONS LAWSUIT - VEHICLE HAS LOST 70% POWER AT TAKE OFF. MEANING, I CURRENTLY HAVE A VERY HIGH RISK OF GETTING T-BONED AT INTERSECTIONS BECAUSE THE VEHICLE DOESN'T TAKE OFF. I CURRENTLY HAVE A CLAIM OPEN WITH CHRYSLER BUT THEIR CASE MANAGER CLAIMS THAT PARTS TO FIX THE ISSUE IS CURRENTLY NOT AVAILABLE. THIS EMISSION UPDATE WAS DONE BACK IN JUNE 2019. B- VEHICLE STARTED TO OVERHEAT AND CREATE VERY HIGH COOLANT SMELL INSIDE THE CABIN. THIS HAPPENED WHEN THE VEHICLE WAS IN MOTION DRIVEN AT APPROXIMATELY 45MPH, IF THE VEHICLE SITS IDLING YOU CAN'T TELL THE PROBLEM, ONLY WHEN DRIVEN. I HAD VEHICLE TOWED TO DEALERSHIP AND ADMITTED ON 10/31/2019. AFTER 63 DAYS AT THE DEALER AND SO MUCH BACK AND FORTH WITH CHRYSLER CASE MANAGERS AND SUPERVISORS "THIS PEOPLE IS EXTREMELY USELESS AND SHOULD NOT BE ASSIGNED TO HANDLE CASES SENSITIVE LIKE THIS ONE!" ON 01/03/2020 "63 DAYS AFTER CHECK IN DATE" THE TRUCK WAS RELEASE FROM THE DEALER WITH ABSOLUTELY NO REPAIRS MADE. THE VEHICLE THAT IS CURRENTLY OVERHEATING WITH VERY HIGH RISK OF GETTING CAUGHT ON FIRE HAS BEEN RELEASED TO ME SO I CAN TAKE MY KIDS TO SCHOOLS AND AND MY LIFE AND OTHER AT DANGER. THIS IS TERRIFYING! MAKES ME THINK THAT CHRYSLER WANTS TO DEAL WITH MUCH MORE COSTLY ISSUES WHEN THE WORST HAPPENS!

Manufacturer: RAM
Mfg Campaign: 11297048
Notice Date: Jan 4, 2020
Recall Date: Jan 4, 2020
Chrysler (fca Us, Llc)
Campaign: 11297048 Other
Jan 4, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

2 MAJOR ISSUES: A- SINCE VEHICLE GOT COMPUTER SYSTEM UPDATED FOR THE EMISSIONS LAWSUIT - VEHICLE HAS LOST 70% POWER AT TAKE OFF. MEANING, I CURRENTLY HAVE A VERY HIGH RISK OF GETTING T-BONED AT INTERSECTIONS BECAUSE THE VEHICLE DOESN'T TAKE OFF. I CURRENTLY HAVE A CLAIM OPEN WITH CHRYSLER BUT THEIR CASE MANAGER CLAIMS THAT PARTS TO FIX THE ISSUE IS CURRENTLY NOT AVAILABLE. THIS EMISSION UPDATE WAS DONE BACK IN JUNE 2019. B- VEHICLE STARTED TO OVERHEAT AND CREATE VERY HIGH COOLANT SMELL INSIDE THE CABIN. THIS HAPPENED WHEN THE VEHICLE WAS IN MOTION DRIVEN AT APPROXIMATELY 45MPH, IF THE VEHICLE SITS IDLING YOU CAN'T TELL THE PROBLEM, ONLY WHEN DRIVEN. I HAD VEHICLE TOWED TO DEALERSHIP AND ADMITTED ON 10/31/2019. AFTER 63 DAYS AT THE DEALER AND SO MUCH BACK AND FORTH WITH CHRYSLER CASE MANAGERS AND SUPERVISORS "THIS PEOPLE IS EXTREMELY USELESS AND SHOULD NOT BE ASSIGNED TO HANDLE CASES SENSITIVE LIKE THIS ONE!" ON 01/03/2020 "63 DAYS AFTER CHECK IN DATE" THE TRUCK WAS RELEASE FROM THE DEALER WITH ABSOLUTELY NO REPAIRS MADE. THE VEHICLE THAT IS CURRENTLY OVERHEATING WITH VERY HIGH RISK OF GETTING CAUGHT ON FIRE HAS BEEN RELEASED TO ME SO I CAN TAKE MY KIDS TO SCHOOLS AND AND MY LIFE AND OTHER AT DANGER. THIS IS TERRIFYING! MAKES ME THINK THAT CHRYSLER WANTS TO DEAL WITH MUCH MORE COSTLY ISSUES WHEN THE WORST HAPPENS!

Corrective Action:

2 MAJOR ISSUES: A- SINCE VEHICLE GOT COMPUTER SYSTEM UPDATED FOR THE EMISSIONS LAWSUIT - VEHICLE HAS LOST 70% POWER AT TAKE OFF. MEANING, I CURRENTLY HAVE A VERY HIGH RISK OF GETTING T-BONED AT INTERSECTIONS BECAUSE THE VEHICLE DOESN'T TAKE OFF. I CURRENTLY HAVE A CLAIM OPEN WITH CHRYSLER BUT THEIR CASE MANAGER CLAIMS THAT PARTS TO FIX THE ISSUE IS CURRENTLY NOT AVAILABLE. THIS EMISSION UPDATE WAS DONE BACK IN JUNE 2019. B- VEHICLE STARTED TO OVERHEAT AND CREATE VERY HIGH COOLANT SMELL INSIDE THE CABIN. THIS HAPPENED WHEN THE VEHICLE WAS IN MOTION DRIVEN AT APPROXIMATELY 45MPH, IF THE VEHICLE SITS IDLING YOU CAN'T TELL THE PROBLEM, ONLY WHEN DRIVEN. I HAD VEHICLE TOWED TO DEALERSHIP AND ADMITTED ON 10/31/2019. AFTER 63 DAYS AT THE DEALER AND SO MUCH BACK AND FORTH WITH CHRYSLER CASE MANAGERS AND SUPERVISORS "THIS PEOPLE IS EXTREMELY USELESS AND SHOULD NOT BE ASSIGNED TO HANDLE CASES SENSITIVE LIKE THIS ONE!" ON 01/03/2020 "63 DAYS AFTER CHECK IN DATE" THE TRUCK WAS RELEASE FROM THE DEALER WITH ABSOLUTELY NO REPAIRS MADE. THE VEHICLE THAT IS CURRENTLY OVERHEATING WITH VERY HIGH RISK OF GETTING CAUGHT ON FIRE HAS BEEN RELEASED TO ME SO I CAN TAKE MY KIDS TO SCHOOLS AND AND MY LIFE AND OTHER AT DANGER. THIS IS TERRIFYING! MAKES ME THINK THAT CHRYSLER WANTS TO DEAL WITH MUCH MORE COSTLY ISSUES WHEN THE WORST HAPPENS!

Additional Notes:

2 MAJOR ISSUES: A- SINCE VEHICLE GOT COMPUTER SYSTEM UPDATED FOR THE EMISSIONS LAWSUIT - VEHICLE HAS LOST 70% POWER AT TAKE OFF. MEANING, I CURRENTLY HAVE A VERY HIGH RISK OF GETTING T-BONED AT INTERSECTIONS BECAUSE THE VEHICLE DOESN'T TAKE OFF. I CURRENTLY HAVE A CLAIM OPEN WITH CHRYSLER BUT THEIR CASE MANAGER CLAIMS THAT PARTS TO FIX THE ISSUE IS CURRENTLY NOT AVAILABLE. THIS EMISSION UPDATE WAS DONE BACK IN JUNE 2019. B- VEHICLE STARTED TO OVERHEAT AND CREATE VERY HIGH COOLANT SMELL INSIDE THE CABIN. THIS HAPPENED WHEN THE VEHICLE WAS IN MOTION DRIVEN AT APPROXIMATELY 45MPH, IF THE VEHICLE SITS IDLING YOU CAN'T TELL THE PROBLEM, ONLY WHEN DRIVEN. I HAD VEHICLE TOWED TO DEALERSHIP AND ADMITTED ON 10/31/2019. AFTER 63 DAYS AT THE DEALER AND SO MUCH BACK AND FORTH WITH CHRYSLER CASE MANAGERS AND SUPERVISORS "THIS PEOPLE IS EXTREMELY USELESS AND SHOULD NOT BE ASSIGNED TO HANDLE CASES SENSITIVE LIKE THIS ONE!" ON 01/03/2020 "63 DAYS AFTER CHECK IN DATE" THE TRUCK WAS RELEASE FROM THE DEALER WITH ABSOLUTELY NO REPAIRS MADE. THE VEHICLE THAT IS CURRENTLY OVERHEATING WITH VERY HIGH RISK OF GETTING CAUGHT ON FIRE HAS BEEN RELEASED TO ME SO I CAN TAKE MY KIDS TO SCHOOLS AND AND MY LIFE AND OTHER AT DANGER. THIS IS TERRIFYING! MAKES ME THINK THAT CHRYSLER WANTS TO DEAL WITH MUCH MORE COSTLY ISSUES WHEN THE WORST HAPPENS!

Manufacturer: RAM
Mfg Campaign: 11297048
Notice Date: Jan 4, 2020
Recall Date: Jan 4, 2020
Chrysler (fca Us, Llc)
Campaign: 11296914 Other
Jan 3, 2020
Defect Description:

ENGINE

Potential Consequences:

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED WHILE DRIVING 50 MPH, WHEN HE SAW SMOKE EXITING THE HOOD. THE CONTACT STATED THE SERVICE ELECTRICAL SOON WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD AND A BYSTANDER EXTINGUISHED THE FIRE WITH WATER. THE FIRE DEPARTMENT WAS NOT NOTIFIED. THE VEHICLE WAS TOWED TO LOCAL DEALER BERLIN CITY FORD-LINCOLN LOCATED AT 485 MAIN ST, GORHAM, NH 03581, (603) 752-6644. THE VEHICLE HAD NOT BEEN REPLACED OR REPAIRED AS OF YET. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 99,100. PARTS DISTRIBUTION DISCONNECT.

Corrective Action:

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED WHILE DRIVING 50 MPH, WHEN HE SAW SMOKE EXITING THE HOOD. THE CONTACT STATED THE SERVICE ELECTRICAL SOON WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD AND A BYSTANDER EXTINGUISHED THE FIRE WITH WATER. THE FIRE DEPARTMENT WAS NOT NOTIFIED. THE VEHICLE WAS TOWED TO LOCAL DEALER BERLIN CITY FORD-LINCOLN LOCATED AT 485 MAIN ST, GORHAM, NH 03581, (603) 752-6644. THE VEHICLE HAD NOT BEEN REPLACED OR REPAIRED AS OF YET. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 99,100. PARTS DISTRIBUTION DISCONNECT.

Additional Notes:

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED WHILE DRIVING 50 MPH, WHEN HE SAW SMOKE EXITING THE HOOD. THE CONTACT STATED THE SERVICE ELECTRICAL SOON WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD AND A BYSTANDER EXTINGUISHED THE FIRE WITH WATER. THE FIRE DEPARTMENT WAS NOT NOTIFIED. THE VEHICLE WAS TOWED TO LOCAL DEALER BERLIN CITY FORD-LINCOLN LOCATED AT 485 MAIN ST, GORHAM, NH 03581, (603) 752-6644. THE VEHICLE HAD NOT BEEN REPLACED OR REPAIRED AS OF YET. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 99,100. PARTS DISTRIBUTION DISCONNECT.

Manufacturer: RAM
Mfg Campaign: 11296914
Notice Date: Jan 3, 2020
Recall Date: Jan 3, 2020
Chrysler (fca Us, Llc)
Campaign: 11292478 Other
Jan 1, 2020
Defect Description:

ENGINE

Potential Consequences:

AFTER THE MANDATORY AEM UPDATE THE TRUCK LOST ACCELERATION POWER AND MPG WENT WAY DOWN. I WAS TOLD THE TRUCKS PERFORMANCE WOULD STAY EXACTLY THE SAME. IN REALITY THE TRUCK TURNED INTO A SLUG. ALSO RECEIVED A RECALL ABOUT POSSIBLE FIRES DUE TO EGR COOLER LEAKING COOLANT. FCA TOLD ME UNTIL A THERE'S A FIX TO CARRY A JUG OF COOLANT AND CONTINUE TO REFILL AS NEEDED. I THINK THAT'S RIDICULOUS, THE TRUCK IS 4 YEARS OLD.

Corrective Action:

AFTER THE MANDATORY AEM UPDATE THE TRUCK LOST ACCELERATION POWER AND MPG WENT WAY DOWN. I WAS TOLD THE TRUCKS PERFORMANCE WOULD STAY EXACTLY THE SAME. IN REALITY THE TRUCK TURNED INTO A SLUG. ALSO RECEIVED A RECALL ABOUT POSSIBLE FIRES DUE TO EGR COOLER LEAKING COOLANT. FCA TOLD ME UNTIL A THERE'S A FIX TO CARRY A JUG OF COOLANT AND CONTINUE TO REFILL AS NEEDED. I THINK THAT'S RIDICULOUS, THE TRUCK IS 4 YEARS OLD.

Additional Notes:

AFTER THE MANDATORY AEM UPDATE THE TRUCK LOST ACCELERATION POWER AND MPG WENT WAY DOWN. I WAS TOLD THE TRUCKS PERFORMANCE WOULD STAY EXACTLY THE SAME. IN REALITY THE TRUCK TURNED INTO A SLUG. ALSO RECEIVED A RECALL ABOUT POSSIBLE FIRES DUE TO EGR COOLER LEAKING COOLANT. FCA TOLD ME UNTIL A THERE'S A FIX TO CARRY A JUG OF COOLANT AND CONTINUE TO REFILL AS NEEDED. I THINK THAT'S RIDICULOUS, THE TRUCK IS 4 YEARS OLD.

Manufacturer: RAM
Mfg Campaign: 11292478
Notice Date: Jan 1, 2020
Recall Date: Jan 1, 2020
Chrysler (fca Us, Llc)
Campaign: 11292478 Other
Jan 1, 2020
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

AFTER THE MANDATORY AEM UPDATE THE TRUCK LOST ACCELERATION POWER AND MPG WENT WAY DOWN. I WAS TOLD THE TRUCKS PERFORMANCE WOULD STAY EXACTLY THE SAME. IN REALITY THE TRUCK TURNED INTO A SLUG. ALSO RECEIVED A RECALL ABOUT POSSIBLE FIRES DUE TO EGR COOLER LEAKING COOLANT. FCA TOLD ME UNTIL A THERE'S A FIX TO CARRY A JUG OF COOLANT AND CONTINUE TO REFILL AS NEEDED. I THINK THAT'S RIDICULOUS, THE TRUCK IS 4 YEARS OLD.

Corrective Action:

AFTER THE MANDATORY AEM UPDATE THE TRUCK LOST ACCELERATION POWER AND MPG WENT WAY DOWN. I WAS TOLD THE TRUCKS PERFORMANCE WOULD STAY EXACTLY THE SAME. IN REALITY THE TRUCK TURNED INTO A SLUG. ALSO RECEIVED A RECALL ABOUT POSSIBLE FIRES DUE TO EGR COOLER LEAKING COOLANT. FCA TOLD ME UNTIL A THERE'S A FIX TO CARRY A JUG OF COOLANT AND CONTINUE TO REFILL AS NEEDED. I THINK THAT'S RIDICULOUS, THE TRUCK IS 4 YEARS OLD.

Additional Notes:

AFTER THE MANDATORY AEM UPDATE THE TRUCK LOST ACCELERATION POWER AND MPG WENT WAY DOWN. I WAS TOLD THE TRUCKS PERFORMANCE WOULD STAY EXACTLY THE SAME. IN REALITY THE TRUCK TURNED INTO A SLUG. ALSO RECEIVED A RECALL ABOUT POSSIBLE FIRES DUE TO EGR COOLER LEAKING COOLANT. FCA TOLD ME UNTIL A THERE'S A FIX TO CARRY A JUG OF COOLANT AND CONTINUE TO REFILL AS NEEDED. I THINK THAT'S RIDICULOUS, THE TRUCK IS 4 YEARS OLD.

Manufacturer: RAM
Mfg Campaign: 11292478
Notice Date: Jan 1, 2020
Recall Date: Jan 1, 2020
Chrysler (fca Us, Llc)
Campaign: 11292334 Other
Dec 31, 2019
Defect Description:

ENGINE

Potential Consequences:

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION ON NOVEMBER 29, 2019. THE CONTACT SPOKE WITH FIVE STAR CHRYSLER DODGE JEEP RAM (3068 RIVERSIDE DRIVE, MACON, GA 31210, 478-345-8899) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS INFORMED AND STATED THAT THE CONTACT WOULD BE PLACED ON A WAITING LIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Corrective Action:

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION ON NOVEMBER 29, 2019. THE CONTACT SPOKE WITH FIVE STAR CHRYSLER DODGE JEEP RAM (3068 RIVERSIDE DRIVE, MACON, GA 31210, 478-345-8899) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS INFORMED AND STATED THAT THE CONTACT WOULD BE PLACED ON A WAITING LIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Additional Notes:

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION ON NOVEMBER 29, 2019. THE CONTACT SPOKE WITH FIVE STAR CHRYSLER DODGE JEEP RAM (3068 RIVERSIDE DRIVE, MACON, GA 31210, 478-345-8899) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS INFORMED AND STATED THAT THE CONTACT WOULD BE PLACED ON A WAITING LIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Manufacturer: RAM
Mfg Campaign: 11292334
Notice Date: Dec 31, 2019
Recall Date: Dec 31, 2019
Chrysler (fca Us, Llc)
Campaign: 11292021 Other
Dec 30, 2019
Defect Description:

ENGINE

Potential Consequences:

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE CONTACT'S SON WAS DRIVING 20 MPH, THE LOW OIL PRESSURE WARNING INDICATOR ILLUMINATED. THE CONTACT PARKED THE VEHICLE ON THE SIDE OF THE ROAD AND CHECKED THE OIL PRESSURE. AFTER RESTARTING THE IGNITION, THE WARNING INDICATOR TURNED OFF, SMOKE POURED OUT FROM THE VENTS, AND FLAMES WERE SEEN UNDER THE HOOD. THE CONTACT PARKED ON THE SIDE OF THE ROAD AND WAS ABLE TO EXTINGUISH THE FIRE UNDER THE HOOD WITH WATER. THE FIRE AND POLICE DEPARTMENTS WERE CONTACTED, BUT DID NOT ARRIVE AT THE SCENE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO FOX NEGAUNEE CHRYSLER DODGE JEEP RAM (LOCATED AT 701 US-41, NEGAUNEE, MI 49866, (906) 475-9941) WHERE IT WAS DIAGNOSED THAT THE EGR COOLER, INTAKE MANIFOLD, RIGHT BANK FUEL, INTAKE HOSE, AND ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE CONTACT FELT THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS 80,000. PARTS DISTRIBUTION DISCONNECT. * (RECALL RELATED INCIDENT) TS

Corrective Action:

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE CONTACT'S SON WAS DRIVING 20 MPH, THE LOW OIL PRESSURE WARNING INDICATOR ILLUMINATED. THE CONTACT PARKED THE VEHICLE ON THE SIDE OF THE ROAD AND CHECKED THE OIL PRESSURE. AFTER RESTARTING THE IGNITION, THE WARNING INDICATOR TURNED OFF, SMOKE POURED OUT FROM THE VENTS, AND FLAMES WERE SEEN UNDER THE HOOD. THE CONTACT PARKED ON THE SIDE OF THE ROAD AND WAS ABLE TO EXTINGUISH THE FIRE UNDER THE HOOD WITH WATER. THE FIRE AND POLICE DEPARTMENTS WERE CONTACTED, BUT DID NOT ARRIVE AT THE SCENE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO FOX NEGAUNEE CHRYSLER DODGE JEEP RAM (LOCATED AT 701 US-41, NEGAUNEE, MI 49866, (906) 475-9941) WHERE IT WAS DIAGNOSED THAT THE EGR COOLER, INTAKE MANIFOLD, RIGHT BANK FUEL, INTAKE HOSE, AND ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE CONTACT FELT THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS 80,000. PARTS DISTRIBUTION DISCONNECT. * (RECALL RELATED INCIDENT) TS

Additional Notes:

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE CONTACT'S SON WAS DRIVING 20 MPH, THE LOW OIL PRESSURE WARNING INDICATOR ILLUMINATED. THE CONTACT PARKED THE VEHICLE ON THE SIDE OF THE ROAD AND CHECKED THE OIL PRESSURE. AFTER RESTARTING THE IGNITION, THE WARNING INDICATOR TURNED OFF, SMOKE POURED OUT FROM THE VENTS, AND FLAMES WERE SEEN UNDER THE HOOD. THE CONTACT PARKED ON THE SIDE OF THE ROAD AND WAS ABLE TO EXTINGUISH THE FIRE UNDER THE HOOD WITH WATER. THE FIRE AND POLICE DEPARTMENTS WERE CONTACTED, BUT DID NOT ARRIVE AT THE SCENE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO FOX NEGAUNEE CHRYSLER DODGE JEEP RAM (LOCATED AT 701 US-41, NEGAUNEE, MI 49866, (906) 475-9941) WHERE IT WAS DIAGNOSED THAT THE EGR COOLER, INTAKE MANIFOLD, RIGHT BANK FUEL, INTAKE HOSE, AND ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE CONTACT FELT THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS 80,000. PARTS DISTRIBUTION DISCONNECT. * (RECALL RELATED INCIDENT) TS

Manufacturer: RAM
Mfg Campaign: 11292021
Notice Date: Dec 30, 2019
Recall Date: Dec 30, 2019
Chrysler (fca Us, Llc)
Campaign: 11291762 Other
Dec 28, 2019
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

2ND TIME THIS HAS HAPPENED, CHECKED ENG LIGHT CAME ON, LOW FUEL SENSOR FAILED, FUEL GAUGE GOES TO EMPTY, TRUCK RUNS FINE, DOES NOT MATTER IF DRIVING ON STREETS OR HIGHWAY, VERY CONCERNED I DONT RUN OUT OF GAS, I HAVE TO FILL UP EVERY WEEK, PRAYING FOR A RECALL TO HAVE THIS MECHANICAL FAILURE FIX QUICKLY

Corrective Action:

2ND TIME THIS HAS HAPPENED, CHECKED ENG LIGHT CAME ON, LOW FUEL SENSOR FAILED, FUEL GAUGE GOES TO EMPTY, TRUCK RUNS FINE, DOES NOT MATTER IF DRIVING ON STREETS OR HIGHWAY, VERY CONCERNED I DONT RUN OUT OF GAS, I HAVE TO FILL UP EVERY WEEK, PRAYING FOR A RECALL TO HAVE THIS MECHANICAL FAILURE FIX QUICKLY

Additional Notes:

2ND TIME THIS HAS HAPPENED, CHECKED ENG LIGHT CAME ON, LOW FUEL SENSOR FAILED, FUEL GAUGE GOES TO EMPTY, TRUCK RUNS FINE, DOES NOT MATTER IF DRIVING ON STREETS OR HIGHWAY, VERY CONCERNED I DONT RUN OUT OF GAS, I HAVE TO FILL UP EVERY WEEK, PRAYING FOR A RECALL TO HAVE THIS MECHANICAL FAILURE FIX QUICKLY

Manufacturer: RAM
Mfg Campaign: 11291762
Notice Date: Dec 28, 2019
Recall Date: Dec 28, 2019
Back to 1500 Years RAM Models All Makes

Need Legal Help?

Featured Attorneys
Barry Edzant

Edzant Price LLC

Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury

View All Attorneys
Recent Articles
Mercedes-Benz Safety Defect for Certain GLC & EQE Models | Steering Coupling Risk
Aug 25, 2025
Ford Leads the Industry in 2025 Recalls
Aug 20, 2025
2025 Hyundai IONIQ 5: Loose Battery Connection Could Pose Fire Risk
Aug 15, 2025
Read More Articles