Complaints & Recalls
Official Safety Recalls - Important!
25 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T25
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S32
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S30
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S19
Recall Date: Mar 23, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R58
Recall Date: Oct 16, 2015
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R59
Recall Date: Oct 15, 2015
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT WORKS FOR A COMPANY THAT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE AN EMPLOYEE WAS DRIVING THE WORK VEHICLE AT 50 MPH, THE EMPLOYEE HIT ANOTHER VEHICLE THAT HAD RAN A STOP LIGHT WHILE MAKING A LEFT TURN. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT STATED THAT THE EMPLOYEE SOUGHT MEDICAL ATTENTION THE DAY AFTER THE ACCIDENT FOR STIFFNESS TO AN UNKNOWN BODY PART. THE OTHER DRIVER WAS TAKEN AWAY BY AMBULANCE AND WAS TREATED FOR UNKNOWN INJURIES. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS TOWED FROM THE SCENE BACK TO THE EMPLOYEE'S PLACE OF BUSINESS. THE CONTACT WAS UNAWARE IF THE DEALER OR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. *DT*DT*JB*DT CONSUMER STATED VEHICLE IS OWNED BY THE USPS AND WAS ONLY REPORTING IT.*JB
Corrective Action:
TL* THE CONTACT WORKS FOR A COMPANY THAT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE AN EMPLOYEE WAS DRIVING THE WORK VEHICLE AT 50 MPH, THE EMPLOYEE HIT ANOTHER VEHICLE THAT HAD RAN A STOP LIGHT WHILE MAKING A LEFT TURN. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT STATED THAT THE EMPLOYEE SOUGHT MEDICAL ATTENTION THE DAY AFTER THE ACCIDENT FOR STIFFNESS TO AN UNKNOWN BODY PART. THE OTHER DRIVER WAS TAKEN AWAY BY AMBULANCE AND WAS TREATED FOR UNKNOWN INJURIES. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS TOWED FROM THE SCENE BACK TO THE EMPLOYEE'S PLACE OF BUSINESS. THE CONTACT WAS UNAWARE IF THE DEALER OR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. *DT*DT*JB*DT CONSUMER STATED VEHICLE IS OWNED BY THE USPS AND WAS ONLY REPORTING IT.*JB
Additional Notes:
TL* THE CONTACT WORKS FOR A COMPANY THAT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE AN EMPLOYEE WAS DRIVING THE WORK VEHICLE AT 50 MPH, THE EMPLOYEE HIT ANOTHER VEHICLE THAT HAD RAN A STOP LIGHT WHILE MAKING A LEFT TURN. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT STATED THAT THE EMPLOYEE SOUGHT MEDICAL ATTENTION THE DAY AFTER THE ACCIDENT FOR STIFFNESS TO AN UNKNOWN BODY PART. THE OTHER DRIVER WAS TAKEN AWAY BY AMBULANCE AND WAS TREATED FOR UNKNOWN INJURIES. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS TOWED FROM THE SCENE BACK TO THE EMPLOYEE'S PLACE OF BUSINESS. THE CONTACT WAS UNAWARE IF THE DEALER OR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. *DT*DT*JB*DT CONSUMER STATED VEHICLE IS OWNED BY THE USPS AND WAS ONLY REPORTING IT.*JB
Mfg Campaign: 11351371
Recall Date: Aug 26, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED WHILE REVERSING, THE POWER STEERING SEIZED AND THE VEHICLE FAILED TO TURN. THE SERVICE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE AN UNSPECIFIED CIRCUIT BOARD WAS NOT RESPONDING. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT THE FAILURE WAS LIKE THE FAILURE REFERENCED IN NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *DT*DT CONSUMER STATED WIRE WAS CHEWED AND PROBLEM RESOLVED. HE WOULD LIKE TO REMOVE/DELETE THE COMPLAINT.*JB*JB*DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED WHILE REVERSING, THE POWER STEERING SEIZED AND THE VEHICLE FAILED TO TURN. THE SERVICE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE AN UNSPECIFIED CIRCUIT BOARD WAS NOT RESPONDING. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT THE FAILURE WAS LIKE THE FAILURE REFERENCED IN NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *DT*DT CONSUMER STATED WIRE WAS CHEWED AND PROBLEM RESOLVED. HE WOULD LIKE TO REMOVE/DELETE THE COMPLAINT.*JB*JB*DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED WHILE REVERSING, THE POWER STEERING SEIZED AND THE VEHICLE FAILED TO TURN. THE SERVICE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE AN UNSPECIFIED CIRCUIT BOARD WAS NOT RESPONDING. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT THE FAILURE WAS LIKE THE FAILURE REFERENCED IN NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *DT*DT CONSUMER STATED WIRE WAS CHEWED AND PROBLEM RESOLVED. HE WOULD LIKE TO REMOVE/DELETE THE COMPLAINT.*JB*JB*DT*JB
Mfg Campaign: 11350706
Recall Date: Aug 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I HAVE A EXCELLERATION ISSUE WHEN TRUCK IS COLD . THIS MAY CAUSE A ACCIDENT.
Corrective Action:
I HAVE A EXCELLERATION ISSUE WHEN TRUCK IS COLD . THIS MAY CAUSE A ACCIDENT.
Additional Notes:
I HAVE A EXCELLERATION ISSUE WHEN TRUCK IS COLD . THIS MAY CAUSE A ACCIDENT.
Mfg Campaign: 11350403
Recall Date: Aug 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I'VE HAD CHRONIC PROBLEMS WITH THE BACK UP CAMERA SYSTEM SINCE I PURCHASED THIS $60,000 TRUCK. RAM HAS REPLACED THE CAMERA 3 TIMES AND DOCTORED THE CONNECTION AN ADDITIONAL TIME AND IT STILL FAILS IN A FEW MONTHS. GIVEN THE SIZE OF THIS VEHICLE, THIS IS A SERIOUS SAFETY CONCERN IN AN URBAN ENVIRONMENT. NOW THE HEAD UNIT ITSELF HAS FAILED ENTIRELY AT 4 YEARS AND REQUIRES REPLACEMENT.
Corrective Action:
I'VE HAD CHRONIC PROBLEMS WITH THE BACK UP CAMERA SYSTEM SINCE I PURCHASED THIS $60,000 TRUCK. RAM HAS REPLACED THE CAMERA 3 TIMES AND DOCTORED THE CONNECTION AN ADDITIONAL TIME AND IT STILL FAILS IN A FEW MONTHS. GIVEN THE SIZE OF THIS VEHICLE, THIS IS A SERIOUS SAFETY CONCERN IN AN URBAN ENVIRONMENT. NOW THE HEAD UNIT ITSELF HAS FAILED ENTIRELY AT 4 YEARS AND REQUIRES REPLACEMENT.
Additional Notes:
I'VE HAD CHRONIC PROBLEMS WITH THE BACK UP CAMERA SYSTEM SINCE I PURCHASED THIS $60,000 TRUCK. RAM HAS REPLACED THE CAMERA 3 TIMES AND DOCTORED THE CONNECTION AN ADDITIONAL TIME AND IT STILL FAILS IN A FEW MONTHS. GIVEN THE SIZE OF THIS VEHICLE, THIS IS A SERIOUS SAFETY CONCERN IN AN URBAN ENVIRONMENT. NOW THE HEAD UNIT ITSELF HAS FAILED ENTIRELY AT 4 YEARS AND REQUIRES REPLACEMENT.
Mfg Campaign: 11350577
Recall Date: Aug 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
IN JAN. 2020 I WAS TRAVELING FROM VALDEZ, AK TO WASILLA, AK WHEN A WARNING LIGHT CAME ON FOR THE DEF SYSTEM. THE DEF WAS FROZEN. I WAS FAIRLY CLOSE TO A FRIENDS HOUSE SO I STOPPED THERE AND WE PULLED THE TRUCK INTO THE GARAGE TO THAW. ONCE IT THAWED THE WARNING WENT AWAY AND THE TRUCK WORKED FINE. BUT NOW I'M CONCERNED ABOUT DRIVING MY TRUCK ANY DISTANCE AWAY FROM MY HOME DURING THE WINTER. I OFTEN TRAVEL DURING THE WINTER WHEN THE TEMPS CAN BE -5 TO -30. I BELIEVE THIS IS A VERY SERIOUS ISSUE THAT NEEDS TO BE INVESTIGATED, MOST ESPECIALLY FOR THOSE PEOPLE WHO OWN THIS TRUCK AND LIVE IN AREAS THAT DO GET COLD.
Corrective Action:
IN JAN. 2020 I WAS TRAVELING FROM VALDEZ, AK TO WASILLA, AK WHEN A WARNING LIGHT CAME ON FOR THE DEF SYSTEM. THE DEF WAS FROZEN. I WAS FAIRLY CLOSE TO A FRIENDS HOUSE SO I STOPPED THERE AND WE PULLED THE TRUCK INTO THE GARAGE TO THAW. ONCE IT THAWED THE WARNING WENT AWAY AND THE TRUCK WORKED FINE. BUT NOW I'M CONCERNED ABOUT DRIVING MY TRUCK ANY DISTANCE AWAY FROM MY HOME DURING THE WINTER. I OFTEN TRAVEL DURING THE WINTER WHEN THE TEMPS CAN BE -5 TO -30. I BELIEVE THIS IS A VERY SERIOUS ISSUE THAT NEEDS TO BE INVESTIGATED, MOST ESPECIALLY FOR THOSE PEOPLE WHO OWN THIS TRUCK AND LIVE IN AREAS THAT DO GET COLD.
Additional Notes:
IN JAN. 2020 I WAS TRAVELING FROM VALDEZ, AK TO WASILLA, AK WHEN A WARNING LIGHT CAME ON FOR THE DEF SYSTEM. THE DEF WAS FROZEN. I WAS FAIRLY CLOSE TO A FRIENDS HOUSE SO I STOPPED THERE AND WE PULLED THE TRUCK INTO THE GARAGE TO THAW. ONCE IT THAWED THE WARNING WENT AWAY AND THE TRUCK WORKED FINE. BUT NOW I'M CONCERNED ABOUT DRIVING MY TRUCK ANY DISTANCE AWAY FROM MY HOME DURING THE WINTER. I OFTEN TRAVEL DURING THE WINTER WHEN THE TEMPS CAN BE -5 TO -30. I BELIEVE THIS IS A VERY SERIOUS ISSUE THAT NEEDS TO BE INVESTIGATED, MOST ESPECIALLY FOR THOSE PEOPLE WHO OWN THIS TRUCK AND LIVE IN AREAS THAT DO GET COLD.
Mfg Campaign: 11350257
Recall Date: Aug 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT CALLED ON BEHALF OF QUEST BUILDER'S GROUP WHO OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER AND RESTARTED THE VEHICLE. AFTER EXPERIENCING ANOTHER SIMILAR FAILURE, THE CONTACT DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN). THE CONTACT TOOK THE VEHICLE TO PAMBY MOTORS CHRYSLER JEEP DODGE RAM (665 DANBURY RD, RIDGEFIELD, CT 06877) TO HAVE THE VEHICLE SERVICED. THE CONTACT STATED THAT UPON HIS CO-WORKER PICKING UP THE VEHICLE FROM THE DEALER, HIS CO-WORKER EXPERIENCED THE SAME TRANSMISSION SHIFT FAILURE WHILE TRAVELING ON THE HIGHWAY AT AN UNKNOWN SPEED WITHOUT WARNING. HIS CO-WORKER WAS ABLE TO PULL THE VEHICLE OFF TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE. THE CONTACT CALLED THE DEALER BACK AND HE WAS INFORMED THAT HE WOULD HAVE TO BRING THE VEHICLE BACK TO HAVE A DIAGNOSTIC TEST PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Corrective Action:
TL* THE CONTACT CALLED ON BEHALF OF QUEST BUILDER'S GROUP WHO OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER AND RESTARTED THE VEHICLE. AFTER EXPERIENCING ANOTHER SIMILAR FAILURE, THE CONTACT DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN). THE CONTACT TOOK THE VEHICLE TO PAMBY MOTORS CHRYSLER JEEP DODGE RAM (665 DANBURY RD, RIDGEFIELD, CT 06877) TO HAVE THE VEHICLE SERVICED. THE CONTACT STATED THAT UPON HIS CO-WORKER PICKING UP THE VEHICLE FROM THE DEALER, HIS CO-WORKER EXPERIENCED THE SAME TRANSMISSION SHIFT FAILURE WHILE TRAVELING ON THE HIGHWAY AT AN UNKNOWN SPEED WITHOUT WARNING. HIS CO-WORKER WAS ABLE TO PULL THE VEHICLE OFF TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE. THE CONTACT CALLED THE DEALER BACK AND HE WAS INFORMED THAT HE WOULD HAVE TO BRING THE VEHICLE BACK TO HAVE A DIAGNOSTIC TEST PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Additional Notes:
TL* THE CONTACT CALLED ON BEHALF OF QUEST BUILDER'S GROUP WHO OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER AND RESTARTED THE VEHICLE. AFTER EXPERIENCING ANOTHER SIMILAR FAILURE, THE CONTACT DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN). THE CONTACT TOOK THE VEHICLE TO PAMBY MOTORS CHRYSLER JEEP DODGE RAM (665 DANBURY RD, RIDGEFIELD, CT 06877) TO HAVE THE VEHICLE SERVICED. THE CONTACT STATED THAT UPON HIS CO-WORKER PICKING UP THE VEHICLE FROM THE DEALER, HIS CO-WORKER EXPERIENCED THE SAME TRANSMISSION SHIFT FAILURE WHILE TRAVELING ON THE HIGHWAY AT AN UNKNOWN SPEED WITHOUT WARNING. HIS CO-WORKER WAS ABLE TO PULL THE VEHICLE OFF TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE. THE CONTACT CALLED THE DEALER BACK AND HE WAS INFORMED THAT HE WOULD HAVE TO BRING THE VEHICLE BACK TO HAVE A DIAGNOSTIC TEST PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Mfg Campaign: 11349797
Recall Date: Aug 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
EXHAUST MANIFOLD LEAK. CAUSED BY BROKEN STUD/BOLTS TOWARDS THE REAR OF THE ENGINE. FOUR TOTAL, TWO ON EACH SIDE. BROKE CLEAN OFF AGAINST THE HEAD.
Corrective Action:
EXHAUST MANIFOLD LEAK. CAUSED BY BROKEN STUD/BOLTS TOWARDS THE REAR OF THE ENGINE. FOUR TOTAL, TWO ON EACH SIDE. BROKE CLEAN OFF AGAINST THE HEAD.
Additional Notes:
EXHAUST MANIFOLD LEAK. CAUSED BY BROKEN STUD/BOLTS TOWARDS THE REAR OF THE ENGINE. FOUR TOTAL, TWO ON EACH SIDE. BROKE CLEAN OFF AGAINST THE HEAD.
Mfg Campaign: 11349630
Recall Date: Aug 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I NOW HAVE 4 INCH CRACK IN FLOOR MIDWAY THROUGH VAN
Corrective Action:
I NOW HAVE 4 INCH CRACK IN FLOOR MIDWAY THROUGH VAN
Additional Notes:
I NOW HAVE 4 INCH CRACK IN FLOOR MIDWAY THROUGH VAN
Mfg Campaign: 11349102
Recall Date: Aug 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
DROVE FOR APPROXIMATELY 5 MINUTES AT 70-75 MPH ON I-91 IN CT. TRANSMISSION DROPPED INTO A LOWER GEAR AND SPEED WAS DROPPED TO ABOUT 40 MPH BEFORE TRANSMISSION SCREAMING COULD BE STOPPED. GOT OFF THE HIGHWAY AND HAD THE TRUCK TOWED FROM CT TO MA. PROBLEM COULD NOT BE DUPLICATED AT LOCAL REPAIR STATION AND NO PROBLEM CODE WAS FOUND. IT APPEARS THAT FCA # T15 DESCRIBES THE PROBLEM BUT THIS VIN DOES NOT SHOW A RECALL.
Corrective Action:
DROVE FOR APPROXIMATELY 5 MINUTES AT 70-75 MPH ON I-91 IN CT. TRANSMISSION DROPPED INTO A LOWER GEAR AND SPEED WAS DROPPED TO ABOUT 40 MPH BEFORE TRANSMISSION SCREAMING COULD BE STOPPED. GOT OFF THE HIGHWAY AND HAD THE TRUCK TOWED FROM CT TO MA. PROBLEM COULD NOT BE DUPLICATED AT LOCAL REPAIR STATION AND NO PROBLEM CODE WAS FOUND. IT APPEARS THAT FCA # T15 DESCRIBES THE PROBLEM BUT THIS VIN DOES NOT SHOW A RECALL.
Additional Notes:
DROVE FOR APPROXIMATELY 5 MINUTES AT 70-75 MPH ON I-91 IN CT. TRANSMISSION DROPPED INTO A LOWER GEAR AND SPEED WAS DROPPED TO ABOUT 40 MPH BEFORE TRANSMISSION SCREAMING COULD BE STOPPED. GOT OFF THE HIGHWAY AND HAD THE TRUCK TOWED FROM CT TO MA. PROBLEM COULD NOT BE DUPLICATED AT LOCAL REPAIR STATION AND NO PROBLEM CODE WAS FOUND. IT APPEARS THAT FCA # T15 DESCRIBES THE PROBLEM BUT THIS VIN DOES NOT SHOW A RECALL.
Mfg Campaign: 11348782
Recall Date: Aug 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
EXHAUST GAS RECIRCULATION (EGR) COOLER NHTSA RECALL 19V-757; I'VE BEEN ON A WAITING LIST AT MY LOCAL DEALER IN IDAHO FALLS, ID SINCE JUNE...THE DEALER IS TELLING ME FCA IS LIMITING THE PARTS THEY SHIP, I CALLED FCA AND FILED A COMPLAINT, THE OPERATOR CONFIRMED THEY ARE LIMITING THE PARTS THEY SEND TO DEALERS TO 2 A WEEK...AT THIS POINT MY VEHICLE WILL NOT BE BE FIXED UNTIL EARLY SEPTEMBER...
Corrective Action:
EXHAUST GAS RECIRCULATION (EGR) COOLER NHTSA RECALL 19V-757; I'VE BEEN ON A WAITING LIST AT MY LOCAL DEALER IN IDAHO FALLS, ID SINCE JUNE...THE DEALER IS TELLING ME FCA IS LIMITING THE PARTS THEY SHIP, I CALLED FCA AND FILED A COMPLAINT, THE OPERATOR CONFIRMED THEY ARE LIMITING THE PARTS THEY SEND TO DEALERS TO 2 A WEEK...AT THIS POINT MY VEHICLE WILL NOT BE BE FIXED UNTIL EARLY SEPTEMBER...
Additional Notes:
EXHAUST GAS RECIRCULATION (EGR) COOLER NHTSA RECALL 19V-757; I'VE BEEN ON A WAITING LIST AT MY LOCAL DEALER IN IDAHO FALLS, ID SINCE JUNE...THE DEALER IS TELLING ME FCA IS LIMITING THE PARTS THEY SHIP, I CALLED FCA AND FILED A COMPLAINT, THE OPERATOR CONFIRMED THEY ARE LIMITING THE PARTS THEY SEND TO DEALERS TO 2 A WEEK...AT THIS POINT MY VEHICLE WILL NOT BE BE FIXED UNTIL EARLY SEPTEMBER...
Mfg Campaign: 11343419
Recall Date: Aug 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE EXHUAST MANIFOLD BOLTS ON THE RH SIDE OF THE ENGINE BROKE CAUSING AN EXHAUST LEAK THAT CAN GET INTO THE CAB WHILE DRIVING. WHEN I TOOK IT TO THE DEALER TO GET IT FIXED THE SERVICE WRITER TOLD ME IT IS A VERY COMMON PROBLEM ON THESE TRUCKS WITH THE 5.7 HEMI ENGINE. HE TOLD ME THAT CHRYSLER FIAT IS AWARE OF THIS PROBLEM DUE TO FAULTY BOLTS. NOW A YEAR LATER MY LEFT HAND EXHAUST MANIFOLD BOLTS HAVE BROKEN AND I HAVE ANOTHER EXHAUST LEAK COMING INTO MY CAB. THIS IS VERY DANGEROUS BECAUSE OF CARBON MONOXIDE POISINING. THIS IS ON EVERY RAM FORUM AS WELL AS I HAVE DISCOVERED. HOW CAN A MANUFACTURE GET AWAY WITH KNOW THEY HAVE A DEFCTIVE PRODUCT THAT CAN KILL SOMEONE. I DONT GET IT.
Corrective Action:
THE EXHUAST MANIFOLD BOLTS ON THE RH SIDE OF THE ENGINE BROKE CAUSING AN EXHAUST LEAK THAT CAN GET INTO THE CAB WHILE DRIVING. WHEN I TOOK IT TO THE DEALER TO GET IT FIXED THE SERVICE WRITER TOLD ME IT IS A VERY COMMON PROBLEM ON THESE TRUCKS WITH THE 5.7 HEMI ENGINE. HE TOLD ME THAT CHRYSLER FIAT IS AWARE OF THIS PROBLEM DUE TO FAULTY BOLTS. NOW A YEAR LATER MY LEFT HAND EXHAUST MANIFOLD BOLTS HAVE BROKEN AND I HAVE ANOTHER EXHAUST LEAK COMING INTO MY CAB. THIS IS VERY DANGEROUS BECAUSE OF CARBON MONOXIDE POISINING. THIS IS ON EVERY RAM FORUM AS WELL AS I HAVE DISCOVERED. HOW CAN A MANUFACTURE GET AWAY WITH KNOW THEY HAVE A DEFCTIVE PRODUCT THAT CAN KILL SOMEONE. I DONT GET IT.
Additional Notes:
THE EXHUAST MANIFOLD BOLTS ON THE RH SIDE OF THE ENGINE BROKE CAUSING AN EXHAUST LEAK THAT CAN GET INTO THE CAB WHILE DRIVING. WHEN I TOOK IT TO THE DEALER TO GET IT FIXED THE SERVICE WRITER TOLD ME IT IS A VERY COMMON PROBLEM ON THESE TRUCKS WITH THE 5.7 HEMI ENGINE. HE TOLD ME THAT CHRYSLER FIAT IS AWARE OF THIS PROBLEM DUE TO FAULTY BOLTS. NOW A YEAR LATER MY LEFT HAND EXHAUST MANIFOLD BOLTS HAVE BROKEN AND I HAVE ANOTHER EXHAUST LEAK COMING INTO MY CAB. THIS IS VERY DANGEROUS BECAUSE OF CARBON MONOXIDE POISINING. THIS IS ON EVERY RAM FORUM AS WELL AS I HAVE DISCOVERED. HOW CAN A MANUFACTURE GET AWAY WITH KNOW THEY HAVE A DEFCTIVE PRODUCT THAT CAN KILL SOMEONE. I DONT GET IT.
Mfg Campaign: 11343577
Recall Date: Aug 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE VEHICLE HAS HAD A VIBRATION SINCE I PURCHASED IT IN 2018. THE VIBRATION COMES AT ABOUT 45 MPH AND CONTINUES AS YOU GO UP IN SPEED. HAD THE DEALER LOOK INTO IT WITH NO LUCK, EXCEPT CHANGING MULTIPLE PARTS FOR NO BENEFIT. I REPLACED THE STOCK WHEELS FOR ANOTHER SET OF NEW WHEELS HOPING FOR THE VIBRATION TO GO AWAY AFTER SEVERAL ATTEMPTS TO FIX THE VIBRATION WITH MULTIPLE ALIGNMENTS AND ROAD FORCE BALANCING. WITH ALL BEING UNSUCCESSFUL, THE NEW WHEELS DID NOT HELP. SO THEN I CHANGED THE TIRES. STILL, NO DIFFERENCE IN THE RIDE. I NOTICED THEY ARE THOUSANDS OF COMPLAINTS WITH NO ANSWERS FOR THIS ISSUE ON THE NEW GEN RAM 1500'S. THE THING THAT REALLY IRRITATES ME, WHEN A 2006 OLD 2500 WORK TRUCK RIDES SMOOTHER THAN MY 2016 RAM 1500 LARAMIE WITH MORE ADVANCED SUSPENSION COMPONENTS... I LOVE MY TRUCK, BUT WHEN I RIDE IN A CHEVY OR FORD I CRINGE KNOWING THAT MY TRUCK IS NOT AS SMOOTH AND I'M LEFT FEELING LOST AND SECRETLY ANGRY.
Corrective Action:
THE VEHICLE HAS HAD A VIBRATION SINCE I PURCHASED IT IN 2018. THE VIBRATION COMES AT ABOUT 45 MPH AND CONTINUES AS YOU GO UP IN SPEED. HAD THE DEALER LOOK INTO IT WITH NO LUCK, EXCEPT CHANGING MULTIPLE PARTS FOR NO BENEFIT. I REPLACED THE STOCK WHEELS FOR ANOTHER SET OF NEW WHEELS HOPING FOR THE VIBRATION TO GO AWAY AFTER SEVERAL ATTEMPTS TO FIX THE VIBRATION WITH MULTIPLE ALIGNMENTS AND ROAD FORCE BALANCING. WITH ALL BEING UNSUCCESSFUL, THE NEW WHEELS DID NOT HELP. SO THEN I CHANGED THE TIRES. STILL, NO DIFFERENCE IN THE RIDE. I NOTICED THEY ARE THOUSANDS OF COMPLAINTS WITH NO ANSWERS FOR THIS ISSUE ON THE NEW GEN RAM 1500'S. THE THING THAT REALLY IRRITATES ME, WHEN A 2006 OLD 2500 WORK TRUCK RIDES SMOOTHER THAN MY 2016 RAM 1500 LARAMIE WITH MORE ADVANCED SUSPENSION COMPONENTS... I LOVE MY TRUCK, BUT WHEN I RIDE IN A CHEVY OR FORD I CRINGE KNOWING THAT MY TRUCK IS NOT AS SMOOTH AND I'M LEFT FEELING LOST AND SECRETLY ANGRY.
Additional Notes:
THE VEHICLE HAS HAD A VIBRATION SINCE I PURCHASED IT IN 2018. THE VIBRATION COMES AT ABOUT 45 MPH AND CONTINUES AS YOU GO UP IN SPEED. HAD THE DEALER LOOK INTO IT WITH NO LUCK, EXCEPT CHANGING MULTIPLE PARTS FOR NO BENEFIT. I REPLACED THE STOCK WHEELS FOR ANOTHER SET OF NEW WHEELS HOPING FOR THE VIBRATION TO GO AWAY AFTER SEVERAL ATTEMPTS TO FIX THE VIBRATION WITH MULTIPLE ALIGNMENTS AND ROAD FORCE BALANCING. WITH ALL BEING UNSUCCESSFUL, THE NEW WHEELS DID NOT HELP. SO THEN I CHANGED THE TIRES. STILL, NO DIFFERENCE IN THE RIDE. I NOTICED THEY ARE THOUSANDS OF COMPLAINTS WITH NO ANSWERS FOR THIS ISSUE ON THE NEW GEN RAM 1500'S. THE THING THAT REALLY IRRITATES ME, WHEN A 2006 OLD 2500 WORK TRUCK RIDES SMOOTHER THAN MY 2016 RAM 1500 LARAMIE WITH MORE ADVANCED SUSPENSION COMPONENTS... I LOVE MY TRUCK, BUT WHEN I RIDE IN A CHEVY OR FORD I CRINGE KNOWING THAT MY TRUCK IS NOT AS SMOOTH AND I'M LEFT FEELING LOST AND SECRETLY ANGRY.
Mfg Campaign: 11343087
Recall Date: Aug 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
VEHICLE SHAKES WHEN AT SPEEDS OVER 50 BUT LESS THAN 70 MPH ON HIGHWAY.
Corrective Action:
VEHICLE SHAKES WHEN AT SPEEDS OVER 50 BUT LESS THAN 70 MPH ON HIGHWAY.
Additional Notes:
VEHICLE SHAKES WHEN AT SPEEDS OVER 50 BUT LESS THAN 70 MPH ON HIGHWAY.
Mfg Campaign: 11343097
Recall Date: Aug 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER DODGE JEEP RAM HOUSTON (1515 S LOOP W, HOUSTON, TX 77054), AND WAS DIAGNOSED THAT THE EXHAUST TEMPERATURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR COST. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS SUBJECTED TO NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE EGR COOLER WAS REPLACED AND THE SOFTWARE WAS UPDATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,700.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER DODGE JEEP RAM HOUSTON (1515 S LOOP W, HOUSTON, TX 77054), AND WAS DIAGNOSED THAT THE EXHAUST TEMPERATURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR COST. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS SUBJECTED TO NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE EGR COOLER WAS REPLACED AND THE SOFTWARE WAS UPDATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,700.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER DODGE JEEP RAM HOUSTON (1515 S LOOP W, HOUSTON, TX 77054), AND WAS DIAGNOSED THAT THE EXHAUST TEMPERATURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR COST. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS SUBJECTED TO NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE EGR COOLER WAS REPLACED AND THE SOFTWARE WAS UPDATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,700.
Mfg Campaign: 11342548
Recall Date: Jul 31, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
REAR BACKUP CAMERA STOPS WORKING
Corrective Action:
REAR BACKUP CAMERA STOPS WORKING
Additional Notes:
REAR BACKUP CAMERA STOPS WORKING
Mfg Campaign: 11341797
Recall Date: Jul 28, 2020
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
DRIVING AT APPROXIMATELY 30MPH THROUGH AN INTERSECTION ON CITY STREETS HIT ANOTHER VEHICLE HEAD-ON THAT WAS TRAVELING TOWARDS ME AT APPROXIMATELY THE SAME SPEED. THE AIRBAGS IN MY VEHICLE DID NOT DEPLOY.
Corrective Action:
DRIVING AT APPROXIMATELY 30MPH THROUGH AN INTERSECTION ON CITY STREETS HIT ANOTHER VEHICLE HEAD-ON THAT WAS TRAVELING TOWARDS ME AT APPROXIMATELY THE SAME SPEED. THE AIRBAGS IN MY VEHICLE DID NOT DEPLOY.
Additional Notes:
DRIVING AT APPROXIMATELY 30MPH THROUGH AN INTERSECTION ON CITY STREETS HIT ANOTHER VEHICLE HEAD-ON THAT WAS TRAVELING TOWARDS ME AT APPROXIMATELY THE SAME SPEED. THE AIRBAGS IN MY VEHICLE DID NOT DEPLOY.
Mfg Campaign: 11341673
Recall Date: Jul 27, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 1 MPH, THE STEERING WHEEL CEASED. THE CONTACT STATED THAT THE POWER STEERING SERVICE WARNING LIGHT WAS ILLUMINATED. THE CONTACT CONTINUED DRIVING TO HIS RESIDENCE. THE CONTACT STATED HE CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN TO SAN ANTONIO CHRYSLER DODGE JEEP RAM LOCATED AT 11910 I-35 FRONTAGE RD, SAN ANTONIO, TX 78233, (210) 239-1808, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNKNOWN PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 102,348.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 1 MPH, THE STEERING WHEEL CEASED. THE CONTACT STATED THAT THE POWER STEERING SERVICE WARNING LIGHT WAS ILLUMINATED. THE CONTACT CONTINUED DRIVING TO HIS RESIDENCE. THE CONTACT STATED HE CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN TO SAN ANTONIO CHRYSLER DODGE JEEP RAM LOCATED AT 11910 I-35 FRONTAGE RD, SAN ANTONIO, TX 78233, (210) 239-1808, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNKNOWN PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 102,348.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 1 MPH, THE STEERING WHEEL CEASED. THE CONTACT STATED THAT THE POWER STEERING SERVICE WARNING LIGHT WAS ILLUMINATED. THE CONTACT CONTINUED DRIVING TO HIS RESIDENCE. THE CONTACT STATED HE CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN TO SAN ANTONIO CHRYSLER DODGE JEEP RAM LOCATED AT 11910 I-35 FRONTAGE RD, SAN ANTONIO, TX 78233, (210) 239-1808, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNKNOWN PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 102,348.
Mfg Campaign: 11340906
Recall Date: Jul 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO MAKE A TURN, THE STEERING WHEEL CEASED AND THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE POWER STEERING ASSIST FAILURE WARNING LIGHT ILLUMINATED AND THE SERVICE POWER STEERING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN IN MANUAL STEERING MODE. THE VEHICLE WAS TAKEN TO SAN ANTONIO CHRYSLER DODGE JEEP RAM LOCATED AT 11910 I-35 FRONTAGE RD, SAN ANTONIO, TX 78233, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING, SUSPENSION GEAR AND STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE ELECTRONIC POWER STEERING ASSIST SYSTEM NEEDED REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,501.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO MAKE A TURN, THE STEERING WHEEL CEASED AND THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE POWER STEERING ASSIST FAILURE WARNING LIGHT ILLUMINATED AND THE SERVICE POWER STEERING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN IN MANUAL STEERING MODE. THE VEHICLE WAS TAKEN TO SAN ANTONIO CHRYSLER DODGE JEEP RAM LOCATED AT 11910 I-35 FRONTAGE RD, SAN ANTONIO, TX 78233, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING, SUSPENSION GEAR AND STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE ELECTRONIC POWER STEERING ASSIST SYSTEM NEEDED REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,501.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO MAKE A TURN, THE STEERING WHEEL CEASED AND THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE POWER STEERING ASSIST FAILURE WARNING LIGHT ILLUMINATED AND THE SERVICE POWER STEERING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN IN MANUAL STEERING MODE. THE VEHICLE WAS TAKEN TO SAN ANTONIO CHRYSLER DODGE JEEP RAM LOCATED AT 11910 I-35 FRONTAGE RD, SAN ANTONIO, TX 78233, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING, SUSPENSION GEAR AND STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE ELECTRONIC POWER STEERING ASSIST SYSTEM NEEDED REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,501.
Mfg Campaign: 11340917
Recall Date: Jul 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
EQUIPMENT
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11340354
Recall Date: Jul 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11340354
Recall Date: Jul 20, 2020
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