Complaints & Recalls
Official Safety Recalls - Important!
25 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T25
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S32
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S30
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S19
Recall Date: Mar 23, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R58
Recall Date: Oct 16, 2015
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R59
Recall Date: Oct 15, 2015
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The vehicle suddenly started performing very erratically on highway. After inspection the camshaft and lifters are very damaged and the engine is constantly misfiring. I have performed regular routine maintenance on this vehicle its whole life. There is no reason these parts should be damaged unless they were defective from the beginning.
Corrective Action:
The vehicle suddenly started performing very erratically on highway. After inspection the camshaft and lifters are very damaged and the engine is constantly misfiring. I have performed regular routine maintenance on this vehicle its whole life. There is no reason these parts should be damaged unless they were defective from the beginning.
Additional Notes:
The vehicle suddenly started performing very erratically on highway. After inspection the camshaft and lifters are very damaged and the engine is constantly misfiring. I have performed regular routine maintenance on this vehicle its whole life. There is no reason these parts should be damaged unless they were defective from the beginning.
Mfg Campaign: 11611061
Recall Date: Aug 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle suddenly started performing very erratically on highway. After inspection the camshaft and lifters are very damaged and the engine is constantly misfiring. I have performed regular routine maintenance on this vehicle its whole life. There is no reason these parts should be damaged unless they were defective from the beginning.
Corrective Action:
The vehicle suddenly started performing very erratically on highway. After inspection the camshaft and lifters are very damaged and the engine is constantly misfiring. I have performed regular routine maintenance on this vehicle its whole life. There is no reason these parts should be damaged unless they were defective from the beginning.
Additional Notes:
The vehicle suddenly started performing very erratically on highway. After inspection the camshaft and lifters are very damaged and the engine is constantly misfiring. I have performed regular routine maintenance on this vehicle its whole life. There is no reason these parts should be damaged unless they were defective from the beginning.
Mfg Campaign: 11611061
Recall Date: Aug 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated while driving at an undisclosed speed, the power steering failed with the “Service Power Steering” warning light illuminated. The contact stated that the failure occurred while making a left turn. The contact stated that due to the failure there was almost a crash with another vehicle. The contact turned off the vehicle and allowed the vehicle to sit for several minutes. The contact stated that when the vehicle was restarted, the “Service Power Steering” warning light was off. Additionally, the contact stated that the power steering failure was persistent. The contact stated that when the failure occurred, the steering wheel was difficult to turn. The vehicle was taken to an independent mechanic where it was diagnosed with rack and pinion failure. The contact was informed that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 69,500.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated while driving at an undisclosed speed, the power steering failed with the “Service Power Steering” warning light illuminated. The contact stated that the failure occurred while making a left turn. The contact stated that due to the failure there was almost a crash with another vehicle. The contact turned off the vehicle and allowed the vehicle to sit for several minutes. The contact stated that when the vehicle was restarted, the “Service Power Steering” warning light was off. Additionally, the contact stated that the power steering failure was persistent. The contact stated that when the failure occurred, the steering wheel was difficult to turn. The vehicle was taken to an independent mechanic where it was diagnosed with rack and pinion failure. The contact was informed that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 69,500.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated while driving at an undisclosed speed, the power steering failed with the “Service Power Steering” warning light illuminated. The contact stated that the failure occurred while making a left turn. The contact stated that due to the failure there was almost a crash with another vehicle. The contact turned off the vehicle and allowed the vehicle to sit for several minutes. The contact stated that when the vehicle was restarted, the “Service Power Steering” warning light was off. Additionally, the contact stated that the power steering failure was persistent. The contact stated that when the failure occurred, the steering wheel was difficult to turn. The vehicle was taken to an independent mechanic where it was diagnosed with rack and pinion failure. The contact was informed that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 69,500.
Mfg Campaign: 11611117
Recall Date: Aug 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
the abs module brake setstem has not been working properly for about 9 to 10 months. when I call to see if dealership they keep telling that their engineers are still working on the problem. the problem can go out anytime. i would like for the NHTSA to investagate the problem. I was told that this problem is a big safety problem.
Corrective Action:
the abs module brake setstem has not been working properly for about 9 to 10 months. when I call to see if dealership they keep telling that their engineers are still working on the problem. the problem can go out anytime. i would like for the NHTSA to investagate the problem. I was told that this problem is a big safety problem.
Additional Notes:
the abs module brake setstem has not been working properly for about 9 to 10 months. when I call to see if dealership they keep telling that their engineers are still working on the problem. the problem can go out anytime. i would like for the NHTSA to investagate the problem. I was told that this problem is a big safety problem.
Mfg Campaign: 11611125
Recall Date: Aug 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
the abs module brake setstem has not been working properly for about 9 to 10 months. when I call to see if dealership they keep telling that their engineers are still working on the problem. the problem can go out anytime. i would like for the NHTSA to investagate the problem. I was told that this problem is a big safety problem.
Corrective Action:
the abs module brake setstem has not been working properly for about 9 to 10 months. when I call to see if dealership they keep telling that their engineers are still working on the problem. the problem can go out anytime. i would like for the NHTSA to investagate the problem. I was told that this problem is a big safety problem.
Additional Notes:
the abs module brake setstem has not been working properly for about 9 to 10 months. when I call to see if dealership they keep telling that their engineers are still working on the problem. the problem can go out anytime. i would like for the NHTSA to investagate the problem. I was told that this problem is a big safety problem.
Mfg Campaign: 11611125
Recall Date: Aug 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
the abs module brake setstem has not been working properly for about 9 to 10 months. when I call to see if dealership they keep telling that their engineers are still working on the problem. the problem can go out anytime. i would like for the NHTSA to investagate the problem. I was told that this problem is a big safety problem.
Corrective Action:
the abs module brake setstem has not been working properly for about 9 to 10 months. when I call to see if dealership they keep telling that their engineers are still working on the problem. the problem can go out anytime. i would like for the NHTSA to investagate the problem. I was told that this problem is a big safety problem.
Additional Notes:
the abs module brake setstem has not been working properly for about 9 to 10 months. when I call to see if dealership they keep telling that their engineers are still working on the problem. the problem can go out anytime. i would like for the NHTSA to investagate the problem. I was told that this problem is a big safety problem.
Mfg Campaign: 11611125
Recall Date: Aug 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
This vehicle has had an open recall (22V-406) open since June 2022, Dodge Ram still hasn't provided enough parts to the dealers to fix this recall. The parts have been on back order for two years. Considering this vehicle is registered in California, soon this will lead to us not being able to renew our vehicle registration. Dodge Ram needs to produce and provide the parts necessary to remedy this recall, I feel that two years is sufficient time to get this completed.
Corrective Action:
This vehicle has had an open recall (22V-406) open since June 2022, Dodge Ram still hasn't provided enough parts to the dealers to fix this recall. The parts have been on back order for two years. Considering this vehicle is registered in California, soon this will lead to us not being able to renew our vehicle registration. Dodge Ram needs to produce and provide the parts necessary to remedy this recall, I feel that two years is sufficient time to get this completed.
Additional Notes:
This vehicle has had an open recall (22V-406) open since June 2022, Dodge Ram still hasn't provided enough parts to the dealers to fix this recall. The parts have been on back order for two years. Considering this vehicle is registered in California, soon this will lead to us not being able to renew our vehicle registration. Dodge Ram needs to produce and provide the parts necessary to remedy this recall, I feel that two years is sufficient time to get this completed.
Mfg Campaign: 11611220
Recall Date: Aug 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Drove it to town. When I got back in to go home, the steering was very hard to use.
Corrective Action:
Drove it to town. When I got back in to go home, the steering was very hard to use.
Additional Notes:
Drove it to town. When I got back in to go home, the steering was very hard to use.
Mfg Campaign: 11610613
Recall Date: Aug 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
While turning left out of the school parking lot, the steering wheel locked and prevented any further steering ability while actively driving at approximately 15 miles per hour. The power steering light on the console flashed immediately prior to the event but stayed on while the truck was in motion and then finally stopped. After leaving the truck at rest and turned off for approximately 15 minutes , we were able to unlock the steering wheel and drive the vehicle home. This issue has occurred no less than 5 times in the past year, although previously the steering locked for just a few seconds.
Corrective Action:
While turning left out of the school parking lot, the steering wheel locked and prevented any further steering ability while actively driving at approximately 15 miles per hour. The power steering light on the console flashed immediately prior to the event but stayed on while the truck was in motion and then finally stopped. After leaving the truck at rest and turned off for approximately 15 minutes , we were able to unlock the steering wheel and drive the vehicle home. This issue has occurred no less than 5 times in the past year, although previously the steering locked for just a few seconds.
Additional Notes:
While turning left out of the school parking lot, the steering wheel locked and prevented any further steering ability while actively driving at approximately 15 miles per hour. The power steering light on the console flashed immediately prior to the event but stayed on while the truck was in motion and then finally stopped. After leaving the truck at rest and turned off for approximately 15 minutes , we were able to unlock the steering wheel and drive the vehicle home. This issue has occurred no less than 5 times in the past year, although previously the steering locked for just a few seconds.
Mfg Campaign: 11610295
Recall Date: Aug 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated while driving at an undisclosed speed, the steering wheel seized, and the steering wheel became difficult to turn. The power steering warning light was illuminated. The vehicle was towed to an independent mechanic however, the vehicle was not diagnosed or repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000. The VIN was not available.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated while driving at an undisclosed speed, the steering wheel seized, and the steering wheel became difficult to turn. The power steering warning light was illuminated. The vehicle was towed to an independent mechanic however, the vehicle was not diagnosed or repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000. The VIN was not available.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated while driving at an undisclosed speed, the steering wheel seized, and the steering wheel became difficult to turn. The power steering warning light was illuminated. The vehicle was towed to an independent mechanic however, the vehicle was not diagnosed or repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000. The VIN was not available.
Mfg Campaign: 11609406
Recall Date: Aug 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have experienced a total ABS module failure. According to MOPAR this part is under engineering review and a replacement part cannot be purchased from this corporation whatsoever. MOPAR has refused to state any resolution for this problem and there is no expected due date for this part to be available again. I was told by MOPAR and the dealership where I bought this truck to go to a junk yard and buy a used one. This is complete unacceptible.
Corrective Action:
I have experienced a total ABS module failure. According to MOPAR this part is under engineering review and a replacement part cannot be purchased from this corporation whatsoever. MOPAR has refused to state any resolution for this problem and there is no expected due date for this part to be available again. I was told by MOPAR and the dealership where I bought this truck to go to a junk yard and buy a used one. This is complete unacceptible.
Additional Notes:
I have experienced a total ABS module failure. According to MOPAR this part is under engineering review and a replacement part cannot be purchased from this corporation whatsoever. MOPAR has refused to state any resolution for this problem and there is no expected due date for this part to be available again. I was told by MOPAR and the dealership where I bought this truck to go to a junk yard and buy a used one. This is complete unacceptible.
Mfg Campaign: 11609126
Recall Date: Aug 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated that while her son was driving 15 MPH and turning out of a parking lot, the power steering warning light illuminated and the vehicle lost power steering functionality, nearly causing a crash. The contact's son depressed the brake pedal and stopped the vehicle. The contact's son was able to push the vehicle to the side of the road with the assistance of a friend. The contact met her son at scene. The contact stated that after turning off and restarting the vehicle, the power steering became functional. The contact's husband was able to drive the vehicle from the scene. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated that while her son was driving 15 MPH and turning out of a parking lot, the power steering warning light illuminated and the vehicle lost power steering functionality, nearly causing a crash. The contact's son depressed the brake pedal and stopped the vehicle. The contact's son was able to push the vehicle to the side of the road with the assistance of a friend. The contact met her son at scene. The contact stated that after turning off and restarting the vehicle, the power steering became functional. The contact's husband was able to drive the vehicle from the scene. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated that while her son was driving 15 MPH and turning out of a parking lot, the power steering warning light illuminated and the vehicle lost power steering functionality, nearly causing a crash. The contact's son depressed the brake pedal and stopped the vehicle. The contact's son was able to push the vehicle to the side of the road with the assistance of a friend. The contact met her son at scene. The contact stated that after turning off and restarting the vehicle, the power steering became functional. The contact's husband was able to drive the vehicle from the scene. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,000.
Mfg Campaign: 11608748
Recall Date: Aug 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owned a 2016 Ram 1500. The contact stated while driving approximately 40 MPH, her vehicle was crashed into on the passenger side front by a vehicle that had run a red light. The contact stated that the impact threw her into the driver's side door. The contact stated that she was knocked unconscious. The contact stated that she was transported by ambulance to a hospital and was treated for lacerations on her left ear and left side of her face. The contact stated that she had suffered a concussion and damage to her neck vertebra. The contact stated that the police were on scene and had written a report. The vehicle was towed to an impound lot. The contact stated that she when she saw the vehicle none of the air bags had deployed. The contact stated that her insurance provider had declared the vehicle a total loss. The manufacturer was not informed of the failure. The vehicle was not repaired. The failure mileage was 116,118.
Corrective Action:
The contact owned a 2016 Ram 1500. The contact stated while driving approximately 40 MPH, her vehicle was crashed into on the passenger side front by a vehicle that had run a red light. The contact stated that the impact threw her into the driver's side door. The contact stated that she was knocked unconscious. The contact stated that she was transported by ambulance to a hospital and was treated for lacerations on her left ear and left side of her face. The contact stated that she had suffered a concussion and damage to her neck vertebra. The contact stated that the police were on scene and had written a report. The vehicle was towed to an impound lot. The contact stated that she when she saw the vehicle none of the air bags had deployed. The contact stated that her insurance provider had declared the vehicle a total loss. The manufacturer was not informed of the failure. The vehicle was not repaired. The failure mileage was 116,118.
Additional Notes:
The contact owned a 2016 Ram 1500. The contact stated while driving approximately 40 MPH, her vehicle was crashed into on the passenger side front by a vehicle that had run a red light. The contact stated that the impact threw her into the driver's side door. The contact stated that she was knocked unconscious. The contact stated that she was transported by ambulance to a hospital and was treated for lacerations on her left ear and left side of her face. The contact stated that she had suffered a concussion and damage to her neck vertebra. The contact stated that the police were on scene and had written a report. The vehicle was towed to an impound lot. The contact stated that she when she saw the vehicle none of the air bags had deployed. The contact stated that her insurance provider had declared the vehicle a total loss. The manufacturer was not informed of the failure. The vehicle was not repaired. The failure mileage was 116,118.
Mfg Campaign: 11608797
Recall Date: Aug 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Front fuel strap corroded at frame of truck, causing fuel tank to fall while driving on highway
Corrective Action:
Front fuel strap corroded at frame of truck, causing fuel tank to fall while driving on highway
Additional Notes:
Front fuel strap corroded at frame of truck, causing fuel tank to fall while driving on highway
Mfg Campaign: 11608455
Recall Date: Aug 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
while driving the abs,traction control,brake lites came on,also cruise quit an service abs brake and service trailer brake appeared on dash this happened in april 2024 it does this evertime you crank it after a mechanic lookibg at it an me calling dealerships an looking on line there is thousands of ram trucks with this problem stallantis has known about part defects an stopped the production of it but they are not producing new ones so peoole like me that has only one vehicle are have to drive these unsave vehicle there is a class action lawsuit but it only list 2017 -2018 my truck is 2016 and on ram truck forums there are even 2015 with problem i am stuck with this unsafe truck because i cant sell it when there is no part to fix it
Corrective Action:
while driving the abs,traction control,brake lites came on,also cruise quit an service abs brake and service trailer brake appeared on dash this happened in april 2024 it does this evertime you crank it after a mechanic lookibg at it an me calling dealerships an looking on line there is thousands of ram trucks with this problem stallantis has known about part defects an stopped the production of it but they are not producing new ones so peoole like me that has only one vehicle are have to drive these unsave vehicle there is a class action lawsuit but it only list 2017 -2018 my truck is 2016 and on ram truck forums there are even 2015 with problem i am stuck with this unsafe truck because i cant sell it when there is no part to fix it
Additional Notes:
while driving the abs,traction control,brake lites came on,also cruise quit an service abs brake and service trailer brake appeared on dash this happened in april 2024 it does this evertime you crank it after a mechanic lookibg at it an me calling dealerships an looking on line there is thousands of ram trucks with this problem stallantis has known about part defects an stopped the production of it but they are not producing new ones so peoole like me that has only one vehicle are have to drive these unsave vehicle there is a class action lawsuit but it only list 2017 -2018 my truck is 2016 and on ram truck forums there are even 2015 with problem i am stuck with this unsafe truck because i cant sell it when there is no part to fix it
Mfg Campaign: 11608318
Recall Date: Aug 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
while driving the abs,traction control,brake lites came on,also cruise quit an service abs brake and service trailer brake appeared on dash this happened in april 2024 it does this evertime you crank it after a mechanic lookibg at it an me calling dealerships an looking on line there is thousands of ram trucks with this problem stallantis has known about part defects an stopped the production of it but they are not producing new ones so peoole like me that has only one vehicle are have to drive these unsave vehicle there is a class action lawsuit but it only list 2017 -2018 my truck is 2016 and on ram truck forums there are even 2015 with problem i am stuck with this unsafe truck because i cant sell it when there is no part to fix it
Corrective Action:
while driving the abs,traction control,brake lites came on,also cruise quit an service abs brake and service trailer brake appeared on dash this happened in april 2024 it does this evertime you crank it after a mechanic lookibg at it an me calling dealerships an looking on line there is thousands of ram trucks with this problem stallantis has known about part defects an stopped the production of it but they are not producing new ones so peoole like me that has only one vehicle are have to drive these unsave vehicle there is a class action lawsuit but it only list 2017 -2018 my truck is 2016 and on ram truck forums there are even 2015 with problem i am stuck with this unsafe truck because i cant sell it when there is no part to fix it
Additional Notes:
while driving the abs,traction control,brake lites came on,also cruise quit an service abs brake and service trailer brake appeared on dash this happened in april 2024 it does this evertime you crank it after a mechanic lookibg at it an me calling dealerships an looking on line there is thousands of ram trucks with this problem stallantis has known about part defects an stopped the production of it but they are not producing new ones so peoole like me that has only one vehicle are have to drive these unsave vehicle there is a class action lawsuit but it only list 2017 -2018 my truck is 2016 and on ram truck forums there are even 2015 with problem i am stuck with this unsafe truck because i cant sell it when there is no part to fix it
Mfg Campaign: 11608318
Recall Date: Aug 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Steering wheel locked up and the dealership stated many of these trucks have this problem, with the rack and pinion system. The part is on back order for 2 months, I would say that is a red flag. This could've been very serious.
Corrective Action:
Steering wheel locked up and the dealership stated many of these trucks have this problem, with the rack and pinion system. The part is on back order for 2 months, I would say that is a red flag. This could've been very serious.
Additional Notes:
Steering wheel locked up and the dealership stated many of these trucks have this problem, with the rack and pinion system. The part is on back order for 2 months, I would say that is a red flag. This could've been very serious.
Mfg Campaign: 11608028
Recall Date: Aug 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
electronic powering steering module internal code c2217-00. driving down the road and the power steering stopped working. the issue keeps occuring it will work and then go out. No leaks at the steering rack all connections at rack to are good. electronic info of the module all within normal range. nothing seemed to cause this other than possiblity of a failing eps module or need of recalibration/update.
Corrective Action:
electronic powering steering module internal code c2217-00. driving down the road and the power steering stopped working. the issue keeps occuring it will work and then go out. No leaks at the steering rack all connections at rack to are good. electronic info of the module all within normal range. nothing seemed to cause this other than possiblity of a failing eps module or need of recalibration/update.
Additional Notes:
electronic powering steering module internal code c2217-00. driving down the road and the power steering stopped working. the issue keeps occuring it will work and then go out. No leaks at the steering rack all connections at rack to are good. electronic info of the module all within normal range. nothing seemed to cause this other than possiblity of a failing eps module or need of recalibration/update.
Mfg Campaign: 11607792
Recall Date: Aug 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle lights on dash show “service electronic braking system”, brake light is on along with traction control light and abs light. Truck has 57k miles on it. Independent service used a code reader to determine abs module is bad. Dealer shows part on continual engineering hold. Due to the fault, no abs and no cruise control. This presents a serious safety concern for me and my family.
Corrective Action:
Vehicle lights on dash show “service electronic braking system”, brake light is on along with traction control light and abs light. Truck has 57k miles on it. Independent service used a code reader to determine abs module is bad. Dealer shows part on continual engineering hold. Due to the fault, no abs and no cruise control. This presents a serious safety concern for me and my family.
Additional Notes:
Vehicle lights on dash show “service electronic braking system”, brake light is on along with traction control light and abs light. Truck has 57k miles on it. Independent service used a code reader to determine abs module is bad. Dealer shows part on continual engineering hold. Due to the fault, no abs and no cruise control. This presents a serious safety concern for me and my family.
Mfg Campaign: 11606394
Recall Date: Aug 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Since we got this truck in 2021 it hard starts once it hits half a tank or 200 miles until empty. We have taken it to the mechanic several times just to be told the fuel pump recall was the problem finally got that recall fixed when yall come up with one and it’s still doing it. This recall has been fixed since June 2,2024 and this vehicle barely runs unless kept between 3/4 and full. This needs to be fixed.
Corrective Action:
Since we got this truck in 2021 it hard starts once it hits half a tank or 200 miles until empty. We have taken it to the mechanic several times just to be told the fuel pump recall was the problem finally got that recall fixed when yall come up with one and it’s still doing it. This recall has been fixed since June 2,2024 and this vehicle barely runs unless kept between 3/4 and full. This needs to be fixed.
Additional Notes:
Since we got this truck in 2021 it hard starts once it hits half a tank or 200 miles until empty. We have taken it to the mechanic several times just to be told the fuel pump recall was the problem finally got that recall fixed when yall come up with one and it’s still doing it. This recall has been fixed since June 2,2024 and this vehicle barely runs unless kept between 3/4 and full. This needs to be fixed.
Mfg Campaign: 11606674
Recall Date: Aug 5, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury