Complaints & Recalls
Official Safety Recalls - Important!
25 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T25
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S32
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S30
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S19
Recall Date: Mar 23, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R58
Recall Date: Oct 16, 2015
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R59
Recall Date: Oct 15, 2015
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The warning lights for the ABS/electrical braking system module has come on with no issue with the vehicle's braking system.This causes the cruise control and anti-skid devices not to work. Upon trying to order a new module through tbe dealership, I have received nothing except the excuse that the release date for this module keeps changing. This has been happening since September of 2023. My concern is that if at some point there is an issue with my braking system I will not know due to the malfunction of the module. I have contacted Chrysler to no avail. They say the part is no longer being manufactured and I will have to obtain one through aftermarket makers. I have researched and checked on my own and with help from mechanics and this part is not made/available through aftermarket makers. Chrysler will not release the parts already made stating they do not want to provide me with a possible defective product. My argument is the product they have supplied in my vehicle is defective and they will not make it good by supplying a quality replacement. Therefore, they are putting their customers safety/lives at risk.
Corrective Action:
The warning lights for the ABS/electrical braking system module has come on with no issue with the vehicle's braking system.This causes the cruise control and anti-skid devices not to work. Upon trying to order a new module through tbe dealership, I have received nothing except the excuse that the release date for this module keeps changing. This has been happening since September of 2023. My concern is that if at some point there is an issue with my braking system I will not know due to the malfunction of the module. I have contacted Chrysler to no avail. They say the part is no longer being manufactured and I will have to obtain one through aftermarket makers. I have researched and checked on my own and with help from mechanics and this part is not made/available through aftermarket makers. Chrysler will not release the parts already made stating they do not want to provide me with a possible defective product. My argument is the product they have supplied in my vehicle is defective and they will not make it good by supplying a quality replacement. Therefore, they are putting their customers safety/lives at risk.
Additional Notes:
The warning lights for the ABS/electrical braking system module has come on with no issue with the vehicle's braking system.This causes the cruise control and anti-skid devices not to work. Upon trying to order a new module through tbe dealership, I have received nothing except the excuse that the release date for this module keeps changing. This has been happening since September of 2023. My concern is that if at some point there is an issue with my braking system I will not know due to the malfunction of the module. I have contacted Chrysler to no avail. They say the part is no longer being manufactured and I will have to obtain one through aftermarket makers. I have researched and checked on my own and with help from mechanics and this part is not made/available through aftermarket makers. Chrysler will not release the parts already made stating they do not want to provide me with a possible defective product. My argument is the product they have supplied in my vehicle is defective and they will not make it good by supplying a quality replacement. Therefore, they are putting their customers safety/lives at risk.
Mfg Campaign: 11606231
Recall Date: Aug 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and stated that the manufacturer was only providing one part per year to the dealer. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and stated that the manufacturer was only providing one part per year to the dealer. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and stated that the manufacturer was only providing one part per year to the dealer. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11605933
Recall Date: Aug 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Power steering stopped working
Corrective Action:
Power steering stopped working
Additional Notes:
Power steering stopped working
Mfg Campaign: 11605499
Recall Date: Jul 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the contact was advised by the dealer that the recall was a software update. The contact advised the dealer that the recall was for the reluctor wheel magnetic material delaminating off the wheel. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact was advised by the dealer that the recall was only a software update and had nothing to do with the recall. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the contact was advised by the dealer that the recall was a software update. The contact advised the dealer that the recall was for the reluctor wheel magnetic material delaminating off the wheel. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact was advised by the dealer that the recall was only a software update and had nothing to do with the recall. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the contact was advised by the dealer that the recall was a software update. The contact advised the dealer that the recall was for the reluctor wheel magnetic material delaminating off the wheel. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact was advised by the dealer that the recall was only a software update and had nothing to do with the recall. Parts distribution disconnect.
Mfg Campaign: 11605100
Recall Date: Jul 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The electric power steering is increasing making a louder sound over the last several months. No trouble lights on dash. I have detected some steering resistance and has me concerned of failure. My VIN number doesn't qualify for the steering recall. Hoping that steering failure doesn't occur while driving vehicle and that adding this report to NTSB will help broaden the recall to include this vehicle. Inspection of vehicle is available.
Corrective Action:
The electric power steering is increasing making a louder sound over the last several months. No trouble lights on dash. I have detected some steering resistance and has me concerned of failure. My VIN number doesn't qualify for the steering recall. Hoping that steering failure doesn't occur while driving vehicle and that adding this report to NTSB will help broaden the recall to include this vehicle. Inspection of vehicle is available.
Additional Notes:
The electric power steering is increasing making a louder sound over the last several months. No trouble lights on dash. I have detected some steering resistance and has me concerned of failure. My VIN number doesn't qualify for the steering recall. Hoping that steering failure doesn't occur while driving vehicle and that adding this report to NTSB will help broaden the recall to include this vehicle. Inspection of vehicle is available.
Mfg Campaign: 11604965
Recall Date: Jul 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel sensor failure, which means my fuel pump needs replacement. The fuel Guage drops to empty even after a fill up. It's impossible to drive not knowing how much gas I have. I have many friends with the exact same issue with their trucks. This is dangerous and should be recalled.
Corrective Action:
Fuel sensor failure, which means my fuel pump needs replacement. The fuel Guage drops to empty even after a fill up. It's impossible to drive not knowing how much gas I have. I have many friends with the exact same issue with their trucks. This is dangerous and should be recalled.
Additional Notes:
Fuel sensor failure, which means my fuel pump needs replacement. The fuel Guage drops to empty even after a fill up. It's impossible to drive not knowing how much gas I have. I have many friends with the exact same issue with their trucks. This is dangerous and should be recalled.
Mfg Campaign: 11604821
Recall Date: Jul 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Air ride suspension seems to be an issue in numerous vehicles. The air bags deflate and the vehicle continues to try and inflate all throughout the night which drains the battery. It’s a continuous issue.
Corrective Action:
Air ride suspension seems to be an issue in numerous vehicles. The air bags deflate and the vehicle continues to try and inflate all throughout the night which drains the battery. It’s a continuous issue.
Additional Notes:
Air ride suspension seems to be an issue in numerous vehicles. The air bags deflate and the vehicle continues to try and inflate all throughout the night which drains the battery. It’s a continuous issue.
Mfg Campaign: 11604421
Recall Date: Jul 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated while operating the vehicle, the ABS message had remained displayed, and the cruise control was inoperable. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure and informed the contact that the ABS module was on backorder and unavailable. The failure mileage was 92,000.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated while operating the vehicle, the ABS message had remained displayed, and the cruise control was inoperable. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure and informed the contact that the ABS module was on backorder and unavailable. The failure mileage was 92,000.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated while operating the vehicle, the ABS message had remained displayed, and the cruise control was inoperable. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure and informed the contact that the ABS module was on backorder and unavailable. The failure mileage was 92,000.
Mfg Campaign: 11604308
Recall Date: Jul 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL:CRUISE CONTROL
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated while operating the vehicle, the ABS message had remained displayed, and the cruise control was inoperable. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure and informed the contact that the ABS module was on backorder and unavailable. The failure mileage was 92,000.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated while operating the vehicle, the ABS message had remained displayed, and the cruise control was inoperable. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure and informed the contact that the ABS module was on backorder and unavailable. The failure mileage was 92,000.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated while operating the vehicle, the ABS message had remained displayed, and the cruise control was inoperable. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure and informed the contact that the ABS module was on backorder and unavailable. The failure mileage was 92,000.
Mfg Campaign: 11604308
Recall Date: Jul 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On Thursday July 18, 2024 at approximately 5:00pm. I was on my way home from picking my son up from daycare when the screen turned black and my shift knob light (above D letter) began blinking and about 10 seconds later the truck shut off completely. The key wasn’t able to be removed from the ignition. About five minutes later, I was able to turn the key and turn the truck back on. This was a frightening moment because I was crossing over railroad track when this started.
Corrective Action:
On Thursday July 18, 2024 at approximately 5:00pm. I was on my way home from picking my son up from daycare when the screen turned black and my shift knob light (above D letter) began blinking and about 10 seconds later the truck shut off completely. The key wasn’t able to be removed from the ignition. About five minutes later, I was able to turn the key and turn the truck back on. This was a frightening moment because I was crossing over railroad track when this started.
Additional Notes:
On Thursday July 18, 2024 at approximately 5:00pm. I was on my way home from picking my son up from daycare when the screen turned black and my shift knob light (above D letter) began blinking and about 10 seconds later the truck shut off completely. The key wasn’t able to be removed from the ignition. About five minutes later, I was able to turn the key and turn the truck back on. This was a frightening moment because I was crossing over railroad track when this started.
Mfg Campaign: 11604105
Recall Date: Jul 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
On Thursday July 18, 2024 at approximately 5:00pm. I was on my way home from picking my son up from daycare when the screen turned black and my shift knob light (above D letter) began blinking and about 10 seconds later the truck shut off completely. The key wasn’t able to be removed from the ignition. About five minutes later, I was able to turn the key and turn the truck back on. This was a frightening moment because I was crossing over railroad track when this started.
Corrective Action:
On Thursday July 18, 2024 at approximately 5:00pm. I was on my way home from picking my son up from daycare when the screen turned black and my shift knob light (above D letter) began blinking and about 10 seconds later the truck shut off completely. The key wasn’t able to be removed from the ignition. About five minutes later, I was able to turn the key and turn the truck back on. This was a frightening moment because I was crossing over railroad track when this started.
Additional Notes:
On Thursday July 18, 2024 at approximately 5:00pm. I was on my way home from picking my son up from daycare when the screen turned black and my shift knob light (above D letter) began blinking and about 10 seconds later the truck shut off completely. The key wasn’t able to be removed from the ignition. About five minutes later, I was able to turn the key and turn the truck back on. This was a frightening moment because I was crossing over railroad track when this started.
Mfg Campaign: 11604105
Recall Date: Jul 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On Thursday July 18, 2024 at approximately 5:00pm. I was on my way home from picking my son up from daycare when the screen turned black and my shift knob light (above D letter) began blinking and about 10 seconds later the truck shut off completely. The key wasn’t able to be removed from the ignition. About five minutes later, I was able to turn the key and turn the truck back on. This was a frightening moment because I was crossing over railroad track when this started.
Corrective Action:
On Thursday July 18, 2024 at approximately 5:00pm. I was on my way home from picking my son up from daycare when the screen turned black and my shift knob light (above D letter) began blinking and about 10 seconds later the truck shut off completely. The key wasn’t able to be removed from the ignition. About five minutes later, I was able to turn the key and turn the truck back on. This was a frightening moment because I was crossing over railroad track when this started.
Additional Notes:
On Thursday July 18, 2024 at approximately 5:00pm. I was on my way home from picking my son up from daycare when the screen turned black and my shift knob light (above D letter) began blinking and about 10 seconds later the truck shut off completely. The key wasn’t able to be removed from the ignition. About five minutes later, I was able to turn the key and turn the truck back on. This was a frightening moment because I was crossing over railroad track when this started.
Mfg Campaign: 11604105
Recall Date: Jul 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My service ABS Brakes light came on over a month ago. I took it into my service center and they told me they're unable to repair it, because the ABS module needed for it is not available. I took it into the local Dodge Ram dealership today and they told me the ABS module has been on backorder since Sept. 2023. They said they were supposed to have them in hand this past May, then this August. He read me a bulletin that stated the part is now under engineering review and will likely NOT be released until later this year. I live in Virginia, and we have state inspections. This vehicle is used every day to get me to and from work. It's a 2016. With the red brake light on in the dash, I can't get it inspected. I'm now paying for a vehicle I can't drive, can't get repaired, and have no available resources to get another car. Please help!
Corrective Action:
My service ABS Brakes light came on over a month ago. I took it into my service center and they told me they're unable to repair it, because the ABS module needed for it is not available. I took it into the local Dodge Ram dealership today and they told me the ABS module has been on backorder since Sept. 2023. They said they were supposed to have them in hand this past May, then this August. He read me a bulletin that stated the part is now under engineering review and will likely NOT be released until later this year. I live in Virginia, and we have state inspections. This vehicle is used every day to get me to and from work. It's a 2016. With the red brake light on in the dash, I can't get it inspected. I'm now paying for a vehicle I can't drive, can't get repaired, and have no available resources to get another car. Please help!
Additional Notes:
My service ABS Brakes light came on over a month ago. I took it into my service center and they told me they're unable to repair it, because the ABS module needed for it is not available. I took it into the local Dodge Ram dealership today and they told me the ABS module has been on backorder since Sept. 2023. They said they were supposed to have them in hand this past May, then this August. He read me a bulletin that stated the part is now under engineering review and will likely NOT be released until later this year. I live in Virginia, and we have state inspections. This vehicle is used every day to get me to and from work. It's a 2016. With the red brake light on in the dash, I can't get it inspected. I'm now paying for a vehicle I can't drive, can't get repaired, and have no available resources to get another car. Please help!
Mfg Campaign: 11604120
Recall Date: Jul 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Engine ticking noise. Concerns about safety due to engine failure.
Corrective Action:
Engine ticking noise. Concerns about safety due to engine failure.
Additional Notes:
Engine ticking noise. Concerns about safety due to engine failure.
Mfg Campaign: 11603790
Recall Date: Jul 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2016 ram 1500 abs module failed. Known issue. Part still under review and no recall issued. Over $1k to replace for a problem that was known beforehand.
Corrective Action:
2016 ram 1500 abs module failed. Known issue. Part still under review and no recall issued. Over $1k to replace for a problem that was known beforehand.
Additional Notes:
2016 ram 1500 abs module failed. Known issue. Part still under review and no recall issued. Over $1k to replace for a problem that was known beforehand.
Mfg Campaign: 11603087
Recall Date: Jul 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TOOK MY 2016 RAM 1500 TO THE DEALERSHIP FOR ABS LIGHT. THE DEALERSHIP TOLD ME THE ABS CONTROL MODULE HAS FAILED AND THEY COULD NOT FIX IT BECAUSE THEIR ARE NO CONTROLERS AVAIBLE BECAUSE OF ISSUES WITH THE ABS CONTROL MODULE. THEY TOLD ME TO BE CAREFUL BECAUSE YOUR BRAKES COULD LOCK UP AND CAUSE TRUCK TO SLIDE OUT OF CONTROL. IT IS THE ONLY TRANSPERTAION TO GET MY DAD BACK AND FORT TO THE HOSPITAL TO HAUL HIS POWER WHEEL CHAIR
Corrective Action:
TOOK MY 2016 RAM 1500 TO THE DEALERSHIP FOR ABS LIGHT. THE DEALERSHIP TOLD ME THE ABS CONTROL MODULE HAS FAILED AND THEY COULD NOT FIX IT BECAUSE THEIR ARE NO CONTROLERS AVAIBLE BECAUSE OF ISSUES WITH THE ABS CONTROL MODULE. THEY TOLD ME TO BE CAREFUL BECAUSE YOUR BRAKES COULD LOCK UP AND CAUSE TRUCK TO SLIDE OUT OF CONTROL. IT IS THE ONLY TRANSPERTAION TO GET MY DAD BACK AND FORT TO THE HOSPITAL TO HAUL HIS POWER WHEEL CHAIR
Additional Notes:
TOOK MY 2016 RAM 1500 TO THE DEALERSHIP FOR ABS LIGHT. THE DEALERSHIP TOLD ME THE ABS CONTROL MODULE HAS FAILED AND THEY COULD NOT FIX IT BECAUSE THEIR ARE NO CONTROLERS AVAIBLE BECAUSE OF ISSUES WITH THE ABS CONTROL MODULE. THEY TOLD ME TO BE CAREFUL BECAUSE YOUR BRAKES COULD LOCK UP AND CAUSE TRUCK TO SLIDE OUT OF CONTROL. IT IS THE ONLY TRANSPERTAION TO GET MY DAD BACK AND FORT TO THE HOSPITAL TO HAUL HIS POWER WHEEL CHAIR
Mfg Campaign: 11602766
Recall Date: Jul 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Abs control module not letting my truck go in gear
Corrective Action:
Abs control module not letting my truck go in gear
Additional Notes:
Abs control module not letting my truck go in gear
Mfg Campaign: 11602028
Recall Date: Jul 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Abs control module not letting my truck go in gear
Corrective Action:
Abs control module not letting my truck go in gear
Additional Notes:
Abs control module not letting my truck go in gear
Mfg Campaign: 11602028
Recall Date: Jul 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power, and was not able to be restarted. The vehicle was towed to a local dealer where it was diagnosed that the tone wheel had delaminated and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The VIN was included. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 93,000.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power, and was not able to be restarted. The vehicle was towed to a local dealer where it was diagnosed that the tone wheel had delaminated and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The VIN was included. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 93,000.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power, and was not able to be restarted. The vehicle was towed to a local dealer where it was diagnosed that the tone wheel had delaminated and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The VIN was included. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 93,000.
Mfg Campaign: 11601545
Recall Date: Jul 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated that while driving at various speeds, the power steering intermittently malfunctioned, and the steering wheel became difficult to turn in either direction. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V167000 (Steering). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 60,000.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated that while driving at various speeds, the power steering intermittently malfunctioned, and the steering wheel became difficult to turn in either direction. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V167000 (Steering). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 60,000.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated that while driving at various speeds, the power steering intermittently malfunctioned, and the steering wheel became difficult to turn in either direction. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V167000 (Steering). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 60,000.
Mfg Campaign: 11601565
Recall Date: Jul 12, 2024
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury