Complaints & Recalls
Official Safety Recalls - Important!
25 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T25
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S32
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S30
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S19
Recall Date: Mar 23, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R58
Recall Date: Oct 16, 2015
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R59
Recall Date: Oct 15, 2015
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
There was a recall for High Pressure Fuel Pump. Part ended up exploding and debris getting into fuel system, which made engine faulty. Found out just today there is a recall for ABS system, which ABS light has been on for 3 months The vehicle has shut off on the freeway 5 times, always on the freeway which was dangerous. The vehicle has been inspection and worked on by Ram dealership but they cannot find remedy for the vehicle. Yes the engine light was on and the ABS light is on currently. After new engine and PCM was installed the engine light went off but vehicle shut off last night which was (10/17/2024) now there is a red light blinking
Corrective Action:
There was a recall for High Pressure Fuel Pump. Part ended up exploding and debris getting into fuel system, which made engine faulty. Found out just today there is a recall for ABS system, which ABS light has been on for 3 months The vehicle has shut off on the freeway 5 times, always on the freeway which was dangerous. The vehicle has been inspection and worked on by Ram dealership but they cannot find remedy for the vehicle. Yes the engine light was on and the ABS light is on currently. After new engine and PCM was installed the engine light went off but vehicle shut off last night which was (10/17/2024) now there is a red light blinking
Additional Notes:
There was a recall for High Pressure Fuel Pump. Part ended up exploding and debris getting into fuel system, which made engine faulty. Found out just today there is a recall for ABS system, which ABS light has been on for 3 months The vehicle has shut off on the freeway 5 times, always on the freeway which was dangerous. The vehicle has been inspection and worked on by Ram dealership but they cannot find remedy for the vehicle. Yes the engine light was on and the ABS light is on currently. After new engine and PCM was installed the engine light went off but vehicle shut off last night which was (10/17/2024) now there is a red light blinking
Mfg Campaign: 11620718
Recall Date: Oct 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I purchased a new 2016 Dodge ram 1500 truck. I recently experienced severe steering issues which resulted and may not being able to control the steering. I had to tow the vehicle to the dealer who told me it would cost approximately $3,500 to have the electric power steering module replaced. Luckily, my steering issues occurred when I was at home and pulling into my garage. I had just gotten back from a trip and was on the interstate. If this issue had occurred on the interstate I hate to think of the problems that could have occurred. I believe that Chrysler should recall these vehicles that have the electronic steering issues or at least pay for the repairs.
Corrective Action:
I purchased a new 2016 Dodge ram 1500 truck. I recently experienced severe steering issues which resulted and may not being able to control the steering. I had to tow the vehicle to the dealer who told me it would cost approximately $3,500 to have the electric power steering module replaced. Luckily, my steering issues occurred when I was at home and pulling into my garage. I had just gotten back from a trip and was on the interstate. If this issue had occurred on the interstate I hate to think of the problems that could have occurred. I believe that Chrysler should recall these vehicles that have the electronic steering issues or at least pay for the repairs.
Additional Notes:
I purchased a new 2016 Dodge ram 1500 truck. I recently experienced severe steering issues which resulted and may not being able to control the steering. I had to tow the vehicle to the dealer who told me it would cost approximately $3,500 to have the electric power steering module replaced. Luckily, my steering issues occurred when I was at home and pulling into my garage. I had just gotten back from a trip and was on the interstate. If this issue had occurred on the interstate I hate to think of the problems that could have occurred. I believe that Chrysler should recall these vehicles that have the electronic steering issues or at least pay for the repairs.
Mfg Campaign: 11620297
Recall Date: Oct 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated that while driving at approximately 15 - 20 MPH and attempting to make a left turn, the steering wheel required excessive force to maneuver. The contact was able to coast to a stop and coasted into a nearby parking lot, using excessive force to maneuver the steering wheel. A certified mechanic confirmed the vehicle was safe to drive. The vehicle was taken to another certified mechanic who was unable to determine the cause of the failure and was referred to the dealer. The vehicle was taken to the dealer who was unable to diagnose the vehicle, however, did suggest it may be a software failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 100,000.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated that while driving at approximately 15 - 20 MPH and attempting to make a left turn, the steering wheel required excessive force to maneuver. The contact was able to coast to a stop and coasted into a nearby parking lot, using excessive force to maneuver the steering wheel. A certified mechanic confirmed the vehicle was safe to drive. The vehicle was taken to another certified mechanic who was unable to determine the cause of the failure and was referred to the dealer. The vehicle was taken to the dealer who was unable to diagnose the vehicle, however, did suggest it may be a software failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 100,000.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated that while driving at approximately 15 - 20 MPH and attempting to make a left turn, the steering wheel required excessive force to maneuver. The contact was able to coast to a stop and coasted into a nearby parking lot, using excessive force to maneuver the steering wheel. A certified mechanic confirmed the vehicle was safe to drive. The vehicle was taken to another certified mechanic who was unable to determine the cause of the failure and was referred to the dealer. The vehicle was taken to the dealer who was unable to diagnose the vehicle, however, did suggest it may be a software failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 100,000.
Mfg Campaign: 11620124
Recall Date: Oct 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The Safety Recall has been on for 2 to 4 years NHTSA # 22V406000 Manufacturer Recall Number Z48 I've got many E mails about repairing the safety recall and No Service available I knew the fuel pressure pump is available please respond it worries me a lot to I may get in an accident
Corrective Action:
The Safety Recall has been on for 2 to 4 years NHTSA # 22V406000 Manufacturer Recall Number Z48 I've got many E mails about repairing the safety recall and No Service available I knew the fuel pressure pump is available please respond it worries me a lot to I may get in an accident
Additional Notes:
The Safety Recall has been on for 2 to 4 years NHTSA # 22V406000 Manufacturer Recall Number Z48 I've got many E mails about repairing the safety recall and No Service available I knew the fuel pressure pump is available please respond it worries me a lot to I may get in an accident
Mfg Campaign: 11620168
Recall Date: Oct 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The Safety Recall has been on for 2 to 4 years NHTSA # 22V406000 Manufacturer Recall Number Z48 I've got many E mails about repairing the safety recall and No Service available I knew the fuel pressure pump is available please respond it worries me a lot to I may get in an accident
Corrective Action:
The Safety Recall has been on for 2 to 4 years NHTSA # 22V406000 Manufacturer Recall Number Z48 I've got many E mails about repairing the safety recall and No Service available I knew the fuel pressure pump is available please respond it worries me a lot to I may get in an accident
Additional Notes:
The Safety Recall has been on for 2 to 4 years NHTSA # 22V406000 Manufacturer Recall Number Z48 I've got many E mails about repairing the safety recall and No Service available I knew the fuel pressure pump is available please respond it worries me a lot to I may get in an accident
Mfg Campaign: 11620168
Recall Date: Oct 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Electronic power steering failure, trucks were recalled in 2015 through 2016. However, my trucks EPS part number is not on the recall list. I tried bringing it to Dodge and they wanted over $3000 to repair. Dodge also told me they could not guarantee me. This would fix the power steering, turn off the power steering light in the dash, and no guarantees could be made that replacing the steering column for $3800 would repair the problem! There have been over 2 million recalls on these vehicles for a failure of EPS! Total loss of control of steering, without the assist, it is almost impossible to turn the wheel of the truck, and failure while driving would surely kill the driver and everyone around them! The fact Dodge wasn’t forced to recall these vehicles is absolutely horrifying! The fact, the highway safety control does not force dodge to recall all of these vehicles is completely unacceptable! If my truck is not fixed, I will be filing a class action suit against everyone involved! $50,000 for a truck with no power steering and electric issues, and the highway safety control does nothing to hold Dodge accountable! Please call me at [XXX] if there’s any questions! If I don’t get a response, I will be reaching out to an attorney! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Electronic power steering failure, trucks were recalled in 2015 through 2016. However, my trucks EPS part number is not on the recall list. I tried bringing it to Dodge and they wanted over $3000 to repair. Dodge also told me they could not guarantee me. This would fix the power steering, turn off the power steering light in the dash, and no guarantees could be made that replacing the steering column for $3800 would repair the problem! There have been over 2 million recalls on these vehicles for a failure of EPS! Total loss of control of steering, without the assist, it is almost impossible to turn the wheel of the truck, and failure while driving would surely kill the driver and everyone around them! The fact Dodge wasn’t forced to recall these vehicles is absolutely horrifying! The fact, the highway safety control does not force dodge to recall all of these vehicles is completely unacceptable! If my truck is not fixed, I will be filing a class action suit against everyone involved! $50,000 for a truck with no power steering and electric issues, and the highway safety control does nothing to hold Dodge accountable! Please call me at [XXX] if there’s any questions! If I don’t get a response, I will be reaching out to an attorney! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Electronic power steering failure, trucks were recalled in 2015 through 2016. However, my trucks EPS part number is not on the recall list. I tried bringing it to Dodge and they wanted over $3000 to repair. Dodge also told me they could not guarantee me. This would fix the power steering, turn off the power steering light in the dash, and no guarantees could be made that replacing the steering column for $3800 would repair the problem! There have been over 2 million recalls on these vehicles for a failure of EPS! Total loss of control of steering, without the assist, it is almost impossible to turn the wheel of the truck, and failure while driving would surely kill the driver and everyone around them! The fact Dodge wasn’t forced to recall these vehicles is absolutely horrifying! The fact, the highway safety control does not force dodge to recall all of these vehicles is completely unacceptable! If my truck is not fixed, I will be filing a class action suit against everyone involved! $50,000 for a truck with no power steering and electric issues, and the highway safety control does nothing to hold Dodge accountable! Please call me at [XXX] if there’s any questions! If I don’t get a response, I will be reaching out to an attorney! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11620233
Recall Date: Oct 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
10/3/2024: 2016 Ram 1500 suddenly lost power steering ability while driving (55 mph), and a red steering wheel icon with an exclamation point warning light came on. We were able to safely get off the road to a parking lot. After the vehicle sat for several hours, no warning light and drove fine. The next day (10/4/24) it happened again, but thankfully it happened in our driveway. It took significant force to turn the wheel, especially when making sharp turns. It was extremely difficult to safely control the truck. I am not sure that an inexperienced driver or someone with physical limitations such as weak upper body strength would have been able to safely control or turn the vehicle. The vehicle has not been inspected by the dealer yet, but it will be soon. We have not driven the vehicle since 10/4/2024 due to this significant safety concern. We are currently contacting our insurance company for assistance with towing to a dealership. There were no warning lamps, messages, or other symptoms prior to the failure.
Corrective Action:
10/3/2024: 2016 Ram 1500 suddenly lost power steering ability while driving (55 mph), and a red steering wheel icon with an exclamation point warning light came on. We were able to safely get off the road to a parking lot. After the vehicle sat for several hours, no warning light and drove fine. The next day (10/4/24) it happened again, but thankfully it happened in our driveway. It took significant force to turn the wheel, especially when making sharp turns. It was extremely difficult to safely control the truck. I am not sure that an inexperienced driver or someone with physical limitations such as weak upper body strength would have been able to safely control or turn the vehicle. The vehicle has not been inspected by the dealer yet, but it will be soon. We have not driven the vehicle since 10/4/2024 due to this significant safety concern. We are currently contacting our insurance company for assistance with towing to a dealership. There were no warning lamps, messages, or other symptoms prior to the failure.
Additional Notes:
10/3/2024: 2016 Ram 1500 suddenly lost power steering ability while driving (55 mph), and a red steering wheel icon with an exclamation point warning light came on. We were able to safely get off the road to a parking lot. After the vehicle sat for several hours, no warning light and drove fine. The next day (10/4/24) it happened again, but thankfully it happened in our driveway. It took significant force to turn the wheel, especially when making sharp turns. It was extremely difficult to safely control the truck. I am not sure that an inexperienced driver or someone with physical limitations such as weak upper body strength would have been able to safely control or turn the vehicle. The vehicle has not been inspected by the dealer yet, but it will be soon. We have not driven the vehicle since 10/4/2024 due to this significant safety concern. We are currently contacting our insurance company for assistance with towing to a dealership. There were no warning lamps, messages, or other symptoms prior to the failure.
Mfg Campaign: 11618480
Recall Date: Oct 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated while the vehicle was parked, the ABS control module warning light and the braking system warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the ABS control module needed to be replaced. The dealer informed the contact of an unknown recall; however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 126,341.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated while the vehicle was parked, the ABS control module warning light and the braking system warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the ABS control module needed to be replaced. The dealer informed the contact of an unknown recall; however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 126,341.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated while the vehicle was parked, the ABS control module warning light and the braking system warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the ABS control module needed to be replaced. The dealer informed the contact of an unknown recall; however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 126,341.
Mfg Campaign: 11618502
Recall Date: Oct 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS / BRAKE / TRACTION CONTROL/CRUISE CONTROL I am having problems with the list above. I have had my brakes, rotors and abs sensors replaced. Not to mention the dealership (Nyle Maxwell -Killeen, TX) supposedly did thorough check up and also changed out all the brake necessities a few years back. ****I will NEVER take my truck back to them EVER.**** The problem is because of this, I am a hazard to be on the road. My brakes work, but may give out at anytime if too much pressure is applied. This is due to a faulty ABS Module. Through no fault of my own, I'm having to pay out of pocket for a fix that the MANUFACTURER is responsible for. ****Please issue a RECALL on the part. It will save you lives and money in the long haul.**** I've always loved Dodge/Ram Trucks. Please issue a recall.
Corrective Action:
ABS / BRAKE / TRACTION CONTROL/CRUISE CONTROL I am having problems with the list above. I have had my brakes, rotors and abs sensors replaced. Not to mention the dealership (Nyle Maxwell -Killeen, TX) supposedly did thorough check up and also changed out all the brake necessities a few years back. ****I will NEVER take my truck back to them EVER.**** The problem is because of this, I am a hazard to be on the road. My brakes work, but may give out at anytime if too much pressure is applied. This is due to a faulty ABS Module. Through no fault of my own, I'm having to pay out of pocket for a fix that the MANUFACTURER is responsible for. ****Please issue a RECALL on the part. It will save you lives and money in the long haul.**** I've always loved Dodge/Ram Trucks. Please issue a recall.
Additional Notes:
ABS / BRAKE / TRACTION CONTROL/CRUISE CONTROL I am having problems with the list above. I have had my brakes, rotors and abs sensors replaced. Not to mention the dealership (Nyle Maxwell -Killeen, TX) supposedly did thorough check up and also changed out all the brake necessities a few years back. ****I will NEVER take my truck back to them EVER.**** The problem is because of this, I am a hazard to be on the road. My brakes work, but may give out at anytime if too much pressure is applied. This is due to a faulty ABS Module. Through no fault of my own, I'm having to pay out of pocket for a fix that the MANUFACTURER is responsible for. ****Please issue a RECALL on the part. It will save you lives and money in the long haul.**** I've always loved Dodge/Ram Trucks. Please issue a recall.
Mfg Campaign: 11617887
Recall Date: Oct 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ABS / BRAKE / TRACTION CONTROL/CRUISE CONTROL I am having problems with the list above. I have had my brakes, rotors and abs sensors replaced. Not to mention the dealership (Nyle Maxwell -Killeen, TX) supposedly did thorough check up and also changed out all the brake necessities a few years back. ****I will NEVER take my truck back to them EVER.**** The problem is because of this, I am a hazard to be on the road. My brakes work, but may give out at anytime if too much pressure is applied. This is due to a faulty ABS Module. Through no fault of my own, I'm having to pay out of pocket for a fix that the MANUFACTURER is responsible for. ****Please issue a RECALL on the part. It will save you lives and money in the long haul.**** I've always loved Dodge/Ram Trucks. Please issue a recall.
Corrective Action:
ABS / BRAKE / TRACTION CONTROL/CRUISE CONTROL I am having problems with the list above. I have had my brakes, rotors and abs sensors replaced. Not to mention the dealership (Nyle Maxwell -Killeen, TX) supposedly did thorough check up and also changed out all the brake necessities a few years back. ****I will NEVER take my truck back to them EVER.**** The problem is because of this, I am a hazard to be on the road. My brakes work, but may give out at anytime if too much pressure is applied. This is due to a faulty ABS Module. Through no fault of my own, I'm having to pay out of pocket for a fix that the MANUFACTURER is responsible for. ****Please issue a RECALL on the part. It will save you lives and money in the long haul.**** I've always loved Dodge/Ram Trucks. Please issue a recall.
Additional Notes:
ABS / BRAKE / TRACTION CONTROL/CRUISE CONTROL I am having problems with the list above. I have had my brakes, rotors and abs sensors replaced. Not to mention the dealership (Nyle Maxwell -Killeen, TX) supposedly did thorough check up and also changed out all the brake necessities a few years back. ****I will NEVER take my truck back to them EVER.**** The problem is because of this, I am a hazard to be on the road. My brakes work, but may give out at anytime if too much pressure is applied. This is due to a faulty ABS Module. Through no fault of my own, I'm having to pay out of pocket for a fix that the MANUFACTURER is responsible for. ****Please issue a RECALL on the part. It will save you lives and money in the long haul.**** I've always loved Dodge/Ram Trucks. Please issue a recall.
Mfg Campaign: 11617887
Recall Date: Oct 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
ABS / BRAKE / TRACTION CONTROL/CRUISE CONTROL I am having problems with the list above. I have had my brakes, rotors and abs sensors replaced. Not to mention the dealership (Nyle Maxwell -Killeen, TX) supposedly did thorough check up and also changed out all the brake necessities a few years back. ****I will NEVER take my truck back to them EVER.**** The problem is because of this, I am a hazard to be on the road. My brakes work, but may give out at anytime if too much pressure is applied. This is due to a faulty ABS Module. Through no fault of my own, I'm having to pay out of pocket for a fix that the MANUFACTURER is responsible for. ****Please issue a RECALL on the part. It will save you lives and money in the long haul.**** I've always loved Dodge/Ram Trucks. Please issue a recall.
Corrective Action:
ABS / BRAKE / TRACTION CONTROL/CRUISE CONTROL I am having problems with the list above. I have had my brakes, rotors and abs sensors replaced. Not to mention the dealership (Nyle Maxwell -Killeen, TX) supposedly did thorough check up and also changed out all the brake necessities a few years back. ****I will NEVER take my truck back to them EVER.**** The problem is because of this, I am a hazard to be on the road. My brakes work, but may give out at anytime if too much pressure is applied. This is due to a faulty ABS Module. Through no fault of my own, I'm having to pay out of pocket for a fix that the MANUFACTURER is responsible for. ****Please issue a RECALL on the part. It will save you lives and money in the long haul.**** I've always loved Dodge/Ram Trucks. Please issue a recall.
Additional Notes:
ABS / BRAKE / TRACTION CONTROL/CRUISE CONTROL I am having problems with the list above. I have had my brakes, rotors and abs sensors replaced. Not to mention the dealership (Nyle Maxwell -Killeen, TX) supposedly did thorough check up and also changed out all the brake necessities a few years back. ****I will NEVER take my truck back to them EVER.**** The problem is because of this, I am a hazard to be on the road. My brakes work, but may give out at anytime if too much pressure is applied. This is due to a faulty ABS Module. Through no fault of my own, I'm having to pay out of pocket for a fix that the MANUFACTURER is responsible for. ****Please issue a RECALL on the part. It will save you lives and money in the long haul.**** I've always loved Dodge/Ram Trucks. Please issue a recall.
Mfg Campaign: 11617887
Recall Date: Oct 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
My power steering is randomly going out. To reset I can pull the electrical cable off the battery and reinstall.
Corrective Action:
My power steering is randomly going out. To reset I can pull the electrical cable off the battery and reinstall.
Additional Notes:
My power steering is randomly going out. To reset I can pull the electrical cable off the battery and reinstall.
Mfg Campaign: 11617925
Recall Date: Oct 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Module Ani Lock Brake - CH68295368-AC
Corrective Action:
Module Ani Lock Brake - CH68295368-AC
Additional Notes:
Module Ani Lock Brake - CH68295368-AC
Mfg Campaign: 11616929
Recall Date: Sep 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated that after starting the vehicle, the vehicle lost power steering functionality, and the steering wheel became difficult to turn in either direction. During the failure, the message "Service Power Steering" was displayed. The contact used a code reader to diagnose a low voltage failure to the electronic power steering module. The vehicle was later towed to the local dealer. The vehicle was not yet repaired. The manufacturer was not contacted. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V167000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 85,000.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated that after starting the vehicle, the vehicle lost power steering functionality, and the steering wheel became difficult to turn in either direction. During the failure, the message "Service Power Steering" was displayed. The contact used a code reader to diagnose a low voltage failure to the electronic power steering module. The vehicle was later towed to the local dealer. The vehicle was not yet repaired. The manufacturer was not contacted. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V167000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 85,000.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated that after starting the vehicle, the vehicle lost power steering functionality, and the steering wheel became difficult to turn in either direction. During the failure, the message "Service Power Steering" was displayed. The contact used a code reader to diagnose a low voltage failure to the electronic power steering module. The vehicle was later towed to the local dealer. The vehicle was not yet repaired. The manufacturer was not contacted. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V167000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 85,000.
Mfg Campaign: 11616357
Recall Date: Sep 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Exhaust flange before the DPF, bolts sheared off and melted my DEF line, dealer replaced the DEF line $826 but made noone aware of the failed flange gasket or bolts
Corrective Action:
Exhaust flange before the DPF, bolts sheared off and melted my DEF line, dealer replaced the DEF line $826 but made noone aware of the failed flange gasket or bolts
Additional Notes:
Exhaust flange before the DPF, bolts sheared off and melted my DEF line, dealer replaced the DEF line $826 but made noone aware of the failed flange gasket or bolts
Mfg Campaign: 11616275
Recall Date: Sep 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I have very low mileage 34,510 (2016 1500 RAM BIg Horn) on this truck & started to have power steering problems. Without notice the power steering was giving me problems & thought it was something else. Today the same problem came about but I stopped, power steering was almost NONE, had to pull over to the side of the road, turned off truck to reset problem, steering was still tuff but slowly changed ma bit. Drove few miles & afterward getting back into truck it started all over again, steering became difficult to turn & warning light came on/off. I almost crashed/hit another vehicle due to being unable to turn vehicle away. Although I took vehicle 40 days ago for an oil change, dealer did not give any notice on vehicle form of any problems, even thou I had experienced issues before hand. Will contact dealer since its a Pre-Certified purchase.
Corrective Action:
I have very low mileage 34,510 (2016 1500 RAM BIg Horn) on this truck & started to have power steering problems. Without notice the power steering was giving me problems & thought it was something else. Today the same problem came about but I stopped, power steering was almost NONE, had to pull over to the side of the road, turned off truck to reset problem, steering was still tuff but slowly changed ma bit. Drove few miles & afterward getting back into truck it started all over again, steering became difficult to turn & warning light came on/off. I almost crashed/hit another vehicle due to being unable to turn vehicle away. Although I took vehicle 40 days ago for an oil change, dealer did not give any notice on vehicle form of any problems, even thou I had experienced issues before hand. Will contact dealer since its a Pre-Certified purchase.
Additional Notes:
I have very low mileage 34,510 (2016 1500 RAM BIg Horn) on this truck & started to have power steering problems. Without notice the power steering was giving me problems & thought it was something else. Today the same problem came about but I stopped, power steering was almost NONE, had to pull over to the side of the road, turned off truck to reset problem, steering was still tuff but slowly changed ma bit. Drove few miles & afterward getting back into truck it started all over again, steering became difficult to turn & warning light came on/off. I almost crashed/hit another vehicle due to being unable to turn vehicle away. Although I took vehicle 40 days ago for an oil change, dealer did not give any notice on vehicle form of any problems, even thou I had experienced issues before hand. Will contact dealer since its a Pre-Certified purchase.
Mfg Campaign: 11616090
Recall Date: Sep 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Power steering completely failed luckily in a parking lot . We took it to the local Dodge dealer and they confirmed the (EPS) electronic power steering module had failed. The entire rack has to be replaced. Some but not all 2105-16 Ram truck had a recall for this exact thing but mine is not one. Now with this same failure i would really like for somebody to take a second look to make sure mine should or shouldn't have been included on this list
Corrective Action:
Power steering completely failed luckily in a parking lot . We took it to the local Dodge dealer and they confirmed the (EPS) electronic power steering module had failed. The entire rack has to be replaced. Some but not all 2105-16 Ram truck had a recall for this exact thing but mine is not one. Now with this same failure i would really like for somebody to take a second look to make sure mine should or shouldn't have been included on this list
Additional Notes:
Power steering completely failed luckily in a parking lot . We took it to the local Dodge dealer and they confirmed the (EPS) electronic power steering module had failed. The entire rack has to be replaced. Some but not all 2105-16 Ram truck had a recall for this exact thing but mine is not one. Now with this same failure i would really like for somebody to take a second look to make sure mine should or shouldn't have been included on this list
Mfg Campaign: 11615133
Recall Date: Sep 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Sir/Ma'am, My Ram 2016 Ram1500 has been at the local Chrysler Dealer for approximately three months. The ABS and HCU needs to be replaced, however the dealer is unable to order the parts due to an ongoing engineer review which renews every 29 days. This is the same issue affecting the 2019-2024 models which have now been recalled following an NHTSA investigation which found that -- due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems." I request the NHTSA also initiate an investigation into the 2016 Ram 1500 in order to expedite the recall of this model as well. Thank you.
Corrective Action:
Sir/Ma'am, My Ram 2016 Ram1500 has been at the local Chrysler Dealer for approximately three months. The ABS and HCU needs to be replaced, however the dealer is unable to order the parts due to an ongoing engineer review which renews every 29 days. This is the same issue affecting the 2019-2024 models which have now been recalled following an NHTSA investigation which found that -- due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems." I request the NHTSA also initiate an investigation into the 2016 Ram 1500 in order to expedite the recall of this model as well. Thank you.
Additional Notes:
Sir/Ma'am, My Ram 2016 Ram1500 has been at the local Chrysler Dealer for approximately three months. The ABS and HCU needs to be replaced, however the dealer is unable to order the parts due to an ongoing engineer review which renews every 29 days. This is the same issue affecting the 2019-2024 models which have now been recalled following an NHTSA investigation which found that -- due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems." I request the NHTSA also initiate an investigation into the 2016 Ram 1500 in order to expedite the recall of this model as well. Thank you.
Mfg Campaign: 11614682
Recall Date: Sep 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When driving I lost steering and received dashboard alarm with service power steering. Turned the truck off, when I turned it back on the steering was working. A week later I lost steering again while driving.
Corrective Action:
When driving I lost steering and received dashboard alarm with service power steering. Turned the truck off, when I turned it back on the steering was working. A week later I lost steering again while driving.
Additional Notes:
When driving I lost steering and received dashboard alarm with service power steering. Turned the truck off, when I turned it back on the steering was working. A week later I lost steering again while driving.
Mfg Campaign: 11614565
Recall Date: Sep 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
When driving I lost steering and received dashboard alarm with service power steering. Turned the truck off, when I turned it back on the steering was working. A week later I lost steering again while driving.
Corrective Action:
When driving I lost steering and received dashboard alarm with service power steering. Turned the truck off, when I turned it back on the steering was working. A week later I lost steering again while driving.
Additional Notes:
When driving I lost steering and received dashboard alarm with service power steering. Turned the truck off, when I turned it back on the steering was working. A week later I lost steering again while driving.
Mfg Campaign: 11614565
Recall Date: Sep 14, 2024
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Valencia, CA • 36 yrs
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