Complaints & Recalls
Official Safety Recalls - Important!
25 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T25
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S32
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S30
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S19
Recall Date: Mar 23, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R58
Recall Date: Oct 16, 2015
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R59
Recall Date: Oct 15, 2015
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
In December 2021, my husband, [XXX] and I purchased a 2016 Ram 1500. We currently only have 37,600 miles on it. Last month, my husband brought the truck into the dealership because the ABS light would occasional light up. We were advised that the ABS module needs to be replaced, but the part was backordered and has been for years apparently. On July 11, 2024, I called and spoke to MOPAR RAM representative Kimberly (Case No. [XXX]) and was told all ABS modules for RAMs are under "engineering review" that there was no eta on the parts and that they could do nothing. Obviously we have put very low millage on the truck and only purchased a few years ago. Having an ABS issue is considerably a huge safety concern and renders the truck un-drivable. When I discussed with Mopar's service representative, she said she could do or tell me anything further. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
In December 2021, my husband, [XXX] and I purchased a 2016 Ram 1500. We currently only have 37,600 miles on it. Last month, my husband brought the truck into the dealership because the ABS light would occasional light up. We were advised that the ABS module needs to be replaced, but the part was backordered and has been for years apparently. On July 11, 2024, I called and spoke to MOPAR RAM representative Kimberly (Case No. [XXX]) and was told all ABS modules for RAMs are under "engineering review" that there was no eta on the parts and that they could do nothing. Obviously we have put very low millage on the truck and only purchased a few years ago. Having an ABS issue is considerably a huge safety concern and renders the truck un-drivable. When I discussed with Mopar's service representative, she said she could do or tell me anything further. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
In December 2021, my husband, [XXX] and I purchased a 2016 Ram 1500. We currently only have 37,600 miles on it. Last month, my husband brought the truck into the dealership because the ABS light would occasional light up. We were advised that the ABS module needs to be replaced, but the part was backordered and has been for years apparently. On July 11, 2024, I called and spoke to MOPAR RAM representative Kimberly (Case No. [XXX]) and was told all ABS modules for RAMs are under "engineering review" that there was no eta on the parts and that they could do nothing. Obviously we have put very low millage on the truck and only purchased a few years ago. Having an ABS issue is considerably a huge safety concern and renders the truck un-drivable. When I discussed with Mopar's service representative, she said she could do or tell me anything further. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11601233
Recall Date: Jul 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ABS module / Hydraulic Control Unit failure
Corrective Action:
ABS module / Hydraulic Control Unit failure
Additional Notes:
ABS module / Hydraulic Control Unit failure
Mfg Campaign: 11600547
Recall Date: Jul 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ABS module / Hydraulic Control Unit failure
Corrective Action:
ABS module / Hydraulic Control Unit failure
Additional Notes:
ABS module / Hydraulic Control Unit failure
Mfg Campaign: 11600547
Recall Date: Jul 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Lost steering will not turn it due to the defect electrical unit
Corrective Action:
Lost steering will not turn it due to the defect electrical unit
Additional Notes:
Lost steering will not turn it due to the defect electrical unit
Mfg Campaign: 11599561
Recall Date: Jul 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
This complaint is to acknowledge a problem with my 2016 Ram 1500; I understand that NHTSA is currently investigating the issue. I urge NHTSA to require a recall on this in order to expedite a solution. The following warning lights are present: service ABS system, traction control, check engine, brake (parking brake engaged), check fuel tank cap; the turn signals also blink fast and problem message is present. Inspection is available upon request. The main safety concern is whether or not the brakes are functioning properly. It seems as though the dealer is aware of this widespread issue and the parts needed to fix the issue are unavailable and have been unavailable for an extended time. October 2023 is the date when I had the truck evaluated, if I recall correctly.
Corrective Action:
This complaint is to acknowledge a problem with my 2016 Ram 1500; I understand that NHTSA is currently investigating the issue. I urge NHTSA to require a recall on this in order to expedite a solution. The following warning lights are present: service ABS system, traction control, check engine, brake (parking brake engaged), check fuel tank cap; the turn signals also blink fast and problem message is present. Inspection is available upon request. The main safety concern is whether or not the brakes are functioning properly. It seems as though the dealer is aware of this widespread issue and the parts needed to fix the issue are unavailable and have been unavailable for an extended time. October 2023 is the date when I had the truck evaluated, if I recall correctly.
Additional Notes:
This complaint is to acknowledge a problem with my 2016 Ram 1500; I understand that NHTSA is currently investigating the issue. I urge NHTSA to require a recall on this in order to expedite a solution. The following warning lights are present: service ABS system, traction control, check engine, brake (parking brake engaged), check fuel tank cap; the turn signals also blink fast and problem message is present. Inspection is available upon request. The main safety concern is whether or not the brakes are functioning properly. It seems as though the dealer is aware of this widespread issue and the parts needed to fix the issue are unavailable and have been unavailable for an extended time. October 2023 is the date when I had the truck evaluated, if I recall correctly.
Mfg Campaign: 11598631
Recall Date: Jul 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
This complaint is to acknowledge a problem with my 2016 Ram 1500; I understand that NHTSA is currently investigating the issue. I urge NHTSA to require a recall on this in order to expedite a solution. The following warning lights are present: service ABS system, traction control, check engine, brake (parking brake engaged), check fuel tank cap; the turn signals also blink fast and problem message is present. Inspection is available upon request. The main safety concern is whether or not the brakes are functioning properly. It seems as though the dealer is aware of this widespread issue and the parts needed to fix the issue are unavailable and have been unavailable for an extended time. October 2023 is the date when I had the truck evaluated, if I recall correctly.
Corrective Action:
This complaint is to acknowledge a problem with my 2016 Ram 1500; I understand that NHTSA is currently investigating the issue. I urge NHTSA to require a recall on this in order to expedite a solution. The following warning lights are present: service ABS system, traction control, check engine, brake (parking brake engaged), check fuel tank cap; the turn signals also blink fast and problem message is present. Inspection is available upon request. The main safety concern is whether or not the brakes are functioning properly. It seems as though the dealer is aware of this widespread issue and the parts needed to fix the issue are unavailable and have been unavailable for an extended time. October 2023 is the date when I had the truck evaluated, if I recall correctly.
Additional Notes:
This complaint is to acknowledge a problem with my 2016 Ram 1500; I understand that NHTSA is currently investigating the issue. I urge NHTSA to require a recall on this in order to expedite a solution. The following warning lights are present: service ABS system, traction control, check engine, brake (parking brake engaged), check fuel tank cap; the turn signals also blink fast and problem message is present. Inspection is available upon request. The main safety concern is whether or not the brakes are functioning properly. It seems as though the dealer is aware of this widespread issue and the parts needed to fix the issue are unavailable and have been unavailable for an extended time. October 2023 is the date when I had the truck evaluated, if I recall correctly.
Mfg Campaign: 11598631
Recall Date: Jul 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated that while driving at various speeds and turning, the steering wheel was difficult to turn. The contact stated that the failure had been recurring while driving and turning. There was no warning light illuminated. The vehicle was taken to the dealer, where the contact was informed that the VIN was not included in NHTSA Campaign Number: 16V167000 (Steering). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 331,000.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated that while driving at various speeds and turning, the steering wheel was difficult to turn. The contact stated that the failure had been recurring while driving and turning. There was no warning light illuminated. The vehicle was taken to the dealer, where the contact was informed that the VIN was not included in NHTSA Campaign Number: 16V167000 (Steering). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 331,000.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated that while driving at various speeds and turning, the steering wheel was difficult to turn. The contact stated that the failure had been recurring while driving and turning. There was no warning light illuminated. The vehicle was taken to the dealer, where the contact was informed that the VIN was not included in NHTSA Campaign Number: 16V167000 (Steering). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 331,000.
Mfg Campaign: 11597209
Recall Date: Jun 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated that after starting the vehicle the power steering assist had malfunctioned and the steering wheel became difficult to turn in either direction. After restarting the vehicle the failure had self-corrected but later reoccurred. The vehicle was taken to the local mechanic who diagnosed that the Steering Rack and Pinion were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 16V167000(Steering). The contact indicated that the vehicle had experienced that same failure listed in the recall. The local dealer was not yet contacted. The failure mileage was 50,000.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated that after starting the vehicle the power steering assist had malfunctioned and the steering wheel became difficult to turn in either direction. After restarting the vehicle the failure had self-corrected but later reoccurred. The vehicle was taken to the local mechanic who diagnosed that the Steering Rack and Pinion were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 16V167000(Steering). The contact indicated that the vehicle had experienced that same failure listed in the recall. The local dealer was not yet contacted. The failure mileage was 50,000.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated that after starting the vehicle the power steering assist had malfunctioned and the steering wheel became difficult to turn in either direction. After restarting the vehicle the failure had self-corrected but later reoccurred. The vehicle was taken to the local mechanic who diagnosed that the Steering Rack and Pinion were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 16V167000(Steering). The contact indicated that the vehicle had experienced that same failure listed in the recall. The local dealer was not yet contacted. The failure mileage was 50,000.
Mfg Campaign: 11597269
Recall Date: Jun 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving, dash board alert notice of shifter requiring service appeared. Message states not to take gear out of "D" until reaching desired location or may not be able to use "D" again. Later Engine, power steering, air suspension, anti skid alerts began to appear is sequence. Cruise control and other electrical feature will not work during alert. Last anywhere between 5 and 30 or more minutes. Happened 2 days ago while on vacation road trip to Gulf. In Gulf shores now. Now I get an email from dealer about purchasing car insurance repair plan. Seems odd on the timing. Please help. Vehicle will restart and go into gears. Power steering may not work for up to five minutes. Have to stop and restart. Sporadic operation. Suspect tactics by dealer repair database to get customers to buy repair insurance or get vehicle into shop/trade for new vehicle. Please help. Do not know if recent CDK hack involves my dealer.
Corrective Action:
While driving, dash board alert notice of shifter requiring service appeared. Message states not to take gear out of "D" until reaching desired location or may not be able to use "D" again. Later Engine, power steering, air suspension, anti skid alerts began to appear is sequence. Cruise control and other electrical feature will not work during alert. Last anywhere between 5 and 30 or more minutes. Happened 2 days ago while on vacation road trip to Gulf. In Gulf shores now. Now I get an email from dealer about purchasing car insurance repair plan. Seems odd on the timing. Please help. Vehicle will restart and go into gears. Power steering may not work for up to five minutes. Have to stop and restart. Sporadic operation. Suspect tactics by dealer repair database to get customers to buy repair insurance or get vehicle into shop/trade for new vehicle. Please help. Do not know if recent CDK hack involves my dealer.
Additional Notes:
While driving, dash board alert notice of shifter requiring service appeared. Message states not to take gear out of "D" until reaching desired location or may not be able to use "D" again. Later Engine, power steering, air suspension, anti skid alerts began to appear is sequence. Cruise control and other electrical feature will not work during alert. Last anywhere between 5 and 30 or more minutes. Happened 2 days ago while on vacation road trip to Gulf. In Gulf shores now. Now I get an email from dealer about purchasing car insurance repair plan. Seems odd on the timing. Please help. Vehicle will restart and go into gears. Power steering may not work for up to five minutes. Have to stop and restart. Sporadic operation. Suspect tactics by dealer repair database to get customers to buy repair insurance or get vehicle into shop/trade for new vehicle. Please help. Do not know if recent CDK hack involves my dealer.
Mfg Campaign: 11596403
Recall Date: Jun 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
While driving, dash board alert notice of shifter requiring service appeared. Message states not to take gear out of "D" until reaching desired location or may not be able to use "D" again. Later Engine, power steering, air suspension, anti skid alerts began to appear is sequence. Cruise control and other electrical feature will not work during alert. Last anywhere between 5 and 30 or more minutes. Happened 2 days ago while on vacation road trip to Gulf. In Gulf shores now. Now I get an email from dealer about purchasing car insurance repair plan. Seems odd on the timing. Please help. Vehicle will restart and go into gears. Power steering may not work for up to five minutes. Have to stop and restart. Sporadic operation. Suspect tactics by dealer repair database to get customers to buy repair insurance or get vehicle into shop/trade for new vehicle. Please help. Do not know if recent CDK hack involves my dealer.
Corrective Action:
While driving, dash board alert notice of shifter requiring service appeared. Message states not to take gear out of "D" until reaching desired location or may not be able to use "D" again. Later Engine, power steering, air suspension, anti skid alerts began to appear is sequence. Cruise control and other electrical feature will not work during alert. Last anywhere between 5 and 30 or more minutes. Happened 2 days ago while on vacation road trip to Gulf. In Gulf shores now. Now I get an email from dealer about purchasing car insurance repair plan. Seems odd on the timing. Please help. Vehicle will restart and go into gears. Power steering may not work for up to five minutes. Have to stop and restart. Sporadic operation. Suspect tactics by dealer repair database to get customers to buy repair insurance or get vehicle into shop/trade for new vehicle. Please help. Do not know if recent CDK hack involves my dealer.
Additional Notes:
While driving, dash board alert notice of shifter requiring service appeared. Message states not to take gear out of "D" until reaching desired location or may not be able to use "D" again. Later Engine, power steering, air suspension, anti skid alerts began to appear is sequence. Cruise control and other electrical feature will not work during alert. Last anywhere between 5 and 30 or more minutes. Happened 2 days ago while on vacation road trip to Gulf. In Gulf shores now. Now I get an email from dealer about purchasing car insurance repair plan. Seems odd on the timing. Please help. Vehicle will restart and go into gears. Power steering may not work for up to five minutes. Have to stop and restart. Sporadic operation. Suspect tactics by dealer repair database to get customers to buy repair insurance or get vehicle into shop/trade for new vehicle. Please help. Do not know if recent CDK hack involves my dealer.
Mfg Campaign: 11596403
Recall Date: Jun 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving, dash board alert notice of shifter requiring service appeared. Message states not to take gear out of "D" until reaching desired location or may not be able to use "D" again. Later Engine, power steering, air suspension, anti skid alerts began to appear is sequence. Cruise control and other electrical feature will not work during alert. Last anywhere between 5 and 30 or more minutes. Happened 2 days ago while on vacation road trip to Gulf. In Gulf shores now. Now I get an email from dealer about purchasing car insurance repair plan. Seems odd on the timing. Please help. Vehicle will restart and go into gears. Power steering may not work for up to five minutes. Have to stop and restart. Sporadic operation. Suspect tactics by dealer repair database to get customers to buy repair insurance or get vehicle into shop/trade for new vehicle. Please help. Do not know if recent CDK hack involves my dealer.
Corrective Action:
While driving, dash board alert notice of shifter requiring service appeared. Message states not to take gear out of "D" until reaching desired location or may not be able to use "D" again. Later Engine, power steering, air suspension, anti skid alerts began to appear is sequence. Cruise control and other electrical feature will not work during alert. Last anywhere between 5 and 30 or more minutes. Happened 2 days ago while on vacation road trip to Gulf. In Gulf shores now. Now I get an email from dealer about purchasing car insurance repair plan. Seems odd on the timing. Please help. Vehicle will restart and go into gears. Power steering may not work for up to five minutes. Have to stop and restart. Sporadic operation. Suspect tactics by dealer repair database to get customers to buy repair insurance or get vehicle into shop/trade for new vehicle. Please help. Do not know if recent CDK hack involves my dealer.
Additional Notes:
While driving, dash board alert notice of shifter requiring service appeared. Message states not to take gear out of "D" until reaching desired location or may not be able to use "D" again. Later Engine, power steering, air suspension, anti skid alerts began to appear is sequence. Cruise control and other electrical feature will not work during alert. Last anywhere between 5 and 30 or more minutes. Happened 2 days ago while on vacation road trip to Gulf. In Gulf shores now. Now I get an email from dealer about purchasing car insurance repair plan. Seems odd on the timing. Please help. Vehicle will restart and go into gears. Power steering may not work for up to five minutes. Have to stop and restart. Sporadic operation. Suspect tactics by dealer repair database to get customers to buy repair insurance or get vehicle into shop/trade for new vehicle. Please help. Do not know if recent CDK hack involves my dealer.
Mfg Campaign: 11596403
Recall Date: Jun 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Driving my ABS , traction control light and brake light all came on. Took to Garage and was told it was my ABS module pump control unit and was told part was not available and was under redesign. with no idea when avaiable and that there would likely be long wait when it does. My concern is do not believe safe to drive with all these lights on as if another problem occured in this system a person would not know and could lead to a incedent. I believe there should be a immediate recall on this issue for safety reasons as my research shows the apperance that this is a far reaching and widespread problem
Corrective Action:
Driving my ABS , traction control light and brake light all came on. Took to Garage and was told it was my ABS module pump control unit and was told part was not available and was under redesign. with no idea when avaiable and that there would likely be long wait when it does. My concern is do not believe safe to drive with all these lights on as if another problem occured in this system a person would not know and could lead to a incedent. I believe there should be a immediate recall on this issue for safety reasons as my research shows the apperance that this is a far reaching and widespread problem
Additional Notes:
Driving my ABS , traction control light and brake light all came on. Took to Garage and was told it was my ABS module pump control unit and was told part was not available and was under redesign. with no idea when avaiable and that there would likely be long wait when it does. My concern is do not believe safe to drive with all these lights on as if another problem occured in this system a person would not know and could lead to a incedent. I believe there should be a immediate recall on this issue for safety reasons as my research shows the apperance that this is a far reaching and widespread problem
Mfg Campaign: 11596173
Recall Date: Jun 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Intermittent and random loss of electric power steering. Fuse coming off of positive battery terminal for power steering is good, and when power steering is working it functions without issue. Without sign or warning service power steering icon will flash on the dash, resulting in complete loss of power steering. This has been happening for 3 days now, and the power steering system has come back and gone back down countless times at random.
Corrective Action:
Intermittent and random loss of electric power steering. Fuse coming off of positive battery terminal for power steering is good, and when power steering is working it functions without issue. Without sign or warning service power steering icon will flash on the dash, resulting in complete loss of power steering. This has been happening for 3 days now, and the power steering system has come back and gone back down countless times at random.
Additional Notes:
Intermittent and random loss of electric power steering. Fuse coming off of positive battery terminal for power steering is good, and when power steering is working it functions without issue. Without sign or warning service power steering icon will flash on the dash, resulting in complete loss of power steering. This has been happening for 3 days now, and the power steering system has come back and gone back down countless times at random.
Mfg Campaign: 11596239
Recall Date: Jun 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
2016 Ram 1500 sports with 68k miles power steering failed randomly after never having problem. Was out on a fishing trip in Alaska and was packing up to leave and started the truck and the service power steering come on!Tried turning vehicle off and on but nothing worked and I didn’t have good service so it took me a while to contact family! I’m aware of a previous recall for this model/year but to be at 68k miles and leaving me stranded is terrible will be contacting dealership soon
Corrective Action:
2016 Ram 1500 sports with 68k miles power steering failed randomly after never having problem. Was out on a fishing trip in Alaska and was packing up to leave and started the truck and the service power steering come on!Tried turning vehicle off and on but nothing worked and I didn’t have good service so it took me a while to contact family! I’m aware of a previous recall for this model/year but to be at 68k miles and leaving me stranded is terrible will be contacting dealership soon
Additional Notes:
2016 Ram 1500 sports with 68k miles power steering failed randomly after never having problem. Was out on a fishing trip in Alaska and was packing up to leave and started the truck and the service power steering come on!Tried turning vehicle off and on but nothing worked and I didn’t have good service so it took me a while to contact family! I’m aware of a previous recall for this model/year but to be at 68k miles and leaving me stranded is terrible will be contacting dealership soon
Mfg Campaign: 11596007
Recall Date: Jun 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated that while operating the vehicle, the ABS, Emergency Brakes, and Check Engine warning lights remained illuminated. Additionally, while driving at various speeds, the vehicle suddenly switched to LIMP Mode and failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 79,000.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated that while operating the vehicle, the ABS, Emergency Brakes, and Check Engine warning lights remained illuminated. Additionally, while driving at various speeds, the vehicle suddenly switched to LIMP Mode and failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 79,000.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated that while operating the vehicle, the ABS, Emergency Brakes, and Check Engine warning lights remained illuminated. Additionally, while driving at various speeds, the vehicle suddenly switched to LIMP Mode and failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 79,000.
Mfg Campaign: 11595678
Recall Date: Jun 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated that while operating the vehicle, the ABS, Emergency Brakes, and Check Engine warning lights remained illuminated. Additionally, while driving at various speeds, the vehicle suddenly switched to LIMP Mode and failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 79,000.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated that while operating the vehicle, the ABS, Emergency Brakes, and Check Engine warning lights remained illuminated. Additionally, while driving at various speeds, the vehicle suddenly switched to LIMP Mode and failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 79,000.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated that while operating the vehicle, the ABS, Emergency Brakes, and Check Engine warning lights remained illuminated. Additionally, while driving at various speeds, the vehicle suddenly switched to LIMP Mode and failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 79,000.
Mfg Campaign: 11595678
Recall Date: Jun 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The brake, ABS brake, traction control lights are lit up on the dash. We took the truck to a dealership in March of 2024 to get the truck worked on. We were advised the the ABS Module has went out. The Ram dealership told us that the ABS module in question is under review, and it would be mid June before the review results would be available. We were told that we could still drive the truck, even though the ABS brakes aren't working. We have even asked about pulling our bumper pull travel trailer, and we were told we could also do this. It is now June 20th 2024 and we have yet to get a straight answer about the part being on recall or if everyone with the same issues is going to have to pay for the part that is apparently a manufacturer defect. We are afraid to drive the truck any distance because of this issue. And we definitely will not pull the travel trailer. We are stuck in Mississippi where we went for the winter. We would like to go back home to Oklahoma but we are afraid to drive that far with or without our trailer.
Corrective Action:
The brake, ABS brake, traction control lights are lit up on the dash. We took the truck to a dealership in March of 2024 to get the truck worked on. We were advised the the ABS Module has went out. The Ram dealership told us that the ABS module in question is under review, and it would be mid June before the review results would be available. We were told that we could still drive the truck, even though the ABS brakes aren't working. We have even asked about pulling our bumper pull travel trailer, and we were told we could also do this. It is now June 20th 2024 and we have yet to get a straight answer about the part being on recall or if everyone with the same issues is going to have to pay for the part that is apparently a manufacturer defect. We are afraid to drive the truck any distance because of this issue. And we definitely will not pull the travel trailer. We are stuck in Mississippi where we went for the winter. We would like to go back home to Oklahoma but we are afraid to drive that far with or without our trailer.
Additional Notes:
The brake, ABS brake, traction control lights are lit up on the dash. We took the truck to a dealership in March of 2024 to get the truck worked on. We were advised the the ABS Module has went out. The Ram dealership told us that the ABS module in question is under review, and it would be mid June before the review results would be available. We were told that we could still drive the truck, even though the ABS brakes aren't working. We have even asked about pulling our bumper pull travel trailer, and we were told we could also do this. It is now June 20th 2024 and we have yet to get a straight answer about the part being on recall or if everyone with the same issues is going to have to pay for the part that is apparently a manufacturer defect. We are afraid to drive the truck any distance because of this issue. And we definitely will not pull the travel trailer. We are stuck in Mississippi where we went for the winter. We would like to go back home to Oklahoma but we are afraid to drive that far with or without our trailer.
Mfg Campaign: 11595598
Recall Date: Jun 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving at highway speed the ABS, Brake, Traction control lights illuminated and stayed on I was able to get the truck home and took to the dealer they read the codes and stated that it is an internal failure on the ABS module, he said there are hundreds of these with failures. He said he would see about ordering a new module but the lead time would be 6 to 8 months as the parts are not available from Dodge and some are still in engineering for redesign. This needs to be a recall to get them off their duff and produce parts and replace for customers. The service advisor said would not hurt to drive truck but others online have said it could cause brakes to lock up and is dangerous to drive with this failure.
Corrective Action:
While driving at highway speed the ABS, Brake, Traction control lights illuminated and stayed on I was able to get the truck home and took to the dealer they read the codes and stated that it is an internal failure on the ABS module, he said there are hundreds of these with failures. He said he would see about ordering a new module but the lead time would be 6 to 8 months as the parts are not available from Dodge and some are still in engineering for redesign. This needs to be a recall to get them off their duff and produce parts and replace for customers. The service advisor said would not hurt to drive truck but others online have said it could cause brakes to lock up and is dangerous to drive with this failure.
Additional Notes:
While driving at highway speed the ABS, Brake, Traction control lights illuminated and stayed on I was able to get the truck home and took to the dealer they read the codes and stated that it is an internal failure on the ABS module, he said there are hundreds of these with failures. He said he would see about ordering a new module but the lead time would be 6 to 8 months as the parts are not available from Dodge and some are still in engineering for redesign. This needs to be a recall to get them off their duff and produce parts and replace for customers. The service advisor said would not hurt to drive truck but others online have said it could cause brakes to lock up and is dangerous to drive with this failure.
Mfg Campaign: 11595608
Recall Date: Jun 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
my 2016 ram 1500 lost power to power steering while driving never regained power back it has been in the shop since may 15 the power steering box has a recall i keep fighting with the dealership i’ve had to pay for rentals since may 22 the part is on back order from mopar makes you wonder why should i have to pay 5k out of pocket for a recall that should be repaired
Corrective Action:
my 2016 ram 1500 lost power to power steering while driving never regained power back it has been in the shop since may 15 the power steering box has a recall i keep fighting with the dealership i’ve had to pay for rentals since may 22 the part is on back order from mopar makes you wonder why should i have to pay 5k out of pocket for a recall that should be repaired
Additional Notes:
my 2016 ram 1500 lost power to power steering while driving never regained power back it has been in the shop since may 15 the power steering box has a recall i keep fighting with the dealership i’ve had to pay for rentals since may 22 the part is on back order from mopar makes you wonder why should i have to pay 5k out of pocket for a recall that should be repaired
Mfg Campaign: 11594077
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
2016 ram 1500 sway bar stabilizer bar cracked in the recall areas but the dealership won’t fix it for me also another part from mopar that is on back order for 6 weeks
Corrective Action:
2016 ram 1500 sway bar stabilizer bar cracked in the recall areas but the dealership won’t fix it for me also another part from mopar that is on back order for 6 weeks
Additional Notes:
2016 ram 1500 sway bar stabilizer bar cracked in the recall areas but the dealership won’t fix it for me also another part from mopar that is on back order for 6 weeks
Mfg Campaign: 11594083
Recall Date: Jun 13, 2024
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Valencia, CA • 36 yrs
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