Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Polestar Automotive Usa, Inc.
Safety Issue:
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: RP1056
Recall Date: Apr 25, 2025
Polestar Automotive Usa, Inc.
Safety Issue:
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: RP1016
Recall Date: Jun 26, 2024
Polestar Automotive Usa, Inc.
Safety Issue:
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R10079
Recall Date: Feb 24, 2021
Consumer Complaints
265 ComplaintsPolestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
Rear camera malfunction
Corrective Action:
Rear camera malfunction
Additional Notes:
Rear camera malfunction
Mfg Campaign: 11646343
Recall Date: Mar 4, 2025
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
The car at the most random times has the rear camera just suddenly fail and it'll say "Camera is temporarily unavailable". This is pretty difficult to work with as the rear view window is already really small and I'm unable to see much. This seems to be a pretty common issue when browsing online forums.
Corrective Action:
The car at the most random times has the rear camera just suddenly fail and it'll say "Camera is temporarily unavailable". This is pretty difficult to work with as the rear view window is already really small and I'm unable to see much. This seems to be a pretty common issue when browsing online forums.
Additional Notes:
The car at the most random times has the rear camera just suddenly fail and it'll say "Camera is temporarily unavailable". This is pretty difficult to work with as the rear view window is already really small and I'm unable to see much. This seems to be a pretty common issue when browsing online forums.
Mfg Campaign: 11646398
Recall Date: Mar 4, 2025
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
Upon having just entered the vehicle and putting it into reverse, the reverse camera fails to function, with a Polestar-provided dialogue, “Camera is Temporarily Unavailable”, in the main display.
Corrective Action:
Upon having just entered the vehicle and putting it into reverse, the reverse camera fails to function, with a Polestar-provided dialogue, “Camera is Temporarily Unavailable”, in the main display.
Additional Notes:
Upon having just entered the vehicle and putting it into reverse, the reverse camera fails to function, with a Polestar-provided dialogue, “Camera is Temporarily Unavailable”, in the main display.
Mfg Campaign: 11646113
Recall Date: Mar 3, 2025
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
The backup camera rarely loads after getting in the car making it difficult to safely back the car up with the limited rear window visibility.
Corrective Action:
The backup camera rarely loads after getting in the car making it difficult to safely back the car up with the limited rear window visibility.
Additional Notes:
The backup camera rarely loads after getting in the car making it difficult to safely back the car up with the limited rear window visibility.
Mfg Campaign: 11646119
Recall Date: Mar 3, 2025
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
Randomly on reversing, back view camera goes out with a message camera not available while vehicle is reversing. Becomes safety issue with no visibility on the back to reverse the car, it is random and would say occurs 20% of times in different places/environments.
Corrective Action:
Randomly on reversing, back view camera goes out with a message camera not available while vehicle is reversing. Becomes safety issue with no visibility on the back to reverse the car, it is random and would say occurs 20% of times in different places/environments.
Additional Notes:
Randomly on reversing, back view camera goes out with a message camera not available while vehicle is reversing. Becomes safety issue with no visibility on the back to reverse the car, it is random and would say occurs 20% of times in different places/environments.
Mfg Campaign: 11646123
Recall Date: Mar 3, 2025
Polestar Automotive Usa, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
When at red light or stop sign intermittently the vehicle lunges forward on its own 1-3 feet. without the brake or go pedal pressed. Vehicle is driven in OPD creep mode off. Lunges almost like if you popped the clutch on a manual transmission car. I always leave space behind the car in front of me so have not had a crash. However I would be afraid of it doing it with someone walking close in a crosswalk. Vehicle was taken to Polestar service today after it happened to my wife this morning. I see other people in various groups having the same issue with this vehicle and no longer feel it is safe to drive. No warning lamps or messages.
Corrective Action:
When at red light or stop sign intermittently the vehicle lunges forward on its own 1-3 feet. without the brake or go pedal pressed. Vehicle is driven in OPD creep mode off. Lunges almost like if you popped the clutch on a manual transmission car. I always leave space behind the car in front of me so have not had a crash. However I would be afraid of it doing it with someone walking close in a crosswalk. Vehicle was taken to Polestar service today after it happened to my wife this morning. I see other people in various groups having the same issue with this vehicle and no longer feel it is safe to drive. No warning lamps or messages.
Additional Notes:
When at red light or stop sign intermittently the vehicle lunges forward on its own 1-3 feet. without the brake or go pedal pressed. Vehicle is driven in OPD creep mode off. Lunges almost like if you popped the clutch on a manual transmission car. I always leave space behind the car in front of me so have not had a crash. However I would be afraid of it doing it with someone walking close in a crosswalk. Vehicle was taken to Polestar service today after it happened to my wife this morning. I see other people in various groups having the same issue with this vehicle and no longer feel it is safe to drive. No warning lamps or messages.
Mfg Campaign: 11643703
Recall Date: Feb 19, 2025
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
My report is in regard to campaign number 24V477000, Rearview Camera May Not Display. Though the manufacturer purports to have corrected the problem through an Over-The-Air update, that has not been my experience. After I received the purported fix in mid-2024, the only noticeable difference has been that a message stating "Camera temporarily unavailable" replaces what was before a black display. I reported that I still experience this problem to the dealer, who in early 2025 manually updated my vehicle software to 3.3.16, but I still experiencing persistent daily issues with my rearview camera. The problem occurs most frequently immediately after startup. Based on the software changes from the recall that limits certain vehicle functionality during reversing (i.e., disabling map information in the gauge cluster) it is my firm belief that the vehicle lacks sufficient computing hardware to process the camera feed. I do not believe the vehicle is safe nor does it meet the requirements of FMVSS 1111. This problem has been present since I took delivery in January 2023. My understanding speaking with the dealer is that later-produced vehicles with upgraded computing hardware do not suffer from this issue. Therefore, I believe the manufacturer instituted the recall knowing that software alone would not be sufficient. In doing so, it is my opinion that the manufacturer has misled consumers about the safety and effectiveness of the recall.
Corrective Action:
My report is in regard to campaign number 24V477000, Rearview Camera May Not Display. Though the manufacturer purports to have corrected the problem through an Over-The-Air update, that has not been my experience. After I received the purported fix in mid-2024, the only noticeable difference has been that a message stating "Camera temporarily unavailable" replaces what was before a black display. I reported that I still experience this problem to the dealer, who in early 2025 manually updated my vehicle software to 3.3.16, but I still experiencing persistent daily issues with my rearview camera. The problem occurs most frequently immediately after startup. Based on the software changes from the recall that limits certain vehicle functionality during reversing (i.e., disabling map information in the gauge cluster) it is my firm belief that the vehicle lacks sufficient computing hardware to process the camera feed. I do not believe the vehicle is safe nor does it meet the requirements of FMVSS 1111. This problem has been present since I took delivery in January 2023. My understanding speaking with the dealer is that later-produced vehicles with upgraded computing hardware do not suffer from this issue. Therefore, I believe the manufacturer instituted the recall knowing that software alone would not be sufficient. In doing so, it is my opinion that the manufacturer has misled consumers about the safety and effectiveness of the recall.
Additional Notes:
My report is in regard to campaign number 24V477000, Rearview Camera May Not Display. Though the manufacturer purports to have corrected the problem through an Over-The-Air update, that has not been my experience. After I received the purported fix in mid-2024, the only noticeable difference has been that a message stating "Camera temporarily unavailable" replaces what was before a black display. I reported that I still experience this problem to the dealer, who in early 2025 manually updated my vehicle software to 3.3.16, but I still experiencing persistent daily issues with my rearview camera. The problem occurs most frequently immediately after startup. Based on the software changes from the recall that limits certain vehicle functionality during reversing (i.e., disabling map information in the gauge cluster) it is my firm belief that the vehicle lacks sufficient computing hardware to process the camera feed. I do not believe the vehicle is safe nor does it meet the requirements of FMVSS 1111. This problem has been present since I took delivery in January 2023. My understanding speaking with the dealer is that later-produced vehicles with upgraded computing hardware do not suffer from this issue. Therefore, I believe the manufacturer instituted the recall knowing that software alone would not be sufficient. In doing so, it is my opinion that the manufacturer has misled consumers about the safety and effectiveness of the recall.
Mfg Campaign: 11643775
Recall Date: Feb 19, 2025
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
When vehicle is shifted to reverse gear, the parking camera will not display and instead an screen showing "Camera is temporarily unavailable". Once in this screen the rear camera does not reset itself. Operator need to use one hand to toggle the camera view off and on again on the center screen display to re-gain visibility to the rear, which may pose a safety risk as it distract the operator during an reverse event and also limits rear visibility.
Corrective Action:
When vehicle is shifted to reverse gear, the parking camera will not display and instead an screen showing "Camera is temporarily unavailable". Once in this screen the rear camera does not reset itself. Operator need to use one hand to toggle the camera view off and on again on the center screen display to re-gain visibility to the rear, which may pose a safety risk as it distract the operator during an reverse event and also limits rear visibility.
Additional Notes:
When vehicle is shifted to reverse gear, the parking camera will not display and instead an screen showing "Camera is temporarily unavailable". Once in this screen the rear camera does not reset itself. Operator need to use one hand to toggle the camera view off and on again on the center screen display to re-gain visibility to the rear, which may pose a safety risk as it distract the operator during an reverse event and also limits rear visibility.
Mfg Campaign: 11643333
Recall Date: Feb 18, 2025
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
Backup camera would randomly stop working while the vehicle is backing up
Corrective Action:
Backup camera would randomly stop working while the vehicle is backing up
Additional Notes:
Backup camera would randomly stop working while the vehicle is backing up
Mfg Campaign: 11643352
Recall Date: Feb 18, 2025
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
Backup camera still not working despite recall last year with a software update solution. Currently on software 3.4.4 and still having "camera is temporarily available" or flickering almost every time I try to reverse.
Corrective Action:
Backup camera still not working despite recall last year with a software update solution. Currently on software 3.4.4 and still having "camera is temporarily available" or flickering almost every time I try to reverse.
Additional Notes:
Backup camera still not working despite recall last year with a software update solution. Currently on software 3.4.4 and still having "camera is temporarily available" or flickering almost every time I try to reverse.
Mfg Campaign: 11643563
Recall Date: Feb 18, 2025
Polestar Automotive Usa, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The car suddenly showed a "BRAKE SYSTEM FAILURE" and the brakes became minimally responsive, at best. Luckily I was near my house and not going 70 on the freeway or going even 30 downhill on a curvy road! The seat belt started contracting violently multiple times. The parking brake would not work. I could not turn off the vehicle. It would not go into "tow mode". I could not open the trunk. The car was SHAKING. The tow operator needed my help to load the vehicle because there was no braking available. He tied it while it was still on, as it would not turn off. Been at the shop for days already and they have no answers, but this could have been an extremely dangerous situation!
Corrective Action:
The car suddenly showed a "BRAKE SYSTEM FAILURE" and the brakes became minimally responsive, at best. Luckily I was near my house and not going 70 on the freeway or going even 30 downhill on a curvy road! The seat belt started contracting violently multiple times. The parking brake would not work. I could not turn off the vehicle. It would not go into "tow mode". I could not open the trunk. The car was SHAKING. The tow operator needed my help to load the vehicle because there was no braking available. He tied it while it was still on, as it would not turn off. Been at the shop for days already and they have no answers, but this could have been an extremely dangerous situation!
Additional Notes:
The car suddenly showed a "BRAKE SYSTEM FAILURE" and the brakes became minimally responsive, at best. Luckily I was near my house and not going 70 on the freeway or going even 30 downhill on a curvy road! The seat belt started contracting violently multiple times. The parking brake would not work. I could not turn off the vehicle. It would not go into "tow mode". I could not open the trunk. The car was SHAKING. The tow operator needed my help to load the vehicle because there was no braking available. He tied it while it was still on, as it would not turn off. Been at the shop for days already and they have no answers, but this could have been an extremely dangerous situation!
Mfg Campaign: 11640252
Recall Date: Feb 2, 2025
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
Reverse camera failed completely probably as a result of OTA software update 3.1.9
Corrective Action:
Reverse camera failed completely probably as a result of OTA software update 3.1.9
Additional Notes:
Reverse camera failed completely probably as a result of OTA software update 3.1.9
Mfg Campaign: 11637070
Recall Date: Jan 20, 2025
Polestar Automotive Usa, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The backup camera has frequent delays in activating -- approximately 5 seconds and regularly shows an error message with a black screen stating that the "camera is temporarily unavailable." I'm providing documentation from a November 22nd incident, but it happens more frequently.
Corrective Action:
The backup camera has frequent delays in activating -- approximately 5 seconds and regularly shows an error message with a black screen stating that the "camera is temporarily unavailable." I'm providing documentation from a November 22nd incident, but it happens more frequently.
Additional Notes:
The backup camera has frequent delays in activating -- approximately 5 seconds and regularly shows an error message with a black screen stating that the "camera is temporarily unavailable." I'm providing documentation from a November 22nd incident, but it happens more frequently.
Mfg Campaign: 11630201
Recall Date: Dec 11, 2024
Polestar Automotive Usa, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
The backup camera has frequent delays in activating -- approximately 5 seconds and regularly shows an error message with a black screen stating that the "camera is temporarily unavailable." I'm providing documentation from a November 22nd incident, but it happens more frequently.
Corrective Action:
The backup camera has frequent delays in activating -- approximately 5 seconds and regularly shows an error message with a black screen stating that the "camera is temporarily unavailable." I'm providing documentation from a November 22nd incident, but it happens more frequently.
Additional Notes:
The backup camera has frequent delays in activating -- approximately 5 seconds and regularly shows an error message with a black screen stating that the "camera is temporarily unavailable." I'm providing documentation from a November 22nd incident, but it happens more frequently.
Mfg Campaign: 11630201
Recall Date: Dec 11, 2024
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
The backup camera has frequent delays in activating -- approximately 5 seconds and regularly shows an error message with a black screen stating that the "camera is temporarily unavailable." I'm providing documentation from a November 22nd incident, but it happens more frequently.
Corrective Action:
The backup camera has frequent delays in activating -- approximately 5 seconds and regularly shows an error message with a black screen stating that the "camera is temporarily unavailable." I'm providing documentation from a November 22nd incident, but it happens more frequently.
Additional Notes:
The backup camera has frequent delays in activating -- approximately 5 seconds and regularly shows an error message with a black screen stating that the "camera is temporarily unavailable." I'm providing documentation from a November 22nd incident, but it happens more frequently.
Mfg Campaign: 11630201
Recall Date: Dec 11, 2024
Polestar Automotive Usa, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was driving my Polestar 2 and approaching a stopped vehicle ahead of me on [XXX] [XXX]. The one-pedal driving function successfully brought me to a complete stop (12:41:33PM). However, 3 seconds after the complete stop, at 12:41:36PM the car suddenly started moving on its own and accelerated towards the car in front of me. Fortunately I was able to brake using the brake pedal to prevent a collision. Dash cam video: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was driving my Polestar 2 and approaching a stopped vehicle ahead of me on [XXX] [XXX]. The one-pedal driving function successfully brought me to a complete stop (12:41:33PM). However, 3 seconds after the complete stop, at 12:41:36PM the car suddenly started moving on its own and accelerated towards the car in front of me. Fortunately I was able to brake using the brake pedal to prevent a collision. Dash cam video: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was driving my Polestar 2 and approaching a stopped vehicle ahead of me on [XXX] [XXX]. The one-pedal driving function successfully brought me to a complete stop (12:41:33PM). However, 3 seconds after the complete stop, at 12:41:36PM the car suddenly started moving on its own and accelerated towards the car in front of me. Fortunately I was able to brake using the brake pedal to prevent a collision. Dash cam video: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11627823
Recall Date: Nov 28, 2024
Polestar Automotive Usa, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving my Polestar 2 and approaching a stopped vehicle ahead of me on [XXX] [XXX]. The one-pedal driving function successfully brought me to a complete stop (12:41:33PM). However, 3 seconds after the complete stop, at 12:41:36PM the car suddenly started moving on its own and accelerated towards the car in front of me. Fortunately I was able to brake using the brake pedal to prevent a collision. Dash cam video: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was driving my Polestar 2 and approaching a stopped vehicle ahead of me on [XXX] [XXX]. The one-pedal driving function successfully brought me to a complete stop (12:41:33PM). However, 3 seconds after the complete stop, at 12:41:36PM the car suddenly started moving on its own and accelerated towards the car in front of me. Fortunately I was able to brake using the brake pedal to prevent a collision. Dash cam video: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was driving my Polestar 2 and approaching a stopped vehicle ahead of me on [XXX] [XXX]. The one-pedal driving function successfully brought me to a complete stop (12:41:33PM). However, 3 seconds after the complete stop, at 12:41:36PM the car suddenly started moving on its own and accelerated towards the car in front of me. Fortunately I was able to brake using the brake pedal to prevent a collision. Dash cam video: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11627823
Recall Date: Nov 28, 2024
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
I know there is a recall affecting the backup camera, and supposedly my car is not affected. But I have had this problem regularly since I have owned the car. Randomly, when I put the car in reverse, I get the message “Camera Temporarily Unavailable”, even though my VIN is not included in the recall. Please expand the recall and make Polestar come up with a fix. This is dangerous.
Corrective Action:
I know there is a recall affecting the backup camera, and supposedly my car is not affected. But I have had this problem regularly since I have owned the car. Randomly, when I put the car in reverse, I get the message “Camera Temporarily Unavailable”, even though my VIN is not included in the recall. Please expand the recall and make Polestar come up with a fix. This is dangerous.
Additional Notes:
I know there is a recall affecting the backup camera, and supposedly my car is not affected. But I have had this problem regularly since I have owned the car. Randomly, when I put the car in reverse, I get the message “Camera Temporarily Unavailable”, even though my VIN is not included in the recall. Please expand the recall and make Polestar come up with a fix. This is dangerous.
Mfg Campaign: 11627087
Recall Date: Nov 24, 2024
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
When putting the car in reverse, camera does not display video feed and shows the message "camera temporarily unavailable". This happened twice in a row when trying to parallel park. Later in the day the issue appeared to have resolved itself and has not reappeared.
Corrective Action:
When putting the car in reverse, camera does not display video feed and shows the message "camera temporarily unavailable". This happened twice in a row when trying to parallel park. Later in the day the issue appeared to have resolved itself and has not reappeared.
Additional Notes:
When putting the car in reverse, camera does not display video feed and shows the message "camera temporarily unavailable". This happened twice in a row when trying to parallel park. Later in the day the issue appeared to have resolved itself and has not reappeared.
Mfg Campaign: 11620692
Recall Date: Oct 18, 2024
Polestar Automotive Usa, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Backup camera fails to activate instead a message on the screen appears saying 'Camera is temporary unavailable'. Without cameras it's difficult to see directly behind the car and around blind spots endangering pedestrians. This occurs at least once a week and I've started documenting the occurrences. According to dealer this is a known issue to Polestar. The dealer did update the software which has not fixed the issue. Polestar also recommended restarting the infotainment system and TCAM which takes several minutes and does not fix the issue. I've also experienced where the blind spot sensors fail to activate when the camera is unavailable and one time where the screen was stuck.
Corrective Action:
Backup camera fails to activate instead a message on the screen appears saying 'Camera is temporary unavailable'. Without cameras it's difficult to see directly behind the car and around blind spots endangering pedestrians. This occurs at least once a week and I've started documenting the occurrences. According to dealer this is a known issue to Polestar. The dealer did update the software which has not fixed the issue. Polestar also recommended restarting the infotainment system and TCAM which takes several minutes and does not fix the issue. I've also experienced where the blind spot sensors fail to activate when the camera is unavailable and one time where the screen was stuck.
Additional Notes:
Backup camera fails to activate instead a message on the screen appears saying 'Camera is temporary unavailable'. Without cameras it's difficult to see directly behind the car and around blind spots endangering pedestrians. This occurs at least once a week and I've started documenting the occurrences. According to dealer this is a known issue to Polestar. The dealer did update the software which has not fixed the issue. Polestar also recommended restarting the infotainment system and TCAM which takes several minutes and does not fix the issue. I've also experienced where the blind spot sensors fail to activate when the camera is unavailable and one time where the screen was stuck.
Mfg Campaign: 11620493
Recall Date: Oct 17, 2024
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Edzant Price LLC
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Focus: Lemon Law, Personal Injury
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