Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Polestar Automotive Usa, Inc.
Safety Issue:
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: RP1056
Recall Date: Apr 25, 2025
Polestar Automotive Usa, Inc.
Safety Issue:
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: RP1016
Recall Date: Jun 26, 2024
Polestar Automotive Usa, Inc.
Safety Issue:
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R10079
Recall Date: Feb 24, 2021
Consumer Complaints
265 ComplaintsPolestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
Backup camera was previously recalled. Polestar released version 3.6.4 and claimed it fixed the issue. However, it’s the same, if not worse, than before. “Camera currently unavailable” error message still displays upwards of 50% of the time after putting the car into reverse.
Corrective Action:
Backup camera was previously recalled. Polestar released version 3.6.4 and claimed it fixed the issue. However, it’s the same, if not worse, than before. “Camera currently unavailable” error message still displays upwards of 50% of the time after putting the car into reverse.
Additional Notes:
Backup camera was previously recalled. Polestar released version 3.6.4 and claimed it fixed the issue. However, it’s the same, if not worse, than before. “Camera currently unavailable” error message still displays upwards of 50% of the time after putting the car into reverse.
Mfg Campaign: 11669085
Recall Date: Jun 25, 2025
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
Backup camera often displays message "Camera Temporarily Unavailable". This has been an ongoing problem, and I have the most updated software 3.6.4. I received a recall notice (25V-280) that outlines this problem, but it states that my car is ineligible because I have the latest software. In fact, the problem is WORSE with the latest software. This issue happens virtually every time I put the car into reverse. On prior software versions, the problem existed but was not as pronounced.
Corrective Action:
Backup camera often displays message "Camera Temporarily Unavailable". This has been an ongoing problem, and I have the most updated software 3.6.4. I received a recall notice (25V-280) that outlines this problem, but it states that my car is ineligible because I have the latest software. In fact, the problem is WORSE with the latest software. This issue happens virtually every time I put the car into reverse. On prior software versions, the problem existed but was not as pronounced.
Additional Notes:
Backup camera often displays message "Camera Temporarily Unavailable". This has been an ongoing problem, and I have the most updated software 3.6.4. I received a recall notice (25V-280) that outlines this problem, but it states that my car is ineligible because I have the latest software. In fact, the problem is WORSE with the latest software. This issue happens virtually every time I put the car into reverse. On prior software versions, the problem existed but was not as pronounced.
Mfg Campaign: 11669143
Recall Date: Jun 25, 2025
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
When backing up the camera becomes unavailable. This is after a software update (v3.6.4) that was suppose to resolve the issue.
Corrective Action:
When backing up the camera becomes unavailable. This is after a software update (v3.6.4) that was suppose to resolve the issue.
Additional Notes:
When backing up the camera becomes unavailable. This is after a software update (v3.6.4) that was suppose to resolve the issue.
Mfg Campaign: 11669166
Recall Date: Jun 25, 2025
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
My car is on the latest update (3.6.4) and the rear back-up camera and related reversing safety systems still malfunction. The camera feed is choppy and stutters which is disorienting. Additionally, the camera will suddenly go from functional to a blank screen while relying on it to reverse. I believe this is due to Polestar's outdated processor included in the infotainment module. They've sent many software updates and none have worked. This puts pedestrians, other drivers and myself at risk when I am reversing. All components are said to be working properly by Polestar when they clearly don't. It's been this way since I purchased the vehicle in 2022.
Corrective Action:
My car is on the latest update (3.6.4) and the rear back-up camera and related reversing safety systems still malfunction. The camera feed is choppy and stutters which is disorienting. Additionally, the camera will suddenly go from functional to a blank screen while relying on it to reverse. I believe this is due to Polestar's outdated processor included in the infotainment module. They've sent many software updates and none have worked. This puts pedestrians, other drivers and myself at risk when I am reversing. All components are said to be working properly by Polestar when they clearly don't. It's been this way since I purchased the vehicle in 2022.
Additional Notes:
My car is on the latest update (3.6.4) and the rear back-up camera and related reversing safety systems still malfunction. The camera feed is choppy and stutters which is disorienting. Additionally, the camera will suddenly go from functional to a blank screen while relying on it to reverse. I believe this is due to Polestar's outdated processor included in the infotainment module. They've sent many software updates and none have worked. This puts pedestrians, other drivers and myself at risk when I am reversing. All components are said to be working properly by Polestar when they clearly don't. It's been this way since I purchased the vehicle in 2022.
Mfg Campaign: 11669252
Recall Date: Jun 25, 2025
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
My car is on the latest update (3.6.4) and the rear back-up camera and related reversing safety systems still malfunction. The camera feed is choppy and stutters which is disorienting. Additionally, the camera will suddenly go from functional to a blank screen while relying on it to reverse. I believe this is due to Polestar's outdated processor included in the infotainment module. They've sent many software updates and none have worked. This puts pedestrians, other drivers and myself at risk when I am reversing. All components are said to be working properly by Polestar when they clearly don't. It's been this way since I purchased the vehicle in 2022.
Corrective Action:
My car is on the latest update (3.6.4) and the rear back-up camera and related reversing safety systems still malfunction. The camera feed is choppy and stutters which is disorienting. Additionally, the camera will suddenly go from functional to a blank screen while relying on it to reverse. I believe this is due to Polestar's outdated processor included in the infotainment module. They've sent many software updates and none have worked. This puts pedestrians, other drivers and myself at risk when I am reversing. All components are said to be working properly by Polestar when they clearly don't. It's been this way since I purchased the vehicle in 2022.
Additional Notes:
My car is on the latest update (3.6.4) and the rear back-up camera and related reversing safety systems still malfunction. The camera feed is choppy and stutters which is disorienting. Additionally, the camera will suddenly go from functional to a blank screen while relying on it to reverse. I believe this is due to Polestar's outdated processor included in the infotainment module. They've sent many software updates and none have worked. This puts pedestrians, other drivers and myself at risk when I am reversing. All components are said to be working properly by Polestar when they clearly don't. It's been this way since I purchased the vehicle in 2022.
Mfg Campaign: 11669252
Recall Date: Jun 25, 2025
Polestar Automotive Usa, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car is on the latest update (3.6.4) and the rear back-up camera and related reversing safety systems still malfunction. The camera feed is choppy and stutters which is disorienting. Additionally, the camera will suddenly go from functional to a blank screen while relying on it to reverse. I believe this is due to Polestar's outdated processor included in the infotainment module. They've sent many software updates and none have worked. This puts pedestrians, other drivers and myself at risk when I am reversing. All components are said to be working properly by Polestar when they clearly don't. It's been this way since I purchased the vehicle in 2022.
Corrective Action:
My car is on the latest update (3.6.4) and the rear back-up camera and related reversing safety systems still malfunction. The camera feed is choppy and stutters which is disorienting. Additionally, the camera will suddenly go from functional to a blank screen while relying on it to reverse. I believe this is due to Polestar's outdated processor included in the infotainment module. They've sent many software updates and none have worked. This puts pedestrians, other drivers and myself at risk when I am reversing. All components are said to be working properly by Polestar when they clearly don't. It's been this way since I purchased the vehicle in 2022.
Additional Notes:
My car is on the latest update (3.6.4) and the rear back-up camera and related reversing safety systems still malfunction. The camera feed is choppy and stutters which is disorienting. Additionally, the camera will suddenly go from functional to a blank screen while relying on it to reverse. I believe this is due to Polestar's outdated processor included in the infotainment module. They've sent many software updates and none have worked. This puts pedestrians, other drivers and myself at risk when I am reversing. All components are said to be working properly by Polestar when they clearly don't. It's been this way since I purchased the vehicle in 2022.
Mfg Campaign: 11669252
Recall Date: Jun 25, 2025
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
This is related to safety recall 25V-280. My backup camera is still producing the “Camera temporarily unavailable” message with the latest software update 3.6.4. installed. Matter of fact it seems it has gotten worse since 3.6.4. to the point where it is reproduceable after each deep sleep. My vehicle is a 2022 Polestar 2 LRDM with no packages. The scenario that triggers the issue is: Car parked and locked overnight, unlock, get in, buckle up and put car in reverse. This process takes less than 4 seconds. The backup camera first flickers a few times then usually shows “Camera temporarily unavailable” message. I have started to capture this with my cell phone so I have evidence. It appears 3.6.4. is NOT a fix for the backup camera issues that triggered the recall 25V-280. I am not an expert but believe only a hardware upgrade with improved processing capabilities will fix this issue as all software fix attempts failed so far.
Corrective Action:
This is related to safety recall 25V-280. My backup camera is still producing the “Camera temporarily unavailable” message with the latest software update 3.6.4. installed. Matter of fact it seems it has gotten worse since 3.6.4. to the point where it is reproduceable after each deep sleep. My vehicle is a 2022 Polestar 2 LRDM with no packages. The scenario that triggers the issue is: Car parked and locked overnight, unlock, get in, buckle up and put car in reverse. This process takes less than 4 seconds. The backup camera first flickers a few times then usually shows “Camera temporarily unavailable” message. I have started to capture this with my cell phone so I have evidence. It appears 3.6.4. is NOT a fix for the backup camera issues that triggered the recall 25V-280. I am not an expert but believe only a hardware upgrade with improved processing capabilities will fix this issue as all software fix attempts failed so far.
Additional Notes:
This is related to safety recall 25V-280. My backup camera is still producing the “Camera temporarily unavailable” message with the latest software update 3.6.4. installed. Matter of fact it seems it has gotten worse since 3.6.4. to the point where it is reproduceable after each deep sleep. My vehicle is a 2022 Polestar 2 LRDM with no packages. The scenario that triggers the issue is: Car parked and locked overnight, unlock, get in, buckle up and put car in reverse. This process takes less than 4 seconds. The backup camera first flickers a few times then usually shows “Camera temporarily unavailable” message. I have started to capture this with my cell phone so I have evidence. It appears 3.6.4. is NOT a fix for the backup camera issues that triggered the recall 25V-280. I am not an expert but believe only a hardware upgrade with improved processing capabilities will fix this issue as all software fix attempts failed so far.
Mfg Campaign: 11668892
Recall Date: Jun 24, 2025
Polestar Automotive Usa, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
backup camera does not work even after polestar released software and i installed it
Corrective Action:
backup camera does not work even after polestar released software and i installed it
Additional Notes:
backup camera does not work even after polestar released software and i installed it
Mfg Campaign: 11668949
Recall Date: Jun 24, 2025
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
There was a recent software update 3.6.4 that has made my reverse camera, reverse parking sensor and rear cross traffic warning totally disappear. When I put the car in reverse, the camera doesn’t work at all. It doesn’t even appear - totally unusable. This is a new issue with this update - the rear camera previously worked most of the time (occasionally, I would get “camera unavailable” message but I don’t even get that now - completely nonfunctional now)
Corrective Action:
There was a recent software update 3.6.4 that has made my reverse camera, reverse parking sensor and rear cross traffic warning totally disappear. When I put the car in reverse, the camera doesn’t work at all. It doesn’t even appear - totally unusable. This is a new issue with this update - the rear camera previously worked most of the time (occasionally, I would get “camera unavailable” message but I don’t even get that now - completely nonfunctional now)
Additional Notes:
There was a recent software update 3.6.4 that has made my reverse camera, reverse parking sensor and rear cross traffic warning totally disappear. When I put the car in reverse, the camera doesn’t work at all. It doesn’t even appear - totally unusable. This is a new issue with this update - the rear camera previously worked most of the time (occasionally, I would get “camera unavailable” message but I don’t even get that now - completely nonfunctional now)
Mfg Campaign: 11669026
Recall Date: Jun 24, 2025
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
All Polestar 2 cars including mine have a critical failure in the cpu which prevents the backup camera from working correctly. When the car is placed into reverse the backup camera appears but flickers and ultimately goes out with a message stating “backup camera unavailable.” This is extremely dangerous and has not been fixed by any of their software updates. My car is currently on 3.6.4 which arrived over the air just a week ago.
Corrective Action:
All Polestar 2 cars including mine have a critical failure in the cpu which prevents the backup camera from working correctly. When the car is placed into reverse the backup camera appears but flickers and ultimately goes out with a message stating “backup camera unavailable.” This is extremely dangerous and has not been fixed by any of their software updates. My car is currently on 3.6.4 which arrived over the air just a week ago.
Additional Notes:
All Polestar 2 cars including mine have a critical failure in the cpu which prevents the backup camera from working correctly. When the car is placed into reverse the backup camera appears but flickers and ultimately goes out with a message stating “backup camera unavailable.” This is extremely dangerous and has not been fixed by any of their software updates. My car is currently on 3.6.4 which arrived over the air just a week ago.
Mfg Campaign: 11669043
Recall Date: Jun 24, 2025
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
Parking assist camera often does not turn on when car is placed in reverse. The "camera temporarily unavailable" message appears. This car has been updated with the V3.6.4 software "fix" for this problem. It has gotten worse since the installation of this new version. Failure of this system puts me and others outside of the vehicle in danger of collision and/or injury. User interface tablet and TCAM system have both been reset since installation of the V3.6.4 software update.
Corrective Action:
Parking assist camera often does not turn on when car is placed in reverse. The "camera temporarily unavailable" message appears. This car has been updated with the V3.6.4 software "fix" for this problem. It has gotten worse since the installation of this new version. Failure of this system puts me and others outside of the vehicle in danger of collision and/or injury. User interface tablet and TCAM system have both been reset since installation of the V3.6.4 software update.
Additional Notes:
Parking assist camera often does not turn on when car is placed in reverse. The "camera temporarily unavailable" message appears. This car has been updated with the V3.6.4 software "fix" for this problem. It has gotten worse since the installation of this new version. Failure of this system puts me and others outside of the vehicle in danger of collision and/or injury. User interface tablet and TCAM system have both been reset since installation of the V3.6.4 software update.
Mfg Campaign: 11669067
Recall Date: Jun 24, 2025
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
When initially starting to drive the car, the backup camera fails to activate when the car is put into reverse. If I stop and turn the camera off and then back on, it will begin functioning. I think the backup camera should just be on when the vehicle is in reverse.
Corrective Action:
When initially starting to drive the car, the backup camera fails to activate when the car is put into reverse. If I stop and turn the camera off and then back on, it will begin functioning. I think the backup camera should just be on when the vehicle is in reverse.
Additional Notes:
When initially starting to drive the car, the backup camera fails to activate when the car is put into reverse. If I stop and turn the camera off and then back on, it will begin functioning. I think the backup camera should just be on when the vehicle is in reverse.
Mfg Campaign: 11668389
Recall Date: Jun 22, 2025
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
Backup camera still failing after software update fix of 3.6.4. The screen still shows the message 'Camera is temporarily unavailable.' In one day it failed to initialize three times. Even repressing the camera button to force the rear view camera to work will fail again within seconds. This is dangerous because of the blind spots and all parking collision and rear cross traffic alerts also fail.
Corrective Action:
Backup camera still failing after software update fix of 3.6.4. The screen still shows the message 'Camera is temporarily unavailable.' In one day it failed to initialize three times. Even repressing the camera button to force the rear view camera to work will fail again within seconds. This is dangerous because of the blind spots and all parking collision and rear cross traffic alerts also fail.
Additional Notes:
Backup camera still failing after software update fix of 3.6.4. The screen still shows the message 'Camera is temporarily unavailable.' In one day it failed to initialize three times. Even repressing the camera button to force the rear view camera to work will fail again within seconds. This is dangerous because of the blind spots and all parking collision and rear cross traffic alerts also fail.
Mfg Campaign: 11668394
Recall Date: Jun 22, 2025
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
Backup camera issue still not resolved with the latest update that was required to fix the issue. Car still opens on surround view, stutters really bad, or says disabled which is dangerous and has led to many accidents. The only solution seems to be to replace the head units in these vehicles. There is no reason a $70k vehicle doesn’t have a properly powered head unit for what it does. Has been a constant issue since the release of the vehicle.
Corrective Action:
Backup camera issue still not resolved with the latest update that was required to fix the issue. Car still opens on surround view, stutters really bad, or says disabled which is dangerous and has led to many accidents. The only solution seems to be to replace the head units in these vehicles. There is no reason a $70k vehicle doesn’t have a properly powered head unit for what it does. Has been a constant issue since the release of the vehicle.
Additional Notes:
Backup camera issue still not resolved with the latest update that was required to fix the issue. Car still opens on surround view, stutters really bad, or says disabled which is dangerous and has led to many accidents. The only solution seems to be to replace the head units in these vehicles. There is no reason a $70k vehicle doesn’t have a properly powered head unit for what it does. Has been a constant issue since the release of the vehicle.
Mfg Campaign: 11668348
Recall Date: Jun 21, 2025
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
After the most recent update, there are still common rear view camera failures where the screen turns black. This has been the second software update to “fix” the issue without it being resolved.
Corrective Action:
After the most recent update, there are still common rear view camera failures where the screen turns black. This has been the second software update to “fix” the issue without it being resolved.
Additional Notes:
After the most recent update, there are still common rear view camera failures where the screen turns black. This has been the second software update to “fix” the issue without it being resolved.
Mfg Campaign: 11668357
Recall Date: Jun 21, 2025
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
I have installed the latest software update version 3.6.4 which was supposed to resolve the fault backup camera problem that has been persistent since the day I bought the car in 2021. The backup camera continues to fail to engage a majority of the times that I enter the car. Neither of the previous two recalls have been effective and the camera continues to consistently malfunction.
Corrective Action:
I have installed the latest software update version 3.6.4 which was supposed to resolve the fault backup camera problem that has been persistent since the day I bought the car in 2021. The backup camera continues to fail to engage a majority of the times that I enter the car. Neither of the previous two recalls have been effective and the camera continues to consistently malfunction.
Additional Notes:
I have installed the latest software update version 3.6.4 which was supposed to resolve the fault backup camera problem that has been persistent since the day I bought the car in 2021. The backup camera continues to fail to engage a majority of the times that I enter the car. Neither of the previous two recalls have been effective and the camera continues to consistently malfunction.
Mfg Campaign: 11668379
Recall Date: Jun 21, 2025
Polestar Automotive Usa, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
After the update that should fix the car, it now has several issues. One Pedal Driving doesn't work. When using One Pedal Driving the car should stop when you release the gas. Now the car continues to roll. It is reporting "Brake Failure" and "Collision Detection Failure". Polestar is saying this is normal after the update and it should fix itself in time. Unacceptable, the car has has issues for a year without any updates. Then this is released and makes it work.
Corrective Action:
After the update that should fix the car, it now has several issues. One Pedal Driving doesn't work. When using One Pedal Driving the car should stop when you release the gas. Now the car continues to roll. It is reporting "Brake Failure" and "Collision Detection Failure". Polestar is saying this is normal after the update and it should fix itself in time. Unacceptable, the car has has issues for a year without any updates. Then this is released and makes it work.
Additional Notes:
After the update that should fix the car, it now has several issues. One Pedal Driving doesn't work. When using One Pedal Driving the car should stop when you release the gas. Now the car continues to roll. It is reporting "Brake Failure" and "Collision Detection Failure". Polestar is saying this is normal after the update and it should fix itself in time. Unacceptable, the car has has issues for a year without any updates. Then this is released and makes it work.
Mfg Campaign: 11667921
Recall Date: Jun 19, 2025
Polestar Automotive Usa, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
After the update that should fix the car, it now has several issues. One Pedal Driving doesn't work. When using One Pedal Driving the car should stop when you release the gas. Now the car continues to roll. It is reporting "Brake Failure" and "Collision Detection Failure". Polestar is saying this is normal after the update and it should fix itself in time. Unacceptable, the car has has issues for a year without any updates. Then this is released and makes it work.
Corrective Action:
After the update that should fix the car, it now has several issues. One Pedal Driving doesn't work. When using One Pedal Driving the car should stop when you release the gas. Now the car continues to roll. It is reporting "Brake Failure" and "Collision Detection Failure". Polestar is saying this is normal after the update and it should fix itself in time. Unacceptable, the car has has issues for a year without any updates. Then this is released and makes it work.
Additional Notes:
After the update that should fix the car, it now has several issues. One Pedal Driving doesn't work. When using One Pedal Driving the car should stop when you release the gas. Now the car continues to roll. It is reporting "Brake Failure" and "Collision Detection Failure". Polestar is saying this is normal after the update and it should fix itself in time. Unacceptable, the car has has issues for a year without any updates. Then this is released and makes it work.
Mfg Campaign: 11667921
Recall Date: Jun 19, 2025
Polestar Automotive Usa, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
After the update that should fix the car, it now has several issues. One Pedal Driving doesn't work. When using One Pedal Driving the car should stop when you release the gas. Now the car continues to roll. It is reporting "Brake Failure" and "Collision Detection Failure". Polestar is saying this is normal after the update and it should fix itself in time. Unacceptable, the car has has issues for a year without any updates. Then this is released and makes it work.
Corrective Action:
After the update that should fix the car, it now has several issues. One Pedal Driving doesn't work. When using One Pedal Driving the car should stop when you release the gas. Now the car continues to roll. It is reporting "Brake Failure" and "Collision Detection Failure". Polestar is saying this is normal after the update and it should fix itself in time. Unacceptable, the car has has issues for a year without any updates. Then this is released and makes it work.
Additional Notes:
After the update that should fix the car, it now has several issues. One Pedal Driving doesn't work. When using One Pedal Driving the car should stop when you release the gas. Now the car continues to roll. It is reporting "Brake Failure" and "Collision Detection Failure". Polestar is saying this is normal after the update and it should fix itself in time. Unacceptable, the car has has issues for a year without any updates. Then this is released and makes it work.
Mfg Campaign: 11667921
Recall Date: Jun 19, 2025
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
The backup camera frequently fails to come on. Screen displays "Camera is temporarily unavailable" on a black background. This can last for minutes. The car has SW version 3.2.8.
Corrective Action:
The backup camera frequently fails to come on. Screen displays "Camera is temporarily unavailable" on a black background. This can last for minutes. The car has SW version 3.2.8.
Additional Notes:
The backup camera frequently fails to come on. Screen displays "Camera is temporarily unavailable" on a black background. This can last for minutes. The car has SW version 3.2.8.
Mfg Campaign: 11668031
Recall Date: Jun 19, 2025
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