POLESTAR POLESTAR 2 2022

Complete listing of complaints and recalls for this vehicle

265
Complaints
5
Recalls

Complaints & Recalls

265 Complaints 5 Recalls

Official Safety Recalls - Important!

5 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Polestar Automotive Usa, Inc.
NHTSA Campaign: 25V280000 SAFETY RECALL
27.8K Vehicles Affected
Recall Date: Apr 25, 2025
Safety Issue:

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local POLESTAR dealer to schedule your FREE recall repair.
Manufacturer: POLESTAR
Mfg Campaign: RP1056
Notice Date: Jun 20, 2025
Recall Date: Apr 25, 2025
Polestar Automotive Usa, Inc.
NHTSA Campaign: 24V477000 SAFETY RECALL
25.8K Vehicles Affected
Recall Date: Jun 26, 2024
Safety Issue:

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
FREE Recall Solution:
Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local POLESTAR dealer to schedule your FREE recall repair.
Manufacturer: POLESTAR
Mfg Campaign: RP1016
Notice Date: Aug 9, 2024
Recall Date: Jun 26, 2024
Polestar Automotive Usa, Inc.
NHTSA Campaign: 21V110000 SAFETY RECALL
3.5K Vehicles Affected
Recall Date: Feb 24, 2021
Safety Issue:

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.

Potential Risk:
A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.
FREE Recall Solution:
Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 23, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10079.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local POLESTAR dealer to schedule your FREE recall repair.
Manufacturer: POLESTAR
Mfg Campaign: R10079
Notice Date: Apr 23, 2021
Recall Date: Feb 24, 2021

Consumer Complaints

265 Complaints
Polestar Automotive Usa, Inc.
Campaign: 11620493 Other
Oct 17, 2024
Defect Description:

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Potential Consequences:

Backup camera fails to activate instead a message on the screen appears saying 'Camera is temporary unavailable'. Without cameras it's difficult to see directly behind the car and around blind spots endangering pedestrians. This occurs at least once a week and I've started documenting the occurrences. According to dealer this is a known issue to Polestar. The dealer did update the software which has not fixed the issue. Polestar also recommended restarting the infotainment system and TCAM which takes several minutes and does not fix the issue. I've also experienced where the blind spot sensors fail to activate when the camera is unavailable and one time where the screen was stuck.

Corrective Action:

Backup camera fails to activate instead a message on the screen appears saying 'Camera is temporary unavailable'. Without cameras it's difficult to see directly behind the car and around blind spots endangering pedestrians. This occurs at least once a week and I've started documenting the occurrences. According to dealer this is a known issue to Polestar. The dealer did update the software which has not fixed the issue. Polestar also recommended restarting the infotainment system and TCAM which takes several minutes and does not fix the issue. I've also experienced where the blind spot sensors fail to activate when the camera is unavailable and one time where the screen was stuck.

Additional Notes:

Backup camera fails to activate instead a message on the screen appears saying 'Camera is temporary unavailable'. Without cameras it's difficult to see directly behind the car and around blind spots endangering pedestrians. This occurs at least once a week and I've started documenting the occurrences. According to dealer this is a known issue to Polestar. The dealer did update the software which has not fixed the issue. Polestar also recommended restarting the infotainment system and TCAM which takes several minutes and does not fix the issue. I've also experienced where the blind spot sensors fail to activate when the camera is unavailable and one time where the screen was stuck.

Manufacturer: POLESTAR
Mfg Campaign: 11620493
Notice Date: Oct 17, 2024
Recall Date: Oct 17, 2024
Polestar Automotive Usa, Inc.
Campaign: 11618323 Other
Oct 6, 2024
Defect Description:

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Potential Consequences:

Since the latest software update, rear view camera is occasionally unavailable. I have the latest software installed on the car. Since this happens occasionally and I live about an hour away from the service center, I didn't take it to the service center. Before the latest software, the camera was going in and out when I was reversing, and this version of the software was supposed to fix the camera issues.

Corrective Action:

Since the latest software update, rear view camera is occasionally unavailable. I have the latest software installed on the car. Since this happens occasionally and I live about an hour away from the service center, I didn't take it to the service center. Before the latest software, the camera was going in and out when I was reversing, and this version of the software was supposed to fix the camera issues.

Additional Notes:

Since the latest software update, rear view camera is occasionally unavailable. I have the latest software installed on the car. Since this happens occasionally and I live about an hour away from the service center, I didn't take it to the service center. Before the latest software, the camera was going in and out when I was reversing, and this version of the software was supposed to fix the camera issues.

Manufacturer: POLESTAR
Mfg Campaign: 11618323
Notice Date: Oct 6, 2024
Recall Date: Oct 6, 2024
Polestar Automotive Usa, Inc.
Campaign: 11616508 Other
Sep 25, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Rear camera fails to load. This is after the update that was issued because of the recall. Restarting the car multiple times did nothing, still stated that the “Camera is temporarily unavailable.” Backup sensors do seem to be working. This is a scary thing to happen as I could hit something when reversing.

Corrective Action:

Rear camera fails to load. This is after the update that was issued because of the recall. Restarting the car multiple times did nothing, still stated that the “Camera is temporarily unavailable.” Backup sensors do seem to be working. This is a scary thing to happen as I could hit something when reversing.

Additional Notes:

Rear camera fails to load. This is after the update that was issued because of the recall. Restarting the car multiple times did nothing, still stated that the “Camera is temporarily unavailable.” Backup sensors do seem to be working. This is a scary thing to happen as I could hit something when reversing.

Manufacturer: POLESTAR
Mfg Campaign: 11616508
Notice Date: Sep 25, 2024
Recall Date: Sep 25, 2024
Polestar Automotive Usa, Inc.
Campaign: 11612420 Other
Sep 3, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

NHTSA Campaign Number: 24V477000 Recall was complete via a software update performed by the dealership to version 3.1.9. After the recall was successfully performed, I am continuing to experience an issue where the rear view camera image does not display. When putting the vehicle in reverse, I get an error on the infotainment screen : "camera is temporarily unavailable"

Corrective Action:

NHTSA Campaign Number: 24V477000 Recall was complete via a software update performed by the dealership to version 3.1.9. After the recall was successfully performed, I am continuing to experience an issue where the rear view camera image does not display. When putting the vehicle in reverse, I get an error on the infotainment screen : "camera is temporarily unavailable"

Additional Notes:

NHTSA Campaign Number: 24V477000 Recall was complete via a software update performed by the dealership to version 3.1.9. After the recall was successfully performed, I am continuing to experience an issue where the rear view camera image does not display. When putting the vehicle in reverse, I get an error on the infotainment screen : "camera is temporarily unavailable"

Manufacturer: POLESTAR
Mfg Campaign: 11612420
Notice Date: Sep 3, 2024
Recall Date: Sep 3, 2024
Polestar Automotive Usa, Inc.
Campaign: 11612420 Other
Sep 3, 2024
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

NHTSA Campaign Number: 24V477000 Recall was complete via a software update performed by the dealership to version 3.1.9. After the recall was successfully performed, I am continuing to experience an issue where the rear view camera image does not display. When putting the vehicle in reverse, I get an error on the infotainment screen : "camera is temporarily unavailable"

Corrective Action:

NHTSA Campaign Number: 24V477000 Recall was complete via a software update performed by the dealership to version 3.1.9. After the recall was successfully performed, I am continuing to experience an issue where the rear view camera image does not display. When putting the vehicle in reverse, I get an error on the infotainment screen : "camera is temporarily unavailable"

Additional Notes:

NHTSA Campaign Number: 24V477000 Recall was complete via a software update performed by the dealership to version 3.1.9. After the recall was successfully performed, I am continuing to experience an issue where the rear view camera image does not display. When putting the vehicle in reverse, I get an error on the infotainment screen : "camera is temporarily unavailable"

Manufacturer: POLESTAR
Mfg Campaign: 11612420
Notice Date: Sep 3, 2024
Recall Date: Sep 3, 2024
Polestar Automotive Usa, Inc.
Campaign: 11605606 Other
Jul 31, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Recently, Polestar released a version of the onboard OS "Android Automotive" that was supposed to deal with an existing safety issue that has been reported to the nhtsa involving the rear view camera being unresponsive/blinking. The version of software released to address this is 3.1.9. Unfortunately, under this new software, the car's camera system has become completely unavailable, with the OS displaying "camera is temporarily unavailable".

Corrective Action:

Recently, Polestar released a version of the onboard OS "Android Automotive" that was supposed to deal with an existing safety issue that has been reported to the nhtsa involving the rear view camera being unresponsive/blinking. The version of software released to address this is 3.1.9. Unfortunately, under this new software, the car's camera system has become completely unavailable, with the OS displaying "camera is temporarily unavailable".

Additional Notes:

Recently, Polestar released a version of the onboard OS "Android Automotive" that was supposed to deal with an existing safety issue that has been reported to the nhtsa involving the rear view camera being unresponsive/blinking. The version of software released to address this is 3.1.9. Unfortunately, under this new software, the car's camera system has become completely unavailable, with the OS displaying "camera is temporarily unavailable".

Manufacturer: POLESTAR
Mfg Campaign: 11605606
Notice Date: Jul 31, 2024
Recall Date: Jul 31, 2024
Polestar Automotive Usa, Inc.
Campaign: 11605606 Other
Jul 31, 2024
Defect Description:

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Potential Consequences:

Recently, Polestar released a version of the onboard OS "Android Automotive" that was supposed to deal with an existing safety issue that has been reported to the nhtsa involving the rear view camera being unresponsive/blinking. The version of software released to address this is 3.1.9. Unfortunately, under this new software, the car's camera system has become completely unavailable, with the OS displaying "camera is temporarily unavailable".

Corrective Action:

Recently, Polestar released a version of the onboard OS "Android Automotive" that was supposed to deal with an existing safety issue that has been reported to the nhtsa involving the rear view camera being unresponsive/blinking. The version of software released to address this is 3.1.9. Unfortunately, under this new software, the car's camera system has become completely unavailable, with the OS displaying "camera is temporarily unavailable".

Additional Notes:

Recently, Polestar released a version of the onboard OS "Android Automotive" that was supposed to deal with an existing safety issue that has been reported to the nhtsa involving the rear view camera being unresponsive/blinking. The version of software released to address this is 3.1.9. Unfortunately, under this new software, the car's camera system has become completely unavailable, with the OS displaying "camera is temporarily unavailable".

Manufacturer: POLESTAR
Mfg Campaign: 11605606
Notice Date: Jul 31, 2024
Recall Date: Jul 31, 2024
Polestar Automotive Usa, Inc.
Campaign: 11605302 Other
Jul 30, 2024
Defect Description:

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Potential Consequences:

Constantly displaying camera is temporary unavailable when I go in reverse. I am short and the hatchback feature makes it so I can’t see behind me. This happens multiple times a day. 9/10 times I can guarantee I get this message when I reverse

Corrective Action:

Constantly displaying camera is temporary unavailable when I go in reverse. I am short and the hatchback feature makes it so I can’t see behind me. This happens multiple times a day. 9/10 times I can guarantee I get this message when I reverse

Additional Notes:

Constantly displaying camera is temporary unavailable when I go in reverse. I am short and the hatchback feature makes it so I can’t see behind me. This happens multiple times a day. 9/10 times I can guarantee I get this message when I reverse

Manufacturer: POLESTAR
Mfg Campaign: 11605302
Notice Date: Jul 30, 2024
Recall Date: Jul 30, 2024
Polestar Automotive Usa, Inc.
Campaign: 11604474 Other
Jul 25, 2024
Defect Description:

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Potential Consequences:

Polestar dealer performed the software update for the recall on 7/11/2024 and the error message "Camera is temporarily unavailable" started to display again on 7/23/2024 and no backup camera image was available which is a safety concern.

Corrective Action:

Polestar dealer performed the software update for the recall on 7/11/2024 and the error message "Camera is temporarily unavailable" started to display again on 7/23/2024 and no backup camera image was available which is a safety concern.

Additional Notes:

Polestar dealer performed the software update for the recall on 7/11/2024 and the error message "Camera is temporarily unavailable" started to display again on 7/23/2024 and no backup camera image was available which is a safety concern.

Manufacturer: POLESTAR
Mfg Campaign: 11604474
Notice Date: Jul 25, 2024
Recall Date: Jul 25, 2024
Polestar Automotive Usa, Inc.
Campaign: 11597064 Other
Jun 26, 2024
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

When placing car into reverse the backup camera does not work and instead displays message "Camera is temporarily unavailable" Car was taken into Polestar service 5/24/24 for issue and IHU was reset and was told that issue is from a software glitch that will be addressed by an OTA update but no ETA. Problem returned less than a week later. Contacted customer service and told same thing but no estimate when a fix will be released. This is not acceptable and car is unsafe to back up due to blind spots from the cars design.

Corrective Action:

When placing car into reverse the backup camera does not work and instead displays message "Camera is temporarily unavailable" Car was taken into Polestar service 5/24/24 for issue and IHU was reset and was told that issue is from a software glitch that will be addressed by an OTA update but no ETA. Problem returned less than a week later. Contacted customer service and told same thing but no estimate when a fix will be released. This is not acceptable and car is unsafe to back up due to blind spots from the cars design.

Additional Notes:

When placing car into reverse the backup camera does not work and instead displays message "Camera is temporarily unavailable" Car was taken into Polestar service 5/24/24 for issue and IHU was reset and was told that issue is from a software glitch that will be addressed by an OTA update but no ETA. Problem returned less than a week later. Contacted customer service and told same thing but no estimate when a fix will be released. This is not acceptable and car is unsafe to back up due to blind spots from the cars design.

Manufacturer: POLESTAR
Mfg Campaign: 11597064
Notice Date: Jun 26, 2024
Recall Date: Jun 26, 2024
Polestar Automotive Usa, Inc.
Campaign: 11597064 Other
Jun 26, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

When placing car into reverse the backup camera does not work and instead displays message "Camera is temporarily unavailable" Car was taken into Polestar service 5/24/24 for issue and IHU was reset and was told that issue is from a software glitch that will be addressed by an OTA update but no ETA. Problem returned less than a week later. Contacted customer service and told same thing but no estimate when a fix will be released. This is not acceptable and car is unsafe to back up due to blind spots from the cars design.

Corrective Action:

When placing car into reverse the backup camera does not work and instead displays message "Camera is temporarily unavailable" Car was taken into Polestar service 5/24/24 for issue and IHU was reset and was told that issue is from a software glitch that will be addressed by an OTA update but no ETA. Problem returned less than a week later. Contacted customer service and told same thing but no estimate when a fix will be released. This is not acceptable and car is unsafe to back up due to blind spots from the cars design.

Additional Notes:

When placing car into reverse the backup camera does not work and instead displays message "Camera is temporarily unavailable" Car was taken into Polestar service 5/24/24 for issue and IHU was reset and was told that issue is from a software glitch that will be addressed by an OTA update but no ETA. Problem returned less than a week later. Contacted customer service and told same thing but no estimate when a fix will be released. This is not acceptable and car is unsafe to back up due to blind spots from the cars design.

Manufacturer: POLESTAR
Mfg Campaign: 11597064
Notice Date: Jun 26, 2024
Recall Date: Jun 26, 2024
Polestar Automotive Usa, Inc.
Campaign: 11594946 Other
Jun 17, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Rear back up camera keeps going in / out, freezing and I have almost hit cars/people because I thought the car was stationary (screen frozen). The screen flickers constantly making backing up very treacherous.

Corrective Action:

Rear back up camera keeps going in / out, freezing and I have almost hit cars/people because I thought the car was stationary (screen frozen). The screen flickers constantly making backing up very treacherous.

Additional Notes:

Rear back up camera keeps going in / out, freezing and I have almost hit cars/people because I thought the car was stationary (screen frozen). The screen flickers constantly making backing up very treacherous.

Manufacturer: POLESTAR
Mfg Campaign: 11594946
Notice Date: Jun 17, 2024
Recall Date: Jun 17, 2024
Polestar Automotive Usa, Inc.
Campaign: 11594946 Other
Jun 17, 2024
Defect Description:

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Potential Consequences:

Rear back up camera keeps going in / out, freezing and I have almost hit cars/people because I thought the car was stationary (screen frozen). The screen flickers constantly making backing up very treacherous.

Corrective Action:

Rear back up camera keeps going in / out, freezing and I have almost hit cars/people because I thought the car was stationary (screen frozen). The screen flickers constantly making backing up very treacherous.

Additional Notes:

Rear back up camera keeps going in / out, freezing and I have almost hit cars/people because I thought the car was stationary (screen frozen). The screen flickers constantly making backing up very treacherous.

Manufacturer: POLESTAR
Mfg Campaign: 11594946
Notice Date: Jun 17, 2024
Recall Date: Jun 17, 2024
Polestar Automotive Usa, Inc.
Campaign: 11594948 Other
Jun 17, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Software 3.1.2 broke the backup camera. Upon start, the backup camera now flickers on and off about 20 times before it stabilizes. This is especially problematic given the limited visibility of the rear view window, which makes backing out quite dangerous.

Corrective Action:

Software 3.1.2 broke the backup camera. Upon start, the backup camera now flickers on and off about 20 times before it stabilizes. This is especially problematic given the limited visibility of the rear view window, which makes backing out quite dangerous.

Additional Notes:

Software 3.1.2 broke the backup camera. Upon start, the backup camera now flickers on and off about 20 times before it stabilizes. This is especially problematic given the limited visibility of the rear view window, which makes backing out quite dangerous.

Manufacturer: POLESTAR
Mfg Campaign: 11594948
Notice Date: Jun 17, 2024
Recall Date: Jun 17, 2024
Polestar Automotive Usa, Inc.
Campaign: 11592491 Other
Jun 4, 2024
Defect Description:

BACK OVER PREVENTION

Potential Consequences:

The contact owns a 2022 Polestar Polestar 2. The contact stated that while reversing, the contact became aware that the back-up camera display had failed to display an image and was flickering on and off. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000.

Corrective Action:

The contact owns a 2022 Polestar Polestar 2. The contact stated that while reversing, the contact became aware that the back-up camera display had failed to display an image and was flickering on and off. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000.

Additional Notes:

The contact owns a 2022 Polestar Polestar 2. The contact stated that while reversing, the contact became aware that the back-up camera display had failed to display an image and was flickering on and off. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000.

Manufacturer: POLESTAR
Mfg Campaign: 11592491
Notice Date: Jun 4, 2024
Recall Date: Jun 4, 2024
Polestar Automotive Usa, Inc.
Campaign: 11592491 Other
Jun 4, 2024
Defect Description:

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Potential Consequences:

The contact owns a 2022 Polestar Polestar 2. The contact stated that while reversing, the contact became aware that the back-up camera display had failed to display an image and was flickering on and off. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000.

Corrective Action:

The contact owns a 2022 Polestar Polestar 2. The contact stated that while reversing, the contact became aware that the back-up camera display had failed to display an image and was flickering on and off. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000.

Additional Notes:

The contact owns a 2022 Polestar Polestar 2. The contact stated that while reversing, the contact became aware that the back-up camera display had failed to display an image and was flickering on and off. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000.

Manufacturer: POLESTAR
Mfg Campaign: 11592491
Notice Date: Jun 4, 2024
Recall Date: Jun 4, 2024
Polestar Automotive Usa, Inc.
Campaign: 11588708 Other
May 14, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The rear view camera system constantly switches from rear view to 360 degree view. In rear view mode the screen will go black for several seconds then back to rear camera view. This behavior can repeat for minutes until it stabilizes and then shows the rear view camera without interruption. This puts pedestrian safety at risk during the periods when the screen goes black. This has been reported by many customers in popular forum posts. My vehicle has not been inspected yet.

Corrective Action:

The rear view camera system constantly switches from rear view to 360 degree view. In rear view mode the screen will go black for several seconds then back to rear camera view. This behavior can repeat for minutes until it stabilizes and then shows the rear view camera without interruption. This puts pedestrian safety at risk during the periods when the screen goes black. This has been reported by many customers in popular forum posts. My vehicle has not been inspected yet.

Additional Notes:

The rear view camera system constantly switches from rear view to 360 degree view. In rear view mode the screen will go black for several seconds then back to rear camera view. This behavior can repeat for minutes until it stabilizes and then shows the rear view camera without interruption. This puts pedestrian safety at risk during the periods when the screen goes black. This has been reported by many customers in popular forum posts. My vehicle has not been inspected yet.

Manufacturer: POLESTAR
Mfg Campaign: 11588708
Notice Date: May 14, 2024
Recall Date: May 14, 2024
Polestar Automotive Usa, Inc.
Campaign: 11588708 Other
May 14, 2024
Defect Description:

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Potential Consequences:

The rear view camera system constantly switches from rear view to 360 degree view. In rear view mode the screen will go black for several seconds then back to rear camera view. This behavior can repeat for minutes until it stabilizes and then shows the rear view camera without interruption. This puts pedestrian safety at risk during the periods when the screen goes black. This has been reported by many customers in popular forum posts. My vehicle has not been inspected yet.

Corrective Action:

The rear view camera system constantly switches from rear view to 360 degree view. In rear view mode the screen will go black for several seconds then back to rear camera view. This behavior can repeat for minutes until it stabilizes and then shows the rear view camera without interruption. This puts pedestrian safety at risk during the periods when the screen goes black. This has been reported by many customers in popular forum posts. My vehicle has not been inspected yet.

Additional Notes:

The rear view camera system constantly switches from rear view to 360 degree view. In rear view mode the screen will go black for several seconds then back to rear camera view. This behavior can repeat for minutes until it stabilizes and then shows the rear view camera without interruption. This puts pedestrian safety at risk during the periods when the screen goes black. This has been reported by many customers in popular forum posts. My vehicle has not been inspected yet.

Manufacturer: POLESTAR
Mfg Campaign: 11588708
Notice Date: May 14, 2024
Recall Date: May 14, 2024
Polestar Automotive Usa, Inc.
Campaign: 11588110 Other
May 10, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Backup camera has consistently poor function and is a safety hazard. Camera often cuts out multiple times while backing up. Sometimes the camera will not display images at all. It is completely unpredictable and unreliable. This has been reported to Polestar during a service visit and they states camera operating normally. I have heard of numerous other Polestar owners experiencing similar issues with the backup camera with no resolution offered. This is a significant safety issue that needs to be addressed.

Corrective Action:

Backup camera has consistently poor function and is a safety hazard. Camera often cuts out multiple times while backing up. Sometimes the camera will not display images at all. It is completely unpredictable and unreliable. This has been reported to Polestar during a service visit and they states camera operating normally. I have heard of numerous other Polestar owners experiencing similar issues with the backup camera with no resolution offered. This is a significant safety issue that needs to be addressed.

Additional Notes:

Backup camera has consistently poor function and is a safety hazard. Camera often cuts out multiple times while backing up. Sometimes the camera will not display images at all. It is completely unpredictable and unreliable. This has been reported to Polestar during a service visit and they states camera operating normally. I have heard of numerous other Polestar owners experiencing similar issues with the backup camera with no resolution offered. This is a significant safety issue that needs to be addressed.

Manufacturer: POLESTAR
Mfg Campaign: 11588110
Notice Date: May 10, 2024
Recall Date: May 10, 2024
Polestar Automotive Usa, Inc.
Campaign: 11587335 Other
May 6, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

There are two major mechanical problems: 1. The backup camera is unreliable and dangerous. It flickers horribly while in use, often blacking out for multiple seconds at a time. 2. The automatic braking feature is overly sensitive and occasionally slams the brakes when you're trying to park, making you think you've hit something. I've asked Polestar to fix both of these issues, or to at least disable the automatic braking. No luck.

Corrective Action:

There are two major mechanical problems: 1. The backup camera is unreliable and dangerous. It flickers horribly while in use, often blacking out for multiple seconds at a time. 2. The automatic braking feature is overly sensitive and occasionally slams the brakes when you're trying to park, making you think you've hit something. I've asked Polestar to fix both of these issues, or to at least disable the automatic braking. No luck.

Additional Notes:

There are two major mechanical problems: 1. The backup camera is unreliable and dangerous. It flickers horribly while in use, often blacking out for multiple seconds at a time. 2. The automatic braking feature is overly sensitive and occasionally slams the brakes when you're trying to park, making you think you've hit something. I've asked Polestar to fix both of these issues, or to at least disable the automatic braking. No luck.

Manufacturer: POLESTAR
Mfg Campaign: 11587335
Notice Date: May 6, 2024
Recall Date: May 6, 2024

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Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...

Aug 1, 2025
Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape

If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...

Jul 28, 2025
Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles

If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...

Jul 24, 2025