Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Polestar Automotive Usa, Inc.
Safety Issue:
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: RP1056
Recall Date: Apr 25, 2025
Polestar Automotive Usa, Inc.
Safety Issue:
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: RP1016
Recall Date: Jun 26, 2024
Polestar Automotive Usa, Inc.
Safety Issue:
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R10079
Recall Date: Feb 24, 2021
Consumer Complaints
265 ComplaintsPolestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
Rear backup camera regularly does not display on center console while backing up, flickering between showing the feed, freezing on a still image and showing a black screen with a message stating “camera not available”. This is a known issue that Polestar has attempted to fix multiple times with a software update. I have updated to the most recent software version 3.6.4, which was released in part with the intent to fix this camera issue, and the issue persists.
Corrective Action:
Rear backup camera regularly does not display on center console while backing up, flickering between showing the feed, freezing on a still image and showing a black screen with a message stating “camera not available”. This is a known issue that Polestar has attempted to fix multiple times with a software update. I have updated to the most recent software version 3.6.4, which was released in part with the intent to fix this camera issue, and the issue persists.
Additional Notes:
Rear backup camera regularly does not display on center console while backing up, flickering between showing the feed, freezing on a still image and showing a black screen with a message stating “camera not available”. This is a known issue that Polestar has attempted to fix multiple times with a software update. I have updated to the most recent software version 3.6.4, which was released in part with the intent to fix this camera issue, and the issue persists.
Mfg Campaign: 11670026
Recall Date: Jun 29, 2025
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
OTA update was installed to fix backup camera issue, however this is still unresolved: Photos attached
Corrective Action:
OTA update was installed to fix backup camera issue, however this is still unresolved: Photos attached
Additional Notes:
OTA update was installed to fix backup camera issue, however this is still unresolved: Photos attached
Mfg Campaign: 11670033
Recall Date: Jun 29, 2025
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
During backup the car, most of the time me the camera is temporarily unavailable.
Corrective Action:
During backup the car, most of the time me the camera is temporarily unavailable.
Additional Notes:
During backup the car, most of the time me the camera is temporarily unavailable.
Mfg Campaign: 11670040
Recall Date: Jun 29, 2025
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
My vehicle was recalled (NHTSA Recall No. 25V-280) and the software was updated. This is meant to fix issues with the rear camera not activating after the car is put in reverse. However this did not fix the issue. When I start the car in the morning and put it in reverse, the center console displays the message "Camera is temporarily unavailable" and the camera does not activate. This occurs about 40% of the time. Many other owners are still experiencing this issue after updating the vehicle. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My vehicle was recalled (NHTSA Recall No. 25V-280) and the software was updated. This is meant to fix issues with the rear camera not activating after the car is put in reverse. However this did not fix the issue. When I start the car in the morning and put it in reverse, the center console displays the message "Camera is temporarily unavailable" and the camera does not activate. This occurs about 40% of the time. Many other owners are still experiencing this issue after updating the vehicle. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My vehicle was recalled (NHTSA Recall No. 25V-280) and the software was updated. This is meant to fix issues with the rear camera not activating after the car is put in reverse. However this did not fix the issue. When I start the car in the morning and put it in reverse, the center console displays the message "Camera is temporarily unavailable" and the camera does not activate. This occurs about 40% of the time. Many other owners are still experiencing this issue after updating the vehicle. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11670043
Recall Date: Jun 29, 2025
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
The backup camera fails to work at times with a message: “camera is unavailable” This was supposed to be fixed in the 3.6.4 update that Polestar put out but the problem continues to persist
Corrective Action:
The backup camera fails to work at times with a message: “camera is unavailable” This was supposed to be fixed in the 3.6.4 update that Polestar put out but the problem continues to persist
Additional Notes:
The backup camera fails to work at times with a message: “camera is unavailable” This was supposed to be fixed in the 3.6.4 update that Polestar put out but the problem continues to persist
Mfg Campaign: 11670046
Recall Date: Jun 29, 2025
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
The backup camera has always been buggy but since the recent software update 3.6.4 which was supposed to fix those issues, it often doesn’t even work at all resulting in a “camera not available” error
Corrective Action:
The backup camera has always been buggy but since the recent software update 3.6.4 which was supposed to fix those issues, it often doesn’t even work at all resulting in a “camera not available” error
Additional Notes:
The backup camera has always been buggy but since the recent software update 3.6.4 which was supposed to fix those issues, it often doesn’t even work at all resulting in a “camera not available” error
Mfg Campaign: 11670049
Recall Date: Jun 29, 2025
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
I recently got the 3.6.4 software update that was supposed to fix the recall for the constant rear backup camera issues in the Polestar 2. The problem seems to have gotten even worse after the software update. I often have to wait 1-2 minutes while sitting in reverse for the camera to sometimes come on. If it does come on, I’ll start backing up, and halfway through the maneuver, the screen often goes black and says the backup cam isn’t available at this time. If I wait maybe 30 seconds, it sometimes comes back, but I can’t just stop in the middle of the street when I’m backing out of my driveway or a parking spot. The rear windshield already has very poor visibility, so I heavily rely on the backup cam to know what’s around me. Secondarily, the audio drivers seem to constantly malfunction, so I can’t hear any beeping that might come from the rear auto-brake/sensor functionality. Can’t even hear my turn signals when the audio is malfunctioning, too. No collisions or physical damage, but backing up feels like a significant safety hazard. My alley has small kids, and I need to be able to see behind my car. When the camera just freezes midway through backing out of my driveway, I’m kind of stuck. Polestar has released software updates to “fix” this twice, and it has only remained the same or gotten worse. I really think they need to do a hardware update on the central panel, as it seemingly can’t handle many functions that need some CPU power (e.g. it can also take upwards of a minute to load the map app)
Corrective Action:
I recently got the 3.6.4 software update that was supposed to fix the recall for the constant rear backup camera issues in the Polestar 2. The problem seems to have gotten even worse after the software update. I often have to wait 1-2 minutes while sitting in reverse for the camera to sometimes come on. If it does come on, I’ll start backing up, and halfway through the maneuver, the screen often goes black and says the backup cam isn’t available at this time. If I wait maybe 30 seconds, it sometimes comes back, but I can’t just stop in the middle of the street when I’m backing out of my driveway or a parking spot. The rear windshield already has very poor visibility, so I heavily rely on the backup cam to know what’s around me. Secondarily, the audio drivers seem to constantly malfunction, so I can’t hear any beeping that might come from the rear auto-brake/sensor functionality. Can’t even hear my turn signals when the audio is malfunctioning, too. No collisions or physical damage, but backing up feels like a significant safety hazard. My alley has small kids, and I need to be able to see behind my car. When the camera just freezes midway through backing out of my driveway, I’m kind of stuck. Polestar has released software updates to “fix” this twice, and it has only remained the same or gotten worse. I really think they need to do a hardware update on the central panel, as it seemingly can’t handle many functions that need some CPU power (e.g. it can also take upwards of a minute to load the map app)
Additional Notes:
I recently got the 3.6.4 software update that was supposed to fix the recall for the constant rear backup camera issues in the Polestar 2. The problem seems to have gotten even worse after the software update. I often have to wait 1-2 minutes while sitting in reverse for the camera to sometimes come on. If it does come on, I’ll start backing up, and halfway through the maneuver, the screen often goes black and says the backup cam isn’t available at this time. If I wait maybe 30 seconds, it sometimes comes back, but I can’t just stop in the middle of the street when I’m backing out of my driveway or a parking spot. The rear windshield already has very poor visibility, so I heavily rely on the backup cam to know what’s around me. Secondarily, the audio drivers seem to constantly malfunction, so I can’t hear any beeping that might come from the rear auto-brake/sensor functionality. Can’t even hear my turn signals when the audio is malfunctioning, too. No collisions or physical damage, but backing up feels like a significant safety hazard. My alley has small kids, and I need to be able to see behind my car. When the camera just freezes midway through backing out of my driveway, I’m kind of stuck. Polestar has released software updates to “fix” this twice, and it has only remained the same or gotten worse. I really think they need to do a hardware update on the central panel, as it seemingly can’t handle many functions that need some CPU power (e.g. it can also take upwards of a minute to load the map app)
Mfg Campaign: 11670054
Recall Date: Jun 29, 2025
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
My vehicle's rearview camera occasionally fails to activate when I shift the transmission into reverse. Instead of displaying the camera feed, the infotainment system presents a persistent message stating, 'Camera is temporarily unavailable.' This issue significantly impairs my ability to safely maneuver the vehicle in reverse, increasing the risk of collision with objects or pedestrians due to the lack of visual information typically provided by the rearview camera system. This exists after the second recall fix for this issue was performed by a service center.
Corrective Action:
My vehicle's rearview camera occasionally fails to activate when I shift the transmission into reverse. Instead of displaying the camera feed, the infotainment system presents a persistent message stating, 'Camera is temporarily unavailable.' This issue significantly impairs my ability to safely maneuver the vehicle in reverse, increasing the risk of collision with objects or pedestrians due to the lack of visual information typically provided by the rearview camera system. This exists after the second recall fix for this issue was performed by a service center.
Additional Notes:
My vehicle's rearview camera occasionally fails to activate when I shift the transmission into reverse. Instead of displaying the camera feed, the infotainment system presents a persistent message stating, 'Camera is temporarily unavailable.' This issue significantly impairs my ability to safely maneuver the vehicle in reverse, increasing the risk of collision with objects or pedestrians due to the lack of visual information typically provided by the rearview camera system. This exists after the second recall fix for this issue was performed by a service center.
Mfg Campaign: 11670065
Recall Date: Jun 29, 2025
Polestar Automotive Usa, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Backup camera fails regularly even after software update to version 3.6.4. Video feed will stutter and lag, which gives the driver an unreliable view out the back of the car when reversing. Additionally, the screen will show a ‘Camera temporarily unavailable’ message when reversing, and no camera video feed is shown. The driver may be able to fix this by pressing the home button on the screen, and then tapping on the camera icon to bring up the video feed again, however this may not always work and is an extra step/distraction for the driver. This issue puts pedestrians, animals, vehicles, and other property at risk. Due to the design of the car, there is extremely limited visibility through the side and rear windows of the car. Without a reliably functioning backup camera, drivers may accidentally strike pedestrians or vehicles when reversing. When the issue was brought to the attention of my local Polestar/Volvo service center, I was told there was no solution they could offer and owners must wait for the issue to be solved with future OTA software updates to the vehicle. Polestar has issued several OTA updates, but the issue has not improved whatsoever. A quick search of Polestar forums and Reddit threads will confirm that this issue is widespread across the entire Polestar 2 fleet, with many owners reporting the issues described above. One more note: this camera issue has presented itself throughout the 3+ years I’ve owned the vehicle, however it has worsened over time. It is my opinion (and the opinion of many other Polestar owners) that the infotainment computer is seriously underpowered and in this car. Other apps and functions have presented errors and have become sluggish and unreliable (maps, Spotify, etc) and I believe it is because the system is running out of memory or other resources.
Corrective Action:
Backup camera fails regularly even after software update to version 3.6.4. Video feed will stutter and lag, which gives the driver an unreliable view out the back of the car when reversing. Additionally, the screen will show a ‘Camera temporarily unavailable’ message when reversing, and no camera video feed is shown. The driver may be able to fix this by pressing the home button on the screen, and then tapping on the camera icon to bring up the video feed again, however this may not always work and is an extra step/distraction for the driver. This issue puts pedestrians, animals, vehicles, and other property at risk. Due to the design of the car, there is extremely limited visibility through the side and rear windows of the car. Without a reliably functioning backup camera, drivers may accidentally strike pedestrians or vehicles when reversing. When the issue was brought to the attention of my local Polestar/Volvo service center, I was told there was no solution they could offer and owners must wait for the issue to be solved with future OTA software updates to the vehicle. Polestar has issued several OTA updates, but the issue has not improved whatsoever. A quick search of Polestar forums and Reddit threads will confirm that this issue is widespread across the entire Polestar 2 fleet, with many owners reporting the issues described above. One more note: this camera issue has presented itself throughout the 3+ years I’ve owned the vehicle, however it has worsened over time. It is my opinion (and the opinion of many other Polestar owners) that the infotainment computer is seriously underpowered and in this car. Other apps and functions have presented errors and have become sluggish and unreliable (maps, Spotify, etc) and I believe it is because the system is running out of memory or other resources.
Additional Notes:
Backup camera fails regularly even after software update to version 3.6.4. Video feed will stutter and lag, which gives the driver an unreliable view out the back of the car when reversing. Additionally, the screen will show a ‘Camera temporarily unavailable’ message when reversing, and no camera video feed is shown. The driver may be able to fix this by pressing the home button on the screen, and then tapping on the camera icon to bring up the video feed again, however this may not always work and is an extra step/distraction for the driver. This issue puts pedestrians, animals, vehicles, and other property at risk. Due to the design of the car, there is extremely limited visibility through the side and rear windows of the car. Without a reliably functioning backup camera, drivers may accidentally strike pedestrians or vehicles when reversing. When the issue was brought to the attention of my local Polestar/Volvo service center, I was told there was no solution they could offer and owners must wait for the issue to be solved with future OTA software updates to the vehicle. Polestar has issued several OTA updates, but the issue has not improved whatsoever. A quick search of Polestar forums and Reddit threads will confirm that this issue is widespread across the entire Polestar 2 fleet, with many owners reporting the issues described above. One more note: this camera issue has presented itself throughout the 3+ years I’ve owned the vehicle, however it has worsened over time. It is my opinion (and the opinion of many other Polestar owners) that the infotainment computer is seriously underpowered and in this car. Other apps and functions have presented errors and have become sluggish and unreliable (maps, Spotify, etc) and I believe it is because the system is running out of memory or other resources.
Mfg Campaign: 11670070
Recall Date: Jun 29, 2025
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
I recently received the new update (version 3.6.4) for our Polestar 2 that was supposed to fix the issue (recall 25V-280) of the rear view camera not working. It did not fix the issue in the safety recall. Since the update the rear view camera works even less often than it did before. I either get a black screen that says the camera is temporarily unavailable, or it displays the 360 view. It happens every day more often than not.
Corrective Action:
I recently received the new update (version 3.6.4) for our Polestar 2 that was supposed to fix the issue (recall 25V-280) of the rear view camera not working. It did not fix the issue in the safety recall. Since the update the rear view camera works even less often than it did before. I either get a black screen that says the camera is temporarily unavailable, or it displays the 360 view. It happens every day more often than not.
Additional Notes:
I recently received the new update (version 3.6.4) for our Polestar 2 that was supposed to fix the issue (recall 25V-280) of the rear view camera not working. It did not fix the issue in the safety recall. Since the update the rear view camera works even less often than it did before. I either get a black screen that says the camera is temporarily unavailable, or it displays the 360 view. It happens every day more often than not.
Mfg Campaign: 11669919
Recall Date: Jun 28, 2025
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
I just got the 3.6.4 update a couple weeks before receiving the recall letter from Polestar. To my surprise, the car is presenting the “Camera unavailable” way more often after the “fix”. Getting in my car and backing up, I get this error about 3 out of 5 drives, which is super dangerous. I have a toddler at home and feel I’m entitled to have a working backup camera as a safety device. Reddit has plenty of evidence that Polestar did nothing to fix the issue with this update: [XXX] Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I just got the 3.6.4 update a couple weeks before receiving the recall letter from Polestar. To my surprise, the car is presenting the “Camera unavailable” way more often after the “fix”. Getting in my car and backing up, I get this error about 3 out of 5 drives, which is super dangerous. I have a toddler at home and feel I’m entitled to have a working backup camera as a safety device. Reddit has plenty of evidence that Polestar did nothing to fix the issue with this update: [XXX] Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I just got the 3.6.4 update a couple weeks before receiving the recall letter from Polestar. To my surprise, the car is presenting the “Camera unavailable” way more often after the “fix”. Getting in my car and backing up, I get this error about 3 out of 5 drives, which is super dangerous. I have a toddler at home and feel I’m entitled to have a working backup camera as a safety device. Reddit has plenty of evidence that Polestar did nothing to fix the issue with this update: [XXX] Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11669933
Recall Date: Jun 28, 2025
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
When vehicle is put into reverse after latest recall update. Periodically it states rear camera is unavailable
Corrective Action:
When vehicle is put into reverse after latest recall update. Periodically it states rear camera is unavailable
Additional Notes:
When vehicle is put into reverse after latest recall update. Periodically it states rear camera is unavailable
Mfg Campaign: 11669936
Recall Date: Jun 28, 2025
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
The rear view camera consistently fails and gives a camera unavailable error. This is even after the most recent update from Polestar. This can create a very dangerous environment when backing up out of driveways, parking spots, etc.
Corrective Action:
The rear view camera consistently fails and gives a camera unavailable error. This is even after the most recent update from Polestar. This can create a very dangerous environment when backing up out of driveways, parking spots, etc.
Additional Notes:
The rear view camera consistently fails and gives a camera unavailable error. This is even after the most recent update from Polestar. This can create a very dangerous environment when backing up out of driveways, parking spots, etc.
Mfg Campaign: 11669938
Recall Date: Jun 28, 2025
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
The vehicles backup camera still does not consistently work despite receiving an over the air software update to remedy the initial recall of the backup camera not working all the time.
Corrective Action:
The vehicles backup camera still does not consistently work despite receiving an over the air software update to remedy the initial recall of the backup camera not working all the time.
Additional Notes:
The vehicles backup camera still does not consistently work despite receiving an over the air software update to remedy the initial recall of the backup camera not working all the time.
Mfg Campaign: 11669943
Recall Date: Jun 28, 2025
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
When I put the car in reverse I received a warning “Camera Temporarily Unavailable.” The backup camera did not work. This has happened multiple times since the software was updated to version 3.6.4 and as recently as this morning.
Corrective Action:
When I put the car in reverse I received a warning “Camera Temporarily Unavailable.” The backup camera did not work. This has happened multiple times since the software was updated to version 3.6.4 and as recently as this morning.
Additional Notes:
When I put the car in reverse I received a warning “Camera Temporarily Unavailable.” The backup camera did not work. This has happened multiple times since the software was updated to version 3.6.4 and as recently as this morning.
Mfg Campaign: 11669947
Recall Date: Jun 28, 2025
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
Intent of the recent recall was to make the rear view camera reliable, but it has not improved and often (30-40 percent of the time) shows "Camera Is Unavailable".
Corrective Action:
Intent of the recent recall was to make the rear view camera reliable, but it has not improved and often (30-40 percent of the time) shows "Camera Is Unavailable".
Additional Notes:
Intent of the recent recall was to make the rear view camera reliable, but it has not improved and often (30-40 percent of the time) shows "Camera Is Unavailable".
Mfg Campaign: 11669948
Recall Date: Jun 28, 2025
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
Even after software update 3.6.4 to fix recall for rear view camera, it is not working properly. This has happened multiple times since the update and many times since receiving this car in 2022.
Corrective Action:
Even after software update 3.6.4 to fix recall for rear view camera, it is not working properly. This has happened multiple times since the update and many times since receiving this car in 2022.
Additional Notes:
Even after software update 3.6.4 to fix recall for rear view camera, it is not working properly. This has happened multiple times since the update and many times since receiving this car in 2022.
Mfg Campaign: 11669949
Recall Date: Jun 28, 2025
Polestar Automotive Usa, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
Randomly the rear camera is unavailable, a software fix was supposed to solve this issue and was applied to my vehicle and it's still having the same error.
Corrective Action:
Randomly the rear camera is unavailable, a software fix was supposed to solve this issue and was applied to my vehicle and it's still having the same error.
Additional Notes:
Randomly the rear camera is unavailable, a software fix was supposed to solve this issue and was applied to my vehicle and it's still having the same error.
Mfg Campaign: 11669950
Recall Date: Jun 28, 2025
Polestar Automotive Usa, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Polestar release version 3.6.4 update that when applied did not inform us that the one pedal drive was set. The vehicle prior to the update was set to 2 pedal meaning when the gas pedal was let go it would coast and slowly come to a stop. The one pedal immediately was enabled which is a safety as I was not aware and the software did not mention it being activated. It nearly caused me to have a safety issue driving home. The backup camera which has been recalled and polestar sent a notice to update the vehicle is still having failures. Polestar has been creating safety hazards with these software pushes without fully testing it.
Corrective Action:
Polestar release version 3.6.4 update that when applied did not inform us that the one pedal drive was set. The vehicle prior to the update was set to 2 pedal meaning when the gas pedal was let go it would coast and slowly come to a stop. The one pedal immediately was enabled which is a safety as I was not aware and the software did not mention it being activated. It nearly caused me to have a safety issue driving home. The backup camera which has been recalled and polestar sent a notice to update the vehicle is still having failures. Polestar has been creating safety hazards with these software pushes without fully testing it.
Additional Notes:
Polestar release version 3.6.4 update that when applied did not inform us that the one pedal drive was set. The vehicle prior to the update was set to 2 pedal meaning when the gas pedal was let go it would coast and slowly come to a stop. The one pedal immediately was enabled which is a safety as I was not aware and the software did not mention it being activated. It nearly caused me to have a safety issue driving home. The backup camera which has been recalled and polestar sent a notice to update the vehicle is still having failures. Polestar has been creating safety hazards with these software pushes without fully testing it.
Mfg Campaign: 11669953
Recall Date: Jun 28, 2025
Polestar Automotive Usa, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Polestar release version 3.6.4 update that when applied did not inform us that the one pedal drive was set. The vehicle prior to the update was set to 2 pedal meaning when the gas pedal was let go it would coast and slowly come to a stop. The one pedal immediately was enabled which is a safety as I was not aware and the software did not mention it being activated. It nearly caused me to have a safety issue driving home. The backup camera which has been recalled and polestar sent a notice to update the vehicle is still having failures. Polestar has been creating safety hazards with these software pushes without fully testing it.
Corrective Action:
Polestar release version 3.6.4 update that when applied did not inform us that the one pedal drive was set. The vehicle prior to the update was set to 2 pedal meaning when the gas pedal was let go it would coast and slowly come to a stop. The one pedal immediately was enabled which is a safety as I was not aware and the software did not mention it being activated. It nearly caused me to have a safety issue driving home. The backup camera which has been recalled and polestar sent a notice to update the vehicle is still having failures. Polestar has been creating safety hazards with these software pushes without fully testing it.
Additional Notes:
Polestar release version 3.6.4 update that when applied did not inform us that the one pedal drive was set. The vehicle prior to the update was set to 2 pedal meaning when the gas pedal was let go it would coast and slowly come to a stop. The one pedal immediately was enabled which is a safety as I was not aware and the software did not mention it being activated. It nearly caused me to have a safety issue driving home. The backup camera which has been recalled and polestar sent a notice to update the vehicle is still having failures. Polestar has been creating safety hazards with these software pushes without fully testing it.
Mfg Campaign: 11669953
Recall Date: Jun 28, 2025
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