Complaints & Recalls
Official Safety Recalls - Important!
21 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V29
Recall Date: Mar 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Consumer Complaints
986 ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
(IN MOTION). AS IN MANY FORUMS AND YOUTUBE VIDEOS, THE STEERING WHEEL OF MY CAR FEELS SHAKING, WOBBLE OR LOOSE IN THE HIGH-WAYS OR ABOVE 30 MPH. THIS SITUATION IS MAKING IT HARD TO KEEP THE VEHICLE GOING STRAIGHT ON THE ROADS. BEGINNER DRIVERS COULD GET NERVOUS WITH THIS FEELING AND CAUSE ACCIDENTS, AS WELL; FOR THE NORMAL DRIVERS TO KEEP THE CAR STRAIGHT MUST CONSTANTLY (BEYOND OF CURRENT STANDARDS) GIVE INPUTS TO THE STEERING WHEEL, GETTING TIRED SOONER COMPERING WITH OTHER DRIVERS, THE JEEP IS INCREASING THE PROBABILITY OF ACCIDENTS BECAUSE OF THIS DUE IS LIKE BEING FIGHTING AGAINST THE STEERING WHEEL AND THE ONLY ANSWER FROM JEEP IS "THE CAR IS LIKE THAT" WHICH IS REALLY DANGEROUS.
Corrective Action:
(IN MOTION). AS IN MANY FORUMS AND YOUTUBE VIDEOS, THE STEERING WHEEL OF MY CAR FEELS SHAKING, WOBBLE OR LOOSE IN THE HIGH-WAYS OR ABOVE 30 MPH. THIS SITUATION IS MAKING IT HARD TO KEEP THE VEHICLE GOING STRAIGHT ON THE ROADS. BEGINNER DRIVERS COULD GET NERVOUS WITH THIS FEELING AND CAUSE ACCIDENTS, AS WELL; FOR THE NORMAL DRIVERS TO KEEP THE CAR STRAIGHT MUST CONSTANTLY (BEYOND OF CURRENT STANDARDS) GIVE INPUTS TO THE STEERING WHEEL, GETTING TIRED SOONER COMPERING WITH OTHER DRIVERS, THE JEEP IS INCREASING THE PROBABILITY OF ACCIDENTS BECAUSE OF THIS DUE IS LIKE BEING FIGHTING AGAINST THE STEERING WHEEL AND THE ONLY ANSWER FROM JEEP IS "THE CAR IS LIKE THAT" WHICH IS REALLY DANGEROUS.
Additional Notes:
(IN MOTION). AS IN MANY FORUMS AND YOUTUBE VIDEOS, THE STEERING WHEEL OF MY CAR FEELS SHAKING, WOBBLE OR LOOSE IN THE HIGH-WAYS OR ABOVE 30 MPH. THIS SITUATION IS MAKING IT HARD TO KEEP THE VEHICLE GOING STRAIGHT ON THE ROADS. BEGINNER DRIVERS COULD GET NERVOUS WITH THIS FEELING AND CAUSE ACCIDENTS, AS WELL; FOR THE NORMAL DRIVERS TO KEEP THE CAR STRAIGHT MUST CONSTANTLY (BEYOND OF CURRENT STANDARDS) GIVE INPUTS TO THE STEERING WHEEL, GETTING TIRED SOONER COMPERING WITH OTHER DRIVERS, THE JEEP IS INCREASING THE PROBABILITY OF ACCIDENTS BECAUSE OF THIS DUE IS LIKE BEING FIGHTING AGAINST THE STEERING WHEEL AND THE ONLY ANSWER FROM JEEP IS "THE CAR IS LIKE THAT" WHICH IS REALLY DANGEROUS.
Mfg Campaign: 11222627
Recall Date: Jun 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
SINCE VEHICLE WAS NEW, BOUGHT IN JUNE OF 2019 THE VEHICLE WANDERS ON THE HIGHWAY NEEDING CONSTANT CORRECTION. THE STEERING HAS A VERY LOOSE FEELING. DEALER AND FCA CALLS IT "OPERATING AS INTENDED"
Corrective Action:
SINCE VEHICLE WAS NEW, BOUGHT IN JUNE OF 2019 THE VEHICLE WANDERS ON THE HIGHWAY NEEDING CONSTANT CORRECTION. THE STEERING HAS A VERY LOOSE FEELING. DEALER AND FCA CALLS IT "OPERATING AS INTENDED"
Additional Notes:
SINCE VEHICLE WAS NEW, BOUGHT IN JUNE OF 2019 THE VEHICLE WANDERS ON THE HIGHWAY NEEDING CONSTANT CORRECTION. THE STEERING HAS A VERY LOOSE FEELING. DEALER AND FCA CALLS IT "OPERATING AS INTENDED"
Mfg Campaign: 11222515
Recall Date: Jun 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
JEEP HAS DEAD SPOT IN STEERING, ESPECIALLY AT HIGH SPEEDS WHICH MAKES IT WANDER ALL OVER THE ROAD. SUSPENSION AND LINKAGE SEEMS TIGHT SO IT SEEMS LIKE A ELECTRIC STEERING PROGRAMMING/CALIBRATION ISSUE. DEALER TELLS ME NOTHING IS WRONG. THEY ARE WRONG!
Corrective Action:
JEEP HAS DEAD SPOT IN STEERING, ESPECIALLY AT HIGH SPEEDS WHICH MAKES IT WANDER ALL OVER THE ROAD. SUSPENSION AND LINKAGE SEEMS TIGHT SO IT SEEMS LIKE A ELECTRIC STEERING PROGRAMMING/CALIBRATION ISSUE. DEALER TELLS ME NOTHING IS WRONG. THEY ARE WRONG!
Additional Notes:
JEEP HAS DEAD SPOT IN STEERING, ESPECIALLY AT HIGH SPEEDS WHICH MAKES IT WANDER ALL OVER THE ROAD. SUSPENSION AND LINKAGE SEEMS TIGHT SO IT SEEMS LIKE A ELECTRIC STEERING PROGRAMMING/CALIBRATION ISSUE. DEALER TELLS ME NOTHING IS WRONG. THEY ARE WRONG!
Mfg Campaign: 11222566
Recall Date: Jun 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
2019 JEEP WRANGLER UNLIMITED MOAB JL - NO MODIFICATIONS, ALL STOCK, THE STEERING SEVERELY WANDERS. NOTICED AFTER, ABOUT 1500 MILES THE JEEP WILL DRIFT OR WANDER INTO OTHER LANES FOR NO APPARENT REASON. SOME TIME THE JEEP WOULD DRIVE STRAIGHT, OTHER TIMES NOT SO MUCH. THE VEHICLE IS HARD TO KEEP STRAIGHT WITH IN A SINGLE LANE. TOOK THE JEEP TO MY LOCAL DEALER AND THEY COULD NOT FIND ANYTHING WRONG, EVEN WITH ALL THE JEEP TSB'S CONCERNED THAT COULD LOSE CONTROL OF VEHICLE AS IS WANDERS INTO OTHER LANES. NOTE: I HAD A 2017 JEEP UNLIMITED JK WITH NO STEERING ISSUES.
Corrective Action:
2019 JEEP WRANGLER UNLIMITED MOAB JL - NO MODIFICATIONS, ALL STOCK, THE STEERING SEVERELY WANDERS. NOTICED AFTER, ABOUT 1500 MILES THE JEEP WILL DRIFT OR WANDER INTO OTHER LANES FOR NO APPARENT REASON. SOME TIME THE JEEP WOULD DRIVE STRAIGHT, OTHER TIMES NOT SO MUCH. THE VEHICLE IS HARD TO KEEP STRAIGHT WITH IN A SINGLE LANE. TOOK THE JEEP TO MY LOCAL DEALER AND THEY COULD NOT FIND ANYTHING WRONG, EVEN WITH ALL THE JEEP TSB'S CONCERNED THAT COULD LOSE CONTROL OF VEHICLE AS IS WANDERS INTO OTHER LANES. NOTE: I HAD A 2017 JEEP UNLIMITED JK WITH NO STEERING ISSUES.
Additional Notes:
2019 JEEP WRANGLER UNLIMITED MOAB JL - NO MODIFICATIONS, ALL STOCK, THE STEERING SEVERELY WANDERS. NOTICED AFTER, ABOUT 1500 MILES THE JEEP WILL DRIFT OR WANDER INTO OTHER LANES FOR NO APPARENT REASON. SOME TIME THE JEEP WOULD DRIVE STRAIGHT, OTHER TIMES NOT SO MUCH. THE VEHICLE IS HARD TO KEEP STRAIGHT WITH IN A SINGLE LANE. TOOK THE JEEP TO MY LOCAL DEALER AND THEY COULD NOT FIND ANYTHING WRONG, EVEN WITH ALL THE JEEP TSB'S CONCERNED THAT COULD LOSE CONTROL OF VEHICLE AS IS WANDERS INTO OTHER LANES. NOTE: I HAD A 2017 JEEP UNLIMITED JK WITH NO STEERING ISSUES.
Mfg Campaign: 11221351
Recall Date: Jun 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
2019 JEEP WRANGLER RUBICON JL - NO MODIFICATIONS, ALL STOCK. STEERING ISSUES. I NOTICED AT ABOUT 250 MILES, THE JEEP WILL DRIFT IN TO OTHER LANES AT ANY GIVEN TIME FOR NO APPARENT REASON. TRYING TO CORRECT, CAUSES A WOBBLE. IT IS VERY EXHAUSTING AND FRIGHTENING JUST TRYING TO KEEP THE JEEP IN A SINGLE LANE GOING FORWARD AT HIGHWAY SPEEDS WHILE DRIFTING AND CORRECTING. I TOOK THE JEEP TO MY LOCAL DEALER AND THEY TOLD ME THERE WAS A NEW RECALL THAT CAME OUT JUST DAYS AGO. THE RECALL WAS FOR A NEW STEERING DAMPER. I DROVE IT FOR ABOUT A DAY AND ALL SEEMED FINE. NOW, THE JEEP IS BACK TO DRIFTING AGAIN, I THINK NOT AS BAD BUT I DO NOT HAVE MUCH TO COMPARE AS I AM NOW AT 750 MILES AND OWNED 2 WEEKS. I AM VERY CONCERNED THAT SOMEONE COULD GET VERY HURT WHEN THE JEEP DRIFTS IN TO OTHER LANES OR OFF THE SIDE OF THE ROAD. I DID NOT BUY MY JEEP SO THAT I COULD USE IT OFF ROAD OR TO MODIFY. I BOUGHT IT BECAUSE I LIKED EXACTLY THE WAY IT WAS. I AM NOT INTERESTED IN SELLING, TRADING, OR USING THE "LEMON LAW". I AM STRONGLY URGING THE NHTSA PLEASE OPEN AN INVESTIGATION INTO THE STEERING ISSUES BEFORE PEOPLE START GETTING SERIOUSLY HURT.
Corrective Action:
2019 JEEP WRANGLER RUBICON JL - NO MODIFICATIONS, ALL STOCK. STEERING ISSUES. I NOTICED AT ABOUT 250 MILES, THE JEEP WILL DRIFT IN TO OTHER LANES AT ANY GIVEN TIME FOR NO APPARENT REASON. TRYING TO CORRECT, CAUSES A WOBBLE. IT IS VERY EXHAUSTING AND FRIGHTENING JUST TRYING TO KEEP THE JEEP IN A SINGLE LANE GOING FORWARD AT HIGHWAY SPEEDS WHILE DRIFTING AND CORRECTING. I TOOK THE JEEP TO MY LOCAL DEALER AND THEY TOLD ME THERE WAS A NEW RECALL THAT CAME OUT JUST DAYS AGO. THE RECALL WAS FOR A NEW STEERING DAMPER. I DROVE IT FOR ABOUT A DAY AND ALL SEEMED FINE. NOW, THE JEEP IS BACK TO DRIFTING AGAIN, I THINK NOT AS BAD BUT I DO NOT HAVE MUCH TO COMPARE AS I AM NOW AT 750 MILES AND OWNED 2 WEEKS. I AM VERY CONCERNED THAT SOMEONE COULD GET VERY HURT WHEN THE JEEP DRIFTS IN TO OTHER LANES OR OFF THE SIDE OF THE ROAD. I DID NOT BUY MY JEEP SO THAT I COULD USE IT OFF ROAD OR TO MODIFY. I BOUGHT IT BECAUSE I LIKED EXACTLY THE WAY IT WAS. I AM NOT INTERESTED IN SELLING, TRADING, OR USING THE "LEMON LAW". I AM STRONGLY URGING THE NHTSA PLEASE OPEN AN INVESTIGATION INTO THE STEERING ISSUES BEFORE PEOPLE START GETTING SERIOUSLY HURT.
Additional Notes:
2019 JEEP WRANGLER RUBICON JL - NO MODIFICATIONS, ALL STOCK. STEERING ISSUES. I NOTICED AT ABOUT 250 MILES, THE JEEP WILL DRIFT IN TO OTHER LANES AT ANY GIVEN TIME FOR NO APPARENT REASON. TRYING TO CORRECT, CAUSES A WOBBLE. IT IS VERY EXHAUSTING AND FRIGHTENING JUST TRYING TO KEEP THE JEEP IN A SINGLE LANE GOING FORWARD AT HIGHWAY SPEEDS WHILE DRIFTING AND CORRECTING. I TOOK THE JEEP TO MY LOCAL DEALER AND THEY TOLD ME THERE WAS A NEW RECALL THAT CAME OUT JUST DAYS AGO. THE RECALL WAS FOR A NEW STEERING DAMPER. I DROVE IT FOR ABOUT A DAY AND ALL SEEMED FINE. NOW, THE JEEP IS BACK TO DRIFTING AGAIN, I THINK NOT AS BAD BUT I DO NOT HAVE MUCH TO COMPARE AS I AM NOW AT 750 MILES AND OWNED 2 WEEKS. I AM VERY CONCERNED THAT SOMEONE COULD GET VERY HURT WHEN THE JEEP DRIFTS IN TO OTHER LANES OR OFF THE SIDE OF THE ROAD. I DID NOT BUY MY JEEP SO THAT I COULD USE IT OFF ROAD OR TO MODIFY. I BOUGHT IT BECAUSE I LIKED EXACTLY THE WAY IT WAS. I AM NOT INTERESTED IN SELLING, TRADING, OR USING THE "LEMON LAW". I AM STRONGLY URGING THE NHTSA PLEASE OPEN AN INVESTIGATION INTO THE STEERING ISSUES BEFORE PEOPLE START GETTING SERIOUSLY HURT.
Mfg Campaign: 11220473
Recall Date: Jun 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2019 JEEP WRANGLER DRIFTS WHEN DRIVING. I'VE HAD 4 JEEPS WRANGLERS AND NEVER HAD THIS PROBLEM. ACTUALLY TOOK IT BACK IMMEDIATELY AFTER PURCHASE WITH COMPLAINT AND WAS TOLD IT'S THE NEW SUSPENSION. ALSO WENT BACK AGAIN WITH SAME COMPLAINT AND HAD SERVICE PERSON DRIVE IT BUT WAS AGAIN TOLD THERE'S NO PROBLEM. I LIVE IN RURAL AREA AND A LOT OF 2 LANE ROADS AND SO AFRAID OF NOT BEING ABLE TO KEEP IT IN MY LANE WHILE DRIVING. AT THE AGE 73 NOTHING SOLVED AND I'M VERY DISAPPOINTED WITH THIS VEHICLE.
Corrective Action:
2019 JEEP WRANGLER DRIFTS WHEN DRIVING. I'VE HAD 4 JEEPS WRANGLERS AND NEVER HAD THIS PROBLEM. ACTUALLY TOOK IT BACK IMMEDIATELY AFTER PURCHASE WITH COMPLAINT AND WAS TOLD IT'S THE NEW SUSPENSION. ALSO WENT BACK AGAIN WITH SAME COMPLAINT AND HAD SERVICE PERSON DRIVE IT BUT WAS AGAIN TOLD THERE'S NO PROBLEM. I LIVE IN RURAL AREA AND A LOT OF 2 LANE ROADS AND SO AFRAID OF NOT BEING ABLE TO KEEP IT IN MY LANE WHILE DRIVING. AT THE AGE 73 NOTHING SOLVED AND I'M VERY DISAPPOINTED WITH THIS VEHICLE.
Additional Notes:
2019 JEEP WRANGLER DRIFTS WHEN DRIVING. I'VE HAD 4 JEEPS WRANGLERS AND NEVER HAD THIS PROBLEM. ACTUALLY TOOK IT BACK IMMEDIATELY AFTER PURCHASE WITH COMPLAINT AND WAS TOLD IT'S THE NEW SUSPENSION. ALSO WENT BACK AGAIN WITH SAME COMPLAINT AND HAD SERVICE PERSON DRIVE IT BUT WAS AGAIN TOLD THERE'S NO PROBLEM. I LIVE IN RURAL AREA AND A LOT OF 2 LANE ROADS AND SO AFRAID OF NOT BEING ABLE TO KEEP IT IN MY LANE WHILE DRIVING. AT THE AGE 73 NOTHING SOLVED AND I'M VERY DISAPPOINTED WITH THIS VEHICLE.
Mfg Campaign: 11219931
Recall Date: Jun 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
STEERING WANDERS, FLOATS, CANNOT HOLD JEEP IN STRAIGHT LINE. VERY LOOSE STEERING. 2ND PROBLEM- MOTOR OR TRANSMISSION SURGES AND LURCHES FORWARD AT LOW RPM'S AND LOW SPEEDS CAUSING VEHICLE TO JUMP OR LURCH FORWARD
Corrective Action:
STEERING WANDERS, FLOATS, CANNOT HOLD JEEP IN STRAIGHT LINE. VERY LOOSE STEERING. 2ND PROBLEM- MOTOR OR TRANSMISSION SURGES AND LURCHES FORWARD AT LOW RPM'S AND LOW SPEEDS CAUSING VEHICLE TO JUMP OR LURCH FORWARD
Additional Notes:
STEERING WANDERS, FLOATS, CANNOT HOLD JEEP IN STRAIGHT LINE. VERY LOOSE STEERING. 2ND PROBLEM- MOTOR OR TRANSMISSION SURGES AND LURCHES FORWARD AT LOW RPM'S AND LOW SPEEDS CAUSING VEHICLE TO JUMP OR LURCH FORWARD
Mfg Campaign: 11220154
Recall Date: Jun 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
STEERING WANDERS, FLOATS, CANNOT HOLD JEEP IN STRAIGHT LINE. VERY LOOSE STEERING. 2ND PROBLEM- MOTOR OR TRANSMISSION SURGES AND LURCHES FORWARD AT LOW RPM'S AND LOW SPEEDS CAUSING VEHICLE TO JUMP OR LURCH FORWARD
Corrective Action:
STEERING WANDERS, FLOATS, CANNOT HOLD JEEP IN STRAIGHT LINE. VERY LOOSE STEERING. 2ND PROBLEM- MOTOR OR TRANSMISSION SURGES AND LURCHES FORWARD AT LOW RPM'S AND LOW SPEEDS CAUSING VEHICLE TO JUMP OR LURCH FORWARD
Additional Notes:
STEERING WANDERS, FLOATS, CANNOT HOLD JEEP IN STRAIGHT LINE. VERY LOOSE STEERING. 2ND PROBLEM- MOTOR OR TRANSMISSION SURGES AND LURCHES FORWARD AT LOW RPM'S AND LOW SPEEDS CAUSING VEHICLE TO JUMP OR LURCH FORWARD
Mfg Campaign: 11220154
Recall Date: Jun 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING WANDERS, FLOATS, CANNOT HOLD JEEP IN STRAIGHT LINE. VERY LOOSE STEERING. 2ND PROBLEM- MOTOR OR TRANSMISSION SURGES AND LURCHES FORWARD AT LOW RPM'S AND LOW SPEEDS CAUSING VEHICLE TO JUMP OR LURCH FORWARD
Corrective Action:
STEERING WANDERS, FLOATS, CANNOT HOLD JEEP IN STRAIGHT LINE. VERY LOOSE STEERING. 2ND PROBLEM- MOTOR OR TRANSMISSION SURGES AND LURCHES FORWARD AT LOW RPM'S AND LOW SPEEDS CAUSING VEHICLE TO JUMP OR LURCH FORWARD
Additional Notes:
STEERING WANDERS, FLOATS, CANNOT HOLD JEEP IN STRAIGHT LINE. VERY LOOSE STEERING. 2ND PROBLEM- MOTOR OR TRANSMISSION SURGES AND LURCHES FORWARD AT LOW RPM'S AND LOW SPEEDS CAUSING VEHICLE TO JUMP OR LURCH FORWARD
Mfg Campaign: 11220154
Recall Date: Jun 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VEERED LEFT AND RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LUCAS-SMITH CHRYSLER CENTER (636-933-5000, LOCATED AT 1600 PARKWAY W, FESTUS, MO 63028) WHERE IT WAS DIAGNOSED THAT THE VEHICLE PERFORMED AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 700.
Corrective Action:
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VEERED LEFT AND RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LUCAS-SMITH CHRYSLER CENTER (636-933-5000, LOCATED AT 1600 PARKWAY W, FESTUS, MO 63028) WHERE IT WAS DIAGNOSED THAT THE VEHICLE PERFORMED AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 700.
Additional Notes:
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VEERED LEFT AND RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LUCAS-SMITH CHRYSLER CENTER (636-933-5000, LOCATED AT 1600 PARKWAY W, FESTUS, MO 63028) WHERE IT WAS DIAGNOSED THAT THE VEHICLE PERFORMED AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 700.
Mfg Campaign: 11219452
Recall Date: Jun 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I RECENTLY RENTED A 2019 JEEP WRANGLER FROM AVIS AT MCCARRAN AIRPORT IN LAS VEGAS. THE AVIS VEHICLE NUMBER WAS 90380010. THE RENTAL AGREEMENT NUMBER WAS 420140943. THE VEHICLE HAD AN AFTERMARKET PIECE OF ELECTRONIC EQUIPMENT INSTALLED BY AVIS UNDER THE DRIVER SIDE DASHBOARD, PROBABLY A GPS DEVICE OF SOME KIND. THE DEVICE WAS PLUGGED INTO THE VEHICLE'S ELECTRICAL SYSTEM ON THE LEFT HAND WALL OF THE PASSENGER COMPARTMENT, WITH A CORD ABOUT 12-18 INCHES LONG STRETCHED OUT UNDER THE DASHBOARD. THE DEVICE WAS VERY POORLY INSTALLED. WHILE I WAS DRIVING, THE DEVICE DROPPED OUT FROM BEHIND THE DASHBOARD, AND THE CORD WRAPPED ITSELF AROUND THE BRAKE PEDAL, WITH THE DEVICE ITSELF FALLING IMMEDIATELY BEHIND THE PEDAL. THE ACTUAL DEVICE WAS ABOUT 2 INCHES BY 3 INCHES. IT BLOCKED THE BRAKE PEDAL, REDUCING AVAILABLE BRAKING BY 80 PERCENT. FORTUNATELY, I WAS TRAVELING AT A SLOW SPEED ON A QUIET STREET AND WAS ABLE TO BRING THE CAR TO A HALT.
Corrective Action:
I RECENTLY RENTED A 2019 JEEP WRANGLER FROM AVIS AT MCCARRAN AIRPORT IN LAS VEGAS. THE AVIS VEHICLE NUMBER WAS 90380010. THE RENTAL AGREEMENT NUMBER WAS 420140943. THE VEHICLE HAD AN AFTERMARKET PIECE OF ELECTRONIC EQUIPMENT INSTALLED BY AVIS UNDER THE DRIVER SIDE DASHBOARD, PROBABLY A GPS DEVICE OF SOME KIND. THE DEVICE WAS PLUGGED INTO THE VEHICLE'S ELECTRICAL SYSTEM ON THE LEFT HAND WALL OF THE PASSENGER COMPARTMENT, WITH A CORD ABOUT 12-18 INCHES LONG STRETCHED OUT UNDER THE DASHBOARD. THE DEVICE WAS VERY POORLY INSTALLED. WHILE I WAS DRIVING, THE DEVICE DROPPED OUT FROM BEHIND THE DASHBOARD, AND THE CORD WRAPPED ITSELF AROUND THE BRAKE PEDAL, WITH THE DEVICE ITSELF FALLING IMMEDIATELY BEHIND THE PEDAL. THE ACTUAL DEVICE WAS ABOUT 2 INCHES BY 3 INCHES. IT BLOCKED THE BRAKE PEDAL, REDUCING AVAILABLE BRAKING BY 80 PERCENT. FORTUNATELY, I WAS TRAVELING AT A SLOW SPEED ON A QUIET STREET AND WAS ABLE TO BRING THE CAR TO A HALT.
Additional Notes:
I RECENTLY RENTED A 2019 JEEP WRANGLER FROM AVIS AT MCCARRAN AIRPORT IN LAS VEGAS. THE AVIS VEHICLE NUMBER WAS 90380010. THE RENTAL AGREEMENT NUMBER WAS 420140943. THE VEHICLE HAD AN AFTERMARKET PIECE OF ELECTRONIC EQUIPMENT INSTALLED BY AVIS UNDER THE DRIVER SIDE DASHBOARD, PROBABLY A GPS DEVICE OF SOME KIND. THE DEVICE WAS PLUGGED INTO THE VEHICLE'S ELECTRICAL SYSTEM ON THE LEFT HAND WALL OF THE PASSENGER COMPARTMENT, WITH A CORD ABOUT 12-18 INCHES LONG STRETCHED OUT UNDER THE DASHBOARD. THE DEVICE WAS VERY POORLY INSTALLED. WHILE I WAS DRIVING, THE DEVICE DROPPED OUT FROM BEHIND THE DASHBOARD, AND THE CORD WRAPPED ITSELF AROUND THE BRAKE PEDAL, WITH THE DEVICE ITSELF FALLING IMMEDIATELY BEHIND THE PEDAL. THE ACTUAL DEVICE WAS ABOUT 2 INCHES BY 3 INCHES. IT BLOCKED THE BRAKE PEDAL, REDUCING AVAILABLE BRAKING BY 80 PERCENT. FORTUNATELY, I WAS TRAVELING AT A SLOW SPEED ON A QUIET STREET AND WAS ABLE TO BRING THE CAR TO A HALT.
Mfg Campaign: 11218695
Recall Date: Jun 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING ISSUES CAUSED BY WEAK STEERING COMPONENTS AND POOR SUSPENSION GEOMETRY. DEATH WOBBLE AND JUMPY, LOOSE, WANDERING STEERING FROM FACTORY. BROUGHT INTO DEALER MAY FOR UPDATED OEM TRACKBAR WITH STIFFER BUSHING UPDATE AND UPDATED STEERING STABILIZER. THIS HAS TIGHTENED STEERING SOMEWHAT AND REDUCED THE AMPLITUDE OF DEATH WOBBLE BUT HAS NOT ELIMINATED IT. JEEP STILL WANDERS AND JUMPS ONTO ADJACENT LANES WHEN HITTING EXPANSION JOINT ON FREEWAY. DEALER SERVICE MANAGER REFUSES TO CONSIDER ALTERNATIVE FIXES THAT HAVE BEEN SHOWN TO HAVE POSITIVE RESULTS FOR OTHERS. WIND NOISE FROM A PILLAR AND FREEDOM TOP. DEALER NOTED BUT FAILED TO FIX INADEQUATE DEFROSTER CHANNELING RESULTS IN THE DEFROSTER ONLY CLEARING THE CENTER OF WINDSHIELD. DRIVER CANNOT SEE OUT OF WI SHIELD. DESIGN FLAW SINCE THIS IS ON ALL 2018 AND 2019 JL. DEALER REFUSES TO FIX FRAGILE WINDSHIELD GLASS. SERVICE MANAGER AGER REFUSES TO CONSIDER THIS AN ISSUE EVE. THOUGH 1000S HAVE LOST THEIR WINDSHIELD AND HAVE BROKEN NUMEROUS ONES IN SHORT ABOUT TS OF TIME TOO SHORT LOWER CONTROL ARMCOUNTRY OL ARMS IN NOT ENOUGH CASTER AND LACK OF A CASTER ADJUSTMENT RESULTS IN POOR STEERING. ALL ABOVE ITEMS OCCUR WHEN JEEP IS IN MOTION AND REPRESENTS TS A HAZARD ON THE ROAD. *DT
Corrective Action:
STEERING ISSUES CAUSED BY WEAK STEERING COMPONENTS AND POOR SUSPENSION GEOMETRY. DEATH WOBBLE AND JUMPY, LOOSE, WANDERING STEERING FROM FACTORY. BROUGHT INTO DEALER MAY FOR UPDATED OEM TRACKBAR WITH STIFFER BUSHING UPDATE AND UPDATED STEERING STABILIZER. THIS HAS TIGHTENED STEERING SOMEWHAT AND REDUCED THE AMPLITUDE OF DEATH WOBBLE BUT HAS NOT ELIMINATED IT. JEEP STILL WANDERS AND JUMPS ONTO ADJACENT LANES WHEN HITTING EXPANSION JOINT ON FREEWAY. DEALER SERVICE MANAGER REFUSES TO CONSIDER ALTERNATIVE FIXES THAT HAVE BEEN SHOWN TO HAVE POSITIVE RESULTS FOR OTHERS. WIND NOISE FROM A PILLAR AND FREEDOM TOP. DEALER NOTED BUT FAILED TO FIX INADEQUATE DEFROSTER CHANNELING RESULTS IN THE DEFROSTER ONLY CLEARING THE CENTER OF WINDSHIELD. DRIVER CANNOT SEE OUT OF WI SHIELD. DESIGN FLAW SINCE THIS IS ON ALL 2018 AND 2019 JL. DEALER REFUSES TO FIX FRAGILE WINDSHIELD GLASS. SERVICE MANAGER AGER REFUSES TO CONSIDER THIS AN ISSUE EVE. THOUGH 1000S HAVE LOST THEIR WINDSHIELD AND HAVE BROKEN NUMEROUS ONES IN SHORT ABOUT TS OF TIME TOO SHORT LOWER CONTROL ARMCOUNTRY OL ARMS IN NOT ENOUGH CASTER AND LACK OF A CASTER ADJUSTMENT RESULTS IN POOR STEERING. ALL ABOVE ITEMS OCCUR WHEN JEEP IS IN MOTION AND REPRESENTS TS A HAZARD ON THE ROAD. *DT
Additional Notes:
STEERING ISSUES CAUSED BY WEAK STEERING COMPONENTS AND POOR SUSPENSION GEOMETRY. DEATH WOBBLE AND JUMPY, LOOSE, WANDERING STEERING FROM FACTORY. BROUGHT INTO DEALER MAY FOR UPDATED OEM TRACKBAR WITH STIFFER BUSHING UPDATE AND UPDATED STEERING STABILIZER. THIS HAS TIGHTENED STEERING SOMEWHAT AND REDUCED THE AMPLITUDE OF DEATH WOBBLE BUT HAS NOT ELIMINATED IT. JEEP STILL WANDERS AND JUMPS ONTO ADJACENT LANES WHEN HITTING EXPANSION JOINT ON FREEWAY. DEALER SERVICE MANAGER REFUSES TO CONSIDER ALTERNATIVE FIXES THAT HAVE BEEN SHOWN TO HAVE POSITIVE RESULTS FOR OTHERS. WIND NOISE FROM A PILLAR AND FREEDOM TOP. DEALER NOTED BUT FAILED TO FIX INADEQUATE DEFROSTER CHANNELING RESULTS IN THE DEFROSTER ONLY CLEARING THE CENTER OF WINDSHIELD. DRIVER CANNOT SEE OUT OF WI SHIELD. DESIGN FLAW SINCE THIS IS ON ALL 2018 AND 2019 JL. DEALER REFUSES TO FIX FRAGILE WINDSHIELD GLASS. SERVICE MANAGER AGER REFUSES TO CONSIDER THIS AN ISSUE EVE. THOUGH 1000S HAVE LOST THEIR WINDSHIELD AND HAVE BROKEN NUMEROUS ONES IN SHORT ABOUT TS OF TIME TOO SHORT LOWER CONTROL ARMCOUNTRY OL ARMS IN NOT ENOUGH CASTER AND LACK OF A CASTER ADJUSTMENT RESULTS IN POOR STEERING. ALL ABOVE ITEMS OCCUR WHEN JEEP IS IN MOTION AND REPRESENTS TS A HAZARD ON THE ROAD. *DT
Mfg Campaign: 11218488
Recall Date: Jun 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
STEERING ISSUES CAUSED BY WEAK STEERING COMPONENTS AND POOR SUSPENSION GEOMETRY. DEATH WOBBLE AND JUMPY, LOOSE, WANDERING STEERING FROM FACTORY. BROUGHT INTO DEALER MAY FOR UPDATED OEM TRACKBAR WITH STIFFER BUSHING UPDATE AND UPDATED STEERING STABILIZER. THIS HAS TIGHTENED STEERING SOMEWHAT AND REDUCED THE AMPLITUDE OF DEATH WOBBLE BUT HAS NOT ELIMINATED IT. JEEP STILL WANDERS AND JUMPS ONTO ADJACENT LANES WHEN HITTING EXPANSION JOINT ON FREEWAY. DEALER SERVICE MANAGER REFUSES TO CONSIDER ALTERNATIVE FIXES THAT HAVE BEEN SHOWN TO HAVE POSITIVE RESULTS FOR OTHERS. WIND NOISE FROM A PILLAR AND FREEDOM TOP. DEALER NOTED BUT FAILED TO FIX INADEQUATE DEFROSTER CHANNELING RESULTS IN THE DEFROSTER ONLY CLEARING THE CENTER OF WINDSHIELD. DRIVER CANNOT SEE OUT OF WI SHIELD. DESIGN FLAW SINCE THIS IS ON ALL 2018 AND 2019 JL. DEALER REFUSES TO FIX FRAGILE WINDSHIELD GLASS. SERVICE MANAGER AGER REFUSES TO CONSIDER THIS AN ISSUE EVE. THOUGH 1000S HAVE LOST THEIR WINDSHIELD AND HAVE BROKEN NUMEROUS ONES IN SHORT ABOUT TS OF TIME TOO SHORT LOWER CONTROL ARMCOUNTRY OL ARMS IN NOT ENOUGH CASTER AND LACK OF A CASTER ADJUSTMENT RESULTS IN POOR STEERING. ALL ABOVE ITEMS OCCUR WHEN JEEP IS IN MOTION AND REPRESENTS TS A HAZARD ON THE ROAD. *DT
Corrective Action:
STEERING ISSUES CAUSED BY WEAK STEERING COMPONENTS AND POOR SUSPENSION GEOMETRY. DEATH WOBBLE AND JUMPY, LOOSE, WANDERING STEERING FROM FACTORY. BROUGHT INTO DEALER MAY FOR UPDATED OEM TRACKBAR WITH STIFFER BUSHING UPDATE AND UPDATED STEERING STABILIZER. THIS HAS TIGHTENED STEERING SOMEWHAT AND REDUCED THE AMPLITUDE OF DEATH WOBBLE BUT HAS NOT ELIMINATED IT. JEEP STILL WANDERS AND JUMPS ONTO ADJACENT LANES WHEN HITTING EXPANSION JOINT ON FREEWAY. DEALER SERVICE MANAGER REFUSES TO CONSIDER ALTERNATIVE FIXES THAT HAVE BEEN SHOWN TO HAVE POSITIVE RESULTS FOR OTHERS. WIND NOISE FROM A PILLAR AND FREEDOM TOP. DEALER NOTED BUT FAILED TO FIX INADEQUATE DEFROSTER CHANNELING RESULTS IN THE DEFROSTER ONLY CLEARING THE CENTER OF WINDSHIELD. DRIVER CANNOT SEE OUT OF WI SHIELD. DESIGN FLAW SINCE THIS IS ON ALL 2018 AND 2019 JL. DEALER REFUSES TO FIX FRAGILE WINDSHIELD GLASS. SERVICE MANAGER AGER REFUSES TO CONSIDER THIS AN ISSUE EVE. THOUGH 1000S HAVE LOST THEIR WINDSHIELD AND HAVE BROKEN NUMEROUS ONES IN SHORT ABOUT TS OF TIME TOO SHORT LOWER CONTROL ARMCOUNTRY OL ARMS IN NOT ENOUGH CASTER AND LACK OF A CASTER ADJUSTMENT RESULTS IN POOR STEERING. ALL ABOVE ITEMS OCCUR WHEN JEEP IS IN MOTION AND REPRESENTS TS A HAZARD ON THE ROAD. *DT
Additional Notes:
STEERING ISSUES CAUSED BY WEAK STEERING COMPONENTS AND POOR SUSPENSION GEOMETRY. DEATH WOBBLE AND JUMPY, LOOSE, WANDERING STEERING FROM FACTORY. BROUGHT INTO DEALER MAY FOR UPDATED OEM TRACKBAR WITH STIFFER BUSHING UPDATE AND UPDATED STEERING STABILIZER. THIS HAS TIGHTENED STEERING SOMEWHAT AND REDUCED THE AMPLITUDE OF DEATH WOBBLE BUT HAS NOT ELIMINATED IT. JEEP STILL WANDERS AND JUMPS ONTO ADJACENT LANES WHEN HITTING EXPANSION JOINT ON FREEWAY. DEALER SERVICE MANAGER REFUSES TO CONSIDER ALTERNATIVE FIXES THAT HAVE BEEN SHOWN TO HAVE POSITIVE RESULTS FOR OTHERS. WIND NOISE FROM A PILLAR AND FREEDOM TOP. DEALER NOTED BUT FAILED TO FIX INADEQUATE DEFROSTER CHANNELING RESULTS IN THE DEFROSTER ONLY CLEARING THE CENTER OF WINDSHIELD. DRIVER CANNOT SEE OUT OF WI SHIELD. DESIGN FLAW SINCE THIS IS ON ALL 2018 AND 2019 JL. DEALER REFUSES TO FIX FRAGILE WINDSHIELD GLASS. SERVICE MANAGER AGER REFUSES TO CONSIDER THIS AN ISSUE EVE. THOUGH 1000S HAVE LOST THEIR WINDSHIELD AND HAVE BROKEN NUMEROUS ONES IN SHORT ABOUT TS OF TIME TOO SHORT LOWER CONTROL ARMCOUNTRY OL ARMS IN NOT ENOUGH CASTER AND LACK OF A CASTER ADJUSTMENT RESULTS IN POOR STEERING. ALL ABOVE ITEMS OCCUR WHEN JEEP IS IN MOTION AND REPRESENTS TS A HAZARD ON THE ROAD. *DT
Mfg Campaign: 11218488
Recall Date: Jun 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
STEERING ISSUES CAUSED BY WEAK STEERING COMPONENTS AND POOR SUSPENSION GEOMETRY. DEATH WOBBLE AND JUMPY, LOOSE, WANDERING STEERING FROM FACTORY. BROUGHT INTO DEALER MAY FOR UPDATED OEM TRACKBAR WITH STIFFER BUSHING UPDATE AND UPDATED STEERING STABILIZER. THIS HAS TIGHTENED STEERING SOMEWHAT AND REDUCED THE AMPLITUDE OF DEATH WOBBLE BUT HAS NOT ELIMINATED IT. JEEP STILL WANDERS AND JUMPS ONTO ADJACENT LANES WHEN HITTING EXPANSION JOINT ON FREEWAY. DEALER SERVICE MANAGER REFUSES TO CONSIDER ALTERNATIVE FIXES THAT HAVE BEEN SHOWN TO HAVE POSITIVE RESULTS FOR OTHERS. WIND NOISE FROM A PILLAR AND FREEDOM TOP. DEALER NOTED BUT FAILED TO FIX INADEQUATE DEFROSTER CHANNELING RESULTS IN THE DEFROSTER ONLY CLEARING THE CENTER OF WINDSHIELD. DRIVER CANNOT SEE OUT OF WI SHIELD. DESIGN FLAW SINCE THIS IS ON ALL 2018 AND 2019 JL. DEALER REFUSES TO FIX FRAGILE WINDSHIELD GLASS. SERVICE MANAGER AGER REFUSES TO CONSIDER THIS AN ISSUE EVE. THOUGH 1000S HAVE LOST THEIR WINDSHIELD AND HAVE BROKEN NUMEROUS ONES IN SHORT ABOUT TS OF TIME TOO SHORT LOWER CONTROL ARMCOUNTRY OL ARMS IN NOT ENOUGH CASTER AND LACK OF A CASTER ADJUSTMENT RESULTS IN POOR STEERING. ALL ABOVE ITEMS OCCUR WHEN JEEP IS IN MOTION AND REPRESENTS TS A HAZARD ON THE ROAD. *DT
Corrective Action:
STEERING ISSUES CAUSED BY WEAK STEERING COMPONENTS AND POOR SUSPENSION GEOMETRY. DEATH WOBBLE AND JUMPY, LOOSE, WANDERING STEERING FROM FACTORY. BROUGHT INTO DEALER MAY FOR UPDATED OEM TRACKBAR WITH STIFFER BUSHING UPDATE AND UPDATED STEERING STABILIZER. THIS HAS TIGHTENED STEERING SOMEWHAT AND REDUCED THE AMPLITUDE OF DEATH WOBBLE BUT HAS NOT ELIMINATED IT. JEEP STILL WANDERS AND JUMPS ONTO ADJACENT LANES WHEN HITTING EXPANSION JOINT ON FREEWAY. DEALER SERVICE MANAGER REFUSES TO CONSIDER ALTERNATIVE FIXES THAT HAVE BEEN SHOWN TO HAVE POSITIVE RESULTS FOR OTHERS. WIND NOISE FROM A PILLAR AND FREEDOM TOP. DEALER NOTED BUT FAILED TO FIX INADEQUATE DEFROSTER CHANNELING RESULTS IN THE DEFROSTER ONLY CLEARING THE CENTER OF WINDSHIELD. DRIVER CANNOT SEE OUT OF WI SHIELD. DESIGN FLAW SINCE THIS IS ON ALL 2018 AND 2019 JL. DEALER REFUSES TO FIX FRAGILE WINDSHIELD GLASS. SERVICE MANAGER AGER REFUSES TO CONSIDER THIS AN ISSUE EVE. THOUGH 1000S HAVE LOST THEIR WINDSHIELD AND HAVE BROKEN NUMEROUS ONES IN SHORT ABOUT TS OF TIME TOO SHORT LOWER CONTROL ARMCOUNTRY OL ARMS IN NOT ENOUGH CASTER AND LACK OF A CASTER ADJUSTMENT RESULTS IN POOR STEERING. ALL ABOVE ITEMS OCCUR WHEN JEEP IS IN MOTION AND REPRESENTS TS A HAZARD ON THE ROAD. *DT
Additional Notes:
STEERING ISSUES CAUSED BY WEAK STEERING COMPONENTS AND POOR SUSPENSION GEOMETRY. DEATH WOBBLE AND JUMPY, LOOSE, WANDERING STEERING FROM FACTORY. BROUGHT INTO DEALER MAY FOR UPDATED OEM TRACKBAR WITH STIFFER BUSHING UPDATE AND UPDATED STEERING STABILIZER. THIS HAS TIGHTENED STEERING SOMEWHAT AND REDUCED THE AMPLITUDE OF DEATH WOBBLE BUT HAS NOT ELIMINATED IT. JEEP STILL WANDERS AND JUMPS ONTO ADJACENT LANES WHEN HITTING EXPANSION JOINT ON FREEWAY. DEALER SERVICE MANAGER REFUSES TO CONSIDER ALTERNATIVE FIXES THAT HAVE BEEN SHOWN TO HAVE POSITIVE RESULTS FOR OTHERS. WIND NOISE FROM A PILLAR AND FREEDOM TOP. DEALER NOTED BUT FAILED TO FIX INADEQUATE DEFROSTER CHANNELING RESULTS IN THE DEFROSTER ONLY CLEARING THE CENTER OF WINDSHIELD. DRIVER CANNOT SEE OUT OF WI SHIELD. DESIGN FLAW SINCE THIS IS ON ALL 2018 AND 2019 JL. DEALER REFUSES TO FIX FRAGILE WINDSHIELD GLASS. SERVICE MANAGER AGER REFUSES TO CONSIDER THIS AN ISSUE EVE. THOUGH 1000S HAVE LOST THEIR WINDSHIELD AND HAVE BROKEN NUMEROUS ONES IN SHORT ABOUT TS OF TIME TOO SHORT LOWER CONTROL ARMCOUNTRY OL ARMS IN NOT ENOUGH CASTER AND LACK OF A CASTER ADJUSTMENT RESULTS IN POOR STEERING. ALL ABOVE ITEMS OCCUR WHEN JEEP IS IN MOTION AND REPRESENTS TS A HAZARD ON THE ROAD. *DT
Mfg Campaign: 11218488
Recall Date: Jun 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE STEERING IS LOOSE. OVER 1 INCH OF PLAY IN STEERING DRIFTS TO LEFT AND RIGHT AND UNABLE TO CONTROL AT ANY SPEED. CONSTANTLY HAVE TO FIGHT THE WHEEL. I AM AFRAID TO DRIVE IT. $52,000 TO REMAIN IN THE DEALERSHIP REPAIR SHOP IS PATHETIC. I TOOK MINE BACK AFTER 3 DAYS AND NOW I AM FIGHTING AND FILING LEMON LAW. I WAS TOLD BY THE DEALERSHIP CHRYSLER TOLD THEM NOT TO FIX IT UNTIL THEY DETERMINED IF A RECALL WOULD BE SENT OUT, BUT THEY KNEW THERE WAS A PROBLEM.
Corrective Action:
THE STEERING IS LOOSE. OVER 1 INCH OF PLAY IN STEERING DRIFTS TO LEFT AND RIGHT AND UNABLE TO CONTROL AT ANY SPEED. CONSTANTLY HAVE TO FIGHT THE WHEEL. I AM AFRAID TO DRIVE IT. $52,000 TO REMAIN IN THE DEALERSHIP REPAIR SHOP IS PATHETIC. I TOOK MINE BACK AFTER 3 DAYS AND NOW I AM FIGHTING AND FILING LEMON LAW. I WAS TOLD BY THE DEALERSHIP CHRYSLER TOLD THEM NOT TO FIX IT UNTIL THEY DETERMINED IF A RECALL WOULD BE SENT OUT, BUT THEY KNEW THERE WAS A PROBLEM.
Additional Notes:
THE STEERING IS LOOSE. OVER 1 INCH OF PLAY IN STEERING DRIFTS TO LEFT AND RIGHT AND UNABLE TO CONTROL AT ANY SPEED. CONSTANTLY HAVE TO FIGHT THE WHEEL. I AM AFRAID TO DRIVE IT. $52,000 TO REMAIN IN THE DEALERSHIP REPAIR SHOP IS PATHETIC. I TOOK MINE BACK AFTER 3 DAYS AND NOW I AM FIGHTING AND FILING LEMON LAW. I WAS TOLD BY THE DEALERSHIP CHRYSLER TOLD THEM NOT TO FIX IT UNTIL THEY DETERMINED IF A RECALL WOULD BE SENT OUT, BUT THEY KNEW THERE WAS A PROBLEM.
Mfg Campaign: 11217743
Recall Date: Jun 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING AT SPEEDS ABOVE 25 MPH WITH THIS VEHICLE YOU WILL NOTICE THAT THERE'S TOO MUCH PLAY IN THE STEERING, REQUIRING CONSTANT CORRECTIONS ESPECIALLY ON THE FREEWAY. DRIFTING FROM LEFT TO RIGHT TRYING TO KEEP THE VEHICLE BETWEEN LANES ON THE ROADS/FREEWAYS CAN TO LEAD TO DRIVERS FATIGUE; WHICH COULD LEAD TO A SERIOUS ACCIDENT.
Corrective Action:
STEERING AT SPEEDS ABOVE 25 MPH WITH THIS VEHICLE YOU WILL NOTICE THAT THERE'S TOO MUCH PLAY IN THE STEERING, REQUIRING CONSTANT CORRECTIONS ESPECIALLY ON THE FREEWAY. DRIFTING FROM LEFT TO RIGHT TRYING TO KEEP THE VEHICLE BETWEEN LANES ON THE ROADS/FREEWAYS CAN TO LEAD TO DRIVERS FATIGUE; WHICH COULD LEAD TO A SERIOUS ACCIDENT.
Additional Notes:
STEERING AT SPEEDS ABOVE 25 MPH WITH THIS VEHICLE YOU WILL NOTICE THAT THERE'S TOO MUCH PLAY IN THE STEERING, REQUIRING CONSTANT CORRECTIONS ESPECIALLY ON THE FREEWAY. DRIFTING FROM LEFT TO RIGHT TRYING TO KEEP THE VEHICLE BETWEEN LANES ON THE ROADS/FREEWAYS CAN TO LEAD TO DRIVERS FATIGUE; WHICH COULD LEAD TO A SERIOUS ACCIDENT.
Mfg Campaign: 11217216
Recall Date: May 31, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING ON OUR NEW JEEP WRANGLER IS ALL OVER THE PLACE. YOU CONSTANTLY HAVE TO CORRECT AS THE CAR MOVES FROM SIDE TO SIDE CAUSING A VERY DANGEROUS SITUATION AND THE APPEARANCE YOU ARE AN IMPAIRED DRIVER. IT IS NOT SAFE TO DRIVE THIS CAR AND IT IS BRAND NEW.
Corrective Action:
STEERING ON OUR NEW JEEP WRANGLER IS ALL OVER THE PLACE. YOU CONSTANTLY HAVE TO CORRECT AS THE CAR MOVES FROM SIDE TO SIDE CAUSING A VERY DANGEROUS SITUATION AND THE APPEARANCE YOU ARE AN IMPAIRED DRIVER. IT IS NOT SAFE TO DRIVE THIS CAR AND IT IS BRAND NEW.
Additional Notes:
STEERING ON OUR NEW JEEP WRANGLER IS ALL OVER THE PLACE. YOU CONSTANTLY HAVE TO CORRECT AS THE CAR MOVES FROM SIDE TO SIDE CAUSING A VERY DANGEROUS SITUATION AND THE APPEARANCE YOU ARE AN IMPAIRED DRIVER. IT IS NOT SAFE TO DRIVE THIS CAR AND IT IS BRAND NEW.
Mfg Campaign: 11210235
Recall Date: May 28, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE STEERING ON A BRAND NEW 2019 JEEP WRANGLER JL WITH LESS THAN 100 MILES HAS VERY LOOSE STEERING WITH A DEAD SPOT AT THE TOP. IT IS EXTREMELY CHALLENGING TO MAINTAIN A LANE WHEN DRIVING, ESPECIALLY AT HIGHWAY SPEED REQUIRING CONSTANT INPUT FROM THE DRIVER. UNDER HARD BRAKING THE VEHICLE WILL PULL TO THE RIGHT. THE DEALER SERVICE DEPARTMENT SUPPOSEDLY PERFORMED A 4-WHEEL ALIGNMENT PRIOR TO ME PURCHASING THE VEHICLE AFTER MY INITIAL COMPLIANT DURING TEST DRIVING. THIS IS A SAFETY ISSUE.
Corrective Action:
THE STEERING ON A BRAND NEW 2019 JEEP WRANGLER JL WITH LESS THAN 100 MILES HAS VERY LOOSE STEERING WITH A DEAD SPOT AT THE TOP. IT IS EXTREMELY CHALLENGING TO MAINTAIN A LANE WHEN DRIVING, ESPECIALLY AT HIGHWAY SPEED REQUIRING CONSTANT INPUT FROM THE DRIVER. UNDER HARD BRAKING THE VEHICLE WILL PULL TO THE RIGHT. THE DEALER SERVICE DEPARTMENT SUPPOSEDLY PERFORMED A 4-WHEEL ALIGNMENT PRIOR TO ME PURCHASING THE VEHICLE AFTER MY INITIAL COMPLIANT DURING TEST DRIVING. THIS IS A SAFETY ISSUE.
Additional Notes:
THE STEERING ON A BRAND NEW 2019 JEEP WRANGLER JL WITH LESS THAN 100 MILES HAS VERY LOOSE STEERING WITH A DEAD SPOT AT THE TOP. IT IS EXTREMELY CHALLENGING TO MAINTAIN A LANE WHEN DRIVING, ESPECIALLY AT HIGHWAY SPEED REQUIRING CONSTANT INPUT FROM THE DRIVER. UNDER HARD BRAKING THE VEHICLE WILL PULL TO THE RIGHT. THE DEALER SERVICE DEPARTMENT SUPPOSEDLY PERFORMED A 4-WHEEL ALIGNMENT PRIOR TO ME PURCHASING THE VEHICLE AFTER MY INITIAL COMPLIANT DURING TEST DRIVING. THIS IS A SAFETY ISSUE.
Mfg Campaign: 11210123
Recall Date: May 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY BRAND NEW 2019 2-DR. JEEP WRANGLER JL HAS A SERIOUS STEERING PROBLEM. AT HIGHWAY SPEEDS, ESPECIALLY ABOVE 50MPH, THE STEERING WHEEL NEEDS CONSTANT SMALL ADJUSTMENTS TO KEEP THE VEHICLE IN ITS LANE. BOTH I AND MY WIFE FIND IT DIFFICULT TO KEEP THE VEHICLE ON TRACK IN NORMAL HIGHWAY DRIVING CONDITIONS. WE FEEL THAT THIS IS A SERIOUS SAFETY CONCERN. THE SLIGHTEST DISTRACTION OF THE DRIVER'S ATTENTION FROM THE CONSTANT NEED FOR SMALL STEERING CORRECTIONS COULD AND WILL EVENTUALLY RESULT IN THE VEHICLE WANDERING OUT OF ITS LANE INTO AN ADJACENT LANE, CAUSING A HIGH-SPEED ACCIDENT. UNFORTUNATELY, A CURSORY INVESTIGATION OF SUCH AN ACCIDENT WOULD PROBABLY AND UNJUSTIFIABLY RESULT IN A FINDING OF DRIVER INATTENTIVENESS, COMPLETELY OVERLOOKING THE UNDERLYING MECHANICAL CAUSE. OUR DEALERSHIP SERVICE REPRESENTATIVE STATES THAT HE IS UNAWARE OF THIS PROBLEM WITH THESE VEHICLES, EVEN THOUGH THE INTERNET IS FLOODED WITH COMPLAINTS AND ANECDOTAL ACCOUNTS OF THIS PROBLEM WITH THE 2018 AND 2019 WRANGLER JL'S. THE MANUFACTURER, FIAT CHRYSLER, HAS YET TO PROVIDE DEFINITIVE ACKNOWLEDGEMENT OR REMEDY FOR THIS PROBLEM. GIVEN THE SERIOUSNESS OF A STEERING MALFUNCTION IN THE 2018 AND 2019 WRANGLER JL VEHICLES, AND THE PROBABILITY OF ITS CAUSING OR HAVING CAUSED SERIOUS ACCIDENTS, WE SINCERELY HOPE THE NHTSA WILL ENGAGE FIAT CHRYSLER TO ADDRESS THIS PROBLEM AT THE EARLIEST POSSIBLE TIME. *TR
Corrective Action:
MY BRAND NEW 2019 2-DR. JEEP WRANGLER JL HAS A SERIOUS STEERING PROBLEM. AT HIGHWAY SPEEDS, ESPECIALLY ABOVE 50MPH, THE STEERING WHEEL NEEDS CONSTANT SMALL ADJUSTMENTS TO KEEP THE VEHICLE IN ITS LANE. BOTH I AND MY WIFE FIND IT DIFFICULT TO KEEP THE VEHICLE ON TRACK IN NORMAL HIGHWAY DRIVING CONDITIONS. WE FEEL THAT THIS IS A SERIOUS SAFETY CONCERN. THE SLIGHTEST DISTRACTION OF THE DRIVER'S ATTENTION FROM THE CONSTANT NEED FOR SMALL STEERING CORRECTIONS COULD AND WILL EVENTUALLY RESULT IN THE VEHICLE WANDERING OUT OF ITS LANE INTO AN ADJACENT LANE, CAUSING A HIGH-SPEED ACCIDENT. UNFORTUNATELY, A CURSORY INVESTIGATION OF SUCH AN ACCIDENT WOULD PROBABLY AND UNJUSTIFIABLY RESULT IN A FINDING OF DRIVER INATTENTIVENESS, COMPLETELY OVERLOOKING THE UNDERLYING MECHANICAL CAUSE. OUR DEALERSHIP SERVICE REPRESENTATIVE STATES THAT HE IS UNAWARE OF THIS PROBLEM WITH THESE VEHICLES, EVEN THOUGH THE INTERNET IS FLOODED WITH COMPLAINTS AND ANECDOTAL ACCOUNTS OF THIS PROBLEM WITH THE 2018 AND 2019 WRANGLER JL'S. THE MANUFACTURER, FIAT CHRYSLER, HAS YET TO PROVIDE DEFINITIVE ACKNOWLEDGEMENT OR REMEDY FOR THIS PROBLEM. GIVEN THE SERIOUSNESS OF A STEERING MALFUNCTION IN THE 2018 AND 2019 WRANGLER JL VEHICLES, AND THE PROBABILITY OF ITS CAUSING OR HAVING CAUSED SERIOUS ACCIDENTS, WE SINCERELY HOPE THE NHTSA WILL ENGAGE FIAT CHRYSLER TO ADDRESS THIS PROBLEM AT THE EARLIEST POSSIBLE TIME. *TR
Additional Notes:
MY BRAND NEW 2019 2-DR. JEEP WRANGLER JL HAS A SERIOUS STEERING PROBLEM. AT HIGHWAY SPEEDS, ESPECIALLY ABOVE 50MPH, THE STEERING WHEEL NEEDS CONSTANT SMALL ADJUSTMENTS TO KEEP THE VEHICLE IN ITS LANE. BOTH I AND MY WIFE FIND IT DIFFICULT TO KEEP THE VEHICLE ON TRACK IN NORMAL HIGHWAY DRIVING CONDITIONS. WE FEEL THAT THIS IS A SERIOUS SAFETY CONCERN. THE SLIGHTEST DISTRACTION OF THE DRIVER'S ATTENTION FROM THE CONSTANT NEED FOR SMALL STEERING CORRECTIONS COULD AND WILL EVENTUALLY RESULT IN THE VEHICLE WANDERING OUT OF ITS LANE INTO AN ADJACENT LANE, CAUSING A HIGH-SPEED ACCIDENT. UNFORTUNATELY, A CURSORY INVESTIGATION OF SUCH AN ACCIDENT WOULD PROBABLY AND UNJUSTIFIABLY RESULT IN A FINDING OF DRIVER INATTENTIVENESS, COMPLETELY OVERLOOKING THE UNDERLYING MECHANICAL CAUSE. OUR DEALERSHIP SERVICE REPRESENTATIVE STATES THAT HE IS UNAWARE OF THIS PROBLEM WITH THESE VEHICLES, EVEN THOUGH THE INTERNET IS FLOODED WITH COMPLAINTS AND ANECDOTAL ACCOUNTS OF THIS PROBLEM WITH THE 2018 AND 2019 WRANGLER JL'S. THE MANUFACTURER, FIAT CHRYSLER, HAS YET TO PROVIDE DEFINITIVE ACKNOWLEDGEMENT OR REMEDY FOR THIS PROBLEM. GIVEN THE SERIOUSNESS OF A STEERING MALFUNCTION IN THE 2018 AND 2019 WRANGLER JL VEHICLES, AND THE PROBABILITY OF ITS CAUSING OR HAVING CAUSED SERIOUS ACCIDENTS, WE SINCERELY HOPE THE NHTSA WILL ENGAGE FIAT CHRYSLER TO ADDRESS THIS PROBLEM AT THE EARLIEST POSSIBLE TIME. *TR
Mfg Campaign: 11210026
Recall Date: May 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING WANDERS AND HAS WAY TOO MUCH PLAY CAUSING THE JEEP TO DRIFT TO ONE SIDE OF THE LANE OR THE OTHER AND IS VERY SLOW TO RESPOND TO YOUR EFFORTS TO CORRECT THE DRIFT. DANGEROUS.
Corrective Action:
STEERING WANDERS AND HAS WAY TOO MUCH PLAY CAUSING THE JEEP TO DRIFT TO ONE SIDE OF THE LANE OR THE OTHER AND IS VERY SLOW TO RESPOND TO YOUR EFFORTS TO CORRECT THE DRIFT. DANGEROUS.
Additional Notes:
STEERING WANDERS AND HAS WAY TOO MUCH PLAY CAUSING THE JEEP TO DRIFT TO ONE SIDE OF THE LANE OR THE OTHER AND IS VERY SLOW TO RESPOND TO YOUR EFFORTS TO CORRECT THE DRIFT. DANGEROUS.
Mfg Campaign: 11210027
Recall Date: May 26, 2019
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