Complaints & Recalls
Official Safety Recalls - Important!
21 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V29
Recall Date: Mar 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Consumer Complaints
986 ComplaintsChrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, ATTEMPTED TO SLOW DOWN WITH THE FOOT ON THE BRAKE PEDAL. THE RPM'S INCREASED AND THE VEHICLE SPONTANEOUSLY ACCELERATED, STRIKING THE VEHICLE IN FRONT. THE FAILURE OCCURRED ON THREE OCCASIONS. THE POLICE WAS PRESENT, BUT NO REPORT WAS FILED. NO INJURIES WERE REPORTED. THE VEHICLE WAS DRIVEN TO THE DEALER HUFFINES CHRYSLER/JEEP (1024 S STEMMONS FWY, LEWISVILLE, TX 75067) THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 800.
Corrective Action:
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, ATTEMPTED TO SLOW DOWN WITH THE FOOT ON THE BRAKE PEDAL. THE RPM'S INCREASED AND THE VEHICLE SPONTANEOUSLY ACCELERATED, STRIKING THE VEHICLE IN FRONT. THE FAILURE OCCURRED ON THREE OCCASIONS. THE POLICE WAS PRESENT, BUT NO REPORT WAS FILED. NO INJURIES WERE REPORTED. THE VEHICLE WAS DRIVEN TO THE DEALER HUFFINES CHRYSLER/JEEP (1024 S STEMMONS FWY, LEWISVILLE, TX 75067) THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 800.
Additional Notes:
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, ATTEMPTED TO SLOW DOWN WITH THE FOOT ON THE BRAKE PEDAL. THE RPM'S INCREASED AND THE VEHICLE SPONTANEOUSLY ACCELERATED, STRIKING THE VEHICLE IN FRONT. THE FAILURE OCCURRED ON THREE OCCASIONS. THE POLICE WAS PRESENT, BUT NO REPORT WAS FILED. NO INJURIES WERE REPORTED. THE VEHICLE WAS DRIVEN TO THE DEALER HUFFINES CHRYSLER/JEEP (1024 S STEMMONS FWY, LEWISVILLE, TX 75067) THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 800.
Mfg Campaign: 11233835
Recall Date: Jul 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
PURCHASED VECHILE NEW WHEN DRIVING ON THE HIGHWAY AT SPEEDS 50 MPH AND OVER, THERE IS TO MUCH PLAY IN THE STEERING. YOU HAVE TO CONSTANTLY CORRECT THE STEERING, TOOK IT TO THE DEALER THEY SAID THEY FOUND THE ALIGNMENT PIN UPSIDE DOWN AND CORRECTED. DROVE THE VECHILE HOME. BUT ONCE YOU GET ON THE HIGHWAY AT SPEEDS OVER 50 MPH IT STILL DOES THE SAME THING. VECHILE ONLY HAS 150 MILES ON IT. HAVE MANY PEOPLE WITH THE SAME COMPLAINT.
Corrective Action:
PURCHASED VECHILE NEW WHEN DRIVING ON THE HIGHWAY AT SPEEDS 50 MPH AND OVER, THERE IS TO MUCH PLAY IN THE STEERING. YOU HAVE TO CONSTANTLY CORRECT THE STEERING, TOOK IT TO THE DEALER THEY SAID THEY FOUND THE ALIGNMENT PIN UPSIDE DOWN AND CORRECTED. DROVE THE VECHILE HOME. BUT ONCE YOU GET ON THE HIGHWAY AT SPEEDS OVER 50 MPH IT STILL DOES THE SAME THING. VECHILE ONLY HAS 150 MILES ON IT. HAVE MANY PEOPLE WITH THE SAME COMPLAINT.
Additional Notes:
PURCHASED VECHILE NEW WHEN DRIVING ON THE HIGHWAY AT SPEEDS 50 MPH AND OVER, THERE IS TO MUCH PLAY IN THE STEERING. YOU HAVE TO CONSTANTLY CORRECT THE STEERING, TOOK IT TO THE DEALER THEY SAID THEY FOUND THE ALIGNMENT PIN UPSIDE DOWN AND CORRECTED. DROVE THE VECHILE HOME. BUT ONCE YOU GET ON THE HIGHWAY AT SPEEDS OVER 50 MPH IT STILL DOES THE SAME THING. VECHILE ONLY HAS 150 MILES ON IT. HAVE MANY PEOPLE WITH THE SAME COMPLAINT.
Mfg Campaign: 11233598
Recall Date: Jul 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING THE VEHICLE FORWARD, THE STEERING WHEEL HAS SLOP IN IT. I CANNOT KEEP IT STRAIGHT. I'M CONSTANTLY HAVING TO CORRECT THE WHEEL. I HAVE RETURNED THE VEHICLE TO THE DEALERSHIP 3 TIMES AND THEY ARE NOT FIXING IT. THE VEHICLE WAS PURCHASED NEW AND NOW HAS 1300 MILES ON IT. IT IS VERY UNSAFE TO DRIVE. IT FEELS LIKE DRIVING AN OLD FARM TRACTOR.
Corrective Action:
WHILE DRIVING THE VEHICLE FORWARD, THE STEERING WHEEL HAS SLOP IN IT. I CANNOT KEEP IT STRAIGHT. I'M CONSTANTLY HAVING TO CORRECT THE WHEEL. I HAVE RETURNED THE VEHICLE TO THE DEALERSHIP 3 TIMES AND THEY ARE NOT FIXING IT. THE VEHICLE WAS PURCHASED NEW AND NOW HAS 1300 MILES ON IT. IT IS VERY UNSAFE TO DRIVE. IT FEELS LIKE DRIVING AN OLD FARM TRACTOR.
Additional Notes:
WHILE DRIVING THE VEHICLE FORWARD, THE STEERING WHEEL HAS SLOP IN IT. I CANNOT KEEP IT STRAIGHT. I'M CONSTANTLY HAVING TO CORRECT THE WHEEL. I HAVE RETURNED THE VEHICLE TO THE DEALERSHIP 3 TIMES AND THEY ARE NOT FIXING IT. THE VEHICLE WAS PURCHASED NEW AND NOW HAS 1300 MILES ON IT. IT IS VERY UNSAFE TO DRIVE. IT FEELS LIKE DRIVING AN OLD FARM TRACTOR.
Mfg Campaign: 11233619
Recall Date: Jul 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
VEHICLE WANDERS AND THE STEERING IS SLOPPY AND LOOSE JEEP CASE NUMBER: 587-539-40
Corrective Action:
VEHICLE WANDERS AND THE STEERING IS SLOPPY AND LOOSE JEEP CASE NUMBER: 587-539-40
Additional Notes:
VEHICLE WANDERS AND THE STEERING IS SLOPPY AND LOOSE JEEP CASE NUMBER: 587-539-40
Mfg Campaign: 11232927
Recall Date: Jul 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I HAVE EXPERIENCED THE DEATH WOBBLE AFTER DRIVING OVER A BUMPY ROAD AT ABOUT 55 MPH. IN ADDITION, I HAVE EXPERIENCED WHAT I CALL WHEEL HOP WHEN HITTING VARIOUS BUMPS IN THE ROAD. I THOUGHT A MIGHT LOSE CONTROL OF THE CAR WHEN IT STARTED TO SHAKE VIOLENTLY BUT SLOWED DOWN AND PULLED OVER TO THE SIDE OF THE ROAD. I AM TAKING IT TO THE DEALER TOMORROW (JULY 18, 2019)
Corrective Action:
I HAVE EXPERIENCED THE DEATH WOBBLE AFTER DRIVING OVER A BUMPY ROAD AT ABOUT 55 MPH. IN ADDITION, I HAVE EXPERIENCED WHAT I CALL WHEEL HOP WHEN HITTING VARIOUS BUMPS IN THE ROAD. I THOUGHT A MIGHT LOSE CONTROL OF THE CAR WHEN IT STARTED TO SHAKE VIOLENTLY BUT SLOWED DOWN AND PULLED OVER TO THE SIDE OF THE ROAD. I AM TAKING IT TO THE DEALER TOMORROW (JULY 18, 2019)
Additional Notes:
I HAVE EXPERIENCED THE DEATH WOBBLE AFTER DRIVING OVER A BUMPY ROAD AT ABOUT 55 MPH. IN ADDITION, I HAVE EXPERIENCED WHAT I CALL WHEEL HOP WHEN HITTING VARIOUS BUMPS IN THE ROAD. I THOUGHT A MIGHT LOSE CONTROL OF THE CAR WHEN IT STARTED TO SHAKE VIOLENTLY BUT SLOWED DOWN AND PULLED OVER TO THE SIDE OF THE ROAD. I AM TAKING IT TO THE DEALER TOMORROW (JULY 18, 2019)
Mfg Campaign: 11232936
Recall Date: Jul 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WE PURCHASED THE VEHICLE 7/2019. IT WAS A TRANSFER FROM ANOTHER DEALERSHIP AND WE DID NOT TEST DRIVE THIS PARTICULAR VEHICLE. WE HAVE TEST DRIVEN THE SAME MODEL BEFORE AND HAD NO ISSUES. ON OUR WAY HOME, WE NOTICED THAT THE CAR HAS VERY LOOSE STEERING. THERE IS "GIVE" APPROXIMATELY 2 INCHES TO EITHER SIDE AND THE VEHICLE IS DIFFICULT TO KEEP IN LANE. WE TOOK THE VEHICLE BACK TO THE JEEP SERVICE DEPARTMENT AND THEY COULD NOT FIND ANYTHING WRONG. THEY CLAIM THE PCM IS UP TO DATE AND THE STABILIZERS ARE NEW. THE DEALERSHIP SAYS THERE IS NOTHING THEY CAN DO. THIS VEHICLE, IN MY OPINION, WITH THE LOOSE STEERING IS POTENTIALLY DANGEROUS TO DRIVE. SEARCH THROUGH MULTIPLE JEEP WRANGLER JL FOURMS SHOW MULTIPLE COMPLAINTS OF THE SAME ISSUE.
Corrective Action:
WE PURCHASED THE VEHICLE 7/2019. IT WAS A TRANSFER FROM ANOTHER DEALERSHIP AND WE DID NOT TEST DRIVE THIS PARTICULAR VEHICLE. WE HAVE TEST DRIVEN THE SAME MODEL BEFORE AND HAD NO ISSUES. ON OUR WAY HOME, WE NOTICED THAT THE CAR HAS VERY LOOSE STEERING. THERE IS "GIVE" APPROXIMATELY 2 INCHES TO EITHER SIDE AND THE VEHICLE IS DIFFICULT TO KEEP IN LANE. WE TOOK THE VEHICLE BACK TO THE JEEP SERVICE DEPARTMENT AND THEY COULD NOT FIND ANYTHING WRONG. THEY CLAIM THE PCM IS UP TO DATE AND THE STABILIZERS ARE NEW. THE DEALERSHIP SAYS THERE IS NOTHING THEY CAN DO. THIS VEHICLE, IN MY OPINION, WITH THE LOOSE STEERING IS POTENTIALLY DANGEROUS TO DRIVE. SEARCH THROUGH MULTIPLE JEEP WRANGLER JL FOURMS SHOW MULTIPLE COMPLAINTS OF THE SAME ISSUE.
Additional Notes:
WE PURCHASED THE VEHICLE 7/2019. IT WAS A TRANSFER FROM ANOTHER DEALERSHIP AND WE DID NOT TEST DRIVE THIS PARTICULAR VEHICLE. WE HAVE TEST DRIVEN THE SAME MODEL BEFORE AND HAD NO ISSUES. ON OUR WAY HOME, WE NOTICED THAT THE CAR HAS VERY LOOSE STEERING. THERE IS "GIVE" APPROXIMATELY 2 INCHES TO EITHER SIDE AND THE VEHICLE IS DIFFICULT TO KEEP IN LANE. WE TOOK THE VEHICLE BACK TO THE JEEP SERVICE DEPARTMENT AND THEY COULD NOT FIND ANYTHING WRONG. THEY CLAIM THE PCM IS UP TO DATE AND THE STABILIZERS ARE NEW. THE DEALERSHIP SAYS THERE IS NOTHING THEY CAN DO. THIS VEHICLE, IN MY OPINION, WITH THE LOOSE STEERING IS POTENTIALLY DANGEROUS TO DRIVE. SEARCH THROUGH MULTIPLE JEEP WRANGLER JL FOURMS SHOW MULTIPLE COMPLAINTS OF THE SAME ISSUE.
Mfg Campaign: 11232440
Recall Date: Jul 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
SEVERE, EXHAUSTING AND NEAR CONSTANT UNSAFE STEERING TO KEEP JEEP IN DRIVING LANE. ESPECIALLY, AT HIGHWAY SPEED 50MPH OR ABOVE. THERE IS A SERIOUS UNSAFE PROBLEM WITH THE STEERING ON MY 2019 JEEP WRANGLER JL UNLIMITED RUBICON! I WAS IN FEAR OF CRASHING DUE TO THE NEED TO CONSTANTLY CORRECT THE VAGUE STEERING. THE 2019 WRANGLER DRIFTS AND SEEMS TO OVER-CORRECT BOTH TO THE LEFT AND RIGHT. IT FEELS LIKE I'M ON A ROCKING BOAT.
Corrective Action:
SEVERE, EXHAUSTING AND NEAR CONSTANT UNSAFE STEERING TO KEEP JEEP IN DRIVING LANE. ESPECIALLY, AT HIGHWAY SPEED 50MPH OR ABOVE. THERE IS A SERIOUS UNSAFE PROBLEM WITH THE STEERING ON MY 2019 JEEP WRANGLER JL UNLIMITED RUBICON! I WAS IN FEAR OF CRASHING DUE TO THE NEED TO CONSTANTLY CORRECT THE VAGUE STEERING. THE 2019 WRANGLER DRIFTS AND SEEMS TO OVER-CORRECT BOTH TO THE LEFT AND RIGHT. IT FEELS LIKE I'M ON A ROCKING BOAT.
Additional Notes:
SEVERE, EXHAUSTING AND NEAR CONSTANT UNSAFE STEERING TO KEEP JEEP IN DRIVING LANE. ESPECIALLY, AT HIGHWAY SPEED 50MPH OR ABOVE. THERE IS A SERIOUS UNSAFE PROBLEM WITH THE STEERING ON MY 2019 JEEP WRANGLER JL UNLIMITED RUBICON! I WAS IN FEAR OF CRASHING DUE TO THE NEED TO CONSTANTLY CORRECT THE VAGUE STEERING. THE 2019 WRANGLER DRIFTS AND SEEMS TO OVER-CORRECT BOTH TO THE LEFT AND RIGHT. IT FEELS LIKE I'M ON A ROCKING BOAT.
Mfg Campaign: 11231843
Recall Date: Jul 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE 2019 JEEP WRANGLER UNLIMITED RUBICON HAS LOOSE STEERING WHICH CAUSES THE VEHICLE TO WANDER LEFT OR RIGHT WHILE DRIVING STRAIGHT IN BOTH CITY AND INTERSTATE SCENARIOS. IT REQUIRES CONSTANT CORRECTION AND IF YOU HIT A BIG GUST OF WIND, IT'S VERY HARD TO CONTROL. I'VE HAD IT FOR JUST OVER 1 WEEK AND HAS APPROXIMATELY 800 MILES. I'VE LOWERED THE PSI IN ALL TIRES TO THE DOCUMENTED 37 PSI AND HAD THE STEERING WHEEL DAMPENER RECALL COMPLETED, BUT THE PROBLEM STILL EXISTS. I'VE TAKEN IT INTO A JEEP AUTHORIZED SERVICE CENTER AND THEY ADJUSTED THE TOE, BUT SAID THAT THE VEHICLE IS OPERATING AS DESIGNED EVEN WITH APPROXIMATELY 2" OF PLAY IN THE STEERING TO BOTH LEFT AND RIGHT AFTER ALL ADJUSTMENTS. WE TEST DROVE OTHER 2019 WRANGLERS ON THE LOT WHICH EXPERIENCED THE SAME PROBLEM. THEY CONTINUE TO CLAIM THIS IS A JEEP THING, BUT OTHERS HAVE REPORTED NO PROBLEMS WITH THEIR STEERING AND HAVE VIDEOS ONLINE SHOWING THEY ARE NOT CONSTANTLY CORRECTING. I ASKED THEM TO REPLACE THE TRACK BAR, DRAG LINKS, AND ENSURE ALL STEERING COMPONENTS ARE TIGHT AND ON SPEC, BUT THEY WILL NOT REPLACE ANY PARTS UNDER WARRANTY BECAUSE THEY SAID IT WILL NOT FIX THE ISSUE. THEY WILL REPLACE THE PARTS IF I PAY OUT OF POCKET.
Corrective Action:
THE 2019 JEEP WRANGLER UNLIMITED RUBICON HAS LOOSE STEERING WHICH CAUSES THE VEHICLE TO WANDER LEFT OR RIGHT WHILE DRIVING STRAIGHT IN BOTH CITY AND INTERSTATE SCENARIOS. IT REQUIRES CONSTANT CORRECTION AND IF YOU HIT A BIG GUST OF WIND, IT'S VERY HARD TO CONTROL. I'VE HAD IT FOR JUST OVER 1 WEEK AND HAS APPROXIMATELY 800 MILES. I'VE LOWERED THE PSI IN ALL TIRES TO THE DOCUMENTED 37 PSI AND HAD THE STEERING WHEEL DAMPENER RECALL COMPLETED, BUT THE PROBLEM STILL EXISTS. I'VE TAKEN IT INTO A JEEP AUTHORIZED SERVICE CENTER AND THEY ADJUSTED THE TOE, BUT SAID THAT THE VEHICLE IS OPERATING AS DESIGNED EVEN WITH APPROXIMATELY 2" OF PLAY IN THE STEERING TO BOTH LEFT AND RIGHT AFTER ALL ADJUSTMENTS. WE TEST DROVE OTHER 2019 WRANGLERS ON THE LOT WHICH EXPERIENCED THE SAME PROBLEM. THEY CONTINUE TO CLAIM THIS IS A JEEP THING, BUT OTHERS HAVE REPORTED NO PROBLEMS WITH THEIR STEERING AND HAVE VIDEOS ONLINE SHOWING THEY ARE NOT CONSTANTLY CORRECTING. I ASKED THEM TO REPLACE THE TRACK BAR, DRAG LINKS, AND ENSURE ALL STEERING COMPONENTS ARE TIGHT AND ON SPEC, BUT THEY WILL NOT REPLACE ANY PARTS UNDER WARRANTY BECAUSE THEY SAID IT WILL NOT FIX THE ISSUE. THEY WILL REPLACE THE PARTS IF I PAY OUT OF POCKET.
Additional Notes:
THE 2019 JEEP WRANGLER UNLIMITED RUBICON HAS LOOSE STEERING WHICH CAUSES THE VEHICLE TO WANDER LEFT OR RIGHT WHILE DRIVING STRAIGHT IN BOTH CITY AND INTERSTATE SCENARIOS. IT REQUIRES CONSTANT CORRECTION AND IF YOU HIT A BIG GUST OF WIND, IT'S VERY HARD TO CONTROL. I'VE HAD IT FOR JUST OVER 1 WEEK AND HAS APPROXIMATELY 800 MILES. I'VE LOWERED THE PSI IN ALL TIRES TO THE DOCUMENTED 37 PSI AND HAD THE STEERING WHEEL DAMPENER RECALL COMPLETED, BUT THE PROBLEM STILL EXISTS. I'VE TAKEN IT INTO A JEEP AUTHORIZED SERVICE CENTER AND THEY ADJUSTED THE TOE, BUT SAID THAT THE VEHICLE IS OPERATING AS DESIGNED EVEN WITH APPROXIMATELY 2" OF PLAY IN THE STEERING TO BOTH LEFT AND RIGHT AFTER ALL ADJUSTMENTS. WE TEST DROVE OTHER 2019 WRANGLERS ON THE LOT WHICH EXPERIENCED THE SAME PROBLEM. THEY CONTINUE TO CLAIM THIS IS A JEEP THING, BUT OTHERS HAVE REPORTED NO PROBLEMS WITH THEIR STEERING AND HAVE VIDEOS ONLINE SHOWING THEY ARE NOT CONSTANTLY CORRECTING. I ASKED THEM TO REPLACE THE TRACK BAR, DRAG LINKS, AND ENSURE ALL STEERING COMPONENTS ARE TIGHT AND ON SPEC, BUT THEY WILL NOT REPLACE ANY PARTS UNDER WARRANTY BECAUSE THEY SAID IT WILL NOT FIX THE ISSUE. THEY WILL REPLACE THE PARTS IF I PAY OUT OF POCKET.
Mfg Campaign: 11231773
Recall Date: Jul 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
2019 WRANGLER JL PURCHASED ON APRIL 30. ORDERED THE VEHICLE AND PICKED IT UP AT THE DEALERSHIP 220 MILES FROM HOME AND TRAILERED IT HOME. DID NOT TEST DRIVE IT AT THE DEALERSHIP. IMMEDIATELY UPON DRIVING, FOUND THE STEERING TO BE A PROBLEM. VEHICLE WANDERS ALL OVER THE ROAD. NEARLY IMPOSSIBLE TO KEEP IT IN THE LANE OF TRAVEL AT SPEEDS OVER 45. THIS IS KEEPING US FROM DRIVING IT REGULARLY AND ONLY USE IT WHEN MAKING SHORT TRIPS IN TOWN (35 MPH AND BELOW). PAID NEARLY $48K FOR THIS VEHICLE. CALLED DEALERSHIP. THEY SAID THEY HAVE NOT HEARD OF THIS PROBLEM BEFORE. THIS VEHICLE IS DANGEROUS AND I AM STUCK WITH IT FOR NOW WITH NO OPTION. HOPEFULLY, A RECALL TAKES PLACE.
Corrective Action:
2019 WRANGLER JL PURCHASED ON APRIL 30. ORDERED THE VEHICLE AND PICKED IT UP AT THE DEALERSHIP 220 MILES FROM HOME AND TRAILERED IT HOME. DID NOT TEST DRIVE IT AT THE DEALERSHIP. IMMEDIATELY UPON DRIVING, FOUND THE STEERING TO BE A PROBLEM. VEHICLE WANDERS ALL OVER THE ROAD. NEARLY IMPOSSIBLE TO KEEP IT IN THE LANE OF TRAVEL AT SPEEDS OVER 45. THIS IS KEEPING US FROM DRIVING IT REGULARLY AND ONLY USE IT WHEN MAKING SHORT TRIPS IN TOWN (35 MPH AND BELOW). PAID NEARLY $48K FOR THIS VEHICLE. CALLED DEALERSHIP. THEY SAID THEY HAVE NOT HEARD OF THIS PROBLEM BEFORE. THIS VEHICLE IS DANGEROUS AND I AM STUCK WITH IT FOR NOW WITH NO OPTION. HOPEFULLY, A RECALL TAKES PLACE.
Additional Notes:
2019 WRANGLER JL PURCHASED ON APRIL 30. ORDERED THE VEHICLE AND PICKED IT UP AT THE DEALERSHIP 220 MILES FROM HOME AND TRAILERED IT HOME. DID NOT TEST DRIVE IT AT THE DEALERSHIP. IMMEDIATELY UPON DRIVING, FOUND THE STEERING TO BE A PROBLEM. VEHICLE WANDERS ALL OVER THE ROAD. NEARLY IMPOSSIBLE TO KEEP IT IN THE LANE OF TRAVEL AT SPEEDS OVER 45. THIS IS KEEPING US FROM DRIVING IT REGULARLY AND ONLY USE IT WHEN MAKING SHORT TRIPS IN TOWN (35 MPH AND BELOW). PAID NEARLY $48K FOR THIS VEHICLE. CALLED DEALERSHIP. THEY SAID THEY HAVE NOT HEARD OF THIS PROBLEM BEFORE. THIS VEHICLE IS DANGEROUS AND I AM STUCK WITH IT FOR NOW WITH NO OPTION. HOPEFULLY, A RECALL TAKES PLACE.
Mfg Campaign: 11231803
Recall Date: Jul 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING HAS A DEAD SPOT IN THE WHEEL WITH ABOUT 2 INCHES OF PLAY. CONSTANTLY HAVE TO MAKE CORRECTIONS. VERY HARD TO STAY ON ROAD
Corrective Action:
STEERING HAS A DEAD SPOT IN THE WHEEL WITH ABOUT 2 INCHES OF PLAY. CONSTANTLY HAVE TO MAKE CORRECTIONS. VERY HARD TO STAY ON ROAD
Additional Notes:
STEERING HAS A DEAD SPOT IN THE WHEEL WITH ABOUT 2 INCHES OF PLAY. CONSTANTLY HAVE TO MAKE CORRECTIONS. VERY HARD TO STAY ON ROAD
Mfg Campaign: 11231826
Recall Date: Jul 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WRANGLER SAHARA HAS APPX 3" OF PLAY IN THE STEERING EACH SIDE OF CENTER FROM SIDE TO SIDE BEFORE IT ENGAGES WHEEL MOVEMENT WHILE DRIVING ON CITY STREETS. EVEN AT LOW SPEEDS OF 30 MPH YOU HAVE TO CONSTANTLY FIGHT AND CORRECT THE STEERING WHEEL LEFT/RIGHT BETWEEN THE 10 O'CLOCK AND 2 O'CLOCK HAND POSITION TO KEEP THE CAR STRAIGHT IN THE LANE OR IT WANDERS OUT OF LANE. PROBLEM IS WORSE AT 55 MPH+ ON A HIGHWAY AND FEELS UNSAFE TO DRIVE ABOVE 55 MPH. IT LOOKS AND FEELS LIKE I AM WEAVING IN THE LANE SIDE TO SIDE DOWN THE STREET. I AM WAITING TO GET PULLED OVER BY THE POLICE FOR SUSPICION OF DRIVING UNDER THE INFLUENCE. VEHICLE IS BRAND NEW WITH ONLY 250 MILES ON ODOMETER. I HAVE OWNED OTHER JEEPS AND OWN AN 11 YEAR OLD WRANGLER THAT DOES NOT HAVE THIS ISSUE. IN 30+ YEARS OF DRIVING EVERY VEHICLE YOU CAN IMAGINE, I HAVE NEVER HAD A CAR WITH STEERING LIKE THIS. YOU SHOULD NOT HAVE TO CONSTANTLY MOVE THE STEERING WHEEL BACK AND FORTH TO SUCH A DEGREE TO MAINTAIN LANE POSITION. COMPLETELY UNSAFE. AN INVESTIGATION NEEDS TO STARTED SO JEEP WILL CORRECT THIS AND NOT GIVE PEOPLE THE RUN AROUND AT THE DEALER LIKE OTHERS ARE EXPERIENCING.
Corrective Action:
WRANGLER SAHARA HAS APPX 3" OF PLAY IN THE STEERING EACH SIDE OF CENTER FROM SIDE TO SIDE BEFORE IT ENGAGES WHEEL MOVEMENT WHILE DRIVING ON CITY STREETS. EVEN AT LOW SPEEDS OF 30 MPH YOU HAVE TO CONSTANTLY FIGHT AND CORRECT THE STEERING WHEEL LEFT/RIGHT BETWEEN THE 10 O'CLOCK AND 2 O'CLOCK HAND POSITION TO KEEP THE CAR STRAIGHT IN THE LANE OR IT WANDERS OUT OF LANE. PROBLEM IS WORSE AT 55 MPH+ ON A HIGHWAY AND FEELS UNSAFE TO DRIVE ABOVE 55 MPH. IT LOOKS AND FEELS LIKE I AM WEAVING IN THE LANE SIDE TO SIDE DOWN THE STREET. I AM WAITING TO GET PULLED OVER BY THE POLICE FOR SUSPICION OF DRIVING UNDER THE INFLUENCE. VEHICLE IS BRAND NEW WITH ONLY 250 MILES ON ODOMETER. I HAVE OWNED OTHER JEEPS AND OWN AN 11 YEAR OLD WRANGLER THAT DOES NOT HAVE THIS ISSUE. IN 30+ YEARS OF DRIVING EVERY VEHICLE YOU CAN IMAGINE, I HAVE NEVER HAD A CAR WITH STEERING LIKE THIS. YOU SHOULD NOT HAVE TO CONSTANTLY MOVE THE STEERING WHEEL BACK AND FORTH TO SUCH A DEGREE TO MAINTAIN LANE POSITION. COMPLETELY UNSAFE. AN INVESTIGATION NEEDS TO STARTED SO JEEP WILL CORRECT THIS AND NOT GIVE PEOPLE THE RUN AROUND AT THE DEALER LIKE OTHERS ARE EXPERIENCING.
Additional Notes:
WRANGLER SAHARA HAS APPX 3" OF PLAY IN THE STEERING EACH SIDE OF CENTER FROM SIDE TO SIDE BEFORE IT ENGAGES WHEEL MOVEMENT WHILE DRIVING ON CITY STREETS. EVEN AT LOW SPEEDS OF 30 MPH YOU HAVE TO CONSTANTLY FIGHT AND CORRECT THE STEERING WHEEL LEFT/RIGHT BETWEEN THE 10 O'CLOCK AND 2 O'CLOCK HAND POSITION TO KEEP THE CAR STRAIGHT IN THE LANE OR IT WANDERS OUT OF LANE. PROBLEM IS WORSE AT 55 MPH+ ON A HIGHWAY AND FEELS UNSAFE TO DRIVE ABOVE 55 MPH. IT LOOKS AND FEELS LIKE I AM WEAVING IN THE LANE SIDE TO SIDE DOWN THE STREET. I AM WAITING TO GET PULLED OVER BY THE POLICE FOR SUSPICION OF DRIVING UNDER THE INFLUENCE. VEHICLE IS BRAND NEW WITH ONLY 250 MILES ON ODOMETER. I HAVE OWNED OTHER JEEPS AND OWN AN 11 YEAR OLD WRANGLER THAT DOES NOT HAVE THIS ISSUE. IN 30+ YEARS OF DRIVING EVERY VEHICLE YOU CAN IMAGINE, I HAVE NEVER HAD A CAR WITH STEERING LIKE THIS. YOU SHOULD NOT HAVE TO CONSTANTLY MOVE THE STEERING WHEEL BACK AND FORTH TO SUCH A DEGREE TO MAINTAIN LANE POSITION. COMPLETELY UNSAFE. AN INVESTIGATION NEEDS TO STARTED SO JEEP WILL CORRECT THIS AND NOT GIVE PEOPLE THE RUN AROUND AT THE DEALER LIKE OTHERS ARE EXPERIENCING.
Mfg Campaign: 11231565
Recall Date: Jul 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
EXCESSIVE UNSAFE STEERING, ESPECIALLY, AT HIGHWAY SPEED 50MPH OR ABOVE. UNABLE TO SAFELY KEEP JEEP IN DRIVING LANE AT 50MPH OR ABOVE. I OWNED A 2016 JEEP WRANGLER WITHOUT STEERING ISSUES, SO THE 'IT'S A JEEP THING' ARGUMENT DOESN'T FLY WITH ME; THERE IS A SERIOUS UNSAFE PROBLEM WITH THE STEERING ON MY 2019 JEEP WRANGLER JL UNLIMITED! I WAS DRIVING ON THE PENNSYLVANIA TURNPIKE (LEGAL POSTED SPEED LIMIT 70MPH), I WAS ONLY ABLE TO DRIVE 55MPH SAFELY AND WAS FORCED TO EXIT AT THE FIRST AVAILABLE EXIT BECAUSE I WAS IN FEAR OF CRASHING DUE TO THE NEED TO CONSTANTLY CORRECT THE VAGUE STEERING. HINDSIGHT, I SHOULD HAVE KEPT MY 2016 WRANGLER! THE 2019 WRANGLER DRIFTS TO THE LEFT AND RIGHT, ESPECIALLY, NOTICEABLE AT 55MPH OR ABOVE. I AM A SEASONED DRIVER AND HAVE DRIVEN MANY DIFFERENT MAKES AND MODELS OF CARS AND MOTORCYCLES; I HAVE NEVER EXPERIENCED A TOTAL LACK OF TRUST IN A VEHICLE, UNTIL THIS 2019 JEEP WRANGLER UNLIMITED.
Corrective Action:
EXCESSIVE UNSAFE STEERING, ESPECIALLY, AT HIGHWAY SPEED 50MPH OR ABOVE. UNABLE TO SAFELY KEEP JEEP IN DRIVING LANE AT 50MPH OR ABOVE. I OWNED A 2016 JEEP WRANGLER WITHOUT STEERING ISSUES, SO THE 'IT'S A JEEP THING' ARGUMENT DOESN'T FLY WITH ME; THERE IS A SERIOUS UNSAFE PROBLEM WITH THE STEERING ON MY 2019 JEEP WRANGLER JL UNLIMITED! I WAS DRIVING ON THE PENNSYLVANIA TURNPIKE (LEGAL POSTED SPEED LIMIT 70MPH), I WAS ONLY ABLE TO DRIVE 55MPH SAFELY AND WAS FORCED TO EXIT AT THE FIRST AVAILABLE EXIT BECAUSE I WAS IN FEAR OF CRASHING DUE TO THE NEED TO CONSTANTLY CORRECT THE VAGUE STEERING. HINDSIGHT, I SHOULD HAVE KEPT MY 2016 WRANGLER! THE 2019 WRANGLER DRIFTS TO THE LEFT AND RIGHT, ESPECIALLY, NOTICEABLE AT 55MPH OR ABOVE. I AM A SEASONED DRIVER AND HAVE DRIVEN MANY DIFFERENT MAKES AND MODELS OF CARS AND MOTORCYCLES; I HAVE NEVER EXPERIENCED A TOTAL LACK OF TRUST IN A VEHICLE, UNTIL THIS 2019 JEEP WRANGLER UNLIMITED.
Additional Notes:
EXCESSIVE UNSAFE STEERING, ESPECIALLY, AT HIGHWAY SPEED 50MPH OR ABOVE. UNABLE TO SAFELY KEEP JEEP IN DRIVING LANE AT 50MPH OR ABOVE. I OWNED A 2016 JEEP WRANGLER WITHOUT STEERING ISSUES, SO THE 'IT'S A JEEP THING' ARGUMENT DOESN'T FLY WITH ME; THERE IS A SERIOUS UNSAFE PROBLEM WITH THE STEERING ON MY 2019 JEEP WRANGLER JL UNLIMITED! I WAS DRIVING ON THE PENNSYLVANIA TURNPIKE (LEGAL POSTED SPEED LIMIT 70MPH), I WAS ONLY ABLE TO DRIVE 55MPH SAFELY AND WAS FORCED TO EXIT AT THE FIRST AVAILABLE EXIT BECAUSE I WAS IN FEAR OF CRASHING DUE TO THE NEED TO CONSTANTLY CORRECT THE VAGUE STEERING. HINDSIGHT, I SHOULD HAVE KEPT MY 2016 WRANGLER! THE 2019 WRANGLER DRIFTS TO THE LEFT AND RIGHT, ESPECIALLY, NOTICEABLE AT 55MPH OR ABOVE. I AM A SEASONED DRIVER AND HAVE DRIVEN MANY DIFFERENT MAKES AND MODELS OF CARS AND MOTORCYCLES; I HAVE NEVER EXPERIENCED A TOTAL LACK OF TRUST IN A VEHICLE, UNTIL THIS 2019 JEEP WRANGLER UNLIMITED.
Mfg Campaign: 11231644
Recall Date: Jul 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
LOOSE STEERING, LOTS OF PLAY, WANDERING ALL OVER THE ROAD. TOOK THE JEEP BACK ONE WEEK AFTER I BOUGHT HER, DEALER LOOKED AT HER, ACKNOWLEDGED IT WAS DANGEROUS AND FORCED ME INTO A LOANER BECAUSE OF THE DANGER AND WOULDN'T LET ME TAKE TEH JEEP HOME. EVENTUALLY CHANGED THE POWER STEERING BOX. I PICKED IT UP AND IT STILL HAD EXCESSIVE PLAY IN THE STEERING WHEEL AND WAS WANDERING ALL OVER THE ROAD AND NEEDED CONSTANT CORRECTION. CALLED DEALER THEY CLAIMED IT WAS DRIVEN BY THE SHOP FOREMAN AND WAS NOW AS INTENDED. WHEN STATIONARY YOU CAN SEE THE EXCESSIVE PLAY IN THE STEERING WHEEL. WHEN IN MOTION, ESPECIALLY ON HIGHWAYS THE EXCESSIVE PLAY BECOMES SERIOUSLY DANGEROUS WHEN THE VEHICLE WANDERS BECAUSE YOU HAVE TO MAKE SHARP ADJUSTMENTS FAST WITH A NON RESPONSIVE STEERING WHEEL.
Corrective Action:
LOOSE STEERING, LOTS OF PLAY, WANDERING ALL OVER THE ROAD. TOOK THE JEEP BACK ONE WEEK AFTER I BOUGHT HER, DEALER LOOKED AT HER, ACKNOWLEDGED IT WAS DANGEROUS AND FORCED ME INTO A LOANER BECAUSE OF THE DANGER AND WOULDN'T LET ME TAKE TEH JEEP HOME. EVENTUALLY CHANGED THE POWER STEERING BOX. I PICKED IT UP AND IT STILL HAD EXCESSIVE PLAY IN THE STEERING WHEEL AND WAS WANDERING ALL OVER THE ROAD AND NEEDED CONSTANT CORRECTION. CALLED DEALER THEY CLAIMED IT WAS DRIVEN BY THE SHOP FOREMAN AND WAS NOW AS INTENDED. WHEN STATIONARY YOU CAN SEE THE EXCESSIVE PLAY IN THE STEERING WHEEL. WHEN IN MOTION, ESPECIALLY ON HIGHWAYS THE EXCESSIVE PLAY BECOMES SERIOUSLY DANGEROUS WHEN THE VEHICLE WANDERS BECAUSE YOU HAVE TO MAKE SHARP ADJUSTMENTS FAST WITH A NON RESPONSIVE STEERING WHEEL.
Additional Notes:
LOOSE STEERING, LOTS OF PLAY, WANDERING ALL OVER THE ROAD. TOOK THE JEEP BACK ONE WEEK AFTER I BOUGHT HER, DEALER LOOKED AT HER, ACKNOWLEDGED IT WAS DANGEROUS AND FORCED ME INTO A LOANER BECAUSE OF THE DANGER AND WOULDN'T LET ME TAKE TEH JEEP HOME. EVENTUALLY CHANGED THE POWER STEERING BOX. I PICKED IT UP AND IT STILL HAD EXCESSIVE PLAY IN THE STEERING WHEEL AND WAS WANDERING ALL OVER THE ROAD AND NEEDED CONSTANT CORRECTION. CALLED DEALER THEY CLAIMED IT WAS DRIVEN BY THE SHOP FOREMAN AND WAS NOW AS INTENDED. WHEN STATIONARY YOU CAN SEE THE EXCESSIVE PLAY IN THE STEERING WHEEL. WHEN IN MOTION, ESPECIALLY ON HIGHWAYS THE EXCESSIVE PLAY BECOMES SERIOUSLY DANGEROUS WHEN THE VEHICLE WANDERS BECAUSE YOU HAVE TO MAKE SHARP ADJUSTMENTS FAST WITH A NON RESPONSIVE STEERING WHEEL.
Mfg Campaign: 11230160
Recall Date: Jul 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PUSH BUTTON START WITH KEYLESS ENTRY. VEHICLE DOES NOT GIVE AUDIBLE WARNING WHEN YOU LEAVE THE VEHICLE RUNNING ON EXIT. THIS IS A SAFETY HAZARD AND COULD CAUSE DEATH IF PARKED IN YOUR HOME GARAGE. IT IS VERY EASY PUT THE GEARSHIFT IN PARK AND EXIT THE VEHICLE WITHOUT TURNING OFF THE ENGINE. (I HAVE DONE THIS TWICE WITHIN A 3 MONTH PERIOD) AN AUDIBLE WARNING ON EXIT, WHICH INDICATES THE MOTOR IS STILL RUNNING, WOULD PREVENT THIS FROM TAKING PLACE.
Corrective Action:
PUSH BUTTON START WITH KEYLESS ENTRY. VEHICLE DOES NOT GIVE AUDIBLE WARNING WHEN YOU LEAVE THE VEHICLE RUNNING ON EXIT. THIS IS A SAFETY HAZARD AND COULD CAUSE DEATH IF PARKED IN YOUR HOME GARAGE. IT IS VERY EASY PUT THE GEARSHIFT IN PARK AND EXIT THE VEHICLE WITHOUT TURNING OFF THE ENGINE. (I HAVE DONE THIS TWICE WITHIN A 3 MONTH PERIOD) AN AUDIBLE WARNING ON EXIT, WHICH INDICATES THE MOTOR IS STILL RUNNING, WOULD PREVENT THIS FROM TAKING PLACE.
Additional Notes:
PUSH BUTTON START WITH KEYLESS ENTRY. VEHICLE DOES NOT GIVE AUDIBLE WARNING WHEN YOU LEAVE THE VEHICLE RUNNING ON EXIT. THIS IS A SAFETY HAZARD AND COULD CAUSE DEATH IF PARKED IN YOUR HOME GARAGE. IT IS VERY EASY PUT THE GEARSHIFT IN PARK AND EXIT THE VEHICLE WITHOUT TURNING OFF THE ENGINE. (I HAVE DONE THIS TWICE WITHIN A 3 MONTH PERIOD) AN AUDIBLE WARNING ON EXIT, WHICH INDICATES THE MOTOR IS STILL RUNNING, WOULD PREVENT THIS FROM TAKING PLACE.
Mfg Campaign: 11229143
Recall Date: Jul 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
PUSH BUTTON START WITH KEYLESS ENTRY. VEHICLE DOES NOT GIVE AUDIBLE WARNING WHEN YOU LEAVE THE VEHICLE RUNNING ON EXIT. THIS IS A SAFETY HAZARD AND COULD CAUSE DEATH IF PARKED IN YOUR HOME GARAGE. IT IS VERY EASY PUT THE GEARSHIFT IN PARK AND EXIT THE VEHICLE WITHOUT TURNING OFF THE ENGINE. (I HAVE DONE THIS TWICE WITHIN A 3 MONTH PERIOD) AN AUDIBLE WARNING ON EXIT, WHICH INDICATES THE MOTOR IS STILL RUNNING, WOULD PREVENT THIS FROM TAKING PLACE.
Corrective Action:
PUSH BUTTON START WITH KEYLESS ENTRY. VEHICLE DOES NOT GIVE AUDIBLE WARNING WHEN YOU LEAVE THE VEHICLE RUNNING ON EXIT. THIS IS A SAFETY HAZARD AND COULD CAUSE DEATH IF PARKED IN YOUR HOME GARAGE. IT IS VERY EASY PUT THE GEARSHIFT IN PARK AND EXIT THE VEHICLE WITHOUT TURNING OFF THE ENGINE. (I HAVE DONE THIS TWICE WITHIN A 3 MONTH PERIOD) AN AUDIBLE WARNING ON EXIT, WHICH INDICATES THE MOTOR IS STILL RUNNING, WOULD PREVENT THIS FROM TAKING PLACE.
Additional Notes:
PUSH BUTTON START WITH KEYLESS ENTRY. VEHICLE DOES NOT GIVE AUDIBLE WARNING WHEN YOU LEAVE THE VEHICLE RUNNING ON EXIT. THIS IS A SAFETY HAZARD AND COULD CAUSE DEATH IF PARKED IN YOUR HOME GARAGE. IT IS VERY EASY PUT THE GEARSHIFT IN PARK AND EXIT THE VEHICLE WITHOUT TURNING OFF THE ENGINE. (I HAVE DONE THIS TWICE WITHIN A 3 MONTH PERIOD) AN AUDIBLE WARNING ON EXIT, WHICH INDICATES THE MOTOR IS STILL RUNNING, WOULD PREVENT THIS FROM TAKING PLACE.
Mfg Campaign: 11229143
Recall Date: Jul 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
LOOSE STEERING, LOTS OF PLAY ON CENTER, VERY HARD TO STEER ON BACK ROADS, CONSTANT ADJUSTMENT REQUIRED TO STAY STRAIGHT. 3 INCHES OF PLAY IN EACH DIRECTION WITH NO MOVEMENT OF VEHICLE. NOT SAFE TO OPERATE ON 2 LANE ROADS
Corrective Action:
LOOSE STEERING, LOTS OF PLAY ON CENTER, VERY HARD TO STEER ON BACK ROADS, CONSTANT ADJUSTMENT REQUIRED TO STAY STRAIGHT. 3 INCHES OF PLAY IN EACH DIRECTION WITH NO MOVEMENT OF VEHICLE. NOT SAFE TO OPERATE ON 2 LANE ROADS
Additional Notes:
LOOSE STEERING, LOTS OF PLAY ON CENTER, VERY HARD TO STEER ON BACK ROADS, CONSTANT ADJUSTMENT REQUIRED TO STAY STRAIGHT. 3 INCHES OF PLAY IN EACH DIRECTION WITH NO MOVEMENT OF VEHICLE. NOT SAFE TO OPERATE ON 2 LANE ROADS
Mfg Campaign: 11228878
Recall Date: Jul 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
LOOSE STEERING TOOK TO THE DEALER AND THEY SAID ITS NORMAL IN A JEEP TO HAVE THAT LOOSE STEERING AND NOTHING WAS DONE IT IS VERY DANGEROUS TO DRIVE
Corrective Action:
LOOSE STEERING TOOK TO THE DEALER AND THEY SAID ITS NORMAL IN A JEEP TO HAVE THAT LOOSE STEERING AND NOTHING WAS DONE IT IS VERY DANGEROUS TO DRIVE
Additional Notes:
LOOSE STEERING TOOK TO THE DEALER AND THEY SAID ITS NORMAL IN A JEEP TO HAVE THAT LOOSE STEERING AND NOTHING WAS DONE IT IS VERY DANGEROUS TO DRIVE
Mfg Campaign: 11229093
Recall Date: Jul 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY STEERING WHEEL WAS NOT CENTERED SINCE I FIRST GOT THE CAR WHICH WAS ABOUT 3 WEEKS AGO. IT HAS ALREADY BEEN IN SERVICE 3 TIMES. BEEN AT THE DEALERSHIP FOR 4 DAYS OUT OF THE 3 WEEKS. THEY DID THE ALIGNMENT TWICE AND IT DID NOT SOLVED. THE STEERING WHEELS ALSO WAUNDERS AND DOES NOT TRACK PROPERLY. IT IS VERY SCARY DRIVING ON THE HIGH WAY WHILE TRYING TO MAINTAIN CONTROL OF THE CAR TO STAY INSIDE THE LANES. DEFINITELY A DEAD SPOT AND THE STEERING WHEEL DOES NOT RESPONSE WELL. MY CAR IS STILL AT THE DEALERSHIP. BRAND NEW CAR AND NO SOLUTION AT THE MOMENT. ALSO THE RADIATOR FAN IS VERY LOUD AND UNUSUAL BUT I WAS JUST TOLD IT IS COMMON. ALSO MY AUTOMATIC ENGINE SHUT OFF DOES NOT WORK AT TIMES.
Corrective Action:
MY STEERING WHEEL WAS NOT CENTERED SINCE I FIRST GOT THE CAR WHICH WAS ABOUT 3 WEEKS AGO. IT HAS ALREADY BEEN IN SERVICE 3 TIMES. BEEN AT THE DEALERSHIP FOR 4 DAYS OUT OF THE 3 WEEKS. THEY DID THE ALIGNMENT TWICE AND IT DID NOT SOLVED. THE STEERING WHEELS ALSO WAUNDERS AND DOES NOT TRACK PROPERLY. IT IS VERY SCARY DRIVING ON THE HIGH WAY WHILE TRYING TO MAINTAIN CONTROL OF THE CAR TO STAY INSIDE THE LANES. DEFINITELY A DEAD SPOT AND THE STEERING WHEEL DOES NOT RESPONSE WELL. MY CAR IS STILL AT THE DEALERSHIP. BRAND NEW CAR AND NO SOLUTION AT THE MOMENT. ALSO THE RADIATOR FAN IS VERY LOUD AND UNUSUAL BUT I WAS JUST TOLD IT IS COMMON. ALSO MY AUTOMATIC ENGINE SHUT OFF DOES NOT WORK AT TIMES.
Additional Notes:
MY STEERING WHEEL WAS NOT CENTERED SINCE I FIRST GOT THE CAR WHICH WAS ABOUT 3 WEEKS AGO. IT HAS ALREADY BEEN IN SERVICE 3 TIMES. BEEN AT THE DEALERSHIP FOR 4 DAYS OUT OF THE 3 WEEKS. THEY DID THE ALIGNMENT TWICE AND IT DID NOT SOLVED. THE STEERING WHEELS ALSO WAUNDERS AND DOES NOT TRACK PROPERLY. IT IS VERY SCARY DRIVING ON THE HIGH WAY WHILE TRYING TO MAINTAIN CONTROL OF THE CAR TO STAY INSIDE THE LANES. DEFINITELY A DEAD SPOT AND THE STEERING WHEEL DOES NOT RESPONSE WELL. MY CAR IS STILL AT THE DEALERSHIP. BRAND NEW CAR AND NO SOLUTION AT THE MOMENT. ALSO THE RADIATOR FAN IS VERY LOUD AND UNUSUAL BUT I WAS JUST TOLD IT IS COMMON. ALSO MY AUTOMATIC ENGINE SHUT OFF DOES NOT WORK AT TIMES.
Mfg Campaign: 11228703
Recall Date: Jul 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING WANDERS AND TAKES EXCESSIVE WHEEL MOVEMENT TO CONTROL. STEERING BOX SEEMS TO HAVE TOO MUCH PLAY. UNPLEASANT TO DRIVE AND BORDERLINE UNSAFE. THREE TRIPS TO DEALER, SEVERAL PARTS REPLACED, NO IMPROVEMENT
Corrective Action:
STEERING WANDERS AND TAKES EXCESSIVE WHEEL MOVEMENT TO CONTROL. STEERING BOX SEEMS TO HAVE TOO MUCH PLAY. UNPLEASANT TO DRIVE AND BORDERLINE UNSAFE. THREE TRIPS TO DEALER, SEVERAL PARTS REPLACED, NO IMPROVEMENT
Additional Notes:
STEERING WANDERS AND TAKES EXCESSIVE WHEEL MOVEMENT TO CONTROL. STEERING BOX SEEMS TO HAVE TOO MUCH PLAY. UNPLEASANT TO DRIVE AND BORDERLINE UNSAFE. THREE TRIPS TO DEALER, SEVERAL PARTS REPLACED, NO IMPROVEMENT
Mfg Campaign: 11223148
Recall Date: Jun 28, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
(IN MOTION). AS IN MANY FORUMS AND YOUTUBE VIDEOS, THE STEERING WHEEL OF MY CAR FEELS SHAKING, WOBBLE OR LOOSE IN THE HIGH-WAYS OR ABOVE 30 MPH. THIS SITUATION IS MAKING IT HARD TO KEEP THE VEHICLE GOING STRAIGHT ON THE ROADS. BEGINNER DRIVERS COULD GET NERVOUS WITH THIS FEELING AND CAUSE ACCIDENTS, AS WELL; FOR THE NORMAL DRIVERS TO KEEP THE CAR STRAIGHT MUST CONSTANTLY (BEYOND OF CURRENT STANDARDS) GIVE INPUTS TO THE STEERING WHEEL, GETTING TIRED SOONER COMPERING WITH OTHER DRIVERS, THE JEEP IS INCREASING THE PROBABILITY OF ACCIDENTS BECAUSE OF THIS DUE IS LIKE BEING FIGHTING AGAINST THE STEERING WHEEL AND THE ONLY ANSWER FROM JEEP IS "THE CAR IS LIKE THAT" WHICH IS REALLY DANGEROUS.
Corrective Action:
(IN MOTION). AS IN MANY FORUMS AND YOUTUBE VIDEOS, THE STEERING WHEEL OF MY CAR FEELS SHAKING, WOBBLE OR LOOSE IN THE HIGH-WAYS OR ABOVE 30 MPH. THIS SITUATION IS MAKING IT HARD TO KEEP THE VEHICLE GOING STRAIGHT ON THE ROADS. BEGINNER DRIVERS COULD GET NERVOUS WITH THIS FEELING AND CAUSE ACCIDENTS, AS WELL; FOR THE NORMAL DRIVERS TO KEEP THE CAR STRAIGHT MUST CONSTANTLY (BEYOND OF CURRENT STANDARDS) GIVE INPUTS TO THE STEERING WHEEL, GETTING TIRED SOONER COMPERING WITH OTHER DRIVERS, THE JEEP IS INCREASING THE PROBABILITY OF ACCIDENTS BECAUSE OF THIS DUE IS LIKE BEING FIGHTING AGAINST THE STEERING WHEEL AND THE ONLY ANSWER FROM JEEP IS "THE CAR IS LIKE THAT" WHICH IS REALLY DANGEROUS.
Additional Notes:
(IN MOTION). AS IN MANY FORUMS AND YOUTUBE VIDEOS, THE STEERING WHEEL OF MY CAR FEELS SHAKING, WOBBLE OR LOOSE IN THE HIGH-WAYS OR ABOVE 30 MPH. THIS SITUATION IS MAKING IT HARD TO KEEP THE VEHICLE GOING STRAIGHT ON THE ROADS. BEGINNER DRIVERS COULD GET NERVOUS WITH THIS FEELING AND CAUSE ACCIDENTS, AS WELL; FOR THE NORMAL DRIVERS TO KEEP THE CAR STRAIGHT MUST CONSTANTLY (BEYOND OF CURRENT STANDARDS) GIVE INPUTS TO THE STEERING WHEEL, GETTING TIRED SOONER COMPERING WITH OTHER DRIVERS, THE JEEP IS INCREASING THE PROBABILITY OF ACCIDENTS BECAUSE OF THIS DUE IS LIKE BEING FIGHTING AGAINST THE STEERING WHEEL AND THE ONLY ANSWER FROM JEEP IS "THE CAR IS LIKE THAT" WHICH IS REALLY DANGEROUS.
Mfg Campaign: 11222627
Recall Date: Jun 26, 2019
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