Complaints & Recalls
Official Safety Recalls - Important!
21 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V29
Recall Date: Mar 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Consumer Complaints
986 ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
HANDLING WHILE DRIVING AT FREEWAY SPEEDS IS TERRIBLE. THE STEERING CONSTANTLY WANDERS AND REQUIRES NOT STOP CORRECTIONS TO MAINTAIN LANE POSITION. IF ANY BUMPS IN THE ROAD OR WIND IS PRESENT, THE RISK OF WANDERING INTO ANOTHER LANE IS GREATLY INCREASED AND I HAVE NARROWLY AVOIDED SEVERAL COLLISIONS WITH OTHER VEHICLES ALREADY.
Corrective Action:
HANDLING WHILE DRIVING AT FREEWAY SPEEDS IS TERRIBLE. THE STEERING CONSTANTLY WANDERS AND REQUIRES NOT STOP CORRECTIONS TO MAINTAIN LANE POSITION. IF ANY BUMPS IN THE ROAD OR WIND IS PRESENT, THE RISK OF WANDERING INTO ANOTHER LANE IS GREATLY INCREASED AND I HAVE NARROWLY AVOIDED SEVERAL COLLISIONS WITH OTHER VEHICLES ALREADY.
Additional Notes:
HANDLING WHILE DRIVING AT FREEWAY SPEEDS IS TERRIBLE. THE STEERING CONSTANTLY WANDERS AND REQUIRES NOT STOP CORRECTIONS TO MAINTAIN LANE POSITION. IF ANY BUMPS IN THE ROAD OR WIND IS PRESENT, THE RISK OF WANDERING INTO ANOTHER LANE IS GREATLY INCREASED AND I HAVE NARROWLY AVOIDED SEVERAL COLLISIONS WITH OTHER VEHICLES ALREADY.
Mfg Campaign: 11256310
Recall Date: Sep 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AS I DROVE OFF THE LOT I NOTICED THE INSTRUMENT PANEL HAD A DISTORTION ON IT. DEALERSHIP WAS UNABLE TO FIX (AFTER A SOFTWARE UPGRADE). MORE CONCERNING IS THE CAR SHAKES VIOLENTLY WHEN HITTING A BUMP IN THE ROAD. I TOOK IT IN 3 TIMES WITHOUT RESOLUTION. ALWAYS ON THE HIGHWAY, AT FIRST AT HIGH SPEEDS, NOW EVEN GOING BELOW THE SPEED LIMIT. SOMETIMES IT RESOLVES ON IT'S OWN, BUT LATELY I HAVE TO SLOW DOWN OR STOP TO MAKE THE SHAKING STOP. (WHICH IS VERY DANGEROUS WHEN DRIVING ON A 65MPH HIGHWAY), THE STEERING WHEEL SHAKES LEFT TO RIGHT AND IS VERY LOOSE DURING THESE TIMES. I FEEL VERY UNSAFE AND IT FEELS LIKE THE WHEELS ARE GOING TO FALL OFF. THIS IS A BRAND NEW VEHICLE. IT HAPPENED 5 TIMES ON A 15 MILE TRIP TO WORK THIS MORNING AND HAS BEEN HAPPENING SINCE I BOUGHT THE CAR IN LATE FEBRUARY 2019.
Corrective Action:
AS I DROVE OFF THE LOT I NOTICED THE INSTRUMENT PANEL HAD A DISTORTION ON IT. DEALERSHIP WAS UNABLE TO FIX (AFTER A SOFTWARE UPGRADE). MORE CONCERNING IS THE CAR SHAKES VIOLENTLY WHEN HITTING A BUMP IN THE ROAD. I TOOK IT IN 3 TIMES WITHOUT RESOLUTION. ALWAYS ON THE HIGHWAY, AT FIRST AT HIGH SPEEDS, NOW EVEN GOING BELOW THE SPEED LIMIT. SOMETIMES IT RESOLVES ON IT'S OWN, BUT LATELY I HAVE TO SLOW DOWN OR STOP TO MAKE THE SHAKING STOP. (WHICH IS VERY DANGEROUS WHEN DRIVING ON A 65MPH HIGHWAY), THE STEERING WHEEL SHAKES LEFT TO RIGHT AND IS VERY LOOSE DURING THESE TIMES. I FEEL VERY UNSAFE AND IT FEELS LIKE THE WHEELS ARE GOING TO FALL OFF. THIS IS A BRAND NEW VEHICLE. IT HAPPENED 5 TIMES ON A 15 MILE TRIP TO WORK THIS MORNING AND HAS BEEN HAPPENING SINCE I BOUGHT THE CAR IN LATE FEBRUARY 2019.
Additional Notes:
AS I DROVE OFF THE LOT I NOTICED THE INSTRUMENT PANEL HAD A DISTORTION ON IT. DEALERSHIP WAS UNABLE TO FIX (AFTER A SOFTWARE UPGRADE). MORE CONCERNING IS THE CAR SHAKES VIOLENTLY WHEN HITTING A BUMP IN THE ROAD. I TOOK IT IN 3 TIMES WITHOUT RESOLUTION. ALWAYS ON THE HIGHWAY, AT FIRST AT HIGH SPEEDS, NOW EVEN GOING BELOW THE SPEED LIMIT. SOMETIMES IT RESOLVES ON IT'S OWN, BUT LATELY I HAVE TO SLOW DOWN OR STOP TO MAKE THE SHAKING STOP. (WHICH IS VERY DANGEROUS WHEN DRIVING ON A 65MPH HIGHWAY), THE STEERING WHEEL SHAKES LEFT TO RIGHT AND IS VERY LOOSE DURING THESE TIMES. I FEEL VERY UNSAFE AND IT FEELS LIKE THE WHEELS ARE GOING TO FALL OFF. THIS IS A BRAND NEW VEHICLE. IT HAPPENED 5 TIMES ON A 15 MILE TRIP TO WORK THIS MORNING AND HAS BEEN HAPPENING SINCE I BOUGHT THE CAR IN LATE FEBRUARY 2019.
Mfg Campaign: 11256361
Recall Date: Sep 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
AS I DROVE OFF THE LOT I NOTICED THE INSTRUMENT PANEL HAD A DISTORTION ON IT. DEALERSHIP WAS UNABLE TO FIX (AFTER A SOFTWARE UPGRADE). MORE CONCERNING IS THE CAR SHAKES VIOLENTLY WHEN HITTING A BUMP IN THE ROAD. I TOOK IT IN 3 TIMES WITHOUT RESOLUTION. ALWAYS ON THE HIGHWAY, AT FIRST AT HIGH SPEEDS, NOW EVEN GOING BELOW THE SPEED LIMIT. SOMETIMES IT RESOLVES ON IT'S OWN, BUT LATELY I HAVE TO SLOW DOWN OR STOP TO MAKE THE SHAKING STOP. (WHICH IS VERY DANGEROUS WHEN DRIVING ON A 65MPH HIGHWAY), THE STEERING WHEEL SHAKES LEFT TO RIGHT AND IS VERY LOOSE DURING THESE TIMES. I FEEL VERY UNSAFE AND IT FEELS LIKE THE WHEELS ARE GOING TO FALL OFF. THIS IS A BRAND NEW VEHICLE. IT HAPPENED 5 TIMES ON A 15 MILE TRIP TO WORK THIS MORNING AND HAS BEEN HAPPENING SINCE I BOUGHT THE CAR IN LATE FEBRUARY 2019.
Corrective Action:
AS I DROVE OFF THE LOT I NOTICED THE INSTRUMENT PANEL HAD A DISTORTION ON IT. DEALERSHIP WAS UNABLE TO FIX (AFTER A SOFTWARE UPGRADE). MORE CONCERNING IS THE CAR SHAKES VIOLENTLY WHEN HITTING A BUMP IN THE ROAD. I TOOK IT IN 3 TIMES WITHOUT RESOLUTION. ALWAYS ON THE HIGHWAY, AT FIRST AT HIGH SPEEDS, NOW EVEN GOING BELOW THE SPEED LIMIT. SOMETIMES IT RESOLVES ON IT'S OWN, BUT LATELY I HAVE TO SLOW DOWN OR STOP TO MAKE THE SHAKING STOP. (WHICH IS VERY DANGEROUS WHEN DRIVING ON A 65MPH HIGHWAY), THE STEERING WHEEL SHAKES LEFT TO RIGHT AND IS VERY LOOSE DURING THESE TIMES. I FEEL VERY UNSAFE AND IT FEELS LIKE THE WHEELS ARE GOING TO FALL OFF. THIS IS A BRAND NEW VEHICLE. IT HAPPENED 5 TIMES ON A 15 MILE TRIP TO WORK THIS MORNING AND HAS BEEN HAPPENING SINCE I BOUGHT THE CAR IN LATE FEBRUARY 2019.
Additional Notes:
AS I DROVE OFF THE LOT I NOTICED THE INSTRUMENT PANEL HAD A DISTORTION ON IT. DEALERSHIP WAS UNABLE TO FIX (AFTER A SOFTWARE UPGRADE). MORE CONCERNING IS THE CAR SHAKES VIOLENTLY WHEN HITTING A BUMP IN THE ROAD. I TOOK IT IN 3 TIMES WITHOUT RESOLUTION. ALWAYS ON THE HIGHWAY, AT FIRST AT HIGH SPEEDS, NOW EVEN GOING BELOW THE SPEED LIMIT. SOMETIMES IT RESOLVES ON IT'S OWN, BUT LATELY I HAVE TO SLOW DOWN OR STOP TO MAKE THE SHAKING STOP. (WHICH IS VERY DANGEROUS WHEN DRIVING ON A 65MPH HIGHWAY), THE STEERING WHEEL SHAKES LEFT TO RIGHT AND IS VERY LOOSE DURING THESE TIMES. I FEEL VERY UNSAFE AND IT FEELS LIKE THE WHEELS ARE GOING TO FALL OFF. THIS IS A BRAND NEW VEHICLE. IT HAPPENED 5 TIMES ON A 15 MILE TRIP TO WORK THIS MORNING AND HAS BEEN HAPPENING SINCE I BOUGHT THE CAR IN LATE FEBRUARY 2019.
Mfg Campaign: 11256361
Recall Date: Sep 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
AS I DROVE OFF THE LOT I NOTICED THE INSTRUMENT PANEL HAD A DISTORTION ON IT. DEALERSHIP WAS UNABLE TO FIX (AFTER A SOFTWARE UPGRADE). MORE CONCERNING IS THE CAR SHAKES VIOLENTLY WHEN HITTING A BUMP IN THE ROAD. I TOOK IT IN 3 TIMES WITHOUT RESOLUTION. ALWAYS ON THE HIGHWAY, AT FIRST AT HIGH SPEEDS, NOW EVEN GOING BELOW THE SPEED LIMIT. SOMETIMES IT RESOLVES ON IT'S OWN, BUT LATELY I HAVE TO SLOW DOWN OR STOP TO MAKE THE SHAKING STOP. (WHICH IS VERY DANGEROUS WHEN DRIVING ON A 65MPH HIGHWAY), THE STEERING WHEEL SHAKES LEFT TO RIGHT AND IS VERY LOOSE DURING THESE TIMES. I FEEL VERY UNSAFE AND IT FEELS LIKE THE WHEELS ARE GOING TO FALL OFF. THIS IS A BRAND NEW VEHICLE. IT HAPPENED 5 TIMES ON A 15 MILE TRIP TO WORK THIS MORNING AND HAS BEEN HAPPENING SINCE I BOUGHT THE CAR IN LATE FEBRUARY 2019.
Corrective Action:
AS I DROVE OFF THE LOT I NOTICED THE INSTRUMENT PANEL HAD A DISTORTION ON IT. DEALERSHIP WAS UNABLE TO FIX (AFTER A SOFTWARE UPGRADE). MORE CONCERNING IS THE CAR SHAKES VIOLENTLY WHEN HITTING A BUMP IN THE ROAD. I TOOK IT IN 3 TIMES WITHOUT RESOLUTION. ALWAYS ON THE HIGHWAY, AT FIRST AT HIGH SPEEDS, NOW EVEN GOING BELOW THE SPEED LIMIT. SOMETIMES IT RESOLVES ON IT'S OWN, BUT LATELY I HAVE TO SLOW DOWN OR STOP TO MAKE THE SHAKING STOP. (WHICH IS VERY DANGEROUS WHEN DRIVING ON A 65MPH HIGHWAY), THE STEERING WHEEL SHAKES LEFT TO RIGHT AND IS VERY LOOSE DURING THESE TIMES. I FEEL VERY UNSAFE AND IT FEELS LIKE THE WHEELS ARE GOING TO FALL OFF. THIS IS A BRAND NEW VEHICLE. IT HAPPENED 5 TIMES ON A 15 MILE TRIP TO WORK THIS MORNING AND HAS BEEN HAPPENING SINCE I BOUGHT THE CAR IN LATE FEBRUARY 2019.
Additional Notes:
AS I DROVE OFF THE LOT I NOTICED THE INSTRUMENT PANEL HAD A DISTORTION ON IT. DEALERSHIP WAS UNABLE TO FIX (AFTER A SOFTWARE UPGRADE). MORE CONCERNING IS THE CAR SHAKES VIOLENTLY WHEN HITTING A BUMP IN THE ROAD. I TOOK IT IN 3 TIMES WITHOUT RESOLUTION. ALWAYS ON THE HIGHWAY, AT FIRST AT HIGH SPEEDS, NOW EVEN GOING BELOW THE SPEED LIMIT. SOMETIMES IT RESOLVES ON IT'S OWN, BUT LATELY I HAVE TO SLOW DOWN OR STOP TO MAKE THE SHAKING STOP. (WHICH IS VERY DANGEROUS WHEN DRIVING ON A 65MPH HIGHWAY), THE STEERING WHEEL SHAKES LEFT TO RIGHT AND IS VERY LOOSE DURING THESE TIMES. I FEEL VERY UNSAFE AND IT FEELS LIKE THE WHEELS ARE GOING TO FALL OFF. THIS IS A BRAND NEW VEHICLE. IT HAPPENED 5 TIMES ON A 15 MILE TRIP TO WORK THIS MORNING AND HAS BEEN HAPPENING SINCE I BOUGHT THE CAR IN LATE FEBRUARY 2019.
Mfg Campaign: 11256361
Recall Date: Sep 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING GEAR HAS EXCESSIVE PLAY. NO ON-CENTER STEERING RESPONSE FOR 1-2" OF STEERING WHEEL ARC LENGTH. MAKES STRAIGHT DRIVING UNSAFE BY REDUCING CONTROL AND INCREASING THE TIME LAG TO CORRECT FOR CROSS WINDS, ROAD SURFACE, OR OTHER DRIVERS/OBSTACLES. INSPECTION HAS LED TO NOTICING ALL THE PLAY COMING FROM THE STEERING GEARBOX ITSELF. THIS HAPPENS AT ALL SPEEDS, HOWEVER THE MOST DANGEROUS IS BY FAR STRAIGHT HIGH-SPEED HIGHWAY DRIVING. DEALER HAS BEEN HONEST AND SAYS THIS IS A COMMON COMPLAINT. HAS NOT BEEN ABLE TO IDENTIFY A GUARANTEED FIX BASED ON EXPERIENCE WITH OTHER CARS TO DATE.*DT *JS
Corrective Action:
STEERING GEAR HAS EXCESSIVE PLAY. NO ON-CENTER STEERING RESPONSE FOR 1-2" OF STEERING WHEEL ARC LENGTH. MAKES STRAIGHT DRIVING UNSAFE BY REDUCING CONTROL AND INCREASING THE TIME LAG TO CORRECT FOR CROSS WINDS, ROAD SURFACE, OR OTHER DRIVERS/OBSTACLES. INSPECTION HAS LED TO NOTICING ALL THE PLAY COMING FROM THE STEERING GEARBOX ITSELF. THIS HAPPENS AT ALL SPEEDS, HOWEVER THE MOST DANGEROUS IS BY FAR STRAIGHT HIGH-SPEED HIGHWAY DRIVING. DEALER HAS BEEN HONEST AND SAYS THIS IS A COMMON COMPLAINT. HAS NOT BEEN ABLE TO IDENTIFY A GUARANTEED FIX BASED ON EXPERIENCE WITH OTHER CARS TO DATE.*DT *JS
Additional Notes:
STEERING GEAR HAS EXCESSIVE PLAY. NO ON-CENTER STEERING RESPONSE FOR 1-2" OF STEERING WHEEL ARC LENGTH. MAKES STRAIGHT DRIVING UNSAFE BY REDUCING CONTROL AND INCREASING THE TIME LAG TO CORRECT FOR CROSS WINDS, ROAD SURFACE, OR OTHER DRIVERS/OBSTACLES. INSPECTION HAS LED TO NOTICING ALL THE PLAY COMING FROM THE STEERING GEARBOX ITSELF. THIS HAPPENS AT ALL SPEEDS, HOWEVER THE MOST DANGEROUS IS BY FAR STRAIGHT HIGH-SPEED HIGHWAY DRIVING. DEALER HAS BEEN HONEST AND SAYS THIS IS A COMMON COMPLAINT. HAS NOT BEEN ABLE TO IDENTIFY A GUARANTEED FIX BASED ON EXPERIENCE WITH OTHER CARS TO DATE.*DT *JS
Mfg Campaign: 11256557
Recall Date: Sep 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING GEAR HAS EXCESSIVE PLAY. NO ON-CENTER STEERING RESPONSE FOR 1-2" OF STEERING WHEEL ARC LENGTH. MAKES STRAIGHT DRIVING UNSAFE BY REDUCING CONTROL AND INCREASING THE TIME LAG TO CORRECT FOR CROSS WINDS, ROAD SURFACE, OR OTHER DRIVERS/OBSTACLES. INSPECTION HAS LED TO NOTICING ALL THE PLAY COMING FROM THE STEERING GEARBOX ITSELF. THIS HAPPENS AT ALL SPEEDS, HOWEVER THE MOST DANGEROUS IS BY FAR STRAIGHT HIGH-SPEED HIGHWAY DRIVING. DEALER HAS BEEN HONEST AND SAYS THIS IS A COMMON COMPLAINT. HAS NOT BEEN ABLE TO IDENTIFY A GUARANTEED FIX BASED ON EXPERIENCE WITH OTHER CARS TO DATE.
Corrective Action:
STEERING GEAR HAS EXCESSIVE PLAY. NO ON-CENTER STEERING RESPONSE FOR 1-2" OF STEERING WHEEL ARC LENGTH. MAKES STRAIGHT DRIVING UNSAFE BY REDUCING CONTROL AND INCREASING THE TIME LAG TO CORRECT FOR CROSS WINDS, ROAD SURFACE, OR OTHER DRIVERS/OBSTACLES. INSPECTION HAS LED TO NOTICING ALL THE PLAY COMING FROM THE STEERING GEARBOX ITSELF. THIS HAPPENS AT ALL SPEEDS, HOWEVER THE MOST DANGEROUS IS BY FAR STRAIGHT HIGH-SPEED HIGHWAY DRIVING. DEALER HAS BEEN HONEST AND SAYS THIS IS A COMMON COMPLAINT. HAS NOT BEEN ABLE TO IDENTIFY A GUARANTEED FIX BASED ON EXPERIENCE WITH OTHER CARS TO DATE.
Additional Notes:
STEERING GEAR HAS EXCESSIVE PLAY. NO ON-CENTER STEERING RESPONSE FOR 1-2" OF STEERING WHEEL ARC LENGTH. MAKES STRAIGHT DRIVING UNSAFE BY REDUCING CONTROL AND INCREASING THE TIME LAG TO CORRECT FOR CROSS WINDS, ROAD SURFACE, OR OTHER DRIVERS/OBSTACLES. INSPECTION HAS LED TO NOTICING ALL THE PLAY COMING FROM THE STEERING GEARBOX ITSELF. THIS HAPPENS AT ALL SPEEDS, HOWEVER THE MOST DANGEROUS IS BY FAR STRAIGHT HIGH-SPEED HIGHWAY DRIVING. DEALER HAS BEEN HONEST AND SAYS THIS IS A COMMON COMPLAINT. HAS NOT BEEN ABLE TO IDENTIFY A GUARANTEED FIX BASED ON EXPERIENCE WITH OTHER CARS TO DATE.
Mfg Campaign: 11255572
Recall Date: Sep 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE STEERING ON THIS JEEP IS DANGEROUS. IT WONDERS ALL OVER THE ROAD. I HAVE TO KEEP BOTH HANDS ON THE WHEEL AT ALL TIME WITH A DEATH GRIP. I FEEL EXTREMELY UNSAFE DRIVING THIS JEEP. I HAVE TAKEN IT TO THE DEALERSHIP 4 TIMES NOW AND IT HAS NOT IMPROVED. JEEP IS NOW TELLING ME THAT THERE IS NOTHING ELSE THEY CAN DO AND I AM JUST STUCK WITH IT.
Corrective Action:
THE STEERING ON THIS JEEP IS DANGEROUS. IT WONDERS ALL OVER THE ROAD. I HAVE TO KEEP BOTH HANDS ON THE WHEEL AT ALL TIME WITH A DEATH GRIP. I FEEL EXTREMELY UNSAFE DRIVING THIS JEEP. I HAVE TAKEN IT TO THE DEALERSHIP 4 TIMES NOW AND IT HAS NOT IMPROVED. JEEP IS NOW TELLING ME THAT THERE IS NOTHING ELSE THEY CAN DO AND I AM JUST STUCK WITH IT.
Additional Notes:
THE STEERING ON THIS JEEP IS DANGEROUS. IT WONDERS ALL OVER THE ROAD. I HAVE TO KEEP BOTH HANDS ON THE WHEEL AT ALL TIME WITH A DEATH GRIP. I FEEL EXTREMELY UNSAFE DRIVING THIS JEEP. I HAVE TAKEN IT TO THE DEALERSHIP 4 TIMES NOW AND IT HAS NOT IMPROVED. JEEP IS NOW TELLING ME THAT THERE IS NOTHING ELSE THEY CAN DO AND I AM JUST STUCK WITH IT.
Mfg Campaign: 11255248
Recall Date: Sep 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I PICKED UP MY NEW JEEP AT THE DEALER AND WENT NOT EVEN A COUPLE BLOCKS AWAY AND NOTICED THE STEERING WAS REALLY SLOPPY. THE DEALER CALLED TO GET MY EMAIL AND I TOLD THEM ABOUT IT. THEY SAID BRING IT BACK, WHICH I DID TODAY( THE NEXT MORNING.) TOO MUCH PLAY, CONSTANT CORRECTIONS, DRIFTED. I JUST DROPPED IT OFF AND THEY SAID IT HAD A STEERING DAMPER RECALL ON THE VEHICLE. THIS IS MY 3RD JEEP WRANGLER(1999 AND 2004) WERE MY OTHER ONES AND THEY WERE FINE. JEEP NEEDS TO ADDRESS THIS ASAP. IT IS NOT SAFE AND I AM NOT VERY HOPEFUL THIS RECALL WILL FIX IT.
Corrective Action:
I PICKED UP MY NEW JEEP AT THE DEALER AND WENT NOT EVEN A COUPLE BLOCKS AWAY AND NOTICED THE STEERING WAS REALLY SLOPPY. THE DEALER CALLED TO GET MY EMAIL AND I TOLD THEM ABOUT IT. THEY SAID BRING IT BACK, WHICH I DID TODAY( THE NEXT MORNING.) TOO MUCH PLAY, CONSTANT CORRECTIONS, DRIFTED. I JUST DROPPED IT OFF AND THEY SAID IT HAD A STEERING DAMPER RECALL ON THE VEHICLE. THIS IS MY 3RD JEEP WRANGLER(1999 AND 2004) WERE MY OTHER ONES AND THEY WERE FINE. JEEP NEEDS TO ADDRESS THIS ASAP. IT IS NOT SAFE AND I AM NOT VERY HOPEFUL THIS RECALL WILL FIX IT.
Additional Notes:
I PICKED UP MY NEW JEEP AT THE DEALER AND WENT NOT EVEN A COUPLE BLOCKS AWAY AND NOTICED THE STEERING WAS REALLY SLOPPY. THE DEALER CALLED TO GET MY EMAIL AND I TOLD THEM ABOUT IT. THEY SAID BRING IT BACK, WHICH I DID TODAY( THE NEXT MORNING.) TOO MUCH PLAY, CONSTANT CORRECTIONS, DRIFTED. I JUST DROPPED IT OFF AND THEY SAID IT HAD A STEERING DAMPER RECALL ON THE VEHICLE. THIS IS MY 3RD JEEP WRANGLER(1999 AND 2004) WERE MY OTHER ONES AND THEY WERE FINE. JEEP NEEDS TO ADDRESS THIS ASAP. IT IS NOT SAFE AND I AM NOT VERY HOPEFUL THIS RECALL WILL FIX IT.
Mfg Campaign: 11255024
Recall Date: Sep 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE STEERING IS SLOPPY WITH 2-4 INCHES OF "PLAY" IN THE STEERING WHEEL WHEN DRIVING. I HAVE HAD THE RECALL DONE FOR DAMPENER REPLACEMENT, BUT IT STILL TRIES TO "WALK" THE ROAD SIDE TO SIDE DUE TO THE SLACK IN THE STEERING. I AM TOLD THIS IS AN ISSUE WITH THE ELECTRICAL ASSIST, BUT IT NEEDS ADDRESSED. I DRIVE FOR HOURS AND HAVING TO FIGHT THIS BACK AND FORTH THE ENTIRE TIME IS UNSAFE. ALSO, THE WINDSHIELDS ARE NOT SLOPED ENOUGH FOR AREAS WHERE THERE ARE MANY BUGS. THE WINDSHIELD BECOMES SO CONGESTED WITH SPLATTERED BUGS IT'S HARD TO SEE. THE WASHERS AND WIPERS CANNOT SCRAPE AWAY THE DEBRIS EITHER BECAUSE THE IMPACT IS SO HARD IS PLASTERS THEM TO THE GLASS, AND TAKES HIGH PRESSURE WATER OR VIGOROUS SCRUBBING TO REMOVE. THIS IS A POOR WINDSHIELD DESIGN FLAW THAT MOST EVERY OTHER AUTOMOBILE DOES NOT HAVE AN ISSUE WITH.
Corrective Action:
THE STEERING IS SLOPPY WITH 2-4 INCHES OF "PLAY" IN THE STEERING WHEEL WHEN DRIVING. I HAVE HAD THE RECALL DONE FOR DAMPENER REPLACEMENT, BUT IT STILL TRIES TO "WALK" THE ROAD SIDE TO SIDE DUE TO THE SLACK IN THE STEERING. I AM TOLD THIS IS AN ISSUE WITH THE ELECTRICAL ASSIST, BUT IT NEEDS ADDRESSED. I DRIVE FOR HOURS AND HAVING TO FIGHT THIS BACK AND FORTH THE ENTIRE TIME IS UNSAFE. ALSO, THE WINDSHIELDS ARE NOT SLOPED ENOUGH FOR AREAS WHERE THERE ARE MANY BUGS. THE WINDSHIELD BECOMES SO CONGESTED WITH SPLATTERED BUGS IT'S HARD TO SEE. THE WASHERS AND WIPERS CANNOT SCRAPE AWAY THE DEBRIS EITHER BECAUSE THE IMPACT IS SO HARD IS PLASTERS THEM TO THE GLASS, AND TAKES HIGH PRESSURE WATER OR VIGOROUS SCRUBBING TO REMOVE. THIS IS A POOR WINDSHIELD DESIGN FLAW THAT MOST EVERY OTHER AUTOMOBILE DOES NOT HAVE AN ISSUE WITH.
Additional Notes:
THE STEERING IS SLOPPY WITH 2-4 INCHES OF "PLAY" IN THE STEERING WHEEL WHEN DRIVING. I HAVE HAD THE RECALL DONE FOR DAMPENER REPLACEMENT, BUT IT STILL TRIES TO "WALK" THE ROAD SIDE TO SIDE DUE TO THE SLACK IN THE STEERING. I AM TOLD THIS IS AN ISSUE WITH THE ELECTRICAL ASSIST, BUT IT NEEDS ADDRESSED. I DRIVE FOR HOURS AND HAVING TO FIGHT THIS BACK AND FORTH THE ENTIRE TIME IS UNSAFE. ALSO, THE WINDSHIELDS ARE NOT SLOPED ENOUGH FOR AREAS WHERE THERE ARE MANY BUGS. THE WINDSHIELD BECOMES SO CONGESTED WITH SPLATTERED BUGS IT'S HARD TO SEE. THE WASHERS AND WIPERS CANNOT SCRAPE AWAY THE DEBRIS EITHER BECAUSE THE IMPACT IS SO HARD IS PLASTERS THEM TO THE GLASS, AND TAKES HIGH PRESSURE WATER OR VIGOROUS SCRUBBING TO REMOVE. THIS IS A POOR WINDSHIELD DESIGN FLAW THAT MOST EVERY OTHER AUTOMOBILE DOES NOT HAVE AN ISSUE WITH.
Mfg Campaign: 11254410
Recall Date: Sep 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE STEERING IS SLOPPY WITH 2-4 INCHES OF "PLAY" IN THE STEERING WHEEL WHEN DRIVING. I HAVE HAD THE RECALL DONE FOR DAMPENER REPLACEMENT, BUT IT STILL TRIES TO "WALK" THE ROAD SIDE TO SIDE DUE TO THE SLACK IN THE STEERING. I AM TOLD THIS IS AN ISSUE WITH THE ELECTRICAL ASSIST, BUT IT NEEDS ADDRESSED. I DRIVE FOR HOURS AND HAVING TO FIGHT THIS BACK AND FORTH THE ENTIRE TIME IS UNSAFE. ALSO, THE WINDSHIELDS ARE NOT SLOPED ENOUGH FOR AREAS WHERE THERE ARE MANY BUGS. THE WINDSHIELD BECOMES SO CONGESTED WITH SPLATTERED BUGS IT'S HARD TO SEE. THE WASHERS AND WIPERS CANNOT SCRAPE AWAY THE DEBRIS EITHER BECAUSE THE IMPACT IS SO HARD IS PLASTERS THEM TO THE GLASS, AND TAKES HIGH PRESSURE WATER OR VIGOROUS SCRUBBING TO REMOVE. THIS IS A POOR WINDSHIELD DESIGN FLAW THAT MOST EVERY OTHER AUTOMOBILE DOES NOT HAVE AN ISSUE WITH.
Corrective Action:
THE STEERING IS SLOPPY WITH 2-4 INCHES OF "PLAY" IN THE STEERING WHEEL WHEN DRIVING. I HAVE HAD THE RECALL DONE FOR DAMPENER REPLACEMENT, BUT IT STILL TRIES TO "WALK" THE ROAD SIDE TO SIDE DUE TO THE SLACK IN THE STEERING. I AM TOLD THIS IS AN ISSUE WITH THE ELECTRICAL ASSIST, BUT IT NEEDS ADDRESSED. I DRIVE FOR HOURS AND HAVING TO FIGHT THIS BACK AND FORTH THE ENTIRE TIME IS UNSAFE. ALSO, THE WINDSHIELDS ARE NOT SLOPED ENOUGH FOR AREAS WHERE THERE ARE MANY BUGS. THE WINDSHIELD BECOMES SO CONGESTED WITH SPLATTERED BUGS IT'S HARD TO SEE. THE WASHERS AND WIPERS CANNOT SCRAPE AWAY THE DEBRIS EITHER BECAUSE THE IMPACT IS SO HARD IS PLASTERS THEM TO THE GLASS, AND TAKES HIGH PRESSURE WATER OR VIGOROUS SCRUBBING TO REMOVE. THIS IS A POOR WINDSHIELD DESIGN FLAW THAT MOST EVERY OTHER AUTOMOBILE DOES NOT HAVE AN ISSUE WITH.
Additional Notes:
THE STEERING IS SLOPPY WITH 2-4 INCHES OF "PLAY" IN THE STEERING WHEEL WHEN DRIVING. I HAVE HAD THE RECALL DONE FOR DAMPENER REPLACEMENT, BUT IT STILL TRIES TO "WALK" THE ROAD SIDE TO SIDE DUE TO THE SLACK IN THE STEERING. I AM TOLD THIS IS AN ISSUE WITH THE ELECTRICAL ASSIST, BUT IT NEEDS ADDRESSED. I DRIVE FOR HOURS AND HAVING TO FIGHT THIS BACK AND FORTH THE ENTIRE TIME IS UNSAFE. ALSO, THE WINDSHIELDS ARE NOT SLOPED ENOUGH FOR AREAS WHERE THERE ARE MANY BUGS. THE WINDSHIELD BECOMES SO CONGESTED WITH SPLATTERED BUGS IT'S HARD TO SEE. THE WASHERS AND WIPERS CANNOT SCRAPE AWAY THE DEBRIS EITHER BECAUSE THE IMPACT IS SO HARD IS PLASTERS THEM TO THE GLASS, AND TAKES HIGH PRESSURE WATER OR VIGOROUS SCRUBBING TO REMOVE. THIS IS A POOR WINDSHIELD DESIGN FLAW THAT MOST EVERY OTHER AUTOMOBILE DOES NOT HAVE AN ISSUE WITH.
Mfg Campaign: 11254410
Recall Date: Sep 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I WAS GOING AROUND 65 MPH ON THE FREEWAY AND I HIT A POTHOLE, MY JEEP STARTED TO "DEATH WOBBLE". IT STATED TO VIOLENTLY SHAKE AND VIBRATE ALMOST PULLING THE STEERING WHEEL OUT OF MY HAND. I SLOWED DOWN TO UNDER 45 MPH AND IT STOPPED. THE VIOLENT SHAKING LASTED FOR ABOUT 6-10 SECONDS. I JUST PURCHASED THE JEEP 2 DAYS AGO. IT IS COMPLETELY STOCK WITH THE FACTORY TIRES AND THE PRESSURE IN THEM WAS FINE. IT WAS ALSO NOT COLD, THE HIGH AT THE TIME WAS 97 DEGREES.
Corrective Action:
I WAS GOING AROUND 65 MPH ON THE FREEWAY AND I HIT A POTHOLE, MY JEEP STARTED TO "DEATH WOBBLE". IT STATED TO VIOLENTLY SHAKE AND VIBRATE ALMOST PULLING THE STEERING WHEEL OUT OF MY HAND. I SLOWED DOWN TO UNDER 45 MPH AND IT STOPPED. THE VIOLENT SHAKING LASTED FOR ABOUT 6-10 SECONDS. I JUST PURCHASED THE JEEP 2 DAYS AGO. IT IS COMPLETELY STOCK WITH THE FACTORY TIRES AND THE PRESSURE IN THEM WAS FINE. IT WAS ALSO NOT COLD, THE HIGH AT THE TIME WAS 97 DEGREES.
Additional Notes:
I WAS GOING AROUND 65 MPH ON THE FREEWAY AND I HIT A POTHOLE, MY JEEP STARTED TO "DEATH WOBBLE". IT STATED TO VIOLENTLY SHAKE AND VIBRATE ALMOST PULLING THE STEERING WHEEL OUT OF MY HAND. I SLOWED DOWN TO UNDER 45 MPH AND IT STOPPED. THE VIOLENT SHAKING LASTED FOR ABOUT 6-10 SECONDS. I JUST PURCHASED THE JEEP 2 DAYS AGO. IT IS COMPLETELY STOCK WITH THE FACTORY TIRES AND THE PRESSURE IN THEM WAS FINE. IT WAS ALSO NOT COLD, THE HIGH AT THE TIME WAS 97 DEGREES.
Mfg Campaign: 11253984
Recall Date: Sep 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I WAS GOING AROUND 65 MPH ON THE FREEWAY AND I HIT A POTHOLE, MY JEEP STARTED TO "DEATH WOBBLE". IT STATED TO VIOLENTLY SHAKE AND VIBRATE ALMOST PULLING THE STEERING WHEEL OUT OF MY HAND. I SLOWED DOWN TO UNDER 45 MPH AND IT STOPPED. THE VIOLENT SHAKING LASTED FOR ABOUT 6-10 SECONDS. I JUST PURCHASED THE JEEP 2 DAYS AGO. IT IS COMPLETELY STOCK WITH THE FACTORY TIRES AND THE PRESSURE IN THEM WAS FINE. IT WAS ALSO NOT COLD, THE HIGH AT THE TIME WAS 97 DEGREES.
Corrective Action:
I WAS GOING AROUND 65 MPH ON THE FREEWAY AND I HIT A POTHOLE, MY JEEP STARTED TO "DEATH WOBBLE". IT STATED TO VIOLENTLY SHAKE AND VIBRATE ALMOST PULLING THE STEERING WHEEL OUT OF MY HAND. I SLOWED DOWN TO UNDER 45 MPH AND IT STOPPED. THE VIOLENT SHAKING LASTED FOR ABOUT 6-10 SECONDS. I JUST PURCHASED THE JEEP 2 DAYS AGO. IT IS COMPLETELY STOCK WITH THE FACTORY TIRES AND THE PRESSURE IN THEM WAS FINE. IT WAS ALSO NOT COLD, THE HIGH AT THE TIME WAS 97 DEGREES.
Additional Notes:
I WAS GOING AROUND 65 MPH ON THE FREEWAY AND I HIT A POTHOLE, MY JEEP STARTED TO "DEATH WOBBLE". IT STATED TO VIOLENTLY SHAKE AND VIBRATE ALMOST PULLING THE STEERING WHEEL OUT OF MY HAND. I SLOWED DOWN TO UNDER 45 MPH AND IT STOPPED. THE VIOLENT SHAKING LASTED FOR ABOUT 6-10 SECONDS. I JUST PURCHASED THE JEEP 2 DAYS AGO. IT IS COMPLETELY STOCK WITH THE FACTORY TIRES AND THE PRESSURE IN THEM WAS FINE. IT WAS ALSO NOT COLD, THE HIGH AT THE TIME WAS 97 DEGREES.
Mfg Campaign: 11253984
Recall Date: Sep 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
I WAS GOING AROUND 65 MPH ON THE FREEWAY AND I HIT A POTHOLE, MY JEEP STARTED TO "DEATH WOBBLE". IT STATED TO VIOLENTLY SHAKE AND VIBRATE ALMOST PULLING THE STEERING WHEEL OUT OF MY HAND. I SLOWED DOWN TO UNDER 45 MPH AND IT STOPPED. THE VIOLENT SHAKING LASTED FOR ABOUT 6-10 SECONDS. I JUST PURCHASED THE JEEP 2 DAYS AGO. IT IS COMPLETELY STOCK WITH THE FACTORY TIRES AND THE PRESSURE IN THEM WAS FINE. IT WAS ALSO NOT COLD, THE HIGH AT THE TIME WAS 97 DEGREES.
Corrective Action:
I WAS GOING AROUND 65 MPH ON THE FREEWAY AND I HIT A POTHOLE, MY JEEP STARTED TO "DEATH WOBBLE". IT STATED TO VIOLENTLY SHAKE AND VIBRATE ALMOST PULLING THE STEERING WHEEL OUT OF MY HAND. I SLOWED DOWN TO UNDER 45 MPH AND IT STOPPED. THE VIOLENT SHAKING LASTED FOR ABOUT 6-10 SECONDS. I JUST PURCHASED THE JEEP 2 DAYS AGO. IT IS COMPLETELY STOCK WITH THE FACTORY TIRES AND THE PRESSURE IN THEM WAS FINE. IT WAS ALSO NOT COLD, THE HIGH AT THE TIME WAS 97 DEGREES.
Additional Notes:
I WAS GOING AROUND 65 MPH ON THE FREEWAY AND I HIT A POTHOLE, MY JEEP STARTED TO "DEATH WOBBLE". IT STATED TO VIOLENTLY SHAKE AND VIBRATE ALMOST PULLING THE STEERING WHEEL OUT OF MY HAND. I SLOWED DOWN TO UNDER 45 MPH AND IT STOPPED. THE VIOLENT SHAKING LASTED FOR ABOUT 6-10 SECONDS. I JUST PURCHASED THE JEEP 2 DAYS AGO. IT IS COMPLETELY STOCK WITH THE FACTORY TIRES AND THE PRESSURE IN THEM WAS FINE. IT WAS ALSO NOT COLD, THE HIGH AT THE TIME WAS 97 DEGREES.
Mfg Campaign: 11253984
Recall Date: Sep 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
BRAND NEW VEHICLE, NOW HAS 200 MILES. FROM BEGINNING, IT TRACKS TO THE RIGHT WHEN IN MOTION. DEALER SAID ALIGNMENT IS PERFECT, THEY CROSS ROTATED TIRES, ARE IN PROCESS OF TRYING TO FIGURE IT OUT, BUT I SUSPECT IT MAY BE THE ELECTRONIC ASSIST STEERING INPUTTING RIGHT STEER FOR SOME REASON. HAVE HEARD MANY COMPLAIN ABOUT STEERING BOX ISSUES WITH JEEP JL WRANGLERS, UNKNOWN IF THIS IS RELATED TO THAT.
Corrective Action:
BRAND NEW VEHICLE, NOW HAS 200 MILES. FROM BEGINNING, IT TRACKS TO THE RIGHT WHEN IN MOTION. DEALER SAID ALIGNMENT IS PERFECT, THEY CROSS ROTATED TIRES, ARE IN PROCESS OF TRYING TO FIGURE IT OUT, BUT I SUSPECT IT MAY BE THE ELECTRONIC ASSIST STEERING INPUTTING RIGHT STEER FOR SOME REASON. HAVE HEARD MANY COMPLAIN ABOUT STEERING BOX ISSUES WITH JEEP JL WRANGLERS, UNKNOWN IF THIS IS RELATED TO THAT.
Additional Notes:
BRAND NEW VEHICLE, NOW HAS 200 MILES. FROM BEGINNING, IT TRACKS TO THE RIGHT WHEN IN MOTION. DEALER SAID ALIGNMENT IS PERFECT, THEY CROSS ROTATED TIRES, ARE IN PROCESS OF TRYING TO FIGURE IT OUT, BUT I SUSPECT IT MAY BE THE ELECTRONIC ASSIST STEERING INPUTTING RIGHT STEER FOR SOME REASON. HAVE HEARD MANY COMPLAIN ABOUT STEERING BOX ISSUES WITH JEEP JL WRANGLERS, UNKNOWN IF THIS IS RELATED TO THAT.
Mfg Campaign: 11253815
Recall Date: Sep 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE STEERING WHEEL IS "LOOSE" AND REQUIRES EXCESSIVE MOVEMENT BEFORE ANY NOTICEABLE EFFECT IN VEHICLE DIRECTION. THIS HAPPENS AT ALL SPEEDS. VEHICLE DRIFTS/WANDERS (DOES NOT DRIVE STRAIGHT) AT FREEWAY SPEEDS (50+ MPH). VERY DIFFICULT TO STAY IN LANE ON THE FREEWAY!
Corrective Action:
THE STEERING WHEEL IS "LOOSE" AND REQUIRES EXCESSIVE MOVEMENT BEFORE ANY NOTICEABLE EFFECT IN VEHICLE DIRECTION. THIS HAPPENS AT ALL SPEEDS. VEHICLE DRIFTS/WANDERS (DOES NOT DRIVE STRAIGHT) AT FREEWAY SPEEDS (50+ MPH). VERY DIFFICULT TO STAY IN LANE ON THE FREEWAY!
Additional Notes:
THE STEERING WHEEL IS "LOOSE" AND REQUIRES EXCESSIVE MOVEMENT BEFORE ANY NOTICEABLE EFFECT IN VEHICLE DIRECTION. THIS HAPPENS AT ALL SPEEDS. VEHICLE DRIFTS/WANDERS (DOES NOT DRIVE STRAIGHT) AT FREEWAY SPEEDS (50+ MPH). VERY DIFFICULT TO STAY IN LANE ON THE FREEWAY!
Mfg Campaign: 11253412
Recall Date: Sep 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING VEHICLE HOME FROM DEALERSHIP AFTER PURCHASE I NOTED A DEAD SPOT IN THE STEERING OF ABOUT 3 TO 4 INCHES WHERE THERE IS NO STEERING RESPONSE TO MOVEMENT OF THE STEERING WHEEL AND THE VECHICLE WAS DANGEROUS TO DRIVE AS IT WAS EXTREMELY DIFFICULT TO KEEP IT IN MY LANE. I HAVE WORKED WITH JEEP CARES AND HAVE OPENED 2 CASES, 58775069, 59043175 AND HAVE BEEN TO 3 DIFFERENT DEALERSHIPS TRYING TO GET THIS FIXED. THE 1ST 2 DEALERSHIPS DROVE THE VEHICLE ON AND STATED THERE WAS NO PROBLEM, THIS IS HOW JEEPS ARE DESIGNED. THE 3RD DEALERSHIP DROVE IT WITH ME IN THE CAR ON THE SAME TYPE OF ROADS I DRIVE (2 LANE COUNTRY ROADS WITH NO SHOULDER. THEY NOTED THAT THE ALIGNMENT WAS OFF AND RE-ALIGNED THE STEERING. THIS DID HELP WITH THE EXTEME SWING THE VEHICLE WOULD TAKE ON ITS OWN INTO ONCOMING TRAFFIC OR TOWARD THE SHOULDER BUT DID NOTHING TO RESOLVE THE 3" TO 4" DEADSPOT IN THE STEERING. I WILL BE OPENING A 3RD JEEP CARES CASE THIS WEEK. THIS DEAD SPOT CAUSES WHAT I WOULD CALL "DRIVER INDUCED OSCILLATION" AS MINOR OF FINE STEERING CORRECTIONS ARE EXAGGERATED WITH THE 3" TO 4" DEADSPOT SO YOU INADVERTANTLY OVERCORRECT AND THEN HAVE TO RE-CORRECT THE OTHERWAY AGAIN THRU A 3" TO 4" DEADSPOT. THE VEHICLE IS A DANGER TO MYSELF AND OTHERS ON THE ROAD. JEEP SEEMS TO BE TRYING TO AVOID THE BUYBACK OR LEMON LAW BY STATING THERE IS NO PROBLEM THE VEHCILE IS DESIGNED TO HAVE A 3" TO 4" DEAD SPOT IN THE STEERING. THE VEHICLE EXTREMELY DIFFICLUT TO KEEP IN ITS LANE WHILE DRIVING ON 2 LANE COUNTRY ROADS AT STANDARD ROAD SPEEDS OF 35 TO 50 MILES PER HOUR, WITH NO SHOULDER.
Corrective Action:
WHILE DRIVING VEHICLE HOME FROM DEALERSHIP AFTER PURCHASE I NOTED A DEAD SPOT IN THE STEERING OF ABOUT 3 TO 4 INCHES WHERE THERE IS NO STEERING RESPONSE TO MOVEMENT OF THE STEERING WHEEL AND THE VECHICLE WAS DANGEROUS TO DRIVE AS IT WAS EXTREMELY DIFFICULT TO KEEP IT IN MY LANE. I HAVE WORKED WITH JEEP CARES AND HAVE OPENED 2 CASES, 58775069, 59043175 AND HAVE BEEN TO 3 DIFFERENT DEALERSHIPS TRYING TO GET THIS FIXED. THE 1ST 2 DEALERSHIPS DROVE THE VEHICLE ON AND STATED THERE WAS NO PROBLEM, THIS IS HOW JEEPS ARE DESIGNED. THE 3RD DEALERSHIP DROVE IT WITH ME IN THE CAR ON THE SAME TYPE OF ROADS I DRIVE (2 LANE COUNTRY ROADS WITH NO SHOULDER. THEY NOTED THAT THE ALIGNMENT WAS OFF AND RE-ALIGNED THE STEERING. THIS DID HELP WITH THE EXTEME SWING THE VEHICLE WOULD TAKE ON ITS OWN INTO ONCOMING TRAFFIC OR TOWARD THE SHOULDER BUT DID NOTHING TO RESOLVE THE 3" TO 4" DEADSPOT IN THE STEERING. I WILL BE OPENING A 3RD JEEP CARES CASE THIS WEEK. THIS DEAD SPOT CAUSES WHAT I WOULD CALL "DRIVER INDUCED OSCILLATION" AS MINOR OF FINE STEERING CORRECTIONS ARE EXAGGERATED WITH THE 3" TO 4" DEADSPOT SO YOU INADVERTANTLY OVERCORRECT AND THEN HAVE TO RE-CORRECT THE OTHERWAY AGAIN THRU A 3" TO 4" DEADSPOT. THE VEHICLE IS A DANGER TO MYSELF AND OTHERS ON THE ROAD. JEEP SEEMS TO BE TRYING TO AVOID THE BUYBACK OR LEMON LAW BY STATING THERE IS NO PROBLEM THE VEHCILE IS DESIGNED TO HAVE A 3" TO 4" DEAD SPOT IN THE STEERING. THE VEHICLE EXTREMELY DIFFICLUT TO KEEP IN ITS LANE WHILE DRIVING ON 2 LANE COUNTRY ROADS AT STANDARD ROAD SPEEDS OF 35 TO 50 MILES PER HOUR, WITH NO SHOULDER.
Additional Notes:
WHILE DRIVING VEHICLE HOME FROM DEALERSHIP AFTER PURCHASE I NOTED A DEAD SPOT IN THE STEERING OF ABOUT 3 TO 4 INCHES WHERE THERE IS NO STEERING RESPONSE TO MOVEMENT OF THE STEERING WHEEL AND THE VECHICLE WAS DANGEROUS TO DRIVE AS IT WAS EXTREMELY DIFFICULT TO KEEP IT IN MY LANE. I HAVE WORKED WITH JEEP CARES AND HAVE OPENED 2 CASES, 58775069, 59043175 AND HAVE BEEN TO 3 DIFFERENT DEALERSHIPS TRYING TO GET THIS FIXED. THE 1ST 2 DEALERSHIPS DROVE THE VEHICLE ON AND STATED THERE WAS NO PROBLEM, THIS IS HOW JEEPS ARE DESIGNED. THE 3RD DEALERSHIP DROVE IT WITH ME IN THE CAR ON THE SAME TYPE OF ROADS I DRIVE (2 LANE COUNTRY ROADS WITH NO SHOULDER. THEY NOTED THAT THE ALIGNMENT WAS OFF AND RE-ALIGNED THE STEERING. THIS DID HELP WITH THE EXTEME SWING THE VEHICLE WOULD TAKE ON ITS OWN INTO ONCOMING TRAFFIC OR TOWARD THE SHOULDER BUT DID NOTHING TO RESOLVE THE 3" TO 4" DEADSPOT IN THE STEERING. I WILL BE OPENING A 3RD JEEP CARES CASE THIS WEEK. THIS DEAD SPOT CAUSES WHAT I WOULD CALL "DRIVER INDUCED OSCILLATION" AS MINOR OF FINE STEERING CORRECTIONS ARE EXAGGERATED WITH THE 3" TO 4" DEADSPOT SO YOU INADVERTANTLY OVERCORRECT AND THEN HAVE TO RE-CORRECT THE OTHERWAY AGAIN THRU A 3" TO 4" DEADSPOT. THE VEHICLE IS A DANGER TO MYSELF AND OTHERS ON THE ROAD. JEEP SEEMS TO BE TRYING TO AVOID THE BUYBACK OR LEMON LAW BY STATING THERE IS NO PROBLEM THE VEHCILE IS DESIGNED TO HAVE A 3" TO 4" DEAD SPOT IN THE STEERING. THE VEHICLE EXTREMELY DIFFICLUT TO KEEP IN ITS LANE WHILE DRIVING ON 2 LANE COUNTRY ROADS AT STANDARD ROAD SPEEDS OF 35 TO 50 MILES PER HOUR, WITH NO SHOULDER.
Mfg Campaign: 11252955
Recall Date: Sep 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WANDERS ALL OVER THE ROAD OVER 45 MPH. DEALER JUST SAYS CAN'T REPLICATE WHAT A JOKE
Corrective Action:
WANDERS ALL OVER THE ROAD OVER 45 MPH. DEALER JUST SAYS CAN'T REPLICATE WHAT A JOKE
Additional Notes:
WANDERS ALL OVER THE ROAD OVER 45 MPH. DEALER JUST SAYS CAN'T REPLICATE WHAT A JOKE
Mfg Campaign: 11253067
Recall Date: Sep 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
LOOSE STEERING CAN'T KEEP VEHICLE IN LANE EXCESS PLAY IN STEERING WHEEL HAVE TO KEEP MOVING STEERING WHEEL BACK AND FORTH BEEN TO DEALER 3 TIMES REPLACE TRACK BAR AND ALIGNMENT NO BETTER 1 DEALER SAID THAT ALL DRIVE LIKE THAT .VERY DANGEROUS,MY WIFE WILL NOT DRIVE
Corrective Action:
LOOSE STEERING CAN'T KEEP VEHICLE IN LANE EXCESS PLAY IN STEERING WHEEL HAVE TO KEEP MOVING STEERING WHEEL BACK AND FORTH BEEN TO DEALER 3 TIMES REPLACE TRACK BAR AND ALIGNMENT NO BETTER 1 DEALER SAID THAT ALL DRIVE LIKE THAT .VERY DANGEROUS,MY WIFE WILL NOT DRIVE
Additional Notes:
LOOSE STEERING CAN'T KEEP VEHICLE IN LANE EXCESS PLAY IN STEERING WHEEL HAVE TO KEEP MOVING STEERING WHEEL BACK AND FORTH BEEN TO DEALER 3 TIMES REPLACE TRACK BAR AND ALIGNMENT NO BETTER 1 DEALER SAID THAT ALL DRIVE LIKE THAT .VERY DANGEROUS,MY WIFE WILL NOT DRIVE
Mfg Campaign: 11252784
Recall Date: Sep 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. WHILE DRIVING 50 MPH, THE REAR PASSENGER SIDE PANEL LOCATED BEHIND THE PASSENGER DOOR (ALSO CALLED THE SOFT TOP) ABPRUPTLY DETACHED AND RELEASED INTO TRAFFIC. THE PANEL FAILURE CAUSED THE VEHICLE'S CABIN TO BE EXPOSED. THERE WERE NO INJURIES OR A CRASH DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO LARCHMONT CHRYSLER, JEEP, DODGE (2533 BOSTON POST ROAD, LARCHMONT NY, 10538 (914) 636-3030) AND THE DEALER STATED THAT THEY WOULD ORDER THE REPLACEMENT PART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 59750760. THE FAILURE MILEAGE WAS 4,500.
Corrective Action:
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. WHILE DRIVING 50 MPH, THE REAR PASSENGER SIDE PANEL LOCATED BEHIND THE PASSENGER DOOR (ALSO CALLED THE SOFT TOP) ABPRUPTLY DETACHED AND RELEASED INTO TRAFFIC. THE PANEL FAILURE CAUSED THE VEHICLE'S CABIN TO BE EXPOSED. THERE WERE NO INJURIES OR A CRASH DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO LARCHMONT CHRYSLER, JEEP, DODGE (2533 BOSTON POST ROAD, LARCHMONT NY, 10538 (914) 636-3030) AND THE DEALER STATED THAT THEY WOULD ORDER THE REPLACEMENT PART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 59750760. THE FAILURE MILEAGE WAS 4,500.
Additional Notes:
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. WHILE DRIVING 50 MPH, THE REAR PASSENGER SIDE PANEL LOCATED BEHIND THE PASSENGER DOOR (ALSO CALLED THE SOFT TOP) ABPRUPTLY DETACHED AND RELEASED INTO TRAFFIC. THE PANEL FAILURE CAUSED THE VEHICLE'S CABIN TO BE EXPOSED. THERE WERE NO INJURIES OR A CRASH DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO LARCHMONT CHRYSLER, JEEP, DODGE (2533 BOSTON POST ROAD, LARCHMONT NY, 10538 (914) 636-3030) AND THE DEALER STATED THAT THEY WOULD ORDER THE REPLACEMENT PART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 59750760. THE FAILURE MILEAGE WAS 4,500.
Mfg Campaign: 11252398
Recall Date: Aug 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE STEERING IS LOOSE, WHEN DRIVING ON A FREEWAY AT SPEEDS OVER 60 MPH THE STEERING IS VERY SLOPPY AND THE VEHICLE "WANDERS" INSIDE THE LANE SIDE TO SIDE AS YOU HAVE TO CONTINUALLY CORRECT IT. THIS IS UNSAFE.
Corrective Action:
THE STEERING IS LOOSE, WHEN DRIVING ON A FREEWAY AT SPEEDS OVER 60 MPH THE STEERING IS VERY SLOPPY AND THE VEHICLE "WANDERS" INSIDE THE LANE SIDE TO SIDE AS YOU HAVE TO CONTINUALLY CORRECT IT. THIS IS UNSAFE.
Additional Notes:
THE STEERING IS LOOSE, WHEN DRIVING ON A FREEWAY AT SPEEDS OVER 60 MPH THE STEERING IS VERY SLOPPY AND THE VEHICLE "WANDERS" INSIDE THE LANE SIDE TO SIDE AS YOU HAVE TO CONTINUALLY CORRECT IT. THIS IS UNSAFE.
Mfg Campaign: 11252523
Recall Date: Aug 30, 2019
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