JEEP RENEGADE 2018

Complete listing of complaints and recalls for this vehicle

646
Complaints
2
Recalls

Complaints & Recalls

646 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us Llc)
NHTSA Campaign: 18V731000 SAFETY RECALL
21.1K Vehicles Affected
Recall Date: Oct 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Renegade 4X2 flex fuel/E85 vehicles equipped with a 2.4L engine. In certain operating conditions such as high power demand in conjunction with high altitude and/or high ambient temperatures, a manufacturing error in the fuel pump assembly may result in a loss of fuel pressure.

Potential Risk:
A loss of fuel pressure can cause a stall, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the fuel pump, free of charge. The recall began April 26, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB2.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: UB2
Notice Date: Apr 26, 2019
Recall Date: Oct 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V524000 SAFETY RECALL
12.8K Vehicles Affected
Recall Date: Aug 9, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Potential Risk:
A vehicle stall can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: U87
Notice Date: Oct 2, 2018
Recall Date: Aug 9, 2018

Consumer Complaints

646 Complaints
Chrysler (fca Us, Llc)
Campaign: 11535397 Other
Jul 31, 2023
Defect Description:

ENGINE

Potential Consequences:

when going in reverse the camera on the screen is either blank with the words at the bottom or have a distorted video. When in idle fans will constantly run when fluids are good, engine will do a rough idle, shut off! but will start back up

Corrective Action:

when going in reverse the camera on the screen is either blank with the words at the bottom or have a distorted video. When in idle fans will constantly run when fluids are good, engine will do a rough idle, shut off! but will start back up

Additional Notes:

when going in reverse the camera on the screen is either blank with the words at the bottom or have a distorted video. When in idle fans will constantly run when fluids are good, engine will do a rough idle, shut off! but will start back up

Manufacturer: JEEP
Mfg Campaign: 11535397
Notice Date: Jul 31, 2023
Recall Date: Jul 31, 2023
Chrysler (fca Us, Llc)
Campaign: 11535263 Other
Jul 29, 2023
Defect Description:

ENGINE

Potential Consequences:

This car constantly burns oil the engine shuts off when it is low on oil. I get an oil change and within a week or 2 depending on how much I drive there is no oil. There is no warning of low oil and the car shuts off you have to make a hard turn trying to get on the highway turning out of your driveway it’s very dangerous. Jeep claims the recall was fixed before I bought the car but it constantly does this. There is a class action lawsuit and an extended warranty but only for customers who car is 100,000 miles or less. I bought this car when it had 88,000 miles on it. What about those who are not covered what should we do? This car is dangerous and very expensive. It’s no fair to consumers who pay upwards of 10,000 for a car and stuck in a loan and the car is dangerous the engine is sure to lock up one day

Corrective Action:

This car constantly burns oil the engine shuts off when it is low on oil. I get an oil change and within a week or 2 depending on how much I drive there is no oil. There is no warning of low oil and the car shuts off you have to make a hard turn trying to get on the highway turning out of your driveway it’s very dangerous. Jeep claims the recall was fixed before I bought the car but it constantly does this. There is a class action lawsuit and an extended warranty but only for customers who car is 100,000 miles or less. I bought this car when it had 88,000 miles on it. What about those who are not covered what should we do? This car is dangerous and very expensive. It’s no fair to consumers who pay upwards of 10,000 for a car and stuck in a loan and the car is dangerous the engine is sure to lock up one day

Additional Notes:

This car constantly burns oil the engine shuts off when it is low on oil. I get an oil change and within a week or 2 depending on how much I drive there is no oil. There is no warning of low oil and the car shuts off you have to make a hard turn trying to get on the highway turning out of your driveway it’s very dangerous. Jeep claims the recall was fixed before I bought the car but it constantly does this. There is a class action lawsuit and an extended warranty but only for customers who car is 100,000 miles or less. I bought this car when it had 88,000 miles on it. What about those who are not covered what should we do? This car is dangerous and very expensive. It’s no fair to consumers who pay upwards of 10,000 for a car and stuck in a loan and the car is dangerous the engine is sure to lock up one day

Manufacturer: JEEP
Mfg Campaign: 11535263
Notice Date: Jul 29, 2023
Recall Date: Jul 29, 2023
Chrysler (fca Us, Llc)
Campaign: 11532605 Other
Jul 16, 2023
Defect Description:

ENGINE

Potential Consequences:

My car shut down and will not restart in High altitudes. This has been on ongoing issue since I purchased it in 2019. The car will sputter and feel like it has no power, then die. When I go to restart, it will not start. We have almost been hit by traffic several times because of this issue. Seems to only happen in high altitude. We live in the mountains, so we climb elevation quite a bit.

Corrective Action:

My car shut down and will not restart in High altitudes. This has been on ongoing issue since I purchased it in 2019. The car will sputter and feel like it has no power, then die. When I go to restart, it will not start. We have almost been hit by traffic several times because of this issue. Seems to only happen in high altitude. We live in the mountains, so we climb elevation quite a bit.

Additional Notes:

My car shut down and will not restart in High altitudes. This has been on ongoing issue since I purchased it in 2019. The car will sputter and feel like it has no power, then die. When I go to restart, it will not start. We have almost been hit by traffic several times because of this issue. Seems to only happen in high altitude. We live in the mountains, so we climb elevation quite a bit.

Manufacturer: JEEP
Mfg Campaign: 11532605
Notice Date: Jul 16, 2023
Recall Date: Jul 16, 2023
Chrysler (fca Us, Llc)
Campaign: 11532605 Other
Jul 16, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

My car shut down and will not restart in High altitudes. This has been on ongoing issue since I purchased it in 2019. The car will sputter and feel like it has no power, then die. When I go to restart, it will not start. We have almost been hit by traffic several times because of this issue. Seems to only happen in high altitude. We live in the mountains, so we climb elevation quite a bit.

Corrective Action:

My car shut down and will not restart in High altitudes. This has been on ongoing issue since I purchased it in 2019. The car will sputter and feel like it has no power, then die. When I go to restart, it will not start. We have almost been hit by traffic several times because of this issue. Seems to only happen in high altitude. We live in the mountains, so we climb elevation quite a bit.

Additional Notes:

My car shut down and will not restart in High altitudes. This has been on ongoing issue since I purchased it in 2019. The car will sputter and feel like it has no power, then die. When I go to restart, it will not start. We have almost been hit by traffic several times because of this issue. Seems to only happen in high altitude. We live in the mountains, so we climb elevation quite a bit.

Manufacturer: JEEP
Mfg Campaign: 11532605
Notice Date: Jul 16, 2023
Recall Date: Jul 16, 2023
Chrysler (fca Us, Llc)
Campaign: 11532605 Other
Jul 16, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

My car shut down and will not restart in High altitudes. This has been on ongoing issue since I purchased it in 2019. The car will sputter and feel like it has no power, then die. When I go to restart, it will not start. We have almost been hit by traffic several times because of this issue. Seems to only happen in high altitude. We live in the mountains, so we climb elevation quite a bit.

Corrective Action:

My car shut down and will not restart in High altitudes. This has been on ongoing issue since I purchased it in 2019. The car will sputter and feel like it has no power, then die. When I go to restart, it will not start. We have almost been hit by traffic several times because of this issue. Seems to only happen in high altitude. We live in the mountains, so we climb elevation quite a bit.

Additional Notes:

My car shut down and will not restart in High altitudes. This has been on ongoing issue since I purchased it in 2019. The car will sputter and feel like it has no power, then die. When I go to restart, it will not start. We have almost been hit by traffic several times because of this issue. Seems to only happen in high altitude. We live in the mountains, so we climb elevation quite a bit.

Manufacturer: JEEP
Mfg Campaign: 11532605
Notice Date: Jul 16, 2023
Recall Date: Jul 16, 2023
Chrysler (fca Us, Llc)
Campaign: 11530827 Other
Jul 7, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The Uconnect 8.4 touchscreen is changing channels, and other features, and in addition, changes the temperature in the car. This is a safety hazard as it is distracting, and is making the vehicle unusable, and uncomfortable to use. I have contacted Chrysler customer care several times and keep getting the run around in getting the Uconnect replaced, and have not gotten a resolution.

Corrective Action:

The Uconnect 8.4 touchscreen is changing channels, and other features, and in addition, changes the temperature in the car. This is a safety hazard as it is distracting, and is making the vehicle unusable, and uncomfortable to use. I have contacted Chrysler customer care several times and keep getting the run around in getting the Uconnect replaced, and have not gotten a resolution.

Additional Notes:

The Uconnect 8.4 touchscreen is changing channels, and other features, and in addition, changes the temperature in the car. This is a safety hazard as it is distracting, and is making the vehicle unusable, and uncomfortable to use. I have contacted Chrysler customer care several times and keep getting the run around in getting the Uconnect replaced, and have not gotten a resolution.

Manufacturer: JEEP
Mfg Campaign: 11530827
Notice Date: Jul 7, 2023
Recall Date: Jul 7, 2023
Chrysler (fca Us, Llc)
Campaign: 11529631 Other
Jun 29, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Vehicle is not throwing a code or check engine light but is sputtering and stalling or losing power while driving. This can be when I’m slowing down or accelerating. It’s done it on the interstate and while approaching a red light. I have taken it to the dealership and they said there is nothing wrong with my vehicle and they can not find the issue. I had them check the fuel pump since that was the closest issue I can find to my issue. They said the fuel pump has no issues. There has to be a reason why my car is shutting down while driving and not all the time. It will do it one day and not again for weeks or months and then do it back to back and then nothing again for a while. There has to be a reason why my Jeep is acting like this and not triggering a light or code and the dealer is unable to resolve it.

Corrective Action:

Vehicle is not throwing a code or check engine light but is sputtering and stalling or losing power while driving. This can be when I’m slowing down or accelerating. It’s done it on the interstate and while approaching a red light. I have taken it to the dealership and they said there is nothing wrong with my vehicle and they can not find the issue. I had them check the fuel pump since that was the closest issue I can find to my issue. They said the fuel pump has no issues. There has to be a reason why my car is shutting down while driving and not all the time. It will do it one day and not again for weeks or months and then do it back to back and then nothing again for a while. There has to be a reason why my Jeep is acting like this and not triggering a light or code and the dealer is unable to resolve it.

Additional Notes:

Vehicle is not throwing a code or check engine light but is sputtering and stalling or losing power while driving. This can be when I’m slowing down or accelerating. It’s done it on the interstate and while approaching a red light. I have taken it to the dealership and they said there is nothing wrong with my vehicle and they can not find the issue. I had them check the fuel pump since that was the closest issue I can find to my issue. They said the fuel pump has no issues. There has to be a reason why my car is shutting down while driving and not all the time. It will do it one day and not again for weeks or months and then do it back to back and then nothing again for a while. There has to be a reason why my Jeep is acting like this and not triggering a light or code and the dealer is unable to resolve it.

Manufacturer: JEEP
Mfg Campaign: 11529631
Notice Date: Jun 29, 2023
Recall Date: Jun 29, 2023
Chrysler (fca Us, Llc)
Campaign: 11526081 Other
Jun 8, 2023
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2018 Jeep Renegade Latitude. The contact stated that the vehicle was consuming an excessive amount of engine oil. The engine consumed 2 quarts of engine oil per 750 miles driven. Additionally, the contact stated that while driving at an undisclosed speed, the vehicle shuddered, and while coming to a complete stop at a traffic light, the vehicle shut off. No warning lights were illuminated. The vehicle was taken to the dealer where oil was added to the vehicle; however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.

Corrective Action:

The contact owns a 2018 Jeep Renegade Latitude. The contact stated that the vehicle was consuming an excessive amount of engine oil. The engine consumed 2 quarts of engine oil per 750 miles driven. Additionally, the contact stated that while driving at an undisclosed speed, the vehicle shuddered, and while coming to a complete stop at a traffic light, the vehicle shut off. No warning lights were illuminated. The vehicle was taken to the dealer where oil was added to the vehicle; however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.

Additional Notes:

The contact owns a 2018 Jeep Renegade Latitude. The contact stated that the vehicle was consuming an excessive amount of engine oil. The engine consumed 2 quarts of engine oil per 750 miles driven. Additionally, the contact stated that while driving at an undisclosed speed, the vehicle shuddered, and while coming to a complete stop at a traffic light, the vehicle shut off. No warning lights were illuminated. The vehicle was taken to the dealer where oil was added to the vehicle; however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.

Manufacturer: JEEP
Mfg Campaign: 11526081
Notice Date: Jun 8, 2023
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Campaign: 11525815 Other
Jun 7, 2023
Defect Description:

ENGINE

Potential Consequences:

After driving this vehicle for 50,000 miles, the car began to stop in the middle of the road, causing a hazard to the driver and the other people driving on the road. Trying to get it started again took some time and the driver was in the way of moving vehicles, but unable to get the car started. When I took it in to the dealership I bought it from, they said the issue was oil consumption and that there was a recall on the motor. I got no notice of this recall and could have been involved in a serious accident because my car continued to stop randomly with no notice of a low oil light coming on or any such warning light.

Corrective Action:

After driving this vehicle for 50,000 miles, the car began to stop in the middle of the road, causing a hazard to the driver and the other people driving on the road. Trying to get it started again took some time and the driver was in the way of moving vehicles, but unable to get the car started. When I took it in to the dealership I bought it from, they said the issue was oil consumption and that there was a recall on the motor. I got no notice of this recall and could have been involved in a serious accident because my car continued to stop randomly with no notice of a low oil light coming on or any such warning light.

Additional Notes:

After driving this vehicle for 50,000 miles, the car began to stop in the middle of the road, causing a hazard to the driver and the other people driving on the road. Trying to get it started again took some time and the driver was in the way of moving vehicles, but unable to get the car started. When I took it in to the dealership I bought it from, they said the issue was oil consumption and that there was a recall on the motor. I got no notice of this recall and could have been involved in a serious accident because my car continued to stop randomly with no notice of a low oil light coming on or any such warning light.

Manufacturer: JEEP
Mfg Campaign: 11525815
Notice Date: Jun 7, 2023
Recall Date: Jun 7, 2023
Chrysler (fca Us, Llc)
Campaign: 11525684 Other
Jun 6, 2023
Defect Description:

ENGINE

Potential Consequences:

During the last several months my car has been unexpectedly stalling. It has happened under several circumstances. It happened while driving, sitting at a stop light and even shortly after I started it. I have seen online that this is a widespread problem with this Jeep engine and there are dozens if not hundreds of similar instances posted online about this sudden unexpected stall. No recall has ever been issued and it is an extremely dangerous problem to have your car unexpectedly stop while driving in traffic or worse driving on a busy freeway. My car has had a recall for excessive oil consumption, and this was supposedly fixed by the dealership. The dealership and online complaints seem to tie this problem to these unexpectedly low oil levels being linked to the stalling. The dealership said to watch my oil consumption carefully and to make sure I have regular oil changes. I have been very careful to always change my oil when recommended. This is a potentially deadly problem for a large number of vehicles and I hope the NHTSA will investigate as soon as possible and force Chrysler to issue a recall and fix. Thank you for your time.

Corrective Action:

During the last several months my car has been unexpectedly stalling. It has happened under several circumstances. It happened while driving, sitting at a stop light and even shortly after I started it. I have seen online that this is a widespread problem with this Jeep engine and there are dozens if not hundreds of similar instances posted online about this sudden unexpected stall. No recall has ever been issued and it is an extremely dangerous problem to have your car unexpectedly stop while driving in traffic or worse driving on a busy freeway. My car has had a recall for excessive oil consumption, and this was supposedly fixed by the dealership. The dealership and online complaints seem to tie this problem to these unexpectedly low oil levels being linked to the stalling. The dealership said to watch my oil consumption carefully and to make sure I have regular oil changes. I have been very careful to always change my oil when recommended. This is a potentially deadly problem for a large number of vehicles and I hope the NHTSA will investigate as soon as possible and force Chrysler to issue a recall and fix. Thank you for your time.

Additional Notes:

During the last several months my car has been unexpectedly stalling. It has happened under several circumstances. It happened while driving, sitting at a stop light and even shortly after I started it. I have seen online that this is a widespread problem with this Jeep engine and there are dozens if not hundreds of similar instances posted online about this sudden unexpected stall. No recall has ever been issued and it is an extremely dangerous problem to have your car unexpectedly stop while driving in traffic or worse driving on a busy freeway. My car has had a recall for excessive oil consumption, and this was supposedly fixed by the dealership. The dealership and online complaints seem to tie this problem to these unexpectedly low oil levels being linked to the stalling. The dealership said to watch my oil consumption carefully and to make sure I have regular oil changes. I have been very careful to always change my oil when recommended. This is a potentially deadly problem for a large number of vehicles and I hope the NHTSA will investigate as soon as possible and force Chrysler to issue a recall and fix. Thank you for your time.

Manufacturer: JEEP
Mfg Campaign: 11525684
Notice Date: Jun 6, 2023
Recall Date: Jun 6, 2023
Chrysler (fca Us, Llc)
Campaign: 11525725 Other
Jun 6, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

What component or system failed or malfunctioned, and is it available for inspection upon request? The back manual sunroof broke off on the highway going 60 mph. The sunroof flew onto the highway while the hinge that was attached to the sunroof flew off hitting me while driving. It is available for inspection. How was your safety or the safety of others put at risk? I was physically hit with the piece that broke off, and if there was a car driving behind me, the sunroof flying off could have caused an accident. Has the problem been reproduced or confirmed by a dealer or independent service center? Vehicle will be going to Jeep dealership on 6/7/2023 Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The component will be inspected by Jeep on 6/7/2023 Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no symptoms prior to failure. Sunroof had not been opened in 3 years, we only used the front automatic sunroof which is also displaying signs of failure.

Corrective Action:

What component or system failed or malfunctioned, and is it available for inspection upon request? The back manual sunroof broke off on the highway going 60 mph. The sunroof flew onto the highway while the hinge that was attached to the sunroof flew off hitting me while driving. It is available for inspection. How was your safety or the safety of others put at risk? I was physically hit with the piece that broke off, and if there was a car driving behind me, the sunroof flying off could have caused an accident. Has the problem been reproduced or confirmed by a dealer or independent service center? Vehicle will be going to Jeep dealership on 6/7/2023 Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The component will be inspected by Jeep on 6/7/2023 Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no symptoms prior to failure. Sunroof had not been opened in 3 years, we only used the front automatic sunroof which is also displaying signs of failure.

Additional Notes:

What component or system failed or malfunctioned, and is it available for inspection upon request? The back manual sunroof broke off on the highway going 60 mph. The sunroof flew onto the highway while the hinge that was attached to the sunroof flew off hitting me while driving. It is available for inspection. How was your safety or the safety of others put at risk? I was physically hit with the piece that broke off, and if there was a car driving behind me, the sunroof flying off could have caused an accident. Has the problem been reproduced or confirmed by a dealer or independent service center? Vehicle will be going to Jeep dealership on 6/7/2023 Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The component will be inspected by Jeep on 6/7/2023 Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no symptoms prior to failure. Sunroof had not been opened in 3 years, we only used the front automatic sunroof which is also displaying signs of failure.

Manufacturer: JEEP
Mfg Campaign: 11525725
Notice Date: Jun 6, 2023
Recall Date: Jun 6, 2023
Chrysler (fca Us, Llc)
Campaign: 11523189 Other
May 22, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I was made aware that my car has a recall alert. It is a W20 recall, the PCM needs reprogrammed. I contacted Krebs Chrysler Dodge Jeep RAM and was told the first available appointment is on May 31, 2023. I requested a loaner car that I could use until the recall problem was resolved. I stated my car stalled twice on a major highway and that I was currently pulled over in a parking lot. My request for a loaner car was denied as was my request to be towed the 2.4 miles to Krebs Chrysler Dodge Jeep RAM without charge. I was informed that the reason behind these denials was that my car is “drivable.” Driving this car as is puts me and the rest of the drivers on the road in extreme jeopardy, possibly even of a life threatening situation.

Corrective Action:

I was made aware that my car has a recall alert. It is a W20 recall, the PCM needs reprogrammed. I contacted Krebs Chrysler Dodge Jeep RAM and was told the first available appointment is on May 31, 2023. I requested a loaner car that I could use until the recall problem was resolved. I stated my car stalled twice on a major highway and that I was currently pulled over in a parking lot. My request for a loaner car was denied as was my request to be towed the 2.4 miles to Krebs Chrysler Dodge Jeep RAM without charge. I was informed that the reason behind these denials was that my car is “drivable.” Driving this car as is puts me and the rest of the drivers on the road in extreme jeopardy, possibly even of a life threatening situation.

Additional Notes:

I was made aware that my car has a recall alert. It is a W20 recall, the PCM needs reprogrammed. I contacted Krebs Chrysler Dodge Jeep RAM and was told the first available appointment is on May 31, 2023. I requested a loaner car that I could use until the recall problem was resolved. I stated my car stalled twice on a major highway and that I was currently pulled over in a parking lot. My request for a loaner car was denied as was my request to be towed the 2.4 miles to Krebs Chrysler Dodge Jeep RAM without charge. I was informed that the reason behind these denials was that my car is “drivable.” Driving this car as is puts me and the rest of the drivers on the road in extreme jeopardy, possibly even of a life threatening situation.

Manufacturer: JEEP
Mfg Campaign: 11523189
Notice Date: May 22, 2023
Recall Date: May 22, 2023
Chrysler (fca Us, Llc)
Campaign: 11523189 Other
May 22, 2023
Defect Description:

ENGINE

Potential Consequences:

I was made aware that my car has a recall alert. It is a W20 recall, the PCM needs reprogrammed. I contacted Krebs Chrysler Dodge Jeep RAM and was told the first available appointment is on May 31, 2023. I requested a loaner car that I could use until the recall problem was resolved. I stated my car stalled twice on a major highway and that I was currently pulled over in a parking lot. My request for a loaner car was denied as was my request to be towed the 2.4 miles to Krebs Chrysler Dodge Jeep RAM without charge. I was informed that the reason behind these denials was that my car is “drivable.” Driving this car as is puts me and the rest of the drivers on the road in extreme jeopardy, possibly even of a life threatening situation.

Corrective Action:

I was made aware that my car has a recall alert. It is a W20 recall, the PCM needs reprogrammed. I contacted Krebs Chrysler Dodge Jeep RAM and was told the first available appointment is on May 31, 2023. I requested a loaner car that I could use until the recall problem was resolved. I stated my car stalled twice on a major highway and that I was currently pulled over in a parking lot. My request for a loaner car was denied as was my request to be towed the 2.4 miles to Krebs Chrysler Dodge Jeep RAM without charge. I was informed that the reason behind these denials was that my car is “drivable.” Driving this car as is puts me and the rest of the drivers on the road in extreme jeopardy, possibly even of a life threatening situation.

Additional Notes:

I was made aware that my car has a recall alert. It is a W20 recall, the PCM needs reprogrammed. I contacted Krebs Chrysler Dodge Jeep RAM and was told the first available appointment is on May 31, 2023. I requested a loaner car that I could use until the recall problem was resolved. I stated my car stalled twice on a major highway and that I was currently pulled over in a parking lot. My request for a loaner car was denied as was my request to be towed the 2.4 miles to Krebs Chrysler Dodge Jeep RAM without charge. I was informed that the reason behind these denials was that my car is “drivable.” Driving this car as is puts me and the rest of the drivers on the road in extreme jeopardy, possibly even of a life threatening situation.

Manufacturer: JEEP
Mfg Campaign: 11523189
Notice Date: May 22, 2023
Recall Date: May 22, 2023
Chrysler (fca Us, Llc)
Campaign: 11521921 Other
May 14, 2023
Defect Description:

ENGINE

Potential Consequences:

Every 2 days I'm adding a cord of oil to my engine. It started off. I would have to add a quart or two in between my oil changes and this thing is running unbelievably bad. Everything's failing on it now. It's leaking oil out of somewhere from the block. The manifolds leaking has been since day one and a thing runs so hot. It's unreal, it doesn't accelerate and then it tries to accelerate by itself. It bucks it decelerates and jumps gears

Corrective Action:

Every 2 days I'm adding a cord of oil to my engine. It started off. I would have to add a quart or two in between my oil changes and this thing is running unbelievably bad. Everything's failing on it now. It's leaking oil out of somewhere from the block. The manifolds leaking has been since day one and a thing runs so hot. It's unreal, it doesn't accelerate and then it tries to accelerate by itself. It bucks it decelerates and jumps gears

Additional Notes:

Every 2 days I'm adding a cord of oil to my engine. It started off. I would have to add a quart or two in between my oil changes and this thing is running unbelievably bad. Everything's failing on it now. It's leaking oil out of somewhere from the block. The manifolds leaking has been since day one and a thing runs so hot. It's unreal, it doesn't accelerate and then it tries to accelerate by itself. It bucks it decelerates and jumps gears

Manufacturer: JEEP
Mfg Campaign: 11521921
Notice Date: May 14, 2023
Recall Date: May 14, 2023
Chrysler (fca Us, Llc)
Campaign: 11521921 Other
May 14, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Every 2 days I'm adding a cord of oil to my engine. It started off. I would have to add a quart or two in between my oil changes and this thing is running unbelievably bad. Everything's failing on it now. It's leaking oil out of somewhere from the block. The manifolds leaking has been since day one and a thing runs so hot. It's unreal, it doesn't accelerate and then it tries to accelerate by itself. It bucks it decelerates and jumps gears

Corrective Action:

Every 2 days I'm adding a cord of oil to my engine. It started off. I would have to add a quart or two in between my oil changes and this thing is running unbelievably bad. Everything's failing on it now. It's leaking oil out of somewhere from the block. The manifolds leaking has been since day one and a thing runs so hot. It's unreal, it doesn't accelerate and then it tries to accelerate by itself. It bucks it decelerates and jumps gears

Additional Notes:

Every 2 days I'm adding a cord of oil to my engine. It started off. I would have to add a quart or two in between my oil changes and this thing is running unbelievably bad. Everything's failing on it now. It's leaking oil out of somewhere from the block. The manifolds leaking has been since day one and a thing runs so hot. It's unreal, it doesn't accelerate and then it tries to accelerate by itself. It bucks it decelerates and jumps gears

Manufacturer: JEEP
Mfg Campaign: 11521921
Notice Date: May 14, 2023
Recall Date: May 14, 2023
Chrysler (fca Us, Llc)
Campaign: 11521921 Other
May 14, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

Every 2 days I'm adding a cord of oil to my engine. It started off. I would have to add a quart or two in between my oil changes and this thing is running unbelievably bad. Everything's failing on it now. It's leaking oil out of somewhere from the block. The manifolds leaking has been since day one and a thing runs so hot. It's unreal, it doesn't accelerate and then it tries to accelerate by itself. It bucks it decelerates and jumps gears

Corrective Action:

Every 2 days I'm adding a cord of oil to my engine. It started off. I would have to add a quart or two in between my oil changes and this thing is running unbelievably bad. Everything's failing on it now. It's leaking oil out of somewhere from the block. The manifolds leaking has been since day one and a thing runs so hot. It's unreal, it doesn't accelerate and then it tries to accelerate by itself. It bucks it decelerates and jumps gears

Additional Notes:

Every 2 days I'm adding a cord of oil to my engine. It started off. I would have to add a quart or two in between my oil changes and this thing is running unbelievably bad. Everything's failing on it now. It's leaking oil out of somewhere from the block. The manifolds leaking has been since day one and a thing runs so hot. It's unreal, it doesn't accelerate and then it tries to accelerate by itself. It bucks it decelerates and jumps gears

Manufacturer: JEEP
Mfg Campaign: 11521921
Notice Date: May 14, 2023
Recall Date: May 14, 2023
Chrysler (fca Us, Llc)
Campaign: 11521741 Other
May 12, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Check engine light comes on. Code is saying ratio of fuel to oxygen is not correct

Corrective Action:

Check engine light comes on. Code is saying ratio of fuel to oxygen is not correct

Additional Notes:

Check engine light comes on. Code is saying ratio of fuel to oxygen is not correct

Manufacturer: JEEP
Mfg Campaign: 11521741
Notice Date: May 12, 2023
Recall Date: May 12, 2023
Chrysler (fca Us, Llc)
Campaign: 11518189 Other
Apr 21, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Vehicle losses power when driving. Will start up may have trouble at first. Seems to be loss of fuel.

Corrective Action:

Vehicle losses power when driving. Will start up may have trouble at first. Seems to be loss of fuel.

Additional Notes:

Vehicle losses power when driving. Will start up may have trouble at first. Seems to be loss of fuel.

Manufacturer: JEEP
Mfg Campaign: 11518189
Notice Date: Apr 21, 2023
Recall Date: Apr 21, 2023
Chrysler (fca Us, Llc)
Campaign: 11518189 Other
Apr 21, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Vehicle losses power when driving. Will start up may have trouble at first. Seems to be loss of fuel.

Corrective Action:

Vehicle losses power when driving. Will start up may have trouble at first. Seems to be loss of fuel.

Additional Notes:

Vehicle losses power when driving. Will start up may have trouble at first. Seems to be loss of fuel.

Manufacturer: JEEP
Mfg Campaign: 11518189
Notice Date: Apr 21, 2023
Recall Date: Apr 21, 2023
Chrysler (fca Us, Llc)
Campaign: 11518069 Other
Apr 20, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

sunroof would not retract to closed position. I tried to reset the module to get the sunroof to close and pieces were heard breaking inside as the mechanism tried to close. I believe the glass is no longer on the track system. sunroof mechanism does not work anymore

Corrective Action:

sunroof would not retract to closed position. I tried to reset the module to get the sunroof to close and pieces were heard breaking inside as the mechanism tried to close. I believe the glass is no longer on the track system. sunroof mechanism does not work anymore

Additional Notes:

sunroof would not retract to closed position. I tried to reset the module to get the sunroof to close and pieces were heard breaking inside as the mechanism tried to close. I believe the glass is no longer on the track system. sunroof mechanism does not work anymore

Manufacturer: JEEP
Mfg Campaign: 11518069
Notice Date: Apr 20, 2023
Recall Date: Apr 20, 2023

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