Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Renegade 4X2 flex fuel/E85 vehicles equipped with a 2.4L engine. In certain operating conditions such as high power demand in conjunction with high altitude and/or high ambient temperatures, a manufacturing error in the fuel pump assembly may result in a loss of fuel pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB2
Recall Date: Oct 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Consumer Complaints
646 ComplaintsChrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield is plagued by millions of dense specks that significantly impair visibility, especially when a light source is shone at it. This presents a significant safety hazard while driving, as it makes it difficult to see the road and the traffic clearly. So far the component hasn’t been inspected, but making a quick search on the internet revealed that there is plenty on unsolved situations like this one with similar vehicles.
Corrective Action:
The windshield is plagued by millions of dense specks that significantly impair visibility, especially when a light source is shone at it. This presents a significant safety hazard while driving, as it makes it difficult to see the road and the traffic clearly. So far the component hasn’t been inspected, but making a quick search on the internet revealed that there is plenty on unsolved situations like this one with similar vehicles.
Additional Notes:
The windshield is plagued by millions of dense specks that significantly impair visibility, especially when a light source is shone at it. This presents a significant safety hazard while driving, as it makes it difficult to see the road and the traffic clearly. So far the component hasn’t been inspected, but making a quick search on the internet revealed that there is plenty on unsolved situations like this one with similar vehicles.
Mfg Campaign: 11500943
Recall Date: Jan 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The entire lamp needs replaced for the front passenger running light. Continues to blow lights and sockets. Estimated cost to fix is $600 and is NOT covered by factory warranty or most extended warranties. I see this issue with MANY jeep son the road. Car will alert driver that running light is out, replace light, will blow new light within hours. Replace socket - will blow new socket. Car will also alert driver that other lights are out on the vehicle EVEN IF THEY ARE NOT. This speaks to a possible, more serious, wiring issue. Lights exist on a car FOR A REASON. I should not be paying to fix shoddy workmanship BY JEEP. Please, investigate how many Jeep Renegades have come in with this issue or similar. I was told by my mechanic that many Renegades have such poor light wiring that beating on the lights a few times will "maybe make them come back on". YES, my dealership looked at the car and told me the entire lamp needs replaced for $600. Not covered by any warranties, but broken no fault of my own. This is not a wear and tear issue. This is a lighting and wiring issue which is UNSAFE. Yes there were warning messages, but some are false and some are true! I received warning that my plate light was out, when it is not. This running light issue IS a known problem with jeep renegades. PLEASE INVESTIGATE FURHTER. This has been an ongoing issue since I certified pre-owned purchased the car with 5,000 miles on it. Took it to dealer on Monday 01/02/2023
Corrective Action:
The entire lamp needs replaced for the front passenger running light. Continues to blow lights and sockets. Estimated cost to fix is $600 and is NOT covered by factory warranty or most extended warranties. I see this issue with MANY jeep son the road. Car will alert driver that running light is out, replace light, will blow new light within hours. Replace socket - will blow new socket. Car will also alert driver that other lights are out on the vehicle EVEN IF THEY ARE NOT. This speaks to a possible, more serious, wiring issue. Lights exist on a car FOR A REASON. I should not be paying to fix shoddy workmanship BY JEEP. Please, investigate how many Jeep Renegades have come in with this issue or similar. I was told by my mechanic that many Renegades have such poor light wiring that beating on the lights a few times will "maybe make them come back on". YES, my dealership looked at the car and told me the entire lamp needs replaced for $600. Not covered by any warranties, but broken no fault of my own. This is not a wear and tear issue. This is a lighting and wiring issue which is UNSAFE. Yes there were warning messages, but some are false and some are true! I received warning that my plate light was out, when it is not. This running light issue IS a known problem with jeep renegades. PLEASE INVESTIGATE FURHTER. This has been an ongoing issue since I certified pre-owned purchased the car with 5,000 miles on it. Took it to dealer on Monday 01/02/2023
Additional Notes:
The entire lamp needs replaced for the front passenger running light. Continues to blow lights and sockets. Estimated cost to fix is $600 and is NOT covered by factory warranty or most extended warranties. I see this issue with MANY jeep son the road. Car will alert driver that running light is out, replace light, will blow new light within hours. Replace socket - will blow new socket. Car will also alert driver that other lights are out on the vehicle EVEN IF THEY ARE NOT. This speaks to a possible, more serious, wiring issue. Lights exist on a car FOR A REASON. I should not be paying to fix shoddy workmanship BY JEEP. Please, investigate how many Jeep Renegades have come in with this issue or similar. I was told by my mechanic that many Renegades have such poor light wiring that beating on the lights a few times will "maybe make them come back on". YES, my dealership looked at the car and told me the entire lamp needs replaced for $600. Not covered by any warranties, but broken no fault of my own. This is not a wear and tear issue. This is a lighting and wiring issue which is UNSAFE. Yes there were warning messages, but some are false and some are true! I received warning that my plate light was out, when it is not. This running light issue IS a known problem with jeep renegades. PLEASE INVESTIGATE FURHTER. This has been an ongoing issue since I certified pre-owned purchased the car with 5,000 miles on it. Took it to dealer on Monday 01/02/2023
Mfg Campaign: 11500259
Recall Date: Jan 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I have a 2018 Jeep Renegade that I purchased about a year ago. I was alerted of a safety recall (W80) via text message by the dealership I bought the car from. The made me aware of an oil consumption problem. Meanwhile, I had been experiencing issues with the car where it would flash a low oil message on the dashboard screen and then stalled in the middle of the road. To allow for time to get the car serviced, I was adding oil to the engine and checking it frequently and adding more oil as needed. This issue began before I was alerted of the recall and I had made an appointment to take the car in for service. I took the car to my closest certified Jeep servicing center. They told me that they would have to do an oil change (at my expense) and that I would need to come back to the dealership after driving the car an additional 15,000 miles. I told them that the car was most certainly going to stall prior to reaching 15, 000 miles and that I did not feel safe driving the car as it could stall at any moment and put my life in danger.
Corrective Action:
I have a 2018 Jeep Renegade that I purchased about a year ago. I was alerted of a safety recall (W80) via text message by the dealership I bought the car from. The made me aware of an oil consumption problem. Meanwhile, I had been experiencing issues with the car where it would flash a low oil message on the dashboard screen and then stalled in the middle of the road. To allow for time to get the car serviced, I was adding oil to the engine and checking it frequently and adding more oil as needed. This issue began before I was alerted of the recall and I had made an appointment to take the car in for service. I took the car to my closest certified Jeep servicing center. They told me that they would have to do an oil change (at my expense) and that I would need to come back to the dealership after driving the car an additional 15,000 miles. I told them that the car was most certainly going to stall prior to reaching 15, 000 miles and that I did not feel safe driving the car as it could stall at any moment and put my life in danger.
Additional Notes:
I have a 2018 Jeep Renegade that I purchased about a year ago. I was alerted of a safety recall (W80) via text message by the dealership I bought the car from. The made me aware of an oil consumption problem. Meanwhile, I had been experiencing issues with the car where it would flash a low oil message on the dashboard screen and then stalled in the middle of the road. To allow for time to get the car serviced, I was adding oil to the engine and checking it frequently and adding more oil as needed. This issue began before I was alerted of the recall and I had made an appointment to take the car in for service. I took the car to my closest certified Jeep servicing center. They told me that they would have to do an oil change (at my expense) and that I would need to come back to the dealership after driving the car an additional 15,000 miles. I told them that the car was most certainly going to stall prior to reaching 15, 000 miles and that I did not feel safe driving the car as it could stall at any moment and put my life in danger.
Mfg Campaign: 11500320
Recall Date: Jan 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Jeep Renegade. The contact stated that the vehicle was consuming an excessive amount of engine oil. There were no warning lights illuminated. While driving at approximately 60 MPH, the vehicle was stopped but the engine continued running. The vehicle was taken to the local dealer who performed an oil change and fuel injection service. The contact was informed to drive the vehicle and bring it back to the dealer. Upon returning to the local dealer, the contact was informed that the vehicle had failed the test and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,334.
Corrective Action:
The contact owns a 2018 Jeep Renegade. The contact stated that the vehicle was consuming an excessive amount of engine oil. There were no warning lights illuminated. While driving at approximately 60 MPH, the vehicle was stopped but the engine continued running. The vehicle was taken to the local dealer who performed an oil change and fuel injection service. The contact was informed to drive the vehicle and bring it back to the dealer. Upon returning to the local dealer, the contact was informed that the vehicle had failed the test and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,334.
Additional Notes:
The contact owns a 2018 Jeep Renegade. The contact stated that the vehicle was consuming an excessive amount of engine oil. There were no warning lights illuminated. While driving at approximately 60 MPH, the vehicle was stopped but the engine continued running. The vehicle was taken to the local dealer who performed an oil change and fuel injection service. The contact was informed to drive the vehicle and bring it back to the dealer. Upon returning to the local dealer, the contact was informed that the vehicle had failed the test and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,334.
Mfg Campaign: 11500327
Recall Date: Jan 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Driving and my jeep lost power and cut off without any warning. Had jeep towed to tri city Kia in Eden, NC. My jeep was checked and my fuel pump has failed. There is a recall for this but my jeep does not fall in this recall. Can someone please advise me on what to do? I do not have any paperwork. Today the dealership called and informed me of the issue.
Corrective Action:
Driving and my jeep lost power and cut off without any warning. Had jeep towed to tri city Kia in Eden, NC. My jeep was checked and my fuel pump has failed. There is a recall for this but my jeep does not fall in this recall. Can someone please advise me on what to do? I do not have any paperwork. Today the dealership called and informed me of the issue.
Additional Notes:
Driving and my jeep lost power and cut off without any warning. Had jeep towed to tri city Kia in Eden, NC. My jeep was checked and my fuel pump has failed. There is a recall for this but my jeep does not fall in this recall. Can someone please advise me on what to do? I do not have any paperwork. Today the dealership called and informed me of the issue.
Mfg Campaign: 11498904
Recall Date: Dec 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was coming up to a red light with a car stopped ahead of me and trying to brake but my brakes did not effectively slow my car so I rear ended the car in front of me going about 10mph or 15mph and his car had zero damage but my car would not turn off (push to start was not working) and my engine burst into flames and the whole front of my car burned.
Corrective Action:
I was coming up to a red light with a car stopped ahead of me and trying to brake but my brakes did not effectively slow my car so I rear ended the car in front of me going about 10mph or 15mph and his car had zero damage but my car would not turn off (push to start was not working) and my engine burst into flames and the whole front of my car burned.
Additional Notes:
I was coming up to a red light with a car stopped ahead of me and trying to brake but my brakes did not effectively slow my car so I rear ended the car in front of me going about 10mph or 15mph and his car had zero damage but my car would not turn off (push to start was not working) and my engine burst into flames and the whole front of my car burned.
Mfg Campaign: 11496366
Recall Date: Dec 7, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I was coming up to a red light with a car stopped ahead of me and trying to brake but my brakes did not effectively slow my car so I rear ended the car in front of me going about 10mph or 15mph and his car had zero damage but my car would not turn off (push to start was not working) and my engine burst into flames and the whole front of my car burned.
Corrective Action:
I was coming up to a red light with a car stopped ahead of me and trying to brake but my brakes did not effectively slow my car so I rear ended the car in front of me going about 10mph or 15mph and his car had zero damage but my car would not turn off (push to start was not working) and my engine burst into flames and the whole front of my car burned.
Additional Notes:
I was coming up to a red light with a car stopped ahead of me and trying to brake but my brakes did not effectively slow my car so I rear ended the car in front of me going about 10mph or 15mph and his car had zero damage but my car would not turn off (push to start was not working) and my engine burst into flames and the whole front of my car burned.
Mfg Campaign: 11496366
Recall Date: Dec 7, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Uconnect radio system developed a delamination issue resulting in phantom touchscreen presses that began activating various vehicular systems including the climate control system, infotainment system, and most importantly, the SOS system that then proceeded to dial 911 multiple times without user input.
Corrective Action:
Uconnect radio system developed a delamination issue resulting in phantom touchscreen presses that began activating various vehicular systems including the climate control system, infotainment system, and most importantly, the SOS system that then proceeded to dial 911 multiple times without user input.
Additional Notes:
Uconnect radio system developed a delamination issue resulting in phantom touchscreen presses that began activating various vehicular systems including the climate control system, infotainment system, and most importantly, the SOS system that then proceeded to dial 911 multiple times without user input.
Mfg Campaign: 11495316
Recall Date: Nov 29, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Before the first oil change was due on my vehicle, the engine stalled. I took it to the nearest mechanic shop where I learned that all of the oil had been burned. I later learned that these models are notorious for this issue. My engine has stalled on me more times than I can count. Chrysler refuses to acknowledge the oil consumption problem after their 1500-1700 miles driven "tests". I have requested several times that they check oil levels between 2000-4000 miles driven as that is where the problem lies. They have ignored all requests. After sending emails to CEO's of mother companies and daughter companies, they are finally going to replace the long block on my engine. I have been fighting these issues for many years to no avail. They refuse to provide a loaner vehicle while this is being done. My car has stopped on me while driving. This is going to result is deaths if someone doesn't hold them accountable for a problem they are well aware of! This is not the only issue my vehicle has. There are several electrical issues as well.
Corrective Action:
Before the first oil change was due on my vehicle, the engine stalled. I took it to the nearest mechanic shop where I learned that all of the oil had been burned. I later learned that these models are notorious for this issue. My engine has stalled on me more times than I can count. Chrysler refuses to acknowledge the oil consumption problem after their 1500-1700 miles driven "tests". I have requested several times that they check oil levels between 2000-4000 miles driven as that is where the problem lies. They have ignored all requests. After sending emails to CEO's of mother companies and daughter companies, they are finally going to replace the long block on my engine. I have been fighting these issues for many years to no avail. They refuse to provide a loaner vehicle while this is being done. My car has stopped on me while driving. This is going to result is deaths if someone doesn't hold them accountable for a problem they are well aware of! This is not the only issue my vehicle has. There are several electrical issues as well.
Additional Notes:
Before the first oil change was due on my vehicle, the engine stalled. I took it to the nearest mechanic shop where I learned that all of the oil had been burned. I later learned that these models are notorious for this issue. My engine has stalled on me more times than I can count. Chrysler refuses to acknowledge the oil consumption problem after their 1500-1700 miles driven "tests". I have requested several times that they check oil levels between 2000-4000 miles driven as that is where the problem lies. They have ignored all requests. After sending emails to CEO's of mother companies and daughter companies, they are finally going to replace the long block on my engine. I have been fighting these issues for many years to no avail. They refuse to provide a loaner vehicle while this is being done. My car has stopped on me while driving. This is going to result is deaths if someone doesn't hold them accountable for a problem they are well aware of! This is not the only issue my vehicle has. There are several electrical issues as well.
Mfg Campaign: 11490523
Recall Date: Oct 24, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Before the first oil change was due on my vehicle, the engine stalled. I took it to the nearest mechanic shop where I learned that all of the oil had been burned. I later learned that these models are notorious for this issue. My engine has stalled on me more times than I can count. Chrysler refuses to acknowledge the oil consumption problem after their 1500-1700 miles driven "tests". I have requested several times that they check oil levels between 2000-4000 miles driven as that is where the problem lies. They have ignored all requests. After sending emails to CEO's of mother companies and daughter companies, they are finally going to replace the long block on my engine. I have been fighting these issues for many years to no avail. They refuse to provide a loaner vehicle while this is being done. My car has stopped on me while driving. This is going to result is deaths if someone doesn't hold them accountable for a problem they are well aware of! This is not the only issue my vehicle has. There are several electrical issues as well.
Corrective Action:
Before the first oil change was due on my vehicle, the engine stalled. I took it to the nearest mechanic shop where I learned that all of the oil had been burned. I later learned that these models are notorious for this issue. My engine has stalled on me more times than I can count. Chrysler refuses to acknowledge the oil consumption problem after their 1500-1700 miles driven "tests". I have requested several times that they check oil levels between 2000-4000 miles driven as that is where the problem lies. They have ignored all requests. After sending emails to CEO's of mother companies and daughter companies, they are finally going to replace the long block on my engine. I have been fighting these issues for many years to no avail. They refuse to provide a loaner vehicle while this is being done. My car has stopped on me while driving. This is going to result is deaths if someone doesn't hold them accountable for a problem they are well aware of! This is not the only issue my vehicle has. There are several electrical issues as well.
Additional Notes:
Before the first oil change was due on my vehicle, the engine stalled. I took it to the nearest mechanic shop where I learned that all of the oil had been burned. I later learned that these models are notorious for this issue. My engine has stalled on me more times than I can count. Chrysler refuses to acknowledge the oil consumption problem after their 1500-1700 miles driven "tests". I have requested several times that they check oil levels between 2000-4000 miles driven as that is where the problem lies. They have ignored all requests. After sending emails to CEO's of mother companies and daughter companies, they are finally going to replace the long block on my engine. I have been fighting these issues for many years to no avail. They refuse to provide a loaner vehicle while this is being done. My car has stopped on me while driving. This is going to result is deaths if someone doesn't hold them accountable for a problem they are well aware of! This is not the only issue my vehicle has. There are several electrical issues as well.
Mfg Campaign: 11490523
Recall Date: Oct 24, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle suddenly powers down with no warning lights. This happened in traffic. Upon pulling over, turning off and restarting the vehicle, it was fine. It happened again a half hour later. Dealership could not identify the problem. Car was fine for more than a week, then happened again. It seems to be a common problem per internet search for this model.
Corrective Action:
Vehicle suddenly powers down with no warning lights. This happened in traffic. Upon pulling over, turning off and restarting the vehicle, it was fine. It happened again a half hour later. Dealership could not identify the problem. Car was fine for more than a week, then happened again. It seems to be a common problem per internet search for this model.
Additional Notes:
Vehicle suddenly powers down with no warning lights. This happened in traffic. Upon pulling over, turning off and restarting the vehicle, it was fine. It happened again a half hour later. Dealership could not identify the problem. Car was fine for more than a week, then happened again. It seems to be a common problem per internet search for this model.
Mfg Campaign: 11489483
Recall Date: Oct 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vehicle suddenly powers down with no warning lights. This happened in traffic. Upon pulling over, turning off and restarting the vehicle, it was fine. It happened again a half hour later. Dealership could not identify the problem. Car was fine for more than a week, then happened again. It seems to be a common problem per internet search for this model.
Corrective Action:
Vehicle suddenly powers down with no warning lights. This happened in traffic. Upon pulling over, turning off and restarting the vehicle, it was fine. It happened again a half hour later. Dealership could not identify the problem. Car was fine for more than a week, then happened again. It seems to be a common problem per internet search for this model.
Additional Notes:
Vehicle suddenly powers down with no warning lights. This happened in traffic. Upon pulling over, turning off and restarting the vehicle, it was fine. It happened again a half hour later. Dealership could not identify the problem. Car was fine for more than a week, then happened again. It seems to be a common problem per internet search for this model.
Mfg Campaign: 11489483
Recall Date: Oct 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle suddenly powers down with no warning lights. This happened in traffic. Upon pulling over, turning off and restarting the vehicle, it was fine. It happened again a half hour later. Dealership could not identify the problem. Car was fine for more than a week, then happened again. It seems to be a common problem per internet search for this model.
Corrective Action:
Vehicle suddenly powers down with no warning lights. This happened in traffic. Upon pulling over, turning off and restarting the vehicle, it was fine. It happened again a half hour later. Dealership could not identify the problem. Car was fine for more than a week, then happened again. It seems to be a common problem per internet search for this model.
Additional Notes:
Vehicle suddenly powers down with no warning lights. This happened in traffic. Upon pulling over, turning off and restarting the vehicle, it was fine. It happened again a half hour later. Dealership could not identify the problem. Car was fine for more than a week, then happened again. It seems to be a common problem per internet search for this model.
Mfg Campaign: 11489483
Recall Date: Oct 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I have been experiencing higher then normal oil consumption issues, I am having to add 1-1.5 quarts of oil every 1000 miles, my vehicle has stalled out while driving on multiple occasions, due oil levels being to low, the oil level light never comes on prior to the car stalling, it only comes on after the car has already stalled out.
Corrective Action:
I have been experiencing higher then normal oil consumption issues, I am having to add 1-1.5 quarts of oil every 1000 miles, my vehicle has stalled out while driving on multiple occasions, due oil levels being to low, the oil level light never comes on prior to the car stalling, it only comes on after the car has already stalled out.
Additional Notes:
I have been experiencing higher then normal oil consumption issues, I am having to add 1-1.5 quarts of oil every 1000 miles, my vehicle has stalled out while driving on multiple occasions, due oil levels being to low, the oil level light never comes on prior to the car stalling, it only comes on after the car has already stalled out.
Mfg Campaign: 11485067
Recall Date: Sep 18, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Jeep Renegade. The contact stated that while the vehicle was in for service, the mechanic informed of a possible engine oil consumption failure with the vehicle. After examining the vehicle several months later, it was confirmed that the engine oil was significantly lower than expected. The cause of the failure was not determined. The manufacturer was notified of the failure. The failure mileage was 81,000.
Corrective Action:
The contact owns a 2018 Jeep Renegade. The contact stated that while the vehicle was in for service, the mechanic informed of a possible engine oil consumption failure with the vehicle. After examining the vehicle several months later, it was confirmed that the engine oil was significantly lower than expected. The cause of the failure was not determined. The manufacturer was notified of the failure. The failure mileage was 81,000.
Additional Notes:
The contact owns a 2018 Jeep Renegade. The contact stated that while the vehicle was in for service, the mechanic informed of a possible engine oil consumption failure with the vehicle. After examining the vehicle several months later, it was confirmed that the engine oil was significantly lower than expected. The cause of the failure was not determined. The manufacturer was notified of the failure. The failure mileage was 81,000.
Mfg Campaign: 11484790
Recall Date: Sep 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Jeep Renegade. The contact stated that while driving at an undisclosed speed, the vehicle overheated. The Engine Overheat message was displayed and the coolant warning light was illuminated. The vehicle was towed to the dealer and also to an independent mechanic on separate occasions, where it was diagnosed with a blown head gasket due to coolant intrusion into the cylinders. The vehicle was then towed to Jim Burke Chrysler Dodge Jeep Ram (1409 5th Ave N, Birmingham, AL 35203) where it was diagnosed that oil and coolant had mixed in the engine, causing damage to the radiator, engine, and thermostat. The vehicle was not repaired and remained at Jim Burke Chrysler Dodge Jeep Ram. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2018 Jeep Renegade. The contact stated that while driving at an undisclosed speed, the vehicle overheated. The Engine Overheat message was displayed and the coolant warning light was illuminated. The vehicle was towed to the dealer and also to an independent mechanic on separate occasions, where it was diagnosed with a blown head gasket due to coolant intrusion into the cylinders. The vehicle was then towed to Jim Burke Chrysler Dodge Jeep Ram (1409 5th Ave N, Birmingham, AL 35203) where it was diagnosed that oil and coolant had mixed in the engine, causing damage to the radiator, engine, and thermostat. The vehicle was not repaired and remained at Jim Burke Chrysler Dodge Jeep Ram. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2018 Jeep Renegade. The contact stated that while driving at an undisclosed speed, the vehicle overheated. The Engine Overheat message was displayed and the coolant warning light was illuminated. The vehicle was towed to the dealer and also to an independent mechanic on separate occasions, where it was diagnosed with a blown head gasket due to coolant intrusion into the cylinders. The vehicle was then towed to Jim Burke Chrysler Dodge Jeep Ram (1409 5th Ave N, Birmingham, AL 35203) where it was diagnosed that oil and coolant had mixed in the engine, causing damage to the radiator, engine, and thermostat. The vehicle was not repaired and remained at Jim Burke Chrysler Dodge Jeep Ram. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Mfg Campaign: 11484873
Recall Date: Sep 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
Potential Consequences:
The contact owns a 2018 Jeep Renegade. The contact stated that while driving at an undisclosed speed, the vehicle overheated. The Engine Overheat message was displayed and the coolant warning light was illuminated. The vehicle was towed to the dealer and also to an independent mechanic on separate occasions, where it was diagnosed with a blown head gasket due to coolant intrusion into the cylinders. The vehicle was then towed to Jim Burke Chrysler Dodge Jeep Ram (1409 5th Ave N, Birmingham, AL 35203) where it was diagnosed that oil and coolant had mixed in the engine, causing damage to the radiator, engine, and thermostat. The vehicle was not repaired and remained at Jim Burke Chrysler Dodge Jeep Ram. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2018 Jeep Renegade. The contact stated that while driving at an undisclosed speed, the vehicle overheated. The Engine Overheat message was displayed and the coolant warning light was illuminated. The vehicle was towed to the dealer and also to an independent mechanic on separate occasions, where it was diagnosed with a blown head gasket due to coolant intrusion into the cylinders. The vehicle was then towed to Jim Burke Chrysler Dodge Jeep Ram (1409 5th Ave N, Birmingham, AL 35203) where it was diagnosed that oil and coolant had mixed in the engine, causing damage to the radiator, engine, and thermostat. The vehicle was not repaired and remained at Jim Burke Chrysler Dodge Jeep Ram. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2018 Jeep Renegade. The contact stated that while driving at an undisclosed speed, the vehicle overheated. The Engine Overheat message was displayed and the coolant warning light was illuminated. The vehicle was towed to the dealer and also to an independent mechanic on separate occasions, where it was diagnosed with a blown head gasket due to coolant intrusion into the cylinders. The vehicle was then towed to Jim Burke Chrysler Dodge Jeep Ram (1409 5th Ave N, Birmingham, AL 35203) where it was diagnosed that oil and coolant had mixed in the engine, causing damage to the radiator, engine, and thermostat. The vehicle was not repaired and remained at Jim Burke Chrysler Dodge Jeep Ram. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Mfg Campaign: 11484873
Recall Date: Sep 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I have a 2018 Jeep Sports Renegade and it burns through oil at an excessive rate. My vehicle stalls out on me often and says oil pressure low, shortly after oil changes. If I am traveling downhill and need to make a turn, no matter what speed, the car directs me to shift into park and restart. This has happened on numerous occasions that has almost got me into multiple accidents. Just yesterday, I turned on my car and drove down the hill to the stop sign, and it shut off on me. This is a very scary issue and now today I receive a piece of mail about a class action lawsuit regarding oil consumption, yet my VIN isn't included in any recalls?
Corrective Action:
I have a 2018 Jeep Sports Renegade and it burns through oil at an excessive rate. My vehicle stalls out on me often and says oil pressure low, shortly after oil changes. If I am traveling downhill and need to make a turn, no matter what speed, the car directs me to shift into park and restart. This has happened on numerous occasions that has almost got me into multiple accidents. Just yesterday, I turned on my car and drove down the hill to the stop sign, and it shut off on me. This is a very scary issue and now today I receive a piece of mail about a class action lawsuit regarding oil consumption, yet my VIN isn't included in any recalls?
Additional Notes:
I have a 2018 Jeep Sports Renegade and it burns through oil at an excessive rate. My vehicle stalls out on me often and says oil pressure low, shortly after oil changes. If I am traveling downhill and need to make a turn, no matter what speed, the car directs me to shift into park and restart. This has happened on numerous occasions that has almost got me into multiple accidents. Just yesterday, I turned on my car and drove down the hill to the stop sign, and it shut off on me. This is a very scary issue and now today I receive a piece of mail about a class action lawsuit regarding oil consumption, yet my VIN isn't included in any recalls?
Mfg Campaign: 11484329
Recall Date: Sep 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
When applying brake fuel pump continues to race motor
Corrective Action:
When applying brake fuel pump continues to race motor
Additional Notes:
When applying brake fuel pump continues to race motor
Mfg Campaign: 11483894
Recall Date: Sep 11, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Jeep Renegade. The contact stated while driving 45 MPH, the vehicle started to lose motive power and then stalled. The contact stated there was no warning light illuminated. The contact was able to restart the vehicle and drove to her destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced and needing an oil consumption test completed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 83,000.
Corrective Action:
The contact owns a 2018 Jeep Renegade. The contact stated while driving 45 MPH, the vehicle started to lose motive power and then stalled. The contact stated there was no warning light illuminated. The contact was able to restart the vehicle and drove to her destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced and needing an oil consumption test completed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 83,000.
Additional Notes:
The contact owns a 2018 Jeep Renegade. The contact stated while driving 45 MPH, the vehicle started to lose motive power and then stalled. The contact stated there was no warning light illuminated. The contact was able to restart the vehicle and drove to her destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced and needing an oil consumption test completed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 83,000.
Mfg Campaign: 11478158
Recall Date: Aug 8, 2022
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