Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Renegade 4X2 flex fuel/E85 vehicles equipped with a 2.4L engine. In certain operating conditions such as high power demand in conjunction with high altitude and/or high ambient temperatures, a manufacturing error in the fuel pump assembly may result in a loss of fuel pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB2
Recall Date: Oct 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Consumer Complaints
646 ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The console on the dash that shows the radio and back up camera view very frequently has white lines running through it. You can not see the screen. As a safety issue, you also can not see the camera view when trying to back up. It is a safety issue. I'm seeing on vlogs that many people have this same complaint.
Corrective Action:
The console on the dash that shows the radio and back up camera view very frequently has white lines running through it. You can not see the screen. As a safety issue, you also can not see the camera view when trying to back up. It is a safety issue. I'm seeing on vlogs that many people have this same complaint.
Additional Notes:
The console on the dash that shows the radio and back up camera view very frequently has white lines running through it. You can not see the screen. As a safety issue, you also can not see the camera view when trying to back up. It is a safety issue. I'm seeing on vlogs that many people have this same complaint.
Mfg Campaign: 11579210
Recall Date: Mar 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
inspected radio and verified radio is delaminating on top off screen. Will need to replace radio
Corrective Action:
inspected radio and verified radio is delaminating on top off screen. Will need to replace radio
Additional Notes:
inspected radio and verified radio is delaminating on top off screen. Will need to replace radio
Mfg Campaign: 11577164
Recall Date: Mar 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Engine has started to consume large quantities of oil. Had oil changed 1 month ago and have had to add over 2 quarts of oil for less than 1000 miles of driving.
Corrective Action:
Engine has started to consume large quantities of oil. Had oil changed 1 month ago and have had to add over 2 quarts of oil for less than 1000 miles of driving.
Additional Notes:
Engine has started to consume large quantities of oil. Had oil changed 1 month ago and have had to add over 2 quarts of oil for less than 1000 miles of driving.
Mfg Campaign: 11577217
Recall Date: Mar 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My car shutdowns while running unexpectedly. It has happened more than once while I’m in the middle of the street it’s scary . Also I keep putting oil constantly way before the due date it’s consuming lots of oil .
Corrective Action:
My car shutdowns while running unexpectedly. It has happened more than once while I’m in the middle of the street it’s scary . Also I keep putting oil constantly way before the due date it’s consuming lots of oil .
Additional Notes:
My car shutdowns while running unexpectedly. It has happened more than once while I’m in the middle of the street it’s scary . Also I keep putting oil constantly way before the due date it’s consuming lots of oil .
Mfg Campaign: 11577247
Recall Date: Mar 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11576775
Recall Date: Mar 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My Renegade fuel pump failed in a very unsafe manner without an engine light at only 42,000 miles, less than half the expected life of that component. I was driving on the highway and without warning I could no longer accelerate and I had plenty of fuel but no engine light came on and I had to glide to the right while cars were speeding around me before I reached 0mph. This is extremely dangerous and I'm finding it's very common in other models that aren't covered under the fuel pump recall for certain jeep renegades. My fuel pump was fixed and they said it was a common issue but I had no recourse to investigate beyond "it's not a recall". If this is happening to other Renegades not covered it will most definitely cause a serious crash as the engine is on but no acceleration.
Corrective Action:
My Renegade fuel pump failed in a very unsafe manner without an engine light at only 42,000 miles, less than half the expected life of that component. I was driving on the highway and without warning I could no longer accelerate and I had plenty of fuel but no engine light came on and I had to glide to the right while cars were speeding around me before I reached 0mph. This is extremely dangerous and I'm finding it's very common in other models that aren't covered under the fuel pump recall for certain jeep renegades. My fuel pump was fixed and they said it was a common issue but I had no recourse to investigate beyond "it's not a recall". If this is happening to other Renegades not covered it will most definitely cause a serious crash as the engine is on but no acceleration.
Additional Notes:
My Renegade fuel pump failed in a very unsafe manner without an engine light at only 42,000 miles, less than half the expected life of that component. I was driving on the highway and without warning I could no longer accelerate and I had plenty of fuel but no engine light came on and I had to glide to the right while cars were speeding around me before I reached 0mph. This is extremely dangerous and I'm finding it's very common in other models that aren't covered under the fuel pump recall for certain jeep renegades. My fuel pump was fixed and they said it was a common issue but I had no recourse to investigate beyond "it's not a recall". If this is happening to other Renegades not covered it will most definitely cause a serious crash as the engine is on but no acceleration.
Mfg Campaign: 11574961
Recall Date: Mar 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My Renegade fuel pump failed in a very unsafe manner without an engine light at only 42,000 miles, less than half the expected life of that component. I was driving on the highway and without warning I could no longer accelerate and I had plenty of fuel but no engine light came on and I had to glide to the right while cars were speeding around me before I reached 0mph. This is extremely dangerous and I'm finding it's very common in other models that aren't covered under the fuel pump recall for certain jeep renegades. My fuel pump was fixed and they said it was a common issue but I had no recourse to investigate beyond "it's not a recall". If this is happening to other Renegades not covered it will most definitely cause a serious crash as the engine is on but no acceleration.
Corrective Action:
My Renegade fuel pump failed in a very unsafe manner without an engine light at only 42,000 miles, less than half the expected life of that component. I was driving on the highway and without warning I could no longer accelerate and I had plenty of fuel but no engine light came on and I had to glide to the right while cars were speeding around me before I reached 0mph. This is extremely dangerous and I'm finding it's very common in other models that aren't covered under the fuel pump recall for certain jeep renegades. My fuel pump was fixed and they said it was a common issue but I had no recourse to investigate beyond "it's not a recall". If this is happening to other Renegades not covered it will most definitely cause a serious crash as the engine is on but no acceleration.
Additional Notes:
My Renegade fuel pump failed in a very unsafe manner without an engine light at only 42,000 miles, less than half the expected life of that component. I was driving on the highway and without warning I could no longer accelerate and I had plenty of fuel but no engine light came on and I had to glide to the right while cars were speeding around me before I reached 0mph. This is extremely dangerous and I'm finding it's very common in other models that aren't covered under the fuel pump recall for certain jeep renegades. My fuel pump was fixed and they said it was a common issue but I had no recourse to investigate beyond "it's not a recall". If this is happening to other Renegades not covered it will most definitely cause a serious crash as the engine is on but no acceleration.
Mfg Campaign: 11574961
Recall Date: Mar 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
There is a known problem (many online forums discuss this) with the 2018 Jeep renegade display system. The screen has issues that starts out with de-lamination and eventually escalates into the screen malfunctioning. This is extremely dangerous as the screen starts randomly selecting items. I.e. music stations start changing, gps is no longer available, heating settings change, and if CarPlay is used it starts making random calls. This is very distracting to the driver and is known issue with Jeep specific to the 2018 Jeep renegade model.
Corrective Action:
There is a known problem (many online forums discuss this) with the 2018 Jeep renegade display system. The screen has issues that starts out with de-lamination and eventually escalates into the screen malfunctioning. This is extremely dangerous as the screen starts randomly selecting items. I.e. music stations start changing, gps is no longer available, heating settings change, and if CarPlay is used it starts making random calls. This is very distracting to the driver and is known issue with Jeep specific to the 2018 Jeep renegade model.
Additional Notes:
There is a known problem (many online forums discuss this) with the 2018 Jeep renegade display system. The screen has issues that starts out with de-lamination and eventually escalates into the screen malfunctioning. This is extremely dangerous as the screen starts randomly selecting items. I.e. music stations start changing, gps is no longer available, heating settings change, and if CarPlay is used it starts making random calls. This is very distracting to the driver and is known issue with Jeep specific to the 2018 Jeep renegade model.
Mfg Campaign: 11573054
Recall Date: Feb 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Oil leakage problems
Corrective Action:
Oil leakage problems
Additional Notes:
Oil leakage problems
Mfg Campaign: 11568532
Recall Date: Jan 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
We were driving on the [XXX] in Nj when the car jerked and turned off without warning in the middle of 60 mph traffic. We had to be towed and were told it was the fuel pump. The dashboard indicated now than half a tank of gas in the car but that wasn't the case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
We were driving on the [XXX] in Nj when the car jerked and turned off without warning in the middle of 60 mph traffic. We had to be towed and were told it was the fuel pump. The dashboard indicated now than half a tank of gas in the car but that wasn't the case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
We were driving on the [XXX] in Nj when the car jerked and turned off without warning in the middle of 60 mph traffic. We had to be towed and were told it was the fuel pump. The dashboard indicated now than half a tank of gas in the car but that wasn't the case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11568234
Recall Date: Jan 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Jeep Renegade. The contact stated while driving at various speeds, the vehicle unintendedly lost motive power and stalled. The vehicle was towed to the local dealer and was diagnosed, and it was determined that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 70,000.
Corrective Action:
The contact owns a 2018 Jeep Renegade. The contact stated while driving at various speeds, the vehicle unintendedly lost motive power and stalled. The vehicle was towed to the local dealer and was diagnosed, and it was determined that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 70,000.
Additional Notes:
The contact owns a 2018 Jeep Renegade. The contact stated while driving at various speeds, the vehicle unintendedly lost motive power and stalled. The vehicle was towed to the local dealer and was diagnosed, and it was determined that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 70,000.
Mfg Campaign: 11568083
Recall Date: Jan 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My Jeep renegade is supposed to have an oil change every 3000-5000 miles. I have been having to change its oil around 1500 miles for over a year. The Chrysler Jeep Dodge dealership refuses to replace my motor. They have only offered to do an oil consumption test.
Corrective Action:
My Jeep renegade is supposed to have an oil change every 3000-5000 miles. I have been having to change its oil around 1500 miles for over a year. The Chrysler Jeep Dodge dealership refuses to replace my motor. They have only offered to do an oil consumption test.
Additional Notes:
My Jeep renegade is supposed to have an oil change every 3000-5000 miles. I have been having to change its oil around 1500 miles for over a year. The Chrysler Jeep Dodge dealership refuses to replace my motor. They have only offered to do an oil consumption test.
Mfg Campaign: 11565474
Recall Date: Jan 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2018 jeep renegade STALLING, TURNING OFF WHILE DRIVING!!! 4WD service message, can’t turn steering wheel, car stalls and shuts down where it pleases
Corrective Action:
2018 jeep renegade STALLING, TURNING OFF WHILE DRIVING!!! 4WD service message, can’t turn steering wheel, car stalls and shuts down where it pleases
Additional Notes:
2018 jeep renegade STALLING, TURNING OFF WHILE DRIVING!!! 4WD service message, can’t turn steering wheel, car stalls and shuts down where it pleases
Mfg Campaign: 11563889
Recall Date: Jan 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
2018 jeep renegade STALLING, TURNING OFF WHILE DRIVING!!! 4WD service message, can’t turn steering wheel, car stalls and shuts down where it pleases
Corrective Action:
2018 jeep renegade STALLING, TURNING OFF WHILE DRIVING!!! 4WD service message, can’t turn steering wheel, car stalls and shuts down where it pleases
Additional Notes:
2018 jeep renegade STALLING, TURNING OFF WHILE DRIVING!!! 4WD service message, can’t turn steering wheel, car stalls and shuts down where it pleases
Mfg Campaign: 11563889
Recall Date: Jan 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
2018 jeep renegade STALLING, TURNING OFF WHILE DRIVING!!! 4WD service message, can’t turn steering wheel, car stalls and shuts down where it pleases
Corrective Action:
2018 jeep renegade STALLING, TURNING OFF WHILE DRIVING!!! 4WD service message, can’t turn steering wheel, car stalls and shuts down where it pleases
Additional Notes:
2018 jeep renegade STALLING, TURNING OFF WHILE DRIVING!!! 4WD service message, can’t turn steering wheel, car stalls and shuts down where it pleases
Mfg Campaign: 11563889
Recall Date: Jan 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The touch screen has started to delaminate. It is currently still in the vehicle and available to review. The touch screen will randomly start "pressing" buttons. First this is a distraction to the driver as the radio station is changed, calls are randomly placed and setting are changed. Second you have settings that affect the way the vehicle physically brakes and steers that are configured via the Uconnect system, and that system has a defect that can cause those settings to change without the knowledge of the user, that’s a safety issue. Multiple sites have stated that this issue is common on 2017 and newer Jeep products. I will be taking it to a dealership to see what the replacement cost will be but the estimates from phone calls is around $800 to $1600. No warning other than the screen began to bubble and the the random "button pushing" began.
Corrective Action:
The touch screen has started to delaminate. It is currently still in the vehicle and available to review. The touch screen will randomly start "pressing" buttons. First this is a distraction to the driver as the radio station is changed, calls are randomly placed and setting are changed. Second you have settings that affect the way the vehicle physically brakes and steers that are configured via the Uconnect system, and that system has a defect that can cause those settings to change without the knowledge of the user, that’s a safety issue. Multiple sites have stated that this issue is common on 2017 and newer Jeep products. I will be taking it to a dealership to see what the replacement cost will be but the estimates from phone calls is around $800 to $1600. No warning other than the screen began to bubble and the the random "button pushing" began.
Additional Notes:
The touch screen has started to delaminate. It is currently still in the vehicle and available to review. The touch screen will randomly start "pressing" buttons. First this is a distraction to the driver as the radio station is changed, calls are randomly placed and setting are changed. Second you have settings that affect the way the vehicle physically brakes and steers that are configured via the Uconnect system, and that system has a defect that can cause those settings to change without the knowledge of the user, that’s a safety issue. Multiple sites have stated that this issue is common on 2017 and newer Jeep products. I will be taking it to a dealership to see what the replacement cost will be but the estimates from phone calls is around $800 to $1600. No warning other than the screen began to bubble and the the random "button pushing" began.
Mfg Campaign: 11563607
Recall Date: Jan 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Was on a busy highway and without warning, car started driving rough and engine light noted to be flashing. Just made it to side of road before engine lost power. Notified by dealership the next day that there was an internal failure of the engine and a new engine was needed. 88,000 miles and regular maintenance performed at a service station. Defective fuel pump was also replaced at 66,000 miles. Jeep is stating these are normal breakdowns in the 2018 Jeep Renegade. Even though there is known problems with the make, model and year of car.
Corrective Action:
Was on a busy highway and without warning, car started driving rough and engine light noted to be flashing. Just made it to side of road before engine lost power. Notified by dealership the next day that there was an internal failure of the engine and a new engine was needed. 88,000 miles and regular maintenance performed at a service station. Defective fuel pump was also replaced at 66,000 miles. Jeep is stating these are normal breakdowns in the 2018 Jeep Renegade. Even though there is known problems with the make, model and year of car.
Additional Notes:
Was on a busy highway and without warning, car started driving rough and engine light noted to be flashing. Just made it to side of road before engine lost power. Notified by dealership the next day that there was an internal failure of the engine and a new engine was needed. 88,000 miles and regular maintenance performed at a service station. Defective fuel pump was also replaced at 66,000 miles. Jeep is stating these are normal breakdowns in the 2018 Jeep Renegade. Even though there is known problems with the make, model and year of car.
Mfg Campaign: 11562290
Recall Date: Dec 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The check engine light comes on. The code reads P219A. Which means there's an air to fuel ratio off. It sounds like it's gonna stall.
Corrective Action:
The check engine light comes on. The code reads P219A. Which means there's an air to fuel ratio off. It sounds like it's gonna stall.
Additional Notes:
The check engine light comes on. The code reads P219A. Which means there's an air to fuel ratio off. It sounds like it's gonna stall.
Mfg Campaign: 11559271
Recall Date: Dec 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The check engine light comes on. The code reads P219A. Which means there's an air to fuel ratio off. It sounds like it's gonna stall.
Corrective Action:
The check engine light comes on. The code reads P219A. Which means there's an air to fuel ratio off. It sounds like it's gonna stall.
Additional Notes:
The check engine light comes on. The code reads P219A. Which means there's an air to fuel ratio off. It sounds like it's gonna stall.
Mfg Campaign: 11559271
Recall Date: Dec 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving car will lose power and low oil pressure message appears. Car dies and then shift gear vehicle must be stopped message appears. Then press break petal to start vehicle. When I press the start button it takes a second to get power and start again.
Corrective Action:
While driving car will lose power and low oil pressure message appears. Car dies and then shift gear vehicle must be stopped message appears. Then press break petal to start vehicle. When I press the start button it takes a second to get power and start again.
Additional Notes:
While driving car will lose power and low oil pressure message appears. Car dies and then shift gear vehicle must be stopped message appears. Then press break petal to start vehicle. When I press the start button it takes a second to get power and start again.
Mfg Campaign: 11553695
Recall Date: Nov 5, 2023
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